2017 Public Service Employee Survey Results for Canadian Grain Commission by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 42 4 4 1 0 0 91 5 106
2017 Non-supervisor 49 40 4 6 1 0 0 89 7 229
2014 Supervisor 38 51 3 7 2 0 0 89 9 112
2014 Non-supervisor 42 45 5 7 1 0 0 88 7 175
2011 Supervisor 40 47 1 9 3 0 0 87 11 161
2011 Non-supervisor 45 42 4 7 2 0 0 87 8 300
2008 Supervisor 42 45 3 7 3 0 1 88 10 145
2008 Non-supervisor 35 48 7 9 1 0 0 83 10 302

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 80 16 1 1 0 0 2 98 1 106
2017 Non-supervisor 81 14 2 1 0 0 1 96 2 229
2014 Supervisor 83 10 2 1 0 0 3 97 1 112
2014 Non-supervisor 76 16 4 1 1 1 1 93 3 175
2011 Supervisor 76 17 1 0 3 0 2 95 3 161
2011 Non-supervisor 79 12 3 3 1 2 2 93 4 300
2008 Supervisor 79 12 3 1 1 0 3 94 3 145
2008 Non-supervisor 73 17 4 3 1 0 2 92 4 302

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 80 11 4 2 1 0 3 93 3 106
2017 Non-supervisor 78 14 2 3 1 0 2 93 4 229
2014 Supervisor 77 13 0 3 2 0 5 94 6 112
2014 Non-supervisor 79 14 3 2 1 0 0 93 3 175
2011 Supervisor 82 9 0 4 2 0 2 94 6 161
2011 Non-supervisor 79 10 3 3 2 0 3 92 4 300
2008 Supervisor 81 8 3 3 2 0 2 91 6 145
2008 Non-supervisor 76 14 3 2 1 0 3 93 3 299

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 41 8 5 9 0 0 78 14 106
2017 Non-supervisor 40 37 6 13 4 0 0 78 17 229
2014 Supervisor 54 31 4 9 3 0 0 85 11 112
2014 Non-supervisor 38 39 12 7 3 0 0 77 10 174
2011 Supervisor 36 35 7 12 10 0 0 71 22 161
2011 Non-supervisor 36 32 9 11 10 0 1 69 22 301

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 32 5 2 0 0 1 93 2 106
2017 Non-supervisor 43 39 7 8 3 0 0 82 11 229
2014 Supervisor 46 41 7 6 0 0 0 87 6 112
2014 Non-supervisor 32 43 15 8 2 0 0 75 10 175
2011 Supervisor 39 41 8 7 5 0 0 80 12 161
2011 Non-supervisor 31 44 8 12 3 1 1 76 15 301
2008 Supervisor 33 44 10 10 2 0 0 77 13 144
2008 Non-supervisor 24 40 13 14 8 0 1 64 22 300

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 35 6 3 1 0 0 91 3 106
2017 Non-supervisor 41 36 12 10 2 0 0 77 11 229
2014 Supervisor 44 43 8 3 2 0 0 88 5 112
2014 Non-supervisor 38 39 16 3 3 0 0 77 6 175
2011 Supervisor 49 36 9 3 4 0 0 84 7 161
2011 Non-supervisor 39 34 14 8 5 1 1 73 12 301
2008 Supervisor 32 43 17 7 1 0 0 76 8 145
2008 Non-supervisor 30 38 16 9 6 0 1 69 15 302

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 32 2 0 1 0 0 97 1 106
2017 Non-supervisor 52 34 6 5 3 0 0 85 8 229
2014 Supervisor 60 34 5 1 0 0 0 94 1 112
2014 Non-supervisor 43 41 11 3 2 0 0 84 5 175
2011 Supervisor 50 40 5 3 1 0 1 91 4 161
2011 Non-supervisor 38 37 12 6 5 1 1 77 11 300
2008 Supervisor 41 44 8 6 1 0 0 86 7 145
2008 Non-supervisor 37 41 13 5 4 0 0 78 9 301

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 70 26 3 1 1 0 0 95 2 106
2017 Non-supervisor 58 33 4 3 0 0 0 92 4 227
2014 Supervisor 70 25 4 1 0 0 0 95 1 112
2014 Non-supervisor 49 39 6 4 1 0 0 88 6 175

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 31 9 8 3 0 0 80 10 106
2017 Non-supervisor 49 27 11 7 5 0 0 77 12 229
2014 Supervisor 37 41 7 10 5 0 0 78 15 112
2014 Non-supervisor 37 36 9 10 6 0 1 74 17 175
2011 Supervisor 39 32 10 9 10 0 1 71 18 161
2011 Non-supervisor 41 27 10 9 12 0 1 69 21 301

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 23 6 9 3 1 9 81 13 106
2017 Non-supervisor 51 23 9 5 2 3 9 83 7 227
2014 Supervisor 51 18 8 7 3 0 13 79 12 112
2014 Non-supervisor 52 22 9 7 5 1 5 78 13 174
2011 Supervisor 55 16 6 7 7 0 8 77 16 161
2011 Non-supervisor 52 25 7 6 3 1 7 83 9 300
2008 Supervisor 52 18 5 10 7 2 6 77 18 145
2008 Non-supervisor 50 24 6 6 7 1 4 79 14 302

