2017 Public Service Employee Survey Results for Department of Finance Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 51 3 7 2 0 0 88 9 135
2017 Non-supervisor 42 45 5 5 2 0 0 87 8 406
2014 Supervisor 40 46 4 10 1 0 0 86 10 149
2014 Non-supervisor 42 47 5 6 1 0 0 88 7 438
2011 Supervisor 37 39 5 13 6 0 0 76 19 160
2011 Non-supervisor 29 41 5 15 10 0 0 70 24 430
2008 Supervisor 52 38 3 7 1 0 0 90 7 174
2008 Non-supervisor 49 42 3 6 1 0 0 90 7 560

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 75 19 4 0 1 1 1 95 1 134
2017 Non-supervisor 74 18 4 2 1 2 0 93 3 406
2014 Supervisor 74 17 3 2 2 1 1 93 4 150
2014 Non-supervisor 69 20 4 4 1 2 0 91 5 437
2011 Supervisor 78 14 3 4 0 0 1 93 4 160
2011 Non-supervisor 69 18 4 4 2 1 1 90 6 430
2008 Supervisor 80 15 2 1 2 1 0 96 3 172
2008 Non-supervisor 70 22 3 3 0 1 0 93 4 561

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 21 4 9 6 0 1 81 15 135
2017 Non-supervisor 64 18 6 8 4 0 1 82 12 406
2014 Supervisor 60 16 4 11 9 0 0 76 20 149
2014 Non-supervisor 58 20 6 9 6 0 1 78 15 437
2011 Supervisor 64 16 9 6 4 0 0 80 11 160
2011 Non-supervisor 62 17 5 11 5 0 0 79 16 430
2008 Supervisor 59 22 3 9 7 0 0 81 16 175
2008 Non-supervisor 58 20 7 9 6 0 0 78 16 560

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 38 4 4 1 0 0 92 5 135
2017 Non-supervisor 46 37 6 9 2 0 0 83 11 406
2014 Supervisor 53 35 3 4 5 0 0 88 9 150
2014 Non-supervisor 37 35 11 12 4 0 0 73 16 436
2011 Supervisor 50 33 8 5 4 0 0 83 9 160
2011 Non-supervisor 40 38 9 9 3 0 0 79 12 431

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 42 8 10 2 0 0 80 12 135
2017 Non-supervisor 35 40 13 9 3 0 0 75 12 404
2014 Supervisor 34 36 14 12 3 0 1 71 14 149
2014 Non-supervisor 23 40 19 14 3 0 1 64 17 437
2011 Supervisor 34 36 11 12 4 1 2 72 17 160
2011 Non-supervisor 25 34 20 12 7 0 2 61 19 431
2008 Supervisor 37 38 11 8 4 0 1 77 12 174
2008 Non-supervisor 30 40 16 9 4 1 2 71 13 561

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 31 5 4 0 0 1 91 4 134
2017 Non-supervisor 48 37 6 5 4 0 0 85 9 406
2014 Supervisor 67 28 3 1 0 0 0 95 1 150
2014 Non-supervisor 45 37 9 6 3 0 0 82 9 438
2011 Supervisor 64 30 3 1 2 0 0 94 3 159
2011 Non-supervisor 40 39 9 6 5 0 0 80 11 429
2008 Supervisor 60 30 6 3 1 0 0 90 4 175
2008 Non-supervisor 39 41 11 7 3 0 0 79 10 561

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 31 1 2 1 0 1 97 2 134
2017 Non-supervisor 49 39 6 4 3 0 0 88 7 405
2014 Supervisor 67 30 3 0 0 0 0 97 0 150
2014 Non-supervisor 47 37 9 6 2 0 0 84 7 437
2011 Supervisor 69 27 3 1 1 0 0 96 1 160
2011 Non-supervisor 44 39 5 7 4 0 0 83 11 430
2008 Supervisor 64 33 2 1 0 0 0 97 1 175
2008 Non-supervisor 42 43 8 4 3 0 0 86 7 561

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 29 5 2 1 0 0 92 3 133
2017 Non-supervisor 53 33 6 5 2 0 0 87 7 404
2014 Supervisor 58 29 8 4 1 0 0 87 5 150
2014 Non-supervisor 51 33 10 4 1 0 0 84 5 438

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 37 8 12 5 0 0 75 16 133
2017 Non-supervisor 41 34 10 7 6 0 1 76 14 403
2014 Supervisor 29 34 13 15 8 0 0 63 23 150
2014 Non-supervisor 40 33 12 8 6 0 1 74 13 438
2011 Supervisor 29 33 8 18 14 0 0 61 31 160
2011 Non-supervisor 36 38 10 10 5 1 1 75 15 431

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 20 7 8 15 1 32 56 34 134
2017 Non-supervisor 25 27 10 14 15 2 7 57 32 406
2014 Supervisor 17 13 5 12 27 0 26 41 53 150
2014 Non-supervisor 20 20 11 14 25 3 6 44 43 438
2011 Supervisor 12 11 8 15 31 0 23 30 60 160
2011 Non-supervisor 19 19 9 21 24 1 6 41 49 431
2008 Supervisor 23 17 10 14 21 0 15 47 41 174
2008 Non-supervisor 28 22 9 11 20 3 7 56 34 560

