2017 Public Service Employee Survey Results for Privy Council Office by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 47 4 10 2 0 0 84 12 680
2017 Part-time 59 33 0 2 6 0 0 92 8 29
2014 Full-time 35 45 6 11 2 0 0 81 14 605
2014 Part-time 52 44 4 0 0 0 0 96 0 26
2011 Full-time 47 41 4 6 1 0 0 88 7 669
2011 Part-time 54 35 0 10 0 0 0 90 10 18
2008 Full-time 46 41 3 7 3 0 0 87 10 460
2008 Part-time 52 33 5 10 0 0 0 86 10 21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 69 22 4 3 1 1 0 92 4 677
2017 Part-time 80 10 2 2 2 0 2 93 5 29
2014 Full-time 69 23 4 3 1 0 0 92 4 605
2014 Part-time 76 20 0 4 0 0 0 96 4 26
2011 Full-time 74 18 4 3 1 0 0 92 4 668
2011 Part-time 82 18 0 0 0 0 0 100 0 17
2008 Full-time 70 21 5 2 1 0 0 91 3 460
2008 Part-time 81 14 0 5 0 0 0 95 5 21

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 66 18 6 7 2 0 0 84 10 678
2017 Part-time 88 10 0 2 0 0 0 98 2 29
2014 Full-time 61 24 5 7 4 0 0 85 10 605
2014 Part-time 77 19 0 4 0 0 0 96 4 26
2011 Full-time 63 22 3 8 3 0 0 85 11 669
2011 Part-time 71 23 6 0 0 0 0 94 0 18
2008 Full-time 62 19 5 10 3 0 0 81 13 459
2008 Part-time 62 19 0 19 0 0 0 81 19 21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 38 6 11 7 0 0 76 18 679
2017 Part-time 40 45 4 2 6 0 2 87 8 29
2014 Full-time 54 32 5 6 2 0 0 86 9 603
2014 Part-time 62 30 0 0 4 4 0 96 4 26
2011 Full-time 56 28 5 8 2 0 0 85 10 666
2011 Part-time 60 35 0 0 5 0 0 95 5 18

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 37 14 11 5 0 1 69 16 680
2017 Part-time 65 23 8 4 0 0 0 88 4 29
2014 Full-time 33 42 11 9 4 0 0 76 13 605
2014 Part-time 42 28 8 15 0 0 8 75 16 26
2011 Full-time 31 42 13 8 3 1 2 75 12 667
2011 Part-time 37 46 0 17 0 0 0 83 17 18
2008 Full-time 35 37 12 8 5 0 2 74 13 459
2008 Part-time 43 33 19 0 5 0 0 76 5 21

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 36 7 5 1 0 0 87 7 680
2017 Part-time 40 42 14 2 2 0 0 82 5 29
2014 Full-time 47 34 10 5 3 0 0 81 9 604
2014 Part-time 51 31 4 11 4 0 0 82 14 26
2011 Full-time 52 30 8 5 4 0 0 83 9 669
2011 Part-time 60 18 12 5 5 0 0 78 10 18
2008 Full-time 46 38 8 6 2 0 0 84 8 461
2008 Part-time 38 33 10 5 10 0 5 75 15 21

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 35 5 4 1 0 0 90 5 679
2017 Part-time 50 32 16 2 0 0 0 82 2 29
2014 Full-time 55 30 7 4 3 0 0 86 7 605
2014 Part-time 51 30 8 8 4 0 0 81 11 26
2011 Full-time 53 32 7 4 3 0 0 85 8 669
2011 Part-time 53 35 6 0 5 0 0 89 5 18
2008 Full-time 49 39 5 4 2 0 0 88 7 459
2008 Part-time 29 48 14 5 5 0 0 76 10 21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 33 9 6 2 0 0 84 7 679
2017 Part-time 77 17 0 6 0 0 0 94 6 29
2014 Full-time 51 37 6 5 1 0 0 88 5 604
2014 Part-time 51 38 4 0 4 0 4 92 4 26

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 34 10 13 6 0 1 71 19 680
2017 Part-time 67 25 2 6 0 0 0 92 6 29
2014 Full-time 35 35 14 11 5 1 0 71 16 605
2014 Part-time 66 26 4 0 0 0 4 96 0 26
2011 Full-time 39 33 11 10 5 1 1 73 15 669
2011 Part-time 48 35 6 6 0 0 5 88 6 18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 19 8 10 10 3 16 65 25 680
2017 Part-time 39 18 6 7 8 2 21 74 19 29
2014 Full-time 32 20 9 12 13 2 14 61 29 604
2014 Part-time 19 19 7 4 16 0 35 58 31 26
2011 Full-time 35 19 7 10 14 1 13 63 29 666
2011 Part-time 44 18 0 10 6 0 22 79 21 18
2008 Full-time 31 19 5 10 22 1 13 57 37 459
2008 Part-time 35 25 10 5 0 10 15 80 7 20

