2017 Public Service Employee Survey Results for Canadian Grain Commission by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 51 2 3 0 0 0 95 3 55
2017 Language requirement of position - Unilingual English 52 37 4 5 1 0 0 89 7 236
2014 Language requirement of position - Bilingual 52 36 7 5 0 0 0 88 5 48
2014 Language requirement of position - Unilingual English 41 48 1 8 2 0 0 89 10 199
2014 Language requirement of position - Either English or French 33 49 15 3 0 0 0 82 3 34
2011 Language requirement of position - Bilingual 51 35 2 12 0 0 0 85 12 51
2011 Language requirement of position - Unilingual English 44 44 3 7 2 0 0 88 9 321
2011 Language requirement of position - Unilingual French 16 24 33 19 0 0 8 44 21 12
2011 Language requirement of position - Either English or French 43 51 0 2 4 0 0 93 7 70
2008 Language requirement of position - Bilingual 42 45 5 5 3 0 0 87 8 60
2008 Language requirement of position - Unilingual English 38 46 4 9 2 0 0 85 11 331
2008 Language requirement of position - Either English or French 29 53 12 6 0 0 0 82 6 51

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 67 28 4 2 0 0 0 94 2 55
2017 Language requirement of position - Unilingual English 83 12 1 1 0 0 2 98 1 236
2014 Language requirement of position - Bilingual 65 17 9 4 5 0 0 82 9 48
2014 Language requirement of position - Unilingual English 82 13 1 0 0 1 2 98 0 199
2014 Language requirement of position - Either English or French 89 9 3 0 0 0 0 97 0 34
2011 Language requirement of position - Bilingual 47 24 9 8 8 4 0 74 17 51
2011 Language requirement of position - Unilingual English 82 13 2 0 0 1 2 98 0 321
2011 Language requirement of position - Unilingual French 14 27 0 33 19 0 8 44 56 12
2011 Language requirement of position - Either English or French 91 7 2 0 0 0 0 98 0 70
2008 Language requirement of position - Bilingual 50 27 5 13 5 0 0 77 18 60
2008 Language requirement of position - Unilingual English 79 13 3 1 1 0 3 95 2 331
2008 Language requirement of position - Either English or French 78 16 4 0 0 0 2 96 0 51

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 28 5 11 6 0 0 78 17 55
2017 Language requirement of position - Unilingual English 82 11 3 1 0 0 3 96 1 236
2014 Language requirement of position - Bilingual 57 17 7 13 8 0 0 73 20 48
2014 Language requirement of position - Unilingual English 82 14 1 0 0 0 3 99 0 199
2014 Language requirement of position - Either English or French 88 10 3 0 0 0 0 97 0 34
2011 Language requirement of position - Bilingual 47 20 6 16 9 2 0 68 26 51
2011 Language requirement of position - Unilingual English 85 8 2 1 1 0 4 97 2 320
2011 Language requirement of position - Unilingual French 16 32 16 19 8 0 8 53 29 12
2011 Language requirement of position - Either English or French 94 5 0 0 0 0 2 100 0 71
2008 Language requirement of position - Bilingual 47 22 7 15 10 0 0 68 25 60
2008 Language requirement of position - Unilingual English 83 10 3 0 0 0 3 97 1 328
2008 Language requirement of position - Either English or French 82 10 4 2 0 0 2 94 2 51

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 39 11 9 7 0 0 73 16 55
2017 Language requirement of position - Unilingual English 41 37 5 10 6 0 0 79 16 236
2014 Language requirement of position - Bilingual 52 25 10 9 4 0 0 77 13 48
2014 Language requirement of position - Unilingual English 44 38 7 8 3 0 0 82 11 199
2014 Language requirement of position - Either English or French 36 45 12 3 3 0 0 82 7 33
2011 Language requirement of position - Bilingual 39 19 17 16 9 0 0 58 25 51
2011 Language requirement of position - Unilingual English 39 36 7 11 8 0 0 75 19 321
2011 Language requirement of position - Unilingual French 8 49 8 19 8 0 8 62 29 12
2011 Language requirement of position - Either English or French 29 31 10 11 17 1 0 61 29 71

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 45 6 0 2 0 0 92 2 55
2017 Language requirement of position - Unilingual English 49 34 7 9 2 0 0 83 10 236
2014 Language requirement of position - Bilingual 49 32 11 6 2 0 0 81 8 48
2014 Language requirement of position - Unilingual English 36 45 9 9 1 0 0 80 10 199
2014 Language requirement of position - Either English or French 39 39 22 0 0 0 0 78 0 34
2011 Language requirement of position - Bilingual 35 47 9 5 4 0 0 82 10 51
2011 Language requirement of position - Unilingual English 34 43 8 11 3 0 1 78 14 322
2011 Language requirement of position - Unilingual French 11 32 16 16 8 8 8 51 29 12
2011 Language requirement of position - Either English or French 36 42 9 8 5 0 0 77 14 70
2008 Language requirement of position - Bilingual 23 33 17 22 5 0 0 57 27 60
2008 Language requirement of position - Unilingual English 27 43 11 12 6 0 1 71 18 329
2008 Language requirement of position - Either English or French 32 34 18 10 6 0 0 66 16 50

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 55 8 4 0 0 0 88 4 55
2017 Language requirement of position - Unilingual English 51 30 10 8 1 0 0 81 9 236
2014 Language requirement of position - Bilingual 37 49 10 5 0 0 0 86 5 48
2014 Language requirement of position - Unilingual English 45 39 11 4 2 0 0 84 6 199
2014 Language requirement of position - Either English or French 28 44 24 0 3 0 0 72 3 34
2011 Language requirement of position - Bilingual 41 40 7 12 0 0 0 81 12 51
2011 Language requirement of position - Unilingual English 45 32 11 5 6 1 0 78 11 321
2011 Language requirement of position - Unilingual French 14 27 27 8 16 0 8 44 27 12
2011 Language requirement of position - Either English or French 37 39 17 6 0 0 2 77 6 71
2008 Language requirement of position - Bilingual 38 38 18 5 0 0 0 77 5 60
2008 Language requirement of position - Unilingual English 31 39 15 10 5 0 1 70 15 331
2008 Language requirement of position - Either English or French 22 47 22 4 6 0 0 69 10 51

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 51 35 6 4 4 0 0 87 8 55
2017 Language requirement of position - Unilingual English 59 30 5 4 2 0 0 89 7 236
2014 Language requirement of position - Bilingual 46 47 2 2 2 0 0 93 5 48
2014 Language requirement of position - Unilingual English 54 35 9 2 0 0 0 88 3 199
2014 Language requirement of position - Either English or French 38 49 9 3 0 0 0 88 3 34
2011 Language requirement of position - Bilingual 39 39 15 4 2 0 0 78 7 51
2011 Language requirement of position - Unilingual English 46 37 7 5 4 1 1 84 9 321
2011 Language requirement of position - Unilingual French 16 51 8 0 16 0 8 73 18 12
2011 Language requirement of position - Either English or French 35 41 15 3 4 2 0 78 8 70
2008 Language requirement of position - Bilingual 45 43 8 2 2 0 0 88 3 60
2008 Language requirement of position - Unilingual English 38 43 10 6 3 0 0 81 9 331
2008 Language requirement of position - Either English or French 34 34 28 2 2 0 0 68 4 50

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 41 4 2 0 0 0 94 2 55
2017 Language requirement of position - Unilingual English 65 29 3 3 1 0 0 93 4 234
2014 Language requirement of position - Bilingual 67 27 4 2 0 0 0 94 2 48
2014 Language requirement of position - Unilingual English 57 34 5 3 0 0 0 92 3 199
2014 Language requirement of position - Either English or French 51 37 3 3 6 0 0 88 10 34

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 30 20 5 2 0 0 72 7 55
2017 Language requirement of position - Unilingual English 52 29 9 7 3 0 0 81 11 236
2014 Language requirement of position - Bilingual 37 34 6 15 7 0 0 71 23 48
2014 Language requirement of position - Unilingual English 41 37 8 8 5 0 1 79 13 199
2014 Language requirement of position - Either English or French 24 41 12 16 6 0 0 65 23 34
2011 Language requirement of position - Bilingual 40 17 15 5 21 0 2 58 27 51
2011 Language requirement of position - Unilingual English 42 31 9 9 8 0 0 73 18 321
2011 Language requirement of position - Unilingual French 5 27 16 8 35 0 8 35 47 12
2011 Language requirement of position - Either English or French 41 29 10 6 11 2 1 72 17 71

