2017 Public Service Employee Survey Results for Canadian Grain Commission by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 52 41 0 7 0 0 0 93 7 27
2017 CS-02 46 46 0 8 0 0 0 92 8 13
2014 CS 55 40 0 5 0 0 0 95 5 20
2011 CS 50 43 3 0 3 0 0 93 3 30
2011 CS-02 41 47 6 0 6 0 0 88 6 17
2008 CS 31 42 11 14 3 0 0 72 17 36
2008 CS-02 27 42 15 15 0 0 0 69 15 26

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 85 11 4 0 0 0 0 96 0 27
2017 CS-02 85 8 8 0 0 0 0 92 0 13
2014 CS 90 0 5 0 0 0 5 95 0 20
2011 CS 87 13 0 0 0 0 0 100 0 30
2011 CS-02 94 6 0 0 0 0 0 100 0 17
2008 CS 81 11 3 0 0 0 6 97 0 36
2008 CS-02 81 12 0 0 0 0 8 100 0 26

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 85 15 0 0 0 0 0 100 0 27
2017 CS-02 92 8 0 0 0 0 0 100 0 13
2014 CS 90 10 0 0 0 0 0 100 0 20
2011 CS 87 10 0 0 0 0 3 100 0 30
2011 CS-02 94 0 0 0 0 0 6 100 0 17
2008 CS 83 9 3 0 0 0 6 97 0 35
2008 CS-02 84 8 0 0 0 0 8 100 0 25

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 48 33 0 15 4 0 0 81 19 27
2017 CS-02 46 46 0 8 0 0 0 92 8 13
2014 CS 50 40 5 5 0 0 0 90 5 20
2011 CS 37 47 13 3 0 0 0 83 3 30
2011 CS-02 35 47 12 6 0 0 0 82 6 17

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 63 26 7 4 0 0 0 89 4 27
2017 CS-02 46 38 15 0 0 0 0 85 0 13
2014 CS 55 40 0 5 0 0 0 95 5 20
2011 CS 33 40 10 7 10 0 0 73 17 30
2011 CS-02 18 41 18 12 12 0 0 59 24 17
2008 CS 14 33 14 17 22 0 0 47 39 36
2008 CS-02 12 35 15 15 23 0 0 46 38 26

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 52 37 11 0 0 0 0 89 0 27
2017 CS-02 54 31 15 0 0 0 0 85 0 13
2014 CS 55 40 5 0 0 0 0 95 0 20
2011 CS 67 30 3 0 0 0 0 97 0 30
2011 CS-02 53 41 6 0 0 0 0 94 0 17
2008 CS 36 47 3 11 0 0 3 86 11 36
2008 CS-02 31 54 4 8 0 0 4 88 8 26

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 74 22 0 4 0 0 0 96 4 27
2017 CS-02 77 15 0 8 0 0 0 92 8 13
2014 CS 65 30 5 0 0 0 0 95 0 20
2011 CS 77 23 0 0 0 0 0 100 0 30
2011 CS-02 65 35 0 0 0 0 0 100 0 17
2008 CS 53 31 8 6 3 0 0 83 8 36
2008 CS-02 54 35 8 4 0 0 0 88 4 26

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 74 22 0 4 0 0 0 96 4 27
2017 CS-02 69 31 0 0 0 0 0 100 0 13
2014 CS 70 30 0 0 0 0 0 100 0 20

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 70 15 7 4 4 0 0 85 7 27
2017 CS-02 92 0 8 0 0 0 0 92 0 13
2014 CS 50 40 5 5 0 0 0 90 5 20
2011 CS 47 33 10 10 0 0 0 80 10 30
2011 CS-02 41 41 18 0 0 0 0 82 0 17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 41 26 11 4 4 4 11 78 9 27
2017 CS-02 54 31 8 0 0 0 8 92 0 13
2014 CS 45 35 5 10 0 0 5 84 11 20
2011 CS 23 30 20 7 3 3 13 64 12 30
2011 CS-02 18 35 18 6 6 6 12 64 14 17
2008 CS 33 19 6 17 19 0 6 56 38 36
2008 CS-02 23 19 8 19 23 0 8 46 46 26

