2017 Public Service Employee Survey Results for Department of Finance Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 42 2 7 2 0 0 88 10 90
2017 Non-visible minority 40 47 5 5 2 0 0 87 8 447
2014 Visible minority 45 41 7 6 1 0 0 86 7 85
2014 Non-visible minority 41 47 4 7 1 0 0 88 8 496
2011 Visible minority 24 41 6 17 11 0 0 66 28 93
2011 Non-visible minority 33 41 4 14 8 0 0 73 22 495
2008 Visible minority 48 44 2 6 0 0 0 92 6 90
2008 Non-visible minority 50 40 3 6 1 0 0 90 7 639

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 75 20 1 0 0 3 0 99 0 90
2017 Non-visible minority 74 18 4 2 1 1 0 93 3 446
2014 Visible minority 78 16 1 3 1 0 1 94 5 84
2014 Non-visible minority 69 20 4 3 1 2 0 91 5 497
2011 Visible minority 70 12 4 9 4 0 0 82 14 93
2011 Non-visible minority 72 18 4 3 1 1 1 92 4 495
2008 Visible minority 68 27 0 5 0 0 0 95 5 90
2008 Non-visible minority 73 20 3 3 1 1 0 93 3 638

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 74 16 4 1 3 1 0 91 4 90
2017 Non-visible minority 61 19 5 10 4 0 1 80 14 447
2014 Visible minority 71 10 9 3 7 0 0 81 10 84
2014 Non-visible minority 56 21 5 11 6 0 1 77 17 496
2011 Visible minority 63 13 6 11 6 1 0 77 17 93
2011 Non-visible minority 62 17 7 9 4 0 0 80 14 495
2008 Visible minority 65 19 5 4 7 0 0 83 11 90
2008 Non-visible minority 57 21 6 10 6 0 0 78 16 640

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 54 31 5 9 1 0 0 85 10 90
2017 Non-visible minority 46 39 5 7 2 0 0 86 9 447
2014 Visible minority 37 38 7 13 5 0 0 75 18 84
2014 Non-visible minority 42 35 9 9 4 0 0 77 14 496
2011 Visible minority 40 36 9 11 3 1 0 76 14 93
2011 Non-visible minority 44 37 8 8 3 0 0 81 11 496

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 38 33 11 14 4 0 0 71 18 89
2017 Non-visible minority 35 42 11 9 2 0 0 78 11 446
2014 Visible minority 26 31 18 22 1 0 2 59 23 84
2014 Non-visible minority 25 41 18 12 3 0 1 67 15 496
2011 Visible minority 22 30 16 16 11 1 4 55 29 93
2011 Non-visible minority 29 35 17 11 5 0 2 66 17 496
2008 Visible minority 30 39 13 9 5 2 1 72 14 90
2008 Non-visible minority 32 39 15 8 4 0 2 73 12 640

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 45 39 5 7 3 0 0 84 10 90
2017 Non-visible minority 52 35 6 5 2 0 0 87 7 446
2014 Visible minority 46 33 12 6 4 0 0 79 10 85
2014 Non-visible minority 51 35 7 5 2 0 0 86 7 497
2011 Visible minority 34 33 9 12 10 1 0 68 22 93
2011 Non-visible minority 49 38 7 3 3 0 0 87 6 493
2008 Visible minority 40 39 9 7 5 0 0 80 12 90
2008 Non-visible minority 44 38 10 6 2 0 0 82 8 641

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 41 46 7 4 1 0 0 88 6 90
2017 Non-visible minority 55 35 4 3 3 0 0 91 6 445
2014 Visible minority 51 31 11 5 3 0 0 82 8 85
2014 Non-visible minority 53 36 7 4 1 0 0 88 5 496
2011 Visible minority 36 39 2 15 8 0 0 75 23 93
2011 Non-visible minority 53 36 5 4 2 0 0 89 6 495
2008 Visible minority 45 42 6 5 2 0 0 87 7 90
2008 Non-visible minority 48 40 6 3 2 0 0 89 5 641

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 49 34 7 9 1 0 0 83 10 89
2017 Non-visible minority 57 32 6 4 2 0 0 89 5 444
2014 Visible minority 53 24 16 7 0 0 0 77 7 85
2014 Non-visible minority 53 33 9 4 1 0 0 86 5 497

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 42 33 8 6 10 1 0 76 16 89
2017 Non-visible minority 40 35 10 9 5 0 0 76 14 443
2014 Visible minority 41 28 9 8 10 0 3 71 19 85
2014 Non-visible minority 36 35 13 10 6 0 0 72 15 497
2011 Visible minority 27 38 8 14 10 1 2 67 25 93
2011 Non-visible minority 35 36 10 11 7 0 1 72 18 496

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 15 22 10 13 24 4 12 44 44 90
2017 Non-visible minority 24 26 9 12 13 1 13 59 30 446
2014 Visible minority 20 14 8 10 34 2 12 39 51 85
2014 Non-visible minority 18 19 10 14 24 3 11 44 45 497
2011 Visible minority 12 14 15 24 24 1 10 30 54 93
2011 Non-visible minority 18 18 8 18 27 1 11 40 51 496
2008 Visible minority 23 18 10 15 21 6 8 47 41 89
2008 Non-visible minority 28 22 9 12 20 2 9 55 35 640

