2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	44	5	12	4	79	16	1280
2017	Language requirement of position - Unilingual English	36	40	4	13	7	76	20	161
2017	Language requirement of position - Either English or French	45	42	0	9	4	87	13	62
2014	Language requirement of position - Bilingual	35	47	5	10	3	82	13	1235
2014	Language requirement of position - Unilingual English	32	43	6	15	5	74	19	127
2014	Language requirement of position - Either English or French	33	48	4	10	5	81	16	56
2011	Language requirement of position - Bilingual	36	46	4	10	3	82	14	1483
2011	Language requirement of position - Unilingual English	27	46	2	19	7	72	26	149
2011	Language requirement of position - Either English or French	30	47	4	9	9	78	18	79
2008	Language requirement of position - Bilingual	43	46	2	6	3	88	9	805
2008	Language requirement of position - Unilingual English	33	47	5	9	6	80	15	119
2008	Language requirement of position - Either English or French	46	39	2	6	7	85	13	44

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	69	22	4	2	1	1	0	92	4	1277
2017	Language requirement of position - Unilingual English	81	12	2	3	0	1	1	95	3	161
2017	Language requirement of position - Either English or French	82	8	1	4	0	1	3	94	4	62
2014	Language requirement of position - Bilingual	70	21	4	3	1	0	0	92	4	1234
2014	Language requirement of position - Unilingual English	80	14	4	2	0	0	1	94	2	127
2014	Language requirement of position - Either English or French	76	18	2	4	0	0	0	95	4	56
2011	Language requirement of position - Bilingual	70	23	4	2	1	0	0	93	3	1483
2011	Language requirement of position - Unilingual English	74	18	3	4	1	0	1	92	5	149
2011	Language requirement of position - Either English or French	74	16	7	1	0	0	3	92	1	79
2008	Language requirement of position - Bilingual	72	19	2	3	2	1	0	93	5	803
2008	Language requirement of position - Unilingual English	75	20	1	2	1	1	0	96	3	119
2008	Language requirement of position - Either English or French	79	16	0	0	0	2	2	100	0	43

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	61	20	6	9	4	0	0	81	13	1276
2017	Language requirement of position - Unilingual English	77	14	3	6	0	0	1	91	6	161
2017	Language requirement of position - Either English or French	79	17	1	3	0	0	0	95	3	62
2014	Language requirement of position - Bilingual	60	23	7	7	3	0	0	82	11	1235
2014	Language requirement of position - Unilingual English	73	20	3	2	1	1	0	94	3	126
2014	Language requirement of position - Either English or French	61	26	4	2	5	0	2	88	7	56
2011	Language requirement of position - Bilingual	59	23	6	9	3	0	0	82	12	1483
2011	Language requirement of position - Unilingual English	72	20	3	3	2	0	1	93	5	149
2011	Language requirement of position - Either English or French	78	15	3	4	1	0	0	92	5	79
2008	Language requirement of position - Bilingual	61	20	3	11	5	0	0	81	15	805
2008	Language requirement of position - Unilingual English	75	19	1	3	1	0	0	95	5	119
2008	Language requirement of position - Either English or French	69	17	2	5	0	2	5	92	5	43

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	32	6	12	7	0	75	19	1277
2017	Language requirement of position - Unilingual English	48	36	4	9	4	0	83	13	160
2017	Language requirement of position - Either English or French	52	26	11	8	4	0	78	11	62
2014	Language requirement of position - Bilingual	42	36	7	11	4	0	79	15	1233
2014	Language requirement of position - Unilingual English	43	36	5	11	4	0	80	15	127
2014	Language requirement of position - Either English or French	52	27	8	6	5	2	80	12	56
2011	Language requirement of position - Bilingual	44	36	7	9	4	0	81	12	1481
2011	Language requirement of position - Unilingual English	46	35	5	7	7	0	81	14	149
2011	Language requirement of position - Either English or French	40	44	5	9	2	0	84	11	79

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	39	12	13	4	0	1	69	18	1278
2017	Language requirement of position - Unilingual English	25	43	9	15	8	1	0	68	23	161
2017	Language requirement of position - Either English or French	25	45	18	4	8	0	0	70	12	62
2014	Language requirement of position - Bilingual	33	37	12	13	4	0	1	71	17	1231
2014	Language requirement of position - Unilingual English	30	36	17	11	6	0	1	66	17	127
2014	Language requirement of position - Either English or French	33	22	21	13	7	0	4	57	21	56
2011	Language requirement of position - Bilingual	33	39	12	9	4	0	1	74	14	1484
2011	Language requirement of position - Unilingual English	24	41	9	13	8	1	3	68	23	149
2011	Language requirement of position - Either English or French	24	33	14	13	12	0	5	59	26	79
2008	Language requirement of position - Bilingual	29	39	14	9	6	1	1	70	15	806
2008	Language requirement of position - Unilingual English	33	36	15	10	6	0	0	69	16	120
2008	Language requirement of position - Either English or French	32	39	12	13	4	0	0	71	17	44

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	39	10	7	3	0	81	10	1275
2017	Language requirement of position - Unilingual English	45	36	9	8	3	0	80	11	161
2017	Language requirement of position - Either English or French	27	49	13	8	3	0	76	11	62
2014	Language requirement of position - Bilingual	41	40	9	6	3	0	81	10	1235
2014	Language requirement of position - Unilingual English	46	33	9	8	4	1	79	12	127
2014	Language requirement of position - Either English or French	32	41	10	8	9	0	73	17	56
2011	Language requirement of position - Bilingual	43	35	10	7	5	0	79	12	1483
2011	Language requirement of position - Unilingual English	40	36	7	9	6	1	78	15	149
2011	Language requirement of position - Either English or French	30	37	15	12	5	0	67	17	79
2008	Language requirement of position - Bilingual	37	39	9	11	4	0	76	15	805
2008	Language requirement of position - Unilingual English	32	35	10	13	9	0	68	22	120
2008	Language requirement of position - Either English or French	23	44	18	13	2	0	67	15	44

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	37	7	5	2	0	87	6	1273
2017	Language requirement of position - Unilingual English	48	39	5	5	3	0	87	8	161
2017	Language requirement of position - Either English or French	42	38	6	11	4	0	79	15	62
2014	Language requirement of position - Bilingual	49	36	7	5	3	0	86	8	1234
2014	Language requirement of position - Unilingual English	48	36	6	8	2	1	84	10	127
2014	Language requirement of position - Either English or French	36	45	9	6	4	0	81	10	56
2011	Language requirement of position - Bilingual	50	36	6	5	3	0	86	8	1484
2011	Language requirement of position - Unilingual English	51	32	4	8	5	0	82	13	149
2011	Language requirement of position - Either English or French	25	47	14	8	6	0	72	14	79
2008	Language requirement of position - Bilingual	45	39	8	6	2	0	84	8	806
2008	Language requirement of position - Unilingual English	38	40	9	7	6	0	78	13	120
2008	Language requirement of position - Either English or French	30	50	11	7	2	0	80	9	44

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	35	8	5	1	0	1	86	6	1273
2017	Language requirement of position - Unilingual English	52	28	8	8	4	1	0	80	11	160
2017	Language requirement of position - Either English or French	70	18	8	0	4	0	0	88	4	62
2014	Language requirement of position - Bilingual	47	37	8	6	2	0	0	85	8	1235
2014	Language requirement of position - Unilingual English	54	26	12	5	3	0	0	80	8	127
2014	Language requirement of position - Either English or French	53	29	8	4	6	0	0	82	10	56

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	32	10	9	5	0	0	76	14	1274
2017	Language requirement of position - Unilingual English	62	25	3	6	4	0	0	87	10	161
2017	Language requirement of position - Either English or French	74	14	6	1	1	2	0	91	3	62
2014	Language requirement of position - Bilingual	41	33	10	11	4	0	1	75	15	1232
2014	Language requirement of position - Unilingual English	47	33	11	5	2	1	1	82	7	127
2014	Language requirement of position - Either English or French	41	34	10	5	6	0	4	78	12	56
2011	Language requirement of position - Bilingual	43	37	8	8	4	0	1	80	11	1483
2011	Language requirement of position - Unilingual English	49	37	6	5	3	1	0	87	8	148
2011	Language requirement of position - Either English or French	45	35	6	6	2	0	5	84	9	79

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	21	12	13	12	2	15	54	31	1274
2017	Language requirement of position - Unilingual English	33	20	12	12	10	3	10	61	25	161
2017	Language requirement of position - Either English or French	35	9	16	4	5	5	26	64	13	62
2014	Language requirement of position - Bilingual	25	19	12	13	14	3	15	53	32	1234
2014	Language requirement of position - Unilingual English	27	22	10	12	12	4	13	59	29	125
2014	Language requirement of position - Either English or French	28	15	21	9	8	9	10	54	21	56
2011	Language requirement of position - Bilingual	28	23	8	11	12	2	15	62	28	1482
2011	Language requirement of position - Unilingual English	31	21	11	11	13	3	10	61	27	149
2011	Language requirement of position - Either English or French	28	26	17	10	9	1	10	61	20	79
2008	Language requirement of position - Bilingual	23	18	12	14	16	2	13	49	36	804
2008	Language requirement of position - Unilingual English	28	13	14	15	17	2	11	48	37	120
2008	Language requirement of position - Either English or French	16	31	16	12	12	4	9	55	27	44

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	46	9	7	4	0	0	80	11	1275
2017	Language requirement of position - Unilingual English	40	41	7	7	6	0	0	81	13	161
2017	Language requirement of position - Either English or French	30	49	13	7	1	0	0	78	8	61
2014	Language requirement of position - Bilingual	32	47	10	7	4	0	0	79	11	1235
2014	Language requirement of position - Unilingual English	37	44	6	8	5	0	0	81	13	127
2014	Language requirement of position - Either English or French	28	43	8	9	11	0	0	71	20	55
2011	Language requirement of position - Bilingual	36	41	10	7	5	0	0	77	12	1481
2011	Language requirement of position - Unilingual English	34	42	5	12	5	1	1	77	18	149
2011	Language requirement of position - Either English or French	25	44	17	7	7	0	0	69	14	79
2008	Language requirement of position - Bilingual	36	42	10	8	3	0	0	79	12	800
2008	Language requirement of position - Unilingual English	33	39	10	12	6	0	0	72	18	119
2008	Language requirement of position - Either English or French	32	38	18	9	2	0	0	71	12	44

