2017 Public Service Employee Survey Results for Canadian Grain Commission by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 50 39 4 7 0 0 0 89 7 28
2017 Administration and Foreign Services 54 37 3 6 1 0 0 91 7 103
2017 Technical 44 45 3 6 2 0 0 89 8 156
2017 Administrative Support 58 42 0 0 0 0 0 100 0 19
2014 Scientific and Professional 44 47 6 3 0 0 0 91 3 32
2014 Administration and Foreign Services 52 39 2 5 2 0 0 91 7 88
2014 Technical 34 50 5 9 1 0 1 85 10 129
2014 Administrative Support 32 68 0 0 0 0 0 100 0 19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 78 22 0 0 0 0 0 100 0 28
2017 Administration and Foreign Services 87 9 2 0 0 0 2 98 0 103
2017 Technical 77 16 2 3 1 1 1 95 3 156
2017 Administrative Support 84 11 5 0 0 0 0 95 0 19
2014 Scientific and Professional 67 21 3 0 0 3 6 97 0 32
2014 Administration and Foreign Services 87 6 4 1 0 1 1 95 1 88
2014 Technical 76 17 4 1 2 0 0 94 3 129
2014 Administrative Support 79 21 0 0 0 0 0 100 0 19

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 71 25 4 0 0 0 0 96 0 28
2017 Administration and Foreign Services 83 14 1 1 0 0 2 98 1 103
2017 Technical 75 11 4 5 2 0 3 89 7 156
2017 Administrative Support 84 11 0 5 0 0 0 95 5 19
2014 Scientific and Professional 73 18 0 3 0 0 6 97 3 32
2014 Administration and Foreign Services 82 12 1 2 0 0 2 97 2 88
2014 Technical 78 15 2 2 3 0 0 93 5 129
2014 Administrative Support 74 16 5 5 0 0 0 89 5 19

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 39 44 7 4 6 0 0 83 10 28
2017 Administration and Foreign Services 50 31 4 10 6 0 0 81 15 103
2017 Technical 28 46 8 13 6 0 0 73 19 156
2017 Administrative Support 68 26 0 5 0 0 0 95 5 19
2014 Scientific and Professional 41 36 15 3 6 0 0 76 9 32
2014 Administration and Foreign Services 54 34 3 7 1 0 0 89 8 88
2014 Technical 36 40 12 9 3 0 0 76 13 128
2014 Administrative Support 42 32 11 11 5 0 0 74 16 19

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 54 32 7 0 7 0 0 86 7 28
2017 Administration and Foreign Services 56 27 7 8 2 0 0 83 10 103
2017 Technical 43 43 7 6 1 0 0 86 7 156
2017 Administrative Support 42 53 0 5 0 0 0 95 5 19
2014 Scientific and Professional 41 50 3 3 3 0 0 91 6 32
2014 Administration and Foreign Services 48 41 3 8 0 0 0 89 8 88
2014 Technical 30 43 17 8 2 0 0 73 10 129
2014 Administrative Support 11 53 26 11 0 0 0 63 11 19

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 67 29 0 4 0 0 0 96 4 28
2017 Administration and Foreign Services 56 27 8 7 2 0 0 84 8 103
2017 Technical 40 41 12 6 1 0 0 81 7 156
2017 Administrative Support 16 53 21 5 5 0 0 68 11 19
2014 Scientific and Professional 55 42 3 0 0 0 0 97 0 32
2014 Administration and Foreign Services 47 40 9 2 2 0 0 87 4 88
2014 Technical 35 42 15 5 2 0 0 77 8 129
2014 Administrative Support 16 47 32 0 5 0 0 63 5 19

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 71 25 0 4 0 0 0 96 4 28
2017 Administration and Foreign Services 66 26 2 4 2 0 0 93 6 103
2017 Technical 50 37 8 3 3 0 0 87 5 156
2017 Administrative Support 53 26 11 5 5 0 0 79 11 19
2014 Scientific and Professional 79 18 0 3 0 0 0 97 3 32
2014 Administration and Foreign Services 57 35 7 1 0 0 0 92 1 88
2014 Technical 40 44 11 2 2 0 0 85 4 129
2014 Administrative Support 37 42 16 0 5 0 0 79 5 19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 68 28 0 4 0 0 0 96 4 28
2017 Administration and Foreign Services 75 20 2 3 0 0 0 95 3 103
2017 Technical 53 40 5 1 1 0 0 93 2 155
2017 Administrative Support 74 21 0 5 0 0 0 95 5 19
2014 Scientific and Professional 70 18 12 0 0 0 0 88 0 32
2014 Administration and Foreign Services 77 23 0 0 0 0 0 100 0 88
2014 Technical 44 44 5 5 2 0 0 88 6 129
2014 Administrative Support 37 42 16 5 0 0 0 79 5 19

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 39 36 7 18 0 0 0 75 18 28
2017 Administration and Foreign Services 74 16 6 3 1 0 0 90 4 103
2017 Technical 34 35 16 8 7 0 0 69 15 156
2017 Administrative Support 63 32 5 0 0 0 0 95 0 19
2014 Scientific and Professional 50 32 12 6 0 0 0 82 6 32
2014 Administration and Foreign Services 52 36 6 6 0 1 0 88 6 88
2014 Technical 25 40 10 13 11 0 1 65 25 129
2014 Administrative Support 42 42 5 5 5 0 0 84 11 19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 26 23 14 19 0 4 15 60 23 27
2017 Administration and Foreign Services 45 28 11 6 2 1 8 80 8 103
2017 Technical 66 20 2 3 2 2 5 92 6 155
2017 Administrative Support 32 32 16 11 0 5 5 71 12 19
2014 Scientific and Professional 28 15 18 12 9 0 18 53 25 32
2014 Administration and Foreign Services 58 24 5 9 0 0 3 86 9 88
2014 Technical 55 23 8 4 5 1 4 82 10 129
2014 Administrative Support 42 11 11 21 11 0 5 56 33 19

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 51 42 4 0 4 0 0 93 4 28
2017 Administration and Foreign Services 47 42 5 6 1 0 0 89 7 103
2017 Technical 40 44 10 4 1 0 0 84 6 156
2017 Administrative Support 26 58 11 5 0 0 0 84 5 19
2014 Scientific and Professional 41 47 9 3 0 0 0 88 3 32
2014 Administration and Foreign Services 36 50 7 3 4 0 0 86 8 88
2014 Technical 26 54 15 2 3 0 0 80 5 129
2014 Administrative Support 16 68 16 0 0 0 0 84 0 19

