2017 Public Service Employee Survey Results for Expenditure Management Sector

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 47 5 11 5 0 0 79 16 174344
2017 Treasury Board of Canada Secretariat 35 44 5 12 4 0 0 79 16 1511
2017 Policy Sectors 34 43 4 14 4 0 0 77 19 902
2017 Expenditure Management Sector 31 49 5 10 5 0 0 80 16 106

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Treasury Board of Canada Secretariat 71 21 3 3 1 1 0 93 4 1508
2017 Policy Sectors 70 21 3 3 1 1 0 92 4 901
2017 Expenditure Management Sector 65 24 3 4 2 1 2 91 6 106

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 19 5 6 3 0 1 86 9 174221
2017 Treasury Board of Canada Secretariat 64 19 6 8 3 0 0 83 12 1507
2017 Policy Sectors 65 17 5 8 4 0 0 82 13 901
2017 Expenditure Management Sector 64 17 8 7 4 0 0 80 11 106

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Treasury Board of Canada Secretariat 43 33 6 11 6 0 0 76 18 1507
2017 Policy Sectors 42 32 6 13 7 0 0 74 20 901
2017 Expenditure Management Sector 41 34 5 10 10 0 0 75 20 106

Question 5. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Treasury Board of Canada Secretariat 28 40 12 13 5 0 1 69 18 1509
2017 Policy Sectors 26 40 13 15 5 0 1 67 20 901
2017 Expenditure Management Sector 25 42 18 10 3 0 2 68 13 106

Question 6. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 39 10 6 3 0 0 80 10 174121
2017 Treasury Board of Canada Secretariat 41 39 10 7 3 0 0 80 10 1506
2017 Policy Sectors 38 41 10 8 3 0 0 79 11 899
2017 Expenditure Management Sector 32 47 12 8 2 0 0 78 9 105

Question 7. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 47 37 7 6 3 0 0 84 9 173994
2017 Treasury Board of Canada Secretariat 49 37 7 5 2 0 0 86 7 1504
2017 Policy Sectors 46 39 7 6 2 0 0 85 8 898
2017 Expenditure Management Sector 46 40 7 7 1 0 0 86 8 104

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Treasury Board of Canada Secretariat 52 33 8 5 1 0 0 86 6 1503
2017 Policy Sectors 49 34 9 6 1 0 1 84 7 898
2017 Expenditure Management Sector 51 34 10 4 0 1 0 86 4 105

Question 9. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Treasury Board of Canada Secretariat 47 31 9 8 5 0 0 78 13 1505
2017 Policy Sectors 47 31 9 7 6 0 0 78 13 899
2017 Expenditure Management Sector 46 32 12 7 4 0 0 78 10 105

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 23 11 10 11 2 11 63 24 173988
2017 Treasury Board of Canada Secretariat 25 20 12 12 12 3 15 56 30 1505
2017 Policy Sectors 22 18 13 14 14 2 17 49 35 899
2017 Expenditure Management Sector 22 23 21 11 10 0 13 52 25 105

Question 11. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Treasury Board of Canada Secretariat 35 45 9 7 4 0 0 80 11 1505
2017 Policy Sectors 32 48 8 8 4 0 0 80 12 897
2017 Expenditure Management Sector 37 49 10 4 1 0 0 86 5 105

Question 12. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Treasury Board of Canada Secretariat 33 37 11 11 7 0 0 71 18 1507
2017 Policy Sectors 31 39 11 12 7 0 0 70 19 898
2017 Expenditure Management Sector 36 39 12 10 5 0 0 74 14 105

Question 13. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Treasury Board of Canada Secretariat 29 39 14 12 6 0 0 68 18 1503
2017 Policy Sectors 27 39 14 14 7 0 0 66 21 895
2017 Expenditure Management Sector 31 43 10 11 4 0 1 74 15 105

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Treasury Board of Canada Secretariat 45 38 9 5 3 0 0 83 8 1504
2017 Policy Sectors 42 40 8 7 3 0 0 82 10 897
2017 Expenditure Management Sector 52 32 7 8 2 0 0 84 10 105

Question 15. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Treasury Board of Canada Secretariat 35 38 11 9 7 0 0 73 16 1507
2017 Policy Sectors 32 38 11 10 9 0 0 70 19 898
2017 Expenditure Management Sector 38 36 16 7 3 0 0 74 10 105

Question 16. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Treasury Board of Canada Secretariat 51 36 8 4 1 0 0 87 5 1507
2017 Policy Sectors 51 35 8 4 2 0 0 86 5 901
2017 Expenditure Management Sector 46 42 9 3 0 0 0 88 3 105

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Treasury Board of Canada Secretariat 35 38 10 11 5 0 0 74 16 1507
2017 Policy Sectors 32 39 11 13 5 0 0 71 18 900
2017 Expenditure Management Sector 42 35 16 4 3 0 0 77 7 105

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Treasury Board of Canada Secretariat 39 36 11 9 6 0 0 75 14 1505
2017 Policy Sectors 36 36 12 10 7 0 0 71 17 899
2017 Expenditure Management Sector 33 44 15 3 4 0 0 78 7 103