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 48 48 4 0 0 0 0 96 0 27
2017 CS-02 46 46 8 0 0 0 0 92 0 13
2014 CS 40 60 0 0 0 0 0 100 0 20
2011 CS 50 43 0 7 0 0 0 93 7 30
2011 CS-02 35 53 0 12 0 0 0 88 12 17
2008 CS 28 50 8 6 8 0 0 78 14 36
2008 CS-02 31 46 12 4 8 0 0 77 12 26

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 33 41 4 11 7 4 0 77 19 27
2017 CS-02 23 46 0 15 8 8 0 75 25 13
2014 CS 50 50 0 0 0 0 0 100 0 20
2011 CS 27 50 13 10 0 0 0 77 10 30
2011 CS-02 29 47 18 6 0 0 0 76 6 17

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 44 33 4 11 7 0 0 78 19 27
2017 CS-02 23 46 8 15 8 0 0 69 23 13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 56 37 0 4 4 0 0 93 7 27
2017 CS-02 38 46 0 8 8 0 0 85 15 13
2014 CS 70 30 0 0 0 0 0 100 0 20
2011 CS 57 33 3 3 3 0 0 90 7 30
2011 CS-02 59 29 6 6 0 0 0 88 6 17
2008 CS 47 42 8 3 0 0 0 89 3 36
2008 CS-02 42 50 4 4 0 0 0 92 4 26

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 41 41 4 7 7 0 0 81 15 27
2017 CS-02 23 62 0 8 8 0 0 85 15 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 67 30 0 4 0 0 0 96 4 27
2017 CS-02 69 23 0 8 0 0 0 92 8 13
2014 CS 80 20 0 0 0 0 0 100 0 20
2011 CS 73 27 0 0 0 0 0 100 0 30
2011 CS-02 65 35 0 0 0 0 0 100 0 17

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 30 59 0 7 4 0 0 89 11 27
2017 CS-02 15 77 0 0 8 0 0 92 8 13
2014 CS 50 45 5 0 0 0 0 95 0 20
2011 CS 50 33 10 7 0 0 0 83 7 30
2011 CS-02 35 47 18 0 0 0 0 82 0 17

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 52 26 15 4 4 0 0 78 7 27
2017 CS-02 46 23 23 0 8 0 0 69 8 13
2014 CS 70 30 0 0 0 0 0 100 0 20

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 44 41 4 7 4 0 0 85 11 27
2017 CS-02 38 38 8 8 8 0 0 77 15 13
2014 CS 65 30 5 0 0 0 0 95 0 20
2011 CS 40 50 10 0 0 0 0 90 0 30
2011 CS-02 29 53 18 0 0 0 0 82 0 17

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 44 44 7 4 0 0 0 89 4 27
2017 CS-02 31 54 15 0 0 0 0 85 0 13
2014 CS 70 30 0 0 0 0 0 100 0 20
2011 CS 57 33 7 3 0 0 0 90 3 30
2011 CS-02 41 47 12 0 0 0 0 88 0 17
2008 CS 42 39 11 3 6 0 0 81 8 36
2008 CS-02 42 42 12 0 4 0 0 85 4 26

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 41 33 15 11 0 0 0 74 11 27
2017 CS-02 54 38 8 0 0 0 0 92 0 13
2014 CS 30 25 25 20 0 0 0 55 20 20
2011 CS 43 23 23 10 0 0 0 67 10 30
2011 CS-02 59 18 18 6 0 0 0 76 6 17
2008 CS 42 39 14 6 0 0 0 81 6 36
2008 CS-02 46 46 4 4 0 0 0 92 4 26

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 4 19 52 22 4 0 0 26 22 27
2017 CS-02 8 8 54 31 0 0 0 31 15 13
2014 CS 10 15 65 5 5 0 0 10 25 20
2011 CS 10 14 55 14 3 0 3 18 25 29
2011 CS-02 6 19 56 6 6 0 6 13 27 16
2008 CS 3 28 50 17 0 0 3 17 31 36
2008 CS-02 4 27 54 12 0 0 4 12 32 26

