2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	46	3	10	4	83	14	615
2017	3 to 10 years in current department or agency	34	44	6	12	4	77	16	672
2017	11 to 20 years in current department or agency	34	40	7	16	3	74	19	164
2017	More than 20 years in current department or agency	40	29	5	10	14	70	25	20
2014	Less than 3 years in current department or agency	34	47	4	12	4	81	15	412
2014	3 to 10 years in current department or agency	35	45	6	11	3	80	14	846
2014	11 to 20 years in current department or agency	35	48	7	8	3	82	11	118
2014	More than 20 years in current department or agency	39	61	0	0	0	100	0	28

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	22	3	2	1	1	1	94	3	615
2017	3 to 10 years in current department or agency	71	20	4	3	2	1	0	92	5	670
2017	11 to 20 years in current department or agency	70	21	3	5	1	1	1	92	6	163
2017	More than 20 years in current department or agency	79	16	0	5	0	0	0	95	5	20
2014	Less than 3 years in current department or agency	74	18	4	2	1	0	0	93	3	411
2014	3 to 10 years in current department or agency	70	21	5	4	1	0	0	91	4	846
2014	11 to 20 years in current department or agency	71	21	3	1	1	2	1	95	2	118
2014	More than 20 years in current department or agency	72	28	0	0	0	0	0	100	0	28

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	17	6	8	2	84	10	612
2017	3 to 10 years in current department or agency	61	20	6	8	5	82	13	671
2017	11 to 20 years in current department or agency	60	21	7	10	3	80	13	164
2017	More than 20 years in current department or agency	69	25	0	0	5	95	5	20
2014	Less than 3 years in current department or agency	63	20	7	7	2	84	10	412
2014	3 to 10 years in current department or agency	60	22	6	7	4	83	11	845
2014	11 to 20 years in current department or agency	55	33	7	3	2	88	5	118
2014	More than 20 years in current department or agency	64	28	0	7	0	93	7	28

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	33	6	11	5	78	16	614
2017	3 to 10 years in current department or agency	44	32	7	11	7	75	18	669
2017	11 to 20 years in current department or agency	43	29	7	13	8	72	21	164
2017	More than 20 years in current department or agency	34	46	0	5	14	81	19	20
2014	Less than 3 years in current department or agency	47	32	7	10	4	79	14	412
2014	3 to 10 years in current department or agency	41	37	7	11	4	78	15	844
2014	11 to 20 years in current department or agency	38	41	8	8	5	79	13	118
2014	More than 20 years in current department or agency	54	33	4	7	3	87	10	28

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	42	12	13	5	1	0	70	18	615
2017	3 to 10 years in current department or agency	30	37	14	13	5	0	1	67	19	671
2017	11 to 20 years in current department or agency	28	43	10	12	5	0	2	72	17	163
2017	More than 20 years in current department or agency	26	49	0	20	0	0	5	79	21	20
2014	Less than 3 years in current department or agency	36	35	10	11	5	0	2	73	17	409
2014	3 to 10 years in current department or agency	31	36	14	14	5	0	0	67	19	845
2014	11 to 20 years in current department or agency	29	42	16	8	2	0	3	72	11	118
2014	More than 20 years in current department or agency	61	25	0	4	7	0	4	89	11	28

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	39	10	8	3	79	11	615
2017	3 to 10 years in current department or agency	41	41	9	6	3	82	9	669
2017	11 to 20 years in current department or agency	48	28	14	5	5	76	10	163
2017	More than 20 years in current department or agency	41	54	0	5	0	95	5	19
2014	Less than 3 years in current department or agency	44	41	6	6	4	85	9	412
2014	3 to 10 years in current department or agency	41	38	10	7	4	79	11	846
2014	11 to 20 years in current department or agency	41	41	11	5	2	82	7	118
2014	More than 20 years in current department or agency	50	25	17	7	0	76	7	28

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	40	7	6	2	86	7	613
2017	3 to 10 years in current department or agency	50	37	6	4	2	88	6	669
2017	11 to 20 years in current department or agency	56	26	9	5	4	82	9	163
2017	More than 20 years in current department or agency	46	43	0	11	0	89	11	19
2014	Less than 3 years in current department or agency	51	35	6	5	3	86	8	412
2014	3 to 10 years in current department or agency	49	36	7	5	3	85	8	845
2014	11 to 20 years in current department or agency	44	44	6	5	1	88	6	118
2014	More than 20 years in current department or agency	58	28	11	3	0	86	3	28

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	32	7	4	1	0	0	88	5	614
2017	3 to 10 years in current department or agency	51	33	8	5	2	0	0	85	7	668
2017	11 to 20 years in current department or agency	50	34	8	5	2	0	1	85	7	163
2017	More than 20 years in current department or agency	28	61	11	0	0	0	0	89	0	19
2014	Less than 3 years in current department or agency	50	34	8	6	2	0	0	84	8	412
2014	3 to 10 years in current department or agency	48	36	8	5	2	0	0	85	7	846
2014	11 to 20 years in current department or agency	37	44	7	6	5	1	0	82	11	118
2014	More than 20 years in current department or agency	61	22	14	4	0	0	0	83	4	28

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	28	10	6	4	1	0	80	10	614
2017	3 to 10 years in current department or agency	44	33	8	10	6	0	0	76	16	669
2017	11 to 20 years in current department or agency	51	29	5	9	4	1	1	81	14	163
2017	More than 20 years in current department or agency	36	38	10	15	0	0	0	75	15	19
2014	Less than 3 years in current department or agency	47	29	10	9	4	0	1	76	14	412
2014	3 to 10 years in current department or agency	41	33	10	11	4	0	0	75	15	844
2014	11 to 20 years in current department or agency	34	40	10	10	3	1	2	76	13	117
2014	More than 20 years in current department or agency	44	39	7	4	4	0	4	86	7	28

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	20	13	12	9	4	17	57	27	615
2017	3 to 10 years in current department or agency	24	21	11	14	14	2	15	53	33	668
2017	11 to 20 years in current department or agency	33	19	12	8	12	2	15	62	24	163
2017	More than 20 years in current department or agency	22	21	20	22	5	0	10	48	30	19
2014	Less than 3 years in current department or agency	26	17	13	11	11	5	16	55	28	411
2014	3 to 10 years in current department or agency	24	19	12	14	16	2	13	51	35	844
2014	11 to 20 years in current department or agency	28	22	9	10	7	2	23	66	22	118
2014	More than 20 years in current department or agency	49	12	7	10	7	0	15	71	21	28

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	47	9	5	4	82	9	612
2017	3 to 10 years in current department or agency	33	45	10	8	4	78	12	670
2017	11 to 20 years in current department or agency	41	37	9	8	5	78	13	163
2017	More than 20 years in current department or agency	24	61	0	10	5	85	15	20
2014	Less than 3 years in current department or agency	37	44	8	6	5	81	11	412
2014	3 to 10 years in current department or agency	29	47	11	8	4	76	13	845
2014	11 to 20 years in current department or agency	29	54	9	3	4	83	8	118
2014	More than 20 years in current department or agency	54	39	6	0	0	94	0	28

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	37	11	8	3	78	11	613
2017	3 to 10 years in current department or agency	27	38	12	14	10	65	23	671
2017	11 to 20 years in current department or agency	30	38	11	11	10	68	21	163
2017	More than 20 years in current department or agency	29	25	16	25	4	54	30	20
2014	Less than 3 years in current department or agency	40	35	12	8	5	75	13	411
2014	3 to 10 years in current department or agency	28	33	16	14	9	61	23	845
2014	11 to 20 years in current department or agency	30	35	12	17	6	65	23	118
2014	More than 20 years in current department or agency	36	43	6	14	0	79	14	28

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	40	14	12	4	70	16	610
2017	3 to 10 years in current department or agency	29	37	14	13	7	66	20	670
2017	11 to 20 years in current department or agency	30	41	10	12	7	71	19	163
2017	More than 20 years in current department or agency	30	35	15	0	20	65	20	20

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	39	7	5	2	0	86	7	613
2017	3 to 10 years in current department or agency	43	38	9	6	4	0	82	9	669
2017	11 to 20 years in current department or agency	43	36	13	4	4	0	79	8	162
2017	More than 20 years in current department or agency	49	36	0	15	0	0	85	15	20
2014	Less than 3 years in current department or agency	48	39	8	3	2	0	87	5	412
2014	3 to 10 years in current department or agency	45	39	9	5	2	0	84	7	845
2014	11 to 20 years in current department or agency	48	37	8	4	3	1	85	7	118
2014	More than 20 years in current department or agency	65	28	7	0	0	0	93	0	28

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	39	10	6	4	80	10	613
2017	3 to 10 years in current department or agency	31	36	12	12	9	67	21	671
2017	11 to 20 years in current department or agency	31	39	9	11	11	69	22	163
2017	More than 20 years in current department or agency	19	41	15	10	15	60	25	20