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 39 8 4 2 0 0 86 7 680
2017 Part-time 47 45 8 0 0 0 0 92 0 29
2014 Full-time 42 39 8 7 3 0 0 82 11 605
2014 Part-time 51 34 11 0 4 0 0 85 4 26
2011 Full-time 45 38 9 5 3 0 0 83 8 665
2011 Part-time 48 16 24 11 0 0 0 65 11 18
2008 Full-time 41 40 9 6 4 0 0 81 10 461
2008 Part-time 43 43 10 5 0 0 0 86 5 21

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 36 12 8 5 0 0 75 13 680
2017 Part-time 50 22 14 6 2 0 6 77 8 29
2014 Full-time 33 37 14 9 7 0 0 70 16 605
2014 Part-time 53 32 4 11 0 0 0 85 11 26
2011 Full-time 29 40 13 11 6 0 0 70 17 670
2011 Part-time 44 38 18 0 0 0 0 82 0 18

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 43 11 9 4 0 0 75 13 680
2017 Part-time 35 53 5 8 0 0 0 87 8 29

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 36 6 3 2 0 0 89 5 679
2017 Part-time 60 38 2 0 0 0 0 98 0 29
2014 Full-time 54 32 9 3 2 0 0 87 5 604
2014 Part-time 58 31 4 4 4 0 0 89 7 26
2011 Full-time 51 33 10 4 3 0 0 84 6 669
2011 Part-time 49 34 11 6 0 0 0 83 6 18
2008 Full-time 53 35 5 5 2 0 0 88 6 460
2008 Part-time 52 33 14 0 0 0 0 86 0 21

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 35 10 6 5 0 0 79 11 677
2017 Part-time 41 54 3 0 3 0 0 95 3 28

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 60 31 6 2 1 0 0 91 3 677
2017 Part-time 49 46 6 0 0 0 0 94 0 29
2014 Full-time 70 22 6 1 1 0 0 92 2 605
2014 Part-time 66 27 8 0 0 0 0 92 0 26
2011 Full-time 65 26 7 2 1 0 0 91 3 670
2011 Part-time 70 11 18 0 0 0 0 82 0 18

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 36 9 10 3 0 1 77 13 677
2017 Part-time 47 39 2 11 0 0 0 86 11 29
2014 Full-time 35 41 12 8 4 0 0 77 12 605
2014 Part-time 38 55 0 4 4 0 0 93 7 26
2011 Full-time 38 39 11 8 4 0 1 77 12 668
2011 Part-time 43 18 28 11 0 0 0 61 11 18

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 31 13 6 3 0 0 78 9 677
2017 Part-time 55 32 14 0 0 0 0 86 0 29
2014 Full-time 36 42 11 7 5 0 0 78 12 604
2014 Part-time 60 28 4 4 4 0 0 89 8 26

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 35 11 5 3 0 1 81 8 678
2017 Part-time 63 27 10 0 0 0 0 90 0 29
2014 Full-time 41 41 10 5 2 0 0 83 7 605
2014 Part-time 49 36 8 0 4 0 4 88 4 26
2011 Full-time 47 37 9 4 2 0 1 85 6 667
2011 Part-time 60 40 0 0 0 0 0 100 0 18

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 35 7 5 2 0 0 86 7 676
2017 Part-time 68 32 0 0 0 0 0 100 0 29
2014 Full-time 50 35 7 4 4 0 0 85 8 604
2014 Part-time 62 34 0 4 0 0 0 96 4 26
2011 Full-time 51 35 7 4 2 0 0 87 6 668
2011 Part-time 48 41 6 5 0 0 0 89 5 18
2008 Full-time 46 41 7 4 2 0 0 88 6 461
2008 Part-time 48 52 0 0 0 0 0 100 0 21

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 35 19 11 7 1 1 63 18 678
2017 Part-time 45 26 28 0 0 0 2 72 0 29
2014 Full-time 26 37 18 11 7 0 1 64 18 605
2014 Part-time 58 23 13 4 4 0 0 80 7 26
2011 Full-time 31 33 19 10 6 0 1 66 16 668
2011 Part-time 64 30 6 0 0 0 0 94 0 17
2008 Full-time 21 31 21 15 11 0 1 52 26 460
2008 Part-time 52 33 10 5 0 0 0 86 5 21

