2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 48 5 14 4 0 0 78 18 360
2017 EC-02 17 61 0 16 5 0 0 78 22 18
2017 EC-03 48 39 0 9 4 0 0 87 13 23
2017 EC-04 20 64 4 12 0 0 0 84 12 24
2017 EC-05 29 44 3 17 7 0 0 73 24 59
2017 EC-06 38 42 3 13 4 0 0 80 17 111
2017 EC-07 23 52 8 16 1 0 0 74 17 110
2014 EC 27 48 5 16 4 0 0 75 20 326
2014 EC-02 22 61 0 17 0 0 0 83 17 18
2014 EC-03 32 53 5 11 0 0 0 84 11 19
2014 EC-04 23 54 4 19 0 0 0 77 19 26
2014 EC-05 34 55 0 9 2 0 0 89 11 44
2014 EC-06 26 44 7 20 3 0 0 70 23 90
2014 EC-07 26 44 8 16 6 0 0 70 22 114
2014 EC-08 20 50 0 30 0 0 0 70 30 10
2011 EC 32 45 5 14 4 0 0 78 17 368
2011 EC-02 28 64 0 8 0 0 0 92 8 25
2011 EC-03 45 15 5 20 15 0 0 60 35 20
2011 EC-04 29 52 6 10 3 0 0 81 13 31
2011 EC-05 29 49 2 16 4 0 0 78 20 51
2011 EC-06 29 46 8 15 3 0 0 74 18 105
2011 EC-07 33 44 4 13 4 1 0 78 17 117
2011 EC-08 64 29 0 7 0 0 0 93 7 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 74 17 4 2 1 1 1 93 3 359
2017 EC-02 77 12 6 5 0 0 0 89 5 18
2017 EC-03 70 17 0 9 0 0 4 91 9 23
2017 EC-04 63 37 0 0 0 0 0 100 0 24
2017 EC-05 80 15 0 2 2 0 2 97 3 59
2017 EC-06 76 17 4 0 1 1 1 95 1 110
2017 EC-07 74 15 5 3 1 1 1 91 4 110
2014 EC 74 18 6 1 1 0 0 92 2 325
2014 EC-02 50 39 6 0 0 6 0 94 0 18
2014 EC-03 72 17 6 0 6 0 0 89 6 18
2014 EC-04 62 31 8 0 0 0 0 92 0 26
2014 EC-05 77 14 7 2 0 0 0 91 2 44
2014 EC-06 73 17 9 0 1 0 0 90 1 90
2014 EC-07 79 16 4 2 0 0 0 95 2 114
2014 EC-08 90 0 0 10 0 0 0 90 10 10
2011 EC 72 21 3 3 0 1 0 94 3 367
2011 EC-02 80 8 4 8 0 0 0 88 8 25
2011 EC-03 80 10 5 5 0 0 0 90 5 20
2011 EC-04 74 19 3 3 0 0 0 94 3 31
2011 EC-05 69 22 6 0 0 4 0 94 0 51
2011 EC-06 68 28 3 2 0 0 0 95 2 105
2011 EC-07 74 21 2 3 0 0 1 96 3 117
2011 EC-08 79 7 7 0 7 0 0 86 7 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 69 15 6 7 3 0 1 84 10 358
2017 EC-02 61 28 0 11 0 0 0 89 11 18
2017 EC-03 70 22 4 4 0 0 0 91 4 23
2017 EC-04 67 21 0 8 4 0 0 88 12 24
2017 EC-05 76 12 2 2 5 0 4 91 7 59
2017 EC-06 65 18 5 9 3 0 0 84 12 110
2017 EC-07 70 8 12 7 3 0 0 78 10 109
2014 EC 67 19 6 6 3 0 0 86 8 326
2014 EC-02 50 28 11 11 0 0 0 78 11 18
2014 EC-03 68 16 11 5 0 0 0 84 5 19
2014 EC-04 62 31 0 0 8 0 0 92 8 26
2014 EC-05 59 18 11 9 2 0 0 77 11 44
2014 EC-06 66 17 6 8 3 1 0 83 11 90
2014 EC-07 74 17 4 3 3 0 0 90 5 114
2014 EC-08 80 10 0 10 0 0 0 90 10 10
2011 EC 68 19 3 8 2 0 0 87 10 367
2011 EC-02 72 12 0 16 0 0 0 84 16 25
2011 EC-03 85 10 0 5 0 0 0 95 5 20
2011 EC-04 68 19 0 13 0 0 0 87 13 31
2011 EC-05 67 24 2 6 2 0 0 90 8 51
2011 EC-06 58 26 5 7 5 0 0 84 11 105
2011 EC-07 74 15 3 8 1 0 0 89 9 117
2011 EC-08 71 7 14 0 7 0 0 79 7 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 38 35 6 15 6 0 0 72 21 358
2017 EC-02 39 34 5 22 0 0 0 73 22 18
2017 EC-03 48 35 13 4 0 0 0 83 4 23
2017 EC-04 24 55 8 13 0 0 0 79 13 24
2017 EC-05 45 40 0 12 3 0 0 85 15 58
2017 EC-06 40 32 7 13 8 0 0 72 21 110
2017 EC-07 34 30 8 17 11 0 0 64 28 110
2014 EC 33 41 8 11 5 1 0 75 16 326
2014 EC-02 39 44 11 6 0 0 0 83 6 18
2014 EC-03 47 37 0 5 11 0 0 84 16 19
2014 EC-04 35 38 8 12 8 0 0 73 19 26
2014 EC-05 43 30 11 9 7 0 0 73 16 44
2014 EC-06 28 49 6 13 2 1 1 78 16 90
2014 EC-07 29 43 11 11 5 1 0 72 17 114
2014 EC-08 40 30 10 20 0 0 0 70 20 10
2011 EC 41 40 6 8 4 1 0 82 12 368
2011 EC-02 48 44 4 4 0 0 0 92 4 25
2011 EC-03 50 30 10 5 5 0 0 80 10 20
2011 EC-04 39 45 3 10 3 0 0 84 13 31
2011 EC-05 41 41 6 8 4 0 0 82 12 51
2011 EC-06 33 47 7 9 5 0 0 80 13 105
2011 EC-07 43 35 7 9 5 2 0 79 14 117
2011 EC-08 71 21 7 0 0 0 0 93 0 14

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 41 15 17 4 0 0 63 21 359
2017 EC-02 5 28 22 23 22 0 0 33 44 18
2017 EC-03 9 39 26 26 0 0 0 48 26 23
2017 EC-04 20 49 10 13 4 4 0 72 18 24
2017 EC-05 24 44 16 13 2 0 2 69 15 59
2017 EC-06 25 39 13 20 3 0 0 65 23 110
2017 EC-07 22 44 15 15 4 0 0 66 19 110
2014 EC 26 35 14 19 6 0 0 62 25 326
2014 EC-02 33 28 17 22 0 0 0 61 22 18
2014 EC-03 26 37 5 26 5 0 0 63 32 19
2014 EC-04 19 19 19 31 12 0 0 38 42 26
2014 EC-05 20 41 20 14 5 0 0 61 18 44
2014 EC-06 26 36 11 20 7 1 0 62 27 90
2014 EC-07 29 37 12 16 5 0 1 66 21 114
2014 EC-08 30 50 10 10 0 0 0 80 10 10
2011 EC 23 45 11 14 4 1 1 70 19 368
2011 EC-02 20 52 8 20 0 0 0 72 20 25
2011 EC-03 20 40 10 25 5 0 0 60 30 20
2011 EC-04 19 42 19 13 6 0 0 61 19 31
2011 EC-05 29 43 8 14 6 0 0 73 20 51
2011 EC-06 19 46 10 18 6 1 1 66 24 105
2011 EC-07 26 45 10 11 3 1 3 74 15 117
2011 EC-08 36 57 7 0 0 0 0 93 0 14

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 41 39 8 9 3 0 0 80 11 360
2017 EC-02 6 72 6 11 5 0 0 78 16 18
2017 EC-03 35 26 4 30 4 0 0 61 35 23
2017 EC-04 33 54 0 13 0 0 0 87 13 24
2017 EC-05 44 41 12 2 2 0 0 85 3 59
2017 EC-06 41 38 8 11 2 0 0 79 13 111
2017 EC-07 50 30 11 6 4 0 0 80 9 110
2014 EC 33 46 9 10 2 0 0 79 12 326
2014 EC-02 17 22 28 22 11 0 0 39 33 18
2014 EC-03 37 47 5 11 0 0 0 84 11 19
2014 EC-04 12 62 8 12 8 0 0 73 19 26
2014 EC-05 30 50 7 11 2 0 0 80 14 44
2014 EC-06 41 36 12 11 0 0 0 77 11 90
2014 EC-07 36 52 4 5 3 0 0 88 8 114
2014 EC-08 20 60 10 10 0 0 0 80 10 10
2011 EC 41 32 10 12 5 0 0 73 16 367
2011 EC-02 24 48 8 20 0 0 0 72 20 25
2011 EC-03 35 25 20 10 10 0 0 60 20 20
2011 EC-04 19 42 10 13 16 0 0 61 29 31
2011 EC-05 47 33 6 12 2 0 0 80 14 51
2011 EC-06 41 35 11 10 2 0 0 76 12 105
2011 EC-07 45 27 11 11 5 0 0 73 16 117
2011 EC-08 64 21 0 14 0 0 0 86 14 14

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 52 36 6 3 3 0 0 88 6 358
2017 EC-02 28 61 5 5 0 0 0 89 5 18
2017 EC-03 48 26 13 9 4 0 0 74 13 23
2017 EC-04 38 62 0 0 0 0 0 100 0 24
2017 EC-05 52 47 0 0 2 0 0 98 2 58
2017 EC-06 49 33 10 6 3 0 0 82 8 110
2017 EC-07 64 27 6 1 3 0 0 91 4 110
2014 EC 45 40 8 6 2 0 0 85 7 326
2014 EC-02 28 33 22 11 6 0 0 61 17 18
2014 EC-03 53 32 11 5 0 0 0 84 5 19
2014 EC-04 31 46 12 12 0 0 0 77 12 26
2014 EC-05 32 55 7 7 0 0 0 86 7 44
2014 EC-06 49 38 8 3 2 0 0 87 6 90
2014 EC-07 53 36 5 4 2 0 0 89 6 114
2014 EC-08 30 60 0 10 0 0 0 90 10 10
2011 EC 43 40 7 9 2 0 0 83 11 367
2011 EC-02 20 68 4 8 0 0 0 88 8 25
2011 EC-03 40 35 10 0 15 0 0 75 15 20
2011 EC-04 26 32 23 16 3 0 0 58 19 31
2011 EC-05 49 35 8 6 2 0 0 84 8 51
2011 EC-06 47 41 4 8 1 0 0 88 9 105
2011 EC-07 45 38 4 11 1 0 0 84 12 117
2011 EC-08 57 36 7 0 0 0 0 93 0 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 51 33 10 6 1 0 0 84 6 359
2017 EC-02 44 39 5 5 5 0 0 84 11 18
2017 EC-03 50 23 23 0 5 0 0 73 5 22
2017 EC-04 37 55 0 4 0 0 4 96 4 24
2017 EC-05 55 31 0 14 0 0 0 86 14 59
2017 EC-06 53 30 14 4 0 0 0 83 4 111
2017 EC-07 53 31 11 5 0 0 0 84 5 110
2014 EC 42 40 8 7 2 1 0 83 9 326
2014 EC-02 28 50 22 0 0 0 0 78 0 18
2014 EC-03 42 42 5 11 0 0 0 84 11 19
2014 EC-04 54 27 12 0 4 4 0 84 4 26
2014 EC-05 55 36 2 5 2 0 0 91 7 44
2014 EC-06 34 42 11 10 1 1 0 78 11 90
2014 EC-07 46 36 7 9 2 1 0 82 11 114
2014 EC-08 40 60 0 0 0 0 0 100 0 10

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 42 30 10 13 5 0 0 72 18 360
2017 EC-02 39 33 0 17 11 0 0 72 28 18
2017 EC-03 52 26 13 4 4 0 0 78 9 23
2017 EC-04 49 42 9 0 0 0 0 91 0 24
2017 EC-05 39 32 14 12 3 0 0 71 15 59
2017 EC-06 40 29 8 17 5 1 0 70 22 111
2017 EC-07 43 27 9 14 7 0 0 70 21 110
2014 EC 37 33 12 13 4 0 1 71 17 326
2014 EC-02 33 50 17 0 0 0 0 83 0 18
2014 EC-03 58 11 16 5 0 0 11 76 6 19
2014 EC-04 42 31 8 15 4 0 0 73 19 26
2014 EC-05 48 30 7 9 7 0 0 77 16 44
2014 EC-06 30 36 13 16 6 0 0 66 21 90
2014 EC-07 37 34 11 14 4 0 0 71 19 114
2014 EC-08 30 40 30 0 0 0 0 70 0 10
2011 EC 41 39 7 8 3 1 1 81 12 367
2011 EC-02 56 32 4 4 0 0 4 92 4 25
2011 EC-03 45 30 5 15 5 0 0 75 20 20
2011 EC-04 35 48 6 6 3 0 0 84 10 31
2011 EC-05 45 41 4 8 2 0 0 86 10 51
2011 EC-06 34 40 10 8 6 1 1 76 14 105
2011 EC-07 44 36 8 9 3 0 1 80 12 117
2011 EC-08 36 57 0 7 0 0 0 93 7 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 24 22 15 17 16 3 2 49 35 359
2017 EC-02 39 11 5 17 28 0 0 50 44 18
2017 EC-03 26 13 26 17 9 0 9 43 28 23
2017 EC-04 20 20 30 9 13 4 4 44 24 24
2017 EC-05 22 19 15 19 20 2 3 43 41 59
2017 EC-06 26 27 15 15 13 3 1 55 29 111
2017 EC-07 24 22 11 21 17 3 3 48 40 109
2014 EC 19 21 11 18 22 4 4 44 44 326
2014 EC-02 17 33 6 11 11 6 17 64 29 18
2014 EC-03 26 16 5 11 26 11 5 50 44 19
2014 EC-04 42 15 8 12 15 8 0 63 29 26
2014 EC-05 18 20 16 23 14 7 2 43 40 44
2014 EC-06 13 26 16 19 22 2 2 41 43 90
2014 EC-07 18 21 9 18 26 4 4 42 49 114
2014 EC-08 20 0 10 40 30 0 0 20 70 10
2011 EC 21 24 8 20 17 3 5 50 41 368
2011 EC-02 28 16 20 24 4 4 4 48 30 25
2011 EC-03 30 5 15 5 35 0 10 39 44 20
2011 EC-04 10 32 3 19 26 3 6 46 50 31
2011 EC-05 25 25 4 22 16 4 4 55 40 51
2011 EC-06 19 19 10 27 16 4 6 42 47 105
2011 EC-07 23 30 8 19 16 2 3 55 37 117
2011 EC-08 7 43 7 7 7 7 21 70 20 14

