2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	44	5	12	4	78	16	1367
2017	Term	36	38	3	16	7	74	23	61
2017	Casual	43	45	0	9	3	88	12	33
2017	Student	55	43	0	3	0	97	3	37
2014	Indeterminate (permanent)	35	46	5	11	3	81	14	1319
2014	Term	34	44	11	12	0	77	12	36
2014	Casual	36	50	6	9	0	85	9	35
2014	Student	41	45	3	10	0	86	10	29
2011	Indeterminate (permanent)	34	47	4	11	4	81	15	1614
2011	Term	36	46	0	16	2	82	18	47
2011	Casual	55	24	4	17	0	79	17	24
2011	Student	54	36	0	10	0	90	10	30
2008	Indeterminate (permanent)	41	46	3	7	4	87	10	925
2008	Term	45	48	0	3	4	93	7	27
2008	Casual	55	32	7	6	0	87	6	15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	70	21	3	3	1	1	0	93	4	1364
2017	Term	74	10	10	3	0	2	2	86	3	61
2017	Casual	70	24	3	0	0	3	0	97	0	33
2017	Student	87	7	3	0	0	3	0	97	0	37
2014	Indeterminate (permanent)	70	21	4	3	1	1	0	92	4	1318
2014	Term	76	19	5	0	0	0	0	95	0	36
2014	Casual	87	13	0	0	0	0	0	100	0	35
2014	Student	83	10	0	3	0	0	3	96	4	29
2011	Indeterminate (permanent)	69	23	4	2	1	0	0	93	3	1613
2011	Term	90	6	0	2	0	2	0	98	2	47
2011	Casual	79	17	4	0	0	0	0	96	0	24
2011	Student	70	24	3	0	0	0	3	97	0	30
2008	Indeterminate (permanent)	73	20	2	3	1	1	0	94	4	923
2008	Term	75	14	0	4	7	0	0	89	11	27
2008	Casual	80	6	0	0	0	7	7	100	0	15

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	62	19	6	8	4	0	0	82	12	1363
2017	Term	72	15	2	8	3	0	0	87	12	61
2017	Casual	74	17	3	3	3	0	0	91	6	33
2017	Student	84	7	0	9	0	0	0	91	9	37
2014	Indeterminate (permanent)	60	23	7	7	3	0	0	83	10	1318
2014	Term	62	16	3	14	5	0	0	78	19	36
2014	Casual	84	13	0	3	0	0	0	97	3	35
2014	Student	72	17	7	0	3	0	0	90	3	29
2011	Indeterminate (permanent)	61	22	6	8	3	0	0	83	11	1613
2011	Term	68	21	2	6	2	0	0	89	8	47
2011	Casual	79	13	4	4	0	0	0	92	4	24
2011	Student	74	22	0	3	0	0	0	97	3	30
2008	Indeterminate (permanent)	63	20	3	10	4	0	0	83	14	925
2008	Term	67	18	4	7	4	0	0	85	11	27
2008	Casual	60	27	0	0	0	7	7	100	0	15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	33	6	12	7	0	0	75	19	1363
2017	Term	47	35	7	8	3	0	0	82	12	61
2017	Casual	59	30	0	6	3	3	0	91	9	33
2017	Student	73	19	6	0	3	0	0	91	3	37
2014	Indeterminate (permanent)	42	36	7	11	4	0	0	78	15	1318
2014	Term	42	29	14	15	0	0	0	71	15	35
2014	Casual	55	30	9	5	0	0	0	85	5	35
2014	Student	59	31	10	0	0	0	0	90	0	29
2011	Indeterminate (permanent)	43	38	7	9	4	0	0	81	13	1612
2011	Term	58	17	10	4	11	0	0	74	15	47
2011	Casual	58	25	8	4	0	0	4	87	5	24
2011	Student	58	32	3	6	0	0	0	90	6	30

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	39	13	13	5	0	1	68	18	1365
2017	Term	36	38	5	10	9	2	0	75	20	61
2017	Casual	20	44	6	18	6	3	3	69	25	33
2017	Student	34	54	3	6	3	0	0	89	9	37
2014	Indeterminate (permanent)	32	37	13	13	5	0	1	70	18	1317
2014	Term	39	30	23	3	3	0	3	70	6	35
2014	Casual	38	20	8	20	0	0	14	67	23	35
2014	Student	31	41	17	10	0	0	0	72	10	29
2011	Indeterminate (permanent)	32	40	12	10	5	0	1	73	15	1615
2011	Term	38	17	21	11	8	0	4	57	21	47
2011	Casual	25	37	16	8	4	0	9	69	13	24
2011	Student	34	33	6	4	10	0	13	77	16	30
2008	Indeterminate (permanent)	29	39	14	10	6	1	1	70	16	927
2008	Term	45	33	14	0	4	4	0	81	4	27
2008	Casual	32	28	13	0	8	0	19	75	10	15

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	39	9	6	3	0	0	82	9	1362
2017	Term	36	41	8	13	2	0	0	77	15	61
2017	Casual	41	27	23	6	3	0	0	68	9	33
2017	Student	25	45	20	6	4	0	0	70	10	37
2014	Indeterminate (permanent)	41	39	10	7	3	0	0	80	10	1319
2014	Term	49	33	3	9	6	0	0	82	15	36
2014	Casual	53	27	5	6	9	0	0	80	14	35
2014	Student	21	72	0	0	3	3	0	96	4	29
2011	Indeterminate (permanent)	42	36	10	7	5	0	0	78	12	1613
2011	Term	47	34	6	6	4	0	3	83	11	47
2011	Casual	58	21	8	4	8	0	0	80	12	24
2011	Student	49	22	3	16	6	0	3	73	23	30
2008	Indeterminate (permanent)	36	39	9	12	4	0	0	75	16	926
2008	Term	26	44	3	15	12	0	0	70	27	27
2008	Casual	37	22	28	13	0	0	0	60	13	15

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	36	6	4	2	87	7	1360
2017	Term	32	47	5	13	2	80	15	61
2017	Casual	44	41	3	9	3	85	12	33
2017	Student	39	45	13	3	0	84	3	37
2014	Indeterminate (permanent)	49	36	7	6	3	85	8	1318
2014	Term	52	39	9	0	0	91	0	36
2014	Casual	60	25	7	3	6	85	8	35
2014	Student	34	55	10	0	0	90	0	29
2011	Indeterminate (permanent)	49	36	6	6	3	85	9	1614
2011	Term	55	32	6	2	4	87	7	47
2011	Casual	63	21	8	4	4	84	8	24
2011	Student	32	42	13	6	6	74	13	30
2008	Indeterminate (permanent)	43	40	8	6	3	83	9	927
2008	Term	52	26	7	7	8	77	16	27
2008	Casual	46	33	0	20	0	80	20	15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	34	8	5	1	0	0	86	6	1359
2017	Term	47	34	8	4	3	2	2	84	7	61
2017	Casual	50	38	9	0	0	0	3	91	0	33
2017	Student	74	17	3	3	3	0	0	91	6	37
2014	Indeterminate (permanent)	48	36	8	6	2	0	0	84	8	1319
2014	Term	48	41	8	3	0	0	0	89	3	36
2014	Casual	53	28	14	3	3	0	0	81	6	35
2014	Student	48	41	10	0	0	0	0	90	0	29

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	32	9	9	5	0	0	77	14	1361
2017	Term	59	28	7	3	3	0	0	87	7	61
2017	Casual	64	21	9	0	3	0	3	87	3	33
2017	Student	81	7	6	3	0	3	0	91	3	37
2014	Indeterminate (permanent)	41	33	10	11	4	0	0	75	15	1316
2014	Term	50	42	8	0	0	0	0	92	0	36
2014	Casual	53	25	8	3	3	0	8	85	6	35
2014	Student	38	38	17	3	0	0	3	79	4	29
2011	Indeterminate (permanent)	42	37	8	8	4	0	1	80	12	1612
2011	Term	53	36	6	0	4	0	0	89	4	47
2011	Casual	62	21	4	4	0	0	8	91	4	24
2011	Student	64	23	3	0	0	3	7	96	0	30

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	21	12	13	12	2	14	56	30	1361
2017	Term	27	15	15	15	10	3	15	52	30	61
2017	Casual	15	12	24	6	6	12	25	43	19	33
2017	Student	17	21	6	6	9	3	39	66	24	37
2014	Indeterminate (permanent)	25	19	12	13	14	3	14	54	32	1318
2014	Term	33	25	12	6	3	6	16	75	11	36
2014	Casual	31	11	15	9	12	0	21	53	27	33
2014	Student	17	17	14	10	7	7	28	53	26	29
2011	Indeterminate (permanent)	28	23	9	11	13	3	14	61	28	1613
2011	Term	41	17	13	9	8	0	12	66	19	47
2011	Casual	34	13	8	4	8	5	29	70	18	24
2011	Student	34	20	6	6	3	3	27	77	14	30
2008	Indeterminate (permanent)	23	17	13	15	17	2	13	48	37	925
2008	Term	41	30	11	7	4	0	7	76	12	27
2008	Casual	28	33	12	6	0	0	21	77	8	15