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 42 43 4 5 5 0 0 85 11 90
2017 Non-visible minority 40 47 6 5 2 0 0 87 7 447
2014 Visible minority 34 40 11 11 3 0 0 74 14 85
2014 Non-visible minority 38 45 8 7 2 0 0 83 9 497
2011 Visible minority 27 35 14 14 11 0 0 62 25 93
2011 Non-visible minority 39 42 10 6 4 0 0 80 10 495
2008 Visible minority 34 48 11 5 2 0 0 82 7 89
2008 Non-visible minority 39 38 11 8 3 0 0 78 11 640

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 43 11 12 6 0 1 70 18 90
2017 Non-visible minority 34 38 13 11 4 0 0 73 14 446
2014 Visible minority 26 38 21 7 7 0 2 65 14 85
2014 Non-visible minority 28 40 14 13 4 0 0 68 17 497
2011 Visible minority 19 33 13 17 15 0 2 54 33 93
2011 Non-visible minority 31 42 13 8 5 0 0 73 14 496

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 43 10 9 3 0 0 78 12 90
2017 Non-visible minority 35 45 9 9 2 0 0 80 11 447

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 48 39 8 3 2 0 0 87 6 90
2017 Non-visible minority 47 39 7 5 2 0 0 87 6 447
2014 Visible minority 49 44 5 2 0 0 0 93 2 85
2014 Non-visible minority 48 38 9 3 1 0 1 87 4 497
2011 Visible minority 36 39 10 7 5 1 2 77 12 93
2011 Non-visible minority 46 40 10 3 1 0 0 85 5 496
2008 Visible minority 50 36 7 5 2 0 0 86 7 90
2008 Non-visible minority 44 38 10 5 3 0 0 82 8 641

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 31 38 10 11 10 0 0 70 20 90
2017 Non-visible minority 37 41 10 7 5 0 0 78 12 444

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 48 43 1 7 1 0 0 91 8 88
2017 Non-visible minority 54 35 7 3 1 0 0 89 4 447
2014 Visible minority 58 33 7 1 1 0 0 91 2 85
2014 Non-visible minority 59 29 9 3 0 0 0 88 3 495
2011 Visible minority 53 29 13 5 0 0 0 82 5 92
2011 Non-visible minority 54 32 9 4 1 0 0 86 5 495

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 38 36 15 8 4 0 0 73 12 89
2017 Non-visible minority 41 40 9 7 3 0 0 81 10 446
2014 Visible minority 31 43 12 6 5 2 1 77 11 85
2014 Non-visible minority 33 46 9 10 2 0 0 79 12 497
2011 Visible minority 22 38 12 20 6 1 1 62 26 90
2011 Non-visible minority 35 44 9 8 3 0 0 80 11 495

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 34 13 8 9 1 0 70 17 89
2017 Non-visible minority 39 38 11 9 3 0 0 78 12 447
2014 Visible minority 33 37 12 9 7 1 2 72 16 85
2014 Non-visible minority 35 39 14 8 2 0 0 75 10 497

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 34 44 11 6 4 1 1 79 10 89
2017 Non-visible minority 39 42 9 8 2 0 1 82 10 447
2014 Visible minority 35 36 13 7 6 0 4 73 13 84
2014 Non-visible minority 39 40 11 7 1 1 1 80 8 497
2011 Visible minority 29 36 16 10 5 3 1 68 16 93
2011 Non-visible minority 42 38 12 5 2 0 2 81 7 496

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 47 38 9 3 3 0 0 85 6 89
2017 Non-visible minority 46 42 6 4 2 0 0 88 6 446
2014 Visible minority 40 40 13 6 1 0 0 80 7 85
2014 Non-visible minority 45 39 9 4 3 0 0 84 7 495
2011 Visible minority 34 35 16 10 6 0 0 68 16 93
2011 Non-visible minority 44 40 7 5 3 0 0 84 8 495
2008 Visible minority 37 50 7 6 1 0 0 86 7 90
2008 Non-visible minority 45 39 8 6 2 0 0 84 8 641

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 47 10 10 5 0 0 75 15 90
2017 Non-visible minority 24 39 23 9 5 0 0 63 14 446
2014 Visible minority 34 39 16 2 8 0 0 73 11 85
2014 Non-visible minority 26 36 21 9 7 0 0 63 16 497
2011 Visible minority 22 48 21 3 6 0 0 70 10 93
2011 Non-visible minority 26 37 18 10 7 0 1 64 18 496
2008 Visible minority 28 47 17 7 1 1 0 75 8 90
2008 Non-visible minority 21 41 20 10 8 0 0 62 18 640

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 7 22 33 20 12 1 5 33 31 90
2017 Non-visible minority 5 22 44 19 9 0 1 28 28 445
2014 Visible minority 4 18 40 27 10 2 0 37 22 85
2014 Non-visible minority 5 20 46 20 8 0 0 29 25 496
2011 Visible minority 10 23 37 19 5 2 5 25 35 92
2011 Non-visible minority 8 21 42 19 8 1 1 28 30 495
2008 Visible minority 16 25 36 14 6 1 2 20 43 89
2008 Non-visible minority 12 26 38 17 4 1 1 22 39 641