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 4 4 33 37 22 0 0 59 7 27
2017 CS-02 0 0 31 54 15 0 0 69 0 13
2014 CS 5 20 45 25 5 0 0 30 25 20
2011 CS 0 28 24 38 3 3 3 44 30 29
2011 CS-02 0 25 13 50 0 6 6 57 29 16
2008 CS 3 19 22 42 6 3 6 52 24 36
2008 CS-02 4 19 19 42 4 4 8 52 26 26

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 19 26 30 11 4 0 42 31 27
2017 CS-02 15 15 38 15 15 0 0 31 31 13
2014 CS 10 15 35 35 5 0 0 40 25 20
2011 CS 0 14 48 24 3 3 7 31 15 29
2011 CS-02 0 6 50 19 6 6 13 31 8 16
2008 CS 8 22 42 17 8 0 3 26 31 36
2008 CS-02 8 27 42 12 8 0 4 20 36 26

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 0 19 37 30 15 0 0 44 19 27
2017 CS-02 0 8 23 54 15 0 0 69 8 13
2014 CS 10 20 40 30 0 0 0 30 30 20
2011 CS 3 10 41 34 7 3 0 43 14 29
2011 CS-02 6 6 31 50 0 6 0 53 13 16
2008 CS 8 8 39 33 6 3 3 41 18 36
2008 CS-02 4 8 35 42 4 4 4 50 13 26

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 30 26 19 15 0 0 33 41 27
2017 CS-02 8 8 38 31 15 0 0 46 15 13
2014 CS 40 40 20 0 0 0 0 0 80 20
2011 CS 14 21 38 21 3 0 3 25 36 29
2011 CS-02 13 19 38 25 0 0 6 27 33 16
2008 CS 14 23 34 23 0 3 3 24 39 35
2008 CS-02 12 16 32 32 0 4 4 35 30 25

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 0 0 7 44 44 4 0 92 0 27
2017 CS-02 0 0 8 54 31 8 0 92 0 13
2014 CS 0 10 25 40 20 0 5 63 11 20
2011 CS 0 7 21 38 28 0 7 70 7 29
2011 CS-02 0 6 13 44 25 0 13 79 7 16
2008 CS 0 0 11 36 42 0 11 88 0 36
2008 CS-02 0 0 12 38 35 0 15 86 0 26

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 7 44 19 19 0 0 37 19 27
2017 CS-02 15 0 46 23 15 0 0 38 15 13
2014 CS 10 0 45 40 0 0 5 42 11 20
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 81 7 4 0 0 0 7 96 0 27
2017 CS-02 85 8 0 0 0 0 8 100 0 13
2014 CS 85 0 10 0 0 0 5 89 0 20
2011 CS 73 7 3 0 7 0 10 89 7 30
2011 CS-02 76 6 0 0 6 0 12 93 7 17
2008 CS 50 14 14 0 0 3 19 82 0 36
2008 CS-02 54 12 8 0 0 4 23 89 0 26

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 22 48 11 7 7 0 4 73 15 27
2017 CS-02 15 46 8 15 8 0 8 67 25 13
2014 CS 45 40 0 10 5 0 0 85 15 20

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 52 33 0 4 11 0 0 85 15 27
2017 CS-02 62 31 0 0 8 0 0 92 8 13
2014 CS 65 20 10 5 0 0 0 85 5 20

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 37 41 7 15 0 0 0 78 15 27
2017 CS-02 38 46 8 8 0 0 0 85 8 13
2014 CS 40 50 5 5 0 0 0 90 5 20
2011 CS 33 33 23 10 0 0 0 67 10 30
2011 CS-02 24 29 35 12 0 0 0 53 12 17
2008 CS 17 42 11 17 6 8 0 64 24 36
2008 CS-02 15 42 12 12 8 12 0 65 22 26

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 30 26 26 4 0 15 0 65 4 27
2017 CS-02 31 31 31 0 0 8 0 67 0 13
2014 CS 40 35 15 0 0 5 5 83 0 20
2011 CS 33 30 17 13 3 3 0 66 17 30
2011 CS-02 18 35 24 18 6 0 0 53 24 17
2008 CS 19 36 17 19 0 8 0 61 21 36
2008 CS-02 12 42 12 23 0 12 0 61 26 26

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 7 19 19 19 15 19 4 33 43 27
2017 CS-02 8 0 15 23 23 31 0 11 67 13
2014 CS 5 50 20 20 5 0 0 55 25 20