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 24 32 19 8 2 4 28 38 679
2017 Part-time 0 14 30 33 21 0 2 55 14 29
2014 Full-time 6 24 39 19 9 2 2 29 31 604
2014 Part-time 4 20 30 23 11 0 12 39 27 26
2011 Full-time 10 23 35 19 9 1 3 29 34 667
2011 Part-time 17 27 23 11 11 0 10 25 49 18
2008 Full-time 12 25 35 19 6 0 2 25 39 461
2008 Part-time 10 24 14 29 10 0 14 44 39 21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 6 11 26 26 22 4 6 53 18 678
2017 Part-time 0 2 18 43 24 0 13 76 3 29
2014 Full-time 5 12 26 32 19 2 4 54 18 602
2014 Part-time 4 15 4 31 30 4 12 73 22 26
2011 Full-time 4 11 25 32 22 2 4 57 16 668
2011 Part-time 0 22 24 21 16 6 11 45 27 18
2008 Full-time 5 15 30 29 16 1 3 47 22 459
2008 Part-time 5 14 19 24 24 0 14 56 22 21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 14 28 24 16 1 6 43 26 674
2017 Part-time 0 13 17 29 17 8 16 61 17 29
2014 Full-time 10 16 31 24 14 2 3 40 27 604
2014 Part-time 5 19 13 35 20 4 4 60 27 25
2011 Full-time 8 16 30 24 17 2 3 44 25 666
2011 Part-time 16 16 17 24 16 0 11 45 36 18
2008 Full-time 11 20 31 22 12 1 3 35 33 461
2008 Part-time 0 10 38 29 5 0 19 41 12 21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 20 35 20 10 1 4 31 32 670
2017 Part-time 0 12 17 36 27 0 8 69 13 29
2014 Full-time 7 19 40 22 10 1 2 32 26 602
2014 Part-time 5 8 25 30 27 0 4 60 14 26
2011 Full-time 8 20 36 21 12 1 3 34 28 666
2011 Part-time 6 30 30 11 17 0 6 30 38 17
2008 Full-time 11 22 37 19 8 1 2 28 34 459
2008 Part-time 0 5 48 24 14 5 5 42 5 21

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 19 29 19 14 2 7 35 33 680
2017 Part-time 0 19 25 21 33 2 0 55 20 29
2014 Full-time 14 23 27 18 13 2 4 33 38 602
2014 Part-time 0 15 16 19 27 0 24 60 19 26
2011 Full-time 11 19 28 22 15 2 4 39 31 663
2011 Part-time 6 27 12 33 17 6 0 53 35 18
2008 Full-time 11 17 31 23 13 0 5 38 30 461
2008 Part-time 0 5 19 38 29 0 10 74 5 21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 18 25 22 16 4 6 41 31 679
2017 Part-time 2 14 33 17 10 25 0 36 21 29
2014 Full-time 6 14 28 30 17 2 4 50 21 603
2014 Part-time 5 0 26 12 34 11 11 60 7 26
2011 Full-time 7 16 25 27 18 2 5 49 25 663
2011 Part-time 11 12 18 23 30 0 6 56 25 17
2008 Full-time 14 18 30 21 12 2 4 34 34 459
2008 Part-time 15 5 30 15 15 15 5 38 25 20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 15 29 23 15 3 6 42 26 675
2017 Part-time 0 5 15 40 20 4 16 75 6 29
2014 Full-time 5 17 35 23 14 2 4 40 23 604
2014 Part-time 5 11 15 16 34 8 11 62 20 26
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 75 15 4 3 2 0 1 91 5 678
2017 Part-time 80 16 2 2 0 0 0 96 2 29
2014 Full-time 75 16 3 3 2 0 1 92 5 603
2014 Part-time 73 27 0 0 0 0 0 100 0 26
2011 Full-time 69 18 6 4 1 0 1 89 5 668
2011 Part-time 65 12 6 6 0 0 11 87 7 18
2008 Full-time 64 20 6 6 3 0 1 86 9 459
2008 Part-time 62 24 5 0 0 0 10 95 0 21

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 29 11 7 4 7 7 73 14 677
2017 Part-time 50 15 8 2 0 17 8 86 3 29
2014 Full-time 35 28 15 6 5 6 5 71 13 604
2014 Part-time 36 30 12 11 0 4 8 74 12 26

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 26 6 6 5 1 0 82 11 678
2017 Part-time 63 35 2 0 0 0 0 98 0 29
2014 Full-time 48 29 9 7 7 1 0 78 13 605
2014 Part-time 51 30 7 11 0 0 0 81 11 26