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 2 11 16 34 27 4 6 68 15 88
2017 Non-visible minority 5 10 22 34 28 0 2 63 14 445
2014 Visible minority 4 13 14 39 24 4 2 67 18 84
2014 Non-visible minority 2 11 22 41 21 1 2 64 13 495
2011 Visible minority 3 8 21 29 25 4 10 62 14 93
2011 Non-visible minority 4 7 17 45 23 1 3 71 11 495
2008 Visible minority 8 18 31 24 8 6 7 36 29 89
2008 Non-visible minority 10 18 24 27 16 2 3 45 29 638

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 6 15 35 21 20 0 3 43 21 88
2017 Non-visible minority 8 18 37 22 13 1 1 36 26 444
2014 Visible minority 7 23 32 20 14 2 2 35 32 85
2014 Non-visible minority 11 23 34 21 7 2 1 30 36 496
2011 Visible minority 17 29 27 12 6 1 8 20 50 92
2011 Non-visible minority 15 19 34 20 10 0 3 30 35 494
2008 Visible minority 21 15 34 21 4 2 3 27 38 90
2008 Non-visible minority 18 22 31 18 7 1 2 26 42 639

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 7 21 20 29 22 0 0 52 28 88
2017 Non-visible minority 8 17 39 27 9 0 1 36 25 446
2014 Visible minority 4 16 32 23 22 1 2 46 20 85
2014 Non-visible minority 5 22 41 21 9 1 1 31 27 497
2011 Visible minority 11 17 40 16 8 1 6 27 30 91
2011 Non-visible minority 7 22 39 21 9 0 2 30 30 493
2008 Visible minority 5 20 27 37 10 1 0 48 25 89
2008 Non-visible minority 7 24 36 22 7 1 2 30 32 640

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 11 17 17 28 22 0 6 53 29 87
2017 Non-visible minority 9 21 31 23 13 1 2 37 31 447
2014 Visible minority 11 18 26 23 17 1 5 42 30 85
2014 Non-visible minority 9 20 34 22 11 1 2 34 30 496
2011 Visible minority 12 18 30 15 12 2 10 31 35 92
2011 Non-visible minority 11 20 31 23 10 2 3 35 32 493
2008 Visible minority 14 18 26 23 11 4 5 37 35 89
2008 Non-visible minority 13 20 27 22 13 2 3 37 34 638

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 9 22 15 22 24 2 4 50 34 87
2017 Non-visible minority 7 14 29 27 17 3 3 46 23 446
2014 Visible minority 5 12 23 34 18 4 5 57 18 84
2014 Non-visible minority 4 11 28 35 17 2 2 55 16 496
2011 Visible minority 7 10 21 35 16 0 12 57 20 93
2011 Non-visible minority 5 12 29 29 20 3 2 51 18 493
2008 Visible minority 17 22 20 19 11 4 8 35 43 88
2008 Non-visible minority 16 19 28 21 10 3 4 33 37 639

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 8 15 22 30 18 1 5 52 24 89
2017 Non-visible minority 7 16 33 30 11 1 2 42 24 445
2014 Visible minority 5 20 22 30 14 5 5 48 27 85
2014 Non-visible minority 6 17 36 25 9 4 2 36 25 494
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 71 21 3 2 1 2 0 94 3 90
2017 Non-visible minority 64 22 5 6 2 0 1 87 8 446
2014 Visible minority 77 14 1 3 4 0 1 92 7 85
2014 Non-visible minority 63 21 6 6 3 0 1 85 9 497
2011 Visible minority 64 21 4 8 3 0 0 85 11 93
2011 Non-visible minority 64 19 5 7 3 0 1 84 10 496
2008 Visible minority 62 22 3 6 6 1 0 85 12 90
2008 Non-visible minority 61 23 5 7 2 0 2 86 9 639

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 30 12 10 8 8 3 66 20 90
2017 Non-visible minority 33 30 12 8 3 6 9 74 13 447
2014 Visible minority 39 17 14 8 7 8 6 66 18 85
2014 Non-visible minority 35 31 12 5 2 6 9 77 9 497

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 41 34 9 8 7 2 0 76 15 90
2017 Non-visible minority 54 27 8 7 3 0 0 81 10 447
2014 Visible minority 44 27 7 12 9 1 0 72 21 85
2014 Non-visible minority 52 31 7 7 3 0 0 83 10 497

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 49 26 6 11 6 2 0 77 18 90
2017 Non-visible minority 53 31 9 5 2 0 0 85 6 447
2014 Visible minority 44 32 10 8 3 2 1 78 12 85
2014 Non-visible minority 51 38 5 4 1 1 1 90 5 497
2011 Visible minority 37 35 11 8 7 2 0 74 15 93
2011 Non-visible minority 54 32 6 5 2 1 1 87 7 496
2008 Visible minority 46 26 11 7 6 3 1 75 13 90
2008 Non-visible minority 44 35 7 8 3 2 1 81 11 640

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 25 19 9 7 11 0 61 18 90
2017 Non-visible minority 39 30 9 8 2 11 1 78 12 447
2014 Visible minority 32 23 14 8 6 13 5 66 17 85
2014 Non-visible minority 44 27 8 8 2 10 1 80 11 497
2011 Visible minority 25 26 12 13 11 13 0 60 27 93
2011 Non-visible minority 47 26 9 6 3 8 1 80 10 495
2008 Visible minority 41 23 5 11 9 10 1 72 22 90
2008 Non-visible minority 41 30 8 8 5 9 1 78 14 641

