2017 Public Service Employee Survey Results for Canadian Grain Commission by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	42	9	7	2	0	83	8	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	44	1	8	1	0	89	9	74
2017	University certificate or diploma below the bachelor's level	65	27	0	4	4	0	92	8	23
2017	Bachelor's degree	52	40	3	3	1	0	92	4	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	45	3	3	0	0	94	3	64
2014	Secondary or high school graduation certificate or equivalent or less	34	54	3	4	5	0	88	8	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	34	7	9	0	0	84	9	65
2014	University certificate or diploma below the bachelor's level	47	40	0	13	0	0	87	13	16
2014	Bachelor's degree	38	53	3	6	0	1	91	6	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	50	3	4	0	0	92	4	63
2011	Secondary or high school graduation certificate or equivalent or less	39	46	3	7	4	1	85	11	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	43	4	9	1	0	86	9	110
2011	University certificate or diploma below the bachelor's level	49	47	0	4	0	0	96	4	29
2011	Bachelor's degree	42	44	3	9	1	0	86	11	123
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	42	6	0	0	0	94	0	59
2008	Secondary or high school graduation certificate or equivalent or less	28	53	5	11	3	0	81	14	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	44	5	4	1	0	90	5	118
2008	University certificate or diploma below the bachelor's level	34	34	14	17	0	0	69	17	29
2008	Bachelor's degree	36	50	4	8	2	1	86	10	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	41	5	5	2	0	88	7	58

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	85	11	3	0	0	0	0	97	0	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	15	3	1	0	0	0	96	1	74
2017	University certificate or diploma below the bachelor's level	74	17	9	0	0	0	0	91	0	23
2017	Bachelor's degree	84	11	0	2	0	1	3	98	2	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	22	0	0	2	0	3	98	2	64
2014	Secondary or high school graduation certificate or equivalent or less	87	12	2	0	0	0	0	98	0	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	82	10	3	1	2	1	0	94	3	65
2014	University certificate or diploma below the bachelor's level	76	16	0	0	8	0	0	92	8	16
2014	Bachelor's degree	72	18	6	1	0	0	2	92	1	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	14	3	1	0	1	3	95	1	63
2011	Secondary or high school graduation certificate or equivalent or less	81	11	2	1	2	1	2	95	3	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	78	15	0	5	1	1	1	94	6	110
2011	University certificate or diploma below the bachelor's level	60	26	7	0	3	0	4	90	3	29
2011	Bachelor's degree	79	12	3	1	2	2	1	94	3	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	15	4	2	2	0	1	92	5	59
2008	Secondary or high school graduation certificate or equivalent or less	79	12	4	1	1	0	3	94	2	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	20	2	4	1	0	2	93	5	118
2008	University certificate or diploma below the bachelor's level	76	7	10	0	3	0	3	86	4	29
2008	Bachelor's degree	73	14	6	3	1	1	2	90	4	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	16	2	2	2	0	2	95	4	58

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	89	5	2	5	0	0	0	93	5	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	16	3	5	1	0	3	90	7	74
2017	University certificate or diploma below the bachelor's level	70	8	4	9	4	0	4	82	14	23
2017	Bachelor's degree	84	10	4	0	1	0	2	95	1	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	25	2	0	0	0	3	98	0	64
2014	Secondary or high school graduation certificate or equivalent or less	90	7	0	2	0	0	1	98	2	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	14	4	4	0	0	1	91	5	65
2014	University certificate or diploma below the bachelor's level	69	12	0	4	15	0	0	81	19	16
2014	Bachelor's degree	78	15	3	1	2	0	1	93	4	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	19	2	1	0	0	3	96	1	63
2011	Secondary or high school graduation certificate or equivalent or less	84	8	0	4	1	1	3	95	5	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	14	2	4	3	0	3	92	6	110
2011	University certificate or diploma below the bachelor's level	66	24	4	0	3	0	4	94	3	29
2011	Bachelor's degree	84	6	4	3	2	0	2	91	5	123
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	83	7	5	1	2	0	1	92	4	59
2008	Secondary or high school graduation certificate or equivalent or less	81	9	3	1	2	0	4	93	4	136
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	16	3	4	3	0	3	90	7	118
2008	University certificate or diploma below the bachelor's level	76	7	14	0	0	0	3	86	0	29
2008	Bachelor's degree	75	14	3	3	1	1	3	93	4	102
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	88	9	2	2	0	0	0	97	2	58

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	36	5	15	0	0	80	15	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	40	7	9	10	0	74	19	74
2017	University certificate or diploma below the bachelor's level	34	31	0	17	18	0	65	35	23
2017	Bachelor's degree	44	39	7	6	4	0	83	10	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	42	8	11	6	0	75	17	64
2014	Secondary or high school graduation certificate or equivalent or less	51	32	5	8	3	0	84	11	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	36	1	7	5	0	87	12	65
2014	University certificate or diploma below the bachelor's level	40	29	7	25	0	0	69	25	16
2014	Bachelor's degree	38	41	13	5	3	0	79	8	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	36	16	7	3	0	74	10	63
2011	Secondary or high school graduation certificate or equivalent or less	34	34	3	11	18	1	69	28	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	32	9	14	7	1	70	21	111
2011	University certificate or diploma below the bachelor's level	22	52	10	4	11	0	75	15	29
2011	Bachelor's degree	40	29	11	12	8	0	69	20	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	33	14	11	2	0	72	13	58

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	45	5	5	2	0	0	89	6	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	38	7	3	1	0	0	89	4	74
2017	University certificate or diploma below the bachelor's level	34	49	9	8	0	0	0	83	8	23
2017	Bachelor's degree	51	33	4	10	1	0	0	85	11	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	31	11	3	5	0	2	81	8	64
2014	Secondary or high school graduation certificate or equivalent or less	41	34	13	9	3	0	0	75	12	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	50	12	2	0	0	0	86	2	65
2014	University certificate or diploma below the bachelor's level	46	30	11	12	0	0	0	77	12	16
2014	Bachelor's degree	31	47	14	9	0	0	0	78	9	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	39	7	9	1	0	0	83	10	63
2011	Secondary or high school graduation certificate or equivalent or less	23	54	7	8	6	1	1	79	15	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	39	13	12	1	0	1	74	13	111
2011	University certificate or diploma below the bachelor's level	27	42	7	19	4	0	0	69	23	29
2011	Bachelor's degree	40	39	5	9	5	0	1	80	14	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	33	12	5	2	2	0	80	7	59
2008	Secondary or high school graduation certificate or equivalent or less	22	40	15	16	6	0	1	63	22	136
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	38	13	17	6	0	0	64	23	117
2008	University certificate or diploma below the bachelor's level	31	45	10	14	0	0	0	76	14	29
2008	Bachelor's degree	26	48	10	8	9	0	0	74	17	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	34	14	5	5	0	0	76	10	58

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	37	10	10	0	0	0	80	10	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	32	9	4	3	0	0	84	7	74
2017	University certificate or diploma below the bachelor's level	57	26	14	4	0	0	0	82	4	23
2017	Bachelor's degree	39	41	7	11	2	0	0	81	12	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	31	14	3	2	0	0	81	5	64
2014	Secondary or high school graduation certificate or equivalent or less	32	38	22	5	3	0	0	70	8	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	41	10	0	1	0	0	89	1	65
2014	University certificate or diploma below the bachelor's level	58	35	0	7	0	0	0	93	7	16
2014	Bachelor's degree	30	44	19	4	2	0	0	75	6	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	40	3	4	1	0	0	92	5	63
2011	Secondary or high school graduation certificate or equivalent or less	35	37	14	7	5	0	2	73	13	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	31	12	4	6	1	0	78	10	110
2011	University certificate or diploma below the bachelor's level	38	36	11	7	8	0	0	74	14	29
2011	Bachelor's degree	47	30	13	8	1	1	0	78	9	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	42	4	4	2	0	0	90	6	59
2008	Secondary or high school graduation certificate or equivalent or less	23	45	21	6	6	0	0	67	12	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	37	14	8	4	0	2	73	13	118
2008	University certificate or diploma below the bachelor's level	34	45	3	7	7	3	0	82	14	29
2008	Bachelor's degree	28	40	17	13	2	0	0	68	14	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	28	12	9	3	0	0	76	12	58

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	34	10	3	0	0	0	87	3	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	29	4	1	7	0	0	88	8	74
2017	University certificate or diploma below the bachelor's level	70	30	0	0	0	0	0	100	0	23
2017	Bachelor's degree	50	39	4	5	3	0	0	89	8	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	29	5	5	2	0	0	89	6	64
2014	Secondary or high school graduation certificate or equivalent or less	47	39	6	6	2	0	0	86	7	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	49	2	2	1	0	0	95	3	65
2014	University certificate or diploma below the bachelor's level	69	19	12	0	0	0	0	88	0	16
2014	Bachelor's degree	42	42	16	0	0	0	0	84	0	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	27	9	1	2	0	0	88	3	63
2011	Secondary or high school graduation certificate or equivalent or less	38	46	7	4	3	1	2	86	7	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	30	11	3	3	2	1	82	6	111
2011	University certificate or diploma below the bachelor's level	45	28	19	0	8	0	0	73	8	29
2011	Bachelor's degree	37	40	10	8	4	0	0	77	13	123
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	37	3	4	6	0	0	87	10	59
2008	Secondary or high school graduation certificate or equivalent or less	29	50	15	4	1	1	0	80	5	136
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	37	15	6	3	0	0	76	8	118
2008	University certificate or diploma below the bachelor's level	45	41	0	7	7	0	0	86	14	29
2008	Bachelor's degree	38	43	8	7	4	0	0	82	11	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	31	9	3	3	0	0	84	7	58

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	34	2	1	0	97	1	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	32	3	2	0	95	2	73
2017	University certificate or diploma below the bachelor's level	61	27	0	8	4	87	13	23
2017	Bachelor's degree	62	28	6	3	1	90	4	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	34	3	2	0	95	2	64
2014	Secondary or high school graduation certificate or equivalent or less	54	41	2	1	2	95	3	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	30	5	5	2	87	7	65
2014	University certificate or diploma below the bachelor's level	64	25	11	0	0	89	0	16
2014	Bachelor's degree	55	36	4	4	0	91	4	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	29	9	1	0	90	1	63

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	33	8	8	5	0	0	79	13	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	25	11	3	4	0	0	82	7	74
2017	University certificate or diploma below the bachelor's level	61	26	5	4	4	0	0	87	8	23
2017	Bachelor's degree	49	30	7	10	5	0	0	79	14	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	28	22	9	2	0	0	67	11	64
2014	Secondary or high school graduation certificate or equivalent or less	35	40	7	8	11	0	0	75	19	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	29	7	11	8	1	0	74	20	65
2014	University certificate or diploma below the bachelor's level	51	22	0	21	7	0	0	73	27	16
2014	Bachelor's degree	34	41	13	10	2	0	1	76	12	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	44	7	8	4	0	0	81	12	63
2011	Secondary or high school graduation certificate or equivalent or less	28	33	10	8	18	1	1	63	27	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	24	11	7	8	0	1	74	15	111
2011	University certificate or diploma below the bachelor's level	23	40	17	12	8	0	0	62	20	29
2011	Bachelor's degree	48	26	8	8	10	0	0	74	18	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	34	10	10	5	0	0	76	14	59