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	45	8	7	4	0	80	11	1362
2017	Term	32	38	14	8	7	0	70	15	61
2017	Casual	44	35	12	0	9	0	79	9	33
2017	Student	29	57	9	5	0	0	87	5	36
2014	Indeterminate (permanent)	31	47	10	7	4	0	78	12	1318
2014	Term	55	30	3	3	9	0	85	12	36
2014	Casual	43	43	0	6	8	0	86	14	35
2014	Student	41	45	14	0	0	0	86	0	29
2011	Indeterminate (permanent)	35	42	10	8	5	0	77	13	1611
2011	Term	40	45	6	2	4	3	87	6	47
2011	Casual	50	28	8	5	8	0	79	14	24
2011	Student	42	36	6	6	10	0	78	16	30
2008	Indeterminate (permanent)	35	42	10	9	4	0	78	13	920
2008	Term	48	21	19	0	11	0	70	11	27
2008	Casual	40	41	19	0	0	0	81	0	15

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	37	12	12	7	0	70	19	1364
2017	Term	27	31	22	10	8	2	60	18	61
2017	Casual	43	42	6	6	3	0	85	9	33
2017	Student	60	37	3	0	0	0	97	0	36
2014	Indeterminate (permanent)	30	34	15	13	8	0	64	21	1317
2014	Term	55	28	6	9	3	0	82	11	36
2014	Casual	44	37	14	6	0	0	81	6	35
2014	Student	38	41	10	10	0	0	79	10	29
2011	Indeterminate (permanent)	29	40	13	11	7	0	69	18	1612
2011	Term	41	31	10	6	9	2	73	16	47
2011	Casual	54	29	17	0	0	0	83	0	24
2011	Student	57	36	3	4	0	0	92	4	30

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	39	14	12	6	68	18	1360
2017	Term	26	32	20	16	7	57	23	61
2017	Casual	34	42	9	6	9	76	15	33
2017	Student	34	46	12	9	0	80	9	36

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	44	39	8	6	3	0	83	9	1361
2017	Term	42	38	14	3	3	0	80	7	61
2017	Casual	57	31	6	0	6	0	88	6	33
2017	Student	55	34	9	3	0	0	88	3	36
2014	Indeterminate (permanent)	46	38	9	4	2	0	85	7	1318
2014	Term	60	28	5	0	3	3	92	3	36
2014	Casual	37	49	11	3	0	0	86	3	35
2014	Student	31	52	17	0	0	0	83	0	29
2011	Indeterminate (permanent)	43	40	8	6	2	0	84	8	1612
2011	Term	43	42	2	6	7	0	85	13	47
2011	Casual	54	32	5	8	0	0	86	8	24
2011	Student	28	53	10	6	3	0	81	10	30
2008	Indeterminate (permanent)	45	39	8	5	3	1	85	8	924
2008	Term	67	15	7	3	7	0	82	11	27
2008	Casual	46	33	13	0	8	0	80	8	15

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	39	11	10	7	72	17	1364
2017	Term	37	26	18	8	10	63	18	61
2017	Casual	52	37	6	3	3	88	6	33
2017	Student	66	28	6	0	0	94	0	36

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	36	8	4	1	87	5	1363
2017	Term	45	38	8	6	2	84	8	61
2017	Casual	55	21	18	3	3	76	6	33
2017	Student	49	45	6	0	0	94	0	37
2014	Indeterminate (permanent)	60	28	8	3	2	88	4	1317
2014	Term	71	17	9	0	3	89	3	36
2014	Casual	60	29	6	6	0	88	6	35
2014	Student	52	48	0	0	0	100	0	29
2011	Indeterminate (permanent)	55	32	8	3	2	88	4	1615
2011	Term	70	21	5	4	0	91	4	47
2011	Casual	71	21	0	4	4	92	8	24
2011	Student	55	29	10	6	0	84	6	30

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	38	11	10	5	0	0	74	16	1363
2017	Term	37	30	15	18	0	0	0	67	18	61
2017	Casual	40	36	9	9	3	3	0	78	12	33
2017	Student	40	41	4	11	3	0	0	81	14	37
2014	Indeterminate (permanent)	31	41	11	11	6	0	0	72	17	1317
2014	Term	33	53	3	12	0	0	0	85	12	36
2014	Casual	32	35	14	14	6	0	0	67	19	35
2014	Student	21	59	14	7	0	0	0	79	7	29
2011	Indeterminate (permanent)	33	42	11	9	5	0	0	75	14	1614
2011	Term	51	23	11	9	7	0	0	74	15	47
2011	Casual	44	29	9	14	4	0	0	73	18	23
2011	Student	30	50	13	3	0	0	3	83	3	30

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	37	11	9	6	0	75	15	1361
2017	Term	42	25	17	8	8	0	67	17	61
2017	Casual	52	27	15	0	6	0	79	6	33
2017	Student	57	27	4	9	3	0	84	11	37
2014	Indeterminate (permanent)	35	36	13	9	6	0	71	15	1317
2014	Term	54	23	17	6	0	0	77	6	36
2014	Casual	44	31	17	0	6	3	77	6	35
2014	Student	34	45	10	10	0	0	79	10	29

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	36	37	12	10	4	0	0	73	14	1362
2017	Term	32	43	15	5	3	0	1	76	8	61
2017	Casual	43	42	9	3	0	0	3	88	3	33
2017	Student	57	37	3	0	0	0	3	97	0	37
2014	Indeterminate (permanent)	36	36	13	10	5	0	1	73	14	1317
2014	Term	43	43	14	0	0	0	0	86	0	36
2014	Casual	48	26	18	0	0	3	6	81	0	34
2014	Student	24	52	17	3	0	3	0	79	4	29
2011	Indeterminate (permanent)	38	41	10	7	3	1	0	80	10	1612
2011	Term	53	29	15	2	0	0	0	83	2	47
2011	Casual	58	24	13	0	4	0	0	82	4	24
2011	Student	59	34	3	3	0	0	0	94	3	30

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	40	10	7	3	0	81	9	1357
2017	Term	37	41	6	10	5	0	79	15	61
2017	Casual	58	27	6	6	3	0	85	9	33
2017	Student	53	40	5	0	3	0	93	3	36
2014	Indeterminate (permanent)	40	40	11	6	4	0	80	10	1316
2014	Term	61	21	6	6	6	0	82	12	36
2014	Casual	58	28	5	8	0	0	86	8	35
2014	Student	34	59	7	0	0	0	93	0	29
2011	Indeterminate (permanent)	40	42	8	7	3	0	82	10	1613
2011	Term	52	28	9	9	0	3	82	9	46
2011	Casual	54	37	0	0	8	0	92	8	24
2011	Student	42	39	10	10	0	0	81	10	30
2008	Indeterminate (permanent)	41	41	9	7	3	0	82	9	924
2008	Term	48	26	12	14	0	0	74	14	27
2008	Casual	60	27	13	0	0	0	87	0	15

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	38	21	12	6	0	62	18	1367
2017	Term	40	46	12	3	0	0	85	3	61
2017	Casual	38	39	11	9	0	3	79	9	33
2017	Student	84	10	6	0	0	0	94	0	37
2014	Indeterminate (permanent)	28	38	19	9	5	1	67	14	1319
2014	Term	54	33	11	0	3	0	86	3	36
2014	Casual	62	36	3	0	0	0	97	0	35
2014	Student	38	48	14	0	0	0	86	0	29
2011	Indeterminate (permanent)	28	36	19	10	6	1	65	16	1614
2011	Term	43	38	17	0	3	0	81	3	47
2011	Casual	47	33	20	0	0	0	80	0	24
2011	Student	71	23	3	3	0	0	94	3	30
2008	Indeterminate (permanent)	20	34	25	13	8	0	54	20	926
2008	Term	51	34	15	0	0	0	85	0	27
2008	Casual	41	39	6	6	8	0	80	14	15

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	28	36	16	6	0	1	22	42	1360
2017	Term	18	23	36	15	5	0	3	20	43	61
2017	Casual	12	26	15	29	15	0	3	46	39	33
2017	Student	3	7	41	15	27	3	3	45	11	37
2014	Indeterminate (permanent)	11	25	41	15	6	0	2	22	36	1316
2014	Term	3	16	52	20	8	0	0	28	19	36
2014	Casual	3	19	25	17	22	0	14	45	26	35
2014	Student	7	21	52	17	3	0	0	21	28	29
2011	Indeterminate (permanent)	12	27	39	14	6	1	2	20	40	1612
2011	Term	7	38	34	15	2	0	4	18	47	47
2011	Casual	4	17	24	13	29	4	9	48	25	24
2011	Student	0	24	30	13	23	0	11	40	27	30
2008	Indeterminate (permanent)	10	28	41	15	4	0	1	20	39	923
2008	Term	7	26	29	31	0	0	7	33	36	27
2008	Casual	8	14	52	6	20	0	0	26	22	15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	8	17	28	28	14	2	4	44	26	1353
2017	Term	12	21	19	15	26	1	5	44	35	61
2017	Casual	6	12	6	34	27	6	9	72	21	33
2017	Student	3	6	11	25	50	3	3	79	9	37
2014	Indeterminate (permanent)	6	15	26	32	14	2	3	49	23	1316
2014	Term	3	12	37	14	22	8	6	41	17	36
2014	Casual	5	14	27	11	22	8	12	41	25	35
2014	Student	10	21	21	21	21	3	3	44	33	29
2011	Indeterminate (permanent)	9	17	29	27	13	3	3	42	27	1608
2011	Term	3	13	36	21	17	2	8	43	17	47
2011	Casual	4	17	8	16	34	4	17	63	26	24
2011	Student	7	10	11	27	33	3	10	69	19	30
2008	Indeterminate (permanent)	7	18	33	28	11	1	2	40	26	921
2008	Term	15	11	23	29	11	4	7	46	29	27
2008	Casual	7	8	15	31	27	7	6	66	17	15