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 33 39 18 11 0 0 0 71 11 28
2017 Administration and Foreign Services 37 37 9 10 4 2 0 76 15 103
2017 Technical 26 43 15 10 6 0 0 69 17 156
2017 Administrative Support 37 53 0 11 0 0 0 89 11 19
2014 Scientific and Professional 34 30 20 9 3 3 0 66 13 32
2014 Administration and Foreign Services 37 47 11 4 1 0 0 84 6 88
2014 Technical 15 46 21 11 7 0 0 61 18 129
2014 Administrative Support 16 37 16 16 16 0 0 53 32 19

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 47 39 10 4 0 0 0 86 4 28
2017 Administration and Foreign Services 41 33 8 13 5 0 0 75 18 103
2017 Technical 43 38 11 5 3 0 0 81 8 155
2017 Administrative Support 21 58 16 0 5 0 0 79 5 19

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 62 29 10 0 0 0 0 90 0 28
2017 Administration and Foreign Services 61 32 2 4 1 0 0 93 5 103
2017 Technical 55 36 6 3 1 0 0 91 3 156
2017 Administrative Support 58 26 16 0 0 0 0 84 0 19
2014 Scientific and Professional 59 35 3 3 0 0 0 94 3 32
2014 Administration and Foreign Services 60 32 4 3 1 0 0 91 4 88
2014 Technical 42 45 9 2 1 0 0 87 3 129
2014 Administrative Support 37 42 11 11 0 0 0 79 11 19

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 40 47 3 7 4 0 0 87 11 28
2017 Administration and Foreign Services 46 36 4 12 3 0 0 82 15 103
2017 Technical 35 36 11 8 9 0 0 72 17 156
2017 Administrative Support 37 53 0 5 5 0 0 89 11 19

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 71 25 0 0 4 0 0 96 4 28
2017 Administration and Foreign Services 74 19 2 4 1 0 0 93 5 103
2017 Technical 64 26 9 0 1 0 0 90 1 156
2017 Administrative Support 68 26 5 0 0 0 0 95 0 19
2014 Scientific and Professional 59 35 3 3 0 0 0 94 3 32
2014 Administration and Foreign Services 74 17 8 0 1 0 0 91 1 88
2014 Technical 61 31 8 0 0 0 0 92 0 129
2014 Administrative Support 63 32 5 0 0 0 0 95 0 19

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 44 46 4 7 0 0 0 89 7 28
2017 Administration and Foreign Services 41 47 3 7 3 0 0 87 10 102
2017 Technical 32 36 13 11 9 0 0 67 20 156
2017 Administrative Support 53 26 11 5 5 0 0 79 11 19
2014 Scientific and Professional 21 52 9 18 0 0 0 73 18 32
2014 Administration and Foreign Services 44 46 5 2 3 0 0 90 5 88
2014 Technical 24 38 15 17 6 0 0 62 23 129
2014 Administrative Support 26 26 26 11 5 0 5 56 17 19

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 46 40 4 4 7 0 0 86 11 28
2017 Administration and Foreign Services 53 32 11 1 3 0 0 85 4 103
2017 Technical 39 33 14 8 6 0 0 72 14 156
2017 Administrative Support 63 16 16 0 5 0 0 79 5 19
2014 Scientific and Professional 30 50 12 9 0 0 0 79 9 32
2014 Administration and Foreign Services 47 36 13 3 1 0 0 83 4 88
2014 Technical 32 36 15 14 3 0 0 68 17 129
2014 Administrative Support 37 21 26 16 0 0 0 58 16 19

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 50 29 7 7 7 0 0 79 14 28
2017 Administration and Foreign Services 53 31 5 9 2 0 0 85 11 103
2017 Technical 45 34 13 4 3 0 0 80 8 156
2017 Administrative Support 53 26 11 5 0 0 5 83 6 19
2014 Scientific and Professional 32 50 12 6 0 0 0 82 6 32
2014 Administration and Foreign Services 55 33 8 3 1 0 0 88 4 88
2014 Technical 30 47 13 7 2 1 0 78 9 129
2014 Administrative Support 37 42 16 5 0 0 0 79 5 19

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 61 29 4 7 0 0 0 89 7 28
2017 Administration and Foreign Services 56 30 8 6 1 0 0 85 7 103
2017 Technical 49 35 11 3 3 0 0 84 5 156
2017 Administrative Support 58 32 0 5 5 0 0 89 11 19
2014 Scientific and Professional 52 39 6 3 0 0 0 91 3 32
2014 Administration and Foreign Services 54 36 4 3 2 0 0 90 5 88
2014 Technical 43 43 9 4 2 0 0 85 6 128
2014 Administrative Support 32 53 11 5 0 0 0 84 5 19

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 29 38 29 0 4 0 0 68 4 28
2017 Administration and Foreign Services 38 32 19 11 0 0 1 70 11 103
2017 Technical 53 33 8 3 1 1 2 88 4 155
2017 Administrative Support 63 26 11 0 0 0 0 89 0 19
2014 Scientific and Professional 20 45 27 6 3 0 0 64 9 32
2014 Administration and Foreign Services 28 32 26 10 3 0 1 61 13 88
2014 Technical 42 37 14 4 1 0 2 81 5 129
2014 Administrative Support 26 42 16 11 5 0 0 68 16 19

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 0 22 28 32 11 0 7 46 23 28
2017 Administration and Foreign Services 4 26 40 20 11 0 0 31 29 102
2017 Technical 3 15 37 24 17 1 4 43 19 156
2017 Administrative Support 0 32 26 32 5 0 5 39 33 19
2014 Scientific and Professional 6 17 48 23 6 0 0 29 23 32
2014 Administration and Foreign Services 9 27 48 9 8 0 0 17 36 88
2014 Technical 5 15 44 24 10 1 1 35 20 129
2014 Administrative Support 0 37 32 32 0 0 0 32 37 19

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 0 4 32 22 35 0 7 61 4 28
2017 Administration and Foreign Services 4 7 29 39 20 0 1 59 12 102
2017 Technical 4 13 23 23 28 3 5 56 19 156
2017 Administrative Support 0 5 16 37 21 16 5 73 7 19
2014 Scientific and Professional 11 15 42 15 14 0 3 30 27 32
2014 Administration and Foreign Services 7 25 39 21 9 0 0 29 31 88
2014 Technical 7 27 31 14 18 2 2 33 35 128
2014 Administrative Support 5 0 47 32 11 5 0 44 6 19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 7 17 32 22 21 0 0 43 24 28
2017 Administration and Foreign Services 13 18 29 23 16 2 0 40 31 102
2017 Technical 5 14 28 21 20 4 8 46 22 156
2017 Administrative Support 0 16 11 32 37 0 5 72 17 19
2014 Scientific and Professional 12 21 30 24 11 0 3 36 33 32
2014 Administration and Foreign Services 6 19 37 23 13 0 1 37 25 88
2014 Technical 8 18 25 27 14 4 4 45 28 129
2014 Administrative Support 0 32 26 32 11 0 0 42 32 19