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	20	7	7	2	0	5	84	9	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	25	3	3	3	5	3	91	6	73
2017	University certificate or diploma below the bachelor's level	57	29	0	4	0	5	5	95	5	23
2017	Bachelor's degree	49	24	9	3	3	1	10	83	7	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	21	14	14	0	2	18	66	17	63
2014	Secondary or high school graduation certificate or equivalent or less	67	21	3	3	5	0	1	89	8	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	20	5	6	5	0	4	84	11	65
2014	University certificate or diploma below the bachelor's level	64	18	7	6	0	6	0	87	6	16
2014	Bachelor's degree	42	24	11	7	4	0	12	75	13	80
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	16	14	15	4	0	14	62	22	63
2011	Secondary or high school graduation certificate or equivalent or less	59	25	6	3	4	0	3	87	7	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	20	7	5	1	1	4	88	6	111
2011	University certificate or diploma below the bachelor's level	58	16	7	13	0	0	6	80	13	29
2011	Bachelor's degree	42	21	8	10	7	1	11	72	19	123
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	22	10	8	10	1	16	66	22	59
2008	Secondary or high school graduation certificate or equivalent or less	65	21	5	3	4	0	2	88	7	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	25	3	6	6	1	3	85	12	118
2008	University certificate or diploma below the bachelor's level	48	31	3	3	3	3	7	88	8	29
2008	Bachelor's degree	43	19	10	13	10	1	4	66	24	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	19	7	14	14	7	17	55	36	58

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	36	10	10	0	0	81	10	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	52	5	3	0	0	92	3	74
2017	University certificate or diploma below the bachelor's level	43	43	5	8	0	0	87	8	23
2017	Bachelor's degree	41	44	9	4	3	0	84	7	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	37	9	3	2	0	86	5	64
2014	Secondary or high school graduation certificate or equivalent or less	23	56	14	0	6	0	79	6	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	58	8	3	2	0	87	5	65
2014	University certificate or diploma below the bachelor's level	44	49	7	0	0	0	93	0	16
2014	Bachelor's degree	28	52	12	3	4	0	81	7	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	42	9	6	0	0	85	6	63
2011	Secondary or high school graduation certificate or equivalent or less	35	40	12	5	7	1	75	13	132
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	36	10	10	2	1	78	12	111
2011	University certificate or diploma below the bachelor's level	29	37	26	0	8	0	66	8	29
2011	Bachelor's degree	50	25	15	6	4	0	75	10	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	36	12	2	2	0	84	4	59
2008	Secondary or high school graduation certificate or equivalent or less	32	41	11	11	4	0	73	16	135
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37	15	9	3	0	74	12	117
2008	University certificate or diploma below the bachelor's level	31	38	14	7	10	0	69	17	29
2008	Bachelor's degree	30	48	14	6	2	0	78	8	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	46	11	5	4	0	81	9	57

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	43	8	14	3	0	4	73	18	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	41	14	8	8	0	0	70	16	74
2017	University certificate or diploma below the bachelor's level	30	44	5	12	4	5	0	77	17	23
2017	Bachelor's degree	37	35	9	14	4	1	0	73	17	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	47	21	5	2	0	0	72	6	64
2014	Secondary or high school graduation certificate or equivalent or less	31	41	14	9	4	0	0	73	13	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	45	18	7	7	0	0	68	14	65
2014	University certificate or diploma below the bachelor's level	6	60	27	7	0	0	0	66	7	16
2014	Bachelor's degree	20	44	18	9	7	1	0	65	16	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	36	21	11	1	0	0	66	13	63
2011	Secondary or high school graduation certificate or equivalent or less	18	31	21	14	15	0	1	50	30	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	35	17	15	8	0	0	60	23	111
2011	University certificate or diploma below the bachelor's level	8	42	24	13	12	0	0	51	25	29
2011	Bachelor's degree	31	36	8	15	9	0	1	68	24	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	33	15	5	11	0	0	69	16	58

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	40	17	0	3	80	3	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	31	4	15	4	77	19	74
2017	University certificate or diploma below the bachelor's level	43	40	8	4	4	83	8	23
2017	Bachelor's degree	42	37	10	10	2	79	12	110
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	42	13	2	2	84	3	64

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	36	3	2	0	0	0	95	2	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	31	5	0	1	0	0	93	1	74
2017	University certificate or diploma below the bachelor's level	52	40	0	8	0	0	0	92	8	23
2017	Bachelor's degree	54	34	6	5	1	0	0	88	6	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	29	7	2	0	0	0	91	2	64
2014	Secondary or high school graduation certificate or equivalent or less	56	30	10	3	2	0	0	86	5	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	50	3	2	0	0	0	95	2	65
2014	University certificate or diploma below the bachelor's level	56	44	0	0	0	0	0	100	0	16
2014	Bachelor's degree	43	40	11	5	1	0	0	83	6	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	35	3	3	0	0	0	94	3	63
2011	Secondary or high school graduation certificate or equivalent or less	40	40	12	2	5	1	1	81	6	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	38	8	4	0	3	0	88	5	111
2011	University certificate or diploma below the bachelor's level	37	41	7	12	0	4	0	81	12	29
2011	Bachelor's degree	54	34	8	2	1	0	0	88	4	123
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	28	2	0	0	0	0	98	0	59
2008	Secondary or high school graduation certificate or equivalent or less	40	42	11	3	3	1	0	83	6	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	34	12	4	2	1	0	82	6	117
2008	University certificate or diploma below the bachelor's level	45	45	7	3	0	0	0	90	3	29
2008	Bachelor's degree	43	42	9	5	1	0	0	86	6	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	26	7	3	2	0	0	88	5	58

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	35	3	11	7	4	78	18	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	33	8	11	8	0	73	19	74
2017	University certificate or diploma below the bachelor's level	43	43	5	0	8	0	87	8	23
2017	Bachelor's degree	37	37	8	12	6	0	75	17	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	42	9	6	3	0	82	10	64

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	76	18	6	0	0	0	0	94	0	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	32	3	1	0	0	0	96	1	74
2017	University certificate or diploma below the bachelor's level	87	13	0	0	0	0	0	100	0	23
2017	Bachelor's degree	63	23	8	5	1	0	0	86	6	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	23	5	0	2	0	0	94	2	64
2014	Secondary or high school graduation certificate or equivalent or less	66	29	5	0	0	0	0	95	0	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	30	6	0	0	0	0	94	0	65
2014	University certificate or diploma below the bachelor's level	87	13	0	0	0	0	0	100	0	16
2014	Bachelor's degree	59	32	8	0	1	0	0	91	1	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	19	10	1	0	0	0	89	1	63
2011	Secondary or high school graduation certificate or equivalent or less	61	27	8	1	3	0	1	88	3	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	28	9	0	1	0	1	90	1	111
2011	University certificate or diploma below the bachelor's level	54	34	8	0	0	0	4	92	0	29
2011	Bachelor's degree	64	27	9	0	1	0	0	91	1	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	26	8	0	0	2	0	92	0	59

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	44	6	8	7	0	0	79	15	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	33	5	12	8	0	0	74	20	74
2017	University certificate or diploma below the bachelor's level	34	48	5	4	8	0	0	82	13	23
2017	Bachelor's degree	36	39	12	7	5	0	0	76	13	110
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	34	11	9	2	0	0	78	11	64
2014	Secondary or high school graduation certificate or equivalent or less	36	32	13	12	6	0	0	68	19	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	48	8	15	3	0	0	74	18	65
2014	University certificate or diploma below the bachelor's level	39	44	6	7	0	0	4	87	7	16
2014	Bachelor's degree	26	41	13	13	7	0	0	67	20	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	38	13	8	2	0	0	77	10	63
2011	Secondary or high school graduation certificate or equivalent or less	34	31	13	11	10	1	1	66	21	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	35	13	10	5	0	0	72	15	110
2011	University certificate or diploma below the bachelor's level	22	50	10	7	12	0	0	72	18	29
2011	Bachelor's degree	43	27	12	11	7	0	0	70	18	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	36	7	2	8	2	0	82	11	59

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	40	10	3	2	0	85	5	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	29	15	3	3	0	79	6	74
2017	University certificate or diploma below the bachelor's level	47	35	9	0	8	0	82	8	23
2017	Bachelor's degree	45	29	11	8	5	1	75	14	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	30	15	7	6	0	72	13	64
2014	Secondary or high school graduation certificate or equivalent or less	44	35	11	10	0	0	79	10	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	42	15	7	1	0	76	9	65
2014	University certificate or diploma below the bachelor's level	52	38	10	0	0	0	90	0	16
2014	Bachelor's degree	33	33	17	10	6	0	67	16	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	29	15	12	2	0	71	14	63

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	40	5	3	2	0	0	91	5	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	35	6	6	3	0	0	85	8	74
2017	University certificate or diploma below the bachelor's level	52	35	5	0	8	0	0	87	8	23
2017	Bachelor's degree	52	24	13	9	1	0	2	77	10	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	32	13	8	5	0	0	75	12	64
2014	Secondary or high school graduation certificate or equivalent or less	38	51	7	4	0	0	0	89	4	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	36	12	5	1	0	0	81	7	65
2014	University certificate or diploma below the bachelor's level	54	36	10	0	0	0	0	90	0	16
2014	Bachelor's degree	34	40	13	10	1	1	0	75	11	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	40	15	3	2	0	0	80	5	63
2011	Secondary or high school graduation certificate or equivalent or less	34	39	15	4	5	1	2	75	10	132
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	42	11	6	0	0	0	83	6	111
2011	University certificate or diploma below the bachelor's level	32	39	21	0	4	4	0	74	4	29
2011	Bachelor's degree	46	31	15	4	2	0	1	78	6	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	30	8	7	5	0	1	80	12	58

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	29	6	1	5	0	0	87	6	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	36	8	3	0	0	0	89	3	74
2017	University certificate or diploma below the bachelor's level	65	27	4	5	0	0	0	91	5	23
2017	Bachelor's degree	49	33	9	7	3	0	0	81	10	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	28	11	6	0	0	0	83	6	64
2014	Secondary or high school graduation certificate or equivalent or less	46	36	9	5	3	0	0	82	8	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	43	6	4	2	0	0	88	6	64
2014	University certificate or diploma below the bachelor's level	63	31	6	0	0	0	0	94	0	16
2014	Bachelor's degree	41	47	7	3	1	0	0	88	4	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	33	7	3	1	0	0	89	4	63
2011	Secondary or high school graduation certificate or equivalent or less	47	31	10	6	5	0	1	79	11	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	37	9	2	1	0	1	88	3	111
2011	University certificate or diploma below the bachelor's level	34	50	3	7	7	0	0	84	13	29
2011	Bachelor's degree	53	32	10	3	1	0	0	86	4	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	35	10	2	0	2	0	88	2	59
2008	Secondary or high school graduation certificate or equivalent or less	40	45	8	5	1	0	1	85	7	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	36	14	6	0	1	0	80	6	117
2008	University certificate or diploma below the bachelor's level	48	38	3	3	7	0	0	86	10	29
2008	Bachelor's degree	37	46	11	5	2	0	0	83	7	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	41	7	5	0	0	0	88	5	58

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	32	14	5	2	0	7	78	7	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	34	15	4	0	0	3	80	4	73
2017	University certificate or diploma below the bachelor's level	53	26	13	9	0	0	0	78	9	23
2017	Bachelor's degree	52	32	10	5	0	1	0	85	5	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	39	17	9	2	0	2	72	11	64
2014	Secondary or high school graduation certificate or equivalent or less	40	35	15	7	0	0	3	78	7	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	32	14	8	3	0	2	75	11	65
2014	University certificate or diploma below the bachelor's level	35	19	42	0	4	0	0	54	4	16
2014	Bachelor's degree	29	47	17	6	0	0	1	77	6	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	34	30	6	4	0	2	58	11	63
2011	Secondary or high school graduation certificate or equivalent or less	29	34	19	11	6	0	2	64	17	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	32	11	4	0	0	2	85	4	111
2011	University certificate or diploma below the bachelor's level	37	48	11	0	4	0	0	85	4	28
2011	Bachelor's degree	45	33	11	5	1	0	5	82	6	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	32	23	6	1	0	2	68	8	59
2008	Secondary or high school graduation certificate or equivalent or less	28	36	18	10	4	0	3	66	15	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	37	14	2	3	0	1	80	5	118
2008	University certificate or diploma below the bachelor's level	48	38	10	0	0	0	3	89	0	29
2008	Bachelor's degree	34	34	20	7	3	0	3	69	10	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	36	21	10	7	0	5	60	18	58