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 36 44 9 8 4 0 0 79 12 360
2017 EC-02 11 62 5 11 11 0 0 73 22 18
2017 EC-03 35 39 13 9 4 0 0 74 13 23
2017 EC-04 29 51 8 8 4 0 0 80 12 24
2017 EC-05 42 49 0 5 3 0 0 92 8 59
2017 EC-06 35 42 8 10 4 0 0 78 14 111
2017 EC-07 39 37 14 6 4 0 0 76 10 110
2014 EC 25 54 10 8 4 0 0 79 12 326
2014 EC-02 17 44 11 17 11 0 0 61 28 18
2014 EC-03 21 63 5 0 11 0 0 84 11 19
2014 EC-04 19 54 8 19 0 0 0 73 19 26
2014 EC-05 25 50 14 9 2 0 0 75 11 44
2014 EC-06 27 51 10 7 6 0 0 78 12 90
2014 EC-07 28 55 10 5 2 0 0 83 7 114
2014 EC-08 0 80 10 10 0 0 0 80 10 10
2011 EC 36 40 10 11 4 0 0 76 14 367
2011 EC-02 28 48 20 4 0 0 0 76 4 25
2011 EC-03 30 35 10 10 15 0 0 65 25 20
2011 EC-04 26 35 13 19 6 0 0 61 26 31
2011 EC-05 43 35 4 16 2 0 0 78 18 51
2011 EC-06 34 44 10 10 3 0 0 78 12 105
2011 EC-07 37 40 9 9 4 1 0 78 13 117
2011 EC-08 57 21 14 7 0 0 0 79 7 14

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 36 11 12 7 0 0 70 19 360
2017 EC-02 28 11 22 22 17 0 0 39 39 18
2017 EC-03 39 39 4 9 9 0 0 78 17 23
2017 EC-04 37 42 13 8 0 0 0 79 8 24
2017 EC-05 29 53 5 8 5 0 0 81 13 59
2017 EC-06 36 23 16 16 9 0 0 59 25 111
2017 EC-07 36 39 10 10 5 0 0 75 15 110
2014 EC 30 38 12 12 7 1 0 69 19 326
2014 EC-02 50 22 11 11 6 0 0 72 17 18
2014 EC-03 37 47 0 11 5 0 0 84 16 19
2014 EC-04 23 50 4 12 8 4 0 76 20 26
2014 EC-05 25 39 18 14 5 0 0 64 18 44
2014 EC-06 31 39 12 10 8 0 0 70 18 90
2014 EC-07 30 36 12 14 7 1 0 66 21 114
2014 EC-08 20 50 20 10 0 0 0 70 10 10
2011 EC 25 44 11 12 8 1 0 69 20 367
2011 EC-02 32 48 8 8 4 0 0 80 12 25
2011 EC-03 37 26 5 21 11 0 0 63 32 19
2011 EC-04 19 32 19 19 10 0 0 52 29 31
2011 EC-05 37 33 12 10 6 2 0 72 16 51
2011 EC-06 19 49 16 7 10 0 0 68 16 105
2011 EC-07 24 45 8 15 7 1 0 70 22 117
2011 EC-08 21 71 0 7 0 0 0 93 7 14

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 41 11 15 7 0 0 67 21 359
2017 EC-02 12 17 38 28 5 0 0 28 34 18
2017 EC-03 26 48 0 22 4 0 0 74 26 23
2017 EC-04 33 47 4 8 8 0 0 80 16 24
2017 EC-05 27 46 14 12 2 0 0 73 13 59
2017 EC-06 24 38 12 20 7 0 0 62 27 110
2017 EC-07 29 41 11 11 8 0 0 70 19 110

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 47 37 6 7 3 0 0 84 10 360
2017 EC-02 11 45 16 12 16 0 0 56 28 18
2017 EC-03 39 39 9 13 0 0 0 78 13 23
2017 EC-04 42 46 8 0 4 0 0 88 4 24
2017 EC-05 51 40 3 3 2 0 0 92 5 59
2017 EC-06 50 32 5 9 4 0 0 82 12 111
2017 EC-07 52 35 4 6 2 0 0 87 8 110
2014 EC 47 41 7 4 1 0 0 88 5 326
2014 EC-02 50 39 6 6 0 0 0 89 6 18
2014 EC-03 47 53 0 0 0 0 0 100 0 19
2014 EC-04 46 35 15 0 4 0 0 81 4 26
2014 EC-05 43 45 5 7 0 0 0 89 7 44
2014 EC-06 48 38 10 2 2 0 0 86 4 90
2014 EC-07 47 39 6 6 1 1 0 87 7 114
2014 EC-08 40 60 0 0 0 0 0 100 0 10
2011 EC 45 40 7 7 2 0 0 85 8 367
2011 EC-02 28 60 4 8 0 0 0 88 8 25
2011 EC-03 42 37 11 5 5 0 0 79 11 19
2011 EC-04 35 39 10 10 6 0 0 74 16 31
2011 EC-05 59 27 8 6 0 0 0 86 6 51
2011 EC-06 43 43 6 6 3 0 0 86 9 105
2011 EC-07 50 38 6 5 1 1 0 88 6 117
2011 EC-08 36 57 0 7 0 0 0 93 7 14

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 36 36 10 11 7 0 0 72 18 360
2017 EC-02 17 28 22 11 22 0 0 45 33 18
2017 EC-03 35 26 17 17 4 0 0 61 22 23
2017 EC-04 32 56 4 8 0 0 0 88 8 24
2017 EC-05 35 48 3 9 5 0 0 83 14 59
2017 EC-06 39 28 8 17 8 0 0 67 25 111
2017 EC-07 40 35 14 5 6 0 0 75 12 110

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 50 35 9 4 2 0 0 85 6 359
2017 EC-02 22 45 22 5 5 0 0 67 11 18
2017 EC-03 52 30 13 4 0 0 0 83 4 23
2017 EC-04 37 47 8 4 4 0 0 84 8 24
2017 EC-05 52 39 5 3 0 0 0 92 3 59
2017 EC-06 45 40 6 5 3 0 0 86 8 110
2017 EC-07 59 23 12 3 3 0 0 83 5 110
2014 EC 57 30 8 3 1 0 0 87 5 325
2014 EC-02 39 39 11 6 6 0 0 78 11 18
2014 EC-03 53 42 0 5 0 0 0 95 5 19
2014 EC-04 54 27 15 4 0 0 0 81 4 26
2014 EC-05 52 36 5 7 0 0 0 89 7 44
2014 EC-06 52 33 10 1 2 1 0 87 3 90
2014 EC-07 67 21 8 3 1 0 0 88 4 113
2014 EC-08 30 70 0 0 0 0 0 100 0 10
2011 EC 49 36 9 4 1 1 0 86 5 368
2011 EC-02 40 48 8 4 0 0 0 88 4 25
2011 EC-03 50 30 10 5 5 0 0 80 10 20
2011 EC-04 39 32 16 6 6 0 0 71 13 31
2011 EC-05 49 37 8 4 0 2 0 88 4 51
2011 EC-06 50 37 10 3 1 0 0 87 4 105
2011 EC-07 51 35 9 4 0 1 0 87 4 117
2011 EC-08 64 29 7 0 0 0 0 93 0 14

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 38 37 10 10 5 0 0 75 15 358
2017 EC-02 11 45 22 16 5 0 0 56 22 18
2017 EC-03 48 26 9 13 4 0 0 74 17 23
2017 EC-04 36 48 8 4 0 4 0 87 4 24
2017 EC-05 44 34 8 10 3 0 0 78 14 59
2017 EC-06 31 38 12 12 7 0 0 69 19 110
2017 EC-07 42 38 8 8 4 0 0 80 12 109
2014 EC 29 42 12 11 6 0 0 71 16 326
2014 EC-02 44 33 6 11 6 0 0 78 17 18
2014 EC-03 37 37 16 11 0 0 0 74 11 19
2014 EC-04 15 54 23 4 4 0 0 69 8 26
2014 EC-05 20 36 23 14 7 0 0 57 20 44
2014 EC-06 28 41 12 10 9 0 0 69 19 90
2014 EC-07 32 43 7 13 4 0 0 75 18 114
2014 EC-08 30 70 0 0 0 0 0 100 0 10
2011 EC 33 40 11 11 4 1 0 73 15 367
2011 EC-02 32 48 8 12 0 0 0 80 12 25
2011 EC-03 25 50 5 10 10 0 0 75 20 20
2011 EC-04 29 39 13 13 6 0 0 68 19 31
2011 EC-05 35 37 14 8 4 2 0 74 12 51
2011 EC-06 30 42 11 13 4 0 0 71 17 105
2011 EC-07 37 36 12 12 3 1 0 73 15 117
2011 EC-08 50 43 7 0 0 0 0 93 0 14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 35 38 12 9 5 0 0 73 14 357
2017 EC-02 45 39 5 5 5 0 0 84 11 18
2017 EC-03 27 46 9 18 0 0 0 73 18 22
2017 EC-04 37 30 25 4 4 0 0 67 8 24
2017 EC-05 41 35 14 7 3 0 0 76 10 59
2017 EC-06 30 41 12 8 8 0 0 72 17 109
2017 EC-07 38 35 12 11 4 0 0 74 14 110
2014 EC 33 35 14 12 7 0 0 67 19 326
2014 EC-02 50 22 6 17 6 0 0 72 22 18
2014 EC-03 42 37 11 11 0 0 0 79 11 19
2014 EC-04 27 35 19 8 12 0 0 62 19 26
2014 EC-05 32 27 23 14 5 0 0 59 18 44
2014 EC-06 29 36 14 14 7 0 0 64 21 90
2014 EC-07 32 40 11 9 10 0 0 71 18 114
2014 EC-08 30 30 30 10 0 0 0 60 10 10

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 35 36 13 9 4 1 1 73 14 359
2017 EC-02 17 45 11 22 5 0 0 62 27 18
2017 EC-03 39 43 13 4 0 0 0 82 4 23
2017 EC-04 28 51 13 4 0 4 0 82 4 24
2017 EC-05 46 34 5 10 2 0 4 83 12 59
2017 EC-06 32 33 14 14 6 1 0 66 19 110
2017 EC-07 37 37 14 6 4 0 1 75 11 110
2014 EC 33 37 14 10 4 0 2 72 14 326
2014 EC-02 44 33 11 11 0 0 0 78 11 18
2014 EC-03 53 16 16 5 0 0 11 76 6 19
2014 EC-04 27 46 12 4 8 0 4 76 12 26
2014 EC-05 25 36 20 16 2 0 0 61 18 44
2014 EC-06 31 36 18 11 3 1 0 67 15 90
2014 EC-07 33 41 8 10 5 0 3 77 15 114
2014 EC-08 30 40 30 0 0 0 0 70 0 10
2011 EC 37 42 10 7 2 1 1 81 9 368
2011 EC-02 40 48 12 0 0 0 0 88 0 25
2011 EC-03 35 40 10 5 10 0 0 75 15 20
2011 EC-04 29 45 13 6 0 3 3 79 7 31
2011 EC-05 43 33 8 10 4 2 0 78 14 51
2011 EC-06 31 44 12 9 1 0 3 77 10 105
2011 EC-07 38 43 7 6 3 3 1 84 9 117
2011 EC-08 57 36 7 0 0 0 0 93 0 14

