2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 45 4 13 4 0 0 79 17 929
2017 First official language - French 38 42 6 10 4 0 0 80 14 576
2014 First official language - English 32 47 5 12 4 0 0 79 16 829
2014 First official language - French 39 45 5 9 2 0 0 84 11 586
2011 First official language - English 31 47 4 13 5 0 0 78 18 995
2011 First official language - French 40 45 4 9 3 0 0 85 11 722
2008 First official language - English 37 48 3 8 5 0 0 85 12 650
2008 First official language - French 50 41 3 5 1 0 0 92 6 325

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 82 13 2 1 1 1 1 96 2 928
2017 First official language - French 52 34 6 5 2 1 0 87 7 574
2014 First official language - English 82 13 3 1 0 0 0 96 2 828
2014 First official language - French 56 30 6 5 2 1 0 87 6 586
2011 First official language - English 79 16 3 1 0 0 1 96 2 995
2011 First official language - French 59 31 5 4 1 0 0 90 5 722
2008 First official language - English 81 14 1 2 0 1 1 96 2 648
2008 First official language - French 58 29 3 5 3 1 0 88 9 324

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 79 15 2 3 1 0 0 95 3 926
2017 First official language - French 39 25 11 17 8 0 0 64 25 575
2014 First official language - English 76 19 2 2 1 0 0 95 3 828
2014 First official language - French 41 28 12 14 6 0 0 68 20 586
2011 First official language - English 75 19 2 2 1 0 0 95 3 995
2011 First official language - French 42 26 10 16 5 0 0 69 22 722
2008 First official language - English 76 18 1 4 1 0 0 94 4 649
2008 First official language - French 37 24 7 21 11 1 0 61 32 325

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 32 5 12 8 0 0 75 20 926
2017 First official language - French 44 34 8 9 4 0 0 78 14 575
2014 First official language - English 44 34 6 11 4 0 0 78 16 829
2014 First official language - French 40 39 8 10 3 0 0 79 13 584
2011 First official language - English 42 36 8 9 4 0 0 79 14 994
2011 First official language - French 47 37 6 7 4 0 0 84 11 721

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 39 12 15 6 0 1 68 20 928
2017 First official language - French 30 41 13 10 4 0 1 72 15 575
2014 First official language - English 32 35 12 15 5 0 1 69 20 829
2014 First official language - French 33 38 15 9 4 0 1 71 14 582
2011 First official language - English 29 39 12 11 6 0 2 69 18 995
2011 First official language - French 36 39 12 7 3 0 2 77 11 723
2008 First official language - English 28 40 13 9 7 1 1 69 17 652
2008 First official language - French 32 38 16 9 3 0 1 71 12 325

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 38 9 6 3 0 0 81 10 927
2017 First official language - French 37 42 11 7 3 0 0 79 10 573
2014 First official language - English 42 40 8 6 4 0 0 82 10 829
2014 First official language - French 41 38 11 7 2 0 0 79 9 586
2011 First official language - English 42 36 9 7 6 0 0 78 13 995
2011 First official language - French 42 35 11 8 3 0 0 78 11 722
2008 First official language - English 36 38 9 13 5 0 0 74 18 651
2008 First official language - French 36 40 11 10 3 0 0 76 13 325

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 36 6 4 2 0 0 87 7 926
2017 First official language - French 45 40 8 5 2 0 0 85 7 572
2014 First official language - English 51 36 5 5 3 0 0 87 8 829
2014 First official language - French 46 37 10 5 2 0 0 83 7 585
2011 First official language - English 48 37 6 6 3 0 0 85 9 995
2011 First official language - French 49 36 7 5 3 0 0 85 8 723
2008 First official language - English 44 39 6 8 4 0 0 82 11 652
2008 First official language - French 43 41 11 4 1 0 0 84 5 325

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 30 8 5 1 0 0 85 7 924
2017 First official language - French 48 38 7 4 1 0 1 87 6 573
2014 First official language - English 50 34 7 5 2 0 0 85 8 829
2014 First official language - French 44 39 9 6 2 0 0 83 7 586

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 31 7 9 5 1 0 79 14 927
2017 First official language - French 45 30 12 7 4 0 0 76 12 572
2014 First official language - English 43 33 9 11 3 0 1 76 15 826
2014 First official language - French 41 33 11 9 5 0 1 75 14 586
2011 First official language - English 43 36 7 8 4 0 1 80 13 994
2011 First official language - French 43 37 9 7 2 0 1 82 9 722

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 20 12 14 13 3 16 53 33 926
2017 First official language - French 29 21 13 11 10 2 14 60 25 573
2014 First official language - English 24 17 11 13 15 3 16 52 35 827
2014 First official language - French 27 21 13 12 11 3 13 57 27 585
2011 First official language - English 23 21 10 12 15 3 15 54 33 994
2011 First official language - French 36 25 7 9 9 2 14 72 20 722
2008 First official language - English 20 18 14 15 19 2 12 44 40 650
2008 First official language - French 32 18 10 12 10 2 15 61 27 325

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 44 7 7 4 0 0 81 12 925
2017 First official language - French 31 47 11 7 3 0 0 79 10 574
2014 First official language - English 33 48 8 6 5 0 0 81 11 829
2014 First official language - French 30 45 13 8 4 0 0 75 12 585
2011 First official language - English 35 41 8 10 6 0 0 76 16 994
2011 First official language - French 36 42 12 5 4 0 0 78 9 721
2008 First official language - English 37 40 9 10 5 0 0 76 14 647
2008 First official language - French 34 46 12 7 1 0 0 80 8 323