Question 19. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Treasury Board of Canada Secretariat 37 38 12 9 4 0 0 75 13 1506
2017 Policy Sectors 33 39 13 10 5 0 1 72 14 900
2017 Expenditure Management Sector 36 41 13 6 3 0 1 78 9 105

Question 20. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Treasury Board of Canada Secretariat 41 40 10 7 3 0 0 81 9 1500
2017 Policy Sectors 37 42 10 8 3 0 0 79 11 895
2017 Expenditure Management Sector 42 43 12 2 1 0 0 85 3 104

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Treasury Board of Canada Secretariat 27 37 19 11 5 0 0 64 16 1511
2017 Policy Sectors 28 36 20 11 5 0 0 64 16 902
2017 Expenditure Management Sector 24 47 19 8 2 0 0 71 10 106

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Treasury Board of Canada Secretariat 13 27 35 16 7 0 2 23 41 1504
2017 Policy Sectors 16 29 34 13 7 0 2 20 45 898
2017 Expenditure Management Sector 4 17 45 27 7 0 1 34 21 106

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Treasury Board of Canada Secretariat 7 17 27 27 16 2 4 46 26 1497
2017 Policy Sectors 9 18 26 27 14 2 4 44 29 891
2017 Expenditure Management Sector 1 3 16 50 26 2 3 79 4 106

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Treasury Board of Canada Secretariat 16 23 29 19 8 2 2 28 42 1499
2017 Policy Sectors 21 26 27 17 6 2 2 24 48 895
2017 Expenditure Management Sector 7 17 26 38 10 1 1 49 24 106

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Treasury Board of Canada Secretariat 13 22 36 19 8 1 1 28 36 1498
2017 Policy Sectors 16 23 33 18 7 1 1 26 40 895
2017 Expenditure Management Sector 4 12 51 26 7 0 0 33 16 106

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Treasury Board of Canada Secretariat 20 28 26 15 8 1 3 24 49 1502
2017 Policy Sectors 23 28 24 15 6 1 3 22 53 894
2017 Expenditure Management Sector 9 18 34 30 6 1 2 37 28 104

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Treasury Board of Canada Secretariat 12 20 31 20 11 3 3 33 34 1498
2017 Policy Sectors 14 18 32 19 10 3 3 32 34 893
2017 Expenditure Management Sector 3 10 32 34 18 1 3 53 14 105

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Treasury Board of Canada Secretariat 15 21 34 17 8 2 3 27 37 1501
2017 Policy Sectors 18 23 33 15 7 2 2 23 43 894
2017 Expenditure Management Sector 11 18 35 21 12 2 0 34 30 105
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 16 6 4 2 0 4 88 6 174193
2017 Treasury Board of Canada Secretariat 71 18 5 4 2 0 0 89 6 1508
2017 Policy Sectors 73 16 4 4 2 0 0 89 7 901
2017 Expenditure Management Sector 64 20 8 3 3 0 2 86 6 106

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Treasury Board of Canada Secretariat 31 28 14 9 7 5 5 66 18 1508
2017 Policy Sectors 29 29 15 10 7 5 5 65 19 901
2017 Expenditure Management Sector 28 33 20 8 3 4 5 67 11 106

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Treasury Board of Canada Secretariat 47 28 8 9 6 1 0 76 16 1508
2017 Policy Sectors 46 30 8 10 6 1 0 76 16 900
2017 Expenditure Management Sector 46 34 11 7 2 0 0 79 9 106

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 35 13 13 8 2 1 65 22 174044
2017 Treasury Board of Canada Secretariat 42 32 10 9 5 2 0 75 14 1504
2017 Policy Sectors 41 33 10 10 5 1 0 74 16 900
2017 Expenditure Management Sector 41 39 10 8 2 1 0 80 10 106

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 28 15 13 11 9 1 58 26 174123
2017 Treasury Board of Canada Secretariat 33 28 12 8 7 11 1 69 17 1508
2017 Policy Sectors 31 27 13 9 8 11 1 66 19 901
2017 Expenditure Management Sector 38 22 11 8 5 15 1 72 15 106

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 21 18 17 14 16 3 40 38 174082
2017 Treasury Board of Canada Secretariat 15 21 16 14 9 20 4 48 31 1509
2017 Policy Sectors 12 21 17 15 11 20 4 43 34 901
2017 Expenditure Management Sector 14 22 21 18 7 17 3 44 31 106

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Treasury Board of Canada Secretariat 51 34 6 6 2 0 0 86 8 1507
2017 Policy Sectors 50 35 6 7 2 0 0 85 9 900
2017 Expenditure Management Sector 57 31 4 7 1 0 0 88 8 106
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Treasury Board of Canada Secretariat 43 33 11 8 5 0 0 76 13 1509
2017 Policy Sectors 42 34 10 8 5 0 0 76 13 902
2017 Expenditure Management Sector 44 33 13 7 3 0 0 77 10 106