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	24	29	19	7	1	2	27	43	1355
2017	Term	17	20	32	18	8	0	5	28	38	61
2017	Casual	21	12	12	22	21	3	9	50	37	33
2017	Student	9	17	39	7	17	11	0	27	29	37
2014	Indeterminate (permanent)	20	24	30	17	7	1	2	24	45	1316
2014	Term	23	30	5	17	17	3	6	37	58	36
2014	Casual	11	23	36	12	9	0	9	23	37	35
2014	Student	24	21	21	14	10	10	0	27	50	29
2011	Indeterminate (permanent)	21	23	30	15	8	1	2	23	46	1611
2011	Term	17	24	32	15	10	2	0	26	42	47
2011	Casual	9	20	33	8	17	4	9	29	34	24
2011	Student	10	16	30	7	20	0	17	32	32	30
2008	Indeterminate (permanent)	16	25	33	17	6	1	1	24	42	920
2008	Term	18	7	32	24	7	4	7	35	28	27
2008	Casual	28	27	26	6	14	0	0	20	55	15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	24	38	17	6	1	1	24	38	1354
2017	Term	12	19	23	28	14	0	3	44	32	61
2017	Casual	6	12	9	39	27	3	3	71	19	33
2017	Student	3	6	14	35	34	9	0	75	9	37
2014	Indeterminate (permanent)	11	22	40	20	6	1	1	26	33	1310
2014	Term	3	14	28	23	26	0	6	53	18	36
2014	Casual	0	14	16	38	23	0	9	67	15	35
2014	Student	0	10	28	34	21	0	7	59	11	29
2011	Indeterminate (permanent)	12	23	35	20	7	1	2	28	36	1608
2011	Term	11	24	40	19	6	0	0	25	35	47
2011	Casual	0	7	26	25	29	0	12	62	9	24
2011	Student	0	6	16	26	41	0	11	74	7	30
2008	Indeterminate (permanent)	10	24	39	20	5	0	1	26	35	921
2008	Term	11	7	22	34	18	0	7	56	20	27
2008	Casual	8	13	33	18	14	7	6	37	24	15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	20	30	27	14	6	1	3	21	51	1358
2017	Term	20	19	23	15	13	2	8	31	43	61
2017	Casual	20	6	12	26	27	3	6	58	29	33
2017	Student	3	6	20	32	30	7	3	68	9	37
2014	Indeterminate (permanent)	15	28	29	16	8	1	3	25	45	1316
2014	Term	11	24	11	17	26	5	5	48	40	36
2014	Casual	3	8	25	31	23	0	9	61	12	35
2014	Student	7	10	21	38	17	0	7	59	19	29
2011	Indeterminate (permanent)	15	26	29	17	8	1	3	26	43	1613
2011	Term	20	15	42	13	9	2	0	22	35	47
2011	Casual	0	12	28	25	17	5	12	51	15	24
2011	Student	0	7	10	30	33	3	17	79	9	30
2008	Indeterminate (permanent)	15	23	31	19	8	1	3	28	40	921
2008	Term	11	7	26	27	11	7	11	46	22	27
2008	Casual	0	21	19	34	26	0	0	60	21	15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	20	32	20	10	2	3	32	34	1354
2017	Term	15	21	23	22	10	5	5	35	40	61
2017	Casual	12	11	17	18	15	15	12	44	32	33
2017	Student	0	11	30	10	40	9	0	55	12	37
2014	Indeterminate (permanent)	8	16	31	27	12	2	4	41	26	1316
2014	Term	17	11	16	20	16	8	11	45	35	36
2014	Casual	5	8	36	12	15	11	12	35	18	35
2014	Student	11	11	7	36	21	7	7	67	25	28
2011	Indeterminate (permanent)	10	19	30	23	11	3	4	36	31	1614
2011	Term	14	10	41	15	15	0	4	32	25	46
2011	Casual	12	16	16	8	21	14	13	40	38	24
2011	Student	0	6	6	30	40	7	11	84	8	30
2008	Indeterminate (permanent)	15	28	28	18	6	2	2	25	45	921
2008	Term	7	15	22	25	16	4	11	48	26	27
2008	Casual	0	14	19	26	20	15	6	58	18	15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	22	34	17	7	2	2	26	38	1357
2017	Term	15	19	32	20	7	0	6	29	37	61
2017	Casual	12	6	26	14	31	0	12	50	20	33
2017	Student	12	11	33	13	23	9	0	39	25	37
2014	Indeterminate (permanent)	15	21	36	17	6	1	3	24	38	1318
2014	Term	14	32	21	17	14	3	0	32	47	36
2014	Casual	8	17	27	12	18	5	12	36	31	35
2014	Student	10	17	38	14	17	0	3	32	29	29

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	70	19	5	4	2	0	0	89	6	1364
2017	Term	77	8	5	5	3	2	0	86	8	61
2017	Casual	76	21	0	0	3	0	0	97	3	33
2017	Student	86	9	6	0	0	0	0	94	0	37
2014	Indeterminate (permanent)	74	17	4	4	2	0	0	91	5	1318
2014	Term	79	11	3	5	3	0	0	89	8	36
2014	Casual	72	16	3	6	0	0	3	91	6	35
2014	Student	66	24	0	10	0	0	0	90	10	29
2011	Indeterminate (permanent)	69	21	4	4	1	0	0	90	6	1613
2011	Term	66	19	6	6	2	0	0	85	8	47
2011	Casual	83	4	8	0	4	0	0	88	4	24
2011	Student	84	13	0	3	0	0	0	97	3	30
2008	Indeterminate (permanent)	66	20	4	4	4	0	1	88	8	926
2008	Term	75	14	0	7	4	0	0	89	11	27
2008	Casual	79	8	7	0	0	0	6	93	0	15

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	29	14	10	7	5	5	66	19	1364
2017	Term	37	20	19	5	8	6	5	64	15	61
2017	Casual	40	21	12	3	0	15	9	80	4	33
2017	Student	56	13	6	3	3	14	6	86	7	37
2014	Indeterminate (permanent)	33	30	14	8	8	4	3	68	18	1319
2014	Term	50	16	9	8	0	5	11	79	10	36
2014	Casual	40	15	17	8	0	11	9	68	10	34
2014	Student	45	17	17	7	7	0	7	67	15	29

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	28	9	10	6	1	75	17	1364
2017	Term	47	26	9	6	11	0	73	18	61
2017	Casual	49	42	9	0	0	0	91	0	33
2017	Student	77	14	6	0	3	0	91	3	37
2014	Indeterminate (permanent)	47	27	9	8	7	1	75	16	1319
2014	Term	73	16	6	6	0	0	88	6	36
2014	Casual	48	22	20	6	0	6	73	6	35
2014	Student	59	21	10	10	0	0	79	10	29

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	33	11	10	5	1	0	74	15	1360
2017	Term	47	30	10	8	5	0	0	77	13	61
2017	Casual	57	21	9	0	3	9	0	87	3	33
2017	Student	74	17	3	0	3	3	0	94	3	37
2014	Indeterminate (permanent)	37	37	9	10	4	1	1	76	14	1318
2014	Term	36	49	8	6	0	0	0	86	6	36
2014	Casual	49	26	8	14	0	0	3	77	15	35
2014	Student	41	31	14	7	0	7	0	78	7	29
2011	Indeterminate (permanent)	38	38	9	9	4	2	0	77	14	1611
2011	Term	39	28	9	9	7	4	4	72	18	46
2011	Casual	53	26	4	13	0	0	4	82	13	24
2011	Student	43	34	7	10	3	3	0	79	14	30
2008	Indeterminate (permanent)	37	39	8	9	5	2	0	77	14	922
2008	Term	58	20	8	7	3	4	0	81	11	27
2008	Casual	45	33	8	8	0	6	0	83	8	15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	28	12	9	8	10	1	68	18	1365
2017	Term	41	24	14	3	5	12	2	75	10	60
2017	Casual	34	27	9	3	0	27	0	83	4	33
2017	Student	39	17	3	0	3	33	6	91	5	37
2014	Indeterminate (permanent)	35	27	12	10	7	8	1	68	19	1319
2014	Term	46	19	14	0	0	19	2	83	0	36
2014	Casual	46	11	11	6	3	17	5	74	11	35
2014	Student	38	24	7	3	0	28	0	86	5	29
2011	Indeterminate (permanent)	37	28	11	9	7	7	1	71	17	1609
2011	Term	40	23	11	11	2	9	4	73	15	47
2011	Casual	57	13	0	8	0	18	4	89	11	24
2011	Student	51	13	13	3	0	20	0	80	4	30
2008	Indeterminate (permanent)	37	27	10	9	7	9	1	71	18	923
2008	Term	47	23	12	0	10	7	0	76	11	27
2008	Casual	31	43	7	0	0	13	6	92	0	15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	22	17	14	10	19	4	47	31	1365
2017	Term	20	21	12	15	11	20	2	52	33	61
2017	Casual	17	9	15	12	3	42	3	46	27	33
2017	Student	25	16	3	3	6	41	7	78	16	37
2014	Indeterminate (permanent)	15	25	16	14	12	16	3	49	31	1318
2014	Term	20	25	13	15	6	18	3	57	26	36
2014	Casual	27	11	8	17	3	25	9	57	30	35
2014	Student	10	21	14	3	7	38	7	56	19	29

