2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	44	7	12	5	76	17	431
2017	Non-supervisor	37	44	4	12	4	80	15	1072
2014	Supervisor	37	43	4	11	4	81	16	377
2014	Non-supervisor	34	48	5	10	3	81	13	1052
2011	Supervisor	31	48	4	12	4	80	16	525
2011	Non-supervisor	36	45	4	11	4	82	14	1202
2008	Supervisor	41	47	2	6	4	88	10	274
2008	Non-supervisor	42	45	3	7	3	87	10	702

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	71	21	3	2	2	1	0	94	4	430
2017	Non-supervisor	71	20	4	3	1	1	0	92	4	1070
2014	Supervisor	78	16	3	3	1	0	0	94	3	377
2014	Non-supervisor	69	22	5	3	1	1	0	91	4	1051
2011	Supervisor	70	23	4	2	1	0	0	93	3	525
2011	Non-supervisor	70	22	4	2	1	0	0	93	3	1201
2008	Supervisor	72	21	1	3	1	0	1	94	5	273
2008	Non-supervisor	73	19	2	3	2	1	0	93	5	700

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	67	17	4	7	4	85	11	429
2017	Non-supervisor	62	19	6	8	3	82	12	1070
2014	Supervisor	64	22	5	7	2	85	10	377
2014	Non-supervisor	60	23	7	7	4	83	10	1051
2011	Supervisor	63	21	5	9	2	84	11	525
2011	Non-supervisor	61	22	6	8	3	83	11	1201
2008	Supervisor	66	19	4	8	4	85	12	274
2008	Non-supervisor	62	20	3	10	4	83	14	701

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	30	6	14	7	73	21	431
2017	Non-supervisor	44	33	6	10	6	77	16	1068
2014	Supervisor	50	30	6	10	4	80	14	377
2014	Non-supervisor	40	38	7	11	4	78	15	1050
2011	Supervisor	44	35	9	8	3	80	11	525
2011	Non-supervisor	44	37	6	8	5	81	13	1200

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	36	13	11	5	0	1	71	16	431
2017	Non-supervisor	26	42	12	14	5	0	1	68	19	1070
2014	Supervisor	40	38	10	9	3	0	1	78	12	376
2014	Non-supervisor	30	36	14	14	5	0	1	67	19	1049
2011	Supervisor	34	40	12	9	4	0	1	75	12	525
2011	Non-supervisor	31	39	12	10	6	1	2	72	16	1203
2008	Supervisor	29	42	15	7	4	0	2	73	11	274
2008	Non-supervisor	29	38	14	10	6	1	1	69	17	704

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	37	5	4	2	89	6	428
2017	Non-supervisor	36	40	12	8	3	77	11	1070
2014	Supervisor	55	36	6	2	1	92	3	377
2014	Non-supervisor	36	40	11	8	4	77	12	1052
2011	Supervisor	50	35	7	5	3	85	8	525
2011	Non-supervisor	39	35	11	9	5	75	14	1201
2008	Supervisor	48	35	7	7	3	83	11	274
2008	Non-supervisor	31	40	11	13	5	71	18	703

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	61	31	4	2	1	92	3	428
2017	Non-supervisor	44	40	7	6	2	84	8	1068
2014	Supervisor	64	29	4	3	1	93	3	377
2014	Non-supervisor	43	39	8	6	3	83	9	1051
2011	Supervisor	57	35	5	3	0	92	4	525
2011	Non-supervisor	45	37	7	7	4	82	11	1202
2008	Supervisor	55	36	5	2	2	91	4	274
2008	Non-supervisor	39	41	9	8	3	80	11	704

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	33	6	6	1	0	88	6	428
2017	Non-supervisor	50	34	9	5	1	0	85	6	1067
2014	Supervisor	56	31	4	6	1	1	88	7	377
2014	Non-supervisor	45	38	10	5	2	0	83	8	1052

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	35	10	9	8	0	0	73	17	428
2017	Non-supervisor	50	29	9	8	4	1	0	80	12	1069
2014	Supervisor	39	33	11	12	5	1	0	73	17	375
2014	Non-supervisor	42	33	10	10	4	0	1	76	14	1051
2011	Supervisor	39	39	8	10	4	0	1	78	14	525
2011	Non-supervisor	45	36	8	6	3	0	1	82	10	1200

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	18	10	12	11	1	31	52	34	428
2017	Non-supervisor	28	21	13	13	12	3	9	57	28	1069
2014	Supervisor	20	13	6	10	15	1	34	52	38	375
2014	Non-supervisor	27	21	14	14	13	4	8	55	30	1051
2011	Supervisor	22	18	7	10	14	1	28	56	34	524
2011	Non-supervisor	32	24	9	11	11	3	9	64	25	1202
2008	Supervisor	18	12	9	16	18	1	25	41	46	273
2008	Non-supervisor	26	20	14	14	15	3	9	52	33	703

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	44	5	6	4	86	10	429
2017	Non-supervisor	32	46	11	8	4	78	11	1068
2014	Supervisor	43	45	6	3	2	89	5	376
2014	Non-supervisor	28	47	11	9	5	75	14	1052
2011	Supervisor	40	41	10	6	3	81	9	525
2011	Non-supervisor	33	41	10	9	6	75	15	1199
2008	Supervisor	47	37	6	6	3	85	9	272
2008	Non-supervisor	32	43	11	10	4	75	14	699

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	41	9	11	6	73	17	430
2017	Non-supervisor	33	36	12	11	7	70	18	1069
2014	Supervisor	37	31	13	13	5	69	18	376
2014	Non-supervisor	29	35	15	13	8	65	21	1051
2011	Supervisor	27	43	11	13	5	70	18	524
2011	Non-supervisor	32	38	13	9	8	70	17	1201

