2017 Public Service Employee Survey Results for Canadian Grain Commission by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 41 4 5 1 0 0 89 7 323
2017 Part-time 62 38 0 0 0 0 0 100 0 12
2014 Full-time 41 46 4 7 1 0 0 88 8 276
2014 Part-time 32 68 0 0 0 0 0 100 0 10
2011 Full-time 44 44 4 6 2 0 0 88 9 442
2011 Part-time 44 29 0 27 0 0 0 73 27 13
2008 Full-time 37 47 5 8 2 0 0 85 10 438
2008 Part-time 36 45 9 9 0 0 0 82 9 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 80 15 2 1 0 0 1 97 2 323
2017 Part-time 92 0 8 0 0 0 0 92 0 12
2014 Full-time 79 14 4 1 1 1 1 94 2 276
2014 Part-time 81 8 0 0 0 0 11 100 0 10
2011 Full-time 78 13 2 2 2 1 2 94 4 442
2011 Part-time 68 15 0 9 0 0 9 90 10 13
2008 Full-time 75 15 3 2 1 0 2 93 4 438
2008 Part-time 64 18 18 0 0 0 0 82 0 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 77 14 3 3 1 0 2 93 4 323
2017 Part-time 100 0 0 0 0 0 0 100 0 12
2014 Full-time 78 14 2 3 2 0 2 94 4 276
2014 Part-time 100 0 0 0 0 0 0 100 0 10
2011 Full-time 81 10 2 3 2 0 3 93 5 442
2011 Part-time 76 0 9 6 0 0 9 84 6 13
2008 Full-time 78 12 3 2 2 0 3 93 4 435
2008 Part-time 73 0 0 27 0 0 0 73 27 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 38 6 11 6 0 0 77 17 323
2017 Part-time 46 47 8 0 0 0 0 92 0 12
2014 Full-time 44 36 9 8 3 0 0 80 11 275
2014 Part-time 42 28 20 10 0 0 0 71 10 10
2011 Full-time 37 33 8 11 10 0 0 70 21 443
2011 Part-time 20 36 0 18 18 0 9 61 39 13

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 37 6 7 2 0 0 85 8 323
2017 Part-time 61 31 8 0 0 0 0 92 0 12
2014 Full-time 38 42 11 8 1 0 0 80 9 276
2014 Part-time 31 50 19 0 0 0 0 81 0 10
2011 Full-time 34 44 8 9 4 1 1 79 13 444
2011 Part-time 15 41 9 28 6 0 0 56 34 12
2008 Full-time 28 40 13 13 6 0 0 68 19 435
2008 Part-time 9 64 0 18 9 0 0 73 27 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 36 10 7 1 0 0 82 8 323
2017 Part-time 36 31 15 17 0 0 0 68 17 12
2014 Full-time 41 41 13 3 2 0 0 82 6 276
2014 Part-time 27 39 26 8 0 0 0 66 8 10
2011 Full-time 43 34 12 6 4 0 1 77 10 443
2011 Part-time 27 37 9 9 9 9 0 71 19 13
2008 Full-time 32 39 16 8 4 0 0 71 13 438
2008 Part-time 18 45 18 9 9 0 0 64 18 11

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 32 5 4 3 0 0 89 6 323
2017 Part-time 44 48 8 0 0 0 0 92 0 12
2014 Full-time 50 38 9 2 1 0 0 88 3 276
2014 Part-time 38 48 0 14 0 0 0 86 14 10
2011 Full-time 42 39 9 5 4 1 1 82 9 443
2011 Part-time 37 25 9 9 9 9 0 69 21 12
2008 Full-time 38 42 11 5 3 0 0 81 8 437
2008 Part-time 36 45 9 9 0 0 0 82 9 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 62 31 4 3 1 0 0 93 3 321
2017 Part-time 70 30 0 0 0 0 0 100 0 12
2014 Full-time 56 35 6 3 1 0 0 91 4 276
2014 Part-time 81 10 0 10 0 0 0 90 10 10

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 29 11 8 4 0 0 77 12 323
2017 Part-time 85 8 8 0 0 0 0 92 0 12
2014 Full-time 36 38 8 10 6 0 0 75 17 276
2014 Part-time 69 22 9 0 0 0 0 91 0 10
2011 Full-time 40 30 10 8 11 0 1 71 20 443
2011 Part-time 50 18 9 6 18 0 0 68 24 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 24 7 6 2 2 8 83 9 321
2017 Part-time 51 16 17 0 0 0 16 80 0 12
2014 Full-time 51 20 9 8 4 0 8 78 13 276
2014 Part-time 61 30 0 0 0 0 10 100 0 10
2011 Full-time 53 22 7 6 4 0 7 82 11 442
2011 Part-time 62 23 15 0 0 0 0 85 0 13
2008 Full-time 51 22 6 8 7 2 5 78 16 438
2008 Part-time 55 45 0 0 0 0 0 100 0 11