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 53 1 2 1 0 0 96 2 134
2017 Non-supervisor 39 44 7 6 4 0 0 83 10 406
2014 Supervisor 53 40 3 3 1 0 0 93 5 150
2014 Non-supervisor 32 46 10 9 2 0 0 78 11 438
2011 Supervisor 51 38 4 3 5 0 0 89 7 160
2011 Non-supervisor 31 41 13 9 5 0 0 72 14 430
2008 Supervisor 50 34 8 6 2 0 0 84 8 175
2008 Non-supervisor 35 41 12 8 4 0 0 76 12 559

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 41 15 9 3 0 1 73 12 134
2017 Non-supervisor 34 38 12 12 5 0 0 71 17 405
2014 Supervisor 36 34 15 10 5 0 0 70 15 150
2014 Non-supervisor 25 41 16 12 5 0 1 67 17 438
2011 Supervisor 33 42 12 9 5 0 0 75 13 160
2011 Non-supervisor 27 40 14 10 8 0 1 67 18 431

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 52 8 6 2 0 0 84 8 134
2017 Non-supervisor 35 42 9 10 3 0 0 78 13 406

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 38 4 2 0 0 0 93 2 134
2017 Non-supervisor 44 39 8 5 3 0 0 84 8 406
2014 Supervisor 59 35 5 0 2 0 0 93 2 150
2014 Non-supervisor 44 41 10 4 1 0 1 86 4 438
2011 Supervisor 58 32 6 2 2 0 0 90 4 160
2011 Non-supervisor 39 43 11 5 2 0 0 82 7 431
2008 Supervisor 50 36 8 3 2 0 0 87 5 175
2008 Non-supervisor 43 38 10 5 4 0 0 81 9 561

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 45 8 8 3 0 0 81 11 133
2017 Non-supervisor 36 39 11 7 7 0 0 74 15 404

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 35 5 2 0 0 1 93 2 133
2017 Non-supervisor 51 36 7 5 1 0 0 88 6 405
2014 Supervisor 78 17 3 2 0 0 0 95 2 150
2014 Non-supervisor 53 34 11 2 0 0 0 87 3 436
2011 Supervisor 66 28 4 1 1 0 0 94 2 160
2011 Non-supervisor 49 32 11 5 1 0 0 82 7 429

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 40 4 2 3 0 0 91 5 133
2017 Non-supervisor 37 39 12 9 3 0 0 76 13 406
2014 Supervisor 48 41 3 5 2 0 0 89 7 150
2014 Non-supervisor 28 47 11 12 2 1 0 75 14 438
2011 Supervisor 47 41 6 3 3 0 0 88 6 159
2011 Non-supervisor 27 44 11 13 4 1 0 73 16 428

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 41 9 6 2 0 0 83 8 134
2017 Non-supervisor 37 35 12 10 4 0 1 73 14 406
2014 Supervisor 40 40 9 7 4 0 0 80 11 150
2014 Non-supervisor 33 39 15 10 2 0 1 73 12 438

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 42 6 8 1 0 3 85 9 134
2017 Non-supervisor 38 42 10 8 3 0 0 80 10 406
2014 Supervisor 45 33 10 8 3 0 1 79 11 150
2014 Non-supervisor 36 41 12 7 1 1 2 79 8 437
2011 Supervisor 49 33 8 6 3 0 1 83 9 160
2011 Non-supervisor 36 39 14 5 3 1 2 78 8 431

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 44 4 3 1 0 1 92 4 134
2017 Non-supervisor 45 39 8 4 3 0 0 85 7 405
2014 Supervisor 55 35 8 1 0 0 0 91 1 149
2014 Non-supervisor 41 41 10 5 3 0 0 82 8 437
2011 Supervisor 53 36 3 4 4 0 0 90 7 160
2011 Non-supervisor 39 40 11 7 4 0 0 79 10 430
2008 Supervisor 56 32 7 3 2 0 0 88 5 175
2008 Non-supervisor 40 43 9 7 1 0 0 83 9 561

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 31 27 12 14 0 0 46 27 135
2017 Non-supervisor 28 44 18 8 2 0 0 72 10 405
2014 Supervisor 19 25 23 17 15 0 1 44 32 150
2014 Non-supervisor 31 41 19 5 4 0 0 72 9 438
2011 Supervisor 12 25 26 20 16 1 0 37 36 160
2011 Non-supervisor 31 44 16 5 4 0 1 75 9 431
2008 Supervisor 9 33 21 17 19 0 0 43 36 175
2008 Non-supervisor 26 44 19 8 3 1 0 70 11 560

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 4 26 49 13 7 0 0 21 30 135
2017 Non-supervisor 6 21 39 20 10 1 2 31 28 404
2014 Supervisor 6 19 51 16 8 0 1 24 25 150
2014 Non-supervisor 4 19 43 23 8 1 0 32 24 437
2011 Supervisor 10 24 44 16 5 0 1 21 35 159
2011 Non-supervisor 8 20 40 20 9 1 3 30 29 430
2008 Supervisor 16 37 36 9 1 0 1 10 54 175
2008 Non-supervisor 11 22 39 19 5 1 2 25 35 560

