2017 Public Service Employee Survey Results for Privy Council Office by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	49	4	11	2	83	13	610
2017	Term	45	40	5	6	5	85	10	38
2017	Casual	71	29	0	0	0	100	0	27
2017	Student	71	24	0	0	5	95	5	23
2014	Indeterminate (permanent)	36	45	6	12	2	80	14	580
2014	Term	24	61	9	6	0	85	6	15
2014	Casual	58	36	6	0	0	94	0	19
2014	Student	36	58	6	0	0	94	0	17
2011	Indeterminate (permanent)	46	42	4	6	1	88	8	642
2011	Term	60	40	0	0	0	100	0	22
2011	Casual	55	37	0	8	0	92	8	12
2011	Student	60	40	0	0	0	100	0	10
2008	Indeterminate (permanent)	46	41	3	8	3	86	10	447
2008	Term	41	53	0	6	0	94	6	17
2008	Student	75	17	8	0	0	92	0	12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	66	24	4	3	1	1	1	92	4	607
2017	Term	76	10	3	5	5	0	0	87	11	38
2017	Casual	88	8	0	0	4	0	0	96	4	27
2017	Student	90	10	0	0	0	0	0	100	0	23
2014	Indeterminate (permanent)	68	23	4	4	1	1	0	92	4	580
2014	Term	88	6	6	0	0	0	0	94	0	15
2014	Casual	72	28	0	0	0	0	0	100	0	19
2014	Student	88	12	0	0	0	0	0	100	0	17
2011	Indeterminate (permanent)	74	18	4	3	1	0	0	92	4	641
2011	Term	74	22	0	4	0	0	0	96	4	22
2011	Casual	87	13	0	0	0	0	0	100	0	11
2011	Student	90	10	0	0	0	0	0	100	0	10
2008	Indeterminate (permanent)	69	21	5	2	1	0	0	91	3	447
2008	Term	76	18	0	6	0	0	0	94	6	17
2008	Student	92	8	0	0	0	0	0	100	0	12

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	65	19	6	7	2	84	9	609
2017	Term	73	11	8	5	3	84	8	38
2017	Casual	81	8	4	4	4	89	8	26
2017	Student	84	7	0	10	0	90	10	23
2014	Indeterminate (permanent)	61	24	5	7	4	85	11	580
2014	Term	82	12	0	6	0	94	6	15
2014	Casual	62	34	4	0	0	96	0	19
2014	Student	82	18	0	0	0	100	0	17
2011	Indeterminate (permanent)	63	22	3	8	3	86	11	642
2011	Term	64	18	4	13	0	82	13	22
2011	Casual	65	20	0	16	0	84	16	12
2011	Student	69	21	10	0	0	90	0	10
2008	Indeterminate (permanent)	61	20	6	10	3	81	13	446
2008	Term	59	18	0	18	6	76	24	17
2008	Student	75	17	0	8	0	92	8	12

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	36	39	7	11	7	0	75	18	609
2017	Term	40	34	3	16	5	3	76	21	38
2017	Casual	57	32	0	7	0	3	92	8	27
2017	Student	43	47	5	0	5	0	90	5	23
2014	Indeterminate (permanent)	55	31	5	6	3	0	86	9	578
2014	Term	70	24	6	0	0	0	94	0	15
2014	Casual	35	48	10	6	0	0	84	6	19
2014	Student	65	29	0	0	6	0	94	6	17
2011	Indeterminate (permanent)	56	28	5	8	2	0	84	11	639
2011	Term	60	35	0	4	0	0	96	4	22
2011	Casual	49	35	0	16	0	0	84	16	12
2011	Student	60	40	0	0	0	0	100	0	10

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	37	15	13	5	0	1	67	17	610
2017	Term	31	32	11	10	8	3	6	69	19	38
2017	Casual	53	36	7	3	0	0	0	90	3	27
2017	Student	69	26	5	0	0	0	0	95	0	23
2014	Indeterminate (permanent)	34	42	11	9	4	0	0	76	13	580
2014	Term	27	54	13	6	0	0	0	81	6	15
2014	Casual	25	41	18	5	6	0	5	69	11	19
2014	Student	35	29	12	18	0	0	6	68	19	17
2011	Indeterminate (permanent)	31	41	13	9	3	1	2	74	12	640
2011	Term	60	32	4	4	0	0	0	91	4	22
2011	Casual	8	76	16	0	0	0	0	84	0	12
2011	Student	20	60	0	21	0	0	0	79	21	10
2008	Indeterminate (permanent)	35	37	13	9	5	0	1	73	14	446
2008	Term	18	47	18	0	12	0	6	69	13	17
2008	Student	67	33	0	0	0	0	0	100	0	12

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	35	7	6	1	0	86	7	610
2017	Term	51	36	5	5	3	0	87	8	38
2017	Casual	41	44	4	0	8	4	88	8	27
2017	Student	38	47	15	0	0	0	85	0	23
2014	Indeterminate (permanent)	48	34	9	5	3	0	82	9	580
2014	Term	52	32	15	0	0	0	85	0	15
2014	Casual	34	31	25	10	0	0	65	10	18
2014	Student	35	36	12	11	6	0	71	17	17
2011	Indeterminate (permanent)	52	31	8	6	4	0	82	9	642
2011	Term	59	23	14	0	4	0	82	4	22
2011	Casual	40	27	9	8	16	0	67	24	12
2011	Student	69	21	10	0	0	0	90	0	10
2008	Indeterminate (permanent)	46	38	8	6	2	0	84	8	448
2008	Term	35	47	6	0	12	0	82	12	17
2008	Student	50	17	8	8	8	8	73	18	12

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	56	34	4	5	1	0	90	6	609
2017	Term	54	38	3	2	3	0	92	5	38
2017	Casual	55	22	19	0	0	4	80	0	27
2017	Student	36	49	15	0	0	0	85	0	23
2014	Indeterminate (permanent)	56	30	7	4	3	0	86	7	580
2014	Term	68	26	0	6	0	0	94	6	15
2014	Casual	47	31	11	11	0	0	78	11	19
2014	Student	36	41	12	6	6	0	76	12	17
2011	Indeterminate (permanent)	53	32	7	4	4	0	85	8	642
2011	Term	58	24	5	13	0	0	82	13	22
2011	Casual	47	27	8	17	0	0	75	17	12
2011	Student	39	51	10	0	0	0	90	0	10
2008	Indeterminate (permanent)	49	39	5	4	2	0	88	7	446
2008	Term	47	35	6	6	6	0	82	12	17
2008	Student	33	42	17	0	8	0	75	8	12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	48	34	10	6	2	0	82	8	609
2017	Term	47	42	8	0	3	0	89	3	38
2017	Casual	85	11	0	4	0	0	96	4	27
2017	Student	76	19	0	5	0	0	95	5	23
2014	Indeterminate (permanent)	51	37	6	5	1	0	88	6	579
2014	Term	57	43	0	0	0	0	100	0	15
2014	Casual	45	39	6	4	0	5	89	5	19
2014	Student	41	52	6	0	0	0	94	0	17

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	33	10	15	6	0	1	69	21	610
2017	Term	41	43	5	3	5	3	0	87	8	38
2017	Casual	63	27	6	0	0	0	3	93	0	27
2017	Student	66	29	0	5	0	0	0	95	5	23
2014	Indeterminate (permanent)	36	34	14	10	5	1	0	71	16	580
2014	Term	38	42	14	0	6	0	0	80	6	15
2014	Casual	50	25	4	15	0	0	5	79	16	19
2014	Student	53	41	6	0	0	0	0	94	0	17
2011	Indeterminate (permanent)	38	34	11	10	5	1	1	73	15	643
2011	Term	69	13	4	13	0	0	0	82	13	22
2011	Casual	47	24	0	12	8	0	9	78	22	12
2011	Student	50	21	10	10	0	0	9	77	11	10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	20	8	11	11	2	14	64	27	610
2017	Term	55	9	0	5	8	8	15	83	17	38
2017	Casual	27	27	15	7	0	7	18	71	9	27
2017	Student	19	21	10	0	5	7	38	74	9	23
2014	Indeterminate (permanent)	32	20	8	12	13	1	14	61	29	579
2014	Term	58	12	0	6	12	12	0	80	20	15
2014	Casual	5	14	28	0	16	6	30	30	26	19
2014	Student	6	17	6	12	17	6	35	40	49	17
2011	Indeterminate (permanent)	34	20	7	11	15	1	13	63	30	640
2011	Term	41	22	15	4	9	0	9	69	15	22
2011	Casual	32	16	20	8	8	0	17	57	19	12
2011	Student	60	21	0	0	0	0	20	100	0	10
2008	Indeterminate (permanent)	30	19	5	10	22	1	13	57	37	446
2008	Term	47	18	12	12	12	0	0	65	24	17
2008	Student	33	25	8	0	0	8	25	88	0	12

