2017 Public Service Employee Survey Results for Canadian Grain Commission by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 44 3 3 4 0 0 89 7 26
2017 Not a person with a disability 49 41 4 5 1 0 0 90 6 306
2014 Person with a disability 48 38 0 14 0 0 0 86 14 17
2014 Not a person with a disability 41 48 4 6 1 0 0 89 7 267
2011 Person with a disability 28 38 3 27 3 0 0 66 31 32
2011 Not a person with a disability 45 44 3 6 2 0 0 89 8 423
2008 Person with a disability 29 54 7 4 4 0 4 85 7 28
2008 Not a person with a disability 38 46 5 8 2 0 0 85 10 416

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 85 12 0 0 0 0 3 100 0 26
2017 Not a person with a disability 81 14 2 1 0 0 1 97 1 306
2014 Person with a disability 72 7 5 0 16 0 0 79 16 17
2014 Not a person with a disability 79 14 3 1 0 1 2 96 1 267
2011 Person with a disability 80 3 3 0 7 0 6 90 7 32
2011 Not a person with a disability 77 14 2 2 1 1 1 94 3 423
2008 Person with a disability 86 0 7 0 0 0 7 92 0 28
2008 Not a person with a disability 75 16 4 2 1 0 2 92 4 416

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 74 15 0 4 4 0 3 92 8 26
2017 Not a person with a disability 79 13 3 3 1 0 2 94 3 306
2014 Person with a disability 79 12 0 0 9 0 0 91 9 17
2014 Not a person with a disability 79 14 2 3 1 0 2 95 3 267
2011 Person with a disability 74 6 0 12 2 0 6 85 15 32
2011 Not a person with a disability 81 10 2 2 2 0 3 93 4 423
2008 Person with a disability 81 11 0 0 0 0 7 100 0 27
2008 Not a person with a disability 78 12 4 3 2 0 2 92 4 414

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 40 4 16 15 0 0 65 31 26
2017 Not a person with a disability 41 38 6 9 5 0 0 79 14 306
2014 Person with a disability 58 21 7 0 14 0 0 79 14 17
2014 Not a person with a disability 43 37 9 8 2 0 0 80 11 266
2011 Person with a disability 33 16 7 19 21 0 3 51 42 32
2011 Not a person with a disability 36 35 8 11 9 0 0 71 20 424

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 36 15 12 0 0 0 73 12 26
2017 Not a person with a disability 49 38 6 5 2 0 0 87 7 306
2014 Person with a disability 31 48 9 12 0 0 0 79 12 17
2014 Not a person with a disability 38 42 11 7 1 0 0 80 8 267
2011 Person with a disability 27 37 8 12 12 0 3 67 25 32
2011 Not a person with a disability 34 44 8 10 3 1 1 78 13 424
2008 Person with a disability 22 30 22 15 11 0 0 52 26 27
2008 Not a person with a disability 28 42 12 12 6 0 0 70 18 414

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 53 44 4 0 0 0 0 96 0 26
2017 Not a person with a disability 45 35 10 7 2 0 0 81 9 306
2014 Person with a disability 43 47 10 0 0 0 0 90 0 17
2014 Not a person with a disability 41 40 13 4 3 0 0 81 6 267
2011 Person with a disability 35 37 11 7 7 3 0 74 14 32
2011 Not a person with a disability 43 34 12 6 4 0 1 77 10 424
2008 Person with a disability 21 36 18 4 21 0 0 57 25 28
2008 Not a person with a disability 32 40 16 9 3 0 0 72 12 416

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 60 36 0 0 4 0 0 96 4 26
2017 Not a person with a disability 56 33 5 3 3 0 0 89 6 306
2014 Person with a disability 55 41 5 0 0 0 0 95 0 17
2014 Not a person with a disability 50 38 9 3 1 0 0 88 4 267
2011 Person with a disability 43 32 3 8 3 3 7 84 13 32
2011 Not a person with a disability 42 39 10 4 4 1 0 82 8 423
2008 Person with a disability 32 43 11 4 11 0 0 75 14 28
2008 Not a person with a disability 39 42 12 5 2 0 0 81 7 415

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 55 40 0 0 4 0 0 96 4 25
2017 Not a person with a disability 63 30 4 2 0 0 0 93 3 305
2014 Person with a disability 60 22 7 12 0 0 0 82 12 17
2014 Not a person with a disability 57 35 5 2 1 0 0 92 3 267

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 53 31 7 4 4 0 0 85 8 26
2017 Not a person with a disability 50 28 11 8 4 0 0 78 11 306
2014 Person with a disability 42 24 7 27 0 0 0 66 27 17
2014 Not a person with a disability 37 38 8 9 7 0 0 76 15 267
2011 Person with a disability 32 26 6 10 26 0 0 59 35 32
2011 Not a person with a disability 41 29 10 8 10 0 1 71 19 424