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 38 9 12 7 0 0 72 20 926
2017 First official language - French 31 37 16 9 5 0 0 69 15 575
2014 First official language - English 33 34 13 13 7 0 0 66 21 829
2014 First official language - French 30 35 16 12 7 0 0 65 19 584
2011 First official language - English 29 41 10 11 8 0 0 70 20 993
2011 First official language - French 32 38 15 9 5 0 1 70 14 722

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 40 12 12 6 0 0 70 18 924
2017 First official language - French 29 36 17 12 6 0 0 65 18 573

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 37 6 5 3 0 0 85 8 924
2017 First official language - French 40 40 12 6 2 0 0 80 8 574
2014 First official language - English 49 37 7 4 2 0 0 87 6 829
2014 First official language - French 43 40 10 5 2 0 0 83 7 585
2011 First official language - English 44 40 6 7 3 0 0 84 10 993
2011 First official language - French 42 42 10 4 1 0 0 84 6 722
2008 First official language - English 48 35 8 5 3 0 0 84 9 650
2008 First official language - French 43 43 8 4 1 1 0 87 5 324

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 37 9 9 8 0 0 74 17 926
2017 First official language - French 31 39 14 10 6 0 0 70 16 575

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 33 8 4 1 0 0 87 5 927
2017 First official language - French 47 41 7 3 1 0 0 88 4 574
2014 First official language - English 64 25 6 3 2 0 0 89 5 828
2014 First official language - French 56 32 10 2 1 0 0 88 3 585
2011 First official language - English 56 32 8 3 2 0 0 88 4 995
2011 First official language - French 56 32 8 3 2 0 0 87 4 723

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 38 8 11 5 0 0 77 15 927
2017 First official language - French 31 38 15 11 5 1 0 69 16 574
2014 First official language - English 33 41 8 12 6 0 0 74 18 828
2014 First official language - French 27 42 15 11 5 0 0 70 15 585
2011 First official language - English 34 40 9 10 6 0 0 75 16 994
2011 First official language - French 33 43 13 7 4 0 1 77 11 723

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 35 9 9 6 0 0 76 15 928
2017 First official language - French 34 38 14 9 5 0 0 72 14 571
2014 First official language - English 38 35 12 9 6 0 0 73 15 828
2014 First official language - French 34 36 16 8 6 0 0 70 14 585

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 35 11 10 4 0 1 75 14 927
2017 First official language - French 33 42 14 8 4 0 0 75 12 573
2014 First official language - English 37 37 11 9 5 1 1 75 14 827
2014 First official language - French 35 36 15 9 4 0 0 72 13 585
2011 First official language - English 39 39 10 7 4 1 1 79 11 995
2011 First official language - French 39 42 11 5 2 1 0 82 7 720

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 38 10 7 3 0 0 80 10 920
2017 First official language - French 39 43 10 6 2 0 0 82 9 574
2014 First official language - English 41 40 8 6 4 0 0 82 10 827
2014 First official language - French 40 38 13 6 3 0 0 78 9 585
2011 First official language - English 40 40 9 7 4 0 0 80 11 994
2011 First official language - French 41 43 8 5 3 0 0 84 8 721
2008 First official language - English 44 36 8 8 3 0 0 81 11 651
2008 First official language - French 37 47 10 5 1 0 0 84 6 323

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 36 21 11 6 0 0 61 18 929
2017 First official language - French 29 39 17 9 4 0 1 69 14 576
2014 First official language - English 27 38 20 9 6 0 0 65 15 829
2014 First official language - French 33 39 17 8 3 0 0 72 11 586
2011 First official language - English 28 34 20 10 7 0 1 63 17 994
2011 First official language - French 32 38 17 8 5 0 0 70 13 723
2008 First official language - English 21 32 25 13 9 0 0 53 22 651
2008 First official language - French 21 39 24 11 4 0 0 60 16 325

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 24 35 18 7 1 1 26 39 923
2017 First official language - French 13 30 35 13 7 0 2 20 44 575
2014 First official language - English 11 21 44 17 5 0 2 23 32 827
2014 First official language - French 9 30 36 14 8 0 2 23 40 585
2011 First official language - English 11 25 39 15 6 1 2 22 37 994
2011 First official language - French 11 30 37 13 6 1 2 20 42 722
2008 First official language - English 9 25 42 18 4 0 1 23 34 648
2008 First official language - French 12 33 38 11 4 0 2 15 46 325

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 16 25 29 17 2 3 48 25 922
2017 First official language - French 7 17 28 25 14 3 6 43 26 569
2014 First official language - English 6 13 26 35 15 2 3 53 20 827
2014 First official language - French 7 18 28 25 14 4 4 42 28 585
2011 First official language - English 9 16 28 28 14 2 3 44 26 991
2011 First official language - French 7 18 30 24 12 3 5 39 28 721
2008 First official language - English 8 16 31 31 13 1 1 44 24 646
2008 First official language - French 6 21 35 22 10 2 4 34 29 325

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 22 31 21 8 2 2 30 38 923
2017 First official language - French 19 27 28 15 7 2 3 23 48 570
2014 First official language - English 19 22 30 18 7 1 2 26 43 827
2014 First official language - French 20 27 29 14 7 1 2 22 48 585
2011 First official language - English 20 22 30 17 8 1 2 25 44 995
2011 First official language - French 21 25 29 12 9 2 3 21 48 720
2008 First official language - English 15 22 34 20 7 1 1 28 38 646
2008 First official language - French 18 30 33 11 4 3 2 16 50 324