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 31 11 6 5 2 1 77 12 174211
2017 Treasury Board of Canada Secretariat 49 27 10 6 5 2 1 79 11 1510
2017 Policy Sectors 49 27 10 7 5 1 0 78 12 901
2017 Expenditure Management Sector 58 26 6 6 3 2 0 86 9 106

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Treasury Board of Canada Secretariat 47 31 9 8 4 0 0 79 12 1506
2017 Policy Sectors 47 30 9 9 4 0 0 77 13 901
2017 Expenditure Management Sector 48 33 11 6 2 0 0 81 8 106

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 78 12 4 2 2 0 3 93 3 173995
2017 Treasury Board of Canada Secretariat 81 12 3 2 1 0 0 93 3 1505
2017 Policy Sectors 81 11 3 2 1 0 0 93 4 900
2017 Expenditure Management Sector 79 12 5 0 2 0 1 93 2 106

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 50 23 8 5 6 3 6 80 12 173965
2017 Treasury Board of Canada Secretariat 54 22 7 6 4 3 4 82 11 1505
2017 Policy Sectors 54 23 7 6 4 2 4 81 11 898
2017 Expenditure Management Sector 48 32 7 5 0 2 6 87 5 104

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 27 8 6 5 1 0 81 11 174035
2017 Treasury Board of Canada Secretariat 58 24 8 5 4 1 0 82 10 1508
2017 Policy Sectors 57 24 8 5 5 0 1 82 10 899
2017 Expenditure Management Sector 58 25 9 4 2 0 3 85 6 106

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 25 10 4 5 2 0 80 9 174119
2017 Treasury Board of Canada Secretariat 59 21 10 5 4 1 0 81 8 1507
2017 Policy Sectors 59 22 10 5 4 1 0 82 8 898
2017 Expenditure Management Sector 63 20 12 2 3 0 0 83 5 106

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Treasury Board of Canada Secretariat 51 27 9 7 5 0 0 79 12 1507
2017 Policy Sectors 51 27 10 8 5 0 0 78 12 898
2017 Expenditure Management Sector 51 35 9 2 2 0 0 87 4 104
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 36 14 11 6 3 5 66 18 38833
2017 Treasury Board of Canada Secretariat 29 33 13 7 5 4 8 71 14 430
2017 Policy Sectors 25 36 14 8 5 4 9 69 15 263
2017 Expenditure Management Sector 27 26 24 19 0 0 4 55 20 26

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Treasury Board of Canada Secretariat 33 33 13 9 6 5 0 70 16 1510
2017 Policy Sectors 31 35 13 10 7 4 0 69 18 902
2017 Expenditure Management Sector 47 28 11 7 2 4 2 79 9 106

Question 41. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Treasury Board of Canada Secretariat 32 33 15 11 7 2 0 66 18 1508
2017 Policy Sectors 29 33 16 13 8 1 0 63 21 900
2017 Expenditure Management Sector 45 28 18 7 2 0 0 73 9 106

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Treasury Board of Canada Secretariat 22 33 18 14 8 5 0 57 24 1510
2017 Policy Sectors 19 32 18 17 11 4 0 52 29 901
2017 Expenditure Management Sector 28 38 20 8 1 6 0 70 9 106

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 27 17 14 15 6 0 50 31 174190
2017 Treasury Board of Canada Secretariat 28 30 16 12 10 4 0 60 24 1509
2017 Policy Sectors 25 29 15 14 12 4 0 57 27 901
2017 Expenditure Management Sector 40 26 13 7 8 6 0 69 17 106

Question 44. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Treasury Board of Canada Secretariat 21 37 16 15 9 2 0 59 24 1509
2017 Policy Sectors 18 35 16 17 12 2 0 55 29 902
2017 Expenditure Management Sector 26 42 15 11 5 2 0 69 16 106
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Treasury Board of Canada Secretariat 30 45 14 7 3 1 0 76 10 1508
2017 Policy Sectors 27 44 14 9 4 1 0 72 14 901
2017 Expenditure Management Sector 33 48 11 6 2 0 0 81 8 106

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 41 12 4 2 3 0 81 7 173773
2017 Treasury Board of Canada Secretariat 42 39 11 2 1 4 0 85 4 1505
2017 Policy Sectors 41 40 9 3 2 4 0 85 5 898
2017 Expenditure Management Sector 46 37 8 5 0 3 1 86 5 105

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Treasury Board of Canada Secretariat 44 32 10 7 3 3 1 79 10 1505
2017 Policy Sectors 43 34 10 7 3 3 1 80 10 899
2017 Expenditure Management Sector 45 32 9 9 1 5 0 81 10 105

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 34 19 11 6 4 1 61 18 173919
2017 Treasury Board of Canada Secretariat 29 33 17 11 5 4 1 65 17 1507
2017 Policy Sectors 27 34 17 12 5 3 1 65 18 901
2017 Expenditure Management Sector 39 28 12 11 5 1 4 70 17 106

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Treasury Board of Canada Secretariat 17 21 16 14 14 12 4 46 35 1508
2017 Policy Sectors 17 20 15 16 17 11 4 43 38 900
2017 Expenditure Management Sector 27 15 17 12 13 8 8 50 30 106

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 59 20 8 4 2 2 5 85 7 174121
2017 Treasury Board of Canada Secretariat 60 23 8 5 2 1 1 85 7 1509
2017 Policy Sectors 61 22 7 6 3 1 1 84 9 900
2017 Expenditure Management Sector 56 28 6 7 3 2 0 85 10 106

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 20 6 2 1 2 3 90 4 174041
2017 Treasury Board of Canada Secretariat 70 20 3 1 1 3 1 95 2 1510
2017 Policy Sectors 71 19 4 2 1 2 1 93 3 901
2017 Expenditure Management Sector 69 20 7 2 2 1 0 90 4 106

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Treasury Board of Canada Secretariat 30 36 13 12 6 3 0 68 19 1506
2017 Policy Sectors 29 35 13 12 8 3 0 66 20 897
2017 Expenditure Management Sector 32 41 13 6 4 4 1 76 10 105

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Treasury Board of Canada Secretariat 25 27 14 15 14 3 2 54 31 1503
2017 Policy Sectors 23 27 14 17 14 3 2 52 32 897
2017 Expenditure Management Sector 25 33 14 13 7 4 4 62 22 106

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Treasury Board of Canada Secretariat 28 37 17 9 5 4 0 68 14 1504
2017 Policy Sectors 26 39 16 10 5 3 0 67 16 897
2017 Expenditure Management Sector 29 41 14 8 4 5 0 73 12 105

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Treasury Board of Canada Secretariat 45 33 12 4 2 4 0 81 6 1509
2017 Policy Sectors 45 34 11 4 3 4 0 82 6 900
2017 Expenditure Management Sector 51 35 8 3 1 2 0 88 4 106

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Treasury Board of Canada Secretariat 42 39 11 4 2 2 0 82 7 1510
2017 Policy Sectors 41 39 10 5 3 1 0 81 8 901
2017 Expenditure Management Sector 39 43 14 4 0 0 0 82 4 106

Question 57. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Treasury Board of Canada Secretariat 50 36 7 4 2 0 0 86 7 1507
2017 Policy Sectors 47 38 8 5 3 0 0 84 8 899
2017 Expenditure Management Sector 53 37 8 2 0 0 0 90 2 105

Question 58. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Treasury Board of Canada Secretariat 41 31 15 8 4 1 0 72 13 1506
2017 Policy Sectors 38 30 15 10 5 0 0 69 16 899
2017 Expenditure Management Sector 52 24 19 5 0 0 0 77 5 106

Question 59. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Treasury Board of Canada Secretariat 42 34 12 8 4 0 0 75 12 1507
2017 Policy Sectors 38 35 12 10 5 0 0 73 15 900
2017 Expenditure Management Sector 48 33 14 4 0 0 0 81 4 106

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Treasury Board of Canada Secretariat 35 25 17 10 9 4 1 62 20 1506
2017 Policy Sectors 32 25 18 10 10 4 1 60 22 898
2017 Expenditure Management Sector 36 27 24 4 5 3 2 66 9 106
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Public Service 26 40 34 174196
2017 Treasury Board of Canada Secretariat 45 23 32 1509
2017 Policy Sectors 48 21 32 901
2017 Expenditure Management Sector 36 32 31 105

Question 62. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Public Service 18 30 29 6 10 6 45785
2017 Treasury Board of Canada Secretariat 8 24 50 3 10 5 675
2017 Policy Sectors 9 22 51 3 11 4 425
2017 Expenditure Management Sector 10 18 55 5 12 0 38
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 18 82 173948
2017 Treasury Board of Canada Secretariat 16 84 1509
2017 Policy Sectors 18 82 901
2017 Expenditure Management Sector 14 86 106

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 51 30018
2017 Treasury Board of Canada Secretariat 42 248
2017 Policy Sectors 40 157

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 63 30018
2017 Treasury Board of Canada Secretariat 70 248
2017 Policy Sectors 71 157
2017 Expenditure Management Sector 59 14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 8 30018
2017 Treasury Board of Canada Secretariat 7 248
2017 Policy Sectors 5 157

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 5 30018
2017 Treasury Board of Canada Secretariat 0 248
2017 Policy Sectors 0 157
2017 Expenditure Management Sector 0 14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 6 30018
2017 Treasury Board of Canada Secretariat 7 248
2017 Policy Sectors 6 157

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 30018
2017 Treasury Board of Canada Secretariat 2 248
2017 Expenditure Management Sector 0 14

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 4 30018
2017 Treasury Board of Canada Secretariat 2 248
2017 Policy Sectors 3 157
2017 Expenditure Management Sector 0 14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2017 Treasury Board of Canada Secretariat 34 249
2017 Policy Sectors 31 158

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Organization
(%)
Total responses
2017 Public Service 40 30045
2017 Treasury Board of Canada Secretariat 43 249
2017 Policy Sectors 42 158

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Organization
(%)
Total responses
2017 Public Service 45 30045
2017 Treasury Board of Canada Secretariat 46 249
2017 Policy Sectors 49 158
2017 Expenditure Management Sector 40 14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2017 Treasury Board of Canada Secretariat 38 249
2017 Policy Sectors 37 158
2017 Expenditure Management Sector 35 14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Organization
(%)
Total responses
2017 Public Service 30 30045
2017 Treasury Board of Canada Secretariat 30 249
2017 Policy Sectors 29 158

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Organization
(%)
Total responses
2017 Public Service 57 30045
2017 Treasury Board of Canada Secretariat 56 249
2017 Policy Sectors 54 158
2017 Expenditure Management Sector 53 14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Organization
(%)
Total responses
2017 Public Service 36 30045
2017 Treasury Board of Canada Secretariat 28 249
2017 Policy Sectors 24 158
2017 Expenditure Management Sector 34 14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Organization
(%)
Total responses
2017 Public Service 2 30045
2017 Expenditure Management Sector 0 14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Organization
(%)
Total responses
2017 Public Service 10 30045
2017 Treasury Board of Canada Secretariat 5 249
2017 Policy Sectors 5 158

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Organization
(%)
Total responses
2017 Public Service 13 30045
2017 Treasury Board of Canada Secretariat 11 249
2017 Policy Sectors 11 158
2017 Expenditure Management Sector 0 14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Organization
(%)
Total responses
2017 Public Service 48 30045
2017 Treasury Board of Canada Secretariat 46 249
2017 Policy Sectors 48 158
2017 Expenditure Management Sector 34 14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Organization
(%)
Total responses
2017 Public Service 29 30045
2017 Treasury Board of Canada Secretariat 20 249
2017 Policy Sectors 22 158
2017 Expenditure Management Sector 0 14

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 30045
2017 Treasury Board of Canada Secretariat 10 249
2017 Policy Sectors 10 158

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 52 30031
2017 Treasury Board of Canada Secretariat 49 249
2017 Policy Sectors 47 158
2017 Expenditure Management Sector 34 14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization
(%)
Total responses
2017 Public Service 29 30031
2017 Treasury Board of Canada Secretariat 29 249
2017 Policy Sectors 30 158

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 9 30031
2017 Treasury Board of Canada Secretariat 13 249
2017 Policy Sectors 10 158

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 22 30031
2017 Treasury Board of Canada Secretariat 9 249
2017 Policy Sectors 8 158

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2017 Treasury Board of Canada Secretariat 12 249
2017 Policy Sectors 11 158

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 8 30031
2017 Treasury Board of Canada Secretariat 4 249
2017 Policy Sectors 3 158

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 14 30031
2017 Treasury Board of Canada Secretariat 11 249
2017 Policy Sectors 12 158

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2017 Treasury Board of Canada Secretariat 11 249
2017 Policy Sectors 14 158

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 25 30031
2017 Treasury Board of Canada Secretariat 27 249
2017 Policy Sectors 26 158

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Treasury Board of Canada Secretariat 7 238
2017 Policy Sectors 8 153

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 17 27791
2017 Treasury Board of Canada Secretariat 22 238
2017 Policy Sectors 19 153
2017 Expenditure Management Sector 41 13

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Treasury Board of Canada Secretariat 9 238
2017 Policy Sectors 8 153

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 8 27791
2017 Treasury Board of Canada Secretariat 6 238
2017 Policy Sectors 6 153

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Treasury Board of Canada Secretariat 6 238
2017 Policy Sectors 6 153

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 11 27791
2017 Treasury Board of Canada Secretariat 14 238
2017 Policy Sectors 12 153

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Treasury Board of Canada Secretariat 24 238
2017 Policy Sectors 21 153

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Treasury Board of Canada Secretariat 8 238
2017 Policy Sectors 9 153

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Treasury Board of Canada Secretariat 11 238
2017 Policy Sectors 11 153

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 26 27791
2017 Treasury Board of Canada Secretariat 24 238
2017 Policy Sectors 25 153

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Treasury Board of Canada Secretariat 10 238
2017 Policy Sectors 10 153

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 45 27791
2017 Treasury Board of Canada Secretariat 49 238
2017 Policy Sectors 54 153
2017 Expenditure Management Sector 36 13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 27791
2017 Treasury Board of Canada Secretariat 2 238
2017 Expenditure Management Sector 0 13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 53 27791
2017 Treasury Board of Canada Secretariat 56 238
2017 Policy Sectors 59 153
2017 Expenditure Management Sector 36 13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 27791
2017 Expenditure Management Sector 0 13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 27791
2017 Treasury Board of Canada Secretariat 13 238
2017 Policy Sectors 16 153

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 30021
2017 Treasury Board of Canada Secretariat 80 20 248
2017 Policy Sectors 81 19 157
2017 Expenditure Management Sector 61 39 14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Treasury Board of Canada Secretariat 16 14 16 5 5 31 12 53 19 1508
2017 Policy Sectors 14 13 17 6 6 31 13 48 21 900
2017 Expenditure Management Sector 14 13 22 6 2 29 15 48 13 105

