2017 Public Service Employee Survey Results for Canadian Grain Commission by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 58 42 0 0 0 0 0 100 0 19
2014 CR 32 68 0 0 0 0 0 100 0 19
2011 CR 63 37 0 0 0 0 0 100 0 27
2011 CR-04 68 32 0 0 0 0 0 100 0 25
2008 CR 58 36 3 3 0 0 0 94 3 33
2008 CR-04 57 38 0 5 0 0 0 95 5 21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 84 11 5 0 0 0 0 95 0 19
2014 CR 79 21 0 0 0 0 0 100 0 19
2011 CR 89 7 4 0 0 0 0 96 0 27
2011 CR-04 88 8 4 0 0 0 0 96 0 25
2008 CR 85 9 3 0 0 0 3 97 0 33
2008 CR-04 86 10 0 0 0 0 5 100 0 21

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 84 11 0 5 0 0 0 95 5 19
2014 CR 74 16 5 5 0 0 0 89 5 19
2011 CR 81 11 4 4 0 0 0 93 4 27
2011 CR-04 80 12 4 4 0 0 0 92 4 25
2008 CR 79 12 3 3 0 0 3 94 3 33
2008 CR-04 76 19 0 0 0 0 5 100 0 21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 68 26 0 5 0 0 0 95 5 19
2014 CR 42 32 11 11 5 0 0 74 16 19
2011 CR 67 26 4 4 0 0 0 93 4 27
2011 CR-04 72 20 4 4 0 0 0 92 4 25

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 42 53 0 5 0 0 0 95 5 19
2014 CR 11 53 26 11 0 0 0 63 11 19
2011 CR 26 52 11 11 0 0 0 78 11 27
2011 CR-04 28 48 12 12 0 0 0 76 12 25
2008 CR 31 47 13 6 0 0 3 81 6 32
2008 CR-04 38 48 10 0 0 0 5 90 0 21

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 16 53 21 5 5 0 0 68 11 19
2014 CR 16 47 32 0 5 0 0 63 5 19
2011 CR 41 30 15 15 0 0 0 70 15 27
2011 CR-04 44 24 16 16 0 0 0 68 16 25
2008 CR 27 39 21 6 6 0 0 67 12 33
2008 CR-04 29 38 24 5 5 0 0 67 10 21

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 53 26 11 5 5 0 0 79 11 19
2014 CR 37 42 16 0 5 0 0 79 5 19
2011 CR 37 41 11 7 4 0 0 78 11 27
2011 CR-04 40 36 12 8 4 0 0 76 12 25
2008 CR 50 38 6 3 3 0 0 88 6 32
2008 CR-04 57 33 5 5 0 0 0 90 5 21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 74 21 0 5 0 0 0 95 5 19
2014 CR 37 42 16 5 0 0 0 79 5 19

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 63 32 5 0 0 0 0 95 0 19
2014 CR 42 42 5 5 5 0 0 84 11 19
2011 CR 44 30 19 4 4 0 0 74 7 27
2011 CR-04 48 24 20 4 4 0 0 72 8 25

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 32 32 16 11 0 5 5 71 12 19
2014 CR 42 11 11 21 11 0 5 56 33 19
2011 CR 44 33 7 11 4 0 0 78 15 27
2011 CR-04 44 32 8 12 4 0 0 76 16 25
2008 CR 48 27 9 3 6 0 6 81 10 33
2008 CR-04 57 19 5 5 10 0 5 80 15 21

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 26 58 11 5 0 0 0 84 5 19
2014 CR 16 68 16 0 0 0 0 84 0 19
2011 CR 59 22 15 4 0 0 0 81 4 27
2011 CR-04 60 20 16 4 0 0 0 80 4 25
2008 CR 42 33 9 9 6 0 0 76 15 33
2008 CR-04 43 43 5 10 0 0 0 86 10 21

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 53 0 11 0 0 0 89 11 19
2014 CR 16 37 16 16 16 0 0 53 32 19
2011 CR 26 33 30 4 7 0 0 59 11 27
2011 CR-04 28 28 32 4 8 0 0 56 12 25

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 58 16 0 5 0 0 79 5 19

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 58 26 16 0 0 0 0 84 0 19
2014 CR 37 42 11 11 0 0 0 79 11 19
2011 CR 48 37 7 7 0 0 0 85 7 27
2011 CR-04 48 36 8 8 0 0 0 84 8 25
2008 CR 42 45 9 3 0 0 0 88 3 33
2008 CR-04 48 43 5 5 0 0 0 90 5 21