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 40 10 8 2 0 0 80 11 358
2017 EC-02 11 62 17 5 5 0 0 73 11 18
2017 EC-03 44 35 17 4 0 0 0 78 4 23
2017 EC-04 41 43 8 8 0 0 0 84 8 24
2017 EC-05 54 36 2 8 0 0 0 90 8 59
2017 EC-06 37 37 12 12 2 0 0 75 14 110
2017 EC-07 38 43 10 5 5 0 0 81 9 109
2014 EC 34 45 10 8 3 0 0 79 11 326
2014 EC-02 39 33 17 6 6 0 0 72 11 18
2014 EC-03 42 32 16 5 5 0 0 74 11 19
2014 EC-04 27 50 8 12 4 0 0 77 15 26
2014 EC-05 34 39 14 14 0 0 0 73 14 44
2014 EC-06 33 48 10 6 3 0 0 81 9 90
2014 EC-07 36 46 7 8 4 0 0 81 11 114
2014 EC-08 10 70 20 0 0 0 0 80 0 10
2011 EC 41 38 8 9 3 0 0 79 13 368
2011 EC-02 28 60 8 4 0 0 0 88 4 25
2011 EC-03 40 30 10 5 15 0 0 70 20 20
2011 EC-04 26 42 13 10 10 0 0 68 19 31
2011 EC-05 51 33 4 10 2 0 0 84 12 51
2011 EC-06 39 40 10 9 2 0 0 79 10 105
2011 EC-07 41 39 6 10 3 1 0 81 13 117
2011 EC-08 64 14 7 14 0 0 0 79 14 14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 40 23 13 5 0 0 59 18 360
2017 EC-02 22 56 22 0 0 0 0 78 0 18
2017 EC-03 39 44 17 0 0 0 0 83 0 23
2017 EC-04 20 54 17 8 0 0 0 75 8 24
2017 EC-05 13 37 36 12 2 0 0 51 14 59
2017 EC-06 22 39 19 16 4 0 0 61 20 111
2017 EC-07 17 33 24 17 9 0 0 50 26 110
2014 EC 23 42 21 10 4 0 0 65 14 326
2014 EC-02 39 44 6 11 0 0 0 83 11 18
2014 EC-03 16 53 26 5 0 0 0 68 5 19
2014 EC-04 27 35 23 8 8 0 0 62 15 26
2014 EC-05 25 43 23 9 0 0 0 68 9 44
2014 EC-06 21 39 24 12 3 0 0 60 16 90
2014 EC-07 22 42 19 10 6 1 0 65 16 114
2014 EC-08 10 50 20 10 10 0 0 60 20 10
2011 EC 26 37 26 7 3 0 0 63 10 367
2011 EC-02 52 28 16 4 0 0 0 80 4 25
2011 EC-03 30 60 5 0 5 0 0 90 5 20
2011 EC-04 45 35 19 0 0 0 0 81 0 31
2011 EC-05 20 45 25 6 4 0 0 65 10 51
2011 EC-06 18 32 33 11 5 0 0 50 16 105
2011 EC-07 25 38 28 7 2 1 0 63 9 116
2011 EC-08 21 36 29 7 7 0 0 57 14 14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 25 36 21 5 0 2 26 37 357
2017 EC-02 16 39 28 11 0 0 6 12 59 18
2017 EC-03 26 22 22 17 9 0 4 27 50 23
2017 EC-04 8 21 42 25 4 0 0 29 29 24
2017 EC-05 15 12 39 26 5 2 2 32 28 59
2017 EC-06 7 29 33 25 4 0 2 30 37 110
2017 EC-07 10 27 38 18 5 0 1 24 38 109
2014 EC 11 22 43 20 4 0 1 24 33 324
2014 EC-02 6 28 33 22 11 0 0 33 33 18
2014 EC-03 11 16 47 21 5 0 0 26 26 19
2014 EC-04 8 31 46 12 4 0 0 15 38 26
2014 EC-05 14 23 37 16 5 0 5 22 39 43
2014 EC-06 9 18 50 17 3 1 2 21 28 90
2014 EC-07 12 22 39 25 3 0 0 27 34 113
2014 EC-08 10 30 50 10 0 0 0 10 40 10
2011 EC 12 23 42 17 4 1 1 22 35 367
2011 EC-02 4 32 28 24 4 4 4 30 39 25
2011 EC-03 20 15 35 10 15 0 5 26 37 20
2011 EC-04 10 26 35 29 0 0 0 29 35 31
2011 EC-05 8 18 45 24 6 0 0 29 25 51
2011 EC-06 13 25 43 16 2 1 0 18 38 105
2011 EC-07 15 21 44 15 4 1 0 19 37 117
2011 EC-08 0 21 71 0 7 0 0 7 21 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 6 12 31 33 15 2 2 50 18 359
2017 EC-02 12 16 16 27 22 0 6 53 30 18
2017 EC-03 17 0 26 30 13 9 4 50 20 23
2017 EC-04 4 12 22 38 20 4 0 61 17 24
2017 EC-05 7 12 34 25 17 4 2 45 20 59
2017 EC-06 5 16 26 37 13 0 2 51 22 111
2017 EC-07 2 11 38 33 13 1 2 47 13 109
2014 EC 5 14 25 38 15 2 2 55 19 325
2014 EC-02 0 6 11 44 33 6 0 82 6 18
2014 EC-03 5 5 26 32 21 5 5 59 12 19
2014 EC-04 8 12 35 38 8 0 0 46 19 26
2014 EC-05 9 12 35 26 14 2 2 41 22 43
2014 EC-06 3 13 24 38 16 3 2 56 18 90
2014 EC-07 4 18 22 42 14 0 0 56 22 114
2014 EC-08 0 20 30 40 10 0 0 50 20 10
2011 EC 6 14 28 33 15 3 2 50 20 367
2011 EC-02 8 12 20 36 12 8 4 55 23 25
2011 EC-03 15 25 10 25 15 0 10 44 44 20
2011 EC-04 6 16 32 19 26 0 0 45 23 31
2011 EC-05 2 18 25 31 16 8 0 51 21 51
2011 EC-06 5 11 33 32 16 2 0 50 17 105
2011 EC-07 7 12 29 38 11 2 1 51 19 117
2011 EC-08 0 7 29 36 21 0 7 62 8 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 16 31 27 10 0 1 37 31 357
2017 EC-02 27 12 16 34 5 0 6 41 41 18
2017 EC-03 22 22 26 13 17 0 0 31 43 23
2017 EC-04 8 20 30 21 13 4 4 37 30 24
2017 EC-05 15 8 36 27 14 0 0 41 24 59
2017 EC-06 13 19 32 28 7 0 1 35 32 110
2017 EC-07 14 17 29 29 8 0 2 38 32 109
2014 EC 17 22 30 21 8 2 1 30 39 326
2014 EC-02 17 11 33 6 22 11 0 31 31 18
2014 EC-03 26 26 32 11 0 5 0 11 56 19
2014 EC-04 27 23 31 19 0 0 0 19 50 26
2014 EC-05 16 20 36 18 5 2 2 24 38 44
2014 EC-06 13 21 23 28 11 1 2 40 36 90
2014 EC-07 15 25 31 20 9 1 0 29 40 114
2014 EC-08 10 10 50 20 10 0 0 30 20 10
2011 EC 17 20 32 20 8 2 1 29 39 367
2011 EC-02 8 28 36 16 8 4 0 25 38 25
2011 EC-03 35 10 30 15 10 0 0 25 45 20
2011 EC-04 16 19 32 23 10 0 0 32 35 31
2011 EC-05 18 25 25 18 10 4 0 29 45 51
2011 EC-06 14 21 34 23 6 2 0 29 36 105
2011 EC-07 21 15 31 21 9 2 1 31 38 117
2011 EC-08 0 36 43 14 0 0 7 15 38 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 10 22 42 20 6 0 1 26 32 358
2017 EC-02 0 22 44 17 11 0 6 30 23 18
2017 EC-03 18 9 48 13 9 0 4 23 27 23
2017 EC-04 8 9 34 38 12 0 0 50 17 24
2017 EC-05 5 24 50 13 8 0 0 22 29 59
2017 EC-06 12 25 37 21 4 0 1 25 37 109
2017 EC-07 10 24 42 21 3 0 1 24 34 110
2014 EC 8 20 43 23 5 0 0 28 29 325
2014 EC-02 0 28 22 28 22 0 0 50 28 18
2014 EC-03 11 11 53 26 0 0 0 26 21 19
2014 EC-04 8 35 35 19 4 0 0 23 42 26
2014 EC-05 12 9 44 26 7 0 2 33 21 43
2014 EC-06 6 26 44 19 4 1 0 24 31 90
2014 EC-07 11 16 46 25 3 0 0 27 26 114
2014 EC-08 0 20 50 30 0 0 0 30 20 10
2011 EC 10 22 36 25 6 1 1 31 33 366
2011 EC-02 0 20 16 48 16 0 0 64 20 25
2011 EC-03 15 0 50 20 10 0 5 32 16 20
2011 EC-04 10 10 39 29 13 0 0 42 19 31
2011 EC-05 6 24 31 29 8 2 0 38 30 51
2011 EC-06 13 20 42 20 4 1 0 24 34 105
2011 EC-07 10 29 34 22 3 1 1 25 40 116
2011 EC-08 0 43 29 21 7 0 0 29 43 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 24 30 19 8 1 3 28 41 358
2017 EC-02 0 33 22 17 16 5 6 38 37 18
2017 EC-03 26 22 9 26 9 0 9 38 53 23
2017 EC-04 8 21 22 29 16 0 5 47 30 24
2017 EC-05 17 26 34 16 9 0 0 24 42 59
2017 EC-06 16 20 30 24 6 0 3 31 38 110
2017 EC-07 14 26 35 14 6 1 4 21 42 110
2014 EC 12 28 32 17 7 3 2 25 41 326
2014 EC-02 0 22 11 33 17 17 0 60 27 18
2014 EC-03 11 21 42 11 5 0 11 18 35 19
2014 EC-04 15 23 35 15 8 4 0 24 40 26
2014 EC-05 18 18 36 14 7 0 7 22 39 44
2014 EC-06 9 39 26 12 9 3 2 22 51 90
2014 EC-07 12 26 34 20 5 2 0 26 39 114
2014 EC-08 10 20 40 30 0 0 0 30 30 10
2011 EC 11 24 31 21 8 3 3 31 37 367
2011 EC-02 4 20 24 24 20 4 4 48 26 25
2011 EC-03 15 15 35 10 10 5 10 24 35 20
2011 EC-04 3 32 23 19 19 3 0 40 37 31
2011 EC-05 14 20 27 25 6 6 2 34 36 51
2011 EC-06 10 25 34 21 5 3 2 27 37 105
2011 EC-07 15 23 31 21 6 1 3 28 40 117
2011 EC-08 0 36 36 7 21 0 0 29 36 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 9 22 32 22 10 3 3 33 33 355
2017 EC-02 0 33 34 16 11 0 6 29 35 18
2017 EC-03 22 17 30 4 13 5 9 20 45 23
2017 EC-04 4 19 32 27 9 9 0 39 25 22
2017 EC-05 12 20 26 27 14 2 0 41 32 59
2017 EC-06 8 22 31 26 7 1 4 35 32 109
2017 EC-07 8 24 35 18 9 3 3 28 34 110
2014 EC 8 12 34 30 11 2 2 43 21 325
2014 EC-02 0 6 33 17 28 11 6 53 7 18
2014 EC-03 11 6 17 39 22 0 6 65 18 18
2014 EC-04 19 8 35 31 4 4 0 36 28 26
2014 EC-05 11 11 41 25 7 2 2 33 24 44
2014 EC-06 6 17 36 30 8 2 2 40 23 90
2014 EC-07 7 13 34 34 10 1 1 45 21 114
2014 EC-08 0 10 30 30 30 0 0 60 10 10
2011 EC 10 17 32 26 11 4 1 38 28 367
2011 EC-02 16 12 20 20 12 20 0 40 35 25
2011 EC-03 15 10 20 45 5 0 5 53 26 20
2011 EC-04 13 13 32 26 16 0 0 42 26 31
2011 EC-05 6 16 33 29 12 4 0 43 22 51
2011 EC-06 11 17 30 25 12 4 0 39 30 105
2011 EC-07 8 20 38 24 8 1 3 33 28 117
2011 EC-08 0 43 21 14 21 0 0 36 43 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 13 21 34 21 8 1 2 29 36 357
2017 EC-02 28 16 28 22 0 0 6 23 47 18
2017 EC-03 9 17 39 17 13 0 4 32 27 23
2017 EC-04 8 12 30 24 12 4 9 42 23 24
2017 EC-05 17 21 29 25 9 0 0 34 37 59
2017 EC-06 14 18 37 19 9 2 1 29 33 109
2017 EC-07 11 29 31 21 5 1 2 27 41 110
2014 EC 14 24 34 21 6 1 1 27 38 326
2014 EC-02 22 22 17 17 22 0 0 39 44 18
2014 EC-03 16 11 53 16 0 5 0 17 28 19
2014 EC-04 27 23 31 19 0 0 0 19 50 26
2014 EC-05 14 20 34 25 2 2 2 29 36 44
2014 EC-06 9 24 34 24 3 1 3 29 35 90
2014 EC-07 13 27 34 17 9 0 0 25 40 114
2014 EC-08 0 30 50 20 0 0 0 20 30 10
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 75 16 5 3 1 0 1 91 4 358
2017 EC-02 61 17 6 16 0 0 0 78 16 18
2017 EC-03 83 9 0 4 0 0 4 95 5 23
2017 EC-04 67 25 8 0 0 0 0 92 0 24
2017 EC-05 85 10 2 0 2 0 2 97 2 58
2017 EC-06 69 20 6 3 2 0 0 89 5 110
2017 EC-07 76 15 4 3 1 0 1 92 4 110
2014 EC 76 16 4 4 1 0 0 91 5 325
2014 EC-02 67 17 6 6 6 0 0 83 11 18
2014 EC-03 74 16 5 5 0 0 0 89 5 19
2014 EC-04 62 27 0 8 4 0 0 88 12 26
2014 EC-05 80 11 5 2 2 0 0 91 5 44
2014 EC-06 69 19 7 6 0 0 0 88 6 90
2014 EC-07 85 11 2 3 0 0 0 96 3 113
2014 EC-08 80 20 0 0 0 0 0 100 0 10
2011 EC 71 17 6 5 1 0 0 88 6 368
2011 EC-02 72 8 8 4 8 0 0 80 12 25
2011 EC-03 95 0 5 0 0 0 0 95 0 20
2011 EC-04 68 19 3 10 0 0 0 87 10 31
2011 EC-05 73 16 8 4 0 0 0 88 4 51
2011 EC-06 70 16 8 6 0 0 0 87 6 105
2011 EC-07 67 25 3 4 0 0 1 92 4 117
2011 EC-08 79 0 14 0 7 0 0 79 7 14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 28 25 16 10 6 7 8 63 18 358
2017 EC-02 12 22 17 11 28 11 0 38 44 18
2017 EC-03 35 22 22 4 9 4 4 62 14 23
2017 EC-04 37 29 17 0 0 4 13 80 0 24
2017 EC-05 30 27 14 11 3 10 5 67 17 58
2017 EC-06 26 26 14 13 5 5 11 62 21 110
2017 EC-07 29 24 16 10 6 5 9 62 19 110
2014 EC 33 28 12 10 7 4 5 67 19 326
2014 EC-02 28 33 11 0 0 11 17 85 0 18
2014 EC-03 26 32 5 0 16 11 11 73 20 19
2014 EC-04 31 31 12 12 12 0 4 64 24 26
2014 EC-05 34 23 14 14 5 5 7 64 21 44
2014 EC-06 31 27 11 11 8 9 3 66 22 90
2014 EC-07 37 28 13 11 7 0 4 67 19 114
2014 EC-08 20 50 30 0 0 0 0 70 0 10

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 47 26 10 12 5 1 0 73 17 358
2017 EC-02 22 28 11 17 22 0 0 50 39 18
2017 EC-03 39 31 13 9 9 0 0 70 17 23
2017 EC-04 45 38 8 9 0 0 0 83 9 24
2017 EC-05 48 26 12 12 2 0 0 74 14 58
2017 EC-06 42 25 11 16 6 1 0 67 22 110
2017 EC-07 60 20 7 9 4 1 0 81 13 110
2014 EC 46 28 11 10 5 0 0 74 14 326
2014 EC-02 44 33 11 11 0 0 0 78 11 18
2014 EC-03 58 26 0 16 0 0 0 84 16 19
2014 EC-04 35 35 12 12 8 0 0 69 19 26
2014 EC-05 50 23 16 9 2 0 0 73 11 44
2014 EC-06 41 34 9 10 6 0 0 76 16 90
2014 EC-07 50 21 14 8 7 0 0 71 15 114
2014 EC-08 40 50 10 0 0 0 0 90 0 10