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 11 13 22 12 8 24 10 37 30 90
2017 Non-visible minority 14 27 13 11 7 22 7 57 24 447
2014 Visible minority 17 18 16 12 10 18 10 48 29 85
2014 Non-visible minority 14 27 15 13 5 21 5 56 24 497

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 53 29 3 11 4 0 0 82 15 90
2017 Non-visible minority 64 28 3 4 2 0 0 91 6 446
2014 Visible minority 55 33 5 6 1 0 0 89 7 85
2014 Non-visible minority 65 29 4 2 0 0 0 94 2 496
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 45 37 3 9 3 1 1 84 13 90
2017 Non-visible minority 39 40 8 10 3 0 0 80 13 446
2014 Visible minority 34 35 15 5 7 0 4 72 12 85
2014 Non-visible minority 38 39 12 7 3 1 0 78 10 497
2011 Visible minority 33 33 8 15 9 1 1 68 24 93
2011 Non-visible minority 38 38 11 9 4 0 1 76 13 496
2008 Visible minority 40 31 9 16 4 0 1 72 20 90
2008 Non-visible minority 35 34 10 12 7 1 1 70 19 640

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 52 25 4 6 6 6 1 83 12 90
2017 Non-visible minority 58 27 8 5 2 1 0 86 7 446
2014 Visible minority 40 26 14 9 5 2 4 71 15 85
2014 Non-visible minority 50 30 11 5 2 3 1 82 7 497
2011 Visible minority 38 26 11 8 12 4 1 68 20 93
2011 Non-visible minority 52 27 10 6 3 1 1 81 9 496
2008 Visible minority 42 19 14 13 8 3 0 64 21 90
2008 Non-visible minority 45 28 10 7 5 3 1 77 12 641

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 33 6 9 6 0 1 79 15 90
2017 Non-visible minority 52 35 6 4 2 0 0 87 6 447
2014 Visible minority 46 30 13 5 5 1 1 78 9 85
2014 Non-visible minority 45 36 10 7 1 1 0 81 9 497
2011 Visible minority 39 32 7 13 7 1 0 72 21 93
2011 Non-visible minority 45 34 9 8 3 0 1 80 11 496
2008 Visible minority 38 32 7 17 6 0 1 70 23 90
2008 Non-visible minority 41 33 10 9 7 1 0 74 16 640

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 85 11 0 0 2 0 2 98 2 90
2017 Non-visible minority 79 13 3 3 1 0 0 93 4 447
2014 Visible minority 78 15 2 0 4 0 1 94 4 85
2014 Non-visible minority 76 13 4 4 2 0 1 90 5 497
2011 Visible minority 72 15 3 3 6 0 0 87 9 93
2011 Non-visible minority 78 13 3 3 2 0 1 92 5 496
2008 Visible minority 80 10 6 4 1 0 0 90 5 90
2008 Non-visible minority 77 12 3 4 3 0 0 90 7 638

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 24 5 8 7 9 4 77 17 88
2017 Non-visible minority 41 26 10 7 6 6 5 74 14 447
2014 Visible minority 34 33 6 6 8 5 9 77 16 85
2014 Non-visible minority 34 23 15 10 4 8 6 66 16 497
2011 Visible minority 23 24 17 11 11 7 6 55 25 93
2011 Non-visible minority 30 26 14 13 7 5 4 62 23 496

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 52 29 9 4 4 1 1 83 8 89
2017 Non-visible minority 56 29 6 5 3 0 0 86 8 447

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 55 26 5 4 6 2 1 84 11 89
2017 Non-visible minority 59 27 7 3 3 1 0 87 6 447

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 55 25 5 13 2 0 1 80 15 89
2017 Non-visible minority 55 32 7 4 2 0 0 87 6 445
2014 Visible minority 45 37 7 7 2 0 1 84 9 85
2014 Non-visible minority 51 32 9 6 2 1 0 83 8 495
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 18 46 17 0 0 0 18 79 0 11
2017 Non-visible minority 27 36 14 10 2 4 8 72 13 123
2014 Visible minority 29 49 0 15 0 0 7 84 16 14
2014 Non-visible minority 30 36 16 6 1 2 9 73 8 134

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 32 12 2 4 6 0 81 7 90
2017 Non-visible minority 48 36 7 3 2 4 0 88 5 447
2014 Visible minority 38 32 15 6 3 7 0 75 9 85
2014 Non-visible minority 49 31 10 2 2 6 0 85 4 497
2011 Visible minority 22 26 17 7 10 18 1 60 20 93
2011 Non-visible minority 39 33 13 5 3 7 1 77 9 494

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 44 32 8 8 5 2 0 78 14 90
2017 Non-visible minority 47 37 9 4 2 1 0 85 6 447
2014 Visible minority 42 37 9 7 3 2 0 81 10 84
2014 Non-visible minority 49 35 9 4 2 1 0 85 6 497
2011 Visible minority 33 31 16 8 10 3 0 66 18 92
2011 Non-visible minority 40 37 11 7 4 1 0 77 11 494
2008 Visible minority 30 30 20 11 7 3 0 62 18 89
2008 Non-visible minority 25 34 18 10 10 2 0 61 20 641

