2017 Public Service Employee Survey Results for Canadian Grain Commission by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	41	5	3	0	92	3	75
2017	Non-visible minority	49	41	4	6	2	89	7	256
2014	Visible minority	42	41	6	11	0	83	11	48
2014	Non-visible minority	41	49	4	6	1	90	7	234
2011	Visible minority	42	44	6	6	1	86	8	82
2011	Non-visible minority	44	44	3	7	2	88	9	375
2008	Visible minority	46	46	6	0	2	92	2	52
2008	Non-visible minority	37	47	5	9	2	84	11	391

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	80	17	0	1	0	0	1	98	2	75
2017	Non-visible minority	81	13	2	1	0	0	1	96	1	256
2014	Visible minority	72	23	2	0	0	2	2	98	0	48
2014	Non-visible minority	80	12	4	1	1	0	2	94	2	234
2011	Visible minority	77	18	3	1	0	0	0	95	1	82
2011	Non-visible minority	78	12	2	2	2	1	2	93	4	376
2008	Visible minority	81	15	0	0	2	0	2	98	2	52
2008	Non-visible minority	74	15	4	3	1	0	2	92	4	391

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	79	17	3	0	0	1	97	0	75
2017	Non-visible minority	79	12	2	3	1	2	93	5	256
2014	Visible minority	68	30	0	0	0	2	100	0	48
2014	Non-visible minority	81	11	2	3	2	2	93	5	234
2011	Visible minority	83	9	5	1	0	1	93	1	82
2011	Non-visible minority	80	10	2	3	2	3	93	6	375
2008	Visible minority	83	13	0	2	0	2	98	2	52
2008	Non-visible minority	77	12	4	3	2	3	91	5	388

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	41	8	10	1	0	80	12	75
2017	Non-visible minority	40	38	6	10	7	0	78	17	256
2014	Visible minority	31	37	17	15	0	0	68	15	48
2014	Non-visible minority	46	36	7	6	4	0	83	10	233
2011	Visible minority	30	40	15	6	8	1	71	14	82
2011	Non-visible minority	38	32	7	13	10	0	70	23	376

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	40	9	3	3	0	0	85	5	75
2017	Non-visible minority	49	37	5	7	1	0	0	86	8	256
2014	Visible minority	28	52	6	13	2	0	0	80	14	48
2014	Non-visible minority	40	40	12	7	1	0	0	80	8	234
2011	Visible minority	37	37	11	12	3	1	0	74	15	82
2011	Non-visible minority	33	45	8	9	4	0	1	78	14	376
2008	Visible minority	24	51	8	12	6	0	0	75	18	51
2008	Non-visible minority	28	40	13	13	6	0	1	68	19	389

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	34	12	4	1	0	0	83	5	75
2017	Non-visible minority	45	36	9	8	1	0	0	81	9	256
2014	Visible minority	29	47	16	5	3	0	0	76	8	48
2014	Non-visible minority	44	39	12	3	2	0	0	82	5	234
2011	Visible minority	38	43	10	7	1	1	0	82	8	82
2011	Non-visible minority	43	33	13	6	5	0	0	76	11	376
2008	Visible minority	33	31	19	15	2	0	0	63	17	52
2008	Non-visible minority	31	41	16	7	5	0	1	72	12	391

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	36	7	4	2	0	0	87	6	75
2017	Non-visible minority	58	32	4	3	3	0	0	90	6	256
2014	Visible minority	29	45	17	5	4	0	0	74	9	48
2014	Non-visible minority	54	37	7	2	1	0	0	91	2	234
2011	Visible minority	34	40	10	8	8	1	0	75	16	82
2011	Non-visible minority	45	37	9	4	3	1	1	83	7	375
2008	Visible minority	35	45	8	6	6	0	0	80	12	51
2008	Non-visible minority	39	41	12	5	3	0	0	81	7	391

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	37	5	8	0	87	8	75
2017	Non-visible minority	66	29	3	1	1	95	1	254
2014	Visible minority	45	38	9	7	0	84	7	48
2014	Non-visible minority	60	33	4	2	1	93	3	234

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	31	18	11	1	0	70	12	75
2017	Non-visible minority	53	28	8	6	4	0	81	10	256
2014	Visible minority	25	42	13	14	7	0	66	20	48
2014	Non-visible minority	40	37	7	9	6	0	77	15	234
2011	Visible minority	42	29	18	4	8	0	70	12	82
2011	Non-visible minority	40	29	9	9	12	1	70	22	376

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	27	9	3	0	4	7	87	3	75
2017	Non-visible minority	51	22	7	7	2	2	9	82	10	254
2014	Visible minority	52	20	8	10	2	0	9	78	13	48
2014	Non-visible minority	52	21	8	7	5	0	7	79	13	234
2011	Visible minority	55	25	7	6	2	0	5	85	8	81
2011	Non-visible minority	52	21	7	6	5	1	8	80	12	376
2008	Visible minority	56	15	8	4	6	2	10	80	11	52
2008	Non-visible minority	50	23	6	8	7	1	4	78	16	391

