2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	41	6	10	3	81	13	386
2017	AS-01	41	43	5	9	2	84	11	55
2017	AS-02	48	38	5	7	2	86	9	87
2017	AS-03	45	35	5	8	7	80	15	60
2017	AS-04	39	48	2	9	2	87	11	44
2017	AS-05	35	52	9	4	0	87	4	52
2017	AS-06	21	46	6	18	9	67	27	33
2017	AS-07	34	36	9	16	5	70	21	44
2014	AS	42	43	5	6	3	86	9	363
2014	AS-01	41	55	2	2	0	96	2	49
2014	AS-02	51	34	9	5	1	85	6	97
2014	AS-03	32	56	4	5	4	88	9	57
2014	AS-04	44	41	2	7	5	85	12	41
2014	AS-05	37	44	5	9	4	82	14	43
2014	AS-06	45	31	5	16	3	76	19	38
2014	AS-07	37	49	5	3	6	86	9	35
2011	AS	43	40	4	10	3	83	13	458
2011	AS-01	47	36	5	10	2	83	12	106
2011	AS-02	53	30	5	7	5	83	12	103
2011	AS-03	48	45	1	4	1	93	5	75
2011	AS-04	36	43	10	12	0	79	12	42
2011	AS-05	37	44	4	14	2	81	16	57
2011	AS-06	18	55	3	18	5	74	24	38
2011	AS-07	30	45	3	18	3	76	21	33
2008	AS	46	44	1	5	4	91	8	248
2008	AS-01	49	45	0	4	1	94	6	67
2008	AS-02	49	40	0	9	2	89	11	45
2008	AS-03	54	42	0	4	0	96	4	48
2008	AS-04	50	43	0	0	7	93	7	14
2008	AS-05	33	46	4	13	4	79	17	24
2008	AS-06	33	62	0	0	5	95	5	21
2008	AS-07	38	48	5	0	10	86	10	21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	71	19	5	3	1	1	0	91	4	385
2017	AS-01	66	18	13	4	0	0	0	84	4	55
2017	AS-02	76	21	1	2	0	0	0	97	2	86
2017	AS-03	73	17	5	2	2	2	0	92	3	60
2017	AS-04	80	11	2	7	0	0	0	91	7	44
2017	AS-05	67	25	0	4	0	4	0	96	4	52
2017	AS-06	72	16	6	6	0	0	0	88	6	33
2017	AS-07	64	21	9	0	5	2	0	86	5	44
2014	AS	67	24	4	2	2	1	0	92	4	363
2014	AS-01	69	29	2	0	0	0	0	98	0	49
2014	AS-02	64	26	6	2	2	0	0	90	4	97
2014	AS-03	61	26	4	4	2	2	2	91	5	57
2014	AS-04	71	27	2	0	0	0	0	98	0	41
2014	AS-05	72	14	7	2	4	0	0	86	7	43
2014	AS-06	68	16	8	5	3	0	0	84	8	38
2014	AS-07	71	23	0	0	3	3	0	97	3	35
2011	AS	73	20	4	1	1	0	0	94	2	458
2011	AS-01	79	14	4	0	2	1	0	94	2	106
2011	AS-02	71	23	1	2	3	0	0	94	5	103
2011	AS-03	75	16	5	3	0	1	0	92	3	75
2011	AS-04	62	29	7	2	0	0	0	90	2	42
2011	AS-05	77	19	4	0	0	0	0	96	0	57
2011	AS-06	61	37	0	0	0	0	3	100	0	38
2011	AS-07	79	12	9	0	0	0	0	91	0	33
2008	AS	74	18	2	3	3	0	0	92	6	247
2008	AS-01	80	11	3	3	3	0	0	91	6	66
2008	AS-02	69	13	2	7	7	2	0	84	14	45
2008	AS-03	73	25	2	0	0	0	0	98	0	48
2008	AS-04	79	21	0	0	0	0	0	100	0	14
2008	AS-05	71	21	4	4	0	0	0	92	4	24
2008	AS-06	86	10	0	0	5	0	0	95	5	21
2008	AS-07	62	29	0	10	0	0	0	90	10	21

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	59	24	7	7	3	0	83	10	386
2017	AS-01	61	25	5	5	4	0	86	9	55
2017	AS-02	66	18	11	5	0	0	84	5	87
2017	AS-03	60	23	5	8	3	0	83	12	60
2017	AS-04	55	32	7	2	5	0	86	7	44
2017	AS-05	55	33	4	8	0	0	89	8	52
2017	AS-06	52	30	6	6	6	0	82	12	33
2017	AS-07	64	9	7	14	7	0	73	21	44
2014	AS	57	27	6	7	3	0	84	10	363
2014	AS-01	63	29	2	6	0	0	92	6	49
2014	AS-02	57	21	11	5	6	0	77	11	97
2014	AS-03	60	26	0	11	4	0	86	14	57
2014	AS-04	51	34	5	7	2	0	85	10	41
2014	AS-05	54	28	5	7	7	0	82	14	43
2014	AS-06	60	18	11	11	0	0	79	11	38
2014	AS-07	51	43	3	3	0	0	94	3	35
2011	AS	59	25	6	7	2	0	85	9	458
2011	AS-01	65	22	7	6	1	0	87	7	106
2011	AS-02	56	25	9	4	5	1	82	9	103
2011	AS-03	67	23	7	4	0	0	89	4	75
2011	AS-04	40	38	5	10	7	0	79	17	42
2011	AS-05	65	19	4	9	4	0	84	12	57
2011	AS-06	50	34	5	11	0	0	84	11	38
2011	AS-07	58	27	6	9	0	0	85	9	33
2008	AS	58	21	4	12	5	0	79	17	247
2008	AS-01	61	21	5	11	3	0	82	14	66
2008	AS-02	60	16	4	13	7	0	76	20	45
2008	AS-03	46	33	8	10	2	0	79	13	48
2008	AS-04	64	14	7	7	7	0	79	14	14
2008	AS-05	58	17	0	17	8	0	75	25	24
2008	AS-06	67	24	0	0	10	0	90	10	21
2008	AS-07	62	14	0	24	0	0	76	24	21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	49	32	6	8	5	0	81	13	385
2017	AS-01	52	34	4	7	2	2	87	9	55
2017	AS-02	59	25	9	2	3	0	85	6	86
2017	AS-03	45	37	8	9	2	0	81	10	60
2017	AS-04	44	43	5	7	2	0	86	9	44
2017	AS-05	50	29	4	11	6	0	79	17	52
2017	AS-06	36	28	6	12	18	0	64	30	33
2017	AS-07	45	36	2	11	5	0	82	16	44
2014	AS	44	35	6	11	4	0	79	15	362
2014	AS-01	48	44	4	2	2	0	92	4	48
2014	AS-02	44	27	6	15	7	0	71	23	97
2014	AS-03	32	47	4	18	0	0	79	18	57
2014	AS-04	49	34	15	0	2	0	83	2	41
2014	AS-05	51	28	2	14	4	0	79	18	43
2014	AS-06	42	37	8	13	0	0	79	13	38
2014	AS-07	46	34	6	6	9	0	80	14	35
2011	AS	48	33	7	7	4	0	81	11	457
2011	AS-01	56	27	6	7	5	0	83	11	106
2011	AS-02	47	34	10	5	4	0	81	9	102
2011	AS-03	43	45	5	5	1	0	88	7	75
2011	AS-04	45	40	7	2	5	0	86	7	42
2011	AS-05	54	25	9	9	4	0	79	12	57
2011	AS-06	37	34	8	18	3	0	71	21	38
2011	AS-07	39	30	9	15	6	0	70	21	33

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	40	12	10	5	1	1	72	15	385
2017	AS-01	34	39	9	13	3	2	0	74	16	55
2017	AS-02	36	44	11	6	3	0	0	79	9	87
2017	AS-03	38	28	19	8	7	0	0	67	15	60
2017	AS-04	26	53	2	12	4	0	2	81	16	43
2017	AS-05	25	44	12	13	6	0	0	69	19	52
2017	AS-06	27	34	19	6	9	3	3	64	16	33
2017	AS-07	36	27	14	18	2	0	2	65	21	44
2014	AS	36	37	11	10	5	0	1	74	15	361
2014	AS-01	38	35	17	8	2	0	0	73	10	48
2014	AS-02	34	38	11	9	6	0	1	73	16	97
2014	AS-03	32	35	11	12	9	0	2	68	21	57
2014	AS-04	45	40	8	5	0	0	3	87	5	40
2014	AS-05	42	30	7	9	9	0	2	74	19	43
2014	AS-06	32	40	13	15	0	0	0	71	15	38
2014	AS-07	34	37	11	8	6	0	3	74	14	35
2011	AS	36	36	12	8	6	0	1	74	14	458
2011	AS-01	30	37	13	9	8	1	1	68	18	106
2011	AS-02	47	36	5	6	5	1	1	84	11	103
2011	AS-03	33	40	12	8	3	0	4	76	11	75
2011	AS-04	36	38	12	7	5	0	2	76	12	42
2011	AS-05	35	33	11	14	7	0	0	68	21	57
2011	AS-06	32	32	26	3	8	0	0	63	11	38
2011	AS-07	30	39	12	12	6	0	0	70	18	33
2008	AS	34	35	14	10	6	2	0	70	16	249
2008	AS-01	32	34	13	13	4	3	0	68	18	68
2008	AS-02	40	29	13	9	9	0	0	69	18	45
2008	AS-03	31	44	13	8	4	0	0	75	13	48
2008	AS-04	43	21	29	0	7	0	0	64	7	14
2008	AS-05	38	29	13	17	4	0	0	67	21	24
2008	AS-06	33	38	14	10	0	5	0	75	10	21
2008	AS-07	29	38	10	10	0	10	5	78	11	21

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	33	16	10	4	0	70	14	382
2017	AS-01	24	25	25	17	9	0	49	26	54
2017	AS-02	27	37	25	8	2	0	64	10	86
2017	AS-03	35	37	18	8	2	0	72	10	60
2017	AS-04	51	31	7	11	0	0	82	11	44
2017	AS-05	36	43	4	6	11	0	79	17	52
2017	AS-06	47	28	6	12	6	0	76	18	32
2017	AS-07	58	23	12	7	0	0	81	7	43
2014	AS	34	38	13	9	6	0	73	14	363
2014	AS-01	20	45	12	10	12	0	65	22	49
2014	AS-02	24	36	19	17	5	0	60	22	97
2014	AS-03	28	40	18	5	9	0	68	14	57
2014	AS-04	59	29	10	0	2	0	88	2	41
2014	AS-05	35	44	7	9	5	0	79	14	43
2014	AS-06	45	34	11	8	3	0	79	11	38
2014	AS-07	51	43	3	0	3	0	94	3	35
2011	AS	38	36	13	7	6	0	73	13	458
2011	AS-01	28	28	23	13	8	0	57	21	106
2011	AS-02	37	38	12	9	5	0	75	14	103
2011	AS-03	37	37	11	7	8	0	75	15	75
2011	AS-04	57	36	7	0	0	0	93	0	42
2011	AS-05	47	30	9	7	7	0	77	14	57
2011	AS-06	32	42	13	5	8	0	74	13	38
2011	AS-07	39	45	12	0	3	0	85	3	33
2008	AS	25	39	12	17	6	0	64	23	248
2008	AS-01	15	36	15	24	10	0	51	34	67
2008	AS-02	18	38	11	27	7	0	56	33	45
2008	AS-03	29	44	13	10	4	0	73	15	48
2008	AS-04	43	29	21	0	7	0	71	7	14
2008	AS-05	38	38	13	13	0	0	75	13	24
2008	AS-06	29	33	5	29	0	5	65	30	21
2008	AS-07	38	48	5	5	5	0	86	10	21

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	39	9	8	2	0	81	10	382
2017	AS-01	22	43	17	15	4	0	65	18	54
2017	AS-02	35	46	8	7	3	0	82	10	86
2017	AS-03	42	42	10	5	2	0	83	7	60
2017	AS-04	53	38	5	5	0	0	91	5	44
2017	AS-05	44	39	4	10	4	0	83	13	52
2017	AS-06	53	28	3	15	0	0	82	15	32
2017	AS-07	65	21	12	2	0	0	86	2	43
2014	AS	42	38	9	7	5	0	80	11	363
2014	AS-01	33	33	12	8	14	0	65	22	49
2014	AS-02	33	44	10	8	4	0	77	12	97
2014	AS-03	33	49	11	5	2	0	82	7	57
2014	AS-04	61	29	5	2	2	0	90	5	41
2014	AS-05	49	37	5	5	5	0	86	9	43
2014	AS-06	50	28	5	13	3	0	79	16	38
2014	AS-07	48	37	9	3	3	0	86	6	35
2011	AS	47	34	9	7	3	0	81	10	458
2011	AS-01	38	29	15	12	6	0	67	18	106
2011	AS-02	51	29	10	7	3	0	81	10	103
2011	AS-03	43	39	9	4	5	0	81	9	75
2011	AS-04	62	33	5	0	0	0	95	0	42
2011	AS-05	58	32	2	7	2	0	89	9	57
2011	AS-06	34	50	8	8	0	0	84	8	38
2011	AS-07	58	27	12	0	3	0	85	3	33
2008	AS	38	40	10	8	3	0	78	11	249
2008	AS-01	28	38	12	16	6	0	66	22	68
2008	AS-02	40	33	16	7	4	0	73	11	45
2008	AS-03	42	42	6	6	4	0	83	10	48
2008	AS-04	36	36	29	0	0	0	71	0	14
2008	AS-05	42	50	8	0	0	0	92	0	24
2008	AS-06	43	33	10	10	0	5	80	10	21
2008	AS-07	57	43	0	0	0	0	100	0	21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	36	7	4	1	1	0	87	6	382
2017	AS-01	44	41	11	2	2	0	0	85	4	54
2017	AS-02	54	32	9	2	0	2	0	88	2	86
2017	AS-03	56	29	7	5	2	2	0	86	7	60
2017	AS-04	59	29	5	7	0	0	0	89	7	44
2017	AS-05	47	42	6	4	2	0	0	89	6	52
2017	AS-06	43	41	9	6	0	0	0	85	6	32
2017	AS-07	51	35	5	7	0	0	2	88	7	43
2014	AS	49	37	7	4	2	0	0	86	7	363
2014	AS-01	45	37	16	2	0	0	0	82	2	49
2014	AS-02	48	31	10	6	4	0	0	79	10	97
2014	AS-03	39	47	4	11	0	0	0	86	11	57
2014	AS-04	49	41	5	0	5	0	0	90	5	41
2014	AS-05	56	35	5	5	0	0	0	91	5	43
2014	AS-06	61	34	3	0	3	0	0	95	3	38
2014	AS-07	52	37	3	3	6	0	0	89	9	35

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	29	11	5	4	0	0	79	10	381
2017	AS-01	46	32	17	2	4	0	0	78	6	53
2017	AS-02	65	18	6	3	7	0	0	84	10	86
2017	AS-03	50	30	12	5	3	0	0	80	8	60
2017	AS-04	64	27	9	0	0	0	0	91	0	44
2017	AS-05	46	38	10	2	4	0	0	85	6	52
2017	AS-06	32	40	21	0	6	0	0	72	6	32
2017	AS-07	35	25	12	18	7	0	2	62	26	43
2014	AS	45	34	8	8	3	1	1	81	11	362
2014	AS-01	49	33	6	8	2	0	2	83	10	49
2014	AS-02	42	33	11	7	4	1	1	77	12	96
2014	AS-03	39	44	2	11	4	0	2	84	14	57
2014	AS-04	59	24	5	2	7	2	0	85	10	41
2014	AS-05	46	33	11	9	0	0	0	79	9	43
2014	AS-06	50	35	7	8	0	0	0	85	8	38
2014	AS-07	37	40	14	6	3	0	0	77	8	35
2011	AS	46	34	10	5	3	0	0	81	9	457
2011	AS-01	49	29	11	5	5	1	1	79	10	105
2011	AS-02	47	34	11	8	1	0	0	81	9	103
2011	AS-03	41	44	7	5	3	0	0	85	8	75
2011	AS-04	50	33	12	2	2	0	0	83	5	42
2011	AS-05	49	33	7	4	7	0	0	82	11	57
2011	AS-06	50	32	13	3	3	0	0	82	5	38
2011	AS-07	39	36	12	9	3	0	0	76	12	33

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	19	11	15	10	4	12	57	30	382
2017	AS-01	20	26	13	9	11	5	16	58	26	54
2017	AS-02	37	21	8	10	8	2	13	69	22	86
2017	AS-03	33	14	17	20	7	3	7	52	30	60
2017	AS-04	37	23	0	16	5	7	14	75	25	44
2017	AS-05	27	23	9	14	13	6	8	57	32	52
2017	AS-06	25	20	18	22	9	0	6	47	33	32
2017	AS-07	21	9	14	21	14	2	19	38	44	43
2014	AS	32	20	15	13	9	4	8	59	24	362
2014	AS-01	29	16	18	10	4	8	14	58	18	49
2014	AS-02	30	22	18	9	9	2	9	59	21	96
2014	AS-03	37	26	16	9	5	5	2	68	15	57
2014	AS-04	39	22	7	20	7	0	5	64	28	41
2014	AS-05	28	23	14	14	9	7	5	58	26	43
2014	AS-06	32	19	15	16	11	5	3	55	29	38
2014	AS-07	26	9	14	17	17	0	17	42	41	35
2011	AS	38	27	9	6	9	3	7	72	17	457
2011	AS-01	40	21	11	6	10	4	8	69	18	105
2011	AS-02	47	26	7	5	6	4	6	81	12	103
2011	AS-03	39	31	12	1	8	0	9	76	10	75
2011	AS-04	43	33	5	5	12	2	0	78	17	42
2011	AS-05	32	26	9	9	12	7	5	66	24	57
2011	AS-06	24	34	11	13	11	5	3	63	26	38
2011	AS-07	21	33	6	15	12	0	12	62	31	33
2008	AS	38	21	12	10	9	2	8	66	21	248
2008	AS-01	36	24	13	9	4	4	9	69	16	67
2008	AS-02	44	18	11	9	4	0	13	72	15	45
2008	AS-03	40	25	13	8	10	2	2	67	20	48
2008	AS-04	50	14	29	0	0	0	7	69	0	14
2008	AS-05	46	21	13	0	13	0	8	73	14	24
2008	AS-06	33	19	10	24	5	0	10	58	32	21
2008	AS-07	24	14	5	19	24	5	10	44	50	21