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 0 4 43 21 32 0 0 53 4 28
2017 Administration and Foreign Services 0 9 32 33 25 0 1 59 9 101
2017 Technical 3 2 20 32 33 1 9 72 5 156
2017 Administrative Support 0 16 11 37 32 0 5 72 17 19
2014 Scientific and Professional 6 3 40 33 18 0 0 51 9 31
2014 Administration and Foreign Services 3 13 31 40 13 0 0 53 16 88
2014 Technical 1 5 20 41 28 0 4 72 7 128
2014 Administrative Support 0 16 53 26 5 0 0 32 16 19

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 7 25 32 14 18 4 0 33 34 28
2017 Administration and Foreign Services 9 27 29 16 18 1 0 34 36 102
2017 Technical 8 9 25 24 26 2 5 54 19 156
2017 Administrative Support 5 16 21 21 21 5 11 50 25 19
2014 Scientific and Professional 21 15 38 20 6 0 0 26 36 32
2014 Administration and Foreign Services 23 27 36 11 3 0 0 14 50 88
2014 Technical 12 19 39 17 12 1 0 29 31 129
2014 Administrative Support 32 16 32 11 5 0 5 17 50 19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 4 7 14 39 29 0 7 73 12 28
2017 Administration and Foreign Services 1 8 16 41 30 3 0 73 10 101
2017 Technical 2 4 15 30 34 6 8 75 7 156
2017 Administrative Support 5 11 26 16 16 11 16 43 21 19
2014 Scientific and Professional 0 6 18 50 20 3 3 74 6 32
2014 Administration and Foreign Services 3 7 34 33 18 1 3 54 11 88
2014 Technical 3 13 24 29 22 3 6 57 17 129
2014 Administrative Support 11 5 26 32 16 5 5 53 18 19

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 11 28 21 15 22 4 0 38 40 28
2017 Administration and Foreign Services 10 17 33 18 21 0 1 39 28 102
2017 Technical 5 8 26 23 26 5 7 55 15 155
2017 Administrative Support 0 5 47 11 21 5 11 38 6 19
2014 Scientific and Professional 12 23 30 20 6 0 9 29 39 32
2014 Administration and Foreign Services 6 17 41 25 9 0 2 34 24 88
2014 Technical 7 14 32 23 18 2 4 43 23 129
2014 Administrative Support 0 0 42 32 21 5 0 56 0 19
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 75 18 4 0 0 0 4 96 0 28
2017 Administration and Foreign Services 78 10 6 3 0 0 4 91 3 103
2017 Technical 71 12 8 2 3 1 4 87 5 155
2017 Administrative Support 84 5 5 5 0 0 0 89 5 19
2014 Scientific and Professional 79 6 0 3 3 0 9 93 7 32
2014 Administration and Foreign Services 79 3 8 4 0 1 5 87 4 88
2014 Technical 78 12 3 3 1 1 2 92 4 129
2014 Administrative Support 68 11 11 5 0 0 5 83 6 19

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 32 44 10 4 4 7 0 82 8 28
2017 Administration and Foreign Services 32 43 9 10 3 2 1 78 13 103
2017 Technical 27 34 21 8 7 2 1 63 15 155
2017 Administrative Support 37 32 16 16 0 0 0 68 16 19
2014 Scientific and Professional 35 59 3 3 0 0 0 94 3 32
2014 Administration and Foreign Services 40 35 11 8 6 0 0 75 14 88
2014 Technical 26 41 25 4 3 1 1 68 7 128
2014 Administrative Support 5 32 16 42 5 0 0 37 47 19

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 54 29 4 10 4 0 0 83 13 28
2017 Administration and Foreign Services 57 30 3 6 4 0 0 87 10 102
2017 Technical 36 35 11 10 8 1 0 71 18 155
2017 Administrative Support 37 26 16 16 5 0 0 63 21 19
2014 Scientific and Professional 55 33 9 3 0 0 0 88 3 32
2014 Administration and Foreign Services 51 28 7 9 5 0 0 79 14 88
2014 Technical 37 36 10 13 2 1 1 75 14 129
2014 Administrative Support 26 21 11 26 16 0 0 47 42 19

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 54 36 6 0 0 0 4 94 0 28
2017 Administration and Foreign Services 47 38 4 8 2 1 0 86 10 103
2017 Technical 37 40 6 9 6 1 2 79 15 155
2017 Administrative Support 42 32 11 5 5 5 0 78 11 19
2014 Scientific and Professional 47 38 0 9 3 3 0 88 12 32
2014 Administration and Foreign Services 44 41 7 6 1 0 1 86 7 88
2014 Technical 21 49 13 11 2 3 1 73 14 129
2014 Administrative Support 21 53 11 16 0 0 0 74 16 19

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 43 39 0 4 4 11 0 92 8 28
2017 Administration and Foreign Services 46 26 12 8 2 7 0 77 10 103
2017 Technical 33 33 12 7 7 7 1 71 16 156
2017 Administrative Support 28 39 11 0 11 11 0 75 13 18
2014 Scientific and Professional 38 38 12 3 6 3 0 78 9 32
2014 Administration and Foreign Services 45 33 9 8 0 2 2 82 8 88
2014 Technical 28 33 16 13 4 6 1 65 18 129
2014 Administrative Support 21 42 5 21 11 0 0 63 32 19

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 25 40 7 6 4 14 4 79 12 28
2017 Administration and Foreign Services 18 27 14 16 7 16 3 55 28 103
2017 Technical 18 32 15 15 8 11 1 56 27 155
2017 Administrative Support 16 37 21 5 11 11 0 59 18 19
2014 Scientific and Professional 15 44 12 12 0 15 3 71 14 32
2014 Administration and Foreign Services 15 35 23 18 3 4 1 53 23 88
2014 Technical 12 41 20 16 5 6 1 57 22 129
2014 Administrative Support 0 32 42 26 0 0 0 32 26 19

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 61 28 11 0 0 0 0 89 0 28
2017 Administration and Foreign Services 53 34 6 6 2 0 0 86 8 103
2017 Technical 45 39 5 8 3 0 0 84 12 156
2017 Administrative Support 63 26 0 5 5 0 0 89 11 19
2014 Scientific and Professional 50 47 3 0 0 0 0 97 0 32
2014 Administration and Foreign Services 44 44 9 2 1 0 0 87 3 88
2014 Technical 32 49 11 5 2 1 0 82 7 129
2014 Administrative Support 16 47 26 5 5 0 0 63 11 19
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 40 35 14 4 7 0 0 75 11 28
2017 Administration and Foreign Services 52 30 5 7 5 0 0 83 12 103
2017 Technical 45 36 10 5 4 0 1 81 10 156
2017 Administrative Support 32 53 11 5 0 0 0 84 5 19
2014 Scientific and Professional 38 35 18 6 3 0 0 73 9 32
2014 Administration and Foreign Services 48 38 8 3 2 0 0 87 5 88
2014 Technical 36 39 14 8 1 0 1 77 9 129
2014 Administrative Support 21 37 32 11 0 0 0 58 11 19