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 40 6 4 1 0 0 90 4 106
2017 Non-supervisor 40 44 9 5 2 0 0 84 7 229
2014 Supervisor 32 55 7 3 2 0 0 87 6 112
2014 Non-supervisor 31 50 13 3 3 0 0 81 6 175
2011 Supervisor 44 42 6 5 4 0 0 86 8 160
2011 Non-supervisor 39 31 17 7 5 0 1 71 12 301
2008 Supervisor 40 46 7 6 2 0 0 85 8 144
2008 Non-supervisor 31 40 15 9 5 0 0 71 14 299

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 40 17 6 4 0 0 73 10 106
2017 Non-supervisor 31 41 10 12 5 1 1 73 18 229
2014 Supervisor 25 43 20 8 4 1 0 69 11 112
2014 Non-supervisor 24 42 18 9 5 0 0 67 15 175
2011 Supervisor 28 36 15 13 8 0 0 64 21 161
2011 Non-supervisor 22 34 16 14 13 0 1 57 27 301

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 43 5 5 2 0 0 88 7 106
2017 Non-supervisor 41 34 13 8 3 0 0 76 12 228

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 28 4 3 0 0 0 93 3 106
2017 Non-supervisor 55 35 6 3 1 0 0 91 3 229
2014 Supervisor 53 43 2 2 0 0 0 97 2 112
2014 Non-supervisor 49 36 10 4 1 0 0 85 5 175
2011 Supervisor 54 40 2 2 2 0 0 94 4 160
2011 Non-supervisor 45 35 12 4 2 2 0 82 6 302
2008 Supervisor 58 32 6 2 1 1 0 91 3 145
2008 Non-supervisor 41 41 12 5 2 0 0 81 7 301

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 39 4 5 6 0 0 86 10 106
2017 Non-supervisor 36 37 9 12 7 0 1 73 18 229

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 75 22 2 0 1 0 0 97 1 106
2017 Non-supervisor 65 24 7 3 1 0 0 89 4 229
2014 Supervisor 68 28 4 0 0 0 0 96 0 112
2014 Non-supervisor 63 27 9 0 1 0 0 91 1 175
2011 Supervisor 65 27 7 1 1 0 0 91 2 161
2011 Non-supervisor 60 28 9 0 1 0 1 89 2 301

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 36 7 5 5 0 0 84 9 106
2017 Non-supervisor 34 39 10 10 7 0 0 73 17 228
2014 Supervisor 41 38 5 12 3 0 0 80 15 112
2014 Non-supervisor 27 40 15 12 5 0 0 67 17 175
2011 Supervisor 43 38 7 5 7 0 0 81 12 160
2011 Non-supervisor 35 30 14 12 9 1 0 66 20 301

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 33 9 3 4 0 0 84 7 106
2017 Non-supervisor 43 31 14 6 5 0 0 75 12 229
2014 Supervisor 46 35 9 8 3 0 0 80 11 112
2014 Non-supervisor 35 35 18 10 2 0 0 70 12 175

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 37 6 5 3 0 0 86 8 106
2017 Non-supervisor 49 29 11 7 3 0 1 79 10 229
2014 Supervisor 46 40 10 4 0 0 0 86 4 112
2014 Non-supervisor 36 42 14 6 2 1 0 78 8 175
2011 Supervisor 45 40 7 5 3 0 0 85 8 161
2011 Non-supervisor 40 34 17 5 3 1 1 75 8 299

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 35 3 3 1 0 0 94 4 106
2017 Non-supervisor 52 29 11 5 3 0 0 81 8 229
2014 Supervisor 50 39 9 1 2 0 0 89 2 111
2014 Non-supervisor 46 41 7 5 2 0 0 86 7 175
2011 Supervisor 52 36 5 5 2 0 0 88 7 161
2011 Non-supervisor 47 34 11 3 3 0 1 82 6 301
2008 Supervisor 51 38 5 5 1 0 0 89 6 145
2008 Non-supervisor 38 43 12 5 1 0 0 81 7 301

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 38 21 12 2 0 1 64 14 105
2017 Non-supervisor 52 31 10 3 0 0 3 86 4 228
2014 Supervisor 19 34 29 11 2 0 4 56 14 112
2014 Non-supervisor 42 38 14 3 2 0 1 80 5 175
2011 Supervisor 28 39 19 7 5 0 2 68 12 161
2011 Non-supervisor 47 31 13 6 1 0 3 79 7 301
2008 Supervisor 22 34 23 12 6 0 3 57 18 145
2008 Non-supervisor 39 37 15 4 3 0 3 78 7 302

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 4 21 44 22 9 0 1 31 25 106
2017 Non-supervisor 3 19 32 26 16 0 3 44 23 228
2014 Supervisor 11 23 45 12 7 1 0 20 34 112
2014 Non-supervisor 3 18 42 28 8 0 1 36 21 175
2011 Supervisor 6 23 40 24 5 0 2 30 29 159
2011 Non-supervisor 8 14 32 28 13 1 4 43 23 299
2008 Supervisor 3 27 43 17 10 0 1 27 30 145
2008 Non-supervisor 9 25 39 18 7 1 1 26 34 301

