2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 111.1. Region of work (variable derived from question 111)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 38 41 3 14 4 0 0 79 18 34
2017 Region - National Capital Region 35 44 5 12 4 0 0 79 16 1472
2014 Region - Ontario (excluding National Capital Region) 40 52 0 9 0 0 0 91 9 21
2014 Region - National Capital Region 35 46 5 11 3 0 0 81 14 1396
2011 Region - National Capital Region 35 46 4 11 4 0 0 81 15 1712
2008 Region - National Capital Region 42 45 3 6 3 0 0 88 10 945

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 71 23 3 0 4 0 0 94 4 34
2017 Region - National Capital Region 71 20 3 3 1 1 0 93 4 1469
2014 Region - Ontario (excluding National Capital Region) 58 24 9 4 0 0 5 86 4 21
2014 Region - National Capital Region 71 20 4 3 1 0 0 92 4 1395
2011 Region - National Capital Region 70 22 4 2 1 0 0 93 3 1711
2008 Region - National Capital Region 73 19 2 3 2 1 0 94 5 942

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 64 20 6 10 0 0 0 85 10 34
2017 Region - National Capital Region 64 19 6 8 4 0 0 83 12 1468
2014 Region - Ontario (excluding National Capital Region) 53 28 9 5 5 0 0 81 10 21
2014 Region - National Capital Region 61 23 6 7 3 0 0 84 10 1395
2011 Region - National Capital Region 61 22 5 8 3 0 0 84 11 1711
2008 Region - National Capital Region 63 20 3 9 4 0 0 83 14 944

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 50 25 3 6 16 0 0 75 22 32
2017 Region - National Capital Region 43 33 6 11 6 0 0 76 18 1470
2014 Region - Ontario (excluding National Capital Region) 43 39 9 9 0 0 0 82 9 21
2014 Region - National Capital Region 42 36 7 11 4 0 0 79 15 1394
2011 Region - National Capital Region 44 37 7 8 4 0 0 81 12 1710

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 35 33 8 14 9 0 0 68 24 34
2017 Region - National Capital Region 28 40 13 13 5 0 1 69 18 1470
2014 Region - Ontario (excluding National Capital Region) 49 18 20 13 0 0 0 67 13 21
2014 Region - National Capital Region 32 37 13 13 5 0 1 70 17 1392
2011 Region - National Capital Region 32 39 12 10 5 0 2 73 15 1713
2008 Region - National Capital Region 29 39 15 10 6 1 1 69 16 947

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 38 27 20 9 6 0 0 65 15 34
2017 Region - National Capital Region 41 40 10 7 3 0 0 81 10 1467
2014 Region - Ontario (excluding National Capital Region) 30 50 5 9 6 0 0 80 15 21
2014 Region - National Capital Region 42 39 9 6 3 0 0 81 10 1396
2011 Region - National Capital Region 42 35 10 7 5 0 0 78 12 1711
2008 Region - National Capital Region 36 38 10 12 4 0 0 74 16 946

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 38 51 5 6 0 0 0 89 6 34
2017 Region - National Capital Region 49 37 7 5 2 0 0 86 7 1465
2014 Region - Ontario (excluding National Capital Region) 34 37 13 10 5 0 0 71 15 21
2014 Region - National Capital Region 49 36 7 5 2 0 0 86 8 1395
2011 Region - National Capital Region 49 36 6 6 3 0 0 85 9 1712
2008 Region - National Capital Region 43 40 8 6 3 0 0 83 9 947

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 49 38 10 0 3 0 0 87 3 34
2017 Region - National Capital Region 52 33 8 5 1 0 0 86 6 1464
2014 Region - Ontario (excluding National Capital Region) 53 23 15 0 5 5 0 79 6 21
2014 Region - National Capital Region 48 36 8 6 2 0 0 84 8 1396

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 41 26 15 14 0 4 0 70 15 34
2017 Region - National Capital Region 47 31 9 8 5 0 0 78 13 1466
2014 Region - Ontario (excluding National Capital Region) 43 34 17 6 0 0 0 77 6 21
2014 Region - National Capital Region 42 33 10 10 4 0 1 75 15 1393
2011 Region - National Capital Region 43 37 8 7 4 0 1 81 11 1710

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 17 15 23 12 8 9 16 43 27 34
2017 Region - National Capital Region 25 20 12 12 12 2 15 56 30 1466
2014 Region - Ontario (excluding National Capital Region) 20 34 19 13 0 4 10 63 15 21
2014 Region - National Capital Region 25 19 12 13 14 3 15 54 32 1393
2011 Region - National Capital Region 29 22 9 11 12 3 15 62 28 1711
2008 Region - National Capital Region 23 18 13 14 16 2 13 49 36 945

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 31 55 3 3 9 0 0 85 12 34
2017 Region - National Capital Region 35 45 9 7 4 0 0 80 11 1466
2014 Region - Ontario (excluding National Capital Region) 29 51 4 5 11 0 0 80 16 21
2014 Region - National Capital Region 32 47 10 7 4 0 0 78 11 1395
2011 Region - National Capital Region 35 41 10 8 5 0 0 77 13 1709
2008 Region - National Capital Region 36 42 10 9 4 0 0 77 13 940