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 36 29 12 9 7 7 0 70 17 90
2017 Non-visible minority 35 43 12 6 2 2 0 80 8 446
2014 Visible minority 27 38 15 8 4 7 1 71 13 85
2014 Non-visible minority 34 39 15 6 2 4 0 76 8 496
2011 Visible minority 26 36 12 11 7 9 0 68 19 93
2011 Non-visible minority 29 45 13 8 2 3 0 76 11 496
2008 Visible minority 18 38 16 9 9 10 0 62 20 90
2008 Non-visible minority 15 36 17 16 9 7 0 55 27 639

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 30 13 8 9 12 0 64 20 90
2017 Non-visible minority 29 36 16 12 4 3 0 67 16 446
2014 Visible minority 24 27 20 13 10 6 0 54 25 85
2014 Non-visible minority 24 34 17 12 8 5 0 61 21 497
2011 Visible minority 12 31 14 17 13 12 1 50 34 93
2011 Non-visible minority 19 36 17 14 7 7 0 59 23 495
2008 Visible minority 14 38 13 10 20 5 0 54 32 90
2008 Non-visible minority 15 29 18 15 12 11 0 50 31 641

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 26 28 14 21 9 2 0 55 31 90
2017 Non-visible minority 24 43 16 12 3 1 0 69 16 446
2014 Visible minority 30 28 16 19 3 3 0 60 23 85
2014 Non-visible minority 21 42 18 14 3 2 0 64 17 496
2011 Visible minority 17 37 12 14 15 5 0 57 31 93
2011 Non-visible minority 17 45 15 16 6 1 0 62 23 496
2008 Visible minority 23 32 13 21 5 7 0 58 28 90
2008 Non-visible minority 16 36 17 19 10 2 0 53 30 641
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 32 41 9 13 3 2 0 75 16 88
2017 Non-visible minority 30 47 14 8 1 1 0 78 8 447
2014 Visible minority 48 28 12 9 1 2 0 78 10 85
2014 Non-visible minority 28 46 15 7 2 2 0 76 9 496
2011 Visible minority 34 36 20 7 1 2 0 71 8 93
2011 Non-visible minority 28 45 15 7 2 2 0 75 10 496

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 57 32 7 1 1 1 1 91 2 88
2017 Non-visible minority 56 36 5 1 0 2 0 94 1 447
2014 Visible minority 57 26 10 2 1 4 0 86 4 85
2014 Non-visible minority 54 36 5 2 0 3 0 92 2 496
2011 Visible minority 38 33 15 2 2 11 0 79 5 93
2011 Non-visible minority 55 33 8 1 1 2 0 90 2 496

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 35 12 4 5 1 0 79 9 88
2017 Non-visible minority 47 36 9 5 2 1 0 84 7 446
2014 Visible minority 45 31 8 7 3 4 2 80 11 85
2014 Non-visible minority 49 32 7 6 2 3 1 85 8 497
2011 Visible minority 40 33 10 9 3 4 1 77 13 93
2011 Non-visible minority 44 34 11 5 2 4 1 81 7 496
2008 Visible minority 35 29 13 9 6 8 1 70 17 89
2008 Non-visible minority 31 35 10 10 7 4 2 71 18 640

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 26 33 15 15 6 4 1 63 22 88
2017 Non-visible minority 31 36 16 9 4 5 0 70 13 446
2014 Visible minority 34 27 18 7 7 6 1 66 15 85
2014 Non-visible minority 27 37 20 7 3 5 1 68 11 497
2011 Visible minority 19 44 13 7 9 7 0 68 18 93
2011 Non-visible minority 21 35 20 12 6 5 1 59 20 494

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 16 19 16 13 18 16 1 42 38 88
2017 Non-visible minority 16 21 15 12 13 17 6 48 33 447
2014 Visible minority 13 13 16 14 20 19 5 34 44 85
2014 Non-visible minority 15 21 15 14 13 18 4 46 34 497
2011 Visible minority 10 11 14 17 27 20 2 26 56 93
2011 Non-visible minority 13 17 16 14 13 20 7 41 37 494

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 60 27 4 4 3 1 0 88 8 89
2017 Non-visible minority 50 29 7 9 2 1 2 81 11 445
2014 Visible minority 63 23 6 5 4 0 0 86 8 85
2014 Non-visible minority 49 25 11 8 3 1 2 77 11 497

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 72 20 4 1 1 2 0 94 2 88
2017 Non-visible minority 69 24 3 1 0 1 1 96 1 444
2014 Visible minority 70 15 7 1 1 2 4 90 2 85
2014 Non-visible minority 58 26 6 2 1 6 1 90 3 497
2011 Visible minority 52 27 9 3 1 4 4 85 5 93
2011 Non-visible minority 63 20 7 3 0 3 4 90 3 496
2008 Visible minority 61 18 10 3 0 4 3 86 3 90
2008 Non-visible minority 67 21 6 3 1 2 2 91 3 641

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 41 21 10 16 11 2 0 63 27 89
2017 Non-visible minority 34 38 12 10 3 3 0 74 13 443
2014 Visible minority 26 32 13 15 9 3 2 61 25 85
2014 Non-visible minority 28 36 14 14 5 3 0 66 19 497
2011 Visible minority 16 31 19 11 16 5 1 50 29 93
2011 Non-visible minority 22 36 20 14 7 1 0 59 21 496
2008 Visible minority 35 28 12 13 11 1 0 63 24 90
2008 Non-visible minority 27 37 17 10 6 2 1 66 16 640