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 5 13 26 30 22 1 3 54 18 106
2017 Non-supervisor 2 10 26 25 29 4 4 59 13 228
2014 Supervisor 10 30 30 17 11 0 2 29 41 111
2014 Non-supervisor 6 19 38 19 16 2 1 36 25 174
2011 Supervisor 10 15 32 29 13 0 2 42 25 160
2011 Non-supervisor 11 14 21 28 21 3 3 52 26 299
2008 Supervisor 5 24 35 21 15 0 1 36 29 144
2008 Non-supervisor 15 20 26 22 13 2 2 37 36 302

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 18 32 25 11 0 4 38 29 106
2017 Non-supervisor 7 15 25 20 24 4 4 48 24 228
2014 Supervisor 10 16 31 26 14 1 2 42 27 112
2014 Non-supervisor 6 20 30 26 12 3 3 40 28 175
2011 Supervisor 9 14 34 26 13 3 2 40 24 160
2011 Non-supervisor 8 15 26 22 19 5 6 45 25 299
2008 Supervisor 6 19 34 26 12 0 2 39 26 145
2008 Non-supervisor 10 23 30 21 9 3 4 32 36 301

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 1 6 38 32 20 0 4 54 7 106
2017 Non-supervisor 1 4 19 33 34 1 6 73 6 227
2014 Supervisor 4 9 36 35 14 0 3 50 13 111
2014 Non-supervisor 1 7 25 40 26 0 1 67 8 174
2011 Supervisor 3 7 28 41 17 1 4 60 11 160
2011 Non-supervisor 5 7 22 28 29 4 6 63 13 299
2008 Supervisor 1 9 36 35 14 0 5 51 11 145
2008 Non-supervisor 5 11 25 35 17 1 5 56 17 302

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 29 32 15 13 1 1 29 39 106
2017 Non-supervisor 7 11 26 22 27 2 5 53 19 228
2014 Supervisor 23 26 33 13 5 0 0 18 49 112
2014 Non-supervisor 14 17 40 18 10 1 0 28 32 175
2011 Supervisor 8 29 32 22 6 0 2 29 38 161
2011 Non-supervisor 11 17 27 19 20 2 5 41 30 298
2008 Supervisor 13 19 39 16 10 1 1 27 33 144
2008 Non-supervisor 12 22 28 22 12 2 2 35 35 299

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 2 7 21 35 30 0 5 69 9 106
2017 Non-supervisor 2 5 16 31 32 8 6 73 8 227
2014 Supervisor 2 8 32 31 20 0 6 55 11 112
2014 Non-supervisor 4 10 21 35 22 4 4 62 15 175
2011 Supervisor 2 8 33 31 22 1 3 55 11 160
2011 Non-supervisor 2 10 15 30 30 6 8 69 14 297
2008 Supervisor 1 10 27 34 23 0 4 60 12 145
2008 Non-supervisor 5 11 20 30 24 4 7 60 17 302

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 22 31 17 17 2 3 36 32 106
2017 Non-supervisor 6 8 29 21 26 5 5 52 16 227
2014 Supervisor 11 17 36 21 11 0 5 33 29 112
2014 Non-supervisor 5 14 34 27 16 2 3 45 20 175
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 80 6 8 3 1 0 3 88 4 106
2017 Non-supervisor 72 13 6 2 2 0 4 90 5 228
2014 Supervisor 78 6 4 2 2 0 9 93 3 112
2014 Non-supervisor 77 9 6 4 1 1 2 88 5 175
2011 Supervisor 76 13 3 2 2 0 3 92 4 161
2011 Non-supervisor 72 11 3 2 1 1 10 93 4 302
2008 Supervisor 76 5 1 4 1 1 12 92 6 144
2008 Non-supervisor 63 9 7 1 2 1 17 88 4 301

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 43 8 8 2 1 0 82 10 106
2017 Non-supervisor 27 35 18 9 6 3 1 65 15 228
2014 Supervisor 36 46 13 3 3 0 0 81 5 112
2014 Non-supervisor 28 38 20 9 4 1 0 66 13 174

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 31 6 2 4 0 0 89 6 105
2017 Non-supervisor 39 33 9 11 7 0 0 73 18 228
2014 Supervisor 48 35 8 6 2 0 1 84 8 112
2014 Non-supervisor 40 31 10 14 4 1 0 72 18 175

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 41 3 3 4 0 1 91 7 106
2017 Non-supervisor 40 38 7 9 4 1 1 80 13 228
2014 Supervisor 33 48 4 8 4 2 2 84 12 112
2014 Non-supervisor 30 44 12 10 1 2 1 77 11 175
2011 Supervisor 36 37 8 17 3 0 0 72 20 160
2011 Non-supervisor 30 36 11 14 7 1 1 67 21 301
2008 Supervisor 37 40 6 10 6 0 1 78 16 145
2008 Non-supervisor 24 37 14 11 8 3 3 65 20 302