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	38	12	11	6	0	71	17	1277
2017	Language requirement of position - Unilingual English	35	35	9	13	8	1	70	21	161
2017	Language requirement of position - Either English or French	46	35	9	7	4	0	80	11	61
2014	Language requirement of position - Bilingual	32	34	14	13	7	0	66	20	1234
2014	Language requirement of position - Unilingual English	28	37	14	10	11	0	65	21	127
2014	Language requirement of position - Either English or French	28	39	9	17	7	0	67	24	55
2011	Language requirement of position - Bilingual	30	40	12	10	7	0	70	17	1481
2011	Language requirement of position - Unilingual English	29	36	13	14	9	0	65	23	149
2011	Language requirement of position - Either English or French	31	41	14	8	7	0	72	15	79

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	39	14	12	6	68	18	1274
2017	Language requirement of position - Unilingual English	33	38	13	10	7	71	16	160
2017	Language requirement of position - Either English or French	35	32	14	15	3	68	18	61

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	38	9	6	3	0	83	9	1274
2017	Language requirement of position - Unilingual English	39	47	6	4	4	0	86	8	161
2017	Language requirement of position - Either English or French	57	30	9	3	0	2	88	3	61
2014	Language requirement of position - Bilingual	47	38	9	4	2	0	85	6	1235
2014	Language requirement of position - Unilingual English	44	39	9	6	2	1	83	8	127
2014	Language requirement of position - Either English or French	44	41	12	0	4	0	85	4	55
2011	Language requirement of position - Bilingual	44	40	8	6	2	0	85	7	1481
2011	Language requirement of position - Unilingual English	35	43	8	7	7	1	78	14	149
2011	Language requirement of position - Either English or French	41	41	5	6	7	0	82	13	79
2008	Language requirement of position - Bilingual	47	38	8	5	2	0	85	7	804
2008	Language requirement of position - Unilingual English	42	40	6	5	6	2	83	11	119
2008	Language requirement of position - Either English or French	46	30	17	2	2	2	78	5	44

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	38	11	10	7	72	17	1277
2017	Language requirement of position - Unilingual English	39	38	7	9	8	77	17	161
2017	Language requirement of position - Either English or French	45	31	12	6	6	76	11	61

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	36	7	4	1	0	87	5	1276
2017	Language requirement of position - Unilingual English	48	35	12	4	1	0	84	5	161
2017	Language requirement of position - Either English or French	54	38	7	1	0	0	92	1	62
2014	Language requirement of position - Bilingual	61	28	8	3	1	0	88	4	1234
2014	Language requirement of position - Unilingual English	65	23	7	2	2	0	88	5	127
2014	Language requirement of position - Either English or French	52	35	6	4	4	0	86	7	55
2011	Language requirement of position - Bilingual	57	31	8	2	2	0	88	4	1484
2011	Language requirement of position - Unilingual English	53	31	9	5	1	1	85	6	149
2011	Language requirement of position - Either English or French	45	40	8	7	1	0	85	8	79

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	38	11	11	5	0	0	74	16	1276
2017	Language requirement of position - Unilingual English	36	37	11	13	3	0	0	73	16	161
2017	Language requirement of position - Either English or French	38	45	5	4	6	1	0	85	10	62
2014	Language requirement of position - Bilingual	31	41	11	11	5	0	0	73	16	1233
2014	Language requirement of position - Unilingual English	28	41	11	15	5	0	0	70	20	127
2014	Language requirement of position - Either English or French	25	32	15	13	14	0	0	57	27	56
2011	Language requirement of position - Bilingual	34	41	10	9	5	0	0	76	14	1483
2011	Language requirement of position - Unilingual English	31	43	11	9	5	0	0	74	14	149
2011	Language requirement of position - Either English or French	30	42	13	10	4	0	1	73	14	79

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	36	11	9	6	74	15	1275
2017	Language requirement of position - Unilingual English	38	35	11	12	4	73	16	160
2017	Language requirement of position - Either English or French	58	34	1	3	4	92	7	62
2014	Language requirement of position - Bilingual	36	35	14	9	6	71	15	1233
2014	Language requirement of position - Unilingual English	33	44	11	9	4	76	13	127
2014	Language requirement of position - Either English or French	37	25	15	13	10	63	23	56

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	38	12	10	4	0	0	74	14	1275
2017	Language requirement of position - Unilingual English	38	33	15	10	2	0	1	72	13	161
2017	Language requirement of position - Either English or French	49	41	4	0	3	0	4	93	3	62
2014	Language requirement of position - Bilingual	37	36	13	9	4	0	1	74	13	1232
2014	Language requirement of position - Unilingual English	33	41	11	6	4	2	3	78	11	127
2014	Language requirement of position - Either English or French	26	36	16	14	4	2	2	65	18	56
2011	Language requirement of position - Bilingual	40	40	10	6	3	1	0	81	9	1481
2011	Language requirement of position - Unilingual English	33	46	12	6	2	1	1	80	8	149
2011	Language requirement of position - Either English or French	40	39	9	6	4	1	0	81	10	79

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	40	10	7	3	0	0	81	9	1271
2017	Language requirement of position - Unilingual English	43	38	9	6	4	0	0	81	10	160
2017	Language requirement of position - Either English or French	46	38	9	6	0	0	0	85	6	61
2014	Language requirement of position - Bilingual	40	39	11	6	3	0	0	80	9	1232
2014	Language requirement of position - Unilingual English	43	39	9	5	3	1	1	83	8	127
2014	Language requirement of position - Either English or French	38	39	9	10	4	0	0	77	14	56
2011	Language requirement of position - Bilingual	41	42	8	6	3	0	0	83	9	1481
2011	Language requirement of position - Unilingual English	42	38	9	8	2	0	1	80	11	149
2011	Language requirement of position - Either English or French	31	46	9	9	5	0	0	77	14	79
2008	Language requirement of position - Bilingual	42	41	9	6	2	0	0	83	9	803
2008	Language requirement of position - Unilingual English	43	35	9	9	4	0	0	78	13	120
2008	Language requirement of position - Either English or French	50	27	11	7	5	0	0	77	12	44

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	37	20	12	6	0	61	19	1280
2017	Language requirement of position - Unilingual English	36	41	19	2	2	0	78	4	161
2017	Language requirement of position - Either English or French	54	30	12	4	0	0	84	4	62
2014	Language requirement of position - Bilingual	28	37	19	9	5	0	66	15	1235
2014	Language requirement of position - Unilingual English	35	46	13	4	2	1	81	6	127
2014	Language requirement of position - Either English or French	39	39	19	2	0	0	79	2	56
2011	Language requirement of position - Bilingual	29	35	19	10	6	1	65	16	1483
2011	Language requirement of position - Unilingual English	33	41	18	3	4	0	75	7	149
2011	Language requirement of position - Either English or French	44	30	18	4	2	2	75	6	79
2008	Language requirement of position - Bilingual	19	34	27	13	8	0	53	21	805
2008	Language requirement of position - Unilingual English	33	36	16	12	3	0	69	16	120
2008	Language requirement of position - Either English or French	32	43	14	7	4	0	75	11	44

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	27	35	16	6	0	2	22	42	1275
2017	Language requirement of position - Unilingual English	14	20	39	14	9	1	3	24	35	160
2017	Language requirement of position - Either English or French	4	24	24	27	19	2	0	47	28	61
2014	Language requirement of position - Bilingual	10	26	40	16	6	0	2	23	36	1232
2014	Language requirement of position - Unilingual English	12	18	48	12	8	2	1	21	31	127
2014	Language requirement of position - Either English or French	6	21	47	17	5	0	4	23	28	56
2011	Language requirement of position - Bilingual	12	27	38	14	6	1	2	21	40	1482
2011	Language requirement of position - Unilingual English	7	27	38	18	6	2	2	25	36	149
2011	Language requirement of position - Either English or French	10	23	37	12	12	2	4	25	36	79
2008	Language requirement of position - Bilingual	10	28	42	14	4	1	1	18	39	802
2008	Language requirement of position - Unilingual English	9	27	33	24	6	0	0	31	36	120
2008	Language requirement of position - Either English or French	6	23	43	22	5	0	0	28	29	44

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	8	17	28	27	15	2	4	44	26	1268
2017	Language requirement of position - Unilingual English	8	13	20	31	21	3	3	56	22	161
2017	Language requirement of position - Either English or French	6	11	19	22	34	5	3	61	18	60
2014	Language requirement of position - Bilingual	6	15	26	32	14	3	3	49	23	1232
2014	Language requirement of position - Unilingual English	6	12	30	29	15	3	4	48	20	127
2014	Language requirement of position - Either English or French	7	19	27	17	21	2	7	42	29	56
2011	Language requirement of position - Bilingual	8	17	30	27	13	2	4	42	26	1478
2011	Language requirement of position - Unilingual English	8	24	25	19	16	6	1	38	35	149
2011	Language requirement of position - Either English or French	12	13	17	29	19	5	6	53	28	79
2008	Language requirement of position - Bilingual	7	17	34	27	11	1	3	40	25	800
2008	Language requirement of position - Unilingual English	7	21	24	32	14	1	0	47	29	120
2008	Language requirement of position - Either English or French	6	23	20	26	19	3	2	48	31	44