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	44	13	8	5	0	74	13	384
2017	AS-01	24	33	23	11	9	0	57	20	55
2017	AS-02	27	47	18	5	3	0	74	8	87
2017	AS-03	30	40	18	7	5	0	70	12	60
2017	AS-04	37	47	2	14	0	0	84	14	44
2017	AS-05	31	54	4	0	11	0	85	11	52
2017	AS-06	26	52	10	10	3	0	78	13	31
2017	AS-07	47	30	7	11	5	0	77	16	44
2014	AS	31	43	11	9	5	0	75	14	363
2014	AS-01	20	51	10	8	10	0	71	18	49
2014	AS-02	27	34	16	15	7	0	61	23	97
2014	AS-03	28	51	12	5	4	0	79	9	57
2014	AS-04	44	41	5	10	0	0	85	10	41
2014	AS-05	23	54	7	7	9	0	77	16	43
2014	AS-06	48	31	11	10	0	0	79	10	38
2014	AS-07	37	51	9	0	3	0	89	3	35
2011	AS	36	40	13	7	4	0	76	11	456
2011	AS-01	31	33	23	6	7	0	65	12	105
2011	AS-02	42	34	8	10	6	0	76	16	102
2011	AS-03	28	48	7	9	7	1	77	16	75
2011	AS-04	43	45	12	0	0	0	88	0	42
2011	AS-05	39	42	9	9	2	0	81	11	57
2011	AS-06	34	39	21	3	3	0	74	5	38
2011	AS-07	39	45	12	3	0	0	85	3	33
2008	AS	31	39	15	11	4	0	70	15	247
2008	AS-01	27	38	17	14	5	0	65	18	66
2008	AS-02	29	33	24	11	2	0	62	13	45
2008	AS-03	25	46	15	10	4	0	71	15	48
2008	AS-04	43	43	14	0	0	0	86	0	14
2008	AS-05	42	29	13	8	8	0	71	17	24
2008	AS-06	33	43	5	14	5	0	76	19	21
2008	AS-07	38	43	10	10	0	0	81	10	21

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	33	38	13	11	5	0	1	71	16	385
2017	AS-01	39	36	9	11	4	2	0	76	14	55
2017	AS-02	34	39	10	11	6	0	0	73	17	87
2017	AS-03	33	32	20	5	8	0	2	66	14	60
2017	AS-04	39	36	14	7	2	0	2	77	9	44
2017	AS-05	32	49	6	10	4	0	0	81	13	52
2017	AS-06	28	40	16	15	0	0	0	68	15	32
2017	AS-07	29	36	12	16	7	0	0	66	23	44
2014	AS	35	32	13	13	7	0	0	67	20	363
2014	AS-01	33	39	12	12	4	0	0	71	16	49
2014	AS-02	33	28	14	17	8	0	0	61	25	97
2014	AS-03	35	40	12	7	5	0	0	75	12	57
2014	AS-04	44	32	12	7	5	0	0	76	12	41
2014	AS-05	32	31	18	9	9	0	0	63	19	43
2014	AS-06	35	28	13	10	13	0	0	63	24	38
2014	AS-07	32	29	11	23	6	0	0	60	28	35
2011	AS	40	33	13	8	6	0	0	73	14	458
2011	AS-01	42	31	12	7	8	0	0	74	14	106
2011	AS-02	43	24	16	9	8	0	1	68	17	103
2011	AS-03	32	43	12	8	5	0	0	75	13	75
2011	AS-04	50	26	14	7	2	0	0	76	10	42
2011	AS-05	39	40	9	5	7	0	0	79	12	57
2011	AS-06	26	42	18	11	3	0	0	68	13	38
2011	AS-07	42	33	9	12	3	0	0	76	15	33

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	38	16	9	7	68	16	384
2017	AS-01	30	34	18	14	4	64	18	55
2017	AS-02	37	37	16	5	6	74	10	87
2017	AS-03	22	44	19	7	8	66	15	59
2017	AS-04	46	27	9	14	5	73	18	44
2017	AS-05	25	41	19	8	8	66	15	52
2017	AS-06	29	40	12	12	6	69	18	32
2017	AS-07	31	34	12	11	11	66	23	44

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	38	11	4	3	0	82	7	385
2017	AS-01	48	25	18	5	4	0	73	9	55
2017	AS-02	44	41	11	3	0	0	85	3	87
2017	AS-03	38	44	13	3	2	0	82	5	60
2017	AS-04	53	29	5	7	5	2	84	12	44
2017	AS-05	36	45	10	4	6	0	81	9	52
2017	AS-06	35	44	15	3	3	0	78	6	32
2017	AS-07	52	32	5	7	5	0	84	11	44
2014	AS	42	41	8	6	3	0	83	9	363
2014	AS-01	35	49	6	4	6	0	84	10	49
2014	AS-02	39	41	10	7	2	0	80	9	97
2014	AS-03	32	51	9	5	4	0	82	9	57
2014	AS-04	49	32	17	0	2	0	80	2	41
2014	AS-05	49	35	5	7	5	0	84	12	43
2014	AS-06	53	34	3	11	0	0	87	11	38
2014	AS-07	49	37	6	6	3	0	86	9	35
2011	AS	44	41	9	4	2	1	85	6	458
2011	AS-01	43	39	10	5	1	2	84	6	106
2011	AS-02	49	35	8	5	3	1	84	8	103
2011	AS-03	35	47	11	5	3	0	81	8	75
2011	AS-04	52	36	7	5	0	0	88	5	42
2011	AS-05	44	42	9	4	2	0	86	5	57
2011	AS-06	32	58	8	3	0	0	89	3	38
2011	AS-07	52	33	12	3	0	0	85	3	33
2008	AS	40	39	13	5	2	1	80	7	247
2008	AS-01	33	38	20	6	3	0	71	9	66
2008	AS-02	36	44	16	2	0	2	82	2	45
2008	AS-03	38	50	4	2	2	4	91	4	48
2008	AS-04	43	36	21	0	0	0	79	0	14
2008	AS-05	58	25	13	4	0	0	83	4	24
2008	AS-06	48	38	5	5	5	0	86	10	21
2008	AS-07	38	38	5	19	0	0	76	19	21

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	36	15	8	6	71	14	385
2017	AS-01	39	25	20	11	5	64	16	55
2017	AS-02	36	33	17	8	6	69	14	87
2017	AS-03	38	35	20	2	5	73	7	60
2017	AS-04	37	36	16	7	5	73	11	44
2017	AS-05	35	46	6	8	6	81	13	52
2017	AS-06	22	50	12	9	6	72	15	32
2017	AS-07	41	30	9	11	9	70	21	44

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	51	35	9	4	1	85	5	386
2017	AS-01	44	31	20	4	2	75	5	55
2017	AS-02	56	31	9	5	0	86	5	87
2017	AS-03	47	38	12	3	0	85	3	60
2017	AS-04	51	40	7	2	0	91	2	44
2017	AS-05	52	33	4	8	4	85	11	52
2017	AS-06	43	42	12	3	0	85	3	33
2017	AS-07	66	28	2	5	0	93	5	44
2014	AS	59	28	8	3	2	88	5	363
2014	AS-01	57	27	10	2	4	84	6	49
2014	AS-02	51	33	10	4	2	83	6	97
2014	AS-03	53	37	7	2	2	89	4	57
2014	AS-04	73	27	0	0	0	100	0	41
2014	AS-05	56	26	14	2	2	82	5	43
2014	AS-06	65	21	8	5	0	87	5	38
2014	AS-07	74	20	0	3	3	94	6	35
2011	AS	60	28	8	2	2	88	4	458
2011	AS-01	60	25	11	3	1	85	4	106
2011	AS-02	61	27	7	2	3	88	5	103
2011	AS-03	53	29	9	4	4	83	8	75
2011	AS-04	71	17	12	0	0	88	0	42
2011	AS-05	65	25	4	5	2	89	7	57
2011	AS-06	61	34	5	0	0	95	0	38
2011	AS-07	52	45	3	0	0	97	0	33

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	36	12	13	4	0	0	71	17	386
2017	AS-01	32	25	16	23	2	2	0	58	26	55
2017	AS-02	41	31	16	10	2	0	0	71	13	87
2017	AS-03	29	45	10	12	5	0	0	73	17	60
2017	AS-04	41	45	5	7	2	0	0	86	9	44
2017	AS-05	33	37	9	11	10	0	0	70	21	52
2017	AS-06	27	46	6	18	3	0	0	73	21	33
2017	AS-07	43	29	14	7	7	0	0	73	14	44
2014	AS	31	42	10	11	5	0	0	74	16	361
2014	AS-01	23	44	19	8	4	0	2	68	13	48
2014	AS-02	31	33	14	12	9	0	0	64	22	97
2014	AS-03	32	46	5	16	2	0	0	77	18	57
2014	AS-04	39	39	12	5	5	0	0	78	10	41
2014	AS-05	28	54	4	9	5	0	0	82	14	43
2014	AS-06	29	44	8	16	3	0	0	74	18	38
2014	AS-07	37	49	3	6	6	0	0	86	11	35
2011	AS	36	41	12	6	4	0	1	77	10	457
2011	AS-01	35	30	18	8	7	1	1	67	15	105
2011	AS-02	36	42	12	4	5	0	2	79	9	103
2011	AS-03	32	40	15	7	5	0	1	73	12	75
2011	AS-04	33	52	12	2	0	0	0	86	2	42
2011	AS-05	39	44	2	12	4	0	0	82	16	57
2011	AS-06	37	50	11	3	0	0	0	87	3	38
2011	AS-07	42	39	15	3	0	0	0	82	3	33

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	36	11	8	7	75	15	386
2017	AS-01	39	29	15	9	9	67	18	55
2017	AS-02	35	50	5	5	6	85	10	87
2017	AS-03	35	35	17	8	5	70	13	60
2017	AS-04	52	30	14	2	2	82	5	44
2017	AS-05	41	40	6	4	10	81	13	52
2017	AS-06	27	43	3	21	6	70	27	33
2017	AS-07	50	18	11	14	7	68	21	44
2014	AS	38	36	13	7	5	75	12	362
2014	AS-01	29	45	14	6	6	73	12	49
2014	AS-02	37	29	20	8	6	66	14	97
2014	AS-03	42	39	5	11	4	81	14	57
2014	AS-04	41	44	12	0	2	85	2	41
2014	AS-05	42	33	12	7	7	75	14	43
2014	AS-06	35	42	13	8	3	76	10	38
2014	AS-07	43	34	11	6	6	77	11	35

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	40	14	8	4	0	0	74	12	385
2017	AS-01	32	40	17	7	2	0	2	74	9	54
2017	AS-02	36	42	11	7	3	0	0	78	10	87
2017	AS-03	33	38	22	5	2	0	0	72	7	60
2017	AS-04	43	30	14	11	2	0	0	73	14	44
2017	AS-05	33	50	9	4	4	0	0	83	8	52
2017	AS-06	24	52	9	9	6	0	0	76	15	33
2017	AS-07	41	22	14	16	7	0	0	63	23	44
2014	AS	41	36	13	7	3	0	0	77	10	361
2014	AS-01	31	43	20	2	4	0	0	73	6	49
2014	AS-02	41	31	18	8	1	0	1	73	9	97
2014	AS-03	42	37	5	12	4	0	0	79	16	57
2014	AS-04	46	37	12	2	2	0	0	83	5	41
2014	AS-05	40	40	5	10	5	0	0	81	14	42
2014	AS-06	37	39	13	5	5	0	0	76	10	38
2014	AS-07	49	29	11	9	3	0	0	77	11	35
2011	AS	44	38	11	4	2	1	0	83	6	457
2011	AS-01	47	30	12	6	2	3	1	79	8	105
2011	AS-02	46	43	7	3	2	0	0	88	5	103
2011	AS-03	40	37	15	4	1	3	0	79	5	75
2011	AS-04	48	38	10	2	2	0	0	86	5	42
2011	AS-05	46	39	5	5	5	0	0	84	11	57
2011	AS-06	37	42	16	5	0	0	0	79	5	38
2011	AS-07	39	42	12	6	0	0	0	82	6	33

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	40	9	9	3	79	12	385
2017	AS-01	35	36	14	9	5	71	15	55
2017	AS-02	38	47	6	8	1	85	9	87
2017	AS-03	34	47	8	8	2	81	10	59
2017	AS-04	51	29	7	14	0	80	14	44
2017	AS-05	40	41	6	6	8	81	13	52
2017	AS-06	37	40	12	9	3	76	12	33
2017	AS-07	43	37	7	9	5	79	14	44
2014	AS	40	39	11	6	4	79	10	360
2014	AS-01	29	41	16	12	2	69	14	49
2014	AS-02	35	35	18	6	5	71	11	96
2014	AS-03	35	51	4	5	5	86	11	57
2014	AS-04	49	41	10	0	0	90	0	41
2014	AS-05	40	36	12	5	7	76	12	42
2014	AS-06	45	34	8	8	5	79	13	38
2014	AS-07	57	34	6	0	3	91	3	35
2011	AS	40	43	10	4	4	82	8	457
2011	AS-01	31	40	18	3	8	71	10	105
2011	AS-02	47	37	9	5	3	83	8	103
2011	AS-03	32	52	4	9	3	84	12	75
2011	AS-04	50	43	7	0	0	93	0	42
2011	AS-05	47	39	7	4	4	86	7	57
2011	AS-06	29	53	13	3	3	82	5	38
2011	AS-07	42	45	6	6	0	88	6	33
2008	AS	37	40	12	9	2	77	11	247
2008	AS-01	30	42	16	10	1	72	12	67
2008	AS-02	38	29	22	9	2	67	11	45
2008	AS-03	33	48	8	8	2	81	10	48
2008	AS-04	54	38	0	0	8	92	8	13
2008	AS-05	50	33	8	8	0	83	8	24
2008	AS-06	33	43	10	10	5	76	14	21
2008	AS-07	38	48	5	10	0	86	10	21

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	33	38	16	8	4	1	72	12	386
2017	AS-01	41	45	12	2	0	0	86	2	55
2017	AS-02	41	35	16	5	2	1	77	7	87
2017	AS-03	38	40	13	5	3	0	78	8	60
2017	AS-04	30	36	22	9	2	0	66	11	44
2017	AS-05	29	41	15	13	2	0	70	15	52
2017	AS-06	31	39	9	15	6	0	70	21	33
2017	AS-07	14	34	20	13	16	2	49	30	44
2014	AS	34	39	18	5	3	0	73	8	363
2014	AS-01	41	47	10	0	2	0	88	2	49
2014	AS-02	42	39	13	4	0	1	82	4	97
2014	AS-03	33	33	25	5	4	0	67	9	57
2014	AS-04	27	49	17	2	5	0	76	7	41
2014	AS-05	42	26	21	7	5	0	68	12	43
2014	AS-06	20	45	21	11	3	0	65	13	38
2014	AS-07	14	37	32	11	6	0	51	17	35
2011	AS	36	34	18	7	4	0	71	11	458
2011	AS-01	48	29	14	6	3	0	77	8	106
2011	AS-02	49	30	12	5	4	1	79	9	103
2011	AS-03	29	40	25	4	1	0	69	5	75
2011	AS-04	26	33	26	7	7	0	60	14	42
2011	AS-05	33	35	21	9	2	0	68	11	57
2011	AS-06	26	37	21	8	8	0	63	16	38
2011	AS-07	12	39	18	15	15	0	52	30	33
2008	AS	28	36	22	10	4	0	65	14	248
2008	AS-01	40	37	13	7	1	0	78	9	67
2008	AS-02	31	29	27	11	2	0	60	13	45
2008	AS-03	23	42	21	8	6	0	65	15	48
2008	AS-04	43	29	21	7	0	0	71	7	14
2008	AS-05	13	46	33	4	4	0	58	8	24
2008	AS-06	10	38	24	24	5	0	48	29	21
2008	AS-07	19	38	24	14	5	0	57	19	21