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	40	8	5	3	85	7	610
2017	Term	56	34	3	5	3	90	8	38
2017	Casual	68	25	7	0	0	93	0	27
2017	Student	40	55	5	0	0	95	0	23
2014	Indeterminate (permanent)	43	39	8	7	3	82	11	580
2014	Term	53	32	15	0	0	85	0	15
2014	Casual	35	43	11	11	0	78	11	19
2014	Student	41	48	6	0	6	88	6	17
2011	Indeterminate (permanent)	44	37	10	5	4	82	9	638
2011	Term	46	46	4	0	4	91	4	22
2011	Casual	32	45	16	8	0	76	8	12
2011	Student	49	30	10	10	0	79	10	10
2008	Indeterminate (permanent)	42	39	8	6	4	81	11	448
2008	Term	24	47	24	0	6	71	6	17
2008	Student	58	33	8	0	0	92	0	12

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	36	12	9	5	0	74	14	610
2017	Term	44	33	7	13	3	0	77	16	38
2017	Casual	60	36	4	0	0	0	96	0	27
2017	Student	46	24	19	5	0	5	74	5	23
2014	Indeterminate (permanent)	34	36	14	9	6	0	70	16	580
2014	Term	33	41	15	0	11	0	73	11	15
2014	Casual	29	38	15	12	6	0	67	18	19
2014	Student	47	41	0	12	0	0	88	12	17
2011	Indeterminate (permanent)	28	41	14	10	6	0	69	17	643
2011	Term	46	27	4	22	0	0	74	22	22
2011	Casual	57	24	8	12	0	0	80	12	12
2011	Student	51	38	10	0	0	0	90	0	10

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	44	12	10	5	73	15	610
2017	Term	44	38	10	5	3	82	8	38
2017	Casual	46	43	11	0	0	89	0	27
2017	Student	42	54	0	5	0	95	5	23

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	37	7	3	2	88	5	609
2017	Term	56	34	5	2	3	90	5	38
2017	Casual	71	29	0	0	0	100	0	27
2017	Student	64	31	5	0	0	95	0	23
2014	Indeterminate (permanent)	55	31	9	3	2	87	5	579
2014	Term	49	30	15	0	6	79	6	15
2014	Casual	45	43	6	6	0	88	6	19
2014	Student	52	42	0	6	0	94	6	17
2011	Indeterminate (permanent)	50	34	10	3	3	84	6	642
2011	Term	68	23	4	4	0	91	4	22
2011	Casual	57	16	8	20	0	73	20	12
2011	Student	70	19	0	10	0	90	10	10
2008	Indeterminate (permanent)	53	34	6	5	2	88	7	447
2008	Term	41	47	12	0	0	88	0	17
2008	Student	58	33	8	0	0	92	0	12

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	36	11	6	6	77	12	608
2017	Term	48	39	5	5	3	87	8	38
2017	Casual	64	29	7	0	0	93	0	27
2017	Student	51	43	0	5	0	95	5	21

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	60	31	6	2	1	91	3	609
2017	Term	67	26	5	0	3	92	3	37
2017	Casual	77	19	4	0	0	96	0	26
2017	Student	35	60	5	0	0	95	0	23
2014	Indeterminate (permanent)	70	22	6	1	1	92	2	580
2014	Term	73	18	9	0	0	91	0	15
2014	Casual	55	33	12	0	0	88	0	19
2014	Student	58	30	12	0	0	88	0	17
2011	Indeterminate (permanent)	64	26	7	2	0	90	3	643
2011	Term	73	23	0	0	4	96	4	22
2011	Casual	73	20	8	0	0	92	0	12
2011	Student	60	30	10	0	0	90	0	10

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	35	10	10	3	1	77	14	608
2017	Term	49	28	5	13	5	0	77	18	37
2017	Casual	51	34	11	4	0	0	85	4	27
2017	Student	23	57	5	10	0	5	85	10	23
2014	Indeterminate (permanent)	36	41	12	7	4	0	77	11	580
2014	Term	33	47	9	6	6	0	80	11	15
2014	Casual	31	41	11	5	12	0	72	17	19
2014	Student	11	83	0	6	0	0	94	6	17
2011	Indeterminate (permanent)	38	39	12	7	4	0	77	12	642
2011	Term	46	27	4	18	4	0	74	22	22
2011	Casual	40	43	0	8	0	9	91	9	12
2011	Student	21	30	39	10	0	0	51	10	10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	32	12	7	3	0	78	10	608
2017	Term	52	18	16	6	5	3	73	11	37
2017	Casual	77	12	11	0	0	0	89	0	27
2017	Student	38	43	19	0	0	0	81	0	23
2014	Indeterminate (permanent)	36	42	11	6	5	0	78	11	579
2014	Term	50	24	12	8	6	0	75	13	15
2014	Casual	41	31	5	11	12	0	72	23	19
2014	Student	47	41	6	6	0	0	87	6	17

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	44	36	12	6	3	1	80	8	609
2017	Term	54	33	5	6	3	0	86	9	37
2017	Casual	74	23	4	0	0	0	96	0	27
2017	Student	45	36	10	0	0	10	89	0	23
2014	Indeterminate (permanent)	41	41	10	5	2	0	83	7	580
2014	Term	39	50	6	0	6	0	89	6	15
2014	Casual	41	31	13	11	0	5	76	11	19
2014	Student	52	36	12	0	0	0	88	0	17
2011	Indeterminate (permanent)	46	37	9	4	2	1	84	6	640
2011	Term	50	37	4	9	0	0	87	9	22
2011	Casual	49	51	0	0	0	0	100	0	12
2011	Student	50	50	0	0	0	0	100	0	10

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	50	36	8	5	2	85	7	607
2017	Term	58	32	5	3	3	90	5	37
2017	Casual	66	30	4	0	0	96	0	27
2017	Student	66	34	0	0	0	100	0	23
2014	Indeterminate (permanent)	50	35	7	4	4	86	8	580
2014	Term	50	35	9	6	0	85	6	14
2014	Casual	52	26	16	6	0	78	6	19
2014	Student	58	36	0	6	0	94	6	17
2011	Indeterminate (permanent)	51	36	6	5	2	87	7	642
2011	Term	54	27	14	0	4	82	4	22
2011	Casual	40	37	24	0	0	76	0	12
2011	Student	59	41	0	0	0	100	0	10
2008	Indeterminate (permanent)	46	42	6	4	2	88	6	448
2008	Term	47	41	6	0	6	88	6	17
2008	Student	58	42	0	0	0	100	0	12

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	36	20	11	8	1	1	60	19	608
2017	Term	45	27	18	10	0	0	0	72	10	38
2017	Casual	48	29	20	0	0	0	3	80	0	27
2017	Student	66	24	10	0	0	0	0	90	0	23
2014	Indeterminate (permanent)	25	35	19	11	7	0	2	62	19	580
2014	Term	45	49	0	6	0	0	0	94	6	15
2014	Casual	41	48	11	0	0	0	0	89	0	19
2014	Student	59	36	0	0	6	0	0	94	6	17
2011	Indeterminate (permanent)	30	34	18	10	6	0	1	65	16	642
2011	Term	58	19	23	0	0	0	0	77	0	21
2011	Casual	53	32	16	0	0	0	0	84	0	12
2008	Indeterminate (permanent)	20	31	21	15	11	0	1	52	26	447
2008	Term	29	41	18	0	12	0	0	71	12	17
2008	Student	67	25	8	0	0	0	0	92	0	12

