2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	40	2	9	2	87	11	159
2017	3 to 10 years in the federal public service	34	46	5	11	3	80	14	490
2017	11 to 20 years in the federal public service	35	43	5	12	5	77	17	619
2017	More than 20 years in the federal public service	32	45	6	13	5	76	18	218
2014	Less than 3 years in the federal public service	36	46	6	12	0	82	12	91
2014	3 to 10 years in the federal public service	37	45	5	9	4	82	13	567
2014	11 to 20 years in the federal public service	31	48	5	13	3	80	16	474
2014	More than 20 years in the federal public service	35	46	5	11	3	82	14	265
2011	Less than 3 years in the federal public service	39	43	3	13	2	82	15	220
2011	3 to 10 years in the federal public service	37	43	4	12	4	80	16	713
2011	11 to 20 years in the federal public service	33	46	4	11	6	79	17	403
2011	More than 20 years in the federal public service	31	54	4	8	3	85	11	365
2008	Less than 3 years in the federal public service	49	42	3	4	2	91	6	158
2008	3 to 10 years in the federal public service	41	46	4	7	2	87	9	370
2008	11 to 20 years in the federal public service	36	49	2	7	6	86	13	200
2008	More than 20 years in the federal public service	41	46	2	7	4	87	11	240

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	15	6	2	0	1	0	92	2	159
2017	3 to 10 years in the federal public service	73	18	3	3	1	1	1	93	4	489
2017	11 to 20 years in the federal public service	69	21	4	3	2	1	0	92	4	617
2017	More than 20 years in the federal public service	66	28	2	3	0	0	1	95	3	218
2014	Less than 3 years in the federal public service	80	15	2	1	0	1	1	97	1	90
2014	3 to 10 years in the federal public service	68	23	5	3	1	0	0	91	4	567
2014	11 to 20 years in the federal public service	73	19	5	3	0	0	0	92	3	474
2014	More than 20 years in the federal public service	72	19	3	3	1	1	0	92	4	265
2011	Less than 3 years in the federal public service	79	16	2	2	0	1	1	96	2	220
2011	3 to 10 years in the federal public service	69	23	4	2	1	0	1	93	3	713
2011	11 to 20 years in the federal public service	69	22	5	2	1	0	0	92	3	403
2011	More than 20 years in the federal public service	69	23	3	3	1	0	1	93	4	365
2008	Less than 3 years in the federal public service	78	13	1	3	3	1	1	93	6	158
2008	3 to 10 years in the federal public service	74	20	2	3	1	1	0	94	4	370
2008	11 to 20 years in the federal public service	73	21	1	1	2	0	1	96	3	199
2008	More than 20 years in the federal public service	69	21	3	4	2	1	0	91	6	238

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	14	5	8	2	0	0	86	9	159
2017	3 to 10 years in the federal public service	64	22	4	5	4	0	0	86	9	489
2017	11 to 20 years in the federal public service	61	19	7	10	3	0	0	80	13	616
2017	More than 20 years in the federal public service	62	17	6	10	5	0	0	79	15	218
2014	Less than 3 years in the federal public service	73	14	4	7	2	0	0	87	9	91
2014	3 to 10 years in the federal public service	60	23	8	6	3	0	0	83	9	567
2014	11 to 20 years in the federal public service	58	25	5	7	4	0	0	84	11	473
2014	More than 20 years in the federal public service	62	21	5	7	4	0	0	84	11	265
2011	Less than 3 years in the federal public service	71	19	3	6	1	0	0	89	7	220
2011	3 to 10 years in the federal public service	60	21	6	9	3	0	0	81	12	713
2011	11 to 20 years in the federal public service	60	24	5	10	2	0	0	83	12	403
2011	More than 20 years in the federal public service	61	24	6	5	4	0	1	86	8	365
2008	Less than 3 years in the federal public service	64	21	3	7	4	0	1	86	12	158
2008	3 to 10 years in the federal public service	62	22	2	10	4	0	0	84	14	370
2008	11 to 20 years in the federal public service	61	20	3	10	5	0	0	82	15	199
2008	More than 20 years in the federal public service	65	16	5	10	3	1	0	81	13	240

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	27	4	4	4	1	88	8	159
2017	3 to 10 years in the federal public service	42	36	7	10	5	0	78	15	487
2017	11 to 20 years in the federal public service	42	30	7	13	7	0	72	20	618
2017	More than 20 years in the federal public service	37	35	4	15	8	0	72	23	218
2014	Less than 3 years in the federal public service	53	32	7	8	0	0	85	8	91
2014	3 to 10 years in the federal public service	42	36	7	11	3	0	78	15	566
2014	11 to 20 years in the federal public service	40	38	6	11	5	0	78	16	473
2014	More than 20 years in the federal public service	46	34	7	9	4	0	80	13	265
2011	Less than 3 years in the federal public service	48	35	5	8	3	0	84	11	219
2011	3 to 10 years in the federal public service	43	40	5	8	4	0	83	12	713
2011	11 to 20 years in the federal public service	43	33	9	9	5	0	76	15	402
2011	More than 20 years in the federal public service	45	36	7	9	3	0	80	12	365

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	44	10	12	5	2	0	72	17	159
2017	3 to 10 years in the federal public service	26	43	12	13	5	0	0	70	18	489
2017	11 to 20 years in the federal public service	31	37	14	13	5	0	1	68	18	618
2017	More than 20 years in the federal public service	29	41	10	12	6	0	2	71	19	218
2014	Less than 3 years in the federal public service	34	33	11	16	5	0	1	68	20	91
2014	3 to 10 years in the federal public service	30	38	13	14	5	0	0	68	19	565
2014	11 to 20 years in the federal public service	31	37	13	13	4	0	2	69	17	473
2014	More than 20 years in the federal public service	41	33	12	7	4	0	2	76	12	264
2011	Less than 3 years in the federal public service	33	35	11	13	4	0	3	71	18	221
2011	3 to 10 years in the federal public service	31	40	13	10	5	1	1	72	15	713
2011	11 to 20 years in the federal public service	32	41	10	9	6	0	1	74	15	403
2011	More than 20 years in the federal public service	36	37	12	8	5	0	3	74	13	365
2008	Less than 3 years in the federal public service	34	39	12	9	3	2	1	74	13	160
2008	3 to 10 years in the federal public service	29	38	16	10	5	1	1	69	15	370
2008	11 to 20 years in the federal public service	26	42	13	11	7	1	2	69	18	200
2008	More than 20 years in the federal public service	29	39	15	7	8	0	2	70	15	240

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	39	14	11	4	0	0	71	15	159
2017	3 to 10 years in the federal public service	41	39	10	7	3	0	0	80	10	489
2017	11 to 20 years in the federal public service	42	38	11	6	2	0	0	80	9	617
2017	More than 20 years in the federal public service	46	43	4	4	3	0	0	89	7	216
2014	Less than 3 years in the federal public service	34	47	3	6	9	1	0	82	15	91
2014	3 to 10 years in the federal public service	35	40	10	9	5	0	0	75	14	567
2014	11 to 20 years in the federal public service	45	38	9	6	2	0	0	84	7	474
2014	More than 20 years in the federal public service	51	35	9	3	2	0	0	86	4	265
2011	Less than 3 years in the federal public service	38	36	10	10	6	0	1	74	16	220
2011	3 to 10 years in the federal public service	39	36	11	8	6	0	0	75	14	713
2011	11 to 20 years in the federal public service	45	36	9	6	3	0	0	81	10	403
2011	More than 20 years in the federal public service	50	34	8	7	2	0	0	83	9	365
2008	Less than 3 years in the federal public service	28	38	15	14	5	0	0	67	19	159
2008	3 to 10 years in the federal public service	33	40	8	15	4	0	0	73	19	370
2008	11 to 20 years in the federal public service	38	40	8	8	5	0	0	79	13	200
2008	More than 20 years in the federal public service	43	35	10	8	4	0	0	79	11	240

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	43	8	11	1	0	80	12	158
2017	3 to 10 years in the federal public service	50	37	6	4	3	0	87	7	488
2017	11 to 20 years in the federal public service	51	35	8	4	2	0	86	6	617
2017	More than 20 years in the federal public service	52	38	4	3	2	0	90	6	216
2014	Less than 3 years in the federal public service	44	38	10	3	5	0	82	8	91
2014	3 to 10 years in the federal public service	43	38	8	7	3	0	81	11	566
2014	11 to 20 years in the federal public service	52	36	6	5	1	0	88	6	474
2014	More than 20 years in the federal public service	58	31	6	3	2	0	89	5	265
2011	Less than 3 years in the federal public service	41	37	10	7	5	0	78	12	221
2011	3 to 10 years in the federal public service	45	37	8	6	4	0	82	10	713
2011	11 to 20 years in the federal public service	53	37	3	6	1	0	90	7	403
2011	More than 20 years in the federal public service	57	32	5	3	2	0	90	5	365
2008	Less than 3 years in the federal public service	35	41	10	9	4	0	77	13	160
2008	3 to 10 years in the federal public service	39	42	7	8	4	0	81	12	370
2008	11 to 20 years in the federal public service	53	35	8	3	0	1	89	4	200
2008	More than 20 years in the federal public service	49	37	8	3	3	0	86	6	240

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	30	10	3	1	0	1	86	4	158
2017	3 to 10 years in the federal public service	53	32	8	5	1	0	0	86	6	489
2017	11 to 20 years in the federal public service	52	34	8	5	1	0	0	86	6	616
2017	More than 20 years in the federal public service	48	36	6	6	2	0	2	85	8	216
2014	Less than 3 years in the federal public service	49	34	12	3	1	0	0	84	5	91
2014	3 to 10 years in the federal public service	47	37	9	6	2	0	0	84	8	567
2014	11 to 20 years in the federal public service	47	36	7	6	3	1	0	84	9	474
2014	More than 20 years in the federal public service	51	35	7	5	1	0	1	86	6	265

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	23	6	3	2	2	0	89	5	159
2017	3 to 10 years in the federal public service	46	31	10	9	4	0	0	77	13	488
2017	11 to 20 years in the federal public service	45	30	9	10	6	1	0	75	16	617
2017	More than 20 years in the federal public service	42	36	9	8	5	0	0	78	13	216
2014	Less than 3 years in the federal public service	51	27	12	5	1	0	3	80	7	91
2014	3 to 10 years in the federal public service	42	34	9	11	4	0	0	76	15	566
2014	11 to 20 years in the federal public service	41	32	10	12	4	1	0	74	16	474
2014	More than 20 years in the federal public service	41	35	11	8	4	0	1	76	13	263
2011	Less than 3 years in the federal public service	51	31	7	4	2	1	4	86	7	221
2011	3 to 10 years in the federal public service	43	37	8	7	4	0	0	80	11	711
2011	11 to 20 years in the federal public service	43	36	6	10	4	1	1	80	14	403
2011	More than 20 years in the federal public service	39	41	10	7	3	0	1	80	10	365

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	18	13	9	7	6	22	59	22	159
2017	3 to 10 years in the federal public service	28	23	13	15	11	2	8	56	29	489
2017	11 to 20 years in the federal public service	26	19	11	12	13	2	17	55	30	616
2017	More than 20 years in the federal public service	18	22	10	13	12	2	24	54	33	216
2014	Less than 3 years in the federal public service	24	18	16	11	9	4	18	54	26	91
2014	3 to 10 years in the federal public service	28	21	13	12	13	4	8	55	29	566
2014	11 to 20 years in the federal public service	24	20	9	15	14	2	16	53	35	474
2014	More than 20 years in the federal public service	23	13	12	9	13	2	28	52	31	263
2011	Less than 3 years in the federal public service	32	22	10	10	8	4	15	66	22	221
2011	3 to 10 years in the federal public service	31	24	10	11	12	3	9	63	27	712
2011	11 to 20 years in the federal public service	30	22	8	11	13	1	16	62	28	403
2011	More than 20 years in the federal public service	22	19	8	10	14	2	24	56	34	364
2008	Less than 3 years in the federal public service	23	23	14	15	9	3	11	55	28	159
2008	3 to 10 years in the federal public service	24	16	13	19	15	2	10	46	39	370
2008	11 to 20 years in the federal public service	29	15	8	11	18	4	14	53	36	199
2008	More than 20 years in the federal public service	19	20	15	9	20	0	17	47	35	240

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	49	11	4	3	0	81	7	158
2017	3 to 10 years in the federal public service	36	43	10	8	4	0	78	11	489
2017	11 to 20 years in the federal public service	35	45	9	7	4	0	80	11	618
2017	More than 20 years in the federal public service	37	48	3	8	5	0	84	12	215
2014	Less than 3 years in the federal public service	35	48	4	5	8	0	83	13	91
2014	3 to 10 years in the federal public service	28	48	11	9	5	0	76	14	567
2014	11 to 20 years in the federal public service	32	45	12	7	4	0	77	11	474
2014	More than 20 years in the federal public service	41	45	7	4	3	0	86	7	264
2011	Less than 3 years in the federal public service	35	41	10	8	5	1	77	13	221
2011	3 to 10 years in the federal public service	34	41	10	9	5	0	75	15	712
2011	11 to 20 years in the federal public service	34	44	9	7	5	0	78	13	403
2011	More than 20 years in the federal public service	41	38	11	6	4	0	79	10	363
2008	Less than 3 years in the federal public service	30	42	14	10	3	0	73	13	159
2008	3 to 10 years in the federal public service	33	44	11	9	3	0	77	12	368
2008	11 to 20 years in the federal public service	41	42	7	8	3	0	83	11	197
2008	More than 20 years in the federal public service	39	38	9	9	5	0	77	14	239