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 43 33 10 11 3 1 0 77 14 357
2017 EC-02 23 28 5 27 17 0 0 50 44 18
2017 EC-03 39 30 13 13 0 0 4 73 14 23
2017 EC-04 72 24 4 0 0 0 0 96 0 24
2017 EC-05 47 38 8 7 0 0 0 85 7 58
2017 EC-06 38 33 15 10 3 2 0 72 13 110
2017 EC-07 44 34 6 12 5 0 0 78 16 109
2014 EC 40 39 10 9 2 1 0 80 10 325
2014 EC-02 28 56 11 6 0 0 0 83 6 18
2014 EC-03 53 11 16 16 0 5 0 67 17 19
2014 EC-04 23 50 12 12 4 0 0 73 15 26
2014 EC-05 34 36 16 9 0 5 0 74 10 44
2014 EC-06 42 38 10 9 0 0 1 81 9 90
2014 EC-07 42 40 7 7 4 0 0 82 11 113
2014 EC-08 50 50 0 0 0 0 0 100 0 10
2011 EC 42 38 7 8 4 1 1 81 12 366
2011 EC-02 60 28 8 4 0 0 0 88 4 25
2011 EC-03 37 32 11 16 5 0 0 68 21 19
2011 EC-04 48 23 10 10 3 3 3 76 14 31
2011 EC-05 51 35 4 6 2 2 0 88 8 51
2011 EC-06 37 38 9 10 6 0 0 75 16 105
2011 EC-07 36 46 4 8 3 2 1 84 11 117
2011 EC-08 57 29 7 7 0 0 0 86 7 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 31 23 16 7 6 16 2 64 16 359
2017 EC-02 12 22 5 11 22 27 0 46 46 18
2017 EC-03 30 30 5 9 4 17 4 78 17 23
2017 EC-04 42 24 8 0 0 26 0 89 0 24
2017 EC-05 34 22 17 7 2 19 0 68 10 59
2017 EC-06 25 23 21 7 7 14 3 58 17 110
2017 EC-07 35 22 15 9 7 10 2 64 18 110
2014 EC 29 25 14 9 8 14 1 64 19 326
2014 EC-02 17 44 11 6 6 17 0 73 13 18
2014 EC-03 37 21 5 11 0 26 0 79 14 19
2014 EC-04 35 23 19 8 12 4 0 60 20 26
2014 EC-05 32 20 16 9 0 23 0 68 12 44
2014 EC-06 22 20 20 10 10 17 1 51 24 90
2014 EC-07 29 32 11 8 10 10 0 68 19 114
2014 EC-08 70 10 0 10 10 0 0 80 20 10
2011 EC 33 28 13 7 6 11 1 71 15 365
2011 EC-02 56 16 8 0 0 16 4 90 0 25
2011 EC-03 47 16 16 16 5 0 0 63 21 19
2011 EC-04 32 23 10 6 3 19 6 74 13 31
2011 EC-05 37 29 10 4 4 16 0 79 9 51
2011 EC-06 24 28 19 8 8 13 0 60 18 104
2011 EC-07 32 34 9 9 9 7 2 72 19 117
2011 EC-08 50 21 21 7 0 0 0 71 7 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 13 14 20 14 7 27 6 41 30 360
2017 EC-02 5 11 11 16 17 33 6 27 55 18
2017 EC-03 4 17 22 17 9 17 13 31 37 23
2017 EC-04 24 13 16 4 4 35 4 60 13 24
2017 EC-05 17 19 12 14 7 26 7 53 30 59
2017 EC-06 14 10 25 12 6 32 1 36 26 111
2017 EC-07 10 18 18 16 6 23 8 41 33 110
2014 EC 12 21 17 15 9 24 2 45 32 326
2014 EC-02 6 33 11 11 6 28 6 58 25 18
2014 EC-03 5 26 0 11 11 47 0 60 40 19
2014 EC-04 8 23 27 19 8 15 0 36 32 26
2014 EC-05 14 14 20 16 5 30 2 40 30 44
2014 EC-06 14 13 12 19 10 29 2 40 42 90
2014 EC-07 12 25 19 14 10 19 0 47 29 114
2014 EC-08 10 50 40 0 0 0 0 60 0 10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 52 34 6 7 1 1 0 86 8 360
2017 EC-02 28 39 11 17 5 0 0 66 22 18
2017 EC-03 52 30 4 13 0 0 0 83 13 23
2017 EC-04 64 28 8 0 0 0 0 92 0 24
2017 EC-05 51 36 5 7 0 2 0 88 7 59
2017 EC-06 50 36 7 7 0 0 0 86 7 111
2017 EC-07 57 31 4 7 1 0 0 87 8 110
2014 EC 53 36 5 6 1 0 0 89 6 326
2014 EC-02 56 33 11 0 0 0 0 89 0 18
2014 EC-03 47 42 5 5 0 0 0 89 5 19
2014 EC-04 35 50 12 4 0 0 0 85 4 26
2014 EC-05 59 30 2 7 2 0 0 89 9 44
2014 EC-06 51 38 4 7 0 0 0 89 7 90
2014 EC-07 55 32 4 6 2 0 0 88 8 114
2014 EC-08 60 40 0 0 0 0 0 100 0 10
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 43 31 11 10 6 0 1 74 16 360
2017 EC-02 34 33 0 22 11 0 0 67 33 18
2017 EC-03 44 35 9 13 0 0 0 78 13 23
2017 EC-04 41 38 8 0 8 0 4 83 8 24
2017 EC-05 46 32 8 10 3 0 0 78 14 59
2017 EC-06 40 30 13 10 7 0 1 70 17 111
2017 EC-07 45 30 11 10 4 0 0 75 14 110
2014 EC 40 33 13 8 5 1 0 74 13 326
2014 EC-02 44 44 6 0 6 0 0 89 6 18
2014 EC-03 68 21 5 5 0 0 0 89 5 19
2014 EC-04 35 42 8 12 0 4 0 80 12 26
2014 EC-05 39 36 11 9 2 2 0 77 12 44
2014 EC-06 39 31 14 8 7 1 0 71 15 90
2014 EC-07 37 31 17 8 7 1 0 68 15 114
2014 EC-08 40 50 10 0 0 0 0 90 0 10
2011 EC 34 39 11 11 6 1 0 73 17 367
2011 EC-02 32 44 8 12 4 0 0 76 16 25
2011 EC-03 30 25 25 15 5 0 0 55 20 20
2011 EC-04 35 29 19 13 3 0 0 65 16 31
2011 EC-05 41 35 4 14 6 0 0 76 20 51
2011 EC-06 30 38 14 10 8 1 0 68 17 105
2011 EC-07 34 43 7 9 5 1 0 78 15 116
2011 EC-08 29 57 7 7 0 0 0 86 7 14

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 47 28 8 7 6 3 1 79 13 360
2017 EC-02 50 22 5 5 11 6 0 77 17 18
2017 EC-03 48 30 9 4 9 0 0 78 13 23
2017 EC-04 57 22 17 0 0 0 4 82 0 24
2017 EC-05 47 31 7 2 7 3 3 84 9 59
2017 EC-06 43 25 10 11 6 5 0 72 18 111
2017 EC-07 49 33 5 7 4 2 0 83 11 110
2014 EC 44 27 13 7 4 3 1 75 12 326
2014 EC-02 44 39 11 0 6 0 0 83 6 18
2014 EC-03 68 21 5 5 0 0 0 89 5 19
2014 EC-04 35 23 19 12 8 4 0 60 20 26
2014 EC-05 48 32 5 5 5 5 2 85 10 44
2014 EC-06 42 27 16 8 3 3 1 72 12 90
2014 EC-07 43 25 13 8 5 4 1 72 14 114
2014 EC-08 40 30 20 10 0 0 0 70 10 10
2011 EC 39 31 12 8 4 4 2 75 13 367
2011 EC-02 40 28 16 8 8 0 0 68 16 25
2011 EC-03 35 20 15 20 10 0 0 55 30 20
2011 EC-04 26 42 16 6 3 3 3 72 10 31
2011 EC-05 57 18 8 8 4 6 0 79 13 51
2011 EC-06 33 34 16 5 7 4 1 71 12 105
2011 EC-07 41 34 7 11 1 4 3 80 13 116
2011 EC-08 43 43 14 0 0 0 0 86 0 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 45 30 10 9 5 0 1 76 15 359
2017 EC-02 39 28 22 5 5 0 0 67 11 18
2017 EC-03 48 26 9 9 4 4 0 77 14 23
2017 EC-04 45 34 8 13 0 0 0 79 13 24
2017 EC-05 51 29 9 8 3 0 0 80 12 59
2017 EC-06 41 29 13 9 5 0 3 72 15 110
2017 EC-07 45 34 5 9 6 0 0 79 15 110
2014 EC 44 32 8 10 4 1 0 77 15 326
2014 EC-02 56 17 6 11 6 6 0 76 18 18
2014 EC-03 68 26 0 5 0 0 0 95 5 19
2014 EC-04 27 42 12 15 4 0 0 69 19 26
2014 EC-05 50 36 2 7 2 2 0 88 9 44
2014 EC-06 37 33 11 12 7 0 0 70 19 90
2014 EC-07 45 32 8 11 4 1 0 77 15 114
2014 EC-08 50 30 20 0 0 0 0 80 0 10
2011 EC 39 35 8 13 5 1 0 74 18 366
2011 EC-02 36 28 20 12 4 0 0 64 16 25
2011 EC-03 35 30 10 20 5 0 0 65 25 20
2011 EC-04 39 23 10 19 10 0 0 61 29 31
2011 EC-05 49 35 2 8 6 0 0 84 14 51
2011 EC-06 32 38 9 14 6 1 0 71 20 105
2011 EC-07 40 40 4 13 3 1 0 80 16 116
2011 EC-08 43 29 21 7 0 0 0 71 7 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 80 12 4 2 0 1 1 94 2 360
2017 EC-02 78 11 0 5 0 5 0 94 6 18
2017 EC-03 83 13 0 0 0 0 4 100 0 23
2017 EC-04 79 21 0 0 0 0 0 100 0 24
2017 EC-05 86 7 2 3 0 0 2 95 3 59
2017 EC-06 79 14 4 1 1 0 1 95 2 111
2017 EC-07 78 11 6 3 0 1 1 91 3 110
2014 EC 82 11 4 2 1 0 0 93 3 326
2014 EC-02 89 6 0 0 6 0 0 94 6 18
2014 EC-03 100 0 0 0 0 0 0 100 0 19
2014 EC-04 65 23 4 4 4 0 0 88 8 26
2014 EC-05 80 14 5 0 0 2 0 95 0 44
2014 EC-06 76 16 3 3 2 0 0 91 6 90
2014 EC-07 86 7 5 2 0 0 0 93 2 114
2014 EC-08 80 20 0 0 0 0 0 100 0 10
2011 EC 78 13 3 3 2 0 1 92 5 367
2011 EC-02 80 16 4 0 0 0 0 96 0 25
2011 EC-03 95 5 0 0 0 0 0 100 0 20
2011 EC-04 81 16 0 3 0 0 0 97 3 31
2011 EC-05 73 14 2 8 2 0 2 88 10 51
2011 EC-06 73 14 5 3 4 0 1 88 7 105
2011 EC-07 80 11 4 2 1 1 1 93 3 116
2011 EC-08 86 7 0 7 0 0 0 93 7 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 51 24 7 5 4 5 3 82 10 357
2017 EC-02 56 16 6 5 11 6 0 76 17 18
2017 EC-03 48 35 0 0 9 4 4 90 10 23
2017 EC-04 58 13 16 0 0 9 4 81 0 24
2017 EC-05 47 24 5 5 7 9 4 81 13 59
2017 EC-06 48 24 12 5 2 6 4 79 8 109
2017 EC-07 54 25 3 8 3 4 4 85 12 109
2014 EC 46 28 6 7 5 5 4 80 13 326
2014 EC-02 33 39 0 0 0 22 6 100 0 18
2014 EC-03 47 21 5 0 5 11 11 87 7 19
2014 EC-04 42 31 4 15 8 0 0 73 23 26
2014 EC-05 52 18 7 9 0 9 5 82 11 44
2014 EC-06 47 34 6 7 3 2 1 84 10 90
2014 EC-07 46 24 8 8 9 3 4 74 18 114
2014 EC-08 30 50 10 0 0 0 10 89 0 10
2011 EC 33 26 12 13 6 8 2 65 21 368
2011 EC-02 48 28 12 4 0 8 0 83 4 25
2011 EC-03 30 10 15 15 15 10 5 47 35 20
2011 EC-04 23 35 10 23 6 3 0 60 30 31
2011 EC-05 29 29 10 14 2 14 2 70 19 51
2011 EC-06 28 22 15 13 10 10 1 56 27 105
2011 EC-07 40 31 9 11 4 3 1 74 16 117
2011 EC-08 29 14 7 21 0 14 14 60 30 14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 51 27 10 6 4 2 1 79 10 360
2017 EC-02 45 28 0 17 11 0 0 73 27 18
2017 EC-03 56 26 4 4 4 0 4 86 9 23
2017 EC-04 66 21 4 4 0 5 0 92 4 24
2017 EC-05 54 29 9 3 3 2 0 85 7 59
2017 EC-06 45 26 17 4 5 3 0 72 10 111
2017 EC-07 54 25 7 9 3 1 1 81 12 110

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 54 23 13 5 2 3 0 80 7 360
2017 EC-02 50 28 11 11 0 0 0 78 11 18
2017 EC-03 57 22 13 4 4 0 0 78 9 23
2017 EC-04 65 22 12 0 0 0 0 88 0 24
2017 EC-05 61 17 12 4 2 5 0 82 5 59
2017 EC-06 47 24 15 5 4 5 0 74 9 111
2017 EC-07 57 25 10 4 3 1 0 83 7 110

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 47 30 11 6 4 1 0 78 11 360
2017 EC-02 34 28 11 11 16 0 0 62 27 18
2017 EC-03 57 22 4 9 9 0 0 78 17 23
2017 EC-04 53 30 4 9 0 4 0 87 9 24
2017 EC-05 51 32 7 5 3 2 0 84 8 59
2017 EC-06 43 32 10 9 5 1 0 76 15 111
2017 EC-07 49 30 14 4 3 0 0 79 6 110
2014 EC 48 26 10 9 6 1 0 75 15 326
2014 EC-02 61 17 11 0 11 0 0 78 11 18
2014 EC-03 74 5 11 11 0 0 0 79 11 19
2014 EC-04 46 27 12 4 12 0 0 73 15 26
2014 EC-05 50 25 2 14 7 2 0 77 21 44
2014 EC-06 48 24 12 9 7 0 0 72 16 90
2014 EC-07 42 30 11 10 4 2 1 74 14 114
2014 EC-08 30 50 20 0 0 0 0 80 0 10
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 36 15 9 4 6 8 67 15 53
2017 EC-06 30 40 10 10 10 0 0 70 20 10
2017 EC-07 27 30 18 6 0 9 9 70 7 33
2014 EC 39 23 10 4 2 8 12 79 8 48
2014 EC-07 39 21 15 3 3 6 12 74 7 33

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 36 32 11 11 3 6 1 73 15 360
2017 EC-02 28 17 5 17 11 22 0 57 36 18
2017 EC-03 52 22 9 4 0 9 4 85 5 23
2017 EC-04 59 20 4 8 0 9 0 87 9 24
2017 EC-05 31 44 12 3 3 5 2 80 7 59
2017 EC-06 35 34 14 14 2 3 0 70 16 111
2017 EC-07 36 32 13 11 3 6 0 72 15 110
2014 EC 31 39 13 7 5 5 0 73 13 326
2014 EC-02 33 44 11 0 0 11 0 88 0 18
2014 EC-03 58 26 11 0 5 0 0 84 5 19
2014 EC-04 27 58 4 0 8 4 0 88 8 26
2014 EC-05 32 39 14 7 5 5 0 74 12 44
2014 EC-06 32 30 16 10 6 7 0 67 17 90
2014 EC-07 25 40 15 11 4 5 0 68 16 114
2014 EC-08 40 40 20 0 0 0 0 80 0 10
2011 EC 36 28 15 10 6 5 0 67 17 367
2011 EC-02 48 40 12 0 0 0 0 88 0 25
2011 EC-03 40 20 15 15 10 0 0 60 25 20
2011 EC-04 23 26 26 13 6 6 0 52 21 31
2011 EC-05 43 27 8 6 2 14 0 82 9 51
2011 EC-06 28 26 18 15 9 5 0 56 25 105
2011 EC-07 38 32 14 9 3 4 0 73 13 117
2011 EC-08 43 14 21 7 14 0 0 57 21 14