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 53 0 5 5 0 0 89 11 19

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 68 26 5 0 0 0 0 95 0 19
2014 CR 63 32 5 0 0 0 0 95 0 19
2011 CR 77 19 4 0 0 0 0 96 0 26
2011 CR-04 79 17 4 0 0 0 0 96 0 24

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 53 26 11 5 5 0 0 79 11 19
2014 CR 26 26 26 11 5 0 5 56 17 19
2011 CR 38 42 12 8 0 0 0 81 8 26
2011 CR-04 40 40 12 8 0 0 0 80 8 25

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 63 16 16 0 5 0 0 79 5 19
2014 CR 37 21 26 16 0 0 0 58 16 19

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 53 26 11 5 0 0 5 83 6 19
2014 CR 37 42 16 5 0 0 0 79 5 19
2011 CR 44 26 26 4 0 0 0 70 4 27
2011 CR-04 44 24 28 4 0 0 0 68 4 25

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 58 32 0 5 5 0 0 89 11 19
2014 CR 32 53 11 5 0 0 0 84 5 19
2011 CR 48 41 7 4 0 0 0 89 4 27
2011 CR-04 48 40 8 4 0 0 0 88 4 25
2008 CR 45 36 9 6 0 0 3 84 6 33
2008 CR-04 57 29 14 0 0 0 0 86 0 21

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 63 26 11 0 0 0 0 89 0 19
2014 CR 26 42 16 11 5 0 0 68 16 19
2011 CR 52 30 7 11 0 0 0 81 11 27
2011 CR-04 52 32 8 8 0 0 0 84 8 25
2008 CR 45 30 12 6 6 0 0 76 12 33
2008 CR-04 43 29 14 5 10 0 0 71 14 21

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 0 32 26 32 5 0 5 39 33 19
2014 CR 0 37 32 32 0 0 0 32 37 19
2011 CR 8 15 42 27 8 0 0 35 23 26
2011 CR-04 8 13 46 25 8 0 0 33 21 24
2008 CR 12 24 30 24 9 0 0 33 36 33
2008 CR-04 19 19 29 24 10 0 0 33 38 21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 0 5 16 37 21 16 5 73 7 19
2014 CR 5 0 47 32 11 5 0 44 6 19
2011 CR 4 15 27 31 19 4 0 52 20 26
2011 CR-04 4 13 29 33 17 4 0 52 17 24
2008 CR 15 12 24 24 21 0 3 47 28 33
2008 CR-04 14 10 19 29 24 0 5 55 25 21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 0 16 11 32 37 0 5 72 17 19
2014 CR 0 32 26 32 11 0 0 42 32 19
2011 CR 8 15 31 15 23 0 8 42 25 26
2011 CR-04 8 13 33 13 25 0 8 41 23 24
2008 CR 9 21 39 24 6 0 0 30 30 33
2008 CR-04 10 10 43 33 5 0 0 38 19 21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 0 16 11 37 32 0 5 72 17 19
2014 CR 0 16 53 26 5 0 0 32 16 19
2011 CR 4 15 15 23 38 4 0 64 20 26
2011 CR-04 4 13 17 25 38 4 0 65 17 24
2008 CR 3 15 24 33 24 0 0 58 18 33
2008 CR-04 0 24 29 29 19 0 0 48 24 21

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 5 16 21 21 21 5 11 50 25 19
2014 CR 32 16 32 11 5 0 5 17 50 19
2011 CR 4 15 23 27 31 0 0 58 19 26
2011 CR-04 4 13 25 29 29 0 0 58 17 24
2008 CR 12 15 36 9 18 3 6 30 30 33
2008 CR-04 19 14 33 10 14 5 5 26 37 21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 5 11 26 16 16 11 16 43 21 19
2014 CR 11 5 26 32 16 5 5 53 18 19
2011 CR 8 8 4 35 38 4 4 79 17 26
2011 CR-04 8 4 4 33 42 4 4 82 14 24
2008 CR 3 6 12 39 24 0 15 75 11 33
2008 CR-04 5 5 10 43 19 0 19 76 12 21

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 0 5 47 11 21 5 11 38 6 19
2014 CR 0 0 42 32 21 5 0 56 0 19
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 84 5 5 5 0 0 0 89 5 19
2014 CR 68 11 11 5 0 0 5 83 6 19
2011 CR 89 7 0 0 0 0 4 100 0 27
2011 CR-04 88 8 0 0 0 0 4 100 0 25
2008 CR 75 13 0 0 0 0 13 100 0 32
2008 CR-04 81 5 0 0 0 0 14 100 0 21