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	36	12	4	2	1	1	82	6	158
2017	3 to 10 years in the federal public service	35	36	11	11	6	0	0	71	18	490
2017	11 to 20 years in the federal public service	30	37	12	13	7	0	0	67	20	618
2017	More than 20 years in the federal public service	30	43	9	9	9	0	0	73	18	216
2014	Less than 3 years in the federal public service	44	36	6	11	3	0	0	79	14	91
2014	3 to 10 years in the federal public service	29	35	15	11	8	0	0	65	20	567
2014	11 to 20 years in the federal public service	30	30	15	16	8	0	0	61	24	473
2014	More than 20 years in the federal public service	34	37	13	11	5	0	0	70	16	264
2011	Less than 3 years in the federal public service	37	39	10	7	5	0	1	77	13	221
2011	3 to 10 years in the federal public service	30	40	13	10	7	0	0	70	17	711
2011	11 to 20 years in the federal public service	30	38	13	11	8	0	1	68	19	402
2011	More than 20 years in the federal public service	29	39	13	12	7	0	0	68	19	365

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	43	13	12	3	72	15	156
2017	3 to 10 years in the federal public service	32	37	14	10	7	69	17	490
2017	11 to 20 years in the federal public service	27	40	14	14	5	67	19	616
2017	More than 20 years in the federal public service	31	37	13	11	7	68	18	216

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	37	10	4	2	0	84	7	158
2017	3 to 10 years in the federal public service	46	39	8	4	3	0	85	6	490
2017	11 to 20 years in the federal public service	43	40	8	7	3	0	83	9	616
2017	More than 20 years in the federal public service	45	35	10	7	4	0	80	10	215
2014	Less than 3 years in the federal public service	36	56	8	0	0	0	92	0	91
2014	3 to 10 years in the federal public service	44	39	8	5	3	0	84	8	567
2014	11 to 20 years in the federal public service	46	37	10	4	2	0	84	6	474
2014	More than 20 years in the federal public service	56	32	7	4	2	0	88	6	264
2011	Less than 3 years in the federal public service	43	41	7	7	2	0	83	9	221
2011	3 to 10 years in the federal public service	42	42	8	5	3	0	84	8	711
2011	11 to 20 years in the federal public service	45	38	9	6	1	0	84	7	402
2011	More than 20 years in the federal public service	46	37	7	6	3	1	83	9	365
2008	Less than 3 years in the federal public service	43	42	9	2	3	1	85	5	159
2008	3 to 10 years in the federal public service	42	40	9	6	2	1	83	8	369
2008	11 to 20 years in the federal public service	49	39	4	5	3	0	88	8	199
2008	More than 20 years in the federal public service	52	31	8	4	5	0	83	9	240

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	35	11	4	2	83	6	158
2017	3 to 10 years in the federal public service	39	34	11	9	7	73	16	490
2017	11 to 20 years in the federal public service	31	39	11	12	7	70	18	618
2017	More than 20 years in the federal public service	27	44	9	8	12	71	20	216

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	36	10	4	1	85	4	159
2017	3 to 10 years in the federal public service	49	38	8	3	1	87	4	490
2017	11 to 20 years in the federal public service	52	34	8	4	1	87	5	615
2017	More than 20 years in the federal public service	54	36	4	3	2	91	5	218
2014	Less than 3 years in the federal public service	56	33	7	2	1	90	3	91
2014	3 to 10 years in the federal public service	57	29	8	4	2	86	6	567
2014	11 to 20 years in the federal public service	61	28	7	2	1	89	3	473
2014	More than 20 years in the federal public service	69	22	6	1	1	92	2	264
2011	Less than 3 years in the federal public service	55	31	9	3	1	86	4	221
2011	3 to 10 years in the federal public service	51	34	9	4	2	85	6	713
2011	11 to 20 years in the federal public service	56	34	6	2	1	90	3	403
2011	More than 20 years in the federal public service	64	27	7	1	1	91	2	365

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	39	10	13	1	1	0	76	14	159
2017	3 to 10 years in the federal public service	37	36	12	10	4	1	0	73	15	490
2017	11 to 20 years in the federal public service	36	38	10	10	6	0	0	74	16	615
2017	More than 20 years in the federal public service	30	43	8	12	7	0	0	73	19	218
2014	Less than 3 years in the federal public service	30	49	11	10	0	0	0	79	10	91
2014	3 to 10 years in the federal public service	28	42	12	11	7	0	0	70	18	567
2014	11 to 20 years in the federal public service	33	37	11	14	5	0	0	69	19	473
2014	More than 20 years in the federal public service	34	45	9	9	4	0	0	79	12	264
2011	Less than 3 years in the federal public service	35	43	8	8	4	0	1	79	13	220
2011	3 to 10 years in the federal public service	32	41	12	10	4	0	0	73	15	713
2011	11 to 20 years in the federal public service	35	40	11	9	4	0	0	76	13	403
2011	More than 20 years in the federal public service	34	45	8	6	7	0	0	79	13	365

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	34	11	9	3	0	77	12	158
2017	3 to 10 years in the federal public service	40	34	13	8	5	0	74	13	489
2017	11 to 20 years in the federal public service	39	37	10	9	6	0	75	15	616
2017	More than 20 years in the federal public service	32	40	9	11	8	0	72	18	217
2014	Less than 3 years in the federal public service	46	32	12	6	2	1	79	9	91
2014	3 to 10 years in the federal public service	36	34	14	9	6	0	71	16	567
2014	11 to 20 years in the federal public service	34	34	15	11	6	0	68	17	472
2014	More than 20 years in the federal public service	35	42	12	6	5	0	77	11	265

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	40	10	4	1	0	1	85	5	159
2017	3 to 10 years in the federal public service	37	38	12	8	4	0	0	76	12	490
2017	11 to 20 years in the federal public service	36	36	12	11	4	0	0	72	16	615
2017	More than 20 years in the federal public service	31	41	12	10	6	0	0	72	16	217
2014	Less than 3 years in the federal public service	38	39	15	2	1	2	4	81	3	91
2014	3 to 10 years in the federal public service	35	34	14	11	4	0	1	71	15	567
2014	11 to 20 years in the federal public service	36	35	13	9	5	0	1	72	14	473
2014	More than 20 years in the federal public service	36	44	9	7	4	0	0	80	12	263
2011	Less than 3 years in the federal public service	44	38	10	5	1	1	1	83	7	220
2011	3 to 10 years in the federal public service	38	42	11	6	2	1	0	81	8	712
2011	11 to 20 years in the federal public service	38	38	11	8	4	1	0	77	12	402
2011	More than 20 years in the federal public service	39	41	10	5	4	1	0	81	9	365

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	35	10	6	2	0	82	8	158
2017	3 to 10 years in the federal public service	45	37	8	7	3	0	82	10	488
2017	11 to 20 years in the federal public service	37	43	12	6	2	0	80	9	614
2017	More than 20 years in the federal public service	40	41	8	7	5	0	81	11	215
2014	Less than 3 years in the federal public service	45	39	5	5	6	0	85	10	91
2014	3 to 10 years in the federal public service	36	41	10	8	4	0	78	12	566
2014	11 to 20 years in the federal public service	40	40	11	6	3	0	80	9	473
2014	More than 20 years in the federal public service	51	33	11	3	1	0	85	5	264
2011	Less than 3 years in the federal public service	40	44	6	5	4	1	85	9	220
2011	3 to 10 years in the federal public service	39	40	9	8	4	0	80	11	712
2011	11 to 20 years in the federal public service	41	44	6	6	3	0	84	9	403
2011	More than 20 years in the federal public service	44	38	10	6	2	0	82	8	364
2008	Less than 3 years in the federal public service	43	38	8	9	2	0	81	11	159
2008	3 to 10 years in the federal public service	40	42	11	6	2	0	81	8	369
2008	11 to 20 years in the federal public service	44	41	6	8	2	0	85	10	199
2008	More than 20 years in the federal public service	43	37	10	6	3	0	81	9	240

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	33	13	3	1	0	83	4	159
2017	3 to 10 years in the federal public service	30	37	20	10	4	0	67	14	490
2017	11 to 20 years in the federal public service	19	40	19	13	8	0	60	21	619
2017	More than 20 years in the federal public service	22	34	24	13	5	2	56	19	218
2014	Less than 3 years in the federal public service	45	37	15	1	1	0	82	2	91
2014	3 to 10 years in the federal public service	31	41	17	7	3	0	73	10	567
2014	11 to 20 years in the federal public service	25	37	20	11	6	0	63	17	474
2014	More than 20 years in the federal public service	26	35	19	12	7	1	61	20	265
2011	Less than 3 years in the federal public service	44	35	13	4	3	2	80	7	221
2011	3 to 10 years in the federal public service	32	38	19	7	4	0	70	11	713
2011	11 to 20 years in the federal public service	22	36	19	13	8	1	59	21	403
2011	More than 20 years in the federal public service	25	33	21	11	9	1	59	20	364
2008	Less than 3 years in the federal public service	37	39	18	5	1	0	75	6	159
2008	3 to 10 years in the federal public service	21	33	27	13	6	0	54	19	370
2008	11 to 20 years in the federal public service	15	34	27	12	11	0	49	23	200
2008	More than 20 years in the federal public service	17	33	23	17	10	0	50	26	240

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	17	33	21	16	1	3	38	27	159
2017	3 to 10 years in the federal public service	11	26	37	19	6	1	1	25	37	488
2017	11 to 20 years in the federal public service	17	28	35	14	5	0	2	19	45	617
2017	More than 20 years in the federal public service	14	33	34	13	6	0	1	19	47	215
2014	Less than 3 years in the federal public service	6	20	39	17	14	0	4	32	28	91
2014	3 to 10 years in the federal public service	9	24	41	17	7	1	2	24	34	565
2014	11 to 20 years in the federal public service	13	26	39	16	5	0	1	21	39	473
2014	More than 20 years in the federal public service	9	26	44	13	6	0	2	19	36	265
2011	Less than 3 years in the federal public service	5	27	30	18	13	1	6	33	35	221
2011	3 to 10 years in the federal public service	11	24	40	15	7	2	2	22	36	712
2011	11 to 20 years in the federal public service	16	25	39	13	3	1	2	17	43	403
2011	More than 20 years in the federal public service	10	33	39	12	5	0	1	17	44	364
2008	Less than 3 years in the federal public service	6	15	39	27	7	1	3	36	22	159
2008	3 to 10 years in the federal public service	10	29	40	15	5	0	1	20	40	369
2008	11 to 20 years in the federal public service	9	33	39	15	3	1	1	18	42	199
2008	More than 20 years in the federal public service	12	32	44	9	2	0	1	12	44	240

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	9	17	25	32	4	6	64	17	158
2017	3 to 10 years in the federal public service	7	16	27	28	17	2	3	47	24	489
2017	11 to 20 years in the federal public service	9	18	28	28	12	2	4	42	29	612
2017	More than 20 years in the federal public service	7	18	28	26	15	1	5	43	27	213
2014	Less than 3 years in the federal public service	3	13	22	31	23	4	5	59	17	91
2014	3 to 10 years in the federal public service	6	13	26	34	15	3	3	52	20	566
2014	11 to 20 years in the federal public service	8	17	28	29	12	2	4	44	26	473
2014	More than 20 years in the federal public service	5	18	28	28	15	2	4	46	24	264
2011	Less than 3 years in the federal public service	5	11	24	25	23	5	8	55	18	221
2011	3 to 10 years in the federal public service	7	16	30	27	15	3	3	44	24	713
2011	11 to 20 years in the federal public service	12	17	29	28	9	2	4	39	30	402
2011	More than 20 years in the federal public service	8	24	30	25	10	1	2	36	33	360
2008	Less than 3 years in the federal public service	6	8	24	33	21	4	4	59	15	159
2008	3 to 10 years in the federal public service	6	18	32	30	12	1	2	43	25	367
2008	11 to 20 years in the federal public service	8	19	37	25	7	1	2	33	29	199
2008	More than 20 years in the federal public service	8	23	34	24	8	0	3	33	32	240

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	15	17	29	16	13	5	5	32	35	159
2017	3 to 10 years in the federal public service	15	23	30	21	9	1	2	30	39	486
2017	11 to 20 years in the federal public service	17	25	30	19	6	1	2	26	43	614
2017	More than 20 years in the federal public service	21	25	26	17	7	1	2	25	48	216
2014	Less than 3 years in the federal public service	12	25	28	16	12	4	4	30	40	91
2014	3 to 10 years in the federal public service	18	23	31	16	9	1	2	25	43	567
2014	11 to 20 years in the federal public service	22	26	28	16	6	1	1	22	49	473
2014	More than 20 years in the federal public service	19	21	32	19	6	0	2	25	42	264
2011	Less than 3 years in the federal public service	15	19	26	14	17	3	6	34	37	221
2011	3 to 10 years in the federal public service	18	24	31	16	7	1	2	23	44	713
2011	11 to 20 years in the federal public service	23	22	28	16	8	1	2	25	47	402
2011	More than 20 years in the federal public service	25	26	30	11	6	1	2	17	52	363
2008	Less than 3 years in the federal public service	15	14	35	20	10	4	2	33	30	159
2008	3 to 10 years in the federal public service	13	31	32	17	6	1	1	23	44	367
2008	11 to 20 years in the federal public service	18	19	36	19	6	2	1	26	37	198
2008	More than 20 years in the federal public service	21	26	32	14	3	0	2	18	49	240