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 20 36 19 9 1 1 29 34 921
2017 First official language - French 12 26 34 18 8 1 1 26 39 571
2014 First official language - English 9 20 39 23 7 1 2 30 29 824
2014 First official language - French 11 24 38 18 6 0 2 25 36 582
2011 First official language - English 11 19 37 22 9 1 1 31 31 992
2011 First official language - French 11 28 33 19 7 0 3 27 40 720
2008 First official language - English 9 23 37 23 7 0 1 31 32 647
2008 First official language - French 12 26 40 15 4 1 2 19 39 324

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 26 25 16 9 1 3 26 48 924
2017 First official language - French 18 31 26 14 7 1 4 22 51 572
2014 First official language - English 15 25 31 17 9 1 3 27 41 827
2014 First official language - French 14 29 25 17 9 1 4 27 46 585
2011 First official language - English 15 23 30 19 8 2 3 28 41 995
2011 First official language - French 14 28 28 16 10 1 5 27 44 722
2008 First official language - English 14 22 31 21 7 1 3 30 38 645
2008 First official language - French 13 25 30 16 9 1 4 27 41 325

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 12 18 30 22 13 3 2 37 32 920
2017 First official language - French 12 22 33 17 9 3 4 28 37 572
2014 First official language - English 8 13 32 28 14 2 4 45 22 826
2014 First official language - French 9 20 30 24 11 2 5 37 31 585
2011 First official language - English 10 16 31 25 12 2 3 39 28 994
2011 First official language - French 10 22 28 20 12 3 5 35 34 723
2008 First official language - English 15 27 28 19 8 1 2 28 43 646
2008 First official language - French 15 28 28 16 6 4 4 23 46 325

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 20 35 18 9 2 2 28 37 922
2017 First official language - French 14 22 33 17 8 3 4 26 38 573
2014 First official language - English 16 21 35 18 6 2 2 25 39 829
2014 First official language - French 12 22 36 16 8 1 4 25 36 585
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 83 13 2 1 1 0 0 96 2 927
2017 First official language - French 51 28 9 9 3 0 0 79 12 575
2014 First official language - English 85 12 2 1 0 0 0 97 1 828
2014 First official language - French 59 23 6 8 3 0 0 83 11 586
2011 First official language - English 79 16 2 1 0 0 0 96 1 995
2011 First official language - French 56 26 7 9 3 0 0 82 11 721
2008 First official language - English 76 17 3 1 1 0 2 95 2 651
2008 First official language - French 49 25 6 10 9 0 0 75 19 325

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 26 12 9 7 5 5 69 18 927
2017 First official language - French 25 32 17 9 7 5 6 63 18 575
2014 First official language - English 38 28 11 7 8 3 4 72 16 828
2014 First official language - French 27 30 17 9 7 5 4 63 18 586

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 24 8 10 7 1 0 75 17 926
2017 First official language - French 43 34 10 8 5 0 0 77 13 576
2014 First official language - English 51 26 7 9 7 1 0 78 16 829
2014 First official language - French 44 28 13 8 6 1 0 72 14 586

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 28 9 10 5 2 0 76 16 925
2017 First official language - French 36 37 13 8 4 2 0 75 12 573
2014 First official language - English 40 36 8 10 4 1 1 77 14 828
2014 First official language - French 35 39 11 9 4 1 1 75 14 586
2011 First official language - English 38 35 8 11 5 2 0 75 17 993
2011 First official language - French 38 40 12 6 3 1 0 79 9 721
2008 First official language - English 40 36 8 9 5 2 0 78 14 650
2008 First official language - French 34 43 8 10 3 1 0 78 14 322

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 25 11 8 7 12 1 70 18 928
2017 First official language - French 29 32 13 8 6 9 2 69 16 574
2014 First official language - English 38 25 11 10 6 9 1 70 18 829
2014 First official language - French 32 28 14 9 7 7 2 67 18 586
2011 First official language - English 37 27 10 10 8 8 1 69 20 993
2011 First official language - French 38 29 12 7 5 8 1 74 13 720
2008 First official language - English 39 25 10 8 7 9 1 72 16 650
2008 First official language - French 34 30 9 11 7 8 0 70 20 323

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 22 15 13 10 21 4 50 31 927
2017 First official language - French 14 21 19 15 8 19 4 45 30 576
2014 First official language - English 16 24 15 15 11 16 3 49 32 828
2014 First official language - French 15 25 17 13 11 17 3 49 30 586

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 32 5 6 2 0 0 86 9 927
2017 First official language - French 47 37 8 6 1 0 0 85 7 574
2014 First official language - English 55 32 5 6 2 0 0 86 9 828
2014 First official language - French 44 39 8 6 2 0 0 84 8 586
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 32 9 9 5 0 0 77 14 929
2017 First official language - French 40 34 14 6 5 1 0 75 11 574
2014 First official language - English 42 34 10 9 5 0 1 76 14 829
2014 First official language - French 40 33 11 10 5 0 1 74 14 585
2011 First official language - English 37 35 10 10 7 1 0 73 18 992
2011 First official language - French 40 38 11 7 4 0 1 79 11 723
2008 First official language - English 37 36 10 10 7 0 0 72 17 649
2008 First official language - French 36 37 11 10 4 0 1 74 14 325