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	50	35	6	7	2	85	9	1364
2017	Term	56	31	8	0	5	87	5	60
2017	Casual	70	27	0	3	0	97	3	33
2017	Student	74	23	0	0	3	97	3	37
2014	Indeterminate (permanent)	49	36	6	6	3	85	9	1318
2014	Term	73	17	6	3	0	90	3	36
2014	Casual	58	28	6	8	0	86	8	35
2014	Student	66	34	0	0	0	100	0	29

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	33	11	9	5	0	0	76	13	1365
2017	Term	33	33	12	8	15	0	0	65	23	61
2017	Casual	58	24	12	0	3	0	3	85	3	33
2017	Student	60	28	9	0	3	0	0	89	3	37
2014	Indeterminate (permanent)	40	33	11	10	5	1	1	74	15	1318
2014	Term	57	28	3	3	8	0	0	85	11	36
2014	Casual	50	36	3	3	3	0	6	91	6	35
2014	Student	48	31	10	7	0	0	3	82	7	29
2011	Indeterminate (permanent)	37	37	10	9	6	1	0	75	15	1612
2011	Term	58	23	11	0	8	0	0	81	8	47
2011	Casual	54	29	8	4	4	0	0	84	8	24
2011	Student	56	33	11	0	0	0	0	89	0	30
2008	Indeterminate (permanent)	36	36	11	10	6	0	0	73	17	924
2008	Term	48	30	8	15	0	0	0	78	15	27
2008	Casual	45	42	7	0	7	0	0	86	7	15

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	48	28	11	6	5	2	1	78	11	1366
2017	Term	44	26	9	8	12	2	0	71	20	61
2017	Casual	64	18	9	0	0	6	3	90	0	33
2017	Student	74	17	3	3	3	0	0	91	6	37
2014	Indeterminate (permanent)	48	26	12	6	4	2	1	76	11	1318
2014	Term	67	21	6	6	0	0	0	88	6	36
2014	Casual	67	25	5	3	0	0	0	92	3	35
2014	Student	55	34	0	10	0	0	0	90	10	29
2011	Indeterminate (permanent)	43	32	11	7	5	2	1	77	12	1612
2011	Term	66	13	8	4	4	4	0	82	9	47
2011	Casual	62	21	8	0	4	5	0	87	5	24
2011	Student	70	27	4	0	0	0	0	96	0	30
2008	Indeterminate (permanent)	44	29	10	7	6	3	0	76	14	924
2008	Term	44	42	0	7	3	4	0	89	11	27
2008	Casual	71	15	6	8	0	0	0	86	8	15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	31	9	9	4	0	0	78	13	1364
2017	Term	41	35	7	7	10	0	0	76	17	60
2017	Casual	49	39	9	0	0	0	3	91	0	33
2017	Student	68	23	6	0	3	0	0	91	3	36
2014	Indeterminate (permanent)	44	31	10	10	5	0	0	76	14	1319
2014	Term	58	27	9	6	0	0	0	85	6	36
2014	Casual	61	22	8	3	3	3	0	86	6	35
2014	Student	59	21	14	7	0	0	0	79	7	29
2011	Indeterminate (permanent)	41	35	8	9	5	0	0	77	15	1613
2011	Term	64	18	7	7	2	2	0	84	9	47
2011	Casual	66	16	8	0	4	5	0	87	5	24
2011	Student	76	20	3	0	0	0	0	97	0	29
2008	Indeterminate (permanent)	42	33	9	10	6	1	0	75	16	922
2008	Term	38	42	10	10	0	0	0	79	10	27
2008	Casual	58	35	8	0	0	0	0	92	0	15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	81	12	3	2	1	0	0	93	3	1362
2017	Term	76	14	3	0	5	2	0	91	5	60
2017	Casual	88	6	3	3	0	0	0	94	3	33
2017	Student	94	3	0	3	0	0	0	97	3	37
2014	Indeterminate (permanent)	81	13	3	2	1	0	0	94	3	1319
2014	Term	94	3	0	0	3	0	0	97	3	36
2014	Casual	95	5	0	0	0	0	0	100	0	35
2014	Student	86	7	3	3	0	0	0	93	3	29
2011	Indeterminate (permanent)	79	13	3	2	2	0	0	93	4	1611
2011	Term	87	9	2	2	0	0	0	96	2	47
2011	Casual	87	4	4	0	4	0	0	91	4	24
2011	Student	83	11	0	0	0	0	6	100	0	30
2008	Indeterminate (permanent)	80	10	3	4	2	0	1	91	6	923
2008	Term	89	11	0	0	0	0	0	100	0	27
2008	Casual	85	8	0	7	0	0	0	93	7	15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	53	23	7	6	4	3	4	81	11	1362
2017	Term	60	18	5	5	8	2	2	81	14	61
2017	Casual	72	9	6	0	3	6	3	90	3	32
2017	Student	61	11	11	0	3	2	11	84	3	37
2014	Indeterminate (permanent)	50	24	7	6	5	3	5	81	12	1317
2014	Term	61	23	5	0	0	8	3	94	0	36
2014	Casual	45	14	6	3	0	9	24	87	4	34
2014	Student	52	21	10	0	0	0	17	88	0	29
2011	Indeterminate (permanent)	39	29	9	8	5	4	4	75	15	1615
2011	Term	68	15	8	4	2	0	3	85	7	47
2011	Casual	71	25	0	0	0	0	4	100	0	24
2011	Student	74	13	3	0	0	0	10	96	0	30

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	56	24	8	6	4	1	0	81	10	1365
2017	Term	57	23	3	10	7	0	0	80	16	61
2017	Casual	81	12	6	0	0	0	0	94	0	32
2017	Student	76	13	6	0	3	0	3	91	3	37

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	58	21	10	5	4	1	81	9	1364
2017	Term	57	20	7	8	7	2	78	15	61
2017	Casual	75	16	10	0	0	0	90	0	32
2017	Student	80	11	9	0	0	0	91	0	37

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	50	28	10	7	5	0	78	12	1364
2017	Term	52	23	7	8	10	0	75	18	61
2017	Casual	66	28	3	3	0	0	94	3	32
2017	Student	77	14	3	6	0	0	91	6	37
2014	Indeterminate (permanent)	50	27	9	7	6	0	77	13	1318
2014	Term	69	16	6	9	0	0	85	9	36
2014	Casual	60	31	5	3	0	0	92	3	35
2014	Student	54	29	7	7	0	4	85	7	28

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	32	13	7	5	4	8	71	14	427
2014	Indeterminate (permanent)	43	27	9	6	2	4	8	80	10	368

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	34	13	10	6	5	68	18	1366
2017	Term	39	39	10	3	2	6	83	5	61
2017	Casual	64	6	18	3	0	9	77	3	33
2017	Student	73	21	3	0	3	0	94	3	37
2014	Indeterminate (permanent)	30	37	13	8	5	6	72	14	1318
2014	Term	39	45	6	0	3	8	90	3	36
2014	Casual	48	24	9	3	0	16	86	3	35
2014	Student	62	28	7	0	0	3	93	0	29
2011	Indeterminate (permanent)	30	32	15	8	9	6	66	18	1608
2011	Term	47	23	9	9	6	6	74	16	47
2011	Casual	57	21	8	0	4	9	86	5	24
2011	Student	52	24	7	10	0	6	81	11	30

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	34	15	12	7	1	0	65	20	1364
2017	Term	41	26	19	8	3	3	0	69	12	61
2017	Casual	60	12	15	0	6	6	0	77	6	33
2017	Student	67	24	6	0	3	0	0	91	3	37
2014	Indeterminate (permanent)	28	39	16	10	6	1	0	67	16	1318
2014	Term	48	38	3	0	6	5	0	91	6	36
2014	Casual	45	36	9	5	0	5	0	85	6	35
2014	Student	48	38	3	0	3	7	0	93	4	29
2011	Indeterminate (permanent)	25	36	16	11	9	3	0	63	20	1608
2011	Term	45	21	15	6	6	7	0	71	13	47
2011	Casual	43	34	4	10	5	0	4	81	15	23
2011	Student	61	36	3	0	0	0	0	97	0	30
2008	Indeterminate (permanent)	29	39	15	9	6	2	0	69	15	926
2008	Term	52	18	15	3	11	0	0	70	15	27
2008	Casual	45	35	13	0	0	8	0	86	0	15