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 42 8 5 2 0 0 85 7 323
2017 Part-time 31 62 7 0 0 0 0 93 0 12
2014 Full-time 32 51 12 3 3 0 0 83 6 276
2014 Part-time 16 76 0 8 0 0 0 92 8 10
2011 Full-time 42 34 14 6 5 0 0 76 10 442
2011 Part-time 29 36 0 18 9 0 9 71 29 13
2008 Full-time 34 41 13 8 4 0 0 75 12 434
2008 Part-time 18 55 0 27 0 0 0 73 27 11

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 41 12 11 5 0 1 72 15 323
2017 Part-time 31 38 14 9 0 8 0 75 9 12
2014 Full-time 24 43 19 9 5 0 0 67 14 276
2014 Part-time 41 50 10 0 0 0 0 90 0 10
2011 Full-time 25 35 15 13 11 0 1 60 24 443
2011 Part-time 29 24 18 12 18 0 0 53 29 13

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 37 10 7 3 0 0 79 11 322
2017 Part-time 53 31 15 0 0 0 0 85 0 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 58 33 6 3 1 0 0 91 4 323
2017 Part-time 53 47 0 0 0 0 0 100 0 12
2014 Full-time 50 39 7 3 1 0 0 89 4 276
2014 Part-time 60 32 8 0 0 0 0 92 0 10
2011 Full-time 49 36 9 3 2 1 0 86 5 443
2011 Part-time 29 45 9 0 0 18 0 89 0 13
2008 Full-time 46 38 10 4 2 0 0 84 6 437
2008 Part-time 36 55 0 9 0 0 0 91 9 11

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 37 7 10 7 0 1 76 17 323
2017 Part-time 39 53 9 0 0 0 0 91 0 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 24 5 2 1 0 0 92 3 323
2017 Part-time 85 9 7 0 0 0 0 93 0 12
2014 Full-time 64 28 7 0 0 0 0 92 1 276
2014 Part-time 92 8 0 0 0 0 0 100 0 10
2011 Full-time 62 28 8 0 2 0 0 90 2 443
2011 Part-time 56 18 9 0 0 0 18 89 0 13

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 37 9 9 6 0 0 76 15 322
2017 Part-time 39 54 0 8 0 0 0 92 8 12
2014 Full-time 32 39 12 12 5 0 0 72 17 276
2014 Part-time 42 47 11 0 0 0 0 89 0 10
2011 Full-time 37 34 11 9 8 1 0 72 17 442
2011 Part-time 50 0 18 15 18 0 0 50 32 13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 31 13 5 5 0 0 77 10 323
2017 Part-time 39 47 7 8 0 0 0 86 8 12
2014 Full-time 38 35 14 10 2 0 0 74 12 276
2014 Part-time 53 29 18 0 0 0 0 82 0 10

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 32 9 6 3 0 1 81 10 323
2017 Part-time 54 40 7 0 0 0 0 93 0 12
2014 Full-time 40 41 12 6 1 0 0 81 7 276
2014 Part-time 52 48 0 0 0 0 0 100 0 10
2011 Full-time 42 36 13 5 3 0 1 79 8 441
2011 Part-time 34 30 27 0 0 9 0 71 0 13

