2017 Public Service Employee Survey Results for Canadian Grain Commission by Question 104. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	34	50	13	3	0	0	84	3	25
2017	Compliance, inspection and enforcement	48	37	6	7	3	0	85	10	71
2017	Science and technology	53	44	2	2	0	0	97	2	59
2017	Administration and operations	50	42	3	5	0	0	92	5	34
2017	Human resources	54	42	5	0	0	0	95	0	19
2017	Financial management	71	29	0	0	0	0	100	0	14
2017	Information technology	48	45	0	7	0	0	93	7	27
2017	Other services to the public	38	50	11	0	0	0	89	0	10
2017	None of the above	35	47	4	15	0	0	81	15	26
2014	Federal regulators	33	43	4	16	4	0	76	20	27
2014	Compliance, inspection and enforcement	28	53	7	12	1	0	80	13	63
2014	Science and technology	40	52	6	1	0	1	93	1	69
2014	Administration and operations	49	41	3	3	3	0	90	7	31
2014	Human resources	58	36	5	0	0	0	95	0	19
2014	Financial management	45	55	0	0	0	0	100	0	11
2014	Information technology	56	39	0	6	0	0	94	6	18
2014	None of the above	34	55	0	11	0	0	89	11	15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	78	22	0	0	0	0	0	100	0	25
2017	Compliance, inspection and enforcement	75	18	1	1	1	0	3	96	3	71
2017	Science and technology	81	15	0	2	0	0	2	98	2	59
2017	Administration and operations	86	6	3	0	0	0	5	97	0	34
2017	Human resources	89	5	6	0	0	0	0	94	0	19
2017	Financial management	93	7	0	0	0	0	0	100	0	14
2017	Information technology	85	11	4	0	0	0	0	96	0	27
2017	Other services to the public	90	10	0	0	0	0	0	100	0	10
2017	None of the above	70	15	7	4	0	4	0	88	4	26
2014	Federal regulators	70	26	0	0	4	0	0	96	4	27
2014	Compliance, inspection and enforcement	76	15	9	0	0	0	0	91	0	63
2014	Science and technology	75	15	3	1	0	1	5	96	1	69
2014	Administration and operations	84	12	0	3	0	0	0	97	3	31
2014	Human resources	89	11	0	0	0	0	0	100	0	19
2014	Financial management	91	0	0	0	0	9	0	100	0	11
2014	Information technology	94	0	0	0	0	0	6	100	0	18
2014	None of the above	81	10	0	0	9	0	0	91	9	15

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	89	7	4	0	0	0	96	0	25
2017	Compliance, inspection and enforcement	72	14	3	6	1	4	90	7	71
2017	Science and technology	80	15	2	0	2	2	97	2	59
2017	Administration and operations	75	12	3	5	0	5	91	6	34
2017	Human resources	84	16	0	0	0	0	100	0	19
2017	Financial management	93	7	0	0	0	0	100	0	14
2017	Information technology	85	15	0	0	0	0	100	0	27
2017	Other services to the public	100	0	0	0	0	0	100	0	10
2017	None of the above	62	11	8	12	4	4	76	16	26
2014	Federal regulators	78	22	0	0	0	0	100	0	27
2014	Compliance, inspection and enforcement	75	13	3	6	2	1	89	8	63
2014	Science and technology	80	13	2	1	0	5	97	1	69
2014	Administration and operations	74	13	3	6	0	3	90	7	31
2014	Human resources	90	5	5	0	0	0	95	0	19
2014	Financial management	82	18	0	0	0	0	100	0	11
2014	Information technology	94	6	0	0	0	0	100	0	18
2014	None of the above	68	23	0	0	9	0	91	9	15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	36	35	4	7	19	70	26	25
2017	Compliance, inspection and enforcement	31	42	8	14	4	73	18	71
2017	Science and technology	32	46	7	9	6	79	15	59
2017	Administration and operations	64	25	3	5	3	89	8	34
2017	Human resources	49	30	16	5	0	79	5	19
2017	Financial management	36	44	7	14	0	79	14	14
2017	Information technology	44	37	0	11	7	82	18	27
2017	Other services to the public	30	39	21	10	0	69	10	10
2017	None of the above	30	46	4	12	8	76	20	26
2014	Federal regulators	45	23	8	12	12	68	24	27
2014	Compliance, inspection and enforcement	43	38	12	5	2	81	7	62
2014	Science and technology	29	44	12	11	4	73	14	69
2014	Administration and operations	49	39	0	10	3	87	13	31
2014	Human resources	59	21	16	5	0	80	5	19
2014	Financial management	36	64	0	0	0	100	0	11
2014	Information technology	50	44	0	6	0	94	6	18
2014	None of the above	61	18	5	16	0	79	16	15

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	38	51	8	3	0	0	89	3	25
2017	Compliance, inspection and enforcement	44	45	1	6	4	0	89	10	71
2017	Science and technology	49	37	7	4	2	2	88	5	59
2017	Administration and operations	51	36	3	8	3	0	87	11	34
2017	Human resources	55	28	11	5	0	0	83	5	19
2017	Financial management	57	36	7	0	0	0	93	0	14
2017	Information technology	63	26	11	0	0	0	89	0	27
2017	Other services to the public	52	48	0	0	0	0	100	0	10
2017	None of the above	31	30	19	21	0	0	61	21	26
2014	Federal regulators	43	33	12	12	0	0	76	12	27
2014	Compliance, inspection and enforcement	30	40	21	6	3	0	70	9	63
2014	Science and technology	26	49	12	12	2	0	75	13	69
2014	Administration and operations	40	28	19	13	0	0	68	13	31
2014	Human resources	43	52	0	5	0	0	95	5	19
2014	Financial management	45	55	0	0	0	0	100	0	11
2014	Information technology	50	50	0	0	0	0	100	0	18
2014	None of the above	62	33	5	0	0	0	95	0	15

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	58	34	0	7	0	93	7	25
2017	Compliance, inspection and enforcement	30	47	11	10	3	76	13	71
2017	Science and technology	53	31	12	3	0	84	3	59
2017	Administration and operations	44	37	6	13	0	81	13	34
2017	Human resources	49	41	5	5	0	90	5	19
2017	Financial management	41	29	30	0	0	70	0	14
2017	Information technology	52	37	11	0	0	89	0	27
2017	Other services to the public	40	50	9	0	0	91	0	10
2017	None of the above	46	27	11	12	4	73	16	26
2014	Federal regulators	37	36	19	4	4	73	8	27
2014	Compliance, inspection and enforcement	39	37	18	3	3	76	6	63
2014	Science and technology	42	41	10	5	3	82	7	69
2014	Administration and operations	24	48	22	3	3	71	7	31
2014	Human resources	54	36	5	5	0	89	5	19
2014	Financial management	54	46	0	0	0	100	0	11
2014	Information technology	56	39	6	0	0	94	0	18
2014	None of the above	60	23	12	0	5	83	5	15

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	58	42	0	0	0	100	0	25
2017	Compliance, inspection and enforcement	41	42	7	6	4	83	10	71
2017	Science and technology	65	26	5	3	0	91	3	59
2017	Administration and operations	66	20	5	8	0	86	8	34
2017	Human resources	54	46	0	0	0	100	0	19
2017	Financial management	56	37	7	0	0	93	0	14
2017	Information technology	81	15	0	4	0	96	4	27
2017	Other services to the public	42	48	10	0	0	90	0	10
2017	None of the above	42	39	15	0	4	81	4	26
2014	Federal regulators	47	45	4	4	0	92	4	27
2014	Compliance, inspection and enforcement	44	41	11	3	2	84	5	63
2014	Science and technology	50	37	12	1	0	86	1	69
2014	Administration and operations	49	38	9	3	0	87	3	31
2014	Human resources	58	36	5	0	0	95	0	19
2014	Financial management	63	37	0	0	0	100	0	11
2014	Information technology	67	33	0	0	0	100	0	18
2014	None of the above	65	25	5	0	5	90	5	15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	50	43	4	3	0	93	3	25
2017	Compliance, inspection and enforcement	59	34	4	1	1	93	3	71
2017	Science and technology	56	41	2	2	0	97	2	59
2017	Administration and operations	79	19	0	3	0	97	3	34
2017	Human resources	74	20	6	0	0	94	0	19
2017	Financial management	56	44	0	0	0	100	0	14
2017	Information technology	74	26	0	0	0	100	0	27
2017	Other services to the public	48	31	10	10	0	80	10	10
2017	None of the above	46	35	19	0	0	81	0	26
2014	Federal regulators	57	27	8	4	4	84	8	27
2014	Compliance, inspection and enforcement	47	42	5	5	2	88	7	63
2014	Science and technology	44	44	8	5	0	87	5	69
2014	Administration and operations	63	28	6	3	0	91	3	31
2014	Human resources	85	15	0	0	0	100	0	19
2014	Financial management	81	19	0	0	0	100	0	11
2014	Information technology	72	28	0	0	0	100	0	18
2014	None of the above	65	25	10	0	0	90	0	15

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	39	23	19	15	4	0	62	19	25
2017	Compliance, inspection and enforcement	31	30	18	10	11	0	60	21	71
2017	Science and technology	46	35	10	8	0	0	81	8	59
2017	Administration and operations	72	17	8	3	0	0	89	3	34
2017	Human resources	78	22	0	0	0	0	100	0	19
2017	Financial management	71	22	7	0	0	0	93	0	14
2017	Information technology	70	18	7	0	4	0	89	4	27
2017	Other services to the public	40	39	11	10	0	0	79	10	10
2017	None of the above	23	51	11	7	8	0	74	15	26
2014	Federal regulators	36	32	12	8	12	0	68	20	27
2014	Compliance, inspection and enforcement	30	34	10	15	12	0	64	26	63
2014	Science and technology	25	48	13	8	4	2	75	12	69
2014	Administration and operations	45	42	3	10	0	0	87	10	31
2014	Human resources	90	10	0	0	0	0	100	0	19
2014	Financial management	45	46	9	0	0	0	91	0	11
2014	Information technology	44	44	0	11	0	0	89	11	18
2014	None of the above	41	38	0	9	12	0	78	22	15

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	61	22	0	4	0	0	13	96	4	25
2017	Compliance, inspection and enforcement	79	13	3	1	1	1	1	94	3	70
2017	Science and technology	42	20	9	11	0	3	14	75	14	59
2017	Administration and operations	33	40	9	11	0	0	8	79	12	34
2017	Human resources	30	25	19	10	5	0	11	61	18	19
2017	Financial management	64	21	7	0	0	0	8	92	0	14
2017	Information technology	37	33	11	0	4	4	11	82	4	27
2017	Other services to the public	61	39	0	0	0	0	0	100	0	10
2017	None of the above	41	26	8	4	8	0	13	77	14	26
2014	Federal regulators	63	21	4	0	4	0	8	91	4	27
2014	Compliance, inspection and enforcement	63	29	3	2	3	0	0	92	5	63
2014	Science and technology	26	12	20	12	11	2	18	47	28	69
2014	Administration and operations	51	26	3	10	3	0	7	83	13	31
2014	Human resources	52	11	5	15	0	0	17	76	19	19
2014	Financial management	63	27	0	0	0	0	10	100	0	11
2014	Information technology	44	33	6	11	0	0	6	82	12	18
2014	None of the above	75	5	5	10	5	0	0	80	15	15

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	39	46	11	3	0	85	3	25
2017	Compliance, inspection and enforcement	38	42	7	13	0	80	13	71
2017	Science and technology	51	37	10	0	2	88	2	59
2017	Administration and operations	54	30	8	8	0	84	8	34
2017	Human resources	44	46	10	0	0	90	0	19
2017	Financial management	41	52	7	0	0	93	0	14
2017	Information technology	44	52	4	0	0	96	0	27
2017	Other services to the public	30	60	0	9	0	91	9	10
2017	None of the above	27	46	11	8	8	73	16	26
2014	Federal regulators	30	44	22	0	4	74	4	27
2014	Compliance, inspection and enforcement	26	57	9	2	6	83	8	63
2014	Science and technology	35	47	14	4	0	82	4	69
2014	Administration and operations	23	60	6	0	10	84	10	31
2014	Human resources	43	46	5	5	0	89	5	19
2014	Financial management	73	27	0	0	0	100	0	11
2014	Information technology	39	61	0	0	0	100	0	18
2014	None of the above	28	44	17	11	0	72	11	15

