2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 41 4 12 2 0 0 82 14 268
2017 Non-visible minority 34 45 5 11 4 0 0 79 16 1224
2014 Visible minority 36 45 5 11 2 1 0 82 14 191
2014 Non-visible minority 35 46 5 11 3 0 0 81 14 1216
2011 Visible minority 39 44 5 9 4 0 0 83 13 235
2011 Non-visible minority 34 47 4 11 4 0 0 81 15 1469
2008 Visible minority 38 53 4 3 3 0 0 91 5 111
2008 Non-visible minority 42 45 2 7 4 0 0 87 11 859

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 76 18 4 2 0 0 0 94 2 267
2017 Non-visible minority 70 21 3 3 1 1 0 92 4 1222
2014 Visible minority 71 21 4 4 1 0 0 92 4 191
2014 Non-visible minority 71 20 4 3 1 0 0 92 4 1215
2011 Visible minority 71 21 3 3 1 0 2 93 4 234
2011 Non-visible minority 70 22 4 2 1 0 0 93 3 1469
2008 Visible minority 74 21 2 2 0 1 0 96 2 111
2008 Non-visible minority 73 19 2 3 2 1 0 93 5 856

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 70 16 5 6 3 0 0 87 9 268
2017 Non-visible minority 63 19 6 9 4 0 0 82 12 1220
2014 Visible minority 65 14 10 8 3 1 0 80 11 190
2014 Non-visible minority 60 24 6 7 3 0 0 84 10 1216
2011 Visible minority 65 18 5 8 3 0 1 84 10 234
2011 Non-visible minority 61 22 5 8 3 0 0 83 11 1469
2008 Visible minority 65 20 3 6 5 0 0 85 12 112
2008 Non-visible minority 63 20 3 10 4 0 0 83 14 857

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 32 6 11 7 0 0 76 18 267
2017 Non-visible minority 44 33 6 11 6 0 0 76 17 1221
2014 Visible minority 39 40 9 8 3 1 0 80 11 191
2014 Non-visible minority 43 35 6 11 4 0 0 79 15 1214
2011 Visible minority 41 37 7 10 5 0 0 78 15 235
2011 Non-visible minority 45 36 7 8 4 0 0 81 12 1467

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 41 12 14 5 0 1 69 19 268
2017 Non-visible minority 29 40 12 13 5 0 1 69 18 1222
2014 Visible minority 29 36 17 12 4 1 1 66 17 191
2014 Non-visible minority 33 36 12 12 5 0 1 70 17 1212
2011 Visible minority 27 41 13 11 5 1 1 70 17 236
2011 Non-visible minority 33 38 12 9 5 0 2 73 15 1469
2008 Visible minority 26 45 7 13 7 1 1 72 20 112
2008 Non-visible minority 30 38 15 9 6 1 1 70 15 860

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 40 12 5 5 0 0 78 10 268
2017 Non-visible minority 42 39 9 7 3 0 0 81 10 1219
2014 Visible minority 34 40 12 9 4 0 0 75 14 191
2014 Non-visible minority 43 39 9 6 3 0 0 82 9 1216
2011 Visible minority 38 38 12 7 4 0 1 77 11 234
2011 Non-visible minority 43 35 10 8 5 0 0 78 12 1469
2008 Visible minority 31 38 10 12 9 0 0 69 22 112
2008 Non-visible minority 36 39 9 12 4 0 0 75 15 859

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 33 9 7 3 0 0 81 10 268
2017 Non-visible minority 50 38 6 5 2 0 0 87 6 1217
2014 Visible minority 39 43 9 7 3 0 0 82 9 191
2014 Non-visible minority 50 35 7 5 2 0 0 86 7 1215
2011 Visible minority 43 41 7 7 2 0 0 84 9 235
2011 Non-visible minority 50 35 6 5 3 0 0 85 9 1469
2008 Visible minority 35 40 6 9 8 0 1 76 18 112
2008 Non-visible minority 45 39 8 6 2 0 0 84 8 860

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 34 10 6 3 0 0 81 9 267
2017 Non-visible minority 53 33 7 5 1 0 1 87 6 1218
2014 Visible minority 41 39 11 5 2 1 0 81 8 191
2014 Non-visible minority 49 35 8 6 2 0 0 85 8 1216

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 27 9 10 7 1 0 74 17 268
2017 Non-visible minority 47 31 9 8 4 0 0 79 12 1218
2014 Visible minority 33 37 13 13 2 0 2 71 15 191
2014 Non-visible minority 43 32 10 10 4 0 0 76 14 1213
2011 Visible minority 41 37 6 9 3 1 2 81 13 235
2011 Non-visible minority 43 36 8 7 4 0 1 81 11 1467

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 20 14 11 13 3 13 54 29 267
2017 Non-visible minority 25 20 12 13 11 3 16 56 30 1219
2014 Visible minority 25 21 12 14 14 5 8 53 33 191
2014 Non-visible minority 25 19 12 12 13 3 16 54 31 1213
2011 Visible minority 29 24 8 10 12 2 15 64 26 236
2011 Non-visible minority 29 22 9 11 12 2 15 62 28 1467
2008 Visible minority 21 15 17 16 18 2 10 41 39 112
2008 Non-visible minority 24 18 12 14 16 2 13 51 35 858

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 44 11 7 5 0 0 77 12 266
2017 Non-visible minority 35 46 8 7 3 0 0 81 11 1221
2014 Visible minority 27 47 13 7 5 1 0 75 12 191
2014 Non-visible minority 33 47 9 7 4 0 0 79 11 1215
2011 Visible minority 33 47 9 5 4 1 1 80 10 235
2011 Non-visible minority 36 40 10 8 5 0 0 76 14 1466
2008 Visible minority 31 40 13 12 5 0 0 70 17 111
2008 Non-visible minority 37 42 10 8 3 0 0 79 12 854