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 58 23 6 2 2 0 9 90 4 55
2017 Language requirement of position - Unilingual English 48 22 9 7 3 2 9 79 11 235
2014 Language requirement of position - Bilingual 62 21 2 2 2 0 12 94 4 48
2014 Language requirement of position - Unilingual English 47 19 11 10 4 1 8 72 16 198
2014 Language requirement of position - Either English or French 61 25 3 2 6 0 3 88 9 34
2011 Language requirement of position - Bilingual 51 19 6 9 4 0 11 79 15 51
2011 Language requirement of position - Unilingual English 54 20 7 6 5 1 7 81 12 321
2011 Language requirement of position - Unilingual French 46 38 0 0 8 0 8 91 9 12
2011 Language requirement of position - Either English or French 53 25 11 6 1 0 5 82 7 70
2008 Language requirement of position - Bilingual 52 27 2 7 2 0 12 89 9 60
2008 Language requirement of position - Unilingual English 49 22 6 8 8 2 4 76 18 331
2008 Language requirement of position - Either English or French 61 20 8 4 4 0 4 84 8 51

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 57 6 2 0 0 0 92 2 55
2017 Language requirement of position - Unilingual English 46 40 7 6 2 0 0 86 8 236
2014 Language requirement of position - Bilingual 33 55 10 2 0 0 0 88 2 48
2014 Language requirement of position - Unilingual English 33 51 10 3 3 0 0 84 6 199
2014 Language requirement of position - Either English or French 24 55 17 0 3 0 0 79 3 34
2011 Language requirement of position - Bilingual 37 29 23 11 0 0 0 66 11 50
2011 Language requirement of position - Unilingual English 43 36 10 5 5 0 0 79 10 321
2011 Language requirement of position - Unilingual French 14 19 24 27 8 0 8 35 38 12
2011 Language requirement of position - Either English or French 43 35 16 3 3 0 0 78 6 71
2008 Language requirement of position - Bilingual 41 36 14 9 0 0 0 78 9 58
2008 Language requirement of position - Unilingual English 33 43 12 8 5 0 0 75 13 329
2008 Language requirement of position - Either English or French 31 41 18 8 2 0 0 73 10 51

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 48 15 7 2 2 0 76 9 55
2017 Language requirement of position - Unilingual English 33 39 11 11 5 0 1 73 16 236
2014 Language requirement of position - Bilingual 23 48 19 7 2 0 0 71 10 48
2014 Language requirement of position - Unilingual English 26 41 18 10 5 0 0 67 15 199
2014 Language requirement of position - Either English or French 22 52 16 3 6 0 0 74 10 34
2011 Language requirement of position - Bilingual 24 33 12 18 11 0 2 58 29 51
2011 Language requirement of position - Unilingual English 26 35 15 14 10 0 0 61 24 321
2011 Language requirement of position - Unilingual French 5 19 16 16 35 0 8 26 56 12
2011 Language requirement of position - Either English or French 24 38 21 5 12 0 0 63 17 71

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 29 53 11 7 0 0 0 82 7 55
2017 Language requirement of position - Unilingual English 45 33 11 7 4 0 0 78 11 235

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 54 38 8 0 0 0 0 92 0 55
2017 Language requirement of position - Unilingual English 59 32 5 4 1 0 0 91 5 236
2014 Language requirement of position - Bilingual 51 42 5 2 0 0 0 93 2 48
2014 Language requirement of position - Unilingual English 53 35 7 4 0 0 0 89 4 199
2014 Language requirement of position - Either English or French 42 52 6 0 0 0 0 94 0 34
2011 Language requirement of position - Bilingual 48 44 4 2 0 2 0 94 2 51
2011 Language requirement of position - Unilingual English 49 37 7 3 2 1 0 87 5 321
2011 Language requirement of position - Unilingual French 22 27 33 0 11 0 8 53 12 12
2011 Language requirement of position - Either English or French 54 29 12 4 2 0 0 83 6 71
2008 Language requirement of position - Bilingual 47 32 12 10 0 0 0 78 10 60
2008 Language requirement of position - Unilingual English 47 38 9 3 2 1 0 86 5 330
2008 Language requirement of position - Either English or French 37 43 12 4 4 0 0 80 8 51

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 53 9 5 0 0 0 86 5 55
2017 Language requirement of position - Unilingual English 42 33 7 9 7 0 1 76 17 236

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 66 26 8 0 0 0 0 92 0 55
2017 Language requirement of position - Unilingual English 71 19 5 3 1 0 0 91 4 236
2014 Language requirement of position - Bilingual 66 30 4 0 0 0 0 96 0 48
2014 Language requirement of position - Unilingual English 68 25 6 0 0 0 0 93 1 199
2014 Language requirement of position - Either English or French 57 35 9 0 0 0 0 91 0 34
2011 Language requirement of position - Bilingual 53 37 10 0 0 0 0 90 0 51
2011 Language requirement of position - Unilingual English 65 26 7 0 1 0 1 92 1 321
2011 Language requirement of position - Unilingual French 5 35 24 0 19 8 8 48 22 12
2011 Language requirement of position - Either English or French 65 25 9 0 2 0 0 90 2 71

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 42 11 13 0 0 0 76 13 55
2017 Language requirement of position - Unilingual English 40 38 8 8 6 0 0 78 14 235
2014 Language requirement of position - Bilingual 30 32 14 20 2 0 2 63 23 48
2014 Language requirement of position - Unilingual English 35 43 9 8 5 0 0 78 13 199
2014 Language requirement of position - Either English or French 27 33 16 15 10 0 0 60 25 34
2011 Language requirement of position - Bilingual 33 43 8 14 2 0 0 76 16 51
2011 Language requirement of position - Unilingual English 40 33 12 8 8 0 0 72 16 320
2011 Language requirement of position - Unilingual French 5 19 8 33 19 8 8 29 61 12
2011 Language requirement of position - Either English or French 36 32 15 9 8 0 0 68 17 71

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 37 20 2 4 0 0 74 6 55
2017 Language requirement of position - Unilingual English 48 30 11 5 5 0 0 79 10 236
2014 Language requirement of position - Bilingual 37 29 23 8 2 0 0 66 11 48
2014 Language requirement of position - Unilingual English 41 37 12 8 2 0 0 78 10 199
2014 Language requirement of position - Either English or French 36 36 12 13 3 0 0 72 16 34

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 46 9 4 0 0 0 87 4 55
2017 Language requirement of position - Unilingual English 50 30 8 7 4 0 1 81 11 236
2014 Language requirement of position - Bilingual 36 49 15 0 0 0 0 85 0 48
2014 Language requirement of position - Unilingual English 44 38 10 6 2 1 0 83 7 199
2014 Language requirement of position - Either English or French 27 48 16 10 0 0 0 75 10 34
2011 Language requirement of position - Bilingual 39 36 13 7 3 0 2 76 10 51
2011 Language requirement of position - Unilingual English 44 36 13 4 2 1 0 81 6 320
2011 Language requirement of position - Unilingual French 0 35 38 0 18 0 9 39 19 11
2011 Language requirement of position - Either English or French 42 37 11 6 3 0 2 80 9 71

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 44 4 4 0 0 0 92 4 55
2017 Language requirement of position - Unilingual English 55 29 9 4 3 0 0 84 7 236
2014 Language requirement of position - Bilingual 50 43 5 2 0 0 0 93 2 48
2014 Language requirement of position - Unilingual English 49 39 7 4 1 0 0 88 5 198
2014 Language requirement of position - Either English or French 43 39 12 3 3 0 0 82 6 34
2011 Language requirement of position - Bilingual 38 40 16 5 0 0 0 78 5 51
2011 Language requirement of position - Unilingual English 52 33 9 3 3 0 0 85 6 321
2011 Language requirement of position - Unilingual French 14 43 8 11 8 8 8 68 22 12
2011 Language requirement of position - Either English or French 52 37 4 5 3 0 0 89 8 71
2008 Language requirement of position - Bilingual 47 37 10 5 0 0 2 85 5 60
2008 Language requirement of position - Unilingual English 42 41 9 6 2 0 0 83 8 330
2008 Language requirement of position - Either English or French 35 47 14 0 2 2 0 84 2 51

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 40 31 18 8 0 0 4 73 8 53
2017 Language requirement of position - Unilingual English 41 36 14 6 1 0 2 79 7 236
2014 Language requirement of position - Bilingual 26 39 27 2 4 0 2 66 7 48
2014 Language requirement of position - Unilingual English 33 37 19 8 2 0 0 71 10 199
2014 Language requirement of position - Either English or French 41 31 15 3 0 0 10 80 4 34
2011 Language requirement of position - Bilingual 32 33 16 8 5 0 7 70 13 51
2011 Language requirement of position - Unilingual English 41 36 14 6 2 0 1 77 8 322
2011 Language requirement of position - Unilingual French 30 19 27 16 0 0 8 53 18 12
2011 Language requirement of position - Either English or French 47 29 12 6 2 0 4 80 8 70
2008 Language requirement of position - Bilingual 23 40 23 2 10 0 2 64 12 60
2008 Language requirement of position - Unilingual English 36 34 17 8 3 0 2 72 11 331
2008 Language requirement of position - Either English or French 31 37 18 6 0 0 8 74 6 51