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 33 9 6 4 2 1 81 10 678
2017 Part-time 52 40 2 6 0 0 0 92 6 29
2014 Full-time 45 36 8 7 2 1 1 82 9 605
2014 Part-time 43 45 4 4 0 4 0 92 4 26
2011 Full-time 47 32 8 6 5 1 0 81 11 670
2011 Part-time 43 27 6 7 0 17 0 85 8 18
2008 Full-time 43 34 9 7 5 1 1 78 12 460
2008 Part-time 43 29 5 5 5 10 5 83 11 21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 26 12 7 5 13 2 72 14 679
2017 Part-time 34 36 2 0 2 26 0 94 3 29
2014 Full-time 37 30 13 7 5 7 1 72 13 605
2014 Part-time 43 14 12 0 8 23 0 75 10 26
2011 Full-time 41 26 9 9 7 7 0 73 17 669
2011 Part-time 48 22 0 7 0 17 6 91 9 18
2008 Full-time 37 27 13 9 7 5 1 68 18 458
2008 Part-time 38 24 5 0 5 19 10 87 7 21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 26 13 11 6 23 6 57 25 680
2017 Part-time 15 20 0 13 6 46 0 66 34 29
2014 Full-time 18 25 17 12 7 16 5 54 24 604
2014 Part-time 28 30 4 14 4 11 8 72 23 26

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 59 30 4 5 1 0 0 90 6 678
2017 Part-time 70 19 8 3 0 0 0 89 3 28
2014 Full-time 53 34 5 5 2 0 0 87 7 604
2014 Part-time 62 31 4 4 0 0 0 93 4 26
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 31 8 7 4 1 1 80 12 679
2017 Part-time 61 25 8 6 0 0 0 86 6 29
2014 Full-time 42 37 9 8 3 1 0 79 12 605
2014 Part-time 62 27 8 4 0 0 0 89 4 26
2011 Full-time 40 34 11 10 5 0 0 75 14 668
2011 Part-time 55 16 18 6 5 0 0 71 11 18
2008 Full-time 32 37 11 11 8 0 1 70 19 461
2008 Part-time 48 38 0 10 5 0 0 86 14 21

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 25 9 5 4 1 1 82 9 680
2017 Part-time 84 8 8 0 0 0 0 92 0 29
2014 Full-time 52 26 10 4 3 3 1 81 8 605
2014 Part-time 65 27 4 0 4 0 0 93 4 26
2011 Full-time 49 27 10 6 5 2 1 78 11 668
2011 Part-time 60 17 13 10 0 0 0 77 10 18
2008 Full-time 45 28 9 8 6 3 1 76 15 461
2008 Part-time 62 33 0 0 0 5 0 100 0 21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 28 8 9 4 0 0 80 12 678
2017 Part-time 70 16 6 8 0 0 0 86 8 29
2014 Full-time 45 33 8 9 4 0 1 79 13 605
2014 Part-time 62 27 0 8 4 0 0 89 11 26
2011 Full-time 45 28 11 9 5 1 0 74 15 668
2011 Part-time 43 34 13 10 0 0 0 77 10 18
2008 Full-time 43 29 9 10 8 1 0 73 18 460
2008 Part-time 57 33 5 0 5 0 0 90 5 21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 84 11 2 1 1 0 0 95 2 677
2017 Part-time 94 6 0 0 0 0 0 100 0 29
2014 Full-time 82 12 2 2 2 0 0 95 4 603
2014 Part-time 85 15 0 0 0 0 0 100 0 26
2011 Full-time 79 14 3 2 1 0 1 94 3 669
2011 Part-time 88 12 0 0 0 0 0 100 0 18
2008 Full-time 81 11 3 2 2 0 0 93 4 459
2008 Part-time 100 0 0 0 0 0 0 100 0 21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 22 10 5 5 5 11 76 12 678
2017 Part-time 85 9 6 0 0 0 0 94 0 29
2014 Full-time 39 19 12 7 7 5 12 70 16 605
2014 Part-time 63 22 8 0 0 0 7 91 0 26
2011 Full-time 33 24 12 8 11 4 9 66 21 667
2011 Part-time 65 18 0 12 5 0 0 83 17 18

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 61 23 6 6 3 1 1 85 9 678
2017 Part-time 90 10 0 0 0 0 0 100 0 29

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 61 24 6 4 3 1 0 86 7 679
2017 Part-time 84 14 2 0 0 0 0 98 0 29

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 24 8 6 4 0 0 82 10 677
2017 Part-time 85 12 2 0 0 0 0 98 0 29
2014 Full-time 52 28 8 7 4 1 0 81 10 603
2014 Part-time 69 19 4 4 4 0 0 89 8 26
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 33 10 3 2 4 8 82 6 180
2014 Full-time 42 34 6 7 2 3 7 84 10 155

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 35 8 5 3 7 0 84 8 679
2017 Part-time 59 13 6 2 0 20 0 90 3 28
2014 Full-time 40 35 10 5 3 6 0 80 9 604
2014 Part-time 63 26 7 4 0 0 0 89 4 26
2011 Full-time 37 29 14 6 6 7 0 71 13 667
2011 Part-time 28 34 11 5 12 5 5 69 19 18

