2017 Public Service Employee Survey Results for Canadian Grain Commission by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 39 4 5 1 0 0 90 6 294
2017 First official language - French 34 55 3 8 0 0 0 89 8 38
2014 First official language - English 41 47 3 7 1 0 0 88 8 253
2014 First official language - French 41 46 10 3 0 0 0 87 3 33
2011 First official language - English 44 45 2 6 2 0 0 89 8 416
2011 First official language - French 39 29 11 17 0 0 3 71 18 41
2008 First official language - English 38 47 5 8 2 0 0 85 10 403
2008 First official language - French 35 48 9 7 2 0 0 83 9 46

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 85 11 1 1 0 0 1 98 1 294
2017 First official language - French 52 32 5 6 3 0 3 86 9 38
2014 First official language - English 84 11 2 0 0 1 1 98 1 253
2014 First official language - French 38 33 17 5 4 0 2 73 10 33
2011 First official language - English 83 12 1 0 1 1 2 98 1 416
2011 First official language - French 22 31 11 21 14 0 3 54 35 41
2008 First official language - English 80 13 3 1 0 0 2 95 1 403
2008 First official language - French 35 33 9 15 9 0 0 67 24 46

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 84 11 2 1 0 0 2 97 1 294
2017 First official language - French 36 26 8 19 8 0 3 64 28 38
2014 First official language - English 84 13 1 0 0 0 2 98 0 253
2014 First official language - French 39 22 10 17 11 0 2 62 28 33
2011 First official language - English 86 8 1 1 0 0 3 97 1 416
2011 First official language - French 26 22 13 19 17 0 3 50 37 41
2008 First official language - English 83 10 3 1 1 0 3 96 1 400
2008 First official language - French 33 28 9 17 11 0 2 62 29 46

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 38 5 9 5 0 0 80 14 294
2017 First official language - French 22 40 13 14 11 0 0 63 24 38
2014 First official language - English 43 38 7 8 4 0 0 81 11 252
2014 First official language - French 50 23 20 8 0 0 0 72 8 33
2011 First official language - English 37 34 7 10 10 0 0 72 21 417
2011 First official language - French 27 27 19 20 6 0 3 55 26 41

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 35 7 7 2 0 0 85 8 294
2017 First official language - French 36 55 0 3 3 0 3 94 6 38
2014 First official language - English 39 41 11 8 1 0 0 80 9 253
2014 First official language - French 26 52 19 3 0 0 0 78 3 33
2011 First official language - English 35 43 8 10 4 0 1 78 14 417
2011 First official language - French 22 45 11 9 8 3 3 70 18 41
2008 First official language - English 28 42 12 12 6 0 1 69 19 400
2008 First official language - French 24 37 17 17 4 0 0 61 22 46

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 35 9 7 1 0 0 83 8 294
2017 First official language - French 28 42 16 11 3 0 0 70 14 38
2014 First official language - English 43 40 12 3 2 0 0 83 5 253
2014 First official language - French 24 50 16 3 6 0 0 74 9 33
2011 First official language - English 44 33 12 6 4 0 0 78 10 417
2011 First official language - French 32 37 12 11 6 0 3 71 17 41
2008 First official language - English 30 40 16 9 5 0 0 71 14 403
2008 First official language - French 41 35 17 7 0 0 0 76 7 46

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 33 4 4 2 0 0 91 6 294
2017 First official language - French 41 34 16 3 6 0 0 75 8 38
2014 First official language - English 52 38 8 2 0 0 0 89 2 253
2014 First official language - French 33 46 10 3 7 0 0 79 10 33
2011 First official language - English 44 37 9 5 3 1 1 83 9 416
2011 First official language - French 29 42 16 3 8 0 3 73 11 41
2008 First official language - English 39 41 12 5 3 0 0 80 8 402
2008 First official language - French 35 54 7 2 2 0 0 89 4 46

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 29 3 2 1 0 0 94 3 292
2017 First official language - French 46 40 11 3 0 0 0 86 3 38
2014 First official language - English 57 34 5 3 1 0 0 91 4 253
2014 First official language - French 59 33 6 2 0 0 0 92 2 33

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 29 9 7 3 0 0 81 11 294
2017 First official language - French 33 21 26 8 11 0 0 55 19 38
2014 First official language - English 38 38 9 8 6 0 0 77 14 253
2014 First official language - French 30 30 6 23 10 0 0 60 34 33
2011 First official language - English 42 30 9 8 10 0 0 73 18 417
2011 First official language - French 21 20 21 12 23 0 3 43 36 41