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	39	11	1	1	0	87	3	75
2017	Non-visible minority	42	44	7	6	1	0	86	7	256
2014	Visible minority	28	53	15	2	2	0	81	4	48
2014	Non-visible minority	32	51	11	3	3	0	84	6	234
2011	Visible minority	41	35	20	1	1	1	77	3	81
2011	Non-visible minority	41	35	12	7	5	0	76	12	376
2008	Visible minority	33	40	15	8	4	0	73	12	52
2008	Non-visible minority	33	42	12	8	4	0	76	12	387

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	39	17	11	0	0	0	72	11	75
2017	Non-visible minority	31	42	10	11	5	1	1	74	16	256
2014	Visible minority	26	37	23	8	7	0	0	62	14	48
2014	Non-visible minority	25	44	17	9	5	0	0	69	14	234
2011	Visible minority	28	35	14	15	7	0	1	64	22	82
2011	Non-visible minority	24	34	16	13	12	0	0	58	26	376

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	32	12	3	1	0	0	84	4	75
2017	Non-visible minority	40	38	10	9	3	0	0	78	12	255

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	60	35	4	1	0	0	95	1	75
2017	Non-visible minority	58	33	6	3	1	0	90	4	256
2014	Visible minority	52	38	4	6	0	0	90	6	48
2014	Non-visible minority	50	39	8	2	1	0	89	3	234
2011	Visible minority	58	34	4	3	0	1	92	4	82
2011	Non-visible minority	46	37	10	3	3	1	85	5	376
2008	Visible minority	42	40	10	8	0	0	83	8	52
2008	Non-visible minority	46	38	10	3	2	1	85	5	390

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	39	9	7	4	0	0	80	11	75
2017	Non-visible minority	39	37	7	10	6	0	1	77	17	256

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	67	24	4	3	1	0	0	92	4	75
2017	Non-visible minority	69	23	6	2	0	0	0	92	2	256
2014	Visible minority	53	35	9	2	2	0	0	88	4	48
2014	Non-visible minority	68	25	7	0	0	0	0	93	0	234
2011	Visible minority	57	29	10	0	0	1	1	89	0	82
2011	Non-visible minority	62	27	8	0	2	0	1	90	2	376

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	30	15	10	4	0	71	14	75
2017	Non-visible minority	38	41	7	8	6	0	79	14	255
2014	Visible minority	26	42	15	9	7	0	68	17	48
2014	Non-visible minority	34	39	11	12	4	0	73	16	234
2011	Visible minority	33	33	11	14	7	1	67	21	81
2011	Non-visible minority	38	33	11	8	8	0	72	16	376

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	31	11	8	8	1	73	17	75
2017	Non-visible minority	47	32	13	4	3	0	79	7	256
2014	Visible minority	28	40	17	7	7	0	68	15	48
2014	Non-visible minority	42	33	14	10	1	0	75	11	234

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	25	11	8	3	0	1	78	10	75
2017	Non-visible minority	48	34	9	5	3	0	0	83	8	256
2014	Visible minority	33	40	21	6	0	0	0	73	6	48
2014	Non-visible minority	42	41	10	6	1	0	0	83	7	234
2011	Visible minority	38	38	18	4	3	0	0	75	7	81
2011	Non-visible minority	42	36	13	5	3	1	1	79	8	375

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	29	8	6	0	0	0	86	6	75
2017	Non-visible minority	53	32	8	5	2	0	0	85	6	256
2014	Visible minority	43	41	11	3	2	0	0	84	5	48
2014	Non-visible minority	49	39	7	4	2	0	0	88	5	233
2011	Visible minority	47	40	7	3	0	1	1	90	3	82
2011	Non-visible minority	49	33	9	4	4	0	0	83	8	376
2008	Visible minority	35	50	12	4	0	0	0	85	4	52
2008	Non-visible minority	43	40	9	5	2	0	0	84	7	390

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	31	13	3	1	1	83	4	75
2017	Non-visible minority	41	34	14	7	0	2	78	8	254
2014	Visible minority	30	40	20	7	0	2	71	8	48
2014	Non-visible minority	34	35	20	6	2	2	71	9	234
2011	Visible minority	45	30	12	6	1	5	80	7	82
2011	Non-visible minority	39	34	16	7	3	2	75	9	376
2008	Visible minority	42	37	10	6	0	6	84	6	52
2008	Non-visible minority	32	36	18	7	4	2	70	11	391

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	1	19	32	32	13	0	3	46	21	75
2017	Non-visible minority	3	21	37	23	14	0	3	38	25	255
2014	Visible minority	6	22	42	23	4	0	2	27	29	48
2014	Non-visible minority	6	19	44	21	9	1	0	31	25	234
2011	Visible minority	4	17	36	22	14	2	5	39	22	81
2011	Non-visible minority	8	17	34	27	10	1	3	39	26	373
2008	Visible minority	4	23	52	13	6	0	2	20	27	52
2008	Non-visible minority	7	26	39	18	8	1	1	27	33	390