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 27 13 14 15 1 0 57 29 89
2017 Non-visible minority 32 31 10 13 10 2 2 65 24 445
2014 Visible minority 20 27 16 11 20 4 2 50 33 84
2014 Non-visible minority 28 28 13 14 13 2 2 58 28 497
2011 Visible minority 15 26 17 13 24 2 2 43 39 93
2011 Non-visible minority 27 32 11 13 13 2 2 61 27 496
2008 Visible minority 18 31 19 12 19 1 0 49 32 90
2008 Non-visible minority 23 34 13 13 13 3 2 60 27 638

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 24 33 19 14 7 2 0 59 21 89
2017 Non-visible minority 27 44 16 7 2 4 0 74 9 444

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 41 31 11 9 8 0 0 72 17 89
2017 Non-visible minority 38 38 13 4 1 5 0 80 6 443
2014 Visible minority 38 29 8 10 7 7 0 73 18 85
2014 Non-visible minority 43 32 12 4 1 8 0 82 5 497

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 38 12 12 7 1 0 68 20 89
2017 Non-visible minority 37 44 9 6 2 2 0 82 8 446
2014 Visible minority 37 31 15 10 5 2 0 69 15 85
2014 Non-visible minority 42 37 11 5 2 3 0 81 7 497
2011 Visible minority 27 35 13 12 10 3 0 64 23 93
2011 Non-visible minority 34 40 13 8 3 2 0 75 12 496

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 44 37 8 8 3 0 0 81 11 89
2017 Non-visible minority 57 34 5 3 1 0 0 91 4 445
2014 Visible minority 46 34 11 7 1 0 0 80 9 85
2014 Non-visible minority 57 33 7 2 1 0 0 90 3 497
2011 Visible minority 42 32 11 10 4 1 0 75 14 93
2011 Non-visible minority 50 37 9 2 2 0 0 87 4 495
2008 Visible minority 43 35 13 7 2 0 0 77 9 90
2008 Non-visible minority 40 36 13 6 4 0 0 77 10 641

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 50 23 18 4 4 0 0 73 9 89
2017 Non-visible minority 54 30 11 4 2 0 0 84 5 445
2014 Visible minority 45 29 16 8 1 0 0 74 10 85
2014 Non-visible minority 48 32 11 6 2 0 0 81 8 497
2011 Visible minority 35 30 13 10 8 4 1 68 18 93
2011 Non-visible minority 43 34 13 6 3 1 0 78 9 495

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 44 34 13 4 4 0 0 78 8 89
2017 Non-visible minority 51 35 7 5 2 0 0 86 6 446
2014 Visible minority 42 33 15 11 0 0 0 74 11 85
2014 Non-visible minority 48 36 10 4 2 0 0 84 6 497
2011 Visible minority 35 32 10 13 9 2 0 68 22 93
2011 Non-visible minority 44 36 11 6 3 1 0 80 9 495
2008 Visible minority 37 37 12 9 4 0 0 74 13 90
2008 Non-visible minority 34 38 15 7 5 0 0 73 12 640

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 37 29 15 10 5 3 0 69 16 89
2017 Non-visible minority 46 26 14 8 4 2 1 73 13 444
2014 Visible minority 36 25 23 8 6 3 0 62 14 85
2014 Non-visible minority 41 27 15 9 5 3 0 71 14 497
2011 Visible minority 29 27 17 7 16 3 0 58 24 93
2011 Non-visible minority 43 29 12 8 7 3 0 73 15 496
2008 Visible minority 37 23 20 8 7 5 0 63 16 90
2008 Non-visible minority 32 27 16 11 9 4 0 62 21 639
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Visible minority 28 32 40 90
2017 Non-visible minority 32 34 34 446
2014 Visible minority 43 34 23 85
2014 Non-visible minority 34 35 31 496
2011 Visible minority 48 20 31 93
2011 Non-visible minority 35 33 31 496

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Visible minority 4 7 63 13 4 8 25
2017 Non-visible minority 12 34 45 5 1 3 140
2014 Visible minority 3 29 49 13 9999 5 37
2014 Non-visible minority 9 30 47 10 9999 4 169
2011 Visible minority 11 27 42 16 9999 5 45
2011 Non-visible minority 11 29 42 12 9999 5 176
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 20 80 90
2017 Non-visible minority 12 88 446
2014 Visible minority 17 83 85
2014 Non-visible minority 12 88 494

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Visible minority 37 17
2017 Non-visible minority 43 53
2014 Non-visible minority 38 57

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Visible minority 69 17
2017 Non-visible minority 63 53
2014 Visible minority 73 15
2014 Non-visible minority 72 57

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 10 53
2014 Visible minority 0 15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 17
2017 Non-visible minority 0 53
2014 Visible minority 0 15
2014 Non-visible minority 0 57

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 17
2017 Non-visible minority 13 53
2014 Visible minority 0 15

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Visible minority 59 17
2017 Non-visible minority 38 53
2014 Non-visible minority 41 57

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Visible minority 42 17
2017 Non-visible minority 39 53
2014 Visible minority 34 15
2014 Non-visible minority 44 57

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Visible minority 48 17
2017 Non-visible minority 43 53
2014 Visible minority 46 15
2014 Non-visible minority 41 57

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Visible minority 59 17
2017 Non-visible minority 41 53
2014 Visible minority 40 15
2014 Non-visible minority 45 57

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Visible minority 42 17
2017 Non-visible minority 27 53
2014 Non-visible minority 32 57