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 22 8 6 2 2 9 83 8 292
2017 First official language - French 53 28 3 8 6 0 3 84 14 38
2014 First official language - English 51 19 9 8 4 0 9 76 14 252
2014 First official language - French 59 34 2 2 2 0 0 93 5 33
2011 First official language - English 53 21 7 6 4 1 8 81 11 416
2011 First official language - French 52 26 6 6 6 0 5 81 12 41
2008 First official language - English 51 21 6 8 8 2 5 76 17 403
2008 First official language - French 52 35 0 4 2 0 7 93 7 46

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 41 7 5 1 0 0 86 6 294
2017 First official language - French 26 56 10 5 3 0 0 81 8 38
2014 First official language - English 33 51 11 2 3 0 0 85 5 253
2014 First official language - French 17 58 13 8 3 0 0 75 12 33
2011 First official language - English 44 35 12 5 5 0 0 79 9 417
2011 First official language - French 20 32 22 20 3 0 3 53 24 40
2008 First official language - English 33 42 13 8 4 0 0 75 12 399
2008 First official language - French 41 37 13 9 0 0 0 78 9 46

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 39 12 10 4 1 1 73 15 294
2017 First official language - French 16 55 13 10 6 0 0 71 16 38
2014 First official language - English 27 42 17 9 5 0 0 69 14 253
2014 First official language - French 11 46 30 7 6 0 0 57 13 33
2011 First official language - English 26 35 16 12 10 0 0 62 22 417
2011 First official language - French 9 26 13 25 22 0 6 37 50 41

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 36 10 7 2 0 0 81 9 293
2017 First official language - French 26 45 13 10 6 0 0 71 16 38

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 31 4 3 1 0 0 92 4 294
2017 First official language - French 45 44 11 0 0 0 0 89 0 38
2014 First official language - English 53 38 6 3 0 0 0 91 3 253
2014 First official language - French 32 48 13 3 3 0 0 80 7 33
2011 First official language - English 50 36 8 3 2 1 0 87 5 417
2011 First official language - French 37 43 14 0 4 0 3 82 4 41
2008 First official language - English 47 38 10 3 2 0 0 85 5 402
2008 First official language - French 43 39 9 9 0 0 0 83 9 46

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 36 6 9 6 0 1 78 15 294
2017 First official language - French 21 50 13 10 6 0 0 71 16 38

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 71 21 5 2 0 0 0 92 3 294
2017 First official language - French 51 37 8 0 3 0 0 89 3 38
2014 First official language - English 68 26 6 0 0 0 0 94 1 253
2014 First official language - French 46 38 15 0 0 0 0 85 0 33
2011 First official language - English 65 25 7 0 1 0 1 91 1 417
2011 First official language - French 28 44 16 0 6 3 3 77 7 41

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 38 8 8 5 0 0 78 14 293
2017 First official language - French 23 43 13 13 8 0 0 65 21 38
2014 First official language - English 34 40 11 10 5 0 0 74 15 253
2014 First official language - French 19 35 14 26 3 0 2 56 30 33
2011 First official language - English 39 33 12 8 7 0 0 73 15 416
2011 First official language - French 18 33 7 25 11 3 3 55 38 41

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 32 11 5 4 0 0 80 9 294
2017 First official language - French 28 32 27 5 8 0 0 60 14 38
2014 First official language - English 41 35 13 9 2 0 0 77 11 253
2014 First official language - French 21 34 25 16 3 0 0 55 20 33

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 29 9 6 2 0 1 82 9 294
2017 First official language - French 28 53 10 3 6 0 0 81 8 38
2014 First official language - English 43 40 10 6 1 0 0 83 7 253
2014 First official language - French 21 52 24 3 0 0 0 73 3 33
2011 First official language - English 44 36 12 4 2 1 0 81 7 416
2011 First official language - French 22 34 24 8 6 0 6 60 15 40

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 30 8 4 2 0 0 86 6 294
2017 First official language - French 33 45 10 8 3 0 0 79 11 38
2014 First official language - English 50 39 7 3 1 0 0 89 5 252
2014 First official language - French 30 48 12 3 6 0 0 79 9 33
2011 First official language - English 52 34 7 4 3 0 0 86 7 417
2011 First official language - French 26 41 21 4 3 3 3 71 7 41
2008 First official language - English 42 42 9 5 1 0 0 84 6 402
2008 First official language - French 39 41 11 7 0 0 2 82 7 46

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 31 14 7 1 0 2 78 7 294
2017 First official language - French 38 48 8 3 0 0 3 88 3 36
2014 First official language - English 33 36 21 7 1 0 2 71 8 253
2014 First official language - French 39 37 14 3 6 0 0 76 9 33
2011 First official language - English 42 34 15 6 2 0 2 77 8 417
2011 First official language - French 31 32 12 11 3 0 11 71 16 41
2008 First official language - English 35 35 17 7 4 0 3 72 11 403
2008 First official language - French 22 46 22 4 4 0 2 69 9 46