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	28	34	15	6	0	2	22	43	385
2017	AS-01	11	25	34	18	7	2	4	27	38	55
2017	AS-02	7	26	30	21	11	0	6	33	35	87
2017	AS-03	13	22	42	15	8	0	0	23	35	60
2017	AS-04	16	25	41	16	2	0	0	19	41	44
2017	AS-05	13	41	32	6	6	0	2	12	55	52
2017	AS-06	31	34	29	6	0	0	0	6	65	32
2017	AS-07	16	34	32	11	5	0	2	16	51	44
2014	AS	7	29	41	12	7	0	2	20	37	362
2014	AS-01	6	20	49	14	8	0	2	23	27	49
2014	AS-02	9	25	44	13	5	0	4	18	36	96
2014	AS-03	7	39	37	7	9	2	0	16	46	57
2014	AS-04	5	32	39	22	2	0	0	24	37	41
2014	AS-05	9	37	33	7	12	0	2	19	47	43
2014	AS-06	8	29	40	16	5	0	3	22	38	38
2014	AS-07	6	26	46	9	14	0	0	23	32	35
2011	AS	11	28	36	14	7	1	3	22	41	457
2011	AS-01	10	26	33	12	11	1	6	26	39	105
2011	AS-02	6	33	30	14	14	3	1	28	40	103
2011	AS-03	12	31	36	13	4	0	4	18	44	75
2011	AS-04	10	31	33	19	7	0	0	26	40	42
2011	AS-05	21	18	40	11	2	0	9	13	42	57
2011	AS-06	13	24	47	16	0	0	0	16	37	38
2011	AS-07	15	27	39	15	3	0	0	18	42	33
2008	AS	12	25	40	13	7	0	3	21	38	246
2008	AS-01	6	24	42	15	9	0	4	25	31	67
2008	AS-02	18	16	49	7	11	0	0	18	33	45
2008	AS-03	15	31	35	15	4	0	0	19	46	48
2008	AS-04	14	29	21	14	14	0	7	31	46	14
2008	AS-05	13	21	46	13	0	0	8	14	36	24
2008	AS-06	14	24	38	14	5	0	5	20	40	21
2008	AS-07	5	43	38	14	0	0	0	14	48	21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	8	18	27	21	17	3	7	42	28	383
2017	AS-01	7	18	18	26	22	4	5	53	28	55
2017	AS-02	6	14	30	16	20	6	8	42	23	86
2017	AS-03	10	12	20	30	25	0	3	57	23	60
2017	AS-04	9	12	21	22	21	7	9	51	25	43
2017	AS-05	4	20	34	19	14	4	6	36	26	52
2017	AS-06	15	44	19	12	6	0	3	19	62	32
2017	AS-07	5	21	43	23	5	0	5	29	26	44
2014	AS	7	17	27	24	15	5	5	43	26	362
2014	AS-01	10	8	29	22	16	10	4	45	21	49
2014	AS-02	7	17	26	25	13	6	6	44	27	97
2014	AS-03	2	23	39	23	5	4	5	31	27	57
2014	AS-04	2	15	20	24	29	5	5	59	19	41
2014	AS-05	12	16	30	21	9	4	7	34	32	43
2014	AS-06	11	21	25	19	22	0	3	42	33	37
2014	AS-07	9	17	23	37	14	0	0	51	26	35
2011	AS	9	18	31	21	13	3	7	37	29	457
2011	AS-01	7	12	33	21	19	2	7	43	21	106
2011	AS-02	6	17	27	24	13	3	11	42	26	102
2011	AS-03	7	28	31	8	16	5	5	27	39	75
2011	AS-04	12	14	31	26	12	2	2	40	28	42
2011	AS-05	7	16	37	23	7	0	11	33	25	57
2011	AS-06	13	24	32	18	5	3	5	26	40	38
2011	AS-07	18	15	21	30	12	3	0	44	34	33
2008	AS	8	16	33	24	13	1	5	40	26	245
2008	AS-01	3	12	35	24	15	3	8	44	17	66
2008	AS-02	11	18	29	22	18	0	2	41	30	45
2008	AS-03	13	10	29	29	17	2	0	47	23	48
2008	AS-04	0	21	36	21	14	0	7	38	23	14
2008	AS-05	4	21	38	25	4	0	8	32	27	24
2008	AS-06	14	29	24	19	5	0	10	26	47	21
2008	AS-07	5	24	48	24	0	0	0	24	29	21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	25	28	14	8	2	5	23	46	384
2017	AS-01	18	21	31	14	7	0	9	23	44	55
2017	AS-02	13	22	25	26	7	3	5	35	37	87
2017	AS-03	13	27	28	15	12	0	5	28	42	60
2017	AS-04	16	16	38	9	12	5	5	23	36	43
2017	AS-05	19	34	27	4	8	2	6	13	58	52
2017	AS-06	28	32	21	12	6	0	0	19	60	32
2017	AS-07	30	30	25	11	2	0	2	13	61	44
2014	AS	20	24	30	15	7	0	3	23	46	363
2014	AS-01	20	18	29	24	6	0	2	31	40	49
2014	AS-02	22	28	26	12	8	1	3	22	52	97
2014	AS-03	21	21	35	12	7	0	4	20	44	57
2014	AS-04	15	29	22	22	5	0	7	29	47	41
2014	AS-05	25	28	23	14	7	0	2	22	55	43
2014	AS-06	15	19	40	16	8	0	3	24	35	38
2014	AS-07	20	23	46	11	0	0	0	11	43	35
2011	AS	23	24	28	12	8	2	4	21	49	456
2011	AS-01	18	25	28	10	15	1	3	26	44	106
2011	AS-02	18	20	25	18	10	3	5	31	42	103
2011	AS-03	27	24	28	12	3	3	3	16	54	74
2011	AS-04	33	26	24	7	10	0	0	17	60	42
2011	AS-05	23	25	27	14	2	0	9	18	53	56
2011	AS-06	26	32	24	8	8	3	0	16	59	38
2011	AS-07	27	18	45	3	6	0	0	9	45	33
2008	AS	20	27	34	10	5	1	3	16	49	245
2008	AS-01	10	24	36	15	9	1	4	25	37	67
2008	AS-02	16	29	40	7	9	0	0	16	44	45
2008	AS-03	25	27	38	8	2	0	0	10	52	48
2008	AS-04	31	23	31	0	8	0	8	8	58	13
2008	AS-05	33	21	29	4	0	4	8	5	62	24
2008	AS-06	24	38	10	19	5	0	5	25	65	21
2008	AS-07	24	38	33	5	0	0	0	5	62	21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	23	31	18	10	1	2	30	38	383
2017	AS-01	15	13	25	26	18	0	4	46	28	55
2017	AS-02	11	23	23	23	14	3	2	39	36	87
2017	AS-03	15	18	37	17	12	0	2	29	34	60
2017	AS-04	7	23	37	18	11	5	0	31	31	44
2017	AS-05	13	25	38	15	6	0	2	22	39	52
2017	AS-06	20	33	30	11	7	0	0	17	53	30
2017	AS-07	21	39	29	9	0	0	2	9	61	44
2014	AS	11	19	41	19	7	1	2	27	31	360
2014	AS-01	4	14	43	27	6	2	4	35	20	49
2014	AS-02	10	25	32	20	9	1	3	30	37	97
2014	AS-03	11	18	50	16	5	0	0	21	29	56
2014	AS-04	10	18	43	20	5	0	5	26	29	40
2014	AS-05	12	21	36	26	5	0	0	31	33	42
2014	AS-06	16	13	42	18	8	0	3	27	29	38
2014	AS-07	14	14	60	6	6	0	0	11	28	35
2011	AS	10	24	33	19	11	1	3	31	35	454
2011	AS-01	8	17	30	23	18	1	3	43	26	105
2011	AS-02	9	22	27	23	15	0	4	39	32	103
2011	AS-03	11	28	36	15	7	1	3	22	40	75
2011	AS-04	12	29	38	10	12	0	0	21	40	42
2011	AS-05	7	24	39	19	6	0	6	25	33	54
2011	AS-06	13	29	34	13	8	3	0	22	43	38
2011	AS-07	21	30	33	12	3	0	0	15	52	33
2008	AS	13	21	37	18	7	0	3	27	35	245
2008	AS-01	6	15	36	24	13	0	6	40	22	67
2008	AS-02	13	22	38	20	4	0	2	25	36	45
2008	AS-03	19	25	38	15	4	0	0	19	44	48
2008	AS-04	7	21	50	7	7	0	7	15	31	14
2008	AS-05	13	17	43	17	4	0	4	23	32	23
2008	AS-06	19	24	38	14	5	0	0	19	43	21
2008	AS-07	19	29	29	19	5	0	0	24	48	21

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	19	28	23	14	9	1	4	25	50	382
2017	AS-01	21	22	20	18	13	2	4	33	46	54
2017	AS-02	7	23	26	23	13	1	7	39	33	85
2017	AS-03	15	27	27	15	12	0	5	28	44	60
2017	AS-04	25	25	28	5	14	2	2	19	52	44
2017	AS-05	23	28	29	8	6	0	6	15	55	52
2017	AS-06	25	47	22	3	3	0	0	6	72	32
2017	AS-07	30	38	14	14	0	2	2	14	71	44
2014	AS	14	28	26	19	8	1	4	28	45	362
2014	AS-01	10	20	20	33	8	0	8	44	33	49
2014	AS-02	14	23	23	24	10	1	5	37	39	96
2014	AS-03	11	35	32	18	4	0	2	21	46	57
2014	AS-04	10	27	37	20	5	2	0	25	38	41
2014	AS-05	16	37	21	7	5	5	9	14	62	43
2014	AS-06	21	29	26	5	13	0	5	19	53	38
2014	AS-07	20	31	29	14	6	0	0	20	51	35
2011	AS	14	26	28	18	9	1	4	28	42	457
2011	AS-01	9	20	30	23	12	1	5	37	31	106
2011	AS-02	13	24	21	26	11	2	4	40	39	102
2011	AS-03	15	25	29	19	7	0	5	27	42	75
2011	AS-04	19	29	29	10	12	0	2	22	49	42
2011	AS-05	9	32	37	12	5	0	5	19	43	57
2011	AS-06	13	39	29	5	5	3	5	11	57	38
2011	AS-07	30	33	21	12	0	0	3	13	66	33
2008	AS	16	22	28	17	10	2	5	29	41	246
2008	AS-01	10	10	34	19	12	6	7	36	24	67
2008	AS-02	22	16	18	27	13	0	4	42	40	45
2008	AS-03	13	38	23	21	6	0	0	27	50	48
2008	AS-04	14	21	21	21	7	0	14	33	42	14
2008	AS-05	13	21	46	8	4	0	8	14	36	24
2008	AS-06	24	33	24	5	10	0	5	15	60	21
2008	AS-07	24	29	33	5	10	0	0	14	52	21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	20	29	17	10	2	5	30	38	384
2017	AS-01	11	27	21	15	12	9	5	32	43	55
2017	AS-02	12	13	30	23	15	4	3	42	26	86
2017	AS-03	17	15	37	13	8	0	10	24	35	60
2017	AS-04	11	25	30	11	18	0	5	31	38	44
2017	AS-05	15	25	31	17	4	0	8	23	43	52
2017	AS-06	34	12	25	19	7	0	3	26	48	32
2017	AS-07	16	32	27	20	2	0	2	23	49	44
2014	AS	12	18	30	21	10	2	6	34	33	363
2014	AS-01	8	6	29	27	12	10	8	48	18	49
2014	AS-02	12	15	34	18	9	3	8	30	31	97
2014	AS-03	14	25	32	23	5	0	2	29	39	57
2014	AS-04	2	20	34	22	17	0	5	41	23	41
2014	AS-05	19	16	26	21	12	0	7	35	38	43
2014	AS-06	16	21	27	19	8	2	8	30	41	38
2014	AS-07	11	26	23	29	9	0	3	38	38	35
2011	AS	11	22	28	19	13	2	6	34	35	457
2011	AS-01	11	14	25	20	19	4	8	44	29	106
2011	AS-02	10	21	32	14	16	3	5	32	34	103
2011	AS-03	13	25	31	19	7	0	5	27	41	75
2011	AS-04	5	24	32	22	15	0	2	38	30	41
2011	AS-05	12	26	21	25	7	2	7	35	42	57
2011	AS-06	8	24	32	18	16	0	3	35	32	38
2011	AS-07	18	27	27	12	6	0	9	20	50	33
2008	AS	15	24	25	20	8	3	4	30	43	246
2008	AS-01	15	18	22	21	13	4	6	38	37	67
2008	AS-02	11	31	20	22	9	7	0	33	45	45
2008	AS-03	13	29	35	17	6	0	0	23	42	48
2008	AS-04	14	14	29	21	7	0	14	33	33	14
2008	AS-05	25	17	29	25	0	0	4	26	43	24
2008	AS-06	19	33	19	14	10	0	5	25	55	21
2008	AS-07	10	33	24	24	0	10	0	26	47	21

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	22	33	15	8	1	4	25	40	384
2017	AS-01	18	18	31	12	14	0	7	28	39	55
2017	AS-02	14	13	31	28	8	2	5	39	28	87
2017	AS-03	18	20	32	13	12	0	5	26	41	60
2017	AS-04	5	30	33	12	12	5	5	26	38	43
2017	AS-05	11	29	38	9	8	0	4	18	42	52
2017	AS-06	19	25	43	9	3	0	0	12	44	32
2017	AS-07	27	32	25	11	0	0	5	12	62	44
2014	AS	15	20	37	14	7	2	4	23	38	363
2014	AS-01	18	12	35	16	8	4	6	27	34	49
2014	AS-02	14	18	35	17	6	4	6	25	36	97
2014	AS-03	12	19	49	9	5	2	4	15	33	57
2014	AS-04	10	24	27	22	12	2	2	36	36	41
2014	AS-05	21	19	49	9	2	0	0	11	39	43
2014	AS-06	16	29	35	8	10	0	3	19	46	38
2014	AS-07	11	28	29	20	6	0	6	27	42	35

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	70	21	4	3	2	0	0	90	5	386
2017	AS-01	71	18	6	0	5	0	0	89	5	55
2017	AS-02	70	23	6	1	0	0	0	93	1	87
2017	AS-03	65	27	2	2	5	0	0	92	7	60
2017	AS-04	79	14	7	0	0	0	0	93	0	44
2017	AS-05	71	22	0	6	2	0	0	92	8	52
2017	AS-06	70	18	9	3	0	0	0	88	3	33
2017	AS-07	70	16	0	12	2	0	0	86	14	44
2014	AS	75	16	5	3	1	0	0	91	4	363
2014	AS-01	71	20	6	2	0	0	0	92	2	49
2014	AS-02	71	15	7	4	1	1	0	87	5	97
2014	AS-03	72	19	4	4	2	0	0	91	5	57
2014	AS-04	78	12	5	2	0	0	2	93	3	41
2014	AS-05	72	14	5	9	0	0	0	86	9	43
2014	AS-06	81	16	3	0	0	0	0	97	0	38
2014	AS-07	83	11	3	0	3	0	0	94	3	35
2011	AS	72	19	4	4	0	0	0	91	5	458
2011	AS-01	70	24	2	5	0	0	0	93	5	106
2011	AS-02	75	16	6	3	1	0	0	90	4	103
2011	AS-03	73	19	5	3	0	0	0	92	3	75
2011	AS-04	71	14	10	5	0	0	0	86	5	42
2011	AS-05	70	19	4	5	2	0	0	89	7	57
2011	AS-06	71	24	0	5	0	0	0	95	5	38
2011	AS-07	73	21	3	3	0	0	0	94	3	33
2008	AS	64	21	3	6	5	0	1	86	11	249
2008	AS-01	59	24	4	6	4	0	3	85	11	68
2008	AS-02	64	18	0	9	9	0	0	82	18	45
2008	AS-03	58	23	6	8	4	0	0	81	13	48
2008	AS-04	79	14	7	0	0	0	0	93	0	14
2008	AS-05	67	17	4	0	13	0	0	83	13	24
2008	AS-06	81	19	0	0	0	0	0	100	0	21
2008	AS-07	81	14	0	5	0	0	0	95	5	21

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	29	14	10	9	5	4	65	20	385
2017	AS-01	34	23	11	11	7	11	3	66	21	55
2017	AS-02	29	32	16	11	3	3	3	66	16	86
2017	AS-03	32	30	12	8	8	5	5	69	19	60
2017	AS-04	35	23	14	7	16	5	2	61	24	44
2017	AS-05	29	29	13	8	6	10	6	68	16	52
2017	AS-06	21	48	6	6	9	3	6	77	16	33
2017	AS-07	34	25	18	7	14	2	0	60	21	44
2014	AS	36	28	15	9	6	4	2	68	15	363
2014	AS-01	29	31	18	8	4	6	4	66	14	49
2014	AS-02	34	27	15	12	5	3	3	65	19	97
2014	AS-03	40	33	11	4	7	5	0	78	11	57
2014	AS-04	37	29	15	7	7	2	2	69	15	41
2014	AS-05	35	28	16	5	12	2	2	65	17	43
2014	AS-06	37	35	13	3	3	8	3	79	6	38
2014	AS-07	43	17	17	20	0	0	3	62	20	35

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	45	30	8	11	6	0	75	17	386
2017	AS-01	39	32	9	11	9	0	71	20	55
2017	AS-02	48	27	12	8	5	0	76	13	87
2017	AS-03	42	37	8	7	7	0	78	13	60
2017	AS-04	48	20	9	18	5	0	68	23	44
2017	AS-05	54	29	2	9	6	0	83	15	52
2017	AS-06	43	34	6	15	3	0	76	18	33
2017	AS-07	48	32	7	11	2	0	79	14	44
2014	AS	48	26	12	9	5	1	75	13	363
2014	AS-01	41	29	16	8	4	2	71	13	49
2014	AS-02	44	26	17	9	3	1	71	13	97
2014	AS-03	51	28	9	7	5	0	79	12	57
2014	AS-04	44	29	5	12	10	0	73	22	41
2014	AS-05	54	26	4	9	7	0	79	16	43
2014	AS-06	55	24	11	5	3	3	81	8	38
2014	AS-07	57	20	11	9	3	0	77	11	35