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	24	30	18	7	1	3	26	43	1270
2017	Language requirement of position - Unilingual English	11	24	31	21	8	3	2	31	37	160
2017	Language requirement of position - Either English or French	11	13	24	24	19	8	0	47	26	61
2014	Language requirement of position - Bilingual	20	24	29	17	7	1	2	24	46	1232
2014	Language requirement of position - Unilingual English	15	20	35	19	6	2	2	27	36	127
2014	Language requirement of position - Either English or French	16	26	32	5	14	3	4	21	45	56
2011	Language requirement of position - Bilingual	21	23	30	15	8	1	3	24	46	1481
2011	Language requirement of position - Unilingual English	19	23	32	13	8	3	1	22	45	149
2011	Language requirement of position - Either English or French	19	24	26	13	13	1	4	27	46	79
2008	Language requirement of position - Bilingual	16	24	34	17	6	1	2	24	42	799
2008	Language requirement of position - Unilingual English	16	25	29	19	10	1	0	30	41	120
2008	Language requirement of position - Either English or French	18	23	40	12	3	5	0	16	43	44

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	24	37	16	7	1	1	24	39	1268
2017	Language requirement of position - Unilingual English	8	16	34	27	13	1	2	41	24	160
2017	Language requirement of position - Either English or French	10	7	13	42	23	5	0	68	18	62
2014	Language requirement of position - Bilingual	11	22	39	20	6	0	1	27	34	1226
2014	Language requirement of position - Unilingual English	5	14	40	25	10	1	5	37	21	127
2014	Language requirement of position - Either English or French	2	22	29	21	17	2	7	43	26	56
2011	Language requirement of position - Bilingual	12	24	36	19	7	0	2	27	37	1478
2011	Language requirement of position - Unilingual English	9	15	31	30	14	1	1	45	24	149
2011	Language requirement of position - Either English or French	8	11	32	24	22	0	4	47	19	79
2008	Language requirement of position - Bilingual	11	25	40	18	5	0	1	23	36	800
2008	Language requirement of position - Unilingual English	7	17	34	28	12	0	1	41	25	120
2008	Language requirement of position - Either English or French	9	12	24	38	16	2	0	55	21	44

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	29	26	14	7	1	3	21	52	1274
2017	Language requirement of position - Unilingual English	14	24	26	15	13	2	5	30	42	160
2017	Language requirement of position - Either English or French	12	7	15	38	20	6	1	63	21	60
2014	Language requirement of position - Bilingual	15	27	29	17	8	1	3	26	44	1233
2014	Language requirement of position - Unilingual English	11	26	28	17	12	1	5	30	39	126
2014	Language requirement of position - Either English or French	15	23	26	14	17	2	3	33	40	56
2011	Language requirement of position - Bilingual	15	26	29	17	8	1	4	26	43	1483
2011	Language requirement of position - Unilingual English	12	21	28	20	12	3	3	35	35	149
2011	Language requirement of position - Either English or French	13	14	25	20	16	5	7	41	31	79
2008	Language requirement of position - Bilingual	15	24	31	19	7	1	3	27	41	800
2008	Language requirement of position - Unilingual English	13	17	25	22	16	3	4	41	32	120
2008	Language requirement of position - Either English or French	2	16	36	28	14	0	4	44	19	43

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	21	32	20	9	3	3	31	35	1270
2017	Language requirement of position - Unilingual English	9	19	31	20	17	1	4	39	29	159
2017	Language requirement of position - Either English or French	10	8	22	19	29	10	1	55	20	61
2014	Language requirement of position - Bilingual	8	17	31	26	12	2	4	40	26	1231
2014	Language requirement of position - Unilingual English	9	7	26	28	19	5	6	54	17	127
2014	Language requirement of position - Either English or French	14	13	22	22	14	7	8	42	32	56
2011	Language requirement of position - Bilingual	10	20	31	22	11	2	4	36	31	1484
2011	Language requirement of position - Unilingual English	11	12	28	26	15	4	4	45	25	148
2011	Language requirement of position - Either English or French	11	10	22	27	18	3	8	51	24	79
2008	Language requirement of position - Bilingual	15	28	29	18	6	2	3	25	45	801
2008	Language requirement of position - Unilingual English	12	25	25	17	17	3	0	35	39	119
2008	Language requirement of position - Either English or French	16	23	23	18	7	7	6	29	44	44

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	21	34	17	7	2	3	26	38	1273
2017	Language requirement of position - Unilingual English	10	19	37	19	9	4	2	30	31	159
2017	Language requirement of position - Either English or French	17	17	17	14	27	6	3	45	37	61
2014	Language requirement of position - Bilingual	15	22	36	17	6	1	3	25	38	1234
2014	Language requirement of position - Unilingual English	12	18	38	18	10	3	2	29	31	127
2014	Language requirement of position - Either English or French	18	18	27	14	10	7	5	28	41	56

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	69	19	5	4	2	0	0	89	6	1277
2017	Language requirement of position - Unilingual English	76	17	4	2	0	0	1	94	2	161
2017	Language requirement of position - Either English or French	88	4	3	4	0	1	0	94	4	62
2014	Language requirement of position - Bilingual	73	17	4	4	2	0	0	91	6	1234
2014	Language requirement of position - Unilingual English	77	15	3	3	1	0	1	93	4	127
2014	Language requirement of position - Either English or French	74	21	2	2	2	0	0	95	3	56
2011	Language requirement of position - Bilingual	69	21	4	5	1	0	0	89	6	1482
2011	Language requirement of position - Unilingual English	77	18	3	2	1	0	0	95	3	149
2011	Language requirement of position - Either English or French	69	19	8	2	1	0	0	89	3	79
2008	Language requirement of position - Bilingual	66	19	4	5	4	0	1	87	9	805
2008	Language requirement of position - Unilingual English	71	21	2	1	2	1	2	95	3	120
2008	Language requirement of position - Either English or French	73	18	5	0	0	0	4	95	0	44

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	29	14	10	7	5	5	66	19	1277
2017	Language requirement of position - Unilingual English	39	23	16	8	7	3	3	67	16	161
2017	Language requirement of position - Either English or French	44	19	10	1	4	11	10	80	7	62
2014	Language requirement of position - Bilingual	34	29	14	9	7	4	3	68	17	1234
2014	Language requirement of position - Unilingual English	31	29	15	6	11	5	3	65	18	127
2014	Language requirement of position - Either English or French	35	29	5	5	14	2	10	73	22	56

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	29	9	10	6	1	75	16	1277
2017	Language requirement of position - Unilingual English	50	24	8	8	9	1	75	17	161
2017	Language requirement of position - Either English or French	64	24	4	3	6	0	87	8	62
2014	Language requirement of position - Bilingual	48	27	10	8	6	1	76	14	1235
2014	Language requirement of position - Unilingual English	41	32	5	12	10	1	73	22	127
2014	Language requirement of position - Either English or French	52	14	9	15	10	0	66	25	56

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	34	10	9	5	1	0	75	14	1273
2017	Language requirement of position - Unilingual English	42	26	13	11	6	1	1	69	17	161
2017	Language requirement of position - Either English or French	63	17	5	4	4	7	0	85	9	62
2014	Language requirement of position - Bilingual	38	37	10	9	4	1	1	77	13	1234
2014	Language requirement of position - Unilingual English	34	38	8	11	7	1	0	73	18	127
2014	Language requirement of position - Either English or French	30	37	7	14	4	5	4	73	19	56
2011	Language requirement of position - Bilingual	39	38	10	9	4	1	0	78	12	1481
2011	Language requirement of position - Unilingual English	36	31	8	12	9	3	1	70	21	148
2011	Language requirement of position - Either English or French	31	40	4	15	5	4	1	75	21	79
2008	Language requirement of position - Bilingual	38	40	8	9	4	2	0	79	13	801
2008	Language requirement of position - Unilingual English	37	34	10	10	7	2	0	72	17	120
2008	Language requirement of position - Either English or French	45	33	11	7	0	4	0	81	7	44

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	29	12	8	7	10	1	69	17	1277
2017	Language requirement of position - Unilingual English	35	25	11	6	9	12	2	69	18	161
2017	Language requirement of position - Either English or French	38	14	9	5	4	26	2	74	13	62
2014	Language requirement of position - Bilingual	37	26	12	9	7	7	1	69	18	1235
2014	Language requirement of position - Unilingual English	29	28	12	9	8	13	1	67	20	127
2014	Language requirement of position - Either English or French	26	17	11	10	7	24	5	61	23	56
2011	Language requirement of position - Bilingual	38	28	11	8	7	7	1	72	16	1480
2011	Language requirement of position - Unilingual English	26	27	12	14	7	13	1	61	25	148
2011	Language requirement of position - Either English or French	37	18	13	7	8	16	1	66	18	79
2008	Language requirement of position - Bilingual	38	28	10	9	7	8	1	72	17	802
2008	Language requirement of position - Unilingual English	33	22	10	11	9	15	1	65	24	120
2008	Language requirement of position - Either English or French	34	28	12	4	2	16	5	77	8	44

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	22	17	14	10	19	3	47	31	1278
2017	Language requirement of position - Unilingual English	19	18	14	10	9	25	5	53	28	161
2017	Language requirement of position - Either English or French	19	15	7	10	4	36	10	63	25	62
2014	Language requirement of position - Bilingual	16	25	16	14	11	15	3	50	30	1235
2014	Language requirement of position - Unilingual English	13	20	16	14	12	23	2	43	36	126
2014	Language requirement of position - Either English or French	11	10	17	15	11	31	5	33	41	56

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	36	6	7	2	0	85	8	1276
2017	Language requirement of position - Unilingual English	57	27	5	5	5	1	84	10	161
2017	Language requirement of position - Either English or French	74	18	5	1	0	2	93	1	62
2014	Language requirement of position - Bilingual	50	35	7	6	2	0	85	8	1234
2014	Language requirement of position - Unilingual English	49	36	4	7	4	0	85	11	127
2014	Language requirement of position - Either English or French	63	24	6	4	2	0	87	7	56