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	25	34	18	5	1	4	24	40	609
2017	Term	5	13	38	27	10	3	5	40	19	38
2017	Casual	0	8	37	21	22	4	7	49	9	27
2017	Student	5	16	10	33	36	0	0	69	21	23
2014	Indeterminate (permanent)	6	25	39	18	9	1	2	28	32	579
2014	Term	0	30	27	9	6	14	14	21	42	15
2014	Casual	5	11	24	39	10	0	12	55	18	19
2014	Student	0	12	36	24	22	0	6	49	13	17
2011	Indeterminate (permanent)	10	23	35	19	9	1	3	29	34	640
2011	Term	22	27	24	4	14	4	4	20	54	22
2011	Casual	0	43	33	8	8	0	8	17	47	12
2011	Student	10	10	39	20	10	10	0	33	23	10
2008	Indeterminate (permanent)	12	26	35	18	6	0	2	24	39	448
2008	Term	12	12	24	35	12	0	6	50	25	17
2008	Student	8	25	17	25	8	0	17	40	40	12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	7	12	28	27	17	4	6	49	20	608
2017	Term	0	8	21	21	40	3	8	68	8	38
2017	Casual	0	0	7	34	36	12	11	90	0	27
2017	Student	5	0	10	21	57	0	7	84	5	23
2014	Indeterminate (permanent)	5	12	26	32	19	2	4	54	18	577
2014	Term	0	13	36	27	12	6	6	44	15	15
2014	Casual	0	11	11	44	25	0	10	76	12	19
2014	Student	6	11	0	29	48	6	0	81	19	17
2011	Indeterminate (permanent)	4	11	26	32	21	2	4	56	16	641
2011	Term	0	23	4	23	46	4	0	72	24	22
2011	Casual	0	20	0	40	33	0	8	79	21	12
2011	Student	0	10	21	19	30	10	9	62	13	10
2008	Indeterminate (permanent)	5	16	31	29	15	1	3	46	22	446
2008	Term	12	6	18	41	18	0	6	63	19	17
2008	Student	0	17	25	8	33	0	17	50	20	12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	11	15	28	23	16	1	6	42	28	605
2017	Term	8	7	32	19	13	8	13	40	20	38
2017	Casual	8	3	32	11	26	8	11	46	15	26
2017	Student	0	5	16	39	23	5	12	74	6	23
2014	Indeterminate (permanent)	10	16	31	25	14	2	2	40	27	579
2014	Term	12	13	28	17	24	0	6	44	26	15
2014	Casual	13	21	25	20	16	0	6	38	35	19
2014	Student	0	12	13	31	38	7	0	74	13	16
2011	Indeterminate (permanent)	8	17	29	25	17	1	3	44	26	639
2011	Term	13	4	36	9	28	10	0	41	19	22
2011	Casual	24	8	45	8	8	0	8	17	34	12
2011	Student	10	0	29	30	21	0	10	56	11	10
2008	Indeterminate (permanent)	11	21	32	21	12	1	3	34	33	448
2008	Term	12	18	18	18	29	0	6	50	31	17
2008	Student	0	8	25	42	8	0	17	60	10	12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	11	23	38	18	6	1	4	25	36	601
2017	Term	3	5	32	23	30	3	5	57	9	37
2017	Casual	0	8	18	37	22	4	11	69	9	27
2017	Student	0	0	5	36	54	0	5	95	0	23
2014	Indeterminate (permanent)	7	19	41	21	9	1	2	31	26	577
2014	Term	6	25	21	26	15	0	6	44	34	15
2014	Casual	6	10	32	31	21	0	0	52	16	19
2014	Student	0	6	17	41	35	0	0	76	6	17
2011	Indeterminate (permanent)	8	21	37	20	11	1	3	32	30	639
2011	Term	0	13	26	32	24	4	0	58	14	22
2011	Casual	16	0	27	33	24	0	0	57	16	12
2008	Indeterminate (permanent)	11	23	38	18	7	1	2	26	35	446
2008	Term	6	6	35	35	18	0	0	53	12	17
2008	Student	0	8	17	33	25	8	8	70	10	12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	21	30	19	9	2	7	30	37	610
2017	Term	3	10	23	18	25	8	13	55	16	38
2017	Casual	0	0	45	11	36	4	4	51	0	27
2017	Student	0	15	5	14	67	0	0	81	15	23
2014	Indeterminate (permanent)	14	23	28	18	12	2	3	32	39	577
2014	Term	0	27	27	11	15	6	14	33	33	15
2014	Casual	0	15	17	37	11	0	19	60	19	19
2014	Student	6	6	11	23	42	0	13	74	13	17
2011	Indeterminate (permanent)	11	20	28	21	14	2	4	38	33	636
2011	Term	4	13	18	37	18	4	5	61	19	22
2011	Casual	8	0	37	40	16	0	0	55	8	12
2011	Student	10	9	0	31	40	10	0	78	22	10
2008	Indeterminate (permanent)	11	17	31	23	13	0	5	38	30	448
2008	Term	6	18	35	18	18	0	6	38	25	17
2008	Student	0	0	17	33	42	0	8	82	0	12

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	10	20	26	21	13	3	5	38	33	609
2017	Term	8	11	21	13	22	8	18	47	25	38
2017	Casual	0	4	29	15	19	21	11	51	6	27
2017	Student	5	10	15	22	28	21	0	63	19	23
2014	Indeterminate (permanent)	5	14	28	30	17	2	4	50	21	578
2014	Term	6	14	29	11	21	6	13	39	25	15
2014	Casual	12	6	25	11	21	10	15	43	24	19
2014	Student	6	0	12	18	52	12	0	80	6	17
2011	Indeterminate (permanent)	7	15	25	27	18	2	6	49	24	636
2011	Term	9	40	4	28	14	4	0	44	52	22
2011	Casual	0	21	27	34	17	0	0	52	21	11
2011	Student	0	10	21	30	19	10	10	61	13	10
2008	Indeterminate (permanent)	14	19	30	20	12	2	4	34	34	446
2008	Term	19	6	19	19	19	6	13	46	31	16
2008	Student	8	8	42	17	17	8	0	36	18	12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	9	17	31	23	13	3	5	38	28	605
2017	Term	5	5	28	13	23	8	18	49	13	38
2017	Casual	0	11	11	22	23	15	18	67	16	27
2017	Student	0	0	5	43	43	0	10	95	0	23
2014	Indeterminate (permanent)	6	17	35	23	14	2	4	39	24	579
2014	Term	0	6	49	12	15	11	6	33	8	15
2014	Casual	6	11	15	31	27	0	9	64	19	19
2014	Student	0	12	6	19	52	12	0	80	13	17

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	74	16	4	3	2	1	91	5	608
2017	Term	84	8	5	0	0	3	95	0	38
2017	Casual	77	12	0	4	0	7	96	4	27
2017	Student	76	15	5	5	0	0	90	5	23
2014	Indeterminate (permanent)	75	16	3	3	2	0	92	5	578
2014	Term	81	13	0	6	0	0	94	6	15
2014	Casual	71	18	4	0	0	6	95	0	19
2014	Student	69	31	0	0	0	0	100	0	17
2011	Indeterminate (permanent)	70	18	6	4	1	1	89	5	641
2011	Term	65	22	4	9	0	0	87	9	22
2011	Casual	73	20	8	0	0	0	92	0	12
2011	Student	60	0	10	10	0	19	75	13	10
2008	Indeterminate (permanent)	64	21	6	6	2	1	86	8	446
2008	Term	71	0	6	6	12	6	75	19	17
2008	Student	75	17	0	0	0	8	100	0	12

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	31	12	8	5	6	6	72	14	607
2017	Term	47	16	2	3	5	19	8	86	11	38
2017	Casual	55	16	7	0	0	15	7	91	0	27
2017	Student	40	12	5	5	0	15	24	84	8	23
2014	Indeterminate (permanent)	34	29	15	7	5	6	4	70	13	579
2014	Term	34	35	0	0	13	18	0	84	16	15
2014	Casual	46	22	11	0	6	5	11	80	7	19
2014	Student	35	24	6	11	6	6	12	72	21	17

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	28	7	7	5	1	0	81	12	608
2017	Term	59	26	6	5	2	3	0	87	7	38
2017	Casual	81	15	4	0	0	0	0	96	0	27
2017	Student	71	24	0	0	5	0	0	95	5	23
2014	Indeterminate (permanent)	48	29	9	7	7	1	0	78	13	580
2014	Term	52	31	0	6	6	6	0	88	12	15
2014	Casual	51	31	6	6	0	0	6	87	7	19
2014	Student	41	36	6	17	0	0	0	77	17	17

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	34	10	7	4	2	1	78	11	608
2017	Term	58	34	0	0	0	8	0	100	0	38
2017	Casual	77	15	4	0	0	4	0	96	0	27
2017	Student	58	38	0	5	0	0	0	95	5	23
2014	Indeterminate (permanent)	45	36	8	7	2	1	0	82	10	580
2014	Term	36	49	15	0	0	0	0	85	0	15
2014	Casual	50	27	6	6	0	5	6	86	7	19
2014	Student	47	48	0	6	0	0	0	94	6	17
2011	Indeterminate (permanent)	47	33	8	6	4	1	0	81	11	643
2011	Term	47	13	9	18	9	4	0	63	28	22
2011	Casual	32	40	9	0	12	8	0	77	13	12
2011	Student	49	10	10	10	0	21	0	74	13	10
2008	Indeterminate (permanent)	43	34	10	7	4	1	1	78	12	447
2008	Term	29	47	6	0	12	0	6	81	13	17
2008	Student	50	25	0	8	0	17	0	90	10	12