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 2 26 31 24 13 0 4 38 29 55
2017 Language requirement of position - Unilingual English 3 19 37 24 14 0 3 39 23 235
2014 Language requirement of position - Bilingual 4 34 42 18 2 0 0 20 38 48
2014 Language requirement of position - Unilingual English 6 17 43 24 9 1 1 33 24 199
2014 Language requirement of position - Either English or French 6 15 44 22 12 0 0 35 21 34
2011 Language requirement of position - Bilingual 9 18 34 30 7 2 0 37 28 51
2011 Language requirement of position - Unilingual English 6 17 36 26 12 1 3 40 23 317
2011 Language requirement of position - Unilingual French 24 19 27 14 8 0 8 24 47 12
2011 Language requirement of position - Either English or French 10 13 34 31 7 0 4 40 24 71
2008 Language requirement of position - Bilingual 5 33 30 23 5 0 3 29 40 60
2008 Language requirement of position - Unilingual English 7 24 43 17 8 1 1 25 31 331
2008 Language requirement of position - Either English or French 8 24 40 18 6 0 4 25 33 50

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 2 18 38 22 18 0 2 41 20 55
2017 Language requirement of position - Unilingual English 4 9 23 29 28 3 4 62 13 235
2014 Language requirement of position - Bilingual 8 21 37 19 12 2 0 32 29 48
2014 Language requirement of position - Unilingual English 6 23 34 21 13 1 2 34 31 197
2014 Language requirement of position - Either English or French 13 19 40 5 24 0 0 29 31 34
2011 Language requirement of position - Bilingual 9 20 27 27 10 4 2 40 31 51
2011 Language requirement of position - Unilingual English 8 12 26 30 20 2 3 52 21 319
2011 Language requirement of position - Unilingual French 43 35 0 14 0 0 8 15 85 12
2011 Language requirement of position - Either English or French 18 10 21 26 20 2 3 49 29 70
2008 Language requirement of position - Bilingual 8 33 28 15 12 0 3 28 43 60
2008 Language requirement of position - Unilingual English 12 18 29 22 15 2 2 39 31 330
2008 Language requirement of position - Either English or French 16 22 29 25 8 0 0 33 37 51

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 11 20 33 16 16 2 2 34 32 55
2017 Language requirement of position - Unilingual English 8 15 26 24 20 3 4 47 25 235
2014 Language requirement of position - Bilingual 2 25 38 25 11 0 0 35 27 48
2014 Language requirement of position - Unilingual English 8 18 27 26 15 3 4 44 28 199
2014 Language requirement of position - Either English or French 13 12 37 25 10 3 0 36 26 34
2011 Language requirement of position - Bilingual 4 27 42 15 8 2 2 24 32 51
2011 Language requirement of position - Unilingual English 7 12 27 25 19 5 5 50 21 319
2011 Language requirement of position - Unilingual French 41 27 24 0 0 0 8 0 74 12
2011 Language requirement of position - Either English or French 10 16 27 26 14 2 6 43 28 70
2008 Language requirement of position - Bilingual 13 25 32 18 8 0 3 28 40 60
2008 Language requirement of position - Unilingual English 8 19 33 21 12 2 4 35 30 331
2008 Language requirement of position - Either English or French 8 32 26 32 0 0 2 33 41 50

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 7 33 33 20 2 6 57 7 55
2017 Language requirement of position - Unilingual English 2 5 25 33 31 0 4 67 7 234
2014 Language requirement of position - Bilingual 0 6 42 30 22 0 0 52 6 47
2014 Language requirement of position - Unilingual English 2 8 27 39 21 0 2 61 11 198
2014 Language requirement of position - Either English or French 3 3 17 49 24 0 3 76 6 34
2011 Language requirement of position - Bilingual 8 9 37 27 15 2 2 43 18 51
2011 Language requirement of position - Unilingual English 3 6 22 35 28 2 4 67 9 319
2011 Language requirement of position - Unilingual French 24 35 27 0 5 0 8 6 65 12
2011 Language requirement of position - Either English or French 3 5 18 34 26 6 9 70 9 70
2008 Language requirement of position - Bilingual 8 17 37 25 10 0 3 36 26 60
2008 Language requirement of position - Unilingual English 3 9 27 37 17 1 5 58 13 331
2008 Language requirement of position - Either English or French 4 6 33 37 14 0 6 54 10 51

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 4 19 33 26 15 0 4 42 24 55
2017 Language requirement of position - Unilingual English 10 17 26 19 23 1 4 45 28 235
2014 Language requirement of position - Bilingual 8 42 36 9 4 0 0 14 50 48
2014 Language requirement of position - Unilingual English 18 17 37 18 9 1 0 28 35 199
2014 Language requirement of position - Either English or French 24 8 43 13 11 0 0 24 33 34
2011 Language requirement of position - Bilingual 8 31 30 24 5 2 2 29 40 51
2011 Language requirement of position - Unilingual English 10 18 29 20 19 1 3 40 29 320
2011 Language requirement of position - Unilingual French 16 38 30 0 0 0 16 0 64 12
2011 Language requirement of position - Either English or French 10 21 28 21 13 2 4 37 33 69
2008 Language requirement of position - Bilingual 12 21 31 22 10 2 2 34 34 58
2008 Language requirement of position - Unilingual English 12 22 32 19 11 2 2 31 36 330
2008 Language requirement of position - Either English or French 14 14 36 24 12 0 0 36 28 50

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 2 14 33 31 13 6 2 47 18 55
2017 Language requirement of position - Unilingual English 3 5 15 34 32 5 7 75 8 234
2014 Language requirement of position - Bilingual 0 12 22 44 16 2 4 64 12 48
2014 Language requirement of position - Unilingual English 3 9 25 32 24 2 4 60 13 199
2014 Language requirement of position - Either English or French 6 6 30 26 17 3 12 51 14 34
2011 Language requirement of position - Bilingual 0 20 22 24 26 6 2 54 22 51
2011 Language requirement of position - Unilingual English 2 6 20 33 29 3 6 68 9 318
2011 Language requirement of position - Unilingual French 16 43 8 19 5 0 8 26 65 12
2011 Language requirement of position - Either English or French 1 6 21 29 25 7 11 66 9 69
2008 Language requirement of position - Bilingual 5 20 27 32 8 2 7 44 27 60
2008 Language requirement of position - Unilingual English 3 9 22 31 26 2 7 62 14 331
2008 Language requirement of position - Either English or French 6 6 22 33 25 8 0 64 13 51

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 2 22 38 24 13 0 2 37 24 55
2017 Language requirement of position - Unilingual English 8 13 28 20 23 4 5 47 23 234
2014 Language requirement of position - Bilingual 4 25 30 31 11 0 0 41 29 48
2014 Language requirement of position - Unilingual English 8 11 37 24 14 2 5 41 20 199
2014 Language requirement of position - Either English or French 9 17 33 18 20 0 3 39 28 34
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 29 15 12 6 0 2 66 18 55
2017 Language requirement of position - Unilingual English 82 7 5 1 1 0 5 93 2 235
2014 Language requirement of position - Bilingual 53 14 14 16 3 0 0 67 19 48
2014 Language requirement of position - Unilingual English 84 4 4 1 0 0 6 94 1 199
2014 Language requirement of position - Either English or French 92 5 0 0 0 3 0 100 0 34
2011 Language requirement of position - Bilingual 45 27 4 14 6 2 2 75 21 51
2011 Language requirement of position - Unilingual English 79 8 3 0 1 1 8 95 2 322
2011 Language requirement of position - Unilingual French 30 46 0 8 0 0 16 90 10 12
2011 Language requirement of position - Either English or French 78 10 3 0 0 2 8 97 0 71
2008 Language requirement of position - Bilingual 55 16 10 10 7 0 2 72 18 58
2008 Language requirement of position - Unilingual English 69 7 5 1 1 1 16 91 2 331
2008 Language requirement of position - Either English or French 69 6 0 2 0 0 24 97 3 51