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	34	11	8	5	0	0	76	13	1278
2017	Language requirement of position - Unilingual English	47	28	11	8	6	0	0	75	14	161
2017	Language requirement of position - Either English or French	50	30	9	6	4	0	1	81	10	62
2014	Language requirement of position - Bilingual	41	33	10	9	5	0	1	75	14	1234
2014	Language requirement of position - Unilingual English	37	34	13	10	5	1	0	72	15	127
2014	Language requirement of position - Either English or French	42	34	9	7	6	0	2	78	13	56
2011	Language requirement of position - Bilingual	38	36	10	9	6	1	0	75	15	1482
2011	Language requirement of position - Unilingual English	44	31	11	8	5	1	0	76	13	148
2011	Language requirement of position - Either English or French	32	38	11	10	8	0	0	71	18	79
2008	Language requirement of position - Bilingual	36	37	11	10	6	0	0	74	16	803
2008	Language requirement of position - Unilingual English	42	30	9	15	5	0	0	71	20	120
2008	Language requirement of position - Either English or French	32	37	9	11	12	0	0	69	22	44

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	28	11	6	5	2	1	78	11	1279
2017	Language requirement of position - Unilingual English	55	27	6	5	7	1	0	82	11	161
2017	Language requirement of position - Either English or French	61	29	4	3	3	0	0	90	6	62
2014	Language requirement of position - Bilingual	49	26	12	6	4	2	1	77	11	1234
2014	Language requirement of position - Unilingual English	50	25	12	6	5	2	0	77	11	127
2014	Language requirement of position - Either English or French	48	31	11	7	2	0	0	80	9	56
2011	Language requirement of position - Bilingual	44	31	10	7	4	3	1	78	11	1481
2011	Language requirement of position - Unilingual English	46	30	12	5	5	2	1	78	10	149
2011	Language requirement of position - Either English or French	45	22	16	8	8	0	1	67	16	79
2008	Language requirement of position - Bilingual	46	29	10	7	5	3	0	77	13	803
2008	Language requirement of position - Unilingual English	39	32	7	10	8	3	0	74	19	120
2008	Language requirement of position - Either English or French	44	23	10	7	9	7	0	72	17	44

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	32	9	8	4	0	0	78	12	1276
2017	Language requirement of position - Unilingual English	52	29	7	7	4	1	0	81	12	160
2017	Language requirement of position - Either English or French	59	26	7	4	3	0	1	85	7	62
2014	Language requirement of position - Bilingual	46	30	10	9	4	0	1	77	13	1235
2014	Language requirement of position - Unilingual English	40	32	11	13	5	0	0	72	17	127
2014	Language requirement of position - Either English or French	47	26	9	11	8	0	0	72	19	56
2011	Language requirement of position - Bilingual	42	36	8	9	5	1	0	78	14	1482
2011	Language requirement of position - Unilingual English	49	28	5	11	5	2	0	79	16	148
2011	Language requirement of position - Either English or French	45	29	9	10	8	0	0	73	18	79
2008	Language requirement of position - Bilingual	43	33	8	10	6	1	0	76	16	802
2008	Language requirement of position - Unilingual English	39	33	12	9	8	0	0	71	17	119
2008	Language requirement of position - Either English or French	33	40	9	9	9	0	0	73	18	44

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	80	12	3	2	1	0	0	93	4	1274
2017	Language requirement of position - Unilingual English	86	9	3	1	1	1	1	96	2	161
2017	Language requirement of position - Either English or French	91	5	4	0	0	0	0	96	0	62
2014	Language requirement of position - Bilingual	82	12	2	2	1	0	0	94	3	1235
2014	Language requirement of position - Unilingual English	83	12	2	2	1	1	0	95	2	127
2014	Language requirement of position - Either English or French	84	8	3	2	2	0	2	93	4	56
2011	Language requirement of position - Bilingual	79	13	3	3	2	0	0	93	4	1480
2011	Language requirement of position - Unilingual English	90	8	1	0	0	0	1	99	0	149
2011	Language requirement of position - Either English or French	80	13	4	3	0	0	1	93	3	79
2008	Language requirement of position - Bilingual	80	10	3	4	2	0	1	91	7	802
2008	Language requirement of position - Unilingual English	83	9	3	2	0	0	3	95	2	120
2008	Language requirement of position - Either English or French	84	10	2	0	0	0	4	98	0	44

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	23	7	7	4	3	4	81	12	1275
2017	Language requirement of position - Unilingual English	64	18	6	3	6	2	2	85	9	160
2017	Language requirement of position - Either English or French	69	19	4	1	1	1	5	93	3	62
2014	Language requirement of position - Bilingual	50	24	7	6	4	3	6	82	11	1233
2014	Language requirement of position - Unilingual English	51	23	7	7	6	4	3	79	13	126
2014	Language requirement of position - Either English or French	52	23	4	2	4	4	12	88	7	56
2011	Language requirement of position - Bilingual	41	29	9	8	5	4	5	77	14	1484
2011	Language requirement of position - Unilingual English	41	28	8	8	6	7	3	76	15	149
2011	Language requirement of position - Either English or French	46	26	15	9	1	1	1	75	10	79

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	24	8	6	4	1	0	81	10	1278
2017	Language requirement of position - Unilingual English	64	19	6	7	4	1	0	84	10	160
2017	Language requirement of position - Either English or French	67	22	5	0	3	0	2	92	3	62

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	21	11	5	4	1	81	8	1277
2017	Language requirement of position - Unilingual English	63	18	9	5	4	1	82	9	160
2017	Language requirement of position - Either English or French	69	20	5	3	1	1	90	4	62

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	28	10	8	5	0	0	78	12	1277
2017	Language requirement of position - Unilingual English	58	25	5	6	5	1	0	83	11	160
2017	Language requirement of position - Either English or French	62	24	7	7	1	0	0	85	8	62
2014	Language requirement of position - Bilingual	51	27	9	7	5	0	0	79	12	1233
2014	Language requirement of position - Unilingual English	50	27	11	6	6	0	0	77	12	127
2014	Language requirement of position - Either English or French	55	17	10	9	8	0	2	73	18	56

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	32	13	7	5	4	8	71	14	418
2014	Language requirement of position - Bilingual	43	27	10	6	2	4	8	80	9	363

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	35	13	10	6	5	0	69	17	1279
2017	Language requirement of position - Unilingual English	41	30	12	4	5	7	1	77	10	161
2017	Language requirement of position - Either English or French	63	20	6	5	4	0	1	84	10	62
2014	Language requirement of position - Bilingual	31	38	13	8	5	5	0	73	13	1234
2014	Language requirement of position - Unilingual English	33	37	8	8	6	9	0	77	15	127
2014	Language requirement of position - Either English or French	38	19	15	11	2	12	2	66	16	56
2011	Language requirement of position - Bilingual	31	32	14	8	8	6	0	67	18	1479
2011	Language requirement of position - Unilingual English	33	29	16	9	7	6	0	66	18	148
2011	Language requirement of position - Either English or French	42	26	8	10	8	6	0	73	19	79

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	35	16	11	7	1	0	65	19	1277
2017	Language requirement of position - Unilingual English	41	28	12	10	6	3	1	72	16	161
2017	Language requirement of position - Either English or French	57	19	9	8	5	1	0	77	14	62
2014	Language requirement of position - Bilingual	29	39	16	9	6	1	0	69	15	1234
2014	Language requirement of position - Unilingual English	30	41	13	6	7	3	0	73	14	127
2014	Language requirement of position - Either English or French	29	26	19	12	4	7	2	61	18	56
2011	Language requirement of position - Bilingual	25	37	16	10	9	3	0	64	19	1479
2011	Language requirement of position - Unilingual English	30	28	16	15	9	2	0	59	24	147
2011	Language requirement of position - Either English or French	44	29	11	5	8	3	0	75	13	79
2008	Language requirement of position - Bilingual	29	40	15	8	6	2	0	70	15	805
2008	Language requirement of position - Unilingual English	34	34	13	10	8	1	0	68	18	120
2008	Language requirement of position - Either English or French	37	30	11	6	9	5	2	72	16	44

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	34	19	15	9	4	0	56	24	1279
2017	Language requirement of position - Unilingual English	26	30	14	13	8	8	1	62	23	161
2017	Language requirement of position - Either English or French	45	23	10	7	7	9	0	74	15	62
2014	Language requirement of position - Bilingual	19	37	19	14	7	4	0	59	21	1234
2014	Language requirement of position - Unilingual English	21	38	16	12	8	6	0	63	21	127
2014	Language requirement of position - Either English or French	25	21	10	18	8	16	2	56	32	56
2011	Language requirement of position - Bilingual	17	39	18	14	8	5	0	58	23	1483
2011	Language requirement of position - Unilingual English	19	31	16	13	13	7	0	54	28	148
2011	Language requirement of position - Either English or French	25	36	17	8	8	6	0	65	16	79
2008	Language requirement of position - Bilingual	15	44	15	16	6	4	0	61	23	804
2008	Language requirement of position - Unilingual English	15	41	14	15	9	6	0	59	26	119
2008	Language requirement of position - Either English or French	24	37	11	9	15	5	0	64	25	44

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	30	16	13	10	4	0	59	24	1278
2017	Language requirement of position - Unilingual English	32	31	12	11	8	5	1	66	21	161
2017	Language requirement of position - Either English or French	43	19	14	10	7	6	0	67	17	62
2014	Language requirement of position - Bilingual	24	30	17	13	9	6	0	57	24	1234
2014	Language requirement of position - Unilingual English	27	32	12	14	9	6	0	63	25	127
2014	Language requirement of position - Either English or French	27	22	11	19	11	11	0	55	33	56
2011	Language requirement of position - Bilingual	20	33	16	13	11	8	0	57	25	1483
2011	Language requirement of position - Unilingual English	19	26	16	15	14	9	0	50	32	148
2011	Language requirement of position - Either English or French	30	23	13	14	7	13	0	62	24	79
2008	Language requirement of position - Bilingual	18	38	15	15	9	6	0	60	25	804
2008	Language requirement of position - Unilingual English	19	36	19	10	10	6	0	58	22	120
2008	Language requirement of position - Either English or French	22	30	16	16	11	5	0	55	29	43