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 35 11 13 9 1 1 66 22 268
2017 Non-visible minority 34 38 12 10 6 0 0 72 16 1221
2014 Visible minority 25 30 17 14 12 1 0 56 27 191
2014 Non-visible minority 33 35 14 12 7 0 0 67 19 1214
2011 Visible minority 23 45 14 9 8 0 1 69 17 236
2011 Non-visible minority 32 38 12 11 7 0 0 70 18 1466

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 39 13 11 6 0 1 69 17 266
2017 Non-visible minority 30 39 14 12 6 0 0 69 18 1219

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 37 7 3 3 0 0 87 5 268
2017 Non-visible minority 44 38 9 6 3 0 0 83 9 1218
2014 Visible minority 45 39 10 3 2 1 0 85 5 191
2014 Non-visible minority 47 38 8 4 2 0 0 85 7 1215
2011 Visible minority 48 39 5 6 2 0 0 87 8 236
2011 Non-visible minority 43 41 8 6 2 0 0 84 8 1466
2008 Visible minority 45 37 8 4 4 1 1 83 9 112
2008 Non-visible minority 46 38 8 5 2 0 0 85 7 857

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 33 11 8 11 0 0 69 19 268
2017 Non-visible minority 35 39 11 10 6 0 0 73 16 1221

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 37 8 3 2 0 0 87 5 267
2017 Non-visible minority 52 36 8 4 1 0 0 87 5 1221
2014 Visible minority 60 29 9 1 1 1 0 89 3 191
2014 Non-visible minority 61 27 7 3 2 0 0 88 4 1214
2011 Visible minority 55 32 8 2 2 1 0 88 4 236
2011 Non-visible minority 56 32 8 3 2 0 0 88 4 1469

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 35 13 13 6 0 0 68 18 266
2017 Non-visible minority 36 39 10 10 5 0 0 75 15 1222
2014 Visible minority 29 38 16 8 8 0 1 68 16 191
2014 Non-visible minority 31 42 10 12 5 0 0 73 17 1214
2011 Visible minority 32 41 11 12 3 0 0 73 15 235
2011 Non-visible minority 34 42 10 8 5 0 0 76 14 1468

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 37 16 8 8 0 0 68 16 266
2017 Non-visible minority 41 35 10 9 5 0 0 76 14 1220
2014 Visible minority 29 35 19 8 9 0 0 64 17 191
2014 Non-visible minority 37 35 13 9 5 0 0 73 15 1214

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 38 12 8 6 0 1 73 14 267
2017 Non-visible minority 37 37 12 10 3 0 0 75 13 1220
2014 Visible minority 29 38 18 6 7 1 1 68 13 191
2014 Non-visible minority 37 36 12 9 4 0 1 74 13 1213
2011 Visible minority 38 40 12 4 3 1 1 80 8 234
2011 Non-visible minority 39 40 10 7 3 1 0 80 10 1468

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 38 12 7 3 0 0 78 10 266
2017 Non-visible minority 42 40 9 7 3 0 0 82 9 1215
2014 Visible minority 39 43 11 3 5 0 0 81 8 191
2014 Non-visible minority 41 39 10 6 3 0 0 80 10 1213
2011 Visible minority 39 46 7 4 3 0 1 86 7 235
2011 Non-visible minority 41 40 8 7 4 0 0 81 11 1467
2008 Visible minority 38 38 9 9 6 0 0 76 15 112
2008 Non-visible minority 43 40 9 7 2 0 0 83 8 857

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 36 17 12 5 0 0 66 17 268
2017 Non-visible minority 26 37 20 10 6 0 0 64 16 1224
2014 Visible minority 24 51 14 9 2 0 0 75 11 191
2014 Non-visible minority 30 36 19 9 5 0 0 67 14 1216
2011 Visible minority 26 40 20 11 3 1 0 66 14 236
2011 Non-visible minority 30 35 19 9 6 0 1 66 15 1468
2008 Visible minority 16 42 28 7 6 0 0 58 13 112
2008 Non-visible minority 22 33 24 13 7 0 0 55 20 859

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 25 34 20 7 0 3 28 37 264
2017 Non-visible minority 14 27 36 15 7 0 1 23 41 1221
2014 Visible minority 12 22 45 11 6 1 2 18 35 190
2014 Non-visible minority 10 25 40 17 7 0 2 24 35 1214
2011 Visible minority 15 22 35 18 4 2 3 23 40 235
2011 Non-visible minority 10 28 39 14 7 1 2 21 39 1468
2008 Visible minority 15 22 37 17 3 3 3 21 39 111
2008 Non-visible minority 9 29 41 15 4 0 1 20 38 857

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 15 24 26 15 2 7 46 28 265
2017 Non-visible minority 7 17 27 28 17 2 3 47 25 1213
2014 Visible minority 5 15 23 33 14 5 4 52 22 190
2014 Non-visible minority 6 15 27 30 15 2 3 48 23 1214
2011 Visible minority 11 12 31 24 12 5 5 40 26 235
2011 Non-visible minority 8 18 29 27 14 2 3 43 27 1463
2008 Visible minority 9 16 32 23 12 2 6 39 27 111
2008 Non-visible minority 7 18 32 29 11 1 2 41 25 855

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 15 24 30 20 8 1 3 29 40 263
2017 Non-visible minority 17 23 30 19 8 1 2 28 42 1217
2014 Visible minority 20 21 33 11 9 2 3 22 44 191
2014 Non-visible minority 19 25 29 17 7 1 2 25 45 1213
2011 Visible minority 18 20 31 16 7 3 5 25 42 235
2011 Non-visible minority 21 24 29 14 8 1 2 23 46 1466
2008 Visible minority 12 29 34 14 5 3 3 20 44 111
2008 Non-visible minority 17 24 33 18 6 1 1 25 41 854