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	1	6	27	22	32	9	3	61	9	75
2017	Non-visible minority	3	12	26	28	26	1	4	56	16	255
2014	Visible minority	16	18	32	15	12	4	2	29	36	48
2014	Non-visible minority	5	24	37	19	15	0	1	34	29	232
2011	Visible minority	9	11	32	21	14	8	4	40	23	82
2011	Non-visible minority	11	15	23	30	19	1	2	51	26	373
2008	Visible minority	15	17	37	19	6	4	2	27	35	52
2008	Non-visible minority	11	21	28	22	15	1	2	38	33	390

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	5	11	25	21	28	4	6	54	18	74
2017	Non-visible minority	8	17	28	22	18	2	4	42	28	256
2014	Visible minority	7	24	22	27	12	2	6	43	33	48
2014	Non-visible minority	8	18	32	25	14	2	2	40	27	234
2011	Visible minority	6	11	31	19	19	7	7	43	21	82
2011	Non-visible minority	8	16	28	24	16	4	4	44	26	373
2008	Visible minority	6	27	29	27	8	2	2	36	34	52
2008	Non-visible minority	9	21	33	22	10	2	3	33	32	390

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	0	3	20	28	43	3	3	76	3	74
2017	Non-visible minority	1	5	27	34	26	0	6	64	7	255
2014	Visible minority	0	8	30	32	25	0	5	60	9	48
2014	Non-visible minority	3	8	28	39	21	0	2	61	10	232
2011	Visible minority	5	8	23	25	27	2	10	59	15	82
2011	Non-visible minority	4	7	24	33	25	3	4	63	12	373
2008	Visible minority	4	13	21	38	13	0	10	57	19	52
2008	Non-visible minority	4	10	30	35	16	1	4	54	15	391

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	3	8	26	22	39	0	3	63	11	75
2017	Non-visible minority	9	19	28	19	18	2	4	40	30	255
2014	Visible minority	15	14	43	15	9	2	2	25	30	48
2014	Non-visible minority	17	22	37	16	8	0	0	24	40	234
2011	Visible minority	8	12	28	26	19	2	6	49	21	81
2011	Non-visible minority	11	23	28	19	15	1	3	35	35	374
2008	Visible minority	6	21	42	19	8	2	2	28	28	52
2008	Non-visible minority	13	21	31	20	12	2	2	33	35	388

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	1	5	16	27	32	12	6	72	8	74
2017	Non-visible minority	2	6	17	34	31	3	6	72	9	255
2014	Visible minority	4	16	34	23	18	0	6	43	21	48
2014	Non-visible minority	3	8	24	35	23	3	5	62	11	234
2011	Visible minority	4	8	21	26	23	10	9	60	14	80
2011	Non-visible minority	2	10	21	31	28	3	5	65	12	373
2008	Visible minority	2	12	33	29	12	10	4	47	16	52
2008	Non-visible minority	4	10	21	32	25	2	6	62	15	391

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	1	6	28	21	30	10	4	59	9	74
2017	Non-visible minority	8	14	31	19	21	2	4	43	24	255
2014	Visible minority	4	13	30	26	16	2	7	47	20	48
2014	Non-visible minority	8	15	36	24	14	1	3	39	24	234

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	79	16	3	1	0	0	1	96	1	75
2017	Non-visible minority	74	9	7	3	1	0	5	88	4	255
2014	Visible minority	69	16	8	2	0	0	4	89	2	48
2014	Non-visible minority	79	7	4	4	1	1	4	91	5	234
2011	Visible minority	71	17	4	0	1	1	6	94	1	82
2011	Non-visible minority	74	10	3	2	2	1	8	93	4	377
2008	Visible minority	62	17	6	2	0	0	13	91	2	52
2008	Non-visible minority	68	7	5	2	2	1	15	89	5	389

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	37	13	7	5	4	0	74	13	75
2017	Non-visible minority	30	38	16	9	4	2	1	70	14	255
2014	Visible minority	28	39	18	11	2	2	0	69	13	48
2014	Non-visible minority	32	41	16	6	4	0	0	73	10	233

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	25	9	9	7	0	0	74	16	75
2017	Non-visible minority	44	35	7	8	5	0	0	79	13	254
2014	Visible minority	38	30	11	15	2	2	2	71	17	48
2014	Non-visible minority	45	34	8	10	3	0	0	78	14	234

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	40	3	8	4	0	0	86	12	75
2017	Non-visible minority	43	38	6	7	3	1	2	83	10	255
2014	Visible minority	22	47	10	14	4	2	0	71	19	48
2014	Non-visible minority	34	45	9	8	1	1	2	81	10	234
2011	Visible minority	38	30	15	12	4	1	0	69	16	82
2011	Non-visible minority	30	38	9	15	5	0	1	70	21	375
2008	Visible minority	31	46	10	10	2	2	0	78	12	52
2008	Non-visible minority	28	37	12	11	8	2	3	68	20	391