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	23	38	15	15	0	0	9	67	16	25
2017	Compliance, inspection and enforcement	28	41	13	10	8	0	0	69	18	71
2017	Science and technology	34	41	15	8	2	0	0	75	10	59
2017	Administration and operations	39	37	5	16	3	0	0	76	19	34
2017	Human resources	49	31	16	5	0	0	0	79	5	19
2017	Financial management	28	58	14	0	0	0	0	86	0	14
2017	Information technology	37	41	4	7	7	4	0	81	15	27
2017	Other services to the public	20	59	0	21	0	0	0	79	21	10
2017	None of the above	7	43	18	22	8	0	0	51	31	26
2014	Federal regulators	19	44	23	7	8	0	0	62	15	27
2014	Compliance, inspection and enforcement	17	42	22	12	7	0	0	59	18	63
2014	Science and technology	22	37	23	10	5	1	0	60	16	69
2014	Administration and operations	23	49	16	3	10	0	0	72	13	31
2014	Human resources	38	47	11	5	0	0	0	84	5	19
2014	Financial management	55	36	0	9	0	0	0	91	9	11
2014	Information technology	50	50	0	0	0	0	0	100	0	18
2014	None of the above	38	33	15	10	5	0	0	70	15	15

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	42	31	13	15	0	73	15	25
2017	Compliance, inspection and enforcement	46	35	11	3	4	82	7	71
2017	Science and technology	47	38	10	5	0	85	5	58
2017	Administration and operations	39	42	5	8	5	81	13	34
2017	Human resources	33	50	16	0	0	84	0	19
2017	Financial management	43	44	14	0	0	86	0	14
2017	Information technology	40	41	4	7	7	81	15	27
2017	Other services to the public	50	38	11	0	0	89	0	10
2017	None of the above	23	34	18	20	4	58	24	26

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	70	19	8	3	0	89	3	25
2017	Compliance, inspection and enforcement	49	38	7	6	0	87	6	71
2017	Science and technology	60	34	5	2	0	94	2	59
2017	Administration and operations	68	21	8	3	0	89	3	34
2017	Human resources	55	40	0	5	0	95	5	19
2017	Financial management	71	29	0	0	0	100	0	14
2017	Information technology	59	33	0	4	4	93	7	27
2017	Other services to the public	80	20	0	0	0	100	0	10
2017	None of the above	31	53	12	4	0	84	4	26
2014	Federal regulators	50	42	4	4	0	92	4	27
2014	Compliance, inspection and enforcement	45	39	11	3	2	84	5	63
2014	Science and technology	48	41	8	3	0	89	3	69
2014	Administration and operations	55	32	6	6	0	88	6	31
2014	Human resources	53	31	16	0	0	84	0	19
2014	Financial management	82	18	0	0	0	100	0	11
2014	Information technology	78	22	0	0	0	100	0	18
2014	None of the above	41	48	0	10	0	90	10	15

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	38	38	4	8	3	9	84	12	25
2017	Compliance, inspection and enforcement	34	37	7	10	13	0	70	23	71
2017	Science and technology	43	34	10	8	5	0	76	14	59
2017	Administration and operations	51	28	3	16	3	0	79	19	34
2017	Human resources	49	51	0	0	0	0	100	0	19
2017	Financial management	42	51	7	0	0	0	93	0	14
2017	Information technology	44	41	4	4	7	0	85	11	27
2017	Other services to the public	30	58	11	0	0	0	89	0	10
2017	None of the above	15	35	15	27	8	0	50	35	26

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	66	31	4	0	0	96	0	25
2017	Compliance, inspection and enforcement	66	25	7	1	0	92	1	71
2017	Science and technology	76	15	7	0	2	91	2	59
2017	Administration and operations	89	5	3	3	0	95	3	34
2017	Human resources	70	25	5	0	0	95	0	19
2017	Financial management	71	29	0	0	0	100	0	14
2017	Information technology	63	33	0	4	0	96	4	27
2017	Other services to the public	80	20	0	0	0	100	0	10
2017	None of the above	34	38	15	5	8	73	12	26
2014	Federal regulators	66	26	8	0	0	92	0	27
2014	Compliance, inspection and enforcement	60	32	6	0	1	92	1	63
2014	Science and technology	68	23	7	1	0	91	1	69
2014	Administration and operations	71	19	10	0	0	90	0	31
2014	Human resources	64	31	5	0	0	95	0	19
2014	Financial management	91	9	0	0	0	100	0	11
2014	Information technology	72	28	0	0	0	100	0	18
2014	None of the above	40	45	15	0	0	85	0	15

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	43	27	15	12	3	0	70	15	25
2017	Compliance, inspection and enforcement	27	42	10	8	13	0	69	21	71
2017	Science and technology	44	32	14	9	2	0	76	10	59
2017	Administration and operations	58	25	3	11	3	0	83	14	33
2017	Human resources	41	44	15	0	0	0	85	0	19
2017	Financial management	71	29	0	0	0	0	100	0	14
2017	Information technology	26	67	0	4	4	0	93	7	27
2017	Other services to the public	30	59	0	11	0	0	89	11	10
2017	None of the above	16	34	19	12	19	0	50	31	26
2014	Federal regulators	43	33	0	16	8	0	76	24	27
2014	Compliance, inspection and enforcement	28	32	18	17	5	0	60	22	63
2014	Science and technology	23	46	16	13	2	0	69	15	69
2014	Administration and operations	43	26	12	6	10	3	71	17	31
2014	Human resources	54	42	0	5	0	0	95	5	19
2014	Financial management	55	45	0	0	0	0	100	0	11
2014	Information technology	56	39	6	0	0	0	94	0	18
2014	None of the above	18	47	15	7	13	0	65	20	15

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	58	31	4	4	3	0	89	7	25
2017	Compliance, inspection and enforcement	28	39	17	8	6	1	69	14	71
2017	Science and technology	45	32	10	5	7	0	78	12	59
2017	Administration and operations	61	22	14	0	3	0	83	3	34
2017	Human resources	69	16	15	0	0	0	85	0	19
2017	Financial management	63	30	7	0	0	0	93	0	14
2017	Information technology	55	26	15	0	4	0	81	4	27
2017	Other services to the public	40	40	9	11	0	0	80	11	10
2017	None of the above	23	39	19	8	11	0	61	19	26
2014	Federal regulators	46	38	4	8	4	0	84	12	27
2014	Compliance, inspection and enforcement	29	42	14	12	3	0	71	15	63
2014	Science and technology	39	29	21	11	0	0	68	11	69
2014	Administration and operations	39	19	26	12	3	0	58	16	31
2014	Human resources	42	42	10	5	0	0	85	5	19
2014	Financial management	73	27	0	0	0	0	100	0	11
2014	Information technology	67	33	0	0	0	0	100	0	18
2014	None of the above	28	37	18	13	5	0	64	18	15

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	55	31	4	7	3	0	0	85	11	25
2017	Compliance, inspection and enforcement	44	38	8	4	4	0	1	83	9	71
2017	Science and technology	44	29	19	4	5	0	0	72	8	59
2017	Administration and operations	64	28	5	3	0	0	0	92	3	34
2017	Human resources	64	21	5	5	0	0	5	90	5	19
2017	Financial management	57	36	7	0	0	0	0	93	0	14
2017	Information technology	48	41	4	4	4	0	0	89	7	27
2017	Other services to the public	40	60	0	0	0	0	0	100	0	10
2017	None of the above	27	39	19	11	4	0	0	66	15	26
2014	Federal regulators	42	42	12	4	0	0	0	84	4	27
2014	Compliance, inspection and enforcement	33	46	10	10	2	0	0	79	11	63
2014	Science and technology	32	42	17	6	2	2	0	75	8	69
2014	Administration and operations	46	28	20	6	0	0	0	74	6	31
2014	Human resources	53	47	0	0	0	0	0	100	0	19
2014	Financial management	73	27	0	0	0	0	0	100	0	11
2014	Information technology	67	28	6	0	0	0	0	94	0	18
2014	None of the above	43	45	12	0	0	0	0	88	0	15

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	55	38	7	0	0	93	0	25
2017	Compliance, inspection and enforcement	49	32	11	6	1	82	7	71
2017	Science and technology	52	31	9	8	0	83	8	59
2017	Administration and operations	73	14	3	8	3	87	11	34
2017	Human resources	64	32	5	0	0	95	0	19
2017	Financial management	49	36	15	0	0	85	0	14
2017	Information technology	48	45	7	0	0	93	0	27
2017	Other services to the public	52	39	0	9	0	91	9	10
2017	None of the above	42	26	16	5	11	68	16	26
2014	Federal regulators	52	33	11	0	4	85	4	27
2014	Compliance, inspection and enforcement	40	46	6	5	3	86	8	63
2014	Science and technology	52	34	10	3	1	86	4	68
2014	Administration and operations	39	44	10	3	3	84	7	31
2014	Human resources	53	36	5	5	0	89	5	19
2014	Financial management	81	19	0	0	0	100	0	11
2014	Information technology	72	28	0	0	0	100	0	18
2014	None of the above	54	21	13	12	0	75	12	15

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	32	24	16	15	4	0	9	62	21	24
2017	Compliance, inspection and enforcement	50	36	7	3	0	0	4	90	3	70
2017	Science and technology	51	30	16	2	0	2	0	82	2	59
2017	Administration and operations	44	26	19	12	0	0	0	70	12	34
2017	Human resources	15	54	16	10	0	0	5	73	10	19
2017	Financial management	36	49	0	15	0	0	0	85	15	14
2017	Information technology	45	33	11	11	0	0	0	78	11	27
2017	Other services to the public	60	31	9	0	0	0	0	91	0	10
2017	None of the above	39	46	11	4	0	0	0	84	4	26
2014	Federal regulators	35	33	28	4	0	0	0	68	4	27
2014	Compliance, inspection and enforcement	37	40	14	3	2	0	3	80	5	63
2014	Science and technology	33	42	18	7	1	0	0	74	8	69
2014	Administration and operations	32	42	20	3	3	0	0	74	6	31
2014	Human resources	20	26	37	11	0	0	6	50	11	19
2014	Financial management	18	18	46	9	9	0	0	36	18	11
2014	Information technology	33	28	17	22	0	0	0	61	22	18
2014	None of the above	47	31	0	10	5	0	7	84	16	15

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	31	34	27	4	0	4	32	33	25
2017	Compliance, inspection and enforcement	1	15	30	30	20	0	4	51	18	71
2017	Science and technology	5	15	35	23	16	2	3	41	22	59
2017	Administration and operations	5	24	28	25	17	0	0	43	29	34
2017	Human resources	5	38	26	26	5	0	0	31	43	19
2017	Financial management	0	22	49	15	15	0	0	30	22	14
2017	Information technology	4	11	56	22	8	0	0	29	15	27
2017	Other services to the public	0	29	30	31	10	0	0	41	29	10
2017	None of the above	4	16	30	31	15	0	4	48	21	26
2014	Federal regulators	7	30	32	19	8	0	4	28	38	27
2014	Compliance, inspection and enforcement	3	14	49	23	9	2	0	33	17	63
2014	Science and technology	6	9	52	23	10	0	0	33	15	69
2014	Administration and operations	3	32	29	29	7	0	0	36	35	31
2014	Human resources	0	25	54	5	16	0	0	21	25	19
2014	Financial management	9	45	36	0	9	0	0	9	55	11
2014	Information technology	11	11	67	6	6	0	0	11	22	18
2014	None of the above	18	29	25	28	0	0	0	28	47	15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	22	47	11	19	0	0	30	22	25
2017	Compliance, inspection and enforcement	3	16	18	28	30	1	4	61	19	71
2017	Science and technology	2	7	20	22	37	4	8	67	10	59
2017	Administration and operations	5	13	19	31	25	6	0	60	20	34
2017	Human resources	0	10	31	44	15	0	0	59	10	19
2017	Financial management	0	0	36	43	22	0	0	64	0	14
2017	Information technology	4	0	33	37	23	0	3	62	4	27
2017	Other services to the public	0	9	20	31	20	20	0	64	11	10
2017	None of the above	12	19	15	27	19	4	4	50	34	26
2014	Federal regulators	7	23	41	13	12	0	4	26	31	27
2014	Compliance, inspection and enforcement	9	28	31	10	21	0	2	31	37	63
2014	Science and technology	6	21	38	20	12	2	1	33	28	67
2014	Administration and operations	6	13	45	26	10	0	0	36	20	31
2014	Human resources	0	26	27	26	16	5	0	44	28	19
2014	Financial management	0	19	63	9	9	0	0	18	19	11
2014	Information technology	11	17	44	22	6	0	0	28	28	18
2014	None of the above	7	39	20	15	19	0	0	34	46	15