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 19 54 19 6 3 0 0 73 9 34
2017 Region - National Capital Region 33 37 11 11 7 0 0 71 18 1468
2014 Region - Ontario (excluding National Capital Region) 29 27 24 11 9 0 0 56 20 21
2014 Region - National Capital Region 31 34 14 13 7 0 0 66 20 1394
2011 Region - National Capital Region 30 39 12 10 7 0 0 70 18 1710

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 22 57 9 9 3 0 0 79 13 34
2017 Region - National Capital Region 30 39 14 12 6 0 0 68 18 1464

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 30 55 9 0 6 0 0 86 6 34
2017 Region - National Capital Region 45 38 8 6 3 0 0 83 8 1465
2014 Region - Ontario (excluding National Capital Region) 44 37 13 6 0 0 0 81 6 21
2014 Region - National Capital Region 46 38 9 4 2 0 0 85 6 1395
2011 Region - National Capital Region 43 40 8 6 2 0 0 84 8 1710
2008 Region - National Capital Region 46 38 8 5 3 0 0 84 8 944

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 25 46 18 5 6 0 0 71 11 34
2017 Region - National Capital Region 35 38 11 9 7 0 0 73 16 1468

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 43 36 11 9 0 0 0 80 9 34
2017 Region - National Capital Region 51 36 8 4 1 0 0 87 5 1468
2014 Region - Ontario (excluding National Capital Region) 67 13 20 0 0 0 0 80 0 21
2014 Region - National Capital Region 61 28 7 3 2 0 0 89 4 1394
2011 Region - National Capital Region 56 32 8 3 2 0 0 88 4 1713

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 25 46 12 15 3 0 0 71 17 34
2017 Region - National Capital Region 36 38 10 11 5 0 0 74 16 1468
2014 Region - Ontario (excluding National Capital Region) 30 42 15 9 5 0 0 72 13 21
2014 Region - National Capital Region 31 41 11 11 5 0 0 72 17 1394
2011 Region - National Capital Region 34 41 10 9 5 0 0 76 14 1711

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 28 48 6 15 3 0 0 76 18 34
2017 Region - National Capital Region 39 36 11 9 6 0 0 75 14 1466
2014 Region - Ontario (excluding National Capital Region) 35 27 15 19 5 0 0 61 23 21
2014 Region - National Capital Region 36 35 14 9 6 0 0 72 15 1394

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 27 51 9 9 3 0 0 79 13 34
2017 Region - National Capital Region 37 37 12 9 4 0 0 75 13 1467
2014 Region - Ontario (excluding National Capital Region) 34 39 10 17 0 0 0 73 17 21
2014 Region - National Capital Region 36 37 13 9 4 0 1 74 13 1393
2011 Region - National Capital Region 39 40 10 6 3 1 0 80 9 1710

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 43 42 9 3 3 0 0 85 6 34
2017 Region - National Capital Region 41 40 10 7 3 0 0 81 9 1461
2014 Region - Ontario (excluding National Capital Region) 43 41 0 5 11 0 0 84 16 21
2014 Region - National Capital Region 40 39 11 6 3 0 0 80 9 1393
2011 Region - National Capital Region 41 41 8 7 3 0 0 82 10 1710
2008 Region - National Capital Region 42 40 9 7 2 0 0 82 9 944

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 29 40 12 14 3 3 0 70 17 34
2017 Region - National Capital Region 27 37 20 11 6 0 0 64 16 1472
2014 Region - Ontario (excluding National Capital Region) 21 69 10 0 0 0 0 90 0 21
2014 Region - National Capital Region 30 38 18 9 5 0 0 68 14 1396
2011 Region - National Capital Region 30 36 19 9 6 0 1 66 15 1712
2008 Region - National Capital Region 21 34 25 13 8 0 0 55 20 946

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 12 22 26 24 12 5 0 37 35 33
2017 Region - National Capital Region 13 27 35 16 7 0 2 23 41 1466
2014 Region - Ontario (excluding National Capital Region) 5 15 47 14 19 0 0 33 20 21
2014 Region - National Capital Region 10 25 41 16 6 0 2 23 36 1393
2011 Region - National Capital Region 11 27 38 14 6 1 2 21 39 1710
2008 Region - National Capital Region 10 28 40 15 4 0 1 20 39 943

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 7 19 29 17 18 5 6 40 28 33
2017 Region - National Capital Region 7 16 26 28 16 2 4 46 25 1459
2014 Region - Ontario (excluding National Capital Region) 9 4 30 43 14 0 0 57 13 21
2014 Region - National Capital Region 6 16 26 31 15 3 4 49 23 1393
2011 Region - National Capital Region 8 17 29 26 13 3 4 42 27 1706
2008 Region - National Capital Region 7 18 32 27 12 1 2 41 26 941