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 69 4 4 12 0 12 0 82 13 26
2017 Not a person with a disability 49 25 8 5 2 1 9 83 8 304
2014 Person with a disability 54 28 0 10 5 0 5 85 15 17
2014 Not a person with a disability 52 20 9 7 4 0 8 78 12 267
2011 Person with a disability 59 9 10 17 6 0 0 68 23 32
2011 Not a person with a disability 53 22 7 5 4 1 8 82 11 423
2008 Person with a disability 57 14 11 7 7 0 4 74 15 28
2008 Not a person with a disability 51 23 5 8 7 1 5 79 15 416

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 38 4 4 0 0 0 92 4 26
2017 Not a person with a disability 42 43 8 5 1 0 0 86 6 306
2014 Person with a disability 33 50 5 5 7 0 0 83 12 17
2014 Not a person with a disability 31 52 12 2 3 0 0 83 5 267
2011 Person with a disability 43 27 12 4 11 0 4 73 15 31
2011 Not a person with a disability 41 36 13 6 4 0 0 77 10 424
2008 Person with a disability 32 29 14 11 14 0 0 61 25 28
2008 Not a person with a disability 33 43 13 8 3 0 0 76 11 412

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 42 15 4 7 0 0 74 11 26
2017 Not a person with a disability 31 41 12 11 4 1 1 73 15 306
2014 Person with a disability 20 38 26 0 16 0 0 58 16 17
2014 Not a person with a disability 25 43 18 9 4 0 0 69 14 267
2011 Person with a disability 20 22 19 22 17 0 0 42 39 32
2011 Not a person with a disability 25 35 15 13 11 0 1 61 24 424

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 28 11 3 4 0 0 82 7 26
2017 Not a person with a disability 42 38 10 8 3 0 0 80 10 305

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 66 22 7 4 0 0 0 89 4 26
2017 Not a person with a disability 58 34 5 3 1 0 0 91 3 306
2014 Person with a disability 55 36 9 0 0 0 0 91 0 17
2014 Not a person with a disability 50 39 7 3 1 0 0 89 4 267
2011 Person with a disability 34 43 13 3 3 3 0 80 7 32
2011 Not a person with a disability 50 36 8 3 2 1 0 86 5 424
2008 Person with a disability 43 46 0 7 4 0 0 89 11 28
2008 Not a person with a disability 46 38 10 4 2 0 0 84 5 415

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 50 23 11 7 8 0 0 74 15 26
2017 Not a person with a disability 39 39 7 10 6 0 1 78 15 306

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 81 15 0 4 0 0 0 96 4 26
2017 Not a person with a disability 68 24 6 2 1 0 0 92 2 306
2014 Person with a disability 76 19 5 0 0 0 0 95 0 17
2014 Not a person with a disability 65 27 7 0 0 0 0 92 1 267
2011 Person with a disability 59 27 10 0 0 0 3 89 0 32
2011 Not a person with a disability 62 28 8 0 2 0 1 90 2 424

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 31 4 15 4 0 0 77 19 26
2017 Not a person with a disability 38 39 9 8 6 0 0 77 14 305
2014 Person with a disability 29 38 10 7 17 0 0 67 24 17
2014 Not a person with a disability 33 40 11 12 4 0 0 73 16 267
2011 Person with a disability 33 29 12 8 17 0 0 63 26 32
2011 Not a person with a disability 38 33 11 10 7 1 0 71 17 423

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 62 19 7 8 4 0 0 81 12 26
2017 Not a person with a disability 45 33 13 5 5 0 0 78 9 306
2014 Person with a disability 37 31 10 10 12 0 0 69 22 17
2014 Not a person with a disability 39 35 14 10 2 0 0 74 11 267

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 66 23 3 3 4 0 0 89 7 26
2017 Not a person with a disability 48 33 10 6 3 0 1 81 9 306
2014 Person with a disability 53 29 7 5 7 0 0 82 12 17
2014 Not a person with a disability 40 42 12 6 1 0 0 82 6 267
2011 Person with a disability 33 28 10 17 12 0 0 61 29 32
2011 Not a person with a disability 42 36 14 4 2 1 1 80 6 422

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 70 30 0 0 0 0 0 100 0 26
2017 Not a person with a disability 53 31 9 5 2 0 0 84 7 306
2014 Person with a disability 56 29 15 0 0 0 0 85 0 17
2014 Not a person with a disability 47 40 7 4 2 0 0 88 6 266
2011 Person with a disability 49 24 9 12 3 0 3 75 16 32
2011 Not a person with a disability 49 35 9 3 3 0 0 85 6 424
2008 Person with a disability 25 50 14 4 7 0 0 75 11 28
2008 Not a person with a disability 43 41 9 5 1 0 0 84 6 415

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 51 38 11 0 0 0 0 89 0 26
2017 Not a person with a disability 43 33 14 6 1 0 2 78 7 304
2014 Person with a disability 55 29 16 0 0 0 0 84 0 17
2014 Not a person with a disability 33 36 20 7 2 0 2 70 9 267
2011 Person with a disability 34 20 23 5 12 0 7 57 18 32
2011 Not a person with a disability 41 35 14 6 2 0 2 77 8 424
2008 Person with a disability 39 32 11 11 4 0 4 74 15 28
2008 Not a person with a disability 33 36 18 6 4 0 3 71 10 416