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 54 24 11 11 0 0 0 79 11 28
2017 Administration and Foreign Services 58 26 5 7 2 1 1 86 9 102
2017 Technical 50 30 12 4 3 0 1 82 6 156
2017 Administrative Support 53 32 5 5 5 0 0 84 11 19
2014 Scientific and Professional 53 35 6 3 3 0 0 88 6 32
2014 Administration and Foreign Services 49 34 8 8 1 0 0 83 9 88
2014 Technical 38 43 8 7 2 1 1 83 9 129
2014 Administrative Support 37 37 16 5 5 0 0 74 11 19

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 39 33 17 11 0 0 0 72 11 28
2017 Administration and Foreign Services 57 28 4 8 3 1 0 85 11 103
2017 Technical 46 36 7 6 4 1 1 83 10 156
2017 Administrative Support 58 21 11 5 5 0 0 79 11 19
2014 Scientific and Professional 44 41 9 6 0 0 0 85 6 32
2014 Administration and Foreign Services 52 31 4 9 4 0 0 83 13 88
2014 Technical 38 36 12 8 2 2 1 77 11 129
2014 Administrative Support 32 47 5 16 0 0 0 79 16 19

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 78 15 4 0 0 0 4 96 0 28
2017 Administration and Foreign Services 82 5 4 2 1 0 7 93 3 103
2017 Technical 82 8 3 2 1 0 3 93 3 156
2017 Administrative Support 95 0 5 0 0 0 0 95 0 19
2014 Scientific and Professional 67 18 0 0 3 3 9 97 3 32
2014 Administration and Foreign Services 79 4 6 2 2 1 5 89 5 88
2014 Technical 80 15 3 0 0 1 2 97 0 129
2014 Administrative Support 74 16 5 0 0 0 5 94 0 19

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 64 18 11 0 0 4 4 88 0 27
2017 Administration and Foreign Services 73 14 2 4 3 1 2 91 7 103
2017 Technical 36 21 8 6 10 5 13 70 19 154
2017 Administrative Support 63 16 5 5 0 11 0 88 6 19
2014 Scientific and Professional 50 20 15 6 0 0 9 77 7 32
2014 Administration and Foreign Services 68 14 8 6 3 1 0 83 9 88
2014 Technical 35 18 10 11 14 2 9 60 29 129
2014 Administrative Support 37 16 26 5 5 0 11 59 12 19

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 55 21 7 10 4 4 0 79 14 28
2017 Administration and Foreign Services 63 25 4 4 4 0 0 88 8 103
2017 Technical 49 29 10 6 4 0 1 79 10 156
2017 Administrative Support 68 16 5 5 0 0 5 89 6 19

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 58 17 14 4 4 4 0 78 7 28
2017 Administration and Foreign Services 64 22 5 1 6 2 0 88 7 103
2017 Technical 53 28 6 6 4 1 1 83 10 156
2017 Administrative Support 79 21 0 0 0 0 0 100 0 19

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 48 31 7 7 7 0 0 79 14 28
2017 Administration and Foreign Services 63 19 5 8 6 0 0 82 14 103
2017 Technical 50 28 12 5 3 1 1 80 9 156
2017 Administrative Support 74 16 5 5 0 0 0 89 5 19
2014 Scientific and Professional 49 27 15 6 3 0 0 76 9 32
2014 Administration and Foreign Services 56 31 7 3 2 0 0 88 5 88
2014 Technical 40 32 17 5 3 1 2 74 8 128
2014 Administrative Support 37 32 16 11 5 0 0 68 16 19
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 25 44 19 0 6 0 6 73 7 16
2017 Administration and Foreign Services 52 28 7 5 0 7 0 87 5 42
2017 Technical 53 24 13 3 8 0 0 76 11 38
2014 Scientific and Professional 11 53 29 0 0 0 6 69 0 17
2014 Administration and Foreign Services 38 41 9 9 2 0 2 80 11 48
2014 Technical 31 48 9 0 6 6 0 84 6 33

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 43 40 11 6 0 0 0 83 6 28
2017 Administration and Foreign Services 42 37 10 7 1 3 0 82 8 103
2017 Technical 35 38 10 10 3 5 0 76 14 155
2017 Administrative Support 67 11 17 0 6 0 0 78 6 18
2014 Scientific and Professional 44 32 21 0 0 3 0 78 0 32
2014 Administration and Foreign Services 46 38 6 2 3 4 0 88 6 88
2014 Technical 24 42 17 3 6 7 0 71 10 129
2014 Administrative Support 21 58 5 5 5 5 0 83 11 19

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 44 32 20 4 0 0 0 76 4 28
2017 Administration and Foreign Services 37 40 15 5 1 3 0 79 6 103
2017 Technical 33 37 12 10 7 2 0 72 16 156
2017 Administrative Support 47 26 11 5 5 5 0 78 11 19
2014 Scientific and Professional 21 58 15 6 0 0 0 79 6 32
2014 Administration and Foreign Services 51 34 7 2 4 2 0 86 7 88
2014 Technical 24 31 25 14 5 0 1 56 19 129
2014 Administrative Support 21 47 11 11 5 5 0 72 17 19

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 32 33 20 4 4 7 0 70 8 28
2017 Administration and Foreign Services 26 42 16 10 2 5 0 71 13 103
2017 Technical 23 36 17 13 8 3 0 61 22 156
2017 Administrative Support 42 32 21 0 5 0 0 74 5 19
2014 Scientific and Professional 12 49 24 9 0 6 0 65 10 32
2014 Administration and Foreign Services 32 45 11 7 3 2 0 79 10 88
2014 Technical 18 33 25 13 7 3 1 53 21 129
2014 Administrative Support 16 63 0 5 5 11 0 88 12 19

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 40 43 7 4 4 4 0 85 8 28
2017 Administration and Foreign Services 39 31 13 10 4 3 0 72 15 103
2017 Technical 26 28 20 13 10 4 0 55 24 156
2017 Administrative Support 37 21 32 0 5 5 0 61 6 19
2014 Scientific and Professional 17 53 12 12 3 3 0 72 15 32
2014 Administration and Foreign Services 43 32 11 7 3 3 0 78 10 88
2014 Technical 21 33 18 14 9 5 0 57 24 129
2014 Administrative Support 11 42 26 0 21 0 0 53 21 19