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	5	25	30	23	3	3	58	16	159
2017	3 to 10 years in the federal public service	10	23	39	19	8	0	1	27	34	485
2017	11 to 20 years in the federal public service	15	26	35	17	5	1	1	22	42	616
2017	More than 20 years in the federal public service	13	24	41	12	8	0	1	20	38	213
2014	Less than 3 years in the federal public service	1	8	26	40	19	0	6	63	10	91
2014	3 to 10 years in the federal public service	9	21	39	22	7	1	1	30	30	565
2014	11 to 20 years in the federal public service	14	22	40	17	5	0	1	22	37	472
2014	More than 20 years in the federal public service	8	28	41	17	4	0	2	21	37	262
2011	Less than 3 years in the federal public service	4	13	29	27	21	0	6	52	18	221
2011	3 to 10 years in the federal public service	11	20	37	23	8	1	1	32	31	711
2011	11 to 20 years in the federal public service	16	26	33	17	5	0	2	22	44	402
2011	More than 20 years in the federal public service	11	30	37	16	4	1	1	20	42	362
2008	Less than 3 years in the federal public service	8	8	31	34	14	2	4	50	17	159
2008	3 to 10 years in the federal public service	9	28	35	21	5	0	1	27	38	368
2008	11 to 20 years in the federal public service	11	26	43	15	4	0	1	20	37	199
2008	More than 20 years in the federal public service	12	25	44	15	3	0	1	19	37	239

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	12	17	25	22	4	8	53	28	159
2017	3 to 10 years in the federal public service	17	25	32	16	7	0	2	24	43	487
2017	11 to 20 years in the federal public service	23	33	23	12	6	1	2	18	58	614
2017	More than 20 years in the federal public service	22	29	27	11	6	0	4	18	54	217
2014	Less than 3 years in the federal public service	5	13	16	31	21	4	10	60	21	91
2014	3 to 10 years in the federal public service	14	29	29	17	8	1	3	26	44	565
2014	11 to 20 years in the federal public service	19	28	26	16	7	1	3	24	49	473
2014	More than 20 years in the federal public service	13	25	36	14	9	0	2	24	40	265
2011	Less than 3 years in the federal public service	7	15	28	20	21	3	7	45	24	221
2011	3 to 10 years in the federal public service	13	25	28	19	9	2	3	30	40	713
2011	11 to 20 years in the federal public service	22	25	28	16	5	1	4	22	49	403
2011	More than 20 years in the federal public service	15	31	34	14	4	0	2	18	48	364
2008	Less than 3 years in the federal public service	5	11	25	32	14	5	7	54	18	158
2008	3 to 10 years in the federal public service	15	22	31	21	9	1	2	31	38	367
2008	11 to 20 years in the federal public service	19	24	31	15	7	1	3	23	45	199
2008	More than 20 years in the federal public service	15	32	34	13	3	0	3	17	48	240

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	11	29	17	20	8	6	42	23	158
2017	3 to 10 years in the federal public service	12	21	33	19	10	2	3	31	35	486
2017	11 to 20 years in the federal public service	13	21	30	21	10	2	3	33	36	614
2017	More than 20 years in the federal public service	13	16	34	20	12	1	3	34	30	215
2014	Less than 3 years in the federal public service	6	10	19	25	20	10	10	56	20	90
2014	3 to 10 years in the federal public service	10	15	31	25	12	2	4	40	27	567
2014	11 to 20 years in the federal public service	7	18	31	27	12	1	4	42	26	473
2014	More than 20 years in the federal public service	9	13	34	27	12	1	4	41	23	265
2011	Less than 3 years in the federal public service	7	13	22	25	20	6	7	51	23	221
2011	3 to 10 years in the federal public service	10	16	29	24	15	3	4	41	28	713
2011	11 to 20 years in the federal public service	12	20	30	23	7	2	5	33	34	403
2011	More than 20 years in the federal public service	10	25	35	20	7	1	3	27	36	364
2008	Less than 3 years in the federal public service	10	20	24	24	14	6	4	41	32	159
2008	3 to 10 years in the federal public service	13	29	27	18	7	3	3	26	45	367
2008	11 to 20 years in the federal public service	16	28	31	17	5	1	2	22	46	199
2008	More than 20 years in the federal public service	19	29	30	15	4	0	2	20	49	240

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	13	31	16	16	4	3	35	32	159
2017	3 to 10 years in the federal public service	14	19	34	19	8	2	4	29	35	487
2017	11 to 20 years in the federal public service	14	24	34	19	6	2	2	26	39	615
2017	More than 20 years in the federal public service	16	23	37	10	10	1	2	20	41	216
2014	Less than 3 years in the federal public service	7	19	32	18	13	5	6	34	30	91
2014	3 to 10 years in the federal public service	14	21	35	19	7	2	2	27	36	566
2014	11 to 20 years in the federal public service	16	22	35	17	6	1	2	23	40	474
2014	More than 20 years in the federal public service	14	22	40	14	6	0	4	20	38	265

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	13	4	3	2	1	91	5	159
2017	3 to 10 years in the federal public service	72	19	4	4	1	0	91	5	489
2017	11 to 20 years in the federal public service	67	20	6	5	2	0	87	7	617
2017	More than 20 years in the federal public service	74	16	3	4	2	0	91	6	218
2014	Less than 3 years in the federal public service	72	17	1	9	1	0	89	10	91
2014	3 to 10 years in the federal public service	73	16	5	3	2	0	90	5	566
2014	11 to 20 years in the federal public service	74	17	4	3	1	0	92	4	474
2014	More than 20 years in the federal public service	72	18	3	5	2	0	91	6	265
2011	Less than 3 years in the federal public service	74	16	3	6	1	0	90	7	220
2011	3 to 10 years in the federal public service	68	22	5	4	1	0	90	5	713
2011	11 to 20 years in the federal public service	68	21	4	6	1	0	90	7	402
2011	More than 20 years in the federal public service	71	19	5	3	2	0	90	5	365
2008	Less than 3 years in the federal public service	67	22	2	4	4	1	90	8	160
2008	3 to 10 years in the federal public service	68	17	6	4	4	1	87	8	370
2008	11 to 20 years in the federal public service	67	21	2	5	3	2	90	8	199
2008	More than 20 years in the federal public service	67	20	4	3	4	1	88	7	240

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	23	13	3	3	13	8	76	8	159
2017	3 to 10 years in the federal public service	31	26	13	11	7	5	7	65	20	488
2017	11 to 20 years in the federal public service	31	27	17	11	7	4	3	63	19	618
2017	More than 20 years in the federal public service	31	39	8	6	10	4	3	75	16	218
2014	Less than 3 years in the federal public service	35	28	13	5	4	9	6	74	11	91
2014	3 to 10 years in the federal public service	32	29	12	9	8	5	4	68	18	567
2014	11 to 20 years in the federal public service	33	27	16	9	8	3	4	64	19	474
2014	More than 20 years in the federal public service	36	34	13	6	8	2	2	72	15	264

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	26	9	6	3	0	82	9	158
2017	3 to 10 years in the federal public service	46	28	9	11	6	0	74	17	489
2017	11 to 20 years in the federal public service	48	26	8	10	7	1	75	16	618
2017	More than 20 years in the federal public service	45	33	7	7	7	1	78	15	218
2014	Less than 3 years in the federal public service	52	29	8	10	1	0	82	11	91
2014	3 to 10 years in the federal public service	46	27	11	7	8	1	74	15	567
2014	11 to 20 years in the federal public service	47	27	8	10	7	1	75	17	474
2014	More than 20 years in the federal public service	52	26	7	8	6	1	79	14	265

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	26	9	6	1	3	1	84	7	159
2017	3 to 10 years in the federal public service	39	34	11	9	6	1	0	73	15	488
2017	11 to 20 years in the federal public service	41	30	11	12	4	2	0	73	16	617
2017	More than 20 years in the federal public service	43	36	7	5	7	1	0	80	12	215
2014	Less than 3 years in the federal public service	42	36	7	10	2	2	1	80	13	91
2014	3 to 10 years in the federal public service	34	37	12	11	4	1	1	73	15	567
2014	11 to 20 years in the federal public service	40	36	9	9	4	1	1	77	13	474
2014	More than 20 years in the federal public service	41	39	6	8	5	1	0	81	13	265
2011	Less than 3 years in the federal public service	39	35	8	11	4	2	1	76	15	220
2011	3 to 10 years in the federal public service	38	36	10	9	4	2	0	76	13	711
2011	11 to 20 years in the federal public service	38	40	8	8	4	1	0	79	13	403
2011	More than 20 years in the federal public service	37	39	9	9	4	1	0	77	14	364
2008	Less than 3 years in the federal public service	43	36	11	6	2	3	0	81	8	160
2008	3 to 10 years in the federal public service	37	39	7	10	5	2	0	78	15	370
2008	11 to 20 years in the federal public service	36	40	11	8	4	2	1	77	12	196
2008	More than 20 years in the federal public service	36	40	6	11	6	0	0	77	17	239

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	24	6	2	1	28	3	87	4	157
2017	3 to 10 years in the federal public service	33	27	12	9	7	11	0	67	19	490
2017	11 to 20 years in the federal public service	32	29	13	7	8	8	2	68	17	618
2017	More than 20 years in the federal public service	33	30	10	11	8	6	2	69	21	218
2014	Less than 3 years in the federal public service	41	21	2	6	5	21	4	84	14	91
2014	3 to 10 years in the federal public service	33	28	14	9	8	7	1	66	19	567
2014	11 to 20 years in the federal public service	34	26	12	11	6	9	1	67	19	474
2014	More than 20 years in the federal public service	42	26	11	8	6	6	1	73	15	265
2011	Less than 3 years in the federal public service	42	22	9	8	3	15	2	77	13	221
2011	3 to 10 years in the federal public service	37	27	12	9	6	9	1	70	16	710
2011	11 to 20 years in the federal public service	34	32	10	10	8	5	0	71	19	403
2011	More than 20 years in the federal public service	39	28	11	7	10	4	1	71	18	363
2008	Less than 3 years in the federal public service	43	24	8	4	2	16	3	83	8	160
2008	3 to 10 years in the federal public service	35	29	10	9	6	11	0	72	17	370
2008	11 to 20 years in the federal public service	36	28	11	11	6	6	2	69	19	197
2008	More than 20 years in the federal public service	39	25	10	11	11	4	0	67	22	239

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	16	10	9	5	37	6	57	25	158
2017	3 to 10 years in the federal public service	13	18	18	15	9	23	4	42	33	490
2017	11 to 20 years in the federal public service	15	24	17	14	10	16	4	48	31	618
2017	More than 20 years in the federal public service	17	29	16	12	11	13	3	54	27	218
2014	Less than 3 years in the federal public service	21	15	12	10	8	30	4	55	27	91
2014	3 to 10 years in the federal public service	13	23	14	17	12	18	2	46	37	566
2014	11 to 20 years in the federal public service	15	23	17	12	11	17	4	49	29	474
2014	More than 20 years in the federal public service	18	32	17	13	10	8	2	55	26	265

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	30	3	2	1	0	94	2	157
2017	3 to 10 years in the federal public service	50	35	6	7	2	1	86	9	490
2017	11 to 20 years in the federal public service	49	34	7	8	2	0	83	10	618
2017	More than 20 years in the federal public service	55	32	7	4	2	0	87	6	217
2014	Less than 3 years in the federal public service	61	36	2	1	0	0	96	1	91
2014	3 to 10 years in the federal public service	49	37	4	7	3	0	86	10	567
2014	11 to 20 years in the federal public service	50	33	9	6	2	0	83	8	474
2014	More than 20 years in the federal public service	48	36	6	7	3	0	84	10	264

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	28	12	4	4	1	1	80	8	159
2017	3 to 10 years in the federal public service	43	31	10	8	6	1	0	75	14	490
2017	11 to 20 years in the federal public service	40	35	12	9	4	0	0	75	13	618
2017	More than 20 years in the federal public service	42	36	7	9	6	0	0	78	15	217
2014	Less than 3 years in the federal public service	48	34	9	4	3	0	2	83	8	91
2014	3 to 10 years in the federal public service	42	33	9	9	6	1	0	76	15	566
2014	11 to 20 years in the federal public service	38	33	13	11	5	0	1	72	15	474
2014	More than 20 years in the federal public service	42	32	10	9	5	1	1	76	14	265
2011	Less than 3 years in the federal public service	45	34	9	3	7	0	0	80	10	221
2011	3 to 10 years in the federal public service	38	37	11	8	5	1	0	76	14	712
2011	11 to 20 years in the federal public service	38	35	10	11	5	1	0	74	16	403
2011	More than 20 years in the federal public service	36	37	10	10	7	1	0	73	17	363
2008	Less than 3 years in the federal public service	38	38	8	12	3	0	1	77	15	160
2008	3 to 10 years in the federal public service	35	37	12	11	5	1	0	72	16	370
2008	11 to 20 years in the federal public service	37	37	11	8	7	0	1	74	15	198
2008	More than 20 years in the federal public service	37	33	10	10	9	0	1	71	19	240