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	28	14	7	6	9	2	70	15	609
2017	Term	44	22	6	5	0	24	0	86	6	38
2017	Casual	46	15	0	0	0	39	0	100	0	27
2017	Student	24	21	2	0	0	49	5	96	0	23
2014	Indeterminate (permanent)	37	30	13	7	6	7	1	73	13	580
2014	Term	34	23	30	0	8	6	0	60	8	15
2014	Casual	46	15	17	0	0	15	6	78	0	19
2014	Student	46	6	6	11	6	24	0	69	23	17
2011	Indeterminate (permanent)	41	27	10	9	7	7	0	73	17	642
2011	Term	43	22	9	22	0	4	0	68	23	22
2011	Casual	47	8	9	8	12	16	0	66	23	12
2011	Student	28	21	0	10	0	31	10	83	17	10
2008	Indeterminate (permanent)	36	27	13	9	8	5	1	68	18	445
2008	Term	47	18	6	6	6	18	0	79	14	17
2008	Student	50	25	8	0	0	8	8	90	0	12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	27	14	12	7	20	6	55	25	610
2017	Term	29	21	3	8	2	32	5	79	16	38
2017	Casual	23	15	0	4	4	53	0	83	17	27
2017	Student	19	16	0	10	5	50	0	71	29	23
2014	Indeterminate (permanent)	18	25	17	12	7	16	5	54	24	580
2014	Term	21	14	15	11	8	24	6	51	27	15
2014	Casual	25	20	11	0	6	16	21	73	9	19
2014	Student	18	32	0	18	0	19	13	74	26	16

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	56	32	4	6	1	89	7	608
2017	Term	79	11	0	10	0	90	10	38
2017	Casual	79	14	7	0	0	93	0	27
2017	Student	85	10	5	0	0	95	0	22
2014	Indeterminate (permanent)	53	34	6	5	2	87	7	579
2014	Term	51	41	0	0	8	92	8	15
2014	Casual	66	29	0	6	0	94	6	19
2014	Student	53	36	6	6	0	89	6	17

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	32	8	7	5	1	1	79	12	609
2017	Term	58	24	8	8	0	3	0	84	8	38
2017	Casual	64	29	4	0	0	0	4	96	0	27
2017	Student	66	15	10	10	0	0	0	81	10	23
2014	Indeterminate (permanent)	42	37	8	8	3	1	0	80	12	580
2014	Term	65	6	18	6	6	0	0	70	11	15
2014	Casual	39	32	23	0	0	0	6	75	0	19
2014	Student	58	36	6	0	0	0	0	94	0	17
2011	Indeterminate (permanent)	40	35	11	9	5	0	0	75	14	641
2011	Term	51	23	13	13	0	0	0	74	13	22
2011	Casual	65	0	8	27	0	0	0	65	27	12
2011	Student	70	9	10	10	0	0	0	79	10	10
2008	Indeterminate (permanent)	32	37	11	11	8	0	0	69	19	448
2008	Term	41	24	0	18	6	6	6	73	27	17
2008	Student	58	42	0	0	0	0	0	100	0	12

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	53	26	10	5	4	1	1	81	9	610
2017	Term	66	18	5	5	2	3	0	87	8	38
2017	Casual	89	7	0	0	0	3	0	100	0	27
2017	Student	74	16	5	5	0	0	0	90	5	23
2014	Indeterminate (permanent)	52	26	10	5	3	3	1	81	8	580
2014	Term	57	20	0	0	12	11	0	86	14	15
2014	Casual	58	29	6	0	0	0	6	93	0	19
2014	Student	70	24	6	0	0	0	0	94	0	17
2011	Indeterminate (permanent)	49	27	10	6	5	2	1	78	12	641
2011	Term	60	31	0	4	4	0	0	91	9	22
2011	Casual	49	27	16	8	0	0	0	76	8	12
2011	Student	69	10	21	0	0	0	0	79	0	10
2008	Indeterminate (permanent)	45	29	9	8	6	3	1	76	15	448
2008	Term	41	35	6	12	0	6	0	81	13	17
2008	Student	83	17	0	0	0	0	0	100	0	12

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	49	28	9	9	4	0	0	78	13	608
2017	Term	61	26	0	10	0	3	0	90	10	38
2017	Casual	74	18	7	0	0	0	0	93	0	27
2017	Student	64	21	10	5	0	0	0	85	5	23
2014	Indeterminate (permanent)	45	33	8	10	4	0	0	79	14	580
2014	Term	48	29	6	6	12	0	0	77	18	15
2014	Casual	46	36	12	0	0	0	6	87	0	19
2014	Student	52	42	0	6	0	0	0	94	6	17
2011	Indeterminate (permanent)	45	29	11	9	5	1	0	74	15	641
2011	Term	60	18	4	13	4	0	0	78	18	22
2011	Casual	41	16	20	24	0	0	0	57	24	12
2011	Student	59	31	10	0	0	0	0	90	0	10
2008	Indeterminate (permanent)	42	30	9	11	8	1	0	72	19	447
2008	Term	59	18	12	0	12	0	0	76	12	17
2008	Student	83	17	0	0	0	0	0	100	0	12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	83	12	3	1	1	1	95	2	608
2017	Term	92	5	3	0	0	0	97	0	37
2017	Casual	89	11	0	0	0	0	100	0	27
2017	Student	90	5	0	5	0	0	95	5	23
2014	Indeterminate (permanent)	82	12	2	2	2	0	94	4	578
2014	Term	89	11	0	0	0	0	100	0	15
2014	Casual	89	11	0	0	0	0	100	0	19
2014	Student	87	13	0	0	0	0	100	0	17
2011	Indeterminate (permanent)	79	15	3	2	1	1	94	3	642
2011	Term	74	13	0	13	0	0	87	13	22
2011	Casual	88	12	0	0	0	0	100	0	12
2011	Student	91	9	0	0	0	0	100	0	10
2008	Indeterminate (permanent)	81	11	3	2	2	0	93	4	446
2008	Term	76	6	6	6	6	0	82	12	17
2008	Student	100	0	0	0	0	0	100	0	12

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	23	11	6	6	5	10	74	14	609
2017	Term	67	13	0	0	0	6	14	100	0	37
2017	Casual	56	18	12	4	0	3	7	82	4	27
2017	Student	79	10	5	0	0	2	5	95	0	23
2014	Indeterminate (permanent)	38	20	12	6	7	5	12	70	16	580
2014	Term	53	20	0	6	6	6	9	86	14	15
2014	Casual	63	4	11	11	0	0	11	75	12	19
2014	Student	47	29	13	0	0	0	11	86	0	17
2011	Indeterminate (permanent)	32	24	12	8	11	4	9	65	21	640
2011	Term	54	14	4	14	9	0	4	72	24	22
2011	Casual	65	20	8	0	8	0	0	84	8	12
2011	Student	69	10	0	10	0	0	10	89	11	10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	59	24	6	6	3	1	0	85	9	609
2017	Term	79	13	3	3	0	0	3	94	3	37
2017	Casual	89	7	4	0	0	0	0	96	0	27
2017	Student	76	15	5	5	0	0	0	90	5	23

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	59	24	7	5	3	2	0	85	8	610
2017	Term	68	22	8	0	0	0	3	92	0	37
2017	Casual	93	7	0	0	0	0	0	100	0	27
2017	Student	76	19	5	0	0	0	0	95	0	23

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	56	24	9	7	4	0	0	80	11	608
2017	Term	74	18	6	0	3	0	0	92	3	37
2017	Casual	90	7	0	4	0	0	0	96	4	27
2017	Student	74	21	5	0	0	0	0	95	0	23
2014	Indeterminate (permanent)	53	28	8	7	4	1	0	82	11	578
2014	Term	62	26	6	0	6	0	0	88	6	15
2014	Casual	66	11	12	5	0	0	6	82	5	19
2014	Student	46	42	6	6	0	0	0	88	6	17

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	34	9	4	3	4	7	83	7	169
2014	Indeterminate (permanent)	42	33	6	7	2	3	6	83	10	156

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	37	9	5	3	7	0	82	9	609
2017	Term	58	29	0	0	0	13	0	100	0	38
2017	Casual	81	4	0	0	0	15	0	100	0	26
2017	Student	74	12	5	0	0	10	0	95	0	23
2014	Indeterminate (permanent)	39	36	10	5	3	6	0	80	9	579
2014	Term	59	27	6	0	8	0	0	86	8	15
2014	Casual	67	21	6	6	0	0	0	88	6	19
2014	Student	65	29	0	6	0	0	0	94	6	17
2011	Indeterminate (permanent)	36	30	14	6	6	7	0	71	13	640
2011	Term	47	13	18	9	4	4	4	66	15	22
2011	Casual	33	32	16	20	0	0	0	65	20	12
2011	Student	50	31	10	0	0	9	0	89	0	10