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	38	8	4	1	87	5	613
2017	3 to 10 years in current department or agency	52	35	9	3	1	87	4	672
2017	11 to 20 years in current department or agency	56	32	4	4	3	88	8	162
2017	More than 20 years in current department or agency	33	56	0	10	0	90	10	20
2014	Less than 3 years in current department or agency	63	26	6	3	1	89	4	412
2014	3 to 10 years in current department or agency	60	28	8	3	2	88	4	844
2014	11 to 20 years in current department or agency	59	33	6	1	2	92	2	118
2014	More than 20 years in current department or agency	75	22	3	0	0	97	0	28

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	41	10	8	3	79	11	614
2017	3 to 10 years in current department or agency	35	36	10	13	6	71	19	672
2017	11 to 20 years in current department or agency	33	32	13	13	8	66	21	161
2017	More than 20 years in current department or agency	14	55	5	10	15	70	25	20
2014	Less than 3 years in current department or agency	38	40	9	9	3	78	12	412
2014	3 to 10 years in current department or agency	28	42	11	12	7	70	19	846
2014	11 to 20 years in current department or agency	25	44	10	17	4	69	21	117
2014	More than 20 years in current department or agency	41	37	14	4	4	78	8	27

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	37	10	7	4	79	10	611
2017	3 to 10 years in current department or agency	36	35	12	10	7	71	17	672
2017	11 to 20 years in current department or agency	40	31	8	12	9	71	21	162
2017	More than 20 years in current department or agency	20	56	5	10	10	75	20	20
2014	Less than 3 years in current department or agency	47	30	10	9	4	77	13	411
2014	3 to 10 years in current department or agency	32	36	14	10	7	68	17	846
2014	11 to 20 years in current department or agency	26	49	15	7	3	75	10	117
2014	More than 20 years in current department or agency	43	39	18	0	0	82	0	28

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	39	11	8	3	1	78	11	614
2017	3 to 10 years in current department or agency	34	37	13	10	5	0	72	15	671
2017	11 to 20 years in current department or agency	37	36	12	8	6	1	74	14	162
2017	More than 20 years in current department or agency	20	38	16	21	5	0	58	26	19
2014	Less than 3 years in current department or agency	44	34	11	6	4	2	80	9	412
2014	3 to 10 years in current department or agency	33	36	15	10	5	0	70	15	845
2014	11 to 20 years in current department or agency	29	48	7	10	4	1	78	15	116
2014	More than 20 years in current department or agency	43	35	11	11	0	0	78	11	28

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	40	8	6	2	83	9	613
2017	3 to 10 years in current department or agency	39	40	11	7	3	79	10	666
2017	11 to 20 years in current department or agency	45	37	8	6	4	82	10	161
2017	More than 20 years in current department or agency	24	61	5	10	0	85	10	20
2014	Less than 3 years in current department or agency	45	37	8	6	3	82	9	412
2014	3 to 10 years in current department or agency	38	40	11	6	4	79	10	844
2014	11 to 20 years in current department or agency	37	47	9	5	2	84	7	117
2014	More than 20 years in current department or agency	65	16	14	4	0	81	4	28

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	36	17	10	5	0	67	15	615
2017	3 to 10 years in current department or agency	24	37	21	11	5	0	62	17	672
2017	11 to 20 years in current department or agency	22	43	18	9	7	1	66	16	164
2017	More than 20 years in current department or agency	36	19	25	4	9	5	59	15	20
2014	Less than 3 years in current department or agency	34	35	17	10	3	0	69	14	412
2014	3 to 10 years in current department or agency	26	41	19	8	5	0	68	13	846
2014	11 to 20 years in current department or agency	29	36	20	9	6	0	65	15	118
2014	More than 20 years in current department or agency	49	25	14	7	0	4	77	8	28

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	11	26	32	20	9	1	2	29	38	614
2017	3 to 10 years in current department or agency	15	26	39	12	6	0	2	18	42	668
2017	11 to 20 years in current department or agency	13	32	35	17	2	0	1	19	46	162
2017	More than 20 years in current department or agency	20	20	34	21	5	0	0	26	40	20
2014	Less than 3 years in current department or agency	10	20	38	19	8	1	4	29	32	411
2014	3 to 10 years in current department or agency	10	26	41	15	6	0	1	21	37	844
2014	11 to 20 years in current department or agency	8	31	45	11	3	0	1	14	40	118
2014	More than 20 years in current department or agency	7	18	53	12	6	0	4	18	26	28

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	16	22	29	20	3	4	53	24	610
2017	3 to 10 years in current department or agency	8	17	30	27	12	2	4	41	27	667
2017	11 to 20 years in current department or agency	10	14	29	26	15	3	4	44	25	161
2017	More than 20 years in current department or agency	10	11	36	16	27	0	0	43	21	19
2014	Less than 3 years in current department or agency	5	13	21	29	22	5	5	57	20	412
2014	3 to 10 years in current department or agency	7	16	28	32	12	2	3	47	24	844
2014	11 to 20 years in current department or agency	5	20	33	28	9	2	4	39	26	117
2014	More than 20 years in current department or agency	11	18	32	26	7	4	4	35	31	28

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	19	30	22	10	2	3	33	35	609
2017	3 to 10 years in current department or agency	18	26	30	17	7	1	2	25	45	668
2017	11 to 20 years in current department or agency	18	35	25	15	5	1	1	20	54	162
2017	More than 20 years in current department or agency	25	26	24	9	10	5	0	20	54	20
2014	Less than 3 years in current department or agency	19	18	30	18	10	2	2	29	39	412
2014	3 to 10 years in current department or agency	20	27	29	15	7	0	2	23	48	845
2014	11 to 20 years in current department or agency	19	25	34	16	3	2	3	19	46	116
2014	More than 20 years in current department or agency	15	24	32	23	7	0	0	30	38	28

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	10	17	33	24	13	1	2	38	28	613
2017	3 to 10 years in current department or agency	14	26	40	14	5	0	1	20	40	665
2017	11 to 20 years in current department or agency	16	30	32	16	4	1	1	20	48	160
2017	More than 20 years in current department or agency	14	15	29	26	10	5	0	38	31	20
2014	Less than 3 years in current department or agency	7	17	37	25	11	1	3	37	24	410
2014	3 to 10 years in current department or agency	12	23	40	19	6	0	1	25	35	843
2014	11 to 20 years in current department or agency	10	29	45	11	2	1	2	13	40	115
2014	More than 20 years in current department or agency	11	28	18	36	7	0	0	43	39	28

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	15	24	24	20	11	2	5	33	41	611
2017	3 to 10 years in current department or agency	23	30	27	11	7	0	2	18	54	670
2017	11 to 20 years in current department or agency	22	31	28	12	4	1	2	16	54	161
2017	More than 20 years in current department or agency	24	31	15	10	21	0	0	31	54	20
2014	Less than 3 years in current department or agency	11	20	26	24	10	3	6	37	34	412
2014	3 to 10 years in current department or agency	16	29	29	15	8	1	2	24	47	843
2014	11 to 20 years in current department or agency	18	31	29	13	6	0	4	19	50	118
2014	More than 20 years in current department or agency	11	28	33	18	10	0	0	28	39	28

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	18	31	20	14	4	4	37	29	612
2017	3 to 10 years in current department or agency	14	21	32	20	9	1	3	30	37	666
2017	11 to 20 years in current department or agency	11	24	30	17	11	4	2	29	38	161
2017	More than 20 years in current department or agency	14	5	39	21	20	0	0	41	20	20
2014	Less than 3 years in current department or agency	9	11	29	25	15	5	6	45	22	410
2014	3 to 10 years in current department or agency	9	17	31	27	12	1	4	41	27	845
2014	11 to 20 years in current department or agency	5	21	36	24	8	2	3	35	27	117
2014	More than 20 years in current department or agency	14	22	29	19	6	3	7	28	40	28

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	13	17	36	19	9	3	3	31	31	610
2017	3 to 10 years in current department or agency	16	24	31	17	7	2	2	26	42	669
2017	11 to 20 years in current department or agency	17	27	39	9	6	1	1	16	44	162
2017	More than 20 years in current department or agency	16	19	39	7	20	0	0	26	35	20
2014	Less than 3 years in current department or agency	11	20	36	17	11	2	3	29	33	412
2014	3 to 10 years in current department or agency	16	22	35	17	6	1	2	24	39	845
2014	11 to 20 years in current department or agency	12	26	37	18	2	2	4	21	41	118
2014	More than 20 years in current department or agency	15	24	42	12	0	4	4	13	42	28

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	17	5	5	1	0	89	6	613
2017	3 to 10 years in current department or agency	70	20	4	4	2	0	90	6	671
2017	11 to 20 years in current department or agency	70	19	6	5	1	0	89	5	164
2017	More than 20 years in current department or agency	69	26	5	0	0	0	95	0	20
2014	Less than 3 years in current department or agency	76	15	2	3	2	0	92	6	412
2014	3 to 10 years in current department or agency	73	17	4	4	1	0	90	6	845
2014	11 to 20 years in current department or agency	69	24	3	3	0	1	93	3	118
2014	More than 20 years in current department or agency	75	15	7	4	0	0	90	4	28