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	24	5	3	3	2	1	88	6	159
2017	3 to 10 years in the federal public service	50	26	9	6	5	3	1	79	12	490
2017	11 to 20 years in the federal public service	46	29	12	7	5	1	0	76	11	618
2017	More than 20 years in the federal public service	48	29	11	6	6	1	0	78	11	218
2014	Less than 3 years in the federal public service	61	30	5	4	1	0	0	90	5	91
2014	3 to 10 years in the federal public service	50	25	11	6	5	3	1	78	11	567
2014	11 to 20 years in the federal public service	44	28	13	7	5	3	0	75	12	473
2014	More than 20 years in the federal public service	51	24	13	6	3	1	0	77	9	265
2011	Less than 3 years in the federal public service	56	25	7	5	5	2	1	83	10	221
2011	3 to 10 years in the federal public service	43	32	11	7	4	2	1	77	11	711
2011	11 to 20 years in the federal public service	44	28	11	8	4	4	1	76	13	403
2011	More than 20 years in the federal public service	42	36	10	5	6	1	1	79	11	364
2008	Less than 3 years in the federal public service	49	29	9	6	3	3	0	81	10	160
2008	3 to 10 years in the federal public service	44	29	9	7	6	4	0	77	13	370
2008	11 to 20 years in the federal public service	46	28	9	8	6	4	1	76	14	198
2008	More than 20 years in the federal public service	44	28	11	7	8	2	0	73	15	240

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	31	8	3	3	1	1	86	6	157
2017	3 to 10 years in the federal public service	48	29	8	10	4	0	0	78	14	489
2017	11 to 20 years in the federal public service	45	33	10	8	3	0	0	78	11	617
2017	More than 20 years in the federal public service	47	29	7	9	7	1	0	77	16	218
2014	Less than 3 years in the federal public service	59	25	9	5	1	0	0	84	6	91
2014	3 to 10 years in the federal public service	45	30	10	10	4	0	1	76	14	567
2014	11 to 20 years in the federal public service	42	34	10	9	5	0	0	76	14	474
2014	More than 20 years in the federal public service	48	26	11	9	4	0	0	75	14	265
2011	Less than 3 years in the federal public service	54	27	7	6	6	1	0	82	11	220
2011	3 to 10 years in the federal public service	41	35	8	10	5	0	0	77	15	712
2011	11 to 20 years in the federal public service	43	35	8	11	4	0	0	78	15	403
2011	More than 20 years in the federal public service	38	39	8	8	6	1	0	77	15	364
2008	Less than 3 years in the federal public service	45	34	11	6	4	0	0	79	10	160
2008	3 to 10 years in the federal public service	41	33	8	10	7	1	1	75	17	370
2008	11 to 20 years in the federal public service	45	32	7	11	5	1	0	77	16	197
2008	More than 20 years in the federal public service	39	31	10	11	8	0	0	71	19	239

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	86	8	2	2	1	1	1	95	3	158
2017	3 to 10 years in the federal public service	83	12	3	1	1	0	0	95	2	489
2017	11 to 20 years in the federal public service	79	12	4	3	1	0	0	92	4	616
2017	More than 20 years in the federal public service	81	11	4	2	2	0	0	92	4	217
2014	Less than 3 years in the federal public service	91	6	1	1	1	0	0	97	2	91
2014	3 to 10 years in the federal public service	82	13	2	1	1	0	0	96	2	567
2014	11 to 20 years in the federal public service	78	15	3	3	2	0	0	93	5	474
2014	More than 20 years in the federal public service	85	8	4	2	1	0	1	93	3	265
2011	Less than 3 years in the federal public service	84	11	2	2	0	0	1	96	2	221
2011	3 to 10 years in the federal public service	80	13	2	2	2	0	1	94	4	712
2011	11 to 20 years in the federal public service	79	13	4	2	1	1	0	92	3	401
2011	More than 20 years in the federal public service	78	13	3	4	2	0	0	91	5	364
2008	Less than 3 years in the federal public service	84	10	1	4	1	0	1	94	4	160
2008	3 to 10 years in the federal public service	79	12	3	3	2	0	1	92	5	370
2008	11 to 20 years in the federal public service	81	8	3	3	2	0	2	91	5	196
2008	More than 20 years in the federal public service	79	9	3	6	2	0	2	89	9	240

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	15	5	3	3	4	7	89	6	157
2017	3 to 10 years in the federal public service	53	23	6	6	5	3	3	81	12	489
2017	11 to 20 years in the federal public service	54	23	8	7	4	2	3	81	12	618
2017	More than 20 years in the federal public service	50	28	6	5	5	1	5	83	10	216
2014	Less than 3 years in the federal public service	46	19	8	3	1	8	13	84	6	91
2014	3 to 10 years in the federal public service	52	25	5	6	5	3	4	83	12	566
2014	11 to 20 years in the federal public service	50	22	8	7	4	4	5	79	12	473
2014	More than 20 years in the federal public service	49	25	8	4	4	2	9	83	8	264
2011	Less than 3 years in the federal public service	49	24	7	5	6	4	4	80	12	221
2011	3 to 10 years in the federal public service	39	26	10	9	6	6	4	72	17	713
2011	11 to 20 years in the federal public service	40	34	7	8	4	3	4	80	13	403
2011	More than 20 years in the federal public service	42	31	9	6	4	2	7	79	10	365

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	18	3	4	2	1	1	91	6	158
2017	3 to 10 years in the federal public service	57	23	9	6	4	1	0	81	10	489
2017	11 to 20 years in the federal public service	57	23	8	6	5	1	0	81	10	619
2017	More than 20 years in the federal public service	50	31	7	6	6	0	1	82	11	218

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	17	6	2	1	1	0	91	4	158
2017	3 to 10 years in the federal public service	60	20	10	4	3	3	0	82	7	490
2017	11 to 20 years in the federal public service	57	22	12	5	4	1	0	79	9	617
2017	More than 20 years in the federal public service	55	24	9	7	5	0	1	79	12	218

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	25	3	6	2	1	0	89	8	158
2017	3 to 10 years in the federal public service	53	26	8	7	6	1	0	80	12	489
2017	11 to 20 years in the federal public service	48	28	11	8	4	0	0	76	13	617
2017	More than 20 years in the federal public service	49	26	11	7	7	0	1	75	14	218
2014	Less than 3 years in the federal public service	58	25	8	6	2	0	0	84	9	90
2014	3 to 10 years in the federal public service	52	24	9	8	6	1	0	76	14	567
2014	11 to 20 years in the federal public service	46	31	10	8	6	0	0	77	13	473
2014	More than 20 years in the federal public service	54	28	9	5	4	0	0	82	9	265

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	33	29	14	5	5	4	11	72	11	83
2017	11 to 20 years in the federal public service	29	32	13	8	5	5	8	70	15	246
2017	More than 20 years in the federal public service	25	38	12	8	5	3	7	71	15	94
2014	3 to 10 years in the federal public service	42	29	9	7	3	5	4	78	12	91
2014	11 to 20 years in the federal public service	43	25	11	4	2	4	10	80	7	154
2014	More than 20 years in the federal public service	48	26	8	7	2	3	7	82	9	120

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	23	7	4	1	7	0	87	5	159
2017	3 to 10 years in the federal public service	37	34	11	9	6	3	1	73	16	490
2017	11 to 20 years in the federal public service	27	34	16	10	6	6	0	65	17	618
2017	More than 20 years in the federal public service	24	40	11	12	8	5	0	67	21	218
2014	Less than 3 years in the federal public service	49	37	7	1	1	5	0	90	2	91
2014	3 to 10 years in the federal public service	32	38	13	7	5	6	0	74	12	566
2014	11 to 20 years in the federal public service	29	33	13	11	6	7	0	67	18	474
2014	More than 20 years in the federal public service	30	43	12	8	3	4	0	76	11	265
2011	Less than 3 years in the federal public service	46	28	11	6	2	6	0	80	8	220
2011	3 to 10 years in the federal public service	31	32	15	7	8	6	0	67	16	711
2011	11 to 20 years in the federal public service	28	30	16	9	10	7	0	62	21	402
2011	More than 20 years in the federal public service	29	33	13	11	10	4	0	65	22	363

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	26	11	3	3	3	0	83	6	159
2017	3 to 10 years in the federal public service	36	33	14	10	7	1	0	70	16	489
2017	11 to 20 years in the federal public service	25	35	17	12	8	2	0	61	21	618
2017	More than 20 years in the federal public service	25	35	15	15	9	1	0	61	24	217
2014	Less than 3 years in the federal public service	47	34	9	3	3	3	0	84	7	91
2014	3 to 10 years in the federal public service	30	39	14	9	7	2	0	70	16	566
2014	11 to 20 years in the federal public service	24	38	18	10	8	2	0	63	18	474
2014	More than 20 years in the federal public service	30	40	17	9	3	1	0	71	12	265
2011	Less than 3 years in the federal public service	46	35	8	5	3	3	0	84	8	219
2011	3 to 10 years in the federal public service	26	36	16	10	7	4	0	65	18	711
2011	11 to 20 years in the federal public service	22	36	15	13	11	3	0	60	25	402
2011	More than 20 years in the federal public service	23	33	19	12	12	2	0	57	24	363
2008	Less than 3 years in the federal public service	50	32	11	1	2	3	1	85	3	160
2008	3 to 10 years in the federal public service	27	40	17	8	6	2	0	68	15	370
2008	11 to 20 years in the federal public service	26	37	15	12	7	2	0	65	20	199
2008	More than 20 years in the federal public service	25	41	14	10	9	1	0	67	19	240

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	32	14	6	4	10	74	11	159
2017	3 to 10 years in the federal public service	25	31	20	13	8	3	58	22	490
2017	11 to 20 years in the federal public service	17	33	18	17	9	5	53	28	618
2017	More than 20 years in the federal public service	17	35	19	15	11	3	53	27	218
2014	Less than 3 years in the federal public service	38	32	13	6	4	7	75	11	91
2014	3 to 10 years in the federal public service	20	36	20	13	6	5	58	21	566
2014	11 to 20 years in the federal public service	17	35	19	14	9	5	55	25	474
2014	More than 20 years in the federal public service	18	42	19	15	3	3	62	19	265
2011	Less than 3 years in the federal public service	34	38	13	7	4	5	75	11	221
2011	3 to 10 years in the federal public service	14	41	17	14	7	7	59	23	711
2011	11 to 20 years in the federal public service	14	38	19	16	9	5	55	25	403
2011	More than 20 years in the federal public service	18	32	21	16	11	3	51	27	365
2008	Less than 3 years in the federal public service	27	38	15	10	3	8	70	14	160
2008	3 to 10 years in the federal public service	16	44	14	15	8	5	62	23	370
2008	11 to 20 years in the federal public service	11	46	14	21	6	3	58	28	197
2008	More than 20 years in the federal public service	10	44	16	17	9	3	56	27	240

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	30	14	9	5	6	71	15	159
2017	3 to 10 years in the federal public service	32	28	14	12	10	4	63	23	488
2017	11 to 20 years in the federal public service	22	30	17	14	11	6	55	27	619
2017	More than 20 years in the federal public service	25	33	18	10	11	3	59	22	218
2014	Less than 3 years in the federal public service	40	30	10	7	5	7	76	14	91
2014	3 to 10 years in the federal public service	24	29	17	13	9	8	58	23	566
2014	11 to 20 years in the federal public service	20	31	17	15	11	5	54	28	474
2014	More than 20 years in the federal public service	26	30	16	13	8	6	60	22	265
2011	Less than 3 years in the federal public service	32	35	12	9	4	8	73	14	221
2011	3 to 10 years in the federal public service	18	33	16	12	12	10	56	26	711
2011	11 to 20 years in the federal public service	17	32	15	17	13	7	53	31	403
2011	More than 20 years in the federal public service	21	29	18	15	11	7	54	28	365
2008	Less than 3 years in the federal public service	31	35	15	9	3	7	71	13	159
2008	3 to 10 years in the federal public service	16	37	15	15	9	7	57	26	370
2008	11 to 20 years in the federal public service	18	35	17	14	11	6	55	27	198
2008	More than 20 years in the federal public service	15	41	15	15	10	4	58	26	240

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	34	18	9	4	8	66	14	159
2017	3 to 10 years in the federal public service	24	38	15	14	8	1	63	22	490
2017	11 to 20 years in the federal public service	18	37	17	16	10	2	56	27	618
2017	More than 20 years in the federal public service	16	38	15	17	13	1	55	30	217
2014	Less than 3 years in the federal public service	40	27	14	7	7	4	70	15	91
2014	3 to 10 years in the federal public service	18	37	16	16	10	3	57	26	567
2014	11 to 20 years in the federal public service	15	36	11	23	11	3	54	35	474
2014	More than 20 years in the federal public service	16	44	16	15	8	2	60	23	264
2011	Less than 3 years in the federal public service	31	38	10	11	6	3	72	18	221
2011	3 to 10 years in the federal public service	17	39	14	17	11	2	57	29	710
2011	11 to 20 years in the federal public service	16	38	13	19	12	2	55	32	403
2011	More than 20 years in the federal public service	15	37	14	22	12	1	53	34	365
2008	Less than 3 years in the federal public service	31	42	8	14	2	3	75	17	160
2008	3 to 10 years in the federal public service	15	41	14	20	9	1	57	29	370
2008	11 to 20 years in the federal public service	18	41	11	21	8	2	60	30	199
2008	More than 20 years in the federal public service	17	43	12	16	11	1	60	27	238