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 0 18 47 20 15 0 0 35 18 26
2017 Not a person with a disability 3 20 35 25 14 0 3 40 24 305
2014 Person with a disability 5 19 38 21 17 0 0 38 24 17
2014 Not a person with a disability 6 20 44 22 7 0 0 30 26 267
2011 Person with a disability 10 29 28 23 6 0 3 30 41 32
2011 Not a person with a disability 7 16 36 26 11 1 3 39 24 420
2008 Person with a disability 11 36 36 11 0 0 7 12 50 28
2008 Not a person with a disability 7 25 41 18 8 0 1 27 32 415

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 4 11 23 26 27 8 0 58 17 26
2017 Not a person with a disability 3 11 26 27 27 2 4 57 14 305
2014 Person with a disability 5 36 24 21 10 5 0 33 42 17
2014 Not a person with a disability 7 22 36 18 14 1 1 33 30 265
2011 Person with a disability 14 15 31 25 8 3 3 36 31 32
2011 Not a person with a disability 10 14 24 29 19 2 3 50 25 421
2008 Person with a disability 19 26 19 26 7 0 4 35 46 27
2008 Not a person with a disability 11 20 30 22 14 1 2 37 32 416

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 8 41 15 19 8 0 38 17 26
2017 Not a person with a disability 8 16 26 22 20 2 5 46 26 305
2014 Person with a disability 12 14 26 25 22 0 0 48 26 17
2014 Not a person with a disability 7 19 30 26 13 2 3 40 28 267
2011 Person with a disability 15 10 30 17 12 12 3 35 29 32
2011 Not a person with a disability 8 15 28 23 17 4 5 44 25 421
2008 Person with a disability 11 36 25 14 7 0 7 23 50 28
2008 Not a person with a disability 9 21 33 23 10 2 3 34 31 415

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 4 4 30 30 31 0 0 61 8 26
2017 Not a person with a disability 1 5 25 33 30 1 6 68 6 304
2014 Person with a disability 0 5 28 45 22 0 0 67 5 16
2014 Not a person with a disability 2 8 28 38 22 0 2 61 10 266
2011 Person with a disability 13 20 13 26 22 0 7 51 35 32
2011 Not a person with a disability 4 6 25 32 25 3 5 63 10 421
2008 Person with a disability 7 18 36 29 4 0 7 35 27 28
2008 Not a person with a disability 4 9 28 36 16 1 5 56 14 416

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 4 18 31 19 27 0 0 46 23 26
2017 Not a person with a disability 8 16 27 20 23 2 4 45 26 305
2014 Person with a disability 16 20 40 19 0 0 5 20 38 17
2014 Not a person with a disability 17 21 37 16 9 0 0 25 38 267
2011 Person with a disability 16 29 27 14 8 2 3 23 48 32
2011 Not a person with a disability 10 21 29 20 16 1 4 38 32 421
2008 Person with a disability 22 22 30 15 0 4 7 17 50 27
2008 Not a person with a disability 12 21 32 20 12 1 1 33 33 413

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 0 11 32 23 35 0 0 57 11 26
2017 Not a person with a disability 2 5 16 33 31 6 6 73 9 304
2014 Person with a disability 5 0 12 43 31 0 10 82 5 17
2014 Not a person with a disability 3 10 26 33 21 2 5 58 14 267
2011 Person with a disability 4 9 13 37 24 0 13 70 15 31
2011 Not a person with a disability 2 9 22 30 27 4 6 64 12 420
2008 Person with a disability 7 4 25 29 25 0 11 60 12 28
2008 Not a person with a disability 3 11 22 32 23 3 5 61 15 416

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 4 12 45 16 22 0 0 38 16 26
2017 Not a person with a disability 7 13 29 20 23 4 5 47 21 304
2014 Person with a disability 5 14 26 12 38 0 5 52 20 17
2014 Not a person with a disability 7 15 35 26 12 1 3 40 23 267
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 75 7 8 3 4 0 3 85 7 26
2017 Not a person with a disability 75 11 6 3 1 0 4 91 3 305
2014 Person with a disability 84 7 0 0 9 0 0 91 9 17
2014 Not a person with a disability 78 8 5 4 0 1 5 91 4 267
2011 Person with a disability 80 7 0 5 5 0 3 90 10 32
2011 Not a person with a disability 73 12 3 2 1 1 8 93 3 425
2008 Person with a disability 71 0 7 4 4 0 14 83 8 28
2008 Not a person with a disability 67 8 5 2 2 1 15 89 4 414

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 49 8 11 8 4 0 71 21 26
2017 Not a person with a disability 32 37 16 8 4 2 1 71 13 305
2014 Person with a disability 40 21 13 19 7 0 0 60 26 17
2014 Not a person with a disability 30 42 17 6 3 0 0 73 10 266

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 38 20 3 12 0 0 65 15 26
2017 Not a person with a disability 47 32 7 9 5 0 0 79 14 304
2014 Person with a disability 46 23 0 19 12 0 0 69 31 17
2014 Not a person with a disability 43 34 9 10 3 1 0 77 13 267

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 53 31 4 8 4 0 0 84 12 26
2017 Not a person with a disability 42 39 6 7 3 1 1 84 11 305
2014 Person with a disability 35 54 0 12 0 0 0 88 12 17
2014 Not a person with a disability 31 45 10 9 2 2 1 79 11 267
2011 Person with a disability 31 36 3 23 3 3 0 69 27 32
2011 Not a person with a disability 32 36 11 14 5 0 1 69 20 423
2008 Person with a disability 18 32 11 7 25 7 0 54 35 28
2008 Not a person with a disability 29 38 11 11 6 2 2 70 18 416

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 35 4 15 4 4 0 76 20 26
2017 Not a person with a disability 40 29 11 6 5 8 0 76 12 305
2014 Person with a disability 39 19 14 23 5 0 0 58 28 17
2014 Not a person with a disability 35 35 12 9 3 4 1 74 13 267
2011 Person with a disability 30 25 3 21 18 3 0 57 40 32
2011 Not a person with a disability 35 29 11 13 9 3 0 67 22 422
2008 Person with a disability 18 21 11 18 25 7 0 42 46 28
2008 Not a person with a disability 34 26 14 10 9 4 2 65 21 416

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 11 39 15 15 8 8 4 57 27 26
2017 Not a person with a disability 22 31 14 13 6 13 2 61 23 305
2014 Person with a disability 21 41 22 12 5 0 0 62 17 17
2014 Not a person with a disability 13 39 21 17 4 6 1 56 22 267

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 27 7 19 4 0 0 69 24 26
2017 Not a person with a disability 53 35 5 5 2 0 0 88 7 306
2014 Person with a disability 48 24 17 5 7 0 0 72 12 17
2014 Not a person with a disability 38 48 9 4 1 0 0 86 5 267
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 46 8 7 8 0 0 77 15 26
2017 Not a person with a disability 47 34 9 5 4 0 1 82 10 306
2014 Person with a disability 48 25 22 5 0 0 0 73 5 17
2014 Not a person with a disability 38 39 13 7 1 0 1 78 9 267
2011 Person with a disability 27 31 9 16 16 0 0 58 33 32
2011 Not a person with a disability 35 34 11 13 5 0 1 70 19 423
2008 Person with a disability 18 32 14 21 14 0 0 50 36 28
2008 Not a person with a disability 24 36 14 18 7 0 0 61 25 415

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 44 44 4 0 4 4 0 92 4 25
2017 Not a person with a disability 54 28 9 6 2 1 2 83 7 306
2014 Person with a disability 53 25 5 17 0 0 0 78 17 17
2014 Not a person with a disability 42 39 9 6 2 0 1 83 8 267
2011 Person with a disability 35 18 12 20 14 0 0 53 34 32
2011 Not a person with a disability 40 31 13 8 6 2 1 72 14 421
2008 Person with a disability 21 21 21 4 25 4 4 46 31 28
2008 Not a person with a disability 32 33 15 11 8 1 0 66 19 415

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 46 11 4 4 0 0 81 8 26
2017 Not a person with a disability 50 31 7 7 3 1 1 83 11 306
2014 Person with a disability 37 28 16 14 5 0 0 65 19 17
2014 Not a person with a disability 43 37 9 8 2 1 0 81 10 267
2011 Person with a disability 40 24 8 15 13 0 0 63 28 32
2011 Not a person with a disability 39 31 13 10 6 0 0 71 16 421
2008 Person with a disability 25 21 14 18 21 0 0 46 39 28
2008 Not a person with a disability 31 35 12 14 8 0 0 66 22 414

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 85 0 4 4 4 0 3 88 8 26
2017 Not a person with a disability 82 7 3 1 0 0 6 95 2 306
2014 Person with a disability 86 7 7 0 0 0 0 93 0 17
2014 Not a person with a disability 78 11 3 1 1 1 4 95 2 267
2011 Person with a disability 74 16 0 0 3 0 7 97 3 32
2011 Not a person with a disability 77 8 4 1 2 1 7 93 3 423
2008 Person with a disability 75 7 4 4 0 0 11 92 4 28
2008 Not a person with a disability 73 9 3 1 2 0 13 93 3 416

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 19 4 8 4 12 7 81 14 26
2017 Not a person with a disability 53 18 6 5 6 3 10 81 12 303
2014 Person with a disability 49 5 7 12 21 0 7 58 35 17
2014 Not a person with a disability 47 17 11 8 8 2 6 70 17 267
2011 Person with a disability 44 9 3 9 26 0 9 59 38 32
2011 Not a person with a disability 39 22 9 8 12 3 7 68 22 425

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 20 11 11 4 0 0 74 15 26
2017 Not a person with a disability 55 28 7 5 3 0 1 85 8 306

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 34 4 4 4 8 0 87 8 26
2017 Not a person with a disability 59 25 6 3 4 2 1 86 7 306

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 57 28 4 7 4 0 0 85 11 26
2017 Not a person with a disability 55 25 10 6 4 1 0 81 9 306
2014 Person with a disability 50 10 17 16 7 0 0 60 23 16
2014 Not a person with a disability 46 32 13 4 2 0 2 79 7 266
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 48 31 11 3 3 3 1 82 6 97
2014 Not a person with a disability 33 43 11 5 3 2 3 80 8 104