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	4	19	39	23	15	0	0	38	22	25
2017	Compliance, inspection and enforcement	8	18	23	18	20	6	7	44	31	71
2017	Science and technology	2	9	32	19	26	2	10	51	13	59
2017	Administration and operations	11	17	27	22	23	0	0	45	28	34
2017	Human resources	13	5	21	35	26	0	0	61	18	19
2017	Financial management	0	7	31	37	24	0	0	61	7	13
2017	Information technology	11	15	29	30	11	4	0	43	27	27
2017	Other services to the public	19	0	30	41	10	0	0	51	19	10
2017	None of the above	4	26	27	12	15	12	4	32	36	26
2014	Federal regulators	17	19	30	18	8	4	4	28	39	27
2014	Compliance, inspection and enforcement	6	19	30	21	18	0	6	42	27	63
2014	Science and technology	8	19	23	29	10	8	3	44	31	69
2014	Administration and operations	3	22	33	29	13	0	0	42	25	31
2014	Human resources	0	16	26	21	37	0	0	58	16	19
2014	Financial management	0	9	27	45	19	0	0	64	9	11
2014	Information technology	6	6	44	39	6	0	0	44	11	18
2014	None of the above	13	15	43	9	19	0	0	29	28	15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	8	26	43	23	0	0	66	8	25
2017	Compliance, inspection and enforcement	0	1	24	30	32	1	11	71	2	71
2017	Science and technology	2	2	20	29	41	2	5	75	4	59
2017	Administration and operations	0	0	25	44	29	0	3	74	0	34
2017	Human resources	0	29	16	40	15	0	0	56	29	19
2017	Financial management	0	0	31	37	32	0	0	69	0	13
2017	Information technology	0	15	30	34	22	0	0	55	15	27
2017	Other services to the public	0	9	10	41	30	0	10	79	10	10
2017	None of the above	8	0	27	30	27	4	4	62	9	26
2014	Federal regulators	0	7	30	47	8	0	8	60	8	26
2014	Compliance, inspection and enforcement	0	5	22	43	27	0	3	73	5	63
2014	Science and technology	4	7	25	36	28	0	0	64	11	68
2014	Administration and operations	0	6	41	42	10	0	0	52	6	31
2014	Human resources	0	5	31	32	32	0	0	64	5	19
2014	Financial management	0	9	45	18	27	0	0	45	9	11
2014	Information technology	11	17	44	28	0	0	0	28	28	18
2014	None of the above	5	10	18	36	23	0	7	64	17	15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	7	15	30	19	19	0	9	42	25	25
2017	Compliance, inspection and enforcement	6	8	28	27	24	0	7	55	15	71
2017	Science and technology	7	17	27	20	23	3	4	46	25	59
2017	Administration and operations	5	22	33	11	23	3	3	36	29	34
2017	Human resources	10	38	31	6	15	0	0	21	48	19
2017	Financial management	0	35	15	29	15	7	0	47	37	14
2017	Information technology	11	22	22	22	22	0	0	44	34	27
2017	Other services to the public	0	0	29	51	20	0	0	71	0	10
2017	None of the above	20	4	19	16	34	4	4	54	25	26
2014	Federal regulators	15	21	43	13	4	4	0	18	37	27
2014	Compliance, inspection and enforcement	14	17	44	15	11	0	0	25	31	63
2014	Science and technology	18	18	29	18	16	0	0	34	36	69
2014	Administration and operations	28	6	46	13	6	0	0	19	35	31
2014	Human resources	16	10	37	21	11	0	5	34	27	19
2014	Financial management	0	36	46	18	0	0	0	18	36	11
2014	Information technology	44	39	17	0	0	0	0	0	83	18
2014	None of the above	7	36	38	19	0	0	0	19	43	15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	4	4	7	34	42	9	0	84	8	25
2017	Compliance, inspection and enforcement	0	6	18	32	30	4	10	72	7	71
2017	Science and technology	0	3	14	32	34	5	12	80	4	59
2017	Administration and operations	0	13	24	28	25	6	3	59	15	34
2017	Human resources	0	20	26	39	16	0	0	55	20	19
2017	Financial management	0	7	22	38	23	9	0	68	8	13
2017	Information technology	0	0	7	44	45	4	0	92	0	27
2017	Other services to the public	0	0	28	21	30	20	0	65	0	10
2017	None of the above	4	7	20	27	26	12	4	62	14	26
2014	Federal regulators	0	11	30	37	7	3	12	52	13	27
2014	Compliance, inspection and enforcement	6	8	26	32	24	0	5	58	15	63
2014	Science and technology	3	13	22	24	26	6	6	57	18	69
2014	Administration and operations	3	6	36	33	23	0	0	55	9	31
2014	Human resources	0	5	11	47	22	10	5	81	6	19
2014	Financial management	0	0	63	37	0	0	0	37	0	11
2014	Information technology	0	11	22	44	22	0	0	67	11	18
2014	None of the above	5	7	16	45	14	0	13	68	14	15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	4	11	43	19	23	0	0	42	15	25
2017	Compliance, inspection and enforcement	6	10	28	21	23	6	7	50	18	71
2017	Science and technology	3	13	24	19	24	7	9	52	19	58
2017	Administration and operations	10	20	27	17	20	0	5	39	32	34
2017	Human resources	5	14	45	20	15	0	0	35	19	19
2017	Financial management	0	23	22	16	31	8	0	51	25	13
2017	Information technology	7	7	44	19	22	0	0	41	15	27
2017	Other services to the public	0	9	20	31	30	10	0	69	10	10
2017	None of the above	11	12	18	24	23	8	4	53	26	26
2014	Federal regulators	8	28	38	15	4	4	4	20	39	27
2014	Compliance, inspection and enforcement	7	18	29	20	22	0	5	44	26	63
2014	Science and technology	12	16	33	16	16	2	5	35	30	69
2014	Administration and operations	3	13	38	32	13	0	0	45	17	31
2014	Human resources	0	5	37	33	20	5	0	56	6	19
2014	Financial management	0	9	46	36	9	0	0	45	9	11
2014	Information technology	11	0	39	44	0	0	6	47	12	18
2014	None of the above	13	0	39	26	15	0	7	44	14	15

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	85	0	12	0	0	0	3	88	0	25
2017	Compliance, inspection and enforcement	65	17	6	6	1	0	6	87	7	71
2017	Science and technology	78	10	5	0	2	2	3	93	2	59
2017	Administration and operations	72	11	3	8	0	0	5	89	8	34
2017	Human resources	89	0	6	5	0	0	0	89	5	19
2017	Financial management	93	7	0	0	0	0	0	100	0	14
2017	Information technology	85	4	7	0	0	0	4	93	0	27
2017	Other services to the public	100	0	0	0	0	0	0	100	0	10
2017	None of the above	61	12	12	4	8	0	4	76	12	25
2014	Federal regulators	88	4	4	0	0	0	4	96	0	27
2014	Compliance, inspection and enforcement	74	13	4	5	0	0	3	90	5	63
2014	Science and technology	77	11	2	1	1	2	6	96	3	69
2014	Administration and operations	78	3	3	10	0	0	6	86	10	31
2014	Human resources	79	5	10	5	0	0	0	84	5	19
2014	Financial management	64	18	0	9	0	0	9	91	9	11
2014	Information technology	89	0	6	0	0	0	6	94	0	18
2014	None of the above	66	12	5	0	9	0	7	85	10	15

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	38	19	16	18	8	0	0	58	26	25
2017	Compliance, inspection and enforcement	28	35	20	7	7	3	0	65	15	71
2017	Science and technology	27	44	17	2	5	3	2	75	7	59
2017	Administration and operations	45	44	5	3	3	0	0	89	6	34
2017	Human resources	36	48	11	5	0	0	0	84	5	19
2017	Financial management	35	23	7	35	0	0	0	58	35	14
2017	Information technology	26	48	11	7	4	0	4	77	12	27
2017	Other services to the public	49	20	0	21	0	10	0	77	23	10
2017	None of the above	8	28	36	20	4	5	0	37	26	25
2014	Federal regulators	36	37	15	4	4	4	0	76	8	27
2014	Compliance, inspection and enforcement	29	42	26	1	2	0	0	71	3	62
2014	Science and technology	16	56	18	7	2	0	1	73	9	69
2014	Administration and operations	30	35	19	12	3	0	0	65	16	31
2014	Human resources	38	32	5	20	5	0	0	69	25	19
2014	Financial management	27	55	9	0	9	0	0	82	9	11
2014	Information technology	44	39	6	11	0	0	0	83	11	18
2014	None of the above	48	20	9	10	12	0	0	68	23	15

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	50	28	8	8	7	0	0	78	15	25
2017	Compliance, inspection and enforcement	32	42	6	8	10	1	0	76	19	71
2017	Science and technology	47	27	11	12	3	0	0	74	15	59
2017	Administration and operations	57	30	3	8	3	0	0	87	11	34
2017	Human resources	54	31	5	10	0	0	0	85	10	19
2017	Financial management	50	29	14	7	0	0	0	79	7	14
2017	Information technology	55	34	0	4	7	0	0	89	11	27
2017	Other services to the public	59	30	0	11	0	0	0	89	11	10
2017	None of the above	20	28	24	18	9	0	0	49	27	24
2014	Federal regulators	40	36	4	16	0	0	4	79	17	27
2014	Compliance, inspection and enforcement	42	41	7	8	2	2	0	84	9	63
2014	Science and technology	36	33	16	13	2	1	0	69	15	69
2014	Administration and operations	42	26	9	13	10	0	0	68	23	31
2014	Human resources	38	36	5	10	10	0	0	75	20	19
2014	Financial management	36	55	0	0	9	0	0	91	9	11
2014	Information technology	67	11	17	6	0	0	0	78	6	18
2014	None of the above	61	17	0	18	5	0	0	77	23	15

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	30	51	4	8	7	0	0	81	15	25
2017	Compliance, inspection and enforcement	34	42	8	6	6	1	3	79	12	71
2017	Science and technology	47	38	5	7	2	0	2	86	9	59
2017	Administration and operations	56	30	3	6	3	0	3	89	9	34
2017	Human resources	59	41	0	0	0	0	0	100	0	19
2017	Financial management	37	43	7	7	0	7	0	85	7	14
2017	Information technology	41	40	7	11	0	0	0	81	11	27
2017	Other services to the public	50	30	0	20	0	0	0	80	20	10
2017	None of the above	24	48	8	9	12	0	0	72	20	25
2014	Federal regulators	9	56	8	24	0	4	0	67	25	27
2014	Compliance, inspection and enforcement	26	50	11	9	3	0	0	76	13	63
2014	Science and technology	34	36	8	10	3	4	4	77	14	69
2014	Administration and operations	43	38	3	10	3	0	3	83	14	31
2014	Human resources	48	47	0	5	0	0	0	95	5	19
2014	Financial management	54	37	9	0	0	0	0	91	0	11
2014	Information technology	44	44	6	6	0	0	0	89	6	18
2014	None of the above	34	41	20	5	0	0	0	75	5	15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	38	27	8	4	7	16	0	78	13	25
2017	Compliance, inspection and enforcement	34	38	6	11	4	7	0	77	17	71
2017	Science and technology	42	27	17	3	7	2	2	71	11	59
2017	Administration and operations	58	20	6	6	8	3	0	80	14	33
2017	Human resources	36	44	5	15	0	0	0	80	15	19
2017	Financial management	64	0	21	0	0	15	0	76	0	14
2017	Information technology	40	22	26	0	0	11	0	71	0	27
2017	Other services to the public	29	50	11	0	0	9	0	87	0	10
2017	None of the above	15	27	7	15	12	24	0	55	35	26
2014	Federal regulators	34	23	20	8	11	4	0	60	19	27
2014	Compliance, inspection and enforcement	36	36	12	11	3	2	0	73	15	63
2014	Science and technology	28	31	14	12	3	9	3	68	17	69
2014	Administration and operations	46	31	10	6	3	0	3	80	10	31
2014	Human resources	33	36	5	26	0	0	0	69	26	19
2014	Financial management	45	37	9	9	0	0	0	82	9	11
2014	Information technology	44	33	11	0	0	6	6	88	0	18
2014	None of the above	33	32	5	20	10	0	0	65	30	15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	23	38	19	8	0	9	4	70	9	25
2017	Compliance, inspection and enforcement	19	34	13	14	7	10	3	61	25	70
2017	Science and technology	24	34	16	8	8	9	2	64	19	59
2017	Administration and operations	29	28	13	13	8	9	0	62	23	34
2017	Human resources	31	40	16	5	0	8	0	77	6	19
2017	Financial management	15	29	7	28	0	15	7	56	35	14
2017	Information technology	11	22	19	19	11	19	0	40	37	27
2017	Other services to the public	29	30	21	10	0	10	0	66	11	10
2017	None of the above	4	23	11	26	12	24	0	36	50	26
2014	Federal regulators	11	43	15	12	16	3	0	56	29	27
2014	Compliance, inspection and enforcement	10	49	24	14	0	3	0	61	15	63
2014	Science and technology	15	34	15	23	2	10	3	55	28	69
2014	Administration and operations	14	32	34	10	7	0	3	47	17	31
2014	Human resources	11	21	21	46	0	0	0	32	46	19
2014	Financial management	18	55	18	0	0	9	0	80	0	11
2014	Information technology	6	44	17	28	6	0	0	50	33	18
2014	None of the above	31	41	5	5	13	5	0	76	19	15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	58	26	8	4	4	0	85	8	25
2017	Compliance, inspection and enforcement	44	45	4	6	1	0	89	7	71
2017	Science and technology	50	34	7	7	2	0	84	9	59
2017	Administration and operations	65	25	3	8	0	0	89	8	34
2017	Human resources	69	31	0	0	0	0	100	0	19
2017	Financial management	37	43	7	14	0	0	79	14	14
2017	Information technology	48	41	7	0	4	0	89	4	27
2017	Other services to the public	69	20	0	11	0	0	89	11	10
2017	None of the above	35	37	11	12	4	0	73	16	26
2014	Federal regulators	31	45	20	4	0	0	76	4	27
2014	Compliance, inspection and enforcement	36	52	8	3	2	0	87	5	63
2014	Science and technology	37	49	7	5	2	1	86	6	69
2014	Administration and operations	46	35	12	3	3	0	81	7	31
2014	Human resources	43	42	10	5	0	0	85	5	19
2014	Financial management	37	63	0	0	0	0	100	0	11
2014	Information technology	39	50	11	0	0	0	89	0	18
2014	None of the above	43	32	12	7	5	0	75	12	15

