2017 Public Service Employee Survey Results for Canadian Grain Commission by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 42 4 6 1 0 0 90 7 304
2017 Term 55 40 0 0 5 0 0 95 5 22
2014 Indeterminate (permanent) 41 48 3 7 1 0 0 89 8 278
2011 Indeterminate (permanent) 42 46 3 7 2 0 0 88 10 394
2011 Term 46 39 10 5 0 0 0 85 5 42
2008 Indeterminate (permanent) 38 47 5 8 2 0 0 85 10 400
2008 Term 29 51 7 10 2 0 0 80 12 41

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 80 15 2 1 0 0 2 97 2 304
2017 Term 82 9 4 0 0 5 0 95 0 22
2014 Indeterminate (permanent) 79 14 3 1 1 1 2 95 2 278
2011 Indeterminate (permanent) 76 14 3 2 2 1 2 93 4 394
2011 Term 80 18 0 0 0 0 2 100 0 42
2008 Indeterminate (permanent) 76 15 4 2 1 0 3 93 3 400
2008 Term 68 22 2 5 2 0 0 90 7 41

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 77 15 3 3 1 0 2 94 4 304
2017 Term 86 0 5 9 0 0 0 86 9 22
2014 Indeterminate (permanent) 78 14 2 2 2 0 2 94 4 278
2011 Indeterminate (permanent) 79 10 2 3 2 0 3 92 6 394
2011 Term 83 10 2 0 0 0 5 98 0 42
2008 Indeterminate (permanent) 77 12 4 3 2 0 3 92 4 397
2008 Term 78 17 2 0 2 0 0 95 2 41

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 39 7 11 6 0 0 76 17 304
2017 Term 46 45 4 5 0 0 0 91 5 22
2014 Indeterminate (permanent) 44 36 9 8 3 0 0 80 11 278
2011 Indeterminate (permanent) 36 35 8 10 11 0 1 71 21 395
2011 Term 25 29 16 22 7 0 0 55 29 42

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 37 6 6 2 0 0 86 8 304
2017 Term 36 42 9 13 0 0 0 79 13 22
2014 Indeterminate (permanent) 38 42 12 7 1 0 0 80 8 278
2011 Indeterminate (permanent) 32 45 8 9 4 1 1 78 14 396
2011 Term 36 35 9 18 2 0 0 71 20 42
2008 Indeterminate (permanent) 26 42 13 13 6 0 0 68 19 398
2008 Term 33 35 10 18 5 0 0 68 23 40

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 36 10 7 1 0 0 82 8 304
2017 Term 41 42 9 5 4 0 0 82 9 22
2014 Indeterminate (permanent) 40 42 12 3 2 0 0 82 6 278
2011 Indeterminate (permanent) 43 34 12 6 4 0 1 77 11 395
2011 Term 36 31 21 5 8 0 0 67 12 42
2008 Indeterminate (permanent) 31 40 16 9 4 0 1 71 13 400
2008 Term 32 37 20 10 2 0 0 68 12 41

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 33 5 4 2 0 0 89 6 304
2017 Term 58 24 9 0 9 0 0 82 9 22
2014 Indeterminate (permanent) 50 39 8 2 1 0 0 89 3 278
2011 Indeterminate (permanent) 44 38 9 4 3 1 1 84 7 395
2011 Term 28 35 14 14 9 0 0 63 23 42
2008 Indeterminate (permanent) 39 43 11 5 2 0 0 82 7 399
2008 Term 32 37 17 7 7 0 0 68 15 41

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 30 4 3 1 0 0 92 4 302
2017 Term 63 37 0 0 0 0 0 100 0 22
2014 Indeterminate (permanent) 57 34 5 3 1 0 0 91 4 278

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 30 11 8 5 0 0 76 13 304
2017 Term 68 22 4 5 0 0 0 90 5 22
2014 Indeterminate (permanent) 36 38 9 10 6 0 0 75 16 278
2011 Indeterminate (permanent) 40 29 11 9 11 0 0 70 20 396
2011 Term 42 27 9 7 15 0 0 69 22 42

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 24 6 7 2 2 8 83 10 302
2017 Term 52 12 14 0 4 5 13 78 5 22
2014 Indeterminate (permanent) 51 21 8 8 4 0 8 78 13 277
2011 Indeterminate (permanent) 52 21 7 7 5 1 8 79 13 395
2011 Term 70 22 4 4 0 0 0 92 4 42
2008 Indeterminate (permanent) 50 22 6 8 8 2 5 77 17 400
2008 Term 51 29 10 2 2 0 5 85 5 41