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 42 12 7 4 0 0 77 11 26
2017 Not a person with a disability 41 37 10 8 2 4 0 80 10 304
2014 Person with a disability 36 26 0 23 5 10 0 69 31 17
2014 Not a person with a disability 34 41 14 2 4 5 0 78 7 267
2011 Person with a disability 34 20 13 16 7 10 0 60 26 32
2011 Not a person with a disability 35 29 14 8 10 4 1 67 19 424

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 35 7 4 4 7 0 84 8 26
2017 Not a person with a disability 36 37 13 8 3 2 0 75 12 306
2014 Person with a disability 34 14 28 10 5 10 0 54 16 17
2014 Not a person with a disability 33 36 16 9 5 1 0 70 14 267
2011 Person with a disability 34 19 9 16 18 4 0 55 35 31
2011 Not a person with a disability 38 29 13 8 10 1 0 69 18 422
2008 Person with a disability 21 21 21 14 21 0 0 43 36 28
2008 Not a person with a disability 25 34 16 12 11 1 0 60 23 416

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 36 4 19 4 7 0 72 24 26
2017 Not a person with a disability 25 38 19 9 6 3 0 65 16 306
2014 Person with a disability 34 27 12 10 7 9 0 68 19 17
2014 Not a person with a disability 23 39 19 10 5 3 0 65 15 267
2011 Person with a disability 24 31 9 18 12 7 0 59 32 32
2011 Not a person with a disability 22 37 18 11 7 4 1 61 20 422
2008 Person with a disability 7 39 11 25 14 4 0 48 41 28
2008 Not a person with a disability 13 37 18 18 10 4 0 52 29 414

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 26 4 19 8 0 0 69 27 26
2017 Not a person with a disability 32 31 17 10 6 4 0 66 17 306
2014 Person with a disability 41 17 12 5 25 0 0 58 30 17
2014 Not a person with a disability 28 35 16 11 6 4 0 66 18 267
2011 Person with a disability 19 33 12 7 26 3 0 54 33 32
2011 Not a person with a disability 29 32 13 10 9 6 0 65 21 424
2008 Person with a disability 18 25 18 18 14 7 0 46 35 28
2008 Not a person with a disability 20 30 16 15 11 7 0 54 29 415

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 38 3 4 12 3 0 80 17 26
2017 Not a person with a disability 29 38 13 14 4 2 0 68 19 306
2014 Person with a disability 34 28 12 10 12 5 0 65 22 17
2014 Not a person with a disability 23 42 15 14 4 1 0 66 19 267
2011 Person with a disability 23 26 14 16 17 4 0 51 34 31
2011 Not a person with a disability 24 39 17 12 5 2 1 65 17 422
2008 Person with a disability 14 39 11 18 14 4 0 56 33 28
2008 Not a person with a disability 19 40 11 18 9 2 0 60 28 416
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 50 0 12 3 0 0 85 15 26
2017 Not a person with a disability 45 41 8 5 1 0 0 86 6 305
2014 Person with a disability 48 35 12 0 5 0 0 83 5 17
2014 Not a person with a disability 47 38 8 4 2 1 0 86 6 267
2011 Person with a disability 39 40 7 3 7 3 0 82 10 32
2011 Not a person with a disability 42 37 13 4 3 0 0 80 8 422

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 57 32 7 4 0 0 0 89 4 26
2017 Not a person with a disability 53 38 6 2 0 0 1 91 2 304
2014 Person with a disability 58 42 0 0 0 0 0 100 0 17
2014 Not a person with a disability 48 38 8 4 0 2 1 88 4 267
2011 Person with a disability 40 42 3 8 3 3 0 85 12 32
2011 Not a person with a disability 47 33 9 7 1 2 1 82 8 423

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 63 33 0 4 0 0 0 96 4 25
2017 Not a person with a disability 53 31 9 4 1 1 1 86 5 305
2014 Person with a disability 65 24 0 5 7 0 0 88 12 17
2014 Not a person with a disability 50 38 7 3 0 2 1 90 3 267
2011 Person with a disability 28 35 6 14 14 0 3 65 28 32
2011 Not a person with a disability 50 29 8 5 6 2 1 81 11 424
2008 Person with a disability 39 36 4 11 11 0 0 75 21 28
2008 Not a person with a disability 38 34 11 8 5 3 0 75 13 416

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 32 12 7 0 0 0 81 7 26
2017 Not a person with a disability 45 32 12 7 3 2 0 78 9 305
2014 Person with a disability 44 29 7 9 12 0 0 73 20 17
2014 Not a person with a disability 32 41 16 4 2 4 0 77 6 267
2011 Person with a disability 37 21 14 12 10 7 0 62 23 32
2011 Not a person with a disability 25 38 19 9 5 2 1 65 15 425

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 35 8 11 11 0 0 69 22 26
2017 Not a person with a disability 30 31 13 9 7 7 4 68 17 305
2014 Person with a disability 39 14 0 12 25 10 0 60 40 17
2014 Not a person with a disability 27 34 20 11 3 3 2 64 15 267
2011 Person with a disability 30 18 5 18 26 3 0 49 45 32
2011 Not a person with a disability 28 30 14 13 9 5 2 61 24 425

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 71 11 8 0 4 0 7 88 4 26
2017 Not a person with a disability 72 12 6 1 1 2 5 91 3 306
2014 Person with a disability 73 7 0 7 9 0 5 84 16 17
2014 Not a person with a disability 68 14 7 2 1 2 5 89 3 267

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 73 8 4 7 0 0 7 88 8 26
2017 Not a person with a disability 75 13 3 1 1 4 3 94 2 306
2014 Person with a disability 87 0 0 13 0 0 0 87 13 17
2014 Not a person with a disability 74 13 5 1 1 3 3 93 2 267
2011 Person with a disability 63 22 0 2 0 3 10 97 3 32
2011 Not a person with a disability 75 13 5 2 1 1 4 92 2 424
2008 Person with a disability 75 7 7 0 0 0 11 92 0 28
2008 Not a person with a disability 70 12 7 3 0 3 5 89 3 415

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 40 7 7 4 0 0 81 11 26
2017 Not a person with a disability 41 34 12 9 4 2 0 76 12 305
2014 Person with a disability 23 31 10 37 0 0 0 54 37 17
2014 Not a person with a disability 28 40 17 10 4 0 0 68 14 267
2011 Person with a disability 21 37 7 11 25 0 0 57 36 32
2011 Not a person with a disability 30 30 18 11 9 1 0 61 20 424
2008 Person with a disability 14 32 14 18 21 0 0 46 39 28
2008 Not a person with a disability 19 33 19 18 10 1 0 52 29 416

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 20 23 11 24 0 0 42 35 26
2017 Not a person with a disability 28 26 14 17 10 3 3 57 29 304
2014 Person with a disability 26 41 0 5 28 0 0 67 33 16
2014 Not a person with a disability 21 32 18 15 11 2 2 55 27 267
2011 Person with a disability 13 21 17 16 29 0 3 36 47 32
2011 Not a person with a disability 24 28 15 14 15 3 1 54 30 424
2008 Person with a disability 11 32 11 11 36 0 0 43 46 28
2008 Not a person with a disability 14 33 14 17 20 0 1 48 37 416

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 30 19 11 4 0 0 66 15 26
2017 Not a person with a disability 32 39 15 8 3 3 0 73 11 306

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 61 18 16 4 0 0 0 80 4 26
2017 Not a person with a disability 54 29 11 2 2 2 0 85 4 305
2014 Person with a disability 70 30 0 0 0 0 0 100 0 17
2014 Not a person with a disability 53 31 10 2 1 1 0 86 4 266

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 42 8 0 4 0 0 88 4 26
2017 Not a person with a disability 53 32 10 3 1 1 0 86 4 306
2014 Person with a disability 60 28 7 5 0 0 0 88 5 17
2014 Not a person with a disability 49 39 8 3 1 1 0 89 3 266
2011 Person with a disability 43 28 6 6 14 3 0 73 21 32
2011 Not a person with a disability 42 29 13 8 6 2 0 73 14 424

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 38 0 8 0 0 0 92 8 26
2017 Not a person with a disability 58 31 6 2 2 0 0 90 4 306
2014 Person with a disability 60 12 24 5 0 0 0 71 5 17
2014 Not a person with a disability 57 34 6 2 1 0 0 91 3 265
2011 Person with a disability 43 25 3 12 17 0 0 67 29 32
2011 Not a person with a disability 50 30 10 4 4 1 0 81 9 422
2008 Person with a disability 39 29 18 4 11 0 0 68 14 28
2008 Not a person with a disability 37 41 11 6 6 0 0 78 11 415

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 42 8 8 0 0 0 84 8 26
2017 Not a person with a disability 51 28 13 5 2 1 0 80 7 306
2014 Person with a disability 55 24 10 5 7 0 0 78 12 17
2014 Not a person with a disability 37 35 15 9 4 0 0 72 13 267
2011 Person with a disability 31 30 12 12 15 0 0 62 27 32
2011 Not a person with a disability 43 24 14 8 8 1 1 69 17 424

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 50 38 8 4 0 0 0 88 4 26
2017 Not a person with a disability 50 30 11 6 2 0 0 81 8 306
2014 Person with a disability 50 28 10 5 7 0 0 78 12 17
2014 Not a person with a disability 40 33 16 8 4 0 0 73 12 267
2011 Person with a disability 36 32 6 11 15 0 0 68 26 32
2011 Not a person with a disability 44 28 12 9 5 1 0 73 14 425
2008 Person with a disability 25 32 7 11 25 0 0 57 36 28
2008 Not a person with a disability 31 41 13 10 5 0 0 72 15 416

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 32 11 11 0 4 0 77 12 26
2017 Not a person with a disability 43 22 16 12 4 2 1 67 16 306
2014 Person with a disability 33 10 21 18 5 12 0 49 27 17
2014 Not a person with a disability 38 26 17 9 7 3 0 66 16 267
2011 Person with a disability 26 26 6 18 17 3 3 56 38 32
2011 Not a person with a disability 42 20 12 8 12 4 0 65 22 424
2008 Person with a disability 21 21 21 0 36 0 0 43 36 28
2008 Not a person with a disability 30 31 16 9 8 4 1 65 18 416
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Person with a disability 27 47 26 26
2017 Not a person with a disability 13 53 34 306
2014 Person with a disability 10 54 36 17
2014 Not a person with a disability 18 52 30 267
2011 Person with a disability 22 48 30 32
2011 Not a person with a disability 20 49 32 423