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	34	35	15	3	4	0	9	76	8	25
2017	Compliance, inspection and enforcement	45	41	6	3	6	0	0	86	8	71
2017	Science and technology	46	37	9	3	5	0	0	83	8	59
2017	Administration and operations	53	31	3	8	3	3	0	86	11	34
2017	Human resources	54	30	11	5	0	0	0	83	5	19
2017	Financial management	56	30	7	7	0	0	0	86	7	14
2017	Information technology	59	26	7	4	4	0	0	85	7	27
2017	Other services to the public	30	49	9	0	0	0	11	89	0	10
2017	None of the above	35	28	11	23	4	0	0	63	26	26
2014	Federal regulators	30	39	16	11	4	0	0	69	15	27
2014	Compliance, inspection and enforcement	37	44	12	5	0	0	2	82	5	63
2014	Science and technology	36	35	17	10	1	0	1	71	11	69
2014	Administration and operations	27	41	25	3	3	0	0	68	7	31
2014	Human resources	63	27	5	5	0	0	0	90	5	19
2014	Financial management	54	46	0	0	0	0	0	100	0	11
2014	Information technology	72	22	6	0	0	0	0	94	0	18
2014	None of the above	38	32	20	10	0	0	0	70	10	15

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	38	42	4	7	0	0	9	88	8	25
2017	Compliance, inspection and enforcement	48	35	10	4	3	0	0	83	7	71
2017	Science and technology	54	22	17	5	0	0	2	78	5	59
2017	Administration and operations	67	19	0	8	3	3	0	89	11	34
2017	Human resources	54	36	5	5	0	0	0	90	5	19
2017	Financial management	56	37	7	0	0	0	0	93	0	14
2017	Information technology	56	30	4	7	0	0	4	88	8	27
2017	Other services to the public	50	38	0	0	0	0	11	100	0	10
2017	None of the above	42	31	15	8	4	0	0	73	12	26
2014	Federal regulators	41	44	11	4	0	0	0	85	4	27
2014	Compliance, inspection and enforcement	39	44	7	8	0	2	2	85	8	63
2014	Science and technology	36	39	10	8	5	0	2	77	13	69
2014	Administration and operations	39	35	19	3	3	0	0	74	7	31
2014	Human resources	80	16	0	5	0	0	0	95	5	19
2014	Financial management	54	37	9	0	0	0	0	91	0	11
2014	Information technology	67	28	0	6	0	0	0	94	6	18
2014	None of the above	57	13	12	13	5	0	0	70	18	15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	42	35	4	7	3	0	9	84	12	25
2017	Compliance, inspection and enforcement	41	42	7	1	7	1	0	84	9	71
2017	Science and technology	46	29	15	10	0	0	0	75	10	59
2017	Administration and operations	59	25	8	8	0	0	0	84	8	34
2017	Human resources	69	20	11	0	0	0	0	89	0	19
2017	Financial management	63	15	14	8	0	0	0	78	8	14
2017	Information technology	59	26	0	7	7	0	0	85	15	27
2017	Other services to the public	50	29	0	9	0	0	11	89	11	10
2017	None of the above	35	42	8	15	0	0	0	77	15	26
2014	Federal regulators	34	42	12	4	4	4	0	79	8	27
2014	Compliance, inspection and enforcement	43	36	8	5	4	2	2	82	10	63
2014	Science and technology	36	37	16	10	2	0	0	73	11	69
2014	Administration and operations	39	41	0	16	3	0	0	80	20	31
2014	Human resources	68	27	0	5	0	0	0	95	5	19
2014	Financial management	63	19	9	9	0	0	0	82	9	11
2014	Information technology	67	22	6	6	0	0	0	89	6	18
2014	None of the above	53	20	14	13	0	0	0	73	13	15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	88	0	0	0	0	0	12	100	0	25
2017	Compliance, inspection and enforcement	79	11	4	1	0	0	4	94	1	71
2017	Science and technology	83	10	3	2	0	0	2	95	2	59
2017	Administration and operations	79	5	3	6	3	0	5	89	9	34
2017	Human resources	94	0	6	0	0	0	0	94	0	19
2017	Financial management	78	15	0	0	0	0	7	100	0	14
2017	Information technology	85	0	7	0	0	0	7	92	0	27
2017	Other services to the public	79	10	0	0	0	0	11	100	0	10
2017	None of the above	74	7	4	4	8	0	4	84	12	26
2014	Federal regulators	82	14	4	0	0	0	0	96	0	27
2014	Compliance, inspection and enforcement	78	16	2	1	0	0	3	97	1	63
2014	Science and technology	75	14	2	0	1	3	6	97	1	69
2014	Administration and operations	84	6	0	0	7	0	3	93	7	31
2014	Human resources	84	5	11	0	0	0	0	89	0	19
2014	Financial management	82	9	0	0	0	0	9	100	0	11
2014	Information technology	83	0	0	6	0	0	11	94	6	18
2014	None of the above	83	5	5	0	0	0	7	95	0	15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	34	31	4	7	4	0	20	81	14	25
2017	Compliance, inspection and enforcement	31	17	11	4	14	3	20	62	24	71
2017	Science and technology	48	22	7	2	2	7	12	87	5	57
2017	Administration and operations	75	20	3	0	0	0	3	97	0	34
2017	Human resources	76	10	0	5	0	0	8	94	6	19
2017	Financial management	85	15	0	0	0	0	0	100	0	14
2017	Information technology	74	11	7	4	0	4	0	88	4	27
2017	Other services to the public	39	10	10	0	0	20	21	83	0	10
2017	None of the above	44	12	12	11	11	4	7	62	25	26
2014	Federal regulators	37	26	4	16	8	0	9	69	26	27
2014	Compliance, inspection and enforcement	36	17	11	11	13	3	8	60	27	63
2014	Science and technology	42	17	17	6	8	3	7	66	15	69
2014	Administration and operations	39	23	22	6	0	3	6	69	7	31
2014	Human resources	100	0	0	0	0	0	0	100	0	19
2014	Financial management	73	27	0	0	0	0	0	100	0	11
2014	Information technology	89	6	0	6	0	0	0	94	6	18
2014	None of the above	37	21	5	7	22	0	7	63	31	15

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	54	23	11	4	0	0	9	84	4	25
2017	Compliance, inspection and enforcement	46	32	10	4	7	0	0	79	11	71
2017	Science and technology	56	24	5	11	2	2	0	82	13	59
2017	Administration and operations	66	25	3	3	3	0	0	92	5	34
2017	Human resources	79	16	0	5	0	0	0	95	5	19
2017	Financial management	70	23	7	0	0	0	0	93	0	14
2017	Information technology	59	30	4	4	4	0	0	89	7	27
2017	Other services to the public	30	58	0	0	0	0	11	100	0	10
2017	None of the above	39	31	18	8	4	0	0	70	12	26

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	61	19	3	4	4	0	9	88	8	25
2017	Compliance, inspection and enforcement	46	38	3	6	6	1	0	86	11	71
2017	Science and technology	55	24	10	7	2	3	0	81	9	59
2017	Administration and operations	70	19	3	0	3	6	0	94	3	34
2017	Human resources	84	16	0	0	0	0	0	100	0	19
2017	Financial management	63	23	7	0	0	7	0	93	0	14
2017	Information technology	63	22	4	0	11	0	0	85	11	27
2017	Other services to the public	50	38	0	0	0	0	11	100	0	10
2017	None of the above	50	19	23	4	4	0	0	69	8	26

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	46	35	16	4	0	0	0	81	4	25
2017	Compliance, inspection and enforcement	48	37	8	3	4	0	0	84	7	71
2017	Science and technology	50	28	10	9	3	0	0	78	12	59
2017	Administration and operations	75	8	8	3	3	3	0	86	6	34
2017	Human resources	69	26	0	5	0	0	0	95	5	19
2017	Financial management	63	30	7	0	0	0	0	93	0	14
2017	Information technology	66	15	4	4	11	0	0	81	15	27
2017	Other services to the public	60	29	0	0	0	0	11	100	0	10
2017	None of the above	34	25	26	8	4	4	0	60	12	26
2014	Federal regulators	41	25	17	12	0	0	5	69	13	26
2014	Compliance, inspection and enforcement	45	32	15	1	2	2	3	82	3	63
2014	Science and technology	42	31	14	6	6	0	1	74	12	69
2014	Administration and operations	36	48	6	6	3	0	0	84	10	31
2014	Human resources	72	23	0	5	0	0	0	95	5	18
2014	Financial management	64	18	18	0	0	0	0	82	0	11
2014	Information technology	78	17	6	0	0	0	0	94	0	18
2014	None of the above	41	27	22	5	5	0	0	68	10	15

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	65	12	17	6	0	0	0	77	6	17
2017	Compliance, inspection and enforcement	45	37	0	0	18	0	0	82	18	11
2017	Science and technology	34	37	17	0	4	0	8	77	5	24
2017	Administration and operations	73	27	0	0	0	0	0	100	0	10
2014	Federal regulators	33	52	7	0	0	7	0	92	0	15
2014	Compliance, inspection and enforcement	47	37	10	0	0	6	0	90	0	19
2014	Science and technology	5	59	20	4	5	0	8	69	9	24
2014	Administration and operations	25	49	0	17	9	0	0	75	25	12

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	38	43	4	15	0	0	81	15	25
2017	Compliance, inspection and enforcement	34	46	10	6	3	1	81	9	71
2017	Science and technology	35	37	10	8	2	7	78	11	59
2017	Administration and operations	53	25	8	11	3	0	78	14	33
2017	Human resources	41	35	11	0	0	13	87	0	19
2017	Financial management	51	29	14	0	0	7	85	0	14
2017	Information technology	63	26	11	0	0	0	89	0	27
2017	None of the above	22	33	15	18	4	8	59	24	26
2014	Federal regulators	23	53	8	0	12	4	79	12	27
2014	Compliance, inspection and enforcement	24	49	12	5	3	7	78	9	63
2014	Science and technology	34	28	25	1	3	9	68	5	69
2014	Administration and operations	40	44	7	3	6	0	84	10	31
2014	Human resources	42	42	5	0	0	10	94	0	19
2014	Financial management	64	27	0	0	0	9	100	0	11
2014	Information technology	67	33	0	0	0	0	100	0	18
2014	None of the above	19	36	17	20	7	0	55	28	15

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	47	11	15	0	0	0	74	15	25
2017	Compliance, inspection and enforcement	31	44	10	8	6	1	0	76	14	71
2017	Science and technology	36	36	16	5	5	2	0	73	11	59
2017	Administration and operations	45	36	8	5	3	3	0	84	8	34
2017	Human resources	49	20	16	5	0	10	0	77	6	19
2017	Financial management	51	29	21	0	0	0	0	79	0	14
2017	Information technology	44	41	11	4	0	0	0	85	4	27
2017	Other services to the public	60	19	21	0	0	0	0	79	0	10
2017	None of the above	22	31	12	23	8	4	0	56	32	26
2014	Federal regulators	23	38	19	12	8	0	0	61	20	27
2014	Compliance, inspection and enforcement	23	33	27	13	3	0	0	57	16	63
2014	Science and technology	27	39	19	9	4	0	1	67	14	69
2014	Administration and operations	43	38	10	3	6	0	0	81	10	31
2014	Human resources	42	48	0	0	0	10	0	100	0	19
2014	Financial management	64	27	0	0	0	9	0	100	0	11
2014	Information technology	72	22	6	0	0	0	0	94	0	18
2014	None of the above	11	24	27	25	7	5	0	37	34	15