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 12 19 17 26 6 8 13 40 38 33
2017 Region - National Capital Region 17 24 30 19 8 1 2 28 42 1461
2014 Region - Ontario (excluding National Capital Region) 14 13 44 10 15 4 0 26 28 21
2014 Region - National Capital Region 19 24 30 17 7 1 2 24 45 1393
2011 Region - National Capital Region 21 23 30 14 8 1 2 23 46 1709
2008 Region - National Capital Region 16 24 33 17 6 1 2 24 42 940

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 12 12 27 21 9 8 10 37 30 32
2017 Region - National Capital Region 13 23 36 18 8 1 1 27 36 1461
2014 Region - Ontario (excluding National Capital Region) 5 10 39 31 14 0 0 45 15 21
2014 Region - National Capital Region 10 22 39 20 7 0 2 28 32 1387
2011 Region - National Capital Region 11 23 35 20 8 1 2 29 35 1706
2008 Region - National Capital Region 10 24 38 20 6 0 1 26 35 941

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 16 24 21 6 18 5 10 29 47 32
2017 Region - National Capital Region 20 28 26 15 8 1 3 24 49 1465
2014 Region - Ontario (excluding National Capital Region) 9 15 38 17 20 0 0 37 24 21
2014 Region - National Capital Region 15 27 28 17 8 1 3 27 44 1393
2011 Region - National Capital Region 15 25 29 17 9 1 4 27 42 1711
2008 Region - National Capital Region 14 23 31 20 8 1 3 29 39 940

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 9 17 37 8 8 11 9 21 33 34
2017 Region - National Capital Region 12 20 31 20 11 3 3 33 34 1459
2014 Region - Ontario (excluding National Capital Region) 5 15 10 48 23 0 0 71 19 21
2014 Region - National Capital Region 8 16 31 26 12 2 5 41 26 1392
2011 Region - National Capital Region 10 19 30 23 12 3 4 37 31 1711
2008 Region - National Capital Region 15 27 28 18 7 2 3 26 44 942

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 12 9 33 15 20 8 3 39 24 33
2017 Region - National Capital Region 15 21 34 17 8 2 3 27 38 1463
2014 Region - Ontario (excluding National Capital Region) 0 9 59 18 14 0 0 32 9 21
2014 Region - National Capital Region 14 22 36 17 7 2 3 25 38 1395
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 64 26 6 4 0 0 0 90 4 34
2017 Region - National Capital Region 71 18 5 4 2 0 0 89 6 1469
2014 Region - Ontario (excluding National Capital Region) 58 18 15 4 0 0 5 80 4 21
2014 Region - National Capital Region 74 17 4 4 2 0 0 91 5 1395
2011 Region - National Capital Region 69 20 4 4 1 0 0 90 6 1711
2008 Region - National Capital Region 67 20 4 4 4 0 1 88 8 946

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 31 26 15 9 3 13 3 68 14 34
2017 Region - National Capital Region 31 28 14 9 7 5 5 66 18 1469
2014 Region - Ontario (excluding National Capital Region) 33 29 29 0 0 4 5 68 0 21
2014 Region - National Capital Region 34 29 13 8 8 4 4 68 17 1395

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 47 38 6 3 3 3 0 88 6 34
2017 Region - National Capital Region 47 28 8 10 6 0 0 76 16 1469
2014 Region - Ontario (excluding National Capital Region) 43 19 20 9 5 5 0 64 15 21
2014 Region - National Capital Region 48 27 9 8 6 1 0 76 15 1396

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 42 33 6 14 0 5 0 79 15 34
2017 Region - National Capital Region 42 32 10 9 5 1 0 75 14 1465
2014 Region - Ontario (excluding National Capital Region) 49 19 18 6 5 4 0 70 11 21
2014 Region - National Capital Region 38 38 9 10 4 1 1 77 14 1395
2011 Region - National Capital Region 38 37 9 9 4 2 0 77 14 1708
2008 Region - National Capital Region 37 39 8 9 5 2 0 78 14 942

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 39 21 15 3 6 16 0 72 11 34
2017 Region - National Capital Region 33 28 12 8 7 11 1 69 17 1469
2014 Region - Ontario (excluding National Capital Region) 38 19 9 10 11 13 0 65 24 21
2014 Region - National Capital Region 36 26 12 9 7 8 1 69 18 1396
2011 Region - National Capital Region 37 28 11 8 7 8 1 71 17 1707
2008 Region - National Capital Region 37 27 10 9 7 9 1 71 18 943

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 21 27 18 9 6 20 0 60 18 33
2017 Region - National Capital Region 15 21 16 14 10 20 4 48 31 1471
2014 Region - Ontario (excluding National Capital Region) 25 36 9 9 5 17 0 73 17 21
2014 Region - National Capital Region 15 24 16 14 11 17 3 49 31 1395