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 20 35 19 8 1 3 28 35 263
2017 Non-visible minority 12 23 36 19 8 1 1 28 36 1216
2014 Visible minority 8 22 36 22 8 1 3 31 32 190
2014 Non-visible minority 10 22 39 20 7 0 2 28 33 1208
2011 Visible minority 11 21 35 23 6 1 4 30 33 235
2011 Non-visible minority 11 23 35 20 9 0 2 29 35 1463
2008 Visible minority 14 15 37 24 7 0 3 32 30 111
2008 Non-visible minority 9 25 39 20 6 0 1 26 34 855

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 27 29 15 7 1 5 24 46 264
2017 Non-visible minority 20 28 25 15 8 1 3 24 50 1219
2014 Visible minority 15 25 32 14 7 2 5 23 43 190
2014 Non-visible minority 15 27 28 18 9 1 3 28 43 1214
2011 Visible minority 14 24 28 19 8 2 5 29 40 235
2011 Non-visible minority 15 25 29 17 9 1 3 27 42 1468
2008 Visible minority 18 16 35 17 7 1 6 26 36 111
2008 Non-visible minority 14 24 30 20 8 1 3 29 39 854

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 21 28 19 13 4 4 35 34 265
2017 Non-visible minority 12 19 32 20 11 3 3 33 33 1214
2014 Visible minority 9 14 33 24 11 2 7 39 26 188
2014 Non-visible minority 8 16 30 26 13 2 4 42 26 1215
2011 Visible minority 11 17 28 24 10 3 7 38 31 235
2011 Non-visible minority 10 19 30 23 12 3 4 37 30 1468
2008 Visible minority 15 29 25 14 7 1 9 24 49 111
2008 Non-visible minority 15 27 29 18 7 2 2 27 44 855

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 20 30 16 12 4 4 30 38 264
2017 Non-visible minority 14 21 35 18 8 2 2 27 37 1218
2014 Visible minority 14 21 38 16 6 2 3 23 37 190
2014 Non-visible minority 14 22 35 17 7 2 3 26 38 1216
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 75 17 4 2 1 0 0 92 3 267
2017 Non-visible minority 70 19 5 4 2 0 0 89 6 1222
2014 Visible minority 72 19 4 4 1 0 0 91 5 191
2014 Non-visible minority 74 16 4 4 2 0 0 91 5 1215
2011 Visible minority 69 25 2 4 0 0 0 94 5 235
2011 Non-visible minority 70 19 5 4 2 0 0 89 6 1468
2008 Visible minority 65 25 4 4 3 0 0 89 6 112
2008 Non-visible minority 68 19 4 4 4 0 1 88 8 859

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 24 16 12 9 6 6 58 24 267
2017 Non-visible minority 33 29 13 8 7 5 5 69 16 1222
2014 Visible minority 29 27 15 8 11 6 5 63 20 191
2014 Non-visible minority 35 29 13 8 7 4 4 69 17 1215

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 21 12 14 9 1 0 65 23 267
2017 Non-visible minority 48 29 8 8 5 0 0 78 14 1222
2014 Visible minority 40 27 12 11 9 1 0 68 20 191
2014 Non-visible minority 49 27 9 8 6 1 0 77 15 1216

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 31 11 11 6 2 0 71 17 267
2017 Non-visible minority 43 32 10 9 4 1 0 76 14 1218
2014 Visible minority 34 35 11 14 3 2 0 71 18 191
2014 Non-visible minority 38 38 9 9 4 1 1 77 13 1215
2011 Visible minority 31 40 9 10 7 3 0 73 18 234
2011 Non-visible minority 39 37 9 9 4 1 0 78 13 1466
2008 Visible minority 31 40 12 4 11 2 0 73 15 111
2008 Non-visible minority 39 38 8 10 3 2 0 79 14 856

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 27 13 8 11 12 2 63 22 268
2017 Non-visible minority 34 28 11 8 6 11 1 71 16 1221
2014 Visible minority 33 22 17 9 11 8 1 60 22 191
2014 Non-visible minority 36 27 12 9 6 8 2 70 17 1216
2011 Visible minority 30 30 12 8 9 11 0 67 19 233
2011 Non-visible minority 39 27 11 8 7 8 1 72 17 1466
2008 Visible minority 28 19 20 7 12 13 1 55 22 111
2008 Non-visible minority 39 28 9 9 6 8 1 74 17 857

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 15 17 16 12 12 25 4 44 34 268
2017 Non-visible minority 15 23 16 14 9 19 4 49 30 1222
2014 Visible minority 14 23 17 11 12 20 3 49 30 191
2014 Non-visible minority 16 24 16 15 11 16 3 49 32 1215

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 34 5 7 5 1 0 83 12 268
2017 Non-visible minority 52 34 6 6 1 0 0 86 7 1220
2014 Visible minority 48 38 5 6 2 0 0 86 9 191
2014 Non-visible minority 51 34 6 6 2 0 0 85 8 1215
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 33 10 8 9 0 0 74 17 268
2017 Non-visible minority 44 33 11 8 4 0 0 77 12 1222
2014 Visible minority 41 33 11 8 6 1 0 75 14 191
2014 Non-visible minority 41 33 10 9 5 0 1 75 14 1215
2011 Visible minority 34 41 13 7 4 0 0 75 11 235
2011 Non-visible minority 39 35 9 9 6 1 0 75 15 1467
2008 Visible minority 35 30 11 16 8 1 0 65 24 111
2008 Non-visible minority 37 37 10 10 6 0 0 74 15 858

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 26 11 7 9 2 0 73 16 268
2017 Non-visible minority 51 28 10 6 3 2 1 80 10 1223
2014 Visible minority 44 29 13 6 5 3 1 75 11 191
2014 Non-visible minority 50 26 11 6 4 2 1 78 11 1215
2011 Visible minority 42 32 12 6 4 3 2 78 10 235
2011 Non-visible minority 45 30 10 7 5 2 1 78 12 1467
2008 Visible minority 34 29 12 10 10 4 1 66 22 111
2008 Non-visible minority 47 29 9 7 5 3 0 78 13 858

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 25 8 13 5 0 0 73 19 267
2017 Non-visible minority 47 33 9 7 4 0 0 80 11 1220
2014 Visible minority 47 27 11 7 5 1 1 76 12 191
2014 Non-visible minority 45 31 10 10 4 0 0 76 14 1216
2011 Visible minority 44 35 9 8 4 0 0 80 11 234
2011 Non-visible minority 42 34 8 9 5 1 0 77 15 1468
2008 Visible minority 31 36 5 16 10 2 0 68 27 111
2008 Non-visible minority 43 32 9 9 6 0 0 76 14 856

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 82 15 2 1 1 0 0 96 2 267
2017 Non-visible minority 82 10 4 2 1 0 0 93 4 1219
2014 Visible minority 77 15 2 2 3 1 0 93 5 191
2014 Non-visible minority 83 11 2 2 1 0 0 95 3 1216
2011 Visible minority 79 14 2 3 1 0 2 95 3 235
2011 Non-visible minority 80 13 3 2 2 0 0 93 4 1466
2008 Visible minority 78 12 4 5 1 0 0 90 6 111
2008 Non-visible minority 81 10 3 4 2 0 1 92 6 857

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 24 7 6 6 2 4 80 13 267
2017 Non-visible minority 55 22 7 6 4 3 4 82 10 1219
2014 Visible minority 46 23 10 7 4 4 6 77 12 191
2014 Non-visible minority 51 24 6 5 4 3 6 82 11 1214
2011 Visible minority 35 30 11 8 6 5 5 72 16 236
2011 Non-visible minority 42 28 8 8 5 4 5 77 14 1469

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 26 9 4 7 0 1 80 11 267
2017 Non-visible minority 59 23 8 6 4 1 0 83 10 1222

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 21 13 3 6 3 0 78 9 266
2017 Non-visible minority 61 21 9 5 3 1 0 83 8 1222

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 25 10 7 8 0 0 75 15 267
2017 Non-visible minority 52 28 9 7 4 0 0 80 11 1221
2014 Visible minority 46 25 16 5 7 1 0 72 12 190
2014 Non-visible minority 52 27 8 8 5 0 0 79 13 1216
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 35 12 6 6 3 8 73 14 63
2017 Non-visible minority 29 32 13 8 5 4 9 71 14 364
2014 Visible minority 41 28 10 3 7 0 10 77 12 29
2014 Non-visible minority 44 27 9 6 2 4 8 80 9 343

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 31 16 10 6 5 1 65 18 268
2017 Non-visible minority 34 34 12 9 5 5 0 72 16 1223
2014 Visible minority 27 36 17 6 7 6 0 68 14 191
2014 Non-visible minority 32 37 12 8 4 6 0 74 13 1215
2011 Visible minority 31 27 19 7 9 8 0 63 17 234
2011 Non-visible minority 32 32 13 9 8 6 0 68 18 1465

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 33 17 12 7 2 0 63 20 267
2017 Non-visible minority 33 33 14 11 7 1 0 67 18 1223
2014 Visible minority 27 37 16 9 8 2 1 66 17 191
2014 Non-visible minority 29 38 16 9 6 2 0 69 15 1215
2011 Visible minority 28 34 17 8 8 6 0 66 16 234
2011 Non-visible minority 26 36 15 11 9 3 0 64 20 1464
2008 Visible minority 25 36 19 4 11 5 1 65 15 111
2008 Non-visible minority 31 39 14 9 6 2 0 71 15 860

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 31 21 11 9 6 0 56 22 268
2017 Non-visible minority 22 33 18 15 8 4 0 57 24 1223
2014 Visible minority 20 38 18 12 8 5 0 60 21 191
2014 Non-visible minority 20 36 19 14 6 5 0 59 22 1215
2011 Visible minority 22 33 17 12 7 8 0 60 21 235
2011 Non-visible minority 17 39 18 14 8 5 0 58 23 1468
2008 Visible minority 14 34 17 15 13 7 0 51 30 111
2008 Non-visible minority 16 44 14 16 6 4 0 63 23 858

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 30 13 15 10 5 0 59 27 268
2017 Non-visible minority 28 30 16 12 10 4 0 61 22 1222
2014 Visible minority 25 25 18 14 11 7 0 54 26 190
2014 Non-visible minority 24 31 16 14 9 7 0 59 24 1216
2011 Visible minority 22 36 12 8 11 12 0 66 21 236
2011 Non-visible minority 20 31 16 14 11 8 0 55 27 1467
2008 Visible minority 14 42 13 9 16 7 0 60 26 110
2008 Non-visible minority 20 36 16 15 8 6 0 59 24 859

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 34 19 14 7 1 0 60 21 268
2017 Non-visible minority 20 38 15 15 9 2 0 59 25 1222
2014 Visible minority 18 35 17 18 10 3 0 54 29 191
2014 Non-visible minority 18 38 14 17 10 3 0 58 28 1215
2011 Visible minority 23 39 13 12 9 4 0 64 22 235
2011 Non-visible minority 17 38 13 19 11 2 0 56 30 1467
2008 Visible minority 13 39 11 23 11 3 0 54 35 111
2008 Non-visible minority 20 42 12 18 8 1 0 62 26 858
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 49 9 6 4 1 0 81 10 266
2017 Non-visible minority 30 44 15 7 3 1 0 75 10 1223
2014 Visible minority 25 44 17 10 2 3 0 71 12 191
2014 Non-visible minority 27 43 16 9 3 2 0 72 11 1215
2011 Visible minority 36 39 10 8 3 3 0 77 12 236
2011 Non-visible minority 32 41 13 8 4 2 0 74 12 1466

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 43 8 3 1 4 0 87 5 266
2017 Non-visible minority 43 38 11 2 1 4 0 85 4 1220
2014 Visible minority 40 39 13 4 1 3 0 82 5 191
2014 Non-visible minority 43 36 11 3 1 5 1 85 4 1215
2011 Visible minority 43 33 13 3 1 7 0 82 4 234
2011 Non-visible minority 41 36 12 4 1 5 1 82 6 1466

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 31 13 5 4 1 1 78 9 267
2017 Non-visible minority 44 32 10 7 2 3 1 80 10 1219
2014 Visible minority 38 37 12 6 4 2 1 77 11 191
2014 Non-visible minority 45 33 9 5 4 3 2 82 9 1216
2011 Visible minority 40 32 11 5 5 6 0 77 11 233
2011 Non-visible minority 41 32 9 8 5 4 1 77 13 1464
2008 Visible minority 24 36 9 10 13 5 3 66 25 111
2008 Non-visible minority 36 34 10 10 5 5 1 74 15 859

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 33 15 11 7 3 2 65 19 267
2017 Non-visible minority 29 32 17 11 4 5 1 65 17 1221
2014 Visible minority 29 28 16 14 5 6 1 62 21 191
2014 Non-visible minority 33 33 17 8 4 4 1 70 12 1216
2011 Visible minority 25 36 14 12 7 5 1 65 21 234
2011 Non-visible minority 24 35 16 10 8 6 1 63 19 1465

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 20 15 10 20 11 6 45 36 267
2017 Non-visible minority 17 21 16 15 13 13 4 46 34 1222
2014 Visible minority 15 20 14 12 21 14 4 43 40 191
2014 Non-visible minority 15 20 18 14 14 14 6 43 34 1213
2011 Visible minority 13 15 19 12 17 15 9 37 38 234
2011 Non-visible minority 14 19 17 15 14 15 6 42 37 1465

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 63 22 8 4 1 1 2 87 6 268
2017 Non-visible minority 60 23 8 6 2 1 1 84 8 1222
2014 Visible minority 57 27 10 4 1 1 0 85 5 190
2014 Non-visible minority 60 25 7 4 2 0 1 86 6 1214

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 75 17 3 1 2 1 1 95 3 268
2017 Non-visible minority 70 21 3 1 0 3 1 95 2 1223
2014 Visible minority 66 23 3 1 1 5 1 95 2 191
2014 Non-visible minority 72 18 3 1 0 3 2 95 2 1214
2011 Visible minority 72 18 4 0 1 3 2 94 1 235
2011 Non-visible minority 69 18 6 2 0 2 3 92 2 1468
2008 Visible minority 63 23 7 3 1 2 2 89 4 112
2008 Non-visible minority 70 16 5 3 1 2 3 90 4 860

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 31 13 13 10 3 0 63 23 266
2017 Non-visible minority 30 37 13 12 6 3 0 69 18 1221
2014 Visible minority 21 34 15 17 9 5 0 57 27 191
2014 Non-visible minority 28 34 15 13 6 3 1 64 20 1215
2011 Visible minority 21 45 14 7 10 3 0 68 18 236
2011 Non-visible minority 30 34 15 10 7 3 0 66 18 1467
2008 Visible minority 25 37 16 9 10 3 0 64 20 112
2008 Non-visible minority 27 36 15 10 7 3 1 66 18 859

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 22 14 15 21 7 1 47 39 267
2017 Non-visible minority 26 28 14 15 12 3 2 56 29 1218
2014 Visible minority 14 24 17 17 22 4 1 40 42 191
2014 Non-visible minority 20 26 13 18 16 2 4 49 36 1216
2011 Visible minority 17 27 15 16 19 5 1 47 38 235
2011 Non-visible minority 18 27 14 17 18 3 3 48 37 1469
2008 Visible minority 25 32 11 10 18 2 2 60 29 112
2008 Non-visible minority 25 33 12 14 13 1 2 60 28 857

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 31 19 10 8 5 1 60 19 268
2017 Non-visible minority 29 39 16 9 4 3 0 70 13 1217

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 27 17 9 6 3 0 67 16 268
2017 Non-visible minority 47 34 11 3 1 5 0 85 4 1222
2014 Visible minority 39 37 15 3 4 3 1 78 7 191
2014 Non-visible minority 50 32 10 2 1 4 1 87 3 1214

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 34 14 8 5 1 0 72 13 268
2017 Non-visible minority 43 40 10 4 2 2 0 85 5 1223
2014 Visible minority 34 37 16 6 4 3 1 73 10 191
2014 Non-visible minority 46 35 9 5 2 3 0 84 7 1216
2011 Visible minority 31 39 16 5 5 5 0 73 10 235
2011 Non-visible minority 37 37 13 6 4 3 0 77 10 1468

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 36 8 5 3 0 0 83 8 267
2017 Non-visible minority 51 36 7 4 2 0 0 87 6 1221
2014 Visible minority 43 36 13 5 2 0 1 80 7 191
2014 Non-visible minority 53 33 8 3 2 0 0 87 5 1214
2011 Visible minority 43 41 7 4 4 2 0 85 8 236
2011 Non-visible minority 45 35 11 6 3 1 0 80 9 1466
2008 Visible minority 31 50 7 3 7 2 0 83 9 111
2008 Non-visible minority 44 40 8 5 3 0 0 84 8 858

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 34 18 5 4 0 0 72 10 267
2017 Non-visible minority 42 30 14 9 4 1 0 73 13 1221
2014 Visible minority 30 37 17 12 3 1 0 68 15 191
2014 Non-visible minority 33 35 17 9 5 1 1 69 14 1213
2011 Visible minority 30 37 18 7 6 2 1 68 13 234
2011 Non-visible minority 34 31 16 11 7 1 0 65 19 1469

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 32 16 7 5 0 0 72 12 268
2017 Non-visible minority 42 34 11 9 4 0 0 76 13 1220
2014 Visible minority 28 40 17 10 3 1 0 69 14 191
2014 Non-visible minority 34 38 14 9 4 0 0 73 13 1214
2011 Visible minority 30 43 14 6 5 1 1 74 11 234
2011 Non-visible minority 34 34 16 10 6 0 0 68 17 1466
2008 Visible minority 28 42 13 6 10 1 0 71 16 111
2008 Non-visible minority 34 41 12 8 4 0 0 75 12 860

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 24 19 8 11 4 1 61 19 268
2017 Non-visible minority 35 25 17 11 8 4 1 63 20 1219
2014 Visible minority 26 28 16 17 9 5 0 56 28 191
2014 Non-visible minority 28 25 19 14 10 4 1 55 25 1215
2011 Visible minority 27 32 17 10 9 3 1 62 20 234
2011 Non-visible minority 29 24 17 14 12 4 1 55 27 1469
2008 Visible minority 25 23 17 16 12 6 1 51 30 111
2008 Non-visible minority 27 29 16 15 8 5 1 60 24 860
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Visible minority 54 17 28 267
2017 Non-visible minority 43 24 32 1223
2014 Visible minority 44 18 37 191
2014 Non-visible minority 46 23 31 1216
2011 Visible minority 42 23 36 235
2011 Non-visible minority 47 24 29 1466

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Visible minority 2 29 51 3 12 3 144
2017 Non-visible minority 10 23 49 3 9 6 528
2014 Visible minority 2 26 57 10 9999 5 84
2014 Non-visible minority 10 18 56 6 9999 10 555
2011 Visible minority 1 24 54 8 9999 12 99
2011 Non-visible minority 11 20 55 6 9999 7 690
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 21 79 268
2017 Non-visible minority 15 85 1222
2014 Visible minority 22 78 191
2014 Non-visible minority 16 84 1216

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 36 56
2017 Non-visible minority 43 187
2014 Visible minority 46 41
2014 Non-visible minority 33 190

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 78 56
2017 Non-visible minority 67 187
2014 Visible minority 64 41
2014 Non-visible minority 77 190

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 187
2014 Non-visible minority 7 190

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 56
2017 Non-visible minority 0 187
2014 Visible minority 0 41
2014 Non-visible minority 0 190

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 7 187
2014 Non-visible minority 6 190

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 3 187

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 33 56
2017 Non-visible minority 35 188
2014 Visible minority 21 41
2014 Non-visible minority 41 190

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Visible minority 38 56
2017 Non-visible minority 43 188
2014 Visible minority 45 41
2014 Non-visible minority 49 190

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Visible minority 56 56
2017 Non-visible minority 42 188
2014 Visible minority 52 41
2014 Non-visible minority 54 190

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Visible minority 35 56
2017 Non-visible minority 38 188
2014 Visible minority 34 41
2014 Non-visible minority 43 190

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Visible minority 27 56
2017 Non-visible minority 29 188
2014 Visible minority 36 41
2014 Non-visible minority 34 190

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Visible minority 54 56
2017 Non-visible minority 57 188
2014 Visible minority 45 41
2014 Non-visible minority 57 190

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Visible minority 27 56
2017 Non-visible minority 28 188
2014 Visible minority 26 41
2014 Non-visible minority 35 190

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 5 188
2014 Visible minority 0 41
2014 Non-visible minority 5 190

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 56
2017 Non-visible minority 10 188
2014 Non-visible minority 7 190

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Visible minority 52 56
2017 Non-visible minority 42 188
2014 Visible minority 48 41
2014 Non-visible minority 44 190

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Visible minority 18 56
2017 Non-visible minority 21 188
2014 Visible minority 26 41
2014 Non-visible minority 28 190

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 56
2017 Non-visible minority 11 188
2014 Visible minority 13 41
2014 Non-visible minority 9 190

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 42 56
2017 Non-visible minority 52 188
2014 Visible minority 39 41
2014 Non-visible minority 52 190

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 21 56
2017 Non-visible minority 31 188
2014 Visible minority 25 41
2014 Non-visible minority 32 190

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 13 188
2014 Visible minority 13 41
2014 Non-visible minority 10 190

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 56
2017 Non-visible minority 7 188
2014 Non-visible minority 8 190

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 56
2017 Non-visible minority 12 188
2014 Visible minority 16 41
2014 Non-visible minority 16 190

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 188
2014 Visible minority 12 41
2014 Non-visible minority 3 190

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 56
2017 Non-visible minority 11 188
2014 Visible minority 20 41
2014 Non-visible minority 13 190

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 56
2017 Non-visible minority 11 188
2014 Visible minority 22 41
2014 Non-visible minority 12 190

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 32 56
2017 Non-visible minority 25 188
2014 Visible minority 19 41
2014 Non-visible minority 28 190

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 9 181
2014 Visible minority 14 36
2014 Non-visible minority 11 185

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 53
2017 Non-visible minority 24 181
2014 Visible minority 13 36
2014 Non-visible minority 16 185

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 9 181
2014 Visible minority 19 36
2014 Non-visible minority 8 185

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 7 181
2014 Non-visible minority 7 185

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 6 181
2014 Non-visible minority 11 185

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 53
2017 Non-visible minority 15 181
2014 Non-visible minority 15 185

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 21 53
2017 Non-visible minority 25 181
2014 Visible minority 17 36
2014 Non-visible minority 17 185

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 53
2017 Non-visible minority 7 181
2014 Non-visible minority 7 185

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 53
2017 Non-visible minority 10 181
2014 Non-visible minority 10 185

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 29 53
2017 Non-visible minority 23 181
2014 Visible minority 26 36
2014 Non-visible minority 32 185

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 12 181
2014 Non-visible minority 9 185

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 42 53
2017 Non-visible minority 50 181
2014 Visible minority 42 36
2014 Non-visible minority 52 185

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 55 53
2017 Non-visible minority 56 181
2014 Visible minority 46 36
2014 Non-visible minority 57 185

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 53

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 22 53
2017 Non-visible minority 11 181
2014 Non-visible minority 8 185

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 75 25 56
2017 Non-visible minority 81 19 187

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 13 19 7 7 27 13 46 23 268
2017 Non-visible minority 17 14 16 5 5 32 12 54 17 1221
2014 Visible minority 18 14 20 4 8 28 8 50 19 191
2014 Non-visible minority 18 16 16 6 3 33 8 57 16 1216

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 32 14 7 4 12 2 71 13 268
2017 Non-visible minority 34 30 15 6 3 10 1 72 10 1220
2014 Visible minority 24 31 18 6 6 11 4 64 15 191
2014 Non-visible minority 31 29 17 5 3 14 1 70 9 1214
2011 Visible minority 22 31 21 7 4 13 1 62 13 235
2011 Non-visible minority 30 33 17 6 3 11 0 70 10 1468
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 38 12 6 5 1 15 72 14 268
2017 Non-visible minority 25 40 7 6 2 2 18 81 10 1222
2014 Visible minority 24 44 11 4 2 3 12 80 7 190
2014 Non-visible minority 26 40 8 5 2 1 19 82 8 1216
2011 Visible minority 18 49 9 6 3 2 13 79 11 236
2011 Non-visible minority 26 41 7 5 2 1 17 82 9 1465
2008 Visible minority 18 43 7 14 6 5 7 70 22 111
2008 Non-visible minority 26 39 9 7 3 1 15 77 12 860

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 17 21 4 3 24 21 48 13 268
2017 Non-visible minority 7 16 19 4 2 31 21 48 13 1219
2014 Visible minority 9 13 24 7 5 24 18 37 21 190
2014 Non-visible minority 7 12 19 4 4 33 22 42 16 1216
2011 Visible minority 6 15 22 5 2 33 17 42 13 233
2011 Non-visible minority 7 13 22 5 4 31 18 39 16 1463

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 23 11 2 2 15 15 79 6 267
2017 Non-visible minority 34 24 10 3 1 11 17 80 5 1223
2014 Visible minority 28 33 9 2 2 14 12 83 6 191
2014 Non-visible minority 33 24 10 3 2 10 19 80 6 1215
2011 Visible minority 30 33 8 2 4 11 13 82 7 236
2011 Non-visible minority 33 24 12 3 2 10 16 77 7 1466
2008 Visible minority 26 34 9 1 6 18 6 79 9 111
2008 Non-visible minority 30 28 11 3 2 11 15 78 7 859

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 26 11 4 1 17 14 75 8 267
2017 Non-visible minority 30 24 13 2 1 12 16 76 5 1220
2014 Visible minority 23 27 17 6 1 13 12 67 9 191
2014 Non-visible minority 27 25 11 3 2 12 19 76 8 1215
2011 Visible minority 20 36 12 1 4 14 13 77 6 236
2011 Non-visible minority 28 25 13 4 2 12 16 73 8 1465
2008 Visible minority 21 35 14 4 5 13 7 71 12 111
2008 Non-visible minority 31 24 13 7 3 8 14 71 13 859
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 18 82 268
2017 Non-visible minority 5 95 1219
2014 Visible minority 15 85 190
2014 Non-visible minority 6 94 1214

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 34 46
2017 Non-visible minority 41 67
2014 Visible minority 50 28
2014 Non-visible minority 28 77

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 85 46
2017 Non-visible minority 85 67
2014 Visible minority 71 28
2014 Non-visible minority 84 77

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 46
2017 Non-visible minority 0 67
2014 Visible minority 0 28
2014 Non-visible minority 0 77

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 11 67
2014 Non-visible minority 8 77

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 67

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Visible minority 49 45
2014 Visible minority 62 28

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Visible minority 43 45
2014 Visible minority 36 28
2014 Non-visible minority 0 77

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 27 45
2014 Visible minority 36 28

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 45
2014 Non-visible minority 0 77

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Visible minority 30 45
2017 Non-visible minority 37 68
2014 Visible minority 28 28
2014 Non-visible minority 31 77

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 45
2017 Non-visible minority 35 68
2014 Visible minority 19 28
2014 Non-visible minority 28 77

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 45
2014 Non-visible minority 6 77

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 45
2017 Non-visible minority 0 68

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 21 68
2014 Visible minority 17 28
2014 Non-visible minority 20 77

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 45
2017 Non-visible minority 0 68

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 45
2017 Non-visible minority 22 68
2014 Non-visible minority 19 77

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 45
2014 Visible minority 0 28

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 13 68
2014 Non-visible minority 34 77

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 26 46
2017 Non-visible minority 46 66
2014 Non-visible minority 23 77

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 46
2017 Non-visible minority 21 66
2014 Visible minority 18 28
2014 Non-visible minority 9 77

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 7 66
2014 Non-visible minority 6 77

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 46
2017 Non-visible minority 16 66
2014 Non-visible minority 6 77

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 9 66

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 66
2014 Visible minority 25 28
2014 Non-visible minority 6 77

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 9 66

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 59 46
2017 Non-visible minority 42 66
2014 Visible minority 54 28
2014 Non-visible minority 62 77

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 42
2017 Non-visible minority 25 65
2014 Visible minority 0 26
2014 Non-visible minority 18 76

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 65

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 10 65
2014 Non-visible minority 6 76

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 19 42
2017 Non-visible minority 11 65
2014 Visible minority 34 26

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 11 65
2014 Non-visible minority 8 76

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 42
2017 Non-visible minority 16 65
2014 Non-visible minority 13 76

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 42
2017 Non-visible minority 26 65
2014 Visible minority 19 26
2014 Non-visible minority 33 76

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 11 65
2014 Non-visible minority 14 76

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 33 42
2017 Non-visible minority 45 65
2014 Visible minority 31 26
2014 Non-visible minority 49 76

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 58 42
2017 Non-visible minority 71 65
2014 Visible minority 69 26
2014 Non-visible minority 80 76

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 42

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 65
2014 Non-visible minority 7 76

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 80 20 46
2017 Non-visible minority 87 13 66

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 13 13 6 6 34 12 54 22 268
2017 Non-visible minority 17 14 18 1 2 40 9 60 6 1222
2014 Visible minority 14 10 19 7 6 35 9 43 23 191
2014 Non-visible minority 16 13 16 2 2 43 9 59 8 1214

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 28 14 6 4 17 4 69 13 267
2017 Non-visible minority 37 31 14 3 1 13 1 79 5 1219
2014 Visible minority 25 24 22 5 5 17 4 61 11 191
2014 Non-visible minority 32 29 15 2 2 18 2 76 5 1214
2011 Visible minority 26 35 16 5 3 15 1 72 9 234
2011 Non-visible minority 37 31 15 3 1 12 0 78 5 1467
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 26 19 10 20 1 2 50 31 263
2017 Non-visible minority 23 24 23 14 15 0 2 48 29 1222

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 24 23 15 18 0 1 44 33 265
2017 Non-visible minority 10 29 30 19 11 0 0 40 30 1220

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 27 26 13 14 0 2 46 27 265
2017 Non-visible minority 13 31 27 17 11 0 1 45 28 1219

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 15 28 18 20 16 0 3 44 37 264
2017 Non-visible minority 14 25 23 21 15 0 1 40 36 1221

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 27 16 10 7 1 8 63 19 262
2017 Non-visible minority 32 30 16 10 7 0 5 65 18 1218

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 23 21 15 11 0 2 52 27 264
2017 Non-visible minority 25 30 24 12 9 0 0 55 21 1218

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 28 23 13 7 1 2 56 21 262
2017 Non-visible minority 27 34 22 10 6 0 1 61 16 1219

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 29 20 20 9 1 1 51 29 262
2017 Non-visible minority 20 29 25 17 9 0 0 49 26 1217

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 26 17 19 12 0 2 51 32 264
2017 Non-visible minority 25 30 23 12 9 0 1 55 22 1217

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 29 20 11 5 1 3 62 17 262
2017 Non-visible minority 32 32 20 10 5 0 1 64 15 1215

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 18 12 7 5 0 4 74 13 263
2017 Non-visible minority 54 23 13 6 4 0 1 78 9 1219

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 61 15 6 5 7 1 4 81 13 266
2017 Non-visible minority 78 9 5 4 1 0 3 90 6 1223

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 58 21 9 4 4 0 5 82 9 263
2017 Non-visible minority 62 25 6 3 2 0 1 89 5 1221

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 16 8 9 9 0 4 73 18 262
2017 Non-visible minority 60 21 10 5 4 0 1 82 9 1217

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 10 6 3 1 0 27 85 6 259
2017 Non-visible minority 59 11 4 2 1 0 22 91 4 1219

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 65 13 7 1 1 1 11 89 3 261
2017 Non-visible minority 70 18 6 1 1 0 4 92 2 1216

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 64 8 9 4 7 1 7 79 12 261
2017 Non-visible minority 73 13 5 3 2 0 4 90 5 1223

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 26 12 4 4 0 5 79 8 261
2017 Non-visible minority 54 26 12 5 2 0 2 81 6 1219

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 27 37 19 8 0 0 36 27 267
2017 Non-visible minority 9 30 40 15 6 0 0 39 21 1222

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 19 38 20 8 0 0 28 34 267
2017 Non-visible minority 8 21 42 19 9 0 0 28 29 1214

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 46 12 6 6 3 0 76 12 267
2017 Non-visible minority 31 43 12 7 3 3 0 77 10 1223

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 36 15 16 10 2 0 58 26 266
2017 Non-visible minority 22 40 16 14 6 1 0 63 21 1219
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 19 81 267
2017 Non-visible minority 13 87 1222
2014 Visible minority 16 84 191
2014 Non-visible minority 13 87 1216

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 75 25 51
2017 Non-visible minority 76 24 153
2014 Visible minority 80 20 30
2014 Non-visible minority 80 20 161

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 29 0 12 2 0 5 84 16 39
2017 Non-visible minority 55 28 9 4 3 0 1 84 7 116
2014 Visible minority 53 34 4 5 4 0 0 87 9 24
2014 Non-visible minority 54 29 7 6 4 0 1 84 9 128
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 18 26 12 8 4 0 32 68 267
2017 Non-visible minority 27 25 23 12 10 3 1 28 72 1224

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 24 171
2017 Non-visible minority 24 845

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 44 171
2017 Non-visible minority 37 845

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 22 171
2017 Non-visible minority 18 845

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 33 171
2017 Non-visible minority 41 845

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 171
2017 Non-visible minority 7 845

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 42 171
2017 Non-visible minority 45 845

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Visible minority 4 52 15 9 8 14 164
2017 Non-visible minority 5 47 21 12 4 12 829

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 30 14 18 12 2 8 52 33 171
2017 Non-visible minority 14 28 15 15 18 2 8 47 36 847

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 1 11 10 23 47 4 5 12 77 171
2017 Non-visible minority 2 9 10 18 50 3 8 13 76 849
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