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	38	16	15	9	1	0	59	24	1278
2017	Language requirement of position - Unilingual English	22	37	13	16	9	3	1	61	26	161
2017	Language requirement of position - Either English or French	30	26	15	10	5	14	0	65	18	62
2014	Language requirement of position - Bilingual	18	38	14	18	9	2	0	57	28	1234
2014	Language requirement of position - Unilingual English	23	34	15	13	10	5	0	60	25	127
2014	Language requirement of position - Either English or French	18	27	18	18	10	7	2	50	31	56
2011	Language requirement of position - Bilingual	17	39	14	18	11	2	0	57	29	1482
2011	Language requirement of position - Unilingual English	22	34	8	22	13	2	0	57	35	148
2011	Language requirement of position - Either English or French	24	34	15	12	10	5	0	60	24	79
2008	Language requirement of position - Bilingual	18	42	12	19	8	1	0	61	27	803
2008	Language requirement of position - Unilingual English	21	38	13	16	10	2	0	60	27	120
2008	Language requirement of position - Either English or French	17	47	5	20	7	5	0	67	28	44

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	45	14	8	3	1	0	75	11	1277
2017	Language requirement of position - Unilingual English	33	44	12	4	5	1	0	79	9	161
2017	Language requirement of position - Either English or French	33	46	10	4	3	4	0	82	7	62
2014	Language requirement of position - Bilingual	27	43	16	9	3	2	0	72	12	1234
2014	Language requirement of position - Unilingual English	23	50	13	8	2	4	0	76	10	127
2014	Language requirement of position - Either English or French	35	32	15	11	2	5	0	70	14	56
2011	Language requirement of position - Bilingual	33	41	13	9	3	2	0	75	12	1481
2011	Language requirement of position - Unilingual English	24	42	15	6	7	5	1	70	15	149
2011	Language requirement of position - Either English or French	39	35	8	8	6	4	0	77	14	79

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	40	11	2	1	4	0	85	4	1274
2017	Language requirement of position - Unilingual English	40	36	10	4	1	8	1	83	6	161
2017	Language requirement of position - Either English or French	63	26	5	1	2	4	0	92	3	62
2014	Language requirement of position - Bilingual	43	37	11	3	1	5	1	84	4	1234
2014	Language requirement of position - Unilingual English	41	35	9	3	1	8	2	84	5	127
2014	Language requirement of position - Either English or French	42	29	13	6	0	8	2	79	6	56
2011	Language requirement of position - Bilingual	41	36	12	4	1	5	1	82	5	1481
2011	Language requirement of position - Unilingual English	38	31	16	6	2	7	0	74	8	148
2011	Language requirement of position - Either English or French	45	32	6	7	2	7	0	83	10	79

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	33	10	7	2	2	1	80	10	1275
2017	Language requirement of position - Unilingual English	42	28	12	7	5	4	1	74	13	160
2017	Language requirement of position - Either English or French	39	27	13	4	7	7	3	73	12	62
2014	Language requirement of position - Bilingual	46	34	9	4	3	2	1	83	8	1235
2014	Language requirement of position - Unilingual English	35	41	10	7	3	2	1	79	11	127
2014	Language requirement of position - Either English or French	26	32	7	13	15	5	3	63	30	56
2011	Language requirement of position - Bilingual	42	33	9	7	5	4	1	78	12	1478
2011	Language requirement of position - Unilingual English	31	33	14	11	5	5	0	68	17	148
2011	Language requirement of position - Either English or French	39	29	4	11	5	9	2	77	19	79
2008	Language requirement of position - Bilingual	35	34	10	10	5	5	1	74	16	804
2008	Language requirement of position - Unilingual English	29	31	13	11	10	6	0	64	22	120
2008	Language requirement of position - Either English or French	24	43	10	7	4	7	5	77	12	44

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	33	17	12	5	4	1	65	17	1276
2017	Language requirement of position - Unilingual English	26	31	20	11	7	5	1	61	18	161
2017	Language requirement of position - Either English or French	31	32	10	3	8	12	5	75	13	62
2014	Language requirement of position - Bilingual	34	32	17	9	3	4	1	70	13	1234
2014	Language requirement of position - Unilingual English	23	38	21	5	8	5	0	64	14	127
2014	Language requirement of position - Either English or French	31	21	15	13	7	10	3	60	23	56
2011	Language requirement of position - Bilingual	24	35	16	10	8	5	1	64	19	1479
2011	Language requirement of position - Unilingual English	20	34	17	14	10	5	1	57	25	148
2011	Language requirement of position - Either English or French	23	34	13	15	9	7	0	61	26	79

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	22	17	15	15	12	5	45	35	1277
2017	Language requirement of position - Unilingual English	22	18	16	15	13	14	2	48	33	161
2017	Language requirement of position - Either English or French	26	15	10	8	11	24	7	60	27	62
2014	Language requirement of position - Bilingual	15	20	18	14	15	13	6	42	36	1232
2014	Language requirement of position - Unilingual English	18	22	16	8	14	17	6	51	28	127
2014	Language requirement of position - Either English or French	14	18	12	7	23	19	7	43	40	56
2011	Language requirement of position - Bilingual	14	18	17	15	15	15	7	41	37	1479
2011	Language requirement of position - Unilingual English	14	19	14	12	18	18	5	43	38	148
2011	Language requirement of position - Either English or French	18	16	14	16	12	18	6	46	36	79

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	24	8	6	2	1	1	84	8	1278
2017	Language requirement of position - Unilingual English	68	19	5	4	1	2	1	90	5	161
2017	Language requirement of position - Either English or French	75	13	3	3	0	2	4	93	3	62
2014	Language requirement of position - Bilingual	58	26	8	4	3	0	1	85	7	1232
2014	Language requirement of position - Unilingual English	73	20	4	2	0	1	1	94	2	127
2014	Language requirement of position - Either English or French	59	26	6	2	2	2	3	90	4	56

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	70	21	3	1	1	2	1	94	2	1279
2017	Language requirement of position - Unilingual English	70	19	3	1	1	6	1	96	1	161
2017	Language requirement of position - Either English or French	81	7	3	0	0	6	3	97	0	62
2014	Language requirement of position - Bilingual	71	19	3	2	0	3	2	95	2	1233
2014	Language requirement of position - Unilingual English	75	15	2	0	0	6	1	97	0	127
2014	Language requirement of position - Either English or French	68	15	4	2	0	5	5	93	2	56
2011	Language requirement of position - Bilingual	70	19	6	2	0	2	2	92	2	1482
2011	Language requirement of position - Unilingual English	74	13	3	0	0	4	6	96	0	149
2011	Language requirement of position - Either English or French	54	23	9	0	2	4	9	87	3	79
2008	Language requirement of position - Bilingual	67	18	6	3	1	2	2	89	5	806
2008	Language requirement of position - Unilingual English	75	11	6	0	1	6	2	93	1	120
2008	Language requirement of position - Either English or French	73	12	2	5	0	2	7	92	5	44

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	37	14	11	6	3	0	68	18	1275
2017	Language requirement of position - Unilingual English	29	33	7	19	8	3	0	64	28	161
2017	Language requirement of position - Either English or French	43	25	9	7	4	10	1	77	13	62
2014	Language requirement of position - Bilingual	27	35	15	13	6	3	1	64	20	1234
2014	Language requirement of position - Unilingual English	30	27	12	16	9	5	2	61	26	127
2014	Language requirement of position - Either English or French	19	28	19	17	8	5	4	52	27	56
2011	Language requirement of position - Bilingual	30	35	15	10	7	2	0	66	18	1482
2011	Language requirement of position - Unilingual English	21	36	15	14	9	6	0	60	24	149
2011	Language requirement of position - Either English or French	28	36	9	8	10	8	2	71	20	79
2008	Language requirement of position - Bilingual	27	38	14	10	7	3	1	67	18	805
2008	Language requirement of position - Unilingual English	23	32	19	11	13	2	0	56	25	120
2008	Language requirement of position - Either English or French	33	27	16	11	6	4	2	64	19	44

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	28	14	15	14	3	2	55	30	1272
2017	Language requirement of position - Unilingual English	21	23	12	21	18	4	2	46	41	161
2017	Language requirement of position - Either English or French	41	14	3	16	11	10	4	64	32	62
2014	Language requirement of position - Bilingual	19	26	15	18	16	2	3	48	36	1235
2014	Language requirement of position - Unilingual English	20	20	13	21	19	3	5	43	43	127
2014	Language requirement of position - Either English or French	23	20	7	18	22	4	7	48	45	56
2011	Language requirement of position - Bilingual	18	28	15	17	17	3	2	49	36	1484
2011	Language requirement of position - Unilingual English	17	21	9	13	28	5	6	43	47	149
2011	Language requirement of position - Either English or French	19	25	7	14	23	5	7	50	42	79
2008	Language requirement of position - Bilingual	26	32	12	15	12	2	2	60	27	803
2008	Language requirement of position - Unilingual English	20	28	9	12	28	2	1	50	41	120
2008	Language requirement of position - Either English or French	26	45	9	6	4	0	9	79	12	44

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	38	18	9	5	4	0	68	14	1274
2017	Language requirement of position - Unilingual English	28	34	16	13	5	3	1	65	19	160
2017	Language requirement of position - Either English or French	45	35	5	8	4	2	0	82	13	62

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	35	12	4	2	4	0	82	6	1278
2017	Language requirement of position - Unilingual English	50	21	14	6	4	5	0	76	10	161
2017	Language requirement of position - Either English or French	62	22	6	0	4	7	0	90	4	62
2014	Language requirement of position - Bilingual	48	34	10	2	2	4	1	85	4	1233
2014	Language requirement of position - Unilingual English	51	32	9	2	2	4	0	86	4	127
2014	Language requirement of position - Either English or French	53	24	11	5	0	5	2	83	5	56