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 34 11 6 3 2 0 80 9 678
2017 Part-time 59 23 0 2 6 10 0 91 9 29
2014 Full-time 42 34 12 5 4 2 0 78 9 604
2014 Part-time 70 19 4 7 0 0 0 89 7 26
2011 Full-time 35 33 15 6 7 3 0 71 13 667
2011 Part-time 39 33 11 5 12 0 0 72 17 18
2008 Full-time 36 34 13 8 7 2 0 71 15 459
2008 Part-time 48 43 0 10 0 0 0 90 10 21

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 38 13 8 3 4 1 75 12 677
2017 Part-time 41 40 6 5 6 2 0 84 11 29
2014 Full-time 33 37 14 9 3 4 0 73 12 604
2014 Part-time 51 34 4 11 0 0 0 85 11 26
2011 Full-time 25 41 16 8 4 5 0 70 13 669
2011 Part-time 28 33 16 7 10 6 0 65 18 18
2008 Full-time 25 38 16 10 6 4 0 66 17 460
2008 Part-time 48 24 14 5 0 10 0 79 5 21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 33 11 11 7 5 0 69 19 680
2017 Part-time 49 12 10 8 8 12 0 70 18 29
2014 Full-time 29 30 18 10 8 4 1 62 19 605
2014 Part-time 58 31 0 7 4 0 0 89 11 26
2011 Full-time 24 36 13 11 9 7 0 64 21 668
2011 Part-time 45 16 12 12 10 6 0 64 24 18
2008 Full-time 22 30 17 14 10 8 0 56 26 460
2008 Part-time 48 38 5 5 0 0 5 90 5 21

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 38 13 13 6 3 0 67 20 678
2017 Part-time 49 32 0 2 8 8 0 89 11 29
2014 Full-time 24 40 15 13 5 2 0 66 19 603
2014 Part-time 46 34 8 11 0 0 0 81 11 26
2011 Full-time 23 39 14 15 7 2 0 63 23 667
2011 Part-time 27 16 23 29 5 0 0 43 34 18
2008 Full-time 21 43 13 12 10 1 0 65 22 459
2008 Part-time 38 29 14 10 0 5 5 74 11 21
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 42 12 6 2 2 0 80 8 679
2017 Part-time 48 37 2 8 0 4 0 89 8 29
2014 Full-time 37 41 13 5 2 2 0 80 7 604
2014 Part-time 54 35 4 8 0 0 0 89 8 26
2011 Full-time 38 40 13 6 3 1 0 78 9 668
2011 Part-time 27 44 6 17 6 0 0 71 23 18

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 33 8 1 1 3 0 89 2 679
2017 Part-time 56 34 2 0 0 2 6 97 0 29
2014 Full-time 51 33 7 3 1 4 1 88 4 605
2014 Part-time 50 23 15 0 0 8 4 82 0 26
2011 Full-time 49 32 11 2 1 4 1 85 3 669
2011 Part-time 45 27 17 5 0 6 0 76 6 18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 32 11 7 3 5 1 78 11 679
2017 Part-time 32 44 11 2 2 6 2 83 5 29
2014 Full-time 43 35 7 8 4 2 2 81 12 605
2014 Part-time 58 23 15 4 0 0 0 81 4 26
2011 Full-time 40 31 10 8 6 5 1 75 14 668
2011 Part-time 33 33 0 18 5 10 0 74 26 18
2008 Full-time 30 35 13 10 7 5 1 68 18 461
2008 Part-time 38 14 29 10 0 10 0 58 11 21

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 31 19 11 4 7 1 63 16 677
2017 Part-time 24 30 18 4 6 10 8 65 12 29
2014 Full-time 28 32 20 8 5 6 2 65 14 604
2014 Part-time 23 35 15 11 8 8 0 64 20 26
2011 Full-time 28 30 19 10 5 6 1 63 16 668
2011 Part-time 10 34 24 0 10 16 5 57 13 18

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 19 19 11 10 16 5 50 27 679
2017 Part-time 23 16 9 7 2 19 24 68 16 29
2014 Full-time 15 19 19 14 12 14 7 43 33 605
2014 Part-time 24 27 19 15 0 4 12 60 17 26
2011 Full-time 17 20 19 12 13 14 6 45 32 669
2011 Part-time 22 22 5 6 17 17 11 61 32 18

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 67 18 6 4 2 1 2 87 7 677
2017 Part-time 72 6 4 5 0 8 6 89 5 29
2014 Full-time 61 25 6 4 3 0 2 87 7 605
2014 Part-time 65 28 0 4 0 0 4 96 4 26