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	1	21	42	25	10	0	2	35	23	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	18	37	23	19	0	1	43	20	74
2017	University certificate or diploma below the bachelor's level	4	22	40	26	4	0	4	31	27	23
2017	Bachelor's degree	4	20	34	24	14	1	2	40	25	110
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	19	31	29	14	0	6	46	22	64
2014	Secondary or high school graduation certificate or equivalent or less	3	14	48	26	7	2	0	34	18	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	22	39	16	10	0	0	27	34	65
2014	University certificate or diploma below the bachelor's level	0	36	31	33	0	0	0	33	36	16
2014	Bachelor's degree	5	19	49	20	7	0	0	27	24	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	18	41	23	10	0	2	34	24	63
2011	Secondary or high school graduation certificate or equivalent or less	11	19	33	23	8	1	4	34	32	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	16	34	28	14	0	4	43	22	109
2011	University certificate or diploma below the bachelor's level	8	14	39	27	12	0	0	38	22	29
2011	Bachelor's degree	4	18	35	29	10	1	2	40	23	122
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	10	43	28	11	0	3	40	16	58
2008	Secondary or high school graduation certificate or equivalent or less	12	26	44	9	9	0	0	18	38	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	29	36	24	7	0	2	31	32	117
2008	University certificate or diploma below the bachelor's level	3	17	41	14	14	3	7	31	23	29
2008	Bachelor's degree	8	22	42	18	8	1	1	26	30	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	26	40	28	3	0	2	32	28	58

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	8	26	34	23	0	5	60	13	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	12	29	23	27	4	1	52	16	74
2017	University certificate or diploma below the bachelor's level	4	18	35	21	13	0	10	37	24	23
2017	Bachelor's degree	2	12	19	29	29	5	5	64	15	110
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	8	33	23	32	2	2	57	9	64
2014	Secondary or high school graduation certificate or equivalent or less	7	23	29	19	23	0	0	42	29	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	21	35	22	9	1	2	31	32	64
2014	University certificate or diploma below the bachelor's level	0	27	37	24	12	0	0	36	27	16
2014	Bachelor's degree	7	25	35	16	15	1	1	31	33	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	23	41	16	11	2	2	28	30	62
2011	Secondary or high school graduation certificate or equivalent or less	16	15	24	28	13	1	3	43	32	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	15	23	31	18	3	4	53	22	109
2011	University certificate or diploma below the bachelor's level	4	24	30	23	17	3	0	41	28	29
2011	Bachelor's degree	11	11	26	27	22	2	2	51	22	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	7	21	31	28	4	2	62	16	58
2008	Secondary or high school graduation certificate or equivalent or less	15	26	28	18	12	0	1	30	41	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	24	26	25	13	0	3	39	35	117
2008	University certificate or diploma below the bachelor's level	7	10	41	21	14	3	3	37	19	29
2008	Bachelor's degree	13	18	27	18	19	4	1	39	32	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	9	38	33	10	2	0	44	18	58

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	19	26	28	12	2	8	43	28	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	14	35	17	19	7	1	40	22	74
2017	University certificate or diploma below the bachelor's level	13	21	14	17	21	5	10	44	39	23
2017	Bachelor's degree	9	15	25	24	24	0	4	49	25	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	14	30	20	24	3	3	47	21	63
2014	Secondary or high school graduation certificate or equivalent or less	9	12	39	20	19	0	2	39	21	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	24	25	24	13	2	4	38	36	65
2014	University certificate or diploma below the bachelor's level	7	22	17	40	7	7	0	50	31	16
2014	Bachelor's degree	5	22	28	27	12	4	2	41	29	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	16	31	28	12	2	3	42	25	63
2011	Secondary or high school graduation certificate or equivalent or less	13	18	25	24	11	4	6	38	34	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	11	32	25	20	3	5	49	16	109
2011	University certificate or diploma below the bachelor's level	0	25	44	0	22	7	3	24	27	29
2011	Bachelor's degree	5	11	26	29	20	5	4	54	18	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	16	33	19	17	3	2	38	27	58
2008	Secondary or high school graduation certificate or equivalent or less	10	25	34	20	9	1	2	29	36	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	22	34	23	10	2	3	35	29	118
2008	University certificate or diploma below the bachelor's level	7	21	25	25	11	4	7	40	32	28
2008	Bachelor's degree	10	15	29	24	13	5	5	40	28	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	24	33	22	9	0	2	32	35	58

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	2	2	25	34	25	0	13	67	4	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	2	29	44	18	2	4	65	4	74
2017	University certificate or diploma below the bachelor's level	0	9	22	26	29	0	14	65	10	23
2017	Bachelor's degree	1	8	17	32	40	1	1	73	9	110
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	3	35	25	32	2	3	60	3	63
2014	Secondary or high school graduation certificate or equivalent or less	0	6	20	45	27	0	2	73	6	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	8	28	39	16	0	4	58	13	64
2014	University certificate or diploma below the bachelor's level	0	6	29	40	19	0	7	63	6	16
2014	Bachelor's degree	1	11	29	38	20	0	0	58	13	80
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	4	37	30	24	0	2	55	7	63
2011	Secondary or high school graduation certificate or equivalent or less	7	9	28	33	17	3	4	53	17	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	1	7	26	23	31	3	9	61	9	109
2011	University certificate or diploma below the bachelor's level	7	7	14	40	30	3	0	72	14	29
2011	Bachelor's degree	3	6	20	33	31	2	4	69	10	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	2	25	45	19	2	4	69	5	58
2008	Secondary or high school graduation certificate or equivalent or less	3	12	36	32	12	0	5	47	15	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	12	27	34	16	1	4	53	19	118
2008	University certificate or diploma below the bachelor's level	3	3	17	45	24	0	7	74	7	29
2008	Bachelor's degree	4	6	25	42	15	3	5	63	10	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	10	29	31	19	0	7	54	15	58

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	9	30	18	20	1	5	41	27	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	16	26	19	24	3	3	46	27	74
2017	University certificate or diploma below the bachelor's level	8	18	18	8	34	0	14	49	30	23
2017	Bachelor's degree	4	20	24	26	23	2	2	51	24	110
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	17	37	17	20	2	3	39	22	64
2014	Secondary or high school graduation certificate or equivalent or less	13	22	32	27	6	0	0	33	35	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	17	41	6	8	0	1	15	44	65
2014	University certificate or diploma below the bachelor's level	11	32	38	6	12	0	0	18	44	16
2014	Bachelor's degree	17	22	37	16	9	0	0	25	38	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	19	38	18	10	2	0	29	32	63
2011	Secondary or high school graduation certificate or equivalent or less	17	25	23	18	10	1	4	30	45	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	25	33	14	19	1	5	35	30	109
2011	University certificate or diploma below the bachelor's level	10	20	23	21	23	0	3	45	31	29
2011	Bachelor's degree	9	14	34	23	18	0	3	42	23	123
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	18	26	35	11	4	2	49	23	59
2008	Secondary or high school graduation certificate or equivalent or less	17	20	37	18	7	1	1	25	37	136
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	25	29	21	14	1	1	35	35	116
2008	University certificate or diploma below the bachelor's level	3	10	34	28	17	3	3	48	15	29
2008	Bachelor's degree	14	16	31	20	12	4	4	35	32	103
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	26	28	21	12	2	2	34	38	58

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	2	1	18	32	37	4	6	77	3	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	9	15	30	33	4	6	69	15	74
2017	University certificate or diploma below the bachelor's level	0	8	16	31	30	4	10	71	10	23
2017	Bachelor's degree	3	6	14	34	31	6	6	74	10	110
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	4	26	34	27	5	3	67	5	63
2014	Secondary or high school graduation certificate or equivalent or less	6	5	31	25	28	0	5	56	11	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	10	24	31	21	3	6	56	18	65
2014	University certificate or diploma below the bachelor's level	0	7	32	37	18	0	6	59	7	16
2014	Bachelor's degree	1	13	23	34	22	5	2	60	15	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	9	24	42	16	1	7	64	9	63
2011	Secondary or high school graduation certificate or equivalent or less	4	11	22	31	21	4	7	59	17	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	1	9	21	26	34	3	5	66	11	108
2011	University certificate or diploma below the bachelor's level	0	10	12	37	35	0	6	76	11	29
2011	Bachelor's degree	2	6	21	33	23	8	8	67	9	123
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	10	24	25	35	0	4	63	13	58
2008	Secondary or high school graduation certificate or equivalent or less	6	9	24	29	26	1	6	59	16	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	10	20	32	27	3	4	64	15	118
2008	University certificate or diploma below the bachelor's level	0	10	14	41	17	3	14	71	13	29
2008	Bachelor's degree	4	10	19	34	21	6	7	63	15	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14	29	29	21	3	3	54	15	58

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	9	37	11	28	0	5	41	20	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	10	32	23	22	4	4	49	17	74
2017	University certificate or diploma below the bachelor's level	0	22	21	22	22	4	10	51	25	23
2017	Bachelor's degree	8	10	28	22	26	2	4	51	19	110
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	20	25	21	16	10	3	42	29	63
2014	Secondary or high school graduation certificate or equivalent or less	9	14	27	29	19	0	2	49	24	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	18	28	28	10	1	7	42	28	65
2014	University certificate or diploma below the bachelor's level	0	18	39	18	25	0	0	43	18	16
2014	Bachelor's degree	10	11	45	15	16	3	1	32	21	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	18	33	31	8	0	6	41	24	63

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	87	3	8	2	0	0	0	90	2	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	18	7	7	1	0	7	84	9	73
2017	University certificate or diploma below the bachelor's level	70	5	8	4	4	0	8	82	9	23
2017	Bachelor's degree	81	7	6	0	2	1	3	91	2	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	17	3	2	0	0	6	95	2	64
2014	Secondary or high school graduation certificate or equivalent or less	87	5	5	0	0	0	3	95	0	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	8	4	7	0	1	5	88	8	65
2014	University certificate or diploma below the bachelor's level	62	13	5	4	8	0	7	81	14	16
2014	Bachelor's degree	71	12	9	3	1	1	3	87	4	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	84	5	2	3	1	0	4	93	5	63
2011	Secondary or high school graduation certificate or equivalent or less	74	13	1	2	0	1	9	96	2	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	9	4	2	1	2	9	92	4	111
2011	University certificate or diploma below the bachelor's level	58	12	0	4	8	0	18	86	14	29
2011	Bachelor's degree	77	15	3	1	2	1	2	93	3	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	5	7	2	1	1	10	88	4	59
2008	Secondary or high school graduation certificate or equivalent or less	67	7	1	2	2	1	18	93	6	136
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	9	10	2	3	0	11	84	5	117
2008	University certificate or diploma below the bachelor's level	69	3	7	0	3	3	14	88	4	29
2008	Bachelor's degree	65	11	6	3	1	1	13	89	4	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	5	3	2	0	0	19	94	2	58

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	35	17	13	2	0	0	69	14	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	40	15	10	7	3	2	67	17	73
2017	University certificate or diploma below the bachelor's level	34	35	18	13	0	0	0	70	13	23
2017	Bachelor's degree	33	36	14	5	6	4	2	73	11	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	42	13	8	5	3	0	74	13	64
2014	Secondary or high school graduation certificate or equivalent or less	37	38	17	4	4	0	0	75	8	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	41	16	10	4	0	0	70	13	65
2014	University certificate or diploma below the bachelor's level	11	57	21	5	6	0	0	68	11	16
2014	Bachelor's degree	27	37	20	9	5	1	1	65	14	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	42	14	5	0	0	0	81	5	63

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	37	10	10	2	0	0	79	11	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	37	3	8	10	0	0	80	18	73
2017	University certificate or diploma below the bachelor's level	51	22	14	4	8	0	0	73	13	23
2017	Bachelor's degree	47	31	6	10	6	0	0	78	16	110
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	29	11	8	3	2	0	78	11	64
2014	Secondary or high school graduation certificate or equivalent or less	47	33	8	10	3	0	0	80	13	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	29	3	15	4	0	0	77	19	65
2014	University certificate or diploma below the bachelor's level	31	46	16	0	0	0	7	83	0	16
2014	Bachelor's degree	39	29	13	12	6	1	0	69	18	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	36	10	10	0	2	0	80	10	63