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	37	11	6	4	2	78	10	609
2017	Term	58	27	8	5	0	2	87	5	38
2017	Casual	72	8	4	0	0	16	96	0	26
2017	Student	74	12	5	0	5	5	90	5	23
2014	Indeterminate (permanent)	42	34	12	5	4	2	78	9	579
2014	Term	54	32	0	6	8	0	86	14	15
2014	Casual	61	27	6	6	0	0	88	6	19
2014	Student	70	18	12	0	0	0	88	0	17
2011	Indeterminate (permanent)	34	34	16	6	7	3	71	13	641
2011	Term	48	14	9	14	5	10	69	20	21
2011	Casual	41	40	8	0	12	0	80	12	12
2011	Student	60	30	10	0	0	0	90	0	10
2008	Indeterminate (permanent)	36	35	13	8	7	1	72	15	446
2008	Term	35	29	6	12	18	0	65	29	17
2008	Student	58	25	0	8	0	8	91	9	12

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	40	14	9	4	3	0	72	13	607
2017	Term	43	39	2	5	0	8	3	92	5	38
2017	Casual	60	14	8	0	0	19	0	90	0	27
2017	Student	54	31	5	0	5	0	5	90	5	23
2014	Indeterminate (permanent)	32	37	14	9	3	4	0	72	13	579
2014	Term	33	47	0	8	6	6	0	85	15	15
2014	Casual	55	21	18	6	0	0	0	76	6	19
2014	Student	58	30	6	6	0	0	0	88	6	17
2011	Indeterminate (permanent)	24	41	17	8	4	5	0	69	13	642
2011	Term	32	45	4	4	9	5	0	81	14	22
2011	Casual	33	40	0	20	8	0	0	73	27	12
2011	Student	50	10	30	0	0	10	0	67	0	10
2008	Indeterminate (permanent)	26	38	16	10	6	4	0	67	16	447
2008	Term	12	47	12	18	6	6	0	63	25	17
2008	Student	50	17	17	8	0	8	0	73	9	12

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	34	12	12	8	4	0	66	21	610
2017	Term	43	32	8	3	0	15	0	88	3	38
2017	Casual	51	22	8	4	0	15	0	86	5	27
2017	Student	54	19	5	5	10	7	0	79	16	23
2014	Indeterminate (permanent)	28	30	18	11	8	4	0	61	20	580
2014	Term	53	29	0	0	6	12	0	93	7	15
2014	Casual	53	19	11	0	11	0	6	77	11	19
2014	Student	52	48	0	0	0	0	0	100	0	17
2011	Indeterminate (permanent)	23	36	14	11	9	7	0	64	22	641
2011	Term	32	32	9	9	13	4	0	68	23	22
2011	Casual	33	24	0	27	8	8	0	62	38	12
2011	Student	60	19	10	0	0	10	0	89	0	10
2008	Indeterminate (permanent)	22	30	17	15	9	8	0	56	26	447
2008	Term	12	53	6	6	18	6	0	69	25	17
2008	Student	50	25	8	8	0	0	8	82	9	12

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	37	14	14	7	3	0	64	22	608
2017	Term	35	50	0	10	0	5	0	90	10	38
2017	Casual	48	29	7	4	0	11	0	87	5	27
2017	Student	54	34	2	0	5	5	0	93	5	23
2014	Indeterminate (permanent)	23	40	15	14	5	2	0	65	20	578
2014	Term	42	32	0	20	0	6	0	79	21	15
2014	Casual	42	35	11	0	6	0	6	82	6	19
2014	Student	57	31	6	6	0	0	0	88	6	17
2011	Indeterminate (permanent)	22	39	14	16	7	2	0	62	23	640
2011	Term	33	36	9	13	9	0	0	69	22	22
2011	Casual	17	55	0	27	0	0	0	73	27	12
2011	Student	40	10	40	10	0	0	0	50	10	10
2008	Indeterminate (permanent)	20	44	13	11	10	1	0	65	22	446
2008	Term	29	29	18	12	12	0	0	59	24	17
2008	Student	50	25	0	17	0	0	8	82	18	12

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	44	13	6	2	2	0	79	8	610
2017	Term	53	34	10	0	0	3	0	90	0	38
2017	Casual	53	31	8	0	0	7	0	91	0	26
2017	Student	56	34	0	10	0	0	0	90	10	23
2014	Indeterminate (permanent)	37	41	13	5	2	2	0	79	7	579
2014	Term	45	44	6	0	0	6	0	94	0	15
2014	Casual	50	27	13	5	0	6	0	81	5	19
2014	Student	57	37	6	0	0	0	0	94	0	17
2011	Indeterminate (permanent)	37	40	13	6	3	1	0	78	9	641
2011	Term	46	26	4	13	4	5	0	77	19	22
2011	Casual	49	24	8	12	0	0	8	79	13	12
2011	Student	40	50	0	0	10	0	0	90	10	10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	50	36	9	1	1	3	0	89	2	609
2017	Term	69	21	8	0	0	3	0	92	0	38
2017	Casual	66	15	7	0	0	11	0	92	0	27
2017	Student	76	19	0	0	0	0	5	100	0	23
2014	Indeterminate (permanent)	51	33	7	3	0	4	1	89	4	580
2014	Term	53	34	6	0	0	0	6	93	0	15
2014	Casual	56	21	6	6	6	5	0	81	13	19
2014	Student	45	24	24	0	0	6	0	74	0	17
2011	Indeterminate (permanent)	48	32	12	3	1	4	1	84	3	642
2011	Term	55	27	13	4	0	0	0	82	4	22
2011	Casual	57	35	8	0	0	0	0	92	0	12
2011	Student	50	30	10	0	0	10	0	89	0	10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	33	12	7	3	4	1	77	11	609
2017	Term	49	23	3	10	6	10	0	80	17	38
2017	Casual	52	24	4	4	4	10	3	87	9	27
2017	Student	42	39	10	5	0	5	0	85	5	23
2014	Indeterminate (permanent)	43	35	7	7	4	2	2	81	11	580
2014	Term	57	12	0	11	8	6	6	78	22	15
2014	Casual	41	48	5	0	0	0	6	95	0	19
2014	Student	58	19	12	11	0	0	0	77	11	17
2011	Indeterminate (permanent)	40	31	9	8	6	6	1	75	15	641
2011	Term	42	32	4	13	9	0	0	74	22	22
2011	Casual	16	8	35	8	8	8	17	32	21	12
2011	Student	40	41	0	10	0	9	0	89	11	10
2008	Indeterminate (permanent)	30	35	13	10	7	5	1	68	18	448
2008	Term	29	29	18	12	6	6	0	63	19	17
2008	Student	33	8	42	8	0	8	0	45	9	12

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	33	19	10	4	7	1	64	16	608
2017	Term	34	19	13	21	5	5	3	58	28	38
2017	Casual	16	30	26	0	0	19	8	63	0	26
2017	Student	12	29	29	10	5	10	5	49	17	23
2014	Indeterminate (permanent)	28	32	20	8	5	6	1	65	14	579
2014	Term	33	18	6	6	13	18	6	66	25	15
2014	Casual	16	46	16	9	0	6	6	71	10	19
2014	Student	17	18	29	11	12	13	0	41	26	17
2011	Indeterminate (permanent)	28	31	19	10	5	6	1	63	16	641
2011	Term	32	14	18	13	9	4	9	53	25	22
2011	Casual	8	16	33	27	0	16	0	28	33	12
2011	Student	0	50	21	0	0	19	10	71	0	10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	19	20	11	11	16	5	47	28	609
2017	Term	37	14	11	10	5	22	3	66	20	38
2017	Casual	19	19	26	4	0	21	11	57	6	27
2017	Student	30	21	0	5	5	19	19	84	16	23
2014	Indeterminate (permanent)	15	20	19	14	12	13	7	44	33	580
2014	Term	6	27	9	12	13	27	6	49	38	15
2014	Casual	19	18	21	11	0	11	21	54	15	19
2014	Student	17	18	24	17	0	17	6	46	23	17
2011	Indeterminate (permanent)	16	20	19	12	14	13	6	45	32	642
2011	Term	23	10	9	9	18	28	4	48	39	22
2011	Casual	8	24	8	8	27	16	9	42	47	12
2011	Student	21	30	10	0	0	30	9	83	0	10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	66	18	6	4	3	1	1	87	7	608
2017	Term	70	7	5	3	0	8	6	90	3	37
2017	Casual	74	3	4	4	0	4	10	91	4	27
2017	Student	66	15	0	10	0	5	5	89	11	23
2014	Indeterminate (permanent)	61	24	6	4	3	0	2	87	7	580
2014	Term	68	27	0	6	0	0	0	94	6	15
2014	Casual	68	17	4	0	0	0	11	95	0	19
2014	Student	58	42	0	0	0	0	0	100	0	17