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 67 18 5 1 0 5 3 92 2 677
2017 Part-time 68 10 5 0 0 10 8 94 0 29
2014 Full-time 67 20 6 1 1 3 3 92 2 605
2014 Part-time 76 11 4 5 0 0 4 91 5 26
2011 Full-time 68 21 5 1 0 3 3 94 1 667
2011 Part-time 76 13 0 0 0 5 6 100 0 18
2008 Full-time 71 18 6 2 0 2 2 92 2 460
2008 Part-time 71 14 5 0 0 5 5 95 0 21

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 34 12 11 7 6 0 69 19 680
2017 Part-time 45 12 10 2 2 20 8 79 7 29
2014 Full-time 31 36 11 10 8 4 1 70 19 602
2014 Part-time 38 24 7 7 4 7 12 77 14 26
2011 Full-time 27 36 15 11 8 2 0 65 20 668
2011 Part-time 38 33 13 0 0 11 5 85 0 18
2008 Full-time 30 37 14 12 6 0 0 67 19 460
2008 Part-time 33 29 14 0 0 14 10 81 0 21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 25 14 16 12 4 4 54 31 678
2017 Part-time 40 16 13 7 5 4 15 69 14 29
2014 Full-time 18 22 15 18 20 4 4 43 42 605
2014 Part-time 27 8 15 15 11 4 20 45 35 26
2011 Full-time 14 27 16 17 22 3 2 43 40 668
2011 Part-time 27 34 5 0 18 11 5 73 21 18
2008 Full-time 15 29 17 18 17 2 2 46 36 458
2008 Part-time 19 33 19 5 5 0 19 65 12 21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 38 14 6 3 4 1 75 10 679
2017 Part-time 54 29 5 6 0 7 0 89 6 29

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 34 12 3 3 6 0 81 6 678
2017 Part-time 49 18 13 5 6 10 0 74 12 29
2014 Full-time 43 32 13 4 2 5 1 80 6 605
2014 Part-time 50 38 4 0 0 8 0 96 0 26

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 39 9 3 1 3 0 86 5 680
2017 Part-time 57 34 5 0 0 4 0 95 0 29
2014 Full-time 47 35 10 3 2 2 0 84 5 605
2014 Part-time 57 23 11 0 0 8 0 88 0 26
2011 Full-time 42 32 14 6 3 3 0 76 9 667
2011 Part-time 49 27 13 6 0 5 0 81 6 18

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 33 4 4 1 1 0 91 5 677
2017 Part-time 85 10 0 2 0 2 0 98 2 29
2014 Full-time 59 28 7 3 2 1 0 88 5 605
2014 Part-time 65 23 7 4 0 0 0 89 4 26
2011 Full-time 52 34 9 2 2 0 0 86 5 666
2011 Part-time 71 17 7 0 5 0 0 88 5 18
2008 Full-time 42 40 10 5 4 0 0 81 9 460
2008 Part-time 76 19 5 0 0 0 0 95 0 21

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 28 14 6 2 1 0 77 9 678
2017 Part-time 73 23 2 0 0 2 0 98 0 29
2014 Full-time 44 35 12 5 3 1 0 80 8 605
2014 Part-time 77 12 11 0 0 0 0 89 0 26
2011 Full-time 43 32 15 6 4 1 0 75 10 668
2011 Part-time 60 16 12 7 5 0 0 76 12 18

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 32 11 5 2 0 0 82 7 676
2017 Part-time 75 15 11 0 0 0 0 89 0 28
2014 Full-time 49 32 12 5 3 0 0 80 8 605
2014 Part-time 72 25 0 4 0 0 0 96 4 25
2011 Full-time 46 32 12 6 4 0 0 78 9 665
2011 Part-time 66 10 12 7 5 0 0 76 12 18
2008 Full-time 40 38 14 5 3 0 0 78 8 460
2008 Part-time 86 14 0 0 0 0 0 100 0 21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 22 15 11 5 4 1 68 16 678
2017 Part-time 40 18 19 2 6 2 13 68 9 29
2014 Full-time 41 22 18 10 5 3 1 65 16 604
2014 Part-time 73 4 11 0 8 4 0 81 8 26
2011 Full-time 40 23 16 10 7 3 1 66 18 665
2011 Part-time 61 5 12 6 5 6 5 74 12 18
2008 Full-time 29 29 16 12 7 5 2 62 21 459
2008 Part-time 52 19 10 5 0 14 0 83 6 21
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 44 26 29 680
2017 Part-time 37 23 41 29
2014 Full-time 43 26 31 605
2014 Part-time 46 27 27 26
2011 Full-time 39 29 32 669
2011 Part-time 38 22 40 18

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 8 19 52 4 10 6 304
2017 Part-time 6 6 15 0 72 0 10
2014 Full-time 10 18 59 6 9999 8 261
2014 Part-time 32 8 17 8 9999 35 12
2011 Full-time 7 15 64 4 9999 10 263
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 14 86 679
2014 Full-time 14 86 601

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 33 94
2014 Full-time 42 81

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 67 94
2014 Full-time 60 81

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 94
2014 Full-time 7 81

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 95
2014 Full-time 42 82

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 42 95
2014 Full-time 43 82

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 34 95
2014 Full-time 46 82

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 42 95
2014 Full-time 39 82

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 24 95
2014 Full-time 31 82

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 39 95
2014 Full-time 57 82

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 95
2014 Full-time 34 82

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 95
2014 Full-time 7 82

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 95
2014 Full-time 8 82

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 37 95
2014 Full-time 41 82

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Full-time 28 95
2014 Full-time 27 82

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 95
2014 Full-time 9 82

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 52 95
2014 Full-time 57 81

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 26 95
2014 Full-time 29 81

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 95
2014 Full-time 11 81

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 95
2014 Full-time 17 81

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 95
2014 Full-time 10 81

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 95
2014 Full-time 9 81

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 95
2014 Full-time 11 81

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 95
2014 Full-time 23 81

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 93
2014 Full-time 15 77

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 93
2014 Full-time 9 77

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 93
2014 Full-time 9 77

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 93
2014 Full-time 0 77

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 93
2014 Full-time 11 77

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 93
2014 Full-time 8 77

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 93
2014 Full-time 15 77

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 93
2014 Full-time 10 77

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 93
2014 Full-time 10 77

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 93
2014 Full-time 24 77

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 93
2014 Full-time 11 77

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 40 93
2014 Full-time 43 77

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 49 93
2014 Full-time 48 77

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 93
2014 Full-time 7 77

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 80 20 94

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 16 13 3 3 34 13 63 11 679
2017 Part-time 31 13 8 2 0 39 6 81 4 29
2014 Full-time 17 16 15 4 3 34 11 60 13 605
2014 Part-time 30 19 11 4 0 16 21 77 6 26

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 30 14 4 3 15 2 75 8 677
2017 Part-time 39 14 13 2 6 20 6 72 11 29
2014 Full-time 27 31 14 4 3 17 3 73 9 605
2014 Part-time 41 25 11 7 0 8 8 78 9 26
2011 Full-time 30 33 17 5 3 12 1 71 9 664
2011 Part-time 56 16 18 5 0 5 0 76 5 18
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 42 10 6 4 4 13 77 12 679
2017 Part-time 18 20 10 5 7 11 28 64 20 29
2014 Full-time 20 44 12 5 3 1 15 77 9 605
2014 Part-time 31 19 11 7 0 4 28 73 11 26
2011 Full-time 21 44 10 7 3 2 13 77 12 667
2011 Part-time 37 28 0 7 11 6 12 78 22 18
2008 Full-time 20 38 10 12 3 1 15 70 18 461
2008 Part-time 0 19 14 14 14 19 19 31 46 21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 7 14 14 5 5 37 18 47 21 676
2017 Part-time 8 7 11 0 0 28 46 56 0 29
2014 Full-time 6 16 20 7 5 28 18 40 23 605
2014 Part-time 12 15 18 0 0 23 32 61 0 26
2011 Full-time 7 15 21 6 5 32 14 40 21 669
2011 Part-time 28 12 13 12 6 17 12 56 25 17

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 24 10 4 2 14 13 78 8 679
2017 Part-time 39 7 2 0 0 20 32 95 0 29
2014 Full-time 31 25 11 3 2 12 15 78 8 605
2014 Part-time 38 19 7 0 0 4 32 89 0 26
2011 Full-time 31 23 12 4 2 14 13 75 8 668
2011 Part-time 46 5 13 5 0 18 12 74 8 17
2008 Full-time 24 27 13 7 3 12 15 69 13 461
2008 Part-time 19 5 19 0 0 38 19 56 0 21

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 25 11 4 3 16 12 75 9 677
2017 Part-time 18 20 2 0 6 24 29 83 12 29
2014 Full-time 28 23 14 4 3 14 15 72 9 604
2014 Part-time 35 19 7 4 0 4 32 84 5 26
2011 Full-time 28 22 14 6 2 15 13 70 11 664
2011 Part-time 37 13 11 5 5 17 12 70 15 18
2008 Full-time 26 24 14 10 6 8 13 63 19 460
2008 Part-time 33 19 5 0 0 24 19 92 0 21
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 6 94 675
2014 Full-time 5 95 603

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 38
2014 Full-time 62 28

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 80 38
2014 Full-time 73 28

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 38
2014 Full-time 0 28

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 38

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Full-time 24 38
2014 Full-time 35 29

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 38
2014 Full-time 17 29

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Full-time 34 38
2014 Full-time 21 29

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Full-time 40 38
2014 Full-time 33 29