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 3 8 24 37 27 0 1 65 11 134
2017 Non-supervisor 5 11 21 32 27 1 3 62 16 403
2014 Supervisor 1 9 26 44 20 0 1 65 9 150
2014 Non-supervisor 2 12 19 39 22 2 3 65 15 435
2011 Supervisor 4 11 17 44 23 1 1 68 15 159
2011 Non-supervisor 4 6 18 42 23 2 5 71 10 431
2008 Supervisor 14 23 28 20 11 1 2 32 39 175
2008 Non-supervisor 8 16 24 29 16 3 4 48 26 557

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 15 40 25 13 0 0 39 22 135
2017 Non-supervisor 9 18 35 21 15 1 2 37 27 401
2014 Supervisor 7 22 37 25 9 0 0 33 29 150
2014 Non-supervisor 12 23 33 20 8 2 2 29 37 437
2011 Supervisor 15 15 32 26 10 0 2 36 31 159
2011 Non-supervisor 15 22 33 16 9 0 4 26 39 429
2008 Supervisor 24 22 32 15 6 0 1 22 46 175
2008 Non-supervisor 17 21 32 19 7 2 3 27 39 559

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 16 47 23 7 0 0 30 23 135
2017 Non-supervisor 8 18 32 28 12 0 1 41 27 403
2014 Supervisor 5 27 45 17 6 0 0 23 33 150
2014 Non-supervisor 5 19 38 23 12 2 2 37 24 438
2011 Supervisor 12 29 34 19 5 0 1 24 42 158
2011 Non-supervisor 6 18 41 21 10 0 3 32 25 428
2008 Supervisor 11 30 41 15 2 0 1 18 41 175
2008 Non-supervisor 6 22 34 27 9 1 2 37 28 559

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 24 32 21 12 0 0 33 35 135
2017 Non-supervisor 8 19 28 25 16 1 3 42 29 403
2014 Supervisor 17 22 39 14 8 0 0 22 39 150
2014 Non-supervisor 6 18 31 26 13 2 4 41 26 437
2011 Supervisor 19 26 28 19 7 0 1 26 46 158
2011 Non-supervisor 8 17 32 23 12 3 5 38 27 429
2008 Supervisor 21 29 28 17 4 0 2 21 51 174
2008 Non-supervisor 10 16 28 24 15 3 4 42 29 557

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 16 36 30 12 0 1 42 22 135
2017 Non-supervisor 9 16 24 25 20 3 3 48 26 402
2014 Supervisor 4 9 30 42 15 0 1 57 13 149
2014 Non-supervisor 4 12 26 33 18 3 4 55 17 437
2011 Supervisor 8 12 35 28 15 1 1 44 20 159
2011 Non-supervisor 5 12 25 30 21 3 5 55 18 429
2008 Supervisor 21 25 30 18 5 0 2 23 46 175
2008 Non-supervisor 14 17 26 22 11 4 5 36 35 557

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 5 19 36 29 10 0 0 40 24 135
2017 Non-supervisor 8 15 30 30 13 1 4 45 24 403
2014 Supervisor 5 20 38 30 8 0 0 38 25 150
2014 Non-supervisor 6 17 33 24 11 5 4 39 25 435
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 25 5 6 2 0 0 87 8 135
2017 Non-supervisor 66 21 4 6 1 1 1 89 7 405
2014 Supervisor 67 19 5 6 3 0 0 87 9 150
2014 Non-supervisor 65 20 5 6 3 0 1 86 8 438
2011 Supervisor 67 22 3 5 3 0 1 89 8 160
2011 Non-supervisor 63 18 6 8 3 0 1 83 11 431
2008 Supervisor 62 28 2 5 2 0 1 91 7 174
2008 Non-supervisor 61 22 5 7 3 0 2 85 10 560

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 44 10 6 1 2 6 80 9 135
2017 Non-supervisor 34 24 13 9 5 8 8 69 16 406
2014 Supervisor 45 33 8 7 3 1 5 82 10 150
2014 Non-supervisor 33 28 13 5 3 8 10 74 10 438

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 35 6 3 3 0 0 88 6 135
2017 Non-supervisor 51 25 10 9 5 1 0 77 13 406
2014 Supervisor 63 22 7 5 3 0 0 85 8 150
2014 Non-supervisor 46 34 7 9 4 0 0 80 13 438

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 41 10 4 1 0 0 85 5 135
2017 Non-supervisor 55 27 8 7 3 0 0 82 10 406
2014 Supervisor 60 32 3 5 1 0 0 92 5 150
2014 Non-supervisor 46 39 6 5 1 2 1 87 6 438
2011 Supervisor 63 30 2 3 2 0 0 93 5 160
2011 Non-supervisor 47 33 8 7 3 2 1 82 10 431
2008 Supervisor 50 35 8 5 3 0 0 85 8 174
2008 Non-supervisor 43 34 8 8 4 2 1 79 12 561

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 39 7 7 1 0 1 84 9 135
2017 Non-supervisor 35 25 11 9 4 15 1 72 15 406
2014 Supervisor 60 23 6 9 1 1 0 84 10 150
2014 Non-supervisor 36 27 10 8 3 14 2 76 12 438
2011 Supervisor 64 22 6 5 3 0 0 86 8 159
2011 Non-supervisor 36 27 11 8 5 12 1 73 15 431
2008 Supervisor 56 27 6 6 3 2 0 85 9 175
2008 Non-supervisor 36 29 8 9 6 11 1 74 16 561

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 40 13 18 5 2 5 61 25 135
2017 Non-supervisor 12 19 15 9 7 29 8 50 26 406
2014 Supervisor 18 39 17 15 6 3 1 60 22 150
2014 Non-supervisor 14 21 15 12 5 26 7 52 25 438

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 33 1 3 1 0 0 95 5 134
2017 Non-supervisor 61 26 3 6 3 0 0 88 9 406
2014 Supervisor 64 30 5 1 0 0 0 94 1 150
2014 Non-supervisor 64 29 4 3 0 0 0 93 3 437
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 48 9 11 4 0 1 76 15 135
2017 Non-supervisor 44 36 7 9 3 1 0 81 12 405
2014 Supervisor 35 36 14 9 5 1 0 71 14 150
2014 Non-supervisor 38 40 12 6 3 1 1 79 9 438
2011 Supervisor 35 39 12 10 3 0 0 74 13 160
2011 Non-supervisor 37 36 10 10 5 0 1 74 15 431
2008 Supervisor 28 38 9 14 9 2 0 68 23 174
2008 Non-supervisor 38 32 11 12 6 1 1 71 18 561

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 35 8 3 2 2 1 87 5 134
2017 Non-supervisor 59 23 7 5 3 2 1 84 9 406
2014 Supervisor 48 26 14 4 5 3 0 76 9 150
2014 Non-supervisor 48 31 10 6 1 3 1 82 7 438
2011 Supervisor 57 25 6 5 5 1 1 84 11 160
2011 Non-supervisor 47 28 12 6 4 2 1 77 11 431
2008 Supervisor 45 27 10 9 5 3 0 74 15 175
2008 Non-supervisor 45 28 11 7 5 4 1 76 13 561

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 36 5 4 1 0 0 90 6 135
2017 Non-supervisor 49 34 7 5 3 0 1 84 9 406
2014 Supervisor 50 33 6 10 1 0 0 83 11 150
2014 Non-supervisor 43 36 12 6 2 1 0 81 8 438
2011 Supervisor 51 34 7 5 3 0 0 85 8 160
2011 Non-supervisor 42 34 9 10 4 0 1 77 14 431
2008 Supervisor 39 32 9 12 8 1 0 71 20 175
2008 Non-supervisor 41 33 10 9 6 1 0 74 15 560

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 74 17 1 6 1 1 0 92 7 135
2017 Non-supervisor 82 11 3 1 2 0 0 94 3 406
2014 Supervisor 71 17 3 5 5 0 0 88 9 150
2014 Non-supervisor 78 12 5 3 1 0 1 92 4 438
2011 Supervisor 76 16 2 3 1 0 2 94 4 160
2011 Non-supervisor 77 13 4 3 3 0 1 90 6 431
2008 Supervisor 77 11 2 5 5 0 1 89 9 174
2008 Non-supervisor 77 12 4 3 2 0 0 90 6 559

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 32 10 5 7 2 8 74 14 134
2017 Non-supervisor 43 23 9 7 6 8 4 75 15 405
2014 Supervisor 28 25 18 9 8 6 6 61 19 150
2014 Non-supervisor 37 24 13 9 4 8 6 70 15 438
2011 Supervisor 23 26 14 19 9 2 8 55 30 160
2011 Non-supervisor 31 26 14 11 8 7 4 63 21 431

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 37 4 5 2 0 0 89 7 134
2017 Non-supervisor 56 26 8 5 4 1 1 84 8 406

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 30 8 2 1 0 0 88 4 134
2017 Non-supervisor 58 26 6 4 4 2 0 86 8 406

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 38 8 5 1 0 0 86 6 134
2017 Non-supervisor 57 28 6 6 3 0 0 85 9 404
2014 Supervisor 49 31 12 5 3 1 0 81 7 149
2014 Non-supervisor 50 34 7 7 1 1 0 84 8 437
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 37 14 9 2 4 9 72 12 135
2014 Supervisor 30 37 15 7 1 1 9 75 9 149

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 39 8 1 2 0 0 89 3 135
2017 Non-supervisor 47 33 8 4 2 6 0 85 6 406
2014 Supervisor 63 26 8 1 1 1 0 90 2 150
2014 Non-supervisor 41 33 11 4 2 8 0 82 6 438
2011 Supervisor 53 28 8 4 3 3 1 84 7 160
2011 Non-supervisor 30 33 16 6 4 11 1 71 12 429

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 36 10 3 2 0 0 84 5 135
2017 Non-supervisor 45 36 9 5 2 2 0 83 8 406
2014 Supervisor 58 32 4 6 1 0 0 89 7 149
2014 Non-supervisor 44 37 12 4 3 1 0 82 6 438
2011 Supervisor 51 30 8 6 5 0 0 81 10 160
2011 Non-supervisor 34 39 14 8 5 1 0 73 13 428
2008 Supervisor 32 31 16 13 8 1 0 63 21 174
2008 Non-supervisor 24 35 19 9 10 3 0 61 19 561

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 43 10 8 2 0 0 79 10 135
2017 Non-supervisor 34 40 12 6 3 4 1 78 10 405
2014 Supervisor 44 36 9 10 1 0 0 80 11 150
2014 Non-supervisor 29 40 17 5 3 6 0 73 8 437
2011 Supervisor 38 40 11 7 3 1 0 78 11 160
2011 Non-supervisor 25 45 14 9 3 5 0 73 13 431
2008 Supervisor 17 41 15 17 10 1 0 58 27 174
2008 Non-supervisor 15 35 17 15 8 10 0 56 25 560

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 42 12 7 4 1 0 77 11 134
2017 Non-supervisor 27 33 16 13 5 6 0 63 19 406
2014 Supervisor 36 29 15 10 7 2 0 66 18 150
2014 Non-supervisor 20 34 19 13 8 6 0 57 23 438
2011 Supervisor 21 45 14 12 6 3 0 67 18 159
2011 Non-supervisor 17 31 18 15 9 10 0 54 27 431
2008 Supervisor 17 31 15 19 14 3 0 50 34 175
2008 Non-supervisor 14 30 18 13 13 12 0 50 29 561

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 41 16 12 2 0 0 70 14 135
2017 Non-supervisor 23 40 15 15 5 2 0 65 20 405
2014 Supervisor 29 45 12 11 3 0 0 74 14 150
2014 Non-supervisor 20 38 20 16 3 4 0 60 20 437
2011 Supervisor 24 46 11 14 5 0 1 70 19 160
2011 Non-supervisor 14 42 16 16 9 3 0 58 26 431
2008 Supervisor 17 41 14 19 8 1 0 59 27 175
2008 Non-supervisor 17 33 17 19 10 3 0 52 31 561
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 46 13 11 1 0 0 76 11 134
2017 Non-supervisor 31 45 13 8 1 2 0 78 9 405
2014 Supervisor 38 43 11 7 1 0 0 81 9 150
2014 Non-supervisor 28 44 16 7 2 3 0 74 9 437
2011 Supervisor 38 40 12 7 2 0 0 78 9 160
2011 Non-supervisor 26 45 17 7 2 3 0 73 10 431

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 30 8 0 1 0 0 92 1 134
2017 Non-supervisor 55 37 5 1 0 3 0 94 1 405
2014 Supervisor 76 17 4 3 0 1 0 93 3 150
2014 Non-supervisor 48 39 7 1 1 4 0 91 2 437
2011 Supervisor 67 25 4 2 0 1 0 93 2 160
2011 Non-supervisor 47 35 11 1 1 5 0 86 2 431

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 38 4 2 2 1 0 92 4 133
2017 Non-supervisor 44 34 11 6 3 2 0 80 10 405
2014 Supervisor 65 25 4 5 0 1 0 91 5 150
2014 Non-supervisor 43 34 8 6 3 4 2 82 10 437
2011 Supervisor 61 27 6 2 2 2 0 90 4 160
2011 Non-supervisor 36 36 13 7 2 5 1 77 10 431
2008 Supervisor 42 36 10 7 3 1 0 79 11 175
2008 Non-supervisor 28 34 11 11 8 6 2 67 21 559

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 39 17 8 3 2 0 72 11 134
2017 Non-supervisor 30 34 15 11 4 6 1 68 16 404
2014 Supervisor 42 35 17 3 1 2 1 79 4 150
2014 Non-supervisor 23 36 20 9 4 6 2 64 14 438
2011 Supervisor 31 44 13 8 4 0 0 75 12 160
2011 Non-supervisor 17 33 21 13 8 7 1 54 23 429

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 20 17 11 13 12 15 44 33 134
2017 Non-supervisor 18 20 14 13 15 18 1 47 35 405
2014 Supervisor 20 22 14 11 11 15 8 54 28 150
2014 Non-supervisor 13 19 16 15 15 19 3 42 38 438
2011 Supervisor 16 18 14 13 14 13 13 46 36 160
2011 Non-supervisor 11 15 17 15 16 22 4 35 42 429

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 35 6 14 2 0 0 78 16 135
2017 Non-supervisor 55 26 7 6 3 1 2 84 9 403
2014 Supervisor 44 30 11 10 5 0 1 74 15 150
2014 Non-supervisor 54 23 10 6 3 2 2 80 9 438

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 25 5 1 1 3 2 93 2 134
2017 Non-supervisor 72 23 2 1 1 1 1 96 2 402
2014 Supervisor 57 29 7 1 1 5 1 91 2 150
2014 Non-supervisor 61 23 6 2 1 6 2 90 3 438
2011 Supervisor 68 21 3 1 0 2 5 96 1 160
2011 Non-supervisor 59 20 9 4 1 4 4 86 5 431
2008 Supervisor 74 17 3 2 1 2 2 94 3 175
2008 Non-supervisor 64 21 7 3 0 3 2 89 3 561

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 33 13 10 4 1 0 72 15 133
2017 Non-supervisor 34 35 11 11 4 4 0 72 16 403
2014 Supervisor 36 30 14 14 5 1 0 67 19 150
2014 Non-supervisor 25 38 13 14 6 3 1 66 21 438
2011 Supervisor 21 42 19 12 6 0 0 63 18 160
2011 Non-supervisor 21 33 20 14 9 3 0 55 23 431
2008 Supervisor 31 39 12 11 5 1 0 71 16 174
2008 Non-supervisor 27 35 18 10 7 2 1 64 18 561

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 34 10 13 8 1 3 67 22 135
2017 Non-supervisor 32 29 11 13 12 2 1 63 26 403
2014 Supervisor 33 25 13 13 11 2 2 61 26 150
2014 Non-supervisor 25 29 13 13 16 2 2 56 30 437
2011 Supervisor 28 37 8 9 13 2 3 68 23 160
2011 Non-supervisor 25 29 14 15 15 2 2 55 31 431
2008 Supervisor 26 34 12 13 12 3 0 62 25 174
2008 Non-supervisor 21 33 14 13 14 2 2 57 28 559

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 48 13 2 2 0 0 83 4 135
2017 Non-supervisor 24 40 18 10 4 5 0 67 14 402

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 45 12 3 1 1 0 83 4 133
2017 Non-supervisor 38 34 13 6 3 5 0 77 10 403
2014 Supervisor 46 32 13 2 1 5 0 83 3 150
2014 Non-supervisor 41 32 11 6 2 9 0 80 8 438

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 46 11 6 1 1 0 81 7 134
2017 Non-supervisor 36 41 10 8 3 2 0 79 11 405
2014 Supervisor 50 33 10 5 1 1 0 84 6 150
2014 Non-supervisor 38 37 12 7 2 4 0 78 9 438
2011 Supervisor 37 42 9 9 3 0 0 79 12 160
2011 Non-supervisor 31 38 15 9 5 3 0 71 14 431

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 37 4 3 1 0 0 92 4 134
2017 Non-supervisor 55 33 7 4 2 0 0 88 5 404
2014 Supervisor 62 30 5 2 1 0 0 92 3 150
2014 Non-supervisor 53 35 8 3 1 0 0 88 4 438
2011 Supervisor 57 31 7 2 3 0 0 88 5 160
2011 Non-supervisor 45 39 10 3 2 0 0 84 5 430
2008 Supervisor 44 33 11 8 3 0 0 77 12 175
2008 Non-supervisor 40 37 14 5 4 0 0 77 9 561

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 30 7 3 1 0 0 89 4 134
2017 Non-supervisor 51 28 13 4 3 0 0 80 7 404
2014 Supervisor 60 28 8 3 1 0 0 88 4 150
2014 Non-supervisor 44 33 13 8 2 0 0 77 9 438
2011 Supervisor 59 24 11 4 3 1 0 83 7 159
2011 Non-supervisor 35 37 14 8 4 2 0 74 12 431

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 38 6 4 1 0 0 89 5 134
2017 Non-supervisor 49 34 9 5 3 0 0 83 7 405
2014 Supervisor 60 32 5 3 0 0 0 92 3 150
2014 Non-supervisor 43 36 12 6 2 0 0 79 8 438
2011 Supervisor 60 26 7 3 4 1 0 86 7 159
2011 Non-supervisor 36 39 12 8 4 1 0 75 12 431
2008 Supervisor 41 35 11 7 5 0 0 76 13 174
2008 Non-supervisor 33 39 16 8 4 0 0 72 12 561

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 30 12 6 2 1 1 79 9 134
2017 Non-supervisor 43 25 15 9 6 3 0 70 15 403
2014 Supervisor 50 27 12 6 3 2 0 78 10 150
2014 Non-supervisor 37 27 17 9 6 3 0 67 16 438
2011 Supervisor 50 27 8 5 7 2 0 79 13 160
2011 Non-supervisor 37 29 15 8 8 3 0 68 17 431
2008 Supervisor 35 27 18 8 7 5 0 65 16 174
2008 Non-supervisor 33 26 17 12 9 4 0 61 22 560
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 37 30 33 135
2017 Non-supervisor 29 35 35 405
2014 Supervisor 32 36 32 150
2014 Non-supervisor 36 34 30 437
2011 Supervisor 33 37 31 160
2011 Non-supervisor 39 29 32 431

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 18 34 48 0 0 0 49
2017 Non-supervisor 7 29 49 8 2 5 119
2014 Supervisor 15 37 37 6 9999 4 48
2014 Non-supervisor 5 29 50 12 9999 4 160
2011 Supervisor 16 29 46 10 9999 0 52
2011 Non-supervisor 10 28 41 14 9999 7 168
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 13 87 135
2017 Non-supervisor 14 86 405
2014 Supervisor 13 87 150
2014 Non-supervisor 12 88 435

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 33 16
2017 Non-supervisor 45 55
2014 Supervisor 37 19
2014 Non-supervisor 35 54

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 68 16
2017 Non-supervisor 63 55
2014 Supervisor 68 19
2014 Non-supervisor 74 54

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 16
2014 Non-supervisor 0 54

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 16
2017 Non-supervisor 0 55
2014 Supervisor 0 19
2014 Non-supervisor 0 54

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 16
2014 Supervisor 0 19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 37 16
2017 Non-supervisor 44 55
2014 Supervisor 37 19
2014 Non-supervisor 36 54

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 38 16
2017 Non-supervisor 40 55
2014 Supervisor 48 19
2014 Non-supervisor 40 54

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Supervisor 45 16
2017 Non-supervisor 43 55
2014 Supervisor 47 19
2014 Non-supervisor 39 54

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 53 55
2014 Supervisor 37 19
2014 Non-supervisor 45 54

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 34 55
2014 Supervisor 48 19
2014 Non-supervisor 23 54

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Supervisor 49 16
2017 Non-supervisor 58 55
2014 Supervisor 37 19
2014 Non-supervisor 47 54

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 16
2017 Non-supervisor 23 55
2014 Supervisor 32 19
2014 Non-supervisor 27 54

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 16
2014 Supervisor 0 19
2014 Non-supervisor 0 54

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Supervisor 55 16
2017 Non-supervisor 43 55
2014 Supervisor 52 19
2014 Non-supervisor 35 54

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Supervisor 37 16
2017 Non-supervisor 28 55
2014 Supervisor 37 19
2014 Non-supervisor 27 54

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 16
2017 Non-supervisor 17 55

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 75 16
2017 Non-supervisor 51 55
2014 Supervisor 35 20
2014 Non-supervisor 30 54

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 16
2017 Non-supervisor 19 55
2014 Supervisor 30 20
2014 Non-supervisor 22 54

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 13 55
2014 Non-supervisor 15 54

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 16
2017 Non-supervisor 11 55
2014 Supervisor 0 20

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 13 55

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 16
2014 Supervisor 0 20

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 34 55
2014 Supervisor 35 20
2014 Non-supervisor 34 54

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 27 54
2014 Supervisor 0 18
2014 Non-supervisor 19 53

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 16

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 17 54
2014 Supervisor 0 18
2014 Non-supervisor 14 53

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 16
2017 Non-supervisor 16 54
2014 Non-supervisor 13 53

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 21 54
2014 Non-supervisor 21 53

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 12 54
2014 Supervisor 0 18
2014 Non-supervisor 9 53

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 16 54
2014 Supervisor 0 18
2014 Non-supervisor 13 53

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 16
2017 Non-supervisor 32 54
2014 Non-supervisor 28 53

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 36 16
2017 Non-supervisor 48 54
2014 Supervisor 27 18
2014 Non-supervisor 47 53

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 16
2014 Supervisor 0 18
2014 Non-supervisor 0 53

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 16
2017 Non-supervisor 53 54
2014 Supervisor 45 18
2014 Non-supervisor 48 53

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 16
2017 Non-supervisor 0 54

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 80 20 16
2017 Non-supervisor 85 15 55

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 23 17 7 1 27 10 60 13 135
2017 Non-supervisor 14 14 14 5 5 38 10 53 19 406
2014 Supervisor 29 12 17 5 3 29 7 63 11 150
2014 Non-supervisor 12 11 14 4 2 45 11 53 14 438

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 40 15 5 2 8 2 75 7 135
2017 Non-supervisor 28 31 13 6 3 17 3 73 11 405
2014 Supervisor 40 23 22 6 1 8 0 69 8 150
2014 Non-supervisor 26 29 16 4 2 20 2 71 8 438
2011 Supervisor 38 37 14 2 3 6 1 79 5 160
2011 Non-supervisor 26 33 16 3 2 19 1 74 6 429
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 26 4 1 2 1 56 85 7 135
2017 Non-supervisor 22 46 14 10 4 2 3 71 14 406
2014 Supervisor 16 17 6 2 1 2 56 77 8 150
2014 Non-supervisor 19 43 16 13 4 2 3 66 17 438
2011 Supervisor 14 21 4 6 2 1 52 74 17 160
2011 Non-supervisor 14 46 14 16 5 1 3 63 22 430
2008 Supervisor 18 27 9 4 3 0 38 73 12 175
2008 Non-supervisor 20 45 10 15 6 1 3 68 22 561

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 5 11 15 1 1 32 35 49 4 134
2017 Non-supervisor 10 13 18 6 3 41 9 45 18 405
2014 Supervisor 9 7 7 3 3 27 44 54 21 150
2014 Non-supervisor 6 11 21 7 6 39 11 33 25 438
2011 Supervisor 8 7 14 6 4 23 39 40 24 160
2011 Non-supervisor 3 8 25 8 6 40 10 22 28 430

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 18 4 3 0 8 54 82 8 133
2017 Non-supervisor 32 29 12 5 3 14 4 75 10 405
2014 Supervisor 15 13 8 2 1 7 55 73 7 150
2014 Non-supervisor 23 25 15 6 3 24 4 67 12 437
2011 Supervisor 14 13 8 4 3 5 53 65 17 160
2011 Non-supervisor 22 28 17 7 2 20 4 66 12 430
2008 Supervisor 24 17 11 4 1 6 38 73 8 174
2008 Non-supervisor 30 30 14 4 2 16 3 74 8 559

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 17 6 2 0 8 51 80 6 135
2017 Non-supervisor 26 27 15 8 4 16 4 67 15 406
2014 Supervisor 14 12 8 4 3 6 52 64 17 150
2014 Non-supervisor 20 20 18 7 7 25 3 56 19 438
2011 Supervisor 15 16 9 4 3 4 48 66 16 160
2011 Non-supervisor 19 24 17 9 5 22 4 59 19 430
2008 Supervisor 24 18 13 5 4 4 31 65 15 175
2008 Non-supervisor 24 30 14 9 5 14 4 65 17 560
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 5 95 135
2017 Non-supervisor 5 95 405
2014 Non-supervisor 4 96 437

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 37 21
2014 Non-supervisor 28 18

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 70 21
2014 Non-supervisor 89 18

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 21

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 21
2014 Non-supervisor 0 18

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 21
2014 Non-supervisor 0 18

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 29 20

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 43 20

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 24 20

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 20

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 38 20
2014 Non-supervisor 40 18

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 20

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 20
2014 Non-supervisor 0 18

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 37 21

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 21

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 21
2014 Non-supervisor 0 18

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 53 21
2014 Non-supervisor 44 18

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 21
2014 Non-supervisor 0 18

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 21
2014 Non-supervisor 0 18

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 22 21

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 23 21
2014 Non-supervisor 61 18

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 21
2014 Non-supervisor 0 18

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 59 21
2014 Non-supervisor 44 18

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 21

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 89 11 21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 17 15 4 1 35 13 63 8 134
2017 Non-supervisor 13 13 15 2 2 45 10 59 9 405
2014 Supervisor 23 12 14 3 0 41 7 67 6 150
2014 Non-supervisor 12 10 16 2 2 50 9 53 9 438

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 40 13 5 1 9 4 79 7 135
2017 Non-supervisor 28 30 13 4 2 21 3 76 7 405
2014 Supervisor 41 21 21 2 1 14 0 72 3 150
2014 Non-supervisor 28 26 16 2 2 22 2 73 6 438
2011 Supervisor 45 34 9 3 3 7 1 85 5 160
2011 Non-supervisor 30 30 15 2 1 22 0 77 4 430
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 26 28 9 5 1 0 58 14 135
2017 Non-supervisor 27 26 20 11 14 1 1 54 25 405

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 21 25 29 18 0 0 27 48 135
2017 Non-supervisor 13 31 33 14 8 0 1 45 22 405

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 28 29 21 11 0 1 39 32 135
2017 Non-supervisor 18 37 25 11 7 0 2 56 19 402

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 21 30 25 12 0 0 34 36 135
2017 Non-supervisor 26 26 24 15 7 0 2 53 22 405

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 31 23 17 15 0 0 46 31 135
2017 Non-supervisor 29 31 20 7 5 0 8 65 13 406

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 24 38 13 12 0 0 38 24 134
2017 Non-supervisor 27 27 25 12 9 0 1 54 20 405

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 42 18 7 3 0 0 72 10 134
2017 Non-supervisor 30 38 18 8 4 0 1 69 13 405

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 34 30 13 3 0 0 55 16 134
2017 Non-supervisor 28 35 23 10 4 0 1 63 14 404

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 39 23 12 3 0 0 62 15 134
2017 Non-supervisor 30 35 21 8 6 0 1 65 14 405

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 36 25 9 3 0 1 62 12 134
2017 Non-supervisor 36 34 19 6 3 0 1 72 9 401

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 75 16 6 3 0 0 0 92 3 135
2017 Non-supervisor 61 22 10 3 2 0 1 84 6 405

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 83 11 4 1 0 0 1 95 1 135
2017 Non-supervisor 79 9 5 2 2 0 2 90 5 405

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 24 10 3 0 0 0 87 3 134
2017 Non-supervisor 64 20 10 3 2 0 2 86 4 404

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 20 10 3 1 0 0 87 4 134
2017 Non-supervisor 66 14 9 5 4 0 2 82 9 404

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 33 16 3 0 0 0 81 3 135
2017 Non-supervisor 63 2 2 0 0 0 32 97 1 404

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 29 5 1 0 0 1 94 1 135
2017 Non-supervisor 72 15 4 1 1 0 6 94 2 405

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 93 5 0 2 0 0 1 98 2 135
2017 Non-supervisor 80 9 4 1 2 1 4 93 3 405

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 26 13 1 0 0 0 86 1 135
2017 Non-supervisor 54 29 9 3 3 0 2 85 6 405

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 25 46 18 4 0 0 31 23 135
2017 Non-supervisor 12 32 39 11 6 0 1 44 16 406

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 22 43 18 7 1 0 25 31 135
2017 Non-supervisor 6 16 38 29 11 0 0 40 22 406

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 56 10 5 1 0 0 84 6 135
2017 Non-supervisor 24 41 18 7 4 5 1 69 12 405

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 46 18 15 1 1 0 66 16 135
2017 Non-supervisor 23 42 16 9 7 2 0 67 17 406
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 8 92 134
2017 Non-supervisor 12 88 406
2014 Supervisor 4 96 150
2014 Non-supervisor 12 88 436

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 91 9 11
2017 Non-supervisor 72 28 49
2014 Non-supervisor 70 30 51

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 20 10 11 9 0 0 70 20 10
2017 Non-supervisor 59 17 5 17 3 0 0 75 19 36
2014 Non-supervisor 50 29 10 5 3 3 0 81 9 36
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 23 27 10 5 7 1 31 69 135
2017 Non-supervisor 26 22 20 15 12 4 1 27 73 405

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 19 85
2017 Non-supervisor 19 277

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 33 85
2017 Non-supervisor 47 277

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 85
2017 Non-supervisor 18 277

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 39 85
2017 Non-supervisor 26 277

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 85
2017 Non-supervisor 11 277

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 48 85
2017 Non-supervisor 40 277

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 18 41 24 11 5 1 81
2017 Non-supervisor 4 52 22 9 4 9 268

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 34 15 9 5 1 15 65 17 86
2017 Non-supervisor 15 28 16 18 14 2 6 48 35 277

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 4 8 13 21 30 0 23 16 66 86
2017 Non-supervisor 3 11 16 18 44 2 5 16 67 277
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