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Visible minority 68 17
2017 Non-visible minority 52 53
2014 Visible minority 40 15
2014 Non-visible minority 44 57

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 28 53
2014 Visible minority 33 15
2014 Non-visible minority 28 57

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 53
2014 Visible minority 0 15
2014 Non-visible minority 0 57

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 17
2014 Visible minority 0 15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Visible minority 60 17
2017 Non-visible minority 42 53
2014 Visible minority 47 15
2014 Non-visible minority 37 57

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 33 53
2014 Visible minority 39 15
2014 Non-visible minority 28 57

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 11 53

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Visible minority 39 17
2017 Non-visible minority 62 53
2014 Non-visible minority 35 58

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 23 53
2014 Non-visible minority 25 58

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Visible minority 29 17
2017 Non-visible minority 11 53
2014 Non-visible minority 10 58

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 17
2014 Non-visible minority 0 58

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Visible minority 38 17
2017 Non-visible minority 27 53
2014 Visible minority 48 15
2014 Non-visible minority 31 58

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 27 52
2014 Non-visible minority 16 56

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 10 52

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 14 52
2014 Non-visible minority 11 56

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 22 52
2014 Non-visible minority 16 56

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 19 52
2014 Non-visible minority 19 56

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 11 52

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 15 52
2014 Non-visible minority 10 56

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Visible minority 34 17
2017 Non-visible minority 32 52
2014 Visible minority 36 14
2014 Non-visible minority 21 56

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Visible minority 53 17
2017 Non-visible minority 44 52
2014 Visible minority 36 14
2014 Non-visible minority 44 56

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 52
2014 Visible minority 0 14
2014 Non-visible minority 0 56

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Visible minority 46 17
2017 Non-visible minority 52 52
2014 Visible minority 64 14
2014 Non-visible minority 44 56

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 17
2017 Non-visible minority 0 52

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 100 0 17
2017 Non-visible minority 80 20 53

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 14 10 17 6 7 36 10 45 24 90
2017 Non-visible minority 14 18 15 5 4 36 10 58 16 447
2014 Visible minority 21 6 15 7 4 37 10 51 20 85
2014 Non-visible minority 15 12 15 4 2 42 10 57 12 497

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 22 16 7 4 20 0 65 15 90
2017 Non-visible minority 27 35 13 5 2 14 3 75 9 446
2014 Visible minority 35 15 21 5 4 20 1 63 10 85
2014 Non-visible minority 29 30 17 5 1 16 2 71 7 497
2011 Visible minority 20 34 15 6 3 21 0 69 12 93
2011 Non-visible minority 31 35 16 2 2 14 1 77 5 495
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 18 42 13 15 3 2 6 66 20 90
2017 Non-visible minority 19 41 11 6 3 1 19 75 11 447
2014 Visible minority 20 42 11 9 6 10 2 71 17 85
2014 Non-visible minority 18 35 14 10 3 1 19 67 16 497
2011 Visible minority 12 42 17 15 5 1 7 59 23 93
2011 Non-visible minority 14 39 11 12 4 1 18 66 21 496
2008 Visible minority 25 44 9 10 3 2 5 75 15 90
2008 Non-visible minority 19 41 10 12 5 1 12 69 20 641

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 11 11 11 11 2 42 11 48 27 90
2017 Non-visible minority 8 12 19 3 3 38 17 45 14 445
2014 Visible minority 8 10 13 6 7 39 17 42 28 85
2014 Non-visible minority 6 9 18 6 5 36 20 35 24 497
2011 Visible minority 5 5 25 11 6 35 13 20 32 93
2011 Non-visible minority 5 8 21 7 6 35 18 28 26 496

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 32 28 15 3 2 14 6 75 7 89
2017 Non-visible minority 27 27 9 5 2 12 19 77 9 445
2014 Visible minority 35 15 11 6 3 25 6 72 13 85
2014 Non-visible minority 19 23 14 5 2 19 19 67 11 496
2011 Visible minority 22 18 17 4 5 24 10 61 13 93
2011 Non-visible minority 20 25 14 6 2 14 19 66 12 496
2008 Visible minority 30 26 16 6 1 16 5 71 9 90
2008 Non-visible minority 29 27 13 4 2 13 12 74 8 639

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 31 22 14 3 5 18 6 70 11 90
2017 Non-visible minority 22 26 12 7 2 13 18 69 14 447
2014 Visible minority 28 14 11 5 9 28 6 63 21 85
2014 Non-visible minority 17 19 16 6 5 19 18 56 18 497
2011 Visible minority 23 16 20 5 4 24 8 57 13 93
2011 Non-visible minority 17 23 14 8 4 16 17 61 19 496
2008 Visible minority 27 22 16 8 6 15 7 62 18 90
2008 Non-visible minority 24 28 14 8 5 11 11 66 17 640
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 10 90 90
2017 Non-visible minority 4 96 445
2014 Visible minority 8 92 85
2014 Non-visible minority 3 97 496

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 35 17

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 82 17
2014 Non-visible minority 92 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 17
2014 Non-visible minority 0 13

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 17
2014 Non-visible minority 0 13

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 17
2014 Non-visible minority 0 13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 17
2014 Non-visible minority 0 13

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 38 17

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 45 17

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 17

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 40 17
2014 Non-visible minority 54 13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 17