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	39	34	11	8	6	1	0	74	14	385
2017	AS-01	53	20	11	9	3	4	0	76	13	55
2017	AS-02	39	31	11	11	6	1	0	71	17	87
2017	AS-03	36	41	10	5	8	0	0	76	14	59
2017	AS-04	41	27	16	7	7	2	0	70	14	44
2017	AS-05	34	49	2	6	10	0	0	83	15	52
2017	AS-06	31	51	6	9	3	0	0	82	12	33
2017	AS-07	39	29	23	5	2	2	0	69	7	44
2014	AS	36	38	10	9	5	1	2	76	14	363
2014	AS-01	31	27	18	14	8	0	2	58	23	49
2014	AS-02	38	35	8	8	5	3	2	77	14	97
2014	AS-03	44	28	9	9	5	4	2	76	15	57
2014	AS-04	22	54	12	7	2	0	2	78	10	41
2014	AS-05	37	46	0	9	7	0	0	84	16	43
2014	AS-06	23	61	11	5	0	0	0	84	5	38
2014	AS-07	49	31	9	6	3	0	3	82	9	35
2011	AS	35	37	12	10	4	2	0	73	14	457
2011	AS-01	42	29	12	11	4	2	0	72	16	105
2011	AS-02	35	34	15	7	5	4	1	72	12	103
2011	AS-03	27	45	17	7	3	1	0	73	9	75
2011	AS-04	38	36	14	5	7	0	0	74	12	42
2011	AS-05	33	46	2	14	5	0	0	79	19	57
2011	AS-06	32	42	16	8	3	0	0	74	11	38
2011	AS-07	39	30	9	21	0	0	0	70	21	33
2008	AS	33	40	7	13	4	2	0	75	18	246
2008	AS-01	35	32	12	12	3	6	0	72	16	68
2008	AS-02	45	36	0	9	5	5	0	86	14	44
2008	AS-03	17	52	4	21	6	0	0	69	27	48
2008	AS-04	29	43	7	21	0	0	0	71	21	14
2008	AS-05	38	33	13	8	8	0	0	71	17	24
2008	AS-06	25	50	5	10	5	0	5	79	16	20
2008	AS-07	43	38	0	14	5	0	0	81	19	21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	33	28	12	11	6	8	1	68	18	386
2017	AS-01	34	25	7	16	7	11	0	66	26	55
2017	AS-02	36	27	14	11	5	8	0	68	17	87
2017	AS-03	33	23	15	12	7	7	4	63	20	60
2017	AS-04	28	31	20	5	5	11	0	67	10	44
2017	AS-05	35	36	6	10	4	10	0	78	15	52
2017	AS-06	34	34	12	9	9	3	0	69	18	33
2017	AS-07	36	29	14	9	2	7	2	72	13	44
2014	AS	34	30	13	9	5	6	2	70	16	363
2014	AS-01	31	20	18	6	12	10	2	58	21	49
2014	AS-02	33	23	19	11	5	7	2	61	18	97
2014	AS-03	39	30	7	12	4	7	2	75	17	57
2014	AS-04	37	41	7	7	2	2	2	82	10	41
2014	AS-05	28	42	9	7	7	7	0	75	15	43
2014	AS-06	32	26	13	16	3	8	3	64	21	38
2014	AS-07	43	37	11	3	3	0	3	82	6	35
2011	AS	38	28	13	9	5	5	1	71	15	457
2011	AS-01	39	29	9	9	4	8	1	75	15	106
2011	AS-02	38	25	11	9	11	5	2	68	21	103
2011	AS-03	32	35	23	3	1	5	0	71	4	74
2011	AS-04	45	24	10	17	0	5	0	73	18	42
2011	AS-05	51	18	7	12	9	4	0	71	22	57
2011	AS-06	34	32	13	3	8	8	3	74	12	38
2011	AS-07	21	36	24	15	0	0	3	59	16	33
2008	AS	36	28	11	9	7	9	1	71	17	247
2008	AS-01	31	26	13	6	7	15	1	68	16	68
2008	AS-02	41	32	5	7	9	7	0	78	17	44
2008	AS-03	23	38	13	15	6	6	0	64	22	48
2008	AS-04	43	29	7	7	7	7	0	77	15	14
2008	AS-05	58	8	13	4	8	8	0	73	14	24
2008	AS-06	33	29	14	14	5	0	5	65	20	21
2008	AS-07	43	33	0	10	5	10	0	84	16	21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	17	21	13	15	10	19	4	49	33	385
2017	AS-01	27	13	13	16	9	23	0	51	33	55
2017	AS-02	14	23	16	15	8	16	7	49	30	86
2017	AS-03	13	25	10	20	12	17	4	48	40	60
2017	AS-04	12	27	11	11	14	20	5	52	33	44
2017	AS-05	15	25	8	13	9	25	4	57	32	52
2017	AS-06	12	15	22	18	12	18	3	35	38	33
2017	AS-07	27	23	11	16	7	14	2	59	27	44
2014	AS	19	23	17	13	11	14	3	51	29	363
2014	AS-01	20	18	16	14	12	16	2	48	33	49
2014	AS-02	19	20	20	12	12	13	4	46	30	97
2014	AS-03	21	30	9	14	9	18	0	62	28	57
2014	AS-04	12	32	24	12	10	7	2	49	24	41
2014	AS-05	21	16	9	14	19	13	7	47	41	43
2014	AS-06	19	19	23	11	8	21	0	47	24	38
2014	AS-07	20	32	17	17	6	6	3	56	25	35

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	51	33	8	6	2	0	84	8	385
2017	AS-01	58	26	11	4	2	0	84	5	54
2017	AS-02	53	30	11	2	3	0	83	6	87
2017	AS-03	53	32	7	8	0	0	85	8	60
2017	AS-04	50	29	9	11	0	0	80	11	44
2017	AS-05	54	34	6	4	2	0	89	6	52
2017	AS-06	43	42	3	12	0	0	85	12	33
2017	AS-07	48	43	2	5	2	0	91	7	44
2014	AS	48	36	8	5	2	0	85	7	363
2014	AS-01	49	37	8	6	0	0	86	6	49
2014	AS-02	46	38	6	6	2	1	85	8	97
2014	AS-03	49	40	5	5	0	0	89	5	57
2014	AS-04	54	34	10	2	0	0	88	2	41
2014	AS-05	44	31	16	5	5	0	75	9	43
2014	AS-06	58	29	8	3	3	0	87	5	38
2014	AS-07	40	46	6	6	3	0	86	8	35

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	46	31	11	8	5	1	0	77	13	386
2017	AS-01	48	23	13	9	7	0	0	71	16	55
2017	AS-02	50	30	6	8	6	1	0	80	14	87
2017	AS-03	45	37	5	8	5	0	0	82	13	60
2017	AS-04	53	27	16	2	2	0	0	80	5	44
2017	AS-05	40	33	9	10	6	2	0	75	16	52
2017	AS-06	46	39	3	12	0	0	0	85	12	33
2017	AS-07	41	25	23	7	5	0	0	66	11	44
2014	AS	46	31	9	9	4	0	1	78	13	362
2014	AS-01	43	37	10	8	2	0	0	80	10	49
2014	AS-02	45	25	13	10	5	0	1	71	16	97
2014	AS-03	53	30	7	9	2	0	0	82	11	57
2014	AS-04	41	37	10	2	5	0	5	82	8	41
2014	AS-05	44	28	7	14	7	0	0	72	21	43
2014	AS-06	46	35	5	5	5	0	3	83	11	37
2014	AS-07	49	34	0	14	3	0	0	83	17	35
2011	AS	47	33	9	6	4	1	0	80	10	458
2011	AS-01	47	30	9	4	7	3	0	80	11	106
2011	AS-02	48	30	11	7	4	1	0	78	11	103
2011	AS-03	39	37	15	7	1	0	1	77	8	75
2011	AS-04	55	33	5	2	2	2	0	90	5	42
2011	AS-05	53	32	5	5	5	0	0	84	11	57
2011	AS-06	34	37	13	13	3	0	0	71	16	38
2011	AS-07	52	33	3	9	3	0	0	85	12	33
2008	AS	39	34	11	10	5	0	1	73	15	248
2008	AS-01	43	25	15	10	6	0	1	69	16	68
2008	AS-02	40	42	11	2	4	0	0	82	7	45
2008	AS-03	33	46	8	8	4	0	0	79	13	48
2008	AS-04	36	43	0	14	7	0	0	79	21	14
2008	AS-05	42	25	8	21	4	0	0	67	25	24
2008	AS-06	33	24	19	19	0	0	5	60	20	21
2008	AS-07	43	33	10	10	5	0	0	76	14	21

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	49	26	10	7	5	2	1	77	12	386
2017	AS-01	50	14	15	11	5	2	4	68	17	55
2017	AS-02	50	26	7	7	8	1	1	78	15	87
2017	AS-03	45	33	10	5	5	2	0	80	10	60
2017	AS-04	53	27	7	9	0	5	0	83	9	44
2017	AS-05	50	31	8	4	4	2	2	84	8	52
2017	AS-06	58	27	3	6	6	0	0	85	12	33
2017	AS-07	45	21	25	7	2	0	0	66	9	44
2014	AS	51	28	11	6	3	1	1	80	9	362
2014	AS-01	47	35	10	4	4	0	0	82	8	49
2014	AS-02	50	26	14	5	3	2	0	77	8	97
2014	AS-03	58	32	4	5	2	0	0	89	7	57
2014	AS-04	46	27	17	5	2	0	2	75	8	41
2014	AS-05	53	21	9	9	5	2	0	76	14	43
2014	AS-06	42	31	16	5	3	3	0	76	8	38
2014	AS-07	59	21	6	6	3	3	3	84	9	34
2011	AS	49	29	10	5	4	2	0	80	9	458
2011	AS-01	54	24	8	5	6	3	2	81	11	106
2011	AS-02	47	35	6	6	3	4	0	85	9	103
2011	AS-03	43	28	17	8	3	1	0	72	11	75
2011	AS-04	55	26	10	2	5	2	0	83	7	42
2011	AS-05	54	19	12	7	7	0	0	74	14	57
2011	AS-06	37	45	13	0	3	3	0	84	3	38
2011	AS-07	48	36	15	0	0	0	0	85	0	33
2008	AS	46	31	8	7	4	4	0	79	12	248
2008	AS-01	44	26	10	7	4	7	0	76	13	68
2008	AS-02	51	31	4	2	4	7	0	88	7	45
2008	AS-03	31	46	10	8	4	0	0	77	13	48
2008	AS-04	50	14	29	7	0	0	0	64	7	14
2008	AS-05	54	21	0	21	0	0	4	78	22	24
2008	AS-06	57	19	10	10	5	0	0	76	14	21
2008	AS-07	52	38	0	0	5	5	0	95	5	21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	29	10	9	4	1	0	78	13	385
2017	AS-01	44	32	11	7	4	0	2	78	11	55
2017	AS-02	45	30	9	14	2	0	0	75	16	87
2017	AS-03	48	30	8	5	8	0	0	78	13	60
2017	AS-04	57	25	11	5	2	0	0	82	7	44
2017	AS-05	45	29	10	6	6	4	0	78	12	51
2017	AS-06	61	24	3	9	3	0	0	85	12	33
2017	AS-07	50	25	11	11	0	2	0	77	12	44
2014	AS	47	29	10	10	4	0	0	76	13	363
2014	AS-01	47	37	6	6	4	0	0	84	10	49
2014	AS-02	46	22	12	14	3	1	1	69	18	97
2014	AS-03	53	32	5	7	4	0	0	84	11	57
2014	AS-04	39	44	7	5	5	0	0	83	10	41
2014	AS-05	49	16	11	19	5	0	0	65	23	43
2014	AS-06	40	34	19	5	3	0	0	74	8	38
2014	AS-07	49	32	11	6	3	0	0	80	8	35
2011	AS	45	36	8	7	4	1	0	81	11	458
2011	AS-01	50	32	6	6	5	2	0	84	11	106
2011	AS-02	39	43	6	8	4	1	0	82	12	103
2011	AS-03	43	32	15	7	4	0	0	75	11	75
2011	AS-04	52	29	7	7	2	2	0	83	10	42
2011	AS-05	54	26	4	9	7	0	0	81	16	57
2011	AS-06	29	50	11	11	0	0	0	79	11	38
2011	AS-07	39	42	12	6	0	0	0	82	6	33
2008	AS	41	35	8	9	7	1	0	76	16	248
2008	AS-01	40	35	6	10	7	1	0	76	18	68
2008	AS-02	49	33	7	7	4	0	0	82	11	45
2008	AS-03	31	40	15	4	10	0	0	71	15	48
2008	AS-04	29	50	7	7	7	0	0	79	14	14
2008	AS-05	50	25	0	17	4	4	0	78	22	24
2008	AS-06	48	24	10	14	5	0	0	71	19	21
2008	AS-07	38	48	0	10	5	0	0	86	14	21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	82	12	3	1	2	0	0	94	3	383
2017	AS-01	82	13	2	0	4	0	0	94	4	55
2017	AS-02	83	12	2	2	1	0	0	94	3	86
2017	AS-03	87	7	3	2	2	0	0	93	3	60
2017	AS-04	91	7	2	0	0	0	0	98	0	44
2017	AS-05	77	21	0	0	2	0	0	98	2	52
2017	AS-06	88	3	6	0	3	0	0	91	3	33
2017	AS-07	74	16	5	5	0	0	0	90	5	43
2014	AS	84	11	2	1	1	0	0	96	2	363
2014	AS-01	88	10	2	0	0	0	0	98	0	49
2014	AS-02	78	12	5	1	2	1	0	92	3	97
2014	AS-03	88	12	0	0	0	0	0	100	0	57
2014	AS-04	85	12	0	2	0	0	0	98	2	41
2014	AS-05	79	9	7	0	2	0	2	90	2	43
2014	AS-06	84	16	0	0	0	0	0	100	0	38
2014	AS-07	94	3	0	3	0	0	0	97	3	35
2011	AS	83	12	2	2	1	0	0	95	4	456
2011	AS-01	82	14	1	2	1	0	0	96	3	105
2011	AS-02	80	13	4	2	2	0	0	92	4	103
2011	AS-03	88	5	3	4	0	0	0	93	4	74
2011	AS-04	83	17	0	0	0	0	0	100	0	42
2011	AS-05	82	16	0	0	2	0	0	98	2	57
2011	AS-06	76	13	0	8	3	0	0	89	11	38
2011	AS-07	91	6	3	0	0	0	0	97	0	33
2008	AS	79	12	2	5	2	0	0	91	7	246
2008	AS-01	81	12	3	3	1	0	0	93	4	68
2008	AS-02	77	9	2	7	5	0	0	86	11	44
2008	AS-03	75	10	2	10	2	0	0	85	13	48
2008	AS-04	69	8	0	15	8	0	0	77	23	13
2008	AS-05	88	13	0	0	0	0	0	100	0	24
2008	AS-06	90	10	0	0	0	0	0	100	0	20
2008	AS-07	86	10	0	5	0	0	0	95	5	21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	19	7	8	5	2	3	78	14	385
2017	AS-01	60	18	9	7	4	2	0	80	11	54
2017	AS-02	52	21	10	8	6	1	2	75	14	87
2017	AS-03	53	12	7	10	7	3	8	74	19	60
2017	AS-04	62	13	5	9	5	5	2	81	14	44
2017	AS-05	54	29	6	6	4	2	0	84	10	52
2017	AS-06	64	21	6	6	3	0	0	85	9	33
2017	AS-07	54	18	2	11	5	2	7	80	18	44
2014	AS	52	22	8	5	6	4	4	80	11	363
2014	AS-01	49	24	8	4	4	6	4	82	9	49
2014	AS-02	44	22	9	7	5	6	6	75	14	97
2014	AS-03	49	23	11	5	7	4	2	76	13	57
2014	AS-04	63	20	5	5	2	0	5	87	8	41
2014	AS-05	56	26	5	2	7	4	0	85	10	43
2014	AS-06	61	23	8	3	0	3	3	89	3	38
2014	AS-07	54	14	9	3	11	0	9	75	16	35
2011	AS	48	26	9	5	6	4	2	79	12	458
2011	AS-01	48	27	6	5	8	4	3	81	13	106
2011	AS-02	50	18	11	7	8	6	0	73	15	103
2011	AS-03	40	33	11	7	5	1	3	76	13	75
2011	AS-04	55	36	5	2	2	0	0	90	5	42
2011	AS-05	53	19	9	5	9	4	2	76	15	57
2011	AS-06	50	26	11	3	3	8	0	83	6	38
2011	AS-07	39	33	12	6	0	3	6	80	7	33

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	62	20	7	7	4	0	82	11	384
2017	AS-01	60	16	13	9	2	0	76	11	54
2017	AS-02	58	22	7	8	5	1	80	13	87
2017	AS-03	68	15	10	3	3	0	83	7	59
2017	AS-04	71	16	2	9	2	0	86	11	44
2017	AS-05	66	31	2	0	2	0	96	2	52
2017	AS-06	61	24	6	9	0	0	85	9	33
2017	AS-07	56	16	7	14	7	0	72	21	44

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	64	18	9	4	5	1	82	9	384
2017	AS-01	64	11	11	7	5	2	76	13	54
2017	AS-02	62	20	6	3	8	1	82	12	86
2017	AS-03	68	18	8	2	3	0	87	5	60
2017	AS-04	71	7	14	7	2	0	77	9	44
2017	AS-05	66	27	4	2	2	0	92	4	52
2017	AS-06	73	15	12	0	0	0	88	0	33
2017	AS-07	54	23	11	5	5	2	79	9	44

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	57	24	9	6	5	0	81	11	384
2017	AS-01	57	24	11	2	7	0	80	9	54
2017	AS-02	58	20	7	8	7	0	78	15	86
2017	AS-03	58	27	7	3	5	0	85	8	60
2017	AS-04	64	16	7	11	2	0	80	14	44
2017	AS-05	58	29	6	4	4	0	87	8	52
2017	AS-06	61	24	12	3	0	0	85	3	33
2017	AS-07	43	32	11	7	7	0	75	14	44
2014	AS	55	27	8	6	4	0	82	10	363
2014	AS-01	57	29	6	4	4	0	86	8	49
2014	AS-02	54	27	7	9	3	0	80	12	97
2014	AS-03	61	21	7	7	4	0	82	11	57
2014	AS-04	56	29	7	2	5	0	85	7	41
2014	AS-05	51	21	14	7	7	0	72	14	43
2014	AS-06	52	32	8	5	3	0	84	8	38
2014	AS-07	52	34	6	3	3	3	88	6	35

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	31	10	7	6	6	10	72	16	80
2017	AS-04	39	17	0	9	17	9	9	68	32	11
2017	AS-05	28	36	0	0	0	9	27	100	0	11
2017	AS-06	13	47	26	0	0	7	7	70	0	15
2017	AS-07	35	22	12	9	9	6	8	66	20	35
2014	AS	41	25	21	6	2	2	3	70	8	63
2014	AS-04	36	45	18	0	0	0	0	82	0	11
2014	AS-05	30	10	40	10	0	0	10	44	11	10
2014	AS-06	43	21	14	14	7	0	0	64	21	14
2014	AS-07	48	24	16	4	0	4	4	78	4	25

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	33	14	9	4	4	0	71	14	386
2017	AS-01	50	27	13	9	2	0	0	76	11	55
2017	AS-02	44	30	9	8	1	8	0	80	10	87
2017	AS-03	33	37	13	8	8	0	0	70	17	60
2017	AS-04	35	31	14	14	2	5	0	69	17	44
2017	AS-05	35	36	14	6	4	6	0	75	10	52
2017	AS-06	16	49	18	9	6	3	0	66	15	33
2017	AS-07	24	34	14	14	7	7	0	63	22	44
2014	AS	32	40	14	6	3	5	0	75	10	362
2014	AS-01	37	39	10	6	4	4	0	79	11	49
2014	AS-02	33	31	19	6	3	7	0	70	10	96
2014	AS-03	26	54	7	7	4	2	0	82	11	57
2014	AS-04	24	51	12	5	0	7	0	82	5	41
2014	AS-05	42	26	16	5	5	7	0	72	10	43
2014	AS-06	21	48	15	8	3	5	0	73	11	38
2014	AS-07	40	37	17	3	3	0	0	77	6	35
2011	AS	36	30	16	6	6	6	0	70	13	456
2011	AS-01	40	32	16	6	3	3	1	75	9	106
2011	AS-02	42	26	17	3	7	5	0	72	10	102
2011	AS-03	38	28	19	7	3	5	0	70	10	74
2011	AS-04	31	40	7	7	7	7	0	77	15	42
2011	AS-05	37	25	14	4	14	7	0	66	19	57
2011	AS-06	16	34	16	11	13	11	0	56	26	38
2011	AS-07	27	30	21	12	0	9	0	63	13	33