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	23	27	24	15	11	0	0	50	26	25
2017	Compliance, inspection and enforcement	17	46	14	13	8	1	0	64	21	71
2017	Science and technology	29	31	23	7	5	5	0	63	13	59
2017	Administration and operations	35	36	11	16	0	3	0	73	16	34
2017	Human resources	44	20	21	0	0	15	0	75	0	19
2017	Financial management	30	50	14	7	0	0	0	79	7	14
2017	Information technology	29	45	22	0	0	4	0	77	0	27
2017	Other services to the public	50	20	21	9	0	0	0	70	9	10
2017	None of the above	11	31	19	23	8	8	0	46	33	26
2014	Federal regulators	19	40	8	22	12	0	0	58	34	27
2014	Compliance, inspection and enforcement	16	36	29	14	3	2	0	53	18	63
2014	Science and technology	20	38	22	8	3	8	1	64	12	69
2014	Administration and operations	27	57	10	0	3	3	0	86	4	31
2014	Human resources	48	20	16	5	0	10	0	76	6	19
2014	Financial management	55	27	9	0	0	9	0	90	0	11
2014	Information technology	39	56	6	0	0	0	0	94	0	18
2014	None of the above	11	29	20	21	12	7	0	43	36	15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	28	11	30	4	0	55	34	25
2017	Compliance, inspection and enforcement	25	32	17	11	11	3	59	23	71
2017	Science and technology	32	33	14	7	7	7	70	15	59
2017	Administration and operations	43	25	14	11	3	5	72	14	34
2017	Human resources	49	30	15	0	6	0	79	6	19
2017	Financial management	58	14	14	7	0	7	78	7	14
2017	Information technology	40	30	19	7	0	4	73	8	27
2017	Other services to the public	60	19	21	0	0	0	79	0	10
2017	None of the above	7	31	31	15	8	8	41	25	26
2014	Federal regulators	26	29	23	8	11	4	57	19	27
2014	Compliance, inspection and enforcement	20	31	20	18	5	6	54	25	63
2014	Science and technology	24	47	7	12	5	6	75	18	69
2014	Administration and operations	27	38	22	3	10	0	65	13	31
2014	Human resources	48	26	21	0	0	5	78	0	19
2014	Financial management	64	27	0	0	0	9	100	0	11
2014	Information technology	50	39	6	6	0	0	89	6	18
2014	None of the above	11	25	31	7	26	0	35	34	15

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	27	24	22	0	0	54	22	25
2017	Compliance, inspection and enforcement	28	37	16	13	7	0	65	20	71
2017	Science and technology	32	31	12	15	5	5	67	21	59
2017	Administration and operations	35	43	8	11	3	0	78	13	34
2017	Human resources	29	56	5	5	0	5	90	5	19
2017	Financial management	37	49	7	7	0	0	86	7	14
2017	Information technology	26	48	11	15	0	0	74	15	27
2017	Other services to the public	50	29	0	21	0	0	79	21	10
2017	None of the above	15	31	20	15	16	4	47	32	26
2014	Federal regulators	16	42	8	23	11	0	58	34	27
2014	Compliance, inspection and enforcement	14	44	16	22	3	0	58	25	63
2014	Science and technology	28	34	24	10	3	2	63	13	69
2014	Administration and operations	20	45	19	10	6	0	65	16	31
2014	Human resources	49	31	11	5	0	5	83	6	19
2014	Financial management	37	54	0	9	0	0	91	9	11
2014	Information technology	39	56	0	0	6	0	94	6	18
2014	None of the above	11	41	10	20	17	0	52	38	15

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	50	27	11	13	0	0	77	13	25
2017	Compliance, inspection and enforcement	42	42	8	6	1	0	84	7	71
2017	Science and technology	44	45	7	4	0	0	90	4	59
2017	Administration and operations	43	52	3	3	0	0	95	3	34
2017	Human resources	55	40	5	0	0	0	95	0	19
2017	Financial management	64	29	7	0	0	0	93	0	14
2017	Information technology	67	26	4	4	0	0	93	4	27
2017	Other services to the public	60	30	0	0	0	9	100	0	10
2017	None of the above	16	61	8	15	0	0	77	15	25
2014	Federal regulators	31	46	16	0	7	0	77	7	27
2014	Compliance, inspection and enforcement	38	49	7	5	2	0	87	6	63
2014	Science and technology	42	41	11	4	0	2	84	4	69
2014	Administration and operations	47	43	3	0	7	0	90	7	31
2014	Human resources	58	27	11	0	0	5	89	0	19
2014	Financial management	91	9	0	0	0	0	100	0	11
2014	Information technology	89	11	0	0	0	0	100	0	18
2014	None of the above	47	23	12	13	5	0	70	18	15

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	42	47	3	8	0	0	0	89	8	25
2017	Compliance, inspection and enforcement	52	35	7	1	1	0	3	90	3	71
2017	Science and technology	55	40	5	0	0	0	0	95	0	58
2017	Administration and operations	65	24	5	5	0	0	0	89	5	34
2017	Human resources	49	46	0	5	0	0	0	95	5	19
2017	Financial management	64	29	7	0	0	0	0	93	0	14
2017	Information technology	66	30	4	0	0	0	0	96	0	27
2017	Other services to the public	80	20	0	0	0	0	0	100	0	10
2017	None of the above	23	53	12	7	4	0	0	76	12	25
2014	Federal regulators	39	42	15	0	0	4	0	85	0	27
2014	Compliance, inspection and enforcement	41	53	3	3	0	0	0	93	3	63
2014	Science and technology	52	29	9	6	0	4	0	84	6	69
2014	Administration and operations	52	35	3	6	0	0	3	90	7	31
2014	Human resources	64	31	5	0	0	0	0	95	0	19
2014	Financial management	45	45	0	0	0	9	0	100	0	11
2014	Information technology	67	33	0	0	0	0	0	100	0	18
2014	None of the above	38	30	17	7	0	0	7	73	8	15

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	50	35	7	0	4	0	4	89	4	25
2017	Compliance, inspection and enforcement	45	32	8	10	1	0	3	80	12	71
2017	Science and technology	48	33	14	4	0	2	0	82	4	58
2017	Administration and operations	67	22	5	3	3	0	0	89	5	34
2017	Human resources	84	10	6	0	0	0	0	94	0	19
2017	Financial management	79	14	7	0	0	0	0	93	0	14
2017	Information technology	66	26	7	0	0	0	0	93	0	27
2017	Other services to the public	58	42	0	0	0	0	0	100	0	10
2017	None of the above	31	41	16	4	4	4	0	75	9	25
2014	Federal regulators	45	35	4	12	0	4	0	83	12	27
2014	Compliance, inspection and enforcement	41	51	5	2	2	0	0	92	3	63
2014	Science and technology	50	36	7	0	2	3	2	91	2	69
2014	Administration and operations	40	35	19	6	0	0	0	75	6	31
2014	Human resources	80	20	0	0	0	0	0	100	0	19
2014	Financial management	82	9	9	0	0	0	0	91	0	11
2014	Information technology	78	17	0	0	0	6	0	100	0	18
2014	None of the above	52	28	12	7	0	0	0	80	7	15

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	47	27	11	11	4	0	0	74	15	25
2017	Compliance, inspection and enforcement	31	35	18	7	4	3	1	69	12	71
2017	Science and technology	41	35	14	5	2	4	0	79	7	59
2017	Administration and operations	64	22	11	3	0	0	0	86	3	34
2017	Human resources	84	11	0	5	0	0	0	95	5	19
2017	Financial management	58	21	21	0	0	0	0	79	0	14
2017	Information technology	51	45	0	4	0	0	0	96	4	27
2017	Other services to the public	49	42	0	0	9	0	0	91	9	10
2017	None of the above	20	45	8	20	4	4	0	67	25	25
2014	Federal regulators	34	38	20	0	4	4	0	75	4	27
2014	Compliance, inspection and enforcement	25	48	18	6	2	2	0	74	8	63
2014	Science and technology	28	41	17	4	2	7	0	75	7	69
2014	Administration and operations	33	32	12	13	6	3	0	67	20	31
2014	Human resources	59	36	5	0	0	0	0	95	0	19
2014	Financial management	64	27	0	0	0	9	0	100	0	11
2014	Information technology	28	39	11	0	0	17	6	86	0	18
2014	None of the above	38	36	10	9	7	0	0	73	17	15

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	23	46	4	7	7	0	13	79	17	25
2017	Compliance, inspection and enforcement	24	39	11	7	11	3	4	68	20	71
2017	Science and technology	27	32	24	3	4	9	2	66	8	59
2017	Administration and operations	51	20	6	19	5	0	0	70	24	34
2017	Human resources	31	25	10	16	0	5	13	68	20	19
2017	Financial management	51	35	14	0	0	0	0	86	0	14
2017	Information technology	41	29	11	0	7	7	4	79	8	27
2017	Other services to the public	30	30	9	21	0	9	0	67	24	10
2017	None of the above	19	20	12	20	13	16	0	47	39	25
2014	Federal regulators	19	34	16	19	8	0	5	55	28	27
2014	Compliance, inspection and enforcement	28	31	21	13	3	3	0	61	17	63
2014	Science and technology	24	34	21	11	3	6	1	63	15	69
2014	Administration and operations	16	32	22	13	10	3	4	52	24	31
2014	Human resources	33	48	10	10	0	0	0	80	10	19
2014	Financial management	36	45	9	0	0	9	0	90	0	11
2014	Information technology	44	11	22	6	0	11	6	67	7	18
2014	None of the above	38	25	10	7	14	5	0	67	23	15

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	81	4	8	0	0	0	7	92	0	25
2017	Compliance, inspection and enforcement	60	17	10	3	3	0	7	83	6	71
2017	Science and technology	78	12	3	0	2	3	2	95	2	59
2017	Administration and operations	79	5	5	3	3	0	5	89	6	34
2017	Human resources	81	5	6	0	0	0	8	93	0	19
2017	Financial management	78	15	7	0	0	0	0	93	0	14
2017	Information technology	75	11	7	0	0	4	4	92	0	27
2017	Other services to the public	90	10	0	0	0	0	0	100	0	10
2017	None of the above	54	15	7	4	8	8	4	79	13	26
2014	Federal regulators	74	15	0	0	0	4	7	100	0	27
2014	Compliance, inspection and enforcement	69	15	8	5	2	2	0	85	6	63
2014	Science and technology	67	17	3	0	1	1	10	95	1	69
2014	Administration and operations	61	22	6	7	0	3	0	86	7	31
2014	Human resources	63	11	16	5	0	0	5	78	6	19
2014	Financial management	64	9	0	9	0	9	9	89	11	11
2014	Information technology	89	0	0	0	0	0	11	100	0	18
2014	None of the above	53	25	5	0	9	0	7	85	10	15

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	74	8	0	0	4	7	7	95	5	25
2017	Compliance, inspection and enforcement	66	24	4	1	1	0	3	93	3	71
2017	Science and technology	77	15	2	0	2	4	2	96	2	59
2017	Administration and operations	81	5	3	6	0	0	5	91	6	34
2017	Human resources	69	21	5	5	0	0	0	90	5	19
2017	Financial management	85	15	0	0	0	0	0	100	0	14
2017	Information technology	74	3	7	0	0	7	7	91	0	27
2017	Other services to the public	90	10	0	0	0	0	0	100	0	10
2017	None of the above	62	4	7	7	4	15	0	78	13	26
2014	Federal regulators	86	3	7	0	0	4	0	93	0	27
2014	Compliance, inspection and enforcement	76	18	5	0	0	2	0	95	0	63
2014	Science and technology	72	14	3	0	1	4	6	96	1	69
2014	Administration and operations	64	10	6	3	3	10	3	85	8	31
2014	Human resources	68	11	11	10	0	0	0	79	10	19
2014	Financial management	64	18	0	0	0	18	0	100	0	11
2014	Information technology	83	6	6	0	0	0	6	94	0	18
2014	None of the above	68	10	5	9	0	0	7	85	10	15

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	27	32	15	0	0	54	15	25
2017	Compliance, inspection and enforcement	42	32	10	7	7	1	76	14	71
2017	Science and technology	34	38	11	9	7	2	73	16	58
2017	Administration and operations	48	36	8	6	3	0	84	8	34
2017	Human resources	64	32	5	0	0	0	95	0	19
2017	Financial management	42	43	8	7	0	0	85	7	14
2017	Information technology	48	41	4	7	0	0	89	7	27
2017	Other services to the public	40	39	9	11	0	0	79	11	10
2017	None of the above	23	39	23	12	0	4	64	12	26
2014	Federal regulators	27	28	11	19	16	0	54	35	27
2014	Compliance, inspection and enforcement	19	49	18	12	0	2	70	13	63
2014	Science and technology	25	33	25	12	5	0	58	17	69
2014	Administration and operations	27	33	25	13	3	0	59	16	31
2014	Human resources	38	52	0	10	0	0	90	10	19
2014	Financial management	45	46	9	0	0	0	91	0	11
2014	Information technology	44	50	6	0	0	0	94	0	18
2014	None of the above	18	30	25	19	7	0	48	26	15