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 31 9 5 2 0 0 84 7 323
2017 Part-time 61 39 0 0 0 0 0 100 0 12
2014 Full-time 47 40 8 3 2 0 0 87 5 275
2014 Part-time 50 42 0 8 0 0 0 92 8 10
2011 Full-time 49 35 9 4 3 0 0 84 7 443
2011 Part-time 50 24 9 9 0 0 9 81 10 13
2008 Full-time 42 41 10 5 1 0 0 84 6 437
2008 Part-time 27 55 0 18 0 0 0 82 18 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 34 14 6 1 0 2 78 7 321
2017 Part-time 77 23 0 0 0 0 0 100 0 12
2014 Full-time 33 37 21 6 2 0 2 71 8 276
2014 Part-time 57 26 0 8 9 0 0 83 17 10
2011 Full-time 41 33 15 7 2 0 3 76 9 443
2011 Part-time 18 65 0 0 9 0 9 90 10 13
2008 Full-time 34 36 17 7 4 0 3 71 11 438
2008 Part-time 27 45 27 0 0 0 0 73 0 11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 3 21 35 24 13 0 3 39 25 322
2017 Part-time 0 0 38 40 22 0 0 62 0 12
2014 Full-time 6 20 44 21 7 0 0 29 27 276
2014 Part-time 0 8 37 34 21 0 0 55 8 10
2011 Full-time 7 17 34 27 11 1 3 40 25 439
2011 Part-time 18 24 43 7 9 0 0 15 41 13
2008 Full-time 7 25 41 18 8 0 1 26 33 437
2008 Part-time 0 27 45 18 9 0 0 27 27 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 3 11 27 27 25 3 3 56 15 322
2017 Part-time 0 0 8 23 62 0 8 92 0 12
2014 Full-time 8 23 36 18 14 1 1 33 31 274
2014 Part-time 0 37 29 22 11 0 0 34 37 10
2011 Full-time 10 14 24 28 19 2 3 49 26 441
2011 Part-time 19 0 41 23 8 9 0 34 21 12
2008 Full-time 12 21 29 22 14 1 2 37 34 437
2008 Part-time 0 9 45 27 9 9 0 40 10 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 17 28 21 19 3 4 43 26 322
2017 Part-time 0 0 8 30 55 0 8 92 0 12
2014 Full-time 8 20 30 25 13 2 2 40 29 276
2014 Part-time 0 0 28 41 21 0 10 69 0 10
2011 Full-time 8 15 29 23 17 4 5 44 25 441
2011 Part-time 19 6 25 22 0 28 0 30 35 12
2008 Full-time 9 22 32 22 10 2 3 34 32 437
2008 Part-time 9 36 27 9 18 0 0 27 45 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 1 5 26 33 28 1 5 66 7 321
2017 Part-time 0 0 9 22 62 0 8 91 0 12
2014 Full-time 2 8 29 38 21 0 2 60 10 274
2014 Part-time 0 0 29 36 35 0 0 71 0 10
2011 Full-time 4 7 24 33 25 3 5 63 12 441
2011 Part-time 19 9 32 9 21 9 0 33 31 12
2008 Full-time 4 10 29 35 16 1 5 54 15 438
2008 Part-time 0 0 36 55 0 0 9 60 0 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 17 27 21 22 2 4 45 27 322
2017 Part-time 0 0 46 8 46 0 0 54 0 12
2014 Full-time 18 21 37 15 8 0 0 24 39 276
2014 Part-time 8 18 32 28 14 0 0 42 27 10
2011 Full-time 10 21 29 20 16 1 4 37 33 441
2011 Part-time 9 34 25 15 16 0 0 31 44 12
2008 Full-time 13 21 31 20 11 2 2 32 35 435
2008 Part-time 0 0 50 30 10 0 10 44 0 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 2 6 18 32 30 6 6 71 9 321
2017 Part-time 0 0 8 30 55 0 8 92 0 12
2014 Full-time 3 9 25 34 22 2 5 60 13 276
2014 Part-time 0 10 49 16 26 0 0 42 10 10
2011 Full-time 2 9 21 30 27 4 6 64 13 439
2011 Part-time 0 16 9 37 29 0 9 72 17 12
2008 Full-time 4 10 22 32 24 3 6 61 15 438
2008 Part-time 0 18 18 36 18 0 9 60 20 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 7 13 30 20 22 4 4 45 22 321
2017 Part-time 0 0 14 25 53 0 8 85 0 12
2014 Full-time 8 16 34 25 13 1 4 40 24 276
2014 Part-time 0 0 57 18 26 0 0 43 0 10
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 74 11 6 3 2 0 4 89 5 322
2017 Part-time 92 8 0 0 0 0 0 100 0 12
2014 Full-time 77 8 5 3 1 1 4 90 5 276
2014 Part-time 89 0 0 0 0 0 11 100 0 10
2011 Full-time 73 12 3 2 1 1 8 93 4 444
2011 Part-time 71 6 0 0 6 0 18 93 7 13
2008 Full-time 68 8 5 2 2 1 15 90 4 436
2008 Part-time 36 18 18 0 9 9 9 67 11 11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 37 15 8 5 3 1 70 14 322
2017 Part-time 39 46 8 8 0 0 0 85 8 12
2014 Full-time 31 41 17 7 3 0 0 72 11 275
2014 Part-time 42 40 10 0 8 0 0 82 8 10

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 33 8 8 6 0 0 77 14 321
2017 Part-time 63 21 0 16 0 0 0 84 16 12
2014 Full-time 43 32 9 11 3 1 0 76 14 276
2014 Part-time 42 50 0 0 8 0 0 92 8 10