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	67	18	6	1	0	4	3	91	2	607
2017	Term	63	18	3	0	3	8	6	94	3	38
2017	Casual	83	7	0	0	0	7	4	100	0	27
2017	Student	69	10	0	0	0	16	5	100	0	23
2014	Indeterminate (permanent)	67	20	6	1	1	3	2	91	2	580
2014	Term	77	23	0	0	0	0	0	100	0	15
2014	Casual	55	15	0	6	0	6	17	92	8	19
2014	Student	81	13	0	0	0	6	0	100	0	17
2011	Indeterminate (permanent)	68	20	5	1	0	3	3	93	1	641
2011	Term	55	32	4	0	0	9	0	95	0	22
2011	Casual	87	13	0	0	0	0	0	100	0	11
2011	Student	51	30	0	0	0	9	10	100	0	10
2008	Indeterminate (permanent)	71	18	6	2	0	2	2	92	2	447
2008	Term	53	12	12	6	0	6	12	79	7	17
2008	Student	92	8	0	0	0	0	0	100	0	12

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	35	12	12	7	5	0	67	20	610
2017	Term	36	21	16	7	5	14	0	66	15	38
2017	Casual	45	18	4	0	0	25	7	94	0	27
2017	Student	49	21	5	0	5	15	5	88	6	23
2014	Indeterminate (permanent)	31	36	11	10	8	4	0	70	19	577
2014	Term	21	38	9	6	13	12	0	67	23	15
2014	Casual	21	26	10	6	12	4	21	63	25	19
2014	Student	59	17	0	6	6	6	6	87	13	17
2011	Indeterminate (permanent)	26	36	15	11	8	2	0	64	20	641
2011	Term	33	49	4	0	9	4	0	86	9	22
2011	Casual	33	24	16	20	0	0	8	62	21	12
2011	Student	40	21	21	0	0	19	0	75	0	10
2008	Indeterminate (permanent)	30	37	15	12	6	1	0	67	18	447
2008	Term	29	24	6	18	6	6	12	64	29	17
2008	Student	58	25	0	0	0	8	8	100	0	12

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	26	15	17	13	3	2	52	33	608
2017	Term	21	28	13	13	3	16	5	63	20	38
2017	Casual	42	8	0	11	0	17	23	82	18	27
2017	Student	43	21	10	5	5	5	11	77	12	23
2014	Indeterminate (permanent)	17	22	15	19	20	4	4	42	41	580
2014	Term	21	23	6	11	26	6	6	50	43	15
2014	Casual	17	16	4	4	23	5	30	51	42	19
2014	Student	40	0	24	12	18	0	6	43	32	17
2011	Indeterminate (permanent)	14	27	15	17	22	3	2	43	41	641
2011	Term	28	24	18	13	13	0	4	54	28	22
2011	Casual	8	24	8	24	20	0	17	38	52	12
2011	Student	10	50	10	0	10	19	0	75	13	10
2008	Indeterminate (permanent)	15	30	17	18	17	2	2	46	36	445
2008	Term	18	18	12	24	18	0	12	40	47	17
2008	Student	33	25	17	0	8	0	17	70	10	12

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	39	15	7	3	3	1	74	11	609
2017	Term	31	40	16	0	2	10	0	80	3	38
2017	Casual	48	37	0	0	0	11	4	100	0	27
2017	Student	45	36	10	5	0	5	0	85	5	23

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	34	12	3	3	7	0	81	6	608
2017	Term	50	32	8	5	2	3	0	84	8	38
2017	Casual	55	15	11	4	0	15	0	83	5	27
2017	Student	56	19	10	5	5	5	0	80	10	23
2014	Indeterminate (permanent)	42	33	14	4	2	5	1	80	6	580
2014	Term	55	21	6	0	0	12	6	93	0	15
2014	Casual	58	31	6	0	0	5	0	94	0	19
2014	Student	46	36	6	0	0	12	0	94	0	17

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	40	9	3	2	3	85	5	610
2017	Term	55	36	6	3	0	0	91	3	38
2017	Casual	67	22	4	0	0	7	96	0	27
2017	Student	66	34	0	0	0	0	100	0	23
2014	Indeterminate (permanent)	47	35	11	3	2	2	84	5	580
2014	Term	61	33	0	6	0	0	94	6	15
2014	Casual	62	26	0	6	0	5	93	7	19
2014	Student	57	19	17	0	0	6	81	0	17
2011	Indeterminate (permanent)	41	32	14	6	3	3	76	9	640
2011	Term	46	27	18	4	0	4	77	5	22
2011	Casual	57	24	0	20	0	0	80	20	12
2011	Student	60	19	21	0	0	0	79	0	10

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	55	35	4	4	1	0	90	6	607
2017	Term	61	33	0	5	0	0	95	5	38
2017	Casual	85	3	4	0	0	8	96	0	27
2017	Student	90	10	0	0	0	0	100	0	23
2014	Indeterminate (permanent)	59	29	7	3	1	1	88	4	580
2014	Term	66	28	0	0	6	0	94	6	15
2014	Casual	72	15	0	12	0	0	88	12	19
2014	Student	69	24	0	6	0	0	94	6	17
2011	Indeterminate (permanent)	51	34	10	3	3	0	85	5	640
2011	Term	68	28	5	0	0	0	95	0	21
2011	Casual	80	20	0	0	0	0	100	0	12
2011	Student	79	21	0	0	0	0	100	0	10
2008	Indeterminate (permanent)	41	40	10	5	4	0	81	9	447
2008	Term	53	29	6	0	6	6	88	6	17
2008	Student	92	0	8	0	0	0	92	0	12

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	29	16	7	3	0	74	9	608
2017	Term	56	26	8	8	0	3	84	8	38
2017	Casual	77	19	0	0	0	4	100	0	27
2017	Student	84	16	0	0	0	0	100	0	23
2014	Indeterminate (permanent)	45	34	12	5	3	1	79	8	580
2014	Term	51	43	0	6	0	0	94	6	15
2014	Casual	57	26	11	6	0	0	83	6	19
2014	Student	71	24	6	0	0	0	94	0	17
2011	Indeterminate (permanent)	41	33	15	5	4	1	75	10	641
2011	Term	65	18	9	9	0	0	82	9	22
2011	Casual	53	17	21	9	0	0	70	9	11
2011	Student	79	10	10	0	0	0	90	0	10

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	34	12	5	2	80	8	606
2017	Term	61	28	8	3	0	90	3	38
2017	Casual	81	16	4	0	0	96	0	26
2017	Student	79	12	5	5	0	90	5	23
2014	Indeterminate (permanent)	49	31	12	5	3	80	8	579
2014	Term	51	37	6	0	6	89	6	15
2014	Casual	52	31	11	6	0	83	6	19
2014	Student	64	31	0	6	0	94	6	17
2011	Indeterminate (permanent)	45	33	12	6	4	78	10	637
2011	Term	65	18	13	4	0	82	4	22
2011	Casual	57	8	27	8	0	65	8	12
2011	Student	79	10	10	0	0	90	0	10
2008	Indeterminate (permanent)	39	38	14	6	2	78	8	447
2008	Term	59	29	6	0	6	88	6	17
2008	Student	100	0	0	0	0	100	0	12

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	24	15	11	5	4	1	67	17	608
2017	Term	61	16	5	8	2	5	3	84	11	38
2017	Casual	59	3	11	7	0	8	11	77	9	27
2017	Student	46	15	19	5	5	0	10	68	11	23
2014	Indeterminate (permanent)	41	22	19	10	5	3	1	65	16	579
2014	Term	55	28	6	0	6	6	0	88	6	15
2014	Casual	51	15	4	17	0	12	0	76	19	19
2014	Student	64	6	6	0	12	12	0	79	13	17
2011	Indeterminate (permanent)	40	23	16	10	8	4	1	65	18	637
2011	Term	51	18	9	13	4	0	4	72	18	22
2011	Casual	32	21	24	8	8	0	8	57	17	12
2011	Student	69	21	0	0	0	10	0	100	0	10
2008	Indeterminate (permanent)	28	29	17	12	7	5	2	62	20	446
2008	Term	47	35	0	12	6	0	0	82	18	17
2008	Student	67	0	0	8	0	25	0	89	11	12

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Indeterminate (permanent)	44	27	30	610
2017	Term	35	37	28	38
2017	Casual	42	15	43	27
2017	Student	52	22	26	23
2014	Indeterminate (permanent)	43	27	30	580
2014	Term	48	18	34	15
2014	Casual	58	22	20	19
2014	Student	36	11	53	17
2011	Indeterminate (permanent)	39	29	32	642
2011	Term	40	29	32	22
2011	Casual	60	32	8	12
2011	Student	30	9	60	10

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Indeterminate (permanent)	9	22	58	3	1	7	271
2017	Term	8	0	40	14	38	0	13
2017	Casual	0	9	0	8	83	0	11
2017	Student	0	0	9	0	91	0	12
2014	Indeterminate (permanent)	10	18	61	6	9999	5	247
2014	Casual	17	0	27	0	9999	57	11
2011	Indeterminate (permanent)	7	16	67	2	9999	8	251