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 36 25 18 13 7 0 0 62 21 28
2017 Administration and Foreign Services 25 50 10 12 2 1 0 75 15 103
2017 Technical 29 34 14 14 7 3 0 64 21 156
2017 Administrative Support 37 37 11 11 5 0 0 74 16 19
2014 Scientific and Professional 15 55 15 12 3 0 0 70 15 32
2014 Administration and Foreign Services 32 50 8 4 6 1 0 82 10 88
2014 Technical 20 37 17 21 5 1 0 57 26 129
2014 Administrative Support 5 53 21 5 11 5 0 61 17 19
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 40 53 4 0 4 0 0 93 4 28
2017 Administration and Foreign Services 50 40 4 5 1 0 0 90 6 103
2017 Technical 42 41 10 6 1 0 0 83 7 155
2017 Administrative Support 37 47 5 0 5 5 0 89 6 19
2014 Scientific and Professional 41 41 9 9 0 0 0 82 9 32
2014 Administration and Foreign Services 67 22 3 1 5 1 0 90 7 88
2014 Technical 36 45 12 5 2 1 0 82 6 129
2014 Administrative Support 32 63 5 0 0 0 0 95 0 19

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 56 32 7 4 0 0 0 89 4 27
2017 Administration and Foreign Services 60 33 4 4 0 0 0 93 4 103
2017 Technical 48 41 6 2 1 0 1 90 3 155
2017 Administrative Support 47 37 16 0 0 0 0 84 0 19
2014 Scientific and Professional 52 36 9 0 0 3 0 91 0 32
2014 Administration and Foreign Services 57 38 1 1 0 1 1 98 1 88
2014 Technical 42 41 10 5 0 2 1 85 5 129
2014 Administrative Support 37 42 16 5 0 0 0 79 5 19

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 61 24 11 0 0 0 4 89 0 28
2017 Administration and Foreign Services 69 22 7 1 1 0 1 91 2 103
2017 Technical 44 37 10 6 2 1 0 82 8 154
2017 Administrative Support 42 47 11 0 0 0 0 89 0 19
2014 Scientific and Professional 58 36 3 0 0 0 3 97 0 32
2014 Administration and Foreign Services 68 27 3 0 0 1 0 97 0 88
2014 Technical 41 44 7 4 2 2 0 87 6 129
2014 Administrative Support 16 47 26 11 0 0 0 63 11 19

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 44 36 6 4 4 4 4 86 8 28
2017 Administration and Foreign Services 62 25 5 7 1 0 0 86 8 103
2017 Technical 33 36 17 9 2 3 0 71 11 155
2017 Administrative Support 32 47 16 0 5 0 0 79 5 19
2014 Scientific and Professional 47 39 12 0 0 3 0 88 0 32
2014 Administration and Foreign Services 44 37 8 3 1 5 1 86 5 88
2014 Technical 23 44 21 5 3 4 0 70 8 129
2014 Administrative Support 16 42 21 11 5 5 0 61 17 19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 26 28 28 4 4 4 7 60 8 28
2017 Administration and Foreign Services 37 27 10 10 6 7 4 71 18 103
2017 Technical 24 39 12 10 8 6 1 68 19 155
2017 Administrative Support 32 26 16 5 5 11 5 69 13 19
2014 Scientific and Professional 25 24 24 12 3 9 3 56 17 32
2014 Administration and Foreign Services 34 31 18 8 3 4 2 69 12 88
2014 Technical 24 36 19 13 5 3 0 62 18 129
2014 Administrative Support 5 37 26 16 16 0 0 42 32 19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 72 14 4 0 0 4 7 96 0 28
2017 Administration and Foreign Services 75 11 6 1 1 1 5 92 2 103
2017 Technical 68 14 7 2 3 3 4 87 5 156
2017 Administrative Support 79 5 11 0 0 0 5 89 0 19
2014 Scientific and Professional 61 18 0 0 3 3 15 96 4 32
2014 Administration and Foreign Services 74 4 8 5 0 3 5 86 6 88
2014 Technical 68 16 7 2 2 2 3 88 4 129
2014 Administrative Support 53 32 11 0 0 0 5 89 0 19

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 75 21 4 0 0 0 0 96 0 28
2017 Administration and Foreign Services 76 9 5 3 0 4 4 92 3 103
2017 Technical 71 15 2 2 3 5 3 92 5 156
2017 Administrative Support 84 11 5 0 0 0 0 95 0 19
2014 Scientific and Professional 64 18 6 0 3 3 6 90 3 32
2014 Administration and Foreign Services 76 9 5 2 1 4 2 92 3 88
2014 Technical 78 13 4 2 0 2 2 94 2 129
2014 Administrative Support 58 16 16 5 0 5 0 78 6 19

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 46 40 4 7 4 0 0 85 11 28
2017 Administration and Foreign Services 50 31 10 7 1 2 0 82 8 103
2017 Technical 34 34 13 11 7 1 0 69 18 155
2017 Administrative Support 37 42 16 5 0 0 0 79 5 19
2014 Scientific and Professional 27 41 24 9 0 0 0 67 9 32
2014 Administration and Foreign Services 38 45 10 5 2 0 0 82 8 88
2014 Technical 21 39 19 14 6 1 0 61 21 129
2014 Administrative Support 11 32 32 26 0 0 0 42 26 19

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 28 28 18 11 14 0 0 57 25 28
2017 Administration and Foreign Services 27 26 18 20 7 2 1 54 27 102
2017 Technical 28 22 12 15 17 3 3 53 34 155
2017 Administrative Support 21 32 16 21 0 11 0 59 24 19
2014 Scientific and Professional 21 26 21 18 12 3 0 48 30 32
2014 Administration and Foreign Services 20 34 20 15 9 2 1 55 25 88
2014 Technical 22 35 16 11 11 2 1 60 24 128
2014 Administrative Support 0 16 5 47 32 0 0 16 79 19

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 36 32 14 7 7 4 0 70 15 28
2017 Administration and Foreign Services 35 45 13 6 1 1 0 80 7 103
2017 Technical 28 36 19 11 4 2 0 66 15 156
2017 Administrative Support 37 42 0 0 11 11 0 88 12 19