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	32	11	9	4	3	0	75	13	75
2017	Non-visible minority	39	29	11	6	5	10	0	76	12	255
2014	Visible minority	21	38	17	12	6	7	0	63	19	48
2014	Non-visible minority	38	33	11	10	3	3	2	74	14	234
2011	Visible minority	34	31	15	10	4	5	0	69	15	81
2011	Non-visible minority	35	28	9	14	11	3	1	65	25	375
2008	Visible minority	29	35	10	13	6	8	0	69	21	52
2008	Non-visible minority	34	25	14	10	10	4	2	63	22	391

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	23	17	15	8	9	3	55	26	75
2017	Non-visible minority	20	33	13	13	6	13	2	63	22	255
2014	Visible minority	16	33	25	17	2	6	2	52	21	48
2014	Non-visible minority	13	40	20	16	4	6	1	57	21	234

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	23	6	7	5	81	12	75
2017	Non-visible minority	50	38	5	6	1	88	7	256
2014	Visible minority	23	50	19	5	2	73	7	48
2014	Non-visible minority	42	45	8	3	1	88	5	234

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	32	8	4	8	0	1	80	12	75
2017	Non-visible minority	45	35	9	6	3	0	1	82	9	256
2014	Visible minority	34	41	14	6	2	0	2	77	8	48
2014	Non-visible minority	40	38	13	8	1	0	0	78	9	234
2011	Visible minority	31	41	9	13	7	0	0	72	19	81
2011	Non-visible minority	36	33	11	14	6	0	1	69	20	376
2008	Visible minority	19	38	21	12	8	0	2	59	20	52
2008	Non-visible minority	25	35	13	19	8	1	0	60	27	390

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	28	10	4	3	2	1	83	7	75
2017	Non-visible minority	53	29	9	6	2	0	2	84	7	255
2014	Visible minority	31	48	8	6	4	0	2	81	10	48
2014	Non-visible minority	45	37	9	7	1	1	1	83	8	234
2011	Visible minority	33	33	20	7	3	4	0	69	10	81
2011	Non-visible minority	41	28	12	9	7	1	1	71	17	374
2008	Visible minority	25	29	27	8	10	2	0	55	18	52
2008	Non-visible minority	32	32	14	11	8	1	1	66	19	390

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	28	12	7	3	1	1	78	10	75
2017	Non-visible minority	49	34	6	7	3	0	1	84	11	256
2014	Visible minority	36	32	14	8	4	2	2	72	13	48
2014	Non-visible minority	44	37	8	9	2	1	0	81	11	234
2011	Visible minority	36	35	20	5	4	0	0	71	9	82
2011	Non-visible minority	40	30	11	12	7	0	1	70	19	373
2008	Visible minority	25	31	16	12	14	0	2	58	26	51
2008	Non-visible minority	32	34	12	14	8	1	0	65	23	390

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	81	10	4	1	0	0	4	94	1	75
2017	Non-visible minority	83	6	3	2	1	0	6	94	2	256
2014	Visible minority	64	24	6	0	0	2	4	94	0	48
2014	Non-visible minority	82	8	3	1	1	1	4	95	2	234
2011	Visible minority	79	8	6	0	3	1	2	91	3	82
2011	Non-visible minority	76	9	3	1	2	1	8	94	3	375
2008	Visible minority	65	17	8	2	0	0	8	90	2	52
2008	Non-visible minority	74	7	3	1	2	1	13	94	3	391

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	18	9	1	5	5	21	78	9	75
2017	Non-visible minority	55	18	5	6	6	3	7	82	13	253
2014	Visible minority	34	12	18	9	15	0	11	53	27	48
2014	Non-visible minority	49	18	10	8	7	2	5	73	17	234
2011	Visible minority	33	25	12	9	11	4	7	65	22	82
2011	Non-visible minority	41	20	7	8	14	2	8	68	24	377

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	30	12	3	4	1	1	81	7	75
2017	Non-visible minority	57	27	6	6	3	0	1	85	9	256

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	26	10	3	5	4	1	81	8	75
2017	Non-visible minority	60	25	5	4	3	2	1	88	7	256

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	28	16	1	4	0	1	78	5	75
2017	Non-visible minority	56	25	7	7	3	1	0	82	11	256
2014	Visible minority	39	23	24	2	7	2	2	65	10	48
2014	Non-visible minority	47	32	12	5	2	0	1	81	7	232

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	54	14	0	7	0	0	79	7	15
2017	Non-visible minority	50	27	11	3	3	3	2	81	7	90
2014	Visible minority	35	24	20	0	0	16	6	75	0	15
2014	Non-visible minority	36	44	9	5	3	0	3	82	9	95

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	36	8	9	1	0	0	81	11	73
2017	Non-visible minority	39	38	10	7	2	4	0	79	10	256
2014	Visible minority	28	36	21	0	4	11	0	72	5	48
2014	Non-visible minority	34	41	12	4	4	4	0	79	9	234
2011	Visible minority	30	29	25	4	4	8	0	64	9	82
2011	Non-visible minority	36	28	11	10	11	4	1	66	22	376

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	32	14	6	4	2	0	75	11	75
2017	Non-visible minority	35	39	12	9	3	2	0	75	12	256
2014	Visible minority	31	23	29	9	4	4	0	56	13	48
2014	Non-visible minority	34	37	15	9	5	1	0	71	14	234
2011	Visible minority	32	34	16	13	3	3	0	68	16	80
2011	Non-visible minority	39	28	12	8	12	1	1	68	20	375
2008	Visible minority	23	29	21	10	13	2	2	54	24	52
2008	Non-visible minority	25	35	16	13	11	1	0	60	24	391

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	35	22	5	7	2	0	66	12	75
2017	Non-visible minority	25	38	16	12	5	4	0	66	17	256
2014	Visible minority	30	25	16	14	7	8	0	60	22	48
2014	Non-visible minority	23	41	19	9	5	3	0	66	14	234
2011	Visible minority	21	42	19	10	3	6	0	66	14	81
2011	Non-visible minority	23	34	17	12	9	4	1	60	22	375
2008	Visible minority	20	31	18	16	8	8	0	55	26	51
2008	Non-visible minority	12	38	18	18	11	3	0	51	30	390

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	29	16	11	7	3	65	18	75
2017	Non-visible minority	33	30	16	11	6	4	66	17	256
2014	Visible minority	31	32	15	8	8	7	67	17	48
2014	Non-visible minority	29	33	16	12	7	4	65	19	234
2011	Visible minority	28	37	12	10	7	8	70	18	81
2011	Non-visible minority	28	31	13	10	11	6	63	23	377
2008	Visible minority	21	27	25	10	6	12	54	17	52
2008	Non-visible minority	20	30	16	16	12	6	53	30	390

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	32	16	10	5	1	0	69	15	75
2017	Non-visible minority	28	39	11	15	5	2	0	68	20	256
2014	Visible minority	31	26	20	13	8	2	0	58	22	48
2014	Non-visible minority	22	44	14	14	4	1	0	67	18	234
2011	Visible minority	25	43	20	5	3	4	0	71	8	80
2011	Non-visible minority	24	37	16	13	7	2	1	63	21	375
2008	Visible minority	23	33	15	17	6	6	0	59	24	52
2008	Non-visible minority	18	41	11	18	10	2	0	60	29	391

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	43	7	3	3	0	88	5	75
2017	Non-visible minority	44	41	7	6	1	0	86	7	255
2014	Visible minority	42	40	8	6	4	0	82	10	48
2014	Non-visible minority	48	37	9	3	2	1	86	5	234
2011	Visible minority	41	35	15	3	3	3	78	6	81
2011	Non-visible minority	41	39	12	5	4	0	80	8	375

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	39	9	0	0	0	1	91	0	75
2017	Non-visible minority	54	37	5	3	0	0	0	91	3	254
2014	Visible minority	43	45	8	0	0	4	0	91	0	48
2014	Non-visible minority	50	37	7	4	0	1	1	88	4	234
2011	Visible minority	47	34	10	6	1	1	0	82	8	82
2011	Non-visible minority	46	34	9	7	2	2	1	82	9	375

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	46	4	1	1	1	1	93	3	74
2017	Non-visible minority	57	27	10	5	1	0	1	85	6	255
2014	Visible minority	43	50	3	0	0	2	2	97	0	48
2014	Non-visible minority	53	34	8	3	1	1	0	88	4	234
2011	Visible minority	45	37	9	3	5	1	0	83	8	82
2011	Non-visible minority	49	28	7	6	6	2	1	79	13	376
2008	Visible minority	31	42	8	8	8	4	0	76	16	52
2008	Non-visible minority	39	33	11	8	5	3	1	75	14	391

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	43	7	3	4	0	0	87	7	75
2017	Non-visible minority	45	29	13	8	2	2	0	76	10	255
2014	Visible minority	30	50	12	2	2	4	0	83	4	48
2014	Non-visible minority	34	38	16	5	2	4	0	75	8	234
2011	Visible minority	33	26	19	12	6	4	0	61	20	82
2011	Non-visible minority	25	39	19	9	5	2	1	66	15	377

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	37	14	8	9	1	1	68	18	75
2017	Non-visible minority	30	30	12	9	6	7	4	68	18	255
2014	Visible minority	25	26	28	15	2	2	2	54	17	48
2014	Non-visible minority	28	33	17	10	5	4	2	65	16	234
2011	Visible minority	25	30	20	15	5	3	1	58	21	82
2011	Non-visible minority	28	28	12	13	11	5	2	61	26	377

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	72	18	4	1	0	3	2	94	1	75
2017	Non-visible minority	72	11	7	1	2	2	6	89	3	256
2014	Visible minority	62	13	13	0	0	7	6	85	0	48
2014	Non-visible minority	70	14	5	3	1	1	5	89	5	234

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	72	16	3	1	0	4	4	96	1	75
2017	Non-visible minority	76	12	3	2	1	4	3	93	3	256
2014	Visible minority	62	20	8	2	0	7	2	89	2	48
2014	Non-visible minority	77	11	4	2	1	3	3	93	3	234
2011	Visible minority	67	23	6	1	0	1	1	93	1	82
2011	Non-visible minority	76	11	5	2	1	1	5	92	3	376
2008	Visible minority	65	22	4	2	0	2	6	94	2	51
2008	Non-visible minority	71	11	7	3	1	3	6	89	3	391

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	37	9	10	4	0	77	14	74
2017	Non-visible minority	41	34	12	8	4	2	76	12	256
2014	Visible minority	24	35	22	6	9	2	61	16	48
2014	Non-visible minority	28	41	15	13	3	0	69	16	234
2011	Visible minority	23	36	19	12	10	0	59	21	82
2011	Non-visible minority	31	29	17	11	10	1	61	21	376
2008	Visible minority	8	38	23	17	12	2	47	29	52
2008	Non-visible minority	19	32	19	18	11	1	52	29	391

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	26	15	16	10	1	0	59	26	75
2017	Non-visible minority	26	25	14	17	11	3	4	55	30	254
2014	Visible minority	20	23	29	9	16	2	0	44	26	48
2014	Non-visible minority	21	34	14	16	11	2	2	57	28	233
2011	Visible minority	24	26	18	12	15	3	3	53	29	82
2011	Non-visible minority	23	28	15	15	16	3	1	52	32	376
2008	Visible minority	13	46	12	6	23	0	0	60	29	52
2008	Non-visible minority	14	32	14	18	20	0	2	47	39	391

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	40	13	8	4	1	0	74	12	75
2017	Non-visible minority	31	38	16	8	3	3	0	72	12	256

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	34	10	3	3	0	85	5	74
2017	Non-visible minority	55	27	12	2	2	3	84	3	256
2014	Visible minority	41	39	16	0	2	3	82	2	47
2014	Non-visible minority	57	30	9	3	1	1	88	4	234

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	36	12	3	0	3	0	85	3	75
2017	Non-visible minority	54	32	9	3	2	0	0	86	5	256
2014	Visible minority	41	40	12	2	0	5	0	85	2	47
2014	Non-visible minority	52	37	7	3	1	0	1	89	4	234
2011	Visible minority	39	30	18	10	1	1	0	70	12	81
2011	Non-visible minority	43	28	12	7	7	2	0	73	15	377

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	31	8	3	1	1	0	88	4	75
2017	Non-visible minority	59	32	5	3	2	0	0	90	5	256
2014	Visible minority	48	42	9	0	2	0	0	89	2	47
2014	Non-visible minority	59	31	6	3	1	0	0	90	4	233
2011	Visible minority	44	40	10	4	1	0	0	84	6	81
2011	Non-visible minority	50	28	9	5	6	1	1	79	11	375
2008	Visible minority	31	54	10	2	4	0	0	85	6	52
2008	Non-visible minority	38	38	12	6	6	0	0	76	12	390

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	32	9	7	1	1	0	82	8	75
2017	Non-visible minority	51	28	13	5	2	1	0	79	7	256
2014	Visible minority	34	38	19	6	3	0	0	72	9	48
2014	Non-visible minority	39	33	14	9	5	1	1	72	14	234
2011	Visible minority	38	32	22	3	5	0	0	70	8	82
2011	Non-visible minority	44	23	13	10	9	1	1	68	19	376

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	33	13	5	0	0	81	5	75
2017	Non-visible minority	51	30	10	6	3	0	81	9	256
2014	Visible minority	32	36	23	7	2	0	68	9	48
2014	Non-visible minority	42	32	14	8	4	0	74	12	234
2011	Visible minority	43	27	23	3	3	1	71	6	82
2011	Non-visible minority	44	29	10	10	7	1	73	17	377
2008	Visible minority	23	50	10	13	4	0	73	17	52
2008	Non-visible minority	31	40	13	10	7	0	71	17	391

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	26	17	13	4	1	0	66	17	75
2017	Non-visible minority	44	22	15	12	4	2	1	68	16	256
2014	Visible minority	21	29	22	14	8	4	0	53	24	48
2014	Non-visible minority	42	24	16	9	6	3	1	68	16	234
2011	Visible minority	34	26	14	11	11	4	0	62	23	81
2011	Non-visible minority	43	19	12	8	13	4	1	65	23	377
2008	Visible minority	17	38	23	10	10	2	0	57	20	52
2008	Non-visible minority	31	30	16	9	10	4	1	64	20	391

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	8	54	38	75
2017	Non-visible minority	16	52	33	256
2014	Visible minority	20	52	28	48
2014	Non-visible minority	17	52	31	234
2011	Visible minority	18	53	29	81
2011	Non-visible minority	20	48	32	376

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Non-visible minority	46	15	20	5	10	5	41
2014	Non-visible minority	44	24	8	15	9999	9	42
2011	Visible minority	29	20	44	8	9999	0	14
2011	Non-visible minority	40	13	23	11	9999	12	73

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	16	84	75
2017	Non-visible minority	18	82	256
2014	Visible minority	14	86	48
2014	Non-visible minority	14	86	233

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	54	11
2017	Non-visible minority	60	47
2014	Non-visible minority	46	31

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	57	11
2017	Non-visible minority	50	47
2014	Non-visible minority	59	31

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	11
2017	Non-visible minority	47
2014	Non-visible minority	31

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	Visible minority	11
2017	Non-visible minority	47
2014	Non-visible minority	31

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	51	47
2014	Non-visible minority	45	32

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	36	47
2014	Non-visible minority	49	32

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	33	47
2014	Non-visible minority	38	32

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	46	11
2017	Non-visible minority	24	47
2014	Non-visible minority	25	32

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	21	47
2014	Non-visible minority	21	32

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	45	11
2017	Non-visible minority	59	47
2014	Non-visible minority	49	32

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Visible minority	56	11
2017	Non-visible minority	31	47
2014	Non-visible minority	37	32

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Visible minority	11
2017	Non-visible minority	47
2014	Non-visible minority	32

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	11
2017	Non-visible minority	17	47

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	23	47
2014	Non-visible minority	30	32

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	29	47
2014	Non-visible minority	37	32

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	47
2014	Non-visible minority	20	32

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	64	11
2017	Non-visible minority	61	47
2014	Non-visible minority	53	32

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	54	11
2017	Non-visible minority	42	47
2014	Non-visible minority	39	32

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	28	47
2014	Non-visible minority	23	32

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	25	47

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	19	47
2014	Non-visible minority	17	32

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	47

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	11

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	47
2014	Non-visible minority	30	32

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	42

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	18	42

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	42

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10
2017	Non-visible minority	24	42

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	29	42

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10
2017	Non-visible minority	12	42

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	42

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	42

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	42
2014	Non-visible minority	21	31

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	30	42
2014	Non-visible minority	41	31

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10
2017	Non-visible minority	0	42

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	46	42
2014	Non-visible minority	62	31

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	42
2014	Non-visible minority	16	31

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	100	0	11
2017	Non-visible minority	98	2	47

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	21	18	7	4	12	4	66	13	75
2017	Non-visible minority	24	21	16	6	5	24	4	62	16	256
2014	Visible minority	21	31	15	4	3	19	7	70	10	48
2014	Non-visible minority	27	26	19	5	3	17	3	66	10	234

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	29	10	1	4	6	0	84	6	75
2017	Non-visible minority	42	32	13	4	3	6	0	79	7	256
2014	Visible minority	37	38	14	6	0	5	0	79	6	48
2014	Non-visible minority	46	32	15	1	3	3	1	80	4	234
2011	Visible minority	47	31	16	3	1	2	0	80	4	81
2011	Non-visible minority	47	31	10	5	4	2	0	80	10	377

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	50	13	4	0	3	1	82	4	75
2017	Non-visible minority	37	53	5	4	1	1	1	91	4	256
2014	Visible minority	37	40	22	2	0	0	0	77	2	48
2014	Non-visible minority	31	58	7	2	0	0	3	91	2	234
2011	Visible minority	28	47	12	4	6	1	1	77	11	82
2011	Non-visible minority	29	51	9	5	2	2	2	83	7	377
2008	Visible minority	19	60	10	8	4	0	0	79	12	52
2008	Non-visible minority	27	56	7	4	2	2	2	86	6	391

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	39	12	9	4	10	1	71	15	74
2017	Non-visible minority	19	29	21	7	1	22	2	63	10	256
2014	Visible minority	29	27	28	11	2	2	2	58	13	48
2014	Non-visible minority	19	31	22	8	3	13	5	61	13	234
2011	Visible minority	19	37	21	6	5	10	3	63	12	82
2011	Non-visible minority	20	29	18	12	9	10	3	56	24	375

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	40	10	3	1	8	1	85	4	75
2017	Non-visible minority	52	28	7	3	1	8	2	88	4	256
2014	Visible minority	40	35	12	7	0	4	2	79	7	48
2014	Non-visible minority	43	36	9	4	1	4	3	86	5	234
2011	Visible minority	38	36	12	3	3	7	1	80	6	82
2011	Non-visible minority	42	30	9	6	5	6	2	78	12	377
2008	Visible minority	31	40	10	10	2	8	0	77	13	52
2008	Non-visible minority	31	37	14	6	3	7	3	75	10	391

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	36	14	1	0	10	1	83	1	75
2017	Non-visible minority	46	30	9	4	1	8	2	85	6	256
2014	Visible minority	40	29	15	10	0	3	2	73	10	48
2014	Non-visible minority	41	35	8	6	2	6	2	83	8	233
2011	Visible minority	33	34	17	3	3	9	1	75	7	82
2011	Non-visible minority	37	30	12	7	5	7	2	74	13	377
2008	Visible minority	25	38	12	10	6	8	2	70	17	52
2008	Non-visible minority	32	33	14	9	5	4	2	70	15	391