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	51	9	3	3	4	84	6	159
2017	3 to 10 years in the federal public service	33	44	14	7	3	1	77	9	488
2017	11 to 20 years in the federal public service	29	44	15	8	4	0	74	12	618
2017	More than 20 years in the federal public service	27	45	14	11	2	1	73	13	218
2014	Less than 3 years in the federal public service	33	46	8	7	2	3	81	10	91
2014	3 to 10 years in the federal public service	29	44	15	9	2	2	74	11	566
2014	11 to 20 years in the federal public service	25	41	18	11	3	2	67	14	474
2014	More than 20 years in the federal public service	25	48	17	8	2	2	74	9	265
2011	Less than 3 years in the federal public service	48	32	12	3	3	2	82	6	221
2011	3 to 10 years in the federal public service	32	41	14	7	3	3	75	11	712
2011	11 to 20 years in the federal public service	27	41	12	12	4	2	70	17	402
2011	More than 20 years in the federal public service	30	44	11	10	5	1	75	14	364

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	37	6	1	1	7	0	92	2	159
2017	3 to 10 years in the federal public service	44	35	11	3	1	5	0	84	5	487
2017	11 to 20 years in the federal public service	41	41	12	2	1	3	0	85	3	617
2017	More than 20 years in the federal public service	36	43	11	3	1	4	1	84	5	217
2014	Less than 3 years in the federal public service	45	31	8	3	2	8	3	85	6	91
2014	3 to 10 years in the federal public service	39	40	12	3	1	4	1	83	4	566
2014	11 to 20 years in the federal public service	45	34	10	3	1	6	0	85	4	474
2014	More than 20 years in the federal public service	47	34	10	3	1	4	1	85	4	265
2011	Less than 3 years in the federal public service	48	35	8	2	1	5	1	88	3	221
2011	3 to 10 years in the federal public service	37	38	12	4	1	7	0	81	6	711
2011	11 to 20 years in the federal public service	41	35	12	5	1	4	1	80	7	402
2011	More than 20 years in the federal public service	45	33	13	3	1	5	0	82	4	364

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	25	13	8	5	7	2	72	14	158
2017	3 to 10 years in the federal public service	40	33	12	8	2	3	1	76	11	488
2017	11 to 20 years in the federal public service	46	33	9	6	3	2	1	82	9	616
2017	More than 20 years in the federal public service	52	31	7	7	2	1	0	84	9	218
2014	Less than 3 years in the federal public service	39	23	14	9	6	3	5	68	16	91
2014	3 to 10 years in the federal public service	40	37	9	6	4	2	2	80	10	567
2014	11 to 20 years in the federal public service	45	35	9	4	4	2	1	82	8	474
2014	More than 20 years in the federal public service	52	33	7	3	2	3	1	88	5	265
2011	Less than 3 years in the federal public service	42	32	9	8	1	5	3	80	10	221
2011	3 to 10 years in the federal public service	37	36	10	8	5	4	1	76	14	710
2011	11 to 20 years in the federal public service	43	30	7	9	5	5	1	78	14	401
2011	More than 20 years in the federal public service	46	30	10	6	5	2	1	78	12	363
2008	Less than 3 years in the federal public service	32	37	9	8	6	6	1	75	15	160
2008	3 to 10 years in the federal public service	31	34	10	12	6	7	1	70	19	368
2008	11 to 20 years in the federal public service	35	38	10	7	7	3	1	75	14	200
2008	More than 20 years in the federal public service	41	29	12	10	4	3	1	74	14	240

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	30	14	7	4	13	3	69	14	159
2017	3 to 10 years in the federal public service	28	32	17	13	5	4	1	63	19	489
2017	11 to 20 years in the federal public service	30	32	18	12	4	3	1	65	17	617
2017	More than 20 years in the federal public service	31	38	14	8	7	3	0	70	15	217
2014	Less than 3 years in the federal public service	23	24	23	12	5	10	4	54	19	91
2014	3 to 10 years in the federal public service	30	32	19	8	5	4	1	66	14	567
2014	11 to 20 years in the federal public service	32	33	15	11	4	4	1	69	15	473
2014	More than 20 years in the federal public service	41	34	14	4	2	4	0	78	7	265
2011	Less than 3 years in the federal public service	26	31	16	11	6	8	2	64	18	220
2011	3 to 10 years in the federal public service	22	36	18	9	7	6	2	63	18	711
2011	11 to 20 years in the federal public service	24	36	12	13	9	5	1	64	24	402
2011	More than 20 years in the federal public service	25	35	18	9	10	3	1	63	19	363

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	19	14	10	5	23	3	60	21	159
2017	3 to 10 years in the federal public service	19	22	14	13	15	13	4	50	33	489
2017	11 to 20 years in the federal public service	13	18	20	17	16	11	5	37	40	618
2017	More than 20 years in the federal public service	18	29	15	12	14	7	5	53	30	217
2014	Less than 3 years in the federal public service	19	22	10	2	6	25	15	68	15	91
2014	3 to 10 years in the federal public service	16	21	17	14	14	14	4	45	34	567
2014	11 to 20 years in the federal public service	13	16	17	14	20	13	6	36	43	474
2014	More than 20 years in the federal public service	15	22	20	17	9	11	7	45	31	262
2011	Less than 3 years in the federal public service	27	20	13	10	7	16	7	61	22	220
2011	3 to 10 years in the federal public service	13	17	16	15	14	18	7	41	38	711
2011	11 to 20 years in the federal public service	11	15	19	16	20	13	6	32	44	402
2011	More than 20 years in the federal public service	11	20	18	15	15	13	7	40	38	363

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	18	4	4	1	5	3	91	5	158
2017	3 to 10 years in the federal public service	61	23	9	3	2	1	2	86	5	489
2017	11 to 20 years in the federal public service	57	24	9	8	1	0	0	82	9	619
2017	More than 20 years in the federal public service	61	24	7	4	3	0	0	85	7	218
2014	Less than 3 years in the federal public service	67	18	3	5	2	1	3	89	8	91
2014	3 to 10 years in the federal public service	61	25	8	2	2	1	1	87	4	567
2014	11 to 20 years in the federal public service	57	25	8	5	3	0	1	83	8	473
2014	More than 20 years in the federal public service	58	28	6	5	2	0	1	87	7	263

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	16	4	0	1	6	1	95	1	158
2017	3 to 10 years in the federal public service	69	21	3	2	1	2	2	94	3	490
2017	11 to 20 years in the federal public service	71	20	4	1	0	3	1	95	2	619
2017	More than 20 years in the federal public service	70	22	3	1	0	3	1	95	1	218
2014	Less than 3 years in the federal public service	76	10	1	2	0	4	7	96	2	91
2014	3 to 10 years in the federal public service	69	22	3	1	1	4	1	95	2	566
2014	11 to 20 years in the federal public service	72	17	4	2	0	4	1	94	2	473
2014	More than 20 years in the federal public service	73	18	3	1	0	0	4	95	2	265
2011	Less than 3 years in the federal public service	70	17	3	1	1	4	5	94	2	221
2011	3 to 10 years in the federal public service	68	21	6	1	1	1	2	92	2	712
2011	11 to 20 years in the federal public service	71	16	8	2	0	2	2	90	2	402
2011	More than 20 years in the federal public service	71	17	5	2	0	2	3	93	2	365
2008	Less than 3 years in the federal public service	74	11	5	4	1	1	3	89	5	160
2008	3 to 10 years in the federal public service	68	17	6	3	2	2	2	89	5	370
2008	11 to 20 years in the federal public service	67	23	5	1	0	2	2	93	1	200
2008	More than 20 years in the federal public service	67	16	6	5	1	3	3	88	6	240

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	34	12	6	1	10	1	79	8	158
2017	3 to 10 years in the federal public service	33	36	10	12	7	2	0	70	20	490
2017	11 to 20 years in the federal public service	28	35	15	13	6	3	0	65	20	617
2017	More than 20 years in the federal public service	24	40	10	14	10	1	0	65	24	216
2014	Less than 3 years in the federal public service	40	28	14	8	4	2	4	72	13	91
2014	3 to 10 years in the federal public service	27	34	13	15	8	3	0	63	24	567
2014	11 to 20 years in the federal public service	26	32	17	14	7	3	1	61	22	473
2014	More than 20 years in the federal public service	24	41	18	10	4	3	0	66	15	265
2011	Less than 3 years in the federal public service	40	27	12	9	4	8	1	73	14	221
2011	3 to 10 years in the federal public service	28	36	16	9	8	2	0	65	18	711
2011	11 to 20 years in the federal public service	27	37	14	12	9	1	0	65	21	403
2011	More than 20 years in the federal public service	24	38	17	10	7	3	0	64	18	365
2008	Less than 3 years in the federal public service	34	33	15	8	2	6	2	73	11	160
2008	3 to 10 years in the federal public service	26	37	14	12	8	2	1	66	20	369
2008	11 to 20 years in the federal public service	28	38	14	8	10	2	0	68	18	200
2008	More than 20 years in the federal public service	23	35	18	10	10	3	1	61	21	240

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	26	10	13	3	10	2	71	18	158
2017	3 to 10 years in the federal public service	27	28	11	16	13	4	0	58	31	488
2017	11 to 20 years in the federal public service	23	26	15	16	16	2	1	51	34	615
2017	More than 20 years in the federal public service	14	29	18	15	17	0	7	47	34	217
2014	Less than 3 years in the federal public service	26	28	12	11	6	4	13	65	20	91
2014	3 to 10 years in the federal public service	22	26	13	18	19	2	1	49	38	567
2014	11 to 20 years in the federal public service	16	27	14	21	18	3	2	45	41	474
2014	More than 20 years in the federal public service	17	22	19	18	14	3	9	43	36	265
2011	Less than 3 years in the federal public service	29	26	14	10	11	3	7	61	23	221
2011	3 to 10 years in the federal public service	19	29	13	14	19	4	1	51	35	713
2011	11 to 20 years in the federal public service	15	27	15	21	17	3	1	44	40	403
2011	More than 20 years in the federal public service	11	25	14	22	21	2	6	39	46	365
2008	Less than 3 years in the federal public service	37	38	8	7	4	3	3	80	12	159
2008	3 to 10 years in the federal public service	27	34	11	14	12	1	1	62	27	370
2008	11 to 20 years in the federal public service	24	30	12	16	16	2	0	55	32	200
2008	More than 20 years in the federal public service	15	29	15	17	19	1	4	46	38	238

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	32	15	10	1	5	73	11	156
2017	3 to 10 years in the federal public service	31	35	16	10	5	3	68	15	488
2017	11 to 20 years in the federal public service	25	39	17	9	5	4	67	15	618
2017	More than 20 years in the federal public service	23	44	18	9	5	2	68	13	217

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	30	8	2	1	8	0	88	3	158
2017	3 to 10 years in the federal public service	46	29	13	5	2	4	1	79	7	490
2017	11 to 20 years in the federal public service	43	36	12	4	3	3	0	81	7	618
2017	More than 20 years in the federal public service	45	36	12	2	1	4	0	84	3	218
2014	Less than 3 years in the federal public service	59	25	6	3	2	3	1	88	6	91
2014	3 to 10 years in the federal public service	48	33	11	2	2	4	1	84	4	565
2014	11 to 20 years in the federal public service	45	34	11	3	1	5	0	85	4	474
2014	More than 20 years in the federal public service	51	35	9	2	1	3	0	88	3	265

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	33	6	2	1	1	0	90	3	158
2017	3 to 10 years in the federal public service	46	34	12	5	2	1	0	81	7	490
2017	11 to 20 years in the federal public service	37	42	11	5	3	2	0	81	8	619
2017	More than 20 years in the federal public service	39	43	9	4	4	1	0	83	7	218
2014	Less than 3 years in the federal public service	53	30	7	3	2	3	1	86	6	91
2014	3 to 10 years in the federal public service	46	34	9	5	3	3	0	82	8	567
2014	11 to 20 years in the federal public service	42	37	9	7	2	3	0	81	10	474
2014	More than 20 years in the federal public service	44	39	13	1	1	2	0	84	3	265
2011	Less than 3 years in the federal public service	51	32	8	2	2	4	1	87	4	221
2011	3 to 10 years in the federal public service	35	39	14	6	3	2	0	76	10	711
2011	11 to 20 years in the federal public service	31	38	15	7	5	4	0	72	13	403
2011	More than 20 years in the federal public service	34	37	15	5	5	3	0	74	10	365

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	21	3	2	1	0	0	94	2	158
2017	3 to 10 years in the federal public service	55	33	7	3	1	1	0	89	5	489
2017	11 to 20 years in the federal public service	42	41	9	5	3	0	0	84	8	619
2017	More than 20 years in the federal public service	42	39	8	5	6	0	0	81	11	217
2014	Less than 3 years in the federal public service	67	23	6	0	1	1	1	92	1	91
2014	3 to 10 years in the federal public service	51	35	8	3	2	1	0	87	5	567
2014	11 to 20 years in the federal public service	49	34	9	5	2	0	0	83	7	474
2014	More than 20 years in the federal public service	54	35	7	3	1	0	0	89	4	263
2011	Less than 3 years in the federal public service	60	31	6	1	1	1	0	91	3	220
2011	3 to 10 years in the federal public service	45	37	12	4	2	1	0	82	6	712
2011	11 to 20 years in the federal public service	42	35	11	7	5	1	0	77	12	403
2011	More than 20 years in the federal public service	38	38	11	8	5	1	0	77	13	364
2008	Less than 3 years in the federal public service	61	30	4	3	2	0	0	91	5	160
2008	3 to 10 years in the federal public service	39	45	8	5	3	1	0	84	8	370
2008	11 to 20 years in the federal public service	39	43	9	7	3	0	0	82	9	199
2008	More than 20 years in the federal public service	38	41	9	5	6	0	0	79	11	238