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	44	8	8	5	0	2	78	13	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	37	8	4	4	1	3	83	8	73
2017	University certificate or diploma below the bachelor's level	39	39	0	9	8	0	5	82	18	23
2017	Bachelor's degree	46	38	3	8	4	1	0	85	12	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	39	6	6	0	2	0	88	6	64
2014	Secondary or high school graduation certificate or equivalent or less	26	41	16	12	2	0	3	70	14	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	48	6	13	0	0	0	81	13	65
2014	University certificate or diploma below the bachelor's level	25	63	6	0	0	7	0	94	0	16
2014	Bachelor's degree	31	46	8	7	5	2	0	79	13	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	45	5	6	0	3	3	88	6	63
2011	Secondary or high school graduation certificate or equivalent or less	25	35	7	22	9	0	2	62	32	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	43	14	15	2	1	1	68	18	111
2011	University certificate or diploma below the bachelor's level	22	27	19	20	12	0	0	49	32	29
2011	Bachelor's degree	41	38	10	8	2	1	0	81	10	122
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	30	10	7	4	0	0	78	11	59
2008	Secondary or high school graduation certificate or equivalent or less	19	34	15	15	12	2	3	56	28	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	47	9	10	8	3	1	72	18	118
2008	University certificate or diploma below the bachelor's level	28	34	10	17	3	3	3	67	22	29
2008	Bachelor's degree	34	38	11	6	6	2	4	77	12	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	29	9	7	2	0	2	82	9	58

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	29	8	11	2	7	0	78	13	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	24	11	10	8	13	0	68	20	73
2017	University certificate or diploma below the bachelor's level	20	35	9	4	13	14	5	68	21	23
2017	Bachelor's degree	39	37	12	3	4	6	0	80	8	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	24	13	5	3	6	0	78	9	64
2014	Secondary or high school graduation certificate or equivalent or less	38	31	10	12	3	3	3	73	16	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	30	14	15	6	3	2	62	22	65
2014	University certificate or diploma below the bachelor's level	46	42	0	0	0	12	0	100	0	16
2014	Bachelor's degree	32	37	14	12	3	2	0	70	15	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	32	11	5	3	5	1	80	8	63
2011	Secondary or high school graduation certificate or equivalent or less	30	26	11	13	16	3	1	58	30	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	28	10	20	7	4	1	61	28	111
2011	University certificate or diploma below the bachelor's level	26	31	14	17	8	4	0	59	26	29
2011	Bachelor's degree	40	34	7	9	6	4	0	77	15	122
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	29	12	5	4	1	0	79	9	59
2008	Secondary or high school graduation certificate or equivalent or less	25	26	13	14	16	4	2	54	32	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	31	14	9	8	3	1	67	19	118
2008	University certificate or diploma below the bachelor's level	24	24	17	17	7	10	0	54	27	29
2008	Bachelor's degree	35	22	16	9	8	7	4	63	18	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	22	7	5	5	2	2	82	11	58

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	43	8	13	8	7	3	68	23	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	27	18	13	7	17	1	53	25	74
2017	University certificate or diploma below the bachelor's level	21	35	9	17	4	13	0	65	25	23
2017	Bachelor's degree	21	24	14	15	9	14	2	54	29	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	36	14	7	3	9	3	72	12	64
2014	Secondary or high school graduation certificate or equivalent or less	11	47	14	12	9	6	2	62	23	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	42	24	16	1	6	1	56	18	65
2014	University certificate or diploma below the bachelor's level	7	56	18	20	0	0	0	63	20	16
2014	Bachelor's degree	16	30	28	16	5	4	1	48	23	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	35	14	19	0	9	1	63	21	63

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	38	6	5	0	0	89	5	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	40	3	7	4	0	87	11	74
2017	University certificate or diploma below the bachelor's level	56	22	10	13	0	0	77	13	23
2017	Bachelor's degree	56	34	2	4	5	0	90	9	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	31	12	8	0	0	80	8	64
2014	Secondary or high school graduation certificate or equivalent or less	36	51	10	4	0	0	87	4	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	51	5	4	1	0	90	6	65
2014	University certificate or diploma below the bachelor's level	46	42	12	0	0	0	88	0	16
2014	Bachelor's degree	35	42	14	4	4	1	78	8	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	43	9	3	0	0	88	3	63

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	34	10	5	3	0	4	82	8	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	32	7	9	4	0	0	80	13	74
2017	University certificate or diploma below the bachelor's level	61	26	4	4	4	0	0	87	8	23
2017	Bachelor's degree	46	34	7	5	6	1	1	81	12	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	40	14	3	5	0	0	78	7	64
2014	Secondary or high school graduation certificate or equivalent or less	35	41	13	12	0	0	0	75	12	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	39	12	6	1	0	0	82	7	65
2014	University certificate or diploma below the bachelor's level	47	30	4	12	7	0	0	77	19	16
2014	Bachelor's degree	35	40	13	7	1	1	2	78	9	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	35	18	3	1	0	0	77	4	63
2011	Secondary or high school graduation certificate or equivalent or less	28	37	13	13	8	0	1	66	21	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	32	16	13	5	0	0	66	18	111
2011	University certificate or diploma below the bachelor's level	27	47	4	14	8	0	0	74	22	29
2011	Bachelor's degree	44	26	9	13	7	0	1	71	20	123
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	41	6	15	2	0	0	77	17	59
2008	Secondary or high school graduation certificate or equivalent or less	22	43	8	18	8	1	0	65	27	136
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	33	14	24	7	0	0	55	31	118
2008	University certificate or diploma below the bachelor's level	41	28	17	7	7	0	0	69	14	29
2008	Bachelor's degree	20	37	15	17	9	1	1	58	26	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	29	21	12	7	0	0	60	19	58

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	34	8	2	2	1	4	88	3	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	24	8	6	2	1	0	83	8	73
2017	University certificate or diploma below the bachelor's level	44	35	4	8	4	0	5	82	13	23
2017	Bachelor's degree	54	30	5	5	3	1	2	86	8	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	27	16	8	0	0	0	76	8	64
2014	Secondary or high school graduation certificate or equivalent or less	43	41	10	6	0	0	0	84	6	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	42	5	6	3	0	0	86	9	65
2014	University certificate or diploma below the bachelor's level	41	54	0	6	0	0	0	94	6	16
2014	Bachelor's degree	40	34	9	10	2	1	4	77	13	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	35	11	5	1	0	1	82	6	63
2011	Secondary or high school graduation certificate or equivalent or less	35	30	13	9	10	0	1	66	20	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	37	14	7	5	2	1	73	13	111
2011	University certificate or diploma below the bachelor's level	41	28	10	10	7	0	4	71	18	29
2011	Bachelor's degree	45	24	16	8	4	3	0	71	13	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	24	11	10	4	2	0	74	15	58
2008	Secondary or high school graduation certificate or equivalent or less	26	38	15	7	13	0	1	64	21	136
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	33	14	13	9	1	2	63	23	118
2008	University certificate or diploma below the bachelor's level	41	24	14	3	7	7	3	73	12	29
2008	Bachelor's degree	33	27	18	13	6	3	0	61	20	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	28	17	9	3	0	0	71	12	58

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	37	5	2	2	1	4	92	3	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	33	6	5	7	0	0	82	12	74
2017	University certificate or diploma below the bachelor's level	57	26	4	4	8	0	0	83	13	23
2017	Bachelor's degree	51	33	5	8	3	0	1	85	11	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	30	15	13	2	2	0	70	15	64
2014	Secondary or high school graduation certificate or equivalent or less	42	42	4	10	2	0	0	84	12	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	39	9	4	1	0	0	85	6	65
2014	University certificate or diploma below the bachelor's level	32	42	8	11	7	0	0	74	17	16
2014	Bachelor's degree	39	27	12	11	5	3	3	70	17	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	36	13	4	0	0	0	83	4	63
2011	Secondary or high school graduation certificate or equivalent or less	33	33	12	13	8	0	1	66	21	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	16	8	5	0	0	70	14	110
2011	University certificate or diploma below the bachelor's level	42	21	7	19	7	4	0	66	27	28
2011	Bachelor's degree	44	27	14	8	7	0	0	72	14	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	26	7	12	1	0	0	79	14	58
2008	Secondary or high school graduation certificate or equivalent or less	29	38	9	13	10	1	0	67	24	136
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	28	12	23	6	0	0	59	29	118
2008	University certificate or diploma below the bachelor's level	34	34	17	3	7	3	0	71	11	29
2008	Bachelor's degree	30	32	15	12	12	0	0	62	23	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	39	12	9	7	0	2	71	16	57

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	91	2	2	2	0	0	4	97	2	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	11	7	3	1	0	7	89	4	74
2017	University certificate or diploma below the bachelor's level	74	0	4	4	4	0	13	85	10	23
2017	Bachelor's degree	86	5	3	1	1	0	4	95	2	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	16	2	0	0	0	4	98	0	64
2014	Secondary or high school graduation certificate or equivalent or less	90	5	1	2	0	0	2	97	2	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	14	3	1	3	1	4	92	4	65
2014	University certificate or diploma below the bachelor's level	88	12	0	0	0	0	0	100	0	16
2014	Bachelor's degree	73	10	10	0	0	2	5	89	0	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	16	0	0	1	1	4	99	1	63
2011	Secondary or high school graduation certificate or equivalent or less	77	11	3	0	1	0	8	96	1	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	10	3	0	2	1	10	94	2	110
2011	University certificate or diploma below the bachelor's level	69	4	4	4	7	0	13	83	12	29
2011	Bachelor's degree	80	8	5	1	3	2	1	90	5	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	6	4	1	0	1	11	93	2	59
2008	Secondary or high school graduation certificate or equivalent or less	77	9	1	1	0	1	12	98	1	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	8	5	1	3	0	13	89	5	118
2008	University certificate or diploma below the bachelor's level	76	10	3	0	0	0	10	96	0	29
2008	Bachelor's degree	67	10	4	3	2	1	13	90	6	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	5	3	0	2	0	14	94	2	58

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	23	0	5	13	2	14	79	21	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	18	6	4	6	5	8	82	11	73
2017	University certificate or diploma below the bachelor's level	59	9	9	13	0	5	5	75	15	22
2017	Bachelor's degree	55	15	5	5	7	4	8	80	14	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	20	11	3	0	3	16	82	4	63
2014	Secondary or high school graduation certificate or equivalent or less	48	17	11	4	12	1	6	70	18	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	18	3	10	7	2	8	78	18	65
2014	University certificate or diploma below the bachelor's level	45	18	0	0	27	6	4	70	30	16
2014	Bachelor's degree	37	17	19	11	8	2	6	59	21	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	12	13	9	2	0	6	74	12	63
2011	Secondary or high school graduation certificate or equivalent or less	33	22	6	6	21	4	7	62	31	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	22	10	3	10	3	11	73	15	111
2011	University certificate or diploma below the bachelor's level	27	31	13	14	8	4	4	62	24	29
2011	Bachelor's degree	45	17	8	14	10	2	6	67	25	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	22	10	7	5	0	7	77	13	59

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	31	5	3	3	0	4	88	7	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	21	9	2	4	0	0	84	7	74
2017	University certificate or diploma below the bachelor's level	70	13	8	4	4	0	0	83	9	23
2017	Bachelor's degree	56	25	7	7	3	0	2	83	10	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	40	9	8	3	2	0	79	11	64

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	24	5	3	3	0	4	88	7	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	22	3	5	4	4	0	87	10	74
2017	University certificate or diploma below the bachelor's level	70	17	8	0	4	0	0	87	4	23
2017	Bachelor's degree	60	25	5	3	5	1	1	87	8	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	33	13	3	3	5	0	80	7	64