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	27	12	8	4	8	7	72	14	614
2017	3 to 10 years in current department or agency	29	30	15	10	9	3	4	64	21	670
2017	11 to 20 years in current department or agency	31	26	19	10	10	2	2	60	21	164
2017	More than 20 years in current department or agency	30	26	19	5	10	5	5	61	17	20
2014	Less than 3 years in current department or agency	39	26	11	6	4	6	8	75	12	412
2014	3 to 10 years in current department or agency	31	31	14	9	10	3	2	65	20	846
2014	11 to 20 years in current department or agency	33	33	14	12	7	2	1	67	19	117
2014	More than 20 years in current department or agency	43	21	21	4	7	3	0	66	12	28

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	28	8	9	4	0	0	80	13	613
2017	3 to 10 years in current department or agency	44	28	9	10	8	0	0	73	18	671
2017	11 to 20 years in current department or agency	50	27	6	8	9	1	0	77	17	164
2017	More than 20 years in current department or agency	39	30	15	10	5	0	0	70	15	20
2014	Less than 3 years in current department or agency	56	26	7	7	3	1	0	83	10	412
2014	3 to 10 years in current department or agency	44	27	10	9	9	1	0	71	18	846
2014	11 to 20 years in current department or agency	47	30	8	7	6	1	1	79	13	118
2014	More than 20 years in current department or agency	54	23	13	3	7	0	0	77	10	28

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	29	9	8	2	2	0	80	11	613
2017	3 to 10 years in current department or agency	35	35	12	11	6	1	0	71	17	669
2017	11 to 20 years in current department or agency	41	33	9	9	8	1	0	75	16	162
2017	More than 20 years in current department or agency	51	20	10	5	10	5	0	74	16	20
2014	Less than 3 years in current department or agency	47	34	6	7	3	2	1	84	10	412
2014	3 to 10 years in current department or agency	34	37	12	11	5	1	0	72	16	845
2014	11 to 20 years in current department or agency	31	51	5	8	3	1	2	84	11	118
2014	More than 20 years in current department or agency	50	25	7	12	7	0	0	75	18	28

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	27	10	7	3	16	2	76	12	613
2017	3 to 10 years in current department or agency	30	30	13	9	10	6	1	65	21	671
2017	11 to 20 years in current department or agency	38	23	13	7	9	9	0	67	18	164
2017	More than 20 years in current department or agency	34	21	9	5	10	10	10	69	19	20
2014	Less than 3 years in current department or agency	42	24	11	6	3	13	2	78	10	412
2014	3 to 10 years in current department or agency	32	27	13	11	9	7	1	64	22	846
2014	11 to 20 years in current department or agency	34	34	10	8	4	8	2	76	13	118
2014	More than 20 years in current department or agency	50	15	14	7	7	3	4	70	15	28

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	15	20	15	12	6	28	4	52	26	613
2017	3 to 10 years in current department or agency	13	22	17	16	12	16	4	44	35	672
2017	11 to 20 years in current department or agency	17	27	15	15	11	13	3	53	30	164
2017	More than 20 years in current department or agency	29	16	14	20	10	0	10	51	33	20
2014	Less than 3 years in current department or agency	18	20	10	12	8	28	4	56	30	412
2014	3 to 10 years in current department or agency	13	26	18	15	13	12	2	45	34	845
2014	11 to 20 years in current department or agency	16	32	20	10	7	13	2	57	20	118
2014	More than 20 years in current department or agency	39	14	18	12	10	3	4	57	24	28

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	33	4	5	1	89	6	611
2017	3 to 10 years in current department or agency	48	36	7	7	3	84	10	672
2017	11 to 20 years in current department or agency	50	33	9	6	3	83	9	164
2017	More than 20 years in current department or agency	46	29	14	5	5	75	10	20
2014	Less than 3 years in current department or agency	55	32	6	4	2	88	7	411
2014	3 to 10 years in current department or agency	48	37	5	7	2	85	9	846
2014	11 to 20 years in current department or agency	47	35	9	5	3	82	8	118
2014	More than 20 years in current department or agency	50	22	25	0	4	72	4	28

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	31	11	6	4	1	0	79	10	613
2017	3 to 10 years in current department or agency	39	34	10	10	7	0	0	73	16	672
2017	11 to 20 years in current department or agency	42	37	11	6	4	0	0	79	10	164
2017	More than 20 years in current department or agency	39	27	9	25	0	0	0	65	25	20
2014	Less than 3 years in current department or agency	46	32	8	7	4	1	1	80	12	411
2014	3 to 10 years in current department or agency	38	34	11	10	6	0	0	73	16	846
2014	11 to 20 years in current department or agency	40	32	13	10	4	0	0	72	15	118
2014	More than 20 years in current department or agency	58	28	11	4	0	0	0	86	4	28

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	28	8	5	3	2	1	84	8	614
2017	3 to 10 years in current department or agency	45	27	11	7	7	2	1	74	15	672
2017	11 to 20 years in current department or agency	50	30	12	4	4	1	0	81	7	164
2017	More than 20 years in current department or agency	43	16	25	15	0	0	0	60	15	20
2014	Less than 3 years in current department or agency	57	25	7	5	4	3	0	84	8	412
2014	3 to 10 years in current department or agency	46	26	13	7	5	2	1	75	12	846
2014	11 to 20 years in current department or agency	41	31	16	7	3	2	0	74	10	117
2014	More than 20 years in current department or agency	65	21	14	0	0	0	0	86	0	28

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	30	9	7	3	1	0	81	10	612
2017	3 to 10 years in current department or agency	44	32	8	10	5	0	0	77	15	671
2017	11 to 20 years in current department or agency	48	34	10	6	3	0	0	81	9	164
2017	More than 20 years in current department or agency	34	30	15	20	0	0	0	65	20	20
2014	Less than 3 years in current department or agency	54	28	8	6	3	0	0	83	9	412
2014	3 to 10 years in current department or agency	42	31	11	11	5	0	1	73	16	846
2014	11 to 20 years in current department or agency	38	36	8	14	4	0	0	74	18	118
2014	More than 20 years in current department or agency	57	25	11	0	4	4	0	85	4	28

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	83	10	3	2	1	1	94	3	613
2017	3 to 10 years in current department or agency	80	13	3	2	1	0	93	4	668
2017	11 to 20 years in current department or agency	80	12	5	1	2	0	93	2	164
2017	More than 20 years in current department or agency	85	15	0	0	0	0	100	0	20
2014	Less than 3 years in current department or agency	86	9	2	2	0	0	95	3	412
2014	3 to 10 years in current department or agency	81	13	3	2	1	0	94	3	846
2014	11 to 20 years in current department or agency	78	15	2	2	3	0	93	5	118
2014	More than 20 years in current department or agency	85	8	3	4	0	0	93	4	28

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	22	7	5	3	4	4	84	9	611
2017	3 to 10 years in current department or agency	54	23	6	7	6	2	3	80	13	671
2017	11 to 20 years in current department or agency	53	29	7	4	3	0	4	85	8	163
2017	More than 20 years in current department or agency	39	24	5	22	5	0	4	66	28	20
2014	Less than 3 years in current department or agency	50	19	6	6	3	6	10	82	11	411
2014	3 to 10 years in current department or agency	51	25	7	6	5	2	4	81	12	844
2014	11 to 20 years in current department or agency	47	30	10	5	2	1	5	82	7	118
2014	More than 20 years in current department or agency	54	32	4	0	4	7	0	92	4	28

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	22	6	6	2	1	0	86	8	613
2017	3 to 10 years in current department or agency	53	25	9	6	6	0	0	78	12	671
2017	11 to 20 years in current department or agency	60	23	11	2	4	1	1	83	6	164
2017	More than 20 years in current department or agency	34	51	0	5	4	0	5	90	10	20

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	21	8	4	1	1	86	6	612
2017	3 to 10 years in current department or agency	56	21	11	6	5	2	78	11	671
2017	11 to 20 years in current department or agency	60	21	13	1	5	1	81	6	164
2017	More than 20 years in current department or agency	39	36	10	10	4	0	75	15	20

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	27	7	7	3	0	0	83	10	612
2017	3 to 10 years in current department or agency	48	27	10	9	6	0	0	75	15	672
2017	11 to 20 years in current department or agency	52	26	13	3	5	1	0	79	8	163
2017	More than 20 years in current department or agency	34	36	10	10	5	0	5	74	16	20
2014	Less than 3 years in current department or agency	58	25	6	6	4	0	0	83	11	411
2014	3 to 10 years in current department or agency	47	28	11	8	6	0	0	76	14	845
2014	11 to 20 years in current department or agency	47	29	11	8	5	0	0	76	13	118
2014	More than 20 years in current department or agency	72	18	10	0	0	0	0	90	0	28

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	34	10	6	5	6	4	76	12	139
2017	3 to 10 years in current department or agency	27	32	13	7	6	4	11	69	15	217
2017	11 to 20 years in current department or agency	27	35	14	5	5	2	12	72	12	58
2014	Less than 3 years in current department or agency	51	23	8	7	3	4	5	81	10	101
2014	3 to 10 years in current department or agency	41	28	9	5	2	4	11	81	8	211
2014	11 to 20 years in current department or agency	40	29	13	12	0	2	4	73	12	52