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	20	33	19	15	9	4	55	25	1366
2017	Term	29	26	22	9	7	7	59	17	61
2017	Casual	37	27	12	3	6	15	75	10	33
2017	Student	46	29	9	6	3	9	81	9	37
2014	Indeterminate (permanent)	18	37	20	14	7	4	57	22	1318
2014	Term	28	48	8	6	3	8	82	9	36
2014	Casual	37	25	5	14	0	19	76	18	35
2014	Student	45	31	14	0	3	7	81	4	29
2011	Indeterminate (permanent)	16	38	18	14	8	5	57	24	1613
2011	Term	28	34	8	12	10	8	67	24	47
2011	Casual	41	37	4	4	9	4	81	14	24
2011	Student	40	38	13	3	0	6	83	3	30
2008	Indeterminate (permanent)	14	44	15	16	7	4	61	24	924
2008	Term	30	25	11	15	11	8	60	28	27
2008	Casual	38	27	15	14	0	6	69	15	15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	30	16	13	11	4	59	25	1365
2017	Term	36	21	19	10	10	5	60	21	61
2017	Casual	35	45	9	0	6	6	85	6	33
2017	Student	46	23	12	11	3	6	73	15	37
2014	Indeterminate (permanent)	22	31	17	14	10	6	56	25	1318
2014	Term	44	19	12	11	3	11	71	15	36
2014	Casual	42	26	14	3	0	16	80	3	35
2014	Student	45	24	10	7	3	10	77	12	29
2011	Indeterminate (permanent)	19	32	16	13	11	8	56	27	1613
2011	Term	34	22	17	11	10	6	59	22	47
2011	Casual	45	25	4	8	8	9	78	18	24
2011	Student	47	24	13	7	3	6	75	11	30
2008	Indeterminate (permanent)	18	38	16	14	9	5	59	25	924
2008	Term	36	15	11	7	7	23	68	18	27
2008	Casual	32	26	14	22	0	7	62	23	15

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	20	38	16	16	9	1	0	58	25	1365
2017	Term	30	26	18	8	13	5	0	58	22	61
2017	Casual	37	23	12	9	6	12	0	69	17	33
2017	Student	31	35	17	6	0	11	0	74	6	37
2014	Indeterminate (permanent)	17	38	14	18	10	2	0	57	29	1318
2014	Term	22	36	22	6	6	8	0	64	12	36
2014	Casual	46	19	11	8	0	13	3	77	10	35
2014	Student	38	28	14	10	7	3	0	68	18	29
2011	Indeterminate (permanent)	17	39	14	18	11	2	0	56	30	1612
2011	Term	30	28	12	9	19	2	0	58	29	47
2011	Casual	46	29	8	13	4	0	0	75	17	24
2011	Student	44	34	3	10	0	10	0	85	11	30
2008	Indeterminate (permanent)	18	41	12	19	9	1	0	60	28	924
2008	Term	30	43	9	14	4	0	0	73	18	27
2008	Casual	32	53	0	8	0	6	0	92	8	15

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	44	15	8	3	1	75	11	1364
2017	Term	23	52	14	5	5	2	76	10	61
2017	Casual	38	44	6	3	3	6	87	6	33
2017	Student	31	63	0	3	0	3	97	3	37
2014	Indeterminate (permanent)	27	43	16	9	3	2	71	12	1318
2014	Term	27	47	18	6	3	0	74	8	36
2014	Casual	39	33	11	12	0	6	77	12	35
2014	Student	34	48	10	0	0	7	89	0	29
2011	Indeterminate (permanent)	32	41	13	8	4	2	74	13	1612
2011	Term	45	27	11	8	6	2	74	15	47
2011	Casual	37	41	8	4	0	9	87	4	24
2011	Student	55	32	10	3	0	0	87	3	30

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	40	11	2	1	4	0	84	4	1361
2017	Term	42	43	2	7	2	5	0	89	9	61
2017	Casual	46	45	0	0	3	6	0	97	3	33
2017	Student	68	19	9	0	0	4	0	91	0	37
2014	Indeterminate (permanent)	43	36	11	3	1	5	1	84	4	1318
2014	Term	42	30	17	0	3	9	0	79	3	36
2014	Casual	47	22	11	3	3	11	3	81	7	35
2014	Student	34	52	3	3	0	7	0	93	4	29
2011	Indeterminate (permanent)	41	36	12	4	1	5	0	82	5	1610
2011	Term	49	23	13	8	2	4	0	75	11	47
2011	Casual	49	21	8	0	0	17	4	89	0	24
2011	Student	47	37	3	3	0	10	0	93	4	30

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	44	33	10	7	3	2	1	80	10	1361
2017	Term	40	25	16	10	5	3	2	68	15	61
2017	Casual	32	21	18	12	3	12	3	62	17	33
2017	Student	54	19	10	3	6	9	0	80	9	37
2014	Indeterminate (permanent)	45	35	9	5	4	2	1	82	9	1319
2014	Term	36	37	19	0	5	3	0	75	6	36
2014	Casual	44	19	14	8	0	5	9	74	10	35
2014	Student	24	28	14	7	10	7	10	63	21	29
2011	Indeterminate (permanent)	41	33	9	8	5	4	1	77	13	1607
2011	Term	32	32	13	6	9	2	6	70	16	47
2011	Casual	45	13	4	12	8	18	0	70	25	24
2011	Student	55	22	3	10	0	3	6	86	11	30
2008	Indeterminate (permanent)	34	35	10	10	6	4	1	73	17	925
2008	Term	44	15	19	7	7	7	0	65	15	27
2008	Casual	31	28	15	6	0	21	0	74	7	15

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	33	18	12	5	3	1	64	17	1363
2017	Term	23	39	10	7	8	13	0	72	17	61
2017	Casual	19	38	18	0	6	12	6	70	7	33
2017	Student	43	20	9	11	3	11	3	74	17	37
2014	Indeterminate (permanent)	33	33	16	9	4	4	1	69	13	1318
2014	Term	28	20	28	5	5	11	3	55	13	36
2014	Casual	26	25	20	6	6	14	3	61	15	35
2014	Student	17	24	21	17	0	14	7	52	22	29
2011	Indeterminate (permanent)	23	36	16	10	8	5	1	63	19	1608
2011	Term	21	34	15	10	8	7	5	62	21	47
2011	Casual	25	17	13	16	17	14	0	48	37	24
2011	Student	40	22	14	7	0	17	0	75	8	30

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	16	21	17	15	15	11	4	44	36	1364
2017	Term	26	15	24	8	11	11	5	48	23	61
2017	Casual	24	18	15	14	3	21	5	56	23	33
2017	Student	33	17	7	3	6	29	6	76	13	37
2014	Indeterminate (permanent)	15	20	18	14	16	13	5	42	36	1316
2014	Term	25	16	14	8	6	22	9	60	20	36
2014	Casual	18	12	11	5	6	19	29	58	21	35
2014	Student	14	28	17	0	7	24	10	63	11	29
2011	Indeterminate (permanent)	13	18	17	15	16	15	6	39	39	1608
2011	Term	32	13	17	11	6	13	8	57	21	47
2011	Casual	33	17	8	8	4	21	9	71	17	24
2011	Student	34	20	16	0	0	17	13	77	0	30

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	59	24	8	6	2	1	1	84	7	1366
2017	Term	72	10	5	3	3	3	3	87	7	61
2017	Casual	62	26	0	0	3	3	6	97	3	32
2017	Student	76	7	3	6	0	6	3	91	6	37
2014	Indeterminate (permanent)	59	26	8	4	2	0	1	85	6	1316
2014	Term	73	16	0	0	5	5	0	94	6	36
2014	Casual	64	16	3	5	0	0	12	91	6	35
2014	Student	59	28	0	10	0	0	3	89	11	29

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	70	21	3	1	1	2	1	94	2	1367
2017	Term	71	13	7	0	0	8	2	93	0	61
2017	Casual	79	6	0	0	0	12	3	100	0	32
2017	Student	76	16	0	0	3	6	0	97	3	37
2014	Indeterminate (permanent)	71	19	3	1	0	3	1	95	2	1317
2014	Term	82	8	0	3	0	8	0	97	3	36
2014	Casual	58	14	0	0	0	3	26	100	0	35
2014	Student	66	21	3	0	0	3	7	96	0	29
2011	Indeterminate (permanent)	70	19	6	1	0	2	2	92	2	1613
2011	Term	69	6	4	4	0	6	10	90	5	47
2011	Casual	62	12	4	0	0	5	16	95	0	24
2011	Student	51	26	0	0	3	3	17	96	4	30
2008	Indeterminate (permanent)	68	18	5	3	1	2	2	90	4	927
2008	Term	75	4	11	7	0	3	0	81	8	27
2008	Casual	74	0	0	0	0	0	26	100	0	15