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 29 9 4 3 1 1 84 7 106
2017 Non-supervisor 33 30 12 8 6 11 0 72 15 228
2014 Supervisor 47 31 8 8 2 3 2 81 10 112
2014 Non-supervisor 29 34 15 12 4 4 1 67 17 175
2011 Supervisor 45 30 9 8 7 1 0 75 15 161
2011 Non-supervisor 30 28 10 16 11 4 1 61 28 299
2008 Supervisor 50 24 9 8 8 0 1 74 17 145
2008 Non-supervisor 25 27 16 12 11 7 3 58 25 302

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 47 13 9 1 3 1 76 11 106
2017 Non-supervisor 19 24 14 15 10 16 2 53 30 228
2014 Supervisor 15 51 12 15 5 1 2 68 20 112
2014 Non-supervisor 13 31 26 18 3 9 1 48 23 175

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 34 6 3 2 0 0 90 5 106
2017 Non-supervisor 49 35 5 7 3 0 0 84 11 229
2014 Supervisor 44 50 1 3 2 0 0 94 5 112
2014 Non-supervisor 35 44 16 4 1 0 0 79 5 175
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 33 10 5 3 1 0 82 8 106
2017 Non-supervisor 45 35 8 5 6 0 1 81 11 229
2014 Supervisor 34 41 12 9 3 1 1 76 12 112
2014 Non-supervisor 42 36 15 6 0 0 0 78 7 175
2011 Supervisor 36 36 9 15 3 0 1 72 19 161
2011 Non-supervisor 34 33 12 13 8 0 0 67 21 300
2008 Supervisor 24 40 15 12 9 1 0 64 21 144
2008 Non-supervisor 24 34 13 21 7 0 0 59 28 302

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 26 5 6 1 1 1 88 8 106
2017 Non-supervisor 49 30 10 5 3 1 2 81 8 228
2014 Supervisor 47 35 11 2 2 0 3 84 5 112
2014 Non-supervisor 40 41 7 9 1 1 0 82 11 175
2011 Supervisor 42 34 10 8 6 1 1 76 14 160
2011 Non-supervisor 38 27 15 10 7 2 1 67 17 299
2008 Supervisor 31 41 13 8 5 2 1 74 14 144
2008 Non-supervisor 32 27 17 11 11 1 1 60 22 302

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 28 8 7 3 0 0 83 9 106
2017 Non-supervisor 45 34 7 7 4 1 1 81 11 229
2014 Supervisor 43 40 6 6 4 0 2 85 10 112
2014 Non-supervisor 43 33 12 10 2 1 0 76 12 175
2011 Supervisor 39 36 10 10 6 0 1 74 16 160
2011 Non-supervisor 39 28 14 11 7 0 0 68 18 299
2008 Supervisor 31 42 10 8 8 0 0 73 17 144
2008 Non-supervisor 31 29 13 17 9 1 0 60 26 301

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 83 5 6 3 0 0 3 91 3 106
2017 Non-supervisor 81 8 2 1 2 0 6 95 3 229
2014 Supervisor 78 11 0 1 2 1 7 97 3 112
2014 Non-supervisor 78 11 6 1 0 2 2 93 1 175
2011 Supervisor 79 10 5 0 2 0 4 93 2 161
2011 Non-supervisor 75 8 3 1 2 1 9 93 3 300
2008 Supervisor 78 8 1 2 1 0 10 95 4 145
2008 Non-supervisor 70 9 4 1 2 1 14 92 3 302

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 18 4 5 4 2 7 86 9 104
2017 Non-supervisor 47 18 7 5 7 4 12 77 15 228
2014 Supervisor 53 18 12 3 3 2 9 79 7 112
2014 Non-supervisor 44 16 11 11 12 2 5 64 24 175
2011 Supervisor 41 18 9 6 12 3 11 68 21 161
2011 Non-supervisor 38 23 7 8 14 3 6 67 24 302

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 27 6 3 1 1 0 90 4 106
2017 Non-supervisor 52 27 8 7 5 0 2 80 11 229

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 23 7 1 3 3 0 89 4 106
2017 Non-supervisor 55 26 6 4 5 2 1 84 10 229

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 23 8 3 3 1 0 87 6 106
2017 Non-supervisor 51 27 10 7 5 0 0 78 12 229
2014 Supervisor 50 33 10 3 2 0 2 85 5 111
2014 Non-supervisor 44 29 16 6 3 1 1 74 10 174
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 30 11 3 4 3 2 81 7 106
2014 Supervisor 36 41 10 5 3 2 3 81 9 112

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 37 7 7 2 2 0 83 9 106
2017 Non-supervisor 38 37 11 8 2 4 0 78 11 227
2014 Supervisor 40 37 12 4 3 5 0 80 7 112
2014 Non-supervisor 30 41 15 3 5 5 0 75 8 175
2011 Supervisor 39 27 14 7 8 5 1 69 16 160
2011 Non-supervisor 33 28 14 10 10 4 1 64 21 302

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 39 14 6 2 1 0 78 8 106
2017 Non-supervisor 36 36 12 9 4 3 0 73 14 229
2014 Supervisor 39 34 11 10 4 2 0 75 14 112
2014 Non-supervisor 30 34 22 9 5 1 0 65 13 175
2011 Supervisor 41 32 9 9 8 1 1 74 17 160
2011 Non-supervisor 36 27 15 8 12 2 0 64 21 299
2008 Supervisor 32 39 11 12 4 1 0 72 17 145
2008 Non-supervisor 20 31 19 12 15 2 0 53 28 302