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	34	13	10	6	2	0	70	16	386
2017	AS-01	48	29	18	2	4	0	0	77	5	55
2017	AS-02	44	30	14	3	6	2	1	76	9	87
2017	AS-03	37	32	13	13	5	0	0	68	18	60
2017	AS-04	33	36	14	14	0	5	0	72	14	44
2017	AS-05	31	43	0	15	8	4	0	76	24	52
2017	AS-06	15	43	18	12	12	0	0	58	24	33
2017	AS-07	27	36	11	16	9	0	0	63	25	44
2014	AS	29	40	17	7	5	2	0	70	12	362
2014	AS-01	31	39	16	6	6	2	0	71	13	49
2014	AS-02	31	30	26	7	3	2	0	63	11	96
2014	AS-03	25	51	9	9	7	0	0	75	16	57
2014	AS-04	20	54	20	5	0	2	0	75	5	41
2014	AS-05	37	35	14	2	9	2	0	74	12	43
2014	AS-06	16	53	10	13	3	5	0	73	16	38
2014	AS-07	43	29	14	9	6	0	0	71	14	35
2011	AS	28	35	18	8	7	4	0	66	16	456
2011	AS-01	33	34	15	5	5	7	2	73	10	106
2011	AS-02	33	37	16	6	6	2	0	72	12	102
2011	AS-03	26	36	20	9	7	1	0	63	16	74
2011	AS-04	24	33	26	5	10	2	0	59	15	42
2011	AS-05	33	33	16	5	12	0	0	67	18	57
2011	AS-06	11	32	24	21	8	5	0	44	31	38
2011	AS-07	18	33	15	21	3	9	0	57	27	33
2008	AS	33	33	17	6	7	4	0	69	14	249
2008	AS-01	41	29	15	1	7	6	0	75	9	68
2008	AS-02	33	33	20	4	7	2	0	68	11	45
2008	AS-03	21	48	15	4	10	2	0	70	15	48
2008	AS-04	43	36	7	14	0	0	0	79	14	14
2008	AS-05	29	29	21	4	8	8	0	64	14	24
2008	AS-06	33	14	33	14	5	0	0	48	19	21
2008	AS-07	33	33	14	14	5	0	0	67	19	21

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	31	20	13	8	3	0	58	21	386
2017	AS-01	34	21	24	16	2	4	0	57	18	55
2017	AS-02	38	33	15	3	6	5	0	75	10	87
2017	AS-03	30	23	22	15	10	0	0	53	25	60
2017	AS-04	21	36	23	7	7	7	0	61	14	44
2017	AS-05	13	42	12	17	10	6	0	59	28	52
2017	AS-06	12	34	25	12	15	3	0	47	28	33
2017	AS-07	11	34	23	25	7	0	0	45	32	44
2014	AS	19	43	18	12	4	4	0	65	17	363
2014	AS-01	24	37	18	2	6	12	0	70	9	49
2014	AS-02	25	35	25	9	3	3	0	62	13	97
2014	AS-03	18	49	12	16	5	0	0	67	21	57
2014	AS-04	12	46	24	10	2	5	0	62	13	41
2014	AS-05	16	49	14	14	5	2	0	67	19	43
2014	AS-06	11	50	13	15	5	5	0	64	22	38
2014	AS-07	17	49	8	23	3	0	0	66	26	35
2011	AS	19	40	19	10	5	6	0	64	16	457
2011	AS-01	27	41	15	7	4	7	0	73	11	106
2011	AS-02	24	39	22	4	4	7	0	68	8	103
2011	AS-03	16	39	25	9	3	7	1	59	13	75
2011	AS-04	15	41	12	20	12	0	0	56	32	41
2011	AS-05	14	47	19	9	11	0	0	61	19	57
2011	AS-06	13	32	18	24	3	11	0	50	29	38
2011	AS-07	12	45	15	15	6	6	0	61	23	33
2008	AS	17	37	14	17	6	9	0	59	26	248
2008	AS-01	19	43	10	12	3	12	0	71	17	67
2008	AS-02	29	27	16	13	4	11	0	63	20	45
2008	AS-03	10	38	17	17	13	6	0	51	31	48
2008	AS-04	14	57	7	21	0	0	0	71	21	14
2008	AS-05	8	42	21	13	4	13	0	57	19	24
2008	AS-06	10	33	10	29	14	5	0	45	45	21
2008	AS-07	14	29	14	38	5	0	0	43	43	21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	30	16	13	9	4	61	22	386
2017	AS-01	39	23	15	12	9	2	64	22	55
2017	AS-02	38	30	19	2	8	2	70	11	87
2017	AS-03	32	27	20	13	8	0	58	22	60
2017	AS-04	28	29	20	11	2	9	63	15	44
2017	AS-05	19	37	10	23	8	4	58	32	52
2017	AS-06	12	34	9	21	12	12	52	37	33
2017	AS-07	25	32	16	16	11	0	57	27	44
2014	AS	22	33	18	13	8	6	59	22	362
2014	AS-01	29	33	20	0	8	10	68	9	49
2014	AS-02	26	26	22	14	5	7	56	20	96
2014	AS-03	23	35	18	12	9	4	60	22	57
2014	AS-04	20	34	22	15	5	5	56	21	41
2014	AS-05	21	44	9	11	9	5	68	22	43
2014	AS-06	11	34	13	21	10	11	50	35	38
2014	AS-07	20	37	11	20	9	3	59	29	35
2011	AS	22	34	17	11	8	9	61	20	457
2011	AS-01	28	36	10	11	4	10	72	17	106
2011	AS-02	26	33	22	5	7	7	64	13	103
2011	AS-03	17	37	13	16	7	9	60	25	75
2011	AS-04	20	27	22	15	7	10	51	24	41
2011	AS-05	14	37	23	9	12	5	54	22	57
2011	AS-06	13	26	18	8	18	16	47	31	38
2011	AS-07	21	39	6	18	9	6	65	29	33
2008	AS	20	37	12	14	9	7	62	25	249
2008	AS-01	26	37	12	7	7	10	70	16	68
2008	AS-02	31	38	2	11	9	9	76	22	45
2008	AS-03	8	46	15	17	10	4	57	28	48
2008	AS-04	14	43	36	7	0	0	57	7	14
2008	AS-05	13	46	4	25	4	8	64	32	24
2008	AS-06	24	29	19	24	5	0	52	29	21
2008	AS-07	19	14	14	29	19	5	35	50	21

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	24	36	16	14	8	2	0	60	23	386
2017	AS-01	37	25	20	9	5	4	0	65	15	55
2017	AS-02	36	31	15	7	7	5	0	70	14	87
2017	AS-03	22	33	23	10	12	0	0	55	22	60
2017	AS-04	17	49	14	18	0	2	0	68	18	44
2017	AS-05	14	41	10	21	13	2	0	55	35	52
2017	AS-06	15	40	21	12	12	0	0	55	24	33
2017	AS-07	13	37	11	30	9	0	0	50	39	44
2014	AS	16	42	18	14	7	2	0	60	22	363
2014	AS-01	22	41	18	8	6	4	0	66	15	49
2014	AS-02	21	31	28	13	5	1	1	53	19	97
2014	AS-03	14	51	16	12	5	2	0	66	18	57
2014	AS-04	12	56	17	5	10	0	0	68	15	41
2014	AS-05	11	52	14	14	7	2	0	64	22	43
2014	AS-06	11	40	10	26	11	3	0	52	38	38
2014	AS-07	14	40	11	26	9	0	0	54	34	35
2011	AS	19	36	17	18	9	1	0	56	27	457
2011	AS-01	27	40	12	12	7	2	0	68	19	106
2011	AS-02	23	32	18	17	10	0	0	55	26	103
2011	AS-03	16	31	28	21	3	1	0	47	24	75
2011	AS-04	20	27	12	24	17	0	0	46	41	41
2011	AS-05	12	49	12	14	12	0	0	61	26	57
2011	AS-06	13	26	18	26	13	3	0	41	41	38
2011	AS-07	12	42	12	24	6	3	0	56	31	33
2008	AS	21	40	12	15	8	4	0	64	24	248
2008	AS-01	29	34	15	13	4	4	0	66	18	68
2008	AS-02	31	36	7	20	4	2	0	68	25	45
2008	AS-03	10	58	13	10	6	2	0	70	17	48
2008	AS-04	14	50	7	21	0	7	0	69	23	14
2008	AS-05	13	46	13	13	17	0	0	58	29	24
2008	AS-06	14	19	14	19	29	5	0	35	50	21
2008	AS-07	25	35	15	15	10	0	0	60	25	20

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	45	16	6	1	1	0	77	7	385
2017	AS-01	43	36	18	2	0	2	0	80	2	55
2017	AS-02	30	49	15	2	1	2	0	81	4	87
2017	AS-03	34	42	17	5	2	0	0	76	7	59
2017	AS-04	33	38	14	13	0	2	0	72	14	44
2017	AS-05	23	56	10	10	2	0	0	79	11	52
2017	AS-06	28	46	18	6	3	0	0	73	9	33
2017	AS-07	29	43	18	7	2	0	0	73	9	44
2014	AS	28	45	13	8	3	2	1	75	12	362
2014	AS-01	18	53	14	8	2	2	2	74	11	49
2014	AS-02	32	32	18	7	4	5	1	69	12	96
2014	AS-03	33	46	9	9	4	0	0	79	12	57
2014	AS-04	32	44	15	5	2	0	2	78	8	41
2014	AS-05	25	56	12	2	2	2	0	83	5	43
2014	AS-06	21	55	11	13	0	0	0	77	13	38
2014	AS-07	26	46	6	17	6	0	0	72	23	35
2011	AS	37	39	14	7	2	1	0	76	10	457
2011	AS-01	50	31	14	1	2	2	0	83	3	106
2011	AS-02	43	32	13	9	0	3	0	78	9	102
2011	AS-03	32	40	19	7	3	0	0	72	9	75
2011	AS-04	36	45	14	5	0	0	0	81	5	42
2011	AS-05	21	58	11	7	4	0	0	79	11	57
2011	AS-06	24	39	11	16	8	3	0	65	24	38
2011	AS-07	27	39	12	21	0	0	0	67	21	33

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	40	13	3	1	4	1	82	4	385
2017	AS-01	41	38	7	6	0	9	0	86	6	55
2017	AS-02	39	41	14	2	0	2	1	83	2	87
2017	AS-03	39	41	15	2	0	3	0	83	2	59
2017	AS-04	37	34	20	4	0	5	0	74	5	44
2017	AS-05	35	38	17	2	2	4	2	78	4	52
2017	AS-06	34	52	6	3	0	6	0	91	3	33
2017	AS-07	48	34	9	5	2	2	0	83	7	44
2014	AS	39	36	13	3	2	7	1	81	5	363
2014	AS-01	22	39	20	0	4	12	2	71	5	49
2014	AS-02	38	30	18	2	1	10	1	77	3	97
2014	AS-03	42	40	7	5	2	4	0	85	7	57
2014	AS-04	41	39	12	0	0	7	0	87	0	41
2014	AS-05	49	32	7	2	2	7	0	87	5	43
2014	AS-06	34	47	8	5	0	5	0	86	6	38
2014	AS-07	43	37	9	9	3	0	0	80	11	35
2011	AS	39	37	13	4	1	6	0	81	5	457
2011	AS-01	51	29	8	4	0	8	1	88	4	106
2011	AS-02	44	32	12	4	0	8	0	83	4	102
2011	AS-03	36	35	17	3	1	8	0	77	4	75
2011	AS-04	26	45	21	2	0	5	0	75	3	42
2011	AS-05	30	40	16	7	2	4	2	74	9	57
2011	AS-06	42	39	8	3	3	5	0	86	6	38
2011	AS-07	24	48	18	6	0	3	0	75	6	33

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	34	10	7	2	3	1	80	9	384
2017	AS-01	32	27	17	7	4	9	4	68	12	54
2017	AS-02	39	31	15	13	0	1	1	72	13	87
2017	AS-03	39	34	14	12	0	2	0	74	12	59
2017	AS-04	44	52	5	0	0	0	0	95	0	44
2017	AS-05	42	33	8	6	6	6	0	80	12	52
2017	AS-06	55	37	6	0	0	3	0	94	0	33
2017	AS-07	57	36	2	5	0	0	0	93	5	44
2014	AS	43	37	9	5	2	2	2	83	8	363
2014	AS-01	35	39	6	6	6	2	6	80	13	49
2014	AS-02	32	40	11	10	1	3	2	76	12	97
2014	AS-03	44	39	9	2	4	2	2	85	5	57
2014	AS-04	51	37	10	0	0	2	0	90	0	41
2014	AS-05	56	31	7	2	5	0	0	86	6	43
2014	AS-06	50	34	8	5	0	0	3	86	5	38
2014	AS-07	49	37	9	3	3	0	0	86	6	35
2011	AS	41	35	10	6	4	2	1	79	11	456
2011	AS-01	43	32	7	8	4	4	2	80	13	106
2011	AS-02	42	35	12	3	6	0	2	79	9	102
2011	AS-03	37	33	11	9	4	4	1	75	14	75
2011	AS-04	40	38	17	2	2	0	0	79	5	42
2011	AS-05	45	32	7	7	7	0	2	78	15	56
2011	AS-06	42	32	8	8	3	8	0	80	11	38
2011	AS-07	33	48	9	6	3	0	0	82	9	33
2008	AS	40	29	8	11	6	6	0	73	18	248
2008	AS-01	38	29	9	7	7	9	0	74	16	68
2008	AS-02	42	22	11	13	4	7	0	69	19	45
2008	AS-03	29	29	8	25	6	2	0	60	32	48
2008	AS-04	43	43	0	7	0	7	0	92	8	14
2008	AS-05	42	29	4	8	13	4	0	74	22	24
2008	AS-06	43	33	14	0	0	5	5	84	0	21
2008	AS-07	57	29	10	5	0	0	0	86	5	21

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	32	21	10	5	4	1	63	15	385
2017	AS-01	23	29	20	11	7	9	2	58	20	55
2017	AS-02	30	26	20	13	5	6	1	61	18	87
2017	AS-03	31	30	22	10	7	0	0	61	17	59
2017	AS-04	30	36	18	9	0	7	0	71	10	44
2017	AS-05	23	34	28	6	6	4	0	59	12	52
2017	AS-06	37	34	21	3	0	6	0	75	3	33
2017	AS-07	32	36	18	9	5	0	0	68	14	44
2014	AS	31	33	17	9	3	5	2	69	13	363
2014	AS-01	33	31	12	6	4	10	4	74	12	49
2014	AS-02	25	26	26	11	4	6	2	55	17	97
2014	AS-03	35	40	7	7	4	5	2	81	11	57
2014	AS-04	37	37	15	7	0	2	2	77	8	41
2014	AS-05	35	31	16	9	5	2	2	69	15	43
2014	AS-06	34	26	19	11	3	8	0	65	14	38
2014	AS-07	23	49	20	6	3	0	0	71	9	35
2011	AS	24	32	21	9	5	7	2	62	16	456
2011	AS-01	22	37	19	8	7	7	2	64	15	106
2011	AS-02	28	25	27	6	4	8	1	59	11	102
2011	AS-03	20	22	24	11	7	11	5	50	21	74
2011	AS-04	31	29	24	10	5	0	2	61	15	42
2011	AS-05	25	33	14	9	9	7	4	65	20	57
2011	AS-06	21	39	18	11	3	8	0	66	14	38
2011	AS-07	24	45	9	18	3	0	0	70	21	33

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	19	20	18	13	15	11	4	46	33	385
2017	AS-01	24	16	20	18	12	7	4	44	34	55
2017	AS-02	23	24	16	9	11	13	3	56	24	87
2017	AS-03	19	15	27	12	12	7	9	40	28	59
2017	AS-04	24	20	16	16	11	9	5	51	31	44
2017	AS-05	14	27	15	8	25	11	0	45	37	52
2017	AS-06	9	19	21	21	12	18	0	34	40	33
2017	AS-07	20	20	11	16	14	11	7	50	37	44
2014	AS	17	21	22	14	12	12	3	44	30	363
2014	AS-01	18	18	18	10	10	18	6	49	27	49
2014	AS-02	14	23	24	15	14	6	3	41	33	97
2014	AS-03	18	21	25	14	7	14	2	46	25	57
2014	AS-04	15	32	24	5	7	15	2	56	15	41
2014	AS-05	16	21	16	19	14	14	0	44	38	43
2014	AS-06	13	16	18	16	16	21	0	37	40	38
2014	AS-07	23	14	26	17	11	3	6	41	31	35
2011	AS	19	20	17	12	14	14	5	47	32	456
2011	AS-01	23	19	17	7	13	15	7	53	25	106
2011	AS-02	29	23	10	8	16	12	3	61	28	102
2011	AS-03	14	24	22	15	9	12	4	45	29	74
2011	AS-04	10	12	31	7	17	17	7	28	31	42
2011	AS-05	19	18	12	16	16	14	5	46	39	57
2011	AS-06	8	21	13	24	18	16	0	34	50	38
2011	AS-07	9	18	21	27	6	12	6	33	41	33

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	59	25	7	6	2	1	2	85	8	384
2017	AS-01	58	27	8	0	4	0	4	88	4	54
2017	AS-02	59	24	10	5	0	1	1	85	5	87
2017	AS-03	58	25	10	2	2	0	4	86	3	60
2017	AS-04	57	27	5	7	2	2	0	86	9	44
2017	AS-05	69	23	4	4	0	0	0	92	4	52
2017	AS-06	55	24	3	15	3	0	0	79	18	33
2017	AS-07	58	19	5	14	2	0	2	78	17	43
2014	AS	60	25	7	4	2	1	1	87	5	363
2014	AS-01	57	22	12	2	0	2	4	85	2	49
2014	AS-02	56	24	11	5	1	1	2	82	6	97
2014	AS-03	74	18	5	2	2	0	0	91	4	57
2014	AS-04	59	32	7	0	0	0	2	93	0	41
2014	AS-05	54	33	5	2	6	0	0	86	9	43
2014	AS-06	53	37	5	5	0	0	0	89	5	38
2014	AS-07	68	20	0	9	3	0	0	89	11	35