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 52 36 3 0 6 3 0 91 6 34
2017 Region - National Capital Region 51 34 6 6 2 0 0 85 8 1468
2014 Region - Ontario (excluding National Capital Region) 66 24 9 0 0 0 0 91 0 21
2014 Region - National Capital Region 50 35 6 6 2 0 0 85 9 1395
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 34 60 3 0 3 0 0 94 3 34
2017 Region - National Capital Region 43 32 11 8 5 0 0 76 13 1470
2014 Region - Ontario (excluding National Capital Region) 43 33 20 4 0 0 0 76 4 21
2014 Region - National Capital Region 41 33 10 9 5 0 1 75 14 1395
2011 Region - National Capital Region 39 36 10 9 6 1 0 75 15 1710
2008 Region - National Capital Region 36 36 11 10 6 0 0 73 17 944

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 46 31 12 3 3 6 0 81 6 34
2017 Region - National Capital Region 50 27 10 6 5 2 1 79 11 1471
2014 Region - Ontario (excluding National Capital Region) 57 20 23 0 0 0 0 77 0 21
2014 Region - National Capital Region 49 27 11 6 4 2 1 78 11 1395
2011 Region - National Capital Region 44 31 10 7 5 2 1 78 11 1710
2008 Region - National Capital Region 45 29 10 7 6 3 0 76 14 944

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 45 46 6 3 0 0 0 91 3 34
2017 Region - National Capital Region 47 31 9 8 4 0 0 79 13 1467
2014 Region - Ontario (excluding National Capital Region) 53 33 10 0 5 0 0 85 5 21
2014 Region - National Capital Region 45 30 10 9 4 0 0 76 14 1396
2011 Region - National Capital Region 43 34 8 9 5 1 0 78 14 1710
2008 Region - National Capital Region 42 33 9 10 6 1 0 75 16 942

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 80 16 3 0 0 0 0 97 0 33
2017 Region - National Capital Region 81 12 3 2 1 0 0 93 3 1467
2014 Region - Ontario (excluding National Capital Region) 71 15 5 4 0 0 5 90 4 21
2014 Region - National Capital Region 82 12 2 2 1 0 0 94 3 1396
2011 Region - National Capital Region 80 13 3 2 2 0 0 93 4 1709
2008 Region - National Capital Region 80 10 3 4 2 0 1 91 6 943

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 46 26 10 3 0 6 9 85 3 33
2017 Region - National Capital Region 54 22 7 6 4 2 4 82 11 1467
2014 Region - Ontario (excluding National Capital Region) 66 20 5 0 0 4 5 95 0 21
2014 Region - National Capital Region 50 24 7 6 4 4 6 81 11 1393
2011 Region - National Capital Region 41 28 9 8 5 4 5 76 14 1713

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 46 39 3 9 3 0 0 85 12 32
2017 Region - National Capital Region 58 23 8 5 4 1 0 82 10 1471

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 48 43 0 6 0 3 0 94 6 32
2017 Region - National Capital Region 59 21 10 5 4 1 0 81 8 1470

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 48 43 6 3 0 0 0 91 3 33
2017 Region - National Capital Region 51 27 9 7 5 0 0 79 12 1469
2014 Region - Ontario (excluding National Capital Region) 57 25 14 4 0 0 0 81 4 21
2014 Region - National Capital Region 51 27 9 7 5 0 0 78 13 1394
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 29 33 13 7 5 4 8 71 14 421
2014 Region - National Capital Region 44 27 9 6 2 4 8 80 9 371

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 47 21 21 5 3 3 0 70 9 34
2017 Region - National Capital Region 33 34 13 10 6 5 0 70 16 1471
2014 Region - Ontario (excluding National Capital Region) 44 19 15 4 0 17 0 76 5 21
2014 Region - National Capital Region 31 37 13 8 5 6 0 73 14 1395
2011 Region - National Capital Region 32 31 14 8 8 6 0 67 18 1706

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 40 27 18 9 3 3 0 69 12 33
2017 Region - National Capital Region 32 33 15 11 7 2 0 66 18 1470
2014 Region - Ontario (excluding National Capital Region) 34 24 27 6 0 9 0 64 6 21
2014 Region - National Capital Region 29 39 16 9 6 2 0 69 15 1395
2011 Region - National Capital Region 27 36 15 10 9 3 0 64 20 1705
2008 Region - National Capital Region 30 38 15 8 7 2 0 70 15 946

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 31 20 28 3 6 13 0 58 10 34
2017 Region - National Capital Region 22 33 18 14 9 4 0 57 24 1471
2014 Region - Ontario (excluding National Capital Region) 34 27 20 5 0 13 0 71 6 21
2014 Region - National Capital Region 19 37 19 14 7 4 0 59 21 1395
2011 Region - National Capital Region 17 38 18 14 8 5 0 58 23 1711
2008 Region - National Capital Region 15 43 15 16 7 5 0 61 23 944

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 35 29 9 15 6 6 0 68 22 34
2017 Region - National Capital Region 27 30 16 12 10 4 0 60 24 1470
2014 Region - Ontario (excluding National Capital Region) 24 36 15 11 5 9 0 66 18 21
2014 Region - National Capital Region 24 30 17 14 9 7 0 58 24 1395
2011 Region - National Capital Region 20 32 16 13 11 8 0 57 26 1711
2008 Region - National Capital Region 19 37 15 14 9 6 0 59 24 944