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Not a person with a disability 34 18 31 5 8 5 40
2014 Not a person with a disability 37 19 19 13 9999 13 49
2011 Not a person with a disability 38 16 27 8 9999 11 81
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 27 73 26
2017 Not a person with a disability 17 83 306
2014 Not a person with a disability 14 86 266

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 63 51
2014 Not a person with a disability 48 36

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 51 51
2014 Not a person with a disability 53 36

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 51
2014 Not a person with a disability 0 36

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 51

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 45 51
2014 Not a person with a disability 38 37

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 41 51
2014 Not a person with a disability 36 37

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 36 51
2014 Not a person with a disability 31 37

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 32 51
2014 Not a person with a disability 29 37

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 22 51
2014 Not a person with a disability 18 37

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 56 51
2014 Not a person with a disability 39 37

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 37 51
2014 Not a person with a disability 37 37

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 51
2014 Not a person with a disability 0 37

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 29 51
2014 Not a person with a disability 27 37

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 33 51
2014 Not a person with a disability 37 37

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 15 51
2014 Not a person with a disability 18 37

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 64 51
2014 Not a person with a disability 51 37

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 43 51
2014 Not a person with a disability 45 37

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 25 51
2014 Not a person with a disability 23 37

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 23 51

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 24 51
2014 Not a person with a disability 15 37

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 10 51
2014 Not a person with a disability 18 37

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 18 51
2014 Not a person with a disability 29 37

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 46

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 25 46

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 46
2014 Not a person with a disability 18 36

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 18 46

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 28 46

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 18 46
2014 Not a person with a disability 16 36

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 27 46
2014 Not a person with a disability 40 36

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 46
2014 Not a person with a disability 0 36

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 46 46
2014 Not a person with a disability 50 36

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 18 46

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 98 2 51

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 27 4 24 11 12 0 56 40 26
2017 Not a person with a disability 27 20 18 5 4 22 5 63 13 306
2014 Person with a disability 33 23 12 5 12 12 5 67 19 17
2014 Not a person with a disability 26 26 19 5 2 17 4 67 9 267

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 31 12 0 11 0 0 77 11 26
2017 Not a person with a disability 44 31 12 3 3 6 0 81 7 306
2014 Person with a disability 48 14 22 9 7 0 0 62 16 17
2014 Not a person with a disability 44 34 15 2 2 3 0 81 4 267
2011 Person with a disability 40 24 15 2 19 0 0 64 21 32
2011 Not a person with a disability 47 31 11 5 3 3 0 81 8 424
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 53 43 4 0 0 0 0 96 0 26
2017 Not a person with a disability 33 53 7 4 1 1 1 88 5 306
2014 Person with a disability 50 45 5 0 0 0 0 95 0 17
2014 Not a person with a disability 31 55 10 2 0 0 2 88 2 267
2011 Person with a disability 33 51 2 6 8 0 0 83 14 32
2011 Not a person with a disability 29 50 10 5 2 2 2 83 7 425
2008 Person with a disability 57 29 0 11 0 0 4 89 11 28
2008 Not a person with a disability 24 58 9 4 2 1 2 85 6 416

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 39 16 12 0 8 0 70 13 26
2017 Not a person with a disability 20 31 19 7 2 20 2 65 11 305
2014 Person with a disability 36 17 19 23 5 0 0 53 28 17
2014 Not a person with a disability 19 32 23 8 2 12 5 61 12 267
2011 Person with a disability 20 20 15 21 15 9 0 44 40 32
2011 Not a person with a disability 20 31 18 10 8 10 3 58 21 423

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 51 38 0 7 0 4 0 92 8 26
2017 Not a person with a disability 49 30 8 2 1 8 2 87 4 306
2014 Person with a disability 41 31 14 0 0 10 5 84 0 17
2014 Not a person with a disability 42 36 9 5 0 4 3 84 5 267
2011 Person with a disability 41 17 8 7 18 9 0 64 27 32
2011 Not a person with a disability 42 32 10 6 3 6 2 80 10 425
2008 Person with a disability 29 36 4 18 11 0 4 67 30 28
2008 Not a person with a disability 31 38 14 6 3 7 2 76 9 416

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 31 3 8 0 15 0 87 9 26
2017 Not a person with a disability 44 31 11 3 1 8 2 84 4 306
2014 Person with a disability 45 18 7 9 0 15 5 79 12 16
2014 Not a person with a disability 41 35 10 6 2 5 2 81 8 267
2011 Person with a disability 24 36 3 7 21 9 0 66 31 32
2011 Not a person with a disability 37 30 14 6 3 8 2 74 11 425
2008 Person with a disability 18 43 7 11 18 0 4 63 30 28
2008 Not a person with a disability 33 33 14 9 5 5 2 71 14 416
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 4 96 305
2014 Not a person with a disability 2 98 267