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	40	11	4	2	2	83	7	1279
2017	Language requirement of position - Unilingual English	46	32	12	5	4	1	79	8	161
2017	Language requirement of position - Either English or French	61	29	3	4	4	0	89	8	62
2014	Language requirement of position - Bilingual	44	36	10	5	2	3	83	7	1235
2014	Language requirement of position - Unilingual English	50	32	10	3	2	3	84	5	127
2014	Language requirement of position - Either English or French	47	26	11	8	2	5	78	11	56
2011	Language requirement of position - Bilingual	37	37	14	6	4	3	76	10	1482
2011	Language requirement of position - Unilingual English	33	43	10	5	4	4	79	10	149
2011	Language requirement of position - Either English or French	39	37	13	6	2	3	78	9	79

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	38	7	4	2	0	86	6	1277
2017	Language requirement of position - Unilingual English	56	27	8	5	2	2	85	7	161
2017	Language requirement of position - Either English or French	72	19	3	3	3	0	91	6	61
2014	Language requirement of position - Bilingual	52	35	8	3	2	0	87	5	1233
2014	Language requirement of position - Unilingual English	51	35	9	2	2	1	87	4	127
2014	Language requirement of position - Either English or French	58	19	15	8	0	0	77	8	56
2011	Language requirement of position - Bilingual	45	35	11	6	3	1	80	9	1481
2011	Language requirement of position - Unilingual English	36	45	12	4	2	1	83	6	149
2011	Language requirement of position - Either English or French	52	36	5	3	2	1	89	5	79
2008	Language requirement of position - Bilingual	43	42	8	5	3	0	85	8	803
2008	Language requirement of position - Unilingual English	42	34	10	6	6	2	78	12	120
2008	Language requirement of position - Either English or French	34	48	5	11	2	0	82	13	44

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	32	15	9	5	1	0	71	13	1276
2017	Language requirement of position - Unilingual English	49	26	12	8	4	1	0	75	12	161
2017	Language requirement of position - Either English or French	68	19	8	3	1	1	0	88	4	61
2014	Language requirement of position - Bilingual	32	36	17	9	5	1	0	68	14	1232
2014	Language requirement of position - Unilingual English	37	39	11	8	5	0	1	76	13	127
2014	Language requirement of position - Either English or French	40	21	16	11	8	0	4	63	20	56
2011	Language requirement of position - Bilingual	33	32	17	11	6	1	0	66	17	1484
2011	Language requirement of position - Unilingual English	34	27	13	12	10	1	2	63	23	148
2011	Language requirement of position - Either English or French	29	38	10	12	6	4	0	71	19	79

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	34	13	9	4	0	0	74	13	1276
2017	Language requirement of position - Unilingual English	48	31	8	9	4	1	0	79	13	161
2017	Language requirement of position - Either English or French	62	27	6	4	1	0	0	89	6	62
2014	Language requirement of position - Bilingual	33	39	15	9	4	0	0	72	13	1233
2014	Language requirement of position - Unilingual English	36	42	8	8	4	1	1	78	13	127
2014	Language requirement of position - Either English or French	44	26	12	14	4	0	0	69	18	56
2011	Language requirement of position - Bilingual	34	35	16	9	6	0	0	69	15	1481
2011	Language requirement of position - Unilingual English	34	31	14	10	10	0	1	66	20	149
2011	Language requirement of position - Either English or French	25	49	7	13	3	1	1	76	16	78
2008	Language requirement of position - Bilingual	34	41	12	8	4	0	0	76	12	805
2008	Language requirement of position - Unilingual English	30	42	14	7	7	0	0	72	14	120
2008	Language requirement of position - Either English or French	37	36	13	9	5	0	0	73	14	44

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	25	17	11	9	4	1	61	20	1275
2017	Language requirement of position - Unilingual English	39	24	17	8	10	2	1	65	18	161
2017	Language requirement of position - Either English or French	51	20	15	5	3	4	3	76	8	62
2014	Language requirement of position - Bilingual	28	25	19	15	10	3	0	54	26	1234
2014	Language requirement of position - Unilingual English	29	30	10	13	10	5	2	63	26	127
2014	Language requirement of position - Either English or French	25	20	23	7	14	7	4	51	24	56
2011	Language requirement of position - Bilingual	29	25	17	14	11	4	1	56	26	1484
2011	Language requirement of position - Unilingual English	29	25	14	11	14	3	3	58	27	149
2011	Language requirement of position - Either English or French	21	27	26	9	12	4	1	51	21	79
2008	Language requirement of position - Bilingual	27	29	16	15	7	5	0	59	24	805
2008	Language requirement of position - Unilingual English	27	25	16	15	14	3	1	54	29	120
2008	Language requirement of position - Either English or French	16	40	12	11	11	3	7	62	24	44

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	44	24	32	1278
2017	Language requirement of position - Unilingual English	46	21	33	161
2017	Language requirement of position - Either English or French	56	16	29	62
2014	Language requirement of position - Bilingual	46	23	31	1235
2014	Language requirement of position - Unilingual English	37	24	39	127
2014	Language requirement of position - Either English or French	47	21	32	56
2011	Language requirement of position - Bilingual	46	24	30	1481
2011	Language requirement of position - Unilingual English	45	27	29	149
2011	Language requirement of position - Either English or French	48	20	32	79

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	8	25	55	2	5	5	567
2017	Language requirement of position - Unilingual English	12	23	29	9	20	8	74
2017	Language requirement of position - Either English or French	0	15	15	7	60	3	31
2014	Language requirement of position - Bilingual	9	19	58	6	9999	9	571
2014	Language requirement of position - Unilingual English	11	21	47	9	9999	11	46
2014	Language requirement of position - Either English or French	7	11	41	19	9999	22	26
2011	Language requirement of position - Bilingual	10	21	57	5	9999	7	688
2011	Language requirement of position - Unilingual English	16	18	38	13	9999	14	66
2011	Language requirement of position - Either English or French	0	18	40	18	9999	24	38

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	17	83	1278
2017	Language requirement of position - Unilingual English	14	86	161
2017	Language requirement of position - Either English or French	15	85	62
2014	Language requirement of position - Bilingual	16	84	1235
2014	Language requirement of position - Unilingual English	17	83	127
2014	Language requirement of position - Either English or French	16	84	56

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	215
2017	Language requirement of position - Unilingual English	61	22
2014	Language requirement of position - Bilingual	31	204
2014	Language requirement of position - Unilingual English	61	22

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	71	215
2017	Language requirement of position - Unilingual English	58	22
2017	Language requirement of position - Either English or French	82	10
2014	Language requirement of position - Bilingual	78	204
2014	Language requirement of position - Unilingual English	48	22

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	215
2017	Language requirement of position - Unilingual English	0	22
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Bilingual	7	204
2014	Language requirement of position - Unilingual English	0	22

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	215
2017	Language requirement of position - Unilingual English	22
2017	Language requirement of position - Either English or French	10
2014	Language requirement of position - Bilingual	204
2014	Language requirement of position - Unilingual English	22

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	215
2014	Language requirement of position - Bilingual	5	204

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	2	215
2017	Language requirement of position - Either English or French	0	10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	35	216
2017	Language requirement of position - Unilingual English	36	22
2014	Language requirement of position - Bilingual	39	203
2014	Language requirement of position - Unilingual English	39	22

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	45	216
2017	Language requirement of position - Unilingual English	40	22
2014	Language requirement of position - Bilingual	48	203
2014	Language requirement of position - Unilingual English	46	22

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	216
2017	Language requirement of position - Unilingual English	53	22
2014	Language requirement of position - Bilingual	51	203
2014	Language requirement of position - Unilingual English	60	22

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	37	216
2017	Language requirement of position - Unilingual English	34	22
2017	Language requirement of position - Either English or French	58	10
2014	Language requirement of position - Bilingual	42	203
2014	Language requirement of position - Unilingual English	32	22

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	30	216
2017	Language requirement of position - Unilingual English	27	22
2014	Language requirement of position - Bilingual	34	203
2014	Language requirement of position - Unilingual English	28	22

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	57	216
2017	Language requirement of position - Unilingual English	60	22
2014	Language requirement of position - Bilingual	54	203
2014	Language requirement of position - Unilingual English	62	22

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	216
2017	Language requirement of position - Unilingual English	36	22
2014	Language requirement of position - Bilingual	33	203
2014	Language requirement of position - Unilingual English	27	22

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Language requirement of position - Unilingual English	22
2017	Language requirement of position - Either English or French	10
2014	Language requirement of position - Unilingual English	22

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	5	216
2014	Language requirement of position - Bilingual	4	203

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	216
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Bilingual	7	203

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	45	216
2017	Language requirement of position - Unilingual English	48	22
2017	Language requirement of position - Either English or French	46	10
2014	Language requirement of position - Bilingual	45	203
2014	Language requirement of position - Unilingual English	32	22

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	216
2014	Language requirement of position - Bilingual	29	203
2014	Language requirement of position - Unilingual English	25	22

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	216
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Bilingual	8	203

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	50	216
2017	Language requirement of position - Unilingual English	45	22
2017	Language requirement of position - Either English or French	46	10
2014	Language requirement of position - Bilingual	51	204
2014	Language requirement of position - Unilingual English	49	22

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	29	216
2017	Language requirement of position - Unilingual English	32	22
2014	Language requirement of position - Bilingual	31	204

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	216
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Bilingual	10	204

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	216
2014	Language requirement of position - Bilingual	8	204

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	216
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Bilingual	16	204

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	216
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Bilingual	3	204

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	216
2014	Language requirement of position - Bilingual	14	204

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	216
2014	Language requirement of position - Bilingual	14	204

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	25	216
2017	Language requirement of position - Unilingual English	38	22
2014	Language requirement of position - Bilingual	27	204
2014	Language requirement of position - Unilingual English	24	22

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	208
2014	Language requirement of position - Bilingual	12	197

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	208
2017	Language requirement of position - Either English or French	54	10
2014	Language requirement of position - Bilingual	14	197
2014	Language requirement of position - Unilingual English	31	20

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	208
2014	Language requirement of position - Bilingual	8	197
2014	Language requirement of position - Unilingual English	24	20

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	208
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Bilingual	6	197

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	208
2014	Language requirement of position - Bilingual	11	197

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	208
2014	Language requirement of position - Bilingual	14	197
2014	Language requirement of position - Unilingual English	0	20

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	208
2017	Language requirement of position - Either English or French	54	10
2014	Language requirement of position - Bilingual	19	197

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	208
2014	Language requirement of position - Bilingual	6	197

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	208
2014	Language requirement of position - Bilingual	9	197

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	208
2017	Language requirement of position - Unilingual English	35	19
2014	Language requirement of position - Bilingual	29	197
2014	Language requirement of position - Unilingual English	35	20

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	208
2014	Language requirement of position - Bilingual	8	197

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	49	208
2017	Language requirement of position - Unilingual English	58	19
2014	Language requirement of position - Bilingual	50	197
2014	Language requirement of position - Unilingual English	46	20

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	3	208
2017	Language requirement of position - Unilingual English	0	19
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Unilingual English	0	20

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	57	208
2017	Language requirement of position - Unilingual English	56	19
2014	Language requirement of position - Bilingual	53	197
2014	Language requirement of position - Unilingual English	65	20

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	19
2017	Language requirement of position - Either English or French	0	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	208
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Bilingual	7	197

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	81	19	215
2017	Language requirement of position - Unilingual English	78	22	22
2017	Language requirement of position - Either English or French	55	45	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	15	18	6	5	30	11	52	18	1278
2017	Language requirement of position - Unilingual English	18	13	10	4	10	30	16	56	25	160
2017	Language requirement of position - Either English or French	24	0	5	5	3	41	22	65	21	62
2014	Language requirement of position - Bilingual	18	16	17	6	4	32	8	56	16	1235
2014	Language requirement of position - Unilingual English	17	17	12	4	5	35	10	62	15	127
2014	Language requirement of position - Either English or French	18	6	11	8	6	37	14	50	27	56

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	31	17	7	3	10	1	70	11	1277
2017	Language requirement of position - Unilingual English	37	27	10	5	5	12	3	76	12	160
2017	Language requirement of position - Either English or French	47	22	4	3	1	21	1	89	5	62
2014	Language requirement of position - Bilingual	30	29	18	5	3	13	1	69	10	1234
2014	Language requirement of position - Unilingual English	30	28	16	4	4	17	1	71	9	126
2014	Language requirement of position - Either English or French	24	21	16	6	2	22	8	65	11	56
2011	Language requirement of position - Bilingual	28	33	18	6	3	11	0	69	11	1484
2011	Language requirement of position - Unilingual English	26	29	19	8	3	14	1	65	13	147
2011	Language requirement of position - Either English or French	37	29	17	4	4	10	0	73	9	79

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	41	8	5	2	1	18	81	9	1278
2017	Language requirement of position - Unilingual English	23	42	8	13	5	2	6	71	20	161
2017	Language requirement of position - Either English or French	19	29	6	6	10	10	20	69	23	62
2014	Language requirement of position - Bilingual	26	41	8	4	1	1	19	83	7	1234
2014	Language requirement of position - Unilingual English	21	42	9	8	4	1	15	76	14	127
2014	Language requirement of position - Either English or French	29	26	10	5	7	6	17	71	16	56
2011	Language requirement of position - Bilingual	26	42	7	5	2	1	18	83	8	1481
2011	Language requirement of position - Unilingual English	24	47	8	8	4	3	7	78	13	147
2011	Language requirement of position - Either English or French	15	35	14	11	5	8	12	63	20	79
2008	Language requirement of position - Bilingual	25	39	9	8	3	1	16	77	13	805
2008	Language requirement of position - Unilingual English	28	39	8	11	6	3	5	73	18	120
2008	Language requirement of position - Either English or French	21	45	7	7	7	4	9	77	16	44

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	16	20	4	2	30	22	48	12	1275
2017	Language requirement of position - Unilingual English	10	16	19	3	7	31	14	47	19	161
2017	Language requirement of position - Either English or French	13	6	10	5	4	38	24	50	24	62
2014	Language requirement of position - Bilingual	7	12	19	4	3	33	22	41	16	1234
2014	Language requirement of position - Unilingual English	9	11	21	3	5	29	22	40	16	127
2014	Language requirement of position - Either English or French	12	15	18	0	14	23	19	46	24	56
2011	Language requirement of position - Bilingual	7	14	22	5	3	31	18	41	15	1480
2011	Language requirement of position - Unilingual English	5	11	28	5	4	33	15	30	16	146
2011	Language requirement of position - Either English or French	5	9	21	4	4	38	20	32	18	78

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	25	10	3	2	10	18	80	6	1278
2017	Language requirement of position - Unilingual English	39	24	14	1	1	15	5	79	3	161
2017	Language requirement of position - Either English or French	35	13	7	3	0	23	19	84	5	62
2014	Language requirement of position - Bilingual	32	26	9	3	2	10	18	80	6	1234
2014	Language requirement of position - Unilingual English	34	20	9	2	1	20	14	82	5	127
2014	Language requirement of position - Either English or French	34	21	7	2	0	18	17	86	3	56
2011	Language requirement of position - Bilingual	33	26	12	3	2	9	16	78	7	1483
2011	Language requirement of position - Unilingual English	37	22	12	3	4	14	9	76	8	147
2011	Language requirement of position - Either English or French	24	30	11	1	3	20	12	78	6	79
2008	Language requirement of position - Bilingual	29	28	11	2	2	11	15	78	6	804
2008	Language requirement of position - Unilingual English	30	28	11	4	5	17	5	74	11	120
2008	Language requirement of position - Either English or French	28	34	7	2	2	18	9	85	6	44

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	26	13	3	2	12	17	75	6	1274
2017	Language requirement of position - Unilingual English	33	23	15	2	2	19	6	75	6	161
2017	Language requirement of position - Either English or French	29	16	5	1	0	26	22	87	2	62
2014	Language requirement of position - Bilingual	26	26	12	4	2	11	19	75	9	1234
2014	Language requirement of position - Unilingual English	29	17	15	2	2	21	14	71	5	127
2014	Language requirement of position - Either English or French	27	16	14	2	0	24	17	72	4	56
2011	Language requirement of position - Bilingual	27	27	13	4	2	11	16	74	8	1482
2011	Language requirement of position - Unilingual English	28	26	14	2	4	18	9	73	8	147
2011	Language requirement of position - Either English or French	21	26	12	1	2	23	14	75	6	79
2008	Language requirement of position - Bilingual	29	26	13	6	4	9	14	71	13	804
2008	Language requirement of position - Unilingual English	36	21	16	8	5	10	4	66	15	120
2008	Language requirement of position - Either English or French	32	24	12	4	4	12	11	73	11	44

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	8	92	1275
2017	Language requirement of position - Unilingual English	9	91	160
2014	Language requirement of position - Bilingual	7	93	1232
2014	Language requirement of position - Unilingual English	8	92	127
2014	Language requirement of position - Either English or French	10	90	56

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	35	98
2017	Language requirement of position - Unilingual English	51	14
2014	Language requirement of position - Bilingual	30	92
2014	Language requirement of position - Unilingual English	59	10

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	86	98
2017	Language requirement of position - Unilingual English	79	14
2014	Language requirement of position - Bilingual	83	92
2014	Language requirement of position - Unilingual English	70	10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	98
2017	Language requirement of position - Unilingual English	0	14
2014	Language requirement of position - Unilingual English	0	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	98
2017	Language requirement of position - Unilingual English	14
2014	Language requirement of position - Bilingual	92
2014	Language requirement of position - Unilingual English	10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	98
2014	Language requirement of position - Bilingual	8	92

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	14
2014	Language requirement of position - Unilingual English	0	10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	97
2017	Language requirement of position - Unilingual English	41	15
2014	Language requirement of position - Bilingual	16	92

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	97
2017	Language requirement of position - Unilingual English	34	15
2014	Language requirement of position - Bilingual	6	92

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	97
2014	Language requirement of position - Bilingual	10	92

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	35	97
2014	Language requirement of position - Bilingual	31	92

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	28	97
2014	Language requirement of position - Bilingual	24	92

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	15
2014	Language requirement of position - Bilingual	6	92
2014	Language requirement of position - Unilingual English	0	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	97
2017	Language requirement of position - Unilingual English	0	15

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	15
2014	Language requirement of position - Bilingual	5	92

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	97
2017	Language requirement of position - Unilingual English	0	15
2014	Language requirement of position - Bilingual	20	92

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	97
2017	Language requirement of position - Unilingual English	0	15

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	97
2014	Language requirement of position - Bilingual	16	92
2014	Language requirement of position - Unilingual English	0	10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	15
2014	Language requirement of position - Unilingual English	0	10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	97
2014	Language requirement of position - Bilingual	26	92

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	97
2017	Language requirement of position - Unilingual English	36	14
2014	Language requirement of position - Bilingual	19	92

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	97
2014	Language requirement of position - Bilingual	10	92

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	97
2014	Language requirement of position - Bilingual	6	92

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	97
2014	Language requirement of position - Bilingual	7	92
2014	Language requirement of position - Unilingual English	0	10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	97
2014	Language requirement of position - Unilingual English	0	10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	97
2017	Language requirement of position - Unilingual English	0	14
2014	Language requirement of position - Bilingual	12	92

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	97
2017	Language requirement of position - Unilingual English	0	14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	47	97
2017	Language requirement of position - Unilingual English	64	14
2014	Language requirement of position - Bilingual	60	92
2014	Language requirement of position - Unilingual English	53	10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	95
2014	Language requirement of position - Bilingual	14	90