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 3 19 37 25 14 0 2 39 22 293
2017 First official language - French 6 25 24 26 13 0 5 42 33 38
2014 First official language - English 6 18 43 23 9 0 0 32 24 253
2014 First official language - French 3 36 46 13 3 0 0 16 39 33
2011 First official language - English 6 16 35 27 11 1 3 40 23 413
2011 First official language - French 16 20 35 21 5 0 3 26 38 41
2008 First official language - English 7 25 42 16 8 0 1 25 32 402
2008 First official language - French 7 28 28 28 7 0 2 36 36 46

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 3 10 26 27 28 3 4 58 14 293
2017 First official language - French 6 19 26 29 21 0 0 50 25 38
2014 First official language - English 8 23 35 17 15 1 1 33 31 252
2014 First official language - French 4 22 39 26 6 4 0 33 27 32
2011 First official language - English 9 13 25 29 19 2 3 51 22 414
2011 First official language - French 26 25 14 20 8 5 3 31 54 41
2008 First official language - English 11 20 29 23 13 1 2 38 32 402
2008 First official language - French 11 30 30 9 15 2 2 25 43 46

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 14 27 23 21 3 5 48 23 293
2017 First official language - French 13 27 31 13 13 3 0 27 42 38
2014 First official language - English 8 17 30 25 15 2 3 42 26 253
2014 First official language - French 3 35 31 29 3 0 0 32 37 33
2011 First official language - English 7 14 28 24 18 5 5 47 22 414
2011 First official language - French 19 24 35 13 2 2 6 16 46 41
2008 First official language - English 8 20 32 23 11 2 3 36 30 402
2008 First official language - French 15 35 30 11 4 0 4 16 52 46

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 1 5 24 33 31 1 5 69 6 292
2017 First official language - French 3 7 31 29 18 3 8 53 11 38
2014 First official language - English 2 8 25 40 22 0 2 64 10 251
2014 First official language - French 0 7 51 25 16 0 0 42 7 33
2011 First official language - English 3 6 23 34 27 3 5 66 9 414
2011 First official language - French 16 17 34 16 6 5 6 25 37 41
2008 First official language - English 3 8 28 37 17 1 5 57 12 403
2008 First official language - French 11 24 35 24 4 0 2 29 36 46

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 16 27 20 24 2 4 46 25 293
2017 First official language - French 8 21 29 24 15 0 3 40 30 38
2014 First official language - English 18 18 37 17 9 0 0 26 37 253
2014 First official language - French 12 37 38 11 2 0 0 14 48 33
2011 First official language - English 9 19 29 21 17 1 3 40 30 414
2011 First official language - French 15 37 24 10 7 0 7 18 56 41
2008 First official language - English 13 20 32 20 11 2 1 32 34 401
2008 First official language - French 9 25 27 20 11 0 7 34 37 44

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 2 5 15 33 34 5 7 75 8 292
2017 First official language - French 3 10 34 29 13 11 0 47 15 38
2014 First official language - English 3 8 26 32 24 2 5 59 12 253
2014 First official language - French 0 17 19 49 5 5 5 59 19 33
2011 First official language - English 2 7 21 32 28 4 7 67 10 412
2011 First official language - French 3 29 21 17 21 6 5 42 35 41
2008 First official language - English 3 9 21 33 25 3 6 64 13 403
2008 First official language - French 7 24 30 20 11 2 7 33 33 46

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 12 29 18 26 4 5 48 21 292
2017 First official language - French 6 19 42 26 5 0 2 32 25 38
2014 First official language - English 8 13 36 23 15 1 4 40 22 253
2014 First official language - French 0 27 27 36 9 0 0 46 27 33
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 82 7 5 1 0 0 4 93 2 293
2017 First official language - French 24 37 13 12 11 0 3 62 24 38
2014 First official language - English 85 5 4 0 0 1 4 95 0 253
2014 First official language - French 24 28 13 26 7 0 2 53 33 33
2011 First official language - English 79 9 3 1 0 1 7 96 2 418
2011 First official language - French 18 41 6 11 12 0 11 66 26 41
2008 First official language - English 69 7 4 1 1 1 16 92 2 403
2008 First official language - French 45 16 14 11 9 0 5 64 21 44

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 37 14 9 4 3 1 73 13 293
2017 First official language - French 16 39 26 8 8 0 3 56 17 38
2014 First official language - English 33 42 14 7 4 0 0 76 11 252
2014 First official language - French 16 30 46 8 0 0 0 46 8 33

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 29 8 10 6 0 0 76 15 292
2017 First official language - French 31 58 5 0 3 3 0 91 3 38
2014 First official language - English 44 30 9 12 4 1 0 75 16 253
2014 First official language - French 32 53 13 2 0 0 0 85 2 33