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	24	10	3	3	2	0	83	6	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	18	9	8	3	0	0	80	11	74
2017	University certificate or diploma below the bachelor's level	74	13	8	0	4	0	0	87	4	23
2017	Bachelor's degree	52	25	9	7	5	1	1	79	12	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	40	9	5	5	0	0	81	10	64
2014	Secondary or high school graduation certificate or equivalent or less	51	35	11	3	1	0	0	86	4	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	27	13	4	1	0	2	81	6	64
2014	University certificate or diploma below the bachelor's level	45	34	8	7	6	0	0	79	12	16
2014	Bachelor's degree	37	29	18	7	4	0	4	70	11	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	30	15	3	3	2	0	79	6	62

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	22	14	0	0	4	0	86	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	34	9	8	18	0	0	66	26	12
2017	Bachelor's degree	47	34	10	7	0	3	0	83	7	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	37	9	0	3	3	6	86	4	31
2014	Secondary or high school graduation certificate or equivalent or less	45	40	7	3	4	0	0	85	8	25
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	67	0	5	0	0	0	95	5	21
2014	Bachelor's degree	33	35	10	7	7	4	3	74	14	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	27	20	3	0	0	10	74	4	28

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	42	13	9	2	3	0	75	11	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	34	8	5	4	2	0	82	9	74
2017	University certificate or diploma below the bachelor's level	43	31	4	16	4	0	0	75	21	23
2017	Bachelor's degree	42	32	11	8	1	6	0	79	10	109
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	47	11	6	0	2	0	83	6	64
2014	Secondary or high school graduation certificate or equivalent or less	34	47	5	5	7	3	0	83	12	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	35	18	3	5	3	0	74	8	65
2014	University certificate or diploma below the bachelor's level	21	50	0	15	0	13	0	83	17	16
2014	Bachelor's degree	31	38	15	1	7	8	0	75	8	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	38	19	1	0	4	0	79	1	63
2011	Secondary or high school graduation certificate or equivalent or less	28	25	20	10	11	3	1	56	23	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	32	8	10	12	5	1	68	24	110
2011	University certificate or diploma below the bachelor's level	22	37	20	7	8	6	0	63	15	29
2011	Bachelor's degree	41	26	13	8	6	7	0	71	15	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	29	9	3	7	2	0	80	11	59

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	45	11	12	3	0	0	74	15	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	37	12	6	5	1	0	77	11	74
2017	University certificate or diploma below the bachelor's level	39	39	5	13	4	0	0	78	17	23
2017	Bachelor's degree	39	33	11	10	4	4	0	75	14	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	38	23	3	0	1	0	74	3	64
2014	Secondary or high school graduation certificate or equivalent or less	29	41	13	11	7	0	0	70	17	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	22	23	12	3	3	0	61	16	65
2014	University certificate or diploma below the bachelor's level	41	37	8	13	0	0	0	78	13	16
2014	Bachelor's degree	31	33	18	8	8	2	1	65	16	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	44	16	5	1	0	0	78	6	63
2011	Secondary or high school graduation certificate or equivalent or less	30	34	12	7	16	0	1	64	24	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	23	17	9	8	3	0	65	18	109
2011	University certificate or diploma below the bachelor's level	14	57	12	7	10	0	0	71	17	29
2011	Bachelor's degree	45	24	10	11	8	2	0	70	19	123
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	25	15	6	4	0	0	75	10	59
2008	Secondary or high school graduation certificate or equivalent or less	18	34	15	18	15	0	0	52	33	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	26	17	9	16	3	0	57	26	118
2008	University certificate or diploma below the bachelor's level	14	45	21	7	10	3	0	61	18	29
2008	Bachelor's degree	28	31	17	14	6	3	1	61	21	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	47	14	3	5	0	0	78	9	58

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	46	14	16	5	2	0	65	21	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	14	14	7	3	0	64	22	74
2017	University certificate or diploma below the bachelor's level	31	38	9	8	9	5	0	72	18	23
2017	Bachelor's degree	29	30	20	9	6	6	0	63	16	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	45	26	3	2	1	0	69	5	64
2014	Secondary or high school graduation certificate or equivalent or less	18	45	20	11	3	3	0	65	15	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	28	17	16	6	3	0	59	23	65
2014	University certificate or diploma below the bachelor's level	28	59	0	0	13	0	0	87	13	16
2014	Bachelor's degree	20	37	18	11	7	6	1	61	19	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	40	25	3	0	4	0	72	3	63
2011	Secondary or high school graduation certificate or equivalent or less	13	36	19	17	11	2	1	51	29	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	35	18	12	6	6	1	62	18	110
2011	University certificate or diploma below the bachelor's level	19	32	27	12	8	3	0	52	20	29
2011	Bachelor's degree	29	32	16	8	7	7	1	66	16	122
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	48	10	8	2	4	0	79	10	59
2008	Secondary or high school graduation certificate or equivalent or less	9	34	19	20	15	2	0	44	37	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	34	22	18	10	3	0	48	29	118
2008	University certificate or diploma below the bachelor's level	7	36	21	25	7	4	0	44	33	28
2008	Bachelor's degree	15	38	13	18	9	7	0	58	29	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	46	14	11	5	4	0	69	16	57

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	37	21	13	5	0	0	61	18	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	27	16	13	10	3	0	60	24	74
2017	University certificate or diploma below the bachelor's level	47	18	13	13	4	5	0	68	19	23
2017	Bachelor's degree	34	29	15	9	6	7	0	67	16	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	34	16	8	3	3	0	73	11	64
2014	Secondary or high school graduation certificate or equivalent or less	23	32	16	18	8	3	0	57	26	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	28	20	9	8	2	0	64	17	65
2014	University certificate or diploma below the bachelor's level	28	44	6	0	15	7	0	77	16	16
2014	Bachelor's degree	25	34	17	12	6	6	0	63	19	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	38	12	8	3	4	0	76	11	63
2011	Secondary or high school graduation certificate or equivalent or less	22	29	15	11	15	6	1	56	28	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	32	12	12	8	7	0	65	22	111
2011	University certificate or diploma below the bachelor's level	16	43	16	14	10	0	0	60	25	29
2011	Bachelor's degree	33	30	12	8	9	7	0	68	19	123
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	34	7	6	5	7	0	81	12	59
2008	Secondary or high school graduation certificate or equivalent or less	15	28	15	18	18	6	0	46	38	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	25	18	16	14	5	0	49	32	118
2008	University certificate or diploma below the bachelor's level	11	43	25	7	0	14	0	63	8	28
2008	Bachelor's degree	23	29	13	20	7	8	0	56	29	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	36	19	5	3	7	0	70	9	58

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	40	13	15	5	0	0	67	20	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	28	16	13	9	1	0	61	22	74
2017	University certificate or diploma below the bachelor's level	35	30	14	8	13	0	0	65	21	23
2017	Bachelor's degree	27	43	9	15	2	4	0	73	17	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	37	14	12	3	2	0	70	16	64
2014	Secondary or high school graduation certificate or equivalent or less	22	43	9	21	5	0	0	65	26	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	39	12	14	7	3	0	67	21	65
2014	University certificate or diploma below the bachelor's level	17	58	13	7	0	6	0	79	7	16
2014	Bachelor's degree	19	46	16	12	7	0	0	65	19	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	32	25	9	1	0	0	64	11	63
2011	Secondary or high school graduation certificate or equivalent or less	16	38	19	15	8	2	1	56	24	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	36	19	11	4	2	0	65	16	110
2011	University certificate or diploma below the bachelor's level	20	41	20	12	0	3	4	65	13	29
2011	Bachelor's degree	30	37	12	10	7	3	0	69	18	122
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	43	15	8	2	2	0	74	11	59
2008	Secondary or high school graduation certificate or equivalent or less	13	44	12	18	11	2	0	58	29	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	35	10	23	8	2	0	58	32	118
2008	University certificate or diploma below the bachelor's level	14	45	14	17	7	3	0	61	25	29
2008	Bachelor's degree	22	39	10	17	9	3	0	63	27	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	40	12	12	10	3	0	64	23	58

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	36	12	7	0	0	0	81	7	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	39	8	6	4	1	0	82	10	74
2017	University certificate or diploma below the bachelor's level	57	30	4	9	0	0	0	87	9	23
2017	Bachelor's degree	46	43	5	5	1	0	0	88	6	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	49	8	2	2	0	0	89	3	64
2014	Secondary or high school graduation certificate or equivalent or less	49	41	7	2	1	0	0	90	3	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	32	7	2	4	0	0	86	6	65
2014	University certificate or diploma below the bachelor's level	55	45	0	0	0	0	0	100	0	16
2014	Bachelor's degree	42	34	10	8	4	2	0	78	12	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	42	11	4	0	0	0	85	4	63
2011	Secondary or high school graduation certificate or equivalent or less	35	42	13	3	6	0	1	77	9	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	43	12	6	1	1	0	81	7	111
2011	University certificate or diploma below the bachelor's level	39	38	19	0	4	0	0	77	4	29
2011	Bachelor's degree	45	34	12	4	2	2	0	81	7	123
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	28	4	7	2	0	0	86	9	58

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	43	5	3	2	0	2	90	5	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	30	8	4	0	0	0	88	4	74
2017	University certificate or diploma below the bachelor's level	66	30	4	0	0	0	0	96	0	23
2017	Bachelor's degree	51	38	7	3	0	0	1	90	3	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	42	6	0	0	0	0	94	0	63
2014	Secondary or high school graduation certificate or equivalent or less	52	36	6	3	0	0	3	91	4	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	36	7	2	0	2	0	91	2	65
2014	University certificate or diploma below the bachelor's level	50	50	0	0	0	0	0	100	0	16
2014	Bachelor's degree	42	40	10	6	0	2	0	84	7	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	39	6	3	0	3	0	90	3	63
2011	Secondary or high school graduation certificate or equivalent or less	44	30	11	9	2	3	1	78	11	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	41	9	8	1	2	0	82	9	111
2011	University certificate or diploma below the bachelor's level	48	30	4	8	0	3	8	87	9	29
2011	Bachelor's degree	51	32	10	6	1	1	0	84	7	123
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	35	7	0	2	0	0	91	2	59

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	25	10	7	0	0	0	83	7	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	30	10	4	1	0	0	85	5	74
2017	University certificate or diploma below the bachelor's level	52	40	8	0	0	0	0	92	0	23
2017	Bachelor's degree	51	33	7	6	1	1	2	86	7	110
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	31	8	2	2	2	2	89	3	64
2014	Secondary or high school graduation certificate or equivalent or less	53	35	8	5	0	0	0	88	5	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	40	7	2	0	0	0	91	2	65
2014	University certificate or diploma below the bachelor's level	56	33	4	0	0	6	0	95	0	16
2014	Bachelor's degree	48	35	7	2	3	4	0	87	5	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	37	8	0	0	0	3	92	0	63
2011	Secondary or high school graduation certificate or equivalent or less	43	34	5	6	7	3	2	82	14	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	35	8	5	3	2	0	83	9	111
2011	University certificate or diploma below the bachelor's level	54	17	8	10	10	0	0	71	21	29
2011	Bachelor's degree	51	23	10	6	8	3	0	76	14	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	31	9	2	2	0	0	86	4	59
2008	Secondary or high school graduation certificate or equivalent or less	37	36	11	7	5	4	0	77	12	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	33	11	6	8	4	2	73	15	118
2008	University certificate or diploma below the bachelor's level	38	38	7	10	3	0	3	79	14	29
2008	Bachelor's degree	39	31	11	12	5	3	0	72	17	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	40	12	5	2	2	0	81	7	58