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 36 32 13 11 6 1 0 69 18 360
2017 EC-02 34 22 0 22 16 5 0 59 41 18
2017 EC-03 44 26 17 9 0 4 0 73 9 23
2017 EC-04 55 37 0 4 4 0 0 92 8 24
2017 EC-05 32 39 19 3 5 2 0 73 8 59
2017 EC-06 37 28 12 13 11 0 0 65 23 111
2017 EC-07 34 39 13 14 1 0 0 73 15 110
2014 EC 26 41 17 9 5 1 0 68 14 326
2014 EC-02 28 50 6 11 0 6 0 82 12 18
2014 EC-03 42 37 11 5 5 0 0 79 11 19
2014 EC-04 12 54 12 15 8 0 0 65 23 26
2014 EC-05 30 39 14 14 5 0 0 68 18 44
2014 EC-06 31 33 20 8 7 1 0 65 15 90
2014 EC-07 21 44 21 8 5 0 1 65 13 114
2014 EC-08 30 60 10 0 0 0 0 90 0 10
2011 EC 28 38 13 12 6 3 0 69 18 367
2011 EC-02 40 56 4 0 0 0 0 96 0 25
2011 EC-03 35 25 20 5 15 0 0 60 20 20
2011 EC-04 26 32 10 16 6 10 0 64 25 31
2011 EC-05 43 35 10 10 2 0 0 78 12 51
2011 EC-06 20 37 19 12 9 3 0 59 22 105
2011 EC-07 27 41 9 15 5 3 0 70 20 117
2011 EC-08 21 43 14 21 0 0 0 64 21 14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 35 17 14 8 4 0 60 23 359
2017 EC-02 17 39 5 5 28 5 0 59 35 18
2017 EC-03 26 30 13 17 4 9 0 62 24 23
2017 EC-04 30 50 0 8 4 8 0 87 13 24
2017 EC-05 24 34 27 10 3 2 0 59 14 59
2017 EC-06 23 30 21 11 10 5 0 56 22 111
2017 EC-07 22 38 15 19 5 1 0 60 25 109
2014 EC 20 37 21 13 6 4 0 59 19 326
2014 EC-02 17 39 17 11 6 11 0 63 19 18
2014 EC-03 11 53 21 11 5 0 0 63 16 19
2014 EC-04 15 35 15 27 8 0 0 50 35 26
2014 EC-05 18 36 14 18 7 7 0 59 27 44
2014 EC-06 28 31 22 10 6 3 0 61 16 90
2014 EC-07 16 39 25 10 7 4 0 56 17 114
2014 EC-08 40 40 10 10 0 0 0 80 10 10
2011 EC 17 43 15 14 7 5 0 62 22 368
2011 EC-02 24 64 12 0 0 0 0 88 0 25
2011 EC-03 25 30 20 20 5 0 0 55 25 20
2011 EC-04 10 45 13 13 13 6 0 59 28 31
2011 EC-05 25 35 6 22 4 8 0 66 28 51
2011 EC-06 12 44 22 13 7 2 0 57 20 105
2011 EC-07 15 42 15 14 9 6 0 61 24 117
2011 EC-08 14 50 7 21 7 0 0 64 29 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 28 33 11 11 11 5 0 65 23 359
2017 EC-02 11 34 11 17 22 5 0 47 41 18
2017 EC-03 31 43 13 4 4 4 0 77 9 23
2017 EC-04 41 51 4 0 4 0 0 92 4 24
2017 EC-05 31 33 14 12 5 5 0 67 18 58
2017 EC-06 27 30 8 14 15 6 0 60 31 111
2017 EC-07 29 34 11 11 11 4 0 66 23 110
2014 EC 23 31 13 17 11 6 0 57 30 326
2014 EC-02 17 39 6 17 6 17 0 67 27 18
2014 EC-03 32 32 5 11 11 11 0 71 24 19
2014 EC-04 19 38 8 15 8 12 0 65 26 26
2014 EC-05 18 32 23 18 5 5 0 52 24 44
2014 EC-06 24 20 12 22 13 8 0 48 39 90
2014 EC-07 23 38 9 15 13 3 0 62 29 114
2014 EC-08 30 0 40 20 10 0 0 30 30 10
2011 EC 22 33 14 15 10 6 0 58 27 368
2011 EC-02 28 52 8 4 4 4 0 83 8 25
2011 EC-03 30 20 10 20 10 10 0 56 33 20
2011 EC-04 10 35 16 23 10 6 0 48 34 31
2011 EC-05 39 24 8 14 6 10 0 70 22 51
2011 EC-06 16 34 19 11 17 2 0 51 29 105
2011 EC-07 21 33 13 20 6 7 0 59 28 117
2011 EC-08 21 29 29 7 14 0 0 50 21 14

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 39 16 15 9 2 0 60 24 360
2017 EC-02 5 28 17 22 22 5 0 35 47 18
2017 EC-03 17 48 26 9 0 0 0 65 9 23
2017 EC-04 21 71 0 4 4 0 0 92 8 24
2017 EC-05 19 47 19 10 5 0 0 66 15 59
2017 EC-06 22 30 19 15 13 2 0 52 28 111
2017 EC-07 22 38 14 18 7 1 0 61 25 110
2014 EC 18 36 13 21 10 2 0 55 32 326
2014 EC-02 22 44 6 11 11 6 0 71 24 18
2014 EC-03 21 47 5 11 11 5 0 72 22 19
2014 EC-04 8 19 27 35 12 0 0 27 46 26
2014 EC-05 16 30 20 20 11 2 0 47 33 44
2014 EC-06 24 30 12 21 10 2 0 56 32 90
2014 EC-07 15 43 10 20 11 1 0 58 32 114
2014 EC-08 20 50 10 20 0 0 0 70 20 10
2011 EC 19 41 10 18 10 2 0 62 29 368
2011 EC-02 32 48 8 8 4 0 0 80 12 25
2011 EC-03 20 25 30 15 10 0 0 45 25 20
2011 EC-04 16 29 16 23 16 0 0 45 39 31
2011 EC-05 27 37 8 18 6 4 0 67 24 51
2011 EC-06 15 50 7 18 9 1 0 66 27 105
2011 EC-07 17 40 8 21 12 2 0 58 34 117
2011 EC-08 21 43 14 7 14 0 0 64 21 14
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 45 13 6 4 1 0 76 11 358
2017 EC-02 12 50 11 5 16 5 0 65 23 18
2017 EC-03 31 48 9 4 9 0 0 78 13 23
2017 EC-04 37 47 12 4 0 0 0 84 4 24
2017 EC-05 42 41 7 0 9 2 0 84 9 59
2017 EC-06 26 43 19 7 4 1 1 69 11 110
2017 EC-07 29 48 12 10 1 0 0 77 11 109
2014 EC 27 43 17 10 2 1 0 70 12 326
2014 EC-02 22 56 17 6 0 0 0 78 6 18
2014 EC-03 47 32 5 16 0 0 0 79 16 19
2014 EC-04 31 46 19 4 0 0 0 77 4 26
2014 EC-05 32 41 16 9 2 0 0 73 11 44
2014 EC-06 26 41 20 9 3 1 0 67 12 90
2014 EC-07 23 43 18 12 3 2 0 67 15 114
2014 EC-08 10 60 20 10 0 0 0 70 10 10
2011 EC 35 41 10 10 2 2 0 77 13 368
2011 EC-02 48 44 4 4 0 0 0 92 4 25
2011 EC-03 35 25 10 20 5 5 0 63 26 20
2011 EC-04 32 42 10 10 6 0 0 74 16 31
2011 EC-05 45 33 6 14 2 0 0 78 16 51
2011 EC-06 37 41 10 8 2 2 0 80 10 105
2011 EC-07 26 43 13 12 2 4 0 72 14 117
2011 EC-08 21 64 7 0 7 0 0 86 7 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 48 37 8 3 1 4 0 88 4 357
2017 EC-02 33 39 5 5 0 17 0 87 7 18
2017 EC-03 44 43 4 4 0 4 0 91 5 23
2017 EC-04 59 41 0 0 0 0 0 100 0 24
2017 EC-05 55 33 7 2 0 3 0 91 2 58
2017 EC-06 46 32 14 4 1 4 0 81 5 110
2017 EC-07 52 37 7 2 1 2 0 90 3 109
2014 EC 48 40 7 2 0 3 0 91 2 326
2014 EC-02 33 50 11 0 0 6 0 88 0 18
2014 EC-03 53 11 16 5 5 11 0 71 12 19
2014 EC-04 38 50 8 4 0 0 0 88 4 26
2014 EC-05 61 25 11 0 0 2 0 88 0 44
2014 EC-06 44 48 1 1 0 6 0 98 1 90
2014 EC-07 50 39 9 3 0 0 0 89 3 114
2014 EC-08 40 60 0 0 0 0 0 100 0 10
2011 EC 47 36 8 3 2 4 0 86 5 367
2011 EC-02 64 32 0 0 0 4 0 100 0 25
2011 EC-03 40 20 20 10 5 5 0 63 16 20
2011 EC-04 48 39 10 0 0 3 0 90 0 31
2011 EC-05 59 31 6 2 0 2 0 92 2 51
2011 EC-06 39 44 10 3 3 2 0 84 6 105
2011 EC-07 46 33 7 3 2 9 0 87 6 117
2011 EC-08 43 36 21 0 0 0 0 79 0 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 33 11 9 3 3 1 76 12 357
2017 EC-02 11 39 0 34 5 5 5 56 44 18
2017 EC-03 39 39 9 9 4 0 0 78 13 23
2017 EC-04 33 32 14 8 8 0 5 68 17 24
2017 EC-05 47 27 9 7 2 9 0 81 9 59
2017 EC-06 41 33 11 10 3 2 0 76 13 110
2017 EC-07 43 35 14 6 1 1 1 79 7 109
2014 EC 39 40 10 6 3 1 1 81 9 326
2014 EC-02 28 56 0 11 0 6 0 88 12 18
2014 EC-03 53 26 5 11 0 5 0 83 11 19
2014 EC-04 31 42 19 4 4 0 0 73 8 26
2014 EC-05 43 27 9 16 2 0 2 72 19 44
2014 EC-06 31 43 14 3 6 1 1 76 9 90
2014 EC-07 43 43 7 4 4 0 0 86 7 114
2014 EC-08 60 40 0 0 0 0 0 100 0 10
2011 EC 37 36 8 9 4 5 1 77 14 367
2011 EC-02 36 36 12 8 0 4 4 78 9 25
2011 EC-03 30 20 20 10 10 10 0 56 22 20
2011 EC-04 29 55 6 3 3 3 0 87 7 31
2011 EC-05 49 31 2 10 6 2 0 82 16 51
2011 EC-06 25 40 12 10 4 9 1 72 15 105
2011 EC-07 43 36 5 9 4 3 0 81 14 117
2011 EC-08 50 21 7 14 0 7 0 77 15 14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 28 34 12 13 6 4 2 66 21 359
2017 EC-02 11 45 5 12 11 11 5 67 27 18
2017 EC-03 22 44 9 9 0 9 9 79 10 23
2017 EC-04 33 42 12 4 0 4 5 82 5 24
2017 EC-05 34 26 15 13 5 7 0 64 20 59
2017 EC-06 28 30 11 18 7 4 2 62 26 111
2017 EC-07 27 38 14 12 7 2 0 66 20 109
2014 EC 30 40 16 7 3 4 0 73 10 326
2014 EC-02 11 50 22 6 0 11 0 69 6 18
2014 EC-03 47 32 0 5 11 5 0 83 17 19
2014 EC-04 38 42 15 0 4 0 0 81 4 26
2014 EC-05 30 39 20 7 0 5 0 71 7 44
2014 EC-06 26 39 18 9 2 7 0 69 12 90
2014 EC-07 31 39 16 8 4 3 0 72 12 114
2014 EC-08 30 60 10 0 0 0 0 90 0 10
2011 EC 24 37 14 14 7 5 1 64 22 367
2011 EC-02 28 28 16 24 0 4 0 58 25 25
2011 EC-03 10 40 5 20 20 5 0 53 42 20
2011 EC-04 29 39 6 19 0 6 0 72 21 31
2011 EC-05 29 39 6 8 4 12 2 80 14 51
2011 EC-06 23 29 22 12 9 5 1 55 22 105
2011 EC-07 20 47 11 13 8 2 0 68 21 117
2011 EC-08 36 14 21 21 7 0 0 50 29 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 19 18 13 18 14 15 3 45 39 359
2017 EC-02 17 11 11 11 33 17 0 33 53 18
2017 EC-03 30 26 9 13 4 18 0 68 21 23
2017 EC-04 28 29 17 8 0 17 0 69 10 24
2017 EC-05 20 24 10 10 13 17 5 57 30 59
2017 EC-06 17 13 13 24 16 15 2 35 49 111
2017 EC-07 18 15 15 19 14 15 5 40 41 109
2014 EC 13 18 17 17 16 16 2 39 40 326
2014 EC-02 28 11 11 0 17 22 11 58 25 18
2014 EC-03 21 11 11 16 11 26 5 46 38 19
2014 EC-04 12 35 15 8 19 12 0 52 30 26
2014 EC-05 9 23 18 14 14 20 2 41 35 44
2014 EC-06 14 8 19 21 20 17 1 27 50 90
2014 EC-07 12 23 17 18 16 13 2 41 39 114
2014 EC-08 10 20 20 20 10 20 0 38 38 10
2011 EC 11 16 19 16 13 19 5 36 39 367
2011 EC-02 32 24 4 12 0 24 4 78 17 25
2011 EC-03 15 10 15 15 35 5 5 28 56 20
2011 EC-04 13 29 6 19 0 26 6 62 29 31
2011 EC-05 16 16 12 12 8 29 8 50 31 51
2011 EC-06 4 17 24 17 17 16 5 27 43 105
2011 EC-07 10 11 25 18 15 16 4 27 42 117
2011 EC-08 7 14 36 7 7 21 7 30 20 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 65 19 7 4 2 1 1 86 6 360
2017 EC-02 72 11 0 0 11 5 0 88 12 18
2017 EC-03 65 22 0 4 0 0 9 95 5 23
2017 EC-04 59 33 4 4 0 0 0 92 4 24
2017 EC-05 73 17 3 2 3 0 2 91 5 59
2017 EC-06 67 17 8 6 1 0 0 85 7 111
2017 EC-07 61 20 12 5 1 1 1 82 6 110
2014 EC 60 22 10 6 2 1 0 83 7 326
2014 EC-02 61 17 11 0 6 6 0 82 6 18
2014 EC-03 79 11 5 5 0 0 0 89 5 19
2014 EC-04 46 42 8 0 4 0 0 88 4 26
2014 EC-05 61 23 9 7 0 0 0 84 7 44
2014 EC-06 53 21 13 8 2 1 1 76 10 90
2014 EC-07 61 22 9 7 1 0 0 83 8 114
2014 EC-08 90 0 10 0 0 0 0 90 0 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 74 17 4 1 0 1 2 94 1 360
2017 EC-02 73 16 0 0 5 5 0 94 6 18
2017 EC-03 74 26 0 0 0 0 0 100 0 23
2017 EC-04 71 25 0 0 0 0 4 100 0 24
2017 EC-05 74 15 3 2 0 2 4 95 2 59
2017 EC-06 79 14 4 2 0 2 0 95 2 111
2017 EC-07 73 15 6 1 0 1 4 92 1 110
2014 EC 72 16 4 2 0 5 1 94 2 325
2014 EC-02 89 6 0 6 0 0 0 94 6 18
2014 EC-03 89 5 0 5 0 0 0 95 5 19
2014 EC-04 54 23 4 8 0 12 0 87 9 26
2014 EC-05 68 23 0 2 0 7 0 98 2 44
2014 EC-06 62 22 6 1 1 7 1 92 2 90
2014 EC-07 79 11 5 0 0 4 2 94 0 113
2014 EC-08 90 10 0 0 0 0 0 100 0 10
2011 EC 68 19 5 2 1 2 2 92 3 368
2011 EC-02 68 24 4 0 0 0 4 96 0 25
2011 EC-03 75 5 10 5 5 0 0 80 10 20
2011 EC-04 68 19 6 0 0 6 0 93 0 31
2011 EC-05 65 27 2 4 0 0 2 94 4 51
2011 EC-06 66 23 5 2 1 2 2 92 3 105
2011 EC-07 68 16 4 2 1 4 4 93 3 117
2011 EC-08 93 0 0 0 7 0 0 93 7 14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 36 10 16 7 4 0 66 24 359
2017 EC-02 34 22 0 22 5 17 0 67 33 18
2017 EC-03 31 22 4 17 9 13 4 63 31 23
2017 EC-04 28 42 18 8 0 4 0 73 8 24
2017 EC-05 29 39 5 15 8 4 0 70 24 59
2017 EC-06 32 29 13 16 8 3 0 63 25 110
2017 EC-07 18 48 8 15 6 4 0 69 22 110
2014 EC 24 36 12 17 8 3 0 62 26 326
2014 EC-02 17 56 11 6 6 6 0 76 12 18
2014 EC-03 47 37 5 5 5 0 0 84 11 19
2014 EC-04 19 38 4 31 8 0 0 58 38 26
2014 EC-05 27 34 14 16 7 2 0 63 23 44
2014 EC-06 21 30 14 23 7 4 0 53 31 90
2014 EC-07 23 36 11 16 10 4 1 62 27 114
2014 EC-08 20 50 20 10 0 0 0 70 10 10
2011 EC 27 36 16 11 8 2 0 64 20 366
2011 EC-02 44 40 12 4 0 0 0 84 4 25
2011 EC-03 20 35 15 15 15 0 0 55 30 20
2011 EC-04 19 35 26 3 13 3 0 57 17 31
2011 EC-05 45 33 12 8 2 0 0 78 10 51
2011 EC-06 19 38 13 18 10 2 0 59 28 104
2011 EC-07 27 34 16 11 9 3 0 63 21 116
2011 EC-08 14 43 43 0 0 0 0 57 0 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 25 30 9 16 14 4 2 59 31 357
2017 EC-02 17 33 5 27 12 5 0 53 41 18
2017 EC-03 17 17 4 13 17 22 9 50 44 23
2017 EC-04 20 30 20 17 4 5 5 55 23 24
2017 EC-05 27 34 2 15 17 5 0 64 34 59
2017 EC-06 26 28 10 17 14 4 1 57 33 110
2017 EC-07 26 33 12 14 11 1 4 62 26 109
2014 EC 21 29 14 17 13 4 1 53 32 326
2014 EC-02 17 33 17 11 11 11 0 56 25 18
2014 EC-03 42 42 0 11 5 0 0 84 16 19
2014 EC-04 15 23 8 38 15 0 0 38 54 26
2014 EC-05 30 20 16 11 16 7 0 54 29 44
2014 EC-06 18 33 18 14 12 4 0 53 28 90
2014 EC-07 18 27 15 19 14 4 3 49 36 114
2014 EC-08 30 20 20 20 10 0 0 50 30 10
2011 EC 26 29 12 16 12 3 3 59 29 367
2011 EC-02 56 24 8 4 4 0 4 83 8 25
2011 EC-03 30 15 10 35 10 0 0 45 45 20
2011 EC-04 29 39 6 6 10 10 0 75 18 31
2011 EC-05 49 24 8 10 6 2 2 76 16 51
2011 EC-06 19 36 15 15 12 2 0 56 28 105
2011 EC-07 15 29 14 18 17 3 4 48 38 117
2011 EC-08 21 21 7 29 7 0 14 50 42 14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 37 15 12 5 4 0 67 17 359
2017 EC-02 16 28 11 28 11 5 0 47 41 18
2017 EC-03 27 36 9 18 5 5 0 67 24 22
2017 EC-04 36 43 9 12 0 0 0 79 12 24
2017 EC-05 36 39 9 10 5 2 0 76 15 59
2017 EC-06 26 35 17 11 7 4 0 63 19 111
2017 EC-07 23 42 17 8 3 7 0 70 12 110