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 39 6 7 4 1 1 83 11 322
2017 Part-time 47 37 0 16 0 0 0 84 16 12
2014 Full-time 32 46 9 9 2 2 1 80 11 276
2014 Part-time 31 38 11 19 0 0 0 69 19 10
2011 Full-time 32 37 10 14 5 0 1 70 19 442
2011 Part-time 6 39 6 40 0 9 0 49 44 13
2008 Full-time 28 38 11 11 7 2 3 69 19 438
2008 Part-time 27 45 9 9 9 0 0 73 18 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 30 11 7 5 8 0 75 13 322
2017 Part-time 47 38 8 0 0 8 0 92 0 12
2014 Full-time 36 33 11 10 4 4 1 73 14 276
2014 Part-time 31 30 31 8 0 0 0 61 8 10
2011 Full-time 36 29 10 13 9 3 0 66 23 441
2011 Part-time 12 38 9 15 18 9 0 55 36 13
2008 Full-time 34 26 14 10 10 4 2 64 21 438
2008 Part-time 18 18 9 18 18 18 0 44 44 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 31 14 13 7 12 2 60 24 322
2017 Part-time 24 45 0 16 8 8 0 74 26 12
2014 Full-time 13 39 21 15 4 6 1 57 21 276
2014 Part-time 22 20 11 46 0 0 0 42 46 10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 34 6 6 3 0 0 85 9 323
2017 Part-time 39 61 0 0 0 0 0 100 0 12
2014 Full-time 38 47 10 3 1 0 0 86 5 276
2014 Part-time 42 31 18 10 0 0 0 73 10 10
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 34 9 5 5 0 1 81 10 323
2017 Part-time 45 46 0 9 0 0 0 91 9 12
2014 Full-time 39 39 13 7 1 0 1 78 9 276
2014 Part-time 47 22 21 10 0 0 0 69 10 10
2011 Full-time 35 34 11 13 6 0 1 69 20 442
2011 Part-time 38 24 9 21 9 0 0 62 29 13
2008 Full-time 24 36 14 18 8 0 0 61 25 437
2008 Part-time 18 18 18 27 18 0 0 36 45 11

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 29 9 5 2 1 1 83 8 323
2017 Part-time 66 25 0 0 0 0 8 100 0 11
2014 Full-time 43 39 8 7 2 0 1 83 8 276
2014 Part-time 59 21 10 11 0 0 0 80 11 10
2011 Full-time 39 30 14 8 7 1 1 70 15 440
2011 Part-time 59 0 0 24 0 9 9 71 29 13
2008 Full-time 32 32 16 10 9 1 1 64 19 437
2008 Part-time 27 36 0 18 9 0 9 70 30 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 32 8 7 4 1 1 81 11 323
2017 Part-time 61 39 0 0 0 0 0 100 0 12
2014 Full-time 43 36 9 8 3 1 1 80 11 276
2014 Part-time 47 21 21 11 0 0 0 68 11 10
2011 Full-time 39 31 13 10 6 0 0 71 17 440
2011 Part-time 38 21 9 24 9 0 0 59 32 13
2008 Full-time 31 33 12 14 8 0 0 64 23 436
2008 Part-time 18 45 9 9 18 0 0 64 27 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 81 7 3 2 1 0 5 93 3 323
2017 Part-time 92 0 0 0 0 0 8 100 0 12
2014 Full-time 78 12 4 1 1 1 4 94 2 276
2014 Part-time 89 0 0 0 0 0 11 100 0 10
2011 Full-time 77 9 4 0 2 1 7 93 3 442
2011 Part-time 71 0 0 6 6 9 9 86 14 13
2008 Full-time 73 8 3 1 1 0 13 94 3 438
2008 Part-time 55 9 9 0 18 0 9 70 20 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 18 6 5 6 4 11 80 13 320
2017 Part-time 77 16 8 0 0 0 0 92 0 12
2014 Full-time 46 17 12 8 9 2 7 69 18 276
2014 Part-time 80 10 0 11 0 0 0 89 11 10
2011 Full-time 39 22 8 7 13 3 7 68 23 444
2011 Part-time 52 0 0 24 18 0 7 56 44 13

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 28 8 5 4 0 1 83 9 323
2017 Part-time 69 16 8 7 0 0 0 85 7 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 26 6 3 5 2 1 86 8 323
2017 Part-time 69 16 8 7 0 0 0 85 7 12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 26 9 6 4 1 0 81 10 323
2017 Part-time 61 24 9 7 0 0 0 84 7 12
2014 Full-time 46 31 13 5 3 0 2 78 8 274
2014 Part-time 59 21 20 0 0 0 0 80 0 10
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 30 12 3 4 3 2 81 7 104
2014 Full-time 36 41 10 5 3 2 2 81 9 111