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 43 16 9 4 3 0 70 14 106
2017 Non-supervisor 26 35 18 11 6 4 0 63 18 229
2014 Supervisor 27 39 16 9 4 5 0 69 14 112
2014 Non-supervisor 22 38 21 10 5 3 0 63 16 175
2011 Supervisor 21 43 18 10 6 1 1 65 17 160
2011 Non-supervisor 22 32 17 13 9 6 1 58 23 300
2008 Supervisor 16 42 13 22 6 1 0 59 28 144
2008 Non-supervisor 11 34 20 17 13 5 0 48 31 301

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 33 12 9 4 3 0 74 14 106
2017 Non-supervisor 30 29 18 11 7 5 0 62 19 229
2014 Supervisor 36 32 13 10 4 5 0 72 14 112
2014 Non-supervisor 25 34 18 12 9 3 0 61 21 175
2011 Supervisor 29 36 12 9 10 3 0 68 19 160
2011 Non-supervisor 28 29 13 11 11 8 0 62 24 302
2008 Supervisor 28 34 15 12 8 3 0 65 20 144
2008 Non-supervisor 16 28 18 17 14 8 0 47 34 302

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 41 14 10 5 0 0 71 15 106
2017 Non-supervisor 29 36 13 15 5 3 0 67 20 229
2014 Supervisor 25 49 15 8 4 0 0 73 11 112
2014 Non-supervisor 24 36 15 18 6 1 0 61 24 175
2011 Supervisor 26 42 18 11 4 0 0 68 15 159
2011 Non-supervisor 24 36 16 12 7 4 1 62 21 300
2008 Supervisor 21 45 11 17 5 1 0 67 22 145
2008 Non-supervisor 18 37 11 19 12 3 0 57 32 302
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 42 5 4 1 0 0 91 5 105
2017 Non-supervisor 42 41 9 6 2 0 0 84 7 229
2014 Supervisor 47 40 7 3 3 0 0 87 6 112
2014 Non-supervisor 47 37 9 5 2 1 0 84 7 175
2011 Supervisor 48 39 9 2 2 0 0 86 4 161
2011 Non-supervisor 38 38 14 5 4 1 0 77 10 299

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 32 5 4 0 0 0 91 4 104
2017 Non-supervisor 50 40 7 2 1 0 1 90 3 229
2014 Supervisor 51 38 5 4 0 2 2 92 4 112
2014 Non-supervisor 47 39 9 4 0 1 0 88 4 175
2011 Supervisor 48 37 7 5 2 1 0 86 7 160
2011 Non-supervisor 46 31 10 7 1 3 1 80 9 301

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 73 19 5 1 1 0 1 93 2 105
2017 Non-supervisor 45 36 10 6 1 1 1 83 7 228
2014 Supervisor 58 35 5 1 0 0 1 93 1 112
2014 Non-supervisor 47 38 8 4 1 2 0 87 5 175
2011 Supervisor 49 37 5 4 3 1 1 87 8 161
2011 Non-supervisor 48 26 9 6 8 3 1 76 14 301
2008 Supervisor 48 35 10 1 3 1 1 85 4 145
2008 Non-supervisor 33 34 11 11 7 4 1 70 18 302

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 25 8 7 2 0 0 84 9 105
2017 Non-supervisor 39 35 14 7 3 3 0 76 10 229
2014 Supervisor 41 39 11 5 1 1 1 82 6 112
2014 Non-supervisor 28 41 19 4 3 6 0 73 8 175
2011 Supervisor 26 42 19 8 3 1 1 69 11 161
2011 Non-supervisor 26 34 20 10 7 3 1 63 17 301

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 34 12 4 5 2 4 79 9 105
2017 Non-supervisor 25 30 13 12 9 8 3 62 23 229
2014 Supervisor 34 28 15 9 4 8 2 69 15 112
2014 Non-supervisor 23 35 22 12 5 2 1 60 18 175
2011 Supervisor 31 35 9 11 9 3 1 69 21 161
2011 Non-supervisor 26 26 16 15 10 6 2 56 27 302

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 74 11 8 1 1 0 5 89 2 106
2017 Non-supervisor 70 13 5 1 3 3 5 90 4 229
2014 Supervisor 70 11 3 4 1 3 8 91 6 112
2014 Non-supervisor 67 15 9 2 1 2 4 87 4 175

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 72 12 7 1 1 1 5 90 2 106
2017 Non-supervisor 75 13 2 2 1 5 2 95 4 229
2014 Supervisor 73 13 3 1 2 3 5 94 3 112
2014 Non-supervisor 75 12 6 3 0 3 1 91 3 175
2011 Supervisor 76 15 3 1 1 0 3 94 2 161
2011 Non-supervisor 73 13 6 2 0 2 5 91 3 301
2008 Supervisor 77 10 7 3 0 1 2 89 4 145
2008 Non-supervisor 67 13 7 2 1 3 7 90 3 301