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 44 31 12 5 2 5 1 80 8 360
2017 EC-02 33 39 0 12 5 11 0 81 19 18
2017 EC-03 61 22 13 0 0 4 0 86 0 23
2017 EC-04 45 35 8 8 0 4 0 83 9 24
2017 EC-05 42 34 9 7 2 7 0 82 9 59
2017 EC-06 44 28 14 5 4 5 1 75 10 111
2017 EC-07 43 36 13 4 0 3 1 82 5 110
2014 EC 42 39 11 2 2 4 1 84 4 325
2014 EC-02 44 56 0 0 0 0 0 100 0 18
2014 EC-03 63 37 0 0 0 0 0 100 0 19
2014 EC-04 35 38 8 12 8 0 0 73 19 26
2014 EC-05 50 25 18 7 0 0 0 75 7 44
2014 EC-06 38 39 11 0 2 9 0 85 2 89
2014 EC-07 36 44 12 2 1 4 1 84 3 114
2014 EC-08 70 10 20 0 0 0 0 80 0 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 43 10 7 2 1 0 81 9 360
2017 EC-02 39 28 6 17 11 0 0 66 28 18
2017 EC-03 31 56 9 0 4 0 0 87 4 23
2017 EC-04 32 64 4 0 0 0 0 96 0 24
2017 EC-05 39 39 9 12 0 2 0 79 12 59
2017 EC-06 44 34 14 6 2 1 0 79 8 111
2017 EC-07 33 49 8 7 2 1 0 83 9 110
2014 EC 37 40 11 6 2 3 0 80 8 326
2014 EC-02 33 50 11 0 0 6 0 88 0 18
2014 EC-03 68 21 5 5 0 0 0 89 5 19
2014 EC-04 27 42 12 12 4 4 0 72 16 26
2014 EC-05 45 30 14 7 2 2 0 77 9 44
2014 EC-06 33 41 12 7 3 3 0 77 10 90
2014 EC-07 35 43 11 6 1 4 1 82 7 114
2014 EC-08 40 60 0 0 0 0 0 100 0 10
2011 EC 32 39 14 9 3 3 0 74 12 368
2011 EC-02 44 52 0 4 0 0 0 96 4 25
2011 EC-03 50 10 25 10 5 0 0 60 15 20
2011 EC-04 32 39 16 3 3 6 0 76 7 31
2011 EC-05 39 33 8 12 2 6 0 77 15 51
2011 EC-06 25 48 16 7 3 2 0 74 10 105
2011 EC-07 28 38 15 11 4 3 0 69 16 117
2011 EC-08 50 29 14 7 0 0 0 79 7 14

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 49 38 8 3 2 0 0 88 4 360
2017 EC-02 28 39 11 17 0 5 0 70 18 18
2017 EC-03 65 30 4 0 0 0 0 96 0 23
2017 EC-04 53 47 0 0 0 0 0 100 0 24
2017 EC-05 53 37 9 2 0 0 0 90 2 59
2017 EC-06 50 34 11 2 3 0 0 85 4 111
2017 EC-07 47 44 4 4 2 0 0 91 5 110
2014 EC 47 38 9 3 2 1 0 86 5 326
2014 EC-02 50 33 11 0 0 6 0 88 0 18
2014 EC-03 79 11 5 5 0 0 0 89 5 19
2014 EC-04 23 50 23 0 4 0 0 73 4 26
2014 EC-05 57 25 7 9 2 0 0 82 11 44
2014 EC-06 41 42 12 1 2 1 0 84 3 90
2014 EC-07 46 43 4 4 2 0 1 90 5 114
2014 EC-08 40 50 10 0 0 0 0 90 0 10
2011 EC 44 37 10 5 3 1 0 82 8 368
2011 EC-02 52 48 0 0 0 0 0 100 0 25
2011 EC-03 45 30 15 5 5 0 0 75 10 20
2011 EC-04 29 61 6 0 3 0 0 90 3 31
2011 EC-05 53 31 12 2 2 0 0 84 4 51
2011 EC-06 39 37 15 4 5 0 0 76 9 105
2011 EC-07 47 32 6 9 3 3 0 82 12 117
2011 EC-08 50 36 14 0 0 0 0 86 0 14

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 42 31 13 11 2 0 0 73 13 359
2017 EC-02 33 17 5 34 11 0 0 50 44 18
2017 EC-03 48 26 22 4 0 0 0 74 4 23
2017 EC-04 49 39 8 4 0 0 0 88 4 24
2017 EC-05 44 32 15 8 0 0 0 76 8 59
2017 EC-06 43 26 13 15 4 0 0 69 18 110
2017 EC-07 40 37 13 8 2 0 0 77 10 110
2014 EC 32 40 16 10 2 0 0 72 13 325
2014 EC-02 28 44 11 17 0 0 0 72 17 18
2014 EC-03 58 32 0 11 0 0 0 89 11 19
2014 EC-04 27 42 8 23 0 0 0 69 23 26
2014 EC-05 41 34 14 9 2 0 0 75 11 44
2014 EC-06 27 41 17 12 2 1 0 69 15 90
2014 EC-07 30 40 20 5 4 0 0 70 10 113
2014 EC-08 20 60 10 10 0 0 0 80 10 10
2011 EC 39 32 14 10 4 1 0 72 14 367
2011 EC-02 40 48 8 4 0 0 0 88 4 25
2011 EC-03 35 25 20 15 5 0 0 60 20 20
2011 EC-04 23 42 19 16 0 0 0 65 16 31
2011 EC-05 57 20 14 6 2 2 0 78 8 51
2011 EC-06 41 27 14 12 6 0 0 68 18 105
2011 EC-07 33 37 15 9 3 2 0 71 13 117
2011 EC-08 36 43 7 7 7 0 0 79 14 14

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 44 34 10 10 2 0 0 78 12 360
2017 EC-02 33 22 0 39 5 0 0 56 44 18
2017 EC-03 52 39 9 0 0 0 0 91 0 23
2017 EC-04 49 43 8 0 0 0 0 92 0 24
2017 EC-05 49 32 10 8 0 0 0 82 8 59
2017 EC-06 44 29 10 14 4 0 0 73 17 111
2017 EC-07 40 40 11 7 2 0 0 80 9 110
2014 EC 33 40 14 10 3 0 0 73 13 326
2014 EC-02 33 39 11 17 0 0 0 72 17 18
2014 EC-03 58 32 5 5 0 0 0 89 5 19
2014 EC-04 27 38 15 19 0 0 0 65 19 26
2014 EC-05 45 27 11 14 2 0 0 73 16 44
2014 EC-06 28 42 16 11 3 0 0 70 14 90
2014 EC-07 31 43 16 6 4 0 0 74 11 114
2014 EC-08 10 60 20 10 0 0 0 70 10 10
2011 EC 38 36 12 9 4 1 0 75 13 367
2011 EC-02 40 56 4 0 0 0 0 96 0 25
2011 EC-03 40 25 15 10 10 0 0 65 20 20
2011 EC-04 29 42 16 13 0 0 0 71 13 31
2011 EC-05 53 25 12 6 4 0 0 78 10 51
2011 EC-06 34 37 16 8 5 0 0 71 12 105
2011 EC-07 36 36 9 13 4 2 0 73 17 117
2011 EC-08 50 36 0 7 7 0 0 86 14 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 35 27 14 11 9 3 0 65 21 359
2017 EC-02 22 22 17 16 22 0 0 45 38 18
2017 EC-03 39 18 17 4 17 4 0 59 23 23
2017 EC-04 41 37 9 5 4 4 0 82 9 24
2017 EC-05 36 34 13 10 3 3 0 72 14 59
2017 EC-06 38 23 9 12 14 4 1 64 27 111
2017 EC-07 33 28 19 12 5 3 0 63 17 109
2014 EC 25 26 16 21 7 4 0 54 29 326
2014 EC-02 28 17 17 22 11 6 0 47 35 18
2014 EC-03 37 11 21 11 11 11 0 53 24 19
2014 EC-04 12 31 12 27 12 8 0 46 42 26
2014 EC-05 27 30 14 25 2 2 0 58 28 44
2014 EC-06 19 36 18 16 9 3 0 56 25 90
2014 EC-07 33 19 15 23 7 2 1 54 31 114
2014 EC-08 0 30 30 30 0 10 0 33 33 10
2011 EC 31 26 19 13 7 2 1 59 20 366
2011 EC-02 28 32 24 8 4 4 0 63 13 25
2011 EC-03 45 15 20 5 15 0 0 60 20 20
2011 EC-04 16 42 23 10 10 0 0 58 19 31
2011 EC-05 39 31 14 10 4 2 0 72 14 51
2011 EC-06 26 25 20 18 7 4 1 53 26 105
2011 EC-07 34 21 22 12 8 3 2 57 21 116
2011 EC-08 50 14 7 14 7 0 7 69 23 14
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EC 45 20 35 359
2017 EC-02 49 23 28 18
2017 EC-03 48 17 35 23
2017 EC-04 38 24 38 24
2017 EC-05 37 19 44 59
2017 EC-06 50 19 31 110
2017 EC-07 42 24 35 110
2014 EC 46 18 36 326
2014 EC-02 44 22 33 18
2014 EC-03 42 37 21 19
2014 EC-04 58 12 31 26
2014 EC-05 41 16 43 44
2014 EC-06 42 16 42 90
2014 EC-07 49 20 31 114
2014 EC-08 50 10 40 10
2011 EC 49 21 31 367
2011 EC-02 24 40 36 25
2011 EC-03 55 15 30 20
2011 EC-04 52 13 35 31
2011 EC-05 49 22 29 51
2011 EC-06 48 20 32 105
2011 EC-07 50 21 29 117
2011 EC-08 64 14 21 14

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EC 4 27 61 2 1 5 162
2017 EC-03 0 0 72 9 9 10 11
2017 EC-05 0 37 59 0 0 4 22
2017 EC-06 2 27 63 2 0 6 55
2017 EC-07 6 32 59 2 0 0 46
2014 EC 1 15 71 7 9999 7 150
2014 EC-04 0 13 87 0 9999 0 15
2014 EC-05 0 22 56 11 9999 11 18
2014 EC-06 3 13 71 5 9999 8 38
2014 EC-07 2 11 73 9 9999 5 56
2011 EC 3 21 61 7 9999 8 179
2011 EC-03 0 36 45 18 9999 0 11
2011 EC-04 0 19 50 6 9999 25 16
2011 EC-05 0 28 52 16 9999 4 25
2011 EC-06 2 14 76 4 9999 4 50
2011 EC-07 5 15 64 5 9999 10 59
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 15 85 359
2017 EC-02 44 56 18
2017 EC-05 10 90 59
2017 EC-06 17 83 111
2017 EC-07 11 89 109
2014 EC 17 83 326
2014 EC-04 23 77 26
2014 EC-05 23 77 44
2014 EC-06 16 84 90
2014 EC-07 15 85 114
2014 EC-08 0 100 10

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 EC 37 53
2017 EC-06 41 19
2017 EC-07 40 12
2014 EC 24 55

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EC 74 53
2017 EC-06 74 19
2017 EC-07 59 12
2014 EC 73 55
2014 EC-05 90 10
2014 EC-06 71 14
2014 EC-07 77 17

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EC-07 0 12
2014 EC-05 0 10
2014 EC-06 0 14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EC 0 53
2017 EC-06 0 19
2017 EC-07 0 12
2014 EC 0 55
2014 EC-05 0 10
2014 EC-06 0 14
2014 EC-07 0 17

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 EC 13 53
2014 EC-05 0 10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 EC-06 0 19
2017 EC-07 0 12
2014 EC 0 55
2014 EC-05 0 10
2014 EC-06 0 14
2014 EC-07 0 17

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 EC-06 0 19
2017 EC-07 0 12
2014 EC-05 0 10
2014 EC-07 0 17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 EC 41 53
2017 EC-06 46 19
2017 EC-07 41 12
2014 EC 35 55
2014 EC-06 43 14
2014 EC-07 29 17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 EC 38 53
2017 EC-06 52 19
2014 EC 47 55
2014 EC-05 50 10
2014 EC-06 50 14
2014 EC-07 47 17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 EC 51 53
2017 EC-06 63 19
2017 EC-07 66 12
2014 EC 51 55
2014 EC-05 50 10
2014 EC-06 57 14
2014 EC-07 53 17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 EC 36 53
2017 EC-06 42 19
2017 EC-07 49 12
2014 EC 42 55
2014 EC-06 43 14
2014 EC-07 47 17