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 24 9 6 5 1 0 79 12 928
2017 First official language - French 44 32 11 6 3 2 1 79 9 576
2014 First official language - English 52 25 11 6 4 2 1 79 10 829
2014 First official language - French 46 28 13 7 4 2 0 76 11 585
2011 First official language - English 43 30 11 8 5 2 0 75 13 993
2011 First official language - French 45 33 10 5 4 2 1 81 9 722
2008 First official language - English 46 29 9 6 7 2 0 77 14 649
2008 First official language - French 44 28 10 9 4 5 1 76 13 325

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 29 7 9 5 0 0 79 13 925
2017 First official language - French 43 34 11 8 3 1 0 78 11 575
2014 First official language - English 48 30 7 10 5 0 0 79 14 829
2014 First official language - French 42 31 14 9 4 0 1 73 13 586
2011 First official language - English 44 32 7 10 6 1 0 76 17 992
2011 First official language - French 41 38 10 7 3 1 0 80 11 723
2008 First official language - English 42 32 7 10 8 0 0 75 18 647
2008 First official language - French 41 34 12 9 3 1 0 75 12 325

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 90 6 2 1 0 0 0 97 1 925
2017 First official language - French 67 20 5 5 3 0 0 87 7 574
2014 First official language - English 88 9 1 0 0 0 0 98 1 829
2014 First official language - French 73 17 4 4 2 0 0 90 6 586
2011 First official language - English 86 10 2 1 0 0 1 97 1 993
2011 First official language - French 71 17 4 5 3 0 0 88 8 721
2008 First official language - English 87 7 2 1 1 0 2 96 1 651
2008 First official language - French 66 16 3 10 4 0 0 82 14 322

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 22 6 5 4 2 4 84 10 926
2017 First official language - French 52 23 8 7 5 3 3 79 13 573
2014 First official language - English 51 23 6 6 4 4 6 82 12 826
2014 First official language - French 49 25 8 5 4 3 6 82 10 586
2011 First official language - English 40 29 9 8 5 5 5 76 14 995
2011 First official language - French 43 29 8 7 5 3 4 78 14 723

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 23 7 6 4 1 0 82 10 927
2017 First official language - French 56 24 9 5 4 1 1 81 9 575

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 20 9 5 3 1 0 82 8 925
2017 First official language - French 58 22 11 4 4 1 0 80 8 576

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 25 9 8 5 0 0 78 13 928
2017 First official language - French 50 29 9 7 4 1 0 80 11 573
2014 First official language - English 52 26 9 7 5 0 0 78 13 827
2014 First official language - French 49 28 10 7 5 0 0 78 12 586
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 35 12 7 4 3 8 73 13 265
2017 First official language - French 29 29 14 8 7 5 8 67 16 165
2014 First official language - English 47 23 8 6 3 4 8 80 11 222
2014 First official language - French 38 31 12 6 1 4 8 79 7 151

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 32 10 10 5 5 0 73 17 929
2017 First official language - French 29 35 17 8 6 4 0 67 15 575
2014 First official language - English 35 35 10 9 5 7 0 75 15 828
2014 First official language - French 27 40 17 6 5 5 0 71 12 586
2011 First official language - English 32 30 14 9 9 6 0 65 20 994
2011 First official language - French 31 34 14 7 7 7 0 70 15 718

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 31 13 12 7 2 0 68 19 927
2017 First official language - French 26 37 19 10 7 1 0 64 17 575
2014 First official language - English 32 39 12 10 6 2 0 72 16 828
2014 First official language - French 25 38 20 8 6 2 0 64 15 586
2011 First official language - English 28 34 13 11 10 3 0 65 22 993
2011 First official language - French 24 37 19 9 7 3 0 64 16 718
2008 First official language - English 31 37 14 9 6 1 0 69 16 651
2008 First official language - French 29 40 16 6 6 3 0 71 12 325

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 32 15 15 9 5 0 59 25 928
2017 First official language - French 19 33 23 13 8 4 0 54 22 576
2014 First official language - English 21 36 15 15 7 5 0 60 24 829
2014 First official language - French 18 37 23 12 6 4 0 57 18 585
2011 First official language - English 18 36 15 16 10 6 0 57 27 994
2011 First official language - French 16 41 21 11 6 5 0 60 18 722
2008 First official language - English 16 43 12 17 7 4 0 62 25 649
2008 First official language - French 13 43 19 14 5 6 0 60 20 325

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 28 14 13 10 4 0 62 24 928
2017 First official language - French 22 33 19 12 9 5 0 58 23 575
2014 First official language - English 26 31 12 13 11 7 0 61 26 829
2014 First official language - French 22 29 23 14 7 6 0 54 22 585
2011 First official language - English 21 30 14 13 13 8 0 56 29 994
2011 First official language - French 19 34 18 13 7 8 0 58 22 722
2008 First official language - English 21 37 14 14 10 5 0 60 25 649
2008 First official language - French 15 38 18 15 7 8 0 57 24 325

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 35 14 17 9 2 0 59 27 928
2017 First official language - French 19 40 19 12 9 2 0 59 21 575
2014 First official language - English 20 36 11 19 11 3 0 58 30 828
2014 First official language - French 15 40 19 15 8 2 0 56 24 586
2011 First official language - English 18 35 12 18 14 2 0 55 33 994
2011 First official language - French 17 42 16 17 7 1 0 60 24 721
2008 First official language - English 20 39 10 20 9 1 0 60 30 649
2008 First official language - French 16 46 15 14 6 2 0 64 21 325
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 44 13 7 3 1 0 77 10 926
2017 First official language - French 25 47 15 8 3 2 0 74 10 576
2014 First official language - English 28 45 13 10 2 2 0 75 12 828
2014 First official language - French 25 41 20 8 3 2 1 68 11 586
2011 First official language - English 34 39 11 9 5 2 0 75 14 994
2011 First official language - French 30 43 14 8 3 2 0 75 11 721

