2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	42	6	5	3	86	8	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	47	4	10	5	81	15	207
2017	University certificate or diploma below the bachelor's level	40	41	8	11	0	82	11	50
2017	Bachelor's degree	38	45	4	10	3	83	13	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	42	5	16	5	73	21	551
2014	Secondary or high school graduation certificate or equivalent or less	47	39	5	7	1	86	9	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	47	5	8	2	85	10	225
2014	University certificate or diploma below the bachelor's level	25	46	7	14	7	71	22	42
2014	Bachelor's degree	37	48	5	8	1	85	10	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	46	5	15	5	75	20	538
2011	Secondary or high school graduation certificate or equivalent or less	42	41	6	9	2	83	12	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	45	4	7	4	86	11	282
2011	University certificate or diploma below the bachelor's level	32	46	4	16	2	78	18	52
2011	Bachelor's degree	33	49	3	11	4	82	15	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	46	5	13	5	77	18	613
2008	Secondary or high school graduation certificate or equivalent or less	40	44	4	7	6	84	13	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	39	2	10	2	87	12	126
2008	University certificate or diploma below the bachelor's level	57	37	0	3	3	94	6	33
2008	Bachelor's degree	41	47	2	6	4	88	9	332
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	48	3	7	3	87	10	365

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	26	3	0	0	2	0	97	0	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	20	4	4	0	0	0	91	4	207
2017	University certificate or diploma below the bachelor's level	64	28	2	2	0	2	2	96	2	50
2017	Bachelor's degree	71	20	4	2	1	1	1	93	3	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	19	3	4	2	1	0	91	6	550
2014	Secondary or high school graduation certificate or equivalent or less	73	18	4	2	1	0	2	92	3	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	25	5	2	0	0	0	93	2	225
2014	University certificate or diploma below the bachelor's level	54	27	5	7	5	2	0	83	12	42
2014	Bachelor's degree	72	20	4	3	0	0	0	93	4	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	19	4	3	1	1	0	92	4	537
2011	Secondary or high school graduation certificate or equivalent or less	75	18	3	3	0	0	0	93	3	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	27	1	2	2	0	1	96	3	282
2011	University certificate or diploma below the bachelor's level	57	33	6	2	2	0	0	90	4	52
2011	Bachelor's degree	72	20	5	3	1	0	0	92	3	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	23	4	2	1	0	1	94	3	612
2008	Secondary or high school graduation certificate or equivalent or less	73	21	2	1	3	1	0	95	3	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	17	3	3	4	1	2	90	7	125
2008	University certificate or diploma below the bachelor's level	71	19	3	3	3	0	0	90	6	32
2008	Bachelor's degree	77	17	1	3	1	1	0	96	3	332
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	22	2	4	1	1	1	93	5	364

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	24	6	7	1	0	0	86	8	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	24	6	9	1	0	0	84	10	206
2017	University certificate or diploma below the bachelor's level	66	17	8	7	2	0	0	83	9	50
2017	Bachelor's degree	66	19	4	7	3	0	0	85	10	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	15	7	9	6	0	0	78	15	549
2014	Secondary or high school graduation certificate or equivalent or less	62	24	4	7	2	0	1	87	9	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	28	6	5	3	0	0	86	8	224
2014	University certificate or diploma below the bachelor's level	54	19	15	5	7	0	0	73	12	42
2014	Bachelor's degree	62	23	6	7	2	0	0	86	9	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	19	7	8	5	0	0	81	12	538
2011	Secondary or high school graduation certificate or equivalent or less	60	27	6	3	3	0	1	88	6	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	23	5	8	2	0	0	85	10	282
2011	University certificate or diploma below the bachelor's level	47	32	10	8	4	0	0	79	12	52
2011	Bachelor's degree	62	21	6	7	3	0	0	84	10	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	19	4	10	3	0	0	82	14	612
2008	Secondary or high school graduation certificate or equivalent or less	58	23	3	11	3	1	0	83	14	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	16	5	8	6	0	0	81	14	125
2008	University certificate or diploma below the bachelor's level	56	16	3	18	6	0	0	72	24	32
2008	Bachelor's degree	65	22	2	7	3	1	0	87	10	332
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	20	3	11	5	0	1	82	15	366

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	32	5	7	3	85	10	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	35	8	7	4	81	11	206
2017	University certificate or diploma below the bachelor's level	37	42	6	10	6	79	15	50
2017	Bachelor's degree	46	30	6	11	5	77	17	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	33	6	14	9	71	24	549
2014	Secondary or high school graduation certificate or equivalent or less	54	24	7	12	2	78	14	144
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	40	6	10	3	80	13	225
2014	University certificate or diploma below the bachelor's level	41	33	5	10	12	74	22	42
2014	Bachelor's degree	46	36	6	8	3	83	12	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	38	8	12	5	75	17	537
2011	Secondary or high school graduation certificate or equivalent or less	53	32	5	5	5	85	10	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	37	6	10	3	81	13	281
2011	University certificate or diploma below the bachelor's level	41	38	11	8	2	79	10	52
2011	Bachelor's degree	45	37	7	7	3	83	10	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	38	7	11	5	78	15	612

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	43	12	10	2	0	0	77	12	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	38	12	13	6	0	1	68	19	206
2017	University certificate or diploma below the bachelor's level	34	43	9	11	2	0	0	78	13	50
2017	Bachelor's degree	30	37	11	14	5	0	1	69	20	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	42	14	13	6	0	1	67	19	550
2014	Secondary or high school graduation certificate or equivalent or less	44	34	11	7	2	0	2	79	10	144
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	36	15	12	5	0	1	67	18	223
2014	University certificate or diploma below the bachelor's level	28	34	19	10	9	0	0	62	19	42
2014	Bachelor's degree	33	38	12	12	4	0	0	72	16	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	35	13	14	5	0	1	67	20	538
2011	Secondary or high school graduation certificate or equivalent or less	40	34	10	8	5	0	3	77	13	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	38	12	7	7	0	1	74	14	282
2011	University certificate or diploma below the bachelor's level	31	31	21	6	10	0	2	63	16	52
2011	Bachelor's degree	33	38	12	10	4	1	1	73	14	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	42	12	12	5	0	2	71	17	613
2008	Secondary or high school graduation certificate or equivalent or less	36	36	15	8	6	0	0	72	14	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	34	9	13	8	2	1	69	21	126
2008	University certificate or diploma below the bachelor's level	33	33	15	12	6	0	0	67	18	33
2008	Bachelor's degree	31	36	17	9	6	0	1	68	15	333
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	45	14	9	5	1	2	72	14	366

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	43	18	6	1	0	0	75	6	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	36	10	10	4	0	0	76	14	206
2017	University certificate or diploma below the bachelor's level	46	34	11	4	6	0	0	80	9	50
2017	Bachelor's degree	41	39	10	6	3	0	0	81	10	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	40	8	6	3	0	0	83	10	550
2014	Secondary or high school graduation certificate or equivalent or less	43	37	11	8	1	1	0	81	9	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39	13	4	4	0	0	80	7	225
2014	University certificate or diploma below the bachelor's level	37	30	20	9	4	0	0	67	13	42
2014	Bachelor's degree	40	38	8	9	5	0	0	78	13	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	41	7	5	3	0	0	84	8	538
2011	Secondary or high school graduation certificate or equivalent or less	44	33	13	7	3	0	0	77	10	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	37	11	6	6	0	0	76	12	282
2011	University certificate or diploma below the bachelor's level	42	36	15	3	4	0	0	78	8	52
2011	Bachelor's degree	42	36	8	9	6	0	0	77	15	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	35	9	7	4	0	0	80	11	612
2008	Secondary or high school graduation certificate or equivalent or less	32	37	14	12	3	0	1	70	16	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	38	10	16	6	0	0	68	22	126
2008	University certificate or diploma below the bachelor's level	42	40	9	9	0	0	0	82	9	33
2008	Bachelor's degree	38	36	12	11	4	0	0	73	15	332
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	41	6	11	5	0	0	78	16	366

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	40	11	4	0	0	84	4	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	39	7	6	1	0	86	7	206
2017	University certificate or diploma below the bachelor's level	54	33	4	6	4	0	87	9	50
2017	Bachelor's degree	48	38	6	7	2	0	85	9	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	36	6	3	3	0	88	6	548
2014	Secondary or high school graduation certificate or equivalent or less	51	35	7	5	1	0	86	6	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	39	9	5	1	0	84	7	224
2014	University certificate or diploma below the bachelor's level	41	35	7	14	2	0	76	17	42
2014	Bachelor's degree	49	37	6	5	4	0	86	8	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	35	6	5	2	0	86	8	538
2011	Secondary or high school graduation certificate or equivalent or less	52	33	8	4	3	0	85	8	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	34	8	6	3	0	83	9	282
2011	University certificate or diploma below the bachelor's level	50	39	4	6	2	0	89	7	52
2011	Bachelor's degree	48	37	6	5	4	0	85	9	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	37	6	6	3	0	85	9	612
2008	Secondary or high school graduation certificate or equivalent or less	40	41	7	9	2	1	82	11	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	33	12	6	5	0	77	11	126
2008	University certificate or diploma below the bachelor's level	48	40	9	0	3	0	88	3	33
2008	Bachelor's degree	46	39	6	6	3	0	85	9	333
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	41	9	6	2	0	82	9	366

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	32	8	3	1	0	0	88	4	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	38	9	2	2	1	1	86	5	206
2017	University certificate or diploma below the bachelor's level	63	28	4	4	2	0	0	91	5	50
2017	Bachelor's degree	55	31	8	4	1	0	1	86	5	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	35	8	7	1	0	0	84	8	547
2014	Secondary or high school graduation certificate or equivalent or less	50	32	12	4	1	1	0	83	5	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	40	9	3	1	0	0	87	4	225
2014	University certificate or diploma below the bachelor's level	36	35	7	13	9	0	0	71	22	42
2014	Bachelor's degree	52	34	8	4	2	0	0	86	6	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	36	7	9	2	1	1	82	11	538

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	26	14	5	1	0	0	81	6	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	26	9	6	5	1	1	80	11	205
2017	University certificate or diploma below the bachelor's level	46	34	10	8	2	0	0	81	10	50
2017	Bachelor's degree	49	32	8	7	4	0	0	81	11	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	32	9	12	7	1	0	72	19	550
2014	Secondary or high school graduation certificate or equivalent or less	45	33	9	9	2	1	2	80	11	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	36	9	9	4	0	1	79	12	224
2014	University certificate or diploma below the bachelor's level	31	35	7	12	14	0	0	66	27	42
2014	Bachelor's degree	47	30	9	10	4	0	0	77	14	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	34	12	11	4	0	1	72	15	537
2011	Secondary or high school graduation certificate or equivalent or less	42	39	9	5	2	0	2	83	8	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	35	10	7	4	0	1	79	11	282
2011	University certificate or diploma below the bachelor's level	47	28	9	9	4	0	3	77	14	51
2011	Bachelor's degree	47	35	7	7	3	1	1	83	10	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	40	8	8	4	0	1	80	13	612

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	20	9	17	3	4	20	62	26	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	17	13	10	9	3	13	62	22	206
2017	University certificate or diploma below the bachelor's level	30	23	7	20	5	2	14	62	29	50
2017	Bachelor's degree	27	21	11	12	11	2	16	58	28	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	21	14	12	17	2	15	48	35	549
2014	Secondary or high school graduation certificate or equivalent or less	36	19	12	9	10	3	11	64	22	144
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	25	13	11	8	3	7	65	21	225
2014	University certificate or diploma below the bachelor's level	36	7	10	19	14	2	12	50	39	42
2014	Bachelor's degree	28	19	12	11	11	3	17	58	27	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	18	11	15	19	3	18	43	43	537
2011	Secondary or high school graduation certificate or equivalent or less	38	28	7	6	10	1	10	75	18	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	28	9	6	8	3	7	75	15	282
2011	University certificate or diploma below the bachelor's level	40	9	10	8	16	4	13	59	29	51
2011	Bachelor's degree	28	19	12	11	11	3	16	58	27	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	23	6	15	15	3	19	53	39	612
2008	Secondary or high school graduation certificate or equivalent or less	34	25	13	11	6	3	10	67	19	116
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	19	11	6	10	1	8	71	18	126
2008	University certificate or diploma below the bachelor's level	46	22	6	6	6	0	14	79	14	33
2008	Bachelor's degree	21	16	11	16	17	2	16	46	41	332
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	17	15	18	21	3	13	36	46	366

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	43	16	5	2	77	7	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	45	9	9	5	77	14	207
2017	University certificate or diploma below the bachelor's level	42	39	4	9	6	81	15	50
2017	Bachelor's degree	35	46	9	7	3	81	10	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	46	7	6	4	82	11	546
2014	Secondary or high school graduation certificate or equivalent or less	41	36	10	7	6	77	13	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	50	10	9	5	77	13	225
2014	University certificate or diploma below the bachelor's level	21	40	19	13	7	61	19	42
2014	Bachelor's degree	31	47	10	7	5	78	13	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	48	10	6	3	82	8	537
2011	Secondary or high school graduation certificate or equivalent or less	44	33	10	8	4	77	13	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	40	11	7	7	75	14	281
2011	University certificate or diploma below the bachelor's level	31	44	10	4	12	74	16	51
2011	Bachelor's degree	33	43	10	9	4	76	14	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	43	9	7	5	79	12	612
2008	Secondary or high school graduation certificate or equivalent or less	36	40	10	10	4	75	14	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	42	9	9	5	77	14	125
2008	University certificate or diploma below the bachelor's level	42	31	15	9	3	73	12	33
2008	Bachelor's degree	37	39	12	9	3	76	12	329
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	46	8	8	3	81	11	364

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	33	13	10	2	1	1	74	12	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	41	13	8	7	0	0	71	16	207
2017	University certificate or diploma below the bachelor's level	37	34	16	9	4	0	0	71	13	50
2017	Bachelor's degree	33	39	11	11	6	0	0	72	17	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	37	10	13	9	0	0	68	22	548
2014	Secondary or high school graduation certificate or equivalent or less	41	28	13	11	6	0	0	70	17	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	16	11	8	0	0	66	18	225
2014	University certificate or diploma below the bachelor's level	26	40	10	10	14	0	0	66	24	42
2014	Bachelor's degree	31	35	15	13	7	0	0	66	19	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	33	14	14	7	1	0	64	22	536
2011	Secondary or high school graduation certificate or equivalent or less	40	32	10	9	8	0	0	72	18	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	31	17	7	11	0	0	65	18	282
2011	University certificate or diploma below the bachelor's level	33	29	18	8	12	0	0	63	20	52
2011	Bachelor's degree	32	42	10	11	5	0	0	74	16	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	45	13	12	7	0	0	68	19	611

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	39	18	10	1	70	11	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	39	14	11	6	69	17	207
2017	University certificate or diploma below the bachelor's level	43	32	9	8	8	75	16	50
2017	Bachelor's degree	27	41	13	13	6	68	19	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	13	12	7	68	19	546

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	37	15	6	1	1	78	6	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	41	11	4	3	1	82	7	207
2017	University certificate or diploma below the bachelor's level	57	31	4	4	4	0	88	8	50
2017	Bachelor's degree	44	40	7	6	3	0	84	9	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	36	7	6	3	0	84	9	546
2014	Secondary or high school graduation certificate or equivalent or less	46	34	11	6	2	1	81	8	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39	11	6	2	0	80	8	225
2014	University certificate or diploma below the bachelor's level	46	32	13	4	5	0	78	9	42
2014	Bachelor's degree	45	41	8	4	2	0	86	6	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	38	7	3	2	0	88	5	537
2011	Secondary or high school graduation certificate or equivalent or less	43	37	10	7	1	1	81	9	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39	9	6	5	0	80	10	282
2011	University certificate or diploma below the bachelor's level	41	37	10	8	4	0	78	12	52
2011	Bachelor's degree	41	43	8	6	2	0	84	8	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	41	6	5	2	0	87	7	611
2008	Secondary or high school graduation certificate or equivalent or less	45	34	9	7	4	2	80	11	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	40	14	3	5	1	78	8	125
2008	University certificate or diploma below the bachelor's level	39	40	12	6	3	0	79	9	33
2008	Bachelor's degree	50	35	8	4	2	1	86	6	331
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	41	6	5	2	0	87	7	366

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	39	14	9	1	76	10	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	14	9	6	70	15	207
2017	University certificate or diploma below the bachelor's level	42	35	11	0	11	77	11	50
2017	Bachelor's degree	33	41	12	9	5	74	14	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	36	7	11	10	71	21	548

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	40	5	1	0	93	1	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	36	7	4	1	88	5	207
2017	University certificate or diploma below the bachelor's level	58	31	5	4	2	89	6	50
2017	Bachelor's degree	51	35	9	4	1	86	5	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	37	7	4	2	87	6	551
2014	Secondary or high school graduation certificate or equivalent or less	63	29	5	1	1	92	3	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	28	9	1	1	88	2	225
2014	University certificate or diploma below the bachelor's level	50	31	8	9	2	81	11	42
2014	Bachelor's degree	61	26	7	3	2	87	6	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	28	8	2	1	89	3	536
2011	Secondary or high school graduation certificate or equivalent or less	68	22	7	3	0	90	3	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	31	6	2	2	89	5	282
2011	University certificate or diploma below the bachelor's level	55	28	10	2	6	83	8	52
2011	Bachelor's degree	54	32	9	3	1	86	5	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	35	8	3	1	88	4	613

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	40	13	11	1	1	0	75	12	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36	13	12	5	0	0	69	18	207
2017	University certificate or diploma below the bachelor's level	47	32	8	8	6	0	0	79	13	50
2017	Bachelor's degree	36	38	11	10	4	0	0	74	14	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	39	8	10	7	0	0	75	17	551
2014	Secondary or high school graduation certificate or equivalent or less	38	36	12	11	3	0	0	74	13	144
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	45	13	12	5	0	0	70	17	225
2014	University certificate or diploma below the bachelor's level	24	40	10	10	17	0	0	64	27	42
2014	Bachelor's degree	31	44	9	11	5	0	0	75	16	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	39	11	13	5	0	0	71	18	537
2011	Secondary or high school graduation certificate or equivalent or less	38	39	11	8	3	0	1	78	11	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	46	11	9	5	0	0	76	13	282
2011	University certificate or diploma below the bachelor's level	32	38	16	4	10	0	0	70	14	52
2011	Bachelor's degree	35	41	9	10	4	0	0	77	14	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	42	12	9	6	0	0	74	14	612

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	39	9	4	2	0	85	6	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	35	11	11	6	0	73	17	207
2017	University certificate or diploma below the bachelor's level	43	31	13	12	2	0	74	14	50
2017	Bachelor's degree	40	37	11	7	4	0	77	12	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	34	11	10	8	0	70	19	549
2014	Secondary or high school graduation certificate or equivalent or less	46	33	10	9	1	1	79	10	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	41	14	6	4	0	76	10	225
2014	University certificate or diploma below the bachelor's level	26	35	12	13	14	0	61	27	42
2014	Bachelor's degree	38	33	15	9	4	0	71	14	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	36	12	10	8	0	69	18	536

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	37	13	8	1	0	0	78	9	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	46	11	8	3	1	0	77	11	207
2017	University certificate or diploma below the bachelor's level	55	28	6	9	2	0	0	83	11	50
2017	Bachelor's degree	38	39	12	8	3	0	0	77	11	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	34	13	11	6	0	1	70	17	551
2014	Secondary or high school graduation certificate or equivalent or less	44	32	11	10	1	1	0	77	12	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	44	11	11	3	0	0	75	14	224
2014	University certificate or diploma below the bachelor's level	22	49	12	7	9	0	0	71	17	42
2014	Bachelor's degree	39	33	13	8	5	0	1	73	13	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	37	14	8	5	1	1	72	14	536
2011	Secondary or high school graduation certificate or equivalent or less	47	34	14	3	0	1	0	83	3	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	41	10	6	3	0	1	81	9	282
2011	University certificate or diploma below the bachelor's level	44	31	15	6	4	0	0	74	10	52
2011	Bachelor's degree	40	41	9	6	3	1	0	81	9	558
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	43	9	8	3	1	1	79	11	612

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	43	9	3	1	0	88	3	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	41	10	8	3	0	80	11	206
2017	University certificate or diploma below the bachelor's level	60	25	6	8	2	0	85	10	50
2017	Bachelor's degree	42	39	10	6	3	0	81	9	541
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	42	9	8	3	0	79	12	548
2014	Secondary or high school graduation certificate or equivalent or less	51	32	11	5	2	0	83	6	144
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	44	12	5	4	0	79	9	225
2014	University certificate or diploma below the bachelor's level	40	32	14	5	7	2	73	12	42
2014	Bachelor's degree	41	38	10	7	4	0	79	12	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	41	10	6	3	0	81	9	537
2011	Secondary or high school graduation certificate or equivalent or less	45	39	8	5	4	0	84	8	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	42	9	5	4	0	82	9	282
2011	University certificate or diploma below the bachelor's level	46	32	10	5	6	0	78	12	51
2011	Bachelor's degree	38	43	8	8	3	0	81	12	558
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	42	8	7	3	0	83	9	613
2008	Secondary or high school graduation certificate or equivalent or less	43	36	10	8	3	0	79	10	116
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	39	7	8	3	0	82	11	126
2008	University certificate or diploma below the bachelor's level	51	28	12	6	3	0	79	9	33
2008	Bachelor's degree	42	39	8	8	3	0	81	10	331
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	42	9	5	2	0	83	7	366

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	29	15	6	3	0	76	9	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	42	17	10	4	0	69	14	207
2017	University certificate or diploma below the bachelor's level	24	57	8	10	2	0	81	11	50
2017	Bachelor's degree	28	37	20	10	5	1	66	15	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	36	23	13	8	0	56	21	551
2014	Secondary or high school graduation certificate or equivalent or less	40	38	17	3	1	1	78	5	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	44	13	6	4	0	77	9	225
2014	University certificate or diploma below the bachelor's level	30	28	22	12	7	0	58	20	42
2014	Bachelor's degree	33	36	21	6	4	1	69	10	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	39	19	13	7	0	61	20	538
2011	Secondary or high school graduation certificate or equivalent or less	38	32	20	7	2	1	71	9	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	37	16	8	4	0	73	11	282
2011	University certificate or diploma below the bachelor's level	35	30	22	9	4	0	65	13	52
2011	Bachelor's degree	32	37	16	8	7	1	69	15	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	36	22	11	7	1	59	19	613
2008	Secondary or high school graduation certificate or equivalent or less	27	35	21	12	5	0	62	17	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	37	15	9	4	0	72	13	126
2008	University certificate or diploma below the bachelor's level	15	32	38	9	6	0	47	15	33
2008	Bachelor's degree	23	33	23	14	7	0	56	21	332
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	35	29	12	9	0	49	21	366

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	24	35	21	9	1	2	31	32	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	29	31	15	6	0	1	21	47	207
2017	University certificate or diploma below the bachelor's level	12	24	35	12	13	2	2	26	37	50
2017	Bachelor's degree	13	26	38	15	6	1	2	21	40	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	26	35	17	7	0	1	24	41	547
2014	Secondary or high school graduation certificate or equivalent or less	8	22	44	20	6	0	0	26	30	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	33	40	11	5	0	2	17	42	225
2014	University certificate or diploma below the bachelor's level	22	21	38	7	4	2	5	12	47	42
2014	Bachelor's degree	10	25	39	16	8	0	2	24	36	461
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	22	42	17	6	0	2	24	34	537
2011	Secondary or high school graduation certificate or equivalent or less	11	35	30	10	6	1	6	18	50	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	27	37	14	9	2	2	24	38	282
2011	University certificate or diploma below the bachelor's level	8	23	39	19	7	4	0	27	32	52
2011	Bachelor's degree	11	26	40	14	6	1	2	21	38	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	24	40	16	4	1	2	20	38	611
2008	Secondary or high school graduation certificate or equivalent or less	16	31	33	13	6	0	1	19	48	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	27	46	5	7	0	2	12	40	126
2008	University certificate or diploma below the bachelor's level	16	16	47	18	3	0	0	22	32	32
2008	Bachelor's degree	9	30	38	17	5	0	2	22	39	331
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	27	43	18	2	1	0	21	35	365

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	18	22	25	22	4	6	52	24	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	14	26	23	17	2	7	44	27	204
2017	University certificate or diploma below the bachelor's level	2	20	23	20	26	2	7	51	24	49
2017	Bachelor's degree	7	18	27	26	16	2	4	45	26	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	15	28	31	14	2	2	47	24	547
2014	Secondary or high school graduation certificate or equivalent or less	5	20	24	26	19	2	4	48	27	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	19	30	24	8	4	6	36	31	225
2014	University certificate or diploma below the bachelor's level	22	9	31	17	9	5	8	30	35	42
2014	Bachelor's degree	6	14	24	33	17	3	3	53	22	461
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	14	28	34	15	2	3	51	20	537
2011	Secondary or high school graduation certificate or equivalent or less	7	25	25	16	12	4	11	33	38	198
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	20	31	20	14	3	2	37	31	281
2011	University certificate or diploma below the bachelor's level	14	21	25	20	11	4	5	34	39	52
2011	Bachelor's degree	8	14	31	29	14	2	3	45	22	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	16	28	31	12	2	3	46	25	610
2008	Secondary or high school graduation certificate or equivalent or less	8	19	30	29	9	1	3	40	28	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	19	32	22	11	2	5	35	31	125
2008	University certificate or diploma below the bachelor's level	6	16	47	25	6	0	0	31	22	32
2008	Bachelor's degree	6	16	34	26	13	2	2	41	23	330
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	19	30	31	12	1	1	44	26	365

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	26	33	14	8	6	3	24	39	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	26	29	17	6	1	5	24	44	205
2017	University certificate or diploma below the bachelor's level	12	31	32	16	7	0	2	24	44	49
2017	Bachelor's degree	17	24	28	19	8	1	2	28	43	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	20	30	21	9	1	1	31	39	546
2014	Secondary or high school graduation certificate or equivalent or less	20	21	29	15	11	1	4	26	43	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	30	28	14	5	1	3	20	50	225
2014	University certificate or diploma below the bachelor's level	24	23	19	23	3	0	8	28	51	42
2014	Bachelor's degree	16	26	33	15	7	1	1	22	44	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	21	28	18	8	1	1	27	44	535
2011	Secondary or high school graduation certificate or equivalent or less	19	30	28	6	7	2	8	14	55	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	24	32	13	8	1	2	22	46	280
2011	University certificate or diploma below the bachelor's level	20	30	16	20	9	4	0	31	52	52
2011	Bachelor's degree	21	21	31	17	7	1	2	25	44	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	23	29	15	9	1	1	25	44	612
2008	Secondary or high school graduation certificate or equivalent or less	22	31	30	12	1	1	3	14	55	116
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	29	31	10	12	1	2	22	46	126
2008	University certificate or diploma below the bachelor's level	18	22	35	12	9	0	3	22	42	32
2008	Bachelor's degree	17	23	34	17	6	2	2	23	42	329
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	22	34	22	6	1	1	29	36	365

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	19	32	23	15	4	0	40	27	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	23	29	22	9	1	2	32	39	206
2017	University certificate or diploma below the bachelor's level	4	22	31	23	20	0	0	42	26	49
2017	Bachelor's degree	11	23	40	16	8	1	1	25	35	541
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	23	36	19	5	0	1	24	39	547
2014	Secondary or high school graduation certificate or equivalent or less	8	25	29	23	12	0	3	36	34	143
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	23	41	16	8	0	3	25	33	224
2014	University certificate or diploma below the bachelor's level	25	15	43	10	2	0	5	12	42	41
2014	Bachelor's degree	9	21	37	23	7	1	1	31	31	461
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	21	41	20	5	0	1	26	32	535
2011	Secondary or high school graduation certificate or equivalent or less	11	25	32	16	10	0	6	28	38	198
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	25	33	21	11	0	1	32	34	280
2011	University certificate or diploma below the bachelor's level	10	25	27	22	14	2	0	37	35	52
2011	Bachelor's degree	12	21	36	21	8	1	2	30	33	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	23	36	21	6	1	1	27	36	610
2008	Secondary or high school graduation certificate or equivalent or less	14	25	39	15	7	0	1	22	39	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	16	36	23	9	0	3	32	30	126
2008	University certificate or diploma below the bachelor's level	10	21	47	13	6	0	3	20	32	31
2008	Bachelor's degree	8	26	38	20	6	1	1	26	35	330
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	24	38	23	5	1	0	28	34	365

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	29	25	18	14	3	2	33	40	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	29	25	15	7	0	4	24	50	206
2017	University certificate or diploma below the bachelor's level	19	26	25	14	12	0	4	27	47	49
2017	Bachelor's degree	21	28	25	13	9	1	4	23	51	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	26	27	16	6	1	2	23	49	549
2014	Secondary or high school graduation certificate or equivalent or less	9	29	20	24	14	1	3	39	39	144
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	31	28	14	6	1	3	21	50	225
2014	University certificate or diploma below the bachelor's level	32	17	29	7	7	0	8	15	53	41
2014	Bachelor's degree	15	24	29	18	10	1	4	29	40	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	28	30	16	8	2	2	25	43	537
2011	Secondary or high school graduation certificate or equivalent or less	14	29	28	13	9	0	7	24	46	199
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	24	26	20	11	2	1	33	41	282
2011	University certificate or diploma below the bachelor's level	18	27	30	11	7	4	4	19	48	52
2011	Bachelor's degree	14	24	30	18	9	1	4	28	40	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	26	30	17	7	2	3	26	42	612
2008	Secondary or high school graduation certificate or equivalent or less	15	28	25	18	10	0	5	29	45	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	19	30	15	12	2	5	29	38	126
2008	University certificate or diploma below the bachelor's level	19	22	39	13	3	0	3	17	43	31
2008	Bachelor's degree	13	23	33	18	9	2	4	28	37	329
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	23	30	23	6	1	2	31	38	365

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	21	34	11	20	5	3	33	29	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	16	27	24	10	3	6	38	33	206
2017	University certificate or diploma below the bachelor's level	8	20	34	14	19	4	2	35	30	50
2017	Bachelor's degree	11	20	34	19	9	2	4	30	33	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	20	29	23	10	3	2	34	36	543
2014	Secondary or high school graduation certificate or equivalent or less	10	10	29	26	16	1	8	46	22	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	20	29	27	9	3	5	38	31	225
2014	University certificate or diploma below the bachelor's level	17	22	24	21	9	0	8	33	41	42
2014	Bachelor's degree	9	14	30	26	15	3	4	43	24	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	16	33	26	12	2	4	40	25	534
2011	Secondary or high school graduation certificate or equivalent or less	11	23	24	19	13	2	8	35	38	199
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	17	28	24	14	2	3	40	30	282
2011	University certificate or diploma below the bachelor's level	14	17	31	18	12	5	2	32	34	52
2011	Bachelor's degree	8	17	31	25	11	2	5	39	27	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	19	31	23	11	3	3	36	31	612
2008	Secondary or high school graduation certificate or equivalent or less	14	25	33	15	6	4	3	23	42	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	26	21	21	11	2	5	34	43	126
2008	University certificate or diploma below the bachelor's level	19	21	25	25	3	0	6	30	43	32
2008	Bachelor's degree	12	26	30	19	9	2	3	29	40	329
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	30	27	16	5	2	2	22	49	365

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	21	36	15	11	4	1	27	35	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	18	37	16	9	1	5	27	34	206
2017	University certificate or diploma below the bachelor's level	10	17	30	22	15	2	4	39	29	49
2017	Bachelor's degree	14	21	33	19	7	3	3	28	37	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	21	34	16	8	1	2	25	40	547
2014	Secondary or high school graduation certificate or equivalent or less	12	17	35	17	10	1	6	30	32	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	24	38	13	6	3	4	21	39	225
2014	University certificate or diploma below the bachelor's level	22	28	31	7	5	0	8	13	54	42
2014	Bachelor's degree	11	22	36	19	8	2	2	28	34	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	21	36	18	5	1	1	24	40	537

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	25	4	3	1	0	0	92	4	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	19	6	5	1	0	0	89	5	207
2017	University certificate or diploma below the bachelor's level	73	15	6	6	0	0	0	88	6	50
2017	Bachelor's degree	74	18	4	3	1	0	0	92	5	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	17	6	5	3	0	1	87	8	550
2014	Secondary or high school graduation certificate or equivalent or less	75	16	6	3	0	0	1	91	3	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	18	6	5	1	0	0	88	6	225
2014	University certificate or diploma below the bachelor's level	64	26	2	2	5	0	0	90	7	42
2014	Bachelor's degree	77	15	3	3	2	0	0	92	5	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	18	3	4	2	0	0	91	6	537
2011	Secondary or high school graduation certificate or equivalent or less	74	20	2	3	0	0	0	94	3	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	20	5	4	2	0	0	89	6	282
2011	University certificate or diploma below the bachelor's level	63	27	4	4	2	0	0	90	6	52
2011	Bachelor's degree	70	19	4	4	2	0	0	90	6	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	22	5	5	1	0	0	89	6	612
2008	Secondary or high school graduation certificate or equivalent or less	67	22	3	3	4	1	1	90	7	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	20	6	3	4	0	3	86	8	126
2008	University certificate or diploma below the bachelor's level	69	12	0	7	10	0	3	83	17	33
2008	Bachelor's degree	71	18	3	4	4	0	1	89	8	332
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	22	5	4	3	0	1	88	7	366

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	31	15	6	4	5	5	72	11	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	25	17	9	7	7	4	63	18	207
2017	University certificate or diploma below the bachelor's level	42	27	8	11	8	4	0	72	20	50
2017	Bachelor's degree	33	29	14	8	7	5	5	68	17	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	28	13	11	7	6	7	64	21	550
2014	Secondary or high school graduation certificate or equivalent or less	42	25	14	8	7	2	1	69	16	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	33	15	5	11	4	1	67	17	225
2014	University certificate or diploma below the bachelor's level	24	26	25	14	7	5	0	53	21	42
2014	Bachelor's degree	30	31	14	8	6	5	6	68	16	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	27	12	10	8	4	4	69	19	537

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	27	10	9	3	0	78	12	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	29	8	8	7	1	77	15	207
2017	University certificate or diploma below the bachelor's level	58	15	8	9	8	2	75	17	50
2017	Bachelor's degree	47	29	9	9	6	0	77	14	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	27	7	11	7	1	74	18	550
2014	Secondary or high school graduation certificate or equivalent or less	52	25	10	7	6	1	77	12	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	28	12	8	11	0	70	19	225
2014	University certificate or diploma below the bachelor's level	31	23	15	24	7	0	54	31	42
2014	Bachelor's degree	53	27	6	8	6	1	80	14	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	28	11	8	6	1	75	14	538

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	32	12	8	3	3	0	77	11	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	31	12	11	7	1	0	70	18	207
2017	University certificate or diploma below the bachelor's level	53	26	10	2	8	2	0	81	9	50
2017	Bachelor's degree	42	33	10	11	4	1	0	76	15	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	31	10	9	5	2	0	76	14	548
2014	Secondary or high school graduation certificate or equivalent or less	45	31	12	6	3	3	1	79	9	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	45	8	12	7	1	1	73	19	225
2014	University certificate or diploma below the bachelor's level	26	38	11	17	7	0	0	64	25	42
2014	Bachelor's degree	38	38	9	9	4	1	1	77	13	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	35	9	10	3	1	1	78	13	537
2011	Secondary or high school graduation certificate or equivalent or less	35	40	12	7	4	2	0	77	11	199
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	36	16	9	7	1	0	68	16	282
2011	University certificate or diploma below the bachelor's level	37	31	11	15	6	0	0	68	21	52
2011	Bachelor's degree	38	38	7	10	3	2	1	78	14	557
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	37	7	8	4	2	0	81	12	612
2008	Secondary or high school graduation certificate or equivalent or less	30	39	6	15	7	3	0	71	22	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	40	7	14	3	2	0	76	17	126
2008	University certificate or diploma below the bachelor's level	28	53	3	6	7	3	0	83	14	32
2008	Bachelor's degree	44	36	8	5	5	1	0	82	10	332
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	39	9	10	4	2	0	77	13	365

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	30	11	8	6	17	0	70	17	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	25	10	9	8	9	1	70	19	207
2017	University certificate or diploma below the bachelor's level	34	36	9	6	4	7	3	79	11	50
2017	Bachelor's degree	33	30	12	7	6	10	2	71	15	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	25	12	9	8	12	1	66	20	550
2014	Secondary or high school graduation certificate or equivalent or less	43	21	13	7	3	11	2	74	12	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	32	11	11	9	7	2	67	22	225
2014	University certificate or diploma below the bachelor's level	28	30	12	15	10	4	0	61	26	42
2014	Bachelor's degree	36	26	12	8	7	10	1	70	16	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	24	13	10	7	8	1	67	19	538
2011	Secondary or high school graduation certificate or equivalent or less	40	27	10	10	4	8	1	74	15	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	29	16	9	9	7	1	64	19	281
2011	University certificate or diploma below the bachelor's level	37	19	14	18	10	2	0	57	28	52
2011	Bachelor's degree	40	26	9	10	6	8	1	72	18	557
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	30	10	6	7	9	1	74	14	611
2008	Secondary or high school graduation certificate or equivalent or less	28	32	10	9	13	8	0	66	24	116
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	26	13	9	7	9	0	67	18	126
2008	University certificate or diploma below the bachelor's level	25	34	20	9	7	6	0	62	17	32
2008	Bachelor's degree	44	25	9	6	7	8	1	75	15	332
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	26	10	11	4	10	2	72	18	365

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	23	17	14	5	18	2	54	24	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	20	15	15	11	22	3	45	35	207
2017	University certificate or diploma below the bachelor's level	25	21	11	8	13	14	7	58	27	50
2017	Bachelor's degree	15	22	15	15	9	20	4	48	31	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	21	18	13	10	22	5	46	30	551
2014	Secondary or high school graduation certificate or equivalent or less	23	26	17	12	11	10	2	55	26	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	23	13	17	14	14	3	47	37	225
2014	University certificate or diploma below the bachelor's level	14	17	17	21	15	16	0	37	42	42
2014	Bachelor's degree	14	25	15	12	11	19	4	51	29	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	24	17	15	10	18	2	48	31	538

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	30	12	2	0	0	87	2	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	35	7	7	2	0	84	9	207
2017	University certificate or diploma below the bachelor's level	63	27	4	6	0	0	91	6	49
2017	Bachelor's degree	48	36	6	7	2	0	85	9	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	33	4	7	3	1	87	9	551
2014	Secondary or high school graduation certificate or equivalent or less	51	36	5	7	1	0	87	8	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	40	8	8	3	0	81	11	225
2014	University certificate or diploma below the bachelor's level	35	45	14	3	2	0	81	5	42
2014	Bachelor's degree	52	32	6	6	3	0	85	9	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	35	5	5	2	0	88	7	538

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	30	10	8	2	1	0	80	10	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	30	12	6	5	0	1	76	12	207
2017	University certificate or diploma below the bachelor's level	45	34	12	6	4	0	0	79	10	50
2017	Bachelor's degree	43	34	11	8	4	1	0	77	12	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	34	10	10	7	0	0	73	17	551
2014	Secondary or high school graduation certificate or equivalent or less	52	26	10	6	4	0	3	79	11	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	35	12	10	3	0	1	74	13	225
2014	University certificate or diploma below the bachelor's level	36	26	20	14	5	0	0	61	19	42
2014	Bachelor's degree	42	31	10	12	5	0	1	73	17	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	37	10	8	6	1	0	77	14	538
2011	Secondary or high school graduation certificate or equivalent or less	51	27	9	6	6	1	0	79	12	199
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	34	8	8	7	0	0	77	15	282
2011	University certificate or diploma below the bachelor's level	40	29	12	10	6	2	2	71	17	52
2011	Bachelor's degree	37	38	10	7	6	1	0	77	13	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	39	11	11	5	0	0	72	17	611
2008	Secondary or high school graduation certificate or equivalent or less	39	34	10	11	5	0	1	73	16	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	33	11	10	5	1	1	73	16	126
2008	University certificate or diploma below the bachelor's level	55	21	12	3	10	0	0	76	13	33
2008	Bachelor's degree	34	38	12	8	7	0	0	72	16	331
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	38	9	12	5	0	0	73	18	365

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	25	11	9	1	1	1	78	11	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	28	9	5	5	1	0	81	10	207
2017	University certificate or diploma below the bachelor's level	58	19	11	8	4	0	0	77	11	50
2017	Bachelor's degree	49	28	10	6	4	2	0	80	10	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	28	10	6	6	2	1	77	12	551
2014	Secondary or high school graduation certificate or equivalent or less	56	26	8	6	3	1	1	84	9	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	28	13	7	5	1	0	74	13	225
2014	University certificate or diploma below the bachelor's level	38	30	20	9	2	0	0	69	12	42
2014	Bachelor's degree	51	25	13	6	3	2	1	78	9	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	26	10	6	6	3	1	77	12	537
2011	Secondary or high school graduation certificate or equivalent or less	48	27	11	4	5	3	1	78	10	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	28	10	6	6	2	0	78	12	281
2011	University certificate or diploma below the bachelor's level	52	17	13	10	4	4	0	71	15	52
2011	Bachelor's degree	45	33	10	5	4	3	1	80	10	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	33	11	9	4	2	2	76	13	611
2008	Secondary or high school graduation certificate or equivalent or less	44	24	10	10	7	5	0	72	18	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	32	10	8	5	2	0	76	13	126
2008	University certificate or diploma below the bachelor's level	39	39	3	9	9	0	0	78	18	33
2008	Bachelor's degree	47	27	10	6	6	4	1	77	12	331
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	30	9	7	6	2	0	77	14	365

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	30	6	8	3	1	1	83	11	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	35	11	6	3	0	0	80	9	205
2017	University certificate or diploma below the bachelor's level	55	24	10	10	2	0	0	79	12	50
2017	Bachelor's degree	48	31	8	8	4	1	0	79	12	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	31	9	9	5	0	1	77	14	549
2014	Secondary or high school graduation certificate or equivalent or less	55	22	10	10	3	0	0	77	13	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	35	8	11	5	0	1	76	16	225
2014	University certificate or diploma below the bachelor's level	34	35	12	15	5	0	0	68	20	42
2014	Bachelor's degree	46	29	11	9	4	0	0	76	13	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	31	9	8	5	0	1	77	13	538
2011	Secondary or high school graduation certificate or equivalent or less	48	31	7	9	4	1	0	80	13	199
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	35	6	8	6	1	0	80	14	282
2011	University certificate or diploma below the bachelor's level	42	35	2	15	4	2	0	79	19	52
2011	Bachelor's degree	42	35	9	9	5	1	0	78	14	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	35	9	10	6	0	0	76	15	611
2008	Secondary or high school graduation certificate or equivalent or less	41	33	9	8	8	0	0	75	17	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	34	8	8	7	1	0	76	15	125
2008	University certificate or diploma below the bachelor's level	39	31	12	12	6	0	0	70	18	33
2008	Bachelor's degree	43	33	8	8	6	1	1	77	14	330
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	32	9	12	5	0	0	74	17	365

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	83	13	1	1	2	0	96	3	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	82	12	4	0	1	0	95	1	206
2017	University certificate or diploma below the bachelor's level	91	4	2	2	2	0	94	4	50
2017	Bachelor's degree	84	10	3	3	1	0	94	4	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	14	4	2	1	1	92	4	549
2014	Secondary or high school graduation certificate or equivalent or less	85	10	3	2	0	1	95	2	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	16	2	2	0	0	96	2	225
2014	University certificate or diploma below the bachelor's level	79	19	0	0	2	0	98	2	42
2014	Bachelor's degree	85	10	2	2	1	0	95	3	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	12	3	2	2	1	93	4	538
2011	Secondary or high school graduation certificate or equivalent or less	85	11	2	2	0	0	96	2	199
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	11	4	1	3	0	92	4	281
2011	University certificate or diploma below the bachelor's level	83	9	6	2	0	0	92	2	52
2011	Bachelor's degree	79	13	2	3	2	0	93	4	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	14	3	3	1	1	93	4	611
2008	Secondary or high school graduation certificate or equivalent or less	82	7	1	4	5	2	91	8	114
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	10	2	5	1	2	93	6	126
2008	University certificate or diploma below the bachelor's level	78	13	0	6	3	0	90	10	33
2008	Bachelor's degree	83	8	3	4	2	1	92	5	333
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	13	4	4	1	2	91	5	365

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	17	10	6	4	2	5	77	11	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	20	6	5	6	3	3	82	12	206
2017	University certificate or diploma below the bachelor's level	62	12	9	8	4	0	5	78	13	50
2017	Bachelor's degree	56	24	7	6	3	2	3	84	9	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	25	6	6	5	3	4	81	12	548
2014	Secondary or high school graduation certificate or equivalent or less	57	23	7	4	3	2	5	86	7	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	23	7	6	7	3	3	78	14	225
2014	University certificate or diploma below the bachelor's level	35	22	10	12	10	0	12	64	24	42
2014	Bachelor's degree	54	25	7	5	2	3	4	84	8	461
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	24	6	6	4	5	9	81	12	537
2011	Secondary or high school graduation certificate or equivalent or less	51	23	7	5	6	2	5	80	12	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	27	11	7	5	4	3	75	13	282
2011	University certificate or diploma below the bachelor's level	50	22	6	8	9	4	2	76	18	52
2011	Bachelor's degree	42	30	8	8	5	4	4	78	13	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	31	10	9	5	6	5	74	15	613

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	18	8	7	0	0	2	84	7	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	19	7	5	4	0	0	83	10	207
2017	University certificate or diploma below the bachelor's level	64	17	10	8	2	0	0	81	10	50
2017	Bachelor's degree	58	24	7	6	4	1	1	83	10	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	27	9	5	6	1	0	80	11	551

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	17	11	3	3	2	83	6	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	19	9	5	3	1	82	9	207
2017	University certificate or diploma below the bachelor's level	64	15	15	4	2	0	79	6	50
2017	Bachelor's degree	60	21	10	4	3	1	82	8	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	23	10	5	5	2	80	10	550

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	22	9	8	1	0	82	9	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	23	10	5	5	0	79	11	206
2017	University certificate or diploma below the bachelor's level	62	23	9	2	4	0	85	6	50
2017	Bachelor's degree	50	29	8	8	5	0	80	12	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	29	10	8	6	1	76	14	550
2014	Secondary or high school graduation certificate or equivalent or less	64	22	8	4	3	0	85	7	144
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	31	8	8	5	0	79	13	225
2014	University certificate or diploma below the bachelor's level	36	33	10	13	7	0	69	21	42
2014	Bachelor's degree	51	26	11	7	5	1	78	12	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	27	9	8	6	1	77	14	538

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	35	11	11	0	7	3	76	12	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	28	12	6	3	6	12	73	12	32
2017	University certificate or diploma below the bachelor's level	26	24	20	9	11	0	9	55	22	20
2017	Bachelor's degree	31	31	14	7	4	4	10	72	12	162
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	36	11	8	7	4	7	71	16	186
2014	Secondary or high school graduation certificate or equivalent or less	42	19	8	16	4	4	8	69	22	26
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	32	15	3	0	0	0	82	3	34
2014	Bachelor's degree	41	25	12	3	2	5	12	80	6	118
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	27	7	6	2	4	8	82	10	187

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	30	10	11	2	4	0	76	13	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	17	6	6	3	0	69	13	207
2017	University certificate or diploma below the bachelor's level	45	25	13	9	4	4	0	73	14	50
2017	Bachelor's degree	31	37	12	9	6	5	1	72	15	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	32	12	11	7	6	0	68	19	551
2014	Secondary or high school graduation certificate or equivalent or less	38	38	12	4	3	5	0	80	7	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	44	17	6	5	3	0	72	11	224
2014	University certificate or diploma below the bachelor's level	27	42	7	15	7	2	0	70	22	42
2014	Bachelor's degree	32	35	12	9	4	8	0	73	14	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	35	12	8	6	6	1	72	15	538
2011	Secondary or high school graduation certificate or equivalent or less	32	32	15	8	6	7	0	68	15	199
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	31	14	7	8	6	0	69	16	282
2011	University certificate or diploma below the bachelor's level	29	32	11	10	10	8	0	66	22	52
2011	Bachelor's degree	30	31	14	8	9	7	0	66	18	557
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	31	15	10	7	5	0	67	18	610

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	33	14	9	2	2	0	75	11	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	33	17	10	7	2	0	66	17	207
2017	University certificate or diploma below the bachelor's level	41	30	11	9	8	0	0	71	17	50
2017	Bachelor's degree	30	35	15	12	6	2	0	67	18	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	31	15	12	9	1	0	63	21	550
2014	Secondary or high school graduation certificate or equivalent or less	35	35	18	6	5	1	0	71	11	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	44	18	8	6	1	0	68	14	224
2014	University certificate or diploma below the bachelor's level	26	32	19	13	10	0	0	59	22	42
2014	Bachelor's degree	28	40	15	10	5	2	0	70	15	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	36	15	10	7	2	1	68	17	538
2011	Secondary or high school graduation certificate or equivalent or less	25	36	21	9	7	2	0	62	16	198
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	34	14	10	10	2	0	64	21	282
2011	University certificate or diploma below the bachelor's level	20	28	27	11	10	4	0	50	22	52
2011	Bachelor's degree	25	35	16	10	9	4	0	62	20	557
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	37	13	11	8	4	0	68	19	610
2008	Secondary or high school graduation certificate or equivalent or less	33	33	13	7	9	4	0	69	17	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	42	14	7	8	3	0	70	16	126
2008	University certificate or diploma below the bachelor's level	30	46	14	0	10	0	0	76	10	33
2008	Bachelor's degree	31	37	15	8	6	2	0	71	14	333
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	39	15	11	5	1	1	69	16	365

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	31	23	11	3	6	0	61	14	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	29	18	12	10	6	0	57	23	207
2017	University certificate or diploma below the bachelor's level	33	31	16	13	4	4	0	66	18	50
2017	Bachelor's degree	21	33	18	16	8	5	0	56	25	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	35	17	15	10	4	0	57	26	550
2014	Secondary or high school graduation certificate or equivalent or less	26	37	18	10	3	6	0	67	14	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	39	24	12	6	4	0	56	19	225
2014	University certificate or diploma below the bachelor's level	14	40	13	17	15	2	0	55	33	42
2014	Bachelor's degree	18	37	18	15	7	5	0	58	23	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	35	18	14	7	4	1	59	22	538
2011	Secondary or high school graduation certificate or equivalent or less	18	40	22	9	5	6	0	62	15	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	38	20	11	8	6	0	59	20	282
2011	University certificate or diploma below the bachelor's level	13	36	20	17	10	4	0	51	28	51
2011	Bachelor's degree	19	35	17	14	10	5	0	57	25	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	40	16	16	7	5	0	59	25	613
2008	Secondary or high school graduation certificate or equivalent or less	18	35	15	17	8	7	0	56	27	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	45	13	13	6	9	0	65	21	125
2008	University certificate or diploma below the bachelor's level	18	43	12	18	6	3	0	63	25	33
2008	Bachelor's degree	16	44	13	15	8	4	0	62	24	332
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	45	16	17	6	3	0	60	23	365

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	29	26	7	4	5	62	11	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	28	18	13	10	4	58	24	207
2017	University certificate or diploma below the bachelor's level	34	23	16	9	14	5	59	24	50
2017	Bachelor's degree	28	32	14	12	9	4	62	23	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	30	13	14	12	5	59	28	551
2014	Secondary or high school graduation certificate or equivalent or less	30	29	17	12	7	6	62	20	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	30	20	14	7	7	56	23	225
2014	University certificate or diploma below the bachelor's level	18	28	22	12	13	7	50	27	42
2014	Bachelor's degree	22	32	18	12	9	8	58	23	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	29	14	15	11	6	58	28	538
2011	Secondary or high school graduation certificate or equivalent or less	19	34	20	11	6	9	59	19	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	34	16	11	10	10	59	23	282
2011	University certificate or diploma below the bachelor's level	23	19	16	18	14	10	47	36	51
2011	Bachelor's degree	19	33	16	12	13	8	56	27	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	30	15	16	10	7	56	28	612
2008	Secondary or high school graduation certificate or equivalent or less	20	33	17	11	10	9	58	23	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	37	13	12	9	10	63	23	126
2008	University certificate or diploma below the bachelor's level	15	40	21	15	7	3	56	22	33
2008	Bachelor's degree	21	38	15	12	9	5	62	22	332
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	38	15	17	9	5	57	27	364

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	35	21	13	5	4	59	19	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	35	18	15	9	2	57	24	207
2017	University certificate or diploma below the bachelor's level	32	29	17	13	6	2	63	20	50
2017	Bachelor's degree	21	38	13	15	10	3	61	25	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	39	16	15	10	1	59	25	550
2014	Secondary or high school graduation certificate or equivalent or less	25	38	16	13	6	1	64	19	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	39	17	17	10	3	55	27	225
2014	University certificate or diploma below the bachelor's level	14	39	15	12	20	0	53	32	42
2014	Bachelor's degree	17	37	14	19	8	3	57	29	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	37	13	18	11	3	57	29	537
2011	Secondary or high school graduation certificate or equivalent or less	20	36	18	17	7	2	57	25	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	37	15	16	10	3	58	27	281
2011	University certificate or diploma below the bachelor's level	13	31	18	21	14	4	46	35	51
2011	Bachelor's degree	16	41	12	18	12	2	57	31	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	38	13	19	11	1	57	30	613
2008	Secondary or high school graduation certificate or equivalent or less	20	41	10	17	9	3	63	27	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	45	13	13	6	3	67	19	126
2008	University certificate or diploma below the bachelor's level	18	55	3	21	3	0	73	24	33
2008	Bachelor's degree	21	41	10	19	8	1	63	27	331
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	40	13	20	10	1	57	30	365

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	51	16	3	0	1	0	81	3	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	41	19	6	3	1	0	72	9	207
2017	University certificate or diploma below the bachelor's level	43	38	11	8	0	0	0	81	8	50
2017	Bachelor's degree	30	46	13	7	3	1	0	77	10	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	45	12	9	4	1	0	74	13	549
2014	Secondary or high school graduation certificate or equivalent or less	32	42	15	6	3	1	1	76	9	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	41	21	6	3	2	0	69	9	224
2014	University certificate or diploma below the bachelor's level	29	52	15	5	0	0	0	81	5	42
2014	Bachelor's degree	29	42	16	7	3	2	0	73	10	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	44	14	12	2	2	0	70	15	538
2011	Secondary or high school graduation certificate or equivalent or less	38	39	14	3	2	3	0	79	6	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	36	17	7	5	4	0	70	13	282
2011	University certificate or diploma below the bachelor's level	33	40	12	10	4	2	0	74	14	52
2011	Bachelor's degree	29	44	12	9	4	2	0	75	13	558
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	40	11	10	4	1	0	75	14	612

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	33	14	3	0	6	0	82	4	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	46	14	4	1	5	0	80	5	207
2017	University certificate or diploma below the bachelor's level	55	30	15	0	0	0	0	85	0	50
2017	Bachelor's degree	43	40	10	2	1	4	0	86	3	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	39	8	3	2	4	0	87	5	548
2014	Secondary or high school graduation certificate or equivalent or less	38	27	18	3	0	13	2	76	3	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	40	14	4	3	6	2	78	7	225
2014	University certificate or diploma below the bachelor's level	36	40	22	0	0	2	0	77	0	42
2014	Bachelor's degree	43	37	11	3	1	4	1	84	4	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	36	7	3	1	4	0	89	4	538
2011	Secondary or high school graduation certificate or equivalent or less	37	32	17	4	2	7	0	75	7	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	37	15	3	1	7	1	80	4	282
2011	University certificate or diploma below the bachelor's level	40	36	12	6	0	5	0	81	6	52
2011	Bachelor's degree	39	37	12	5	1	6	1	81	6	557
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	34	9	4	1	5	0	85	5	611

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	34	13	5	2	4	1	78	8	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	35	12	8	2	3	2	78	10	207
2017	University certificate or diploma below the bachelor's level	66	24	6	2	0	2	0	92	2	50
2017	Bachelor's degree	46	32	10	8	2	2	1	80	10	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	32	10	7	4	3	2	78	12	548
2014	Secondary or high school graduation certificate or equivalent or less	44	38	8	2	2	3	2	87	4	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	36	13	4	3	4	3	79	8	225
2014	University certificate or diploma below the bachelor's level	45	29	7	9	8	2	0	76	17	42
2014	Bachelor's degree	45	34	8	5	4	2	1	82	10	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	33	9	5	4	2	1	81	9	538
2011	Secondary or high school graduation certificate or equivalent or less	42	32	11	6	5	2	2	77	12	199
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	29	10	9	6	6	0	73	16	282
2011	University certificate or diploma below the bachelor's level	49	31	8	6	4	0	2	81	10	52
2011	Bachelor's degree	40	34	11	7	3	4	1	78	11	556
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	34	7	8	5	4	1	78	14	610
2008	Secondary or high school graduation certificate or equivalent or less	40	24	12	9	6	7	2	70	17	116
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	29	8	11	5	7	1	75	17	126
2008	University certificate or diploma below the bachelor's level	47	20	15	6	9	3	0	69	16	33
2008	Bachelor's degree	36	33	11	10	6	3	1	72	17	332
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	41	10	10	5	6	1	74	16	366

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	29	18	10	3	7	1	66	14	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	27	23	13	4	7	2	56	19	207
2017	University certificate or diploma below the bachelor's level	45	26	14	9	4	2	0	73	13	50
2017	Bachelor's degree	28	35	17	11	5	4	0	65	17	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	35	14	11	6	3	1	68	17	550
2014	Secondary or high school graduation certificate or equivalent or less	34	32	18	5	2	6	3	72	8	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	30	16	11	5	7	2	64	18	225
2014	University certificate or diploma below the bachelor's level	27	33	19	16	2	3	0	62	19	42
2014	Bachelor's degree	33	30	19	9	4	4	1	66	14	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	34	15	8	4	4	1	72	12	538
2011	Secondary or high school graduation certificate or equivalent or less	26	35	14	5	8	10	2	69	15	199
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	30	22	9	8	8	3	57	18	282
2011	University certificate or diploma below the bachelor's level	26	33	15	12	8	3	2	63	22	52
2011	Bachelor's degree	23	36	15	10	10	5	1	63	21	557
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	37	16	12	7	3	1	64	20	610

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	23	15	12	10	16	5	53	28	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	21	20	13	12	15	3	46	30	207
2017	University certificate or diploma below the bachelor's level	34	15	15	13	16	6	2	52	31	50
2017	Bachelor's degree	16	23	17	14	14	11	5	47	33	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	18	15	16	18	12	5	42	40	550
2014	Secondary or high school graduation certificate or equivalent or less	18	27	17	9	11	15	3	54	25	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	21	23	15	13	12	3	39	33	225
2014	University certificate or diploma below the bachelor's level	10	16	24	14	20	12	4	31	40	42
2014	Bachelor's degree	17	20	17	14	14	11	7	45	35	461
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	18	15	14	17	16	7	41	39	537
2011	Secondary or high school graduation certificate or equivalent or less	18	25	17	10	14	13	3	51	29	199
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	21	18	13	15	12	4	46	33	282
2011	University certificate or diploma below the bachelor's level	7	15	15	16	22	16	9	29	50	52
2011	Bachelor's degree	14	18	16	15	14	17	7	42	37	557
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	14	18	16	15	17	9	34	42	610

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	21	9	5	1	2	2	84	7	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	24	7	5	0	0	0	87	6	207
2017	University certificate or diploma below the bachelor's level	59	22	8	4	2	3	2	86	6	50
2017	Bachelor's degree	62	23	6	4	1	1	2	88	5	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	23	10	7	3	0	1	80	10	550
2014	Secondary or high school graduation certificate or equivalent or less	66	23	6	2	0	0	3	91	2	144
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	27	10	3	1	0	1	85	5	225
2014	University certificate or diploma below the bachelor's level	47	28	12	7	5	0	0	75	12	42
2014	Bachelor's degree	63	25	5	3	2	1	0	89	6	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	25	9	5	3	0	1	83	8	537

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	74	21	3	0	0	2	0	97	0	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	21	3	0	0	2	1	95	1	207
2017	University certificate or diploma below the bachelor's level	86	11	0	0	3	0	0	97	3	50
2017	Bachelor's degree	69	20	3	1	1	4	2	95	2	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	21	4	3	0	2	1	93	3	550
2014	Secondary or high school graduation certificate or equivalent or less	75	21	3	0	0	1	1	97	0	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	23	5	0	1	4	3	94	1	224
2014	University certificate or diploma below the bachelor's level	64	26	8	2	0	0	0	90	2	42
2014	Bachelor's degree	75	15	3	2	0	4	1	95	2	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	20	3	2	0	3	2	94	2	537
2011	Secondary or high school graduation certificate or equivalent or less	75	16	5	0	0	2	2	94	1	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	20	5	1	0	2	1	93	2	281
2011	University certificate or diploma below the bachelor's level	70	12	11	2	2	2	2	85	4	51
2011	Bachelor's degree	72	16	5	1	0	2	2	93	2	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	21	6	2	1	1	4	91	3	613
2008	Secondary or high school graduation certificate or equivalent or less	74	8	9	0	2	3	4	89	2	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	13	7	3	3	1	3	87	6	126
2008	University certificate or diploma below the bachelor's level	69	22	6	0	3	0	0	90	3	33
2008	Bachelor's degree	68	19	5	2	1	3	2	92	3	333
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	19	4	5	1	2	3	90	6	366

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	36	15	6	2	3	0	76	9	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	38	14	9	6	2	0	70	16	206
2017	University certificate or diploma below the bachelor's level	34	38	10	9	8	0	2	73	17	50
2017	Bachelor's degree	28	39	12	12	5	3	0	70	18	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	32	12	14	9	4	1	62	25	548
2014	Secondary or high school graduation certificate or equivalent or less	32	29	20	10	4	4	2	64	15	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	32	17	12	8	1	2	62	20	224
2014	University certificate or diploma below the bachelor's level	19	47	15	10	7	0	2	68	17	42
2014	Bachelor's degree	27	36	15	14	5	3	0	65	20	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	33	13	15	8	4	1	62	24	538
2011	Secondary or high school graduation certificate or equivalent or less	33	39	14	7	4	3	0	74	12	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	30	20	8	6	4	0	64	15	282
2011	University certificate or diploma below the bachelor's level	29	31	21	12	4	4	0	62	16	52
2011	Bachelor's degree	30	36	13	9	8	4	0	68	18	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	36	15	13	9	2	1	62	23	611
2008	Secondary or high school graduation certificate or equivalent or less	27	37	18	6	6	5	1	68	13	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	40	7	11	9	2	1	72	21	126
2008	University certificate or diploma below the bachelor's level	39	28	12	8	9	3	0	69	18	33
2008	Bachelor's degree	26	36	16	9	9	3	1	65	18	333
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	36	16	12	8	3	0	64	20	365

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	30	15	13	7	4	0	64	20	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	27	18	16	14	4	1	50	31	206
2017	University certificate or diploma below the bachelor's level	29	25	10	21	8	0	7	59	31	50
2017	Bachelor's degree	24	28	14	16	13	3	1	55	30	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	25	11	15	18	4	3	53	35	547
2014	Secondary or high school graduation certificate or equivalent or less	22	25	16	17	14	1	7	50	33	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	30	15	15	20	1	2	48	37	225
2014	University certificate or diploma below the bachelor's level	7	27	12	27	24	2	0	35	52	42
2014	Bachelor's degree	18	26	15	22	14	2	3	47	37	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	24	13	17	18	4	3	49	37	538
2011	Secondary or high school graduation certificate or equivalent or less	16	30	15	11	16	4	8	52	30	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	25	20	15	22	4	2	38	40	282
2011	University certificate or diploma below the bachelor's level	13	16	23	24	20	2	2	31	46	52
2011	Bachelor's degree	21	28	11	16	19	2	2	51	37	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	27	13	19	15	4	3	50	36	612
2008	Secondary or high school graduation certificate or equivalent or less	18	31	17	16	15	1	3	50	32	116
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	32	15	18	16	4	2	47	37	126
2008	University certificate or diploma below the bachelor's level	25	30	12	27	6	0	0	55	33	33
2008	Bachelor's degree	25	33	11	14	14	1	2	60	29	332
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	33	10	10	13	2	2	66	24	365

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	30	21	8	1	5	68	9	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	33	23	8	5	3	62	14	206
2017	University certificate or diploma below the bachelor's level	42	34	11	12	2	0	75	14	50
2017	Bachelor's degree	28	42	13	8	4	4	73	13	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	36	17	10	7	4	65	18	548

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	34	15	1	0	4	0	83	1	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	30	12	3	2	3	0	82	5	207
2017	University certificate or diploma below the bachelor's level	61	22	7	6	4	0	0	83	9	50
2017	Bachelor's degree	45	35	11	3	1	5	0	84	5	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	32	13	6	3	5	0	78	9	550
2014	Secondary or high school graduation certificate or equivalent or less	63	24	10	1	0	3	0	89	1	144
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	30	11	4	2	3	1	83	5	225
2014	University certificate or diploma below the bachelor's level	48	37	10	0	4	0	0	86	4	42
2014	Bachelor's degree	50	34	8	2	2	5	0	89	3	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	37	12	3	1	4	1	83	4	538

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	34	12	1	0	1	0	87	1	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	38	11	3	1	2	0	84	5	207
2017	University certificate or diploma below the bachelor's level	52	29	10	8	2	0	0	81	10	50
2017	Bachelor's degree	42	40	11	4	2	2	0	84	5	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	40	10	7	4	1	0	79	11	550
2014	Secondary or high school graduation certificate or equivalent or less	55	31	7	1	1	3	1	90	2	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	34	10	8	2	3	1	80	10	225
2014	University certificate or diploma below the bachelor's level	32	39	15	7	5	3	0	73	12	42
2014	Bachelor's degree	49	35	9	3	2	2	0	85	5	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	37	11	7	2	4	0	80	9	538
2011	Secondary or high school graduation certificate or equivalent or less	36	39	16	4	2	2	0	77	7	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	36	15	2	5	4	0	77	7	282
2011	University certificate or diploma below the bachelor's level	30	28	15	17	6	2	2	61	24	51
2011	Bachelor's degree	42	34	12	5	3	3	0	79	9	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	41	13	7	5	3	0	74	12	612

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	31	8	3	0	0	0	89	3	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	34	7	3	2	0	0	88	5	207
2017	University certificate or diploma below the bachelor's level	52	38	6	2	2	0	0	91	3	50
2017	Bachelor's degree	49	37	8	4	1	1	0	87	5	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	36	7	5	4	0	0	83	10	548
2014	Secondary or high school graduation certificate or equivalent or less	62	26	9	3	0	0	0	88	3	144
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	35	10	3	2	0	1	84	6	225
2014	University certificate or diploma below the bachelor's level	40	36	18	0	7	0	0	76	7	42
2014	Bachelor's degree	54	33	8	3	1	0	0	88	5	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	36	7	4	2	1	0	86	7	538
2011	Secondary or high school graduation certificate or equivalent or less	46	36	12	4	1	1	0	82	6	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	35	11	6	2	1	0	80	9	281
2011	University certificate or diploma below the bachelor's level	42	29	18	2	8	0	0	71	10	51
2011	Bachelor's degree	48	33	9	5	4	1	0	82	9	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	39	10	6	3	0	0	80	9	613
2008	Secondary or high school graduation certificate or equivalent or less	45	36	12	2	5	0	0	81	7	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	40	4	5	3	2	0	88	8	126
2008	University certificate or diploma below the bachelor's level	36	45	9	3	6	0	0	81	10	33
2008	Bachelor's degree	44	39	7	6	4	1	0	84	9	331
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	44	9	6	3	0	0	83	8	365

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	34	13	5	1	1	0	82	5	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	33	14	8	5	0	0	73	13	206
2017	University certificate or diploma below the bachelor's level	56	23	13	4	2	2	0	80	6	50
2017	Bachelor's degree	42	28	16	8	4	1	0	71	12	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	32	13	10	6	1	0	70	16	549
2014	Secondary or high school graduation certificate or equivalent or less	39	33	18	6	4	0	1	72	10	143
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	42	16	9	5	2	1	69	15	225
2014	University certificate or diploma below the bachelor's level	24	36	24	9	7	0	0	60	16	42
2014	Bachelor's degree	35	33	17	10	5	1	0	68	15	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	36	17	9	5	0	1	69	14	537
2011	Secondary or high school graduation certificate or equivalent or less	34	32	20	8	5	1	0	67	13	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	30	14	11	9	1	0	66	20	282
2011	University certificate or diploma below the bachelor's level	36	16	21	13	12	2	0	53	26	52
2011	Bachelor's degree	32	32	15	12	7	2	0	65	20	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	35	17	10	5	1	0	68	15	612

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	33	10	9	0	1	0	82	9	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	36	14	5	5	0	0	76	11	207
2017	University certificate or diploma below the bachelor's level	53	30	12	2	2	2	0	84	4	50
2017	Bachelor's degree	43	31	14	9	3	0	0	74	12	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	36	10	9	6	0	0	74	16	549
2014	Secondary or high school graduation certificate or equivalent or less	40	38	15	4	2	0	1	79	7	144
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	46	12	10	5	0	1	73	15	225
2014	University certificate or diploma below the bachelor's level	26	32	20	14	5	2	0	60	19	42
2014	Bachelor's degree	36	36	14	9	5	0	0	72	14	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	38	15	9	4	0	0	72	13	538
2011	Secondary or high school graduation certificate or equivalent or less	34	34	20	8	4	0	1	69	12	197
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	32	17	9	7	1	0	67	16	281
2011	University certificate or diploma below the bachelor's level	31	27	17	11	12	2	0	59	24	52
2011	Bachelor's degree	31	36	15	10	7	1	0	68	17	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	37	13	9	6	0	0	72	15	612
2008	Secondary or high school graduation certificate or equivalent or less	33	40	14	6	7	0	1	74	13	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	38	14	8	4	1	0	74	12	126
2008	University certificate or diploma below the bachelor's level	24	67	3	0	6	0	0	91	6	33
2008	Bachelor's degree	36	40	9	8	6	1	0	77	14	333
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	41	14	9	4	0	0	73	12	365

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	25	15	7	8	3	1	68	17	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	24	16	11	8	4	0	64	19	207
2017	University certificate or diploma below the bachelor's level	41	20	28	2	2	8	0	66	4	50
2017	Bachelor's degree	35	23	18	10	7	5	1	62	19	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	27	16	11	11	3	1	61	23	549
2014	Secondary or high school graduation certificate or equivalent or less	33	27	17	9	8	4	1	64	18	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	28	19	10	12	3	1	56	24	225
2014	University certificate or diploma below the bachelor's level	17	33	18	21	10	2	0	51	31	41
2014	Bachelor's degree	31	20	19	16	9	4	0	54	26	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	26	19	17	10	3	1	53	28	538
2011	Secondary or high school graduation certificate or equivalent or less	28	27	21	11	10	1	1	57	22	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	25	17	12	13	3	0	56	27	282
2011	University certificate or diploma below the bachelor's level	34	21	8	16	17	4	0	58	34	52
2011	Bachelor's degree	28	25	17	13	12	5	1	56	26	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	25	17	15	10	3	1	56	26	611
2008	Secondary or high school graduation certificate or equivalent or less	25	29	14	12	9	10	1	61	23	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	23	14	17	9	4	1	58	27	126
2008	University certificate or diploma below the bachelor's level	30	35	12	15	9	0	0	64	24	33
2008	Bachelor's degree	27	28	15	14	9	5	1	59	25	333
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	31	18	15	7	4	1	58	23	365

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	22	29	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	32	35	207
2017	University certificate or diploma below the bachelor's level	48	21	31	50
2017	Bachelor's degree	44	25	31	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	18	32	550
2014	Secondary or high school graduation certificate or equivalent or less	34	30	36	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	25	36	225
2014	University certificate or diploma below the bachelor's level	46	23	31	42
2014	Bachelor's degree	44	24	32	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	18	29	538
2011	Secondary or high school graduation certificate or equivalent or less	39	28	33	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	26	32	280
2011	University certificate or diploma below the bachelor's level	29	27	44	52
2011	Bachelor's degree	45	25	30	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	21	26	611

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	18	26	2	32	11	70
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	18	51	0	14	10	66
2017	University certificate or diploma below the bachelor's level	9	35	43	0	13	0	24
2017	Bachelor's degree	9	28	47	2	8	6	239
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	23	61	4	4	2	273
2014	Secondary or high school graduation certificate or equivalent or less	20	21	42	3	9999	14	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	13	58	6	9999	13	88
2014	University certificate or diploma below the bachelor's level	21	31	48	0	9999	0	19
2014	Bachelor's degree	6	23	55	6	9999	10	201
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	17	60	8	9999	8	284
2011	Secondary or high school graduation certificate or equivalent or less	30	14	43	6	9999	7	78
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	20	54	2	9999	12	118
2011	University certificate or diploma below the bachelor's level	0	13	75	13	9999	0	15
2011	Bachelor's degree	10	23	52	7	9999	8	252
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	22	59	7	9999	8	325

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	84	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	85	207
2017	University certificate or diploma below the bachelor's level	23	77	50
2017	Bachelor's degree	15	85	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	82	550
2014	Secondary or high school graduation certificate or equivalent or less	13	87	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	80	225
2014	University certificate or diploma below the bachelor's level	19	81	42
2014	Bachelor's degree	16	84	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	83	538

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	31
2017	Bachelor's degree	52	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	98
2014	Secondary or high school graduation certificate or equivalent or less	47	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	44
2014	Bachelor's degree	33	72
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	89

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	31
2017	University certificate or diploma below the bachelor's level	64	11
2017	Bachelor's degree	64	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	98
2014	Secondary or high school graduation certificate or equivalent or less	64	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	44
2014	Bachelor's degree	79	72
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	89

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	24
2017	Bachelor's degree	9	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	98
2014	Secondary or high school graduation certificate or equivalent or less	0	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	44
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	89

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31
2017	University certificate or diploma below the bachelor's level	11
2017	Bachelor's degree	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	98
2014	Secondary or high school graduation certificate or equivalent or less	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44
2014	Bachelor's degree	72
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	89

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	8	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	98
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	89

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31
2017	University certificate or diploma below the bachelor's level	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	89

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24
2017	University certificate or diploma below the bachelor's level	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44
2014	Bachelor's degree	72

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	31
2017	Bachelor's degree	43	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	99
2014	Secondary or high school graduation certificate or equivalent or less	33	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	44
2014	Bachelor's degree	33	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	89

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	31
2017	Bachelor's degree	40	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	99
2014	Secondary or high school graduation certificate or equivalent or less	48	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	44
2014	Bachelor's degree	43	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	89

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	31
2017	Bachelor's degree	51	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	99
2014	Secondary or high school graduation certificate or equivalent or less	54	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	44
2014	Bachelor's degree	40	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	89

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	31
2017	Bachelor's degree	38	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	99
2014	Secondary or high school graduation certificate or equivalent or less	49	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	44
2014	Bachelor's degree	41	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	89

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	31
2017	Bachelor's degree	22	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	99
2014	Secondary or high school graduation certificate or equivalent or less	32	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	44
2014	Bachelor's degree	30	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	89

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	31
2017	University certificate or diploma below the bachelor's level	73	11
2017	Bachelor's degree	51	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	99
2014	Secondary or high school graduation certificate or equivalent or less	52	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	44
2014	Bachelor's degree	70	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	89

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	31
2017	Bachelor's degree	27	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	99
2014	Secondary or high school graduation certificate or equivalent or less	42	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	44
2014	Bachelor's degree	28	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	89

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24
2017	University certificate or diploma below the bachelor's level	11
2014	Secondary or high school graduation certificate or equivalent or less	19
2014	Bachelor's degree	71

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	11
2017	Bachelor's degree	6	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	99

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	11
2017	Bachelor's degree	9	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	99
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	44
2014	Bachelor's degree	8	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	89

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	31
2017	University certificate or diploma below the bachelor's level	54	11
2017	Bachelor's degree	48	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	99
2014	Secondary or high school graduation certificate or equivalent or less	37	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	44
2014	Bachelor's degree	41	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	89

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	31
2017	Bachelor's degree	17	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	99
2014	Secondary or high school graduation certificate or equivalent or less	32	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	44
2014	Bachelor's degree	20	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	89

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	31
2017	Bachelor's degree	6	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	99
2014	Bachelor's degree	10	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	89

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	31
2017	University certificate or diploma below the bachelor's level	62	11
2017	Bachelor's degree	49	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	99
2014	Secondary or high school graduation certificate or equivalent or less	69	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	44
2014	Bachelor's degree	40	72
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	89

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	31
2017	Bachelor's degree	30	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	99
2014	Secondary or high school graduation certificate or equivalent or less	27	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	44
2014	Bachelor's degree	29	72
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	89

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	31
2017	Bachelor's degree	14	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	99
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	44
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	89

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	99
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	44
2014	Bachelor's degree	7	72

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	31
2017	Bachelor's degree	9	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	99
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	44
2014	Bachelor's degree	12	72
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	89

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	99
2014	Secondary or high school graduation certificate or equivalent or less	0	19
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	89

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	11
2017	Bachelor's degree	16	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	99
2014	Bachelor's degree	13	72
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	89

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	19	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	99
2014	Bachelor's degree	17	72
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	89

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	31
2017	Bachelor's degree	22	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	99
2014	Secondary or high school graduation certificate or equivalent or less	25	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	44
2014	Bachelor's degree	32	72
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	89

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	11
2017	Bachelor's degree	8	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	93
2014	Bachelor's degree	9	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	83

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	28
2017	Bachelor's degree	20	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	93
2014	Bachelor's degree	15	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	83

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	11	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	93
2014	Bachelor's degree	12	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	83

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	23
2017	University certificate or diploma below the bachelor's level	0	11
2017	Bachelor's degree	9	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	93
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	83

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	11
2017	Bachelor's degree	7	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	93
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	42
2014	Bachelor's degree	10	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	83

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	10	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	93
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	42
2014	Bachelor's degree	12	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	83

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	23
2017	Bachelor's degree	27	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	93
2014	Secondary or high school graduation certificate or equivalent or less	0	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	42
2014	Bachelor's degree	23	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	83

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	11
2017	Bachelor's degree	10	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	93
2014	Bachelor's degree	11	70

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	11	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	93
2014	Bachelor's degree	10	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	83

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	28	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	93
2014	Secondary or high school graduation certificate or equivalent or less	26	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	42
2014	Bachelor's degree	29	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	83

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	23
2017	Bachelor's degree	8	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	93
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	42
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	83

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	28
2017	University certificate or diploma below the bachelor's level	47	11
2017	Bachelor's degree	45	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	93
2014	Secondary or high school graduation certificate or equivalent or less	55	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	42
2014	Bachelor's degree	59	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	83

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28
2017	University certificate or diploma below the bachelor's level	11
2014	Secondary or high school graduation certificate or equivalent or less	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42
2014	Bachelor's degree	70

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	28
2017	University certificate or diploma below the bachelor's level	45	11
2017	Bachelor's degree	57	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	93
2014	Secondary or high school graduation certificate or equivalent or less	41	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	42
2014	Bachelor's degree	63	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	83

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28
2017	University certificate or diploma below the bachelor's level	11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	28
2017	Bachelor's degree	15	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	93
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	83

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	27	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	84	16	31
2017	University certificate or diploma below the bachelor's level	81	19	11
2017	Bachelor's degree	79	21	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	20	99

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	12	21	3	4	25	13	55	11	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	18	16	3	5	28	8	62	14	206
2017	University certificate or diploma below the bachelor's level	20	14	20	5	6	16	19	53	17	50
2017	Bachelor's degree	17	15	16	6	5	28	13	54	19	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	12	16	6	6	37	12	45	23	549
2014	Secondary or high school graduation certificate or equivalent or less	29	20	14	3	3	24	7	71	8	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	17	19	9	3	31	6	51	19	225
2014	University certificate or diploma below the bachelor's level	17	17	15	7	10	31	5	52	25	42
2014	Bachelor's degree	17	14	18	6	3	30	12	54	14	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	14	14	5	5	38	7	56	19	538

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	27	20	5	1	10	2	70	7	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	28	14	3	3	12	1	76	8	206
2017	University certificate or diploma below the bachelor's level	46	28	6	5	6	4	5	81	12	50
2017	Bachelor's degree	33	32	15	6	3	10	1	73	10	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	30	16	8	4	12	1	68	14	549
2014	Secondary or high school graduation certificate or equivalent or less	42	27	14	3	1	12	1	79	5	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	30	18	6	3	12	1	70	10	225
2014	University certificate or diploma below the bachelor's level	27	29	17	7	2	16	2	68	11	42
2014	Bachelor's degree	29	30	19	5	2	13	2	70	9	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	28	17	6	5	15	2	66	13	537
2011	Secondary or high school graduation certificate or equivalent or less	35	26	23	2	3	11	0	69	6	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	33	17	5	3	9	0	72	9	281
2011	University certificate or diploma below the bachelor's level	23	29	23	13	4	6	2	57	19	52
2011	Bachelor's degree	28	32	17	7	3	13	0	69	12	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	35	17	7	3	11	1	69	12	613

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	39	12	6	4	3	12	75	11	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	46	9	5	2	5	5	81	8	207
2017	University certificate or diploma below the bachelor's level	45	24	8	6	3	0	13	80	11	50
2017	Bachelor's degree	26	38	6	5	3	1	20	82	11	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	41	9	7	2	1	21	77	12	549
2014	Secondary or high school graduation certificate or equivalent or less	32	37	18	5	1	2	7	75	6	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	51	10	3	2	1	6	84	5	224
2014	University certificate or diploma below the bachelor's level	34	36	12	0	5	4	9	81	5	42
2014	Bachelor's degree	27	37	7	5	2	1	21	82	8	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	40	5	6	2	1	25	83	10	538
2011	Secondary or high school graduation certificate or equivalent or less	36	44	7	2	2	3	5	87	5	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	48	10	6	2	1	5	81	8	280
2011	University certificate or diploma below the bachelor's level	32	42	4	5	0	2	14	89	7	52
2011	Bachelor's degree	26	40	7	5	2	1	19	83	9	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	40	8	6	2	2	23	78	12	611
2008	Secondary or high school graduation certificate or equivalent or less	39	38	4	4	2	5	7	88	7	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	42	7	8	2	0	4	81	11	126
2008	University certificate or diploma below the bachelor's level	39	40	0	9	0	0	12	90	10	33
2008	Bachelor's degree	22	39	9	7	3	2	19	76	13	333
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	40	11	10	5	1	16	69	17	365

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	19	18	5	3	21	26	52	15	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	20	26	2	5	29	9	47	11	207
2017	University certificate or diploma below the bachelor's level	13	24	26	2	0	12	23	57	3	50
2017	Bachelor's degree	9	16	18	3	2	27	25	52	11	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	12	17	5	2	38	21	40	18	548
2014	Secondary or high school graduation certificate or equivalent or less	14	10	28	5	3	25	15	39	14	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	20	22	5	3	29	14	48	13	225
2014	University certificate or diploma below the bachelor's level	7	10	24	7	10	31	12	28	30	42
2014	Bachelor's degree	7	10	17	4	3	31	28	42	17	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	10	17	4	4	37	22	39	19	538
2011	Secondary or high school graduation certificate or equivalent or less	11	17	21	7	7	27	11	44	23	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	29	5	3	25	10	43	12	280
2011	University certificate or diploma below the bachelor's level	4	14	22	2	8	27	24	37	20	52
2011	Bachelor's degree	7	12	22	4	3	30	22	40	14	556
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	11	21	4	3	38	20	34	17	611

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	27	7	2	1	8	12	88	3	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	23	15	1	1	13	4	80	2	207
2017	University certificate or diploma below the bachelor's level	48	23	8	2	0	7	13	88	2	50
2017	Bachelor's degree	34	22	9	2	2	12	19	81	6	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	25	12	3	2	12	20	75	8	550
2014	Secondary or high school graduation certificate or equivalent or less	50	18	12	3	1	10	6	81	5	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	33	11	3	1	8	6	83	4	225
2014	University certificate or diploma below the bachelor's level	33	19	17	7	7	7	9	63	17	42
2014	Bachelor's degree	34	24	8	2	1	11	20	84	4	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	25	9	3	3	12	25	78	9	537
2011	Secondary or high school graduation certificate or equivalent or less	44	24	13	3	1	11	4	80	5	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	27	14	2	1	9	5	79	4	280
2011	University certificate or diploma below the bachelor's level	32	25	14	10	2	4	13	69	14	52
2011	Bachelor's degree	34	25	10	4	2	8	18	79	8	560
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	26	11	2	3	13	22	75	8	612
2008	Secondary or high school graduation certificate or equivalent or less	43	29	3	3	4	11	6	88	8	116
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	32	13	5	3	9	4	77	8	126
2008	University certificate or diploma below the bachelor's level	39	32	9	6	3	0	12	80	10	33
2008	Bachelor's degree	28	29	8	2	3	11	19	80	8	333
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	27	15	2	1	16	15	73	5	365

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	23	12	1	0	11	14	82	2	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	25	19	2	1	15	4	73	4	207
2017	University certificate or diploma below the bachelor's level	41	19	12	2	0	13	13	81	3	50
2017	Bachelor's degree	29	25	12	3	1	13	18	77	5	542
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	26	12	4	3	14	19	72	10	549
2014	Secondary or high school graduation certificate or equivalent or less	38	26	14	4	1	12	6	77	6	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	33	13	3	0	10	6	80	4	225
2014	University certificate or diploma below the bachelor's level	24	28	15	10	7	7	9	62	20	42
2014	Bachelor's degree	29	23	10	2	1	14	20	79	5	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	23	12	5	3	13	25	67	13	538
2011	Secondary or high school graduation certificate or equivalent or less	36	29	14	2	1	13	4	78	4	200
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	30	15	3	3	9	6	75	7	280
2011	University certificate or diploma below the bachelor's level	28	25	23	4	2	6	13	65	7	52
2011	Bachelor's degree	27	26	12	5	2	11	18	73	10	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	26	13	3	2	16	21	71	8	612
2008	Secondary or high school graduation certificate or equivalent or less	32	27	11	7	5	8	11	72	14	117
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	26	13	6	5	7	5	72	13	126
2008	University certificate or diploma below the bachelor's level	33	25	13	6	6	6	12	70	15	33
2008	Bachelor's degree	30	23	12	5	4	9	17	72	13	332
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	27	15	7	3	10	13	69	12	365

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	95	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	94	207
2017	University certificate or diploma below the bachelor's level	9	91	50
2017	Bachelor's degree	7	93	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	90	549
2014	Secondary or high school graduation certificate or equivalent or less	6	94	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	91	225
2014	Bachelor's degree	7	93	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	91	536

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	12
2017	Bachelor's degree	45	36
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	19
2014	Bachelor's degree	37	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	49

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	12
2017	Bachelor's degree	78	36
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	91	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	78	19
2014	Bachelor's degree	83	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	49

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	19
2014	Bachelor's degree	0	30

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2017	Bachelor's degree	36
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19
2014	Bachelor's degree	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	56
2014	Bachelor's degree	19	30

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2017	Bachelor's degree	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	26	36
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	55
2014	Bachelor's degree	26	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	49

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	24	36
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	19
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	49

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	55
2014	Bachelor's degree	18	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	49

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	12
2017	Bachelor's degree	22	36
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	19
2014	Bachelor's degree	33	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	49

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	32	36
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	55
2014	Bachelor's degree	22	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	49

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2017	Bachelor's degree	36
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2017	Bachelor's degree	36
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	16	36
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	19
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	49

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2017	Bachelor's degree	36
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	20	36
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	55
2014	Bachelor's degree	16	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	49

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Bachelor's degree	36
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55
2014	Bachelor's degree	30

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	12
2017	Bachelor's degree	31	35
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	56
2014	Bachelor's degree	15	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	49

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	56
2014	Bachelor's degree	20	30

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	56

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	56

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	12
2017	Bachelor's degree	55	35
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	19
2014	Bachelor's degree	67	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	49

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	11
2017	Bachelor's degree	20	34
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	53
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	47

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	53

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	53
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	19
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	47

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	17	34
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	53
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	19
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	47

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	14	34
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	53
2014	Bachelor's degree	35	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	47

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	53
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	47

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	35	34
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	53
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	19
2014	Bachelor's degree	51	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	47

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	19

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	11
2017	Bachelor's degree	60	34
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	53
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	19
2014	Bachelor's degree	87	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	47

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	53

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	100	0	12
2017	Bachelor's degree	80	20	36
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	87	13	55

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	14	21	2	1	27	15	60	4	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	18	17	1	2	36	4	65	6	207
2017	University certificate or diploma below the bachelor's level	25	11	17	0	2	26	19	66	3	50
2017	Bachelor's degree	16	15	17	2	2	38	10	60	8	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	11	16	4	4	46	8	50	16	549
2014	Secondary or high school graduation certificate or equivalent or less	27	14	18	3	1	27	9	65	7	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	16	19	5	1	35	7	56	11	225
2014	University certificate or diploma below the bachelor's level	16	12	20	5	4	42	0	49	16	42
2014	Bachelor's degree	15	12	16	2	2	42	11	58	8	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	11	15	3	3	48	8	53	12	537

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	26	15	4	1	10	5	76	6	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	31	13	2	2	13	0	80	5	206
2017	University certificate or diploma below the bachelor's level	45	26	13	4	0	4	9	81	4	50
2017	Bachelor's degree	34	33	14	2	2	13	1	79	5	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	28	15	4	3	16	2	73	8	547
2014	Secondary or high school graduation certificate or equivalent or less	41	20	21	2	1	14	3	72	3	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	30	19	4	1	14	3	71	7	225
2014	University certificate or diploma below the bachelor's level	26	31	20	2	2	19	0	70	6	42
2014	Bachelor's degree	32	29	14	2	2	19	2	77	5	462
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	29	15	3	2	19	2	74	6	537
2011	Secondary or high school graduation certificate or equivalent or less	39	29	17	1	0	12	2	79	2	199
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	15	3	2	10	0	78	5	282
2011	University certificate or diploma below the bachelor's level	27	36	23	4	0	9	0	70	5	52
2011	Bachelor's degree	35	30	14	4	1	16	0	78	6	559
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	32	15	4	2	12	0	76	6	612

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	23	25	15	16	1	2	43	32	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	19	22	19	18	0	1	41	37	207
2017	University certificate or diploma below the bachelor's level	17	39	26	10	6	0	2	57	16	50
2017	Bachelor's degree	23	27	20	12	16	0	2	51	29	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	23	23	11	15	0	2	49	27	547

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	35	28	12	4	0	57	16	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	34	31	15	8	1	45	24	205
2017	University certificate or diploma below the bachelor's level	15	40	21	17	4	2	57	22	49
2017	Bachelor's degree	12	26	30	18	14	0	38	32	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	26	29	22	15	0	34	37	549

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	36	15	13	8	2	63	21	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	32	30	13	11	1	46	24	204
2017	University certificate or diploma below the bachelor's level	20	33	26	16	4	2	53	20	49
2017	Bachelor's degree	13	28	29	16	12	2	43	28	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	30	29	18	13	0	40	31	549

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	28	24	14	10	0	1	52	23	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	28	23	18	13	0	2	45	32	206
2017	University certificate or diploma below the bachelor's level	14	28	23	26	6	0	4	43	33	49
2017	Bachelor's degree	11	25	23	21	18	1	2	37	39	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	25	22	22	16	0	1	39	39	548

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	22	8	5	3	0	13	81	9	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	26	11	6	4	0	10	77	10	206
2017	University certificate or diploma below the bachelor's level	44	26	17	4	4	0	6	74	8	49
2017	Bachelor's degree	29	31	19	9	7	1	6	63	17	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	32	18	16	9	0	2	56	26	545

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	24	19	8	7	0	66	16	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	34	19	9	7	0	65	16	205
2017	University certificate or diploma below the bachelor's level	29	29	23	8	10	2	59	18	49
2017	Bachelor's degree	25	30	24	12	8	1	56	20	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	28	25	17	12	0	46	29	546

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	33	19	8	3	1	1	69	11	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	34	20	10	5	1	1	65	15	204
2017	University certificate or diploma below the bachelor's level	30	31	21	12	2	0	4	64	15	49
2017	Bachelor's degree	26	33	23	10	6	1	1	60	17	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	32	24	12	8	0	0	56	20	546

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	24	26	14	3	0	56	18	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	32	24	17	8	0	51	25	204
2017	University certificate or diploma below the bachelor's level	31	23	21	14	6	4	57	21	48
2017	Bachelor's degree	16	29	27	17	10	1	45	28	542
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	31	20	19	10	0	51	29	546

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	30	24	11	3	0	62	14	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	29	27	10	8	0	54	18	202
2017	University certificate or diploma below the bachelor's level	27	29	16	16	4	8	61	22	48
2017	Bachelor's degree	21	31	21	14	11	1	53	26	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	27	20	15	12	0	53	27	548

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	37	19	8	3	0	70	11	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	32	17	10	6	1	66	16	204
2017	University certificate or diploma below the bachelor's level	27	38	19	6	4	6	69	11	48
2017	Bachelor's degree	29	32	21	11	6	2	62	17	542
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	29	21	11	5	1	63	16	544

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	20	6	4	3	0	3	86	8	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	21	9	5	2	1	3	83	8	204
2017	University certificate or diploma below the bachelor's level	49	24	20	6	0	0	2	74	6	50
2017	Bachelor's degree	56	22	12	6	3	0	2	79	9	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	23	16	7	6	0	1	71	13	545

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	80	8	5	3	1	0	3	91	4	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	15	2	5	1	0	3	91	6	207
2017	University certificate or diploma below the bachelor's level	72	10	4	6	0	0	9	90	6	50
2017	Bachelor's degree	79	9	6	3	2	0	2	89	5	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	11	5	5	4	1	3	85	10	549

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	19	6	3	1	1	1	90	4	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	24	8	3	2	0	3	87	5	206
2017	University certificate or diploma below the bachelor's level	63	22	5	4	2	0	4	88	7	49
2017	Bachelor's degree	61	24	7	3	3	0	2	87	6	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	27	6	3	2	0	2	89	5	547

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	14	12	4	2	1	1	82	6	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	21	7	7	4	0	2	82	11	204
2017	University certificate or diploma below the bachelor's level	61	18	10	2	6	0	4	82	8	49
2017	Bachelor's degree	61	19	10	6	4	0	1	81	10	542
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	22	10	7	6	0	1	77	13	546

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	11	3	1	1	21	94	2	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	13	2	2	0	21	94	3	205
2017	University certificate or diploma below the bachelor's level	45	13	10	6	2	25	77	10	49
2017	Bachelor's degree	56	10	4	2	1	26	90	4	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	11	6	2	2	23	88	4	542

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	77	13	4	1	0	5	95	1	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	14	7	1	0	6	91	1	204
2017	University certificate or diploma below the bachelor's level	69	10	10	2	2	7	85	5	49
2017	Bachelor's degree	69	18	5	1	1	5	92	2	542
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	19	7	2	1	6	90	3	546

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	9	6	6	3	0	3	85	9	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	18	9	5	3	0	5	82	8	206
2017	University certificate or diploma below the bachelor's level	66	12	9	0	10	0	4	81	10	48
2017	Bachelor's degree	72	13	5	3	4	0	3	88	6	544
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	10	4	1	2	1	5	92	4	547

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	20	17	6	1	1	76	7	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	32	12	7	1	3	79	8	205
2017	University certificate or diploma below the bachelor's level	41	42	6	4	2	6	88	6	49
2017	Bachelor's degree	52	25	13	4	3	2	79	7	541
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	24	11	3	1	3	84	5	545

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	38	32	9	4	0	54	13	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	35	34	14	6	0	46	20	207
2017	University certificate or diploma below the bachelor's level	10	42	29	15	2	2	53	17	49
2017	Bachelor's degree	9	29	42	14	6	0	38	19	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	23	42	21	8	0	29	29	550

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	12	43	22	16	38	19	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	22	35	25	10	35	30	206
2017	University certificate or diploma below the bachelor's level	6	16	51	13	14	27	22	49
2017	Bachelor's degree	8	21	43	17	10	27	30	543
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	22	42	19	5	24	34	548

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	42	9	6	0	5	1	83	7	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	40	17	4	4	2	0	73	9	207
2017	University certificate or diploma below the bachelor's level	37	46	10	4	2	2	0	84	6	49
2017	Bachelor's degree	31	46	11	6	3	3	1	79	10	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	43	13	9	5	3	0	73	14	551

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	34	21	11	0	1	1	67	11	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	40	20	10	8	0	0	62	18	206
2017	University certificate or diploma below the bachelor's level	35	31	14	14	4	2	0	68	18	49
2017	Bachelor's degree	21	42	15	15	6	1	0	63	22	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	38	13	17	10	2	0	59	28	547

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	90	144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	86	207
2017	University certificate or diploma below the bachelor's level	22	78	50
2017	Bachelor's degree	14	86	545
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	86	550
2014	Secondary or high school graduation certificate or equivalent or less	12	88	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	85	225
2014	University certificate or diploma below the bachelor's level	23	77	42
2014	Bachelor's degree	15	85	463
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	89	538

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	43	16
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	82	18	28
2017	Bachelor's degree	79	21	79
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	31	74
2014	Secondary or high school graduation certificate or equivalent or less	81	19	17
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	85	15	33
2014	University certificate or diploma below the bachelor's level	70	30	10
2014	Bachelor's degree	81	19	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	24	61

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	12	21	0	0	0	79	0	23
2017	Bachelor's degree	61	24	3	10	2	2	85	11	63
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	43	8	4	2	4	86	6	52
2014	Secondary or high school graduation certificate or equivalent or less	42	36	0	15	0	7	84	16	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	30	16	7	0	0	77	7	28
2014	Bachelor's degree	68	25	3	2	2	0	93	4	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	29	6	7	6	0	81	13	46

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	22	24	11	10	1	0	33	67	145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	22	20	15	11	1	2	31	69	207
2017	University certificate or diploma below the bachelor's level	35	22	21	6	15	2	0	36	64	49
2017	Bachelor's degree	28	25	23	11	8	5	1	29	71	546
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	23	25	13	11	4	0	25	75	551

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	94
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	137
2017	University certificate or diploma below the bachelor's level	30	29
2017	Bachelor's degree	22	364
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	394

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	94
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	137
2017	University certificate or diploma below the bachelor's level	49	29
2017	Bachelor's degree	37	364
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	394

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	94
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	137
2017	University certificate or diploma below the bachelor's level	16	29
2017	Bachelor's degree	19	364
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	394

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	94
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	137
2017	University certificate or diploma below the bachelor's level	55	29
2017	Bachelor's degree	40	364
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	394

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	94
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	137
2017	University certificate or diploma below the bachelor's level	13	29
2017	Bachelor's degree	8	364
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	394

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	94
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	137
2017	University certificate or diploma below the bachelor's level	31	29
2017	Bachelor's degree	44	364
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	394

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	58	15	9	7	8	90
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	44	26	10	6	9	136
2017	University certificate or diploma below the bachelor's level	8	36	19	20	0	17	28
2017	Bachelor's degree	4	52	17	11	4	12	353
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	43	22	12	5	14	386

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	34	16	12	18	2	2	53	31	95
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	25	17	14	19	0	9	44	37	138
2017	University certificate or diploma below the bachelor's level	33	18	19	24	6	0	0	51	30	30
2017	Bachelor's degree	14	32	13	14	15	4	9	52	32	363
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	25	15	18	18	2	9	42	41	394

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	11	14	13	47	5	5	18	66	95
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	10	9	21	49	2	4	16	74	138
2017	University certificate or diploma below the bachelor's level	7	0	3	15	64	0	11	8	88	30
2017	Bachelor's degree	1	10	11	18	47	4	9	13	75	364
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	1	9	8	20	52	3	7	10	80	395

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me