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	31	10	7	3	6	79	10	614
2017	3 to 10 years in current department or agency	27	35	14	12	9	4	64	21	672
2017	11 to 20 years in current department or agency	26	36	17	10	6	5	65	17	164
2017	More than 20 years in current department or agency	20	40	10	10	0	19	74	13	20
2014	Less than 3 years in current department or agency	43	32	9	5	3	8	82	8	412
2014	3 to 10 years in current department or agency	27	38	15	9	6	5	69	16	845
2014	11 to 20 years in current department or agency	26	42	11	10	4	7	73	15	118
2014	More than 20 years in current department or agency	36	47	7	4	0	7	89	4	28

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	33	13	7	4	2	75	11	612
2017	3 to 10 years in current department or agency	27	32	16	15	9	1	60	24	672
2017	11 to 20 years in current department or agency	24	37	17	11	9	1	62	21	164
2017	More than 20 years in current department or agency	15	40	25	16	4	0	55	20	20
2014	Less than 3 years in current department or agency	41	35	10	7	4	3	78	11	412
2014	3 to 10 years in current department or agency	25	39	17	11	7	1	65	18	845
2014	11 to 20 years in current department or agency	19	44	23	7	7	1	63	14	118
2014	More than 20 years in current department or agency	29	43	25	4	0	0	72	4	28

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	33	16	11	6	6	0	65	18	615
2017	3 to 10 years in current department or agency	18	32	20	17	10	3	0	51	29	672
2017	11 to 20 years in current department or agency	15	36	22	13	9	5	0	53	24	164
2017	More than 20 years in current department or agency	10	40	30	11	4	5	0	53	16	20
2014	Less than 3 years in current department or agency	30	34	14	11	5	5	1	68	17	412
2014	3 to 10 years in current department or agency	16	37	20	16	7	4	0	55	24	845
2014	11 to 20 years in current department or agency	12	36	25	13	8	7	0	51	22	118
2014	More than 20 years in current department or agency	18	60	18	4	0	0	0	78	4	28

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	30	14	11	7	5	67	19	615
2017	3 to 10 years in current department or agency	23	30	15	14	14	4	55	29	670
2017	11 to 20 years in current department or agency	25	29	21	12	8	5	57	21	164
2017	More than 20 years in current department or agency	31	24	20	11	4	10	61	17	20
2014	Less than 3 years in current department or agency	33	29	12	9	7	10	69	18	411
2014	3 to 10 years in current department or agency	20	30	18	16	10	5	53	28	846
2014	11 to 20 years in current department or agency	20	31	24	12	11	3	52	23	118
2014	More than 20 years in current department or agency	25	40	14	7	7	7	69	16	28

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	38	15	12	7	3	0	65	20	614
2017	3 to 10 years in current department or agency	18	37	15	17	11	1	0	56	28	672
2017	11 to 20 years in current department or agency	18	33	21	16	9	2	0	52	26	163
2017	More than 20 years in current department or agency	16	44	25	10	4	0	0	60	15	20
2014	Less than 3 years in current department or agency	29	34	14	12	6	4	0	66	19	411
2014	3 to 10 years in current department or agency	14	38	15	19	11	2	0	53	31	846
2014	11 to 20 years in current department or agency	13	38	15	25	9	1	0	51	34	118
2014	More than 20 years in current department or agency	15	57	14	3	7	0	4	75	11	28

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	45	10	5	3	2	0	81	9	615
2017	3 to 10 years in current department or agency	26	45	15	10	3	0	0	72	13	670
2017	11 to 20 years in current department or agency	26	49	17	5	3	0	0	75	8	163
2017	More than 20 years in current department or agency	35	34	15	10	0	5	0	74	10	20
2014	Less than 3 years in current department or agency	34	42	12	6	3	3	1	78	9	412
2014	3 to 10 years in current department or agency	24	44	18	10	2	1	0	69	13	845
2014	11 to 20 years in current department or agency	21	46	20	10	3	1	0	67	12	118
2014	More than 20 years in current department or agency	43	43	4	3	4	4	0	89	7	28

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	35	7	2	1	5	0	89	4	614
2017	3 to 10 years in current department or agency	37	43	12	3	1	4	0	83	4	669
2017	11 to 20 years in current department or agency	37	42	15	1	1	3	1	83	2	162
2017	More than 20 years in current department or agency	36	34	14	5	0	10	0	78	6	20
2014	Less than 3 years in current department or agency	48	32	10	2	2	6	1	85	4	412
2014	3 to 10 years in current department or agency	40	38	12	3	1	4	1	83	4	845
2014	11 to 20 years in current department or agency	42	42	6	2	1	7	1	91	3	118
2014	More than 20 years in current department or agency	53	30	0	0	0	17	0	100	0	28

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	31	11	7	3	5	1	77	11	612
2017	3 to 10 years in current department or agency	45	33	10	7	3	1	2	80	10	670
2017	11 to 20 years in current department or agency	47	32	12	8	1	0	0	79	9	163
2017	More than 20 years in current department or agency	55	29	0	10	0	0	5	89	11	20
2014	Less than 3 years in current department or agency	42	31	11	6	4	3	3	78	11	412
2014	3 to 10 years in current department or agency	44	36	9	4	4	2	1	82	9	846
2014	11 to 20 years in current department or agency	50	35	7	2	2	3	1	88	4	118
2014	More than 20 years in current department or agency	57	36	0	4	0	4	0	96	4	28

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	31	17	10	4	8	1	65	16	614
2017	3 to 10 years in current department or agency	30	34	16	13	5	1	1	65	18	670
2017	11 to 20 years in current department or agency	30	35	19	8	6	1	1	67	14	163
2017	More than 20 years in current department or agency	19	33	22	11	10	5	0	55	22	20
2014	Less than 3 years in current department or agency	32	30	18	7	3	8	2	69	11	412
2014	3 to 10 years in current department or agency	33	32	17	11	4	3	1	67	15	845
2014	11 to 20 years in current department or agency	37	37	13	4	4	5	0	77	9	118
2014	More than 20 years in current department or agency	38	41	11	0	0	10	0	88	0	28

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	20	15	12	10	17	5	52	29	615
2017	3 to 10 years in current department or agency	15	21	16	16	17	11	3	42	39	670
2017	11 to 20 years in current department or agency	15	24	22	15	16	4	5	42	34	163
2017	More than 20 years in current department or agency	26	14	20	9	20	0	10	44	33	20
2014	Less than 3 years in current department or agency	18	16	16	11	10	19	10	49	29	411
2014	3 to 10 years in current department or agency	14	21	18	15	17	12	4	41	38	844
2014	11 to 20 years in current department or agency	15	20	20	14	16	10	4	42	35	118
2014	More than 20 years in current department or agency	15	24	21	19	7	11	4	45	30	28

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	22	7	4	1	2	3	87	5	614
2017	3 to 10 years in current department or agency	59	24	8	6	2	0	0	83	8	671
2017	11 to 20 years in current department or agency	57	23	10	7	2	1	0	81	9	164
2017	More than 20 years in current department or agency	65	30	0	5	0	0	0	95	5	20
2014	Less than 3 years in current department or agency	64	21	7	3	2	1	2	87	5	410
2014	3 to 10 years in current department or agency	58	26	8	4	2	0	1	85	6	846
2014	11 to 20 years in current department or agency	53	32	4	6	4	0	1	85	10	117
2014	More than 20 years in current department or agency	64	29	4	3	0	0	0	94	3	28

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	20	3	1	0	4	2	95	1	614
2017	3 to 10 years in current department or agency	70	20	4	2	1	2	1	93	3	672
2017	11 to 20 years in current department or agency	70	23	3	1	0	2	1	96	1	164
2017	More than 20 years in current department or agency	75	25	0	0	0	0	0	100	0	20
2014	Less than 3 years in current department or agency	72	13	3	3	0	5	3	93	3	412
2014	3 to 10 years in current department or agency	71	21	3	1	0	2	1	95	1	844
2014	11 to 20 years in current department or agency	68	22	3	3	0	2	2	94	3	118
2014	More than 20 years in current department or agency	81	15	0	0	0	0	4	100	0	28

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	33	11	9	3	6	0	74	13	613
2017	3 to 10 years in current department or agency	24	39	13	14	9	1	0	64	23	671
2017	11 to 20 years in current department or agency	26	36	12	16	7	3	1	64	23	162
2017	More than 20 years in current department or agency	31	39	15	4	5	5	0	74	10	20
2014	Less than 3 years in current department or agency	36	31	13	10	4	5	2	72	14	412
2014	3 to 10 years in current department or agency	24	35	16	16	8	2	0	59	24	845
2014	11 to 20 years in current department or agency	20	41	19	11	6	3	1	63	17	118
2014	More than 20 years in current department or agency	33	39	21	4	0	4	0	75	4	28