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	14	86	609
2017	Term	13	87	38
2014	Indeterminate (permanent)	14	86	576
2014	Student	0	100	17

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	31	87
2014	Indeterminate (permanent)	41	80

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	69	87
2014	Indeterminate (permanent)	59	80

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	87
2014	Indeterminate (permanent)	7	80

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	46	88
2014	Indeterminate (permanent)	40	81

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	43	88
2014	Indeterminate (permanent)	41	81

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	35	88
2014	Indeterminate (permanent)	45	81

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	44	88
2014	Indeterminate (permanent)	37	81

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	24	88
2014	Indeterminate (permanent)	30	81

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	36	88
2014	Indeterminate (permanent)	56	81

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	31	88
2014	Indeterminate (permanent)	32	81

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	88
2014	Indeterminate (permanent)	7	81

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	88
2014	Indeterminate (permanent)	8	81

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	38	88
2014	Indeterminate (permanent)	39	81

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	29	88
2014	Indeterminate (permanent)	24	81

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	88
2014	Indeterminate (permanent)	10	81

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	53	88
2014	Indeterminate (permanent)	57	80

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	27	88
2014	Indeterminate (permanent)	29	80

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	88
2014	Indeterminate (permanent)	11	80

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	88
2014	Indeterminate (permanent)	17	80

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	88
2014	Indeterminate (permanent)	10	80

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	88
2014	Indeterminate (permanent)	10	80

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	88
2014	Indeterminate (permanent)	12	80

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	28	88
2014	Indeterminate (permanent)	22	80

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	86
2014	Indeterminate (permanent)	16	76

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	86
2014	Indeterminate (permanent)	8	76

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	86
2014	Indeterminate (permanent)	9	76

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	86
2014	Indeterminate (permanent)	0	76

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	86
2014	Indeterminate (permanent)	11	76

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	21	86
2014	Indeterminate (permanent)	8	76

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	86
2014	Indeterminate (permanent)	14	76

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	86
2014	Indeterminate (permanent)	11	76

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	86
2014	Indeterminate (permanent)	10	76

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	22	86
2014	Indeterminate (permanent)	24	76

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	86
2014	Indeterminate (permanent)	10	76

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	42	86
2014	Indeterminate (permanent)	44	76

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	50	86
2014	Indeterminate (permanent)	48	76

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	86
2014	Indeterminate (permanent)	7	76

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	79	21	87

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	17	15	3	4	31	13	62	12	609
2017	Term	21	11	6	3	2	37	21	74	12	38
2017	Casual	19	0	11	0	0	62	8	63	0	27
2017	Student	23	12	5	0	0	45	15	88	0	23
2014	Indeterminate (permanent)	17	16	16	4	3	34	10	59	13	580
2014	Term	30	15	9	6	8	18	14	67	20	15
2014	Casual	23	11	5	6	0	27	28	76	13	19
2014	Student	17	12	11	0	0	30	30	72	0	17

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	32	15	4	3	14	2	74	8	607
2017	Term	41	19	8	5	5	12	10	77	13	38
2017	Casual	41	14	8	0	0	34	4	88	0	27
2017	Student	51	5	5	0	5	29	5	85	7	23
2014	Indeterminate (permanent)	27	31	15	4	3	17	3	72	9	580
2014	Term	39	21	0	6	8	11	14	82	18	15
2014	Casual	28	27	0	0	6	29	10	90	10	19
2014	Student	40	24	6	0	0	13	18	92	0	17
2011	Indeterminate (permanent)	29	34	17	5	3	12	1	71	9	637
2011	Term	46	22	18	4	4	4	0	72	9	22
2011	Casual	57	8	8	20	0	8	0	70	21	12
2011	Student	70	10	10	0	0	9	0	89	0	10

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	45	9	6	3	2	11	79	11	609
2017	Term	7	40	13	14	13	10	3	54	31	38
2017	Casual	15	11	15	0	8	14	37	54	16	27
2017	Student	10	10	15	5	2	26	33	47	17	23
2014	Indeterminate (permanent)	20	46	11	5	3	1	14	78	9	580
2014	Term	23	30	23	6	0	6	12	65	7	15
2014	Casual	20	15	11	5	0	6	43	69	9	19
2014	Student	23	13	17	6	6	6	29	55	17	17
2011	Indeterminate (permanent)	21	45	11	7	3	1	12	77	11	639
2011	Term	27	51	4	9	0	4	4	85	10	22
2011	Casual	24	9	0	27	0	8	32	55	45	12
2011	Student	20	20	0	10	19	10	21	57	43	10
2008	Indeterminate (permanent)	21	39	10	11	3	1	15	71	17	448
2008	Term	0	35	12	29	12	0	12	40	47	17
2008	Student	0	0	25	0	8	33	33	0	25	12

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	7	15	15	5	5	36	17	47	22	607
2017	Term	10	11	18	0	2	46	13	50	6	38
2017	Casual	4	8	16	4	0	33	34	38	12	26
2017	Student	5	0	5	0	0	41	49	50	0	23
2014	Indeterminate (permanent)	6	16	20	8	5	27	17	41	23	580
2014	Term	6	12	22	6	0	35	18	40	12	15
2014	Casual	5	15	11	0	0	25	43	65	0	19
2014	Student	11	12	17	0	0	24	36	58	0	17
2011	Indeterminate (permanent)	7	15	21	6	5	32	13	40	21	640
2011	Term	23	9	18	13	4	28	4	47	26	22
2011	Casual	8	9	8	12	0	16	47	47	32	12
2011	Student	9	10	0	10	10	39	21	49	51	10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	26	10	4	2	12	11	78	8	609
2017	Term	38	16	15	0	3	25	3	75	4	38
2017	Casual	32	19	3	0	0	25	21	94	0	27
2017	Student	31	0	5	0	0	24	40	86	0	23
2014	Indeterminate (permanent)	32	26	10	4	2	12	14	78	8	580
2014	Term	42	21	8	0	6	12	12	82	7	15
2014	Casual	25	5	11	0	0	11	47	73	0	19
2014	Student	29	13	11	0	0	17	30	79	0	17
2011	Indeterminate (permanent)	32	23	13	4	2	14	13	75	8	640
2011	Term	37	27	4	10	4	18	0	78	17	22
2011	Casual	19	13	9	0	0	34	26	78	0	11
2011	Student	40	0	0	0	0	40	21	100	0	10
2008	Indeterminate (permanent)	24	27	13	7	3	12	14	69	13	448
2008	Term	24	24	6	0	12	24	12	73	18	17
2008	Student	8	0	17	0	0	42	33	33	0	12

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	27	12	4	3	15	11	75	9	608
2017	Term	39	11	10	3	3	29	5	76	8	37
2017	Casual	20	27	0	0	0	28	26	100	0	27
2017	Student	19	10	5	0	5	24	37	75	13	23
2014	Indeterminate (permanent)	29	23	13	4	3	14	14	72	9	579
2014	Term	24	21	22	0	0	21	12	67	0	15
2014	Casual	19	17	5	0	0	11	47	88	0	19
2014	Student	29	13	11	0	0	17	30	79	0	17
2011	Indeterminate (permanent)	28	23	14	6	2	15	12	69	12	636
2011	Term	37	23	9	4	4	23	0	77	11	22
2011	Casual	25	0	20	0	0	32	24	56	0	12
2011	Student	40	0	0	0	0	40	21	100	0	10
2008	Indeterminate (permanent)	26	25	15	10	6	7	13	63	19	447
2008	Term	41	12	6	6	6	29	0	75	17	17
2008	Student	25	17	0	0	0	25	33	100	0	12

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	6	94	605
2014	Indeterminate (permanent)	5	95	578
2014	Term	0	100	15
2014	Casual	0	100	19

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	21	36
2014	Indeterminate (permanent)	61	27

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	84	36
2014	Indeterminate (permanent)	73	27

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	36
2014	Indeterminate (permanent)	0	27

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	36

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	25	36
2014	Indeterminate (permanent)	35	29

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	36
2014	Indeterminate (permanent)	17	29

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	35	36
2014	Indeterminate (permanent)	18	29

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	39	36
2014	Indeterminate (permanent)	33	29

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	36
2014	Indeterminate (permanent)	0	29

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	36

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	36
2014	Indeterminate (permanent)	31	29

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	36
2014	Indeterminate (permanent)	0	29

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	16	36
2014	Indeterminate (permanent)	26	29

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	29	36
2014	Indeterminate (permanent)	34	29

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	21	36

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	36

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	46	36
2014	Indeterminate (permanent)	53	29

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	36

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	36
2014	Indeterminate (permanent)	0	28