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 34 10 2 1 4 0 86 4 924
2017 First official language - French 33 48 12 2 1 4 0 84 4 575
2014 First official language - English 49 33 9 3 1 5 1 87 4 828
2014 First official language - French 35 40 14 2 1 6 1 81 4 586
2011 First official language - English 46 30 13 4 1 5 0 81 6 993
2011 First official language - French 35 43 11 4 1 6 1 83 5 721

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 29 9 6 3 3 1 81 9 926
2017 First official language - French 35 38 12 9 2 2 2 76 11 573
2014 First official language - English 48 31 9 5 4 2 1 82 9 829
2014 First official language - French 38 39 10 5 3 3 2 81 9 586
2011 First official language - English 42 32 9 7 4 4 1 78 13 991
2011 First official language - French 39 34 9 8 5 4 1 76 14 720
2008 First official language - English 34 35 10 10 5 4 1 74 16 651
2008 First official language - French 35 31 11 9 7 7 1 71 17 324

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 35 14 11 5 4 1 70 16 926
2017 First official language - French 25 30 22 12 5 5 1 58 18 575
2014 First official language - English 36 34 14 8 4 4 1 74 12 828
2014 First official language - French 28 30 21 10 4 6 2 62 15 586
2011 First official language - English 24 37 14 11 9 5 0 64 21 994
2011 First official language - French 23 33 19 9 7 7 3 61 17 718

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 20 16 15 14 12 4 46 35 926
2017 First official language - French 14 23 18 13 15 13 4 45 33 576
2014 First official language - English 16 20 15 14 15 13 6 45 36 826
2014 First official language - French 13 19 21 12 15 14 6 40 34 586
2011 First official language - English 14 17 17 16 16 15 5 38 40 994
2011 First official language - French 14 20 16 13 13 15 9 45 34 718

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 71 19 5 2 1 1 1 93 2 929
2017 First official language - French 42 29 12 12 3 1 1 72 15 574
2014 First official language - English 71 22 4 2 0 0 1 94 2 828
2014 First official language - French 45 29 13 7 5 1 1 75 12 585

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 79 13 3 1 0 3 1 96 1 929
2017 First official language - French 56 32 4 2 1 3 2 92 4 575
2014 First official language - English 79 12 3 0 0 4 2 97 1 828
2014 First official language - French 60 28 4 3 1 2 2 92 4 585
2011 First official language - English 76 12 5 0 0 2 4 94 1 993
2011 First official language - French 60 26 6 3 1 2 2 90 4 723
2008 First official language - English 75 12 5 1 1 3 3 93 2 652
2008 First official language - French 56 26 6 6 2 1 2 85 9 325

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 33 10 14 7 4 0 67 22 928
2017 First official language - French 27 40 16 8 5 2 0 70 14 572
2014 First official language - English 28 33 14 15 7 3 1 63 23 829
2014 First official language - French 26 37 17 12 5 3 1 65 17 585
2011 First official language - English 27 34 14 12 9 3 1 63 22 994
2011 First official language - French 32 36 16 8 5 3 0 70 13 722
2008 First official language - English 28 34 14 11 10 3 0 65 21 651
2008 First official language - French 26 40 18 9 4 2 1 68 13 325

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 25 12 16 15 3 2 55 32 924
2017 First official language - French 20 30 17 15 12 3 2 53 29 573
2014 First official language - English 21 24 13 19 16 3 4 49 37 829
2014 First official language - French 17 28 16 17 18 2 3 46 37 586
2011 First official language - English 19 27 12 17 20 2 3 48 39 995
2011 First official language - French 16 28 16 17 15 4 3 48 35 723
2008 First official language - English 26 34 10 12 15 1 2 61 28 650
2008 First official language - French 22 30 15 18 10 2 2 55 29 324

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 37 15 10 5 3 0 70 15 927
2017 First official language - French 24 39 20 7 5 5 0 66 13 571

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 29 11 4 2 4 0 81 7 928
2017 First official language - French 39 39 13 3 2 5 0 81 5 575
2014 First official language - English 51 33 8 2 2 4 0 87 4 828
2014 First official language - French 44 34 13 2 1 5 1 83 4 585

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 36 10 5 3 1 0 82 8 929
2017 First official language - French 38 43 12 3 2 2 0 83 5 575
2014 First official language - English 46 34 9 6 3 3 0 82 8 829
2014 First official language - French 43 37 11 4 2 3 0 83 6 586
2011 First official language - English 36 35 13 7 5 3 0 74 13 994
2011 First official language - French 37 40 14 4 2 3 0 80 6 722

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 32 7 4 3 0 0 86 7 926
2017 First official language - French 45 42 8 3 2 0 0 87 5 575
2014 First official language - English 55 32 7 3 2 0 0 87 6 828
2014 First official language - French 48 37 10 4 2 0 0 85 5 585
2011 First official language - English 45 33 10 7 4 1 0 79 11 994
2011 First official language - French 44 39 11 4 2 1 0 83 6 721
2008 First official language - English 42 39 9 6 4 0 0 81 10 649
2008 First official language - French 42 45 6 4 2 1 0 88 6 325

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 29 13 9 4 1 0 74 13 925
2017 First official language - French 36 33 18 7 5 1 0 70 13 575
2014 First official language - English 36 35 15 9 4 0 0 71 14 827
2014 First official language - French 28 36 19 9 5 1 0 66 15 585
2011 First official language - English 34 30 15 12 8 1 0 65 20 994
2011 First official language - French 32 35 17 10 5 1 0 68 15 723

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 32 10 9 4 0 0 77 13 927
2017 First official language - French 36 37 14 7 5 0 0 73 12 574
2014 First official language - English 37 38 11 10 4 0 0 75 14 827
2014 First official language - French 29 40 19 8 4 0 0 69 12 586
2011 First official language - English 34 33 14 10 8 1 0 68 18 994
2011 First official language - French 32 38 17 8 4 0 0 70 13 720
2008 First official language - English 34 40 11 8 6 0 0 75 14 651
2008 First official language - French 32 42 15 7 3 1 0 75 10 325

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 23 18 9 8 4 1 63 18 925
2017 First official language - French 32 28 16 12 9 3 1 62 22 575
2014 First official language - English 29 25 17 15 10 3 1 56 26 829
2014 First official language - French 26 25 21 14 9 4 1 54 25 585
2011 First official language - English 28 24 17 14 12 4 1 55 27 994
2011 First official language - French 28 28 17 13 10 4 1 58 24 723
2008 First official language - English 27 29 16 14 10 4 1 58 25 651
2008 First official language - French 26 30 16 17 5 7 0 60 24 325
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 48 20 32 928
2017 First official language - French 40 28 31 575
2014 First official language - English 45 20 34 829
2014 First official language - French 46 26 28 586
2011 First official language - English 47 22 30 993
2011 First official language - French 45 26 29 722

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 7 26 47 3 13 4 442
2017 First official language - French 10 20 55 3 5 7 233
2014 First official language - English 9 19 56 7 9999 10 376
2014 First official language - French 9 18 58 6 9999 9 266
2011 First official language - English 10 20 54 7 9999 8 470
2011 First official language - French 9 21 57 5 9999 8 326
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 16 84 927
2017 First official language - French 17 83 576
2014 First official language - English 19 81 829
2014 First official language - French 13 87 586

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 42 149
2017 First official language - French 42 97
2014 First official language - English 33 155
2014 First official language - French 41 77

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 71 149
2017 First official language - French 68 97
2014 First official language - English 74 155
2014 First official language - French 78 77

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 149
2017 First official language - French 7 97
2014 First official language - English 7 155

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 149
2017 First official language - French 0 97
2014 First official language - English 0 155
2014 First official language - French 0 77

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 149
2017 First official language - French 6 97
2014 First official language - English 7 155

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 149
2017 First official language - French 0 97

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 149
2017 First official language - French 29 98
2014 First official language - English 37 154
2014 First official language - French 40 77

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 40 149
2017 First official language - French 47 98
2014 First official language - English 46 154
2014 First official language - French 51 77

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 149
2017 First official language - French 41 98
2014 First official language - English 55 154
2014 First official language - French 54 77

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 149
2017 First official language - French 46 98
2014 First official language - English 39 154
2014 First official language - French 45 77

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 149
2017 First official language - French 25 98
2014 First official language - English 36 154
2014 First official language - French 34 77

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 51 149
2017 First official language - French 64 98
2014 First official language - English 52 154
2014 First official language - French 59 77

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 149
2017 First official language - French 33 98
2014 First official language - English 34 154
2014 First official language - French 32 77

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 149
2014 First official language - English 4 154

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 149
2017 First official language - French 13 98
2014 First official language - English 6 154
2014 First official language - French 10 77

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 149
2017 First official language - French 40 98
2014 First official language - English 41 154
2014 First official language - French 53 77

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 149
2017 First official language - French 20 98
2014 First official language - English 34 154
2014 First official language - French 16 77

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 149
2017 First official language - French 10 98
2014 First official language - English 8 154
2014 First official language - French 12 77

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 149
2017 First official language - French 56 98
2014 First official language - English 50 155
2014 First official language - French 54 77

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 149
2017 First official language - French 28 98
2014 First official language - English 31 155
2014 First official language - French 32 77

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 149
2017 First official language - French 16 98
2014 First official language - English 10 155
2014 First official language - French 10 77

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 149
2017 First official language - French 9 98
2014 First official language - English 7 155
2014 First official language - French 12 77

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 149
2017 First official language - French 14 98
2014 First official language - English 16 155
2014 First official language - French 17 77

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 149
2014 First official language - English 4 155

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 149
2017 First official language - French 9 98
2014 First official language - English 16 155
2014 First official language - French 12 77

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 149
2017 First official language - French 12 98
2014 First official language - English 14 155
2014 First official language - French 16 77

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 149
2017 First official language - French 22 98
2014 First official language - English 26 155
2014 First official language - French 22 77

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 142
2017 First official language - French 10 95
2014 First official language - English 13 149
2014 First official language - French 9 73

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 142
2017 First official language - French 22 95
2014 First official language - English 19 149
2014 First official language - French 8 73

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 142
2017 First official language - French 8 95
2014 First official language - English 11 149
2014 First official language - French 8 73

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 142
2017 First official language - French 8 95
2014 First official language - English 8 149

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 142
2017 First official language - French 6 95
2014 First official language - English 12 149
2014 First official language - French 7 73

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 142
2017 First official language - French 13 95
2014 First official language - English 13 149
2014 First official language - French 13 73

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 142
2017 First official language - French 27 95
2014 First official language - English 17 149
2014 First official language - French 17 73

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 142
2017 First official language - French 10 95
2014 First official language - English 5 149
2014 First official language - French 8 73

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 142
2017 First official language - French 13 95
2014 First official language - English 12 149
2014 First official language - French 7 73

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 25 142
2017 First official language - French 24 95
2014 First official language - English 30 149
2014 First official language - French 32 73

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 142
2017 First official language - French 11 95
2014 First official language - English 11 149
2014 First official language - French 7 73

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 142
2017 First official language - French 48 95
2014 First official language - English 47 149
2014 First official language - French 56 73

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 58 142
2017 First official language - French 52 95
2014 First official language - English 56 149
2014 First official language - French 50 73

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 142

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 142
2017 First official language - French 13 95
2014 First official language - English 8 149
2014 First official language - French 7 73

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 80 20 148
2017 First official language - French 78 22 98

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 12 16 6 6 31 13 51 21 926
2017 First official language - French 17 17 18 4 5 30 10 56 14 576
2014 First official language - English 18 14 17 6 4 33 8 54 18 829
2014 First official language - French 18 17 17 5 4 32 9 58 14 586

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 28 14 7 3 11 2 72 12 926
2017 First official language - French 29 33 18 4 4 11 1 70 9 575
2014 First official language - English 31 28 16 7 4 13 2 69 12 827
2014 First official language - French 29 30 19 4 3 15 1 70 8 586
2011 First official language - English 27 33 17 7 4 11 0 68 12 993
2011 First official language - French 30 32 18 5 3 11 1 70 9 723
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 40 5 6 3 2 19 82 11 928
2017 First official language - French 24 40 12 6 2 2 14 76 10 575
2014 First official language - English 25 41 5 5 2 1 21 85 8 829
2014 First official language - French 27 39 12 4 2 1 14 78 7 585
2011 First official language - English 24 40 7 6 2 1 19 81 11 992
2011 First official language - French 26 44 9 4 2 2 13 83 7 721
2008 First official language - English 23 40 8 8 4 2 15 76 15 652
2008 First official language - French 28 38 10 8 2 2 13 77 11 324

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 15 19 4 3 32 21 46 14 928
2017 First official language - French 8 18 20 3 3 27 21 50 11 572
2014 First official language - English 6 11 18 4 5 33 22 39 20 828
2014 First official language - French 9 13 21 4 2 31 20 45 12 586
2011 First official language - English 6 10 25 5 4 33 18 32 17 989
2011 First official language - French 8 17 20 5 2 29 19 49 13 721

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 20 11 2 2 14 18 79 6 929
2017 First official language - French 34 30 10 3 1 8 13 82 5 574
2014 First official language - English 31 23 8 3 2 12 21 81 7 828
2014 First official language - French 34 28 11 3 1 9 14 81 5 586
2011 First official language - English 29 21 13 3 3 12 18 72 9 993
2011 First official language - French 37 31 9 2 1 7 12 84 4 722
2008 First official language - English 28 28 11 3 3 13 15 77 8 652
2008 First official language - French 32 30 11 2 2 10 12 80 6 323

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 22 12 3 1 16 18 75 7 927
2017 First official language - French 29 29 14 3 1 10 13 77 5 572
2014 First official language - English 25 22 12 4 3 14 21 72 10 828
2014 First official language - French 29 30 12 3 1 10 14 78 6 586
2011 First official language - English 23 23 14 4 3 14 18 68 10 992
2011 First official language - French 31 32 11 3 1 10 12 80 5 722
2008 First official language - English 30 23 14 8 4 9 12 68 15 650
2008 First official language - French 30 30 11 4 3 9 13 77 9 325
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 9 91 924
2017 First official language - French 6 94 575
2014 First official language - English 8 92 827
2014 First official language - French 7 93 585

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 77
2017 First official language - French 45 36
2014 First official language - English 36 67
2014 First official language - French 34 39

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 88 77
2017 First official language - French 78 36
2014 First official language - English 79 67
2014 First official language - French 84 39

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 77

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 77
2017 First official language - French 0 36
2014 First official language - English 0 67
2014 First official language - French 0 39

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 77
2014 First official language - English 13 67

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 36
2014 First official language - French 0 39

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 77
2017 First official language - French 17 36
2014 First official language - English 22 67
2014 First official language - French 14 39

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 77
2017 First official language - French 17 36
2014 First official language - English 14 67

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 77
2017 First official language - French 14 36
2014 First official language - English 16 67

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 77
2014 First official language - French 0 39

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 First official language - English 37 77
2017 First official language - French 28 36
2014 First official language - English 36 67
2014 First official language - French 22 39

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 77
2017 First official language - French 30 36
2014 First official language - English 26 67
2014 First official language - French 23 39

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 77
2014 First official language - English 7 67

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 77
2017 First official language - French 0 36

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 77
2017 First official language - French 14 36
2014 First official language - English 15 67
2014 First official language - French 26 39

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 77
2017 First official language - French 0 36

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 77
2017 First official language - French 14 36
2014 First official language - English 14 67
2014 First official language - French 16 39

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 77
2017 First official language - French 0 36
2014 First official language - French 0 39

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 77
2017 First official language - French 14 36
2014 First official language - English 23 67
2014 First official language - French 31 39

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 76
2017 First official language - French 53 36
2014 First official language - English 19 67
2014 First official language - French 17 39

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 76
2017 First official language - French 20 36
2014 First official language - English 14 67

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 76
2017 First official language - French 17 36
2014 First official language - English 9 67

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 76

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 76
2014 First official language - English 12 67
2014 First official language - French 12 39

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 76

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 54 76
2017 First official language - French 39 36
2014 First official language - English 60 67
2014 First official language - French 56 39

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 73
2017 First official language - French 31 35
2014 First official language - English 16 64
2014 First official language - French 12 39

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 35
2014 First official language - French 0 39

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 73
2014 First official language - English 10 64

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 73
2014 First official language - English 13 64

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 73
2014 First official language - English 10 64

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 73
2017 First official language - French 14 35
2014 First official language - English 16 64

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 73
2017 First official language - French 22 35
2014 First official language - English 30 64
2014 First official language - French 32 39

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 73
2017 First official language - French 14 35
2014 First official language - English 12 64
2014 First official language - French 15 39

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 40 73
2017 First official language - French 40 35
2014 First official language - English 43 64
2014 First official language - French 49 39

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 67 73
2017 First official language - French 63 35
2014 First official language - English 81 64
2014 First official language - French 74 39

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 73

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 73
2014 First official language - English 8 64
2014 First official language - French 12 39

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 83 17 76
2017 First official language - French 86 14 36

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 11 17 3 3 41 9 55 10 928
2017 First official language - French 16 18 16 2 2 36 9 63 7 575
2014 First official language - English 16 11 15 3 2 45 8 57 11 828
2014 First official language - French 16 14 18 3 2 37 10 56 9 585

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 27 14 4 2 14 2 76 7 926
2017 First official language - French 30 36 15 2 2 14 1 77 5 573
2014 First official language - English 33 29 15 3 2 17 2 76 6 828
2014 First official language - French 28 28 18 2 2 20 3 71 5 585
2011 First official language - English 36 29 15 4 1 13 1 76 6 993
2011 First official language - French 34 35 15 2 2 12 1 79 4 721
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 26 21 12 14 0 1 52 27 924
2017 First official language - French 19 23 24 14 18 1 3 43 32 574

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 29 29 16 13 0 0 41 30 927
2017 First official language - French 13 27 28 21 11 0 1 40 32 571

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 30 28 14 11 0 1 46 26 925
2017 First official language - French 12 31 26 19 12 0 1 43 31 572

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 27 21 20 15 0 1 43 36 926
2017 First official language - French 13 23 25 21 15 0 2 38 37 572

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 31 16 10 7 0 5 65 18 923
2017 First official language - French 32 26 17 11 6 1 8 63 18 570

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 29 23 14 10 0 0 53 23 923
2017 First official language - French 28 29 22 11 8 0 0 58 20 571

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 33 23 11 6 0 1 60 17 921
2017 First official language - French 28 33 21 10 7 1 1 61 17 572

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 31 22 18 9 0 0 50 27 920
2017 First official language - French 21 27 26 16 9 0 0 48 26 571

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 30 20 14 11 0 1 55 25 920
2017 First official language - French 25 29 24 13 8 0 1 54 22 573

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 32 19 11 5 0 1 64 16 920
2017 First official language - French 32 30 22 10 5 0 1 63 15 569

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 23 12 7 5 0 1 76 12 923
2017 First official language - French 56 21 14 4 3 0 3 78 7 571

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 77 10 5 4 2 0 2 89 6 928
2017 First official language - French 73 11 5 5 3 0 4 87 8 574

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 63 25 6 3 2 0 1 89 4 924
2017 First official language - French 59 24 7 4 3 0 3 86 7 572

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 21 10 6 4 0 1 80 10 923
2017 First official language - French 60 18 8 5 6 0 3 80 12 569

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 11 5 2 1 0 25 90 4 919
2017 First official language - French 59 12 5 3 1 0 21 89 5 571

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 18 6 1 1 0 6 92 2 920
2017 First official language - French 71 15 7 1 1 0 6 91 2 569

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 72 12 5 3 3 0 4 88 7 924
2017 First official language - French 71 13 6 3 3 0 5 88 5 572

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 27 11 4 3 0 2 82 7 920
2017 First official language - French 53 24 14 5 1 0 3 80 6 571

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 30 39 16 6 0 0 39 22 926
2017 First official language - French 10 28 39 16 7 0 0 38 23 576

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 22 39 21 7 0 0 28 33 922
2017 First official language - French 8 18 45 17 12 0 0 29 26 573

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 45 11 7 4 2 0 79 10 927
2017 First official language - French 28 42 15 6 4 5 1 74 10 576

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 39 15 15 7 2 0 62 23 925
2017 First official language - French 23 38 17 14 6 1 0 62 20 573
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 14 86 927
2017 First official language - French 14 86 575
2014 First official language - English 13 87 829
2014 First official language - French 14 86 586

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 78 22 128
2017 First official language - French 73 27 81
2014 First official language - English 79 21 111
2014 First official language - French 80 20 81

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 25 9 8 2 0 3 80 10 100
2017 First official language - French 53 34 5 5 3 0 0 87 8 59
2014 First official language - English 57 28 4 6 4 0 0 85 10 88
2014 First official language - French 50 33 8 5 3 0 2 84 8 65
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 24 22 12 9 4 1 29 71 928
2017 First official language - French 27 22 25 12 11 2 1 28 72 576

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 25 617
2017 First official language - French 23 405

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 40 617
2017 First official language - French 37 405

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 617
2017 First official language - French 17 405

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 617
2017 First official language - French 47 405

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 617
2017 First official language - French 8 405

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 617
2017 First official language - French 43 405

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 3 49 19 11 4 13 605
2017 First official language - French 6 45 21 11 5 12 392

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 27 15 17 16 3 7 47 37 617
2017 First official language - French 13 30 15 13 18 2 9 48 35 407

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 2 10 8 18 50 4 7 13 77 619
2017 First official language - French 2 8 12 18 50 2 7 12 75 407
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