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	36	13	12	7	3	0	67	20	1364
2017	Term	31	42	12	8	5	2	0	74	14	60
2017	Casual	33	34	9	0	0	21	3	88	0	32
2017	Student	41	36	7	6	0	10	0	85	6	37
2014	Indeterminate (permanent)	26	35	15	14	7	2	0	63	22	1318
2014	Term	36	28	19	6	0	12	0	72	6	36
2014	Casual	32	20	14	8	0	11	15	69	11	35
2014	Student	34	31	21	3	3	7	0	70	7	29
2011	Indeterminate (permanent)	28	36	15	10	8	3	0	66	19	1613
2011	Term	34	19	19	10	7	8	2	60	19	47
2011	Casual	46	16	16	0	4	9	8	75	5	24
2011	Student	40	30	6	0	3	13	6	88	4	30
2008	Indeterminate (permanent)	27	37	15	10	8	3	0	66	19	926
2008	Term	41	26	17	8	4	3	0	70	13	27
2008	Casual	8	34	19	6	0	8	26	63	9	15

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	28	13	16	15	3	2	54	32	1360
2017	Term	31	16	20	21	8	0	3	49	31	61
2017	Casual	30	15	10	9	0	25	12	70	14	32
2017	Student	49	21	11	9	0	10	0	78	9	37
2014	Indeterminate (permanent)	19	26	14	19	18	2	2	47	38	1319
2014	Term	29	21	11	17	6	8	8	60	27	36
2014	Casual	9	14	12	12	8	0	45	43	36	35
2014	Student	24	34	7	14	0	3	17	74	17	29
2011	Indeterminate (permanent)	17	28	14	18	18	3	2	47	38	1614
2011	Term	21	13	20	4	22	4	16	43	33	47
2011	Casual	33	17	16	0	8	4	21	67	11	24
2011	Student	30	30	10	3	0	6	20	83	4	30
2008	Indeterminate (permanent)	25	32	12	14	14	1	1	59	29	924
2008	Term	19	40	8	11	7	7	7	69	21	27
2008	Casual	35	21	13	12	0	0	19	69	15	15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	38	17	9	5	4	67	15	1361
2017	Term	30	36	17	8	6	2	68	15	61
2017	Casual	47	28	9	9	0	6	80	10	32
2017	Student	46	28	15	3	3	6	79	6	37

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	44	33	12	4	2	4	0	81	6	1366
2017	Term	44	31	13	3	2	6	0	80	5	61
2017	Casual	60	19	6	3	0	12	0	89	3	32
2017	Student	61	24	3	3	3	6	0	91	6	37
2014	Indeterminate (permanent)	48	34	11	2	2	4	1	85	4	1317
2014	Term	58	26	11	0	0	6	0	88	0	36
2014	Casual	55	28	0	3	0	11	3	97	3	35
2014	Student	48	31	10	7	0	3	0	82	7	29

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	40	11	5	2	2	0	82	7	1367
2017	Term	49	30	11	6	3	0	0	79	10	61
2017	Casual	60	37	3	0	0	0	0	97	0	32
2017	Student	70	21	6	0	3	0	0	91	3	37
2014	Indeterminate (permanent)	44	36	10	5	2	3	0	82	8	1319
2014	Term	58	31	9	0	0	0	3	91	0	36
2014	Casual	53	33	0	0	3	8	3	97	3	35
2014	Student	48	38	7	3	0	3	0	89	4	29
2011	Indeterminate (permanent)	35	38	14	6	4	3	0	75	10	1613
2011	Term	48	34	4	9	3	2	0	84	11	47
2011	Casual	66	25	0	0	0	5	4	100	0	24
2011	Student	54	36	4	3	3	0	0	90	6	30

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	47	38	8	4	3	0	0	85	7	1365
2017	Term	59	23	10	3	2	3	0	85	5	61
2017	Casual	72	25	3	0	0	0	0	97	0	32
2017	Student	88	12	0	0	0	0	0	100	0	36
2014	Indeterminate (permanent)	51	35	8	4	2	0	0	86	6	1317
2014	Term	71	23	6	0	0	0	0	94	0	36
2014	Casual	64	30	3	0	0	0	3	97	0	35
2014	Student	66	28	7	0	0	0	0	93	0	29
2011	Indeterminate (permanent)	43	36	11	6	3	1	0	80	9	1612
2011	Term	55	38	7	0	0	0	0	93	0	47
2011	Casual	74	17	4	0	4	0	0	92	4	24
2011	Student	70	30	0	0	0	0	0	100	0	30
2008	Indeterminate (permanent)	41	42	8	5	4	0	0	83	9	924
2008	Term	58	24	3	11	4	0	0	82	15	27
2008	Casual	80	20	0	0	0	0	0	100	0	15

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	32	15	8	5	1	0	71	13	1364
2017	Term	47	27	13	11	2	0	0	74	13	61
2017	Casual	75	13	9	3	0	0	0	88	3	32
2017	Student	74	20	3	3	0	0	0	94	3	36
2014	Indeterminate (permanent)	31	36	17	9	5	1	0	68	15	1316
2014	Term	51	23	18	8	0	0	0	74	8	36
2014	Casual	50	24	14	6	0	0	6	79	7	35
2014	Student	48	38	10	3	0	0	0	86	3	29
2011	Indeterminate (permanent)	32	32	17	11	7	1	0	65	18	1613
2011	Term	38	36	8	8	4	2	3	78	13	47
2011	Casual	67	16	4	4	9	0	0	83	13	24
2011	Student	61	23	6	10	0	0	0	83	10	30

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	34	13	9	4	0	74	13	1365
2017	Term	45	35	11	7	2	0	80	8	61
2017	Casual	69	22	6	3	0	0	91	3	32
2017	Student	67	30	0	0	3	0	97	3	37
2014	Indeterminate (permanent)	32	39	15	9	4	0	71	14	1317
2014	Term	52	27	12	8	0	0	80	8	36
2014	Casual	58	30	6	3	0	3	91	3	35
2014	Student	45	45	7	3	0	0	90	3	29
2011	Indeterminate (permanent)	32	36	16	10	6	0	68	16	1610
2011	Term	38	32	13	8	6	3	72	15	47
2011	Casual	63	19	8	0	9	0	82	9	24
2011	Student	54	29	6	10	0	0	83	10	30
2008	Indeterminate (permanent)	33	41	13	8	5	0	74	13	926
2008	Term	45	41	7	4	4	0	85	7	27
2008	Casual	51	42	7	0	0	0	93	0	15

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	25	18	10	9	4	1	61	20	1363
2017	Term	41	22	13	10	11	3	0	65	22	61
2017	Casual	57	9	21	0	3	7	3	73	3	32
2017	Student	50	23	13	9	3	3	0	75	12	37
2014	Indeterminate (permanent)	27	25	19	15	10	3	0	54	26	1318
2014	Term	36	18	23	6	8	5	3	59	16	36
2014	Casual	44	23	5	6	6	2	14	79	14	35
2014	Student	31	24	14	10	0	21	0	70	13	29
2011	Indeterminate (permanent)	27	26	17	14	12	4	1	55	27	1614
2011	Term	35	24	11	11	13	2	4	63	26	46
2011	Casual	50	12	13	4	8	0	13	72	14	24
2011	Student	44	23	17	3	6	0	6	72	10	30
2008	Indeterminate (permanent)	26	29	16	15	8	5	1	59	25	926
2008	Term	45	22	8	11	10	3	0	69	22	27
2008	Casual	52	6	14	22	0	0	6	62	23	15

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Indeterminate (permanent)	43	24	33	1365
2017	Term	44	25	31	61
2017	Casual	55	18	27	33
2017	Student	67	11	21	37
2014	Indeterminate (permanent)	45	22	32	1319
2014	Term	42	36	22	36
2014	Casual	62	20	18	35
2014	Student	34	14	52	29
2011	Indeterminate (permanent)	46	24	30	1611
2011	Term	58	25	17	47
2011	Casual	50	21	29	24
2011	Student	43	24	33	30

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Indeterminate (permanent)	9	27	55	3	0	6	596
2017	Term	4	19	22	4	48	4	27
2017	Casual	0	0	15	0	80	5	18
2017	Student	0	0	4	7	89	0	25
2014	Indeterminate (permanent)	9	19	59	6	9999	7	598
2014	Term	0	39	27	13	9999	21	15
2014	Casual	18	0	10	9	9999	64	22
2014	Student	0	0	30	20	9999	50	10
2011	Indeterminate (permanent)	10	21	57	5	9999	6	746
2011	Term	11	12	31	23	9999	22	26
2011	Casual	18	7	33	0	9999	41	12
2011	Student	0	15	0	47	9999	38	13

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	17	83	1365
2017	Term	19	81	61
2014	Indeterminate (permanent)	17	83	1319

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	40	232
2017	Term	65	11
2014	Indeterminate (permanent)	34	228

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	71	232
2017	Term	45	11
2014	Indeterminate (permanent)	76	228

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	232
2017	Term	0	11
2014	Indeterminate (permanent)	6	228