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 32 16 16 0 0 0 68 16 19
2014 CR 5 32 16 42 5 0 0 37 47 19

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 26 16 16 5 0 0 63 21 19
2014 CR 26 21 11 26 16 0 0 47 42 19

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 42 32 11 5 5 5 0 78 11 19
2014 CR 21 53 11 16 0 0 0 74 16 19
2011 CR 26 41 11 15 4 0 4 69 19 27
2011 CR-04 24 40 12 16 4 0 4 67 21 25
2008 CR 30 48 3 12 3 0 3 81 16 33
2008 CR-04 38 38 5 10 5 0 5 80 15 21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 39 11 0 11 11 0 75 13 18
2014 CR 21 42 5 21 11 0 0 63 32 19
2011 CR 26 37 11 11 11 4 0 65 23 27
2011 CR-04 20 40 12 12 12 4 0 63 25 25
2008 CR 33 21 9 12 12 9 3 62 28 33
2008 CR-04 29 19 14 5 14 14 5 59 24 21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 16 37 21 5 11 11 0 59 18 19
2014 CR 0 32 42 26 0 0 0 32 26 19

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 63 26 0 5 5 0 0 89 11 19
2014 CR 16 47 26 5 5 0 0 63 11 19
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 32 53 11 5 0 0 0 84 5 19
2014 CR 21 37 32 11 0 0 0 58 11 19
2011 CR 31 42 12 8 8 0 0 73 15 26
2011 CR-04 29 42 13 8 8 0 0 71 17 24
2008 CR 33 30 9 15 9 0 3 66 25 33
2008 CR-04 38 29 5 19 5 0 5 70 25 21

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 53 32 5 5 5 0 0 84 11 19
2014 CR 37 37 16 5 5 0 0 74 11 19
2011 CR 37 33 19 7 4 0 0 70 11 27
2011 CR-04 36 36 16 8 4 0 0 72 12 25
2008 CR 39 27 12 0 21 0 0 67 21 33
2008 CR-04 48 24 5 0 24 0 0 71 24 21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 58 21 11 5 5 0 0 79 11 19
2014 CR 32 47 5 16 0 0 0 79 16 19
2011 CR 52 7 26 4 7 4 0 62 12 27
2011 CR-04 52 8 24 4 8 4 0 63 13 25
2008 CR 39 33 3 12 12 0 0 73 24 33
2008 CR-04 43 33 0 14 10 0 0 76 24 21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 95 0 5 0 0 0 0 95 0 19
2014 CR 74 16 5 0 0 0 5 94 0 19
2011 CR 93 4 0 0 0 0 4 100 0 27
2011 CR-04 92 4 0 0 0 0 4 100 0 25
2008 CR 79 9 0 0 0 0 12 100 0 33
2008 CR-04 86 0 0 0 0 0 14 100 0 21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 63 16 5 5 0 11 0 88 6 19
2014 CR 37 16 26 5 5 0 11 59 12 19
2011 CR 37 19 4 15 11 7 7 65 30 27
2011 CR-04 40 16 4 12 12 8 8 67 29 25

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 68 16 5 5 0 0 5 89 6 19

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 79 21 0 0 0 0 0 100 0 19

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 74 16 5 5 0 0 0 89 5 19
2014 CR 37 32 16 11 5 0 0 68 16 19
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 67 11 17 0 6 0 0 78 6 18
2014 CR 21 58 5 5 5 5 0 83 11 19
2011 CR 30 37 19 4 4 7 0 72 8 27
2011 CR-04 32 40 12 4 4 8 0 78 9 25

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 47 26 11 5 5 5 0 78 11 19
2014 CR 21 47 11 11 5 5 0 72 17 19
2011 CR 33 37 11 7 11 0 0 70 19 27
2011 CR-04 36 32 12 8 12 0 0 68 20 25
2008 CR 30 33 12 9 15 0 0 64 24 33
2008 CR-04 33 43 10 0 14 0 0 76 14 21

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 42 32 21 0 5 0 0 74 5 19
2014 CR 16 63 0 5 5 11 0 88 12 19
2011 CR 30 26 22 11 4 7 0 60 16 27
2011 CR-04 32 20 24 12 4 8 0 57 17 25
2008 CR 18 42 12 18 6 3 0 63 25 33
2008 CR-04 19 38 14 19 5 5 0 60 25 21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 21 32 0 5 5 0 61 6 19
2014 CR 11 42 26 0 21 0 0 53 21 19
2011 CR 26 37 11 11 7 7 0 68 20 27
2011 CR-04 24 36 12 12 8 8 0 65 22 25
2008 CR 18 39 9 15 3 15 0 68 21 33
2008 CR-04 29 29 5 19 0 19 0 71 24 21