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 64 21 7 4 4 0 0 86 7 28
2017 Administration and Foreign Services 67 22 8 1 0 2 0 91 1 103
2017 Technical 44 34 14 1 3 3 0 81 5 155
2017 Administrative Support 58 16 21 5 0 0 0 74 5 19
2014 Scientific and Professional 64 27 9 0 0 0 0 91 0 32
2014 Administration and Foreign Services 65 30 3 0 1 1 0 96 1 88
2014 Technical 46 33 14 3 2 2 0 81 5 129
2014 Administrative Support 44 39 17 0 0 0 0 83 0 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 58 24 11 7 0 0 0 82 7 28
2017 Administration and Foreign Services 66 25 6 3 0 0 0 91 3 103
2017 Technical 42 40 10 3 3 2 0 84 6 156
2017 Administrative Support 53 26 21 0 0 0 0 79 0 19
2014 Scientific and Professional 64 27 9 0 0 0 0 91 0 32
2014 Administration and Foreign Services 61 33 2 2 1 0 0 95 3 88
2014 Technical 38 45 11 3 1 2 1 85 4 129
2014 Administrative Support 44 44 11 0 0 0 0 89 0 18

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 58 28 14 0 0 0 0 86 0 28
2017 Administration and Foreign Services 69 25 3 3 0 0 0 94 3 103
2017 Technical 46 40 5 4 4 1 0 87 8 156
2017 Administrative Support 74 16 5 0 5 0 0 89 5 19
2014 Scientific and Professional 67 27 6 0 0 0 0 94 0 32
2014 Administration and Foreign Services 72 23 3 0 1 0 0 95 1 87
2014 Technical 45 41 9 4 1 0 0 86 5 129
2014 Administrative Support 50 39 0 6 6 0 0 89 11 18

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 54 28 14 4 0 0 0 82 4 28
2017 Administration and Foreign Services 62 24 9 3 1 1 0 87 4 103
2017 Technical 38 34 15 7 4 1 0 73 11 156
2017 Administrative Support 63 21 11 0 5 0 0 84 5 19
2014 Scientific and Professional 43 36 18 3 0 0 0 79 3 32
2014 Administration and Foreign Services 50 35 5 5 5 0 0 85 10 88
2014 Technical 27 34 21 12 5 1 1 62 17 129
2014 Administrative Support 37 42 5 11 5 0 0 79 16 19

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 51 31 14 4 0 0 0 82 4 28
2017 Administration and Foreign Services 60 30 5 4 1 1 0 90 5 103
2017 Technical 43 32 12 9 5 0 0 74 14 156
2017 Administrative Support 58 32 11 0 0 0 0 89 0 19
2014 Scientific and Professional 41 38 18 3 0 0 0 79 3 32
2014 Administration and Foreign Services 53 33 5 4 5 0 0 85 10 88
2014 Technical 32 32 22 10 4 0 0 64 14 129
2014 Administrative Support 32 47 5 16 0 0 0 79 16 19

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 43 32 14 7 0 4 0 78 8 28
2017 Administration and Foreign Services 48 20 15 9 4 3 1 71 13 103
2017 Technical 38 22 17 14 6 1 1 62 21 156
2017 Administrative Support 58 16 11 11 0 5 0 78 11 19
2014 Scientific and Professional 47 15 30 6 0 3 0 64 6 32
2014 Administration and Foreign Services 47 26 13 6 5 2 0 75 12 88
2014 Technical 28 28 17 14 8 2 1 58 24 129
2014 Administrative Support 37 21 26 5 5 5 0 61 11 19
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Scientific and Professional 11 78 11 28
2017 Administration and Foreign Services 14 41 45 103
2017 Technical 16 54 29 156
2017 Administrative Support 21 47 32 19
2014 Scientific and Professional 15 58 27 32
2014 Administration and Foreign Services 26 47 27 88
2014 Technical 12 57 30 129
2014 Administrative Support 16 26 58 19

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Administration and Foreign Services 40 0 22 0 23 14 14
2017 Technical 43 24 33 0 0 0 25
2014 Administration and Foreign Services 29 22 21 12 9999 16 24
2014 Technical 32 24 25 12 9999 7 16
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Administration and Foreign Services 17 83 103
2017 Technical 21 79 156
2014 Administration and Foreign Services 13 87 88
2014 Technical 14 86 128
2014 Administrative Support 37 63 19

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 45 18
2017 Technical 56 32
2014 Administration and Foreign Services 56 11
2014 Technical 49 17

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 65 18
2017 Technical 57 32
2014 Administration and Foreign Services 53 11
2014 Technical 51 17

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 18
2017 Technical 0 32
2014 Administration and Foreign Services 0 11
2014 Technical 0 17

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 18
2014 Administration and Foreign Services 0 11
2014 Technical 0 17

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 18
2014 Administration and Foreign Services 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 43 18
2017 Technical 51 32
2014 Administration and Foreign Services 45 11
2014 Technical 41 18

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 44 18
2017 Technical 35 32
2014 Technical 40 18

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 40 18
2017 Technical 29 32
2014 Technical 28 18

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 29 18
2017 Technical 31 32
2014 Technical 29 18

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 33 18
2017 Technical 19 32

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 56 18
2017 Technical 53 32
2014 Technical 52 18

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Technical 44 32
2014 Technical 49 18

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 18
2017 Technical 0 32
2014 Administration and Foreign Services 0 11
2014 Technical 0 18

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Technical 15 32

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 27 18
2017 Technical 29 32

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 27 18
2017 Technical 35 32
2014 Administration and Foreign Services 43 11
2014 Technical 37 18

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Technical 15 32

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 55 18
2017 Technical 59 32
2014 Administration and Foreign Services 65 11
2014 Technical 57 18

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 48 18
2017 Technical 37 32
2014 Administration and Foreign Services 54 11
2014 Technical 45 18

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 33 18
2017 Technical 19 32

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Technical 21 32
2014 Administration and Foreign Services 0 11

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 28 18
2017 Technical 23 32

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 18

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Technical 25 32
2014 Technical 27 18

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 33 16
2017 Technical 18 28

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Technical 18 28

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Technical 32 28
2014 Administration and Foreign Services 0 11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 16

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 16
2014 Administration and Foreign Services 0 11

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 16
2014 Administration and Foreign Services 0 11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Technical 22 28

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 16
2014 Administration and Foreign Services 0 11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 49 16
2017 Technical 21 28
2014 Administration and Foreign Services 46 11
2014 Technical 33 18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 16
2017 Technical 0 28
2014 Administration and Foreign Services 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 57 16
2017 Technical 36 28
2014 Technical 55 18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 16

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Technical 22 28
2014 Administration and Foreign Services 0 11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Administration and Foreign Services 100 0 18
2017 Technical 100 0 32