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	21	10	5	1	0	0	84	7	157
2017	3 to 10 years in the federal public service	45	28	15	7	4	0	0	73	11	490
2017	11 to 20 years in the federal public service	35	35	15	8	5	1	0	71	14	618
2017	More than 20 years in the federal public service	34	32	14	11	8	1	0	66	19	217
2014	Less than 3 years in the federal public service	50	29	12	6	1	0	1	81	7	91
2014	3 to 10 years in the federal public service	31	37	17	9	5	1	0	69	14	566
2014	11 to 20 years in the federal public service	29	34	18	11	6	1	1	64	17	474
2014	More than 20 years in the federal public service	37	35	17	7	4	0	0	72	11	263
2011	Less than 3 years in the federal public service	46	34	8	7	4	1	1	81	11	221
2011	3 to 10 years in the federal public service	34	33	16	9	6	1	0	68	15	712
2011	11 to 20 years in the federal public service	27	32	19	10	10	1	0	60	20	403
2011	More than 20 years in the federal public service	30	27	18	17	7	1	0	58	24	365

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	27	7	3	2	0	0	87	5	158
2017	3 to 10 years in the federal public service	45	32	11	8	3	0	0	77	11	488
2017	11 to 20 years in the federal public service	36	37	14	8	5	0	0	73	13	618
2017	More than 20 years in the federal public service	34	34	10	12	8	0	1	70	20	218
2014	Less than 3 years in the federal public service	48	36	10	3	1	0	1	86	4	91
2014	3 to 10 years in the federal public service	33	39	13	10	4	0	0	73	14	566
2014	11 to 20 years in the federal public service	30	37	16	11	5	0	0	67	17	474
2014	More than 20 years in the federal public service	36	42	14	5	3	0	0	78	8	264
2011	Less than 3 years in the federal public service	44	34	11	7	3	0	1	79	10	221
2011	3 to 10 years in the federal public service	34	36	16	8	6	0	0	70	14	709
2011	11 to 20 years in the federal public service	29	37	16	9	8	0	0	66	18	403
2011	More than 20 years in the federal public service	30	32	18	13	7	1	0	62	20	365
2008	Less than 3 years in the federal public service	47	37	10	3	1	1	0	85	4	160
2008	3 to 10 years in the federal public service	33	43	11	8	4	0	0	76	13	370
2008	11 to 20 years in the federal public service	27	46	13	9	5	0	1	73	13	199
2008	More than 20 years in the federal public service	30	38	15	9	7	0	0	69	16	240

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	17	16	8	7	5	1	67	16	158
2017	3 to 10 years in the federal public service	38	26	15	11	7	4	0	67	18	489
2017	11 to 20 years in the federal public service	31	27	18	10	10	4	1	61	20	618
2017	More than 20 years in the federal public service	31	22	19	12	12	2	2	56	25	216
2014	Less than 3 years in the federal public service	33	23	14	10	7	10	4	64	19	91
2014	3 to 10 years in the federal public service	27	25	19	15	10	3	1	54	26	567
2014	11 to 20 years in the federal public service	24	25	17	17	12	4	0	52	31	474
2014	More than 20 years in the federal public service	32	26	21	13	6	2	1	60	19	264
2011	Less than 3 years in the federal public service	37	25	18	8	8	2	3	65	16	221
2011	3 to 10 years in the federal public service	29	26	17	12	12	4	0	57	26	712
2011	11 to 20 years in the federal public service	24	28	16	17	11	4	0	55	29	403
2011	More than 20 years in the federal public service	27	23	18	15	13	3	2	52	29	365
2008	Less than 3 years in the federal public service	32	23	15	14	7	6	2	60	24	160
2008	3 to 10 years in the federal public service	25	30	18	14	7	5	0	58	23	370
2008	11 to 20 years in the federal public service	24	31	16	15	8	5	1	59	24	199
2008	More than 20 years in the federal public service	26	30	13	15	10	4	1	59	27	240

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	51	16	32	159
2017	3 to 10 years in the federal public service	44	22	34	490
2017	11 to 20 years in the federal public service	45	25	30	618
2017	More than 20 years in the federal public service	41	27	31	218
2014	Less than 3 years in the federal public service	36	28	36	91
2014	3 to 10 years in the federal public service	48	19	33	567
2014	11 to 20 years in the federal public service	46	22	32	474
2014	More than 20 years in the federal public service	45	28	27	265
2011	Less than 3 years in the federal public service	43	25	32	220
2011	3 to 10 years in the federal public service	48	21	31	713
2011	11 to 20 years in the federal public service	48	24	28	403
2011	More than 20 years in the federal public service	43	28	29	363

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	11	26	5	52	6	78
2017	3 to 10 years in the federal public service	4	37	48	3	4	4	215
2017	11 to 20 years in the federal public service	3	24	62	3	0	7	281
2017	More than 20 years in the federal public service	44	7	39	0	8	2	90
2014	Less than 3 years in the federal public service	0	13	31	12	9999	44	32
2014	3 to 10 years in the federal public service	1	25	59	7	9999	8	271
2014	11 to 20 years in the federal public service	4	16	66	7	9999	7	216
2014	More than 20 years in the federal public service	37	12	41	1	9999	9	119
2011	Less than 3 years in the federal public service	2	25	39	11	9999	23	95
2011	3 to 10 years in the federal public service	1	25	61	6	9999	6	341
2011	11 to 20 years in the federal public service	3	22	64	3	9999	8	196
2011	More than 20 years in the federal public service	44	8	37	7	9999	4	158

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	10	90	159
2017	3 to 10 years in the federal public service	15	85	490
2017	11 to 20 years in the federal public service	19	81	618
2017	More than 20 years in the federal public service	18	82	217
2014	3 to 10 years in the federal public service	17	83	567
2014	11 to 20 years in the federal public service	21	79	474
2014	More than 20 years in the federal public service	12	88	265

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	56	16
2017	3 to 10 years in the federal public service	46	72
2017	11 to 20 years in the federal public service	42	117
2017	More than 20 years in the federal public service	26	38
2014	3 to 10 years in the federal public service	45	94
2014	11 to 20 years in the federal public service	27	99
2014	More than 20 years in the federal public service	32	33

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	62	16
2017	3 to 10 years in the federal public service	67	72
2017	11 to 20 years in the federal public service	72	117
2017	More than 20 years in the federal public service	77	38
2014	3 to 10 years in the federal public service	72	94
2014	11 to 20 years in the federal public service	79	99
2014	More than 20 years in the federal public service	76	33

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16
2017	11 to 20 years in the federal public service	9	117
2014	11 to 20 years in the federal public service	9	99

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	16
2017	3 to 10 years in the federal public service	72
2017	11 to 20 years in the federal public service	117
2017	More than 20 years in the federal public service	38
2014	3 to 10 years in the federal public service	94
2014	11 to 20 years in the federal public service	99
2014	More than 20 years in the federal public service	33

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16
2017	3 to 10 years in the federal public service	8	72
2017	11 to 20 years in the federal public service	7	117
2014	3 to 10 years in the federal public service	9	94
2014	11 to 20 years in the federal public service	5	99

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	117
2014	11 to 20 years in the federal public service	0	99

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	33	72
2017	11 to 20 years in the federal public service	40	118
2017	More than 20 years in the federal public service	26	38
2014	3 to 10 years in the federal public service	41	94
2014	11 to 20 years in the federal public service	35	99
2014	More than 20 years in the federal public service	48	33

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	40	72
2017	11 to 20 years in the federal public service	47	118
2017	More than 20 years in the federal public service	49	38
2014	3 to 10 years in the federal public service	50	94
2014	11 to 20 years in the federal public service	47	99
2014	More than 20 years in the federal public service	48	33

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	43	72
2017	11 to 20 years in the federal public service	45	118
2017	More than 20 years in the federal public service	61	38
2014	3 to 10 years in the federal public service	53	94
2014	11 to 20 years in the federal public service	56	99
2014	More than 20 years in the federal public service	49	33

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	41	72
2017	11 to 20 years in the federal public service	33	118
2017	More than 20 years in the federal public service	50	38
2014	3 to 10 years in the federal public service	39	94
2014	11 to 20 years in the federal public service	45	99
2014	More than 20 years in the federal public service	36	33

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	31	72
2017	11 to 20 years in the federal public service	31	118
2017	More than 20 years in the federal public service	32	38
2014	3 to 10 years in the federal public service	30	94
2014	11 to 20 years in the federal public service	44	99
2014	More than 20 years in the federal public service	21	33

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	77	16
2017	3 to 10 years in the federal public service	57	72
2017	11 to 20 years in the federal public service	55	118
2017	More than 20 years in the federal public service	53	38
2014	3 to 10 years in the federal public service	58	94
2014	11 to 20 years in the federal public service	49	99
2014	More than 20 years in the federal public service	60	33

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	25	72
2017	11 to 20 years in the federal public service	33	118
2017	More than 20 years in the federal public service	20	38
2014	3 to 10 years in the federal public service	34	94
2014	11 to 20 years in the federal public service	35	99
2014	More than 20 years in the federal public service	30	33

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	38
2014	3 to 10 years in the federal public service	0	94

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	72
2014	3 to 10 years in the federal public service	6	94

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16
2017	3 to 10 years in the federal public service	15	72
2017	11 to 20 years in the federal public service	10	118
2017	More than 20 years in the federal public service	13	38
2014	11 to 20 years in the federal public service	9	99

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	48	72
2017	11 to 20 years in the federal public service	45	118
2017	More than 20 years in the federal public service	58	38
2014	3 to 10 years in the federal public service	49	94
2014	11 to 20 years in the federal public service	43	99
2014	More than 20 years in the federal public service	36	33

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	72
2017	11 to 20 years in the federal public service	22	118
2017	More than 20 years in the federal public service	13	38
2014	3 to 10 years in the federal public service	27	94
2014	11 to 20 years in the federal public service	28	99
2014	More than 20 years in the federal public service	34	33

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	72
2017	11 to 20 years in the federal public service	12	118
2014	3 to 10 years in the federal public service	15	94
2014	11 to 20 years in the federal public service	8	99
2014	More than 20 years in the federal public service	0	33

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	72
2017	11 to 20 years in the federal public service	54	118
2017	More than 20 years in the federal public service	44	38
2014	3 to 10 years in the federal public service	48	94
2014	11 to 20 years in the federal public service	49	99
2014	More than 20 years in the federal public service	63	33

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	72
2017	11 to 20 years in the federal public service	32	118
2017	More than 20 years in the federal public service	39	38
2014	3 to 10 years in the federal public service	35	94
2014	11 to 20 years in the federal public service	29	99
2014	More than 20 years in the federal public service	27	33

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16
2017	3 to 10 years in the federal public service	11	72
2017	11 to 20 years in the federal public service	12	118
2017	More than 20 years in the federal public service	26	38
2014	3 to 10 years in the federal public service	11	94
2014	11 to 20 years in the federal public service	10	99

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	72
2017	11 to 20 years in the federal public service	11	118
2014	3 to 10 years in the federal public service	12	94
2014	11 to 20 years in the federal public service	6	99

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16
2017	3 to 10 years in the federal public service	11	72
2017	11 to 20 years in the federal public service	15	118
2017	More than 20 years in the federal public service	13	38
2014	3 to 10 years in the federal public service	17	94
2014	11 to 20 years in the federal public service	12	99
2014	More than 20 years in the federal public service	21	33

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	4	118
2014	3 to 10 years in the federal public service	7	94
2014	More than 20 years in the federal public service	0	33

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	33	16
2017	3 to 10 years in the federal public service	8	72
2017	11 to 20 years in the federal public service	10	118
2014	3 to 10 years in the federal public service	17	94
2014	11 to 20 years in the federal public service	16	99

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	72
2017	11 to 20 years in the federal public service	12	118
2017	More than 20 years in the federal public service	16	38
2014	3 to 10 years in the federal public service	16	94
2014	11 to 20 years in the federal public service	13	99

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	34	16
2017	3 to 10 years in the federal public service	32	72
2017	11 to 20 years in the federal public service	24	118
2017	More than 20 years in the federal public service	20	38
2014	3 to 10 years in the federal public service	24	94
2014	11 to 20 years in the federal public service	30	99
2014	More than 20 years in the federal public service	18	33

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	15
2017	3 to 10 years in the federal public service	10	70
2017	11 to 20 years in the federal public service	6	112
2014	3 to 10 years in the federal public service	10	87
2014	11 to 20 years in the federal public service	12	96

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	48	15
2017	3 to 10 years in the federal public service	28	70
2017	11 to 20 years in the federal public service	19	112
2014	3 to 10 years in the federal public service	16	87
2014	11 to 20 years in the federal public service	14	96

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	70
2017	11 to 20 years in the federal public service	8	112
2014	3 to 10 years in the federal public service	11	87
2014	11 to 20 years in the federal public service	8	96

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	15
2017	3 to 10 years in the federal public service	7	70
2017	11 to 20 years in the federal public service	6	112
2014	3 to 10 years in the federal public service	6	87
2014	11 to 20 years in the federal public service	9	96

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	7	112
2014	3 to 10 years in the federal public service	9	87
2014	11 to 20 years in the federal public service	11	96

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	16	70
2017	11 to 20 years in the federal public service	14	112
2014	3 to 10 years in the federal public service	10	87
2014	11 to 20 years in the federal public service	17	96

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	35	15
2017	3 to 10 years in the federal public service	27	70
2017	11 to 20 years in the federal public service	23	112
2017	More than 20 years in the federal public service	20	36
2014	3 to 10 years in the federal public service	18	87
2014	11 to 20 years in the federal public service	20	96