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 46 13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 45 13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 13

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 47 13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 62 13

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 13

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 13

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 12

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 12

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 41 12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 59 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 75 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 100 0 13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 16 4 16 3 22 4 68 26 26
2017 Not a person with a disability 29 16 18 1 2 28 6 68 5 305
2014 Person with a disability 33 5 27 14 0 17 5 47 18 17
2014 Not a person with a disability 26 27 17 1 1 22 6 73 3 267

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 58 27 0 11 0 4 0 88 12 26
2017 Not a person with a disability 52 27 10 2 2 7 0 86 4 306
2014 Person with a disability 46 19 18 7 0 10 0 72 8 17
2014 Not a person with a disability 46 35 11 1 0 5 0 87 2 267
2011 Person with a disability 29 32 3 13 16 7 0 66 31 32
2011 Not a person with a disability 51 30 10 3 3 3 0 84 6 424
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 27 16 16 20 0 0 48 36 25
2017 Not a person with a disability 27 34 18 9 13 0 1 60 22 306

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 44 23 7 0 0 0 70 7 26
2017 Not a person with a disability 24 29 27 15 5 0 1 52 20 306

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 53 35 7 0 0 0 4 92 0 26
2017 Not a person with a disability 40 32 16 7 2 0 2 75 9 306

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 23 19 19 0 0 0 62 19 26
2017 Not a person with a disability 27 27 23 10 12 0 1 55 22 306

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 62 27 4 4 4 0 0 88 8 26
2017 Not a person with a disability 46 26 12 6 6 0 5 75 12 306

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 35 16 12 11 0 0 61 23 26
2017 Not a person with a disability 30 33 21 11 7 0 0 62 17 305

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 47 19 4 4 0 0 73 8 26
2017 Not a person with a disability 34 37 16 8 4 1 1 72 12 305

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 38 11 0 8 0 0 81 8 26
2017 Not a person with a disability 30 34 22 8 4 1 2 65 13 305

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 41 18 0 12 0 0 70 12 26
2017 Not a person with a disability 39 32 18 7 3 1 1 72 9 305

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 42 12 3 4 0 0 81 7 26
2017 Not a person with a disability 36 36 16 9 3 1 0 72 12 305

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 34 16 12 4 0 0 68 16 26
2017 Not a person with a disability 50 27 14 6 2 0 1 78 8 306

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 61 16 12 8 3 0 0 77 11 26
2017 Not a person with a disability 72 15 5 4 3 1 1 89 6 305

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 27 3 9 8 0 0 80 16 26
2017 Not a person with a disability 53 30 10 6 2 0 0 83 7 306

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 55 26 15 4 0 0 0 81 4 26
2017 Not a person with a disability 54 25 10 6 3 0 1 80 9 306

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 22 4 4 4 0 23 84 11 26
2017 Not a person with a disability 53 19 4 4 1 0 19 89 6 305

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 74 18 4 0 0 0 4 96 0 26
2017 Not a person with a disability 64 20 6 3 1 0 5 89 5 305

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 61 24 3 8 0 0 4 88 9 26
2017 Not a person with a disability 59 21 11 4 3 1 2 82 7 305

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 37 12 4 4 0 4 79 8 25
2017 Not a person with a disability 46 37 10 6 1 0 0 84 6 305

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 11 42 43 0 4 0 0 53 4 26
2017 Not a person with a disability 15 38 37 9 1 0 0 53 10 306

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 4 11 47 31 8 0 0 39 15 26
2017 Not a person with a disability 3 13 43 27 13 0 0 40 17 305

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 46 11 12 4 4 0 71 17 26
2017 Not a person with a disability 33 43 12 7 2 3 0 79 9 306

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 46 11 16 7 0 0 65 24 26
2017 Not a person with a disability 26 48 13 8 2 2 0 76 10 306
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 50 50 26
2017 Not a person with a disability 14 86 306
2014 Person with a disability 56 44 17
2014 Not a person with a disability 12 88 264

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 92 8 13
2017 Not a person with a disability 84 16 44
2014 Not a person with a disability 89 11 29

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 50 33 0 17 0 0 0 83 17 12
2017 Not a person with a disability 57 32 5 3 3 0 0 89 6 37
2014 Not a person with a disability 64 22 5 4 4 0 0 86 9 26
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 11 34 27 12 12 4 0 11 89 26
2017 Not a person with a disability 23 32 22 12 9 3 0 24 76 306

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 21 20
2017 Not a person with a disability 15 228

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 31 20
2017 Not a person with a disability 31 228

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 25 20
2017 Not a person with a disability 26 228

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 49 20
2017 Not a person with a disability 50 228

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 20
2017 Not a person with a disability 6 228

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 40 20
2017 Not a person with a disability 42 228

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Person with a disability 5 46 13 9 5 23 22
2017 Not a person with a disability 9 55 12 8 3 12 220

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 32 5 23 14 0 0 58 37 22
2017 Not a person with a disability 25 26 14 18 11 2 3 54 31 228

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 4 28 9 13 33 0 13 37 53 22
2017 Not a person with a disability 7 12 18 19 32 6 6 22 58 228
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