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 22 25 14 3 4 29 4 70 9 28
2017 Administration and Foreign Services 24 20 15 7 4 24 5 63 15 103
2017 Technical 26 23 15 7 7 18 5 62 18 156
2017 Administrative Support 26 5 21 5 5 32 5 50 17 19
2014 Scientific and Professional 29 27 15 6 0 23 0 73 8 32
2014 Administration and Foreign Services 34 23 17 1 3 17 5 73 6 88
2014 Technical 21 30 21 6 2 16 5 64 11 129
2014 Administrative Support 5 16 32 21 11 16 0 25 38 19

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 47 39 7 0 4 4 0 89 4 28
2017 Administration and Foreign Services 48 29 8 5 2 8 0 84 7 103
2017 Technical 39 33 13 4 6 5 0 76 10 156
2017 Administrative Support 47 32 16 0 5 0 0 79 5 19
2014 Scientific and Professional 55 36 9 0 0 0 0 91 0 32
2014 Administration and Foreign Services 56 23 12 2 3 3 0 81 6 88
2014 Technical 37 38 17 2 2 3 1 78 4 129
2014 Administrative Support 11 42 26 11 0 11 0 59 12 19
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 25 64 4 4 0 4 0 93 4 28
2017 Administration and Foreign Services 46 47 6 0 0 0 2 94 0 103
2017 Technical 31 55 6 5 1 1 0 87 6 156
2017 Administrative Support 26 42 11 16 0 5 0 72 17 19
2014 Scientific and Professional 32 48 18 3 0 0 0 80 3 32
2014 Administration and Foreign Services 43 50 5 1 0 0 1 94 1 88
2014 Technical 25 61 11 1 0 1 1 88 1 129
2014 Administrative Support 26 58 11 5 0 0 0 84 5 19

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 14 39 11 4 0 32 0 79 5 28
2017 Administration and Foreign Services 21 32 18 5 1 18 4 69 8 102
2017 Technical 21 31 19 11 4 14 0 60 17 156
2017 Administrative Support 16 21 21 5 0 37 0 58 8 19
2014 Scientific and Professional 17 27 30 5 3 6 12 53 10 32
2014 Administration and Foreign Services 26 25 23 1 1 19 6 67 3 88
2014 Technical 16 36 23 13 3 8 2 57 17 129
2014 Administrative Support 11 37 26 11 5 11 0 53 18 19

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 43 32 13 4 0 7 0 82 4 28
2017 Administration and Foreign Services 65 20 7 2 0 4 2 90 2 103
2017 Technical 43 35 8 4 2 8 0 85 6 156
2017 Administrative Support 37 37 5 0 0 21 0 93 0 19
2014 Scientific and Professional 40 39 18 0 0 3 0 82 0 32
2014 Administration and Foreign Services 59 25 6 2 0 5 3 91 2 88
2014 Technical 35 44 10 7 1 3 1 82 8 129
2014 Administrative Support 26 53 11 0 0 11 0 88 0 19

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 36 36 17 0 0 11 0 81 0 28
2017 Administration and Foreign Services 58 30 5 1 0 5 2 93 1 103
2017 Technical 39 31 12 6 2 10 0 78 9 156
2017 Administrative Support 37 32 5 0 0 26 0 93 0 19
2014 Scientific and Professional 38 48 3 0 0 11 0 97 0 32
2014 Administration and Foreign Services 66 20 4 2 0 5 2 93 2 88
2014 Technical 27 40 14 11 3 4 1 70 15 128
2014 Administrative Support 32 47 11 0 0 11 0 88 0 19
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Technical 8 92 156
2014 Scientific and Professional 0 100 32
2014 Technical 4 96 129

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Technical 41 12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Technical 59 12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Technical 0 12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Technical 0 12

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Technical 0 12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Technical 0 12

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Technical 0 12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Technical 0 12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Technical 0 12

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Technical 50 12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Technical 0 12

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Technical 0 12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Technical 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Technical 100 0 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 22 18 11 0 4 43 3 74 7 28
2017 Administration and Foreign Services 23 18 12 1 1 35 11 74 3 103
2017 Technical 32 17 18 5 4 21 4 65 11 155
2017 Administrative Support 26 5 21 0 0 37 11 60 0 19
2014 Scientific and Professional 28 30 12 0 0 17 12 83 0 32
2014 Administration and Foreign Services 33 17 17 1 1 24 7 72 3 88
2014 Technical 20 31 21 2 2 20 5 67 4 129
2014 Administrative Support 11 37 21 5 0 26 0 64 7 19

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 47 35 7 0 4 7 0 88 4 28
2017 Administration and Foreign Services 62 24 6 2 0 7 0 92 2 103
2017 Technical 47 29 10 4 3 7 0 82 7 156
2017 Administrative Support 47 21 21 0 0 5 5 76 0 19
2014 Scientific and Professional 52 39 6 0 0 3 0 94 0 32
2014 Administration and Foreign Services 61 27 3 3 0 6 0 93 3 88
2014 Technical 36 38 18 1 1 5 1 79 2 129
2014 Administrative Support 26 42 21 0 0 11 0 76 0 19
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 29 62 6 4 0 0 0 90 4 28
2017 Administration and Foreign Services 31 34 16 5 13 0 1 66 19 102
2017 Technical 20 28 21 11 19 0 1 48 31 156
2017 Administrative Support 26 37 21 11 5 0 0 63 16 19

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 15 21 32 25 7 0 0 36 32 28
2017 Administration and Foreign Services 20 28 30 15 5 0 1 48 21 103
2017 Technical 26 36 24 10 4 0 1 62 14 156
2017 Administrative Support 26 16 32 21 5 0 0 42 26 19

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 36 36 15 14 0 0 0 71 14 28
2017 Administration and Foreign Services 32 42 15 8 2 0 1 75 10 103
2017 Technical 48 28 15 4 1 1 4 79 5 156
2017 Administrative Support 42 21 16 11 11 0 0 63 21 19

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 29 28 4 18 21 0 0 57 40 28
2017 Administration and Foreign Services 27 26 24 9 11 0 3 55 21 103
2017 Technical 26 28 25 12 9 1 1 54 21 156
2017 Administrative Support 37 11 26 11 16 0 0 47 26 19

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 44 38 11 4 4 0 0 82 7 28
2017 Administration and Foreign Services 62 16 11 2 1 0 7 85 3 103
2017 Technical 37 32 10 7 10 0 3 72 18 156
2017 Administrative Support 63 11 5 11 0 0 11 82 12 19

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 40 28 25 7 0 0 0 68 7 28
2017 Administration and Foreign Services 37 38 13 10 3 0 0 75 13 103
2017 Technical 22 33 21 13 11 0 0 55 24 156
2017 Administrative Support 37 42 5 16 0 0 0 79 16 19

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 40 31 25 4 0 0 0 71 4 28
2017 Administration and Foreign Services 34 37 17 8 3 0 1 71 11 103
2017 Technical 28 42 15 9 4 1 0 72 13 156
2017 Administrative Support 47 21 16 0 11 0 5 72 11 19