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	7	93	75
2017	Non-visible minority	5	95	255
2014	Non-visible minority	3	97	234

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	40	12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	67	12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	12

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	12

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	12

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	12

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	66	12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	12

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	12

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	60	10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	90	10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	100	0	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	22	14	1	3	20	4	77	5	75
2017	Non-visible minority	27	14	17	3	2	30	6	65	8	255
2014	Visible minority	26	22	12	2	2	24	11	74	7	48
2014	Non-visible minority	26	26	19	1	1	21	5	71	3	234

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	27	7	1	3	8	0	89	4	75
2017	Non-visible minority	51	28	10	3	2	7	0	85	5	256
2014	Visible minority	39	38	11	2	0	11	0	86	2	48
2014	Non-visible minority	48	34	12	1	1	4	1	86	2	234
2011	Visible minority	46	31	11	6	0	6	0	82	7	82
2011	Non-visible minority	50	30	9	3	4	3	0	83	8	376

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	27	20	12	12	0	3	55	25	75
2017	Non-visible minority	26	35	17	8	14	0	0	61	22	255

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	35	21	8	5	0	3	65	14	75
2017	Non-visible minority	23	28	29	16	5	0	0	51	21	256

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	21	12	5	2	0	7	79	8	75
2017	Non-visible minority	38	36	16	7	2	0	1	75	8	256

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	31	16	7	12	0	4	64	19	75
2017	Non-visible minority	27	25	25	11	11	0	0	53	22	256

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	28	13	7	4	0	6	75	11	75
2017	Non-visible minority	48	25	11	5	6	0	5	76	12	256

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	34	20	8	5	0	0	67	13	75
2017	Non-visible minority	28	32	20	12	8	0	0	60	19	255

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	39	16	9	3	3	0	72	12	75
2017	Non-visible minority	34	37	17	7	4	0	1	72	11	255

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	37	14	9	5	3	1	70	15	75
2017	Non-visible minority	31	33	24	7	4	0	2	65	11	255

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	35	15	8	5	3	4	70	14	75
2017	Non-visible minority	40	32	19	6	3	0	0	72	8	255

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	36	17	4	4	3	1	74	8	75
2017	Non-visible minority	36	37	15	10	3	0	0	72	13	255

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	28	23	5	0	0	0	72	5	75
2017	Non-visible minority	50	28	12	7	2	0	1	79	9	256

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	17	5	12	4	0	4	77	17	74
2017	Non-visible minority	75	15	6	2	2	1	0	90	4	256

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	24	11	9	6	1	0	74	15	75
2017	Non-visible minority	54	31	9	5	1	0	0	85	6	256

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	20	15	9	4	1	0	71	14	75
2017	Non-visible minority	55	27	10	5	2	0	1	83	7	256

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	18	5	8	4	1	13	80	14	75
2017	Non-visible minority	53	19	3	3	1	0	21	92	4	255

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	16	7	5	3	0	8	84	8	74
2017	Non-visible minority	66	21	6	2	1	0	4	91	3	256

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	24	7	10	4	4	3	78	15	75
2017	Non-visible minority	62	20	11	3	3	0	2	83	5	255

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	31	13	8	0	1	0	78	8	75
2017	Non-visible minority	45	39	9	5	1	0	1	85	6	254

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	39	36	4	3	0	0	57	7	75
2017	Non-visible minority	14	38	38	9	1	0	0	52	10	256

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	0	6	45	32	16	1	0	48	7	75
2017	Non-visible minority	5	15	43	26	11	0	0	37	20	255

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	40	16	11	1	4	0	71	13	75
2017	Non-visible minority	34	44	11	6	2	2	0	80	9	256

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	46	20	7	1	1	0	72	8	75
2017	Non-visible minority	26	49	11	9	3	2	0	76	12	256

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	18	82	75
2017	Non-visible minority	17	83	256
2014	Visible minority	12	88	47
2014	Non-visible minority	14	86	232

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	77	23	13
2017	Non-visible minority	89	11	44
2014	Non-visible minority	90	10	30

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	69	31	0	0	0	100	0	10
2017	Non-visible minority	52	33	5	8	3	85	11	39
2014	Non-visible minority	59	15	5	12	9	74	21	27

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	25	31	12	11	1	0	20	80	75
2017	Non-visible minority	23	34	20	12	9	3	0	24	76	256

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	19	59
2017	Non-visible minority	14	188

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	29	59
2017	Non-visible minority	32	188

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	30	59
2017	Non-visible minority	25	188

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	58	59
2017	Non-visible minority	47	188

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	59
2017	Non-visible minority	6	188

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	43	59
2017	Non-visible minority	42	188

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	11	57	8	7	2	16	58
2017	Non-visible minority	8	54	14	8	4	12	183

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	32	14	14	19	3	4	50	35	59
2017	Non-visible minority	28	25	13	21	9	2	3	56	31	190

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	5	17	22	17	31	5	3	24	52	59
2017	Non-visible minority	7	13	16	18	33	5	7	23	59	190

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Grain Commission by Question 118. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)