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 41 44 7 0 7 0 0 85 7 27
2017 CS-02 38 54 8 0 0 0 0 92 0 13
2014 CS 35 50 15 0 0 0 0 85 0 20
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 56 26 7 4 7 0 0 81 11 27
2017 CS-02 38 46 8 0 8 0 0 85 8 13
2014 CS 65 30 5 0 0 0 0 95 0 20
2011 CS 43 37 13 3 3 0 0 80 7 30
2011 CS-02 29 41 24 0 6 0 0 71 6 17
2008 CS 19 25 36 14 6 0 0 44 19 36
2008 CS-02 15 19 46 15 4 0 0 35 19 26

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 56 26 4 7 4 0 4 85 12 27
2017 CS-02 54 31 8 0 0 0 8 92 0 13
2014 CS 60 35 0 5 0 0 0 95 5 20
2011 CS 50 33 7 3 7 0 0 83 10 30
2011 CS-02 35 53 6 0 6 0 0 88 6 17
2008 CS 19 33 25 14 6 3 0 54 20 36
2008 CS-02 12 38 31 12 4 4 0 52 16 26

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 56 26 0 7 11 0 0 81 19 27
2017 CS-02 46 38 0 8 8 0 0 85 15 13
2014 CS 55 35 5 5 0 0 0 90 5 20
2011 CS 43 30 7 13 7 0 0 73 20 30
2011 CS-02 24 41 12 18 6 0 0 65 24 17
2008 CS 19 31 25 14 11 0 0 50 25 36
2008 CS-02 15 35 27 15 8 0 0 50 23 26

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 78 0 7 0 0 0 15 91 0 27
2017 CS-02 85 0 0 0 0 0 15 100 0 13
2014 CS 80 0 5 5 0 0 10 89 6 20
2011 CS 70 7 3 3 7 0 10 85 11 30
2011 CS-02 76 6 0 0 6 0 12 93 7 17
2008 CS 58 8 6 0 6 0 22 86 7 36
2008 CS-02 58 8 4 0 8 0 23 85 10 26

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 67 15 7 4 4 4 0 85 8 27
2017 CS-02 69 15 15 0 0 0 0 85 0 13
2014 CS 80 10 5 5 0 0 0 90 5 20
2011 CS 57 23 10 3 3 3 0 83 7 30
2011 CS-02 47 29 12 0 6 6 0 81 6 17

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 56 30 4 4 7 0 0 85 11 27
2017 CS-02 46 38 8 0 8 0 0 85 8 13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 59 22 4 0 15 0 0 81 15 27
2017 CS-02 62 23 8 0 8 0 0 85 8 13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 63 15 4 4 15 0 0 78 19 27
2017 CS-02 54 23 8 8 8 0 0 77 15 13
2014 CS 70 25 5 0 0 0 0 95 0 20
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 59 30 11 0 0 0 0 89 0 27
2017 CS-02 54 38 8 0 0 0 0 92 0 13
2014 CS 60 40 0 0 0 0 0 100 0 20
2011 CS 59 17 10 7 3 3 0 79 11 29
2011 CS-02 53 24 12 6 0 6 0 81 6 17

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 37 44 15 4 0 0 0 81 4 27
2017 CS-02 23 62 8 8 0 0 0 85 8 13
2014 CS 65 30 5 0 0 0 0 95 0 20
2011 CS 60 27 0 13 0 0 0 87 13 30
2011 CS-02 53 35 0 12 0 0 0 88 12 17
2008 CS 28 39 19 6 3 6 0 71 9 36
2008 CS-02 15 50 19 4 4 8 0 71 8 26

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 19 56 22 0 0 4 0 77 0 27
2017 CS-02 15 54 23 0 0 8 0 75 0 13
2014 CS 35 60 5 0 0 0 0 95 0 20
2011 CS 43 37 10 7 0 3 0 83 7 30
2011 CS-02 35 41 6 12 0 6 0 81 13 17
2008 CS 17 33 31 3 11 6 0 53 15 36
2008 CS-02 15 27 35 0 15 8 0 46 17 26