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 EC 30 53
2017 EC-06 27 19
2017 EC-07 41 12
2014 EC 31 55
2014 EC-07 35 17

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 EC 64 53
2017 EC-06 47 19
2017 EC-07 68 12
2014 EC 49 55
2014 EC-06 43 14
2014 EC-07 47 17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 EC 29 53
2017 EC-06 32 19
2014 EC 33 55
2014 EC-06 57 14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 EC 0 53
2017 EC-06 0 19
2017 EC-07 0 12
2014 EC 0 55
2014 EC-05 0 10
2014 EC-06 0 14
2014 EC-07 0 17

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 EC-06 0 19
2014 EC-05 0 10
2014 EC-06 0 14
2014 EC-07 0 17

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 EC 11 53
2014 EC-05 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 EC 45 53
2017 EC-06 54 19
2017 EC-07 41 12
2014 EC 38 55
2014 EC-06 50 14
2014 EC-07 35 17

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 EC 13 53
2017 EC-07 0 12
2014 EC 35 55
2014 EC-06 50 14
2014 EC-07 35 17

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EC 41 53
2017 EC-06 46 19
2017 EC-07 43 12
2014 EC 53 55
2014 EC-05 70 10
2014 EC-06 64 14
2014 EC-07 59 17

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 EC 17 53
2014 EC 27 55
2014 EC-05 50 10

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 EC 9 53

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 EC-07 0 12
2014 EC-05 0 10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 EC 11 53
2017 EC-07 0 12
2014 EC 15 55

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 EC-07 0 12
2014 EC-05 0 10

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 EC-06 0 19
2017 EC-07 0 12
2014 EC 18 55
2014 EC-06 0 14

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EC 44 53
2017 EC-06 33 19
2017 EC-07 49 12
2014 EC 24 55

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 EC 12 51
2014 EC 19 53

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 EC 30 51
2017 EC-06 32 18
2014 EC 25 53

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EC 10 51
2014 EC 13 53

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 EC-06 0 18
2014 EC 11 53

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 EC-06 0 18
2014 EC-05 0 10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EC 15 51
2014 EC 13 53

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EC 24 51
2017 EC-06 28 18
2014 EC 19 53

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EC 31 51
2017 EC-06 33 18
2017 EC-07 49 12
2014 EC 30 53
2014 EC-07 31 16

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 EC 17 51
2017 EC-06 27 18
2014 EC 9 53

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EC 42 51
2017 EC-06 38 18
2017 EC-07 66 12
2014 EC 49 53
2014 EC-05 50 10
2014 EC-06 54 13
2014 EC-07 56 16

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EC 0 51
2017 EC-06 0 18
2017 EC-07 0 12
2014 EC 0 53
2014 EC-05 0 10
2014 EC-06 0 13
2014 EC-07 0 16

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EC 62 51
2017 EC-06 61 18
2017 EC-07 82 12
2014 EC 51 53
2014 EC-06 54 13
2014 EC-07 56 16

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EC 0 51
2017 EC-06 0 18
2017 EC-07 0 12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 16 51
2014 EC 11 53
2014 EC-07 0 16

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 77 23 53
2017 EC-06 78 22 19
2017 EC-07 91 9 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 10 17 5 4 37 14 46 19 358
2017 EC-02 11 0 5 11 22 33 17 22 67 18
2017 EC-03 13 9 13 0 4 48 13 56 11 23
2017 EC-04 12 8 17 0 0 29 34 54 0 24
2017 EC-05 3 10 15 8 0 43 19 36 23 58
2017 EC-06 15 10 18 5 6 32 14 46 20 111
2017 EC-07 12 12 20 6 3 40 7 46 16 109
2014 EC 13 11 19 7 3 40 6 45 20 326
2014 EC-02 17 17 11 0 0 39 17 75 0 18
2014 EC-03 26 16 11 5 5 32 5 67 17 19
2014 EC-04 12 8 19 15 4 31 12 33 33 26
2014 EC-05 9 5 18 7 5 48 9 32 26 44
2014 EC-06 12 12 17 7 4 47 1 47 21 90
2014 EC-07 11 11 24 8 3 39 4 39 19 114
2014 EC-08 30 30 10 0 0 0 30 86 0 10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 30 16 6 3 14 1 71 11 358
2017 EC-02 16 34 11 5 22 11 0 56 31 18
2017 EC-03 31 30 4 4 0 30 0 88 6 23
2017 EC-04 25 46 13 0 0 12 4 84 0 24
2017 EC-05 26 32 12 10 0 16 4 72 13 58
2017 EC-06 34 23 22 5 3 14 0 67 8 111
2017 EC-07 31 32 17 5 4 10 1 70 10 109
2014 EC 24 31 19 6 3 15 1 66 11 326
2014 EC-02 22 33 11 0 0 28 6 83 0 18
2014 EC-03 37 37 11 11 0 5 0 78 11 19
2014 EC-04 15 31 31 4 8 8 4 52 13 26
2014 EC-05 25 30 25 7 2 11 0 62 10 44
2014 EC-06 20 32 17 9 3 19 0 64 15 90
2014 EC-07 24 31 20 5 3 18 0 66 10 114
2014 EC-08 50 40 0 0 0 0 10 100 0 10
2011 EC 26 35 15 8 2 13 1 70 12 368
2011 EC-02 24 44 4 4 0 20 4 89 5 25
2011 EC-03 25 25 25 15 5 5 0 53 21 20
2011 EC-04 26 39 13 10 0 13 0 74 11 31
2011 EC-05 33 35 6 6 0 20 0 85 7 51
2011 EC-06 23 31 22 9 4 10 1 61 14 105
2011 EC-07 24 37 16 9 1 12 1 70 12 117
2011 EC-08 36 50 7 7 0 0 0 86 7 14
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 25 49 8 10 3 2 2 78 14 359
2017 EC-02 16 44 17 11 11 0 0 61 22 18
2017 EC-03 22 35 9 13 13 9 0 62 28 23
2017 EC-04 25 41 0 22 4 4 4 72 28 24
2017 EC-05 18 53 12 8 2 3 3 76 11 59
2017 EC-06 29 52 9 6 3 0 1 82 9 111
2017 EC-07 29 49 5 12 1 1 4 82 13 109
2014 EC 25 57 7 6 2 1 2 84 9 326
2014 EC-02 39 33 6 11 11 0 0 72 22 18
2014 EC-03 16 53 5 5 11 11 0 76 18 19
2014 EC-04 27 62 4 4 4 0 0 88 8 26
2014 EC-05 18 61 16 5 0 0 0 80 5 44
2014 EC-06 30 60 4 3 1 0 1 91 4 90
2014 EC-07 23 56 6 9 1 1 4 83 10 114
2014 EC-08 30 50 20 0 0 0 0 80 0 10
2011 EC 19 54 10 10 4 1 2 76 14 367
2011 EC-02 8 52 8 16 12 4 0 63 29 25
2011 EC-03 15 50 10 5 10 10 0 72 17 20
2011 EC-04 10 58 16 13 0 0 3 70 13 31
2011 EC-05 22 49 6 16 6 0 2 72 22 51
2011 EC-06 22 63 9 6 1 0 0 85 7 105
2011 EC-07 22 49 11 8 4 1 4 75 13 116
2011 EC-08 21 50 7 21 0 0 0 71 21 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 5 12 20 6 2 43 12 39 16 358
2017 EC-02 5 5 17 0 16 39 17 25 37 18
2017 EC-03 9 4 4 0 4 74 4 60 20 23
2017 EC-04 12 4 16 8 4 39 17 36 28 24
2017 EC-05 5 14 20 7 0 42 12 41 15 59
2017 EC-06 7 16 24 4 1 37 12 44 9 110
2017 EC-07 3 13 18 8 0 48 10 37 19 109
2014 EC 4 12 22 4 4 44 10 34 19 326
2014 EC-02 6 17 11 0 6 39 22 57 14 18
2014 EC-03 5 11 11 0 5 58 11 50 17 19
2014 EC-04 8 23 35 4 4 15 12 42 11 26
2014 EC-05 5 9 23 9 5 36 14 27 27 44
2014 EC-06 7 7 22 2 2 51 9 33 11 90
2014 EC-07 2 12 20 4 6 48 8 32 22 114
2014 EC-08 0 0 40 30 0 20 10 0 43 10
2011 EC 3 11 23 6 3 45 9 31 20 366
2011 EC-02 4 16 0 4 4 56 16 71 29 25
2011 EC-03 0 10 20 15 10 25 20 18 45 20
2011 EC-04 3 16 16 3 3 48 10 46 15 31
2011 EC-05 6 10 27 8 2 43 4 30 19 51
2011 EC-06 4 13 25 7 4 43 5 33 20 105
2011 EC-07 2 6 26 5 2 49 10 19 17 116
2011 EC-08 7 14 21 0 0 43 14 50 0 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 31 27 15 3 2 20 2 76 6 360
2017 EC-02 22 39 5 0 0 27 6 92 0 18
2017 EC-03 39 13 17 0 0 30 0 75 0 23
2017 EC-04 24 37 4 0 0 31 4 94 0 24
2017 EC-05 34 29 15 2 2 17 2 77 4 59
2017 EC-06 30 28 17 2 2 19 3 74 5 111
2017 EC-07 35 25 14 6 3 14 3 72 11 110
2014 EC 29 32 13 4 2 17 2 77 8 325
2014 EC-02 44 28 11 0 0 17 0 87 0 18
2014 EC-03 37 26 11 0 0 26 0 86 0 19
2014 EC-04 42 42 12 4 0 0 0 85 4 26
2014 EC-05 34 27 7 9 2 18 2 77 14 44
2014 EC-06 28 33 12 4 3 18 1 75 10 90
2014 EC-07 22 34 13 4 3 20 4 74 8 113
2014 EC-08 20 30 40 0 0 0 10 56 0 10
2011 EC 25 34 16 3 3 17 2 73 7 367
2011 EC-02 40 16 8 4 0 32 0 82 6 25
2011 EC-03 25 30 30 0 5 5 5 61 6 20
2011 EC-04 32 39 13 3 0 10 3 81 4 31
2011 EC-05 25 31 18 4 0 20 2 73 5 51
2011 EC-06 23 36 17 5 5 14 0 69 11 105
2011 EC-07 21 38 13 3 3 20 3 76 7 116
2011 EC-08 36 29 29 0 0 7 0 69 0 14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 28 15 5 2 21 2 72 9 360
2017 EC-02 16 17 11 0 5 39 12 67 11 18
2017 EC-03 30 22 17 0 0 30 0 75 0 23
2017 EC-04 20 33 9 0 0 34 4 86 0 24
2017 EC-05 34 22 20 3 0 19 2 70 4 59
2017 EC-06 26 29 14 5 2 21 3 72 9 111
2017 EC-07 29 31 14 8 4 13 2 70 14 110
2014 EC 23 30 17 7 5 17 2 65 14 326
2014 EC-02 28 17 17 6 0 33 0 67 8 18
2014 EC-03 37 26 11 0 0 26 0 86 0 19
2014 EC-04 35 31 15 4 4 12 0 74 9 26
2014 EC-05 20 27 20 9 2 18 2 60 14 44
2014 EC-06 20 33 20 3 7 16 1 64 12 90
2014 EC-07 19 32 13 11 5 16 4 63 21 114
2014 EC-08 30 20 30 0 10 0 10 56 11 10
2011 EC 19 33 17 4 3 22 2 69 9 367
2011 EC-02 24 28 4 0 0 44 0 93 0 25
2011 EC-03 20 25 35 0 5 10 5 53 6 20
2011 EC-04 16 48 6 3 0 23 3 87 4 31
2011 EC-05 25 33 20 2 0 18 2 73 2 51
2011 EC-06 15 36 18 6 6 18 1 64 14 105
2011 EC-07 20 30 15 6 2 24 3 69 11 116
2011 EC-08 29 21 43 0 0 7 0 54 0 14
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 9 91 359
2017 EC-03 0 100 23
2017 EC-05 8 92 59
2017 EC-06 7 93 111
2017 EC-07 10 90 109
2014 EC 6 94 325
2014 EC-02 0 100 18
2014 EC-03 0 100 19
2014 EC-04 19 81 26
2014 EC-06 9 91 90
2014 EC-07 4 96 113
2014 EC-08 0 100 10

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 EC 31 33
2014 EC 42 19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EC 81 33
2017 EC-07 82 11
2014 EC 84 19

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EC 0 33
2017 EC-07 0 11
2014 EC 0 19

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 EC 19 33

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 EC 0 33
2017 EC-07 0 11
2014 EC 0 19

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 EC 24 33
2017 EC-07 0 11

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 EC 19 33
2017 EC-07 0 11
2014 EC 26 19

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 EC 16 33
2017 EC-07 0 11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 EC-07 0 11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 EC 30 33
2017 EC-07 46 11
2014 EC 47 19

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 EC 30 33
2017 EC-07 55 11
2014 EC 42 19

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 EC 0 33
2017 EC-07 0 11
2014 EC 0 19

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 EC 0 33
2017 EC-07 0 11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 EC 19 33

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 EC 0 33
2017 EC-07 0 11

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 EC 18 33

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 EC 0 33
2017 EC-07 0 11
2014 EC 0 19

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EC 27 33

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 EC-07 0 11

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 EC-07 0 11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 EC-07 0 11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 EC-07 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 EC-07 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EC 61 33
2017 EC-07 72 11
2014 EC 63 19

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 EC 0 32
2017 EC-07 0 11
2014 EC 0 18

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 EC 25 32

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EC-07 0 11
2014 EC 0 18

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 EC 0 32
2017 EC-07 0 11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 EC 0 32
2017 EC-07 0 11
2014 EC 0 18

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EC 15 32

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EC-07 0 11

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 EC 15 32

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EC 21 32
2014 EC 33 18

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EC 36 32
2017 EC-07 54 11
2014 EC 45 18

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EC 66 32
2017 EC-07 82 11
2014 EC 78 18