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	28	15	8	3	2	0	73	12	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	38	12	8	1	3	0	78	10	74
2017	University certificate or diploma below the bachelor's level	52	27	21	0	0	0	0	79	0	23
2017	Bachelor's degree	45	31	8	10	4	2	0	78	14	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	31	14	2	2	2	2	83	3	64
2014	Secondary or high school graduation certificate or equivalent or less	37	41	12	6	3	2	0	79	9	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	45	13	4	4	6	0	77	8	65
2014	University certificate or diploma below the bachelor's level	29	46	11	8	0	6	0	80	9	16
2014	Bachelor's degree	31	35	19	5	3	5	1	71	8	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	38	17	3	0	3	0	80	3	63
2011	Secondary or high school graduation certificate or equivalent or less	18	42	20	10	7	2	2	62	17	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	41	21	7	4	2	0	66	12	111
2011	University certificate or diploma below the bachelor's level	12	45	19	10	3	4	7	64	15	29
2011	Bachelor's degree	34	27	20	10	7	2	1	62	18	123
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	32	11	11	2	0	0	76	13	59

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	25	5	13	6	6	7	72	22	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	30	15	14	9	1	1	60	24	74
2017	University certificate or diploma below the bachelor's level	37	22	10	9	8	14	0	69	20	23
2017	Bachelor's degree	29	33	12	7	6	9	3	71	15	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	41	19	5	6	2	5	68	12	64
2014	Secondary or high school graduation certificate or equivalent or less	37	29	17	11	4	2	0	67	16	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	38	14	9	4	3	2	71	14	65
2014	University certificate or diploma below the bachelor's level	19	28	31	13	8	0	0	47	22	16
2014	Bachelor's degree	22	31	22	10	7	5	3	58	18	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	34	19	12	1	7	3	64	15	63
2011	Secondary or high school graduation certificate or equivalent or less	29	27	12	16	12	3	2	58	29	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	33	18	11	9	5	1	60	22	111
2011	University certificate or diploma below the bachelor's level	18	28	25	7	8	11	4	54	17	29
2011	Bachelor's degree	28	27	11	15	11	6	2	59	28	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	33	10	14	4	3	0	71	19	59

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	81	13	0	2	2	0	3	97	3	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	13	14	3	3	1	5	80	6	74
2017	University certificate or diploma below the bachelor's level	61	5	13	4	4	5	8	75	10	23
2017	Bachelor's degree	77	8	5	0	2	3	5	92	2	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	20	3	0	0	2	6	97	0	64
2014	Secondary or high school graduation certificate or equivalent or less	80	15	0	0	0	1	3	100	0	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	22	3	8	2	1	4	86	11	65
2014	University certificate or diploma below the bachelor's level	69	0	9	7	8	0	7	74	16	16
2014	Bachelor's degree	65	9	17	2	0	3	4	79	3	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	14	4	0	1	3	8	94	2	63

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	84	10	2	2	0	1	2	97	2	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	11	7	3	3	4	4	87	6	74
2017	University certificate or diploma below the bachelor's level	66	8	4	8	0	9	4	85	10	23
2017	Bachelor's degree	80	8	3	1	1	5	3	94	2	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	26	2	0	0	2	3	98	0	64
2014	Secondary or high school graduation certificate or equivalent or less	81	13	1	0	0	0	5	99	0	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	15	3	4	1	4	0	91	5	65
2014	University certificate or diploma below the bachelor's level	81	7	4	8	0	0	0	87	8	16
2014	Bachelor's degree	71	10	9	2	0	6	2	88	3	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	15	5	0	1	3	3	93	1	63
2011	Secondary or high school graduation certificate or equivalent or less	74	15	6	0	1	1	4	93	1	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	15	4	2	0	2	5	94	2	111
2011	University certificate or diploma below the bachelor's level	59	26	0	7	0	0	9	93	7	29
2011	Bachelor's degree	79	10	4	3	1	1	1	92	4	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	9	10	0	2	2	5	87	2	59
2008	Secondary or high school graduation certificate or equivalent or less	72	15	1	1	0	3	7	97	2	136
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	12	12	4	0	3	3	83	5	118
2008	University certificate or diploma below the bachelor's level	79	7	7	0	3	0	3	89	4	29
2008	Bachelor's degree	66	11	7	4	1	3	9	87	5	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	9	9	0	0	2	5	91	0	58

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	26	20	7	3	0	0	71	10	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	38	12	7	4	0	0	77	11	74
2017	University certificate or diploma below the bachelor's level	48	35	4	8	4	0	0	83	13	23
2017	Bachelor's degree	40	32	12	10	3	4	0	75	13	110
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	41	5	10	6	2	0	79	16	64
2014	Secondary or high school graduation certificate or equivalent or less	27	43	14	10	5	0	0	70	16	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	53	12	11	2	0	0	76	13	65
2014	University certificate or diploma below the bachelor's level	38	36	4	15	7	0	0	74	22	16
2014	Bachelor's degree	29	29	23	12	6	1	0	58	19	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	36	23	9	2	0	0	65	11	63
2011	Secondary or high school graduation certificate or equivalent or less	24	32	19	9	14	2	1	57	24	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	30	14	17	8	2	0	60	26	111
2011	University certificate or diploma below the bachelor's level	22	31	27	13	8	0	0	52	21	29
2011	Bachelor's degree	33	28	18	9	10	1	0	62	19	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	35	16	7	5	0	0	71	13	59
2008	Secondary or high school graduation certificate or equivalent or less	13	34	20	18	14	1	0	47	32	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	30	20	20	9	0	0	50	30	118
2008	University certificate or diploma below the bachelor's level	24	38	14	17	7	0	0	62	24	29
2008	Bachelor's degree	20	30	16	18	13	2	1	51	32	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	38	21	14	7	0	0	59	21	58

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	23	8	11	9	2	9	68	23	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	34	20	19	11	0	1	49	30	74
2017	University certificate or diploma below the bachelor's level	25	26	18	13	14	0	5	54	28	23
2017	Bachelor's degree	35	20	9	19	12	4	1	58	33	110
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	26	22	16	11	3	2	48	29	63
2014	Secondary or high school graduation certificate or equivalent or less	30	31	15	12	11	0	1	62	23	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	39	15	12	7	3	1	64	21	64
2014	University certificate or diploma below the bachelor's level	26	46	10	6	11	0	0	72	17	16
2014	Bachelor's degree	11	27	16	20	18	4	3	42	40	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	27	22	15	11	1	0	50	27	63
2011	Secondary or high school graduation certificate or equivalent or less	22	29	14	12	20	1	1	53	33	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	27	16	16	11	3	2	54	29	111
2011	University certificate or diploma below the bachelor's level	20	24	33	13	11	0	0	43	24	29
2011	Bachelor's degree	24	26	14	13	17	5	0	53	32	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	31	11	18	19	4	3	49	39	59
2008	Secondary or high school graduation certificate or equivalent or less	14	34	14	15	23	0	0	47	39	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	40	17	18	14	1	0	51	32	118
2008	University certificate or diploma below the bachelor's level	21	45	7	14	14	0	0	66	28	29
2008	Bachelor's degree	16	25	13	15	25	0	5	43	42	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	31	10	19	24	0	2	46	44	58

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	30	22	6	3	2	68	10	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	51	15	7	3	0	75	10	74
2017	University certificate or diploma below the bachelor's level	33	54	4	4	4	0	87	8	23
2017	Bachelor's degree	36	33	14	10	3	5	73	13	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	38	19	9	5	2	66	14	64

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	23	15	0	3	0	82	3	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	34	10	1	1	4	87	3	74
2017	University certificate or diploma below the bachelor's level	56	22	13	8	0	0	78	8	23
2017	Bachelor's degree	58	23	13	3	2	2	82	5	109
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	40	6	2	2	3	90	3	64
2014	Secondary or high school graduation certificate or equivalent or less	65	20	10	4	2	0	85	6	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	38	5	2	2	0	91	4	65
2014	University certificate or diploma below the bachelor's level	71	24	4	0	0	0	96	0	16
2014	Bachelor's degree	45	31	14	4	1	4	79	6	80
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	35	12	0	0	2	88	0	63

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	34	6	3	2	0	0	89	5	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	40	9	1	3	0	0	87	4	74
2017	University certificate or diploma below the bachelor's level	70	22	4	0	4	0	0	92	4	23
2017	Bachelor's degree	53	29	13	3	1	2	0	83	4	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	38	11	5	0	2	0	84	5	64
2014	Secondary or high school graduation certificate or equivalent or less	56	35	3	4	0	0	2	93	4	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	42	5	4	2	0	0	88	6	65
2014	University certificate or diploma below the bachelor's level	52	41	7	0	0	0	0	93	0	16
2014	Bachelor's degree	44	38	11	3	1	3	0	84	4	80
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	34	15	0	0	0	0	85	0	63
2011	Secondary or high school graduation certificate or equivalent or less	33	36	11	8	9	3	1	71	18	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	26	14	5	5	4	0	74	11	111
2011	University certificate or diploma below the bachelor's level	39	29	17	8	7	0	0	68	14	29
2011	Bachelor's degree	48	24	13	9	5	1	0	72	15	123
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	23	12	5	2	2	0	80	8	59

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	28	6	3	2	0	0	89	5	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	34	4	1	4	0	0	90	6	74
2017	University certificate or diploma below the bachelor's level	65	27	4	4	0	0	0	92	4	23
2017	Bachelor's degree	60	30	4	4	2	1	0	90	6	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	38	11	0	2	0	0	87	2	64
2014	Secondary or high school graduation certificate or equivalent or less	60	31	0	7	2	0	0	92	8	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	31	11	2	1	0	0	86	3	64
2014	University certificate or diploma below the bachelor's level	63	37	0	0	0	0	0	100	0	16
2014	Bachelor's degree	54	32	11	1	1	0	0	86	2	80
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	35	8	0	0	0	0	92	0	63
2011	Secondary or high school graduation certificate or equivalent or less	41	33	7	9	6	2	1	77	16	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	32	10	5	2	0	0	83	7	111
2011	University certificate or diploma below the bachelor's level	44	32	10	3	7	4	0	80	10	29
2011	Bachelor's degree	51	28	12	2	7	0	0	79	8	122
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	27	6	2	2	0	0	89	4	59
2008	Secondary or high school graduation certificate or equivalent or less	26	46	14	4	10	0	0	71	15	136
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	33	13	8	4	0	0	75	12	118
2008	University certificate or diploma below the bachelor's level	34	45	10	7	3	0	0	79	10	29
2008	Bachelor's degree	39	42	8	5	6	0	0	82	11	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	38	10	3	0	0	0	86	3	58

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	27	13	5	3	2	0	78	8	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	33	15	4	4	2	0	76	9	74
2017	University certificate or diploma below the bachelor's level	64	18	18	0	0	0	0	82	0	23
2017	Bachelor's degree	51	29	9	7	3	2	0	82	10	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	28	12	6	0	0	0	81	6	64
2014	Secondary or high school graduation certificate or equivalent or less	34	34	13	8	9	0	2	70	17	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	32	11	16	4	0	0	68	20	65
2014	University certificate or diploma below the bachelor's level	38	55	7	0	0	0	0	93	0	16
2014	Bachelor's degree	36	32	20	7	5	1	0	68	12	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	32	16	5	1	0	0	78	6	63
2011	Secondary or high school graduation certificate or equivalent or less	33	28	10	12	13	2	1	64	26	133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	25	17	9	7	1	1	67	16	111
2011	University certificate or diploma below the bachelor's level	43	24	23	3	8	0	0	67	10	29
2011	Bachelor's degree	46	24	15	8	7	0	0	71	14	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	17	14	4	4	0	0	78	8	59