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 37 11 8 2 3 0 79 11 321
2017 Part-time 39 46 0 0 0 15 0 100 0 12
2014 Full-time 34 39 14 3 5 5 0 77 8 276
2014 Part-time 41 41 10 0 0 8 0 90 0 10
2011 Full-time 35 28 14 8 9 4 1 67 18 443
2011 Part-time 14 30 0 15 24 18 0 53 47 13

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 36 13 8 4 2 0 74 12 323
2017 Part-time 31 62 0 0 0 7 0 100 0 12
2014 Full-time 33 34 17 9 5 1 0 68 14 276
2014 Part-time 42 28 21 0 0 8 0 77 0 10
2011 Full-time 38 29 13 8 10 1 0 69 18 440
2011 Part-time 20 21 9 24 18 9 0 45 45 13
2008 Full-time 25 34 16 12 11 1 0 59 24 438
2008 Part-time 18 27 18 9 18 9 0 50 30 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 37 18 11 6 3 0 64 17 323
2017 Part-time 24 62 0 0 0 14 0 100 0 12
2014 Full-time 24 39 18 10 5 4 0 65 16 276
2014 Part-time 31 32 29 0 0 8 0 68 0 10
2011 Full-time 22 36 18 12 7 4 1 61 20 441
2011 Part-time 14 30 6 9 18 24 0 58 35 13
2008 Full-time 13 37 18 18 11 4 0 51 30 436
2008 Part-time 18 36 9 18 9 9 0 60 30 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 29 17 11 7 4 0 64 18 323
2017 Part-time 31 54 8 0 0 8 0 92 0 12
2014 Full-time 29 33 16 11 7 4 0 64 19 276
2014 Part-time 31 53 8 0 0 8 0 91 0 10
2011 Full-time 29 32 13 10 10 6 0 65 21 443
2011 Part-time 23 13 6 9 27 24 0 46 46 13
2008 Full-time 20 30 17 15 11 7 0 54 28 437
2008 Part-time 18 18 9 27 27 0 0 36 55 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 37 13 13 5 2 0 68 19 323
2017 Part-time 38 40 8 14 0 0 0 78 14 12
2014 Full-time 24 41 15 14 5 1 0 66 19 276
2014 Part-time 22 52 18 8 0 0 0 74 8 10
2011 Full-time 25 39 17 12 6 2 0 65 18 440
2011 Part-time 14 21 18 21 0 18 9 48 28 13
2008 Full-time 19 41 11 17 9 3 0 61 27 438
2008 Part-time 18 9 0 45 27 0 0 27 73 11
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 42 8 5 2 0 0 85 7 322
2017 Part-time 77 23 0 0 0 0 0 100 0 12
2014 Full-time 47 38 9 3 2 0 0 85 6 276
2014 Part-time 53 29 0 10 0 8 0 90 10 10
2011 Full-time 42 38 12 4 3 0 0 80 8 441
2011 Part-time 14 45 18 6 9 9 0 64 16 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 37 7 2 1 0 1 90 3 321
2017 Part-time 54 46 0 0 0 0 0 100 0 12
2014 Full-time 49 37 7 4 0 1 1 89 4 276
2014 Part-time 30 61 0 0 0 9 0 100 0 10
2011 Full-time 47 33 9 7 2 2 1 82 8 442
2011 Part-time 29 45 9 0 0 9 9 89 0 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 31 8 4 1 1 1 86 6 321
2017 Part-time 69 24 8 0 0 0 0 92 0 12
2014 Full-time 50 37 7 3 1 1 1 89 4 276
2014 Part-time 69 31 0 0 0 0 0 100 0 10
2011 Full-time 48 29 8 6 6 2 1 80 12 443
2011 Part-time 37 30 9 0 15 9 0 74 16 13
2008 Full-time 38 35 11 8 5 3 1 75 14 438
2008 Part-time 36 27 9 18 0 9 0 70 20 11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 31 12 7 2 2 0 78 10 322
2017 Part-time 53 40 8 0 0 0 0 92 0 12
2014 Full-time 33 40 15 5 2 4 0 77 7 276
2014 Part-time 39 42 19 0 0 0 0 81 0 10
2011 Full-time 27 36 19 9 6 2 1 65 16 443
2011 Part-time 8 53 7 9 0 15 9 80 12 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 31 13 10 8 6 4 67 19 322
2017 Part-time 54 31 9 0 0 7 0 91 0 12
2014 Full-time 27 32 19 11 5 4 2 63 17 276
2014 Part-time 34 36 21 10 0 0 0 69 10 10
2011 Full-time 28 29 13 13 10 4 2 61 25 444
2011 Part-time 15 14 21 18 9 24 0 37 35 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 70 13 6 1 2 2 5 89 4 323
2017 Part-time 92 0 0 0 0 8 0 100 0 12
2014 Full-time 68 14 7 3 1 2 5 88 5 276
2014 Part-time 81 0 0 0 0 9 11 100 0 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 74 13 4 1 1 3 3 93 3 323
2017 Part-time 86 0 0 7 0 8 0 93 7 12
2014 Full-time 75 12 5 2 1 3 2 92 3 276
2014 Part-time 81 9 0 0 0 0 11 100 0 10
2011 Full-time 74 13 5 2 1 1 4 93 3 444
2011 Part-time 72 9 9 0 0 0 9 90 0 12
2008 Full-time 70 12 7 2 0 3 5 90 3 437
2008 Part-time 55 18 9 9 0 0 9 80 10 11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 35 12 9 4 2 0 75 13 322
2017 Part-time 69 24 0 8 0 0 0 92 8 12
2014 Full-time 27 39 17 12 4 0 0 66 16 276
2014 Part-time 39 61 0 0 0 0 0 100 0 10
2011 Full-time 30 31 17 11 10 1 0 61 21 444
2011 Part-time 28 19 19 19 16 0 0 47 34 12
2008 Full-time 18 33 19 18 11 1 0 52 29 438
2008 Part-time 18 18 18 45 0 0 0 36 45 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 26 15 17 12 2 3 55 30 321
2017 Part-time 54 15 0 9 8 8 8 81 19 12
2014 Full-time 21 33 16 14 13 2 2 55 28 275
2014 Part-time 34 9 40 18 0 0 0 42 18 10
2011 Full-time 23 28 16 14 16 3 1 52 31 444
2011 Part-time 25 16 16 9 25 0 9 45 38 12
2008 Full-time 14 33 14 16 21 0 1 48 38 438
2008 Part-time 9 55 0 18 18 0 0 64 36 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 38 16 9 3 2 0 72 12 323
2017 Part-time 31 47 22 0 0 0 0 78 0 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 29 12 2 2 2 0 84 4 321
2017 Part-time 77 23 0 0 0 0 0 100 0 12
2014 Full-time 53 32 10 2 1 1 0 86 3 275
2014 Part-time 82 18 0 0 0 0 0 100 0 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 33 10 3 2 1 0 85 5 323
2017 Part-time 55 38 7 0 0 0 0 93 0 12
2014 Full-time 49 38 8 3 1 1 0 88 4 275
2014 Part-time 60 40 0 0 0 0 0 100 0 10
2011 Full-time 43 28 13 7 6 2 0 73 14 443
2011 Part-time 26 39 9 9 9 9 0 71 19 13

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 58 31 6 3 3 0 0 89 5 323
2017 Part-time 54 46 0 0 0 0 0 100 0 12
2014 Full-time 56 33 7 2 1 0 0 89 3 274
2014 Part-time 71 29 0 0 0 0 0 100 0 10
2011 Full-time 50 31 9 5 5 1 0 81 10 442
2011 Part-time 38 23 29 0 0 10 0 68 0 12
2008 Full-time 37 40 11 5 6 0 0 78 11 437
2008 Part-time 27 36 18 0 18 0 0 64 18 11

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 28 13 5 3 1 0 79 8 323
2017 Part-time 46 47 0 0 0 7 0 100 0 12
2014 Full-time 38 33 15 9 5 0 0 72 13 276
2014 Part-time 22 66 11 0 0 0 0 89 0 10
2011 Full-time 43 24 14 8 9 1 1 68 17 443
2011 Part-time 40 24 18 9 9 0 0 65 18 13

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 30 11 6 3 0 0 80 9 323
2017 Part-time 54 46 0 0 0 0 0 100 0 12
2014 Full-time 39 32 16 8 4 0 0 72 12 276
2014 Part-time 59 41 0 0 0 0 0 100 0 10
2011 Full-time 44 28 12 9 6 1 0 73 15 444
2011 Part-time 47 18 18 9 9 0 0 65 18 13
2008 Full-time 30 41 12 10 7 0 0 71 17 438
2008 Part-time 27 45 9 18 0 0 0 73 18 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 23 16 12 5 2 1 67 17 323
2017 Part-time 46 16 16 8 0 7 8 72 9 12
2014 Full-time 37 25 17 11 7 3 0 64 18 276
2014 Part-time 73 18 10 0 0 0 0 90 0 10
2011 Full-time 42 20 12 9 13 4 1 65 23 443
2011 Part-time 21 38 9 0 15 18 0 71 18 13
2008 Full-time 30 30 17 9 10 4 1 63 19 438
2008 Part-time 18 45 9 18 9 0 0 64 27 11
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 15 51 34 323
2017 Part-time 7 69 24 12
2014 Full-time 17 52 31 276
2014 Part-time 31 60 10 10
2011 Full-time 20 50 30 442
2011 Part-time 9 29 63 13

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 41 15 30 4 7 4 48
2014 Full-time 38 21 21 13 9999 6 48
2011 Full-time 39 12 28 10 9999 11 85
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 18 82 323
2014 Full-time 14 86 275

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 58 59
2014 Full-time 50 37

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 54 59
2014 Full-time 55 37

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 59
2014 Full-time 0 37

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 49 59
2014 Full-time 40 38

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 37 59
2014 Full-time 44 38

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 33 59
2014 Full-time 36 38

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 59
2014 Full-time 32 38

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 59
2014 Full-time 23 38

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 59 59
2014 Full-time 44 38

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 37 59
2014 Full-time 34 38

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 59
2014 Full-time 0 38

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 59

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 59
2014 Full-time 32 38

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Full-time 34 59
2014 Full-time 36 38

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 59
2014 Full-time 14 38

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 62 59
2014 Full-time 50 38

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 43 59
2014 Full-time 44 38

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 26 59
2014 Full-time 20 38

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 59

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 59

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 59

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 59
2014 Full-time 17 38

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 59

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 17 59
2014 Full-time 30 38

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 53

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 53

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 53
2014 Full-time 14 37

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 53

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 26 53

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 53

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 53

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 17 53
2014 Full-time 22 37

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 53
2014 Full-time 39 37

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 53

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 46 53
2014 Full-time 54 37

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 53

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 98 2 59

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 20 17 6 6 21 4 61 16 323
2017 Part-time 39 39 0 8 0 14 0 91 9 12
2014 Full-time 26 25 19 5 3 17 4 66 10 276
2014 Part-time 30 43 10 0 0 17 0 88 0 10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 31 12 3 4 6 0 79 8 323
2017 Part-time 62 31 0 7 0 0 0 93 7 12
2014 Full-time 44 34 15 2 2 2 0 80 4 276
2014 Part-time 51 11 21 0 0 17 0 75 0 10
2011 Full-time 47 30 11 5 4 2 0 79 9 443
2011 Part-time 41 35 6 0 0 18 0 93 0 13
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 52 7 4 1 1 1 89 4 323
2017 Part-time 31 44 17 0 0 0 8 82 0 12
2014 Full-time 32 55 8 2 0 0 3 90 2 276
2014 Part-time 8 45 47 0 0 0 0 53 0 10
2011 Full-time 30 50 10 5 2 2 2 82 8 444
2011 Part-time 17 51 15 0 9 9 0 74 10 13
2008 Full-time 26 56 8 4 3 1 2 85 7 438
2008 Part-time 9 82 0 9 0 0 0 91 9 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 31 19 7 2 18 2 64 12 322
2017 Part-time 17 37 9 0 0 29 8 86 0 12
2014 Full-time 19 31 23 9 3 10 5 59 13 276
2014 Part-time 36 20 0 0 0 44 0 100 0 10
2011 Full-time 20 31 17 11 8 10 3 58 22 442
2011 Part-time 15 18 33 0 0 34 0 49 0 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 31 8 3 1 8 1 86 4 323
2017 Part-time 68 16 0 0 0 9 8 100 0 12
2014 Full-time 42 36 10 4 0 4 3 84 5 276
2014 Part-time 50 41 0 0 0 9 0 100 0 10
2011 Full-time 42 31 9 6 5 6 2 79 11 444
2011 Part-time 37 9 27 0 0 27 0 63 0 13
2008 Full-time 31 38 13 6 3 7 2 75 10 438
2008 Part-time 9 55 9 18 0 9 0 70 20 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 32 11 4 1 8 1 83 5 323
2017 Part-time 54 23 0 0 0 15 8 100 0 12
2014 Full-time 41 34 10 7 2 5 2 81 9 275
2014 Part-time 52 31 9 0 0 8 0 90 0 10
2011 Full-time 36 32 12 6 5 7 2 74 12 444
2011 Part-time 31 6 27 9 0 27 0 51 12 13
2008 Full-time 31 34 13 9 5 5 2 70 15 438
2008 Part-time 36 36 9 9 9 0 0 73 18 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 6 94 322
2017 Part-time 0 100 12
2014 Full-time 4 96 276
2014 Part-time 0 100 10

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 40 20

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 55 20
2014 Full-time 67 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 20

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 20
2014 Full-time 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 24 20

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Full-time 36 20

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 20

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 20

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 20

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 49 20

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 20

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 20

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 17

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 17

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 17

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 35 17

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 54 17

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 77 17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 95 5 20

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 16 17 3 3 28 5 66 8 322
2017 Part-time 47 16 0 0 0 21 16 100 0 12
2014 Full-time 26 27 18 1 1 21 6 72 4 276
2014 Part-time 22 0 11 0 0 48 18 66 0 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 27 9 2 2 7 0 85 5 323
2017 Part-time 70 24 7 0 0 0 0 93 0 12
2014 Full-time 46 36 11 1 0 5 0 86 2 276
2014 Part-time 62 0 21 0 0 17 0 75 0 10
2011 Full-time 50 30 9 4 4 3 0 83 8 443
2011 Part-time 41 18 15 0 0 27 0 80 0 13
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 33 17 9 14 0 1 60 23 322
2017 Part-time 24 23 16 8 29 0 0 47 37 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 29 28 15 5 0 1 52 20 323
2017 Part-time 54 38 9 0 0 0 0 91 0 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 33 15 7 2 0 2 75 9 323
2017 Part-time 68 24 9 0 0 0 0 91 0 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 27 24 10 12 0 1 54 22 323
2017 Part-time 62 15 7 9 0 0 8 84 9 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 27 12 6 6 0 5 75 12 323
2017 Part-time 92 0 0 0 0 0 8 100 0 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 32 20 11 8 0 0 61 19 322
2017 Part-time 37 38 25 0 0 0 0 75 0 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 38 17 8 5 1 1 70 12 322
2017 Part-time 71 21 8 0 0 0 0 92 0 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 34 23 8 5 1 2 64 13 322
2017 Part-time 61 32 7 0 0 0 0 93 0 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 32 18 7 4 1 1 71 11 322
2017 Part-time 61 32 7 0 0 0 0 93 0 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 36 16 9 3 1 0 71 12 322
2017 Part-time 61 32 0 0 7 0 0 93 7 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 27 14 7 2 0 1 76 10 323
2017 Part-time 46 38 16 0 0 0 0 84 0 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 69 16 6 4 3 1 1 87 8 322
2017 Part-time 92 8 0 0 0 0 0 100 0 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 29 10 7 3 0 0 81 9 323
2017 Part-time 54 46 0 0 0 0 0 100 0 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 25 11 6 3 0 1 79 9 323
2017 Part-time 62 38 0 0 0 0 0 100 0 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 20 4 4 2 0 19 89 7 322
2017 Part-time 54 0 0 0 0 0 46 100 0 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 64 20 6 3 2 0 5 89 5 322
2017 Part-time 76 15 0 0 0 0 9 100 0 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 59 21 10 4 3 1 2 82 8 322
2017 Part-time 69 15 9 0 0 0 8 91 0 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 37 11 6 1 0 1 82 7 321
2017 Part-time 68 32 0 0 0 0 0 100 0 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 37 38 8 2 0 0 51 10 323
2017 Part-time 24 62 14 0 0 0 0 86 0 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 4 14 43 27 12 0 0 39 18 322
2017 Part-time 0 7 56 24 14 0 0 38 7 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 43 12 7 2 3 0 77 10 323
2017 Part-time 45 38 17 0 0 0 0 83 0 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 47 13 9 3 2 0 74 12 323
2017 Part-time 23 77 0 0 0 0 0 100 0 12
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 16 84 323
2014 Full-time 14 86 274

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 83 17 54
2014 Full-time 89 11 36

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 33 4 7 2 0 0 87 9 45
2014 Full-time 60 17 4 10 8 0 0 78 18 32
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 32 21 13 9 3 0 22 78 323
2017 Part-time 24 8 38 9 23 0 0 24 76 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 241
2017 Part-time 9 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 241
2017 Part-time 21 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 24 241
2017 Part-time 72 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 51 241
2017 Part-time 30 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 241
2017 Part-time 20 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 241
2017 Part-time 19 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 9 54 13 8 3 13 235
2017 Part-time 0 51 9 0 0 40 10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 25 14 19 12 2 3 52 33 243
2017 Part-time 29 60 11 0 0 0 0 89 0 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 6 14 17 19 32 5 7 22 58 243
2017 Part-time 19 10 10 21 40 0 0 29 61 10
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