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 42 9 5 2 0 0 84 7 304
2017 Term 38 62 0 0 0 0 0 100 0 22
2014 Indeterminate (permanent) 31 52 11 3 3 0 0 83 6 278
2011 Indeterminate (permanent) 41 36 12 6 5 0 1 78 10 395
2011 Term 42 19 23 8 8 0 0 61 15 42
2008 Indeterminate (permanent) 32 43 12 8 4 0 0 75 13 396
2008 Term 39 32 22 7 0 0 0 71 7 41

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 40 13 11 5 0 0 71 16 304
2017 Term 32 50 4 9 0 4 0 86 9 22
2014 Indeterminate (permanent) 24 44 19 8 5 0 0 67 13 278
2011 Indeterminate (permanent) 25 34 15 14 11 0 1 60 25 396
2011 Term 16 35 22 12 15 0 0 51 27 42

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 38 10 7 3 0 0 80 11 303
2017 Term 41 41 9 10 0 0 0 81 10 22

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 34 6 3 1 0 0 91 4 304
2017 Term 68 27 4 0 0 0 0 96 0 22
2014 Indeterminate (permanent) 50 39 7 3 1 0 0 89 4 278
2011 Indeterminate (permanent) 49 37 8 3 2 1 0 86 5 395
2011 Term 45 31 12 5 0 7 0 82 5 42
2008 Indeterminate (permanent) 46 37 10 4 2 1 0 84 6 399
2008 Term 46 39 12 2 0 0 0 85 2 41

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 37 8 10 7 0 0 75 17 304
2017 Term 40 50 0 10 0 0 0 90 10 22

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 68 22 6 2 1 0 0 91 3 304
2017 Term 64 36 0 0 0 0 0 100 0 22
2014 Indeterminate (permanent) 64 28 7 0 0 0 0 93 1 278
2011 Indeterminate (permanent) 61 28 8 0 2 0 1 90 2 395
2011 Term 63 25 10 0 0 0 2 90 0 42

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 37 9 9 7 0 0 75 16 303
2017 Term 32 54 9 4 0 0 0 86 4 22
2014 Indeterminate (permanent) 32 40 11 12 4 0 0 72 16 278
2011 Indeterminate (permanent) 38 34 11 9 7 1 0 73 16 394
2011 Term 23 29 13 18 16 0 0 53 34 42

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 32 13 5 5 0 0 77 11 304
2017 Term 49 28 18 5 0 0 0 77 5 22
2014 Indeterminate (permanent) 38 36 15 9 2 0 0 74 11 278

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 32 9 7 3 0 0 80 10 304
2017 Term 54 37 9 0 0 0 0 91 0 22
2014 Indeterminate (permanent) 40 42 12 5 1 0 0 82 6 278
2011 Indeterminate (permanent) 42 35 14 5 3 0 1 78 8 394
2011 Term 37 42 10 6 2 2 0 81 8 41

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 32 9 5 2 0 0 83 8 304
2017 Term 59 37 4 0 0 0 0 96 0 22
2014 Indeterminate (permanent) 46 41 8 4 2 0 0 87 5 277
2011 Indeterminate (permanent) 48 36 8 4 3 0 1 85 7 396
2011 Term 50 29 15 5 2 0 0 79 7 42
2008 Indeterminate (permanent) 41 42 9 6 2 0 0 84 7 399
2008 Term 44 37 15 2 0 2 0 83 3 41

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 33 15 7 1 0 2 77 8 302
2017 Term 55 36 4 0 0 5 0 96 0 22
2014 Indeterminate (permanent) 33 37 19 6 2 0 2 72 8 278
2011 Indeterminate (permanent) 38 34 16 6 2 0 3 74 9 395
2011 Term 56 32 2 7 2 0 0 88 9 42
2008 Indeterminate (permanent) 32 36 19 7 4 0 2 69 12 400
2008 Term 44 37 10 0 0 0 10 89 0 41

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 3 20 37 25 12 0 3 38 24 303
2017 Term 4 17 28 22 19 5 5 46 23 22
2014 Indeterminate (permanent) 6 21 43 21 8 0 0 30 27 278
2011 Indeterminate (permanent) 8 18 37 25 9 1 3 36 26 392
2011 Term 2 7 28 33 23 3 2 60 10 41
2008 Indeterminate (permanent) 7 27 41 16 8 0 2 24 34 400
2008 Term 5 18 33 33 10 3 0 44 23 40

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 3 12 26 28 25 2 3 56 16 303
2017 Term 0 0 26 22 32 10 10 68 0 22
2014 Indeterminate (permanent) 8 24 35 18 14 1 1 32 32 276
2011 Indeterminate (permanent) 11 14 24 29 17 2 3 48 26 393
2011 Term 9 15 31 24 17 1 2 42 25 42
2008 Indeterminate (permanent) 11 21 30 23 13 1 2 37 33 399
2008 Term 12 29 24 10 20 5 0 31 44 41

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 17 27 24 18 3 4 45 27 303
2017 Term 9 13 36 8 23 0 10 35 25 22
2014 Indeterminate (permanent) 6 19 30 26 13 2 3 41 27 278
2011 Indeterminate (permanent) 9 15 31 22 15 3 5 40 26 393
2011 Term 2 11 17 26 27 11 5 63 16 42
2008 Indeterminate (permanent) 9 21 32 24 10 2 3 35 31 400
2008 Term 10 35 23 13 8 8 5 23 51 40

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 1 5 26 33 28 0 6 65 7 302
2017 Term 0 0 18 39 37 5 0 81 0 22
2014 Indeterminate (permanent) 2 8 29 38 21 0 2 61 10 276
2011 Indeterminate (permanent) 4 8 25 34 22 2 5 60 13 393
2011 Term 2 5 16 26 40 9 2 74 8 42
2008 Indeterminate (permanent) 4 9 30 37 15 1 5 55 13 400
2008 Term 7 17 20 24 20 2 10 50 28 41

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 18 28 21 20 1 3 43 28 303
2017 Term 8 0 22 19 36 14 0 64 9 22
2014 Indeterminate (permanent) 18 21 37 15 8 0 0 23 40 278
2011 Indeterminate (permanent) 10 23 30 19 14 1 3 35 34 394
2011 Term 7 12 33 21 23 0 5 45 20 41
2008 Indeterminate (permanent) 13 22 32 19 10 2 2 30 36 396
2008 Term 5 10 34 24 24 0 2 50 15 41

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 2 6 18 35 30 4 5 71 9 302
2017 Term 5 0 18 17 32 10 19 68 7 22
2014 Indeterminate (permanent) 3 9 26 34 21 2 5 59 13 278
2011 Indeterminate (permanent) 2 10 22 32 25 3 6 62 14 392
2011 Term 0 5 17 24 37 12 6 73 6 41
2008 Indeterminate (permanent) 3 10 23 33 24 2 6 61 14 400
2008 Term 10 12 17 27 17 15 2 53 26 41

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 7 14 30 20 21 3 4 45 22 302
2017 Term 9 5 26 18 27 5 10 53 16 22
2014 Indeterminate (permanent) 7 14 35 25 14 1 4 41 22 278
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 74 11 6 3 2 0 4 89 4 303
2017 Term 67 14 5 4 0 5 4 90 5 22
2014 Indeterminate (permanent) 77 8 5 3 1 1 4 90 4 278
2011 Indeterminate (permanent) 73 12 3 2 2 1 8 92 5 396
2011 Term 68 10 5 0 0 5 13 94 0 42
2008 Indeterminate (permanent) 67 8 5 2 2 1 16 89 5 398
2008 Term 68 10 10 2 0 2 7 86 3 41

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 38 14 9 5 2 1 70 15 303
2017 Term 22 31 23 0 5 15 5 66 6 22
2014 Indeterminate (permanent) 29 42 18 7 4 0 0 72 11 277

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 32 7 9 7 0 0 77 16 302
2017 Term 39 41 14 5 0 0 0 81 5 22
2014 Indeterminate (permanent) 42 33 10 11 3 0 0 76 15 278

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 40 5 8 4 1 1 82 12 303
2017 Term 53 35 9 0 0 4 0 91 0 22
2014 Indeterminate (permanent) 31 46 9 10 2 1 1 79 12 278
2011 Indeterminate (permanent) 33 37 10 14 4 1 1 71 19 394
2011 Term 18 41 11 21 9 0 0 59 30 42
2008 Indeterminate (permanent) 28 37 11 11 8 2 3 69 20 400
2008 Term 29 44 10 10 2 5 0 77 13 41

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 31 11 7 6 6 0 75 13 304
2017 Term 43 24 5 4 0 24 0 88 6 21
2014 Indeterminate (permanent) 36 33 12 11 4 4 1 72 15 278
2011 Indeterminate (permanent) 36 29 10 12 9 3 0 67 22 394
2011 Term 22 31 10 25 10 2 0 54 36 41
2008 Indeterminate (permanent) 35 26 14 10 11 4 2 64 22 400
2008 Term 24 29 17 10 7 12 0 61 19 41

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 32 14 14 8 9 2 59 24 303
2017 Term 9 26 4 10 5 46 0 65 27 22
2014 Indeterminate (permanent) 13 39 20 17 4 5 1 56 22 278

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 36 6 7 3 0 0 85 9 304
2017 Term 68 27 0 0 5 0 0 95 5 22
2014 Indeterminate (permanent) 37 47 10 4 1 0 0 85 5 278
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 34 9 6 5 0 0 80 11 304
2017 Term 46 45 9 0 0 0 0 91 0 22
2014 Indeterminate (permanent) 38 39 14 8 1 0 0 77 9 278
2011 Indeterminate (permanent) 33 34 11 14 7 0 1 68 21 394
2011 Term 35 31 12 15 7 0 0 66 21 42
2008 Indeterminate (permanent) 23 35 14 19 8 1 0 58 28 399
2008 Term 32 39 15 10 5 0 0 71 15 41

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 30 9 6 3 1 1 82 8 304
2017 Term 59 28 5 4 0 0 4 91 4 22
2014 Indeterminate (permanent) 42 39 8 7 2 0 1 83 9 278
2011 Indeterminate (permanent) 39 31 13 9 7 1 0 70 17 393
2011 Term 29 32 17 9 5 5 2 66 16 42
2008 Indeterminate (permanent) 31 32 16 11 9 1 1 64 20 399
2008 Term 34 32 15 10 7 2 0 68 18 41

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 33 8 7 4 1 0 81 11 304
2017 Term 51 41 4 4 0 0 0 92 4 22
2014 Indeterminate (permanent) 42 36 9 9 3 1 1 79 11 278
2011 Indeterminate (permanent) 39 32 12 10 7 0 0 71 17 393
2011 Term 27 29 18 19 7 0 0 56 26 41
2008 Indeterminate (permanent) 30 33 13 15 9 0 0 64 23 398
2008 Term 32 34 7 15 10 2 0 68 25 41

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 82 7 4 2 1 0 5 93 3 304
2017 Term 87 4 0 0 0 0 9 100 0 22
2014 Indeterminate (permanent) 79 10 4 1 1 1 4 94 2 278
2011 Indeterminate (permanent) 78 8 3 1 2 0 8 94 3 395
2011 Term 67 8 10 0 2 5 9 86 3 41
2008 Indeterminate (permanent) 73 8 3 1 2 1 13 94 3 400
2008 Term 71 15 5 2 2 0 5 90 5 41

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 18 6 5 6 3 11 80 13 301
2017 Term 54 18 9 5 5 9 0 79 11 22
2014 Indeterminate (permanent) 47 16 12 8 9 2 6 69 18 278
2011 Indeterminate (permanent) 41 20 7 8 14 3 7 67 24 396
2011 Term 24 29 19 11 7 3 7 59 20 42

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 55 27 8 5 4 0 0 82 9 304
2017 Term 53 33 4 5 0 0 4 90 5 22

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 26 6 3 5 2 0 85 8 304
2017 Term 71 19 4 5 0 0 0 90 5 22

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 25 9 6 5 1 0 80 10 304
2017 Term 57 33 5 5 0 0 0 90 5 22
2014 Indeterminate (permanent) 46 31 14 5 3 0 1 78 8 276
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 30 11 3 4 3 2 81 7 105
2014 Indeterminate (permanent) 36 41 10 5 3 2 3 81 9 112

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 37 11 9 2 3 0 77 11 302
2017 Term 55 31 4 0 0 10 0 95 0 22
2014 Indeterminate (permanent) 34 40 14 3 5 5 0 77 8 278
2011 Indeterminate (permanent) 34 29 14 9 9 5 0 66 19 395
2011 Term 31 24 15 13 15 2 0 57 28 42

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 37 14 9 4 1 0 73 13 304
2017 Term 51 26 9 0 0 14 0 89 0 22
2014 Indeterminate (permanent) 33 34 17 9 5 1 0 68 14 278
2011 Indeterminate (permanent) 37 31 11 8 11 2 0 70 19 394
2011 Term 37 11 32 13 7 0 0 48 20 41
2008 Indeterminate (permanent) 25 33 16 13 12 1 0 59 24 400
2008 Term 15 34 20 12 12 5 2 53 26 41

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 39 18 12 6 3 0 64 18 304
2017 Term 37 26 18 0 0 19 0 78 0 22
2014 Indeterminate (permanent) 24 38 19 10 5 4 0 65 15 278
2011 Indeterminate (permanent) 21 37 17 12 8 5 0 61 21 393
2011 Term 25 27 21 12 9 5 0 55 23 42
2008 Indeterminate (permanent) 13 38 17 19 11 4 0 52 30 398
2008 Term 12 27 27 20 10 5 0 41 31 41

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 30 17 11 7 3 0 63 19 304
2017 Term 34 37 4 5 5 14 0 83 12 22
2014 Indeterminate (permanent) 28 34 16 11 7 4 0 65 18 278
2011 Indeterminate (permanent) 27 34 13 9 11 6 0 65 21 395
2011 Term 34 19 12 21 10 5 0 55 32 42
2008 Indeterminate (permanent) 20 30 16 16 12 6 0 54 29 399
2008 Term 12 27 22 15 10 15 0 46 29 41

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 38 13 14 5 1 0 67 20 304
2017 Term 32 36 9 13 0 10 0 76 15 22
2014 Indeterminate (permanent) 23 42 15 14 5 1 0 66 19 278
2011 Indeterminate (permanent) 23 39 16 12 6 2 0 64 19 392
2011 Term 31 29 21 10 2 5 2 64 13 42
2008 Indeterminate (permanent) 18 41 11 18 10 3 0 60 29 400
2008 Term 29 32 15 15 7 2 0 63 23 41
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 42 8 4 2 0 0 86 6 303
2017 Term 40 45 5 10 0 0 0 85 10 22
2014 Indeterminate (permanent) 46 38 9 4 2 1 0 85 6 278
2011 Indeterminate (permanent) 42 38 12 4 3 1 0 81 7 395
2011 Term 35 31 17 9 5 2 0 68 14 41

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 37 7 3 1 0 1 90 3 302
2017 Term 46 49 4 0 0 0 0 96 0 22
2014 Indeterminate (permanent) 48 39 7 4 0 1 1 89 4 278
2011 Indeterminate (permanent) 47 34 9 6 1 2 1 83 8 394
2011 Term 45 32 8 10 0 2 2 81 11 42

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 30 9 5 1 1 1 85 6 303
2017 Term 51 44 5 0 0 0 0 95 0 21
2014 Indeterminate (permanent) 51 37 7 3 1 1 1 89 4 278
2011 Indeterminate (permanent) 49 31 7 5 5 2 1 82 11 395
2011 Term 41 19 13 7 12 8 0 65 21 42
2008 Indeterminate (permanent) 40 34 10 7 6 3 1 76 13 400
2008 Term 22 34 20 15 5 5 0 59 21 41

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 32 13 7 3 1 0 77 10 303
2017 Term 35 41 4 10 0 10 0 84 11 22
2014 Indeterminate (permanent) 32 40 16 5 2 4 0 76 7 278
2011 Indeterminate (permanent) 25 40 18 9 6 2 1 67 15 395
2011 Term 34 24 19 16 5 0 2 59 21 42

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 33 12 10 8 5 3 67 20 303
2017 Term 31 18 18 4 0 28 0 69 6 22
2014 Indeterminate (permanent) 27 32 19 12 5 4 1 62 17 278
2011 Indeterminate (permanent) 28 30 13 14 10 5 1 61 25 396
2011 Term 33 18 15 16 12 6 0 54 30 42

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 70 13 7 1 2 1 6 89 4 304
2017 Term 72 4 0 0 4 19 0 95 5 22
2014 Indeterminate (permanent) 68 14 6 3 1 2 5 88 5 278

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 73 14 4 2 1 3 3 92 3 304
2017 Term 73 4 0 0 0 18 4 100 0 22
2014 Indeterminate (permanent) 75 12 4 2 1 3 3 92 3 278
2011 Indeterminate (permanent) 74 13 5 2 1 1 5 92 3 396
2011 Term 75 15 2 2 0 4 2 96 2 42
2008 Indeterminate (permanent) 70 12 7 2 1 3 6 90 3 399
2008 Term 68 17 5 7 0 0 2 88 8 41

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 34 12 9 4 1 0 74 14 303
2017 Term 31 46 0 4 5 14 0 89 11 22
2014 Indeterminate (permanent) 26 40 18 12 4 0 0 66 16 278
2011 Indeterminate (permanent) 29 32 17 11 10 1 0 62 21 396
2011 Term 28 25 22 15 10 0 0 53 25 42
2008 Indeterminate (permanent) 18 33 18 20 11 0 0 51 31 400
2008 Term 17 32 29 5 10 7 0 53 16 41

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 25 15 17 13 2 2 54 31 303
2017 Term 23 36 9 8 5 9 9 73 16 22
2014 Indeterminate (permanent) 20 32 17 15 13 2 1 54 29 277
2011 Indeterminate (permanent) 22 27 16 14 17 3 1 51 32 396
2011 Term 28 30 10 18 12 3 0 59 30 42
2008 Indeterminate (permanent) 13 32 14 18 22 0 2 46 40 400
2008 Term 27 44 15 7 7 0 0 71 15 41

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 38 16 9 4 2 0 70 13 304
2017 Term 36 50 4 0 0 10 0 95 0 22

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 28 13 2 2 1 0 83 4 302
2017 Term 54 23 4 4 0 14 0 90 5 22
2014 Indeterminate (permanent) 54 31 10 3 1 1 0 86 4 277

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 33 11 3 2 1 0 84 5 304
2017 Term 59 36 5 0 0 0 0 95 0 22
2014 Indeterminate (permanent) 48 38 9 3 1 1 0 88 4 277
2011 Indeterminate (permanent) 43 28 13 7 6 3 0 73 13 395
2011 Term 42 24 15 12 7 0 0 66 19 42

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 55 32 6 3 3 0 0 88 6 304
2017 Term 71 29 0 0 0 0 0 100 0 22
2014 Indeterminate (permanent) 55 34 7 2 1 0 0 89 3 276
2011 Indeterminate (permanent) 48 31 9 5 5 1 0 79 11 393
2011 Term 48 31 15 0 5 2 0 80 5 42
2008 Indeterminate (permanent) 37 39 12 6 6 0 0 76 12 399
2008 Term 37 44 10 5 5 0 0 80 10 41

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 29 13 6 3 1 0 78 9 304
2017 Term 58 37 5 0 0 0 0 95 0 22
2014 Indeterminate (permanent) 36 34 16 8 5 0 0 71 13 278
2011 Indeterminate (permanent) 42 24 15 9 9 1 0 67 18 396
2011 Term 48 21 13 10 7 0 0 70 17 42

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 30 11 7 3 0 0 79 10 304
2017 Term 54 42 4 0 0 0 0 96 0 22
2014 Indeterminate (permanent) 39 34 16 8 4 0 0 72 12 278
2011 Indeterminate (permanent) 43 29 12 9 6 1 0 72 15 396
2011 Term 44 27 13 11 5 0 0 71 15 42
2008 Indeterminate (permanent) 29 43 12 10 7 0 0 72 17 400
2008 Term 37 29 20 10 5 0 0 66 15 41

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 20 16 12 5 2 1 66 18 304
2017 Term 27 49 9 10 0 0 4 80 11 22
2014 Indeterminate (permanent) 36 26 18 10 7 3 0 64 17 278
2011 Indeterminate (permanent) 41 21 10 10 13 4 1 65 24 395
2011 Term 41 17 25 0 12 5 0 62 12 42
2008 Indeterminate (permanent) 29 32 16 9 10 4 1 64 19 400
2008 Term 32 17 27 17 5 2 0 50 23 41
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Indeterminate (permanent) 15 53 32 304
2017 Term 15 33 52 22
2014 Indeterminate (permanent) 17 53 29 278
2011 Indeterminate (permanent) 20 50 30 394
2011 Term 22 51 27 42

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Indeterminate (permanent) 45 14 28 4 5 4 44
2014 Indeterminate (permanent) 37 20 20 13 9999 10 50
2011 Indeterminate (permanent) 43 13 27 10 9999 7 76
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 19 81 304
2014 Indeterminate (permanent) 14 86 277

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 59 58
2014 Indeterminate (permanent) 50 39

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 53 58
2014 Indeterminate (permanent) 54 39

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 58
2014 Indeterminate (permanent) 0 39

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 49 58
2014 Indeterminate (permanent) 41 40

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 36 58
2014 Indeterminate (permanent) 41 40

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 34 58
2014 Indeterminate (permanent) 37 40

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 32 58
2014 Indeterminate (permanent) 30 40

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 19 58
2014 Indeterminate (permanent) 22 40

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 59 58
2014 Indeterminate (permanent) 44 40

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 38 58
2014 Indeterminate (permanent) 37 40

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 58
2014 Indeterminate (permanent) 0 40

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 58

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 30 58
2014 Indeterminate (permanent) 30 40

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 34 58
2014 Indeterminate (permanent) 37 40

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 58
2014 Indeterminate (permanent) 16 40

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 62 58
2014 Indeterminate (permanent) 52 40

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 58
2014 Indeterminate (permanent) 42 40

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 26 58
2014 Indeterminate (permanent) 21 40

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 58

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 58
2014 Indeterminate (permanent) 14 40

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 58

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 58
2014 Indeterminate (permanent) 17 40

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 58

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 58
2014 Indeterminate (permanent) 29 40

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 52

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 52

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 52
2014 Indeterminate (permanent) 16 39

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 19 52

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 27 52

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 52

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 52

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 52

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 18 52
2014 Indeterminate (permanent) 21 39

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 30 52
2014 Indeterminate (permanent) 40 39

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 52

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 49 52
2014 Indeterminate (permanent) 54 39

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 52
2014 Indeterminate (permanent) 13 39

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 98 2 58

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 23 17 6 6 18 4 62 16 304
2017 Term 18 0 9 9 4 55 4 45 32 22
2014 Indeterminate (permanent) 25 26 19 5 3 17 4 65 10 278

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 31 11 3 5 5 0 79 9 304
2017 Term 35 31 24 0 0 10 0 73 0 22
2014 Indeterminate (permanent) 43 33 16 2 2 3 0 79 4 278
2011 Indeterminate (permanent) 46 32 11 5 4 2 0 80 9 395
2011 Term 44 27 13 6 5 5 0 74 12 42
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 53 7 3 0 0 1 90 4 304
2017 Term 27 45 0 9 5 10 4 84 16 22
2014 Indeterminate (permanent) 33 55 9 2 0 0 2 90 2 278
2011 Indeterminate (permanent) 31 53 8 4 2 1 2 86 6 396
2011 Term 21 38 15 12 7 7 0 64 21 42
2008 Indeterminate (permanent) 27 59 7 2 3 1 2 88 5 400
2008 Term 15 39 17 22 2 5 0 56 26 41

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 31 19 7 2 18 2 64 12 303
2017 Term 13 31 8 10 0 33 4 70 16 22
2014 Indeterminate (permanent) 19 30 22 9 3 12 5 60 13 278
2011 Indeterminate (permanent) 19 31 18 12 9 10 2 57 23 395
2011 Term 28 29 16 7 7 10 2 66 16 42

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 31 8 3 1 6 1 86 5 304
2017 Term 46 18 4 0 0 27 4 94 0 22
2014 Indeterminate (permanent) 42 36 10 4 0 4 3 84 5 278
2011 Indeterminate (permanent) 42 31 9 6 5 5 1 79 12 396
2011 Term 31 31 16 5 2 15 0 73 8 42
2008 Indeterminate (permanent) 31 39 13 7 3 6 2 76 11 400
2008 Term 32 27 22 2 5 12 0 67 8 41

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 33 10 4 1 8 1 84 5 304
2017 Term 36 23 13 0 0 23 4 82 0 22
2014 Indeterminate (permanent) 41 34 9 6 2 5 2 82 9 277
2011 Indeterminate (permanent) 36 32 12 7 5 8 1 75 12 396
2011 Term 37 22 22 5 2 11 0 67 8 42
2008 Indeterminate (permanent) 32 34 14 9 6 4 2 70 15 400
2008 Term 24 37 15 7 5 10 2 69 14 41
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 6 94 303
2017 Term 0 100 22
2014 Indeterminate (permanent) 4 96 278

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 42 19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 58 19
2014 Indeterminate (permanent) 70 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 19

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 19
2014 Indeterminate (permanent) 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 38 19

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 19

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 19
2014 Indeterminate (permanent) 0 10

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 52 19

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 19
2014 Indeterminate (permanent) 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 26 19