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	29	16	5	3	0	0	75	8	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	36	7	7	3	1	0	83	10	74
2017	University certificate or diploma below the bachelor's level	69	13	18	0	0	0	0	82	0	23
2017	Bachelor's degree	51	32	7	8	2	0	0	83	10	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	29	14	5	2	0	0	80	6	64
2014	Secondary or high school graduation certificate or equivalent or less	40	29	14	9	7	0	0	70	16	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	39	12	10	3	0	0	75	13	65
2014	University certificate or diploma below the bachelor's level	50	37	13	0	0	0	0	87	0	16
2014	Bachelor's degree	39	31	18	7	5	0	0	70	12	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	28	18	7	1	0	0	74	8	63
2011	Secondary or high school graduation certificate or equivalent or less	36	28	11	11	12	2	1	66	23	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	30	11	14	1	1	0	74	15	111
2011	University certificate or diploma below the bachelor's level	36	32	21	3	8	0	0	68	10	29
2011	Bachelor's degree	48	28	14	7	4	0	0	76	11	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	26	10	5	2	1	0	82	8	59
2008	Secondary or high school graduation certificate or equivalent or less	23	47	15	7	9	0	0	69	16	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	30	11	16	8	0	0	65	24	118
2008	University certificate or diploma below the bachelor's level	28	48	10	10	3	0	0	76	14	29
2008	Bachelor's degree	29	42	15	9	5	0	0	71	13	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	43	5	9	2	0	0	84	10	58

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	19	17	11	3	4	2	67	15	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	25	17	12	3	1	0	67	16	74
2017	University certificate or diploma below the bachelor's level	60	13	22	0	0	0	5	77	0	23
2017	Bachelor's degree	41	26	14	11	6	2	0	68	17	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	23	12	17	5	0	2	65	23	64
2014	Secondary or high school graduation certificate or equivalent or less	40	23	16	9	7	4	2	67	16	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	26	17	10	5	6	0	65	16	65
2014	University certificate or diploma below the bachelor's level	57	20	5	19	0	0	0	76	19	16
2014	Bachelor's degree	33	24	20	11	10	3	0	59	21	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	28	19	8	5	1	0	67	14	63
2011	Secondary or high school graduation certificate or equivalent or less	35	23	14	8	15	3	2	61	24	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	18	10	10	11	6	0	67	22	111
2011	University certificate or diploma below the bachelor's level	40	16	25	0	12	7	0	60	13	29
2011	Bachelor's degree	41	23	9	12	12	2	0	65	25	123
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	19	10	5	10	8	0	72	17	59
2008	Secondary or high school graduation certificate or equivalent or less	28	36	17	7	9	3	1	66	17	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	29	14	12	11	3	1	62	24	118
2008	University certificate or diploma below the bachelor's level	34	24	24	3	10	3	0	61	14	29
2008	Bachelor's degree	28	32	13	13	11	5	0	63	24	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	24	24	3	7	7	2	62	11	58

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	61	26	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	48	34	74
2017	University certificate or diploma below the bachelor's level	4	44	52	23
2017	Bachelor's degree	14	50	36	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	52	31	64
2014	Secondary or high school graduation certificate or equivalent or less	21	52	26	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	52	30	65
2014	University certificate or diploma below the bachelor's level	17	58	25	16
2014	Bachelor's degree	17	46	37	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	58	29	63
2011	Secondary or high school graduation certificate or equivalent or less	24	47	29	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	49	35	111
2011	University certificate or diploma below the bachelor's level	18	43	39	29
2011	Bachelor's degree	20	53	26	122
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	50	35	59

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	8	24	0	7	0	13
2017	Bachelor's degree	19	19	41	0	21	0	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	20	36	9	0	17	11
2014	Secondary or high school graduation certificate or equivalent or less	52	6	0	18	9999	24	13
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	27	8	0	9999	10	12
2014	Bachelor's degree	18	6	49	21	9999	6	15
2011	Secondary or high school graduation certificate or equivalent or less	53	14	8	14	9999	10	32
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	6	24	11	9999	11	17
2011	Bachelor's degree	8	25	55	5	9999	7	24

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	82	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	83	74
2017	Bachelor's degree	16	84	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	80	64
2014	Secondary or high school graduation certificate or equivalent or less	11	89	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	90	65
2014	Bachelor's degree	20	80	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	87	63

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	13
2017	Bachelor's degree	68	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	12
2014	Bachelor's degree	59	16

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	13
2017	Bachelor's degree	49	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	12
2014	Bachelor's degree	48	16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13
2017	Bachelor's degree	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12
2014	Bachelor's degree	16

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13
2017	Bachelor's degree	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12
2014	Bachelor's degree	16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13
2014	Bachelor's degree	16

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13
2017	Bachelor's degree	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12
2014	Bachelor's degree	16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	13
2017	Bachelor's degree	45	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	12
2014	Bachelor's degree	39	16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	28	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	12
2014	Bachelor's degree	32	16

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	40	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	12
2014	Bachelor's degree	40	16

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	45	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	12
2014	Bachelor's degree	39	16

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	13
2017	Bachelor's degree	68	18
2014	Bachelor's degree	42	16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	46	18
2014	Bachelor's degree	51	16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13
2017	Bachelor's degree	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12
2014	Bachelor's degree	16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	12

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	29	18
2014	Bachelor's degree	28	16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	39	18
2014	Bachelor's degree	41	16

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	13
2017	Bachelor's degree	66	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	12
2014	Bachelor's degree	71	16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	13
2017	Bachelor's degree	38	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	12
2014	Bachelor's degree	46	16

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	33	18

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2014	Bachelor's degree	0	16

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	13

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	31	16

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	30	16
2014	Bachelor's degree	0	16

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10
2017	Bachelor's degree	16

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2017	Bachelor's degree	0	16

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	11
2014	Bachelor's degree	45	16

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10
2017	Bachelor's degree	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	11
2017	Bachelor's degree	51	16
2014	Bachelor's degree	50	16

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Bachelor's degree	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	10
2017	Bachelor's degree	31	16

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	100	0	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	100	0	13
2017	Bachelor's degree	95	5	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	100	0	12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	26	12	8	6	14	5	68	17	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	21	11	12	8	22	4	59	27	74
2017	University certificate or diploma below the bachelor's level	29	13	21	0	9	23	5	58	12	23
2017	Bachelor's degree	29	16	19	5	4	25	3	62	11	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	24	21	4	3	19	6	63	9	64
2014	Secondary or high school graduation certificate or equivalent or less	26	31	22	5	2	12	2	67	8	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	19	13	7	4	19	5	69	14	65
2014	University certificate or diploma below the bachelor's level	27	25	25	7	0	17	0	62	8	16
2014	Bachelor's degree	19	24	25	4	4	17	7	56	10	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	31	12	3	2	22	2	77	6	63

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	28	14	2	3	3	0	80	5	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	34	9	7	7	6	0	76	14	74
2017	University certificate or diploma below the bachelor's level	60	18	9	9	4	0	0	78	13	23
2017	Bachelor's degree	42	32	14	2	3	7	0	80	6	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	35	11	0	3	8	0	85	3	64
2014	Secondary or high school graduation certificate or equivalent or less	47	30	15	3	2	1	2	80	5	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	36	10	3	3	3	0	84	6	65
2014	University certificate or diploma below the bachelor's level	46	28	25	0	0	0	0	75	0	16
2014	Bachelor's degree	37	33	21	2	4	3	0	72	6	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	34	11	0	0	5	0	88	0	63
2011	Secondary or high school graduation certificate or equivalent or less	39	34	12	8	3	3	1	76	11	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	34	10	3	4	2	0	83	7	111
2011	University certificate or diploma below the bachelor's level	46	36	8	7	0	4	0	85	7	29
2011	Bachelor's degree	48	25	14	5	5	2	0	75	11	123
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	29	7	0	2	1	0	91	2	59

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	45	5	2	2	0	0	91	3	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	57	6	4	1	0	0	89	6	74
2017	University certificate or diploma below the bachelor's level	42	49	5	0	0	0	5	95	0	23
2017	Bachelor's degree	30	53	9	5	0	3	1	86	5	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	54	8	5	0	2	2	87	5	64
2014	Secondary or high school graduation certificate or equivalent or less	37	44	18	0	0	0	2	82	0	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	52	5	3	0	0	0	92	3	65
2014	University certificate or diploma below the bachelor's level	37	53	4	6	0	0	0	90	6	16
2014	Bachelor's degree	21	64	7	1	0	1	4	91	1	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	53	12	1	0	0	5	86	1	63
2011	Secondary or high school graduation certificate or equivalent or less	37	48	8	3	1	1	1	88	5	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	56	11	3	2	3	1	83	5	111
2011	University certificate or diploma below the bachelor's level	28	49	4	8	4	8	0	83	13	29
2011	Bachelor's degree	25	45	14	8	4	1	3	73	13	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	55	8	3	4	0	6	84	7	59
2008	Secondary or high school graduation certificate or equivalent or less	27	58	7	1	2	2	2	89	4	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	51	8	6	4	1	2	82	10	118
2008	University certificate or diploma below the bachelor's level	28	55	7	7	0	3	0	86	7	29
2008	Bachelor's degree	23	61	8	5	2	1	1	85	7	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	57	12	3	2	0	5	82	5	58

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	33	18	13	0	12	0	64	15	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	37	20	6	3	19	1	63	12	74
2017	University certificate or diploma below the bachelor's level	12	30	31	4	0	18	5	54	6	23
2017	Bachelor's degree	25	23	18	7	3	22	2	63	13	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	41	15	3	2	17	3	75	6	64
2014	Secondary or high school graduation certificate or equivalent or less	21	40	17	10	3	5	6	67	14	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	27	24	8	3	10	6	58	14	65
2014	University certificate or diploma below the bachelor's level	14	33	16	13	7	17	0	56	24	16
2014	Bachelor's degree	17	27	28	7	3	13	6	54	11	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	30	23	4	0	14	4	66	5	63
2011	Secondary or high school graduation certificate or equivalent or less	20	35	13	11	13	6	1	60	27	132
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	33	20	10	8	10	2	56	20	111
2011	University certificate or diploma below the bachelor's level	17	21	23	18	10	10	0	43	32	29
2011	Bachelor's degree	21	25	20	11	4	15	5	56	19	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	27	21	8	4	14	5	59	15	59

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	30	6	5	0	0	4	88	5	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	27	9	4	1	8	0	84	6	74
2017	University certificate or diploma below the bachelor's level	74	13	4	4	0	0	5	91	5	23
2017	Bachelor's degree	43	34	6	2	2	13	1	89	5	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	35	12	2	0	8	2	85	2	64
2014	Secondary or high school graduation certificate or equivalent or less	48	36	6	3	0	4	3	91	3	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	35	10	4	2	4	2	84	6	65
2014	University certificate or diploma below the bachelor's level	49	26	7	12	0	6	0	80	13	16
2014	Bachelor's degree	36	38	12	6	0	2	4	80	7	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	35	14	0	0	6	5	85	0	63
2011	Secondary or high school graduation certificate or equivalent or less	39	31	9	6	10	3	1	73	17	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	36	10	7	1	6	1	81	9	111
2011	University certificate or diploma below the bachelor's level	49	29	10	4	4	4	0	81	8	29
2011	Bachelor's degree	42	28	10	4	2	11	3	81	7	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	30	10	7	2	7	4	79	10	59
2008	Secondary or high school graduation certificate or equivalent or less	29	41	13	7	2	4	3	76	10	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	40	11	8	3	7	1	76	12	118
2008	University certificate or diploma below the bachelor's level	31	31	14	7	7	10	0	69	15	29
2008	Bachelor's degree	29	40	15	5	4	6	1	74	9	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	28	14	3	2	12	7	77	6	58

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	29	11	7	2	2	4	80	9	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	32	9	5	1	11	0	83	7	74
2017	University certificate or diploma below the bachelor's level	74	13	4	4	0	0	5	91	5	23
2017	Bachelor's degree	38	36	9	3	1	13	1	85	4	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	31	14	0	0	9	2	84	0	64
2014	Secondary or high school graduation certificate or equivalent or less	41	39	7	7	0	3	3	85	7	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	26	12	5	4	7	0	77	10	64
2014	University certificate or diploma below the bachelor's level	48	18	7	22	0	6	0	70	23	16
2014	Bachelor's degree	38	39	9	5	3	3	2	82	8	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	37	10	2	0	8	5	86	2	63
2011	Secondary or high school graduation certificate or equivalent or less	34	34	9	9	8	4	1	72	18	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	32	14	10	2	7	1	71	13	111
2011	University certificate or diploma below the bachelor's level	37	25	22	0	7	10	0	68	7	29
2011	Bachelor's degree	35	30	16	2	3	13	3	76	5	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	27	11	5	2	8	4	79	9	59
2008	Secondary or high school graduation certificate or equivalent or less	25	38	15	11	7	3	1	66	19	137
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	31	16	7	8	3	1	67	16	118
2008	University certificate or diploma below the bachelor's level	24	45	10	7	3	10	0	77	12	29
2008	Bachelor's degree	32	36	13	12	2	5	2	72	14	104
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	21	7	3	2	10	9	85	6	58