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	15	15	26	8	0	9	46	37	25
2017	Compliance, inspection and enforcement	30	32	7	10	17	1	3	65	28	71
2017	Science and technology	31	15	17	14	16	4	3	49	32	58
2017	Administration and operations	37	27	14	14	8	0	0	64	22	34
2017	Human resources	48	30	22	0	0	0	0	78	0	19
2017	Financial management	22	22	41	15	0	0	0	44	15	14
2017	Information technology	14	37	22	19	0	4	4	56	20	27
2017	Other services to the public	40	29	0	20	11	0	0	69	31	10
2017	None of the above	15	24	16	16	25	4	0	41	43	25
2014	Federal regulators	25	29	8	8	24	0	5	58	34	26
2014	Compliance, inspection and enforcement	24	40	18	9	5	3	1	67	15	63
2014	Science and technology	20	24	20	18	16	2	2	45	34	69
2014	Administration and operations	17	26	16	22	16	3	0	45	39	31
2014	Human resources	23	37	5	20	16	0	0	59	35	19
2014	Financial management	0	55	18	18	0	0	9	60	20	11
2014	Information technology	28	17	28	17	6	6	0	47	24	18
2014	None of the above	18	36	18	16	12	0	0	54	28	15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	42	20	11	0	0	69	11	25
2017	Compliance, inspection and enforcement	23	41	15	14	6	1	64	20	71
2017	Science and technology	34	33	21	4	3	5	71	7	59
2017	Administration and operations	48	33	5	8	3	3	83	11	34
2017	Human resources	59	25	16	0	0	0	84	0	19
2017	Financial management	35	43	15	0	0	7	84	0	14
2017	Information technology	26	55	11	4	4	0	81	7	27
2017	Other services to the public	30	50	9	11	0	0	80	11	10
2017	None of the above	15	38	28	16	4	0	53	19	26

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	44	29	20	7	0	0	73	7	24
2017	Compliance, inspection and enforcement	48	32	11	3	4	1	81	7	71
2017	Science and technology	54	31	10	0	2	4	88	2	59
2017	Administration and operations	67	25	6	3	0	0	92	3	34
2017	Human resources	84	10	6	0	0	0	94	0	19
2017	Financial management	70	22	0	0	0	8	100	0	14
2017	Information technology	63	29	4	0	0	4	96	0	27
2017	Other services to the public	69	20	11	0	0	0	89	0	10
2017	None of the above	12	49	32	0	4	4	63	4	26
2014	Federal regulators	43	41	12	0	4	0	84	4	27
2014	Compliance, inspection and enforcement	56	31	7	3	1	2	89	5	63
2014	Science and technology	45	36	15	2	0	3	83	2	69
2014	Administration and operations	55	26	16	0	0	3	84	0	31
2014	Human resources	58	42	0	0	0	0	100	0	19
2014	Financial management	73	27	0	0	0	0	100	0	11
2014	Information technology	83	17	0	0	0	0	100	0	18
2014	None of the above	55	22	16	0	8	0	77	8	14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	55	23	19	4	0	0	0	78	4	25
2017	Compliance, inspection and enforcement	39	42	8	3	6	1	0	83	9	71
2017	Science and technology	51	32	16	2	0	0	0	83	2	59
2017	Administration and operations	56	39	3	3	0	0	0	95	3	34
2017	Human resources	64	31	5	0	0	0	0	95	0	19
2017	Financial management	71	22	7	0	0	0	0	93	0	14
2017	Information technology	78	14	7	0	0	0	0	93	0	27
2017	Other services to the public	79	0	9	0	0	11	0	89	0	10
2017	None of the above	19	58	11	9	0	4	0	80	9	26
2014	Federal regulators	39	45	8	0	4	4	0	88	4	27
2014	Compliance, inspection and enforcement	45	43	8	3	0	2	0	89	3	63
2014	Science and technology	44	42	12	2	0	0	0	86	2	69
2014	Administration and operations	59	32	6	0	3	0	0	90	3	31
2014	Human resources	58	36	5	0	0	0	0	95	0	19
2014	Financial management	45	55	0	0	0	0	0	100	0	11
2014	Information technology	89	11	0	0	0	0	0	100	0	18
2014	None of the above	41	32	5	13	0	0	8	79	15	14

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	55	38	3	4	0	0	93	4	25
2017	Compliance, inspection and enforcement	48	38	3	7	4	0	86	11	71
2017	Science and technology	54	34	10	0	2	0	88	2	59
2017	Administration and operations	64	27	5	3	0	0	92	3	34
2017	Human resources	79	21	0	0	0	0	100	0	19
2017	Financial management	79	21	0	0	0	0	100	0	14
2017	Information technology	78	19	0	4	0	0	96	4	27
2017	Other services to the public	79	10	0	0	0	11	100	0	10
2017	None of the above	23	53	16	4	4	0	76	8	26
2014	Federal regulators	50	34	12	4	0	0	84	4	27
2014	Compliance, inspection and enforcement	48	41	10	2	0	0	89	2	63
2014	Science and technology	51	38	7	3	0	0	89	3	69
2014	Administration and operations	54	39	4	3	0	0	93	3	30
2014	Human resources	84	16	0	0	0	0	100	0	19
2014	Financial management	82	18	0	0	0	0	100	0	11
2014	Information technology	89	11	0	0	0	0	100	0	18
2014	None of the above	47	27	6	8	13	0	74	21	14

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	39	38	15	8	0	0	0	78	8	25
2017	Compliance, inspection and enforcement	39	32	16	10	3	0	0	72	13	71
2017	Science and technology	44	37	12	5	2	0	0	81	7	59
2017	Administration and operations	62	29	8	0	0	0	0	92	0	34
2017	Human resources	79	5	11	0	0	5	0	88	0	19
2017	Financial management	72	28	0	0	0	0	0	100	0	14
2017	Information technology	59	30	4	4	4	0	0	89	7	27
2017	Other services to the public	59	20	9	0	0	11	0	89	0	10
2017	None of the above	27	27	19	16	8	4	0	56	25	26
2014	Federal regulators	32	33	23	8	4	0	0	65	12	27
2014	Compliance, inspection and enforcement	26	35	23	8	6	2	0	62	15	63
2014	Science and technology	32	39	14	11	3	0	0	71	14	69
2014	Administration and operations	43	41	3	6	7	0	0	84	13	31
2014	Human resources	63	31	5	0	0	0	0	95	0	19
2014	Financial management	64	36	0	0	0	0	0	100	0	11
2014	Information technology	61	22	6	11	0	0	0	83	11	18
2014	None of the above	34	23	5	18	12	0	7	62	32	15

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	38	47	7	8	0	0	85	8	25
2017	Compliance, inspection and enforcement	46	25	17	7	4	0	72	11	71
2017	Science and technology	46	35	10	7	2	0	81	9	59
2017	Administration and operations	60	32	6	3	0	0	92	3	34
2017	Human resources	64	31	5	0	0	0	95	0	19
2017	Financial management	72	21	7	0	0	0	93	0	14
2017	Information technology	63	26	0	4	4	4	92	8	27
2017	Other services to the public	59	41	0	0	0	0	100	0	10
2017	None of the above	22	31	18	20	8	0	54	28	26
2014	Federal regulators	29	36	23	12	0	0	65	12	27
2014	Compliance, inspection and enforcement	31	32	23	8	6	0	63	14	63
2014	Science and technology	37	35	19	7	3	0	72	9	69
2014	Administration and operations	39	44	3	6	7	0	84	13	31
2014	Human resources	69	26	5	0	0	0	95	0	19
2014	Financial management	73	27	0	0	0	0	100	0	11
2014	Information technology	56	33	11	0	0	0	89	0	18
2014	None of the above	34	31	13	15	7	0	65	23	15

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	34	27	35	4	0	0	0	61	4	25
2017	Compliance, inspection and enforcement	38	23	17	17	1	3	1	63	19	71
2017	Science and technology	42	20	17	14	5	2	0	63	20	59
2017	Administration and operations	52	24	8	11	0	5	0	80	11	34
2017	Human resources	69	10	6	10	0	5	0	83	10	19
2017	Financial management	57	15	28	0	0	0	0	72	0	14
2017	Information technology	48	29	11	7	0	0	4	81	8	27
2017	Other services to the public	49	10	31	9	0	0	0	59	9	10
2017	None of the above	22	31	7	12	28	0	0	53	39	26
2014	Federal regulators	33	26	22	7	12	0	0	59	19	27
2014	Compliance, inspection and enforcement	28	33	8	23	6	2	0	63	29	63
2014	Science and technology	32	21	24	8	9	6	0	56	18	69
2014	Administration and operations	52	23	15	0	7	3	0	77	7	31
2014	Human resources	48	21	21	10	0	0	0	69	10	19
2014	Financial management	55	27	9	0	0	9	0	90	0	11
2014	Information technology	56	22	6	11	0	6	0	82	12	18
2014	None of the above	39	25	13	5	5	5	7	74	12	15

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Federal regulators	12	62	26	25
2017	Compliance, inspection and enforcement	21	46	32	71
2017	Science and technology	10	67	23	59
2017	Administration and operations	6	41	53	34
2017	Human resources	20	40	40	19
2017	Financial management	16	49	35	14
2017	Information technology	7	52	40	27
2017	Other services to the public	0	59	41	10
2017	None of the above	17	53	30	26
2014	Federal regulators	20	52	28	27
2014	Compliance, inspection and enforcement	10	62	28	63
2014	Science and technology	18	49	33	69
2014	Administration and operations	13	42	45	31
2014	Human resources	47	22	31	19
2014	Financial management	36	36	28	11
2014	Information technology	0	83	17	18
2014	None of the above	12	61	26	15

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Compliance, inspection and enforcement	47	27	27	0	0	0	15
2014	Science and technology	36	27	19	8	9999	10	12

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Federal regulators	23	77	25
2017	Compliance, inspection and enforcement	25	75	71
2017	Science and technology	13	87	59
2017	Other services to the public	0	100	10
2017	None of the above	24	76	26
2014	Compliance, inspection and enforcement	11	89	63
2014	Science and technology	14	86	69
2014	Administration and operations	19	81	31
2014	None of the above	30	70	15

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	41	17

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	47	17

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	0	17

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	0	17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	29	17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	35	17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	35	17

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	47	17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	41	17

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	0	17

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	59	17

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	35	17

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	35	17

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	0	15

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	0	15

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	0	15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	0	15

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Compliance, inspection and enforcement	100	0	17

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	34	24	4	11	0	0	61	15	25
2017	Compliance, inspection and enforcement	30	23	13	7	10	14	4	64	21	71
2017	Science and technology	20	18	24	3	0	27	7	59	4	59
2017	Administration and operations	42	17	8	5	8	17	3	74	16	34
2017	Human resources	26	15	21	10	5	23	0	53	19	19
2017	Financial management	29	15	21	0	0	29	7	68	0	14
2017	Information technology	18	26	15	7	0	30	4	67	11	27
2017	Other services to the public	20	30	9	11	0	19	10	71	16	10
2017	None of the above	15	22	11	12	4	36	0	58	25	26
2014	Federal regulators	34	21	19	19	0	4	4	59	20	27
2014	Compliance, inspection and enforcement	29	25	24	2	2	16	3	67	4	63
2014	Science and technology	12	29	18	6	2	27	6	62	11	69
2014	Administration and operations	26	23	22	6	7	13	3	59	15	31
2014	Human resources	54	16	10	5	5	10	0	78	11	19
2014	Financial management	19	18	27	0	0	36	0	57	0	11
2014	Information technology	39	28	6	0	0	22	6	92	0	18
2014	None of the above	25	47	5	5	12	5	0	76	18	15

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	42	39	7	8	4	0	0	82	11	25
2017	Compliance, inspection and enforcement	44	28	14	4	8	1	0	73	13	71
2017	Science and technology	39	35	17	0	0	8	0	81	0	59
2017	Administration and operations	62	25	5	3	5	0	0	87	8	34
2017	Human resources	41	31	15	5	0	8	0	78	5	19
2017	Financial management	51	14	14	7	0	15	0	76	8	14
2017	Information technology	63	26	4	4	0	4	0	92	4	27
2017	Other services to the public	60	28	0	0	0	11	0	100	0	10
2017	None of the above	15	43	11	4	8	20	0	72	14	26
2014	Federal regulators	50	18	20	4	4	4	0	71	8	27
2014	Compliance, inspection and enforcement	40	40	15	3	2	0	0	81	5	63
2014	Science and technology	35	43	17	0	0	3	2	82	0	69
2014	Administration and operations	47	25	13	3	7	6	0	76	11	31
2014	Human resources	59	16	15	5	0	5	0	79	5	19
2014	Financial management	45	27	9	0	0	18	0	89	0	11
2014	Information technology	67	28	6	0	0	0	0	94	0	18
2014	None of the above	45	38	10	0	7	0	0	82	7	15