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	38	12	9	5	0	0	73	15	428
2017	Non-supervisor	27	39	14	13	6	0	0	67	19	1067

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	54	33	6	4	3	0	87	7	428
2017	Non-supervisor	41	40	10	6	3	0	82	9	1068
2014	Supervisor	64	29	4	2	0	0	93	3	376
2014	Non-supervisor	40	42	10	5	3	0	82	8	1052
2011	Supervisor	51	38	7	3	1	0	88	4	524
2011	Non-supervisor	40	42	8	7	3	0	82	10	1201
2008	Supervisor	62	29	5	2	3	0	90	5	274
2008	Non-supervisor	40	41	9	6	3	1	82	9	701

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	39	9	8	6	0	0	76	15	430
2017	Non-supervisor	34	37	11	10	7	0	0	71	17	1069

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	31	4	4	1	92	4	430
2017	Non-supervisor	48	38	9	4	1	86	5	1069
2014	Supervisor	74	21	3	2	0	96	2	375
2014	Non-supervisor	56	30	9	3	2	86	5	1052
2011	Supervisor	61	31	6	1	1	92	2	525
2011	Non-supervisor	54	32	9	4	2	86	5	1203

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	37	7	6	4	83	10	430
2017	Non-supervisor	31	39	12	12	5	70	18	1069
2014	Supervisor	45	40	7	6	2	85	8	376
2014	Non-supervisor	26	41	12	14	7	67	20	1051
2011	Supervisor	40	42	8	5	4	83	9	525
2011	Non-supervisor	31	41	12	10	5	72	16	1201

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	33	8	9	5	78	14	429
2017	Non-supervisor	36	37	12	9	6	73	15	1068
2014	Supervisor	45	37	10	6	3	82	9	376
2014	Non-supervisor	33	35	15	10	7	68	17	1051

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	33	12	9	5	0	0	74	14	430
2017	Non-supervisor	35	39	12	9	3	0	1	75	13	1068
2014	Supervisor	44	36	9	8	4	0	0	80	12	375
2014	Non-supervisor	33	37	14	9	4	0	1	71	14	1051
2011	Supervisor	41	39	10	7	1	0	0	81	9	525
2011	Non-supervisor	38	41	10	6	4	1	0	80	9	1200

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	40	6	5	3	86	8	427
2017	Non-supervisor	39	40	11	7	3	79	10	1066
2014	Supervisor	51	36	7	4	1	88	5	376
2014	Non-supervisor	37	40	12	7	4	77	11	1050
2011	Supervisor	44	42	7	4	3	86	7	524
2011	Non-supervisor	39	41	9	8	4	80	11	1201
2008	Supervisor	49	37	6	5	2	86	7	274
2008	Non-supervisor	39	41	10	8	3	80	10	701

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	29	23	19	15	1	43	34	431
2017	Non-supervisor	32	40	18	7	2	0	72	9	1072
2014	Supervisor	16	30	25	17	11	0	47	28	377
2014	Non-supervisor	34	41	16	6	2	0	76	8	1052
2011	Supervisor	16	32	21	16	13	1	48	30	525
2011	Non-supervisor	36	37	18	6	3	0	74	9	1202
2008	Supervisor	12	25	27	20	17	0	36	37	274
2008	Non-supervisor	25	38	24	9	4	0	63	13	703

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	29	36	15	4	0	1	19	45	429
2017	Non-supervisor	13	26	35	17	8	1	2	25	39	1067
2014	Supervisor	9	25	44	16	7	0	0	22	34	377
2014	Non-supervisor	10	25	40	16	6	0	2	23	36	1049
2011	Supervisor	13	31	38	11	4	1	2	16	45	524
2011	Non-supervisor	11	25	38	16	7	1	2	23	37	1201
2008	Supervisor	11	34	39	13	3	0	0	16	45	274
2008	Non-supervisor	9	26	42	17	5	1	1	22	36	700

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	17	31	30	11	1	3	43	25	427
2017	Non-supervisor	8	16	25	26	18	2	5	47	26	1062
2014	Supervisor	4	16	29	34	16	0	1	50	20	377
2014	Non-supervisor	7	15	26	30	14	4	5	48	24	1049
2011	Supervisor	10	20	29	27	10	1	2	38	32	524
2011	Non-supervisor	7	16	29	26	15	3	4	44	25	1197
2008	Supervisor	8	23	35	24	10	0	1	34	30	274
2008	Non-supervisor	7	16	31	29	12	2	3	44	24	698

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	25	30	19	6	0	2	26	44	428
2017	Non-supervisor	16	23	29	19	8	2	3	29	40	1063
2014	Supervisor	18	24	31	19	7	0	1	26	42	374
2014	Non-supervisor	20	24	29	16	7	1	3	24	46	1052
2011	Supervisor	22	24	31	14	7	1	2	22	47	524
2011	Non-supervisor	20	23	29	15	9	2	3	24	45	1200
2008	Supervisor	17	25	34	16	7	0	0	23	43	274
2008	Non-supervisor	16	24	33	18	6	2	2	25	41	697

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	27	39	13	4	0	1	17	43	426
2017	Non-supervisor	11	21	34	21	10	1	1	32	33	1064
2014	Supervisor	11	26	40	17	6	0	0	23	37	371
2014	Non-supervisor	9	20	38	22	7	1	2	30	31	1049
2011	Supervisor	16	27	35	16	4	0	1	20	44	523
2011	Non-supervisor	9	21	35	23	10	1	2	33	31	1198
2008	Supervisor	12	32	40	12	4	0	0	16	44	274
2008	Non-supervisor	9	21	38	24	7	1	2	31	30	698

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	36	24	8	3	1	1	12	64	430
2017	Non-supervisor	17	24	27	17	10	1	4	29	43	1064
2014	Supervisor	16	30	32	13	7	1	1	20	47	377
2014	Non-supervisor	14	26	27	18	9	2	4	29	42	1049
2011	Supervisor	21	31	28	13	3	1	2	17	54	525
2011	Non-supervisor	12	22	29	19	11	2	4	32	36	1201
2008	Supervisor	23	31	27	12	5	0	2	17	55	274
2008	Non-supervisor	11	20	32	22	9	2	4	33	33	697

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	21	34	22	7	1	2	31	34	426
2017	Non-supervisor	12	19	30	19	13	4	4	34	34	1064
2014	Supervisor	6	18	35	26	13	1	2	40	24	376
2014	Non-supervisor	9	15	30	26	12	3	5	42	26	1049
2011	Supervisor	10	23	34	22	8	1	3	31	34	525
2011	Non-supervisor	10	17	28	23	13	4	5	40	29	1201
2008	Supervisor	19	29	33	13	5	0	2	18	49	274
2008	Non-supervisor	13	27	26	20	8	3	3	30	43	698

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	22	39	15	6	0	1	21	40	428
2017	Non-supervisor	14	20	32	18	9	3	3	30	36	1065
2014	Supervisor	14	23	38	17	6	0	1	24	37	377
2014	Non-supervisor	15	21	35	17	7	2	3	25	38	1051

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	73	16	5	5	1	0	89	6	431
2017	Non-supervisor	70	19	5	4	2	0	90	6	1069
2014	Supervisor	80	13	2	3	2	0	93	5	377
2014	Non-supervisor	71	18	5	4	1	0	90	5	1051
2011	Supervisor	70	19	5	5	1	0	90	6	525
2011	Non-supervisor	69	21	4	4	1	0	90	6	1201
2008	Supervisor	66	23	3	4	3	1	91	7	273
2008	Non-supervisor	67	18	5	4	4	1	87	8	704

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	34	11	9	6	3	4	73	16	431
2017	Non-supervisor	31	26	15	9	7	6	6	64	19	1069
2014	Supervisor	43	36	9	6	4	1	1	81	10	377
2014	Non-supervisor	30	27	16	9	9	5	5	63	20	1051

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	28	7	8	4	0	81	12	431
2017	Non-supervisor	46	28	9	10	7	1	74	17	1069
2014	Supervisor	61	24	6	5	3	1	86	8	377
2014	Non-supervisor	43	28	11	10	8	1	71	18	1052

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	33	11	9	3	1	0	77	12	431
2017	Non-supervisor	41	31	10	10	5	2	0	74	15	1066
2014	Supervisor	44	40	6	6	2	0	1	85	9	376
2014	Non-supervisor	35	36	11	11	5	2	1	73	16	1052
2011	Supervisor	41	42	7	8	2	1	0	83	10	525
2011	Non-supervisor	37	35	10	10	6	2	1	74	15	1198
2008	Supervisor	43	39	7	7	5	0	0	81	12	271
2008	Non-supervisor	36	38	9	10	4	2	0	76	15	702

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	31	11	7	4	2	1	77	12	430
2017	Non-supervisor	29	26	12	8	8	15	2	66	20	1070
2014	Supervisor	54	26	7	6	3	3	1	83	10	377
2014	Non-supervisor	29	26	14	10	8	11	2	63	21	1052
2011	Supervisor	45	32	10	6	4	3	1	80	10	525
2011	Non-supervisor	34	26	11	9	8	10	1	67	20	1197
2008	Supervisor	50	27	8	8	5	3	0	78	14	272
2008	Non-supervisor	33	27	11	9	7	11	1	69	19	702

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	34	15	15	8	5	2	59	24	430
2017	Non-supervisor	13	17	17	14	10	26	4	42	34	1071
2014	Supervisor	24	40	13	11	7	4	1	67	19	376
2014	Non-supervisor	12	19	17	15	12	21	3	41	36	1052

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	34	5	7	1	87	8	430
2017	Non-supervisor	51	34	7	6	2	85	9	1069
2014	Supervisor	58	31	6	4	2	88	6	376
2014	Non-supervisor	47	37	7	7	2	84	9	1052

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	35	10	9	4	0	0	76	13	430
2017	Non-supervisor	43	32	11	8	5	0	0	76	13	1071
2014	Supervisor	45	34	8	9	4	0	0	79	13	376
2014	Non-supervisor	39	33	11	9	5	1	1	74	15	1052
2011	Supervisor	36	38	10	10	5	0	1	75	15	522
2011	Non-supervisor	40	35	10	8	6	1	0	75	15	1203
2008	Supervisor	38	37	10	7	7	0	0	75	14	273
2008	Non-supervisor	36	36	11	11	6	0	1	72	17	702

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	28	10	7	4	1	0	79	11	431
2017	Non-supervisor	49	27	10	6	5	2	1	78	11	1071
2014	Supervisor	55	24	10	6	3	1	1	81	9	376
2014	Non-supervisor	47	27	12	6	4	3	0	76	11	1052
2011	Supervisor	42	33	10	8	3	2	1	78	12	523
2011	Non-supervisor	45	30	11	6	5	2	1	77	11	1202
2008	Supervisor	50	29	8	4	8	1	0	80	12	273
2008	Non-supervisor	43	29	10	8	5	4	0	75	14	702

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	31	6	8	4	0	0	81	12	431
2017	Non-supervisor	46	32	10	8	4	0	0	78	12	1067
2014	Supervisor	51	30	8	7	3	0	1	82	10	377
2014	Non-supervisor	43	31	11	10	5	0	0	74	15	1052
2011	Supervisor	41	37	8	8	5	0	0	79	13	523
2011	Non-supervisor	43	33	8	10	5	1	0	77	15	1202
2008	Supervisor	47	33	6	7	7	0	0	80	14	271
2008	Non-supervisor	40	33	10	11	6	1	0	73	17	702

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	81	11	4	3	1	0	92	4	429
2017	Non-supervisor	81	12	3	2	1	0	94	3	1069
2014	Supervisor	87	8	1	2	1	0	95	3	377
2014	Non-supervisor	80	14	3	2	1	0	94	3	1052
2011	Supervisor	80	12	3	3	1	1	93	4	523
2011	Non-supervisor	79	13	3	2	2	0	93	4	1201
2008	Supervisor	77	10	3	5	3	2	89	8	273
2008	Non-supervisor	81	10	3	3	1	1	92	5	701

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	26	6	6	3	1	6	83	11	431
2017	Non-supervisor	56	21	7	6	4	3	3	81	11	1066
2014	Supervisor	53	21	6	4	2	3	11	86	7	376
2014	Non-supervisor	49	25	7	6	5	4	4	80	12	1050
2011	Supervisor	37	36	6	7	4	3	8	81	12	525
2011	Non-supervisor	43	25	10	8	5	5	3	75	15	1203

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	25	7	7	5	0	0	81	12	431
2017	Non-supervisor	58	23	8	5	4	1	1	82	9	1069

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	21	11	6	3	1	0	80	9	431
2017	Non-supervisor	60	21	10	4	4	2	0	82	8	1068

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	26	10	9	4	0	77	13	430
2017	Non-supervisor	52	27	9	7	5	0	79	12	1069
2014	Supervisor	55	26	7	7	4	1	82	11	377
2014	Non-supervisor	49	27	10	7	6	0	77	13	1050

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	33	13	7	5	4	8	71	14	430
2014	Supervisor	44	27	9	6	2	4	8	80	9	376

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	37	11	10	8	2	70	19	430
2017	Non-supervisor	34	32	14	9	5	6	71	15	1072
2014	Supervisor	40	36	10	8	4	2	78	12	377
2014	Non-supervisor	28	37	14	8	5	7	71	14	1050
2011	Supervisor	34	32	12	8	9	4	70	18	524
2011	Non-supervisor	31	31	15	8	8	7	66	18	1197

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	36	15	11	7	1	67	18	428
2017	Non-supervisor	33	32	15	11	7	2	66	18	1072
2014	Supervisor	39	37	11	8	5	0	76	13	377
2014	Non-supervisor	25	39	17	10	6	2	66	16	1050
2011	Supervisor	28	37	15	11	7	2	66	18	524
2011	Non-supervisor	26	35	16	10	9	4	63	20	1196
2008	Supervisor	32	40	13	9	5	0	73	14	274
2008	Non-supervisor	29	38	16	8	7	3	69	15	703

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	36	17	15	9	2	57	25	430
2017	Non-supervisor	22	31	19	14	8	6	57	23	1072
2014	Supervisor	26	39	14	13	6	2	66	19	377
2014	Non-supervisor	17	36	21	14	7	5	56	22	1050
2011	Supervisor	19	38	15	18	7	3	59	26	524
2011	Non-supervisor	17	38	19	12	8	7	58	22	1202
2008	Supervisor	12	51	14	18	6	0	63	24	273
2008	Non-supervisor	17	40	15	15	7	6	60	24	702

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	28	16	12	10	2	62	23	430
2017	Non-supervisor	26	30	16	13	10	6	59	24	1071
2014	Supervisor	33	33	13	10	7	3	69	18	377
2014	Non-supervisor	20	29	18	15	10	8	53	27	1050
2011	Supervisor	22	31	18	12	11	6	56	24	524
2011	Non-supervisor	19	32	15	13	11	9	57	27	1202
2008	Supervisor	19	43	15	14	8	2	63	22	273
2008	Non-supervisor	19	35	16	14	9	7	58	25	702

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	39	14	14	9	0	63	23	431
2017	Non-supervisor	20	36	17	15	9	3	58	25	1071
2014	Supervisor	23	42	14	15	7	1	64	22	376
2014	Non-supervisor	17	36	15	18	10	4	55	30	1051
2011	Supervisor	17	41	13	17	9	1	59	27	524
2011	Non-supervisor	18	37	14	18	11	2	56	30	1201
2008	Supervisor	20	44	10	17	8	1	65	25	274
2008	Non-supervisor	18	41	12	19	8	2	60	28	701

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	44	12	7	3	0	78	10	430
2017	Non-supervisor	28	46	14	7	3	1	75	11	1070
2014	Supervisor	31	46	11	9	1	1	78	10	377
2014	Non-supervisor	26	42	18	9	3	2	70	12	1051
2011	Supervisor	31	46	11	9	3	0	77	12	525
2011	Non-supervisor	33	38	13	8	4	3	74	13	1200

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	40	9	1	1	2	0	89	2	429
2017	Non-supervisor	40	39	11	3	1	5	0	84	4	1068
2014	Supervisor	55	33	6	2	0	2	1	91	3	376
2014	Non-supervisor	39	38	13	3	1	6	1	82	5	1050
2011	Supervisor	43	37	10	4	1	4	1	85	4	525
2011	Non-supervisor	40	35	12	4	2	6	0	81	6	1198

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	29	7	4	2	1	1	88	5	428
2017	Non-supervisor	39	33	12	8	3	3	1	76	12	1069
2014	Supervisor	61	28	5	3	1	2	1	91	4	376
2014	Non-supervisor	38	37	10	6	5	3	2	78	11	1051
2011	Supervisor	48	31	9	6	3	3	0	81	10	524
2011	Non-supervisor	38	33	9	8	6	5	1	75	15	1196
2008	Supervisor	45	32	10	6	4	3	0	79	10	274
2008	Non-supervisor	30	35	10	11	7	6	1	70	19	702

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	35	13	8	3	1	0	76	10	429
2017	Non-supervisor	25	32	18	13	6	6	1	61	20	1070
2014	Supervisor	48	35	10	5	2	1	0	83	6	376
2014	Non-supervisor	27	31	19	10	5	6	1	63	16	1050
2011	Supervisor	28	40	13	10	5	4	1	71	16	524
2011	Non-supervisor	22	33	18	10	9	6	2	59	21	1197

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	26	17	13	12	8	5	50	30	429
2017	Non-supervisor	17	19	16	15	15	14	4	44	37	1071
2014	Supervisor	21	22	14	13	11	11	8	53	30	375
2014	Non-supervisor	13	19	19	14	16	15	5	39	37	1049
2011	Supervisor	12	18	21	15	14	12	8	38	36	524
2011	Non-supervisor	15	18	15	14	15	17	6	43	38	1197

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	25	10	6	1	0	0	83	7	430
2017	Non-supervisor	61	22	7	5	2	1	2	85	7	1071
2014	Supervisor	65	23	6	2	2	0	0	89	5	374
2014	Non-supervisor	58	26	8	5	2	1	1	85	7	1049

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	74	18	3	2	0	3	1	95	2	431
2017	Non-supervisor	69	21	3	1	1	3	1	94	2	1071
2014	Supervisor	77	15	3	1	1	2	2	96	1	376
2014	Non-supervisor	69	20	3	2	0	4	2	94	2	1048
2011	Supervisor	72	17	6	0	0	2	2	93	1	525
2011	Non-supervisor	68	19	6	2	1	2	3	91	3	1201
2008	Supervisor	66	20	5	3	1	2	4	91	4	274
2008	Non-supervisor	70	16	6	3	1	3	2	89	5	704

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	34	14	11	6	1	0	69	16	430
2017	Non-supervisor	28	37	12	12	7	4	0	67	20	1068
2014	Supervisor	31	40	14	10	4	2	0	72	14	376
2014	Non-supervisor	25	32	16	15	7	3	1	60	23	1049
2011	Supervisor	27	40	14	11	7	2	0	68	18	525
2011	Non-supervisor	30	33	16	10	8	4	1	65	18	1201
2008	Supervisor	27	42	14	9	6	2	0	71	15	274
2008	Non-supervisor	27	34	15	10	9	3	1	64	20	703

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	28	13	13	11	2	2	62	24	426
2017	Non-supervisor	22	26	14	17	15	4	2	52	34	1069
2014	Supervisor	29	24	13	16	11	3	4	57	29	376
2014	Non-supervisor	16	26	15	19	19	3	3	45	40	1050
2011	Supervisor	18	33	13	18	14	2	2	54	32	525
2011	Non-supervisor	18	25	14	17	20	4	3	45	39	1202
2008	Supervisor	29	33	11	14	11	1	1	64	25	273
2008	Non-supervisor	23	32	12	14	15	2	2	58	30	702

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	39	13	8	4	1	0	75	12	428
2017	Non-supervisor	26	37	18	10	5	5	0	65	15	1068

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	36	10	2	1	3	0	86	4	430
2017	Non-supervisor	44	31	13	4	2	5	0	79	7	1071
2014	Supervisor	55	32	7	2	1	4	0	91	2	376
2014	Non-supervisor	45	33	12	3	2	4	1	83	5	1047

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	41	10	3	2	1	86	5	431
2017	Non-supervisor	42	38	11	5	3	2	81	7	1071
2014	Supervisor	53	33	7	3	2	2	88	5	376
2014	Non-supervisor	41	36	11	5	2	3	80	8	1049
2011	Supervisor	40	37	13	5	3	2	79	8	524
2011	Non-supervisor	35	37	14	6	4	4	75	11	1202

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	38	8	4	3	0	85	7	431
2017	Non-supervisor	50	35	7	4	2	0	86	6	1068
2014	Supervisor	62	29	4	3	2	0	91	4	375
2014	Non-supervisor	48	36	10	4	2	0	84	6	1048
2011	Supervisor	47	34	10	6	3	0	80	9	523
2011	Non-supervisor	44	36	10	5	3	1	81	9	1202
2008	Supervisor	45	41	8	5	2	0	86	6	274
2008	Non-supervisor	41	41	8	5	4	1	83	10	701

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	35	12	8	4	0	0	76	12	430
2017	Non-supervisor	41	29	16	8	5	1	0	71	13	1068
2014	Supervisor	40	33	15	7	4	1	0	74	11	375
2014	Non-supervisor	30	36	18	10	5	1	1	67	15	1047
2011	Supervisor	33	34	17	10	7	1	0	67	17	525
2011	Non-supervisor	33	31	16	11	7	1	0	65	18	1201

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	36	10	8	4	0	77	12	430
2017	Non-supervisor	42	33	12	9	4	0	75	13	1069
2014	Supervisor	40	38	11	7	3	0	78	10	376
2014	Non-supervisor	31	39	15	10	4	0	70	14	1047
2011	Supervisor	34	38	12	9	6	0	73	15	525
2011	Non-supervisor	33	34	17	9	6	0	67	16	1198
2008	Supervisor	31	45	12	7	4	0	77	12	274
2008	Non-supervisor	34	40	13	8	5	1	74	13	703

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	26	18	9	8	4	1	64	18	430
2017	Non-supervisor	34	25	17	11	9	4	1	62	20	1068
2014	Supervisor	32	21	21	13	9	3	0	55	23	375
2014	Non-supervisor	26	26	17	15	10	4	1	55	27	1049
2011	Supervisor	28	25	17	15	11	3	1	55	27	524
2011	Non-supervisor	29	25	17	12	12	4	1	57	26	1202
2008	Supervisor	26	32	16	15	6	4	0	61	22	274
2008	Non-supervisor	27	28	16	15	9	5	1	58	25	703

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Supervisor	47	23	30	431
2017	Non-supervisor	44	23	33	1070
2014	Supervisor	54	21	25	375
2014	Non-supervisor	43	23	34	1049
2011	Supervisor	51	22	27	523
2011	Non-supervisor	44	25	31	1201

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Supervisor	9	26	60	2	0	3	206
2017	Non-supervisor	8	23	46	3	14	7	465
2014	Supervisor	11	19	59	5	9999	6	201
2014	Non-supervisor	7	18	56	7	9999	11	446
2011	Supervisor	12	22	57	4	9999	5	269
2011	Non-supervisor	9	20	54	7	9999	10	532

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	15	85	431
2017	Non-supervisor	17	83	1070
2014	Supervisor	13	87	375
2014	Non-supervisor	18	82	1048

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	31	62
2017	Non-supervisor	45	185
2014	Supervisor	24	50
2014	Non-supervisor	38	185

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	69	62
2017	Non-supervisor	70	185
2014	Supervisor	74	50
2014	Non-supervisor	76	185

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	20	62
2017	Non-supervisor	3	185
2014	Supervisor	20	50

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	62
2017	Non-supervisor	185
2014	Supervisor	50
2014	Non-supervisor	185

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	185
2014	Non-supervisor	6	185

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	3	185

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	62
2017	Non-supervisor	3	185

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	48	62
2017	Non-supervisor	30	186
2014	Supervisor	56	50
2014	Non-supervisor	33	184

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Supervisor	45	62
2017	Non-supervisor	42	186
2014	Supervisor	40	50
2014	Non-supervisor	51	184

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Supervisor	44	62
2017	Non-supervisor	47	186
2014	Supervisor	52	50
2014	Non-supervisor	54	184

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	32	62
2017	Non-supervisor	40	186
2014	Supervisor	44	50
2014	Non-supervisor	41	184

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Supervisor	36	62
2017	Non-supervisor	27	186
2014	Supervisor	42	50
2014	Non-supervisor	33	184

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Supervisor	54	62
2017	Non-supervisor	56	186
2014	Supervisor	52	50
2014	Non-supervisor	55	184

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Supervisor	30	62
2017	Non-supervisor	27	186
2014	Supervisor	30	50
2014	Non-supervisor	34	184

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	62
2017	Non-supervisor	7	186
2014	Supervisor	0	50
2014	Non-supervisor	5	184

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	62
2017	Non-supervisor	11	186
2014	Non-supervisor	8	184

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Supervisor	42	62
2017	Non-supervisor	47	186
2014	Supervisor	28	50
2014	Non-supervisor	49	184

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	62
2017	Non-supervisor	21	186
2014	Supervisor	37	50
2014	Non-supervisor	25	184

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	62
2017	Non-supervisor	8	186
2014	Non-supervisor	10	184

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	60	62
2017	Non-supervisor	45	186
2014	Supervisor	53	50
2014	Non-supervisor	51	185

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	41	62
2017	Non-supervisor	24	186
2014	Supervisor	37	50
2014	Non-supervisor	29	185

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	20	62
2017	Non-supervisor	10	186
2014	Supervisor	22	50
2014	Non-supervisor	7	185

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	186
2014	Non-supervisor	9	185

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	62
2017	Non-supervisor	12	186
2014	Supervisor	18	50
2014	Non-supervisor	15	185

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	186
2014	Non-supervisor	5	185

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	20	62
2017	Non-supervisor	8	186
2014	Supervisor	20	50
2014	Non-supervisor	13	185

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	62
2017	Non-supervisor	11	186
2014	Supervisor	14	50
2014	Non-supervisor	14	185

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	21	62
2017	Non-supervisor	29	186
2014	Supervisor	24	50
2014	Non-supervisor	26	185

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	178
2014	Non-supervisor	13	176

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	60
2017	Non-supervisor	25	178
2014	Supervisor	10	49
2014	Non-supervisor	16	176

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	60
2017	Non-supervisor	9	178
2014	Non-supervisor	12	176

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	178
2014	Non-supervisor	8	176

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	178
2014	Supervisor	13	49
2014	Non-supervisor	10	176

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	60
2017	Non-supervisor	13	178
2014	Supervisor	14	49
2014	Non-supervisor	12	176

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	24	60
2017	Non-supervisor	24	178
2014	Supervisor	14	49
2014	Non-supervisor	18	176

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	178
2014	Non-supervisor	7	176

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	13	178
2014	Supervisor	10	49
2014	Non-supervisor	10	176

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	60
2017	Non-supervisor	26	178
2014	Supervisor	31	49
2014	Non-supervisor	31	176

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	178
2014	Non-supervisor	10	176

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	52	60
2017	Non-supervisor	48	178
2014	Supervisor	45	49
2014	Non-supervisor	52	176

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	3	178
2014	Non-supervisor	0	176