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 30 33 22 11 0 4 0 65 12 27
2017 CS-02 23 38 23 8 0 8 0 67 8 13
2014 CS 45 40 10 5 0 0 0 85 5 20
2011 CS 43 37 10 3 3 3 0 83 7 30
2011 CS-02 29 59 6 0 6 0 0 88 6 17
2008 CS 19 33 22 14 6 6 0 56 21 36
2008 CS-02 15 27 23 19 8 8 0 46 29 26

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 22 48 15 15 0 0 0 70 15 27
2017 CS-02 8 62 15 15 0 0 0 69 15 13
2014 CS 30 60 5 0 5 0 0 90 5 20
2011 CS 30 47 13 7 3 0 0 77 10 30
2011 CS-02 12 59 18 6 6 0 0 71 12 17
2008 CS 11 47 19 14 6 3 0 60 20 36
2008 CS-02 8 42 27 12 8 4 0 52 20 26
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 63 30 4 4 0 0 0 93 4 27
2017 CS-02 62 23 8 8 0 0 0 85 8 13
2014 CS 90 10 0 0 0 0 0 100 0 20
2011 CS 43 43 7 7 0 0 0 87 7 30
2011 CS-02 35 47 12 6 0 0 0 82 6 17

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 63 33 4 0 0 0 0 96 0 27
2017 CS-02 62 31 8 0 0 0 0 92 0 13
2014 CS 65 30 5 0 0 0 0 95 0 20
2011 CS 33 57 7 3 0 0 0 90 3 30
2011 CS-02 29 65 6 0 0 0 0 94 0 17

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 59 33 7 0 0 0 0 93 0 27
2017 CS-02 46 46 8 0 0 0 0 92 0 13
2014 CS 70 25 0 0 0 5 0 100 0 20
2011 CS 57 30 7 0 3 3 0 90 3 30
2011 CS-02 53 29 12 0 0 6 0 88 0 17
2008 CS 25 44 8 17 0 3 3 74 18 36
2008 CS-02 19 42 12 19 0 4 4 67 21 26

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 52 44 0 4 0 0 0 96 4 27
2017 CS-02 38 62 0 0 0 0 0 100 0 13
2014 CS 25 40 15 0 0 15 5 81 0 20
2011 CS 30 40 17 7 0 3 3 75 7 30
2011 CS-02 18 53 18 12 0 0 0 71 12 17

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 33 30 15 0 7 7 7 74 9 27
2017 CS-02 23 46 15 0 8 8 0 75 8 13
2014 CS 40 15 30 5 0 5 5 61 6 20
2011 CS 37 27 23 7 0 3 3 68 7 30
2011 CS-02 24 41 24 6 0 6 0 69 6 17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 74 11 4 0 0 4 7 96 0 27
2017 CS-02 77 8 0 0 0 8 8 100 0 13
2014 CS 85 0 5 0 0 0 10 94 0 20

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 70 7 7 0 0 7 7 91 0 27
2017 CS-02 69 0 0 0 0 15 15 100 0 13
2014 CS 80 10 5 0 0 0 5 95 0 20
2011 CS 77 3 10 0 0 0 10 89 0 30
2011 CS-02 71 6 12 0 0 0 12 87 0 17
2008 CS 56 3 22 3 0 3 14 70 3 36
2008 CS-02 54 4 15 4 0 4 19 75 5 26

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 48 37 4 11 0 0 0 85 11 27
2017 CS-02 15 69 0 15 0 0 0 85 15 13
2014 CS 45 50 5 0 0 0 0 95 0 20
2011 CS 40 33 10 7 10 0 0 73 17 30
2011 CS-02 29 35 12 12 12 0 0 65 24 17
2008 CS 11 33 28 17 11 0 0 44 28 36
2008 CS-02 8 35 31 19 8 0 0 42 27 26

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 37 19 26 0 4 4 52 28 27
2017 CS-02 0 38 23 23 0 8 8 45 27 13
2014 CS 25 25 25 15 5 5 0 53 21 20
2011 CS 27 17 30 10 10 7 0 46 21 30
2011 CS-02 24 18 35 6 12 6 0 44 19 17
2008 CS 3 42 19 17 19 0 0 44 36 36
2008 CS-02 0 46 12 19 23 0 0 46 42 26