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 38 6 7 3 1 1 83 11 293
2017 First official language - French 37 50 0 5 5 3 0 89 11 38
2014 First official language - English 32 44 9 10 2 2 1 78 13 253
2014 First official language - French 28 58 10 2 0 0 2 88 2 33
2011 First official language - English 33 36 10 15 5 1 0 70 20 416
2011 First official language - French 17 41 19 15 3 0 5 61 19 41
2008 First official language - English 28 37 11 11 8 2 2 68 20 403
2008 First official language - French 28 48 13 9 0 0 2 78 9 46

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 30 11 6 4 8 0 76 11 293
2017 First official language - French 42 29 8 8 8 5 0 75 16 38
2014 First official language - English 35 32 13 11 4 4 1 71 16 253
2014 First official language - French 40 42 7 5 0 3 2 88 5 33
2011 First official language - English 36 29 9 14 9 3 0 67 23 415
2011 First official language - French 23 30 20 7 11 5 3 58 20 41
2008 First official language - English 33 26 13 11 11 4 2 63 23 403
2008 First official language - French 37 30 15 9 2 4 2 72 12 46

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 30 13 13 7 13 2 61 24 293
2017 First official language - French 16 37 21 13 6 8 0 58 20 38
2014 First official language - English 13 39 20 18 4 5 1 55 24 253
2014 First official language - French 16 36 30 7 0 9 3 59 8 33

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 35 5 6 2 0 0 87 8 294
2017 First official language - French 49 35 5 8 3 0 0 84 11 38
2014 First official language - English 39 45 11 4 2 0 0 84 6 253
2014 First official language - French 35 58 7 0 0 0 0 93 0 33
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 34 8 5 5 0 1 82 10 294
2017 First official language - French 37 40 11 10 3 0 0 76 13 38
2014 First official language - English 40 37 12 8 2 0 1 78 9 253
2014 First official language - French 29 44 24 3 0 0 0 73 3 33
2011 First official language - English 37 34 10 13 6 0 0 71 19 416
2011 First official language - French 15 28 23 23 6 0 6 46 30 41
2008 First official language - English 25 37 13 17 8 0 0 62 25 402
2008 First official language - French 20 28 17 28 7 0 0 48 35 46

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 27 8 6 2 1 2 85 8 293
2017 First official language - French 36 40 16 3 5 0 0 76 8 38
2014 First official language - English 46 36 9 8 2 0 1 82 9 253
2014 First official language - French 24 61 7 0 2 3 2 90 3 33
2011 First official language - English 41 30 13 7 6 2 1 73 14 414
2011 First official language - French 23 29 11 24 11 0 3 53 36 41
2008 First official language - English 33 32 15 9 9 1 1 67 18 402
2008 First official language - French 20 26 24 22 7 0 2 47 29 46

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 31 7 7 3 0 1 83 10 294
2017 First official language - French 34 42 11 8 3 3 0 78 10 38
2014 First official language - English 46 33 9 9 3 0 0 80 12 253
2014 First official language - French 22 55 14 6 0 3 0 80 6 33
2011 First official language - English 40 31 11 11 6 0 0 72 17 414
2011 First official language - French 26 32 25 9 6 0 3 60 15 41
2008 First official language - English 31 34 12 13 9 0 0 66 22 401
2008 First official language - French 24 28 15 24 9 0 0 52 33 46

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 85 5 3 1 0 0 6 95 2 294
2017 First official language - French 63 18 5 3 8 0 3 84 11 38
2014 First official language - English 82 9 4 0 0 1 4 96 0 253
2014 First official language - French 53 25 6 6 7 0 2 80 14 33
2011 First official language - English 80 7 4 0 1 1 8 95 1 416
2011 First official language - French 48 21 5 4 15 0 7 74 20 41
2008 First official language - English 75 7 3 1 0 0 14 95 1 403
2008 First official language - French 52 22 4 4 13 0 4 77 18 46

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 17 4 4 6 4 11 83 11 291
2017 First official language - French 33 24 16 11 8 0 8 62 20 38
2014 First official language - English 50 18 12 6 7 2 6 73 14 253
2014 First official language - French 29 9 8 23 22 0 9 42 50 33
2011 First official language - English 41 22 9 8 10 3 7 70 20 418
2011 First official language - French 21 15 5 10 33 2 13 43 51 41

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 25 7 5 3 0 1 84 9 294
2017 First official language - French 38 41 11 5 6 0 0 79 10 38

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 23 6 3 4 2 1 87 7 294
2017 First official language - French 41 40 5 8 6 0 0 81 14 38

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 25 9 5 4 0 0 82 9 294
2017 First official language - French 41 29 11 11 6 3 0 72 17 38
2014 First official language - English 48 28 13 5 3 0 2 78 8 251
2014 First official language - French 27 49 22 2 0 0 0 76 2 33
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 28 13 3 3 3 1 80 7 96
2017 First official language - French 28 52 0 0 10 0 10 89 11 10
2014 First official language - English 36 39 10 5 3 2 4 81 9 101
2014 First official language - French 21 58 12 8 0 0 0 79 8 10

