2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 43 2 25 3 0 0 70 29 111
2017 Not a person with a disability 36 44 5 11 4 0 0 80 15 1382
2014 Person with a disability 29 40 7 14 10 0 0 69 24 86
2014 Not a person with a disability 35 47 5 11 3 0 0 82 13 1324
2011 Person with a disability 29 42 5 14 10 0 0 71 24 94
2011 Not a person with a disability 35 46 4 11 4 0 0 82 14 1607
2008 Person with a disability 34 44 0 14 7 0 0 78 22 55
2008 Not a person with a disability 42 46 3 6 3 0 0 88 10 918

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 73 18 4 4 3 0 0 90 6 111
2017 Not a person with a disability 71 21 3 2 1 1 0 93 4 1379
2014 Person with a disability 71 14 8 3 1 1 1 87 5 86
2014 Not a person with a disability 71 20 4 3 1 0 0 92 4 1323
2011 Person with a disability 63 23 7 5 1 0 1 87 6 94
2011 Not a person with a disability 71 22 3 2 1 0 0 94 3 1606
2008 Person with a disability 74 20 2 2 0 0 2 96 2 55
2008 Not a person with a disability 73 19 2 3 2 1 0 94 5 915

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 63 15 9 10 4 0 0 78 13 111
2017 Not a person with a disability 64 19 5 8 3 0 0 83 12 1378
2014 Person with a disability 65 23 2 5 5 1 0 88 10 86
2014 Not a person with a disability 61 23 6 7 3 0 0 84 10 1323
2011 Person with a disability 68 19 4 5 2 0 1 88 8 94
2011 Not a person with a disability 61 22 6 8 3 0 0 83 11 1606
2008 Person with a disability 69 24 5 2 0 0 0 93 2 55
2008 Not a person with a disability 62 20 3 10 4 0 0 83 14 917

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 33 7 17 6 0 0 70 23 111
2017 Not a person with a disability 44 32 6 11 6 0 0 77 17 1378
2014 Person with a disability 42 30 7 12 9 0 0 72 21 86
2014 Not a person with a disability 43 36 7 10 4 0 0 79 14 1322
2011 Person with a disability 42 37 8 9 4 0 0 79 13 94
2011 Not a person with a disability 44 37 7 8 4 0 0 81 12 1605

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 35 17 16 9 0 2 58 25 111
2017 Not a person with a disability 29 40 12 13 5 0 1 70 18 1380
2014 Person with a disability 27 34 14 14 10 0 1 62 24 86
2014 Not a person with a disability 33 36 13 12 4 0 1 70 17 1320
2011 Person with a disability 20 39 15 12 9 1 3 62 22 94
2011 Not a person with a disability 33 39 12 9 5 0 2 73 15 1608
2008 Person with a disability 16 31 20 20 12 0 2 47 33 56
2008 Not a person with a disability 30 40 14 9 5 1 1 71 14 919

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 44 38 8 6 4 0 0 82 10 111
2017 Not a person with a disability 41 39 10 7 3 0 0 80 10 1377
2014 Person with a disability 41 36 14 2 7 0 0 77 9 86
2014 Not a person with a disability 42 39 9 7 3 0 0 81 10 1324
2011 Person with a disability 44 28 6 8 14 0 0 72 22 94
2011 Not a person with a disability 42 36 10 7 4 0 0 78 12 1606
2008 Person with a disability 25 43 11 11 9 0 2 69 20 55
2008 Not a person with a disability 36 38 9 12 4 0 0 75 16 919

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 53 34 5 4 3 0 0 88 7 111
2017 Not a person with a disability 49 37 7 5 2 0 0 86 7 1375
2014 Person with a disability 46 35 9 4 6 0 0 81 10 86
2014 Not a person with a disability 49 37 7 5 2 0 0 86 8 1323
2011 Person with a disability 50 28 5 11 7 0 0 78 18 94
2011 Not a person with a disability 49 37 7 5 3 0 0 85 8 1607
2008 Person with a disability 28 45 11 9 5 0 2 74 15 56
2008 Not a person with a disability 44 39 8 6 3 0 0 83 9 919

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 36 10 11 5 0 1 74 16 111
2017 Not a person with a disability 53 33 8 4 1 0 0 87 5 1375
2014 Person with a disability 41 32 9 10 9 0 0 72 19 86
2014 Not a person with a disability 48 36 8 5 2 0 0 85 7 1324

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 29 8 15 7 0 0 70 22 111
2017 Not a person with a disability 47 30 9 8 4 1 0 78 12 1376
2014 Person with a disability 23 37 7 19 13 0 0 61 32 85
2014 Not a person with a disability 43 33 10 10 3 0 1 77 13 1322
2011 Person with a disability 35 38 5 10 10 1 0 74 20 94
2011 Not a person with a disability 44 37 8 7 3 0 1 81 11 1605

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 18 10 13 22 2 13 46 42 111
2017 Not a person with a disability 26 20 12 13 11 3 16 56 29 1376
2014 Person with a disability 14 12 12 16 29 2 14 31 54 85
2014 Not a person with a disability 26 19 12 12 12 3 15 56 30 1322
2011 Person with a disability 20 21 8 14 19 2 15 51 40 94
2011 Not a person with a disability 29 23 9 11 12 3 15 63 27 1606
2008 Person with a disability 19 18 7 17 27 0 12 42 50 55
2008 Not a person with a disability 24 18 13 14 16 2 13 50 35 918

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 44 8 8 4 0 0 80 12 110
2017 Not a person with a disability 35 45 9 7 4 0 0 80 11 1377
2014 Person with a disability 33 46 8 8 5 0 0 79 12 86
2014 Not a person with a disability 32 47 10 7 4 0 0 78 11 1323
2011 Person with a disability 35 36 7 10 13 0 0 71 23 94
2011 Not a person with a disability 36 41 10 8 5 0 0 77 13 1604
2008 Person with a disability 26 38 17 9 10 0 0 64 19 53
2008 Not a person with a disability 36 42 10 9 3 0 0 78 12 915

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 39 7 18 10 0 0 65 27 111
2017 Not a person with a disability 34 37 12 11 6 0 0 71 17 1378
2014 Person with a disability 23 22 24 14 17 0 0 45 31 86
2014 Not a person with a disability 32 35 14 13 7 0 0 67 19 1322
2011 Person with a disability 24 35 19 8 12 2 0 60 21 93
2011 Not a person with a disability 31 40 12 11 7 0 0 71 18 1606

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 36 14 13 11 0 2 61 25 111
2017 Not a person with a disability 30 39 13 12 5 0 0 69 17 1374

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 43 38 9 5 5 0 0 81 10 111
2017 Not a person with a disability 45 38 8 5 3 0 0 84 8 1375
2014 Person with a disability 44 34 7 9 6 0 0 78 15 86
2014 Not a person with a disability 47 39 9 4 2 0 0 86 6 1323
2011 Person with a disability 48 32 7 9 2 1 0 80 12 93
2011 Not a person with a disability 43 41 8 5 2 0 0 84 8 1606
2008 Person with a disability 36 35 13 6 11 0 0 71 16 55
2008 Not a person with a disability 47 38 8 5 2 1 0 85 7 917

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 38 7 15 13 0 1 64 29 111
2017 Not a person with a disability 36 38 11 9 7 0 0 73 16 1378

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 59 32 5 2 2 0 0 91 4 111
2017 Not a person with a disability 51 36 8 4 1 0 0 87 5 1378
2014 Person with a disability 69 21 5 6 0 0 0 90 6 85
2014 Not a person with a disability 60 28 8 2 2 0 0 88 4 1323
2011 Person with a disability 63 24 7 3 2 1 0 87 6 94
2011 Not a person with a disability 55 32 8 3 2 0 0 88 4 1608

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 31 10 18 6 0 0 65 24 111
2017 Not a person with a disability 36 38 11 10 5 0 0 74 15 1378
2014 Person with a disability 22 38 14 18 8 0 0 59 27 85
2014 Not a person with a disability 32 41 11 11 5 0 0 73 16 1323
2011 Person with a disability 30 39 11 9 10 1 0 69 19 94
2011 Not a person with a disability 34 42 10 9 5 0 0 76 13 1606

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 35 10 13 10 0 0 67 23 111
2017 Not a person with a disability 39 36 11 8 5 0 0 75 14 1376
2014 Person with a disability 25 33 19 15 7 0 1 58 22 85
2014 Not a person with a disability 37 36 13 9 6 0 0 73 14 1323

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 34 12 18 6 0 1 64 24 111
2017 Not a person with a disability 37 38 12 9 4 0 0 76 12 1377
2014 Person with a disability 30 28 18 10 11 1 3 60 22 85
2014 Not a person with a disability 37 37 13 9 4 0 1 74 13 1322
2011 Person with a disability 35 39 6 12 7 1 0 75 19 94
2011 Not a person with a disability 39 40 10 6 3 1 0 81 9 1605

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 39 10 5 4 0 0 81 9 110
2017 Not a person with a disability 41 40 10 7 3 0 0 81 9 1372
2014 Person with a disability 40 30 17 7 7 0 0 69 14 85
2014 Not a person with a disability 41 40 10 6 3 0 0 81 9 1322
2011 Person with a disability 35 38 10 8 10 0 0 73 18 94
2011 Not a person with a disability 41 41 8 7 3 0 0 82 10 1605
2008 Person with a disability 36 36 16 9 4 0 0 71 13 55
2008 Not a person with a disability 42 40 8 7 2 0 0 82 9 917

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 30 22 14 9 1 0 54 24 111
2017 Not a person with a disability 27 38 19 10 5 0 0 65 16 1382
2014 Person with a disability 19 32 21 13 13 1 1 52 26 86
2014 Not a person with a disability 30 38 18 8 4 0 0 69 13 1324
2011 Person with a disability 22 30 25 11 11 0 1 53 22 94
2011 Not a person with a disability 30 36 18 9 6 0 1 67 15 1607
2008 Person with a disability 18 31 31 12 8 0 0 49 20 55
2008 Not a person with a disability 22 34 24 12 7 0 0 56 20 919

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 27 27 10 4 1 1 15 57 111
2017 Not a person with a disability 12 26 36 17 7 0 2 24 39 1375
2014 Person with a disability 21 21 31 15 11 0 1 26 42 86
2014 Not a person with a disability 9 25 42 16 6 0 2 23 35 1321
2011 Person with a disability 13 38 33 14 1 0 1 15 52 94
2011 Not a person with a disability 11 26 39 14 7 1 2 22 39 1605
2008 Person with a disability 15 24 34 17 7 0 4 25 40 54
2008 Not a person with a disability 10 28 41 16 4 0 1 20 38 917

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 24 31 18 9 1 5 28 39 110
2017 Not a person with a disability 7 16 26 28 17 2 4 48 24 1369
2014 Person with a disability 10 15 37 21 13 0 2 35 27 85
2014 Not a person with a disability 6 15 26 31 15 3 4 50 23 1322
2011 Person with a disability 13 15 36 19 16 0 1 35 29 94
2011 Not a person with a disability 8 17 29 27 13 3 4 43 27 1601
2008 Person with a disability 9 22 29 22 8 4 5 33 35 54
2008 Not a person with a disability 7 17 32 28 12 1 2 41 25 915

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 28 29 13 5 0 1 19 52 110
2017 Not a person with a disability 16 23 30 19 8 2 2 29 41 1371
2014 Person with a disability 26 19 29 17 5 0 4 23 47 86
2014 Not a person with a disability 19 25 30 16 8 1 2 25 45 1321
2011 Person with a disability 25 26 27 13 8 2 0 21 52 94
2011 Not a person with a disability 20 23 30 15 8 1 3 24 45 1604
2008 Person with a disability 23 23 31 19 2 0 2 21 47 54
2008 Not a person with a disability 16 24 33 17 6 2 1 24 42 914

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 27 28 15 6 0 1 21 50 109
2017 Not a person with a disability 12 22 36 19 9 1 1 28 35 1371
2014 Person with a disability 21 24 32 12 8 0 3 21 46 86
2014 Not a person with a disability 9 21 39 21 7 1 2 29 31 1315
2011 Person with a disability 19 25 26 25 6 0 0 31 44 94
2011 Not a person with a disability 11 22 36 20 8 0 2 29 34 1601
2008 Person with a disability 20 22 27 15 9 0 6 26 45 54
2008 Not a person with a disability 9 24 39 21 6 0 1 27 34 915

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 35 12 9 5 0 3 15 73 111
2017 Not a person with a disability 18 27 27 15 8 1 3 25 47 1373
2014 Person with a disability 31 19 26 12 7 0 5 20 53 86
2014 Not a person with a disability 13 27 29 18 9 1 3 28 42 1321
2011 Person with a disability 23 33 21 12 8 3 1 21 58 94
2011 Not a person with a disability 14 25 30 18 9 1 4 28 41 1606
2008 Person with a disability 26 21 31 11 5 0 6 17 49 54
2008 Not a person with a disability 13 23 31 20 8 1 3 30 38 914

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 27 24 16 6 2 5 24 50 111
2017 Not a person with a disability 11 19 32 20 12 3 3 34 32 1369
2014 Person with a disability 13 16 38 13 10 2 7 26 32 86
2014 Not a person with a disability 8 16 30 27 13 2 4 42 25 1320
2011 Person with a disability 13 16 33 19 11 4 3 33 32 94
2011 Not a person with a disability 10 18 30 23 12 3 4 38 30 1606
2008 Person with a disability 21 31 26 13 7 0 2 21 53 54
2008 Not a person with a disability 15 27 28 18 7 2 3 26 44 915

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 32 24 15 6 2 3 22 53 110
2017 Not a person with a disability 14 20 35 18 9 2 3 28 36 1373
2014 Person with a disability 22 26 24 15 7 2 4 23 51 86
2014 Not a person with a disability 14 21 36 17 7 2 3 25 37 1323
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 74 16 4 3 3 0 0 90 5 110
2017 Not a person with a disability 71 19 5 4 2 0 0 90 6 1380
2014 Person with a disability 76 19 1 2 1 0 0 95 3 86
2014 Not a person with a disability 74 17 4 4 1 0 0 91 5 1323
2011 Person with a disability 66 23 6 2 2 0 0 89 4 94
2011 Not a person with a disability 70 20 4 5 1 0 0 90 6 1606
2008 Person with a disability 72 19 2 2 4 0 2 93 5 56
2008 Not a person with a disability 67 20 4 4 4 0 1 88 8 918

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 31 11 6 15 4 4 65 23 110
2017 Not a person with a disability 32 28 14 9 6 5 5 67 17 1381
2014 Person with a disability 34 23 9 9 20 4 1 59 31 86
2014 Not a person with a disability 34 29 14 8 7 4 4 69 16 1323

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 43 26 7 7 16 1 0 70 23 110
2017 Not a person with a disability 48 28 9 10 5 0 0 76 15 1380
2014 Person with a disability 48 21 2 12 17 1 0 69 28 86
2014 Not a person with a disability 48 27 10 8 6 1 0 76 14 1324

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 30 13 10 8 1 0 69 18 110
2017 Not a person with a disability 42 32 10 10 4 2 0 76 14 1376
2014 Person with a disability 33 38 8 13 8 0 0 71 21 86
2014 Not a person with a disability 38 37 9 9 4 1 1 77 13 1323
2011 Person with a disability 40 30 7 13 7 4 0 73 20 94
2011 Not a person with a disability 38 38 9 9 4 1 0 77 13 1603
2008 Person with a disability 30 34 7 18 7 4 0 66 26 56
2008 Not a person with a disability 38 39 8 9 4 1 0 78 13 914

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 25 14 8 11 9 1 63 22 111
2017 Not a person with a disability 33 28 12 8 7 12 1 70 17 1379
2014 Person with a disability 34 23 7 19 13 2 1 60 33 86
2014 Not a person with a disability 36 26 13 9 6 9 2 69 17 1324
2011 Person with a disability 40 19 5 7 15 13 0 68 25 94
2011 Not a person with a disability 37 28 11 8 7 8 1 72 16 1602
2008 Person with a disability 26 24 13 14 16 8 0 54 33 56
2008 Not a person with a disability 38 27 10 9 6 9 1 72 16 915

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 16 15 11 18 21 4 40 39 111
2017 Not a person with a disability 15 22 16 14 9 20 4 49 30 1380
2014 Person with a disability 22 11 17 14 22 13 1 38 42 85
2014 Not a person with a disability 15 25 16 14 10 17 3 50 30 1324

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 44 34 8 10 3 0 0 78 14 111
2017 Not a person with a disability 52 34 6 6 2 0 0 86 8 1378
2014 Person with a disability 38 28 13 8 14 0 0 66 21 86
2014 Not a person with a disability 51 35 6 6 2 0 0 87 8 1323
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 33 7 12 9 0 1 72 22 111
2017 Not a person with a disability 43 33 11 8 5 0 0 77 13 1380
2014 Person with a disability 37 24 15 15 9 0 0 61 24 86
2014 Not a person with a disability 41 34 10 9 5 1 1 76 14 1323
2011 Person with a disability 40 33 4 11 11 1 0 73 22 93
2011 Not a person with a disability 38 36 10 8 6 0 0 75 14 1606
2008 Person with a disability 27 35 18 9 9 0 2 63 19 55
2008 Not a person with a disability 37 36 10 10 6 0 0 74 16 917

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 40 28 11 9 10 2 0 69 20 111
2017 Not a person with a disability 50 27 10 6 4 2 1 80 10 1381
2014 Person with a disability 37 24 14 11 10 3 0 63 22 86
2014 Not a person with a disability 50 26 11 6 4 2 1 78 10 1323
2011 Person with a disability 47 21 12 10 10 1 0 68 20 93
2011 Not a person with a disability 44 31 10 6 4 2 1 78 11 1606
2008 Person with a disability 27 35 9 20 5 4 0 65 26 55
2008 Not a person with a disability 46 28 10 6 6 3 0 77 13 917

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 29 10 12 8 0 0 71 20 111
2017 Not a person with a disability 48 31 9 8 4 0 0 80 12 1377
2014 Person with a disability 36 28 12 16 9 0 0 64 25 86
2014 Not a person with a disability 46 30 10 9 4 0 0 77 13 1324
2011 Person with a disability 45 22 8 13 11 0 0 68 24 93
2011 Not a person with a disability 42 35 8 9 5 1 0 78 14 1606
2008 Person with a disability 31 31 7 22 9 0 0 62 31 55
2008 Not a person with a disability 42 33 9 9 6 1 0 76 15 915

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 81 10 6 2 1 0 0 91 3 111
2017 Not a person with a disability 82 12 3 2 1 0 0 94 3 1376
2014 Person with a disability 76 15 3 1 4 1 0 92 5 86
2014 Not a person with a disability 82 12 2 2 1 0 0 95 3 1324
2011 Person with a disability 76 12 5 7 0 0 0 88 7 93
2011 Not a person with a disability 80 13 3 2 2 0 0 93 4 1605
2008 Person with a disability 77 11 3 5 2 0 2 89 7 56
2008 Not a person with a disability 81 10 3 4 2 0 1 92 6 915

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 52 20 8 5 9 4 3 76 15 111
2017 Not a person with a disability 55 23 7 6 4 2 4 82 10 1376
2014 Person with a disability 45 24 10 7 6 2 6 75 14 86
2014 Not a person with a disability 51 24 7 6 4 3 6 82 11 1321
2011 Person with a disability 44 27 8 7 8 3 3 76 16 94
2011 Not a person with a disability 41 29 9 8 5 4 5 76 14 1608

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 58 14 10 9 9 1 0 72 18 111
2017 Not a person with a disability 58 24 8 5 4 1 0 83 9 1379

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 17 14 6 7 0 0 73 13 111
2017 Not a person with a disability 60 21 10 4 3 1 0 82 8 1378

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 51 20 8 13 8 0 0 71 21 111
2017 Not a person with a disability 51 28 9 7 4 0 0 80 11 1378
2014 Person with a disability 41 28 4 14 13 0 0 69 27 86
2014 Not a person with a disability 51 27 9 7 5 0 0 79 12 1322
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 23 12 12 15 0 11 56 30 26
2017 Not a person with a disability 30 33 13 7 4 5 8 72 13 401
2014 Person with a disability 29 28 11 12 0 8 12 71 15 25
2014 Not a person with a disability 45 27 9 6 2 4 8 81 9 348

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 28 17 13 10 4 2 57 25 111
2017 Not a person with a disability 34 34 13 9 5 5 0 71 15 1381
2014 Person with a disability 24 27 14 15 15 6 0 54 32 86
2014 Not a person with a disability 32 37 13 7 4 6 0 74 12 1323
2011 Person with a disability 30 22 12 11 17 8 0 56 30 94
2011 Not a person with a disability 32 32 14 8 8 6 0 68 17 1601

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 34 14 15 12 2 1 57 28 111
2017 Not a person with a disability 33 33 15 11 7 1 0 67 18 1379
2014 Person with a disability 19 38 16 9 17 1 0 57 27 86
2014 Not a person with a disability 30 38 16 9 5 2 0 69 15 1323
2011 Person with a disability 25 30 12 12 18 2 0 57 31 94
2011 Not a person with a disability 27 36 16 10 8 3 0 65 19 1600
2008 Person with a disability 15 35 16 17 13 4 0 52 31 56
2008 Not a person with a disability 31 39 15 8 6 2 0 71 14 918

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 25 17 22 16 6 1 41 41 111
2017 Not a person with a disability 22 33 19 14 8 4 0 58 22 1381
2014 Person with a disability 9 30 16 17 21 7 0 42 41 86
2014 Not a person with a disability 20 37 19 13 6 4 0 60 20 1323
2011 Person with a disability 20 28 11 16 14 11 0 54 34 94
2011 Not a person with a disability 17 38 18 13 8 5 0 59 22 1606
2008 Person with a disability 12 37 9 22 9 11 0 55 34 56
2008 Not a person with a disability 15 43 15 16 7 4 0 61 23 916

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 30 16 12 18 4 1 52 31 111
2017 Not a person with a disability 28 30 16 12 10 5 0 61 23 1380
2014 Person with a disability 13 25 15 23 16 8 0 41 42 86
2014 Not a person with a disability 25 30 16 13 9 7 0 59 23 1323
2011 Person with a disability 19 29 13 11 16 12 0 54 31 94
2011 Not a person with a disability 20 32 16 13 10 8 0 57 26 1606
2008 Person with a disability 12 23 26 11 20 9 0 38 33 56
2008 Not a person with a disability 19 38 15 14 8 6 0 60 24 916

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 30 15 18 17 3 1 49 36 111
2017 Not a person with a disability 21 37 16 15 8 2 0 60 23 1380
2014 Person with a disability 8 33 12 28 17 2 0 42 46 86
2014 Not a person with a disability 19 38 15 17 9 3 0 58 27 1323
2011 Person with a disability 19 29 10 20 18 3 0 50 40 94
2011 Not a person with a disability 18 39 13 18 10 2 0 58 29 1605
2008 Person with a disability 7 44 13 19 15 2 0 52 35 56
2008 Not a person with a disability 19 41 12 18 8 1 0 62 27 916
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 42 15 7 5 0 0 72 12 111
2017 Not a person with a disability 30 45 13 7 3 1 0 76 10 1379
2014 Person with a disability 22 40 17 15 6 0 0 62 21 86
2014 Not a person with a disability 28 43 16 9 2 2 0 73 11 1323
2011 Person with a disability 24 38 17 14 4 3 0 64 19 94
2011 Not a person with a disability 33 41 13 8 4 2 0 75 12 1605

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 41 12 2 2 1 1 84 4 111
2017 Not a person with a disability 42 39 10 3 1 5 0 85 4 1376
2014 Person with a disability 44 32 10 7 3 1 2 79 11 86
2014 Not a person with a disability 43 36 11 3 1 5 1 85 4 1323
2011 Person with a disability 39 34 11 7 3 5 0 78 10 94
2011 Not a person with a disability 41 36 12 4 1 6 1 82 5 1603

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 28 10 4 5 3 2 80 10 111
2017 Not a person with a disability 44 32 10 7 3 3 1 79 10 1376
2014 Person with a disability 46 30 4 5 13 2 0 78 18 86
2014 Not a person with a disability 44 34 9 5 3 2 2 82 8 1324
2011 Person with a disability 46 16 9 16 8 4 0 65 26 94
2011 Not a person with a disability 41 34 9 7 4 4 1 78 12 1600
2008 Person with a disability 24 34 10 11 7 11 2 67 21 56
2008 Not a person with a disability 35 34 10 10 6 5 1 73 16 917

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 31 18 13 11 1 2 57 24 111
2017 Not a person with a disability 30 33 17 11 5 5 1 66 16 1378
2014 Person with a disability 25 35 17 7 14 1 0 61 22 86
2014 Not a person with a disability 33 32 17 9 3 5 1 69 13 1323
2011 Person with a disability 25 25 15 12 16 5 1 54 31 94
2011 Not a person with a disability 24 36 16 10 7 6 1 64 19 1601

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 12 9 19 33 6 3 33 57 111
2017 Not a person with a disability 17 21 17 14 13 13 5 47 33 1379
2014 Person with a disability 9 14 15 16 36 7 3 26 57 86
2014 Not a person with a disability 15 20 18 13 13 14 6 44 34 1321
2011 Person with a disability 11 9 14 17 29 16 4 25 58 94
2011 Not a person with a disability 14 19 17 14 14 15 7 42 36 1601

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 61 22 4 7 4 2 0 85 11 110
2017 Not a person with a disability 60 23 8 5 1 1 1 85 7 1381
2014 Person with a disability 64 21 6 2 5 2 0 87 7 86
2014 Not a person with a disability 60 25 8 4 2 0 1 86 6 1321

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 65 20 6 5 2 1 1 87 7 110
2017 Not a person with a disability 71 20 3 1 0 3 1 95 1 1382
2014 Person with a disability 74 13 4 1 0 4 4 95 1 86
2014 Not a person with a disability 71 19 3 1 0 3 2 95 2 1322
2011 Person with a disability 71 15 8 2 0 3 1 90 2 94
2011 Not a person with a disability 69 19 6 1 0 2 3 92 2 1606
2008 Person with a disability 59 24 5 2 2 5 3 90 4 56
2008 Not a person with a disability 69 16 5 3 1 2 2 90 4 919

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 29 11 19 13 5 0 56 33 110
2017 Not a person with a disability 30 36 13 11 6 3 0 69 18 1378
2014 Person with a disability 22 23 14 20 17 4 0 46 39 86
2014 Not a person with a disability 27 35 15 13 6 3 1 65 20 1323
2011 Person with a disability 14 37 13 17 15 4 0 53 34 94
2011 Not a person with a disability 30 35 15 9 7 3 0 67 17 1606
2008 Person with a disability 12 31 18 13 20 7 0 46 35 56
2008 Not a person with a disability 28 37 15 10 7 3 1 67 18 918

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 17 16 19 19 4 4 41 41 110
2017 Not a person with a disability 25 27 13 15 14 3 2 55 30 1376
2014 Person with a disability 11 19 15 20 30 2 4 31 53 86
2014 Not a person with a disability 20 26 14 18 16 3 4 49 36 1324
2011 Person with a disability 10 20 13 18 33 2 4 32 54 94
2011 Not a person with a disability 18 28 14 17 17 3 3 49 36 1607
2008 Person with a disability 13 26 17 16 23 2 3 41 41 56
2008 Not a person with a disability 26 33 11 14 13 1 2 61 28 916

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 33 21 13 7 3 0 58 20 110
2017 Not a person with a disability 28 37 17 9 4 4 0 69 14 1376

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 34 14 5 4 2 0 77 9 110
2017 Not a person with a disability 46 32 12 4 2 5 0 82 6 1381
2014 Person with a disability 33 38 13 8 4 3 0 74 13 86
2014 Not a person with a disability 50 33 10 2 1 4 1 86 3 1322

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 34 11 14 5 2 0 69 19 110
2017 Not a person with a disability 43 39 11 4 2 2 0 83 6 1382
2014 Person with a disability 30 30 13 16 8 4 0 62 25 86
2014 Not a person with a disability 46 36 10 4 2 3 0 84 6 1324
2011 Person with a disability 30 29 15 16 8 2 0 60 24 94
2011 Not a person with a disability 37 38 13 5 4 3 0 77 9 1606

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 40 36 8 10 5 1 0 77 15 110
2017 Not a person with a disability 50 36 7 4 2 0 0 87 6 1379
2014 Person with a disability 31 37 13 7 12 0 0 68 19 86
2014 Not a person with a disability 53 34 8 3 1 0 0 88 4 1322
2011 Person with a disability 42 33 8 8 7 1 0 76 15 94
2011 Not a person with a disability 45 36 10 5 3 1 0 81 8 1605
2008 Person with a disability 26 43 12 7 9 2 0 71 17 56
2008 Not a person with a disability 43 41 8 5 3 0 0 84 8 916

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 32 18 9 7 2 0 65 17 109
2017 Not a person with a disability 42 31 14 8 4 1 0 73 12 1379
2014 Person with a disability 27 24 23 10 16 0 0 51 26 86
2014 Not a person with a disability 33 36 16 9 4 1 0 70 13 1321
2011 Person with a disability 27 28 21 14 10 0 0 55 24 94
2011 Not a person with a disability 34 32 16 10 7 1 0 66 17 1606

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 36 14 13 5 1 0 68 18 110
2017 Not a person with a disability 42 34 12 8 4 0 0 76 12 1379
2014 Person with a disability 25 33 15 13 14 0 0 58 27 86
2014 Not a person with a disability 34 39 14 9 3 0 0 74 12 1322
2011 Person with a disability 28 29 20 13 9 0 0 57 22 94
2011 Not a person with a disability 34 35 15 9 6 0 0 69 16 1603
2008 Person with a disability 12 40 23 13 13 0 0 52 25 56
2008 Not a person with a disability 35 41 12 7 4 0 0 76 12 918

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 26 21 7 10 3 1 61 17 110
2017 Not a person with a disability 35 25 17 10 8 4 1 62 20 1378
2014 Person with a disability 24 27 12 16 17 3 0 53 35 85
2014 Not a person with a disability 28 25 19 14 10 4 1 55 25 1324
2011 Person with a disability 30 16 16 18 17 2 0 47 36 94
2011 Not a person with a disability 28 26 17 13 11 4 1 57 25 1606
2008 Person with a disability 16 30 18 16 14 4 2 49 32 56
2008 Not a person with a disability 27 29 16 15 8 5 1 59 24 918
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Person with a disability 48 21 31 111
2017 Not a person with a disability 45 23 32 1380
2014 Person with a disability 51 19 30 86
2014 Not a person with a disability 45 23 32 1324
2011 Person with a disability 50 22 28 94
2011 Not a person with a disability 46 24 30 1604

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Person with a disability 13 27 44 0 12 4 53
2017 Not a person with a disability 8 24 50 3 10 6 618
2014 Person with a disability 9 14 58 5 9999 14 43
2014 Not a person with a disability 9 19 56 7 9999 9 600
2011 Person with a disability 15 14 60 4 9999 7 47
2011 Not a person with a disability 10 21 54 6 9999 8 742
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 34 66 111
2017 Not a person with a disability 15 85 1380
2014 Person with a disability 31 69 86
2014 Not a person with a disability 15 85 1324

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 32 38
2017 Not a person with a disability 43 206
2014 Person with a disability 50 27
2014 Not a person with a disability 34 203

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 77 38
2017 Not a person with a disability 69 206
2014 Person with a disability 81 27
2014 Not a person with a disability 74 203

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 206
2014 Not a person with a disability 5 203

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 38
2017 Not a person with a disability 0 206
2014 Person with a disability 0 27
2014 Not a person with a disability 0 203

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 6 206
2014 Not a person with a disability 7 203

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 38
2017 Not a person with a disability 3 206
2014 Person with a disability 0 27

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 26 38
2017 Not a person with a disability 36 207
2014 Person with a disability 41 27
2014 Not a person with a disability 38 203

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 53 38
2017 Not a person with a disability 41 207
2014 Person with a disability 37 27
2014 Not a person with a disability 49 203

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 53 38
2017 Not a person with a disability 44 207
2014 Person with a disability 73 27
2014 Not a person with a disability 51 203

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 36 38
2017 Not a person with a disability 38 207
2014 Person with a disability 71 27
2014 Not a person with a disability 38 203

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 34 38
2017 Not a person with a disability 29 207
2014 Person with a disability 42 27
2014 Not a person with a disability 34 203

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 42 38
2017 Not a person with a disability 58 207
2014 Person with a disability 67 27
2014 Not a person with a disability 54 203

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 26 38
2017 Not a person with a disability 28 207
2014 Person with a disability 57 27
2014 Not a person with a disability 30 203

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 6 207
2014 Person with a disability 0 27
2014 Not a person with a disability 4 203

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 38
2017 Not a person with a disability 11 207
2014 Not a person with a disability 7 203

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 63 38
2017 Not a person with a disability 42 207
2014 Person with a disability 58 27
2014 Not a person with a disability 43 203

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 22 38
2017 Not a person with a disability 20 207
2014 Person with a disability 25 27
2014 Not a person with a disability 29 203

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 10 207
2014 Person with a disability 17 27
2014 Not a person with a disability 9 203

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 47 38
2017 Not a person with a disability 49 207
2014 Person with a disability 60 27
2014 Not a person with a disability 50 203

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 39 38
2017 Not a person with a disability 26 207
2014 Person with a disability 37 27
2014 Not a person with a disability 30 203

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 13 207
2014 Person with a disability 18 27
2014 Not a person with a disability 9 203

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 207
2014 Not a person with a disability 8 203

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 15 38
2017 Not a person with a disability 12 207
2014 Not a person with a disability 16 203

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 3 207
2014 Person with a disability 0 27
2014 Not a person with a disability 4 203

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 11 207
2014 Person with a disability 19 27
2014 Not a person with a disability 14 203

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 24 38
2017 Not a person with a disability 9 207
2014 Person with a disability 22 27
2014 Not a person with a disability 13 203

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 24 38
2017 Not a person with a disability 28 207
2014 Person with a disability 19 27
2014 Not a person with a disability 27 203

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 199
2014 Not a person with a disability 12 194

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 24 199
2014 Not a person with a disability 16 194

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 10 199
2014 Not a person with a disability 10 194

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 6 199
2014 Not a person with a disability 7 194

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 5 199
2014 Not a person with a disability 11 194

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 36
2017 Not a person with a disability 14 199
2014 Not a person with a disability 13 194

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 26 36
2017 Not a person with a disability 23 199
2014 Not a person with a disability 18 194

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 199
2014 Not a person with a disability 7 194

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 15 36
2017 Not a person with a disability 11 199
2014 Person with a disability 18 27
2014 Not a person with a disability 9 194

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 28 36
2017 Not a person with a disability 24 199
2014 Person with a disability 43 27
2014 Not a person with a disability 30 194

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 36
2017 Not a person with a disability 10 199
2014 Person with a disability 29 27
2014 Not a person with a disability 7 194

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 61 36
2017 Not a person with a disability 47 199
2014 Person with a disability 73 27
2014 Not a person with a disability 49 194

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 2 199
2014 Not a person with a disability 0 194

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 59 36
2017 Not a person with a disability 56 199
2014 Person with a disability 66 27
2014 Not a person with a disability 54 194

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 36

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 36
2017 Not a person with a disability 14 199
2014 Not a person with a disability 8 194

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 80 20 37
2017 Not a person with a disability 80 20 207

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 8 12 20 11 16 26 8 29 41 111
2017 Not a person with a disability 17 14 16 5 4 31 12 55 17 1379
2014 Person with a disability 14 9 19 9 12 32 4 37 33 86
2014 Not a person with a disability 18 16 16 5 3 33 9 58 15 1324

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 31 14 17 9 7 2 57 28 111
2017 Not a person with a disability 34 30 15 6 3 11 1 73 10 1378
2014 Person with a disability 19 19 24 9 13 15 1 46 26 85
2014 Not a person with a disability 31 30 17 5 3 13 2 71 9 1323
2011 Person with a disability 24 30 15 9 10 12 0 62 21 94
2011 Not a person with a disability 29 33 18 6 3 11 1 70 10 1606
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 36 4 1 5 0 24 86 8 111
2017 Not a person with a disability 24 40 8 7 2 2 17 79 11 1380
2014 Person with a disability 26 36 4 7 1 1 24 84 10 85
2014 Not a person with a disability 26 41 8 5 2 1 18 82 8 1324
2011 Person with a disability 30 31 6 4 2 1 26 83 9 93
2011 Not a person with a disability 25 43 8 5 2 1 16 82 9 1604
2008 Person with a disability 30 38 6 6 4 4 13 82 11 56
2008 Not a person with a disability 25 40 9 8 3 1 14 76 14 918

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 7 13 19 8 5 22 27 39 25 110
2017 Not a person with a disability 7 16 19 3 2 31 21 49 12 1378
2014 Person with a disability 6 11 22 8 8 22 22 31 29 86
2014 Not a person with a disability 8 12 19 4 3 33 21 42 15 1323
2011 Person with a disability 6 9 21 7 4 32 19 33 23 94
2011 Not a person with a disability 7 13 23 5 3 32 18 40 15 1599

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 19 12 3 2 12 21 75 6 111
2017 Not a person with a disability 34 24 11 2 1 11 16 80 5 1380
2014 Person with a disability 30 19 10 3 3 11 23 75 10 86
2014 Not a person with a disability 33 25 9 3 2 11 18 81 6 1323
2011 Person with a disability 30 20 10 5 3 8 25 74 11 94
2011 Not a person with a disability 33 26 12 3 2 10 15 78 7 1605
2008 Person with a disability 27 24 11 2 2 24 11 78 5 56
2008 Not a person with a disability 30 29 11 3 3 11 14 78 7 917

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 23 17 2 2 12 21 69 5 111
2017 Not a person with a disability 29 25 13 3 1 14 16 76 6 1376
2014 Person with a disability 22 21 15 5 7 9 22 62 16 85
2014 Not a person with a disability 27 25 12 4 2 13 18 75 8 1324
2011 Person with a disability 14 28 11 7 3 14 24 67 15 94
2011 Not a person with a disability 27 27 13 3 2 12 14 74 8 1604
2008 Person with a disability 21 27 13 11 7 13 8 61 23 56
2008 Not a person with a disability 30 25 13 6 3 9 13 71 12 917
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 23 77 108
2017 Not a person with a disability 7 93 1380
2014 Person with a disability 22 78 86
2014 Not a person with a disability 6 94 1321

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 24 25
2017 Not a person with a disability 41 88
2014 Person with a disability 30 19
2014 Not a person with a disability 36 84

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 84 25
2017 Not a person with a disability 86 88
2014 Person with a disability 84 19
2014 Not a person with a disability 80 84

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 6 88

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 25
2017 Not a person with a disability 0 88
2014 Person with a disability 0 19
2014 Not a person with a disability 0 84

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 20 25
2017 Not a person with a disability 7 88
2014 Not a person with a disability 8 84

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 25

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 27 88
2014 Not a person with a disability 22 84

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 26 88
2014 Person with a disability 0 19
2014 Not a person with a disability 12 84

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 16 88
2014 Not a person with a disability 14 84

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 25
2017 Not a person with a disability 9 88
2014 Person with a disability 0 19

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 19 25
2017 Not a person with a disability 38 88
2014 Not a person with a disability 33 84

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 29 88
2014 Not a person with a disability 29 84

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 25
2014 Not a person with a disability 6 84

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 25
2017 Not a person with a disability 0 88

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 25
2014 Person with a disability 0 19
2014 Not a person with a disability 8 84

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 16 88
2014 Not a person with a disability 20 84

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 25
2017 Not a person with a disability 0 88

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 73 25
2014 Person with a disability 63 19

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 25
2014 Not a person with a disability 0 84

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 19 25
2017 Not a person with a disability 9 88
2014 Person with a disability 26 19
2014 Not a person with a disability 28 84

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 44 25
2017 Not a person with a disability 34 87
2014 Person with a disability 35 19
2014 Not a person with a disability 14 84

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 32 25
2017 Not a person with a disability 15 87
2014 Not a person with a disability 10 84

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 87
2014 Not a person with a disability 6 84

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 22 25
2017 Not a person with a disability 13 87
2014 Not a person with a disability 6 84

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 87

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 87
2014 Not a person with a disability 11 84

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 24 25
2014 Person with a disability 0 19
2014 Not a person with a disability 6 84

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 40 25
2017 Not a person with a disability 53 87
2014 Person with a disability 44 19
2014 Not a person with a disability 63 84

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 23 84
2014 Person with a disability 0 18
2014 Not a person with a disability 16 82

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 23
2014 Person with a disability 0 18

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 11 84
2014 Person with a disability 0 18
2014 Not a person with a disability 9 82

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 24 23
2017 Not a person with a disability 12 84
2014 Not a person with a disability 10 82

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 10 84
2014 Not a person with a disability 10 82

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 15 84
2014 Not a person with a disability 10 82

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 27 23
2017 Not a person with a disability 21 84
2014 Person with a disability 49 18
2014 Not a person with a disability 26 82

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 9 84
2014 Person with a disability 27 18
2014 Not a person with a disability 11 82

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 53 23
2017 Not a person with a disability 38 84
2014 Person with a disability 71 18
2014 Not a person with a disability 40 82

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 23

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 62 23
2017 Not a person with a disability 68 84
2014 Person with a disability 89 18
2014 Not a person with a disability 76 82

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 23

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 84
2014 Not a person with a disability 9 82

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 74 26 25
2017 Not a person with a disability 87 13 87

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 17 22 7 6 33 4 44 22 110
2017 Not a person with a disability 17 13 17 2 2 39 10 60 8 1381
2014 Person with a disability 7 11 16 12 9 41 4 32 39 86
2014 Not a person with a disability 16 13 16 2 2 42 9 59 8 1322

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 27 21 9 6 9 2 59 17 110
2017 Not a person with a disability 35 30 14 3 2 14 2 78 5 1378
2014 Person with a disability 17 28 18 8 8 21 0 56 20 86
2014 Not a person with a disability 32 28 16 2 2 18 2 76 4 1322
2011 Person with a disability 21 36 17 10 5 11 0 64 17 93
2011 Not a person with a disability 36 32 15 3 1 13 1 78 5 1605
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 18 23 19 19 1 1 37 39 109
2017 Not a person with a disability 23 25 22 12 15 0 2 49 28 1377

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 22 27 18 19 1 1 35 37 109
2017 Not a person with a disability 12 29 29 18 12 0 0 41 30 1377

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 24 26 18 21 0 2 34 40 108
2017 Not a person with a disability 14 31 27 16 11 0 1 46 27 1377

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 8 22 16 26 23 1 3 31 52 108
2017 Not a person with a disability 15 26 23 20 15 0 2 42 35 1378

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 29 19 5 14 1 7 59 21 108
2017 Not a person with a disability 32 29 16 11 6 1 6 65 18 1373

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 26 20 16 17 1 0 46 34 111
2017 Not a person with a disability 26 29 23 13 8 0 0 55 21 1371

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 25 23 16 12 0 1 49 28 110
2017 Not a person with a disability 27 33 22 10 6 1 1 61 16 1371

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 22 19 26 16 0 1 39 42 109
2017 Not a person with a disability 20 30 24 17 8 0 0 50 25 1370

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 24 21 16 22 0 1 40 38 109
2017 Not a person with a disability 25 30 22 13 9 0 1 56 22 1372

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 31 22 10 11 0 2 57 21 110
2017 Not a person with a disability 32 31 20 10 5 0 1 64 15 1367

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 27 16 9 8 0 1 66 17 110
2017 Not a person with a disability 55 21 12 6 4 0 2 78 9 1373

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 15 11 11 4 0 3 73 16 111
2017 Not a person with a disability 77 10 4 4 2 0 3 89 6 1379

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 51 28 11 5 4 0 1 80 9 110
2017 Not a person with a disability 63 24 6 3 2 0 2 89 5 1375

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 19 13 10 10 0 0 67 19 109
2017 Not a person with a disability 60 20 9 5 4 0 2 81 10 1372

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 52 6 4 1 3 0 34 87 7 109
2017 Not a person with a disability 58 11 5 2 1 0 22 90 4 1370

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 62 20 5 1 2 0 9 91 3 109
2017 Not a person with a disability 70 16 6 1 1 0 5 91 2 1369

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 57 14 10 5 10 0 4 75 15 109
2017 Not a person with a disability 73 12 5 3 3 0 4 89 5 1376

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 35 36 16 7 5 0 0 72 12 109
2017 Not a person with a disability 54 25 12 4 2 0 3 81 6 1371

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 3 24 32 24 17 0 1 27 41 111
2017 Not a person with a disability 10 30 40 15 5 0 0 39 21 1379

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 21 32 13 6 0 0 19 49 111
2017 Not a person with a disability 8 20 42 20 9 0 0 29 28 1371

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 42 16 6 4 0 0 73 11 111
2017 Not a person with a disability 31 44 12 7 4 3 0 77 10 1380

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 30 21 22 13 1 0 43 36 111
2017 Not a person with a disability 23 40 15 14 7 2 0 63 21 1375
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 54 46 111
2017 Not a person with a disability 11 89 1379
2014 Person with a disability 50 50 86
2014 Not a person with a disability 11 89 1324

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 83 17 60
2017 Not a person with a disability 73 27 145
2014 Person with a disability 83 17 43
2014 Not a person with a disability 79 21 148

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 35 6 5 6 0 0 82 12 50
2017 Not a person with a disability 56 26 7 7 1 0 3 84 8 106
2014 Person with a disability 51 24 6 9 10 0 0 75 19 36
2014 Not a person with a disability 55 32 6 5 2 0 1 87 6 116
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 16 23 14 16 3 1 28 72 111
2017 Not a person with a disability 27 24 23 12 9 3 1 29 71 1381

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 35 75
2017 Not a person with a disability 23 941

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 40 75
2017 Not a person with a disability 38 941

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 75
2017 Not a person with a disability 19 941

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 44 75
2017 Not a person with a disability 39 941

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 75
2017 Not a person with a disability 7 941

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 33 75
2017 Not a person with a disability 45 941

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Person with a disability 1 32 17 18 7 25 72
2017 Not a person with a disability 5 49 20 11 5 11 921

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 25 10 18 25 3 5 43 46 75
2017 Not a person with a disability 14 28 15 15 16 2 8 48 35 943

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 1 5 4 12 69 2 6 7 89 75
2017 Not a person with a disability 2 10 10 19 48 3 7 13 75 945
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