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	38	46	16	0	0	0	0	84	0	25
2017	Compliance, inspection and enforcement	25	63	3	7	1	0	0	89	8	71
2017	Science and technology	27	56	9	4	0	5	0	87	4	59
2017	Administration and operations	52	42	5	0	0	0	0	95	0	34
2017	Human resources	55	35	0	0	0	5	5	100	0	19
2017	Financial management	42	44	14	0	0	0	0	86	0	14
2017	Information technology	52	33	11	0	0	0	4	88	0	27
2017	Other services to the public	30	60	0	9	0	0	0	91	9	10
2017	None of the above	35	45	12	8	0	0	0	80	8	26
2014	Federal regulators	27	60	8	0	0	0	5	92	0	27
2014	Compliance, inspection and enforcement	33	51	13	1	0	0	2	85	1	63
2014	Science and technology	22	63	11	2	0	2	1	87	2	69
2014	Administration and operations	33	48	13	3	0	0	4	84	3	31
2014	Human resources	48	42	0	5	0	0	5	94	6	19
2014	Financial management	36	55	9	0	0	0	0	91	0	11
2014	Information technology	44	50	6	0	0	0	0	94	0	18
2014	None of the above	58	32	10	0	0	0	0	90	0	15

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	15	42	28	8	4	4	0	59	12	25
2017	Compliance, inspection and enforcement	21	35	16	13	4	10	1	63	19	71
2017	Science and technology	18	27	24	4	0	27	0	62	5	59
2017	Administration and operations	30	43	8	5	0	11	3	84	6	34
2017	Human resources	21	16	20	5	0	30	8	59	8	19
2017	Financial management	21	23	28	7	0	22	0	56	9	14
2017	Information technology	11	33	22	4	0	22	7	63	5	27
2017	Other services to the public	30	30	0	10	11	18	0	74	26	10
2017	None of the above	19	23	22	11	4	20	0	53	19	26
2014	Federal regulators	15	34	19	20	7	0	6	52	28	27
2014	Compliance, inspection and enforcement	19	41	21	9	3	2	5	64	14	63
2014	Science and technology	15	34	19	10	3	17	1	60	16	69
2014	Administration and operations	23	25	19	6	3	13	10	63	12	31
2014	Human resources	37	21	26	5	0	5	5	65	5	19
2014	Financial management	36	9	27	0	0	27	0	63	0	11
2014	Information technology	22	17	17	0	0	39	6	70	0	18
2014	None of the above	47	10	43	0	0	0	0	57	0	15

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	46	38	4	0	0	4	9	96	0	25
2017	Compliance, inspection and enforcement	39	44	6	6	1	4	0	87	7	71
2017	Science and technology	46	32	8	0	2	12	0	89	2	59
2017	Administration and operations	55	32	11	0	0	3	0	89	0	34
2017	Human resources	50	20	10	5	0	10	5	83	6	19
2017	Financial management	71	21	0	0	0	8	0	100	0	14
2017	Information technology	74	11	4	4	0	4	4	92	4	27
2017	Other services to the public	50	39	0	0	0	11	0	100	0	10
2017	None of the above	35	23	27	8	0	8	0	62	9	26
2014	Federal regulators	32	41	11	12	0	0	5	76	13	27
2014	Compliance, inspection and enforcement	44	37	13	2	2	2	2	83	3	63
2014	Science and technology	30	42	11	9	0	7	1	79	10	69
2014	Administration and operations	43	34	6	3	0	10	4	89	4	31
2014	Human resources	69	15	11	0	0	0	5	89	0	19
2014	Financial management	73	18	0	0	0	9	0	100	0	11
2014	Information technology	67	22	0	0	0	6	6	100	0	18
2014	None of the above	38	47	5	0	0	5	5	95	0	15

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	38	38	3	8	0	4	9	87	9	25
2017	Compliance, inspection and enforcement	37	37	14	7	3	3	0	75	10	71
2017	Science and technology	41	30	11	2	0	16	0	84	2	59
2017	Administration and operations	67	20	5	3	0	5	0	92	3	34
2017	Human resources	34	31	10	0	0	20	5	87	0	19
2017	Financial management	64	36	0	0	0	0	0	100	0	14
2017	Information technology	66	30	0	0	0	0	4	100	0	27
2017	Other services to the public	60	29	0	0	0	11	0	100	0	10
2017	None of the above	15	39	27	7	0	12	0	61	8	26
2014	Federal regulators	40	24	12	21	0	3	0	66	21	26
2014	Compliance, inspection and enforcement	35	40	15	5	3	0	2	76	9	63
2014	Science and technology	22	49	9	6	2	11	1	81	9	69
2014	Administration and operations	49	31	6	3	0	6	4	89	4	31
2014	Human resources	64	15	5	0	0	10	5	94	0	19
2014	Financial management	73	18	9	0	0	0	0	91	0	11
2014	Information technology	83	11	0	0	0	6	0	100	0	18
2014	None of the above	45	30	5	9	0	5	5	84	10	15

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Compliance, inspection and enforcement	10	90	71
2017	Financial management	0	100	14
2017	Information technology	0	100	27
2017	Other services to the public	0	100	10
2014	Human resources	0	100	19
2014	Financial management	0	100	11
2014	Information technology	0	100	18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	31	27	31	0	4	7	0	62	4	25
2017	Compliance, inspection and enforcement	34	16	15	6	7	18	4	64	16	71
2017	Science and technology	27	17	17	0	0	34	5	72	0	59
2017	Administration and operations	40	20	16	0	3	16	6	76	3	34
2017	Human resources	21	21	16	5	0	38	0	67	8	19
2017	Financial management	29	15	21	0	0	29	7	68	0	14
2017	Information technology	18	11	15	0	0	45	11	67	0	27
2017	Other services to the public	40	10	0	0	0	30	20	100	0	10
2017	None of the above	15	16	19	17	0	33	0	47	25	25
2014	Federal regulators	26	22	27	4	8	4	9	55	14	27
2014	Compliance, inspection and enforcement	23	31	17	3	0	21	5	73	4	63
2014	Science and technology	17	29	14	0	0	32	8	76	0	69
2014	Administration and operations	27	29	19	3	3	16	3	68	8	31
2014	Human resources	59	21	5	0	0	15	0	94	0	19
2014	Financial management	19	9	27	0	0	45	0	50	0	11
2014	Information technology	39	6	6	0	0	33	17	89	0	18
2014	None of the above	25	35	34	0	0	5	0	64	0	15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	46	32	15	0	4	4	0	81	4	25
2017	Compliance, inspection and enforcement	48	28	8	7	6	3	0	78	13	71
2017	Science and technology	51	30	7	0	0	12	0	92	0	59
2017	Administration and operations	65	19	8	5	0	3	0	86	5	34
2017	Human resources	55	25	20	0	0	0	0	80	0	19
2017	Financial management	64	14	7	0	0	15	0	92	0	14
2017	Information technology	74	18	4	0	0	4	0	96	0	27
2017	Other services to the public	70	9	0	0	0	11	9	100	0	10
2017	None of the above	19	46	19	4	0	12	0	74	5	26
2014	Federal regulators	53	11	28	0	4	4	0	67	4	27
2014	Compliance, inspection and enforcement	41	42	10	3	0	3	2	86	3	63
2014	Science and technology	34	46	13	0	0	6	0	86	0	69
2014	Administration and operations	53	32	9	3	0	3	0	87	4	31
2014	Human resources	59	21	10	0	0	10	0	89	0	19
2014	Financial management	45	36	0	0	0	18	0	100	0	11
2014	Information technology	83	11	0	0	0	6	0	100	0	18
2014	None of the above	43	34	12	5	0	5	0	81	6	15

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	35	23	15	0	26	0	58	26	25
2017	Compliance, inspection and enforcement	16	24	18	20	23	0	39	42	71
2017	Science and technology	25	51	15	5	3	0	77	8	59
2017	Administration and operations	14	57	13	8	8	0	71	16	34
2017	Human resources	29	34	16	5	16	0	63	21	19
2017	Financial management	15	28	37	14	7	0	43	21	14
2017	Information technology	40	30	19	0	7	4	73	8	27
2017	Other services to the public	20	0	39	20	11	10	22	35	10
2017	None of the above	25	19	15	15	26	0	44	41	26

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	24	23	23	22	8	0	47	30	25
2017	Compliance, inspection and enforcement	30	35	21	8	6	0	65	14	71
2017	Science and technology	21	32	33	12	2	0	53	13	59
2017	Administration and operations	26	24	29	17	3	0	50	20	34
2017	Human resources	15	5	46	21	13	0	20	34	19
2017	Financial management	22	22	29	14	7	7	47	22	14
2017	Information technology	25	34	30	7	4	0	59	11	27
2017	Other services to the public	21	40	20	9	0	10	68	10	10
2017	None of the above	31	35	19	11	4	0	66	15	26

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	39	30	26	4	0	0	0	70	4	25
2017	Compliance, inspection and enforcement	52	28	8	4	1	0	6	85	6	71
2017	Science and technology	45	33	12	7	0	2	2	81	7	59
2017	Administration and operations	53	16	14	11	6	0	0	69	17	34
2017	Human resources	25	37	20	18	0	0	0	62	18	19
2017	Financial management	30	50	14	0	0	0	7	85	0	14
2017	Information technology	18	60	11	7	4	0	0	78	11	27
2017	Other services to the public	51	20	19	0	0	0	10	79	0	10
2017	None of the above	47	23	15	7	4	0	4	73	12	26

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	24	23	34	12	7	0	0	47	19	25
2017	Compliance, inspection and enforcement	31	21	25	11	11	0	0	52	22	71
2017	Science and technology	24	36	14	14	11	2	0	61	25	59
2017	Administration and operations	32	22	28	8	11	0	0	53	19	34
2017	Human resources	21	21	43	15	0	0	0	42	15	19
2017	Financial management	37	14	29	7	7	0	7	54	15	14
2017	Information technology	26	30	19	11	7	0	7	60	20	27
2017	Other services to the public	31	30	19	10	0	0	10	68	11	10
2017	None of the above	31	31	19	4	16	0	0	62	19	26

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	35	38	19	0	8	0	74	8	25
2017	Compliance, inspection and enforcement	30	30	11	10	17	3	61	28	71
2017	Science and technology	52	33	5	0	2	9	93	2	59
2017	Administration and operations	55	14	20	8	0	3	71	9	34
2017	Human resources	46	15	15	6	0	19	75	7	19
2017	Financial management	57	14	22	7	0	0	71	7	14
2017	Information technology	63	19	7	0	0	11	92	0	27
2017	Other services to the public	20	70	0	10	0	0	90	10	10
2017	None of the above	47	19	11	11	7	4	69	19	26

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	15	35	43	8	0	50	8	25
2017	Compliance, inspection and enforcement	23	22	23	14	18	45	32	71
2017	Science and technology	38	32	22	6	2	70	8	59
2017	Administration and operations	40	21	17	19	3	61	22	34
2017	Human resources	20	46	16	18	0	66	18	19
2017	Financial management	23	69	0	0	8	92	8	13
2017	Information technology	41	29	19	7	4	70	11	27
2017	Other services to the public	30	42	19	10	0	71	10	10
2017	None of the above	20	32	15	19	15	51	34	26

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	19	62	12	4	3	0	0	81	7	25
2017	Compliance, inspection and enforcement	28	38	18	8	6	1	0	67	14	71
2017	Science and technology	43	32	17	7	2	0	0	75	9	59
2017	Administration and operations	50	19	22	3	5	0	0	70	8	34
2017	Human resources	31	25	15	19	5	0	5	59	25	19
2017	Financial management	23	77	0	0	0	0	0	100	0	13
2017	Information technology	37	30	26	4	4	0	0	67	7	27
2017	Other services to the public	30	31	28	0	0	10	0	69	0	10
2017	None of the above	22	44	15	15	4	0	0	66	19	26

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	31	47	12	7	4	0	0	78	11	25
2017	Compliance, inspection and enforcement	31	37	20	7	3	1	1	70	10	71
2017	Science and technology	39	32	15	8	4	0	2	73	12	59
2017	Administration and operations	34	38	20	5	3	0	0	72	8	34
2017	Human resources	21	10	25	19	19	0	5	32	41	19
2017	Financial management	16	31	45	8	0	0	0	47	8	13
2017	Information technology	29	37	19	4	7	4	0	69	12	27
2017	Other services to the public	30	31	29	0	0	0	10	68	0	10
2017	None of the above	27	39	23	0	11	0	0	65	11	26

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	42	32	19	8	0	0	0	74	8	25
2017	Compliance, inspection and enforcement	32	38	17	6	4	1	1	72	10	71
2017	Science and technology	44	34	15	5	2	0	0	78	7	59
2017	Administration and operations	42	17	25	11	5	0	0	59	16	34
2017	Human resources	39	25	26	10	0	0	0	64	10	19
2017	Financial management	54	16	23	0	0	0	8	76	0	13
2017	Information technology	37	37	11	4	7	4	0	77	12	27
2017	Other services to the public	40	30	20	0	0	0	10	78	0	10
2017	None of the above	22	36	23	15	4	0	0	58	19	26

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	35	34	20	7	4	0	0	69	11	25
2017	Compliance, inspection and enforcement	44	31	14	6	3	1	1	77	9	71
2017	Science and technology	44	34	15	5	2	0	0	78	7	59
2017	Administration and operations	48	27	17	6	3	0	0	75	8	34
2017	Human resources	5	30	11	44	10	0	0	35	54	19
2017	Financial management	9	46	30	15	0	0	0	55	15	13
2017	Information technology	23	48	11	7	7	4	0	73	15	27
2017	Other services to the public	20	52	20	9	0	0	0	71	9	10
2017	None of the above	42	31	15	13	0	0	0	72	13	26

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	47	30	4	19	0	0	77	19	25
2017	Compliance, inspection and enforcement	38	31	16	11	4	0	69	16	71
2017	Science and technology	44	32	20	0	3	0	76	3	59
2017	Administration and operations	67	13	14	5	0	0	81	5	34
2017	Human resources	49	30	15	5	0	0	80	5	19
2017	Financial management	28	59	0	14	0	0	86	14	14
2017	Information technology	59	18	11	4	0	7	84	4	27
2017	Other services to the public	48	10	42	0	0	0	58	0	10
2017	None of the above	42	34	16	4	4	0	76	8	26

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	73	12	4	11	0	0	0	85	11	25
2017	Compliance, inspection and enforcement	59	18	8	9	4	0	1	79	13	71
2017	Science and technology	73	15	3	2	4	2	2	92	6	58
2017	Administration and operations	67	22	3	3	5	0	0	89	8	34
2017	Human resources	79	11	10	0	0	0	0	90	0	19
2017	Financial management	64	15	7	0	0	7	7	92	0	14
2017	Information technology	82	7	4	3	4	0	0	89	7	27
2017	Other services to the public	60	20	20	0	0	0	0	80	0	10
2017	None of the above	73	15	8	4	0	0	0	88	4	26

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	54	27	11	8	0	0	81	8	25
2017	Compliance, inspection and enforcement	42	35	11	7	4	0	77	11	71
2017	Science and technology	51	29	10	5	5	0	80	10	59
2017	Administration and operations	57	21	14	8	0	0	78	8	34
2017	Human resources	59	35	6	0	0	0	94	0	19
2017	Financial management	30	55	8	7	0	0	85	7	14
2017	Information technology	56	26	11	4	3	0	82	7	27
2017	Other services to the public	59	20	11	0	0	10	87	0	10
2017	None of the above	54	27	7	12	0	0	81	12	26

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	50	26	8	8	0	0	9	83	8	25
2017	Compliance, inspection and enforcement	44	32	8	10	6	0	0	76	16	71
2017	Science and technology	48	27	16	5	4	0	0	75	8	59
2017	Administration and operations	61	20	11	8	0	0	0	81	8	34
2017	Human resources	65	30	0	5	0	0	0	95	5	19
2017	Financial management	49	37	14	0	0	0	0	86	0	14
2017	Information technology	63	22	7	4	4	0	0	85	7	27
2017	Other services to the public	79	0	0	11	0	10	0	87	13	10
2017	None of the above	58	19	23	0	0	0	0	77	0	26

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	62	22	8	8	0	0	0	85	8	25
2017	Compliance, inspection and enforcement	48	21	1	6	3	0	21	87	11	71
2017	Science and technology	45	21	5	5	3	0	20	83	11	59
2017	Administration and operations	45	28	3	5	0	0	19	90	7	34
2017	Human resources	52	15	6	0	0	0	28	92	0	19
2017	Financial management	41	7	15	7	0	0	30	68	11	13
2017	Information technology	44	15	4	0	3	0	34	89	5	27
2017	Other services to the public	69	10	0	0	0	10	11	100	0	10
2017	None of the above	57	19	4	0	0	0	20	95	0	26

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	57	22	12	9	0	0	0	80	9	25
2017	Compliance, inspection and enforcement	57	21	11	4	1	0	4	82	6	70
2017	Science and technology	64	20	4	2	0	2	8	94	2	59
2017	Administration and operations	66	19	6	5	3	0	0	86	8	34
2017	Human resources	78	11	6	5	0	0	0	89	5	19
2017	Financial management	72	14	7	0	0	0	7	93	0	14
2017	Information technology	66	22	0	0	4	0	7	96	4	27
2017	Other services to the public	48	20	10	0	0	0	21	87	0	10
2017	None of the above	73	19	4	0	4	0	0	92	4	26

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	62	22	4	4	8	0	0	85	12	25
2017	Compliance, inspection and enforcement	50	21	13	7	4	1	3	75	12	70
2017	Science and technology	60	28	9	4	0	0	0	88	4	59
2017	Administration and operations	67	22	5	5	0	0	0	89	5	34
2017	Human resources	79	5	6	0	10	0	0	84	10	19
2017	Financial management	63	23	7	0	0	0	7	93	0	14
2017	Information technology	52	26	4	7	4	4	4	84	12	27
2017	Other services to the public	69	10	9	0	0	0	11	89	0	10
2017	None of the above	50	23	16	4	4	4	0	76	8	26

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	38	50	8	4	0	0	0	88	4	25
2017	Compliance, inspection and enforcement	38	37	11	10	1	0	3	77	12	71
2017	Science and technology	48	42	5	5	0	0	0	90	5	59
2017	Administration and operations	50	31	11	5	3	0	0	81	8	34
2017	Human resources	44	32	19	5	0	0	0	75	5	19
2017	Financial management	45	35	14	7	0	0	0	79	7	14
2017	Information technology	41	48	4	0	3	4	0	93	4	27
2017	Other services to the public	48	42	10	0	0	0	0	90	0	10
2017	None of the above	51	28	17	4	0	0	0	79	4	25

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	7	36	53	4	0	0	43	4	25
2017	Compliance, inspection and enforcement	17	35	37	8	3	0	52	11	71
2017	Science and technology	19	40	28	12	0	2	60	12	59
2017	Administration and operations	26	27	33	14	0	0	53	14	34
2017	Human resources	10	31	43	16	0	0	41	16	19
2017	Financial management	22	28	44	7	0	0	49	7	14
2017	Information technology	15	48	30	4	4	0	63	7	27
2017	Other services to the public	10	50	40	0	0	0	60	0	10
2017	None of the above	4	46	46	0	4	0	50	4	26

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	4	22	40	31	4	0	0	34	26	25
2017	Compliance, inspection and enforcement	4	7	46	26	16	1	0	42	12	70
2017	Science and technology	0	13	40	33	12	0	2	46	13	59
2017	Administration and operations	3	22	27	27	20	0	0	48	25	34
2017	Human resources	21	28	31	15	5	0	0	20	49	19
2017	Financial management	0	22	57	15	7	0	0	22	22	14
2017	Information technology	0	15	45	33	7	0	0	40	15	27
2017	Other services to the public	0	10	40	40	10	0	0	50	10	10
2017	None of the above	8	4	39	23	26	0	0	49	12	26

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	47	42	8	4	0	0	89	4	25
2017	Compliance, inspection and enforcement	24	48	13	8	6	1	73	14	71
2017	Science and technology	38	44	12	7	0	0	81	7	59
2017	Administration and operations	46	32	5	14	0	3	80	14	34
2017	Human resources	54	36	0	5	0	5	95	5	19
2017	Financial management	41	45	14	0	0	0	86	0	14
2017	Information technology	40	48	7	0	0	4	92	0	27
2017	Other services to the public	10	70	10	0	0	9	89	0	10
2017	None of the above	12	39	22	11	8	8	55	21	26

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	51	15	8	0	0	78	8	25
2017	Compliance, inspection and enforcement	27	39	15	10	7	1	67	17	71
2017	Science and technology	24	51	13	10	0	2	76	11	59
2017	Administration and operations	43	38	3	13	3	0	81	16	34
2017	Human resources	24	61	0	10	0	5	90	10	19
2017	Financial management	21	65	14	0	0	0	86	0	14
2017	Information technology	37	44	11	4	0	4	85	4	27
2017	Other services to the public	10	69	21	0	0	0	79	0	10
2017	None of the above	7	47	22	12	8	4	56	20	26

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Compliance, inspection and enforcement	24	76	71
2017	Science and technology	15	85	59
2017	Administration and operations	16	84	34
2017	Financial management	37	63	14
2014	Federal regulators	35	65	27
2014	Compliance, inspection and enforcement	16	84	62
2014	Science and technology	10	90	69
2014	Financial management	0	100	11

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Compliance, inspection and enforcement	82	18	17
2014	Compliance, inspection and enforcement	100	0	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Compliance, inspection and enforcement	57	29	7	7	0	0	0	86	7	14
2014	Compliance, inspection and enforcement	42	27	0	21	10	0	0	69	31	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	15	23	35	11	15	0	15	85	25
2017	Compliance, inspection and enforcement	10	21	24	25	14	6	10	90	71
2017	Science and technology	26	37	28	5	4	2	26	74	59
2017	Administration and operations	41	40	3	11	3	3	42	58	34
2017	Human resources	13	47	25	5	0	10	15	85	19
2017	Financial management	7	45	35	0	14	0	7	93	14
2017	Information technology	34	40	15	4	4	4	35	65	27
2017	Other services to the public	29	9	42	10	10	0	29	71	10
2017	None of the above	16	20	19	22	23	0	16	84	26

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	19	21
2017	Compliance, inspection and enforcement	19	59
2017	Science and technology	13	43
2017	Administration and operations	10	18
2017	Human resources	7	15
2017	Financial management	7	13
2017	Information technology	0	17
2017	None of the above	27	22

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	32	21
2017	Compliance, inspection and enforcement	29	59
2017	Science and technology	28	43
2017	Administration and operations	36	18
2017	Human resources	13	15
2017	Financial management	39	13
2017	Information technology	48	17
2017	None of the above	32	22

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	27	21
2017	Compliance, inspection and enforcement	41	59
2017	Science and technology	19	43
2017	Administration and operations	14	18
2017	Human resources	20	15
2017	Financial management	23	13
2017	Information technology	6	17
2017	None of the above	27	22

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	54	21
2017	Compliance, inspection and enforcement	63	59
2017	Science and technology	35	43
2017	Administration and operations	47	18
2017	Human resources	48	15
2017	Financial management	60	13
2017	Information technology	42	17
2017	None of the above	67	22

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	8	21
2017	Compliance, inspection and enforcement	12	59
2017	Science and technology	9	43
2017	Administration and operations	0	18
2017	Human resources	0	15
2017	Financial management	7	13
2017	Information technology	0	17
2017	None of the above	0	22

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	36	21
2017	Compliance, inspection and enforcement	42	59
2017	Science and technology	44	43
2017	Administration and operations	60	18
2017	Human resources	60	15
2017	Financial management	46	13
2017	Information technology	40	17
2017	None of the above	32	22

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Federal regulators	16	49	5	10	10	10	19
2017	Compliance, inspection and enforcement	7	41	15	19	3	15	59
2017	Science and technology	10	71	8	0	0	10	40
2017	Administration and operations	0	60	11	5	0	24	18
2017	Human resources	0	71	29	0	0	0	14
2017	Financial management	7	31	38	0	9	15	13
2017	Information technology	17	65	12	0	0	6	17
2017	None of the above	10	50	9	14	0	18	22

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	20	27	22	5	22	5	0	49	28	21
2017	Compliance, inspection and enforcement	12	25	12	27	20	2	3	39	49	60
2017	Science and technology	15	23	21	21	10	2	7	42	34	43
2017	Administration and operations	44	27	5	10	10	5	0	74	20	18
2017	Human resources	67	27	6	0	0	0	0	94	0	15
2017	Financial management	46	31	0	16	7	0	0	77	23	13
2017	Information technology	53	41	0	0	0	0	6	100	0	17
2017	None of the above	13	14	13	45	9	0	5	29	57	22

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	15	14	23	14	31	5	0	30	47	21
2017	Compliance, inspection and enforcement	3	12	15	22	42	5	2	16	68	60
2017	Science and technology	2	16	16	24	25	5	11	22	59	43
2017	Administration and operations	9	23	10	10	34	5	10	38	51	18
2017	Human resources	8	13	15	26	32	0	6	22	62	15
2017	Financial management	8	0	15	7	54	0	16	9	73	13
2017	Information technology	23	29	18	6	18	6	0	56	25	17
2017	None of the above	0	14	13	36	27	4	5	16	69	22

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Grain Commission by Question 104. With which of the following communities do you most closely identify in relation to your current job?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)