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	61	60
2017	Non-supervisor	54	178
2014	Supervisor	53	49
2014	Non-supervisor	55	176

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	60

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	60
2017	Non-supervisor	15	178
2014	Supervisor	14	49
2014	Non-supervisor	6	176

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	80	20	62
2017	Non-supervisor	79	21	185

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	17	15	5	5	28	9	60	16	430
2017	Non-supervisor	15	13	17	6	5	31	13	50	20	1070
2014	Supervisor	28	20	13	4	2	27	5	71	9	375
2014	Non-supervisor	14	14	18	6	4	34	10	49	19	1048

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	32	13	8	2	5	0	75	11	430
2017	Non-supervisor	30	29	16	6	4	13	2	70	11	1069
2014	Supervisor	42	28	15	4	2	8	1	77	7	373
2014	Non-supervisor	26	29	18	6	4	15	2	66	11	1048
2011	Supervisor	29	38	17	6	3	7	0	72	10	525
2011	Non-supervisor	28	30	18	7	3	13	1	68	11	1200

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	31	4	3	0	0	35	89	4	431
2017	Non-supervisor	24	44	9	7	4	2	10	77	13	1070
2014	Supervisor	26	26	4	3	1	1	40	87	6	375
2014	Non-supervisor	26	46	9	5	2	1	10	81	8	1047
2011	Supervisor	24	32	5	3	0	1	36	87	5	523
2011	Non-supervisor	26	47	9	6	3	2	8	80	10	1197
2008	Supervisor	24	29	8	4	2	0	33	80	9	274
2008	Non-supervisor	25	43	9	10	4	2	7	75	15	703

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	17	17	2	1	26	30	54	8	430
2017	Non-supervisor	8	16	20	4	3	32	18	46	15	1068
2014	Supervisor	8	11	14	3	2	31	31	50	12	375
2014	Non-supervisor	7	12	21	4	4	33	18	39	18	1046
2011	Supervisor	5	12	22	4	2	30	26	39	13	524
2011	Non-supervisor	7	14	23	5	4	32	15	40	17	1192

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	20	6	2	1	5	33	85	5	431
2017	Non-supervisor	34	25	12	3	2	14	10	78	5	1070
2014	Supervisor	27	18	7	1	1	6	41	84	4	374
2014	Non-supervisor	34	28	10	3	2	13	10	80	7	1047
2011	Supervisor	27	20	10	3	2	5	33	75	8	525
2011	Non-supervisor	35	28	12	3	2	12	8	78	7	1197
2008	Supervisor	23	24	11	2	3	5	32	75	8	274
2008	Non-supervisor	32	30	11	3	2	15	7	79	7	702

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	21	9	4	1	5	31	79	7	429
2017	Non-supervisor	29	26	15	3	2	17	10	75	6	1068
2014	Supervisor	23	19	8	2	1	6	41	80	6	374
2014	Non-supervisor	28	27	14	4	2	15	10	73	9	1047
2011	Supervisor	25	19	12	3	1	7	32	73	7	524
2011	Non-supervisor	27	30	14	4	3	15	8	74	8	1197
2008	Supervisor	28	22	8	8	3	3	28	72	16	273
2008	Non-supervisor	31	27	15	6	4	11	7	70	12	703

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	6	94	428
2017	Non-supervisor	8	92	1069
2014	Supervisor	6	94	375
2014	Non-supervisor	8	92	1044

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	26	25
2017	Non-supervisor	42	89
2014	Non-supervisor	40	85

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	88	25
2017	Non-supervisor	84	89
2014	Supervisor	87	23
2014	Non-supervisor	80	85

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	25
2017	Non-supervisor	89
2014	Supervisor	23
2014	Non-supervisor	85

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	89
2014	Non-supervisor	10	85

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	89

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	25	90
2014	Non-supervisor	21	85

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Supervisor	27	24
2017	Non-supervisor	19	90
2014	Non-supervisor	12	85

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	15	90
2014	Supervisor	0	23
2014	Non-supervisor	15	85

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	90

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Supervisor	41	24
2017	Non-supervisor	32	90
2014	Supervisor	35	23
2014	Non-supervisor	29	85

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Supervisor	33	24
2017	Non-supervisor	24	90
2014	Supervisor	31	23
2014	Non-supervisor	24	85

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	24
2014	Supervisor	0	23
2014	Non-supervisor	7	85

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	24
2017	Non-supervisor	0	90

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	17	90
2014	Supervisor	22	23
2014	Non-supervisor	18	85

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	24
2017	Non-supervisor	0	90

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Supervisor	29	24
2017	Non-supervisor	16	90
2014	Non-supervisor	16	85

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	24
2017	Non-supervisor	0	90

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	90
2014	Supervisor	39	23
2014	Non-supervisor	25	85

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	36	24
2017	Non-supervisor	36	89
2014	Supervisor	26	23
2014	Non-supervisor	15	85

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	20	24
2017	Non-supervisor	17	89
2014	Non-supervisor	12	85

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	15	89
2014	Supervisor	0	23
2014	Non-supervisor	9	85

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	89
2014	Supervisor	0	23

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	89
2014	Non-supervisor	13	85

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	89

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	60	24
2017	Non-supervisor	47	89
2014	Supervisor	52	23
2014	Non-supervisor	62	85

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	23
2014	Supervisor	0	23

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	23	86
2014	Non-supervisor	17	82

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	23
2014	Supervisor	0	23

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	86
2014	Supervisor	0	23
2014	Non-supervisor	9	82

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	13	86
2014	Non-supervisor	11	82

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	86
2014	Supervisor	0	23
2014	Non-supervisor	12	82