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	71	20	4	1	1	2	1	94	2	385
2017	AS-01	82	13	4	0	0	2	0	96	0	54
2017	AS-02	73	21	2	1	1	1	1	95	2	87
2017	AS-03	72	13	7	0	3	2	3	90	3	60
2017	AS-04	80	16	2	0	0	2	0	98	0	44
2017	AS-05	59	35	2	2	0	0	2	96	2	52
2017	AS-06	67	21	3	3	0	3	3	94	3	33
2017	AS-07	66	18	7	2	0	7	0	90	2	44
2014	AS	70	23	3	1	0	2	1	96	1	363
2014	AS-01	69	24	0	0	0	4	2	100	0	49
2014	AS-02	67	25	4	0	1	1	2	95	1	97
2014	AS-03	72	23	2	2	0	2	0	96	2	57
2014	AS-04	73	27	0	0	0	0	0	100	0	41
2014	AS-05	69	26	2	0	0	2	0	98	0	43
2014	AS-06	69	18	5	3	0	3	3	92	3	38
2014	AS-07	71	20	9	0	0	0	0	91	0	35
2011	AS	72	18	5	1	0	1	2	93	2	457
2011	AS-01	69	20	3	2	1	1	5	94	3	106
2011	AS-02	77	17	2	1	0	2	1	97	1	102
2011	AS-03	73	21	4	1	0	0	0	95	1	75
2011	AS-04	71	14	12	0	0	0	2	88	0	42
2011	AS-05	75	19	4	2	0	0	0	95	2	57
2011	AS-06	61	26	11	0	0	3	0	89	0	38
2011	AS-07	70	0	18	3	0	3	6	77	3	33
2008	AS	71	16	6	2	2	1	1	89	4	249
2008	AS-01	72	13	6	4	1	0	3	88	6	68
2008	AS-02	73	11	2	4	7	2	0	86	11	45
2008	AS-03	71	21	8	0	0	0	0	92	0	48
2008	AS-04	79	21	0	0	0	0	0	100	0	14
2008	AS-05	71	13	17	0	0	0	0	83	0	24
2008	AS-06	71	24	5	0	0	0	0	95	0	21
2008	AS-07	76	19	0	0	0	5	0	100	0	21

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	37	12	8	5	2	1	74	13	384
2017	AS-01	32	35	11	11	5	4	2	71	17	54
2017	AS-02	40	40	8	5	5	2	0	82	9	86
2017	AS-03	40	32	15	7	5	2	0	73	12	60
2017	AS-04	32	45	11	9	2	0	0	77	11	44
2017	AS-05	32	39	11	8	6	4	0	74	14	52
2017	AS-06	34	40	15	9	3	0	0	73	12	33
2017	AS-07	38	27	16	11	5	0	2	67	16	44
2014	AS	31	33	17	11	5	2	1	66	17	362
2014	AS-01	29	27	20	10	8	6	0	59	20	49
2014	AS-02	31	30	21	10	7	1	0	61	18	97
2014	AS-03	30	44	11	11	4	2	0	75	14	57
2014	AS-04	33	38	20	3	0	5	3	76	3	40
2014	AS-05	32	42	12	11	2	0	0	75	14	43
2014	AS-06	29	24	18	19	3	5	3	57	23	38
2014	AS-07	37	26	14	20	3	0	0	63	23	35
2011	AS	36	33	16	7	4	3	0	71	12	458
2011	AS-01	41	29	14	7	6	2	2	73	13	106
2011	AS-02	45	26	14	9	4	3	0	73	13	103
2011	AS-03	35	41	16	3	4	1	0	77	7	75
2011	AS-04	33	38	17	10	0	2	0	73	10	42
2011	AS-05	35	30	18	11	5	2	0	66	16	57
2011	AS-06	24	37	24	3	5	8	0	66	9	38
2011	AS-07	21	39	21	12	3	3	0	63	16	33
2008	AS	33	35	14	9	6	4	1	70	15	249
2008	AS-01	32	31	10	9	6	9	3	72	17	68
2008	AS-02	42	29	20	7	2	0	0	71	9	45
2008	AS-03	17	56	15	8	4	0	0	73	13	48
2008	AS-04	43	29	29	0	0	0	0	71	0	14
2008	AS-05	46	29	8	8	8	0	0	75	17	24
2008	AS-06	33	33	5	14	10	5	0	70	25	21
2008	AS-07	29	29	14	14	5	10	0	63	21	21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	26	14	17	10	3	2	56	29	384
2017	AS-01	27	22	13	20	15	4	0	51	36	54
2017	AS-02	31	31	17	6	12	3	0	64	18	86
2017	AS-03	30	25	18	20	3	3	0	57	24	60
2017	AS-04	28	29	5	25	7	2	5	61	34	44
2017	AS-05	21	27	19	10	17	4	2	51	28	52
2017	AS-06	30	22	19	18	6	3	3	55	25	33
2017	AS-07	34	21	5	32	5	0	5	57	38	44
2014	AS	18	27	16	17	18	2	2	47	37	363
2014	AS-01	16	22	18	16	22	2	2	40	40	49
2014	AS-02	17	23	20	13	23	1	4	41	38	97
2014	AS-03	21	30	12	23	12	2	0	52	36	57
2014	AS-04	20	39	20	12	5	0	5	62	18	41
2014	AS-05	14	37	14	14	16	2	2	54	32	43
2014	AS-06	21	19	3	26	23	5	3	43	54	38
2014	AS-07	23	23	17	20	17	0	0	46	37	35
2011	AS	17	28	16	16	16	3	3	48	35	458
2011	AS-01	19	25	19	13	16	3	5	48	32	106
2011	AS-02	20	24	12	15	19	5	5	49	38	103
2011	AS-03	11	31	19	15	20	3	3	44	37	75
2011	AS-04	19	21	14	29	14	0	2	41	44	42
2011	AS-05	16	39	16	14	14	2	0	55	29	57
2011	AS-06	8	29	29	13	13	3	5	40	29	38
2011	AS-07	21	33	6	27	9	3	0	56	38	33
2008	AS	18	39	13	16	12	2	1	59	28	248
2008	AS-01	19	43	12	12	7	4	1	67	21	67
2008	AS-02	11	51	4	18	13	2	0	64	32	45
2008	AS-03	15	31	17	23	15	0	0	46	38	48
2008	AS-04	36	36	14	14	0	0	0	71	14	14
2008	AS-05	33	25	8	21	13	0	0	58	33	24
2008	AS-06	14	38	24	10	10	0	5	55	20	21
2008	AS-07	14	38	14	10	19	0	5	55	30	21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	33	23	8	4	3	1	63	13	382
2017	AS-01	34	22	26	11	4	4	0	58	15	54
2017	AS-02	28	34	25	8	3	1	0	63	11	87
2017	AS-03	28	28	27	5	7	5	0	58	13	58
2017	AS-04	30	40	18	5	2	2	2	74	7	44
2017	AS-05	30	35	18	6	6	4	2	69	12	51
2017	AS-06	15	52	24	3	6	0	0	67	9	33
2017	AS-07	36	30	21	11	2	0	0	66	14	44

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	45	34	12	3	2	3	82	5	385
2017	AS-01	42	33	17	5	0	4	77	6	54
2017	AS-02	50	31	17	0	1	1	81	1	87
2017	AS-03	47	32	10	8	2	2	80	10	60
2017	AS-04	51	29	9	5	2	5	83	7	44
2017	AS-05	40	47	2	2	2	8	94	4	52
2017	AS-06	52	27	15	3	0	3	82	3	33
2017	AS-07	38	43	14	0	2	2	83	2	44
2014	AS	55	27	12	3	1	3	84	4	362
2014	AS-01	47	33	14	0	2	4	83	2	49
2014	AS-02	54	22	13	6	2	3	78	9	96
2014	AS-03	65	28	7	0	0	0	93	0	57
2014	AS-04	51	34	12	0	0	2	88	0	41
2014	AS-05	53	26	9	2	0	9	88	2	43
2014	AS-06	58	13	21	2	3	3	74	5	38
2014	AS-07	51	37	6	6	0	0	89	6	35

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	47	36	10	4	2	1	0	84	5	385
2017	AS-01	54	22	16	5	2	0	0	77	7	54
2017	AS-02	53	35	7	2	1	1	0	90	3	87
2017	AS-03	52	35	5	5	2	2	0	88	7	60
2017	AS-04	46	38	11	2	2	0	0	84	5	44
2017	AS-05	46	41	8	2	2	2	0	88	4	52
2017	AS-06	40	48	6	3	0	3	0	91	3	33
2017	AS-07	38	36	18	7	0	0	0	75	7	44
2014	AS	50	32	9	3	2	3	0	85	6	363
2014	AS-01	35	41	8	2	8	4	2	80	11	49
2014	AS-02	48	32	10	4	2	3	0	83	6	97
2014	AS-03	56	33	5	4	2	0	0	89	5	57
2014	AS-04	44	44	10	2	0	0	0	88	2	41
2014	AS-05	58	26	7	0	0	9	0	92	0	43
2014	AS-06	50	23	13	8	3	3	0	76	11	38
2014	AS-07	60	28	6	3	3	0	0	89	6	35
2011	AS	39	37	14	4	4	2	0	78	7	456
2011	AS-01	46	36	10	2	4	2	0	84	6	106
2011	AS-02	44	33	15	4	2	3	0	79	6	103
2011	AS-03	37	31	21	5	3	3	0	70	8	75
2011	AS-04	37	41	12	0	10	0	0	78	10	41
2011	AS-05	41	36	9	5	7	2	0	78	13	56
2011	AS-06	16	58	16	5	3	3	0	76	8	38
2011	AS-07	30	42	21	3	0	3	0	75	3	33

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	52	33	10	4	2	0	0	85	5	385
2017	AS-01	58	22	13	5	2	0	0	80	7	54
2017	AS-02	60	30	7	3	0	0	0	90	3	87
2017	AS-03	53	32	10	2	2	2	0	86	3	60
2017	AS-04	46	43	7	2	2	0	0	89	5	44
2017	AS-05	59	29	8	2	2	0	0	89	4	52
2017	AS-06	40	45	9	6	0	0	0	85	6	33
2017	AS-07	43	37	11	7	2	0	0	79	9	44
2014	AS	54	34	10	1	1	0	0	88	2	362
2014	AS-01	49	39	8	2	2	0	0	88	4	49
2014	AS-02	48	34	14	1	1	0	1	83	2	97
2014	AS-03	58	35	5	2	0	0	0	93	2	57
2014	AS-04	58	33	10	0	0	0	0	90	0	40
2014	AS-05	63	23	11	2	0	0	0	86	2	43
2014	AS-06	48	42	8	0	3	0	0	90	3	38
2014	AS-07	57	31	9	0	3	0	0	89	3	35
2011	AS	47	36	11	4	2	1	0	83	6	456
2011	AS-01	52	31	9	4	2	2	0	85	6	105
2011	AS-02	50	32	14	4	1	0	0	82	5	103
2011	AS-03	49	31	13	3	3	1	0	81	5	75
2011	AS-04	41	39	15	5	0	0	0	80	5	41
2011	AS-05	47	39	5	7	2	0	0	86	9	57
2011	AS-06	26	63	3	8	0	0	0	89	8	38
2011	AS-07	42	33	21	0	3	0	0	76	3	33
2008	AS	46	37	9	3	4	1	0	84	7	248
2008	AS-01	56	25	9	4	3	3	0	83	8	68
2008	AS-02	44	44	4	4	2	0	0	89	7	45
2008	AS-03	35	54	8	0	2	0	0	90	2	48
2008	AS-04	50	36	14	0	0	0	0	86	0	14
2008	AS-05	58	25	0	8	8	0	0	83	17	24
2008	AS-06	29	43	24	0	5	0	0	71	5	21
2008	AS-07	50	30	10	5	5	0	0	80	10	20

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	30	17	5	5	1	72	10	385
2017	AS-01	52	22	18	5	0	2	76	6	54
2017	AS-02	45	32	14	5	5	0	77	9	87
2017	AS-03	43	27	15	7	7	2	71	14	60
2017	AS-04	39	41	11	5	5	0	80	9	44
2017	AS-05	40	39	11	6	4	0	79	10	52
2017	AS-06	19	39	27	6	6	3	60	12	33
2017	AS-07	47	14	25	7	7	0	61	14	44
2014	AS	31	37	20	7	4	1	69	11	363
2014	AS-01	37	37	18	4	4	0	73	8	49
2014	AS-02	33	28	24	8	6	1	61	15	97
2014	AS-03	23	47	19	7	4	0	70	11	57
2014	AS-04	37	44	12	7	0	0	80	7	41
2014	AS-05	42	35	14	5	5	0	77	9	43
2014	AS-06	19	39	27	8	5	3	59	13	38
2014	AS-07	29	40	20	9	3	0	69	11	35
2011	AS	34	31	17	10	6	2	66	17	458
2011	AS-01	33	33	18	5	7	5	69	12	106
2011	AS-02	45	26	11	12	6	1	72	18	103
2011	AS-03	35	32	13	12	8	0	67	20	75
2011	AS-04	33	29	19	12	7	0	62	19	42
2011	AS-05	33	32	21	9	5	0	65	14	57
2011	AS-06	13	39	18	21	5	3	54	27	38
2011	AS-07	30	27	30	6	6	0	58	12	33

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	32	16	6	4	0	0	74	10	383
2017	AS-01	50	22	20	6	0	2	0	74	6	53
2017	AS-02	43	34	14	6	3	0	0	77	9	86
2017	AS-03	48	28	13	5	5	0	0	77	10	60
2017	AS-04	39	43	9	5	5	0	0	82	9	44
2017	AS-05	42	39	9	8	2	0	0	81	10	52
2017	AS-06	22	36	27	12	3	0	0	58	15	33
2017	AS-07	43	25	18	9	5	0	0	68	14	44
2014	AS	33	40	15	7	4	0	0	73	11	362
2014	AS-01	38	33	19	6	4	0	0	71	10	48
2014	AS-02	35	31	21	8	4	0	1	67	13	97
2014	AS-03	25	51	14	7	4	0	0	75	11	57
2014	AS-04	39	49	7	5	0	0	0	88	5	41
2014	AS-05	42	35	12	7	5	0	0	77	11	43
2014	AS-06	19	52	13	11	5	0	0	71	16	38
2014	AS-07	34	43	14	6	3	0	0	77	9	35
2011	AS	33	34	18	9	5	1	0	67	14	456
2011	AS-01	33	32	21	6	5	3	0	68	11	105
2011	AS-02	44	27	16	9	5	0	0	71	14	103
2011	AS-03	35	32	17	9	7	0	0	67	16	75
2011	AS-04	32	32	24	10	2	0	0	63	12	41
2011	AS-05	33	40	11	12	4	0	0	74	16	57
2011	AS-06	11	47	18	13	8	3	0	59	22	38
2011	AS-07	27	33	24	9	6	0	0	61	15	33
2008	AS	33	42	11	8	4	1	0	76	13	249
2008	AS-01	38	35	10	12	1	3	0	76	14	68
2008	AS-02	40	42	11	2	4	0	0	82	7	45
2008	AS-03	23	52	15	6	2	0	2	77	9	48
2008	AS-04	43	43	7	0	7	0	0	86	7	14
2008	AS-05	42	29	17	8	4	0	0	71	13	24
2008	AS-06	19	48	10	19	5	0	0	67	24	21
2008	AS-07	19	52	10	14	5	0	0	71	19	21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	24	18	10	9	4	1	61	20	384
2017	AS-01	32	26	24	11	5	2	0	59	17	54
2017	AS-02	43	21	17	6	10	2	1	66	17	87
2017	AS-03	33	17	25	13	7	3	2	53	21	60
2017	AS-04	37	38	5	11	9	0	0	75	20	44
2017	AS-05	42	27	15	6	6	4	0	72	12	52
2017	AS-06	18	24	28	9	12	6	3	46	23	33
2017	AS-07	29	23	11	16	9	9	2	59	28	44
2014	AS	26	29	22	10	10	2	1	56	21	363
2014	AS-01	35	27	20	8	8	2	0	63	17	49
2014	AS-02	25	26	20	13	12	2	2	53	27	97
2014	AS-03	18	37	19	9	14	4	0	56	24	57
2014	AS-04	32	34	17	12	2	0	2	68	15	41
2014	AS-05	33	21	28	7	9	2	0	55	17	43
2014	AS-06	19	21	26	13	16	3	3	42	31	38
2014	AS-07	26	37	23	9	3	3	0	65	12	35
2011	AS	28	25	19	12	13	3	1	55	25	458
2011	AS-01	28	22	14	15	14	5	2	54	31	106
2011	AS-02	33	20	21	9	14	3	0	55	23	103
2011	AS-03	28	25	21	5	15	5	0	56	21	75
2011	AS-04	36	26	17	12	5	2	2	65	18	42
2011	AS-05	21	35	16	14	12	2	0	57	27	57
2011	AS-06	13	26	18	21	16	3	3	42	39	38
2011	AS-07	27	27	27	6	9	3	0	56	16	33
2008	AS	26	28	13	18	8	7	1	58	28	249
2008	AS-01	29	19	12	22	10	6	1	52	35	68
2008	AS-02	27	33	18	9	4	9	0	66	15	45
2008	AS-03	21	42	8	17	6	6	0	67	24	48
2008	AS-04	36	21	36	0	7	0	0	57	7	14
2008	AS-05	33	13	8	25	8	13	0	52	38	24
2008	AS-06	14	24	14	29	10	5	5	42	42	21
2008	AS-07	29	33	10	19	10	0	0	62	29	21

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	AS	45	24	31	386
2017	AS-01	48	15	38	55
2017	AS-02	43	30	28	87
2017	AS-03	50	25	25	60
2017	AS-04	50	21	29	44
2017	AS-05	27	40	32	52
2017	AS-06	51	18	31	33
2017	AS-07	55	16	29	44
2014	AS	46	25	29	363
2014	AS-01	45	20	35	49
2014	AS-02	47	23	30	97
2014	AS-03	35	28	37	57
2014	AS-04	37	22	41	41
2014	AS-05	47	28	25	43
2014	AS-06	68	27	5	38
2014	AS-07	48	29	23	35
2011	AS	45	24	31	458
2011	AS-01	58	17	25	106
2011	AS-02	41	23	36	103
2011	AS-03	39	24	37	75
2011	AS-04	33	31	36	42
2011	AS-05	44	32	25	57
2011	AS-06	50	24	26	38
2011	AS-07	33	30	36	33

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	AS	9	29	42	3	10	7	175
2017	AS-01	4	23	40	0	26	8	26
2017	AS-02	11	38	30	3	11	8	37
2017	AS-03	10	37	33	3	7	10	30
2017	AS-04	9	32	45	0	5	10	22
2017	AS-05	15	23	42	0	7	14	14
2017	AS-06	12	12	65	6	6	0	17
2017	AS-07	8	33	46	8	4	0	24
2014	AS	10	25	47	6	9999	11	167
2014	AS-01	0	41	27	9	9999	23	22
2014	AS-02	2	22	52	7	9999	17	46
2014	AS-03	0	25	60	10	9999	5	20
2014	AS-04	20	20	40	0	9999	20	15
2014	AS-05	20	25	50	4	9999	0	20
2014	AS-06	15	15	58	8	9999	4	26
2014	AS-07	30	29	29	6	9999	6	17
2011	AS	13	22	52	4	9999	9	205
2011	AS-01	7	31	46	3	9999	13	61
2011	AS-02	5	21	57	2	9999	14	42
2011	AS-03	31	17	41	7	9999	3	29
2011	AS-04	7	29	64	0	9999	0	14
2011	AS-05	12	16	60	8	9999	4	25
2011	AS-06	16	16	58	5	9999	5	19
2011	AS-07	18	18	64	0	9999	0	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	18	82	385
2017	AS-01	21	79	55
2017	AS-02	16	84	86
2017	AS-03	15	85	60
2017	AS-04	18	82	44
2017	AS-05	17	83	52
2017	AS-06	30	70	33
2014	AS	14	86	363
2014	AS-02	10	90	97
2014	AS-03	18	82	57
2014	AS-04	20	80	41
2014	AS-05	21	79	43
2014	AS-06	13	87	38
2014	AS-07	17	83	35

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	AS	45	69
2017	AS-01	54	11
2017	AS-02	50	14
2014	AS	33	52
2014	AS-02	50	10

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	67	69
2017	AS-01	82	11
2017	AS-02	57	14
2017	AS-06	61	10
2014	AS	71	52
2014	AS-02	50	10
2014	AS-03	80	10

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	AS	7	69
2017	AS-01	0	11
2014	AS-02	0	10
2014	AS-03	0	10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	AS	69
2017	AS-01	11
2017	AS-02	14
2017	AS-06	10
2014	AS	52
2014	AS-02	10
2014	AS-03	10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	AS-01	0	11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	AS	69
2017	AS-01	11
2017	AS-02	14
2017	AS-06	10
2014	AS	52
2014	AS-02	10
2014	AS-03	10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	AS-01	11
2017	AS-06	10
2014	AS-02	10
2014	AS-03	10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	AS	26	69
2017	AS-06	0	10
2014	AS	25	52

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	AS	48	69
2017	AS-01	46	11
2017	AS-02	43	14
2017	AS-06	70	10
2014	AS	42	52
2014	AS-03	60	10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	AS	35	69
2017	AS-01	45	11
2017	AS-02	43	14
2014	AS	52	52
2014	AS-02	50	10
2014	AS-03	80	10

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	AS	42	69
2017	AS-02	43	14
2014	AS	44	52
2014	AS-02	50	10
2014	AS-03	50	10

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	AS	32	69
2017	AS-01	46	11
2017	AS-06	51	10
2014	AS	29	52

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	AS	52	69
2017	AS-01	64	11
2017	AS-02	43	14
2017	AS-06	61	10
2014	AS	56	52
2014	AS-02	80	10
2014	AS-03	60	10

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	AS	30	69
2017	AS-02	43	14
2014	AS	29	52
2014	AS-02	60	10

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	AS-01	11
2017	AS-06	10
2014	AS-02	10
2014	AS-03	10

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	AS	10	69
2014	AS-03	0	10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	AS	48	69
2017	AS-06	70	10
2014	AS	40	52

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	AS	23	69
2017	AS-01	46	11
2014	AS	23	52
2014	AS-02	0	10

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	17	69
2017	AS-01	0	11
2014	AS-03	0	10

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AS	45	69
2017	AS-01	63	11
2017	AS-02	36	14
2014	AS	52	52
2014	AS-02	60	10
2014	AS-03	50	10

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	AS	20	69
2014	AS	29	52

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	AS	9	69
2017	AS-01	0	11
2014	AS	13	52
2014	AS-02	0	10

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	AS	12	69
2014	AS	0	52
2014	AS-02	0	10
2014	AS-03	0	10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	AS	13	69
2014	AS	17	52

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	AS-01	11
2017	AS-02	14
2014	AS-02	10
2014	AS-03	10

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	AS	13	69
2017	AS-06	0	10
2014	AS-03	0	10

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	7	69
2017	AS-01	0	11
2017	AS-02	0	14
2014	AS-03	0	10

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AS	25	69
2014	AS	37	52

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	AS	8	67
2014	AS	12	51

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	AS	21	67
2014	AS	12	51
2014	AS-02	0	10

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	AS	7	67
2014	AS-02	0	10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	AS-01	0	11
2014	AS-02	0	10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	16	67
2014	AS	16	51

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	24	67
2017	AS-02	36	14
2014	AS	22	51
2014	AS-02	0	10

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	AS	12	67
2014	AS	0	51
2014	AS-02	0	10
2014	AS-03	0	10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	AS	12	67

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AS	20	67
2014	AS	26	51

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	AS	12	67
2014	AS-02	0	10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AS	54	67
2017	AS-01	45	11
2014	AS	39	51

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	AS-02	14
2014	AS	51
2014	AS-02	10
2014	AS-03	10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	51	67
2017	AS-01	46	11
2014	AS	55	51
2014	AS-02	70	10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	AS-01	0	11
2017	AS-02	0	14

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	21	67
2014	AS-02	0	10
2014	AS-03	0	10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	80	20	68
2017	AS-01	100	0	11
2017	AS-02	71	29	14
2017	AS-06	88	12	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	16	16	6	6	26	10	57	18	385
2017	AS-01	25	7	16	5	9	23	14	51	23	55
2017	AS-02	24	22	15	6	1	22	11	68	10	87
2017	AS-03	27	25	22	5	5	7	10	62	12	60
2017	AS-04	26	7	16	5	9	36	2	53	22	44
2017	AS-05	18	14	10	6	6	33	14	60	22	51
2017	AS-06	7	21	22	9	9	30	3	41	27	33
2017	AS-07	14	13	21	7	2	34	9	47	16	44
2014	AS	19	19	17	4	3	31	7	62	11	363
2014	AS-01	18	18	14	4	2	35	8	64	11	49
2014	AS-02	21	23	20	4	2	26	5	63	9	97
2014	AS-03	25	16	18	7	2	23	11	61	13	57
2014	AS-04	22	29	17	0	5	22	5	70	7	41
2014	AS-05	19	19	7	5	0	37	14	77	10	43
2014	AS-06	13	13	13	3	5	45	8	55	17	38
2014	AS-07	11	9	26	6	6	40	3	35	20	35

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	26	16	6	3	10	1	72	10	385
2017	AS-01	37	18	16	5	5	14	4	67	13	55
2017	AS-02	42	23	21	3	0	10	1	73	4	87
2017	AS-03	41	27	15	3	2	10	2	77	6	59
2017	AS-04	42	20	16	7	7	9	0	68	15	44
2017	AS-05	36	37	9	2	4	12	0	83	6	52
2017	AS-06	22	39	12	15	3	9	0	67	20	33
2017	AS-07	41	25	18	9	0	7	0	70	10	44
2014	AS	34	30	17	3	2	13	1	74	6	363
2014	AS-01	37	27	10	2	2	22	0	82	5	49
2014	AS-02	36	25	22	4	2	9	2	69	7	97
2014	AS-03	42	26	14	4	2	11	2	78	6	57
2014	AS-04	34	49	10	0	0	7	0	89	0	41
2014	AS-05	33	33	16	0	4	9	5	76	5	43
2014	AS-06	19	39	19	5	0	19	0	71	7	38
2014	AS-07	29	20	20	6	9	17	0	59	17	35
2011	AS	34	28	22	4	2	10	0	69	7	457
2011	AS-01	35	30	19	3	2	10	0	73	5	105
2011	AS-02	38	25	22	1	1	13	0	72	2	103
2011	AS-03	35	29	23	1	5	7	0	69	7	75
2011	AS-04	43	29	21	2	0	5	0	75	3	42
2011	AS-05	25	33	18	11	4	11	0	65	16	57
2011	AS-06	26	18	29	11	3	13	0	52	15	38
2011	AS-07	30	30	27	6	0	6	0	65	6	33

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	45	11	8	5	2	3	76	13	386
2017	AS-01	22	33	13	9	12	4	7	62	24	55
2017	AS-02	22	39	21	6	7	3	2	64	14	87
2017	AS-03	22	52	13	8	3	2	0	75	12	60
2017	AS-04	33	54	5	5	5	0	0	86	9	44
2017	AS-05	29	50	6	12	4	0	0	78	15	52
2017	AS-06	49	42	3	6	0	0	0	91	6	33
2017	AS-07	39	43	2	7	0	0	9	90	8	44
2014	AS	33	46	10	5	2	1	4	82	8	363
2014	AS-01	16	43	20	8	6	0	6	63	15	49
2014	AS-02	27	45	11	6	3	2	5	78	10	97
2014	AS-03	33	49	9	4	2	2	2	85	5	57
2014	AS-04	39	54	7	0	0	0	0	93	0	41
2014	AS-05	47	39	7	5	2	0	0	86	7	43
2014	AS-06	29	50	8	11	0	0	3	81	11	38
2014	AS-07	46	40	3	3	0	0	9	94	3	35
2011	AS	32	49	8	4	2	1	3	84	7	456
2011	AS-01	28	39	14	4	6	2	8	74	11	105
2011	AS-02	33	44	7	9	4	3	0	80	13	102
2011	AS-03	24	60	9	4	1	1	0	85	5	75
2011	AS-04	29	62	2	5	0	0	2	93	5	42
2011	AS-05	49	40	9	0	0	0	2	91	0	57
2011	AS-06	29	66	3	3	0	0	0	95	3	38
2011	AS-07	39	42	6	0	0	0	12	93	0	33
2008	AS	29	45	6	11	4	2	4	77	16	249
2008	AS-01	21	41	9	13	9	1	6	67	24	68
2008	AS-02	22	49	4	18	2	4	0	74	21	45
2008	AS-03	33	48	2	8	2	2	4	87	11	48
2008	AS-04	57	21	21	0	0	0	0	79	0	14
2008	AS-05	33	42	4	17	0	0	4	78	17	24
2008	AS-06	33	52	0	5	0	0	10	95	5	21
2008	AS-07	29	52	10	10	0	0	0	81	10	21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	9	21	25	4	5	25	10	46	14	385
2017	AS-01	9	19	24	7	5	16	20	44	19	55
2017	AS-02	7	24	28	3	7	23	8	45	15	87
2017	AS-03	17	20	27	3	3	23	7	53	9	60
2017	AS-04	12	18	25	5	2	36	2	49	11	44
2017	AS-05	16	14	22	10	6	25	8	44	23	51
2017	AS-06	0	25	30	3	0	30	12	43	5	33
2017	AS-07	2	25	25	0	5	27	16	48	8	44
2014	AS	9	15	23	5	4	32	12	42	16	363
2014	AS-01	10	14	18	6	4	35	12	46	19	49
2014	AS-02	11	14	28	5	3	27	11	42	13	97
2014	AS-03	11	16	23	5	4	26	16	45	15	57
2014	AS-04	7	20	32	5	2	24	10	41	11	41
2014	AS-05	9	23	12	4	2	42	7	64	13	43
2014	AS-06	5	8	13	8	3	53	11	36	29	38
2014	AS-07	6	3	34	6	9	26	17	15	25	35
2011	AS	10	15	27	7	5	25	12	39	18	455
2011	AS-01	13	11	26	5	5	23	17	41	16	105
2011	AS-02	13	9	28	7	5	25	13	35	19	102
2011	AS-03	11	24	26	7	3	22	8	50	13	74
2011	AS-04	2	26	19	17	5	26	5	41	31	42
2011	AS-05	7	14	30	4	5	28	12	35	15	57
2011	AS-06	5	5	37	5	8	34	5	17	22	38
2011	AS-07	12	15	24	6	3	30	9	45	15	33

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	27	13	3	2	10	2	80	5	386
2017	AS-01	32	23	18	4	0	16	7	72	5	55
2017	AS-02	44	27	13	1	3	9	2	80	5	87
2017	AS-03	45	29	13	0	2	12	0	83	2	60
2017	AS-04	50	27	9	5	0	9	0	85	5	44
2017	AS-05	50	23	8	4	2	13	0	84	7	52
2017	AS-06	52	27	18	0	0	3	0	82	0	33
2017	AS-07	36	32	9	5	5	7	7	79	11	44
2014	AS	44	27	14	2	2	8	3	80	5	363
2014	AS-01	33	37	8	0	4	12	6	85	5	49
2014	AS-02	45	23	17	3	1	6	5	77	5	97
2014	AS-03	51	19	16	5	2	7	0	75	8	57
2014	AS-04	51	34	10	0	0	2	2	90	0	41
2014	AS-05	47	31	5	2	0	15	0	92	3	43
2014	AS-06	37	29	16	0	0	19	0	81	0	38
2014	AS-07	34	26	26	6	3	0	6	64	9	35
2011	AS	42	29	12	4	2	9	3	80	6	456
2011	AS-01	47	24	7	5	1	10	7	85	7	105
2011	AS-02	42	25	17	4	1	11	0	76	5	102
2011	AS-03	35	33	16	4	1	11	0	76	6	75
2011	AS-04	48	33	10	2	0	5	2	87	3	42
2011	AS-05	51	25	9	4	5	5	2	81	9	57
2011	AS-06	29	37	16	5	3	11	0	74	9	38
2011	AS-07	30	30	12	3	0	12	12	80	4	33
2008	AS	37	33	8	1	2	16	3	86	4	248
2008	AS-01	29	28	12	3	3	19	6	76	8	68
2008	AS-02	44	27	7	0	4	18	0	86	5	45
2008	AS-03	34	38	9	0	4	13	2	85	5	47
2008	AS-04	50	36	14	0	0	0	0	86	0	14
2008	AS-05	46	25	4	0	0	21	4	94	0	24
2008	AS-06	38	43	5	0	0	5	10	94	0	21
2008	AS-07	43	38	5	0	0	14	0	94	0	21

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	27	16	2	2	12	3	76	5	384
2017	AS-01	29	20	20	2	0	22	7	69	3	54
2017	AS-02	44	27	14	0	1	10	3	83	1	87
2017	AS-03	42	26	15	0	3	14	0	78	4	59
2017	AS-04	44	27	16	0	0	14	0	82	0	44
2017	AS-05	38	25	16	4	4	13	0	73	9	52
2017	AS-06	40	30	21	0	0	9	0	77	0	33
2017	AS-07	30	32	16	7	5	5	7	69	13	44
2014	AS	36	32	16	2	1	10	3	78	4	363
2014	AS-01	24	39	14	0	2	12	8	79	3	49
2014	AS-02	38	24	21	2	2	8	5	71	5	97
2014	AS-03	42	33	14	4	0	7	0	81	4	57
2014	AS-04	39	41	12	2	0	5	0	85	3	41
2014	AS-05	42	31	7	0	2	16	2	89	3	43
2014	AS-06	35	26	13	3	0	21	3	80	3	38
2014	AS-07	23	40	23	3	3	6	3	69	6	35
2011	AS	34	32	14	4	2	11	3	76	7	456
2011	AS-01	38	30	9	4	1	11	7	84	6	105
2011	AS-02	38	26	19	5	1	11	0	73	7	102
2011	AS-03	28	36	19	4	3	11	0	72	7	75
2011	AS-04	31	33	24	0	2	7	2	71	3	42
2011	AS-05	44	32	9	5	2	7	2	83	8	57
2011	AS-06	18	37	18	5	8	13	0	64	15	38
2011	AS-07	30	30	6	3	0	18	12	87	4	33
2008	AS	35	30	13	4	4	10	5	76	9	249
2008	AS-01	34	26	9	3	4	16	7	79	10	68
2008	AS-02	33	27	18	7	7	9	0	66	15	45
2008	AS-03	31	33	13	6	6	4	6	72	14	48
2008	AS-04	43	36	14	0	0	7	0	85	0	14
2008	AS-05	42	38	8	0	0	8	4	90	0	24
2008	AS-06	33	29	14	0	0	14	10	81	0	21
2008	AS-07	43	33	14	0	5	5	0	80	5	21

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	9	91	385
2017	AS-01	15	85	54
2017	AS-02	11	89	87
2014	AS	8	92	362
2014	AS-01	12	88	49
2014	AS-02	11	89	96

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	AS	51	33
2017	AS-02	70	10
2014	AS	34	29

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	82	33
2017	AS-02	90	10
2014	AS	79	29
2014	AS-02	82	11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	AS	33
2017	AS-02	10
2014	AS	29
2014	AS-02	11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	AS	33
2017	AS-02	10
2014	AS	29
2014	AS-02	11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	AS	33
2017	AS-02	10
2014	AS-02	11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	Total responses
2017	AS	33
2017	AS-02	10
2014	AS-02	11

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	AS	15	34
2014	AS	17	29
2014	AS-02	0	11

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	AS	15	34
2014	AS	0	29
2014	AS-02	0	11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	AS-02	0	10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	Total responses
2017	AS-02	10
2014	AS	29
2014	AS-02	11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	AS	20	34
2014	AS	31	29
2014	AS-02	45	11

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	AS	26	34
2017	AS-02	50	10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	AS-02	0	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	AS	0	34
2017	AS-02	0	10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	AS-02	0	10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	AS	18	34
2014	AS	28	29
2014	AS-02	45	11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	AS	0	34
2017	AS-02	0	10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	AS	21	34
2014	AS	17	29

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	AS	34
2017	AS-02	10
2014	AS	29
2014	AS-02	11

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	15	34
2014	AS	34	29

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AS	46	33
2017	AS-02	50	10

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	AS	22	33

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	AS-02	0	10
2014	AS-02	0	11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	AS	22	33
2014	AS	0	29
2014	AS-02	0	11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	AS	15	33
2014	AS	0	29
2014	AS-02	0	11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	AS	33
2017	AS-02	10
2014	AS	29
2014	AS-02	11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	AS-02	0	10
2014	AS-02	0	11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AS	39	33
2014	AS	62	29
2014	AS-02	64	11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	AS	30	33

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	AS	33
2017	AS-02	10
2014	AS-02	11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	AS-02	0	10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	AS	16	33
2017	AS-02	0	10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AS	16	33
2014	AS	28	29
2014	AS-02	45	11