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	29	13	14	6	6	2	64	22	612
2017	3 to 10 years in current department or agency	22	26	15	16	19	1	1	49	36	670
2017	11 to 20 years in current department or agency	20	25	12	19	19	2	3	47	41	162
2017	More than 20 years in current department or agency	15	29	15	17	15	0	10	48	35	20
2014	Less than 3 years in current department or agency	28	25	12	13	10	5	6	61	25	412
2014	3 to 10 years in current department or agency	16	26	14	21	20	1	2	43	42	846
2014	11 to 20 years in current department or agency	16	25	15	18	21	2	4	43	41	118
2014	More than 20 years in current department or agency	14	22	25	21	7	0	10	41	31	28

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	38	15	7	2	4	75	10	611
2017	3 to 10 years in current department or agency	25	37	18	11	6	3	64	18	669
2017	11 to 20 years in current department or agency	23	38	18	10	9	3	63	19	164
2017	More than 20 years in current department or agency	25	35	20	5	10	5	63	15	20

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	31	9	3	1	7	0	86	4	613
2017	3 to 10 years in current department or agency	43	34	13	5	3	3	0	79	8	672
2017	11 to 20 years in current department or agency	40	34	18	4	2	2	0	76	6	164
2017	More than 20 years in current department or agency	44	46	5	5	0	0	0	90	5	20
2014	Less than 3 years in current department or agency	52	30	7	2	1	6	1	88	4	411
2014	3 to 10 years in current department or agency	46	34	12	2	2	3	0	83	4	845
2014	11 to 20 years in current department or agency	47	40	5	4	1	3	0	89	5	118
2014	More than 20 years in current department or agency	71	22	4	0	0	4	0	96	0	28

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	37	10	3	1	1	0	85	4	614
2017	3 to 10 years in current department or agency	39	40	10	6	4	2	0	80	9	672
2017	11 to 20 years in current department or agency	37	44	12	3	3	1	0	82	6	164
2017	More than 20 years in current department or agency	46	44	10	0	0	0	0	90	0	20
2014	Less than 3 years in current department or agency	52	31	6	4	2	4	1	87	7	412
2014	3 to 10 years in current department or agency	41	37	12	5	3	2	0	80	8	846
2014	11 to 20 years in current department or agency	43	39	8	5	2	3	0	84	7	118
2014	More than 20 years in current department or agency	57	29	11	0	0	3	0	89	0	28

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	31	5	2	1	0	0	91	3	612
2017	3 to 10 years in current department or agency	43	40	8	5	4	0	0	84	9	671
2017	11 to 20 years in current department or agency	41	38	10	8	3	0	0	79	10	164
2017	More than 20 years in current department or agency	45	30	21	0	4	0	0	75	4	20
2014	Less than 3 years in current department or agency	61	29	5	2	1	1	1	91	3	412
2014	3 to 10 years in current department or agency	48	36	9	4	2	0	0	84	6	844
2014	11 to 20 years in current department or agency	48	37	10	3	3	0	0	85	5	118
2014	More than 20 years in current department or agency	60	26	11	3	0	0	0	86	3	28

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	27	12	7	3	0	0	78	10	611
2017	3 to 10 years in current department or agency	34	34	16	9	6	1	0	69	16	672
2017	11 to 20 years in current department or agency	38	32	17	8	6	0	0	69	14	164
2017	More than 20 years in current department or agency	29	31	30	10	0	0	0	60	10	20
2014	Less than 3 years in current department or agency	42	33	13	6	4	1	1	76	11	412
2014	3 to 10 years in current department or agency	29	35	18	11	5	1	0	65	16	845
2014	11 to 20 years in current department or agency	24	45	18	6	6	0	2	70	12	118
2014	More than 20 years in current department or agency	42	30	16	8	4	0	0	73	12	26

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	31	9	6	2	0	0	82	9	614
2017	3 to 10 years in current department or agency	34	37	13	10	5	0	0	71	15	669
2017	11 to 20 years in current department or agency	37	33	14	8	6	1	0	71	15	164
2017	More than 20 years in current department or agency	38	26	15	15	0	0	5	68	16	20
2014	Less than 3 years in current department or agency	43	36	10	7	3	1	1	80	10	412
2014	3 to 10 years in current department or agency	30	39	17	10	4	0	0	69	14	845
2014	11 to 20 years in current department or agency	26	48	12	7	6	0	1	75	13	118
2014	More than 20 years in current department or agency	41	33	15	11	0	0	0	74	11	27

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	23	17	9	7	4	0	66	16	614
2017	3 to 10 years in current department or agency	30	26	17	11	10	4	1	60	22	669
2017	11 to 20 years in current department or agency	31	25	18	10	12	2	2	59	23	163
2017	More than 20 years in current department or agency	43	15	22	4	5	5	5	65	11	20
2014	Less than 3 years in current department or agency	34	24	17	11	8	4	2	62	20	411
2014	3 to 10 years in current department or agency	23	25	19	18	11	3	0	50	30	846
2014	11 to 20 years in current department or agency	31	29	18	7	9	5	0	64	18	118
2014	More than 20 years in current department or agency	43	21	21	7	7	0	0	64	14	28

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	46	22	32	615
2017	3 to 10 years in current department or agency	46	22	32	672
2017	11 to 20 years in current department or agency	36	35	29	163
2017	More than 20 years in current department or agency	56	30	15	20
2014	Less than 3 years in current department or agency	45	24	31	412
2014	3 to 10 years in current department or agency	48	19	33	846
2014	11 to 20 years in current department or agency	39	33	28	118
2014	More than 20 years in current department or agency	25	43	32	28

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	1	21	48	2	20	8	276
2017	3 to 10 years in current department or agency	10	29	52	5	1	4	310
2017	11 to 20 years in current department or agency	18	22	53	0	3	4	60
2017	More than 20 years in current department or agency	100	0	0	0	0	0	11
2014	Less than 3 years in current department or agency	7	13	52	11	9999	17	185
2014	3 to 10 years in current department or agency	6	22	61	5	9999	6	402
2014	11 to 20 years in current department or agency	31	20	36	5	9999	9	46

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	15	85	614
2017	3 to 10 years in current department or agency	17	83	672
2017	11 to 20 years in current department or agency	18	82	163
2014	Less than 3 years in current department or agency	16	84	412
2014	3 to 10 years in current department or agency	17	83	846
2014	11 to 20 years in current department or agency	16	84	118

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	51	92
2017	3 to 10 years in current department or agency	36	115
2017	11 to 20 years in current department or agency	44	28
2014	Less than 3 years in current department or agency	36	64
2014	3 to 10 years in current department or agency	35	144
2014	11 to 20 years in current department or agency	36	19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	61	92
2017	3 to 10 years in current department or agency	74	115
2017	11 to 20 years in current department or agency	75	28
2014	Less than 3 years in current department or agency	70	64
2014	3 to 10 years in current department or agency	77	144
2014	11 to 20 years in current department or agency	73	19

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	92
2017	3 to 10 years in current department or agency	7	115
2014	Less than 3 years in current department or agency	11	64

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	92
2017	3 to 10 years in current department or agency	115
2017	11 to 20 years in current department or agency	28
2014	Less than 3 years in current department or agency	64
2014	3 to 10 years in current department or agency	144
2014	11 to 20 years in current department or agency	19

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	92
2017	3 to 10 years in current department or agency	6	115
2014	Less than 3 years in current department or agency	10	64
2014	3 to 10 years in current department or agency	6	144
2014	11 to 20 years in current department or agency	0	19

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	28
2014	11 to 20 years in current department or agency	0	19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	11 to 20 years in current department or agency	28
2014	Less than 3 years in current department or agency	64
2014	11 to 20 years in current department or agency	19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	33	92
2017	3 to 10 years in current department or agency	33	115
2017	11 to 20 years in current department or agency	45	29
2014	Less than 3 years in current department or agency	42	64
2014	3 to 10 years in current department or agency	36	144
2014	11 to 20 years in current department or agency	46	19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	30	92
2017	3 to 10 years in current department or agency	51	115
2017	11 to 20 years in current department or agency	52	29
2014	Less than 3 years in current department or agency	41	64
2014	3 to 10 years in current department or agency	50	144
2014	11 to 20 years in current department or agency	52	19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	48	92
2017	3 to 10 years in current department or agency	42	115
2017	11 to 20 years in current department or agency	54	29
2014	Less than 3 years in current department or agency	40	64
2014	3 to 10 years in current department or agency	59	144
2014	11 to 20 years in current department or agency	52	19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	33	92
2017	3 to 10 years in current department or agency	34	115
2017	11 to 20 years in current department or agency	58	29
2014	Less than 3 years in current department or agency	34	64
2014	3 to 10 years in current department or agency	41	144
2014	11 to 20 years in current department or agency	68	19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	92
2017	3 to 10 years in current department or agency	31	115
2017	11 to 20 years in current department or agency	38	29
2014	Less than 3 years in current department or agency	25	64
2014	3 to 10 years in current department or agency	38	144
2014	11 to 20 years in current department or agency	42	19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	56	92
2017	3 to 10 years in current department or agency	58	115
2017	11 to 20 years in current department or agency	45	29
2014	Less than 3 years in current department or agency	68	64
2014	3 to 10 years in current department or agency	46	144
2014	11 to 20 years in current department or agency	68	19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	21	92
2017	3 to 10 years in current department or agency	29	115
2017	11 to 20 years in current department or agency	48	29
2014	Less than 3 years in current department or agency	26	64
2014	3 to 10 years in current department or agency	36	144
2014	11 to 20 years in current department or agency	47	19

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	92
2014	Less than 3 years in current department or agency	11	64
2014	11 to 20 years in current department or agency	0	19

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	92
2017	3 to 10 years in current department or agency	13	115
2014	3 to 10 years in current department or agency	8	144

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	40	92
2017	3 to 10 years in current department or agency	48	115
2017	11 to 20 years in current department or agency	55	29
2014	Less than 3 years in current department or agency	44	64
2014	3 to 10 years in current department or agency	44	144
2014	11 to 20 years in current department or agency	41	19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	92
2017	3 to 10 years in current department or agency	18	115
2017	11 to 20 years in current department or agency	21	29
2014	Less than 3 years in current department or agency	26	64
2014	3 to 10 years in current department or agency	28	144
2014	11 to 20 years in current department or agency	37	19

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	92
2017	3 to 10 years in current department or agency	7	115
2017	11 to 20 years in current department or agency	17	29
2014	Less than 3 years in current department or agency	8	64
2014	3 to 10 years in current department or agency	11	144

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	49	92
2017	3 to 10 years in current department or agency	52	115
2017	11 to 20 years in current department or agency	45	29
2014	Less than 3 years in current department or agency	50	64
2014	3 to 10 years in current department or agency	48	144
2014	11 to 20 years in current department or agency	63	19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	25	92
2017	3 to 10 years in current department or agency	33	115
2017	11 to 20 years in current department or agency	31	29
2014	Less than 3 years in current department or agency	28	64
2014	3 to 10 years in current department or agency	30	144
2014	11 to 20 years in current department or agency	53	19

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	92
2017	3 to 10 years in current department or agency	18	115
2014	Less than 3 years in current department or agency	17	64
2014	3 to 10 years in current department or agency	6	144

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	92
2017	3 to 10 years in current department or agency	8	115
2017	11 to 20 years in current department or agency	18	29
2014	Less than 3 years in current department or agency	8	64
2014	3 to 10 years in current department or agency	10	144

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	92
2017	3 to 10 years in current department or agency	18	115
2014	Less than 3 years in current department or agency	13	64
2014	3 to 10 years in current department or agency	18	144

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	92
2017	3 to 10 years in current department or agency	11	115
2014	Less than 3 years in current department or agency	16	64
2014	3 to 10 years in current department or agency	15	144

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	92
2017	3 to 10 years in current department or agency	11	115
2014	Less than 3 years in current department or agency	25	64
2014	3 to 10 years in current department or agency	11	144

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	25	92
2017	3 to 10 years in current department or agency	32	115
2017	11 to 20 years in current department or agency	17	29
2014	Less than 3 years in current department or agency	22	64
2014	3 to 10 years in current department or agency	27	144
2014	11 to 20 years in current department or agency	31	19

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	89
2017	3 to 10 years in current department or agency	8	111
2014	Less than 3 years in current department or agency	10	62
2014	3 to 10 years in current department or agency	13	137

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	21	89
2017	3 to 10 years in current department or agency	24	111
2014	Less than 3 years in current department or agency	19	62
2014	3 to 10 years in current department or agency	16	137
2014	11 to 20 years in current department or agency	0	18

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	13	111
2014	Less than 3 years in current department or agency	10	62
2014	3 to 10 years in current department or agency	10	137

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	111
2014	Less than 3 years in current department or agency	11	62
2014	3 to 10 years in current department or agency	6	137

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	89
2017	3 to 10 years in current department or agency	4	111
2014	Less than 3 years in current department or agency	10	62
2014	3 to 10 years in current department or agency	11	137
2014	11 to 20 years in current department or agency	0	18

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	89
2017	3 to 10 years in current department or agency	17	111
2014	Less than 3 years in current department or agency	9	62
2014	3 to 10 years in current department or agency	14	137

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	36	89
2017	3 to 10 years in current department or agency	14	111
2014	Less than 3 years in current department or agency	41	62
2014	3 to 10 years in current department or agency	9	137

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	89
2017	3 to 10 years in current department or agency	5	111
2014	Less than 3 years in current department or agency	7	62
2014	3 to 10 years in current department or agency	6	137

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	89
2017	3 to 10 years in current department or agency	10	111
2017	11 to 20 years in current department or agency	28	25
2014	3 to 10 years in current department or agency	12	137
2014	11 to 20 years in current department or agency	28	18

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	89
2017	3 to 10 years in current department or agency	23	111
2017	11 to 20 years in current department or agency	27	25
2014	Less than 3 years in current department or agency	35	62
2014	3 to 10 years in current department or agency	28	137
2014	11 to 20 years in current department or agency	33	18

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	89
2017	3 to 10 years in current department or agency	9	111
2014	Less than 3 years in current department or agency	9	62
2014	3 to 10 years in current department or agency	10	137

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	45	89
2017	3 to 10 years in current department or agency	52	111
2017	11 to 20 years in current department or agency	51	25
2014	Less than 3 years in current department or agency	47	62
2014	3 to 10 years in current department or agency	50	137
2014	11 to 20 years in current department or agency	66	18

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	55	89
2017	3 to 10 years in current department or agency	58	111
2017	11 to 20 years in current department or agency	60	25
2014	Less than 3 years in current department or agency	59	62
2014	3 to 10 years in current department or agency	55	137
2014	11 to 20 years in current department or agency	44	18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	25

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	17	89
2017	3 to 10 years in current department or agency	10	111
2014	3 to 10 years in current department or agency	8	137

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	53	47	92
2017	3 to 10 years in current department or agency	98	2	114
2017	11 to 20 years in current department or agency	100	0	29

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	11	14	3	3	37	16	57	14	615
2017	3 to 10 years in current department or agency	16	15	17	8	7	28	9	50	22	670
2017	11 to 20 years in current department or agency	17	19	23	6	9	20	7	49	20	163
2017	More than 20 years in current department or agency	34	21	15	0	0	15	15	78	0	20
2014	Less than 3 years in current department or agency	21	11	13	4	3	38	10	61	13	412
2014	3 to 10 years in current department or agency	16	16	18	7	4	31	8	53	18	846
2014	11 to 20 years in current department or agency	14	23	18	6	6	27	6	56	18	118
2014	More than 20 years in current department or agency	28	36	14	0	0	18	4	82	0	28

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	26	14	5	1	15	2	75	8	615
2017	3 to 10 years in current department or agency	31	32	16	7	5	8	0	69	13	671
2017	11 to 20 years in current department or agency	32	34	16	7	4	6	1	70	13	161
2017	More than 20 years in current department or agency	60	19	10	5	0	5	0	84	5	20
2014	Less than 3 years in current department or agency	32	23	16	4	3	19	3	71	9	412
2014	3 to 10 years in current department or agency	29	30	19	5	3	12	1	68	10	844
2014	11 to 20 years in current department or agency	27	38	14	8	4	8	0	71	14	118
2014	More than 20 years in current department or agency	57	28	11	4	0	0	0	86	4	28

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	37	7	9	5	3	17	74	17	615
2017	3 to 10 years in current department or agency	24	44	8	5	1	1	18	83	7	670
2017	11 to 20 years in current department or agency	31	39	11	3	0	1	16	84	3	164
2017	More than 20 years in current department or agency	41	39	5	0	0	0	14	94	0	20
2014	Less than 3 years in current department or agency	25	33	8	6	4	2	23	77	12	411
2014	3 to 10 years in current department or agency	26	44	8	4	1	1	16	84	7	846
2014	11 to 20 years in current department or agency	22	43	8	4	1	1	22	84	6	118
2014	More than 20 years in current department or agency	36	39	14	0	0	0	11	84	0	28

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	12	16	3	3	36	23	46	15	612
2017	3 to 10 years in current department or agency	8	18	21	5	3	25	20	48	13	670
2017	11 to 20 years in current department or agency	9	20	24	3	1	26	17	50	7	164
2017	More than 20 years in current department or agency	10	46	5	5	5	24	5	79	14	20
2014	Less than 3 years in current department or agency	8	12	15	3	3	36	23	48	16	411
2014	3 to 10 years in current department or agency	7	12	20	4	4	31	21	41	17	846
2014	11 to 20 years in current department or agency	6	9	28	3	6	25	24	29	17	118
2014	More than 20 years in current department or agency	10	12	32	11	3	22	11	32	20	28