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 43 19 7 2 0 2 71 9 55
2017 Language requirement of position - Unilingual English 30 39 13 9 5 3 1 72 14 235
2014 Language requirement of position - Bilingual 30 29 34 8 0 0 0 58 8 48
2014 Language requirement of position - Unilingual English 31 42 13 8 5 1 0 74 12 198
2014 Language requirement of position - Either English or French 35 46 13 3 3 0 0 81 6 34

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 53 4 2 0 0 0 94 2 55
2017 Language requirement of position - Unilingual English 46 29 8 10 7 0 0 75 17 234
2014 Language requirement of position - Bilingual 45 36 14 5 0 0 0 81 5 48
2014 Language requirement of position - Unilingual English 44 28 9 13 5 1 1 73 18 199
2014 Language requirement of position - Either English or French 43 41 6 10 0 0 0 84 10 34

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 46 2 5 2 0 0 91 7 55
2017 Language requirement of position - Unilingual English 42 40 6 7 3 0 1 83 11 235
2014 Language requirement of position - Bilingual 33 58 4 5 0 0 0 91 5 48
2014 Language requirement of position - Unilingual English 31 45 8 11 2 2 2 79 13 199
2014 Language requirement of position - Either English or French 30 33 19 10 5 3 0 65 15 34
2011 Language requirement of position - Bilingual 27 46 14 10 0 0 2 74 11 50
2011 Language requirement of position - Unilingual English 35 36 8 13 5 1 0 73 19 322
2011 Language requirement of position - Unilingual French 0 32 35 16 8 0 8 35 27 12
2011 Language requirement of position - Either English or French 27 33 12 24 5 0 0 59 29 70
2008 Language requirement of position - Bilingual 33 45 12 8 2 0 0 78 10 60
2008 Language requirement of position - Unilingual English 30 38 10 10 8 2 3 71 19 331
2008 Language requirement of position - Either English or French 16 29 24 16 10 4 2 48 27 51

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 38 6 4 2 7 0 88 6 55
2017 Language requirement of position - Unilingual English 39 30 12 6 6 7 0 75 13 235
2014 Language requirement of position - Bilingual 56 34 7 0 0 0 2 93 0 48
2014 Language requirement of position - Unilingual English 32 34 11 13 4 5 1 70 18 199
2014 Language requirement of position - Either English or French 31 27 24 13 3 3 0 59 17 34
2011 Language requirement of position - Bilingual 43 27 14 6 7 2 0 72 14 51
2011 Language requirement of position - Unilingual English 37 29 9 12 10 3 0 69 22 320
2011 Language requirement of position - Unilingual French 5 35 19 8 16 8 8 48 29 12
2011 Language requirement of position - Either English or French 26 28 12 22 8 4 0 56 31 70
2008 Language requirement of position - Bilingual 43 27 15 8 3 3 0 72 12 60
2008 Language requirement of position - Unilingual English 34 25 12 10 11 5 3 64 23 331
2008 Language requirement of position - Either English or French 18 27 24 16 12 4 0 47 29 51

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 38 17 14 2 9 2 63 18 55
2017 Language requirement of position - Unilingual English 20 31 12 14 8 13 2 60 26 236
2014 Language requirement of position - Bilingual 17 50 17 8 0 7 2 72 9 48
2014 Language requirement of position - Unilingual English 12 37 20 19 5 5 1 53 25 199
2014 Language requirement of position - Either English or French 14 32 29 19 3 3 0 47 23 34

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 42 4 3 0 0 0 93 3 55
2017 Language requirement of position - Unilingual English 53 32 6 7 3 0 0 84 10 236
2014 Language requirement of position - Bilingual 47 43 10 0 0 0 0 90 0 48
2014 Language requirement of position - Unilingual English 38 47 9 3 2 0 0 86 5 199
2014 Language requirement of position - Either English or French 31 40 19 10 0 0 0 71 10 34
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 38 12 5 2 2 0 81 7 55
2017 Language requirement of position - Unilingual English 46 33 8 6 5 0 1 81 11 236
2014 Language requirement of position - Bilingual 26 54 17 2 0 0 0 80 2 48
2014 Language requirement of position - Unilingual English 41 35 12 9 2 0 0 76 11 199
2014 Language requirement of position - Either English or French 46 32 16 3 0 0 3 80 3 34
2011 Language requirement of position - Bilingual 28 40 16 14 2 0 0 67 16 51
2011 Language requirement of position - Unilingual English 37 34 9 14 6 0 0 72 20 321
2011 Language requirement of position - Unilingual French 14 19 24 27 8 0 8 35 38 12
2011 Language requirement of position - Either English or French 35 31 14 10 9 0 1 67 19 71
2008 Language requirement of position - Bilingual 24 25 17 24 8 2 0 50 33 59
2008 Language requirement of position - Unilingual English 24 38 12 17 8 0 0 62 26 331
2008 Language requirement of position - Either English or French 25 33 18 18 6 0 0 59 24 51

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 46 11 0 0 2 0 89 0 55
2017 Language requirement of position - Unilingual English 55 25 9 7 3 1 2 82 9 236
2014 Language requirement of position - Bilingual 32 57 4 4 2 0 0 89 7 48
2014 Language requirement of position - Unilingual English 48 34 8 8 2 0 1 83 9 199
2014 Language requirement of position - Either English or French 38 37 15 6 0 0 3 78 7 34
2011 Language requirement of position - Bilingual 43 33 9 10 5 0 0 76 14 50
2011 Language requirement of position - Unilingual English 41 30 13 7 7 1 1 72 14 320
2011 Language requirement of position - Unilingual French 5 19 8 43 16 0 8 26 65 12
2011 Language requirement of position - Either English or French 40 30 14 8 5 3 1 73 13 70
2008 Language requirement of position - Bilingual 24 24 20 17 12 2 2 49 30 59
2008 Language requirement of position - Unilingual English 33 33 14 9 9 2 1 67 19 331
2008 Language requirement of position - Either English or French 31 33 18 10 6 0 2 66 16 51

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 42 10 4 0 2 0 86 4 55
2017 Language requirement of position - Unilingual English 49 30 7 8 4 0 1 80 13 236
2014 Language requirement of position - Bilingual 29 51 12 7 0 0 0 80 7 48
2014 Language requirement of position - Unilingual English 47 31 8 9 4 1 0 79 13 199
2014 Language requirement of position - Either English or French 42 35 13 6 0 0 3 80 7 34
2011 Language requirement of position - Bilingual 44 36 8 7 5 0 0 80 12 51
2011 Language requirement of position - Unilingual English 41 31 11 10 7 0 0 72 17 320
2011 Language requirement of position - Unilingual French 0 32 51 8 0 0 8 35 9 12
2011 Language requirement of position - Either English or French 35 31 13 15 5 0 1 67 20 69
2008 Language requirement of position - Bilingual 31 22 12 24 12 0 0 53 36 59
2008 Language requirement of position - Unilingual English 31 35 12 12 8 1 0 67 21 330
2008 Language requirement of position - Either English or French 29 33 16 14 8 0 0 63 22 51

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 63 17 8 7 3 0 2 81 11 55
2017 Language requirement of position - Unilingual English 83 6 3 0 1 0 7 95 1 236
2014 Language requirement of position - Bilingual 64 21 5 4 4 0 2 87 8 48
2014 Language requirement of position - Unilingual English 82 8 4 0 0 1 5 95 0 199
2014 Language requirement of position - Either English or French 83 11 0 0 0 3 3 100 0 34
2011 Language requirement of position - Bilingual 69 16 3 2 8 0 2 87 10 51
2011 Language requirement of position - Unilingual English 78 6 3 1 2 1 8 93 3 320
2011 Language requirement of position - Unilingual French 62 30 0 0 0 0 8 100 0 12
2011 Language requirement of position - Either English or French 77 9 6 0 0 0 8 93 0 71
2008 Language requirement of position - Bilingual 63 20 3 5 8 0 0 83 13 60
2008 Language requirement of position - Unilingual English 74 6 4 1 1 1 15 94 1 331
2008 Language requirement of position - Either English or French 73 12 0 0 0 0 16 100 0 51

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 21 9 9 6 2 6 74 16 55
2017 Language requirement of position - Unilingual English 55 15 5 5 5 3 11 83 11 233
2014 Language requirement of position - Bilingual 42 12 6 17 15 2 6 59 35 48
2014 Language requirement of position - Unilingual English 51 15 14 6 5 2 7 72 12 199
2014 Language requirement of position - Either English or French 38 35 5 3 13 0 6 77 17 34
2011 Language requirement of position - Bilingual 34 19 8 8 21 4 6 59 31 51
2011 Language requirement of position - Unilingual English 44 20 8 8 11 2 7 71 20 322
2011 Language requirement of position - Unilingual French 8 16 0 8 51 0 16 29 71 12
2011 Language requirement of position - Either English or French 30 29 11 6 9 5 10 69 18 71