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	93	74
2017	Bachelor's degree	5	95	110
2014	Secondary or high school graduation certificate or equivalent or less	0	100	59
2014	Bachelor's degree	7	93	81

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	11	19	4	1	21	8	67	7	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	15	17	1	4	31	8	63	9	74
2017	University certificate or diploma below the bachelor's level	25	9	26	9	0	23	9	50	13	23
2017	Bachelor's degree	27	17	15	2	3	32	3	69	7	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	20	12	1	3	23	4	77	6	64
2014	Secondary or high school graduation certificate or equivalent or less	28	28	21	0	0	17	5	73	0	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	22	15	2	2	27	5	73	5	65
2014	University certificate or diploma below the bachelor's level	20	25	31	0	7	17	0	54	8	16
2014	Bachelor's degree	19	26	19	5	1	21	10	65	9	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	26	11	0	0	23	6	85	0	63

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	25	13	5	0	1	0	82	5	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	24	7	4	3	10	1	85	7	74
2017	University certificate or diploma below the bachelor's level	56	26	13	4	0	0	0	83	4	23
2017	Bachelor's degree	48	32	9	1	3	7	0	86	4	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	26	7	0	3	11	0	88	3	64
2014	Secondary or high school graduation certificate or equivalent or less	52	33	12	0	0	2	2	88	0	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	27	12	0	2	8	0	85	2	65
2014	University certificate or diploma below the bachelor's level	57	20	18	0	0	6	0	81	0	16
2014	Bachelor's degree	35	42	12	5	0	6	0	81	5	81
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	38	6	1	0	7	0	92	2	63
2011	Secondary or high school graduation certificate or equivalent or less	43	37	8	5	3	5	0	83	8	134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	31	9	3	4	2	0	83	7	111
2011	University certificate or diploma below the bachelor's level	53	28	8	0	3	8	0	89	3	29
2011	Bachelor's degree	53	22	11	6	4	4	0	78	11	124
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	34	7	2	0	1	0	91	2	58

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	17	17	17	24	0	41	42	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	35	11	11	13	0	65	24	73
2017	University certificate or diploma below the bachelor's level	13	31	23	13	21	0	44	33	23
2017	Bachelor's degree	26	35	22	6	11	1	61	17	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	42	15	3	7	2	74	11	64

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	25	23	18	5	0	55	22	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	34	24	14	5	0	57	19	74
2017	University certificate or diploma below the bachelor's level	30	31	27	8	4	0	61	12	23
2017	Bachelor's degree	24	35	28	7	6	0	59	13	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	19	31	25	3	3	40	29	64

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	29	17	3	6	0	0	73	10	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	34	16	4	0	0	3	79	4	74
2017	University certificate or diploma below the bachelor's level	33	45	13	4	0	0	5	82	4	23
2017	Bachelor's degree	44	32	12	7	2	1	3	79	9	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	32	18	10	0	0	3	70	11	64

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	19	27	7	13	0	0	54	19	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	30	20	9	15	0	0	55	24	74
2017	University certificate or diploma below the bachelor's level	34	10	31	17	4	0	5	46	22	23
2017	Bachelor's degree	24	32	22	11	9	1	1	58	20	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	24	21	12	11	0	3	54	24	64

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	25	3	11	13	3	72	25	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	23	12	1	7	3	79	8	74
2017	University certificate or diploma below the bachelor's level	48	17	13	4	4	14	75	10	23
2017	Bachelor's degree	52	25	9	5	3	7	82	8	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	33	24	6	3	3	66	9	64

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	29	24	13	10	54	23	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	40	12	6	9	72	16	74
2017	University certificate or diploma below the bachelor's level	34	22	22	13	9	57	22	23
2017	Bachelor's degree	30	34	17	11	8	64	19	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	30	32	10	2	56	12	63

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	47	11	8	5	0	0	76	13	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	34	21	4	3	1	1	71	7	74
2017	University certificate or diploma below the bachelor's level	35	31	18	4	12	0	0	65	16	23
2017	Bachelor's degree	35	36	14	10	4	0	1	71	15	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	39	20	6	2	2	0	71	8	63

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	46	23	6	2	0	0	69	8	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	29	22	5	3	1	1	68	9	74
2017	University certificate or diploma below the bachelor's level	30	49	4	12	4	0	0	79	16	23
2017	Bachelor's degree	30	29	23	7	8	1	2	61	15	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	30	25	11	2	0	3	61	13	63

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	39	16	6	0	0	0	78	6	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	35	9	11	3	1	1	77	14	74
2017	University certificate or diploma below the bachelor's level	51	28	8	4	9	0	0	79	13	23
2017	Bachelor's degree	35	30	23	4	7	1	1	66	11	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	30	25	6	0	0	3	68	6	63

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	35	21	10	1	0	0	68	11	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	50	9	4	3	1	0	84	7	74
2017	University certificate or diploma below the bachelor's level	49	17	26	8	0	0	0	66	8	23
2017	Bachelor's degree	35	38	9	10	6	1	1	75	16	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	25	27	9	2	0	0	63	11	63

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	22	13	8	2	0	77	10	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	30	7	8	4	1	81	13	74
2017	University certificate or diploma below the bachelor's level	43	26	18	13	0	0	69	13	23
2017	Bachelor's degree	50	27	16	5	1	1	77	6	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	32	19	6	2	0	74	7	64

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	78	8	10	1	3	0	0	86	5	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	16	4	4	1	1	0	91	5	74
2017	University certificate or diploma below the bachelor's level	69	18	9	4	0	0	0	87	4	23
2017	Bachelor's degree	75	13	3	4	4	1	1	90	7	110
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	26	5	6	5	0	3	83	12	64

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	32	8	8	2	0	82	10	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	28	4	5	1	0	89	7	74
2017	University certificate or diploma below the bachelor's level	51	36	9	0	4	0	87	4	23
2017	Bachelor's degree	55	27	9	7	2	0	82	9	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	34	13	5	5	2	77	10	64

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	29	8	6	2	0	4	84	8	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	25	11	5	2	0	0	82	7	74
2017	University certificate or diploma below the bachelor's level	70	21	9	0	0	0	0	91	0	23
2017	Bachelor's degree	60	23	10	3	5	0	0	83	7	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	28	15	14	3	2	0	67	17	64

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	22	3	3	0	0	14	93	3	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	19	3	1	0	0	22	95	2	74
2017	University certificate or diploma below the bachelor's level	49	16	4	0	4	0	26	88	6	23
2017	Bachelor's degree	53	15	4	3	2	0	23	89	6	110
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	27	5	10	3	2	14	78	16	64

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	25	5	8	0	0	5	86	9	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	21	6	1	3	0	0	91	4	74
2017	University certificate or diploma below the bachelor's level	73	8	9	5	4	0	0	82	9	23
2017	Bachelor's degree	68	20	4	2	1	0	6	93	3	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	19	10	2	0	2	11	87	2	63

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	23	10	1	3	0	3	85	5	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	23	10	0	6	2	0	84	6	74
2017	University certificate or diploma below the bachelor's level	42	22	10	13	4	0	9	71	19	23
2017	Bachelor's degree	58	19	12	6	3	1	2	79	9	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	20	8	5	0	2	1	87	5	64

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	45	7	5	0	0	2	88	5	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	41	13	0	1	0	1	85	1	73
2017	University certificate or diploma below the bachelor's level	29	54	13	0	4	0	0	83	4	23
2017	Bachelor's degree	52	28	10	8	2	1	0	81	10	110
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	37	9	9	0	0	0	82	9	64

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	33	40	16	0	0	44	16	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	42	34	4	0	0	62	4	74
2017	University certificate or diploma below the bachelor's level	18	43	31	4	4	0	61	8	23
2017	Bachelor's degree	14	43	34	6	3	1	57	9	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	28	49	9	2	0	41	11	64

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	14	47	23	10	0	0	32	20	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	12	45	23	17	0	0	40	15	74
2017	University certificate or diploma below the bachelor's level	8	22	18	35	17	0	0	52	30	23
2017	Bachelor's degree	2	13	42	28	13	0	1	41	16	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	1	13	48	30	6	2	0	37	14	63

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	37	16	5	3	2	75	8	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	38	12	8	5	4	73	14	74
2017	University certificate or diploma below the bachelor's level	34	53	0	8	0	5	91	9	23
2017	Bachelor's degree	32	45	11	8	1	4	80	9	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	48	16	7	0	0	76	7	64

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	49	10	12	5	0	74	16	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	16	11	4	6	67	16	74
2017	University certificate or diploma below the bachelor's level	35	52	4	4	4	0	87	9	23
2017	Bachelor's degree	25	52	13	6	3	1	78	9	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	53	16	8	0	2	76	8	64

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	81	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	83	74
2017	University certificate or diploma below the bachelor's level	30	70	23
2017	Bachelor's degree	12	88	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	82	64
2014	Secondary or high school graduation certificate or equivalent or less	14	86	57
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	80	64
2014	Bachelor's degree	10	90	80
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	89	63

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	92	8	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	85	15	13
2017	Bachelor's degree	77	23	13
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	83	17	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	93	7	12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	28	0	9	0	91	9	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	28	9	0	0	91	0	11
2017	Bachelor's degree	54	36	0	0	10	90	10	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	40	0	0	0	100	0	10
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	20	0	20	0	80	20	11

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	25	17	19	11	5	24	76	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	31	26	10	8	3	23	77	74
2017	University certificate or diploma below the bachelor's level	13	27	31	12	17	0	13	87	23
2017	Bachelor's degree	22	29	27	12	7	2	22	78	111
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	45	12	9	9	2	24	76	64

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	44
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	53
2017	University certificate or diploma below the bachelor's level	16	20
2017	Bachelor's degree	14	84
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	48

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	44
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	53
2017	University certificate or diploma below the bachelor's level	45	20
2017	Bachelor's degree	24	84
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	48

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	44
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	53
2017	University certificate or diploma below the bachelor's level	14	20
2017	Bachelor's degree	29	84
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	48

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	44
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	53
2017	University certificate or diploma below the bachelor's level	53	20
2017	Bachelor's degree	46	84
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	48

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	44
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	53
2017	University certificate or diploma below the bachelor's level	4	20
2017	Bachelor's degree	5	84
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	48

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	44
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	53
2017	University certificate or diploma below the bachelor's level	55	20
2017	Bachelor's degree	42	84
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	48

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	46	13	11	7	15	44
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	54	11	11	2	11	54
2017	University certificate or diploma below the bachelor's level	5	53	21	5	0	15	19
2017	Bachelor's degree	6	54	16	7	4	13	80
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	62	5	2	2	16	46

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	24	9	31	9	2	2	49	42	44
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	25	7	15	11	4	2	65	27	55
2017	University certificate or diploma below the bachelor's level	29	20	21	5	20	0	6	52	26	20
2017	Bachelor's degree	21	29	15	19	11	1	4	53	31	84
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	28	18	17	12	2	2	50	31	48

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	7	17	29	30	4	0	20	62	44
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	19	17	15	24	9	7	35	46	55
2017	University certificate or diploma below the bachelor's level	0	20	10	15	43	5	6	23	66	20
2017	Bachelor's degree	4	10	19	18	40	4	6	16	63	84
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	18	16	16	28	4	13	27	53	48

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Grain Commission by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me