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 37 11 11 5 0 0 74 16 19
2014 CR 5 53 21 5 11 5 0 61 17 19
2011 CR 22 37 11 19 7 4 0 62 27 27
2011 CR-04 24 36 8 20 8 4 0 63 29 25
2008 CR 27 33 6 18 12 3 0 63 31 33
2008 CR-04 33 29 5 19 10 5 0 65 30 21
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 47 5 0 5 5 0 89 6 19
2014 CR 32 63 5 0 0 0 0 95 0 19
2011 CR 33 48 15 0 4 0 0 81 4 27
2011 CR-04 36 44 16 0 4 0 0 80 4 25

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 47 37 16 0 0 0 0 84 0 19
2014 CR 37 42 16 5 0 0 0 79 5 19
2011 CR 48 22 26 0 0 4 0 73 0 27
2011 CR-04 48 20 28 0 0 4 0 71 0 25

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 42 47 11 0 0 0 0 89 0 19
2014 CR 16 47 26 11 0 0 0 63 11 19
2011 CR 48 37 4 4 4 0 4 88 8 27
2011 CR-04 52 32 4 4 4 0 4 88 8 25
2008 CR 45 27 6 9 6 6 0 77 16 33
2008 CR-04 62 14 5 5 5 10 0 84 11 21

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 32 47 16 0 5 0 0 79 5 19
2014 CR 16 42 21 11 5 5 0 61 17 19
2011 CR 30 33 26 4 4 0 4 65 8 27
2011 CR-04 32 32 24 4 4 0 4 67 8 25

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 32 26 16 5 5 11 5 69 13 19
2014 CR 5 37 26 16 16 0 0 42 32 19
2011 CR 19 33 15 15 11 0 7 56 28 27
2011 CR-04 20 32 12 16 12 0 8 57 30 25

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 79 5 11 0 0 0 5 89 0 19
2014 CR 53 32 11 0 0 0 5 89 0 19

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 84 11 5 0 0 0 0 95 0 19
2014 CR 58 16 16 5 0 5 0 78 6 19
2011 CR 81 11 0 0 0 4 4 100 0 27
2011 CR-04 80 12 0 0 0 4 4 100 0 25
2008 CR 78 6 3 0 0 6 6 96 0 32
2008 CR-04 67 10 5 0 0 10 10 94 0 21

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 42 16 5 0 0 0 79 5 19
2014 CR 11 32 32 26 0 0 0 42 26 19
2011 CR 30 26 33 4 7 0 0 56 11 27
2011 CR-04 32 20 36 4 8 0 0 52 12 25
2008 CR 24 36 24 9 6 0 0 61 15 33
2008 CR-04 19 52 19 5 5 0 0 71 10 21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 32 16 21 0 11 0 59 24 19
2014 CR 0 16 5 47 32 0 0 16 79 19
2011 CR 15 22 22 11 26 4 0 38 38 27
2011 CR-04 16 24 16 12 28 4 0 42 42 25
2008 CR 3 30 15 18 30 3 0 34 50 33
2008 CR-04 0 19 14 24 38 5 0 20 65 21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 42 0 0 11 11 0 88 12 19

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 58 16 21 5 0 0 0 74 5 19
2014 CR 44 39 17 0 0 0 0 83 0 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 53 26 21 0 0 0 0 79 0 19
2014 CR 44 44 11 0 0 0 0 89 0 18
2011 CR 48 37 4 0 4 7 0 92 4 27
2011 CR-04 48 36 4 0 4 8 0 91 4 25

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 74 16 5 0 5 0 0 89 5 19
2014 CR 50 39 0 6 6 0 0 89 11 18
2011 CR 59 22 15 0 4 0 0 81 4 27
2011 CR-04 56 24 16 0 4 0 0 80 4 25
2008 CR 52 27 12 3 6 0 0 79 9 33
2008 CR-04 57 24 14 5 0 0 0 81 5 21

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 63 21 11 0 5 0 0 84 5 19
2014 CR 37 42 5 11 5 0 0 79 16 19
2011 CR 44 22 15 7 7 4 0 69 15 27
2011 CR-04 44 20 16 8 8 4 0 67 17 25