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 38 13 2 0 0 0 86 2 55
2017 Language requirement of position - Unilingual English 56 26 7 6 4 0 2 83 10 236

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 44 2 6 0 2 0 92 6 55
2017 Language requirement of position - Unilingual English 59 24 8 1 5 2 1 86 6 236

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 33 9 8 0 2 0 83 8 55
2017 Language requirement of position - Unilingual English 56 25 9 5 5 0 0 81 10 236
2014 Language requirement of position - Bilingual 45 35 20 0 0 0 0 80 0 46
2014 Language requirement of position - Unilingual English 47 28 12 6 4 1 2 77 10 199
2014 Language requirement of position - Either English or French 45 32 13 6 0 0 3 80 7 34
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 46 0 0 6 0 0 94 6 18
2017 Language requirement of position - Unilingual English 48 28 11 4 4 3 3 80 8 81
2014 Language requirement of position - Bilingual 54 36 6 5 0 0 0 90 5 21
2014 Language requirement of position - Unilingual English 29 43 13 6 2 2 5 77 9 80
2014 Language requirement of position - Either English or French 41 36 0 0 11 11 0 88 12 10

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 46 7 7 2 0 0 84 9 55
2017 Language requirement of position - Unilingual English 40 35 11 8 2 4 0 78 10 234
2014 Language requirement of position - Bilingual 19 53 21 7 0 0 0 72 7 48
2014 Language requirement of position - Unilingual English 40 34 13 3 5 6 0 78 8 199
2014 Language requirement of position - Either English or French 27 47 12 0 10 3 0 77 10 34
2011 Language requirement of position - Bilingual 32 27 23 11 5 2 0 60 16 51
2011 Language requirement of position - Unilingual English 36 29 12 8 10 4 0 69 18 321
2011 Language requirement of position - Unilingual French 14 27 0 27 24 0 8 44 56 12
2011 Language requirement of position - Either English or French 35 24 16 9 9 6 1 64 19 71

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 51 13 2 4 0 0 82 5 55
2017 Language requirement of position - Unilingual English 38 33 14 9 4 2 0 72 13 236
2014 Language requirement of position - Bilingual 29 39 23 7 2 0 0 68 9 48
2014 Language requirement of position - Unilingual English 35 37 12 8 5 2 0 74 14 199
2014 Language requirement of position - Either English or French 33 16 32 13 6 0 0 49 19 34
2011 Language requirement of position - Bilingual 32 31 17 6 9 5 0 66 16 51
2011 Language requirement of position - Unilingual English 39 31 11 9 9 1 0 70 19 318
2011 Language requirement of position - Unilingual French 22 19 0 0 43 8 8 48 52 12
2011 Language requirement of position - Either English or French 40 23 21 8 6 1 1 64 14 71
2008 Language requirement of position - Bilingual 27 35 8 15 15 0 0 62 30 60
2008 Language requirement of position - Unilingual English 26 34 15 12 11 2 0 61 23 331
2008 Language requirement of position - Either English or French 14 29 29 14 14 0 0 43 27 51

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 46 15 16 2 2 0 67 18 55
2017 Language requirement of position - Unilingual English 27 34 20 9 6 4 0 64 16 236
2014 Language requirement of position - Bilingual 20 41 25 9 5 0 0 61 13 48
2014 Language requirement of position - Unilingual English 26 41 14 10 5 5 0 70 15 199
2014 Language requirement of position - Either English or French 21 25 37 6 6 3 0 48 13 34
2011 Language requirement of position - Bilingual 23 31 28 9 8 2 0 55 17 51
2011 Language requirement of position - Unilingual English 23 38 17 11 7 4 1 64 18 319
2011 Language requirement of position - Unilingual French 0 24 16 19 33 0 8 26 56 12
2011 Language requirement of position - Either English or French 22 33 15 17 6 6 1 60 25 71
2008 Language requirement of position - Bilingual 15 40 17 20 8 0 0 55 28 60
2008 Language requirement of position - Unilingual English 14 37 17 17 11 4 0 53 29 329
2008 Language requirement of position - Either English or French 4 35 20 27 12 2 0 40 40 51

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 41 15 11 6 2 0 68 17 55
2017 Language requirement of position - Unilingual English 35 29 16 10 6 4 0 66 17 236
2014 Language requirement of position - Bilingual 25 36 18 8 13 0 0 61 21 48
2014 Language requirement of position - Unilingual English 31 34 14 11 6 4 0 68 18 199
2014 Language requirement of position - Either English or French 25 31 25 10 3 6 0 60 14 34
2011 Language requirement of position - Bilingual 23 32 22 7 11 5 0 57 19 51
2011 Language requirement of position - Unilingual English 29 34 11 10 9 7 0 68 20 321
2011 Language requirement of position - Unilingual French 5 19 8 0 43 16 8 32 57 12
2011 Language requirement of position - Either English or French 32 25 14 15 8 5 0 61 24 71
2008 Language requirement of position - Bilingual 25 33 15 12 12 3 0 60 24 60
2008 Language requirement of position - Unilingual English 20 30 16 16 11 7 0 54 29 330
2008 Language requirement of position - Either English or French 16 22 22 16 16 10 0 41 35 51

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 46 17 11 4 0 0 69 15 55
2017 Language requirement of position - Unilingual English 29 37 12 14 5 2 0 68 20 236
2014 Language requirement of position - Bilingual 22 47 17 7 7 0 0 69 14 48
2014 Language requirement of position - Unilingual English 26 40 14 14 5 1 0 67 19 199
2014 Language requirement of position - Either English or French 15 45 15 22 3 0 0 60 25 34
2011 Language requirement of position - Bilingual 25 45 19 6 5 0 0 70 11 51
2011 Language requirement of position - Unilingual English 24 38 17 12 5 3 0 64 18 321
2011 Language requirement of position - Unilingual French 16 16 24 27 8 0 8 35 38 12
2011 Language requirement of position - Either English or French 28 38 13 12 8 2 0 66 20 69
2008 Language requirement of position - Bilingual 22 37 10 20 12 0 0 58 32 60
2008 Language requirement of position - Unilingual English 18 40 11 18 10 2 0 60 29 331
2008 Language requirement of position - Either English or French 14 47 14 18 4 4 0 63 22 51
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 53 6 4 3 0 0 87 7 55
2017 Language requirement of position - Unilingual English 46 40 7 5 1 0 0 86 7 235
2014 Language requirement of position - Bilingual 43 41 7 4 4 0 0 84 9 48
2014 Language requirement of position - Unilingual English 49 37 7 3 2 1 0 87 6 199
2014 Language requirement of position - Either English or French 42 40 15 3 0 0 0 82 3 34
2011 Language requirement of position - Bilingual 46 37 8 5 5 0 0 83 9 51
2011 Language requirement of position - Unilingual English 43 37 12 4 3 1 0 81 7 320
2011 Language requirement of position - Unilingual French 22 38 24 0 8 0 8 65 9 12
2011 Language requirement of position - Either English or French 36 44 12 3 4 0 0 81 7 70

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 42 6 3 0 0 2 91 4 55
2017 Language requirement of position - Unilingual English 52 38 7 2 1 0 0 91 2 234
2014 Language requirement of position - Bilingual 31 57 4 7 0 0 0 88 7 48
2014 Language requirement of position - Unilingual English 53 35 7 3 0 2 0 89 3 199
2014 Language requirement of position - Either English or French 51 33 10 0 0 3 3 90 0 34
2011 Language requirement of position - Bilingual 36 47 11 5 0 0 2 84 5 51
2011 Language requirement of position - Unilingual English 50 32 8 6 1 2 0 84 7 322
2011 Language requirement of position - Unilingual French 14 35 19 16 8 0 8 53 27 12
2011 Language requirement of position - Either English or French 44 33 8 8 2 4 2 81 11 70

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 31 10 4 0 0 0 87 4 55
2017 Language requirement of position - Unilingual English 54 32 7 4 1 0 1 87 5 234
2014 Language requirement of position - Bilingual 46 43 11 0 0 0 0 89 0 48
2014 Language requirement of position - Unilingual English 52 36 6 1 1 2 1 91 3 199
2014 Language requirement of position - Either English or French 53 31 6 10 0 0 0 84 10 34
2011 Language requirement of position - Bilingual 41 36 8 8 7 0 0 77 15 51
2011 Language requirement of position - Unilingual English 51 30 7 5 5 2 1 83 10 322
2011 Language requirement of position - Unilingual French 14 46 16 8 8 0 8 65 18 12
2011 Language requirement of position - Either English or French 50 23 8 5 10 5 0 76 15 70
2008 Language requirement of position - Bilingual 32 32 20 8 5 3 0 66 14 60
2008 Language requirement of position - Unilingual English 40 33 8 8 6 3 1 76 15 331
2008 Language requirement of position - Either English or French 31 43 14 8 0 4 0 78 8 51