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 38

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 38
2014 Full-time 31 29

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 38
2014 Full-time 0 29

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 38
2014 Full-time 26 29

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 27 38
2014 Full-time 37 29

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 38

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 38

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 38

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 46 38
2014 Full-time 50 29

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 38

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 38
2014 Full-time 0 28

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 17 38

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 38
2014 Full-time 20 28

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 26 38

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 38

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 32 38
2014 Full-time 29 28

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 38
2014 Full-time 45 28

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 51 38
2014 Full-time 76 28

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 75 25 38

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 15 12 2 1 41 12 69 6 677
2017 Part-time 18 12 2 0 0 48 19 93 0 29
2014 Full-time 16 12 17 1 2 40 12 57 7 605
2014 Part-time 30 15 14 0 0 15 25 76 0 26

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 29 13 2 1 18 2 79 4 673
2017 Part-time 39 19 5 6 0 20 11 85 8 29
2014 Full-time 32 25 16 1 2 20 4 75 4 605
2014 Part-time 44 12 18 0 0 4 21 75 0 26
2011 Full-time 38 29 15 2 2 14 0 78 4 669
2011 Part-time 44 22 28 0 0 6 0 70 0 18
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 28 20 10 10 1 3 58 21 678
2017 Part-time 10 35 19 12 19 0 4 48 32 29

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 25 30 17 11 0 1 41 28 680
2017 Part-time 28 25 34 13 0 0 0 54 13 29

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 25 28 14 10 0 2 47 24 676
2017 Part-time 39 50 4 7 0 0 0 89 7 29

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 23 23 18 11 0 2 47 30 678
2017 Part-time 30 28 27 10 2 2 0 60 13 29

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 25 21 10 8 1 5 59 19 679
2017 Part-time 47 34 4 2 2 0 10 90 5 29

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 26 26 14 8 0 1 51 23 679
2017 Part-time 30 38 21 10 0 0 0 68 10 29

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 33 18 7 4 0 2 69 12 678
2017 Part-time 54 39 4 0 0 0 2 95 0 29

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 34 22 12 6 0 1 59 19 678
2017 Part-time 62 25 10 2 0 0 0 87 2 29

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 32 19 8 5 1 2 68 13 679
2017 Part-time 41 44 13 2 0 0 0 85 2 29

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 33 17 6 3 1 2 74 9 677
2017 Part-time 36 42 16 5 0 2 0 79 5 29

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 22 13 5 3 0 3 79 8 675
2017 Part-time 67 15 2 0 6 0 10 91 6 29

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 77 9 3 3 1 1 5 91 5 678
2017 Part-time 84 0 6 0 0 2 8 94 0 29

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 63 22 8 3 1 0 3 89 3 678
2017 Part-time 82 10 8 0 0 0 0 92 0 29

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 67 15 7 5 3 0 3 84 8 679
2017 Part-time 84 11 2 2 0 0 0 95 2 29

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 11 4 1 1 0 26 92 3 680
2017 Part-time 73 0 2 0 0 0 25 97 0 29

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 71 15 6 2 0 0 6 91 2 676
2017 Part-time 77 9 8 0 0 0 6 92 0 29

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 73 10 6 3 2 1 5 88 5 680
2017 Part-time 49 12 22 3 0 6 9 72 3 29

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 25 10 4 1 1 3 85 5 678
2017 Part-time 62 20 10 3 0 0 4 86 3 29

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 29 37 15 6 0 1 41 21 678
2017 Part-time 19 51 24 7 0 0 0 69 7 29

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 5 23 40 22 8 0 1 31 29 678
2017 Part-time 2 10 28 30 29 0 0 59 13 29

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 44 12 5 4 3 0 79 9 678
2017 Part-time 22 42 24 8 0 4 0 67 8 29

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 38 15 14 5 1 0 64 20 678
2017 Part-time 33 36 24 2 2 2 0 71 5 29
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 13 87 676
2014 Full-time 11 89 600

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 86 14 90
2014 Full-time 79 21 64

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 59 31 5 4 1 0 0 90 5 76
2014 Full-time 72 23 0 6 0 0 0 94 6 50
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 23 21 9 8 4 1 35 65 679
2017 Part-time 29 28 10 9 22 0 2 30 70 29

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 410
2017 Part-time 65 21

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 35 410
2017 Part-time 50 21

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 17 410
2017 Part-time 37 21

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 49 410
2017 Part-time 13 21

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 410
2017 Part-time 0 21

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 40 410
2017 Part-time 29 21

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 6 54 20 8 3 8 403
2017 Part-time 4 29 24 15 3 25 20

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 25 16 17 12 2 10 50 33 412
2017 Part-time 34 29 0 10 15 0 12 71 29 21

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 4 12 14 25 34 2 9 18 66 411
2017 Part-time 3 26 11 14 42 0 3 30 58 21
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