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EC 0 32
2017 EC-07 0 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 80 20 32
2017 EC-07 90 10 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 9 17 3 2 50 8 49 11 359
2017 EC-02 11 5 17 12 5 33 17 33 34 18
2017 EC-03 13 13 4 0 0 61 9 86 0 23
2017 EC-04 16 16 9 4 0 38 17 71 9 24
2017 EC-05 5 8 14 5 0 59 9 42 16 58
2017 EC-06 15 5 21 2 3 48 6 45 10 111
2017 EC-07 11 10 20 2 2 51 5 47 8 110
2014 EC 10 11 18 2 2 49 8 50 8 325
2014 EC-02 11 11 28 0 0 39 11 44 0 18
2014 EC-03 26 21 0 0 0 47 5 100 0 19
2014 EC-04 4 12 27 12 4 27 15 27 27 26
2014 EC-05 5 9 21 0 0 56 9 40 0 43
2014 EC-06 12 11 16 0 3 54 3 55 8 90
2014 EC-07 8 10 18 2 3 53 8 44 11 114
2014 EC-08 30 30 20 0 0 10 10 75 0 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 26 16 4 2 18 1 74 7 358
2017 EC-02 22 28 11 12 11 17 0 60 27 18
2017 EC-03 44 17 4 4 0 30 0 88 6 23
2017 EC-04 34 41 4 4 0 13 4 90 5 24
2017 EC-05 31 21 19 3 0 23 2 70 5 57
2017 EC-06 37 22 19 4 2 17 0 71 7 111
2017 EC-07 34 31 15 3 3 14 1 76 6 110
2014 EC 25 31 18 2 2 19 2 71 5 325
2014 EC-02 22 33 22 0 0 17 6 71 0 18
2014 EC-03 47 21 5 0 0 26 0 93 0 19
2014 EC-04 15 31 31 8 4 8 4 52 13 26
2014 EC-05 30 23 21 2 0 19 5 70 3 43
2014 EC-06 22 34 14 1 3 24 0 75 6 90
2014 EC-07 23 34 17 3 2 20 2 73 6 114
2014 EC-08 40 30 30 0 0 0 0 70 0 10
2011 EC 34 31 16 3 2 14 0 75 6 367
2011 EC-02 40 28 8 4 0 20 0 85 5 25
2011 EC-03 40 20 25 5 5 5 0 63 11 20
2011 EC-04 35 42 10 3 0 10 0 86 4 31
2011 EC-05 37 31 12 2 0 18 0 83 2 51
2011 EC-06 30 30 21 5 3 10 0 68 9 105
2011 EC-07 32 33 15 3 1 17 0 78 4 116
2011 EC-08 43 29 29 0 0 0 0 71 0 14
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 24 22 10 15 1 1 52 26 358
2017 EC-02 11 28 16 5 39 0 0 39 44 18
2017 EC-03 26 22 4 22 26 0 0 48 48 23
2017 EC-04 28 8 29 14 21 0 0 36 34 24
2017 EC-05 20 22 24 15 15 0 3 43 31 59
2017 EC-06 28 25 25 9 12 0 1 54 21 109
2017 EC-07 30 26 23 7 11 2 1 58 19 110

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 8 27 32 20 12 0 0 35 33 358
2017 EC-02 11 39 39 5 5 0 0 50 11 18
2017 EC-03 13 35 22 26 4 0 0 48 31 23
2017 EC-04 24 34 17 8 17 0 0 58 25 24
2017 EC-05 2 24 38 24 13 0 0 25 37 59
2017 EC-06 9 31 34 19 7 0 0 40 26 110
2017 EC-07 4 22 33 21 19 1 0 27 40 110

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 10 34 32 16 8 0 0 44 24 359
2017 EC-02 22 45 16 5 11 0 0 67 16 18
2017 EC-03 13 30 39 9 9 0 0 43 18 23
2017 EC-04 20 37 22 12 9 0 0 57 21 24
2017 EC-05 5 36 36 15 8 0 0 41 24 59
2017 EC-06 11 38 28 15 8 0 0 49 23 111
2017 EC-07 7 26 38 20 8 0 1 34 28 110

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 28 21 22 12 0 2 44 35 358
2017 EC-02 22 39 11 16 11 0 0 62 27 18
2017 EC-03 26 22 4 31 13 0 4 50 46 23
2017 EC-04 29 34 16 9 13 0 0 63 21 24
2017 EC-05 10 30 21 24 14 0 2 41 38 59
2017 EC-06 14 29 25 18 10 0 4 45 29 110
2017 EC-07 12 25 22 26 14 1 0 38 40 110

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 32 21 15 6 1 2 57 21 356
2017 EC-02 40 33 16 5 5 0 0 73 11 18
2017 EC-03 30 39 9 13 0 4 4 76 14 23
2017 EC-04 32 34 9 4 13 0 8 72 18 24
2017 EC-05 24 28 33 9 7 0 0 52 16 58
2017 EC-06 23 35 20 15 3 0 5 61 18 109
2017 EC-07 16 31 23 20 9 1 0 47 29 110

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 32 24 19 10 0 0 47 28 356
2017 EC-02 22 28 11 33 5 0 0 50 39 18
2017 EC-03 43 26 26 0 4 0 0 69 4 23
2017 EC-04 29 46 18 8 0 0 0 74 8 24
2017 EC-05 12 27 27 22 12 0 0 39 34 59
2017 EC-06 12 38 22 17 11 0 0 50 28 107
2017 EC-07 10 29 29 20 11 1 0 40 31 110

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 31 23 13 6 1 0 58 19 357
2017 EC-02 17 23 22 17 22 0 0 39 39 18
2017 EC-03 22 35 17 17 5 4 0 59 23 23
2017 EC-04 41 24 9 17 4 4 0 69 22 24
2017 EC-05 27 34 26 5 8 0 0 61 13 59
2017 EC-06 31 27 17 19 5 1 1 58 24 108
2017 EC-07 21 36 31 8 4 0 0 57 13 110

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 30 23 20 6 0 0 50 26 357
2017 EC-02 23 22 11 28 16 0 0 45 44 18
2017 EC-03 22 22 22 22 13 0 0 43 35 23
2017 EC-04 25 37 17 17 4 0 0 62 21 24
2017 EC-05 17 36 26 15 7 0 0 52 22 59
2017 EC-06 17 36 22 22 4 0 0 52 26 109
2017 EC-07 23 24 27 18 6 1 0 48 25 110

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 24 29 20 18 9 0 0 53 27 358
2017 EC-02 12 11 27 28 22 0 0 23 50 18
2017 EC-03 13 26 22 30 9 0 0 39 39 23
2017 EC-04 34 32 17 8 9 0 0 66 17 24
2017 EC-05 27 28 22 13 10 0 0 55 23 59
2017 EC-06 24 24 21 23 9 0 0 47 32 110
2017 EC-07 26 37 16 12 8 1 0 63 20 110

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 32 32 18 12 6 0 0 64 18 354
2017 EC-02 22 33 22 6 16 0 0 56 22 18
2017 EC-03 26 30 18 17 9 0 0 56 26 23
2017 EC-04 42 36 4 9 9 0 0 79 17 24
2017 EC-05 36 29 19 12 5 0 0 64 17 59
2017 EC-06 32 33 18 15 2 0 1 65 17 107
2017 EC-07 33 31 18 8 8 1 0 65 17 109

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 49 22 15 8 4 0 1 72 12 356
2017 EC-02 56 11 11 12 11 0 0 67 22 18
2017 EC-03 73 9 14 0 5 0 0 82 5 22
2017 EC-04 63 16 13 0 4 0 4 83 4 24
2017 EC-05 57 14 16 9 5 0 0 71 14 59
2017 EC-06 47 26 17 7 1 0 2 74 8 108
2017 EC-07 40 26 16 10 6 0 1 67 16 110

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 76 9 4 4 3 0 3 88 8 358
2017 EC-02 67 0 11 17 5 0 0 67 22 18
2017 EC-03 83 13 0 4 0 0 0 96 4 23
2017 EC-04 83 4 4 0 0 0 9 96 0 24
2017 EC-05 71 10 3 5 5 0 5 86 11 59
2017 EC-06 74 11 3 3 5 0 4 89 8 109
2017 EC-07 79 9 4 4 2 1 1 90 5 110

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 61 26 6 3 1 0 2 89 5 357
2017 EC-02 39 33 11 17 0 0 0 72 17 18
2017 EC-03 61 35 0 4 0 0 0 96 4 23
2017 EC-04 79 8 9 0 0 0 5 91 0 24
2017 EC-05 54 34 5 2 2 0 3 91 3 59
2017 EC-06 64 22 6 4 1 0 4 89 5 109
2017 EC-07 64 24 6 3 2 1 0 89 5 110

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 55 21 13 5 4 0 1 77 10 356
2017 EC-02 39 22 11 12 16 0 0 61 28 18
2017 EC-03 69 4 18 9 0 0 0 74 9 23
2017 EC-04 71 12 13 0 0 0 5 87 0 24
2017 EC-05 49 26 10 5 8 0 2 76 14 59
2017 EC-06 51 20 15 7 5 0 3 73 12 108
2017 EC-07 59 24 11 4 3 0 0 83 6 110

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 59 6 3 1 1 0 31 94 2 354
2017 EC-02 50 0 0 0 0 0 50 100 0 18
2017 EC-03 56 0 0 0 0 0 44 100 0 23
2017 EC-04 62 0 0 0 0 0 38 100 0 24
2017 EC-05 54 2 3 2 0 0 40 92 3 58
2017 EC-06 65 5 3 1 0 0 27 95 1 108
2017 EC-07 60 10 5 0 2 0 23 91 2 109

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 67 17 5 2 2 1 6 90 4 357
2017 EC-02 66 5 0 11 0 0 18 87 13 18
2017 EC-03 70 17 0 4 0 0 9 95 5 23
2017 EC-04 71 16 4 0 0 5 5 96 0 24
2017 EC-05 68 14 3 3 2 0 10 91 6 59
2017 EC-06 71 14 5 2 2 2 5 91 4 109
2017 EC-07 63 21 9 2 3 0 3 86 5 110

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 78 12 2 1 1 0 5 95 2 357
2017 EC-02 61 16 0 0 11 0 12 88 12 18
2017 EC-03 87 4 4 0 0 0 4 95 0 23
2017 EC-04 79 9 0 8 0 0 5 92 8 24
2017 EC-05 72 12 5 3 0 0 7 91 4 59
2017 EC-06 76 16 2 0 1 1 5 97 1 109
2017 EC-07 84 11 1 0 1 0 4 98 1 110

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 54 25 11 5 3 1 2 81 8 356
2017 EC-02 44 33 5 5 5 0 6 83 12 18
2017 EC-03 48 30 9 9 4 0 0 78 13 23
2017 EC-04 50 33 12 0 0 0 5 87 0 24
2017 EC-05 49 25 10 9 5 2 0 76 14 59
2017 EC-06 59 23 8 3 4 1 2 85 7 108
2017 EC-07 52 25 14 5 1 0 3 79 6 110

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 6 23 48 19 4 0 0 29 23 359
2017 EC-02 11 16 55 12 5 0 0 28 17 18
2017 EC-03 4 26 43 26 0 0 0 30 26 23
2017 EC-04 4 36 38 21 0 0 0 41 21 24
2017 EC-05 5 22 51 18 3 0 0 27 22 59
2017 EC-06 7 26 46 16 4 1 0 33 20 111
2017 EC-07 5 20 50 18 6 0 0 26 24 109

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 9 20 47 18 6 0 0 24 29 358
2017 EC-02 11 17 44 5 22 0 0 28 28 18
2017 EC-03 13 22 39 26 0 0 0 26 35 23
2017 EC-04 0 16 55 16 12 0 0 29 16 24
2017 EC-05 8 15 56 17 4 0 0 20 24 59
2017 EC-06 7 19 46 22 4 0 1 27 26 111
2017 EC-07 12 24 41 18 5 0 0 23 36 109

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 44 11 10 3 3 0 76 13 360
2017 EC-02 16 45 0 27 11 0 0 62 38 18
2017 EC-03 13 65 9 9 0 4 0 82 9 23
2017 EC-04 28 54 5 4 0 4 5 90 4 24
2017 EC-05 39 38 8 12 0 4 0 79 12 59
2017 EC-06 29 40 14 8 5 3 0 71 14 111
2017 EC-07 32 44 13 8 2 1 0 76 10 110

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 39 16 18 6 2 0 60 24 358
2017 EC-02 11 28 11 33 12 5 0 41 47 18
2017 EC-03 22 39 17 18 4 0 0 61 22 23
2017 EC-04 20 50 17 8 0 5 0 74 9 24
2017 EC-05 14 44 19 17 5 2 0 59 22 59
2017 EC-06 26 31 17 16 7 2 1 58 24 109
2017 EC-07 19 42 14 19 7 0 0 60 26 110
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 12 88 359
2017 EC-04 21 79 24
2017 EC-05 15 85 59
2017 EC-06 11 89 111
2017 EC-07 11 89 110
2014 EC 13 87 326
2014 EC-02 0 100 18
2014 EC-04 19 81 26
2014 EC-05 14 86 44
2014 EC-06 13 87 90
2014 EC-07 14 86 114

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 63 37 44
2017 EC-06 67 33 12
2017 EC-07 59 41 12
2014 EC 71 29 42
2014 EC-06 58 42 12
2014 EC-07 75 25 16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 53 22 7 7 4 0 7 81 11 28
2014 EC 60 27 10 0 3 0 0 87 3 30
2014 EC-07 67 17 8 0 8 0 0 83 8 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 25 24 11 11 5 0 24 76 360
2017 EC-02 17 17 27 17 22 0 0 17 83 18
2017 EC-03 13 17 17 17 30 4 0 14 86 23
2017 EC-04 20 21 34 16 5 4 0 21 79 24
2017 EC-05 17 36 24 5 13 5 0 18 82 59
2017 EC-06 23 26 23 14 11 4 0 24 76 111
2017 EC-07 26 23 25 11 7 8 1 29 71 110

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 21 258
2017 EC-02 33 15
2017 EC-03 47 19
2017 EC-04 40 18
2017 EC-05 22 46
2017 EC-06 12 81
2017 EC-07 14 71

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 37 258
2017 EC-02 40 15
2017 EC-03 26 19
2017 EC-04 35 18
2017 EC-05 41 46
2017 EC-06 43 81
2017 EC-07 28 71

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 18 258
2017 EC-02 33 15
2017 EC-03 47 19
2017 EC-04 22 18
2017 EC-05 9 46
2017 EC-06 16 81
2017 EC-07 16 71

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EC 33 258
2017 EC-02 14 15
2017 EC-03 11 19
2017 EC-04 22 18
2017 EC-05 24 46
2017 EC-06 37 81
2017 EC-07 43 71

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EC 10 258
2017 EC-02 7 15
2017 EC-03 5 19
2017 EC-04 5 18
2017 EC-05 17 46
2017 EC-06 12 81
2017 EC-07 4 71

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EC 48 258
2017 EC-02 39 15
2017 EC-03 47 19
2017 EC-04 57 18
2017 EC-05 52 46
2017 EC-06 42 81
2017 EC-07 53 71

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EC 4 46 21 11 4 14 248
2017 EC-02 0 20 13 14 20 33 15
2017 EC-03 0 61 17 0 6 17 18
2017 EC-04 6 38 11 28 0 17 18
2017 EC-05 4 51 23 2 2 18 45
2017 EC-06 4 43 25 9 3 15 78
2017 EC-07 4 51 21 15 3 6 68

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 25 16 17 19 2 7 43 39 257
2017 EC-02 7 27 7 33 20 0 7 36 57 15
2017 EC-03 21 16 11 26 26 0 0 37 53 19
2017 EC-04 11 16 5 34 23 0 12 30 64 18
2017 EC-05 28 23 20 11 11 2 5 55 24 45
2017 EC-06 11 22 21 10 25 1 10 37 39 81
2017 EC-07 13 34 14 18 14 3 4 50 35 71

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 2 9 8 22 50 4 5 11 79 258
2017 EC-02 0 7 0 27 66 0 0 7 93 15
2017 EC-03 0 11 0 26 58 0 5 11 89 19
2017 EC-04 0 16 5 5 57 5 12 19 75 18
2017 EC-05 2 9 9 22 52 0 6 12 79 46
2017 EC-06 1 12 14 22 46 4 1 14 72 81
2017 EC-07 3 4 7 26 45 7 7 8 84 71
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