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 56 11 4 4 0 0 81 7 27
2017 CS-02 15 54 15 8 8 0 0 69 15 13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 63 30 4 0 0 4 0 96 0 27
2017 CS-02 54 38 0 0 0 8 0 100 0 13
2014 CS 80 20 0 0 0 0 0 100 0 20

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 78 15 7 0 0 0 0 93 0 27
2017 CS-02 77 8 15 0 0 0 0 85 0 13
2014 CS 85 15 0 0 0 0 0 100 0 20
2011 CS 57 27 13 3 0 0 0 83 3 30
2011 CS-02 47 29 18 6 0 0 0 76 6 17

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 74 22 0 4 0 0 0 96 4 27
2017 CS-02 77 15 0 8 0 0 0 92 8 13
2014 CS 90 10 0 0 0 0 0 100 0 20
2011 CS 57 30 10 3 0 0 0 87 3 30
2011 CS-02 47 35 18 0 0 0 0 82 0 17
2008 CS 36 39 14 8 3 0 0 75 11 36
2008 CS-02 27 50 15 8 0 0 0 77 8 26

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 56 30 7 4 4 0 0 85 7 27
2017 CS-02 54 31 8 0 8 0 0 85 8 13
2014 CS 60 25 5 10 0 0 0 85 10 20
2011 CS 63 17 7 3 10 0 0 80 13 30
2011 CS-02 53 18 12 0 18 0 0 71 18 17

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 59 30 0 4 4 4 0 92 8 27
2017 CS-02 46 38 0 0 8 8 0 92 8 13
2014 CS 60 30 10 0 0 0 0 90 0 20
2011 CS 63 20 7 10 0 0 0 83 10 30
2011 CS-02 53 24 12 12 0 0 0 76 12 17
2008 CS 36 33 11 14 6 0 0 69 19 36
2008 CS-02 31 38 12 12 8 0 0 69 19 26

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 48 26 15 7 0 0 4 77 8 27
2017 CS-02 31 46 15 0 0 0 8 83 0 13
2014 CS 55 20 10 10 0 5 0 79 11 20
2011 CS 60 13 7 7 10 3 0 76 17 30
2011 CS-02 47 18 6 12 12 6 0 69 25 17
2008 CS 33 31 19 3 8 3 3 68 12 36
2008 CS-02 27 31 23 4 12 0 4 60 16 26
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CS 7 52 41 27
2017 CS-02 8 46 46 13
2014 CS 5 75 20 20
2011 CS 13 60 27 30
2011 CS-02 12 71 18 17
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 19 81 27

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 30 15 7 0 30 7 65 12 27
2017 CS-02 8 31 15 8 0 38 0 63 13 13
2014 CS 35 30 15 0 0 15 5 81 0 20

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 56 33 4 4 0 4 0 92 4 27
2017 CS-02 46 31 8 8 0 8 0 83 8 13
2014 CS 60 30 10 0 0 0 0 90 0 20
2011 CS 60 27 13 0 0 0 0 87 0 30
2011 CS-02 65 24 12 0 0 0 0 88 0 17
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 48 37 11 0 0 0 4 88 0 27
2017 CS-02 38 46 8 0 0 0 8 92 0 13
2014 CS 40 55 5 0 0 0 0 95 0 20
2011 CS 33 60 7 0 0 0 0 93 0 30
2011 CS-02 29 65 6 0 0 0 0 94 0 17
2008 CS 22 69 6 0 0 3 0 94 0 36
2008 CS-02 19 73 8 0 0 0 0 92 0 26

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 30 22 4 0 22 7 63 5 27
2017 CS-02 8 31 15 8 0 31 8 63 13 13
2014 CS 20 25 20 0 0 30 5 69 0 20
2011 CS 21 38 28 0 3 10 0 65 4 29
2011 CS-02 24 47 29 0 0 0 0 71 0 17

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 70 11 7 4 0 4 4 88 4 27
2017 CS-02 62 23 0 0 0 8 8 100 0 13
2014 CS 60 25 5 0 0 5 5 94 0 20
2011 CS 50 37 10 0 0 3 0 90 0 30
2011 CS-02 41 59 0 0 0 0 0 100 0 17
2008 CS 22 47 17 11 0 3 0 71 11 36
2008 CS-02 15 54 19 12 0 0 0 69 12 26