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	21	11	1	0	16	16	81	3	614
2017	3 to 10 years in current department or agency	33	27	10	3	2	9	16	79	8	671
2017	11 to 20 years in current department or agency	36	27	9	2	2	7	17	83	5	164
2017	More than 20 years in current department or agency	36	30	10	5	0	5	14	81	6	20
2014	Less than 3 years in current department or agency	32	21	8	1	1	14	22	83	4	412
2014	3 to 10 years in current department or agency	32	28	9	3	2	10	16	81	7	845
2014	11 to 20 years in current department or agency	30	20	13	3	3	9	22	73	8	118
2014	More than 20 years in current department or agency	49	29	11	0	4	4	4	84	4	28

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	21	12	2	0	18	16	78	4	612
2017	3 to 10 years in current department or agency	27	27	13	4	2	10	16	74	9	670
2017	11 to 20 years in current department or agency	30	29	13	1	2	9	15	79	3	163
2017	More than 20 years in current department or agency	36	25	15	0	0	15	9	80	0	20
2014	Less than 3 years in current department or agency	26	22	8	2	2	16	23	80	6	411
2014	3 to 10 years in current department or agency	27	27	13	5	2	11	15	73	9	846
2014	11 to 20 years in current department or agency	24	23	15	3	2	11	23	70	7	118
2014	More than 20 years in current department or agency	46	26	14	3	4	4	4	77	7	28

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	6	94	613
2017	3 to 10 years in current department or agency	8	92	670
2017	11 to 20 years in current department or agency	14	86	162
2014	Less than 3 years in current department or agency	7	93	412
2014	3 to 10 years in current department or agency	8	92	843
2014	11 to 20 years in current department or agency	11	89	118

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	45	35
2017	3 to 10 years in current department or agency	39	51
2017	11 to 20 years in current department or agency	28	22
2014	Less than 3 years in current department or agency	40	27
2014	3 to 10 years in current department or agency	35	65

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	80	35
2017	3 to 10 years in current department or agency	84	51
2017	11 to 20 years in current department or agency	92	22
2014	Less than 3 years in current department or agency	85	27
2014	3 to 10 years in current department or agency	77	65
2014	11 to 20 years in current department or agency	93	13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	35
2017	3 to 10 years in current department or agency	51
2017	11 to 20 years in current department or agency	22
2014	Less than 3 years in current department or agency	27
2014	3 to 10 years in current department or agency	65
2014	11 to 20 years in current department or agency	13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	35
2014	Less than 3 years in current department or agency	18	27

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	35
2017	3 to 10 years in current department or agency	0	51

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	17	34
2017	3 to 10 years in current department or agency	17	51
2017	11 to 20 years in current department or agency	42	22
2014	3 to 10 years in current department or agency	22	65

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	34
2017	3 to 10 years in current department or agency	23	51
2017	11 to 20 years in current department or agency	23	22
2014	3 to 10 years in current department or agency	13	65

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	13	51
2017	11 to 20 years in current department or agency	24	22
2014	3 to 10 years in current department or agency	14	65

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	30	34
2017	3 to 10 years in current department or agency	35	51
2017	11 to 20 years in current department or agency	45	22
2014	Less than 3 years in current department or agency	25	27
2014	3 to 10 years in current department or agency	33	65

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	40	34
2017	3 to 10 years in current department or agency	29	51
2014	Less than 3 years in current department or agency	27	27
2014	3 to 10 years in current department or agency	25	65

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	34
2017	11 to 20 years in current department or agency	22
2014	11 to 20 years in current department or agency	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	34
2017	3 to 10 years in current department or agency	51
2017	11 to 20 years in current department or agency	22

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	14	51
2014	3 to 10 years in current department or agency	24	65
2014	11 to 20 years in current department or agency	0	13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	34
2017	3 to 10 years in current department or agency	51
2017	11 to 20 years in current department or agency	22

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	21	34
2017	3 to 10 years in current department or agency	17	51
2014	3 to 10 years in current department or agency	13	65

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	34
2017	11 to 20 years in current department or agency	22
2014	Less than 3 years in current department or agency	27

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	14	51
2014	Less than 3 years in current department or agency	37	27
2014	3 to 10 years in current department or agency	22	65

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	37	35
2017	3 to 10 years in current department or agency	38	50
2017	11 to 20 years in current department or agency	42	22
2014	Less than 3 years in current department or agency	18	27
2014	3 to 10 years in current department or agency	18	65

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	24	50
2017	11 to 20 years in current department or agency	23	22
2014	Less than 3 years in current department or agency	19	27
2014	3 to 10 years in current department or agency	9	65

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	35
2017	3 to 10 years in current department or agency	10	50
2017	11 to 20 years in current department or agency	23	22
2014	3 to 10 years in current department or agency	9	65

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	49	35
2017	3 to 10 years in current department or agency	55	50
2017	11 to 20 years in current department or agency	35	22
2014	Less than 3 years in current department or agency	59	27
2014	3 to 10 years in current department or agency	57	65
2014	11 to 20 years in current department or agency	70	13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	34
2014	11 to 20 years in current department or agency	0	12

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	31	34
2017	3 to 10 years in current department or agency	16	49
2014	3 to 10 years in current department or agency	16	63

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	34
2014	11 to 20 years in current department or agency	0	12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	34
2017	3 to 10 years in current department or agency	49
2014	Less than 3 years in current department or agency	27
2014	11 to 20 years in current department or agency	12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	19
2014	11 to 20 years in current department or agency	0	12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	31	19

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	34
2017	3 to 10 years in current department or agency	10	49
2014	3 to 10 years in current department or agency	11	63

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	12	49
2017	11 to 20 years in current department or agency	0	19
2014	Less than 3 years in current department or agency	20	27
2014	3 to 10 years in current department or agency	8	63
2014	11 to 20 years in current department or agency	0	12

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	17	34
2017	3 to 10 years in current department or agency	12	49
2014	3 to 10 years in current department or agency	13	63

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	34
2017	3 to 10 years in current department or agency	18	49
2017	11 to 20 years in current department or agency	26	19
2014	Less than 3 years in current department or agency	39	27
2014	3 to 10 years in current department or agency	26	63

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	10	49
2014	Less than 3 years in current department or agency	25	27
2014	3 to 10 years in current department or agency	11	63
2014	11 to 20 years in current department or agency	0	12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	47	34
2017	3 to 10 years in current department or agency	39	49
2017	11 to 20 years in current department or agency	27	19
2014	Less than 3 years in current department or agency	42	27
2014	3 to 10 years in current department or agency	44	63
2014	11 to 20 years in current department or agency	59	12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	68	34
2017	3 to 10 years in current department or agency	66	49
2017	11 to 20 years in current department or agency	62	19
2014	Less than 3 years in current department or agency	89	27
2014	3 to 10 years in current department or agency	72	63
2014	11 to 20 years in current department or agency	84	12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	49
2017	11 to 20 years in current department or agency	0	19

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	55	45	34
2017	3 to 10 years in current department or agency	100	0	51
2017	11 to 20 years in current department or agency	100	0	22

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	11	14	1	1	44	12	64	5	614
2017	3 to 10 years in current department or agency	16	15	19	2	4	36	7	56	11	671
2017	11 to 20 years in current department or agency	17	16	21	5	4	30	6	52	15	164
2017	More than 20 years in current department or agency	31	19	15	5	0	20	10	71	7	20
2014	Less than 3 years in current department or agency	17	10	14	3	1	47	7	61	9	412
2014	3 to 10 years in current department or agency	15	12	17	3	2	41	10	55	11	845
2014	11 to 20 years in current department or agency	12	18	25	2	3	34	6	50	9	117
2014	More than 20 years in current department or agency	32	29	10	3	0	22	4	82	5	28

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	27	13	2	1	18	3	79	4	613
2017	3 to 10 years in current department or agency	33	33	15	3	3	12	1	76	7	668
2017	11 to 20 years in current department or agency	34	31	15	6	3	9	2	73	10	164
2017	More than 20 years in current department or agency	50	25	15	0	0	5	5	83	0	20
2014	Less than 3 years in current department or agency	33	24	13	2	2	22	4	77	5	412
2014	3 to 10 years in current department or agency	30	29	18	3	2	17	1	72	6	845
2014	11 to 20 years in current department or agency	24	36	16	3	3	18	1	74	6	117
2014	More than 20 years in current department or agency	57	30	10	0	0	0	4	89	0	28

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	24	24	14	19	0	2	43	33	613
2017	3 to 10 years in current department or agency	25	24	23	13	13	0	2	50	27	668
2017	11 to 20 years in current department or agency	30	28	14	10	15	1	2	60	26	164
2017	More than 20 years in current department or agency	34	31	25	5	5	0	0	65	10	20

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	29	27	16	11	0	1	45	27	613
2017	3 to 10 years in current department or agency	9	28	30	20	14	0	0	36	33	669
2017	11 to 20 years in current department or agency	8	28	31	17	14	1	1	36	32	163
2017	More than 20 years in current department or agency	20	37	20	19	5	0	0	57	24	20

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	33	24	13	10	0	1	52	23	613
2017	3 to 10 years in current department or agency	10	29	31	18	12	0	1	39	30	668
2017	11 to 20 years in current department or agency	10	25	28	19	14	1	2	37	34	163
2017	More than 20 years in current department or agency	20	41	10	19	10	0	0	61	29	20

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	28	19	19	13	0	2	48	33	612
2017	3 to 10 years in current department or agency	11	23	24	22	19	0	1	35	41	670
2017	11 to 20 years in current department or agency	11	25	27	21	12	2	1	37	34	163
2017	More than 20 years in current department or agency	20	32	24	14	10	0	0	52	24	20

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	30	15	9	6	0	6	68	16	610
2017	3 to 10 years in current department or agency	29	29	18	10	8	0	5	62	19	667
2017	11 to 20 years in current department or agency	36	27	13	12	6	1	5	67	19	163
2017	More than 20 years in current department or agency	41	24	14	5	5	0	10	73	11	20

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	28	23	13	7	0	0	57	20	612
2017	3 to 10 years in current department or agency	23	29	24	14	11	0	0	52	25	666
2017	11 to 20 years in current department or agency	26	34	20	9	10	1	1	61	19	162
2017	More than 20 years in current department or agency	42	24	24	10	0	0	0	66	10	20

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	32	21	9	4	1	1	65	14	612
2017	3 to 10 years in current department or agency	22	33	24	11	8	0	1	56	20	665
2017	11 to 20 years in current department or agency	26	30	25	14	5	1	0	56	19	162
2017	More than 20 years in current department or agency	36	39	10	14	0	0	0	75	14	20

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	27	24	16	7	0	1	53	23	611
2017	3 to 10 years in current department or agency	15	31	24	18	11	0	0	47	29	664
2017	11 to 20 years in current department or agency	14	29	25	22	10	1	0	43	32	163
2017	More than 20 years in current department or agency	32	30	19	14	5	0	0	61	20	20

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	30	22	14	7	0	1	56	22	612
2017	3 to 10 years in current department or agency	24	28	22	13	13	0	1	52	25	664
2017	11 to 20 years in current department or agency	21	33	20	15	10	1	1	55	25	164
2017	More than 20 years in current department or agency	46	19	15	20	0	0	0	65	20	20

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	33	19	11	4	0	1	65	16	612
2017	3 to 10 years in current department or agency	32	30	21	10	6	0	1	63	16	663
2017	11 to 20 years in current department or agency	29	29	24	10	5	1	2	60	16	162
2017	More than 20 years in current department or agency	37	29	24	10	0	0	0	66	10	20

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	21	13	5	3	1	79	8	612
2017	3 to 10 years in current department or agency	53	22	12	6	4	2	77	10	666
2017	11 to 20 years in current department or agency	45	24	14	9	5	3	71	15	163
2017	More than 20 years in current department or agency	49	37	5	9	0	0	86	9	20

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	80	7	5	3	2	0	3	91	4	614
2017	3 to 10 years in current department or agency	72	12	5	5	3	0	3	87	8	671
2017	11 to 20 years in current department or agency	67	14	5	6	6	1	2	83	12	163
2017	More than 20 years in current department or agency	80	5	5	10	0	0	0	85	10	20

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	21	6	3	2	0	2	89	5	612
2017	3 to 10 years in current department or agency	58	27	7	3	2	0	2	87	5	669
2017	11 to 20 years in current department or agency	58	28	4	4	3	1	2	89	7	163
2017	More than 20 years in current department or agency	75	5	10	10	0	0	0	80	10	20

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	17	9	4	3	2	85	7	612
2017	3 to 10 years in current department or agency	54	21	11	7	6	2	76	13	664
2017	11 to 20 years in current department or agency	53	25	7	7	7	1	79	14	163
2017	More than 20 years in current department or agency	54	16	15	10	5	0	70	15	20

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	8	4	2	1	24	91	3	610
2017	3 to 10 years in current department or agency	55	14	5	2	1	23	90	3	667
2017	11 to 20 years in current department or agency	53	13	4	3	4	24	87	9	161
2017	More than 20 years in current department or agency	70	10	10	5	0	5	84	5	20

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	72	14	6	1	1	0	6	92	2	614
2017	3 to 10 years in current department or agency	66	19	7	1	0	0	5	91	2	663
2017	11 to 20 years in current department or agency	70	18	4	2	1	1	5	93	3	162
2017	More than 20 years in current department or agency	80	15	5	0	0	0	0	95	0	19

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	11	6	3	5	0	5	85	8	615
2017	3 to 10 years in current department or agency	73	13	5	2	2	0	4	90	5	667
2017	11 to 20 years in current department or agency	67	18	5	3	1	2	4	91	5	162
2017	More than 20 years in current department or agency	90	10	0	0	0	0	0	100	0	20

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	26	12	3	1	0	3	83	4	611
2017	3 to 10 years in current department or agency	50	26	13	6	3	0	2	78	8	666
2017	11 to 20 years in current department or agency	51	25	13	5	2	1	3	79	8	162
2017	More than 20 years in current department or agency	60	25	10	5	0	0	0	85	5	20

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	11	33	37	14	5	0	44	19	614
2017	3 to 10 years in current department or agency	7	26	42	18	8	0	33	26	671
2017	11 to 20 years in current department or agency	11	30	37	15	7	1	40	22	163
2017	More than 20 years in current department or agency	10	26	44	14	5	0	37	19	20

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	15	44	21	12	0	32	24	611
2017	3 to 10 years in current department or agency	11	24	40	19	7	0	25	35	669
2017	11 to 20 years in current department or agency	10	25	37	19	8	1	27	35	163
2017	More than 20 years in current department or agency	11	20	43	10	16	0	26	31	19

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	43	12	7	4	5	0	76	11	613
2017	3 to 10 years in current department or agency	32	43	12	7	4	2	0	77	11	672
2017	11 to 20 years in current department or agency	31	44	16	6	2	1	0	76	9	164
2017	More than 20 years in current department or agency	36	44	5	0	0	11	5	94	0	20

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	42	14	13	4	2	0	68	18	613
2017	3 to 10 years in current department or agency	20	38	17	15	9	1	0	58	25	670
2017	11 to 20 years in current department or agency	18	38	19	15	9	0	1	56	25	162
2017	More than 20 years in current department or agency	24	16	24	25	0	5	5	45	28	20

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	12	88	614
2017	3 to 10 years in current department or agency	14	86	671
2017	11 to 20 years in current department or agency	18	82	163
2017	More than 20 years in current department or agency	34	66	20
2014	Less than 3 years in current department or agency	10	90	412
2014	3 to 10 years in current department or agency	15	85	846
2014	11 to 20 years in current department or agency	14	86	118
2014	More than 20 years in current department or agency	17	83	28

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	74	26	70
2017	3 to 10 years in current department or agency	78	22	92
2017	11 to 20 years in current department or agency	76	24	29
2014	Less than 3 years in current department or agency	70	30	41
2014	3 to 10 years in current department or agency	84	16	128
2014	11 to 20 years in current department or agency	70	30	17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	18	10	5	6	2	79	11	52
2017	3 to 10 years in current department or agency	50	36	3	8	0	3	89	8	72
2017	11 to 20 years in current department or agency	45	32	14	4	4	0	78	9	22
2014	Less than 3 years in current department or agency	48	31	7	7	7	0	79	14	29
2014	3 to 10 years in current department or agency	55	29	7	5	3	1	85	8	107
2014	11 to 20 years in current department or agency	68	17	0	9	7	0	84	16	12

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	23	26	14	13	2	1	20	80	614
2017	3 to 10 years in current department or agency	31	24	23	10	8	4	0	33	67	672
2017	11 to 20 years in current department or agency	39	27	18	7	6	3	0	40	60	164
2017	More than 20 years in current department or agency	59	15	16	10	0	0	0	59	41	20

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	470
2017	3 to 10 years in current department or agency	20	430
2017	11 to 20 years in current department or agency	16	94

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	45	470
2017	3 to 10 years in current department or agency	33	430
2017	11 to 20 years in current department or agency	30	94

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	470
2017	3 to 10 years in current department or agency	15	430
2017	11 to 20 years in current department or agency	13	94

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	33	470
2017	3 to 10 years in current department or agency	47	430
2017	11 to 20 years in current department or agency	40	94

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	470
2017	3 to 10 years in current department or agency	9	430
2017	11 to 20 years in current department or agency	9	94

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	44	470
2017	3 to 10 years in current department or agency	45	430
2017	11 to 20 years in current department or agency	46	94

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	3	44	23	11	5	14	459
2017	3 to 10 years in current department or agency	6	51	18	9	4	11	423
2017	11 to 20 years in current department or agency	4	55	15	13	6	7	92

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	27	15	14	17	3	8	48	35	469
2017	3 to 10 years in current department or agency	12	30	15	16	18	1	8	47	37	430
2017	11 to 20 years in current department or agency	17	29	20	18	9	1	5	49	29	96

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	2	9	7	21	51	4	6	12	80	470
2017	3 to 10 years in current department or agency	1	9	12	17	49	3	9	12	74	431
2017	11 to 20 years in current department or agency	4	12	14	15	47	1	7	17	67	96

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me