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	70
2014	3 to 10 years in the federal public service	7	87
2014	11 to 20 years in the federal public service	7	96
2014	More than 20 years in the federal public service	0	33

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	15
2017	3 to 10 years in the federal public service	16	70
2017	11 to 20 years in the federal public service	10	112
2017	More than 20 years in the federal public service	14	36
2014	3 to 10 years in the federal public service	8	87
2014	11 to 20 years in the federal public service	12	96

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	21	70
2017	11 to 20 years in the federal public service	33	112
2017	More than 20 years in the federal public service	16	36
2014	3 to 10 years in the federal public service	36	87
2014	11 to 20 years in the federal public service	30	96
2014	More than 20 years in the federal public service	15	33

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	70
2017	11 to 20 years in the federal public service	12	112
2014	3 to 10 years in the federal public service	14	87
2014	11 to 20 years in the federal public service	7	96

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	46	70
2017	11 to 20 years in the federal public service	49	112
2017	More than 20 years in the federal public service	69	36
2014	3 to 10 years in the federal public service	48	87
2014	11 to 20 years in the federal public service	56	96
2014	More than 20 years in the federal public service	39	33

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	15
2017	More than 20 years in the federal public service	36
2014	3 to 10 years in the federal public service	87
2014	More than 20 years in the federal public service	33

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	57	70
2017	11 to 20 years in the federal public service	59	112
2017	More than 20 years in the federal public service	59	36
2014	3 to 10 years in the federal public service	58	87
2014	11 to 20 years in the federal public service	54	96
2014	More than 20 years in the federal public service	51	33

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	15
2017	11 to 20 years in the federal public service	112
2017	More than 20 years in the federal public service	36

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	15	70
2017	11 to 20 years in the federal public service	10	112
2017	More than 20 years in the federal public service	20	36
2014	3 to 10 years in the federal public service	7	87
2014	11 to 20 years in the federal public service	5	96
2014	More than 20 years in the federal public service	15	33

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	49	51	16
2017	3 to 10 years in the federal public service	78	22	71
2017	11 to 20 years in the federal public service	85	15	118
2017	More than 20 years in the federal public service	78	22	38

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	11	5	1	3	39	22	78	9	159
2017	3 to 10 years in the federal public service	17	12	15	6	5	30	15	54	20	488
2017	11 to 20 years in the federal public service	14	15	19	7	6	32	7	49	20	618
2017	More than 20 years in the federal public service	18	16	22	4	8	24	8	50	18	218
2014	Less than 3 years in the federal public service	20	12	14	2	1	35	16	64	7	91
2014	3 to 10 years in the federal public service	18	16	14	6	4	32	10	59	16	567
2014	11 to 20 years in the federal public service	17	11	19	7	5	35	7	48	20	474
2014	More than 20 years in the federal public service	17	24	17	5	3	28	6	62	13	265

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	29	7	2	2	18	3	87	4	159
2017	3 to 10 years in the federal public service	35	27	17	4	3	13	1	72	9	489
2017	11 to 20 years in the federal public service	30	31	17	9	3	8	1	67	14	617
2017	More than 20 years in the federal public service	33	33	13	6	6	8	0	72	13	217
2014	Less than 3 years in the federal public service	31	25	14	3	1	20	6	76	6	91
2014	3 to 10 years in the federal public service	29	29	17	4	4	15	2	70	10	566
2014	11 to 20 years in the federal public service	28	27	19	7	4	14	1	65	14	474
2014	More than 20 years in the federal public service	35	35	15	4	1	9	0	77	6	264
2011	Less than 3 years in the federal public service	37	28	12	3	2	17	1	80	6	221
2011	3 to 10 years in the federal public service	27	33	19	5	2	13	0	69	9	712
2011	11 to 20 years in the federal public service	24	36	17	9	4	9	0	67	14	402
2011	More than 20 years in the federal public service	30	32	18	8	4	8	0	67	13	365

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	28	8	12	13	7	20	56	34	159
2017	3 to 10 years in the federal public service	22	48	10	9	2	2	6	77	12	489
2017	11 to 20 years in the federal public service	28	38	8	4	1	0	21	84	6	618
2017	More than 20 years in the federal public service	30	36	4	1	0	0	28	92	3	218
2014	Less than 3 years in the federal public service	15	23	11	6	12	6	27	57	28	91
2014	3 to 10 years in the federal public service	25	47	9	7	2	2	7	80	10	567
2014	11 to 20 years in the federal public service	27	40	8	3	0	0	22	86	4	473
2014	More than 20 years in the federal public service	27	33	5	3	0	0	32	90	4	265
2011	Less than 3 years in the federal public service	18	41	12	9	4	5	10	70	16	220
2011	3 to 10 years in the federal public service	24	47	8	7	3	1	9	79	12	713
2011	11 to 20 years in the federal public service	26	41	7	3	0	0	23	87	3	400
2011	More than 20 years in the federal public service	32	34	4	2	1	1	26	90	4	364
2008	Less than 3 years in the federal public service	16	35	8	20	8	4	9	59	32	160
2008	3 to 10 years in the federal public service	24	42	12	9	4	2	7	72	15	369
2008	11 to 20 years in the federal public service	24	44	8	4	2	1	18	83	7	200
2008	More than 20 years in the federal public service	34	34	4	2	0	0	26	92	3	240

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	6	11	3	4	40	31	39	22	159
2017	3 to 10 years in the federal public service	8	17	22	3	3	32	14	47	12	486
2017	11 to 20 years in the federal public service	7	16	20	4	2	27	23	48	12	618
2017	More than 20 years in the federal public service	9	19	17	5	3	24	23	53	15	218
2014	Less than 3 years in the federal public service	9	8	10	2	4	37	30	52	19	91
2014	3 to 10 years in the federal public service	7	13	20	4	4	33	18	42	17	567
2014	11 to 20 years in the federal public service	6	13	18	5	3	34	21	42	17	474
2014	More than 20 years in the federal public service	8	10	23	3	3	24	28	37	15	264
2011	Less than 3 years in the federal public service	8	11	22	4	2	32	21	41	11	219
2011	3 to 10 years in the federal public service	7	13	23	5	3	34	14	39	16	712
2011	11 to 20 years in the federal public service	5	15	22	4	4	28	20	40	17	400
2011	More than 20 years in the federal public service	6	13	22	5	3	29	22	40	16	363

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	17	7	1	1	28	19	84	2	158
2017	3 to 10 years in the federal public service	38	28	14	2	1	12	6	80	3	489
2017	11 to 20 years in the federal public service	35	22	10	3	2	7	20	79	8	619
2017	More than 20 years in the federal public service	30	23	8	2	1	10	25	83	5	218
2014	Less than 3 years in the federal public service	28	17	8	2	2	19	23	78	7	91
2014	3 to 10 years in the federal public service	39	26	9	3	2	13	9	83	6	567
2014	11 to 20 years in the federal public service	28	27	10	3	2	9	20	78	8	474
2014	More than 20 years in the federal public service	28	22	9	1	2	5	33	81	5	264
2011	Less than 3 years in the federal public service	36	25	8	3	2	16	10	83	6	220
2011	3 to 10 years in the federal public service	34	28	13	3	2	12	9	78	6	713
2011	11 to 20 years in the federal public service	31	27	11	2	2	5	21	79	6	401
2011	More than 20 years in the federal public service	29	20	13	3	3	8	25	72	9	365
2008	Less than 3 years in the federal public service	31	24	10	1	2	23	9	80	5	160
2008	3 to 10 years in the federal public service	29	33	12	3	2	15	7	78	6	369
2008	11 to 20 years in the federal public service	29	26	12	3	1	10	17	76	7	200
2008	More than 20 years in the federal public service	30	27	8	3	4	3	25	78	10	239

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	16	6	0	0	31	21	87	0	158
2017	3 to 10 years in the federal public service	33	27	15	3	1	14	6	76	6	488
2017	11 to 20 years in the federal public service	27	24	14	4	2	10	20	73	8	617
2017	More than 20 years in the federal public service	26	29	11	1	2	9	22	80	4	217
2014	Less than 3 years in the federal public service	26	13	9	1	2	25	23	76	6	91
2014	3 to 10 years in the federal public service	29	29	13	4	2	14	8	75	8	567
2014	11 to 20 years in the federal public service	24	26	12	5	2	10	21	73	9	474
2014	More than 20 years in the federal public service	26	21	9	3	2	7	32	77	8	264
2011	Less than 3 years in the federal public service	34	25	9	1	1	20	10	84	3	220
2011	3 to 10 years in the federal public service	27	32	13	4	2	14	9	75	8	713
2011	11 to 20 years in the federal public service	24	25	14	3	3	9	21	70	10	401
2011	More than 20 years in the federal public service	26	21	14	4	3	8	24	69	10	364
2008	Less than 3 years in the federal public service	40	22	10	2	2	14	9	82	5	160
2008	3 to 10 years in the federal public service	28	30	15	7	3	11	7	70	12	370
2008	11 to 20 years in the federal public service	28	26	13	8	2	8	15	69	14	199
2008	More than 20 years in the federal public service	27	21	11	7	7	3	23	66	19	239

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	3	97	158
2017	3 to 10 years in the federal public service	8	92	488
2017	11 to 20 years in the federal public service	8	92	617
2017	More than 20 years in the federal public service	8	92	217
2014	Less than 3 years in the federal public service	5	95	90
2014	3 to 10 years in the federal public service	8	92	567
2014	11 to 20 years in the federal public service	9	91	473
2014	More than 20 years in the federal public service	5	95	264

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	46	37
2017	11 to 20 years in the federal public service	33	50
2017	More than 20 years in the federal public service	30	17
2014	3 to 10 years in the federal public service	41	45
2014	11 to 20 years in the federal public service	25	44
2014	More than 20 years in the federal public service	38	13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	81	37
2017	11 to 20 years in the federal public service	88	50
2017	More than 20 years in the federal public service	95	17
2014	3 to 10 years in the federal public service	73	45
2014	11 to 20 years in the federal public service	89	44
2014	More than 20 years in the federal public service	91	13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	37
2017	11 to 20 years in the federal public service	50
2017	More than 20 years in the federal public service	17
2014	3 to 10 years in the federal public service	45
2014	11 to 20 years in the federal public service	44
2014	More than 20 years in the federal public service	13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	37
2014	3 to 10 years in the federal public service	10	45
2014	More than 20 years in the federal public service	0	13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	37
2017	11 to 20 years in the federal public service	50
2014	More than 20 years in the federal public service	13

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	37
2017	11 to 20 years in the federal public service	50
2014	More than 20 years in the federal public service	13

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	21	37
2017	11 to 20 years in the federal public service	31	50
2014	3 to 10 years in the federal public service	18	45
2014	11 to 20 years in the federal public service	19	44

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	25	37
2017	11 to 20 years in the federal public service	19	50
2014	11 to 20 years in the federal public service	14	44

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	37
2017	11 to 20 years in the federal public service	14	50
2014	11 to 20 years in the federal public service	14	44

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	27	37
2017	11 to 20 years in the federal public service	32	50
2017	More than 20 years in the federal public service	55	18
2014	3 to 10 years in the federal public service	27	45
2014	11 to 20 years in the federal public service	27	44
2014	More than 20 years in the federal public service	44	13

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	40	37
2017	11 to 20 years in the federal public service	15	50
2017	More than 20 years in the federal public service	28	18
2014	3 to 10 years in the federal public service	27	45
2014	11 to 20 years in the federal public service	32	44

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	50
2017	More than 20 years in the federal public service	18
2014	More than 20 years in the federal public service	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	37
2017	11 to 20 years in the federal public service	50
2017	More than 20 years in the federal public service	18

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	18
2014	3 to 10 years in the federal public service	11	45
2014	More than 20 years in the federal public service	0	13

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	20	50
2014	3 to 10 years in the federal public service	22	45
2014	11 to 20 years in the federal public service	20	44

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	37
2017	11 to 20 years in the federal public service	50
2017	More than 20 years in the federal public service	18

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	37
2017	11 to 20 years in the federal public service	20	50
2014	3 to 10 years in the federal public service	14	45
2014	11 to 20 years in the federal public service	15	44

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	50
2017	More than 20 years in the federal public service	18
2014	More than 20 years in the federal public service	13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	48	37
2017	11 to 20 years in the federal public service	35	49
2017	More than 20 years in the federal public service	30	17
2014	3 to 10 years in the federal public service	17	45
2014	11 to 20 years in the federal public service	15	44
2014	More than 20 years in the federal public service	35	13

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	24	37
2017	11 to 20 years in the federal public service	21	49
2014	3 to 10 years in the federal public service	13	45
2014	11 to 20 years in the federal public service	14	44
2014	More than 20 years in the federal public service	0	13

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	10	49

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	16	37
2017	11 to 20 years in the federal public service	17	49

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	12	49
2017	More than 20 years in the federal public service	0	17

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	37
2014	11 to 20 years in the federal public service	21	44
2014	More than 20 years in the federal public service	0	13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	47	37
2017	11 to 20 years in the federal public service	51	49
2017	More than 20 years in the federal public service	52	17
2014	3 to 10 years in the federal public service	62	45
2014	11 to 20 years in the federal public service	52	44
2014	More than 20 years in the federal public service	65	13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	16

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	30	35
2017	11 to 20 years in the federal public service	19	47
2014	3 to 10 years in the federal public service	11	45
2014	11 to 20 years in the federal public service	17	41

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	47
2014	More than 20 years in the federal public service	0	13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	35
2017	More than 20 years in the federal public service	0	16