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	15	86
2014	Non-supervisor	11	82

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	22	23
2017	Non-supervisor	22	86
2014	Supervisor	26	23
2014	Non-supervisor	31	82

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	86
2014	Non-supervisor	14	82

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	39	23
2017	Non-supervisor	41	86
2014	Supervisor	52	23
2014	Non-supervisor	45	82

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	67	23
2017	Non-supervisor	66	86
2014	Supervisor	78	23
2014	Non-supervisor	77	82

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	23

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	23
2017	Non-supervisor	9	86
2014	Non-supervisor	11	82

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	87	13	24
2017	Non-supervisor	84	16	89

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	19	14	1	2	36	8	70	5	431
2017	Non-supervisor	15	12	18	3	3	40	10	53	11	1070
2014	Supervisor	23	14	14	2	1	39	6	69	6	375
2014	Non-supervisor	13	12	18	3	3	43	10	51	12	1045

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	34	12	3	1	9	1	82	4	431
2017	Non-supervisor	33	29	15	3	2	16	2	75	7	1066
2014	Supervisor	41	31	12	2	1	12	1	83	3	375
2014	Non-supervisor	27	27	18	3	2	20	3	70	7	1045
2011	Supervisor	39	34	14	3	1	9	0	80	5	524
2011	Non-supervisor	34	31	15	3	2	14	1	76	6	1197

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	29	19	12	12	0	1	57	23	429
2017	Non-supervisor	21	23	23	13	17	0	2	45	31	1067

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	20	29	25	19	0	0	27	44	431
2017	Non-supervisor	14	31	29	16	10	0	1	45	25	1065

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	27	28	23	15	0	0	34	37	429
2017	Non-supervisor	16	32	27	14	10	0	1	49	24	1066

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	20	24	26	22	0	0	27	49	430
2017	Non-supervisor	17	27	22	18	13	0	2	46	32	1066

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	28	23	16	13	0	2	48	29	429
2017	Non-supervisor	36	30	14	8	4	1	7	71	14	1062

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	28	27	14	14	0	0	45	28	428
2017	Non-supervisor	29	29	22	12	7	0	0	59	20	1064

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	35	24	10	6	0	0	60	16	426
2017	Non-supervisor	27	32	22	11	6	1	1	60	18	1065

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	34	23	17	11	0	0	48	29	427
2017	Non-supervisor	22	28	24	17	8	0	1	50	26	1062

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	35	17	12	10	0	1	60	22	427
2017	Non-supervisor	25	27	23	14	10	0	1	52	24	1064

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	29	24	12	6	0	1	58	18	427
2017	Non-supervisor	33	32	19	10	5	0	1	66	15	1060

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	23	12	6	4	0	0	78	10	430
2017	Non-supervisor	53	22	13	6	4	0	2	77	10	1062

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	79	9	4	3	2	0	2	91	5	431
2017	Non-supervisor	74	10	5	5	3	0	3	87	8	1069

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	31	7	3	2	0	0	89	5	430
2017	Non-supervisor	63	22	6	3	2	0	2	88	6	1064

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	24	9	6	4	0	0	82	9	428
2017	Non-supervisor	60	18	10	6	5	0	2	79	11	1062

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	29	12	5	3	0	1	80	8	430
2017	Non-supervisor	60	4	2	1	0	0	32	95	2	1058

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	66	23	7	2	1	0	1	90	2	428
2017	Non-supervisor	71	14	5	1	1	0	7	92	2	1059

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	84	9	2	2	1	0	1	95	3	430
2017	Non-supervisor	67	14	7	3	4	0	5	85	8	1064

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	24	10	4	1	0	2	85	5	429
2017	Non-supervisor	51	26	13	5	2	0	3	79	7	1060

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	21	41	22	10	0	0	27	32	430
2017	Non-supervisor	10	32	39	14	5	0	0	43	19	1070

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	26	40	15	6	0	0	21	39	427
2017	Non-supervisor	8	19	42	21	10	0	0	31	27	1065

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	43	11	4	4	3	0	81	8	431
2017	Non-supervisor	29	44	13	7	4	3	0	75	11	1070

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	38	15	16	7	1	0	62	23	428
2017	Non-supervisor	21	39	16	14	7	2	0	62	22	1068

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	10	90	429
2017	Non-supervisor	15	85	1071
2014	Supervisor	9	91	375
2014	Non-supervisor	15	85	1047

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	84	16	43
2017	Non-supervisor	74	26	165
2014	Supervisor	77	23	34
2014	Non-supervisor	81	19	159

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	32	6	11	0	3	83	11	36
2017	Non-supervisor	54	28	8	6	3	2	83	9	122
2014	Supervisor	65	19	0	12	4	0	84	16	26
2014	Non-supervisor	52	32	7	4	4	1	85	8	128

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	28	24	12	5	3	0	29	71	431
2017	Non-supervisor	27	22	23	12	12	4	1	28	72	1071

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	16	294
2017	Non-supervisor	27	727

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	37	294
2017	Non-supervisor	39	727

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	294
2017	Non-supervisor	20	727

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	55	294
2017	Non-supervisor	34	727

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Supervisor	4	294
2017	Non-supervisor	8	727

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	44	294
2017	Non-supervisor	45	727

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Supervisor	6	48	20	15	5	8	289
2017	Non-supervisor	4	48	20	10	5	14	707

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	29	16	17	14	3	7	48	35	295
2017	Non-supervisor	15	28	15	15	18	2	8	47	36	728

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	1	7	8	18	49	5	12	10	80	295
2017	Non-supervisor	3	10	10	19	50	3	5	14	75	730

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 38. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me