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 16
2014 Indeterminate (permanent) 0 10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 16
2014 Indeterminate (permanent) 0 10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 16
2014 Indeterminate (permanent) 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 16
2014 Indeterminate (permanent) 0 10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 16

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 37 16

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 57 16

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 16

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 81 16
2014 Indeterminate (permanent) 68 10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 100 0 19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 18 17 3 3 25 6 67 9 303
2017 Term 19 4 8 0 0 65 4 74 0 22
2014 Indeterminate (permanent) 25 26 18 2 1 22 6 71 4 278

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 27 10 3 2 6 0 84 5 304
2017 Term 40 31 4 0 0 25 0 94 0 22
2014 Indeterminate (permanent) 46 34 12 2 0 6 0 85 2 278
2011 Indeterminate (permanent) 49 31 9 4 4 3 0 83 8 395
2011 Term 52 22 9 4 5 8 0 80 10 42
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 33 18 9 14 0 1 58 24 303
2017 Term 22 35 23 5 14 0 0 58 19 22

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 29 29 15 5 0 1 51 21 304
2017 Term 35 38 18 5 4 0 0 73 9 22

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 34 16 7 2 0 3 74 10 304
2017 Term 55 31 10 0 0 5 0 90 0 22

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 26 24 11 12 0 1 52 23 304
2017 Term 21 42 18 4 4 5 4 71 9 22

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 27 12 6 6 0 4 75 13 304
2017 Term 63 13 10 0 0 0 15 89 0 22

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 32 21 12 8 0 0 59 20 303
2017 Term 41 51 4 4 0 0 0 92 4 22

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 36 17 8 5 1 0 70 12 303
2017 Term 31 47 13 5 4 0 0 78 9 22

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 34 23 7 5 1 1 64 13 303
2017 Term 38 35 14 8 0 0 5 77 9 22

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 31 20 7 4 1 1 68 11 303
2017 Term 44 52 4 0 0 0 0 96 0 22

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 37 16 9 4 1 0 71 13 303
2017 Term 55 32 5 8 0 0 0 87 8 22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 29 14 7 2 0 1 76 10 304
2017 Term 51 21 23 5 0 0 0 73 5 22

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 68 17 6 5 3 1 1 86 8 303
2017 Term 91 5 4 0 0 0 0 96 0 22

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 30 10 7 3 0 0 81 9 304
2017 Term 54 36 5 5 0 0 0 90 5 22

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 26 12 7 3 0 0 78 10 304
2017 Term 77 18 5 0 0 0 0 95 0 22

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 21 4 4 2 0 19 88 7 303
2017 Term 64 4 0 5 0 0 27 93 7 22

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 22 6 2 2 0 5 89 4 303
2017 Term 96 0 0 4 0 0 0 96 4 22

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 61 22 9 3 2 1 2 85 6 303
2017 Term 19 18 27 19 13 0 4 38 34 22

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 38 10 5 1 0 1 83 7 303
2017 Term 48 28 15 9 0 0 0 76 9 21

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 36 40 8 2 0 0 49 11 304
2017 Term 18 60 18 4 0 0 0 78 4 22

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 4 15 43 27 11 0 0 38 19 303
2017 Term 4 0 46 36 14 0 0 50 4 22

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 45 12 6 3 2 0 78 9 304
2017 Term 39 32 4 20 0 5 0 74 21 22

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 46 14 8 4 2 0 74 12 304
2017 Term 22 58 4 15 0 0 0 80 15 22
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 17 83 304
2017 Term 21 79 22
2014 Indeterminate (permanent) 14 86 275

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 84 16 52
2014 Indeterminate (permanent) 90 10 37

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 34 4 7 2 0 0 87 9 44
2014 Indeterminate (permanent) 61 17 4 10 8 0 0 78 18 33
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 32 22 13 9 3 0 22 78 304
2017 Term 21 24 23 13 15 4 0 22 78 22

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 229
2017 Term 19 16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 28 229
2017 Term 52 16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 26 229
2017 Term 33 16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 53 229
2017 Term 31 16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 229
2017 Term 0 16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 43 229
2017 Term 45 16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Indeterminate (permanent) 8 53 13 8 3 14 225
2017 Term 8 57 6 0 14 15 14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 26 14 21 11 2 3 52 34 231
2017 Term 25 30 12 0 27 0 6 58 29 16

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 6 12 17 21 32 5 7 21 60 231
2017 Term 0 19 24 0 44 13 0 21 51 16
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