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Treasury Board of Canada Secretariat 33 30 15 6 3 11 1 72 11 1507
2017 Policy Sectors 30 30 16 8 4 11 1 69 13 900
2017 Expenditure Management Sector 39 33 19 0 1 8 0 78 1 105
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 48 10 6 2 2 5 81 9 174249
2017 Treasury Board of Canada Secretariat 24 40 8 6 3 2 17 80 11 1509
2017 Policy Sectors 26 36 6 5 3 2 21 81 11 902
2017 Expenditure Management Sector 29 35 9 6 3 4 15 78 10 106

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 21 9 7 20 8 49 22 173925
2017 Treasury Board of Canada Secretariat 7 16 19 4 3 30 21 48 13 1506
2017 Policy Sectors 7 15 19 4 3 27 25 47 13 901
2017 Expenditure Management Sector 9 8 23 4 3 33 22 36 14 105

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 38 32 11 4 2 8 5 81 7 174213
2017 Treasury Board of Canada Secretariat 34 24 11 2 1 11 16 80 5 1509
2017 Policy Sectors 32 23 10 3 1 11 20 80 6 902
2017 Expenditure Management Sector 32 24 12 1 1 12 17 80 3 106

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 31 14 6 4 11 5 72 11 173897
2017 Treasury Board of Canada Secretariat 29 25 13 3 1 13 16 76 6 1505
2017 Policy Sectors 26 25 12 3 2 13 20 76 6 899
2017 Expenditure Management Sector 32 23 13 1 1 14 16 78 3 106
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 8 92 173800
2017 Treasury Board of Canada Secretariat 8 92 1505
2017 Policy Sectors 9 91 899
2017 Expenditure Management Sector 7 93 106

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 38 13842
2017 Treasury Board of Canada Secretariat 38 115
2017 Policy Sectors 30 78

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 79 13842
2017 Treasury Board of Canada Secretariat 85 115
2017 Policy Sectors 88 78

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842
2017 Treasury Board of Canada Secretariat 6 115

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842
2017 Treasury Board of Canada Secretariat 0 115
2017 Policy Sectors 0 78

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842
2017 Treasury Board of Canada Secretariat 10 115
2017 Policy Sectors 9 78

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 13842

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Organization
(%)
Total responses
2017 Public Service 24 13782
2017 Treasury Board of Canada Secretariat 23 115
2017 Policy Sectors 18 77

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Organization
(%)
Total responses
2017 Public Service 19 13782
2017 Treasury Board of Canada Secretariat 21 115
2017 Policy Sectors 18 77

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Organization
(%)
Total responses
2017 Public Service 14 13782
2017 Treasury Board of Canada Secretariat 13 115
2017 Policy Sectors 12 77

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Organization
(%)
Total responses
2017 Public Service 6 13782
2017 Treasury Board of Canada Secretariat 7 115

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Organization
(%)
Total responses
2017 Public Service 25 13782
2017 Treasury Board of Canada Secretariat 34 115
2017 Policy Sectors 40 77

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Organization
(%)
Total responses
2017 Public Service 30 13782
2017 Treasury Board of Canada Secretariat 26 115
2017 Policy Sectors 23 77

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Organization
(%)
Total responses
2017 Public Service 4 13782

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization
(%)
Total responses
2017 Public Service 2 13782
2017 Treasury Board of Canada Secretariat 0 115
2017 Policy Sectors 0 77

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Organization
(%)
Total responses
2017 Public Service 8 13782

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2017 Treasury Board of Canada Secretariat 14 115
2017 Policy Sectors 13 77

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization
(%)
Total responses
2017 Public Service 1 13782
2017 Treasury Board of Canada Secretariat 0 115
2017 Policy Sectors 0 77

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2017 Treasury Board of Canada Secretariat 18 115
2017 Policy Sectors 20 77

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Organization
(%)
Total responses
2017 Public Service 0 13782
2017 Policy Sectors 0 77

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 20 13782
2017 Treasury Board of Canada Secretariat 11 115
2017 Policy Sectors 10 77

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 31 13844
2017 Treasury Board of Canada Secretariat 37 114
2017 Policy Sectors 29 77

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization
(%)
Total responses
2017 Public Service 16 13844
2017 Treasury Board of Canada Secretariat 18 114
2017 Policy Sectors 13 77

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844
2017 Treasury Board of Canada Secretariat 7 114

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 19 13844
2017 Treasury Board of Canada Secretariat 14 114
2017 Policy Sectors 9 77

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844
2017 Treasury Board of Canada Secretariat 8 114

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 7 13844
2017 Treasury Board of Canada Secretariat 5 114

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 9 13844
2017 Treasury Board of Canada Secretariat 8 114
2017 Policy Sectors 6 77

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Organization
(%)
Total responses
2017 Public Service 8 13844
2017 Treasury Board of Canada Secretariat 8 114
2017 Policy Sectors 10 77

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 48 13844
2017 Treasury Board of Canada Secretariat 50 114
2017 Policy Sectors 56 77

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 6 12884

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884
2017 Treasury Board of Canada Secretariat 21 109
2017 Policy Sectors 17 77

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884
2017 Treasury Board of Canada Secretariat 10 109
2017 Policy Sectors 10 77

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 9 12884
2017 Treasury Board of Canada Secretariat 14 109
2017 Policy Sectors 11 77

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Treasury Board of Canada Secretariat 9 109
2017 Policy Sectors 9 77

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Treasury Board of Canada Secretariat 14 109
2017 Policy Sectors 11 77

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 24 12884
2017 Treasury Board of Canada Secretariat 22 109
2017 Policy Sectors 23 77

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Treasury Board of Canada Secretariat 9 109
2017 Policy Sectors 8 77

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 44 12884
2017 Treasury Board of Canada Secretariat 40 109
2017 Policy Sectors 42 77

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 12884

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 61 12884
2017 Treasury Board of Canada Secretariat 66 109
2017 Policy Sectors 67 77

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 12884
2017 Policy Sectors 0 77

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884
2017 Treasury Board of Canada Secretariat 7 109
2017 Policy Sectors 7 77

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 13875
2017 Treasury Board of Canada Secretariat 85 15 114
2017 Policy Sectors 92 8 77

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Treasury Board of Canada Secretariat 16 14 17 2 2 39 10 58 9 1509
2017 Policy Sectors 14 13 17 3 3 39 11 55 11 900
2017 Expenditure Management Sector 14 12 17 4 0 41 12 56 8 105

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Treasury Board of Canada Secretariat 35 30 15 3 2 14 2 77 6 1505
2017 Policy Sectors 32 31 15 3 2 14 2 75 6 897
2017 Expenditure Management Sector 39 32 15 1 0 10 3 81 1 104
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Treasury Board of Canada Secretariat 23 25 22 13 16 0 2 48 29 1504
2017 Policy Sectors 22 25 20 14 16 0 3 48 31 897
2017 Expenditure Management Sector 34 21 20 8 13 0 4 57 22 105

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Treasury Board of Canada Secretariat 12 28 29 18 12 0 0 40 31 1504
2017 Policy Sectors 11 28 29 18 13 0 1 39 31 896
2017 Expenditure Management Sector 10 33 27 20 9 0 0 44 29 105

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Treasury Board of Canada Secretariat 14 30 27 16 11 0 1 45 28 1503
2017 Policy Sectors 13 27 28 16 14 0 1 41 31 897
2017 Expenditure Management Sector 12 43 29 11 5 0 0 55 16 104

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Treasury Board of Canada Secretariat 14 26 23 20 15 0 2 41 36 1504
2017 Policy Sectors 13 26 21 21 17 0 2 40 39 898
2017 Expenditure Management Sector 17 40 20 16 8 0 0 57 24 105

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Treasury Board of Canada Secretariat 31 29 16 10 7 1 6 65 18 1499
2017 Policy Sectors 31 29 17 9 8 1 6 64 18 892
2017 Expenditure Management Sector 29 39 16 11 2 1 2 70 13 103

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Treasury Board of Canada Secretariat 26 29 23 13 9 0 0 55 22 1500
2017 Policy Sectors 25 29 24 13 9 0 0 54 22 896
2017 Expenditure Management Sector 22 37 26 13 2 0 0 59 15 104

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Treasury Board of Canada Secretariat 27 33 22 11 6 1 1 60 17 1499
2017 Policy Sectors 22 34 24 12 7 1 1 56 19 895
2017 Expenditure Management Sector 29 46 16 7 1 1 1 76 8 102

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Treasury Board of Canada Secretariat 20 29 24 17 9 0 0 49 27 1497
2017 Policy Sectors 16 27 25 20 11 0 0 43 32 893
2017 Expenditure Management Sector 21 37 27 14 0 0 1 58 14 103

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Treasury Board of Canada Secretariat 25 29 22 14 10 0 1 54 24 1499
2017 Policy Sectors 20 28 22 17 12 0 1 49 29 894
2017 Expenditure Management Sector 26 37 19 14 3 0 1 64 17 103

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Treasury Board of Canada Secretariat 31 31 20 10 5 0 1 64 16 1495
2017 Policy Sectors 30 29 22 12 5 0 1 60 17 894
2017 Expenditure Management Sector 34 30 21 11 5 0 0 64 15 104

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Treasury Board of Canada Secretariat 54 22 13 6 4 0 2 77 10 1500
2017 Policy Sectors 51 22 14 7 5 0 2 74 12 896
2017 Expenditure Management Sector 64 19 7 6 4 0 1 84 9 104

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Treasury Board of Canada Secretariat 75 10 5 4 3 0 3 88 7 1508
2017 Policy Sectors 73 11 5 5 3 0 3 87 8 901
2017 Expenditure Management Sector 82 10 3 2 1 0 2 94 3 106

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Treasury Board of Canada Secretariat 62 25 6 3 2 0 2 88 5 1502
2017 Policy Sectors 60 26 6 3 3 0 2 88 6 896
2017 Expenditure Management Sector 59 31 5 3 1 0 1 91 4 104

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Treasury Board of Canada Secretariat 59 20 9 6 5 0 1 80 10 1498
2017 Policy Sectors 59 19 8 6 6 0 2 79 12 894
2017 Expenditure Management Sector 74 16 5 2 2 0 1 91 4 104