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	AS	16	33
2017	AS-02	0	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AS	40	33
2014	AS	41	29

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	AS-02	10
2014	AS	29
2014	AS-02	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	70	33
2017	AS-02	50	10
2014	AS	72	29
2014	AS-02	73	11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	AS	0	33
2017	AS-02	0	10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	84	16	33
2017	AS-02	90	10	10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	19	18	19	2	2	31	9	62	6	385
2017	AS-01	27	7	28	2	2	24	11	52	6	54
2017	AS-02	20	25	11	5	0	27	12	74	8	87
2017	AS-03	28	22	17	2	2	23	7	71	5	60
2017	AS-04	17	11	25	2	2	36	7	49	8	44
2017	AS-05	21	17	14	2	2	34	9	69	7	52
2017	AS-06	10	18	24	0	3	36	9	51	5	33
2017	AS-07	9	18	23	0	0	43	7	54	0	44
2014	AS	20	15	17	3	1	38	6	61	8	363
2014	AS-01	22	14	16	2	4	33	8	62	10	49
2014	AS-02	23	17	19	5	3	26	7	60	12	97
2014	AS-03	21	16	12	2	0	39	11	72	3	57
2014	AS-04	22	20	22	0	0	34	2	65	0	41
2014	AS-05	23	7	11	2	0	51	5	69	5	43
2014	AS-06	13	10	18	3	0	53	3	53	6	38
2014	AS-07	9	14	23	6	0	46	3	45	11	35

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	31	14	3	2	12	1	78	6	384
2017	AS-01	38	22	18	5	2	11	4	70	9	54
2017	AS-02	45	29	11	1	0	13	1	85	1	87
2017	AS-03	40	30	10	2	2	15	2	84	4	60
2017	AS-04	31	32	18	2	2	12	2	73	5	43
2017	AS-05	33	36	12	6	2	11	0	78	9	52
2017	AS-06	25	48	9	6	0	12	0	83	7	33
2017	AS-07	41	27	18	2	0	11	0	77	3	44
2014	AS	33	26	18	2	1	17	2	73	5	363
2014	AS-01	35	20	16	4	2	20	2	71	8	49
2014	AS-02	36	21	21	2	4	12	4	68	7	97
2014	AS-03	39	25	12	4	0	18	4	80	4	57
2014	AS-04	32	37	20	0	0	12	0	78	0	41
2014	AS-05	39	26	19	0	0	14	2	78	0	43
2014	AS-06	27	28	16	0	0	29	0	78	0	38
2014	AS-07	17	40	17	9	0	17	0	69	10	35
2011	AS	39	31	17	2	0	10	1	79	3	456
2011	AS-01	43	30	12	2	0	10	2	84	2	106
2011	AS-02	47	27	15	0	0	11	0	84	0	102
2011	AS-03	36	34	18	3	0	8	1	78	3	74
2011	AS-04	40	29	21	2	2	5	0	73	5	42
2011	AS-05	33	32	19	4	0	12	0	74	4	57
2011	AS-06	21	29	21	8	0	21	0	63	10	38
2011	AS-07	30	42	21	0	0	6	0	77	0	33

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	19	21	20	17	21	0	2	41	39	382
2017	AS-01	29	18	11	18	20	0	4	49	39	54
2017	AS-02	15	15	24	17	26	0	2	31	45	87
2017	AS-03	22	19	24	19	17	0	0	41	36	59
2017	AS-04	18	25	27	9	16	2	2	46	26	44
2017	AS-05	18	20	20	23	16	0	4	39	41	51
2017	AS-06	9	31	19	19	22	0	0	40	41	32
2017	AS-07	16	25	11	20	27	0	0	41	47	44

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	30	28	18	10	1	43	29	383
2017	AS-01	20	26	31	14	7	2	47	21	54
2017	AS-02	11	39	27	14	7	2	51	22	85
2017	AS-03	17	35	22	17	10	0	52	27	60
2017	AS-04	17	38	14	18	14	0	55	32	44
2017	AS-05	12	20	42	23	4	0	31	27	52
2017	AS-06	6	24	33	24	12	0	30	36	33
2017	AS-07	9	20	23	23	25	0	29	48	44

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	30	26	16	11	1	1	45	28	384
2017	AS-01	22	24	31	7	9	2	5	49	18	54
2017	AS-02	14	39	19	15	12	0	2	54	27	86
2017	AS-03	20	37	23	8	12	0	0	57	20	60
2017	AS-04	21	30	25	16	9	0	0	51	25	44
2017	AS-05	6	31	37	21	6	0	0	37	27	52
2017	AS-06	6	21	36	22	15	0	0	27	37	33
2017	AS-07	7	23	21	32	18	0	0	29	50	44

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	25	23	19	16	3	41	36	384
2017	AS-01	27	29	17	14	11	2	58	25	54
2017	AS-02	19	22	22	16	14	7	44	32	86
2017	AS-03	18	35	17	15	12	3	55	27	60
2017	AS-04	17	25	18	14	27	0	42	41	44
2017	AS-05	2	23	34	27	13	0	25	41	52
2017	AS-06	9	21	27	19	21	3	31	41	33
2017	AS-07	5	20	23	29	23	0	25	52	44

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	39	28	10	7	6	1	9	75	14	382
2017	AS-01	44	23	4	7	2	0	20	84	11	54
2017	AS-02	48	21	5	5	6	0	15	82	12	85
2017	AS-03	49	29	10	5	5	0	2	79	10	59
2017	AS-04	39	29	14	2	5	0	11	77	8	44
2017	AS-05	31	45	8	6	4	0	8	82	10	52
2017	AS-06	33	37	18	0	9	0	3	72	9	33
2017	AS-07	20	21	27	16	16	0	0	41	32	44

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	28	20	10	8	1	61	19	384
2017	AS-01	39	23	20	11	5	2	64	16	55
2017	AS-02	39	30	16	10	5	0	69	15	87
2017	AS-03	35	30	13	12	10	0	65	22	60
2017	AS-04	42	33	7	12	5	2	76	17	43
2017	AS-05	29	31	28	8	4	0	60	11	52
2017	AS-06	22	24	27	12	15	0	46	27	33
2017	AS-07	12	28	35	7	18	0	39	25	43

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	30	21	10	5	1	2	62	16	383
2017	AS-01	41	18	22	12	4	0	4	61	17	55
2017	AS-02	35	35	17	5	6	1	1	71	11	86
2017	AS-03	30	32	18	8	8	0	4	64	17	60
2017	AS-04	38	25	21	5	7	2	2	66	12	43
2017	AS-05	21	38	18	19	2	0	2	61	21	52
2017	AS-06	12	33	42	9	3	0	0	45	12	33
2017	AS-07	32	21	26	16	5	0	0	53	21	43

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	28	23	18	9	1	49	27	381
2017	AS-01	31	24	22	15	5	4	56	21	55
2017	AS-02	27	29	24	13	7	0	56	20	86
2017	AS-03	22	36	20	14	8	0	58	22	59
2017	AS-04	25	23	26	19	7	0	48	26	42
2017	AS-05	12	29	27	23	9	0	40	32	52
2017	AS-06	21	19	24	21	15	0	40	36	33
2017	AS-07	11	24	23	33	9	0	35	42	43

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	27	24	12	9	0	1	54	21	382
2017	AS-01	29	23	23	13	5	2	6	56	19	55
2017	AS-02	23	33	27	12	5	0	1	57	16	86
2017	AS-03	28	27	27	5	12	0	2	56	17	60
2017	AS-04	35	23	23	9	9	0	0	59	18	43
2017	AS-05	24	29	22	15	10	0	0	53	25	51
2017	AS-06	21	25	22	15	18	0	0	46	33	33
2017	AS-07	25	26	19	23	7	0	0	51	30	43

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	28	18	11	6	0	2	64	17	382
2017	AS-01	38	24	21	7	5	2	4	65	13	55
2017	AS-02	36	26	23	9	3	0	2	63	13	86
2017	AS-03	37	35	5	13	8	0	2	73	22	60
2017	AS-04	31	31	19	12	7	0	0	62	19	42
2017	AS-05	27	27	19	17	6	0	4	56	24	52
2017	AS-06	33	30	24	7	6	0	0	63	12	33
2017	AS-07	32	28	17	14	7	0	2	62	22	43

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	20	11	5	3	0	4	80	9	384
2017	AS-01	61	22	7	4	4	0	4	85	7	55
2017	AS-02	62	22	6	3	5	0	2	86	8	86
2017	AS-03	58	22	8	5	0	2	5	86	5	60
2017	AS-04	54	12	18	7	5	0	5	69	12	43
2017	AS-05	56	13	14	10	0	0	8	75	10	52
2017	AS-06	42	34	9	3	12	0	0	76	15	33
2017	AS-07	50	25	18	7	0	0	0	75	7	44

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	72	11	5	4	3	5	87	7	386
2017	AS-01	68	9	5	5	5	7	83	11	55
2017	AS-02	74	15	3	5	0	3	92	5	87
2017	AS-03	75	13	3	2	2	5	93	4	60
2017	AS-04	73	11	9	0	2	5	88	2	44
2017	AS-05	75	10	4	4	2	6	90	6	52
2017	AS-06	58	12	12	9	6	3	72	15	33
2017	AS-07	82	5	5	2	2	5	90	5	44

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	59	24	6	5	3	0	2	85	8	384
2017	AS-01	62	20	2	5	5	0	5	87	11	55
2017	AS-02	67	20	10	2	0	0	0	87	2	85
2017	AS-03	57	30	5	3	2	0	4	90	5	60
2017	AS-04	57	20	7	5	7	2	2	81	12	44
2017	AS-05	56	25	6	8	2	0	4	84	10	52
2017	AS-06	48	34	0	9	6	0	3	84	16	33
2017	AS-07	61	20	11	5	2	0	0	82	7	44

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	18	8	6	5	0	2	80	11	383
2017	AS-01	57	18	7	11	3	0	4	78	15	55
2017	AS-02	58	20	12	7	2	0	1	79	9	86
2017	AS-03	68	12	12	0	5	0	4	82	5	59
2017	AS-04	61	12	7	7	9	2	2	76	17	43
2017	AS-05	67	17	2	6	4	0	4	88	10	52
2017	AS-06	49	24	6	12	6	0	3	75	19	33
2017	AS-07	61	25	7	2	5	0	0	86	7	44

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	58	10	4	3	1	0	23	90	5	382
2017	AS-01	58	4	2	4	0	0	33	92	5	54
2017	AS-02	58	8	5	1	0	0	28	92	2	86
2017	AS-03	65	7	0	0	2	2	25	98	2	60
2017	AS-04	61	7	7	2	5	0	18	83	8	43
2017	AS-05	55	12	6	2	0	0	25	90	3	52
2017	AS-06	53	19	0	3	3	0	22	92	8	32
2017	AS-07	52	20	7	9	2	0	9	80	13	44

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	72	13	5	1	0	0	8	93	2	381
2017	AS-01	68	9	7	0	0	0	16	91	0	55
2017	AS-02	72	13	4	1	0	0	11	95	1	85
2017	AS-03	71	17	7	0	0	2	4	93	0	59
2017	AS-04	77	16	2	0	0	0	5	98	0	42
2017	AS-05	63	16	8	4	0	0	9	87	4	52
2017	AS-06	66	18	6	3	4	0	3	87	7	33
2017	AS-07	87	7	7	0	0	0	0	93	0	44

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	66	12	6	5	5	5	83	10	383
2017	AS-01	38	23	11	7	18	4	63	25	55
2017	AS-02	64	19	5	2	2	8	90	5	85
2017	AS-03	75	3	7	3	7	5	82	11	60
2017	AS-04	68	9	5	12	5	2	79	17	43
2017	AS-05	71	10	8	4	2	6	86	6	52
2017	AS-06	73	12	3	9	4	0	85	12	33
2017	AS-07	84	5	7	0	0	5	93	0	44

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	26	13	5	2	4	79	7	383
2017	AS-01	52	18	14	4	9	4	72	13	55
2017	AS-02	46	26	14	9	2	3	74	12	86
2017	AS-03	50	25	15	5	2	4	78	7	60
2017	AS-04	52	35	5	5	2	2	88	7	43
2017	AS-05	47	25	18	4	0	6	77	4	51
2017	AS-06	42	40	15	0	0	3	84	0	33
2017	AS-07	63	25	9	0	0	2	91	0	44

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	31	37	12	7	0	44	19	385
2017	AS-01	15	29	46	5	5	0	44	11	54
2017	AS-02	14	31	35	11	8	0	45	19	87
2017	AS-03	22	32	30	15	2	0	53	17	60
2017	AS-04	12	32	36	11	9	0	44	20	44
2017	AS-05	10	35	44	9	2	0	45	11	52
2017	AS-06	6	22	48	9	12	4	29	22	33
2017	AS-07	9	27	28	25	11	0	36	36	44

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	9	18	43	20	10	30	27	384
2017	AS-01	7	9	48	13	23	36	16	54
2017	AS-02	9	13	44	26	8	34	22	86
2017	AS-03	10	20	33	25	12	37	30	60
2017	AS-04	14	7	48	22	9	32	20	44
2017	AS-05	6	23	39	23	10	33	28	52
2017	AS-06	12	24	46	9	9	18	36	33
2017	AS-07	7	27	55	9	2	11	34	44

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	33	41	12	6	4	3	1	77	10	385
2017	AS-01	33	40	5	5	2	9	5	85	9	54
2017	AS-02	40	37	16	5	2	0	0	77	7	87
2017	AS-03	33	40	10	10	5	0	2	75	15	60
2017	AS-04	30	50	5	5	7	5	0	83	12	44
2017	AS-05	27	50	13	0	4	6	0	82	4	52
2017	AS-06	31	37	15	9	6	3	0	69	15	33
2017	AS-07	34	36	18	7	0	5	0	74	7	44

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	36	17	14	7	1	0	62	21	384
2017	AS-01	24	33	24	13	5	0	2	58	18	54
2017	AS-02	35	31	21	10	2	1	0	67	13	87
2017	AS-03	25	40	17	8	10	0	0	65	18	60
2017	AS-04	19	38	18	14	9	2	0	59	23	44
2017	AS-05	25	41	15	13	6	0	0	66	19	52
2017	AS-06	19	36	15	21	9	0	0	55	30	33
2017	AS-07	23	37	5	26	9	0	0	60	35	43

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	16	84	385
2017	AS-01	20	80	54
2017	AS-02	13	87	87
2017	AS-03	13	87	60
2017	AS-04	18	82	44
2017	AS-05	17	83	52
2017	AS-06	21	79	33
2017	AS-07	16	84	44
2014	AS	13	87	363
2014	AS-01	18	82	49
2014	AS-02	10	90	97
2014	AS-03	23	77	57
2014	AS-05	12	88	43

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	78	22	62
2017	AS-01	51	49	10
2017	AS-02	46	54	11
2014	AS	81	19	48
2014	AS-02	70	30	10
2014	AS-03	85	15	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	23	10	6	4	0	79	11	48
2014	AS	59	31	0	8	0	3	92	8	39
2014	AS-03	64	36	0	0	0	0	100	0	11

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	20	23	12	13	1	0	31	69	385
2017	AS-01	33	15	22	14	13	2	2	34	66	54
2017	AS-02	29	15	24	11	19	1	0	29	71	87
2017	AS-03	32	28	18	12	10	0	0	32	68	60
2017	AS-04	33	22	23	9	11	2	0	33	67	44
2017	AS-05	38	17	21	8	14	2	0	39	61	52
2017	AS-06	18	33	25	12	12	0	0	18	82	33
2017	AS-07	27	16	25	23	9	0	0	27	73	44

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	32	260
2017	AS-01	45	34
2017	AS-02	28	61
2017	AS-03	34	41
2017	AS-04	35	29
2017	AS-05	29	31
2017	AS-06	23	26
2017	AS-07	25	32

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	39	260
2017	AS-01	29	34
2017	AS-02	34	61
2017	AS-03	39	41
2017	AS-04	45	29
2017	AS-05	36	31
2017	AS-06	46	26
2017	AS-07	53	32

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	20	260
2017	AS-01	22	34
2017	AS-02	26	61
2017	AS-03	19	41
2017	AS-04	17	29
2017	AS-05	25	31
2017	AS-06	8	26
2017	AS-07	15	32

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	AS	47	260
2017	AS-01	29	34
2017	AS-02	39	61
2017	AS-03	56	41
2017	AS-04	52	29
2017	AS-05	56	31
2017	AS-06	50	26
2017	AS-07	53	32

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	AS	9	260
2017	AS-01	3	34
2017	AS-02	10	61
2017	AS-03	12	41
2017	AS-04	14	29
2017	AS-05	6	31
2017	AS-06	12	26
2017	AS-07	6	32

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	AS	41	260
2017	AS-01	35	34
2017	AS-02	44	61
2017	AS-03	36	41
2017	AS-04	45	29
2017	AS-05	45	31
2017	AS-06	30	26
2017	AS-07	44	32

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	AS	4	44	18	12	4	16	255
2017	AS-01	6	39	17	12	6	20	34
2017	AS-02	7	39	13	14	10	17	59
2017	AS-03	0	57	17	7	0	18	40
2017	AS-04	4	53	14	7	4	18	28
2017	AS-05	3	49	25	16	0	6	31
2017	AS-06	0	50	19	15	4	12	26
2017	AS-07	9	25	25	16	3	22	32

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	30	12	16	22	2	5	47	40	261
2017	AS-01	17	40	12	17	11	3	0	59	29	34
2017	AS-02	16	29	12	13	21	0	8	50	37	61
2017	AS-03	19	24	15	7	27	0	7	47	37	41
2017	AS-04	14	41	10	14	14	0	7	59	30	29
2017	AS-05	19	36	6	16	22	0	0	55	38	31
2017	AS-06	0	18	15	30	29	8	0	20	64	27
2017	AS-07	10	19	12	22	25	6	6	32	54	32

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	2	10	10	16	54	3	5	13	76	261
2017	AS-01	6	16	12	14	49	3	0	23	65	34
2017	AS-02	3	8	3	23	59	2	2	12	85	61
2017	AS-03	0	12	12	19	51	0	5	13	74	41
2017	AS-04	3	14	14	14	45	3	7	19	65	29
2017	AS-05	3	10	10	13	56	0	10	14	75	31
2017	AS-06	0	0	18	15	55	8	4	0	79	27
2017	AS-07	0	9	3	9	63	6	9	11	85	32

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me