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 17
2014 Non-visible minority 0 13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 28 17

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 17

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 17

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 17
2014 Non-visible minority 0 13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 64 17

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 17
2014 Non-visible minority 0 13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 17
2014 Non-visible minority 0 13

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 17

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 29 17
2014 Non-visible minority 76 13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 17
2014 Non-visible minority 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 58 17
2014 Non-visible minority 39 13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-visible minority 94 6 17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 11 12 18 3 3 41 12 49 13 90
2017 Non-visible minority 14 15 14 3 1 43 10 62 8 445
2014 Visible minority 15 6 15 5 5 45 9 46 20 85
2014 Non-visible minority 15 11 15 2 1 48 8 59 7 497

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 26 27 15 4 4 21 3 70 11 90
2017 Non-visible minority 28 34 12 4 1 18 3 78 6 446
2014 Visible minority 30 15 21 3 6 22 2 60 12 85
2014 Non-visible minority 32 26 17 2 1 20 2 74 4 497
2011 Visible minority 25 16 21 5 4 28 0 57 14 93
2011 Non-visible minority 36 33 12 1 1 16 0 83 3 496
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 25 26 22 12 9 2 3 55 22 90
2017 Non-visible minority 28 26 22 10 12 1 0 55 22 446

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 9 34 26 19 10 0 3 44 30 90
2017 Non-visible minority 12 28 32 17 11 0 1 40 28 446

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 16 37 23 14 6 1 2 55 21 87
2017 Non-visible minority 16 34 26 13 8 0 1 51 22 446

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 25 27 20 13 11 1 2 54 24 89
2017 Non-visible minority 22 24 27 18 8 0 1 47 26 447

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 29 16 10 9 0 7 63 20 90
2017 Non-visible minority 24 32 22 9 7 0 5 59 18 447

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 26 27 24 10 10 0 2 55 21 90
2017 Non-visible minority 23 26 30 13 9 0 0 49 21 445

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 26 40 19 5 7 0 2 68 13 90
2017 Non-visible minority 31 39 18 8 3 0 0 71 11 445

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 23 41 17 11 5 0 2 66 17 89
2017 Non-visible minority 26 33 26 11 3 0 1 60 14 445

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 19 37 21 13 7 0 2 58 21 90
2017 Non-visible minority 30 36 21 8 5 0 0 66 13 445

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 33 34 18 8 4 0 3 69 13 90
2017 Non-visible minority 33 35 21 7 2 0 1 69 9 441

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 64 25 6 1 1 1 2 92 2 90
2017 Non-visible minority 65 19 9 4 2 0 0 85 6 447

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 68 15 6 5 2 0 2 86 8 90
2017 Non-visible minority 82 9 4 1 1 0 2 93 3 447

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 63 16 12 7 0 0 2 81 7 90
2017 Non-visible minority 64 22 9 2 1 0 1 87 4 445

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 52 19 12 8 5 2 2 74 13 89
2017 Non-visible minority 69 16 8 4 2 0 1 85 6 446

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 59 6 7 0 0 0 28 90 0 90
2017 Non-visible minority 59 11 5 1 0 0 23 92 2 446

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 66 17 7 0 1 0 9 91 1 90
2017 Non-visible minority 71 19 4 1 1 0 4 94 2 447

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 74 15 3 4 0 2 3 94 4 90
2017 Non-visible minority 85 7 3 1 1 0 3 95 2 447

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 50 34 9 2 2 0 2 86 4 90
2017 Non-visible minority 56 28 10 3 2 0 1 85 5 447

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 11 34 36 9 6 0 3 47 16 90
2017 Non-visible minority 10 30 41 13 5 0 0 40 18 447

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 9 16 36 32 6 0 1 39 25 90
2017 Non-visible minority 7 17 40 25 11 0 0 36 24 447

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 39 13 10 5 4 1 70 16 89
2017 Non-visible minority 25 47 17 6 3 3 0 74 9 447

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 24 34 17 10 12 2 1 61 22 90
2017 Non-visible minority 22 45 17 11 4 2 0 67 16 447
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 19 81 90
2017 Non-visible minority 10 90 446
2014 Visible minority 13 87 85
2014 Non-visible minority 9 91 495

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 69 31 17
2017 Non-visible minority 79 21 43
2014 Visible minority 82 18 11
2014 Non-visible minority 68 32 45

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 68 0 16 8 8 0 0 68 16 12
2017 Non-visible minority 53 23 3 18 3 0 0 76 21 34
2014 Non-visible minority 59 25 10 3 3 0 0 84 7 31
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 20 18 11 15 4 2 31 69 90
2017 Non-visible minority 26 23 22 14 10 5 1 28 72 446

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 13 58
2017 Non-visible minority 20 302

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 50 58
2017 Non-visible minority 42 302

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 18 58
2017 Non-visible minority 15 302

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 24 58
2017 Non-visible minority 30 302

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Visible minority 8 58
2017 Non-visible minority 11 302

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 34 58
2017 Non-visible minority 43 302

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Visible minority 9 56 19 10 0 5 52
2017 Non-visible minority 7 48 23 10 5 7 296

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 22 31 10 19 8 2 9 59 30 58
2017 Non-visible minority 16 29 17 15 13 2 8 50 31 303

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 6 12 12 18 40 2 10 20 66 58
2017 Non-visible minority 3 10 16 19 41 2 9 15 68 303
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