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	36

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	20	36
2014	Indeterminate (permanent)	20	28

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	25	36

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	36

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	31	36
2014	Indeterminate (permanent)	29	28

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	28	36
2014	Indeterminate (permanent)	45	28

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	51	36
2014	Indeterminate (permanent)	79	28

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	73	27	36

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	16	13	2	1	40	10	68	6	607
2017	Term	21	8	8	0	0	42	21	77	0	38
2017	Casual	15	11	8	0	0	50	16	76	0	27
2017	Student	20	10	0	0	0	49	21	100	0	23
2014	Indeterminate (permanent)	16	12	17	1	2	40	12	57	7	580
2014	Term	33	24	13	0	0	24	6	81	0	15
2014	Casual	25	5	11	0	0	25	33	73	0	19
2014	Student	22	6	11	0	6	18	36	63	12	17

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	32	14	2	1	17	2	78	5	603
2017	Term	38	19	8	2	0	27	6	84	3	38
2017	Casual	38	30	3	0	0	25	4	96	0	27
2017	Student	56	5	0	5	0	24	10	93	7	23
2014	Indeterminate (permanent)	32	26	17	1	2	20	4	75	4	580
2014	Term	48	15	8	6	0	18	6	82	7	15
2014	Casual	41	15	6	0	0	10	28	90	0	19
2014	Student	40	12	17	0	0	6	24	75	0	17
2011	Indeterminate (permanent)	36	30	16	2	2	14	0	78	4	642
2011	Term	46	18	10	9	4	13	0	74	15	22
2011	Casual	49	16	27	0	0	8	0	70	0	12
2011	Student	60	19	10	0	0	10	0	89	0	10

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	28	20	11	10	1	3	57	22	608
2017	Term	37	29	15	5	8	0	5	70	14	38
2017	Casual	26	37	8	11	8	0	11	70	21	27
2017	Student	10	31	31	12	16	0	0	41	28	23

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	25	30	18	12	1	38	31	610
2017	Term	21	34	34	5	3	3	57	8	38
2017	Casual	37	21	27	12	0	4	60	12	27
2017	Student	41	23	31	5	0	0	64	5	23

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	16	26	29	16	11	2	43	27	606
2017	Term	40	22	26	2	5	5	65	8	38
2017	Casual	47	31	14	4	0	4	81	4	27
2017	Student	57	36	5	2	0	0	93	2	23

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	23	24	20	12	1	2	43	33	609
2017	Term	40	26	13	2	10	0	8	72	14	38
2017	Casual	41	19	23	8	0	4	4	66	9	26
2017	Student	57	17	19	5	2	0	0	74	7	23

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	26	22	11	8	1	5	56	21	609
2017	Term	42	32	10	0	5	3	8	83	6	38
2017	Casual	52	26	4	4	4	0	11	87	8	27
2017	Student	69	21	5	0	0	0	5	95	0	23

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	26	28	15	9	1	1	47	24	609
2017	Term	32	39	21	5	2	0	0	72	8	38
2017	Casual	49	18	19	15	0	0	0	67	15	27
2017	Student	51	24	15	10	0	0	0	76	10	23

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	32	20	8	5	0	1	67	13	608
2017	Term	52	26	8	12	0	0	3	80	13	38
2017	Casual	48	33	4	0	0	4	11	95	0	27
2017	Student	51	49	0	0	0	0	0	100	0	23

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	34	23	14	6	0	1	56	20	608
2017	Term	24	40	18	2	8	3	5	70	11	38
2017	Casual	51	30	15	0	0	0	4	84	0	27
2017	Student	76	15	5	0	5	0	0	90	5	23

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	33	20	9	5	0	1	66	14	609
2017	Term	35	34	16	0	5	3	8	77	6	38
2017	Casual	41	29	26	0	0	0	4	73	0	27
2017	Student	54	36	5	0	5	0	0	90	5	23

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	36	33	19	6	3	1	2	71	9	607
2017	Term	42	39	11	0	3	0	5	85	3	38
2017	Casual	46	36	0	7	0	3	7	92	8	27
2017	Student	56	34	10	0	0	0	0	90	0	23

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	53	22	13	5	3	3	78	8	605
2017	Term	58	23	11	5	0	3	83	5	38
2017	Casual	64	15	17	0	0	4	82	0	27
2017	Student	74	15	2	0	5	5	93	5	23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	76	10	4	3	2	1	4	91	5	608
2017	Term	84	0	0	11	0	0	5	89	11	38
2017	Casual	85	0	0	0	0	0	15	100	0	27
2017	Student	84	5	5	2	0	0	5	93	2	23

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	62	23	8	2	1	1	3	88	3	609
2017	Term	63	23	0	8	3	0	3	89	11	38
2017	Casual	76	8	4	0	0	0	11	95	0	26
2017	Student	87	5	7	2	0	0	0	92	2	23

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	66	16	8	5	3	2	84	8	609
2017	Term	74	10	5	8	0	3	87	8	38
2017	Casual	85	4	0	0	0	11	100	0	27
2017	Student	84	10	0	7	0	0	93	7	23

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	56	11	5	1	1	1	25	90	3	610
2017	Term	56	10	0	0	0	0	34	100	0	38
2017	Casual	49	3	0	0	0	0	47	100	0	27
2017	Student	84	0	0	2	0	0	15	98	2	23

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	70	15	7	2	1	6	91	2	606
2017	Term	77	13	0	0	0	10	100	0	38
2017	Casual	66	12	11	0	0	11	88	0	27
2017	Student	84	5	5	2	0	5	93	2	23

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	79	9	4	2	0	1	5	93	3	610
2017	Term	27	18	26	10	13	3	3	48	25	38
2017	Casual	27	11	19	14	7	0	22	49	26	27
2017	Student	44	16	19	10	5	5	0	63	16	23

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	58	25	10	2	1	1	3	86	3	608
2017	Term	56	26	13	3	0	0	3	84	3	38
2017	Casual	46	18	11	7	3	0	15	74	12	27
2017	Student	57	19	7	17	0	0	0	76	17	23

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	9	27	40	16	7	1	37	23	608
2017	Term	22	43	21	13	0	3	66	13	38
2017	Casual	19	59	15	7	0	0	78	7	27
2017	Student	36	42	21	0	0	0	79	0	23

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	6	24	42	20	7	0	1	28	30	608
2017	Term	0	16	32	36	15	0	0	51	16	38
2017	Casual	0	14	31	36	15	4	0	52	15	27
2017	Student	0	10	29	29	32	0	0	61	10	23

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	46	12	5	4	2	0	79	9	608
2017	Term	37	30	11	7	8	8	0	72	16	38
2017	Casual	34	19	23	7	0	14	4	64	8	27
2017	Student	22	52	19	7	0	0	0	74	7	23

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	40	16	15	6	1	0	63	21	609
2017	Term	37	41	9	5	5	3	0	80	11	37
2017	Casual	38	29	15	4	4	7	4	75	8	27
2017	Student	49	24	24	2	0	0	0	74	2	23

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	14	86	606
2014	Indeterminate (permanent)	11	89	575

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	85	15	86
2014	Indeterminate (permanent)	79	21	63

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	61	29	4	4	1	0	0	90	6	72
2014	Indeterminate (permanent)	69	25	0	6	0	0	0	94	6	49

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	23	21	10	7	5	2	35	65	610
2017	Term	38	16	21	11	11	3	0	39	61	37
2017	Casual	22	36	19	4	7	4	7	25	75	27
2017	Student	34	24	15	0	27	0	0	34	66	23

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	371
2017	Term	41	22
2017	Casual	56	18
2017	Student	55	14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	31	371
2017	Term	59	22
2017	Casual	27	18
2017	Student	74	14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	16	371
2017	Term	26	22
2017	Casual	32	18
2017	Student	33	14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	53	371
2017	Term	27	22
2017	Casual	12	18
2017	Student	7	14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	371
2017	Term	0	22
2017	Casual	0	18
2017	Student	0	14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	42	371
2017	Term	43	22
2017	Casual	28	18
2017	Student	15	14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Indeterminate (permanent)	7	52	20	9	3	8	365
2017	Term	0	56	19	6	0	19	21
2017	Casual	0	77	6	6	0	12	17
2017	Student	0	45	30	7	0	18	14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	25	15	17	13	2	11	48	35	373
2017	Term	33	18	18	13	14	5	0	53	28	22
2017	Casual	40	26	12	17	0	0	6	69	18	18
2017	Student	41	30	7	7	7	0	7	76	16	14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	4	9	15	26	35	3	9	14	69	372
2017	Term	13	33	9	14	27	0	4	48	42	22
2017	Casual	11	22	6	22	23	0	15	39	53	18
2017	Student	0	37	15	15	33	0	0	37	48	14

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Privy Council Office by Question 102. What is your current employee status?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies