2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 32 43 6 14 5 0 0 75 19 582
2017 Female gender 38 44 4 10 3 0 0 82 13 893
2014 Male gender 30 48 6 11 4 0 0 78 15 510
2014 Female gender 37 45 4 10 3 0 0 83 13 894
2011 Male gender 31 48 5 12 5 0 0 79 17 578
2011 Female gender 37 45 4 11 3 0 0 82 14 1055
2008 Male gender 39 49 2 7 2 0 0 89 9 360
2008 Female gender 43 44 3 6 4 0 0 87 11 595

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 67 23 5 3 2 1 1 91 4 582
2017 Female gender 73 20 3 2 1 1 0 94 3 890
2014 Male gender 65 23 6 4 1 0 0 89 5 509
2014 Female gender 74 19 3 2 1 0 0 94 3 894
2011 Male gender 64 25 5 3 1 1 1 91 4 578
2011 Female gender 73 21 3 2 1 0 0 95 3 1054
2008 Male gender 71 21 3 3 1 1 1 94 4 359
2008 Female gender 75 18 1 3 1 1 0 94 5 593

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 64 18 7 7 4 0 0 81 11 580
2017 Female gender 63 20 5 9 3 0 0 83 12 891
2014 Male gender 60 22 8 8 3 0 0 82 11 509
2014 Female gender 61 23 5 6 3 0 0 85 10 894
2011 Male gender 59 23 7 7 4 0 0 82 12 578
2011 Female gender 63 22 4 8 3 0 0 85 11 1054
2008 Male gender 64 20 4 8 4 1 0 84 12 360
2008 Female gender 63 20 2 10 4 0 0 83 14 594

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 42 31 7 12 8 0 0 73 19 581
2017 Female gender 45 33 6 11 5 0 0 78 16 890
2014 Male gender 38 38 8 11 4 0 0 76 16 510
2014 Female gender 45 35 6 10 4 0 0 80 14 892
2011 Male gender 44 37 9 6 4 0 0 81 10 578
2011 Female gender 44 36 6 10 4 0 0 80 14 1053

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 27 38 15 14 6 0 0 65 20 581
2017 Female gender 30 42 10 12 4 0 1 73 17 892
2014 Male gender 29 36 15 14 5 0 1 66 19 509
2014 Female gender 35 36 12 11 5 0 1 72 16 891
2011 Male gender 27 42 15 11 4 0 1 70 15 579
2011 Female gender 35 38 11 9 6 0 2 74 14 1055
2008 Male gender 28 39 17 9 6 0 1 68 15 360
2008 Female gender 31 39 13 10 5 1 1 72 15 597

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 40 41 9 6 4 0 0 82 9 580
2017 Female gender 41 38 10 8 3 0 0 80 10 890
2014 Male gender 40 42 10 6 2 0 0 82 8 510
2014 Female gender 42 38 9 7 4 0 0 80 11 894
2011 Male gender 39 39 10 7 5 0 0 79 12 578
2011 Female gender 43 34 10 7 5 0 0 77 12 1054
2008 Male gender 37 39 9 11 5 0 0 76 15 360
2008 Female gender 35 38 10 13 4 0 0 73 17 596

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 49 36 8 4 3 0 0 85 7 578
2017 Female gender 49 38 6 5 2 0 0 87 7 890
2014 Male gender 47 40 7 4 2 0 0 88 5 510
2014 Female gender 50 34 7 6 3 0 0 84 9 894
2011 Male gender 46 38 6 6 3 0 0 84 10 579
2011 Female gender 49 36 7 5 3 0 0 85 8 1054
2008 Male gender 43 38 8 7 3 0 0 82 10 360
2008 Female gender 44 40 8 6 3 0 0 83 9 597

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 51 33 9 5 1 0 1 84 7 578
2017 Female gender 53 34 7 4 1 0 0 87 5 889
2014 Male gender 48 34 9 6 2 1 0 84 7 510
2014 Female gender 48 37 7 6 2 0 0 85 8 894

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 44 32 10 9 4 0 0 76 14 580
2017 Female gender 49 29 9 7 5 1 0 79 12 889
2014 Male gender 40 32 11 11 4 1 1 73 15 509
2014 Female gender 43 33 9 10 4 0 0 77 14 892
2011 Male gender 39 42 9 6 3 0 1 82 9 578
2011 Female gender 44 35 7 9 4 0 1 80 13 1053

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 24 21 12 14 12 2 15 54 32 580
2017 Female gender 27 20 13 11 11 3 16 57 27 889
2014 Male gender 24 19 11 13 14 4 14 53 34 509
2014 Female gender 26 19 12 12 13 2 15 55 30 892
2011 Male gender 26 23 10 13 12 1 15 58 30 579
2011 Female gender 30 22 8 10 12 3 14 63 27 1053
2008 Male gender 17 17 15 15 19 2 15 41 40 359
2008 Female gender 28 18 11 14 15 3 12 54 33 596

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 35 45 8 7 4 0 0 81 11 579
2017 Female gender 35 46 9 7 3 0 0 81 10 890
2014 Male gender 29 49 12 6 4 0 0 78 10 510
2014 Female gender 34 45 9 7 5 0 0 79 12 893
2011 Male gender 31 45 10 8 5 0 0 76 14 579
2011 Female gender 37 39 11 7 5 0 0 77 13 1051
2008 Male gender 36 42 10 8 3 0 0 79 11 358
2008 Female gender 36 41 10 9 4 0 0 77 13 592

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 33 37 11 11 7 1 0 71 18 579
2017 Female gender 34 37 11 11 5 0 0 72 17 892
2014 Male gender 31 35 15 13 6 0 0 66 19 510
2014 Female gender 32 33 14 13 8 0 0 66 21 893
2011 Male gender 28 39 14 11 7 0 1 68 18 577
2011 Female gender 31 39 11 11 7 0 0 71 18 1054

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 28 38 17 11 6 0 0 66 17 577
2017 Female gender 31 39 12 13 5 0 0 70 18 890

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 46 38 9 4 3 0 0 84 7 577
2017 Female gender 44 39 8 6 2 0 0 83 9 891
2014 Male gender 45 39 10 4 1 0 0 85 5 510
2014 Female gender 48 38 7 5 2 0 0 86 7 893
2011 Male gender 42 42 9 5 2 0 0 84 8 577
2011 Female gender 43 40 8 6 2 0 0 84 8 1054
2008 Male gender 50 35 8 4 3 1 0 85 7 359
2008 Female gender 44 40 8 5 3 0 0 85 8 595

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 35 11 10 8 0 0 71 17 579
2017 Female gender 35 39 11 9 6 0 0 74 15 892

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 48 37 9 4 2 0 0 85 6 579
2017 Female gender 53 36 7 3 1 0 0 89 4 892
2014 Male gender 59 27 9 2 2 0 0 87 4 510
2014 Female gender 62 28 7 2 1 0 0 90 4 892
2011 Male gender 50 36 10 3 1 0 0 86 4 579
2011 Female gender 59 29 7 3 2 0 0 89 4 1055

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 37 37 11 10 6 0 0 74 15 580
2017 Female gender 35 39 10 11 4 0 0 74 15 891
2014 Male gender 31 42 10 11 5 0 0 74 16 510
2014 Female gender 31 41 11 11 6 0 0 72 17 892
2011 Male gender 32 43 10 8 5 0 0 76 13 579
2011 Female gender 34 41 11 9 5 0 0 75 14 1054

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 38 37 11 8 7 0 0 75 14 580
2017 Female gender 40 36 10 9 5 0 0 76 14 889
2014 Male gender 34 36 16 9 6 0 0 70 15 510
2014 Female gender 38 35 12 9 6 0 0 73 15 893

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 37 35 16 8 5 0 0 72 12 580
2017 Female gender 37 39 10 10 3 0 0 77 13 890
2014 Male gender 33 39 13 10 4 1 1 73 14 509
2014 Female gender 39 35 13 8 5 0 1 74 13 892
2011 Male gender 35 44 11 6 3 1 0 80 9 578
2011 Female gender 40 39 10 6 3 1 0 81 9 1053

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 39 41 11 7 3 0 0 79 10 574
2017 Female gender 43 40 8 7 2 0 0 83 9 890
2014 Male gender 35 46 9 6 3 0 0 82 9 510
2014 Female gender 44 35 11 6 4 0 0 79 10 891
2011 Male gender 37 43 8 7 3 0 0 81 11 578
2011 Female gender 42 40 8 6 4 0 0 82 10 1053
2008 Male gender 43 39 7 8 2 0 0 83 10 358
2008 Female gender 41 40 10 6 3 0 0 81 9 596

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 25 37 21 11 5 0 0 62 16 582
2017 Female gender 28 37 18 10 6 0 0 66 16 893
2014 Male gender 28 37 19 10 5 0 0 66 15 510
2014 Female gender 30 39 18 8 4 0 1 69 13 894
2011 Male gender 27 37 21 8 6 0 1 65 14 579
2011 Female gender 31 34 18 10 6 0 1 66 16 1054
2008 Male gender 19 37 22 15 8 0 0 56 22 360
2008 Female gender 23 32 27 11 7 0 0 55 18 596

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 11 29 36 17 5 0 1 23 40 580
2017 Female gender 15 25 35 15 8 1 2 24 41 888
2014 Male gender 9 24 42 16 7 0 2 24 34 509
2014 Female gender 10 25 40 16 6 0 2 22 36 892
2011 Male gender 12 30 34 16 6 1 2 22 44 578
2011 Female gender 11 25 41 13 6 1 2 20 37 1053
2008 Male gender 10 30 41 16 3 1 0 19 40 359
2008 Female gender 9 27 41 16 5 0 2 21 37 595

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 7 17 26 31 15 2 2 48 25 575
2017 Female gender 7 16 27 25 17 2 6 46 25 886
2014 Male gender 6 16 25 31 17 3 2 51 23 509
2014 Female gender 7 15 27 31 14 2 4 48 23 892
2011 Male gender 9 18 29 26 13 2 2 41 28 577
2011 Female gender 8 17 29 27 13 3 4 42 27 1050
2008 Male gender 8 19 32 28 10 1 2 39 28 359
2008 Female gender 7 16 33 27 13 1 3 42 24 593

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 17 23 31 19 8 1 2 28 41 577
2017 Female gender 16 24 29 19 8 2 3 28 42 886
2014 Male gender 19 26 28 16 8 1 2 25 46 508
2014 Female gender 20 23 30 17 7 1 2 24 44 893
2011 Male gender 20 24 28 15 10 1 1 25 46 578
2011 Female gender 21 23 30 14 7 1 3 22 46 1052
2008 Male gender 16 23 33 18 7 1 2 26 40 357
2008 Female gender 16 25 33 17 6 2 1 24 42 594

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 12 23 37 20 8 0 1 28 35 578
2017 Female gender 13 23 35 18 9 1 2 27 37 884
2014 Male gender 9 23 38 21 7 0 2 28 33 506
2014 Female gender 10 21 39 20 7 1 2 28 32 890
2011 Male gender 10 23 34 22 10 1 1 33 33 578
2011 Female gender 12 23 36 20 7 0 2 27 36 1049
2008 Male gender 10 25 38 19 7 0 1 26 35 359
2008 Female gender 10 23 38 22 6 1 1 28 33 593

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 17 27 27 18 8 1 2 26 46 581
2017 Female gender 21 28 25 13 8 1 4 22 51 885
2014 Male gender 14 26 29 16 10 2 3 28 41 510
2014 Female gender 15 27 28 18 8 1 3 27 44 892
2011 Male gender 14 26 30 17 9 1 3 28 41 579
2011 Female gender 15 25 29 17 8 2 4 27 43 1053
2008 Male gender 13 23 32 21 8 1 3 30 38 358
2008 Female gender 14 23 30 19 8 2 4 29 40 593

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 11 18 32 23 11 2 2 36 30 577
2017 Female gender 12 21 30 18 12 3 4 32 36 885
2014 Male gender 8 14 31 27 15 2 3 44 24 507
2014 Female gender 9 16 31 26 11 2 5 40 26 893
2011 Male gender 8 18 31 25 13 3 3 40 27 579
2011 Female gender 11 19 29 22 11 3 5 36 33 1053
2008 Male gender 15 28 27 18 7 1 3 26 45 359
2008 Female gender 14 27 29 18 7 3 2 26 44 594

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 15 22 35 17 7 1 1 25 38 578
2017 Female gender 14 20 33 17 9 3 3 28 36 887
2014 Male gender 13 24 35 16 8 2 2 25 38 510
2014 Female gender 15 20 36 18 7 1 3 26 37 893
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 66 21 7 4 2 0 0 88 6 581
2017 Female gender 73 17 4 4 1 0 0 91 6 891
2014 Male gender 69 20 5 4 1 0 0 90 6 510
2014 Female gender 76 15 3 4 2 0 0 92 5 893
2011 Male gender 63 23 7 4 2 0 0 86 7 578
2011 Female gender 73 19 3 4 1 0 0 91 6 1054
2008 Male gender 66 19 4 4 4 0 2 87 9 359
2008 Female gender 68 20 4 4 3 0 1 89 7 597

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 34 28 16 7 5 5 5 68 14 581
2017 Female gender 30 28 13 10 8 6 5 66 20 891
2014 Male gender 39 32 11 6 5 4 3 77 12 509
2014 Female gender 31 27 15 9 9 4 4 63 20 894

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 49 27 9 10 6 0 0 76 15 581
2017 Female gender 47 28 8 9 6 1 0 76 16 891
2014 Male gender 53 27 8 7 4 1 0 81 11 510
2014 Female gender 46 26 10 9 8 1 0 73 17 894

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 42 33 11 8 5 2 0 76 13 581
2017 Female gender 42 31 10 10 5 1 0 75 15 887
2014 Male gender 39 38 10 8 3 1 1 78 12 510
2014 Female gender 38 37 9 10 5 1 1 76 15 893
2011 Male gender 38 37 10 8 5 1 0 77 13 577
2011 Female gender 37 37 9 10 4 2 0 76 14 1053
2008 Male gender 37 42 8 7 4 2 0 81 11 359
2008 Female gender 38 37 8 11 5 1 0 76 15 594

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 34 30 10 7 8 11 0 72 17 582
2017 Female gender 32 27 13 9 6 11 2 68 17 890
2014 Male gender 38 25 11 7 7 10 1 71 16 510
2014 Female gender 35 26 12 10 7 8 1 67 19 894
2011 Male gender 37 28 12 8 6 7 0 71 16 577
2011 Female gender 37 28 11 9 7 8 1 71 18 1052
2008 Male gender 39 28 10 8 6 8 1 74 15 359
2008 Female gender 37 26 10 10 7 10 1 70 19 595

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 16 23 17 12 8 21 3 50 27 582
2017 Female gender 14 21 15 15 10 20 4 47 33 891
2014 Male gender 18 25 16 13 7 18 2 55 26 509
2014 Female gender 14 24 16 14 14 16 3 46 34 894

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 54 33 6 5 2 0 0 87 7 581
2017 Female gender 50 35 6 7 1 0 0 85 9 890
2014 Male gender 54 36 5 3 1 0 0 90 5 510
2014 Female gender 48 35 6 8 3 0 0 83 11 893
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 32 12 7 6 0 0 75 13 580
2017 Female gender 43 33 9 9 4 1 0 78 13 893
2014 Male gender 40 36 11 8 4 1 0 76 12 509
2014 Female gender 42 32 10 9 6 0 1 75 15 894
2011 Male gender 35 38 11 10 5 0 1 74 15 578
2011 Female gender 40 35 10 8 6 1 0 76 14 1053
2008 Male gender 34 40 12 9 5 0 0 74 14 358
2008 Female gender 38 34 9 11 7 0 0 73 18 597

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 51 26 12 4 5 1 1 79 9 582
2017 Female gender 49 28 9 7 5 2 0 79 12 892
2014 Male gender 50 27 12 6 3 2 0 79 9 510
2014 Female gender 49 26 11 6 5 2 1 77 12 893
2011 Male gender 42 34 10 8 3 2 1 78 11 578
2011 Female gender 45 30 11 6 5 3 1 77 12 1053
2008 Male gender 42 33 13 6 5 2 0 76 11 358
2008 Female gender 47 27 8 7 6 4 0 77 14 597

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 48 31 10 7 4 0 0 80 11 581
2017 Female gender 47 31 8 9 4 0 0 79 13 889
2014 Male gender 47 30 10 8 3 1 0 78 12 510
2014 Female gender 45 30 10 10 5 0 1 76 15 894
2011 Male gender 43 35 9 9 3 0 0 78 12 578
2011 Female gender 42 34 8 9 6 1 0 77 15 1053
2008 Male gender 42 34 10 8 5 0 0 77 13 357
2008 Female gender 42 32 8 10 7 1 1 75 17 596

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 78 13 5 2 1 0 0 92 3 580
2017 Female gender 84 11 2 2 1 0 0 95 3 889
2014 Male gender 78 14 3 3 2 0 1 93 4 510
2014 Female gender 84 11 2 1 1 0 0 96 2 894
2011 Male gender 77 14 4 3 2 1 1 92 5 577
2011 Female gender 81 13 3 2 1 0 0 94 4 1053
2008 Male gender 80 8 4 4 2 0 2 90 6 358
2008 Female gender 81 11 2 4 2 0 1 92 6 595

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 53 24 8 6 4 2 4 81 10 579
2017 Female gender 55 22 6 6 4 3 4 83 11 890
2014 Male gender 49 25 7 4 3 5 7 84 8 510
2014 Female gender 51 23 6 7 5 3 6 81 12 892
2011 Male gender 40 32 11 7 3 3 4 77 11 579
2011 Female gender 41 27 8 8 6 5 5 75 16 1055

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 58 24 8 5 4 1 0 83 9 582
2017 Female gender 58 23 8 6 4 1 0 82 10 890

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 58 20 12 5 4 2 0 80 8 582
2017 Female gender 61 21 9 4 4 1 0 83 8 890

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 51 26 12 6 4 0 0 77 10 582
2017 Female gender 52 28 7 8 5 0 0 80 13 889
2014 Male gender 50 29 9 7 4 1 0 79 11 510
2014 Female gender 51 26 9 7 6 0 0 78 13 892
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 31 31 13 7 4 5 9 72 13 185
2017 Female gender 29 34 12 8 6 4 8 71 15 235
2014 Male gender 46 29 10 6 1 2 5 81 8 160
2014 Female gender 42 25 9 6 3 5 11 79 11 212

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 35 34 12 9 5 5 0 73 15 582
2017 Female gender 33 34 13 10 6 5 0 70 16 892
2014 Male gender 37 35 11 6 4 7 0 77 11 510
2014 Female gender 29 38 13 9 5 5 0 71 15 893
2011 Male gender 31 32 15 8 8 6 0 67 17 578
2011 Female gender 32 31 14 8 8 6 0 67 18 1050

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 34 32 15 11 7 1 0 67 18 581
2017 Female gender 32 34 15 11 7 1 0 67 18 891
2014 Male gender 33 37 14 7 6 2 0 72 14 510
2014 Female gender 27 39 16 10 6 1 0 67 16 893
2011 Male gender 27 35 16 10 10 2 0 63 20 578
2011 Female gender 26 36 16 10 8 4 0 64 19 1050
2008 Male gender 33 39 14 8 5 1 1 72 13 359
2008 Female gender 28 38 15 8 7 3 0 69 16 597

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 21 35 19 14 7 4 0 59 22 582
2017 Female gender 23 32 18 14 9 4 0 57 25 892
2014 Male gender 23 36 19 12 6 4 0 61 19 509
2014 Female gender 18 37 18 15 7 5 0 58 23 894
2011 Male gender 17 36 20 14 9 4 0 55 24 579
2011 Female gender 17 39 16 13 8 6 0 60 23 1054
2008 Male gender 16 47 14 14 6 3 0 65 21 358
2008 Female gender 15 41 15 17 7 5 0 59 25 596

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 28 28 17 11 9 5 0 60 22 581
2017 Female gender 27 31 15 13 10 4 0 61 24 892
2014 Male gender 27 28 15 13 10 7 0 59 24 510
2014 Female gender 23 31 17 14 9 6 0 57 24 893
2011 Male gender 20 29 19 13 13 6 0 52 28 578
2011 Female gender 19 34 14 13 10 9 0 59 25 1054
2008 Male gender 20 39 17 13 8 3 0 61 21 357
2008 Female gender 18 36 14 15 9 8 0 59 26 597

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 23 36 18 13 8 2 0 60 21 582
2017 Female gender 20 38 15 16 10 2 0 59 26 891
2014 Male gender 21 38 15 13 9 3 0 61 23 509
2014 Female gender 17 37 14 19 10 3 0 55 30 894
2011 Male gender 17 38 15 17 11 1 0 57 29 579
2011 Female gender 18 37 13 18 11 2 0 57 30 1053
2008 Male gender 18 45 12 18 7 1 0 63 25 359
2008 Female gender 19 40 11 19 9 2 0 60 28 595
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 28 46 16 6 2 1 0 75 9 582
2017 Female gender 31 45 12 8 3 1 0 77 11 890
2014 Male gender 28 44 15 10 2 2 0 73 12 510
2014 Female gender 27 43 17 9 3 2 0 71 12 893
2011 Male gender 28 40 15 10 4 2 0 69 15 579
2011 Female gender 35 41 12 8 3 2 0 77 11 1052

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 44 41 9 3 1 3 0 88 4 581
2017 Female gender 41 38 12 2 1 5 0 84 4 888
2014 Male gender 44 38 10 3 0 4 1 86 3 510
2014 Female gender 43 36 11 3 2 5 1 83 5 893
2011 Male gender 40 39 12 5 1 4 0 82 6 579
2011 Female gender 41 34 12 3 1 7 1 82 5 1051

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 41 32 13 7 2 4 1 77 10 581
2017 Female gender 46 32 9 7 3 2 1 81 10 888
2014 Male gender 42 35 10 4 3 4 2 82 8 510
2014 Female gender 46 34 9 5 4 2 1 82 9 894
2011 Male gender 38 32 13 9 4 3 1 73 14 578
2011 Female gender 42 33 7 7 5 4 1 79 13 1049
2008 Male gender 34 38 12 7 3 4 2 76 11 360
2008 Female gender 35 32 9 11 7 5 1 71 19 595

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 28 36 17 10 5 3 1 67 15 581
2017 Female gender 30 31 16 13 5 5 1 64 18 890
2014 Male gender 33 32 17 8 3 4 1 70 12 510
2014 Female gender 33 32 16 9 4 5 1 68 14 893
2011 Male gender 21 38 18 11 6 5 1 63 19 578
2011 Female gender 24 34 16 10 9 6 1 62 20 1050

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 18 21 17 13 12 15 4 48 32 582
2017 Female gender 17 21 16 15 15 11 5 45 36 890
2014 Male gender 16 21 15 12 13 16 7 48 33 509
2014 Female gender 15 19 19 14 16 13 5 41 36 892
2011 Male gender 14 20 17 14 13 16 7 44 34 578
2011 Female gender 14 17 17 14 17 15 7 39 39 1050

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 56 24 11 6 1 1 1 82 7 582
2017 Female gender 63 22 6 5 2 1 1 87 7 891
2014 Male gender 58 26 8 4 2 1 2 85 7 509
2014 Female gender 61 25 8 4 2 0 1 86 6 892

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 67 20 5 2 1 3 2 92 3 582
2017 Female gender 72 21 2 1 0 2 1 96 1 892
2014 Male gender 67 20 4 2 0 4 2 93 3 509
2014 Female gender 73 19 3 1 0 3 2 96 1 893
2011 Male gender 63 22 8 2 1 3 2 89 3 579
2011 Female gender 73 16 4 1 0 2 3 93 2 1054
2008 Male gender 64 20 6 3 1 2 4 89 4 360
2008 Female gender 72 15 5 3 1 2 2 91 4 597

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 26 38 13 13 7 2 0 66 21 581
2017 Female gender 32 35 12 11 6 4 0 70 17 889
2014 Male gender 26 36 14 13 6 4 1 65 20 510
2014 Female gender 28 33 16 14 7 2 1 63 21 893
2011 Male gender 26 37 17 9 8 2 1 64 18 579
2011 Female gender 30 35 14 10 7 3 0 67 18 1055
2008 Male gender 28 35 17 10 7 1 1 65 18 359
2008 Female gender 27 38 14 10 8 4 0 67 19 597

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 25 25 15 16 16 3 1 52 33 577
2017 Female gender 25 28 13 15 12 4 2 57 29 890
2014 Male gender 22 25 11 19 16 3 3 50 38 510
2014 Female gender 18 26 15 18 17 3 4 47 37 894
2011 Male gender 19 26 14 15 21 3 2 47 38 579
2011 Female gender 17 28 14 18 16 3 3 48 37 1054
2008 Male gender 29 30 12 12 14 1 2 61 27 359
2008 Female gender 23 34 11 15 13 2 2 59 29 595

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 29 39 14 9 5 3 0 70 15 580
2017 Female gender 28 36 19 9 4 4 0 67 14 888

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 44 32 13 5 3 4 0 79 7 581
2017 Female gender 46 33 11 3 2 5 0 84 5 892
2014 Male gender 48 32 11 2 2 4 1 84 5 510
2014 Female gender 49 34 10 2 1 4 0 86 3 892

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 39 11 4 3 1 0 82 6 582
2017 Female gender 43 39 10 4 2 2 0 83 7 892
2014 Male gender 45 36 9 4 2 3 0 84 7 510
2014 Female gender 45 35 10 5 2 3 0 82 8 894
2011 Male gender 35 39 14 5 4 3 0 77 9 579
2011 Female gender 36 36 13 6 4 3 0 75 11 1053

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 50 35 8 4 3 0 0 85 7 582
2017 Female gender 50 37 7 4 2 0 0 88 6 889
2014 Male gender 53 32 9 3 2 1 0 86 5 510
2014 Female gender 52 35 8 4 2 0 0 87 5 892
2011 Male gender 44 37 10 5 3 1 0 82 8 578
2011 Female gender 44 35 11 6 4 1 0 80 10 1053
2008 Male gender 44 41 8 5 2 0 0 85 7 359
2008 Female gender 41 42 7 5 4 1 0 84 9 595

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 41 32 14 8 4 1 0 73 13 582
2017 Female gender 42 30 15 8 4 1 0 73 12 888
2014 Male gender 33 36 17 9 4 1 1 70 13 508
2014 Female gender 33 35 17 9 5 1 0 69 14 893
2011 Male gender 32 34 16 10 6 1 0 67 16 579
2011 Female gender 33 31 17 10 8 1 0 65 18 1054

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 42 35 10 8 5 0 0 77 13 581
2017 Female gender 42 33 13 8 4 0 0 75 12 891
2014 Male gender 34 38 15 9 3 0 1 73 12 508
2014 Female gender 34 39 13 9 4 0 0 73 14 894
2011 Male gender 32 37 15 10 6 1 0 69 16 578
2011 Female gender 33 35 17 9 6 0 0 68 15 1051
2008 Male gender 34 42 12 9 4 0 0 76 12 359
2008 Female gender 33 41 13 7 5 1 0 75 12 597

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 35 26 16 9 9 4 0 64 19 581
2017 Female gender 35 24 18 10 8 4 1 62 19 889
2014 Male gender 30 22 21 14 9 4 1 55 23 510
2014 Female gender 27 26 17 15 11 4 0 55 27 893
2011 Male gender 25 29 19 13 11 2 1 56 25 578
2011 Female gender 29 23 17 13 12 5 1 55 27 1054
2008 Male gender 27 31 16 13 8 3 1 62 22 359
2008 Female gender 26 28 15 16 8 6 1 58 26 597
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Male gender 46 22 32 581
2017 Female gender 44 24 32 892
2014 Male gender 46 21 33 510
2014 Female gender 45 23 31 894
2011 Male gender 52 21 28 578
2011 Female gender 44 25 31 1052

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Male gender 7 25 52 4 7 4 266
2017 Female gender 9 24 48 2 12 6 393
2014 Male gender 7 19 57 10 9999 8 234
2014 Female gender 10 19 56 4 9999 11 404
2011 Male gender 10 21 52 8 9999 9 299
2011 Female gender 10 21 57 5 9999 7 466
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 14 86 582
2017 Female gender 18 82 891
2014 Male gender 12 88 510
2014 Female gender 18 82 894

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Male gender 44 80
2017 Female gender 41 160
2014 Male gender 31 62
2014 Female gender 37 166

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Male gender 70 80
2017 Female gender 70 160
2014 Male gender 73 62
2014 Female gender 75 166

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Male gender 9 80
2017 Female gender 6 160
2014 Male gender 10 62
2014 Female gender 5 166

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 80
2017 Female gender 0 160
2014 Male gender 0 62
2014 Female gender 0 166

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Male gender 13 80
2017 Female gender 4 160
2014 Male gender 10 62
2014 Female gender 6 166

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 0 80
2017 Female gender 3 160

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Male gender 40 80
2017 Female gender 32 161
2014 Male gender 31 62
2014 Female gender 41 166

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Male gender 48 80
2017 Female gender 41 161
2014 Male gender 51 62
2014 Female gender 47 166

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Male gender 54 80
2017 Female gender 41 161
2014 Male gender 47 62
2014 Female gender 56 166

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Male gender 37 80
2017 Female gender 38 161
2014 Male gender 45 62
2014 Female gender 38 166

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Male gender 32 80
2017 Female gender 27 161
2014 Male gender 36 62
2014 Female gender 34 166

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Male gender 58 80
2017 Female gender 55 161
2014 Male gender 40 62
2014 Female gender 59 166

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Male gender 37 80
2017 Female gender 23 161
2014 Male gender 30 62
2014 Female gender 34 166

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Male gender 7 80
2017 Female gender 4 161
2014 Female gender 4 166

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Male gender 19 80
2017 Female gender 7 161
2014 Male gender 12 62
2014 Female gender 6 166

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Male gender 59 80
2017 Female gender 38 161
2014 Male gender 43 62
2014 Female gender 45 166

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Male gender 17 80
2017 Female gender 20 161
2014 Male gender 20 62
2014 Female gender 32 166

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 9 80
2017 Female gender 11 161
2014 Male gender 8 62
2014 Female gender 10 166

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Male gender 51 80
2017 Female gender 47 161
2014 Male gender 45 62
2014 Female gender 52 166

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Male gender 37 80
2017 Female gender 25 161
2014 Male gender 24 62
2014 Female gender 33 166

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Male gender 15 80
2017 Female gender 10 161
2014 Male gender 8 62
2014 Female gender 11 166

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Male gender 12 80
2017 Female gender 7 161
2014 Male gender 10 62
2014 Female gender 7 166

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Male gender 14 80
2017 Female gender 11 161
2014 Male gender 15 62
2014 Female gender 16 166

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Male gender 6 80
2014 Male gender 10 62

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Male gender 15 80
2017 Female gender 10 161
2014 Male gender 12 62
2014 Female gender 15 166

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Female gender 15 161
2014 Male gender 10 62
2014 Female gender 16 166

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Male gender 25 80
2017 Female gender 27 161
2014 Male gender 30 62
2014 Female gender 24 166

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Male gender 8 74
2017 Female gender 7 158
2014 Male gender 11 56
2014 Female gender 12 162

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Male gender 23 74
2017 Female gender 22 158
2014 Male gender 17 56
2014 Female gender 15 162

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Male gender 14 74
2017 Female gender 7 158
2014 Male gender 12 56
2014 Female gender 9 162

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Female gender 6 158
2014 Female gender 8 162

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Male gender 8 74
2017 Female gender 5 158
2014 Female gender 12 162

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Male gender 13 74
2017 Female gender 14 158
2014 Male gender 16 56
2014 Female gender 12 162

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Male gender 14 74
2017 Female gender 29 158
2014 Male gender 14 56
2014 Female gender 18 162

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Male gender 8 74
2017 Female gender 8 158
2014 Male gender 9 56
2014 Female gender 6 162

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Male gender 7 74
2017 Female gender 13 158
2014 Female gender 13 162

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Male gender 28 74
2017 Female gender 23 158
2014 Male gender 31 56
2014 Female gender 30 162

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Male gender 12 74
2017 Female gender 10 158
2014 Male gender 10 56
2014 Female gender 9 162

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Male gender 49 74
2017 Female gender 48 158
2014 Male gender 53 56
2014 Female gender 49 162

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Male gender 54 74
2017 Female gender 57 158
2014 Male gender 60 56
2014 Female gender 53 162

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 18 74
2017 Female gender 12 158
2014 Female gender 9 162

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 80 20 80
2017 Female gender 78 22 160

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 19 15 16 4 5 29 12 57 16 581
2017 Female gender 15 14 17 6 5 32 11 51 20 891
2014 Male gender 22 18 13 4 3 31 9 66 12 510
2014 Female gender 15 14 18 7 4 33 8 51 18 894

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 37 31 14 5 3 8 1 75 9 581
2017 Female gender 31 30 16 7 3 12 1 70 12 890
2014 Male gender 33 31 13 4 2 14 3 77 7 509
2014 Female gender 29 28 20 6 4 13 1 66 11 893
2011 Male gender 27 35 18 6 2 11 1 71 10 579
2011 Female gender 29 31 18 7 4 11 0 68 12 1054
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 22 42 9 7 2 2 17 79 11 581
2017 Female gender 27 38 7 6 3 2 17 80 11 892
2014 Male gender 22 39 10 5 3 1 20 78 10 510
2014 Female gender 28 41 7 5 1 1 17 84 7 893
2011 Male gender 21 44 9 5 3 1 17 79 10 578
2011 Female gender 27 42 7 5 1 2 16 83 8 1052
2008 Male gender 21 37 10 9 5 2 17 70 17 359
2008 Female gender 27 41 7 8 2 2 13 80 11 597

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 7 18 21 5 2 28 20 47 13 580
2017 Female gender 8 15 18 3 3 31 22 49 13 890
2014 Male gender 8 13 20 4 5 29 21 41 18 509
2014 Female gender 7 11 19 4 3 34 21 42 16 894
2011 Male gender 5 14 26 5 5 29 15 35 18 578
2011 Female gender 8 12 21 4 2 33 20 42 14 1049

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 32 26 12 3 2 9 16 78 6 582
2017 Female gender 35 23 9 2 1 13 16 82 5 892
2014 Male gender 30 24 10 2 2 12 20 80 5 509
2014 Female gender 34 25 9 3 2 10 17 81 7 894
2011 Male gender 27 31 13 2 2 9 16 78 5 579
2011 Female gender 35 23 11 4 2 10 15 77 8 1053
2008 Male gender 24 30 14 3 1 12 16 74 7 358
2008 Female gender 33 28 9 2 3 12 13 81 7 597

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 27 26 14 3 2 12 16 73 7 581
2017 Female gender 30 24 12 2 1 14 16 78 5 888
2014 Male gender 24 24 12 3 2 15 20 73 9 510
2014 Female gender 28 26 12 4 2 11 17 75 8 893
2011 Male gender 21 32 14 4 2 11 16 72 9 579
2011 Female gender 29 25 13 4 2 13 15 74 8 1052
2008 Male gender 28 25 14 6 3 8 17 70 12 359
2008 Female gender 32 26 12 6 4 10 10 72 13 596
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 6 94 580
2017 Female gender 8 92 890
2014 Male gender 6 94 509
2014 Female gender 8 92 892

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Male gender 30 35
2017 Female gender 46 73
2014 Male gender 31 32
2014 Female gender 35 74

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Male gender 94 35
2017 Female gender 81 73
2014 Male gender 78 32
2014 Female gender 82 74

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Female gender 8 73

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 35
2017 Female gender 0 73
2014 Male gender 0 32
2014 Female gender 0 74

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Female gender 12 73
2014 Male gender 14 32
2014 Female gender 7 74

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 35

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 0 35
2014 Male gender 15 32

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Male gender 39 35
2017 Female gender 18 73
2014 Male gender 27 32
2014 Female gender 15 74

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Male gender 33 35
2017 Female gender 15 73
2014 Female gender 11 74

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Male gender 23 35
2017 Female gender 10 73
2014 Female gender 12 74

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Male gender 36 35
2017 Female gender 34 73
2014 Male gender 26 32
2014 Female gender 32 74

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Male gender 14 35
2017 Female gender 34 73
2014 Male gender 19 32
2014 Female gender 28 74

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Female gender 0 73

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 35
2017 Female gender 0 73

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Male gender 17 35
2017 Female gender 12 73
2014 Female gender 21 74

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 35
2017 Female gender 0 73

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Female gender 20 73
2014 Female gender 17 74

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Male gender 0 35
2017 Female gender 0 73
2014 Female gender 0 74

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Female gender 10 73
2014 Male gender 37 32
2014 Female gender 23 74

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Male gender 32 34
2017 Female gender 40 73
2014 Male gender 15 32
2014 Female gender 19 74

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Male gender 17 34
2017 Female gender 19 73
2014 Female gender 13 74

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Female gender 6 73
2014 Female gender 6 74

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Male gender 20 34
2017 Female gender 12 73
2014 Female gender 8 74

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Female gender 7 73

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Female gender 8 73
2014 Female gender 13 74

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Female gender 8 73

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Male gender 57 34
2017 Female gender 45 73
2014 Male gender 68 32
2014 Female gender 56 74

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 31
2014 Male gender 0 31

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Female gender 27 72
2014 Male gender 15 31
2014 Female gender 13 72

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 31
2014 Male gender 0 31

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 31

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 31
2014 Male gender 0 31

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Female gender 12 72
2014 Female gender 7 72

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Female gender 19 72
2014 Male gender 0 31
2014 Female gender 15 72

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Female gender 9 72
2014 Female gender 10 72

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Male gender 16 31
2017 Female gender 12 72
2014 Female gender 14 72

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Male gender 28 31
2017 Female gender 21 72
2014 Male gender 33 31
2014 Female gender 29 72

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Male gender 16 31
2017 Female gender 7 72
2014 Male gender 16 31
2014 Female gender 12 72

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Male gender 50 31
2017 Female gender 35 72
2014 Male gender 38 31
2014 Female gender 48 72

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Male gender 62 31
2017 Female gender 70 72
2014 Male gender 83 31
2014 Female gender 75 72

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 31

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 91 9 34
2017 Female gender 81 19 73

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 19 13 16 1 3 38 11 62 7 581
2017 Female gender 15 14 17 3 2 40 8 57 10 892
2014 Male gender 20 13 14 1 2 40 10 67 6 509
2014 Female gender 13 12 18 4 2 43 8 51 13 893

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 37 31 15 2 2 12 2 78 5 580
2017 Female gender 34 30 14 4 2 15 2 77 6 889
2014 Male gender 35 27 13 2 2 17 3 78 5 509
2014 Female gender 29 29 17 3 2 18 2 72 6 893
2011 Male gender 36 33 15 3 1 11 1 79 4 578
2011 Female gender 34 31 15 3 2 14 0 76 6 1054
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 26 23 24 12 13 0 1 50 26 580
2017 Female gender 20 25 20 13 18 0 2 47 32 888

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 11 27 31 20 11 0 0 38 31 580
2017 Female gender 12 29 28 17 13 0 1 42 31 888

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 13 29 29 17 10 0 0 43 28 579
2017 Female gender 14 31 26 15 12 0 2 46 28 888

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 13 28 23 21 13 0 1 42 35 580
2017 Female gender 15 24 22 20 17 0 2 40 37 888

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 30 32 16 12 6 1 4 65 19 576
2017 Female gender 32 28 17 9 7 0 7 65 17 887

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 25 31 23 13 8 0 0 56 21 577
2017 Female gender 27 28 23 13 10 0 0 55 23 887

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 24 34 23 10 7 1 1 59 17 576
2017 Female gender 29 32 22 10 6 1 1 61 16 887

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 18 30 25 17 9 0 0 49 26 575
2017 Female gender 21 29 23 18 9 0 0 50 27 886

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 23 32 22 14 9 0 1 55 23 576
2017 Female gender 26 28 22 13 10 0 1 54 24 887

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 32 31 21 11 5 0 1 63 16 576
2017 Female gender 32 32 20 10 5 0 2 64 16 883

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 53 22 13 6 4 0 2 77 10 576
2017 Female gender 55 22 12 6 4 0 1 78 10 888

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 79 9 3 3 3 0 2 90 6 581
2017 Female gender 73 11 5 5 2 0 3 87 7 891

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 66 24 5 3 2 0 1 91 5 577
2017 Female gender 59 25 7 4 2 0 2 86 6 889

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 61 20 9 4 5 0 1 82 9 575
2017 Female gender 58 19 10 7 4 0 2 79 11 887

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 63 12 5 2 1 0 18 92 3 576
2017 Female gender 54 11 5 2 2 0 26 88 5 884

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 67 18 7 2 1 0 4 89 3 573
2017 Female gender 70 16 5 1 1 0 7 93 2 887

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 72 14 6 2 4 0 3 88 6 577
2017 Female gender 72 11 5 3 3 0 5 88 6 889

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 55 25 13 4 2 0 1 81 6 575
2017 Female gender 52 26 12 4 2 0 3 81 6 886

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 9 26 42 15 7 0 0 35 23 582
2017 Female gender 9 31 38 16 6 0 0 40 22 890

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 8 21 43 18 11 0 0 28 29 577
2017 Female gender 10 20 41 21 8 0 0 29 30 888

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 29 42 14 7 4 3 0 74 11 581
2017 Female gender 32 44 11 6 3 3 1 79 10 892

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 22 40 17 13 6 2 0 63 19 580
2017 Female gender 22 39 15 16 7 1 0 62 23 888
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 10 90 580
2017 Female gender 16 84 892
2014 Male gender 9 91 510
2014 Female gender 16 84 894

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 70 30 58
2017 Female gender 78 22 143
2014 Male gender 69 31 43
2014 Female gender 82 18 147

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 51 24 15 2 2 0 5 79 5 41
2017 Female gender 55 31 4 7 3 0 1 87 10 112
2014 Male gender 49 33 11 3 3 0 0 82 7 30
2014 Female gender 56 28 5 6 4 0 1 85 10 121
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 26 25 21 12 10 4 0 27 73 582
2017 Female gender 28 23 25 12 10 2 1 29 71 892

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 21 398
2017 Female gender 26 606

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 39 398
2017 Female gender 38 606

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 17 398
2017 Female gender 20 606

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Male gender 36 398
2017 Female gender 42 606

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Male gender 6 398
2017 Female gender 8 606

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Male gender 47 398
2017 Female gender 42 606

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Male gender 5 48 22 11 4 10 393
2017 Female gender 4 47 19 10 5 14 588

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 13 31 17 13 15 2 8 50 32 399
2017 Female gender 15 27 14 17 17 2 8 47 38 607

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 2 13 11 19 46 2 7 16 72 399
2017 Female gender 2 7 9 18 53 4 7 11 79 609
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