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Treasury Board of Canada Secretariat 58 11 5 2 1 0 23 90 4 1496
2017 Policy Sectors 56 10 5 2 1 0 25 89 5 892
2017 Expenditure Management Sector 56 9 6 4 1 0 24 86 6 103

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Treasury Board of Canada Secretariat 69 17 6 1 1 0 6 91 2 1495
2017 Policy Sectors 69 17 6 1 1 0 6 92 2 892
2017 Expenditure Management Sector 69 23 4 2 0 1 1 94 2 103

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Treasury Board of Canada Secretariat 72 12 6 3 3 0 4 88 6 1502
2017 Policy Sectors 70 13 6 3 4 0 4 87 8 895
2017 Expenditure Management Sector 76 15 3 0 2 1 4 95 2 103

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Treasury Board of Canada Secretariat 53 26 12 4 2 0 2 81 6 1497
2017 Policy Sectors 52 26 14 4 2 0 2 80 6 893
2017 Expenditure Management Sector 59 28 10 1 1 1 0 88 2 104

Question 84. Overall, my level of work-related stress is

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Treasury Board of Canada Secretariat 9 29 39 16 6 0 0 38 22 1508
2017 Policy Sectors 8 28 40 16 7 0 0 36 23 900
2017 Expenditure Management Sector 10 26 48 13 3 0 0 36 16 106

Question 85. After my workday, I feel emotionally drained.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Treasury Board of Canada Secretariat 9 21 41 19 9 0 0 28 30 1500
2017 Policy Sectors 11 20 43 19 8 0 0 26 31 895
2017 Expenditure Management Sector 7 16 47 22 7 0 0 30 23 106

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Treasury Board of Canada Secretariat 31 43 12 6 4 3 0 77 10 1509
2017 Policy Sectors 30 44 12 7 4 3 0 77 11 900
2017 Expenditure Management Sector 30 53 10 3 0 3 1 87 3 106

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Treasury Board of Canada Secretariat 22 39 16 15 7 1 0 62 22 1504
2017 Policy Sectors 20 39 15 16 8 1 0 60 24 898
2017 Expenditure Management Sector 28 43 13 12 2 2 0 72 14 105
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 17 83 173939
2017 Treasury Board of Canada Secretariat 14 86 1508
2017 Policy Sectors 16 84 900
2017 Expenditure Management Sector 10 90 105

Question 89. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 78 22 29537
2017 Treasury Board of Canada Secretariat 76 24 209
2017 Policy Sectors 77 23 145
2017 Expenditure Management Sector 74 26 11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 46 35 6 8 4 1 1 82 12 23169
2017 Treasury Board of Canada Secretariat 53 28 8 7 3 0 2 83 9 159
2017 Policy Sectors 53 28 7 9 2 0 2 83 11 112
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 30 24 19 11 12 4 1 31 69 174272
2017 Treasury Board of Canada Secretariat 28 24 23 12 10 3 1 29 71 1510
2017 Policy Sectors 28 24 22 12 10 3 0 29 71 901
2017 Expenditure Management Sector 30 23 23 8 11 4 1 31 69 106

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 22 111807
2017 Treasury Board of Canada Secretariat 24 1025
2017 Policy Sectors 23 613
2017 Expenditure Management Sector 29 69

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 34 111807
2017 Treasury Board of Canada Secretariat 38 1025
2017 Policy Sectors 38 613
2017 Expenditure Management Sector 42 69

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 18 111807
2017 Treasury Board of Canada Secretariat 19 1025
2017 Policy Sectors 19 613
2017 Expenditure Management Sector 22 69

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Organization
(%)
Total responses
2017 Public Service 47 111807
2017 Treasury Board of Canada Secretariat 40 1025
2017 Policy Sectors 39 613
2017 Expenditure Management Sector 30 69

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Organization
(%)
Total responses
2017 Public Service 6 111807
2017 Treasury Board of Canada Secretariat 7 1025
2017 Policy Sectors 6 613
2017 Expenditure Management Sector 5 69

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Organization
(%)
Total responses
2017 Public Service 40 111807
2017 Treasury Board of Canada Secretariat 44 1025
2017 Policy Sectors 48 613
2017 Expenditure Management Sector 54 69

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Organization 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Public Service 7 48 18 10 4 14 109569
2017 Treasury Board of Canada Secretariat 4 48 20 11 5 12 1000
2017 Policy Sectors 3 49 20 10 5 13 600
2017 Expenditure Management Sector 4 58 13 6 7 11 67

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 21 16 17 24 2 9 36 46 112619
2017 Treasury Board of Canada Secretariat 14 28 15 16 17 2 8 47 36 1027
2017 Policy Sectors 13 29 14 15 18 3 8 47 37 614
2017 Expenditure Management Sector 19 27 19 17 12 1 4 49 31 69

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 4 10 12 17 45 3 9 16 70 112563
2017 Treasury Board of Canada Secretariat 2 9 10 19 50 3 7 13 76 1029
2017 Policy Sectors 2 8 10 18 51 4 7 11 78 615
2017 Expenditure Management Sector 0 10 11 13 55 5 5 11 76 69
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