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Indeterminate (permanent)	232
2017	Term	11
2014	Indeterminate (permanent)	228

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	232
2017	Term	0	11
2014	Indeterminate (permanent)	7	228

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	232

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	232
2017	Term	0	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	36	233
2014	Indeterminate (permanent)	39	227

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	44	233
2014	Indeterminate (permanent)	48	227

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	47	233
2014	Indeterminate (permanent)	54	227

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	38	233
2017	Term	45	11
2014	Indeterminate (permanent)	42	227

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	31	233
2017	Term	0	11
2014	Indeterminate (permanent)	35	227

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	56	233
2017	Term	56	11
2014	Indeterminate (permanent)	54	227

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	28	233
2017	Term	46	11
2014	Indeterminate (permanent)	33	227

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	233
2014	Indeterminate (permanent)	3	227

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	233
2017	Term	0	11
2014	Indeterminate (permanent)	7	227

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	46	233
2014	Indeterminate (permanent)	44	227

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	21	233
2014	Indeterminate (permanent)	28	227

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	233
2017	Term	0	11
2014	Indeterminate (permanent)	10	227

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	50	233
2017	Term	45	11
2014	Indeterminate (permanent)	52	228

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	29	233
2014	Indeterminate (permanent)	31	228

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	233
2017	Term	0	11
2014	Indeterminate (permanent)	10	228

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	233
2014	Indeterminate (permanent)	9	228

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	233
2017	Term	0	11
2014	Indeterminate (permanent)	17	228

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	233
2017	Term	0	11
2014	Indeterminate (permanent)	4	228

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	233
2014	Indeterminate (permanent)	14	228

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	233
2014	Indeterminate (permanent)	14	228

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	27	233
2014	Indeterminate (permanent)	25	228

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	223
2014	Indeterminate (permanent)	12	218

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	22	223
2014	Indeterminate (permanent)	15	218

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	223
2014	Indeterminate (permanent)	10	218

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	223
2014	Indeterminate (permanent)	7	218

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	223
2014	Indeterminate (permanent)	11	218

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	223
2014	Indeterminate (permanent)	13	218

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	223
2014	Indeterminate (permanent)	17	218

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	223
2014	Indeterminate (permanent)	6	218

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	223
2017	Term	0	11
2014	Indeterminate (permanent)	10	218

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	24	223
2014	Indeterminate (permanent)	30	218

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	223
2014	Indeterminate (permanent)	10	218

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	49	223
2017	Term	55	11
2014	Indeterminate (permanent)	51	218

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	223
2017	Term	0	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	58	223
2014	Indeterminate (permanent)	54	218

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Term	0	11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	223
2014	Indeterminate (permanent)	7	218

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	81	19	232
2017	Term	72	28	11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	16	14	18	6	5	30	11	51	19	1364
2017	Term	21	13	10	3	8	28	16	62	20	61
2017	Casual	20	15	12	0	3	33	17	70	6	33
2017	Student	20	11	0	0	6	41	21	85	15	37
2014	Indeterminate (permanent)	17	16	17	6	4	33	8	55	17	1319
2014	Term	31	9	8	3	3	39	8	74	11	36
2014	Casual	21	13	12	0	3	28	23	69	6	35
2014	Student	14	14	17	3	0	31	21	57	7	29

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	30	16	7	3	10	1	70	11	1363
2017	Term	43	22	7	3	5	18	3	81	10	61
2017	Casual	43	27	3	0	3	21	3	92	4	33
2017	Student	37	30	6	6	0	14	7	86	7	37
2014	Indeterminate (permanent)	30	29	18	6	3	13	1	69	10	1317
2014	Term	45	19	20	0	3	14	0	73	3	36
2014	Casual	35	23	8	3	0	25	6	84	4	35
2014	Student	10	28	21	7	0	24	10	58	11	29
2011	Indeterminate (permanent)	28	33	18	7	3	11	0	68	11	1613
2011	Term	38	27	13	2	0	17	3	81	3	47
2011	Casual	54	12	8	4	0	22	0	84	5	24
2011	Student	42	29	10	3	0	13	3	84	4	30

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	42	8	6	1	1	16	82	9	1365
2017	Term	15	41	7	12	14	10	1	63	30	61
2017	Casual	12	20	9	6	15	6	32	52	33	33
2017	Student	9	13	6	6	10	7	50	50	37	37
2014	Indeterminate (permanent)	27	42	8	5	1	1	17	83	7	1318
2014	Term	25	22	15	10	14	3	11	55	28	36
2014	Casual	12	11	3	0	6	3	65	72	20	35
2014	Student	7	10	17	10	7	17	31	33	33	29
2011	Indeterminate (permanent)	25	44	8	5	2	1	16	82	8	1610
2011	Term	34	22	9	8	15	2	10	64	26	47
2011	Casual	17	24	0	4	4	17	34	83	17	24
2011	Student	13	21	7	6	6	10	36	64	24	30
2008	Indeterminate (permanent)	25	40	9	8	3	1	14	77	13	926
2008	Term	18	45	4	11	17	5	0	66	30	27
2008	Casual	29	14	7	0	13	7	31	69	20	15

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	8	17	20	4	2	30	20	48	13	1362
2017	Term	7	15	25	2	13	36	3	35	24	61
2017	Casual	3	5	12	3	0	33	44	35	12	33
2017	Student	6	3	4	0	3	21	63	54	18	37
2014	Indeterminate (permanent)	7	12	20	4	4	32	20	41	16	1318
2014	Term	14	8	11	6	6	31	24	50	25	36
2014	Casual	3	6	6	0	3	27	54	51	15	35
2014	Student	7	3	14	7	3	34	31	30	30	29
2011	Indeterminate (permanent)	6	14	23	5	3	31	17	39	16	1606
2011	Term	15	2	28	2	4	34	15	34	12	47
2011	Casual	8	8	4	0	0	21	58	80	0	24
2011	Student	11	10	4	0	0	39	36	82	0	30

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	25	11	3	2	10	15	80	6	1366
2017	Term	29	18	17	3	0	31	1	70	5	61
2017	Casual	33	12	6	0	0	19	30	88	0	32
2017	Student	16	11	3	0	0	23	47	91	0	37
2014	Indeterminate (permanent)	33	26	10	3	2	10	17	81	6	1318
2014	Term	42	19	2	0	0	28	9	96	0	36
2014	Casual	23	3	0	0	3	20	52	90	10	35
2014	Student	17	7	10	3	3	31	28	58	17	29
2011	Indeterminate (permanent)	32	26	12	3	2	9	15	77	7	1612
2011	Term	49	15	2	2	0	21	10	94	3	47
2011	Casual	33	4	0	4	0	25	33	90	10	24
2011	Student	32	13	6	0	0	19	30	87	0	30
2008	Indeterminate (permanent)	29	29	11	3	3	12	14	78	7	925
2008	Term	49	29	7	0	0	16	0	92	0	27
2008	Casual	28	15	7	0	0	19	31	86	0	15

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	26	13	3	2	12	15	75	7	1362
2017	Term	26	17	22	0	0	33	1	66	0	60
2017	Casual	32	9	6	0	0	24	29	87	0	33
2017	Student	16	9	0	0	0	23	53	100	0	37
2014	Indeterminate (permanent)	27	26	13	4	2	11	17	74	8	1318
2014	Term	39	11	8	3	0	30	9	82	5	36
2014	Casual	17	6	0	0	3	20	54	89	11	35
2014	Student	17	7	10	3	3	31	28	58	17	29
2011	Indeterminate (permanent)	26	28	14	4	2	12	15	73	8	1611
2011	Term	47	15	6	0	2	19	10	88	3	47
2011	Casual	29	4	4	0	0	29	33	89	0	24
2011	Student	32	13	3	0	0	19	33	93	0	30
2008	Indeterminate (permanent)	29	26	13	7	4	9	12	70	13	925
2008	Term	48	22	19	4	0	7	0	75	4	27
2008	Casual	32	15	6	0	0	15	33	88	0	15

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	8	92	1362
2017	Term	10	90	61
2017	Casual	0	100	32
2017	Student	0	100	37
2014	Indeterminate (permanent)	8	92	1316

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	36	107
2014	Indeterminate (permanent)	32	100

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	86	107
2014	Indeterminate (permanent)	83	100

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	107

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	107
2014	Indeterminate (permanent)	0	100

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	107
2014	Indeterminate (permanent)	8	100

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	25	107
2014	Indeterminate (permanent)	20	100

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	22	107
2014	Indeterminate (permanent)	11	100

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	107
2014	Indeterminate (permanent)	12	100

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	107

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	34	107
2014	Indeterminate (permanent)	29	100

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	26	107
2014	Indeterminate (permanent)	25	100

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	107

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	107
2014	Indeterminate (permanent)	20	100

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	107

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	16	107
2014	Indeterminate (permanent)	15	100

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	107
2014	Indeterminate (permanent)	26	100

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	39	106
2014	Indeterminate (permanent)	17	100

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	20	106
2014	Indeterminate (permanent)	12	100

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	106
2014	Indeterminate (permanent)	6	100

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	106
2014	Indeterminate (permanent)	8	100