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	47
2014	11 to 20 years in the federal public service	0	41

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	13	47
2014	More than 20 years in the federal public service	0	13

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	19	47
2014	11 to 20 years in the federal public service	17	41
2014	More than 20 years in the federal public service	0	13

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	35
2014	3 to 10 years in the federal public service	13	45
2014	More than 20 years in the federal public service	0	13

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	17	35
2017	11 to 20 years in the federal public service	13	47
2014	3 to 10 years in the federal public service	13	45
2014	11 to 20 years in the federal public service	12	41
2014	More than 20 years in the federal public service	0	13

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	35
2017	11 to 20 years in the federal public service	24	47
2017	More than 20 years in the federal public service	43	16
2014	3 to 10 years in the federal public service	32	45
2014	11 to 20 years in the federal public service	29	41

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	35
2014	3 to 10 years in the federal public service	18	45
2014	11 to 20 years in the federal public service	14	41
2014	More than 20 years in the federal public service	0	13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	36	35
2017	11 to 20 years in the federal public service	37	47
2017	More than 20 years in the federal public service	58	16
2014	3 to 10 years in the federal public service	44	45
2014	11 to 20 years in the federal public service	56	41

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	16
2014	More than 20 years in the federal public service	0	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	63	35
2017	11 to 20 years in the federal public service	62	47
2017	More than 20 years in the federal public service	94	16
2014	3 to 10 years in the federal public service	77	45
2014	11 to 20 years in the federal public service	70	41
2014	More than 20 years in the federal public service	93	13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	47
2017	More than 20 years in the federal public service	0	16

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	81	19	37
2017	11 to 20 years in the federal public service	85	15	49
2017	More than 20 years in the federal public service	93	7	17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	11	5	2	2	45	15	80	8	158
2017	3 to 10 years in the federal public service	18	13	16	2	2	39	10	60	9	489
2017	11 to 20 years in the federal public service	15	13	19	2	3	40	8	53	10	619
2017	More than 20 years in the federal public service	16	19	21	3	2	32	6	56	9	218
2014	Less than 3 years in the federal public service	17	12	13	1	2	44	11	64	7	91
2014	3 to 10 years in the federal public service	16	13	15	3	2	41	11	60	10	566
2014	11 to 20 years in the federal public service	14	9	18	3	3	45	8	50	14	473
2014	More than 20 years in the federal public service	18	17	19	4	0	36	6	60	7	265

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	23	6	2	1	18	4	88	4	158
2017	3 to 10 years in the federal public service	34	30	14	3	2	15	1	77	5	487
2017	11 to 20 years in the federal public service	32	30	17	4	2	13	2	73	7	617
2017	More than 20 years in the federal public service	36	35	14	3	2	9	0	79	6	218
2014	Less than 3 years in the federal public service	29	25	17	2	1	20	6	73	4	91
2014	3 to 10 years in the federal public service	31	27	16	3	2	19	3	74	6	566
2014	11 to 20 years in the federal public service	28	27	18	3	3	20	2	70	7	473
2014	More than 20 years in the federal public service	35	34	13	2	1	13	1	81	3	265
2011	Less than 3 years in the federal public service	45	28	10	0	1	15	1	86	2	221
2011	3 to 10 years in the federal public service	34	33	15	4	1	13	0	78	6	710
2011	11 to 20 years in the federal public service	31	32	17	4	2	13	0	73	7	403
2011	More than 20 years in the federal public service	35	33	16	3	2	10	0	76	6	364

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	15	20	22	20	21	1	36	41	158
2017	3 to 10 years in the federal public service	19	24	24	12	18	2	44	31	489
2017	11 to 20 years in the federal public service	25	25	22	14	13	2	51	27	614
2017	More than 20 years in the federal public service	33	25	20	8	11	3	59	20	218

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	45	19	7	3	1	70	11	158
2017	3 to 10 years in the federal public service	11	27	35	17	10	0	38	27	488
2017	11 to 20 years in the federal public service	9	24	26	23	17	0	34	40	616
2017	More than 20 years in the federal public service	10	30	30	18	13	0	40	30	217

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	38	17	4	6	3	72	10	158
2017	3 to 10 years in the federal public service	14	34	29	13	9	1	48	22	488
2017	11 to 20 years in the federal public service	9	27	29	21	14	1	36	35	614
2017	More than 20 years in the federal public service	11	28	25	21	15	0	39	36	218

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	35	15	12	8	0	1	65	20	158
2017	3 to 10 years in the federal public service	15	27	23	17	15	0	2	43	33	488
2017	11 to 20 years in the federal public service	10	22	25	24	17	1	1	32	42	617
2017	More than 20 years in the federal public service	13	24	21	25	15	0	1	38	40	216

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	26	9	3	1	10	85	4	157
2017	3 to 10 years in the federal public service	32	32	16	8	5	6	68	14	487
2017	11 to 20 years in the federal public service	26	29	18	13	10	5	57	23	615
2017	More than 20 years in the federal public service	30	27	17	14	7	5	60	22	215

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	29	15	7	1	77	9	159
2017	3 to 10 years in the federal public service	23	31	23	14	9	54	23	488
2017	11 to 20 years in the federal public service	20	28	25	15	12	48	27	613
2017	More than 20 years in the federal public service	29	28	26	9	9	57	17	215

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	31	18	7	5	1	1	70	12	159
2017	3 to 10 years in the federal public service	31	30	22	9	6	0	1	62	15	486
2017	11 to 20 years in the federal public service	22	33	24	13	7	1	0	56	20	613
2017	More than 20 years in the federal public service	22	38	21	11	6	0	1	61	17	216

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	18	24	12	5	1	58	17	159
2017	3 to 10 years in the federal public service	21	33	24	14	7	0	54	21	485
2017	11 to 20 years in the federal public service	15	30	24	20	11	0	45	31	613
2017	More than 20 years in the federal public service	15	29	22	23	11	0	44	34	215

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	28	25	15	4	1	56	19	159
2017	3 to 10 years in the federal public service	28	29	21	11	10	1	58	21	487
2017	11 to 20 years in the federal public service	22	29	22	15	12	0	51	27	612
2017	More than 20 years in the federal public service	21	33	19	15	10	1	55	26	216

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	35	23	5	2	2	70	7	159
2017	3 to 10 years in the federal public service	35	32	18	9	5	1	68	15	485
2017	11 to 20 years in the federal public service	28	31	21	12	6	1	60	19	612
2017	More than 20 years in the federal public service	30	30	22	13	4	1	61	17	214

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	17	8	2	4	1	87	5	159
2017	3 to 10 years in the federal public service	56	20	14	5	3	2	78	8	485
2017	11 to 20 years in the federal public service	49	24	13	7	4	2	75	12	615
2017	More than 20 years in the federal public service	52	23	12	9	3	1	75	12	217

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	89	5	3	2	0	2	96	2	159
2017	3 to 10 years in the federal public service	76	11	3	3	3	4	91	6	490
2017	11 to 20 years in the federal public service	71	12	7	5	3	2	85	8	617
2017	More than 20 years in the federal public service	77	8	3	7	3	2	87	10	217

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	80	15	3	2	0	0	1	95	2	159
2017	3 to 10 years in the federal public service	61	24	8	2	2	0	3	87	5	489
2017	11 to 20 years in the federal public service	57	27	8	5	3	0	1	85	8	615
2017	More than 20 years in the federal public service	65	25	4	2	1	1	1	93	3	215

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	13	7	4	0	0	89	4	159
2017	3 to 10 years in the federal public service	61	17	10	6	4	3	80	10	485
2017	11 to 20 years in the federal public service	54	23	10	6	6	1	77	12	613
2017	More than 20 years in the federal public service	59	21	8	6	6	1	81	12	216

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	3	1	0	0	23	99	0	159
2017	3 to 10 years in the federal public service	56	8	5	2	1	29	90	3	483
2017	11 to 20 years in the federal public service	54	14	6	3	2	20	86	7	614
2017	More than 20 years in the federal public service	57	16	5	1	0	20	92	1	216

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	7	4	1	0	5	95	1	158
2017	3 to 10 years in the federal public service	69	16	5	2	0	8	92	2	485
2017	11 to 20 years in the federal public service	66	18	8	1	1	5	89	3	613
2017	More than 20 years in the federal public service	67	24	4	1	0	4	95	1	215

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	10	13	6	9	0	2	71	16	159
2017	3 to 10 years in the federal public service	72	12	5	2	3	0	5	89	6	487
2017	11 to 20 years in the federal public service	72	14	5	2	2	1	4	90	4	615
2017	More than 20 years in the federal public service	81	10	2	2	2	0	3	93	4	217

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	24	12	3	1	1	84	4	159
2017	3 to 10 years in the federal public service	54	22	12	6	2	3	79	9	486
2017	11 to 20 years in the federal public service	52	27	13	3	2	2	81	6	613
2017	More than 20 years in the federal public service	47	32	12	5	1	2	81	6	215

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	46	31	5	2	0	62	7	159
2017	3 to 10 years in the federal public service	10	30	41	14	5	0	40	19	490
2017	11 to 20 years in the federal public service	7	24	40	21	7	1	31	29	619
2017	More than 20 years in the federal public service	9	30	37	14	10	0	39	24	216

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	9	40	23	23	46	14	159
2017	3 to 10 years in the federal public service	8	19	42	24	8	32	26	488
2017	11 to 20 years in the federal public service	12	25	40	16	7	23	37	617
2017	More than 20 years in the federal public service	9	23	45	16	7	23	32	214

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	46	9	8	4	5	1	77	13	159
2017	3 to 10 years in the federal public service	32	44	11	7	4	3	0	78	11	489
2017	11 to 20 years in the federal public service	31	42	15	7	3	3	0	75	10	619
2017	More than 20 years in the federal public service	34	42	11	5	5	3	0	79	10	218

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	41	15	11	3	1	71	15	159
2017	3 to 10 years in the federal public service	23	41	14	12	7	1	66	20	488
2017	11 to 20 years in the federal public service	20	36	17	17	8	2	57	26	616
2017	More than 20 years in the federal public service	21	39	17	14	7	1	61	21	217

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	9	91	158
2017	3 to 10 years in the federal public service	11	89	490
2017	11 to 20 years in the federal public service	16	84	617
2017	More than 20 years in the federal public service	18	82	218
2014	3 to 10 years in the federal public service	15	85	567
2014	11 to 20 years in the federal public service	14	86	474
2014	More than 20 years in the federal public service	12	88	265

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	58	42	14
2017	3 to 10 years in the federal public service	73	27	51
2017	11 to 20 years in the federal public service	79	21	98
2017	More than 20 years in the federal public service	79	21	39
2014	3 to 10 years in the federal public service	77	23	87
2014	11 to 20 years in the federal public service	84	16	68
2014	More than 20 years in the federal public service	80	20	31

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	65	27	3	3	2	0	92	5	37
2017	11 to 20 years in the federal public service	47	30	8	8	4	2	80	12	78
2017	More than 20 years in the federal public service	48	32	7	13	0	0	80	13	31
2014	3 to 10 years in the federal public service	49	33	10	5	3	2	83	7	67
2014	11 to 20 years in the federal public service	63	19	5	9	3	0	82	13	57
2014	More than 20 years in the federal public service	48	45	0	0	7	0	93	7	25

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	18	19	23	18	3	2	19	81	159
2017	3 to 10 years in the federal public service	21	25	26	13	12	3	0	22	78	490
2017	11 to 20 years in the federal public service	30	25	23	10	8	4	0	31	69	619
2017	More than 20 years in the federal public service	44	21	20	8	4	4	0	46	54	218

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	51	121
2017	3 to 10 years in the federal public service	27	371
2017	11 to 20 years in the federal public service	14	407
2017	More than 20 years in the federal public service	15	111

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	53	121
2017	3 to 10 years in the federal public service	42	371
2017	11 to 20 years in the federal public service	33	407
2017	More than 20 years in the federal public service	27	111

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	35	121
2017	3 to 10 years in the federal public service	18	371
2017	11 to 20 years in the federal public service	14	407
2017	More than 20 years in the federal public service	13	111

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	121
2017	3 to 10 years in the federal public service	47	371
2017	11 to 20 years in the federal public service	45	407
2017	More than 20 years in the federal public service	34	111

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	1	121
2017	3 to 10 years in the federal public service	11	371
2017	11 to 20 years in the federal public service	7	407
2017	More than 20 years in the federal public service	2	111

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	121
2017	3 to 10 years in the federal public service	42	371
2017	11 to 20 years in the federal public service	44	407
2017	More than 20 years in the federal public service	62	111

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	3	45	24	9	7	12	119
2017	3 to 10 years in the federal public service	4	47	21	10	3	15	361
2017	11 to 20 years in the federal public service	6	49	18	12	5	10	405
2017	More than 20 years in the federal public service	3	47	19	14	7	10	106

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	32	12	16	15	4	3	53	34	121
2017	3 to 10 years in the federal public service	17	25	15	15	19	2	8	46	38	370
2017	11 to 20 years in the federal public service	12	28	16	16	15	2	11	46	35	408
2017	More than 20 years in the federal public service	11	36	14	16	16	4	4	51	34	113

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	10	6	23	49	1	5	16	77	121
2017	3 to 10 years in the federal public service	1	11	10	18	53	2	6	13	77	371
2017	11 to 20 years in the federal public service	2	7	11	20	46	4	9	11	76	409
2017	More than 20 years in the federal public service	1	10	8	13	53	5	9	13	77	113

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me