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 37 10 7 1 3 0 80 9 292
2017 First official language - French 34 40 7 11 5 3 0 76 16 38
2014 First official language - English 36 39 12 2 5 5 0 79 8 253
2014 First official language - French 16 46 24 10 0 3 0 64 11 33
2011 First official language - English 36 28 13 8 9 5 1 69 18 417
2011 First official language - French 17 25 22 19 14 0 3 44 34 41

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 36 12 8 3 2 0 76 12 294
2017 First official language - French 29 45 16 5 5 0 0 74 11 38
2014 First official language - English 36 34 16 8 5 1 0 71 13 253
2014 First official language - French 16 37 28 16 2 0 0 53 19 33
2011 First official language - English 40 29 13 9 9 1 0 70 18 414
2011 First official language - French 19 25 16 7 22 8 3 50 32 41
2008 First official language - English 25 33 16 12 11 2 0 60 24 403
2008 First official language - French 17 37 15 13 17 0 0 54 30 46

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 37 17 9 6 4 0 66 16 294
2017 First official language - French 19 42 18 21 0 0 0 61 21 38
2014 First official language - English 26 38 17 9 5 4 0 67 15 253
2014 First official language - French 14 38 29 14 3 2 0 52 18 33
2011 First official language - English 23 37 16 12 6 5 1 63 20 415
2011 First official language - French 12 31 26 9 17 3 3 46 27 41
2008 First official language - English 13 37 17 18 11 4 0 52 30 401
2008 First official language - French 13 37 20 22 7 2 0 51 29 46

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 29 16 10 6 4 0 66 17 294
2017 First official language - French 19 39 18 14 8 2 0 59 22 38
2014 First official language - English 31 33 15 11 6 4 0 67 17 253
2014 First official language - French 14 34 19 12 15 6 0 51 29 33
2011 First official language - English 30 32 12 11 9 6 0 66 21 417
2011 First official language - French 14 26 17 5 25 11 3 45 35 41
2008 First official language - English 21 29 16 16 12 7 0 54 29 402
2008 First official language - French 15 33 24 13 11 4 0 50 25 46

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 37 12 14 5 2 0 70 19 294
2017 First official language - French 19 41 24 13 3 0 0 60 16 38
2014 First official language - English 25 41 14 15 5 1 0 67 20 253
2014 First official language - French 20 41 26 9 3 0 0 61 13 33
2011 First official language - English 25 39 16 11 6 3 0 66 18 414
2011 First official language - French 17 33 25 17 6 0 3 51 24 41
2008 First official language - English 19 41 10 17 10 3 0 61 28 403
2008 First official language - French 17 35 17 24 7 0 0 52 30 46
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 39 7 5 1 0 0 87 6 293
2017 First official language - French 27 58 8 5 3 0 0 84 8 38
2014 First official language - English 49 37 8 4 2 1 0 86 6 253
2014 First official language - French 34 46 13 3 3 0 0 80 7 33
2011 First official language - English 41 38 12 4 3 1 0 80 7 415
2011 First official language - French 36 39 13 3 6 0 3 78 8 41

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 37 6 2 0 0 0 92 2 292
2017 First official language - French 42 39 8 5 3 0 3 83 8 38
2014 First official language - English 52 36 7 3 0 2 1 90 3 253
2014 First official language - French 24 56 10 9 0 0 0 81 9 33
2011 First official language - English 49 32 9 6 1 2 1 83 8 416
2011 First official language - French 23 52 14 6 3 0 3 77 8 41

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 31 7 4 1 1 1 88 5 292
2017 First official language - French 44 32 13 5 6 0 0 76 11 38
2014 First official language - English 52 36 6 2 1 2 0 90 3 253
2014 First official language - French 38 44 12 3 0 0 2 84 4 33
2011 First official language - English 51 28 7 5 6 3 0 82 11 417
2011 First official language - French 25 40 13 10 8 0 3 68 19 41
2008 First official language - English 39 35 9 8 5 3 1 77 14 403
2008 First official language - French 30 30 24 9 4 2 0 62 13 46

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 32 10 7 3 1 0 80 9 293
2017 First official language - French 34 29 21 8 0 8 0 68 9 38
2014 First official language - English 34 40 15 3 3 4 0 78 6 253
2014 First official language - French 24 38 22 13 0 3 0 65 13 33
2011 First official language - English 27 37 18 9 5 2 1 67 14 417
2011 First official language - French 15 32 26 16 6 0 5 49 23 41