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 25 34 22 6 6 8 0 64 12 34
2017 Region - National Capital Region 21 37 16 15 9 2 0 59 25 1470
2014 Region - Ontario (excluding National Capital Region) 25 43 10 13 5 5 0 71 18 21
2014 Region - National Capital Region 18 37 15 17 9 3 0 57 28 1395
2011 Region - National Capital Region 18 38 14 18 11 2 0 57 29 1710
2008 Region - National Capital Region 18 41 12 19 8 1 0 60 27 944
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 25 47 16 6 7 0 0 71 13 33
2017 Region - National Capital Region 30 45 14 7 3 1 0 76 10 1470
2014 Region - Ontario (excluding National Capital Region) 34 33 19 9 0 5 0 70 10 21
2014 Region - National Capital Region 27 43 16 9 2 2 0 72 12 1395
2011 Region - National Capital Region 32 41 13 8 4 2 0 75 12 1710

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 27 49 12 3 3 6 0 81 6 33
2017 Region - National Capital Region 43 39 11 2 1 4 0 85 4 1467
2014 Region - Ontario (excluding National Capital Region) 44 37 5 6 0 4 5 88 6 21
2014 Region - National Capital Region 43 36 11 3 1 5 1 84 4 1395
2011 Region - National Capital Region 41 36 12 4 1 6 1 82 5 1708

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 35 29 11 10 6 9 0 71 17 34
2017 Region - National Capital Region 44 32 10 7 3 3 1 79 10 1466
2014 Region - Ontario (excluding National Capital Region) 44 28 4 15 0 5 5 79 17 21
2014 Region - National Capital Region 44 34 9 5 4 2 1 82 9 1396
2011 Region - National Capital Region 41 33 9 8 5 4 1 77 13 1705
2008 Region - National Capital Region 34 34 10 10 6 5 1 73 16 945

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 17 37 26 8 6 3 3 57 15 34
2017 Region - National Capital Region 29 33 17 11 5 4 1 65 17 1468
2014 Region - Ontario (excluding National Capital Region) 45 14 15 14 0 13 0 67 16 21
2014 Region - National Capital Region 33 32 17 9 4 5 1 69 13 1395
2011 Region - National Capital Region 24 35 16 10 8 6 1 63 20 1706

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 17 23 27 6 9 16 3 49 18 34
2017 Region - National Capital Region 17 21 16 15 15 12 5 46 35 1469
2014 Region - Ontario (excluding National Capital Region) 11 22 13 10 10 23 10 50 31 21
2014 Region - National Capital Region 15 20 17 14 15 14 6 43 35 1393
2011 Region - National Capital Region 14 18 17 14 15 15 7 41 37 1706

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 67 20 12 0 0 0 0 88 0 34
2017 Region - National Capital Region 60 23 8 5 2 1 1 85 7 1470
2014 Region - Ontario (excluding National Capital Region) 44 32 5 4 6 0 10 84 11 21
2014 Region - National Capital Region 60 25 8 4 2 0 1 86 6 1393

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 71 20 0 0 0 9 0 100 0 34
2017 Region - National Capital Region 71 20 3 1 1 3 1 94 2 1471
2014 Region - Ontario (excluding National Capital Region) 48 28 9 0 6 5 5 84 7 21
2014 Region - National Capital Region 72 19 3 1 0 3 2 95 2 1394
2011 Region - National Capital Region 69 18 6 1 0 2 3 92 2 1711
2008 Region - National Capital Region 69 17 6 3 1 2 3 90 4 947

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 26 37 12 11 5 8 0 68 18 34
2017 Region - National Capital Region 30 36 13 12 7 3 0 68 19 1467
2014 Region - Ontario (excluding National Capital Region) 29 27 19 0 21 5 0 58 22 21
2014 Region - National Capital Region 27 34 15 14 6 3 1 64 21 1395
2011 Region - National Capital Region 29 35 15 10 7 3 0 66 18 1711
2008 Region - National Capital Region 27 36 15 10 8 3 1 66 19 946

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 23 29 21 3 14 8 3 57 19 34
2017 Region - National Capital Region 25 27 14 16 14 3 2 54 31 1464
2014 Region - Ontario (excluding National Capital Region) 34 23 9 10 19 0 4 60 31 21
2014 Region - National Capital Region 19 26 14 18 16 3 4 48 37 1396
2011 Region - National Capital Region 18 27 14 17 18 3 3 48 37 1712
2008 Region - National Capital Region 26 33 12 13 13 1 2 60 28 944

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 25 29 22 8 6 10 0 60 16 34
2017 Region - National Capital Region 28 38 17 9 5 4 0 68 14 1465

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 39 30 12 6 3 11 0 77 10 34
2017 Region - National Capital Region 45 33 12 4 2 4 0 81 6 1470
2014 Region - Ontario (excluding National Capital Region) 29 27 24 5 5 5 5 63 10 21
2014 Region - National Capital Region 49 33 10 2 1 4 1 86 4 1394

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 42 43 6 9 0 0 0 85 9 34
2017 Region - National Capital Region 42 39 11 4 2 2 0 82 7 1471
2014 Region - Ontario (excluding National Capital Region) 29 38 24 0 0 9 0 73 0 21
2014 Region - National Capital Region 45 35 10 5 2 3 0 83 7 1396
2011 Region - National Capital Region 36 37 14 6 4 3 0 76 10 1711

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 48 43 3 6 0 0 0 91 6 34
2017 Region - National Capital Region 50 36 8 4 3 0 0 86 7 1468
2014 Region - Ontario (excluding National Capital Region) 53 33 10 4 0 0 0 86 4 21
2014 Region - National Capital Region 52 34 8 3 2 0 0 86 5 1394
2011 Region - National Capital Region 45 36 10 5 3 1 0 81 9 1710
2008 Region - National Capital Region 42 41 8 5 4 0 0 84 9 944

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 42 33 19 6 0 0 0 75 6 32
2017 Region - National Capital Region 41 31 14 8 5 1 0 73 13 1469
2014 Region - Ontario (excluding National Capital Region) 30 29 25 11 0 0 5 62 12 20
2014 Region - National Capital Region 33 36 17 9 5 1 0 69 14 1394
2011 Region - National Capital Region 33 32 16 11 7 1 0 66 18 1711

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 42 43 6 8 0 0 0 86 8 34
2017 Region - National Capital Region 42 34 12 8 4 0 0 75 13 1468
2014 Region - Ontario (excluding National Capital Region) 36 33 15 11 0 0 5 72 12 20
2014 Region - National Capital Region 33 39 14 9 4 0 0 73 13 1395
2011 Region - National Capital Region 33 35 15 10 6 0 0 69 16 1709
2008 Region - National Capital Region 34 41 12 8 5 0 0 75 13 946

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 43 31 17 6 3 0 0 74 9 34
2017 Region - National Capital Region 34 25 17 10 9 4 1 62 20 1467
2014 Region - Ontario (excluding National Capital Region) 15 27 24 21 5 9 0 46 28 21
2014 Region - National Capital Region 28 25 18 15 10 4 1 55 26 1395
2011 Region - National Capital Region 28 25 17 13 12 4 1 56 26 1711
2008 Region - National Capital Region 27 29 16 15 8 5 1 59 24 946
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 28 23 49 34
2017 Region - National Capital Region 45 23 32 1470
2014 Region - Ontario (excluding National Capital Region) 34 10 57 21
2014 Region - National Capital Region 46 23 31 1396
2011 Region - National Capital Region 46 24 30 1709

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Region - National Capital Region 8 24 50 3 10 5 663
2014 Region - National Capital Region 9 19 57 6 9999 9 637
2011 Region - National Capital Region 10 21 55 6 9999 8 796
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Region - National Capital Region 17 83 1471
2014 Region - National Capital Region 17 83 1396

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 41 245
2014 Region - National Capital Region 35 230

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 70 245
2014 Region - National Capital Region 77 230

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 7 245
2014 Region - National Capital Region 6 230

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 0 245
2014 Region - National Capital Region 0 230

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 7 245
2014 Region - National Capital Region 6 230

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 2 245

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 2 245

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 34 246
2014 Region - National Capital Region 37 229

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 43 246
2014 Region - National Capital Region 48 229

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 46 246
2014 Region - National Capital Region 54 229

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 38 246
2014 Region - National Capital Region 42 229

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 30 246
2014 Region - National Capital Region 35 229

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 56 246
2014 Region - National Capital Region 55 229

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 28 246
2014 Region - National Capital Region 34 229

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 6 246
2014 Region - National Capital Region 4 229

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 11 246
2014 Region - National Capital Region 7 229

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 46 246
2014 Region - National Capital Region 45 229

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 20 246
2014 Region - National Capital Region 27 229

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 10 246
2014 Region - National Capital Region 8 229

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 49 246
2014 Region - National Capital Region 51 230

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 29 246
2014 Region - National Capital Region 30 230

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 13 246
2014 Region - National Capital Region 10 230

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 10 246
2014 Region - National Capital Region 9 230

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 13 246
2014 Region - National Capital Region 16 230

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 4 246
2014 Region - National Capital Region 4 230

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 11 246
2014 Region - National Capital Region 14 230

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 11 246
2014 Region - National Capital Region 13 230

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 26 246
2014 Region - National Capital Region 26 230

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 7 235
2014 Region - National Capital Region 12 220

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 22 235
2014 Region - National Capital Region 15 220

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 9 235
2014 Region - National Capital Region 9 220

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 6 235
2014 Region - National Capital Region 7 220

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 6 235
2014 Region - National Capital Region 11 220

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 14 235
2014 Region - National Capital Region 12 220

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 23 235
2014 Region - National Capital Region 18 220

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 8 235
2014 Region - National Capital Region 6 220

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 11 235
2014 Region - National Capital Region 10 220

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 24 235
2014 Region - National Capital Region 31 220

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 11 235
2014 Region - National Capital Region 9 220

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 49 235
2014 Region - National Capital Region 51 220

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 2 235

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 56 235
2014 Region - National Capital Region 55 220

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 14 235
2014 Region - National Capital Region 8 220

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Region - National Capital Region 80 20 245

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 20 8 21 5 3 30 12 49 15 34
2017 Region - National Capital Region 16 14 16 5 5 31 12 53 19 1469
2014 Region - Ontario (excluding National Capital Region) 20 4 33 5 0 23 15 39 8 21
2014 Region - National Capital Region 18 16 16 6 4 33 8 56 16 1396

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 34 37 12 5 3 9 0 78 9 34
2017 Region - National Capital Region 33 30 15 6 3 11 1 71 11 1468
2014 Region - Ontario (excluding National Capital Region) 39 21 30 0 0 10 0 67 0 21
2014 Region - National Capital Region 30 29 17 5 3 14 2 70 10 1394
2011 Region - National Capital Region 28 33 18 6 3 11 0 69 11 1711
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 17 38 13 6 9 0 18 66 18 34
2017 Region - National Capital Region 25 40 8 6 2 2 17 80 11 1470
2014 Region - Ontario (excluding National Capital Region) 28 38 9 10 0 0 15 78 12 21
2014 Region - National Capital Region 26 41 8 5 2 1 18 82 8 1395
2011 Region - National Capital Region 25 42 8 5 2 1 17 82 9 1708
2008 Region - National Capital Region 24 40 8 8 3 2 14 76 14 946

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 8 14 24 3 0 34 16 45 6 34
2017 Region - National Capital Region 7 16 19 4 3 30 21 48 13 1467
2014 Region - Ontario (excluding National Capital Region) 9 28 19 10 9 5 20 50 25 21
2014 Region - National Capital Region 7 12 19 4 4 33 22 41 16 1395
2011 Region - National Capital Region 7 13 22 5 3 31 18 40 16 1704

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 29 27 10 0 3 12 19 81 4 33
2017 Region - National Capital Region 34 24 11 2 1 11 16 80 5 1471
2014 Region - Ontario (excluding National Capital Region) 24 22 25 4 0 10 15 61 5 21
2014 Region - National Capital Region 32 25 9 3 2 11 18 81 6 1395
2011 Region - National Capital Region 32 25 12 3 2 10 16 78 7 1710
2008 Region - National Capital Region 29 28 11 3 2 13 14 78 7 945

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 26 24 10 6 3 15 16 73 12 33
2017 Region - National Capital Region 29 25 13 3 1 13 16 76 6 1467
2014 Region - Ontario (excluding National Capital Region) 24 23 19 14 0 5 15 59 17 21
2014 Region - National Capital Region 27 25 12 4 2 13 18 75 8 1395
2011 Region - National Capital Region 26 27 13 4 2 12 15 74 8 1709
2008 Region - National Capital Region 30 25 13 7 4 9 13 71 13 945
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Region - National Capital Region 8 92 1466
2014 Region - National Capital Region 8 92 1394

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 39 111
2014 Region - National Capital Region 35 104

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 85 111
2014 Region - National Capital Region 82 104

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 6 111

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 0 111
2014 Region - National Capital Region 0 104

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 10 111
2014 Region - National Capital Region 9 104

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 24 111
2014 Region - National Capital Region 19 104

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 21 111
2014 Region - National Capital Region 11 104

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 14 111
2014 Region - National Capital Region 12 104

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 7 111

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 35 111
2014 Region - National Capital Region 30 104

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 25 111
2014 Region - National Capital Region 26 104

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 0 111

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 14 111
2014 Region - National Capital Region 19 104

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 0 111

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 19 111
2014 Region - National Capital Region 15 104

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 10 111
2014 Region - National Capital Region 26 104

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 36 110
2014 Region - National Capital Region 17 104

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 17 110
2014 Region - National Capital Region 12 104

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 7 110
2014 Region - National Capital Region 7 104

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 14 110
2014 Region - National Capital Region 7 104

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 7 110

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 5 110

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 7 110
2014 Region - National Capital Region 12 104

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 7 110
2014 Region - National Capital Region 5 104

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 50 110
2014 Region - National Capital Region 60 104

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 19 105
2014 Region - National Capital Region 14 101

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 9 105
2014 Region - National Capital Region 5 101

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 14 105
2014 Region - National Capital Region 11 101

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 9 105
2014 Region - National Capital Region 9 101

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 14 105
2014 Region - National Capital Region 12 101

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 22 105
2014 Region - National Capital Region 30 101

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 10 105
2014 Region - National Capital Region 13 101

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 40 105
2014 Region - National Capital Region 47 101

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 67 105
2014 Region - National Capital Region 77 101

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Region - National Capital Region 7 105
2014 Region - National Capital Region 10 101

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Region - National Capital Region 84 16 110

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 23 15 27 0 3 33 0 56 5 34
2017 Region - National Capital Region 16 14 17 2 2 39 10 58 9 1470
2014 Region - Ontario (excluding National Capital Region) 15 13 27 6 5 24 10 42 17 21
2014 Region - National Capital Region 16 12 16 3 2 42 9 57 10 1394

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 32 26 23 0 3 16 0 68 4 34
2017 Region - National Capital Region 35 30 14 3 2 14 2 77 6 1466
2014 Region - Ontario (excluding National Capital Region) 44 13 22 6 5 10 0 64 13 21
2014 Region - National Capital Region 31 28 16 2 2 18 2 74 5 1394
2011 Region - National Capital Region 35 32 15 3 2 13 0 77 6 1709
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 25 26 21 17 11 0 0 51 28 34
2017 Region - National Capital Region 23 25 22 13 16 0 2 48 29 1465

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 15 22 32 18 14 0 0 37 32 34
2017 Region - National Capital Region 12 28 29 18 12 0 0 40 31 1465

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 25 23 29 6 17 0 0 49 23 34
2017 Region - National Capital Region 14 30 27 17 11 0 1 45 28 1464

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 15 19 29 17 18 0 3 35 36 34
2017 Region - National Capital Region 14 26 22 21 15 0 2 41 36 1465

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 25 32 16 6 11 0 8 63 19 34
2017 Region - National Capital Region 31 29 16 10 7 1 6 64 18 1460

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 34 11 30 11 11 0 3 46 23 34
2017 Region - National Capital Region 25 29 23 13 9 0 0 55 22 1461

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 33 27 20 3 12 0 6 63 16 34
2017 Region - National Capital Region 27 33 23 11 6 1 1 60 17 1460

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 27 32 25 7 9 0 0 59 15 34
2017 Region - National Capital Region 20 29 24 18 9 0 0 49 27 1458

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 28 31 20 9 9 0 3 61 19 34
2017 Region - National Capital Region 24 29 22 14 10 0 1 54 24 1460

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 23 39 18 6 8 0 6 66 15 34
2017 Region - National Capital Region 32 31 20 10 5 0 1 64 16 1456

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 50 18 14 3 15 0 0 68 18 34
2017 Region - National Capital Region 54 22 13 6 4 0 2 77 10 1461

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 74 9 3 3 6 0 6 88 9 34
2017 Region - National Capital Region 75 10 5 4 3 0 3 88 7 1469

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 74 9 3 3 6 0 6 88 9 34
2017 Region - National Capital Region 61 25 7 3 2 0 2 88 5 1463

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 70 19 0 3 3 0 6 94 6 33
2017 Region - National Capital Region 59 20 10 6 5 0 1 80 11 1460

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 61 14 3 0 0 0 22 96 0 34
2017 Region - National Capital Region 58 11 5 2 1 0 23 90 4 1457

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 75 11 3 3 0 0 8 94 3 34
2017 Region - National Capital Region 69 17 6 1 1 0 6 91 2 1456

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 61 18 9 0 6 0 6 84 6 34
2017 Region - National Capital Region 72 12 6 3 3 0 4 88 6 1463

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 37 27 16 0 9 0 12 72 10 33
2017 Region - National Capital Region 53 26 12 5 2 0 2 81 6 1459

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 11 25 46 13 5 0 0 36 18 34
2017 Region - National Capital Region 9 29 39 16 6 0 0 38 22 1469

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 0 15 44 36 6 0 0 41 15 33
2017 Region - National Capital Region 10 21 41 19 9 0 0 28 30 1462

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 23 37 11 8 9 10 3 68 19 34
2017 Region - National Capital Region 31 44 12 6 3 3 0 77 10 1470

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 20 34 27 14 6 0 0 53 20 33
2017 Region - National Capital Region 22 39 16 15 7 2 0 62 22 1466
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Region - National Capital Region 14 86 1469
2014 Region - National Capital Region 14 86 1396

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Region - National Capital Region 76 24 204
2014 Region - National Capital Region 80 20 189

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - National Capital Region 53 29 7 6 3 0 2 84 9 155
2014 Region - National Capital Region 54 29 6 6 4 0 1 84 9 151
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 34 20 23 8 3 6 6 39 61 34
2017 Region - National Capital Region 27 24 23 12 10 3 0 29 71 1471

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 36 18
2017 Region - National Capital Region 24 1003

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 30 18
2017 Region - National Capital Region 39 1003

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 0 18
2017 Region - National Capital Region 19 1003

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 25 18
2017 Region - National Capital Region 40 1003

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 16 18
2017 Region - National Capital Region 7 1003

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 54 18
2017 Region - National Capital Region 44 1003

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 0 63 14 12 0 12 16
2017 Region - National Capital Region 4 47 20 11 5 12 980

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 5 22 34 14 10 5 10 31 29 18
2017 Region - National Capital Region 15 28 15 16 17 2 8 48 36 1005

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Region - Ontario (excluding National Capital Region) 0 16 27 32 25 0 0 16 57 18
2017 Region - National Capital Region 2 9 10 18 50 3 7 13 77 1007
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