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 35 11 5 1 1 0 83 6 106
2017 Non-supervisor 37 34 11 10 5 2 0 72 16 228
2014 Supervisor 31 41 16 6 4 1 0 73 10 112
2014 Non-supervisor 25 38 17 15 4 0 0 63 19 175
2011 Supervisor 33 36 12 8 10 0 0 69 18 161
2011 Non-supervisor 28 28 20 12 10 2 0 56 23 301
2008 Supervisor 23 35 20 14 7 0 0 59 21 145
2008 Non-supervisor 16 31 19 20 13 1 0 48 34 302

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 31 17 12 6 0 2 65 18 105
2017 Non-supervisor 25 23 13 18 14 3 3 51 35 228
2014 Supervisor 24 38 14 10 11 2 1 64 21 112
2014 Non-supervisor 19 28 18 18 13 2 2 49 32 174
2011 Supervisor 25 31 15 13 13 2 2 58 26 161
2011 Non-supervisor 22 25 16 15 18 3 1 49 35 301
2008 Supervisor 17 33 15 17 16 0 1 51 34 145
2008 Non-supervisor 13 33 13 16 23 0 1 47 40 302

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 40 11 5 2 2 0 81 8 106
2017 Non-supervisor 28 37 18 10 4 3 0 68 14 229

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 24 7 4 0 1 0 89 4 105
2017 Non-supervisor 49 30 14 1 3 3 0 82 4 228
2014 Supervisor 53 37 6 2 0 2 0 91 2 112
2014 Non-supervisor 55 27 12 3 2 1 0 83 4 174

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 26 8 3 1 0 0 89 4 106
2017 Non-supervisor 47 36 11 3 2 1 0 84 5 229
2014 Supervisor 53 37 5 2 1 1 1 92 3 112
2014 Non-supervisor 47 38 10 3 1 1 0 86 4 174
2011 Supervisor 47 31 11 4 7 0 0 78 11 160
2011 Non-supervisor 40 27 13 9 6 3 0 70 16 302

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 28 4 4 1 0 0 91 5 106
2017 Non-supervisor 55 33 7 2 3 0 0 88 5 229
2014 Supervisor 60 32 6 2 0 0 0 92 2 112
2014 Non-supervisor 54 34 8 2 2 0 0 88 4 173
2011 Supervisor 54 29 6 5 6 0 1 83 11 160
2011 Non-supervisor 46 32 11 5 5 1 0 79 10 300
2008 Supervisor 45 41 7 3 4 0 0 86 8 145
2008 Non-supervisor 33 40 14 6 7 0 0 73 13 301

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 28 8 4 1 0 0 87 5 106
2017 Non-supervisor 46 29 14 6 4 2 0 76 10 229
2014 Supervisor 36 37 15 6 5 0 1 74 10 112
2014 Non-supervisor 38 32 15 10 5 1 0 71 14 175
2011 Supervisor 47 27 12 6 8 0 0 74 14 161
2011 Non-supervisor 40 23 16 10 9 1 1 65 19 301

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 28 7 3 1 0 0 89 4 106
2017 Non-supervisor 45 32 12 8 3 0 0 77 11 229
2014 Supervisor 39 35 19 6 2 0 0 74 8 112
2014 Non-supervisor 41 32 14 9 5 0 0 72 14 175
2011 Supervisor 45 32 10 7 6 0 0 77 12 161
2011 Non-supervisor 43 26 13 11 6 1 0 70 17 302
2008 Supervisor 37 47 7 6 3 0 0 84 9 145
2008 Non-supervisor 26 38 15 13 8 0 0 65 21 302

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 18 12 8 2 2 0 77 10 106
2017 Non-supervisor 36 25 17 13 6 2 1 63 19 229
2014 Supervisor 38 32 16 5 4 3 1 73 10 112
2014 Non-supervisor 38 20 18 13 8 3 0 60 22 175
2011 Supervisor 46 26 10 9 8 1 1 73 17 161
2011 Non-supervisor 38 18 14 9 15 6 0 60 25 301
2008 Supervisor 39 32 12 9 3 3 1 74 13 145
2008 Non-supervisor 25 30 19 9 13 4 1 57 23 302
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 12 59 28 106
2017 Non-supervisor 16 48 36 229
2014 Supervisor 21 48 30 112
2014 Non-supervisor 15 55 30 175
2011 Supervisor 18 53 29 160
2011 Non-supervisor 20 48 32 301

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 69 0 8 8 0 15 13
2017 Non-supervisor 30 19 37 3 11 0 36
2014 Supervisor 53 15 11 17 9999 4 25
2014 Non-supervisor 20 24 27 8 9999 20 26
2011 Supervisor 55 15 12 9 9999 9 26
2011 Non-supervisor 31 14 34 10 9999 11 61
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 17 83 106
2017 Non-supervisor 18 82 229
2014 Supervisor 12 88 112
2014 Non-supervisor 15 85 174

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 63 18
2017 Non-supervisor 57 42
2014 Non-supervisor 63 26

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 38 18
2017 Non-supervisor 60 42
2014 Supervisor 63 13
2014 Non-supervisor 50 26

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 18
2017 Non-supervisor 0 42
2014 Supervisor 0 13
2014 Non-supervisor 0 26