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 47 22 21 11 0 0 0 69 11 28
2017 Administration and Foreign Services 23 35 21 13 6 1 1 59 19 103
2017 Technical 32 36 20 5 5 1 2 70 9 156
2017 Administrative Support 26 26 32 0 11 0 5 56 11 19

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 47 25 21 7 0 0 0 72 7 28
2017 Administration and Foreign Services 38 26 22 7 4 1 2 65 12 103
2017 Technical 36 36 15 7 3 1 1 74 10 156
2017 Administrative Support 47 26 21 0 5 0 0 74 5 19

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 47 21 18 11 4 0 0 68 14 28
2017 Administration and Foreign Services 26 37 15 14 7 1 0 64 21 103
2017 Technical 41 37 15 4 2 1 1 79 6 156
2017 Administrative Support 32 47 11 11 0 0 0 79 11 19

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 57 25 18 0 0 0 0 82 0 28
2017 Administration and Foreign Services 55 26 11 7 0 0 2 82 7 103
2017 Technical 40 31 17 8 4 0 0 71 12 156
2017 Administrative Support 68 11 16 5 0 0 0 79 5 19

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 72 14 6 4 0 4 0 90 4 28
2017 Administration and Foreign Services 76 14 4 3 2 0 1 91 5 103
2017 Technical 69 17 5 5 4 0 1 86 9 155
2017 Administrative Support 68 16 5 0 5 5 0 89 6 19

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 72 15 10 0 4 0 0 87 4 28
2017 Administration and Foreign Services 52 35 9 3 1 0 0 87 4 103
2017 Technical 45 33 10 9 3 1 0 79 12 156
2017 Administrative Support 58 26 0 16 0 0 0 84 16 19

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 43 22 21 14 0 0 0 65 14 28
2017 Administration and Foreign Services 59 28 8 5 1 0 0 87 6 103
2017 Technical 53 25 12 5 4 1 0 79 9 156
2017 Administrative Support 68 11 11 11 0 0 0 79 11 19

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 58 29 4 4 4 0 3 89 7 28
2017 Administration and Foreign Services 45 21 4 3 1 0 27 90 5 102
2017 Technical 53 19 3 5 1 1 19 89 8 156
2017 Administrative Support 68 11 0 5 0 0 16 94 6 19

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 69 27 0 0 0 0 4 100 0 27
2017 Administration and Foreign Services 69 19 4 2 2 0 4 92 4 103
2017 Technical 62 20 9 2 1 1 5 87 3 156
2017 Administrative Support 79 11 0 5 5 0 0 89 11 19

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 68 24 4 4 0 0 0 93 4 28
2017 Administration and Foreign Services 65 18 10 3 2 1 2 85 5 103
2017 Technical 54 23 13 4 4 0 2 78 8 155
2017 Administrative Support 68 16 11 5 0 0 0 84 5 19

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 51 43 4 3 0 0 0 94 3 28
2017 Administration and Foreign Services 44 37 12 4 2 1 0 82 6 103
2017 Technical 44 37 10 6 1 0 1 83 7 154
2017 Administrative Support 53 32 11 5 0 0 0 84 5 19

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 7 44 38 11 0 0 0 51 11 28
2017 Administration and Foreign Services 13 37 37 10 2 0 0 51 12 103
2017 Technical 14 39 36 7 3 0 1 54 10 156
2017 Administrative Support 26 42 26 5 0 0 0 68 5 19

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 0 11 42 36 11 0 0 47 11 28
2017 Administration and Foreign Services 6 19 43 25 8 0 0 32 25 103
2017 Technical 4 10 41 30 13 0 1 43 15 155
2017 Administrative Support 0 11 32 32 26 0 0 58 11 19

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 29 43 17 7 0 4 0 75 7 28
2017 Administration and Foreign Services 47 40 7 6 0 1 0 87 6 103
2017 Technical 26 45 15 8 4 2 0 73 12 156
2017 Administrative Support 21 42 11 11 0 16 0 75 13 19

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 29 47 21 4 0 0 0 76 4 28
2017 Administration and Foreign Services 33 51 7 6 2 1 0 85 8 103
2017 Technical 21 45 17 10 5 2 0 67 16 156
2017 Administrative Support 26 47 11 5 0 11 0 82 6 19
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Scientific and Professional 18 82 28
2017 Administration and Foreign Services 13 87 103
2017 Technical 20 80 156
2014 Administration and Foreign Services 9 91 87
2014 Technical 19 81 128

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Administration and Foreign Services 92 8 14
2017 Technical 87 13 31
2014 Technical 91 9 23

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Administration and Foreign Services 54 46 0 0 0 0 0 100 0 13
2017 Technical 56 26 4 11 4 0 0 82 14 27
2014 Technical 55 14 6 14 11 0 0 69 25 21
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 25 50 15 6 0 4 0 26 74 28
2017 Administration and Foreign Services 28 40 16 6 6 3 0 29 71 103
2017 Technical 17 21 30 16 15 2 0 17 83 156
2017 Administrative Support 26 37 11 21 0 5 0 28 72 19

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 14 20
2017 Administration and Foreign Services 12 70
2017 Technical 19 126
2017 Administrative Support 8 13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 20 20
2017 Administration and Foreign Services 32 70
2017 Technical 30 126
2017 Administrative Support 23 13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 5 20
2017 Administration and Foreign Services 16 70
2017 Technical 32 126
2017 Administrative Support 38 13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 35 20
2017 Administration and Foreign Services 54 70
2017 Technical 57 126
2017 Administrative Support 23 13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 5 20
2017 Administration and Foreign Services 3 70
2017 Technical 9 126
2017 Administrative Support 0 13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 50 20
2017 Administration and Foreign Services 46 70
2017 Technical 36 126
2017 Administrative Support 77 13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Scientific and Professional 16 78 6 0 0 0 19
2017 Administration and Foreign Services 9 48 21 6 4 13 70
2017 Technical 7 50 11 10 4 17 124
2017 Administrative Support 0 75 0 0 0 25 12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 24 41 25 5 0 5 0 68 5 20
2017 Administration and Foreign Services 45 32 4 8 7 0 3 80 16 71
2017 Technical 11 23 15 28 17 2 3 36 48 127
2017 Administrative Support 38 15 15 15 0 15 0 64 18 13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 0 21 25 5 19 10 20 30 34 20
2017 Administration and Foreign Services 10 12 17 11 37 4 10 25 56 71
2017 Technical 2 13 18 27 33 5 2 16 65 127
2017 Administrative Support 8 8 23 15 31 15 0 18 55 13
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