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	95
2017	Language requirement of position - Unilingual English	0	11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	95
2017	Language requirement of position - Unilingual English	0	11
2014	Language requirement of position - Bilingual	5	90

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	95
2014	Language requirement of position - Bilingual	8	90

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	95
2014	Language requirement of position - Bilingual	9	90

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	95
2014	Language requirement of position - Bilingual	11	90

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	95
2014	Language requirement of position - Bilingual	29	90

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	95
2014	Language requirement of position - Bilingual	12	90

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	95
2017	Language requirement of position - Unilingual English	45	11
2014	Language requirement of position - Bilingual	46	90

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	70	95
2014	Language requirement of position - Bilingual	76	90

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	11

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	95
2014	Language requirement of position - Bilingual	6	90

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	85	15	97
2017	Language requirement of position - Unilingual English	79	21	14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	14	18	2	2	39	9	58	9	1279
2017	Language requirement of position - Unilingual English	20	12	16	3	4	35	10	58	13	160
2017	Language requirement of position - Either English or French	19	7	4	3	0	48	20	79	8	62
2014	Language requirement of position - Bilingual	15	13	17	3	2	42	9	56	10	1233
2014	Language requirement of position - Unilingual English	19	12	16	3	1	40	8	61	8	127
2014	Language requirement of position - Either English or French	18	10	11	6	2	44	9	59	17	56

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	32	15	3	2	14	2	76	5	1277
2017	Language requirement of position - Unilingual English	41	24	12	5	4	12	3	77	10	158
2017	Language requirement of position - Either English or French	46	19	4	6	0	20	6	88	7	62
2014	Language requirement of position - Bilingual	31	29	16	2	2	17	2	74	5	1233
2014	Language requirement of position - Unilingual English	35	23	18	3	0	18	3	73	3	127
2014	Language requirement of position - Either English or French	29	17	11	6	2	30	5	70	13	56
2011	Language requirement of position - Bilingual	35	32	15	3	1	12	0	77	5	1481
2011	Language requirement of position - Unilingual English	33	27	20	3	1	16	1	72	5	148
2011	Language requirement of position - Either English or French	43	27	7	3	4	14	2	84	8	79

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	25	23	13	15	2	48	28	1274
2017	Language requirement of position - Unilingual English	31	23	13	9	22	2	55	31	160
2017	Language requirement of position - Either English or French	11	19	23	29	15	3	31	46	62

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	26	30	19	14	0	37	33	1275
2017	Language requirement of position - Unilingual English	15	38	27	12	8	1	53	20	159
2017	Language requirement of position - Either English or French	24	43	20	9	1	1	69	11	62

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	29	29	18	12	1	41	30	1274
2017	Language requirement of position - Unilingual English	20	41	21	7	9	1	62	17	160
2017	Language requirement of position - Either English or French	41	27	14	7	4	6	73	12	61

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	24	24	22	16	0	2	37	38	1274
2017	Language requirement of position - Unilingual English	18	34	18	13	14	1	2	54	27	160
2017	Language requirement of position - Either English or French	33	36	7	16	7	0	1	70	23	62

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	30	18	11	7	1	5	61	20	1270
2017	Language requirement of position - Unilingual English	44	27	9	8	4	0	8	77	13	160
2017	Language requirement of position - Either English or French	59	27	3	1	1	0	8	94	3	61

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	29	24	14	10	0	52	24	1271
2017	Language requirement of position - Unilingual English	37	28	20	8	6	1	66	14	159
2017	Language requirement of position - Either English or French	45	35	14	4	3	0	80	6	62

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	32	23	11	6	1	1	59	17	1270
2017	Language requirement of position - Unilingual English	30	32	22	8	7	1	0	62	16	159
2017	Language requirement of position - Either English or French	36	35	14	10	2	0	2	73	12	62

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	30	25	18	9	0	0	48	27	1268
2017	Language requirement of position - Unilingual English	25	29	19	17	8	1	1	55	26	159
2017	Language requirement of position - Either English or French	42	21	21	11	5	0	0	63	16	62

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	30	22	13	10	1	54	23	1270
2017	Language requirement of position - Unilingual English	28	29	16	17	11	1	57	27	159
2017	Language requirement of position - Either English or French	32	23	23	18	4	0	56	22	62

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	31	20	11	5	1	63	16	1266
2017	Language requirement of position - Unilingual English	33	34	19	9	3	1	68	13	159
2017	Language requirement of position - Either English or French	35	36	20	6	3	1	71	9	62

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	22	13	6	4	0	2	76	10	1272
2017	Language requirement of position - Unilingual English	58	20	11	4	5	1	1	79	9	158
2017	Language requirement of position - Either English or French	68	20	5	3	4	0	0	88	7	62

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	74	11	5	4	3	3	87	7	1278
2017	Language requirement of position - Unilingual English	79	8	5	3	3	2	89	6	160
2017	Language requirement of position - Either English or French	88	4	3	4	0	1	93	4	62

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	26	6	4	2	2	87	6	1272
2017	Language requirement of position - Unilingual English	67	21	7	2	2	1	89	4	160
2017	Language requirement of position - Either English or French	86	10	3	0	0	1	97	0	62

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	57	20	10	6	5	2	79	11	1270
2017	Language requirement of position - Unilingual English	65	18	9	6	2	1	83	8	159
2017	Language requirement of position - Either English or French	81	11	5	3	0	0	92	3	61

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	13	5	2	1	0	24	88	5	1268
2017	Language requirement of position - Unilingual English	71	4	2	1	0	1	22	96	2	158
2017	Language requirement of position - Either English or French	78	4	1	0	0	0	17	98	0	62

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	69	17	6	1	1	0	6	91	2	1268
2017	Language requirement of position - Unilingual English	73	12	6	2	1	1	5	90	3	158
2017	Language requirement of position - Either English or French	75	18	1	0	0	0	6	98	0	61

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	73	13	5	2	2	4	90	5	1273
2017	Language requirement of position - Unilingual English	64	13	7	4	8	4	80	12	159
2017	Language requirement of position - Either English or French	64	9	9	8	8	2	75	16	62

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	25	12	5	2	3	81	6	1268
2017	Language requirement of position - Unilingual English	45	31	13	4	5	2	78	9	159
2017	Language requirement of position - Either English or French	62	21	13	3	1	0	83	4	62

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	8	27	41	17	7	0	36	23	1277
2017	Language requirement of position - Unilingual English	11	38	31	15	5	1	49	20	161
2017	Language requirement of position - Either English or French	17	43	32	7	1	0	60	8	62

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	22	42	19	8	0	26	32	1270
2017	Language requirement of position - Unilingual English	9	16	40	23	12	1	35	25	160
2017	Language requirement of position - Either English or French	5	11	37	23	24	0	47	15	62

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	44	13	6	4	3	0	77	10	1278
2017	Language requirement of position - Unilingual English	30	43	12	9	3	2	1	75	13	161
2017	Language requirement of position - Either English or French	36	40	10	7	5	3	0	78	12	62

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	39	16	15	7	1	61	23	1274
2017	Language requirement of position - Unilingual English	26	36	16	12	7	3	64	20	160
2017	Language requirement of position - Either English or French	31	47	9	4	6	3	80	11	62

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	14	86	1278
2017	Language requirement of position - Unilingual English	11	89	160
2017	Language requirement of position - Either English or French	15	85	62
2014	Language requirement of position - Bilingual	13	87	1235
2014	Language requirement of position - Unilingual English	20	80	127
2014	Language requirement of position - Either English or French	22	78	56

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	77	23	180
2017	Language requirement of position - Unilingual English	77	23	18
2014	Language requirement of position - Bilingual	77	23	155
2014	Language requirement of position - Unilingual English	89	11	26
2014	Language requirement of position - Either English or French	91	9	12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	31	9	7	2	2	81	9	139
2017	Language requirement of position - Unilingual English	79	7	0	7	7	0	86	14	14
2014	Language requirement of position - Bilingual	56	29	6	4	4	1	86	8	120
2014	Language requirement of position - Unilingual English	52	35	4	4	4	0	87	9	23
2014	Language requirement of position - Either English or French	42	27	11	20	0	0	68	20	11

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	25	24	12	9	3	0	28	72	1279
2017	Language requirement of position - Unilingual English	37	17	19	8	13	5	2	39	61	161
2017	Language requirement of position - Either English or French	12	21	22	27	14	3	1	12	88	62

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	878
2017	Language requirement of position - Unilingual English	37	92
2017	Language requirement of position - Either English or French	44	51

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	878
2017	Language requirement of position - Unilingual English	36	92
2017	Language requirement of position - Either English or French	51	51

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	16	878
2017	Language requirement of position - Unilingual English	22	92
2017	Language requirement of position - Either English or French	42	51

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	43	878
2017	Language requirement of position - Unilingual English	26	92
2017	Language requirement of position - Either English or French	18	51

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	878
2017	Language requirement of position - Unilingual English	3	92
2017	Language requirement of position - Either English or French	2	51

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	45	878
2017	Language requirement of position - Unilingual English	47	92
2017	Language requirement of position - Either English or French	29	51

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	5	47	20	11	4	12	858
2017	Language requirement of position - Unilingual English	1	48	18	8	9	16	89
2017	Language requirement of position - Either English or French	0	58	21	13	2	6	49

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	28	15	15	17	2	8	47	36	880
2017	Language requirement of position - Unilingual English	15	30	8	20	19	4	4	49	42	92
2017	Language requirement of position - Either English or French	18	29	18	13	13	5	5	51	28	51

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	2	8	10	19	50	3	8	12	77	882
2017	Language requirement of position - Unilingual English	2	14	8	16	53	2	4	18	74	92
2017	Language requirement of position - Either English or French	3	15	8	18	47	6	3	19	72	51

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 108. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me