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 29 13 9 7 7 4 68 17 293
2017 First official language - French 15 45 10 15 8 3 3 64 25 38
2014 First official language - English 30 31 18 12 4 4 2 64 17 253
2014 First official language - French 9 44 28 3 10 5 0 56 14 33
2011 First official language - English 29 30 12 13 9 5 1 63 24 418
2011 First official language - French 17 17 23 23 14 0 5 36 39 41

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 77 10 4 1 0 2 5 94 1 294
2017 First official language - French 32 26 21 3 16 0 3 59 19 38
2014 First official language - English 75 12 5 0 0 2 5 94 1 253
2014 First official language - French 20 28 18 19 10 0 5 50 31 33

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 78 10 3 1 1 4 3 95 2 294
2017 First official language - French 47 34 5 5 6 0 3 83 12 38
2014 First official language - English 80 9 4 0 0 3 3 95 0 253
2014 First official language - French 35 35 8 12 5 3 2 73 18 33
2011 First official language - English 79 11 3 1 0 1 4 95 1 417
2011 First official language - French 25 34 19 10 6 0 7 62 17 41
2008 First official language - English 75 9 6 0 0 3 6 92 1 402
2008 First official language - French 28 39 11 20 2 0 0 67 22 46

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 32 11 10 4 1 0 75 14 293
2017 First official language - French 28 47 13 3 6 3 0 77 9 38
2014 First official language - English 29 38 16 12 4 0 0 68 16 253
2014 First official language - French 14 48 27 11 0 0 0 61 11 33
2011 First official language - English 31 31 17 11 9 1 0 63 20 417
2011 First official language - French 13 26 24 18 17 0 3 40 35 41
2008 First official language - English 18 34 17 18 11 1 0 53 30 403
2008 First official language - French 17 22 35 20 7 0 0 39 26 46

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 23 14 18 11 3 3 55 31 292
2017 First official language - French 18 42 18 5 14 0 3 62 19 38
2014 First official language - English 23 30 16 16 12 2 1 55 29 252
2014 First official language - French 8 43 21 8 11 6 3 57 21 33
2011 First official language - English 24 27 15 15 16 3 1 53 31 417
2011 First official language - French 16 28 18 11 17 4 4 49 32 41
2008 First official language - English 13 33 14 16 22 0 1 47 39 403
2008 First official language - French 22 39 7 20 11 0 2 62 31 46

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 36 16 8 3 2 0 72 12 294
2017 First official language - French 13 63 11 8 3 3 0 78 11 38

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 25 11 2 2 2 0 85 4 292
2017 First official language - French 28 55 13 0 3 0 0 84 3 38
2014 First official language - English 57 28 10 2 1 2 0 86 4 252
2014 First official language - French 37 50 9 3 0 0 0 88 3 33

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 31 10 3 2 1 0 86 4 294
2017 First official language - French 36 50 6 6 0 3 0 88 6 38
2014 First official language - English 51 36 8 3 1 1 0 88 4 252
2014 First official language - French 35 55 10 0 0 0 0 90 0 33
2011 First official language - English 45 29 11 8 5 2 0 76 13 417
2011 First official language - French 21 23 31 6 14 3 3 47 20 41

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 29 6 3 2 0 0 90 5 294
2017 First official language - French 39 51 5 0 6 0 0 89 6 38
2014 First official language - English 58 32 6 3 1 0 0 91 4 251
2014 First official language - French 43 41 15 0 0 0 0 85 0 33
2011 First official language - English 52 30 8 4 5 1 0 83 9 415
2011 First official language - French 25 31 23 9 10 0 3 57 20 41
2008 First official language - English 38 39 12 5 6 0 0 78 11 402
2008 First official language - French 26 48 9 11 7 0 0 74 17 46

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 28 11 5 2 1 0 81 7 294
2017 First official language - French 36 37 16 5 6 0 0 73 11 38
2014 First official language - English 39 34 14 7 5 0 0 73 12 253
2014 First official language - French 30 34 16 14 2 3 0 66 17 33
2011 First official language - English 45 25 13 8 8 1 0 71 16 417
2011 First official language - French 20 18 28 17 15 0 3 39 32 41

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 30 10 6 2 0 0 82 8 294
2017 First official language - French 38 35 13 5 8 0 0 73 13 38
2014 First official language - English 42 33 14 8 4 0 0 75 12 253
2014 First official language - French 30 31 30 3 6 0 0 60 9 33
2011 First official language - English 46 28 11 9 5 1 0 75 14 418
2011 First official language - French 16 30 23 13 15 0 3 47 29 41
2008 First official language - English 31 41 12 9 6 0 0 72 15 403
2008 First official language - French 22 39 11 22 7 0 0 61 28 46

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 23 15 11 4 2 1 69 15 294
2017 First official language - French 33 22 16 19 8 0 3 56 28 38
2014 First official language - English 39 25 18 9 6 3 0 66 15 253
2014 First official language - French 32 21 13 17 13 3 0 55 31 33
2011 First official language - English 44 20 12 9 10 5 0 68 20 417
2011 First official language - French 17 23 12 11 35 0 3 40 47 41
2008 First official language - English 30 31 17 9 9 4 1 64 19 403
2008 First official language - French 22 33 15 9 15 7 0 58 26 46
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 13 53 34 294
2017 First official language - French 27 42 31 38
2014 First official language - English 16 56 28 253
2014 First official language - French 29 29 43 33
2011 First official language - English 18 52 30 416
2011 First official language - French 40 23 36 41

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 46 14 22 2 11 5 38
2017 First official language - French 20 19 52 10 0 0 10
2014 First official language - English 34 22 16 12 9999 15 42
2011 First official language - English 41 15 21 11 9999 13 72
2011 First official language - French 25 14 55 7 9999 0 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 17 83 294
2017 First official language - French 24 76 38
2014 First official language - English 13 87 252
2014 First official language - French 21 79 33

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 61 51
2014 First official language - English 47 33

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 55 51
2014 First official language - English 55 33

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 51
2014 First official language - English 0 33

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 51

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 51

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 53 51
2014 First official language - English 45 33

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 51
2014 First official language - English 46 33

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 51
2014 First official language - English 42 33

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 51
2014 First official language - English 30 33

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 51
2014 First official language - English 24 33

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 59 51
2014 First official language - English 48 33

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 39 51
2014 First official language - English 39 33

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 51
2014 First official language - English 0 33

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 51

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 51
2014 First official language - English 32 33

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 51
2014 First official language - English 42 33

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 51
2014 First official language - English 16 33

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 61 51
2014 First official language - English 62 33

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 51
2014 First official language - English 45 33

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 51
2014 First official language - English 20 33

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 51

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 51
2014 First official language - English 17 33

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 51
2014 First official language - English 23 33

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 46

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 25 46

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 46
2014 First official language - English 16 33

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 46

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 46

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 46
2014 First official language - English 25 33

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 46
2014 First official language - English 45 33

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 46

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 51 46
2014 First official language - English 51 33

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 46
2014 First official language - English 15 33

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 98 2 51

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 19 17 7 4 21 5 62 15 294
2017 First official language - French 21 32 13 3 13 18 0 65 20 38
2014 First official language - English 28 25 18 5 3 16 4 67 10 253
2014 First official language - French 15 32 20 5 0 23 6 65 7 33

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 30 12 2 4 5 0 81 6 294
2017 First official language - French 28 42 8 10 6 5 0 74 17 38
2014 First official language - English 45 33 14 2 2 3 0 80 5 253
2014 First official language - French 36 35 23 0 0 3 3 76 0 33
2011 First official language - English 49 32 10 5 3 2 0 82 8 417
2011 First official language - French 29 27 26 5 11 0 3 57 17 41
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 51 7 4 0 1 1 88 4 294
2017 First official language - French 29 63 3 3 3 0 0 92 5 38
2014 First official language - English 32 53 10 1 0 0 3 88 1 253
2014 First official language - French 26 63 5 5 0 0 0 89 5 33
2011 First official language - English 30 51 8 5 2 2 2 84 7 418
2011 First official language - French 21 39 27 6 3 0 5 63 9 41
2008 First official language - English 27 56 7 3 2 1 2 86 6 403
2008 First official language - French 15 57 13 11 2 0 2 73 13 46

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 31 19 7 2 19 2 66 11 293
2017 First official language - French 18 34 18 11 6 13 0 60 19 38
2014 First official language - English 20 32 22 9 2 11 5 62 12 253
2014 First official language - French 18 20 29 7 7 14 5 47 17 33
2011 First official language - English 21 31 18 10 7 11 3 60 20 416
2011 First official language - French 5 23 22 15 23 7 5 33 43 41

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 30 7 3 1 8 2 89 4 294
2017 First official language - French 36 35 21 5 0 3 0 73 5 38
2014 First official language - English 44 34 10 5 0 4 3 84 6 253
2014 First official language - French 32 48 12 0 0 6 3 86 0 33
2011 First official language - English 43 31 9 5 4 6 2 80 10 418
2011 First official language - French 25 32 16 11 9 2 5 61 22 41
2008 First official language - English 31 39 12 6 2 7 2 77 10 403
2008 First official language - French 26 28 24 7 11 2 2 57 18 46

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 31 10 3 1 9 2 84 5 294
2017 First official language - French 39 37 16 5 0 3 0 78 5 38
2014 First official language - English 42 34 8 7 2 5 2 82 9 252
2014 First official language - French 34 33 20 4 0 6 3 73 5 33
2011 First official language - English 38 31 12 6 3 8 2 76 10 418
2011 First official language - French 21 24 24 8 14 5 5 50 24 41
2008 First official language - English 31 34 13 9 5 5 2 71 15 403
2008 First official language - French 33 35 13 7 13 0 0 67 20 46
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 5 95 293
2014 First official language - English 4 96 253

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 53 15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 60 15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 15

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 15

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - English 47 15

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 15

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 15

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 53 15

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 15

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 46 13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 54 13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 85 13

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 100 0 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 15 16 2 2 28 6 68 7 294
2017 First official language - French 29 22 21 6 5 16 0 61 13 37
2014 First official language - English 27 25 18 2 1 22 6 71 5 253
2014 First official language - French 21 35 17 0 0 19 8 77 0 33

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 27 9 2 2 6 0 86 4 294
2017 First official language - French 36 34 14 5 3 8 0 76 8 38
2014 First official language - English 48 32 12 2 0 5 0 85 3 253
2014 First official language - French 31 54 9 0 0 7 0 91 0 33
2011 First official language - English 51 31 7 4 3 4 0 85 8 417
2011 First official language - French 42 24 24 3 7 0 0 66 10 41
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 34 18 7 13 0 1 62 20 293
2017 First official language - French 18 25 14 24 19 0 0 43 43 38

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 30 26 14 4 0 1 56 18 294
2017 First official language - French 18 24 31 16 11 0 0 42 27 38

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 33 15 5 2 0 2 78 7 294
2017 First official language - French 31 24 18 18 6 0 3 57 25 38

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 27 22 10 11 0 1 57 21 294
2017 First official language - French 15 24 34 16 11 0 0 39 27 38

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 26 10 5 4 0 5 80 10 294
2017 First official language - French 23 24 24 11 16 0 2 48 27 38

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 34 18 10 7 0 0 65 16 293
2017 First official language - French 7 24 35 21 13 0 0 31 34 38

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 38 15 7 4 1 1 74 11 293
2017 First official language - French 20 37 29 8 6 0 0 57 14 38

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 33 21 8 4 1 1 67 12 293
2017 First official language - French 13 42 29 3 11 0 3 56 14 38

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 31 17 6 4 1 1 73 10 293
2017 First official language - French 21 39 26 11 3 0 0 60 13 38

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 35 15 9 4 1 0 72 13 293
2017 First official language - French 34 42 19 6 0 0 0 76 6 38

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 27 14 6 2 0 1 78 8 294
2017 First official language - French 35 32 13 13 6 0 0 68 19 38

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 72 14 6 4 3 1 1 87 7 293
2017 First official language - French 58 26 5 6 5 0 0 84 11 38

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 29 9 6 3 0 0 82 9 294
2017 First official language - French 47 31 13 8 0 0 0 78 8 38

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 26 10 6 3 0 1 81 9 294
2017 First official language - French 54 21 14 8 3 0 0 75 11 38

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 18 4 3 2 0 20 89 6 293
2017 First official language - French 47 29 0 8 0 0 16 90 10 38

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 21 6 3 1 0 5 90 4 293
2017 First official language - French 73 13 3 3 6 0 3 89 9 38

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 22 11 4 3 1 2 82 7 294
2017 First official language - French 70 11 5 8 6 0 0 81 14 37

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 38 9 5 1 0 1 85 7 292
2017 First official language - French 37 34 21 8 0 0 0 71 8 38

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 37 38 8 1 0 0 53 10 294
2017 First official language - French 11 44 34 5 6 0 0 55 11 38

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 14 43 27 11 0 0 39 18 293
2017 First official language - French 3 13 39 25 19 0 0 45 16 38

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 44 11 6 2 2 0 81 8 294
2017 First official language - French 15 34 22 15 8 5 0 52 25 38

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 48 12 8 3 1 0 77 11 294
2017 First official language - French 15 44 19 11 8 3 0 61 19 38
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 17 83 294
2017 First official language - French 19 81 38
2014 First official language - English 14 86 249
2014 First official language - French 20 80 33

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 88 12 51
2014 First official language - English 92 8 32

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 29 4 4 2 0 0 89 7 45
2014 First official language - English 68 16 5 12 0 0 0 84 12 29
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 32 22 11 9 3 0 23 77 294
2017 First official language - French 18 23 24 21 14 0 0 18 82 38

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 218
2017 First official language - French 13 31

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 31 218
2017 First official language - French 30 31

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 218
2017 First official language - French 17 31

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 218
2017 First official language - French 55 31

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 218
2017 First official language - French 13 31

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 218
2017 First official language - French 51 31

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 9 56 13 7 3 13 212
2017 First official language - French 9 38 6 13 7 26 31

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 29 11 19 11 2 3 57 32 220
2017 First official language - French 25 10 26 16 20 0 3 36 37 31

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 14 15 19 34 5 6 24 59 220
2017 First official language - French 6 9 35 17 26 0 6 17 45 31
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