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 28 15 9 2 2 0 73 12 55
2017 Language requirement of position - Unilingual English 47 32 11 7 2 1 0 79 9 235
2014 Language requirement of position - Bilingual 26 43 18 7 2 4 0 71 10 48
2014 Language requirement of position - Unilingual English 35 40 15 4 1 4 1 79 6 199
2014 Language requirement of position - Either English or French 32 40 16 0 6 6 0 77 7 34
2011 Language requirement of position - Bilingual 26 35 19 11 5 2 2 64 16 51
2011 Language requirement of position - Unilingual English 27 38 18 9 5 2 1 67 15 321
2011 Language requirement of position - Unilingual French 8 41 8 27 8 0 8 53 38 12
2011 Language requirement of position - Either English or French 28 33 23 7 6 2 1 63 13 71

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 42 9 14 4 2 2 72 19 55
2017 Language requirement of position - Unilingual English 30 28 13 9 7 7 5 67 18 235
2014 Language requirement of position - Bilingual 23 38 18 11 5 2 4 64 17 48
2014 Language requirement of position - Unilingual English 27 31 20 11 4 5 2 62 16 199
2014 Language requirement of position - Either English or French 37 33 12 12 3 3 0 72 16 34
2011 Language requirement of position - Bilingual 29 25 17 17 10 0 2 55 28 51
2011 Language requirement of position - Unilingual English 27 33 12 12 9 4 1 64 23 322
2011 Language requirement of position - Unilingual French 16 24 8 27 16 0 8 44 47 12
2011 Language requirement of position - Either English or French 33 18 15 15 11 8 1 56 28 71

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 27 20 4 9 0 2 66 13 55
2017 Language requirement of position - Unilingual English 78 9 4 0 1 1 7 95 1 236
2014 Language requirement of position - Bilingual 39 25 15 12 5 0 4 67 18 48
2014 Language requirement of position - Unilingual English 76 9 5 0 0 2 7 94 1 199
2014 Language requirement of position - Either English or French 72 16 6 3 0 3 0 90 3 34

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 37 2 7 2 2 0 89 9 55
2017 Language requirement of position - Unilingual English 79 8 4 1 1 3 4 94 2 236
2014 Language requirement of position - Bilingual 51 27 12 7 2 2 0 79 9 48
2014 Language requirement of position - Unilingual English 80 9 3 1 0 4 4 96 1 199
2014 Language requirement of position - Either English or French 84 6 6 0 0 3 0 93 0 34
2011 Language requirement of position - Bilingual 46 34 10 8 2 0 0 81 10 51
2011 Language requirement of position - Unilingual English 79 9 4 1 0 2 5 94 1 322
2011 Language requirement of position - Unilingual French 24 27 24 8 8 0 8 56 18 12
2011 Language requirement of position - Either English or French 83 13 2 0 0 1 2 98 0 70
2008 Language requirement of position - Bilingual 45 27 8 17 3 0 0 72 20 60
2008 Language requirement of position - Unilingual English 74 10 6 0 0 3 7 93 0 331
2008 Language requirement of position - Either English or French 74 10 8 0 0 4 4 91 0 50

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 47 10 2 4 0 0 85 6 55
2017 Language requirement of position - Unilingual English 40 33 11 10 3 2 0 75 14 236
2014 Language requirement of position - Bilingual 19 50 16 14 0 0 0 70 14 48
2014 Language requirement of position - Unilingual English 30 37 18 11 4 0 0 67 15 199
2014 Language requirement of position - Either English or French 27 39 11 13 6 3 0 68 20 34
2011 Language requirement of position - Bilingual 28 35 22 10 5 0 0 63 15 51
2011 Language requirement of position - Unilingual English 30 30 17 11 10 2 0 62 21 322
2011 Language requirement of position - Unilingual French 11 14 19 24 24 0 8 26 53 12
2011 Language requirement of position - Either English or French 30 33 16 11 10 0 0 63 21 70
2008 Language requirement of position - Bilingual 25 22 25 20 8 0 0 47 28 60
2008 Language requirement of position - Unilingual English 17 34 18 18 11 1 0 52 30 331
2008 Language requirement of position - Either English or French 18 33 16 16 16 2 0 52 32 51

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 29 36 17 9 8 2 0 66 17 55
2017 Language requirement of position - Unilingual English 26 21 14 20 12 3 4 51 34 235
2014 Language requirement of position - Bilingual 12 47 22 9 4 2 4 63 14 47
2014 Language requirement of position - Unilingual English 22 28 16 17 15 1 1 51 33 199
2014 Language requirement of position - Either English or French 26 29 19 15 6 6 0 58 22 34
2011 Language requirement of position - Bilingual 25 36 17 12 9 2 0 62 21 51
2011 Language requirement of position - Unilingual English 23 26 15 15 17 3 1 51 33 322
2011 Language requirement of position - Unilingual French 11 30 11 16 24 0 8 44 44 12
2011 Language requirement of position - Either English or French 27 27 19 13 12 1 1 56 25 70
2008 Language requirement of position - Bilingual 25 37 12 8 15 0 3 64 24 60
2008 Language requirement of position - Unilingual English 11 32 14 19 21 0 1 44 41 331
2008 Language requirement of position - Either English or French 14 39 14 10 24 0 0 53 33 51

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 55 20 2 0 0 0 78 2 55
2017 Language requirement of position - Unilingual English 34 34 16 10 3 3 0 70 14 236

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 39 42 17 0 2 0 0 81 2 55
2017 Language requirement of position - Unilingual English 58 25 12 3 1 2 0 84 4 235
2014 Language requirement of position - Bilingual 48 34 14 4 0 0 0 82 4 48
2014 Language requirement of position - Unilingual English 57 31 9 2 0 1 0 89 2 198
2014 Language requirement of position - Either English or French 54 21 10 3 6 6 0 79 10 34

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 48 8 0 0 0 0 92 0 55
2017 Language requirement of position - Unilingual English 53 31 11 4 1 0 0 84 5 236
2014 Language requirement of position - Bilingual 48 39 12 0 0 0 0 88 0 48
2014 Language requirement of position - Unilingual English 51 37 7 3 0 1 0 89 4 198
2014 Language requirement of position - Either English or French 46 31 10 3 3 3 3 83 7 34
2011 Language requirement of position - Bilingual 36 25 27 5 7 0 0 62 11 51
2011 Language requirement of position - Unilingual English 45 29 10 7 5 3 0 76 13 321
2011 Language requirement of position - Unilingual French 5 19 33 8 19 8 8 29 32 12
2011 Language requirement of position - Either English or French 42 33 8 10 6 0 0 76 16 71

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 48 0 0 0 0 0 100 0 55
2017 Language requirement of position - Unilingual English 60 28 7 3 2 0 0 88 5 236
2014 Language requirement of position - Bilingual 61 30 9 0 0 0 0 91 0 48
2014 Language requirement of position - Unilingual English 57 33 6 3 1 0 0 91 4 197
2014 Language requirement of position - Either English or French 53 34 6 3 3 0 0 87 6 34
2011 Language requirement of position - Bilingual 45 27 17 4 7 0 0 72 11 51
2011 Language requirement of position - Unilingual English 51 32 8 3 5 1 0 84 8 319
2011 Language requirement of position - Unilingual French 14 27 16 27 8 0 8 44 38 12
2011 Language requirement of position - Either English or French 50 32 7 6 5 0 1 82 11 71
2008 Language requirement of position - Bilingual 38 35 10 7 10 0 0 73 17 60
2008 Language requirement of position - Unilingual English 37 41 10 6 6 0 0 78 12 331
2008 Language requirement of position - Either English or French 32 44 20 0 4 0 0 76 4 50

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 33 12 6 0 0 0 83 6 55
2017 Language requirement of position - Unilingual English 52 26 12 5 3 2 0 80 8 236
2014 Language requirement of position - Bilingual 42 39 14 5 0 0 0 81 5 48
2014 Language requirement of position - Unilingual English 39 34 13 8 6 0 0 73 14 199
2014 Language requirement of position - Either English or French 27 35 23 10 3 0 3 63 13 34
2011 Language requirement of position - Bilingual 37 18 29 11 5 0 0 55 16 51
2011 Language requirement of position - Unilingual English 47 25 12 8 7 1 0 73 16 321
2011 Language requirement of position - Unilingual French 5 27 8 16 35 0 8 35 56 12
2011 Language requirement of position - Either English or French 36 30 17 7 9 2 0 67 16 71

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 37 6 6 0 0 0 89 6 55
2017 Language requirement of position - Unilingual English 51 29 12 6 2 0 0 80 8 236
2014 Language requirement of position - Bilingual 40 39 15 4 2 0 0 79 7 48
2014 Language requirement of position - Unilingual English 42 32 14 8 4 0 0 73 13 199
2014 Language requirement of position - Either English or French 36 32 18 10 3 0 0 69 13 34
2011 Language requirement of position - Bilingual 37 26 23 8 5 0 0 63 14 51
2011 Language requirement of position - Unilingual English 47 28 10 9 4 1 0 76 13 322
2011 Language requirement of position - Unilingual French 14 19 16 8 35 0 8 35 47 12
2011 Language requirement of position - Either English or French 40 33 11 10 6 0 0 73 16 71
2008 Language requirement of position - Bilingual 30 33 13 17 7 0 0 63 23 60
2008 Language requirement of position - Unilingual English 31 41 12 10 7 0 0 72 17 331
2008 Language requirement of position - Either English or French 25 53 12 4 6 0 0 78 10 51

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 26 14 12 0 0 2 73 12 55
2017 Language requirement of position - Unilingual English 44 23 14 12 5 2 1 68 17 236
2014 Language requirement of position - Bilingual 37 31 18 11 2 0 0 68 14 48
2014 Language requirement of position - Unilingual English 41 24 17 9 7 3 0 66 16 199
2014 Language requirement of position - Either English or French 31 24 21 12 3 5 3 60 16 34
2011 Language requirement of position - Bilingual 38 19 12 11 18 2 0 59 29 51
2011 Language requirement of position - Unilingual English 44 20 12 10 9 5 0 68 20 321
2011 Language requirement of position - Unilingual French 5 35 0 0 51 0 8 44 56 12
2011 Language requirement of position - Either English or French 39 21 16 6 12 6 0 64 19 71
2008 Language requirement of position - Bilingual 27 32 15 8 13 5 0 61 23 60
2008 Language requirement of position - Unilingual English 31 31 15 10 9 4 1 64 20 331
2008 Language requirement of position - Either English or French 25 29 27 8 8 2 0 56 16 51
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 45 35 55
2017 Language requirement of position - Unilingual English 15 51 35 236
2014 Language requirement of position - Bilingual 22 47 30 48
2014 Language requirement of position - Unilingual English 16 53 31 199
2014 Language requirement of position - Either English or French 12 65 23 34
2011 Language requirement of position - Bilingual 31 35 34 50
2011 Language requirement of position - Unilingual English 17 51 32 321
2011 Language requirement of position - Unilingual French 51 16 33 12
2011 Language requirement of position - Either English or French 17 56 26 71

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 18 29 0 0 0 11
2017 Language requirement of position - Unilingual English 38 12 30 6 9 5 34
2014 Language requirement of position - Bilingual 54 0 27 8 9999 11 11
2014 Language requirement of position - Unilingual English 31 28 15 13 9999 13 33
2011 Language requirement of position - Bilingual 34 22 38 0 9999 7 14
2011 Language requirement of position - Unilingual English 47 11 23 9 9999 11 53
2011 Language requirement of position - Either English or French 25 24 16 17 9999 17 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 78 55
2017 Language requirement of position - Unilingual English 19 81 236
2014 Language requirement of position - Bilingual 11 89 48
2014 Language requirement of position - Unilingual English 13 87 199
2014 Language requirement of position - Either English or French 16 84 33

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 11
2017 Language requirement of position - Unilingual English 64 44
2014 Language requirement of position - Unilingual English 44 28

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 53 44
2014 Language requirement of position - Unilingual English 64 28

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 11
2017 Language requirement of position - Unilingual English 0 44
2014 Language requirement of position - Unilingual English 0 28

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 44
2014 Language requirement of position - Unilingual English 0 28

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 55 44
2014 Language requirement of position - Unilingual English 50 28

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 36 44
2014 Language requirement of position - Unilingual English 47 28

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 40 44
2014 Language requirement of position - Unilingual English 47 28

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 28 44
2014 Language requirement of position - Unilingual English 36 28

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 11
2017 Language requirement of position - Unilingual English 27 44
2014 Language requirement of position - Unilingual English 26 28

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 54 11
2017 Language requirement of position - Unilingual English 61 44
2014 Language requirement of position - Unilingual English 41 28

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 38 44
2014 Language requirement of position - Unilingual English 31 28

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 11
2017 Language requirement of position - Unilingual English 0 44
2014 Language requirement of position - Unilingual English 0 28

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 16 44

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 30 44
2014 Language requirement of position - Unilingual English 39 28

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 32 44
2014 Language requirement of position - Unilingual English 51 28

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 13 44

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 83 11
2017 Language requirement of position - Unilingual English 59 44
2014 Language requirement of position - Unilingual English 51 28

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 11
2017 Language requirement of position - Unilingual English 45 44
2014 Language requirement of position - Unilingual English 42 28

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 28 44
2014 Language requirement of position - Unilingual English 20 28

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 17 44

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 26 44

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 11
2017 Language requirement of position - Unilingual English 21 44
2014 Language requirement of position - Unilingual English 30 28

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 13 39

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 24 39

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 18 39

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 10
2017 Language requirement of position - Unilingual English 21 39

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 10

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 13 39
2014 Language requirement of position - Unilingual English 23 28

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 30 39
2014 Language requirement of position - Unilingual English 51 28

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 10
2017 Language requirement of position - Unilingual English 0 39

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 52 39
2014 Language requirement of position - Unilingual English 45 28

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 10
2017 Language requirement of position - Unilingual English 0 39

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 18 39

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 100 0 11
2017 Language requirement of position - Unilingual English 98 2 44

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 33 15 5 7 14 4 67 15 55
2017 Language requirement of position - Unilingual English 26 16 19 7 5 23 4 58 16 236
2014 Language requirement of position - Bilingual 26 34 15 3 0 18 4 77 4 48
2014 Language requirement of position - Unilingual English 26 23 19 5 3 19 4 65 11 199
2014 Language requirement of position - Either English or French 27 28 21 10 3 11 0 62 14 34

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 46 8 7 2 2 0 83 9 55
2017 Language requirement of position - Unilingual English 46 29 12 2 4 7 0 80 7 236
2014 Language requirement of position - Bilingual 55 24 16 2 0 2 0 81 2 48
2014 Language requirement of position - Unilingual English 41 37 14 2 2 4 0 82 4 199
2014 Language requirement of position - Either English or French 42 27 21 3 6 0 0 70 10 34
2011 Language requirement of position - Bilingual 36 35 20 6 2 0 0 71 8 51
2011 Language requirement of position - Unilingual English 50 30 10 4 4 2 0 81 9 322
2011 Language requirement of position - Unilingual French 14 35 16 11 16 0 8 53 29 12
2011 Language requirement of position - Either English or French 49 31 10 6 2 2 0 82 8 71
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 53 4 4 2 0 2 90 6 55
2017 Language requirement of position - Unilingual English 35 52 7 4 0 1 1 89 4 236
2014 Language requirement of position - Bilingual 36 54 4 4 0 0 2 92 4 48
2014 Language requirement of position - Unilingual English 31 55 10 1 0 0 3 88 1 199
2014 Language requirement of position - Either English or French 30 50 18 0 0 3 0 82 0 34
2011 Language requirement of position - Bilingual 34 30 21 7 0 2 6 70 7 51
2011 Language requirement of position - Unilingual English 28 56 8 4 2 1 1 86 6 322
2011 Language requirement of position - Unilingual French 16 51 16 0 8 0 8 73 9 12
2011 Language requirement of position - Either English or French 35 37 11 6 6 4 1 76 13 71
2008 Language requirement of position - Bilingual 27 42 10 8 3 2 8 76 13 60
2008 Language requirement of position - Unilingual English 27 60 6 2 2 2 1 89 5 331
2008 Language requirement of position - Either English or French 22 45 20 10 2 0 2 68 12 51

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 40 16 7 0 18 0 71 9 55
2017 Language requirement of position - Unilingual English 21 28 20 7 2 20 3 63 11 235
2014 Language requirement of position - Bilingual 24 21 21 9 5 12 8 56 17 48
2014 Language requirement of position - Unilingual English 20 30 22 8 1 14 5 61 12 199
2014 Language requirement of position - Either English or French 18 41 32 6 2 0 0 59 9 34
2011 Language requirement of position - Bilingual 14 15 19 22 17 8 6 33 45 51
2011 Language requirement of position - Unilingual English 19 34 20 8 6 10 2 61 16 320
2011 Language requirement of position - Unilingual French 14 27 8 8 35 0 8 44 47 12
2011 Language requirement of position - Either English or French 27 25 11 14 7 14 2 62 24 71

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 38 9 2 2 4 2 86 4 55
2017 Language requirement of position - Unilingual English 50 29 8 3 0 8 2 87 4 236
2014 Language requirement of position - Bilingual 47 36 7 2 0 2 6 90 2 48
2014 Language requirement of position - Unilingual English 41 36 10 5 0 6 3 83 6 199
2014 Language requirement of position - Either English or French 49 29 16 3 3 0 0 78 6 34
2011 Language requirement of position - Bilingual 36 34 8 7 7 2 6 76 15 51
2011 Language requirement of position - Unilingual English 43 32 9 5 3 6 1 81 9 322
2011 Language requirement of position - Unilingual French 14 16 19 24 19 0 8 32 47 12
2011 Language requirement of position - Either English or French 44 25 11 6 5 8 1 76 12 71
2008 Language requirement of position - Bilingual 28 25 23 5 8 3 7 59 15 60
2008 Language requirement of position - Unilingual English 32 40 11 7 2 7 1 79 10 331
2008 Language requirement of position - Either English or French 18 43 18 8 2 8 4 69 11 51

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 46 13 2 0 0 2 85 2 55
2017 Language requirement of position - Unilingual English 44 29 11 4 0 11 2 83 5 236
2014 Language requirement of position - Bilingual 47 27 12 8 0 2 4 79 8 47
2014 Language requirement of position - Unilingual English 40 36 7 6 2 7 2 85 8 199
2014 Language requirement of position - Either English or French 39 26 22 10 3 0 0 65 13 34
2011 Language requirement of position - Bilingual 32 27 18 6 7 4 6 65 15 51
2011 Language requirement of position - Unilingual English 39 32 11 6 3 9 1 78 9 322
2011 Language requirement of position - Unilingual French 5 27 16 16 27 0 8 35 47 12
2011 Language requirement of position - Either English or French 36 31 16 6 5 5 1 71 11 71
2008 Language requirement of position - Bilingual 35 30 13 10 8 0 3 67 19 60
2008 Language requirement of position - Unilingual English 32 34 13 8 5 5 2 71 14 331
2008 Language requirement of position - Either English or French 24 37 14 10 8 6 2 66 19 51
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Unilingual English 6 94 235
2014 Language requirement of position - Unilingual English 4 96 199
2014 Language requirement of position - Either English or French 0 100 34

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 42 14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 65 14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 14

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 14

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 49 14

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 12

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 51 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 92 12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Unilingual English 100 0 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 25 20 2 4 16 5 67 7 55
2017 Language requirement of position - Unilingual English 27 14 16 3 2 32 6 66 8 236
2014 Language requirement of position - Bilingual 29 27 18 2 0 18 6 74 3 48
2014 Language requirement of position - Unilingual English 25 25 15 2 1 24 7 73 4 199
2014 Language requirement of position - Either English or French 25 21 34 0 3 14 3 55 4 34

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 38 6 3 2 6 0 88 6 55
2017 Language requirement of position - Unilingual English 53 26 11 2 1 7 0 85 4 236
2014 Language requirement of position - Bilingual 52 35 9 0 0 5 0 91 0 48
2014 Language requirement of position - Unilingual English 48 34 10 2 0 6 1 87 3 199
2014 Language requirement of position - Either English or French 36 29 28 0 3 3 0 68 3 34
2011 Language requirement of position - Bilingual 48 34 10 5 4 0 0 81 9 50
2011 Language requirement of position - Unilingual English 51 30 8 3 4 4 0 84 7 322
2011 Language requirement of position - Unilingual French 22 27 43 8 0 0 0 49 8 12
2011 Language requirement of position - Either English or French 49 32 7 5 3 5 0 85 8 71
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 38 13 15 15 0 0 57 30 54
2017 Language requirement of position - Unilingual English 27 36 17 8 13 0 0 63 21 236

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 18 34 18 6 0 0 42 24 55
2017 Language requirement of position - Unilingual English 24 30 26 14 6 0 0 54 20 236

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 29 39 18 9 4 0 2 69 13 55
2017 Language requirement of position - Unilingual English 43 33 14 6 2 0 2 77 9 236

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 24 35 16 7 0 0 42 23 55
2017 Language requirement of position - Unilingual English 29 27 21 9 13 0 1 57 22 236

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 29 21 30 9 9 0 2 51 19 55
2017 Language requirement of position - Unilingual English 50 26 8 5 5 0 6 81 10 236

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 22 32 18 9 0 0 40 28 54
2017 Language requirement of position - Unilingual English 31 35 17 10 7 0 0 67 16 236

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 38 33 6 0 0 2 61 6 54
2017 Language requirement of position - Unilingual English 35 38 14 8 5 0 0 73 13 236

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 38 31 5 6 0 4 56 11 54
2017 Language requirement of position - Unilingual English 33 34 21 7 5 0 0 67 12 236

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 41 24 9 2 0 2 64 11 54
2017 Language requirement of position - Unilingual English 40 31 18 6 4 0 0 71 11 236

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 38 21 9 2 0 0 68 11 54
2017 Language requirement of position - Unilingual English 36 34 16 10 4 0 0 70 14 236

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 39 39 11 11 0 0 0 78 11 55
2017 Language requirement of position - Unilingual English 49 26 15 6 3 0 1 76 8 236

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 58 29 5 5 2 0 0 87 7 55
2017 Language requirement of position - Unilingual English 72 14 6 3 3 0 1 88 6 236

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 29 13 6 4 0 0 78 9 55
2017 Language requirement of position - Unilingual English 55 29 8 6 2 0 0 84 7 236

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 37 6 9 0 0 0 85 9 55
2017 Language requirement of position - Unilingual English 55 24 13 5 3 0 1 79 8 236

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 27 2 11 2 0 17 82 15 55
2017 Language requirement of position - Unilingual English 54 19 4 2 1 0 20 90 4 235

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 63 24 4 4 4 0 2 88 8 54
2017 Language requirement of position - Unilingual English 64 21 6 2 1 0 5 90 4 236

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 62 21 10 6 2 0 0 83 8 54
2017 Language requirement of position - Unilingual English 59 21 10 4 2 1 3 83 6 236

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 40 39 12 7 2 0 0 78 9 55
2017 Language requirement of position - Unilingual English 48 36 9 5 1 0 0 85 6 234

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 42 41 4 0 0 0 55 4 55
2017 Language requirement of position - Unilingual English 15 37 37 9 2 0 0 52 11 236

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 2 16 39 31 12 0 0 43 18 54
2017 Language requirement of position - Unilingual English 4 14 43 25 13 0 0 38 18 236

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 36 19 13 4 4 0 63 17 55
2017 Language requirement of position - Unilingual English 35 44 11 5 2 3 0 82 7 236

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 48 13 8 4 2 0 75 12 55
2017 Language requirement of position - Unilingual English 27 47 12 8 3 2 0 76 11 236
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 80 55
2017 Language requirement of position - Unilingual English 14 86 236
2014 Language requirement of position - Bilingual 17 83 48
2014 Language requirement of position - Unilingual English 14 86 195

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 82 18 11
2017 Language requirement of position - Unilingual English 82 18 35
2014 Language requirement of position - Unilingual English 97 3 25

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Unilingual English 52 38 3 3 4 0 0 90 7 29
2014 Language requirement of position - Unilingual English 74 11 6 9 0 0 0 85 9 24
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 36 17 20 8 2 0 18 82 55
2017 Language requirement of position - Unilingual English 23 32 21 12 9 3 0 24 76 236

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 43
2017 Language requirement of position - Unilingual English 17 173

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 43
2017 Language requirement of position - Unilingual English 29 173

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 43
2017 Language requirement of position - Unilingual English 26 173

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 43
2017 Language requirement of position - Unilingual English 48 173

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 10 43
2017 Language requirement of position - Unilingual English 4 173

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 43
2017 Language requirement of position - Unilingual English 43 173

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Language requirement of position - Bilingual 4 41 14 16 7 18 44
2017 Language requirement of position - Unilingual English 10 59 11 6 2 12 167

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 18 19 14 9 0 2 57 23 44
2017 Language requirement of position - Unilingual English 24 27 12 19 12 2 4 54 33 173

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 7 9 25 16 27 0 16 19 51 44
2017 Language requirement of position - Unilingual English 5 14 16 18 36 5 5 22 60 173
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