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 58 32 11 0 0 0 0 89 0 19
2014 CR 32 47 5 16 0 0 0 79 16 19
2011 CR 48 22 19 7 0 4 0 73 8 27
2011 CR-04 48 20 20 8 0 4 0 71 8 25
2008 CR 27 39 18 6 9 0 0 67 15 33
2008 CR-04 24 43 24 0 10 0 0 67 10 21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 58 16 11 11 0 5 0 78 11 19
2014 CR 37 21 26 5 5 5 0 61 11 19
2011 CR 41 15 7 15 15 7 0 60 32 27
2011 CR-04 40 12 8 16 16 8 0 57 35 25
2008 CR 21 39 18 9 9 3 0 63 19 33
2008 CR-04 29 33 19 10 5 5 0 65 15 21
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CR 21 47 32 19
2014 CR 16 26 58 19
2011 CR 33 30 37 27
2011 CR-04 36 24 40 25
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 26 5 21 5 5 32 5 50 17 19
2014 CR 5 16 32 21 11 16 0 25 38 19

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 47 32 16 0 5 0 0 79 5 19
2014 CR 11 42 26 11 0 11 0 59 12 19
2011 CR 35 35 23 8 0 0 0 69 8 26
2011 CR-04 33 33 25 8 0 0 0 67 8 24
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 26 42 11 16 0 5 0 72 17 19
2014 CR 26 58 11 5 0 0 0 84 5 19
2011 CR 33 44 15 4 4 0 0 78 7 27
2011 CR-04 28 48 16 4 4 0 0 76 8 25
2008 CR 33 58 6 0 3 0 0 91 3 33
2008 CR-04 38 48 10 0 5 0 0 86 5 21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 16 21 21 5 0 37 0 58 8 19
2014 CR 11 37 26 11 5 11 0 53 18 19
2011 CR 15 26 41 7 0 11 0 46 8 27
2011 CR-04 16 24 40 8 0 12 0 45 9 25

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 37 5 0 0 21 0 93 0 19
2014 CR 26 53 11 0 0 11 0 88 0 19
2011 CR 41 33 15 4 0 7 0 80 4 27
2011 CR-04 40 32 16 4 0 8 0 78 4 25
2008 CR 48 27 9 6 0 9 0 83 7 33
2008 CR-04 43 24 14 10 0 10 0 74 11 21

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 32 5 0 0 26 0 93 0 19
2014 CR 32 47 11 0 0 11 0 88 0 19
2011 CR 33 44 11 4 0 7 0 84 4 27
2011 CR-04 36 40 12 4 0 8 0 83 4 25
2008 CR 36 42 12 6 3 0 0 79 9 33
2008 CR-04 38 38 10 10 5 0 0 76 14 21
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 26 5 21 0 0 37 11 60 0 19
2014 CR 11 37 21 5 0 26 0 64 7 19

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 47 21 21 0 0 5 5 76 0 19
2014 CR 26 42 21 0 0 11 0 76 0 19
2011 CR 44 41 7 4 0 4 0 88 4 27
2011 CR-04 40 44 8 4 0 4 0 88 4 25
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 26 37 21 11 5 0 0 63 16 19

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 26 16 32 21 5 0 0 42 26 19

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 42 21 16 11 11 0 0 63 21 19

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 11 26 11 16 0 0 47 26 19

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 63 11 5 11 0 0 11 82 12 19

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 42 5 16 0 0 0 79 16 19

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 47 21 16 0 11 0 5 72 11 19

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 26 26 32 0 11 0 5 56 11 19

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 47 26 21 0 5 0 0 74 5 19

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 32 47 11 11 0 0 0 79 11 19

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 68 11 16 5 0 0 0 79 5 19

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 68 16 5 0 5 5 0 89 6 19

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 58 26 0 16 0 0 0 84 16 19

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 68 11 11 11 0 0 0 79 11 19

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 68 11 0 5 0 0 16 94 6 19

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 79 11 0 5 5 0 0 89 11 19

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 68 16 11 5 0 0 0 84 5 19

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 53 32 11 5 0 0 0 84 5 19

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 26 42 26 5 0 0 0 68 5 19

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 0 11 32 32 26 0 0 58 11 19

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 42 11 11 0 16 0 75 13 19

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 26 47 11 5 0 11 0 82 6 19
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 26 37 11 21 0 5 0 28 72 19

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 CR 8 13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CR 23 13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CR 38 13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 CR 23 13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 CR 0 13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 CR 77 13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 CR 0 75 0 0 0 25 12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 38 15 15 15 0 15 0 64 18 13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 8 8 23 15 31 15 0 18 55 13
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