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 18
2014 Supervisor 0 13

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 18
2014 Supervisor 0 13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 46 18
2017 Non-supervisor 50 42
2014 Supervisor 43 14
2014 Non-supervisor 39 26

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 28 18
2017 Non-supervisor 40 42
2014 Supervisor 35 14
2014 Non-supervisor 45 26

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Supervisor 40 18
2017 Non-supervisor 32 42
2014 Supervisor 33 14
2014 Non-supervisor 39 26

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 27 18
2017 Non-supervisor 32 42
2014 Non-supervisor 39 26

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 19 42
2014 Non-supervisor 23 26

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Supervisor 56 18
2017 Non-supervisor 59 42
2014 Supervisor 39 14
2014 Non-supervisor 47 26

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Supervisor 35 18
2017 Non-supervisor 37 42
2014 Non-supervisor 44 26

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 18
2017 Non-supervisor 0 42
2014 Supervisor 0 14
2014 Non-supervisor 0 26

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Supervisor 28 18

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 18
2014 Supervisor 0 14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 34 42
2014 Non-supervisor 32 26

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 38 42
2014 Supervisor 49 14
2014 Non-supervisor 30 26

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 12 42
2014 Non-supervisor 21 26

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 62 18
2017 Non-supervisor 61 42
2014 Supervisor 60 14
2014 Non-supervisor 49 26

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 55 18
2017 Non-supervisor 38 42
2014 Supervisor 53 14
2014 Non-supervisor 36 26

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 33 18
2017 Non-supervisor 22 42
2014 Non-supervisor 22 26

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 28 42
2014 Supervisor 0 14

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 28 18
2017 Non-supervisor 17 42

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 18
2017 Non-supervisor 12 42
2014 Supervisor 0 14

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 20 42
2014 Supervisor 34 14
2014 Non-supervisor 26 26

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 28 18
2017 Non-supervisor 17 36

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 28 18
2017 Non-supervisor 14 36

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 28 36

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 18

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 20 36
2014 Non-supervisor 25 25

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 35 36
2014 Supervisor 33 14
2014 Non-supervisor 43 25

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 18
2017 Non-supervisor 0 36
2014 Supervisor 0 14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 40 18
2017 Non-supervisor 51 36
2014 Supervisor 57 14
2014 Non-supervisor 52 25

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 18

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 28 18
2014 Supervisor 0 14
2014 Non-supervisor 19 25

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 94 6 18
2017 Non-supervisor 100 0 42

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 27 14 3 3 13 5 76 7 106
2017 Non-supervisor 22 17 18 8 7 24 4 55 20 229
2014 Supervisor 29 27 16 5 2 18 3 71 9 112
2014 Non-supervisor 25 25 21 5 3 17 4 63 10 175

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 32 6 1 2 3 0 91 3 106
2017 Non-supervisor 39 31 15 4 5 7 0 74 10 229
2014 Supervisor 50 32 14 1 2 2 0 83 3 112
2014 Non-supervisor 40 34 16 3 2 4 1 78 5 175
2011 Supervisor 46 39 7 4 4 0 0 85 8 160
2011 Non-supervisor 47 26 13 6 4 4 0 76 10 301
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 47 4 0 0 0 2 96 0 106
2017 Non-supervisor 29 54 8 5 1 2 0 85 6 229
2014 Supervisor 32 61 2 0 0 0 5 98 0 112
2014 Non-supervisor 31 50 14 2 0 1 1 83 2 175
2011 Supervisor 36 55 4 0 1 0 3 94 1 160
2011 Non-supervisor 25 48 13 7 3 3 1 76 11 302
2008 Supervisor 34 54 6 1 1 0 4 92 2 145
2008 Non-supervisor 22 58 9 6 3 2 1 82 9 302

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 29 20 5 1 12 2 70 7 106
2017 Non-supervisor 15 32 18 8 3 22 2 62 14 228
2014 Supervisor 20 35 16 7 3 11 8 68 12 112
2014 Non-supervisor 20 28 26 9 2 11 3 56 14 175
2011 Supervisor 21 36 15 10 6 9 3 65 18 159
2011 Non-supervisor 19 27 20 12 9 11 2 53 24 301

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 28 5 3 0 2 2 92 3 106
2017 Non-supervisor 43 32 10 3 1 10 1 84 5 229
2014 Supervisor 48 31 8 4 0 3 5 87 5 112
2014 Non-supervisor 39 38 11 4 1 5 2 83 5 175
2011 Supervisor 47 30 7 6 4 3 3 82 11 160
2011 Non-supervisor 38 31 11 6 5 8 2 76 11 302
2008 Supervisor 37 37 10 4 2 5 5 82 7 145
2008 Non-supervisor 27 38 15 8 4 8 1 72 12 302

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 33 6 2 0 3 2 92 2 106
2017 Non-supervisor 39 31 12 4 1 11 1 79 6 229
2014 Supervisor 46 33 7 4 1 4 5 87 5 112
2014 Non-supervisor 38 34 11 8 2 6 0 77 10 174
2011 Supervisor 40 34 9 6 4 5 3 80 11 160
2011 Non-supervisor 34 29 15 7 5 9 2 70 13 302
2008 Supervisor 48 32 8 2 3 3 5 87 5 145
2008 Non-supervisor 23 35 16 12 7 6 1 62 20 302
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 7 93 229
2014 Non-supervisor 5 95 175

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 38 16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 45 16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 38 16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 49 16

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 14

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 35 14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 58 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 72 14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 94 6 16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 18 13 2 1 21 8 78 4 106
2017 Non-supervisor 26 15 18 3 3 30 5 62 10 228
2014 Supervisor 33 25 16 0 2 20 5 76 3 112
2014 Non-supervisor 22 26 19 3 1 23 7 68 5 175

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 67 20 7 1 1 4 0 91 2 106
2017 Non-supervisor 45 30 11 3 3 9 0 82 6 229
2014 Supervisor 55 31 9 1 0 5 0 90 1 112
2014 Non-supervisor 41 36 13 2 1 6 1 83 3 175
2011 Supervisor 50 37 6 5 2 0 0 87 7 160
2011 Non-supervisor 49 27 11 3 4 6 0 80 8 302
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 33 21 5 13 0 1 61 18 106
2017 Non-supervisor 26 33 16 11 15 0 0 59 25 228

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 20 34 24 7 0 1 35 31 106
2017 Non-supervisor 28 34 24 9 4 0 0 62 14 229

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 41 21 9 0 0 3 69 9 106
2017 Non-supervisor 48 29 12 5 3 0 2 79 8 229

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 25 26 14 14 0 1 45 29 106
2017 Non-supervisor 31 27 22 8 10 0 1 59 19 229

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 30 18 7 4 0 4 71 11 106
2017 Non-supervisor 50 24 9 5 6 0 5 79 12 229

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 34 28 11 3 0 0 58 14 105
2017 Non-supervisor 31 32 17 11 9 0 0 63 20 229

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 37 22 2 4 1 0 72 6 105
2017 Non-supervisor 32 38 14 10 5 0 1 71 15 229

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 29 29 9 3 0 1 59 12 105
2017 Non-supervisor 30 36 19 7 5 1 2 68 13 229

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 22 21 7 4 0 1 69 11 105
2017 Non-supervisor 34 37 17 6 3 1 1 73 10 229

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 29 23 12 6 0 0 60 17 105
2017 Non-supervisor 38 39 12 7 2 1 0 78 9 229

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 28 8 7 2 0 0 83 9 106
2017 Non-supervisor 46 28 17 7 2 0 1 74 9 229

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 73 17 5 4 0 1 1 91 4 106
2017 Non-supervisor 69 15 6 4 4 0 1 85 9 228

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 30 10 3 1 1 0 86 4 106
2017 Non-supervisor 51 29 9 8 3 0 0 80 11 229

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 25 11 6 1 1 0 83 7 106
2017 Non-supervisor 53 25 11 6 4 0 1 79 10 229

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 42 9 5 2 1 0 84 7 105
2017 Non-supervisor 56 9 1 3 1 0 28 92 7 229

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 29 6 1 1 0 4 92 2 106
2017 Non-supervisor 67 16 6 4 2 0 5 88 6 228

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 71 23 5 0 2 0 0 94 2 106
2017 Non-supervisor 54 20 13 6 3 1 3 77 10 228

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 41 6 3 1 0 0 90 4 106
2017 Non-supervisor 43 35 12 7 1 0 1 80 8 227

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 29 50 8 1 0 0 40 9 106
2017 Non-supervisor 16 42 32 8 2 0 0 58 10 229

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 4 19 43 25 9 0 0 34 23 106
2017 Non-supervisor 4 11 43 28 14 0 0 42 15 228

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 43 11 3 0 0 0 86 3 106
2017 Non-supervisor 27 43 13 9 3 4 0 73 13 229

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 55 12 4 1 0 0 83 5 106
2017 Non-supervisor 25 45 13 10 4 3 0 71 15 229
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 17 83 106
2017 Non-supervisor 17 83 229
2014 Supervisor 7 93 111
2014 Non-supervisor 19 81 172

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 89 11 19
2017 Non-supervisor 82 18 39
2014 Non-supervisor 94 6 30

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 36 5 6 0 0 0 89 6 17
2017 Non-supervisor 57 31 3 6 3 0 0 88 9 32
2014 Non-supervisor 58 17 5 12 9 0 0 75 20 28
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 41 19 10 10 0 0 19 81 106
2017 Non-supervisor 23 27 23 14 9 4 0 24 76 229

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 85
2017 Non-supervisor 17 166

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 23 85
2017 Non-supervisor 34 166

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 25 85
2017 Non-supervisor 26 166

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 50 85
2017 Non-supervisor 50 166

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 85
2017 Non-supervisor 5 166

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 47 85
2017 Non-supervisor 41 166

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 6 58 15 6 1 14 82
2017 Non-supervisor 10 52 11 8 4 15 163

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 26 16 17 9 2 3 57 27 85
2017 Non-supervisor 23 27 12 20 13 2 3 52 35 168

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 14 21 19 26 6 8 23 52 85
2017 Non-supervisor 7 13 15 19 36 5 5 22 61 168
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