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	106

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	106

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	106
2014	Indeterminate (permanent)	13	100

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	106

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	48	106
2014	Indeterminate (permanent)	60	100

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	101
2014	Indeterminate (permanent)	13	97

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	101
2014	Indeterminate (permanent)	6	97

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	101
2014	Indeterminate (permanent)	11	97

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	101
2014	Indeterminate (permanent)	9	97

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	101
2014	Indeterminate (permanent)	11	97

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	101
2014	Indeterminate (permanent)	29	97

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	101
2014	Indeterminate (permanent)	13	97

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	40	101
2014	Indeterminate (permanent)	48	97

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	67	101
2014	Indeterminate (permanent)	77	97

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	101
2014	Indeterminate (permanent)	7	97

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	85	15	106

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	16	14	18	2	2	39	9	57	9	1366
2017	Term	16	20	12	2	3	34	13	68	9	61
2017	Casual	18	9	19	0	0	43	11	59	0	32
2017	Student	23	9	0	0	6	44	18	85	15	37
2014	Indeterminate (permanent)	16	12	17	3	2	41	8	56	10	1317
2014	Term	19	18	12	0	3	38	11	72	5	36
2014	Casual	15	5	6	3	0	59	12	71	10	35
2014	Student	10	21	14	3	0	38	14	64	7	29

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	31	15	3	2	13	1	76	6	1362
2017	Term	44	21	10	0	3	18	3	83	4	61
2017	Casual	36	22	6	0	0	30	6	90	0	32
2017	Student	46	17	4	6	0	17	10	86	8	37
2014	Indeterminate (permanent)	31	29	16	2	2	17	2	74	6	1317
2014	Term	41	22	20	0	3	14	0	74	3	36
2014	Casual	29	18	3	3	0	36	12	89	5	35
2014	Student	17	28	24	3	0	24	3	62	5	29
2011	Indeterminate (permanent)	34	32	16	3	2	12	0	76	6	1611
2011	Term	57	13	11	0	0	15	5	87	0	47
2011	Casual	58	8	0	4	0	26	4	95	5	24
2011	Student	40	40	3	0	0	13	4	96	0	30

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	25	22	12	15	2	50	28	1362
2017	Term	24	13	25	15	20	4	39	36	61
2017	Casual	27	19	15	26	12	0	46	39	32
2017	Student	3	23	25	20	27	3	26	48	37

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	10	27	30	20	13	0	37	33	1361
2017	Term	16	43	24	8	6	2	61	15	61
2017	Casual	28	24	25	17	3	3	53	21	32
2017	Student	39	50	11	0	0	0	89	0	37

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	11	30	29	18	12	1	41	30	1360
2017	Term	21	38	20	6	12	3	61	18	61
2017	Casual	31	30	18	16	0	6	65	17	32
2017	Student	60	26	9	0	0	6	91	0	37

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	25	23	21	16	2	38	38	1361
2017	Term	20	26	22	13	16	3	48	30	61
2017	Casual	25	33	12	21	6	3	60	28	32
2017	Student	39	36	14	9	3	0	74	11	37

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	30	17	11	7	1	5	62	20	1357
2017	Term	45	18	14	3	5	0	15	73	10	61
2017	Casual	43	29	6	6	3	3	9	82	10	32
2017	Student	71	14	6	0	0	0	9	94	0	36

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	29	24	13	10	0	53	23	1356
2017	Term	38	30	13	13	5	2	68	18	61
2017	Casual	50	23	15	6	3	3	75	9	33
2017	Student	54	23	14	9	0	0	77	9	37

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	33	23	11	7	0	1	59	18	1355
2017	Term	31	33	15	15	3	2	2	66	19	61
2017	Casual	50	18	21	6	3	3	0	69	9	33
2017	Student	40	40	11	3	3	0	3	82	6	37

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	30	24	18	9	0	49	27	1353
2017	Term	25	20	21	25	8	2	45	33	61
2017	Casual	39	17	17	24	3	0	56	27	33
2017	Student	47	19	28	3	3	0	66	6	37

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	30	22	13	10	1	54	24	1355
2017	Term	21	25	25	15	13	2	47	28	61
2017	Casual	36	21	29	15	0	0	56	15	33
2017	Student	40	28	14	14	3	0	69	17	37

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	31	20	11	5	1	63	17	1351
2017	Term	43	21	21	6	6	2	65	13	61
2017	Casual	33	30	35	3	0	0	62	3	33
2017	Student	19	58	20	0	0	3	80	0	37

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	22	13	6	4	0	2	76	11	1357
2017	Term	54	21	13	3	3	2	3	79	7	61
2017	Casual	79	12	3	3	3	0	0	91	6	33
2017	Student	75	19	0	0	6	0	0	94	6	37

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	74	11	5	4	3	3	87	7	1364
2017	Term	69	10	7	8	2	5	83	10	61
2017	Casual	94	6	0	0	0	0	100	0	33
2017	Student	94	3	3	0	0	0	97	0	37

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	60	26	6	3	2	2	88	6	1358
2017	Term	59	18	12	5	3	3	80	8	61
2017	Casual	79	18	3	0	0	0	97	0	33
2017	Student	94	0	6	0	0	0	94	0	37

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	57	21	10	6	5	2	79	11	1354
2017	Term	59	22	8	7	3	2	82	10	61
2017	Casual	82	12	3	3	0	0	94	3	33
2017	Student	83	6	6	6	0	0	89	6	37

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	56	12	5	2	1	0	23	89	4	1352
2017	Term	71	2	2	2	0	2	23	96	2	61
2017	Casual	73	6	0	0	0	0	21	100	0	33
2017	Student	72	3	0	0	0	0	26	100	0	37

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	68	18	6	1	1	0	6	91	2	1352
2017	Term	70	10	10	0	0	2	8	89	0	61
2017	Casual	74	17	0	3	0	0	6	97	3	33
2017	Student	84	6	7	0	0	0	3	92	0	36

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	75	12	4	2	1	4	92	4	1358
2017	Term	34	15	10	13	25	3	50	39	61
2017	Casual	44	12	15	11	12	6	60	24	33
2017	Student	49	10	23	3	13	3	60	16	37

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	26	12	5	2	3	81	7	1353
2017	Term	51	16	18	5	8	2	68	13	61
2017	Casual	67	24	3	3	0	3	94	3	33
2017	Student	60	28	11	0	0	0	89	0	37

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	8	28	40	17	7	36	24	1365
2017	Term	11	23	52	7	7	35	13	60
2017	Casual	18	44	26	12	0	62	12	33
2017	Student	14	69	17	0	0	83	0	37

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	10	22	42	19	7	26	32	1357
2017	Term	10	17	35	22	16	38	27	60
2017	Casual	3	9	42	14	33	47	12	33
2017	Student	3	3	47	23	25	47	6	37

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	43	13	6	4	3	0	77	10	1366
2017	Term	36	45	10	3	3	0	2	82	7	60
2017	Casual	17	40	6	6	3	24	3	79	12	33
2017	Student	25	51	7	14	3	0	0	76	17	37

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	39	16	16	7	2	61	23	1362
2017	Term	27	33	19	10	10	2	60	21	59
2017	Casual	20	56	15	3	3	3	79	6	33
2017	Student	36	43	7	9	6	0	79	14	37

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	14	86	1365
2017	Term	12	88	60
2014	Indeterminate (permanent)	14	86	1319

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	77	23	196
2014	Indeterminate (permanent)	81	19	186

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	29	8	7	3	0	2	82	10	152
2014	Indeterminate (permanent)	54	30	6	6	4	0	1	84	9	150

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	24	24	10	9	3	0	30	70	1367
2017	Term	17	20	20	21	13	5	4	19	81	60
2017	Casual	30	6	12	25	12	9	6	35	65	33
2017	Student	11	24	19	32	14	0	0	11	89	37

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	20	920
2017	Term	44	45
2017	Casual	57	18
2017	Student	64	33

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	36	920
2017	Term	33	45
2017	Casual	59	18
2017	Student	79	33

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	16	920
2017	Term	25	45
2017	Casual	61	18
2017	Student	34	33

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	44	920
2017	Term	20	45
2017	Casual	0	18
2017	Student	6	33

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	920
2017	Term	0	45
2017	Casual	0	18
2017	Student	0	33

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	46	920
2017	Term	33	45
2017	Casual	42	18
2017	Student	22	33

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Indeterminate (permanent)	5	47	20	12	5	12	897
2017	Term	4	47	20	11	5	13	45
2017	Casual	0	41	27	5	6	21	18
2017	Student	0	60	21	7	5	7	31

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	28	15	16	17	2	8	46	37	922
2017	Term	29	34	11	9	15	0	2	64	25	45
2017	Casual	16	31	0	38	10	5	0	49	51	18
2017	Student	26	25	17	13	10	6	3	56	25	33

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	2	9	10	18	50	3	8	12	77	924
2017	Term	4	11	11	25	46	0	2	16	73	45
2017	Casual	0	20	5	16	53	5	0	21	73	18
2017	Student	6	16	8	20	40	3	6	25	66	33

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 102. What is your current employee status?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me