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 63 33 0 0 0 0 4 100 0 27
2017 CS-02 54 38 0 0 0 0 8 100 0 13
2014 CS 75 20 0 0 0 5 0 100 0 20
2011 CS 43 40 10 0 0 7 0 89 0 30
2011 CS-02 35 59 0 0 0 6 0 100 0 17
2008 CS 25 39 25 6 0 6 0 68 6 36
2008 CS-02 15 46 23 8 0 8 0 67 8 26
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 0 100 27
2017 CS-02 0 100 13
2014 CS 0 100 20

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 15 11 0 0 44 19 70 0 27
2017 CS-02 8 15 8 0 0 62 8 75 0 13
2014 CS 35 15 10 0 0 25 15 83 0 20

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 70 22 4 0 0 4 0 96 0 27
2017 CS-02 69 23 0 0 0 8 0 100 0 13
2014 CS 75 20 0 0 0 5 0 100 0 20
2011 CS 67 27 7 0 0 0 0 93 0 30
2011 CS-02 65 35 0 0 0 0 0 100 0 17
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 44 30 15 0 7 0 4 77 8 27
2017 CS-02 15 38 23 0 15 0 8 58 17 13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 19 33 33 11 4 0 0 52 15 27
2017 CS-02 23 46 23 0 8 0 0 69 8 13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 56 15 11 4 0 0 70 15 27
2017 CS-02 15 69 0 8 8 0 0 85 15 13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 19 33 22 11 7 0 7 56 20 27
2017 CS-02 15 46 15 0 8 0 15 73 9 13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 63 19 7 0 0 0 11 92 0 27
2017 CS-02 62 15 8 0 0 0 15 91 0 13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 44 30 19 4 4 0 0 74 7 27
2017 CS-02 46 31 15 0 8 0 0 77 8 13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 30 33 22 7 4 0 4 65 12 27
2017 CS-02 23 38 31 0 8 0 0 62 8 13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 22 33 19 11 7 4 4 60 20 27
2017 CS-02 15 46 8 8 15 8 0 67 25 13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 30 37 11 4 11 4 4 72 16 27
2017 CS-02 23 46 8 8 8 8 0 75 17 13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 19 52 11 7 7 4 0 73 15 27
2017 CS-02 15 69 0 8 0 8 0 92 8 13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 63 15 11 4 0 0 7 84 4 27
2017 CS-02 54 23 8 0 0 0 15 91 0 13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 81 11 4 0 4 0 0 93 4 27
2017 CS-02 85 8 0 0 8 0 0 92 8 13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 56 30 11 4 0 0 0 85 4 27
2017 CS-02 38 46 8 8 0 0 0 85 8 13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 59 22 7 7 4 0 0 81 11 27
2017 CS-02 54 31 8 0 8 0 0 85 8 13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 41 19 4 0 0 0 37 94 0 27
2017 CS-02 38 0 0 0 0 0 62 100 0 13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 67 22 0 0 4 0 7 96 4 27
2017 CS-02 54 23 0 0 8 0 15 91 9 13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 48 30 4 7 4 4 4 84 12 27
2017 CS-02 31 31 8 8 8 8 8 73 18 13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 41 48 7 0 0 4 0 92 0 27
2017 CS-02 46 46 0 0 0 8 0 100 0 13

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 41 33 4 7 0 0 56 11 27
2017 CS-02 15 54 23 0 8 0 0 69 8 13

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 0 19 52 22 7 0 0 30 19 27
2017 CS-02 0 8 46 38 8 0 0 46 8 13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 41 48 7 0 0 4 0 92 0 27
2017 CS-02 15 69 15 0 0 0 0 85 0 13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 41 37 11 4 4 4 0 81 8 27
2017 CS-02 38 31 15 8 0 8 0 75 8 13
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 37 41 11 4 4 4 0 38 62 27
2017 CS-02 23 31 23 8 8 8 0 25 75 13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 CS 0 16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CS 44 16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CS 13 16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 CS 50 16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 CS 0 16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 CS 31 16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 CS 13 69 13 0 0 6 16

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 50 44 0 0 0 0 6 100 0 16

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 13 25 25 6 19 6 6 43 29 16
Report a problem or mistake on this page
Date modified: