2017 Public Service Employee Survey Results for Department of Finance Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 55 9 8 5 0 0 78 13 22
2017 Not a person with a disability 42 46 4 6 2 0 0 88 8 511
2014 Person with a disability 43 44 0 12 0 0 0 88 12 25
2014 Not a person with a disability 41 46 5 7 1 0 0 88 8 558
2011 Person with a disability 9 60 0 20 11 0 0 69 31 10
2011 Not a person with a disability 32 40 5 14 9 0 0 72 23 577
2008 Person with a disability 36 33 11 16 4 0 0 70 20 27
2008 Not a person with a disability 50 41 2 5 1 0 0 91 6 703

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 70 26 0 0 5 0 0 95 5 22
2017 Not a person with a disability 74 18 4 2 1 1 0 94 3 510
2014 Person with a disability 67 29 4 0 0 0 0 96 0 25
2014 Not a person with a disability 70 19 4 3 1 2 1 91 5 558
2011 Person with a disability 60 20 9 11 0 0 0 80 11 10
2011 Not a person with a disability 72 17 4 4 2 1 1 91 6 577
2008 Person with a disability 66 15 0 8 7 4 0 85 15 27
2008 Not a person with a disability 73 21 3 3 0 0 0 94 3 702

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 55 23 8 5 9 0 0 78 14 22
2017 Not a person with a disability 63 19 5 9 4 0 1 82 13 511
2014 Person with a disability 59 25 4 8 4 0 0 84 12 25
2014 Not a person with a disability 58 19 6 10 7 0 1 78 16 557
2011 Person with a disability 61 19 0 9 11 0 0 80 20 10
2011 Not a person with a disability 62 17 7 10 4 0 0 79 14 577
2008 Person with a disability 62 15 4 4 15 0 0 78 18 27
2008 Not a person with a disability 58 21 6 10 6 0 0 79 16 704

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 30 0 17 9 0 0 74 26 22
2017 Not a person with a disability 48 38 5 7 2 0 0 86 9 511
2014 Person with a disability 32 40 8 16 4 0 0 72 19 25
2014 Not a person with a disability 42 35 9 10 5 0 0 77 14 557
2011 Person with a disability 31 20 9 31 9 0 0 51 40 10
2011 Not a person with a disability 43 37 8 8 3 0 0 81 11 578

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 43 9 0 5 0 0 86 5 22
2017 Not a person with a disability 36 40 11 10 2 0 0 76 12 509
2014 Person with a disability 28 28 12 28 4 0 0 56 32 25
2014 Not a person with a disability 26 40 18 12 3 0 1 67 15 557
2011 Person with a disability 21 19 29 20 11 0 0 40 31 10
2011 Not a person with a disability 28 35 17 12 6 0 2 65 18 578
2008 Person with a disability 32 25 8 20 7 0 8 63 29 27
2008 Not a person with a disability 31 40 15 8 4 1 2 73 12 704

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 39 15 5 5 0 0 75 10 22
2017 Not a person with a disability 51 36 5 5 3 0 0 87 8 510
2014 Person with a disability 56 20 8 4 13 0 0 75 17 25
2014 Not a person with a disability 50 35 8 5 2 0 0 86 7 559
2011 Not a person with a disability 47 37 7 5 4 0 0 84 9 576
2008 Person with a disability 25 48 11 12 4 0 0 74 15 27
2008 Not a person with a disability 45 38 9 6 2 0 0 82 8 705

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 61 30 4 0 5 0 0 91 5 22
2017 Not a person with a disability 52 38 4 3 2 0 0 90 6 509
2014 Person with a disability 44 35 8 4 8 0 0 79 13 25
2014 Not a person with a disability 53 35 7 4 1 0 0 88 5 558
2011 Person with a disability 41 29 0 20 9 0 0 71 29 10
2011 Not a person with a disability 51 36 5 5 3 0 0 87 8 577
2008 Person with a disability 37 33 11 4 14 0 0 70 19 27
2008 Not a person with a disability 48 41 6 3 2 0 0 89 5 705

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 60 35 0 0 5 0 0 95 5 22
2017 Not a person with a disability 56 32 6 5 1 0 0 88 6 507
2014 Person with a disability 52 19 12 4 8 4 0 75 13 25
2014 Not a person with a disability 53 32 10 4 1 0 0 85 5 559

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 26 14 9 4 0 0 73 14 22
2017 Not a person with a disability 40 35 10 8 6 0 0 76 14 506
2014 Person with a disability 19 28 28 16 8 0 0 48 24 25
2014 Not a person with a disability 38 34 12 9 6 0 1 73 16 559
2011 Person with a disability 29 20 31 11 9 0 0 49 20 10
2011 Not a person with a disability 34 36 9 12 7 1 1 72 19 578

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 17 5 10 22 0 26 50 43 22
2017 Not a person with a disability 23 25 10 13 15 2 12 57 32 510
2014 Person with a disability 16 13 12 12 23 11 12 38 46 25
2014 Not a person with a disability 19 19 10 14 26 2 12 43 46 559
2011 Person with a disability 20 20 0 19 31 0 11 45 55 10
2011 Not a person with a disability 17 17 9 19 26 1 11 38 51 578
2008 Person with a disability 30 11 8 14 22 4 11 48 43 27
2008 Not a person with a disability 27 22 9 12 20 2 9 54 35 703

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 46 7 0 10 0 0 83 10 22
2017 Not a person with a disability 40 47 5 5 2 0 0 87 7 511
2014 Person with a disability 24 55 0 12 8 0 0 79 21 25
2014 Not a person with a disability 38 44 9 7 2 0 0 82 9 559
2011 Person with a disability 40 21 20 9 9 0 0 61 19 10
2011 Not a person with a disability 37 41 10 7 5 0 0 77 12 577
2008 Person with a disability 29 40 12 11 7 0 0 69 19 27
2008 Not a person with a disability 39 40 11 7 3 0 0 78 11 703

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 32 8 5 10 0 0 78 15 22
2017 Not a person with a disability 33 39 13 11 4 0 0 72 15 510
2014 Person with a disability 24 36 20 8 8 4 0 62 17 25
2014 Not a person with a disability 28 40 15 12 5 0 0 68 16 559
2011 Person with a disability 40 21 0 20 19 0 0 61 39 10
2011 Not a person with a disability 29 40 14 9 7 0 0 70 16 578

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 50 4 9 4 0 0 83 13 22
2017 Not a person with a disability 35 45 9 9 2 0 0 79 11 511

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 64 32 4 0 0 0 0 96 0 22
2017 Not a person with a disability 47 40 7 5 2 0 0 86 6 511
2014 Person with a disability 40 36 12 8 0 4 0 79 9 25
2014 Not a person with a disability 48 39 8 2 1 0 1 88 3 559
2011 Person with a disability 21 40 9 29 0 0 0 61 29 10
2011 Not a person with a disability 45 40 10 4 2 0 0 84 6 578
2008 Person with a disability 32 45 11 8 4 0 0 77 12 27
2008 Not a person with a disability 45 37 9 5 3 0 0 83 8 705

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 29 11 5 14 0 0 71 19 22
2017 Not a person with a disability 36 41 10 8 5 0 0 77 13 508

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 49 4 5 0 0 0 91 5 22
2017 Not a person with a disability 53 36 6 4 1 0 0 89 5 509
2014 Person with a disability 64 19 8 8 0 0 0 83 8 25
2014 Not a person with a disability 59 30 9 2 0 0 0 89 2 558
2011 Person with a disability 51 31 0 9 9 0 0 81 19 10
2011 Not a person with a disability 54 31 9 4 1 0 0 85 5 576

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 40 8 5 0 0 0 87 5 22
2017 Not a person with a disability 40 40 10 8 3 0 0 80 10 509
2014 Person with a disability 20 48 12 8 4 8 0 74 14 25
2014 Not a person with a disability 33 46 9 10 2 0 0 79 12 559
2011 Person with a disability 0 51 0 31 19 0 0 51 49 10
2011 Not a person with a disability 34 43 10 10 3 0 0 77 13 574

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 46 0 0 14 0 0 86 14 22
2017 Not a person with a disability 39 36 12 9 3 0 0 76 12 510
2014 Person with a disability 39 32 12 12 4 0 0 72 16 25
2014 Not a person with a disability 35 40 14 8 3 0 1 75 11 559

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 41 9 5 5 0 0 81 9 22
2017 Not a person with a disability 38 42 9 8 2 0 1 81 9 510
2014 Person with a disability 23 40 20 13 0 4 0 66 13 25
2014 Not a person with a disability 39 39 11 7 2 0 1 80 9 558
2011 Person with a disability 11 41 29 19 0 0 0 52 19 10
2011 Not a person with a disability 40 37 12 5 3 1 2 80 8 578

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 53 26 16 0 5 0 0 79 5 22
2017 Not a person with a disability 46 42 6 4 2 0 0 88 6 509
2014 Person with a disability 36 47 0 8 8 0 0 83 17 25
2014 Not a person with a disability 45 39 10 4 2 0 0 84 6 558
2011 Person with a disability 51 20 11 0 19 0 0 71 19 10
2011 Not a person with a disability 42 40 9 6 4 0 0 82 9 577
2008 Person with a disability 37 48 4 4 7 0 0 85 11 27
2008 Not a person with a disability 44 40 8 6 1 0 0 84 7 705

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 44 25 9 5 14 0 4 72 19 22
2017 Not a person with a disability 24 41 21 9 5 0 0 65 14 510
2014 Person with a disability 37 23 20 12 8 0 0 60 20 25
2014 Not a person with a disability 27 37 20 8 7 0 0 64 15 559
2011 Person with a disability 20 39 21 11 9 0 0 59 20 10
2011 Not a person with a disability 26 39 19 9 7 0 0 65 17 578
2008 Person with a disability 21 41 15 15 8 0 0 62 23 27
2008 Not a person with a disability 22 41 19 10 7 1 0 64 17 704

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 22 36 14 15 0 5 30 32 22
2017 Not a person with a disability 6 22 42 19 9 0 2 28 28 509
2014 Person with a disability 4 20 36 20 12 4 4 35 26 25
2014 Not a person with a disability 4 19 46 21 8 1 0 30 24 558
2011 Person with a disability 9 29 52 0 0 9 0 0 43 10
2011 Not a person with a disability 8 21 41 19 8 1 2 28 30 576
2008 Person with a disability 15 23 29 18 8 0 7 29 41 27
2008 Not a person with a disability 12 26 38 17 4 1 1 21 39 704

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 0 18 33 31 0 5 67 14 22
2017 Not a person with a disability 4 10 22 34 27 1 2 63 15 507
2014 Person with a disability 0 12 12 36 24 12 4 71 15 25
2014 Not a person with a disability 2 11 22 41 21 1 2 64 13 556
2011 Person with a disability 9 0 0 31 21 20 19 85 15 10
2011 Not a person with a disability 3 7 18 43 24 1 4 70 11 577
2008 Person with a disability 4 22 28 19 12 4 11 36 30 27
2008 Not a person with a disability 10 18 25 27 15 3 3 44 29 701

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 4 44 25 14 0 0 39 17 22
2017 Not a person with a disability 8 18 36 22 15 1 1 37 26 506
2014 Person with a disability 12 31 20 20 8 4 4 30 48 25
2014 Not a person with a disability 10 23 35 21 8 2 1 30 34 558
2011 Not a person with a disability 15 21 33 18 9 0 4 29 37 576
2008 Person with a disability 19 19 19 23 16 0 4 41 40 26
2008 Not a person with a disability 18 21 32 18 6 2 2 25 41 704

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 9 22 30 20 0 0 50 27 22
2017 Not a person with a disability 7 18 36 27 10 0 1 38 26 508
2014 Person with a disability 0 32 37 16 8 4 4 26 35 25
2014 Not a person with a disability 5 20 40 22 11 1 1 33 26 559
2011 Person with a disability 0 52 39 9 0 0 0 9 52 10
2011 Not a person with a disability 8 21 39 21 9 0 2 30 30 573
2008 Person with a disability 11 23 33 22 8 0 4 31 35 27
2008 Not a person with a disability 7 24 35 24 7 1 2 32 31 703

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 9 23 21 19 0 5 43 33 22
2017 Not a person with a disability 9 21 29 24 15 1 2 40 30 508
2014 Person with a disability 16 16 28 11 20 4 4 34 35 25
2014 Not a person with a disability 9 19 33 23 11 1 3 36 29 558
2011 Person with a disability 9 39 21 11 0 11 9 13 60 10
2011 Not a person with a disability 11 20 31 22 11 2 4 35 32 574
2008 Person with a disability 19 18 25 19 12 0 7 34 39 27
2008 Not a person with a disability 13 20 28 22 12 2 3 37 34 700

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 4 14 36 28 0 4 66 19 22
2017 Not a person with a disability 7 16 27 26 18 3 3 46 25 507
2014 Person with a disability 0 20 12 36 20 7 4 64 23 25
2014 Not a person with a disability 4 11 28 35 17 2 3 55 16 557
2011 Person with a disability 0 9 39 11 32 9 0 47 10 10
2011 Not a person with a disability 6 12 28 30 19 2 4 52 19 575
2008 Person with a disability 19 32 19 15 11 0 4 27 53 27
2008 Not a person with a disability 16 19 27 21 10 3 4 33 37 701

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 8 36 24 19 0 0 43 21 22
2017 Not a person with a disability 7 16 31 29 12 1 3 43 24 508
2014 Person with a disability 8 12 37 27 8 4 4 39 22 25
2014 Not a person with a disability 5 18 34 25 10 4 3 38 25 556
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 70 21 0 9 0 0 0 91 9 22
2017 Not a person with a disability 65 22 5 5 2 1 1 88 7 510
2014 Person with a disability 72 25 4 0 0 0 0 96 0 25
2014 Not a person with a disability 65 20 5 6 3 0 1 86 9 559
2011 Person with a disability 71 19 0 11 0 0 0 89 11 10
2011 Not a person with a disability 65 19 5 7 3 0 1 85 10 578
2008 Person with a disability 59 26 0 8 7 0 0 85 15 27
2008 Not a person with a disability 61 23 5 6 3 0 2 86 9 703

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 25 21 13 0 0 4 64 14 22
2017 Not a person with a disability 32 30 12 8 4 7 8 73 14 511
2014 Person with a disability 24 32 12 13 4 12 4 66 20 25
2014 Not a person with a disability 36 29 12 6 3 6 9 76 10 559

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 57 14 24 5 0 0 0 71 5 22
2017 Not a person with a disability 52 29 8 7 4 1 0 81 11 511
2014 Person with a disability 35 40 4 21 0 0 0 75 21 25
2014 Not a person with a disability 51 30 7 7 4 0 0 82 11 559

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 68 22 5 0 5 0 0 90 5 22
2017 Not a person with a disability 52 31 9 6 2 0 0 83 8 511
2014 Person with a disability 43 32 16 0 0 8 0 82 0 25
2014 Not a person with a disability 50 37 5 5 1 1 1 89 6 559
2011 Person with a disability 32 49 0 19 0 0 0 81 19 10
2011 Not a person with a disability 52 32 7 6 3 1 1 85 8 578
2008 Person with a disability 29 30 18 11 12 0 0 59 23 27
2008 Not a person with a disability 45 34 7 7 3 2 1 82 11 704

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 44 13 10 5 5 22 0 74 13 22
2017 Not a person with a disability 37 30 10 8 3 10 1 75 13 511
2014 Person with a disability 28 29 4 12 4 24 0 74 21 25
2014 Not a person with a disability 43 26 9 8 2 10 2 79 11 559
2011 Person with a disability 32 11 9 28 9 11 0 48 42 10
2011 Not a person with a disability 44 26 9 7 4 9 1 77 12 577
2008 Person with a disability 21 18 22 15 12 11 0 44 30 27
2008 Not a person with a disability 42 29 7 8 5 9 1 78 14 705

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 22 24 9 5 20 0 52 18 22
2017 Not a person with a disability 13 25 14 11 7 22 8 54 26 511
2014 Person with a disability 12 23 28 8 8 20 0 44 21 25
2014 Not a person with a disability 15 26 15 13 5 21 6 55 25 559

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 60 36 0 4 0 0 0 96 4 22
2017 Not a person with a disability 62 28 3 5 2 0 0 90 8 510
2014 Person with a disability 55 28 8 8 0 0 0 83 8 25
2014 Not a person with a disability 64 29 4 2 0 0 0 93 2 558
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 46 4 9 0 0 0 87 9 22
2017 Not a person with a disability 40 39 7 9 3 1 1 80 13 510
2014 Person with a disability 32 40 8 16 4 0 0 72 20 25
2014 Not a person with a disability 37 38 13 6 4 1 1 77 10 559
2011 Person with a disability 31 20 9 11 29 0 0 51 40 10
2011 Not a person with a disability 37 37 11 10 4 0 1 75 14 578
2008 Person with a disability 36 18 8 15 19 0 4 56 35 27
2008 Not a person with a disability 35 34 10 12 6 1 1 71 19 704

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 71 9 15 0 5 0 0 80 5 22
2017 Not a person with a disability 56 28 7 5 2 2 1 85 7 510
2014 Person with a disability 47 16 16 13 4 4 0 66 17 25
2014 Not a person with a disability 48 30 11 5 2 3 1 81 7 559
2011 Person with a disability 21 40 9 20 9 0 0 61 29 10
2011 Not a person with a disability 50 27 10 6 5 2 1 79 11 578
2008 Person with a disability 40 21 11 4 19 0 4 64 25 27
2008 Not a person with a disability 45 28 11 7 5 3 1 76 13 705

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 67 13 20 0 0 0 0 80 0 22
2017 Not a person with a disability 50 36 6 5 3 0 0 86 8 511
2014 Person with a disability 39 28 20 13 0 0 0 67 13 25
2014 Not a person with a disability 45 36 10 7 2 1 0 82 9 559
2011 Person with a disability 11 49 9 21 9 0 0 60 31 10
2011 Not a person with a disability 45 34 8 9 3 0 0 79 12 578
2008 Person with a disability 40 18 14 8 19 0 0 59 27 27
2008 Not a person with a disability 40 33 9 10 6 1 0 74 16 704

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 87 9 4 0 0 0 0 96 0 22
2017 Not a person with a disability 80 13 3 3 1 0 0 93 4 511
2014 Person with a disability 72 24 4 0 0 0 0 96 0 25
2014 Not a person with a disability 77 13 4 3 2 0 1 90 5 559
2011 Person with a disability 80 20 0 0 0 0 0 100 0 10
2011 Not a person with a disability 77 13 3 3 3 0 1 91 6 578
2008 Person with a disability 70 7 4 8 11 0 0 77 19 27
2008 Not a person with a disability 78 12 4 4 3 0 0 90 6 702

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 70 17 4 0 9 0 0 87 9 22
2017 Not a person with a disability 40 26 9 7 6 6 5 74 15 509
2014 Person with a disability 24 28 20 0 12 16 0 61 15 25
2014 Not a person with a disability 35 24 14 9 4 7 7 68 16 559
2011 Person with a disability 20 11 19 20 0 11 20 44 29 10
2011 Not a person with a disability 29 26 14 13 8 5 5 61 23 578

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 68 19 8 0 5 0 0 87 5 22
2017 Not a person with a disability 55 30 7 5 3 1 1 86 8 510

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 69 17 5 4 5 0 0 86 9 22
2017 Not a person with a disability 58 28 7 3 3 1 0 87 6 510

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 63 24 4 9 0 0 0 87 9 22
2017 Not a person with a disability 54 31 6 5 2 0 0 86 8 508
2014 Person with a disability 47 29 4 16 4 0 0 76 20 25
2014 Not a person with a disability 50 33 9 6 2 1 0 84 7 557
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 25 38 14 8 2 4 9 73 12 129
2014 Not a person with a disability 31 36 13 7 1 1 9 76 9 143

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 27 14 5 5 4 0 75 10 22
2017 Not a person with a disability 48 36 8 3 2 4 0 87 5 511
2014 Person with a disability 20 28 24 4 8 15 0 57 15 25
2014 Not a person with a disability 48 32 10 3 1 6 0 85 5 559
2011 Person with a disability 41 11 29 19 0 0 0 52 19 10
2011 Not a person with a disability 36 32 13 5 4 8 1 75 10 576

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 30 5 14 5 0 0 76 19 22
2017 Not a person with a disability 46 37 9 4 2 1 0 84 7 511
2014 Person with a disability 24 39 24 4 8 0 0 63 12 25
2014 Not a person with a disability 49 35 9 4 2 1 0 85 6 558
2011 Person with a disability 32 11 29 19 9 0 0 43 28 10
2011 Not a person with a disability 39 37 12 7 5 1 0 76 12 575
2008 Person with a disability 15 25 10 23 24 4 0 41 48 27
2008 Not a person with a disability 26 34 19 9 9 3 0 62 19 704

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 40 5 9 9 0 0 76 19 22
2017 Not a person with a disability 34 41 12 6 3 3 0 78 9 510
2014 Person with a disability 13 35 32 8 4 8 0 52 13 25
2014 Not a person with a disability 34 39 14 6 2 4 0 76 9 558
2011 Person with a disability 21 21 39 9 9 0 0 43 19 10
2011 Not a person with a disability 29 44 12 9 3 4 0 75 12 578
2008 Person with a disability 7 33 20 15 11 14 0 46 31 27
2008 Not a person with a disability 16 36 16 15 9 7 0 57 26 703

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 23 12 9 9 4 0 68 19 22
2017 Not a person with a disability 28 36 15 12 5 5 0 67 17 510
2014 Person with a disability 12 28 32 16 12 0 0 40 28 25
2014 Not a person with a disability 24 33 17 12 8 5 0 61 21 559
2011 Person with a disability 21 11 29 0 9 29 0 45 13 10
2011 Not a person with a disability 18 36 16 15 8 7 0 58 25 577
2008 Person with a disability 7 25 7 18 27 15 0 38 53 27
2008 Not a person with a disability 15 30 17 14 13 10 0 51 30 705

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 44 0 14 4 0 0 81 19 22
2017 Not a person with a disability 24 41 16 14 4 2 0 66 18 510
2014 Person with a disability 8 32 28 20 4 8 0 43 26 25
2014 Not a person with a disability 23 40 17 14 3 2 0 65 18 558
2011 Person with a disability 21 31 19 11 19 0 0 52 29 10
2011 Not a person with a disability 17 44 14 16 8 2 0 61 24 578
2008 Person with a disability 4 25 15 23 22 8 4 33 51 27
2008 Not a person with a disability 17 36 16 19 9 3 0 54 29 705
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 40 14 5 4 0 0 78 9 22
2017 Not a person with a disability 31 46 13 9 1 2 0 78 10 509
2014 Person with a disability 24 36 24 8 0 8 0 65 9 25
2014 Not a person with a disability 31 44 14 7 2 2 0 76 9 558
2011 Person with a disability 31 31 28 11 0 0 0 61 11 10
2011 Not a person with a disability 29 44 15 7 2 2 0 75 9 578

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 63 32 0 0 0 5 0 100 0 22
2017 Not a person with a disability 56 35 6 1 0 2 0 93 1 509
2014 Person with a disability 44 43 0 4 0 8 0 96 4 25
2014 Not a person with a disability 55 34 6 2 1 3 0 91 2 558
2011 Person with a disability 52 29 9 9 0 0 0 81 9 10
2011 Not a person with a disability 53 33 9 1 1 4 0 89 2 578

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 70 13 9 8 0 0 0 83 8 22
2017 Not a person with a disability 45 37 9 5 3 1 0 83 8 508
2014 Person with a disability 48 28 8 8 4 4 0 80 12 25
2014 Not a person with a disability 48 32 7 6 2 3 1 84 8 559
2011 Person with a disability 60 9 0 0 20 11 0 78 22 10
2011 Not a person with a disability 43 34 11 6 2 4 1 81 8 578
2008 Person with a disability 36 22 11 12 16 0 4 60 29 27
2008 Not a person with a disability 31 35 11 10 6 5 2 71 18 703

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 40 8 14 0 0 0 78 14 22
2017 Not a person with a disability 29 35 16 10 4 5 1 69 15 508
2014 Person with a disability 29 16 20 16 4 16 0 53 24 25
2014 Not a person with a disability 28 37 19 7 3 5 1 68 11 559
2011 Person with a disability 11 20 48 21 0 0 0 31 21 10
2011 Not a person with a disability 21 36 19 11 7 5 1 61 19 576

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 12 19 13 23 9 0 40 39 22
2017 Not a person with a disability 16 21 15 12 14 17 5 47 34 509
2014 Person with a disability 12 4 20 21 24 19 0 20 55 25
2014 Not a person with a disability 15 21 15 13 13 18 4 46 34 559
2011 Person with a disability 32 0 9 29 9 11 9 40 48 10
2011 Not a person with a disability 12 16 16 14 16 20 6 38 40 576

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 51 18 11 9 4 4 3 75 14 22
2017 Not a person with a disability 52 29 6 8 2 1 1 83 11 508
2014 Person with a disability 59 29 8 0 0 0 4 92 0 25
2014 Not a person with a disability 50 25 11 8 4 1 2 78 11 559

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 85 6 4 0 5 0 0 91 5 22
2017 Not a person with a disability 69 24 3 1 0 1 1 96 1 506
2014 Person with a disability 51 28 8 4 0 0 8 87 4 25
2014 Not a person with a disability 60 24 6 2 1 6 1 91 3 559
2011 Person with a disability 51 11 29 9 0 0 0 61 9 10
2011 Not a person with a disability 62 21 7 3 1 3 4 89 3 578
2008 Person with a disability 67 10 8 8 3 4 0 81 12 27
2008 Not a person with a disability 66 21 6 2 0 2 2 91 3 705

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 36 0 5 14 0 5 80 20 22
2017 Not a person with a disability 35 35 12 11 4 3 0 72 15 506
2014 Person with a disability 23 20 24 20 13 0 0 44 33 25
2014 Not a person with a disability 28 37 13 14 5 3 1 67 20 559
2011 Person with a disability 0 32 19 31 19 0 0 32 49 10
2011 Not a person with a disability 21 35 20 13 8 2 0 58 22 578
2008 Person with a disability 22 18 10 12 30 8 0 43 46 27
2008 Not a person with a disability 28 37 17 10 6 2 1 67 16 704

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 31 5 9 24 0 0 62 33 22
2017 Not a person with a disability 32 30 11 13 10 2 2 64 24 508
2014 Person with a disability 15 25 16 16 29 0 0 40 44 25
2014 Not a person with a disability 28 28 13 13 14 2 2 58 28 558
2011 Person with a disability 11 20 11 29 29 0 0 31 59 10
2011 Not a person with a disability 26 31 12 13 14 2 2 59 28 578
2008 Person with a disability 7 22 4 26 41 0 0 29 67 27
2008 Not a person with a disability 23 34 14 12 12 3 2 60 26 702

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 38 12 5 9 9 0 72 15 22
2017 Not a person with a disability 27 42 17 8 3 4 0 72 11 507

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 32 4 9 9 0 0 78 17 22
2017 Not a person with a disability 38 37 13 5 2 4 0 79 7 506
2014 Person with a disability 44 32 8 4 4 8 0 83 9 25
2014 Not a person with a disability 42 32 12 5 2 8 0 80 7 559

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 45 5 4 9 0 0 83 13 22
2017 Not a person with a disability 35 43 10 7 3 2 0 80 10 509
2014 Person with a disability 28 28 20 12 0 12 0 64 13 25
2014 Not a person with a disability 42 36 11 6 2 3 0 80 8 559
2011 Person with a disability 29 32 19 0 20 0 0 61 20 10
2011 Not a person with a disability 33 39 13 9 4 2 0 74 13 578

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 39 5 9 0 0 0 86 9 22
2017 Not a person with a disability 55 34 5 3 1 0 0 90 5 508
2014 Person with a disability 44 28 16 8 0 4 0 75 8 25
2014 Not a person with a disability 56 34 7 3 1 0 0 90 3 559
2011 Person with a disability 41 9 19 11 9 11 0 57 22 10
2011 Not a person with a disability 49 36 9 3 2 0 0 85 5 577
2008 Person with a disability 22 33 18 16 11 0 0 56 27 27
2008 Not a person with a disability 41 36 13 6 4 0 0 78 9 705

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 50 17 19 9 5 0 0 67 14 22
2017 Not a person with a disability 54 29 11 3 2 0 0 83 6 508
2014 Person with a disability 28 44 12 12 4 0 0 72 16 25
2014 Not a person with a disability 49 32 12 6 2 0 0 80 8 559
2011 Person with a disability 31 31 9 9 9 11 0 69 21 10
2011 Not a person with a disability 42 33 13 7 4 1 0 76 10 577

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 51 35 5 4 5 0 0 86 9 22
2017 Not a person with a disability 49 35 8 5 2 0 0 85 7 509
2014 Person with a disability 32 40 20 4 4 0 0 72 8 25
2014 Not a person with a disability 48 35 10 5 2 0 0 83 7 559
2011 Person with a disability 32 19 20 9 9 11 0 57 21 10
2011 Not a person with a disability 43 35 11 7 4 1 0 79 11 577
2008 Person with a disability 14 33 16 19 15 3 0 49 35 27
2008 Not a person with a disability 36 38 14 7 4 0 0 74 11 704

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 50 23 4 14 10 0 0 72 24 22
2017 Not a person with a disability 44 26 14 8 4 2 1 72 13 508
2014 Person with a disability 24 32 19 12 4 4 4 61 18 25
2014 Not a person with a disability 41 27 16 8 5 3 0 70 14 559
2011 Person with a disability 20 31 20 11 19 0 0 51 29 10
2011 Not a person with a disability 41 28 13 7 8 3 0 71 16 578
2008 Person with a disability 11 22 15 19 27 6 0 35 49 27
2008 Not a person with a disability 34 27 17 11 8 4 0 63 19 703
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Person with a disability 28 48 24 22
2017 Not a person with a disability 31 33 36 510
2014 Person with a disability 40 48 12 25
2014 Not a person with a disability 35 34 31 558
2011 Person with a disability 48 11 41 10
2011 Not a person with a disability 37 31 32 578

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Not a person with a disability 11 32 46 6 1 3 158
2014 Person with a disability 10 19 40 20 9999 10 10
2014 Not a person with a disability 7 31 47 10 9999 4 196
2011 Not a person with a disability 11 29 41 13 9999 5 216
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 22 78 22
2017 Not a person with a disability 13 87 510
2014 Person with a disability 34 66 24
2014 Not a person with a disability 12 88 557

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 42 66
2014 Not a person with a disability 35 65

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 64 66
2014 Not a person with a disability 74 65

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 66

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 66
2014 Not a person with a disability 0 65

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 10 66

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 43 66
2014 Not a person with a disability 38 65

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 38 66
2014 Not a person with a disability 43 65

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 45 66
2014 Not a person with a disability 46 65

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 47 66
2014 Not a person with a disability 45 65

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 33 66
2014 Not a person with a disability 30 65

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 58 66
2014 Not a person with a disability 45 65

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 27 66
2014 Not a person with a disability 32 65

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 48 66
2014 Not a person with a disability 41 65

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 31 66
2014 Not a person with a disability 27 65

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 14 66

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 58 66
2014 Not a person with a disability 31 66

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 22 66
2014 Not a person with a disability 24 66

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 66
2014 Not a person with a disability 17 66

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 66

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 15 66
2014 Not a person with a disability 8 66

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 31 66
2014 Not a person with a disability 34 66

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 25 65
2014 Not a person with a disability 16 63

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 65
2014 Not a person with a disability 8 63

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 17 65
2014 Not a person with a disability 12 63

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 19 65
2014 Not a person with a disability 17 63

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 22 65
2014 Not a person with a disability 17 63

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 65
2014 Not a person with a disability 8 63

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 15 65
2014 Not a person with a disability 11 63

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 34 65
2014 Not a person with a disability 20 63

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 65

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 49 65
2014 Not a person with a disability 40 63

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 52 65
2014 Not a person with a disability 44 63

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 65

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 84 16 66

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 13 14 17 14 28 4 33 46 22
2017 Not a person with a disability 14 17 15 5 4 36 10 57 16 511
2014 Person with a disability 8 8 20 16 4 27 17 29 35 25
2014 Not a person with a disability 16 11 15 4 2 42 10 57 12 559

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 36 14 17 5 15 0 58 26 22
2017 Not a person with a disability 28 33 14 5 3 15 3 74 9 510
2014 Person with a disability 20 12 24 16 4 20 4 42 26 25
2014 Not a person with a disability 30 28 18 4 2 17 1 71 7 559
2011 Person with a disability 31 29 19 0 0 21 0 76 0 10
2011 Not a person with a disability 29 35 16 3 2 15 1 76 6 577
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 26 3 0 0 5 29 95 0 22
2017 Not a person with a disability 18 42 12 8 3 1 16 72 14 511
2014 Person with a disability 20 33 12 12 4 4 16 66 19 25
2014 Not a person with a disability 18 37 14 10 3 2 17 67 16 559
2011 Person with a disability 9 59 11 0 0 0 21 86 0 10
2011 Not a person with a disability 14 39 12 13 4 1 16 64 21 578
2008 Person with a disability 33 33 12 11 11 0 0 66 23 27
2008 Not a person with a disability 19 41 10 12 5 1 12 69 20 705

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 0 0 19 9 8 42 22 0 48 22
2017 Not a person with a disability 9 13 17 4 2 38 16 47 15 509
2014 Person with a disability 4 13 32 0 4 28 20 32 7 25
2014 Not a person with a disability 6 9 17 6 5 36 20 36 25 559
2011 Person with a disability 0 0 20 20 9 40 11 0 59 10
2011 Not a person with a disability 5 8 22 7 6 35 18 27 27 578

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 21 4 4 4 0 24 84 11 22
2017 Not a person with a disability 27 27 10 5 2 13 16 77 9 508
2014 Person with a disability 16 25 20 4 0 20 16 63 6 25
2014 Not a person with a disability 21 22 13 5 2 19 17 68 11 558
2011 Person with a disability 20 19 20 9 0 11 21 57 14 10
2011 Not a person with a disability 20 24 14 6 2 16 18 66 12 578
2008 Person with a disability 29 18 20 19 4 10 0 53 25 27
2008 Not a person with a disability 29 27 13 4 2 13 12 75 7 702

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 16 9 4 8 10 24 67 19 22
2017 Not a person with a disability 23 26 13 7 2 14 16 69 13 511
2014 Person with a disability 17 16 24 4 4 24 12 51 12 25
2014 Not a person with a disability 18 18 15 6 6 20 16 58 19 559
2011 Person with a disability 11 0 29 19 0 20 21 18 32 10
2011 Not a person with a disability 19 22 14 8 4 17 16 61 18 578
2008 Person with a disability 29 33 15 12 4 4 4 67 17 27
2008 Not a person with a disability 24 27 14 8 5 12 11 65 17 704
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 5 95 509
2014 Not a person with a disability 3 97 558

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 36 25
2014 Not a person with a disability 28 18

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 75 25
2014 Not a person with a disability 89 18

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 25
2014 Not a person with a disability 0 18

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 24 24
2014 Not a person with a disability 28 18

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 41 24

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 36 24

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 24

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 36 24
2014 Not a person with a disability 46 18

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 24

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 24
2014 Not a person with a disability 0 18

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 30 25

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 25

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 25
2014 Not a person with a disability 0 18

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 60 25
2014 Not a person with a disability 55 18

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 25
2014 Not a person with a disability 0 18

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 19 25

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 25

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 25
2014 Not a person with a disability 0 18

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 19 25

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 31 25
2014 Not a person with a disability 56 18

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 25
2014 Not a person with a disability 0 18

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 58 25
2014 Not a person with a disability 44 18

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 25

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 87 13 25

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 5 5 23 9 5 42 12 21 30 22
2017 Not a person with a disability 14 15 14 2 1 43 10 62 8 509
2014 Person with a disability 8 8 28 12 4 31 8 27 27 25
2014 Not a person with a disability 15 10 15 2 1 48 8 59 7 559

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 39 14 5 9 15 0 68 16 22
2017 Not a person with a disability 29 32 13 4 1 18 3 77 7 510
2014 Person with a disability 20 16 28 4 4 28 0 50 11 25
2014 Not a person with a disability 32 25 17 2 2 20 2 73 5 559
2011 Person with a disability 31 41 28 0 0 0 0 72 0 10
2011 Not a person with a disability 35 31 13 2 2 18 0 80 4 578
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 9 21 10 29 5 0 37 41 22
2017 Not a person with a disability 28 27 22 10 11 1 1 55 22 510

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 18 13 35 14 0 5 36 51 22
2017 Not a person with a disability 11 29 32 17 10 0 1 41 27 510

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 39 0 22 14 5 5 60 40 22
2017 Not a person with a disability 17 34 27 13 7 0 1 52 21 507

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 18 18 21 19 0 4 40 41 22
2017 Not a person with a disability 22 25 27 17 7 0 1 48 25 510

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 23 17 5 9 0 18 63 17 22
2017 Not a person with a disability 25 32 21 9 7 0 5 60 18 511

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 14 34 14 24 0 0 29 37 22
2017 Not a person with a disability 24 27 28 12 8 0 0 51 20 509

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 43 12 18 9 0 0 61 26 22
2017 Not a person with a disability 31 39 18 7 3 0 1 70 11 509

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 22 31 13 9 0 0 47 21 22
2017 Not a person with a disability 26 35 24 11 3 0 1 61 14 508

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 44 13 5 9 0 0 74 13 22
2017 Not a person with a disability 28 36 22 9 5 0 1 64 14 509

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 29 18 9 9 0 0 64 18 22
2017 Not a person with a disability 33 35 21 7 2 0 1 70 10 505

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 62 12 4 9 13 0 0 73 22 22
2017 Not a person with a disability 66 20 9 3 1 0 1 87 4 511

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 73 18 9 0 0 0 0 91 0 22
2017 Not a person with a disability 80 9 5 2 2 0 2 91 4 511

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 64 23 9 0 4 0 0 86 4 22
2017 Not a person with a disability 64 21 10 3 1 0 2 86 4 509

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 65 18 8 4 4 0 0 83 9 22
2017 Not a person with a disability 66 16 9 5 3 0 1 83 8 509

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 51 5 4 0 0 0 41 93 0 22
2017 Not a person with a disability 60 10 5 1 0 0 23 92 2 510

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 68 9 0 0 9 0 14 90 10 22
2017 Not a person with a disability 70 19 5 1 0 0 4 94 1 511

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 67 12 0 9 11 0 0 80 20 22
2017 Not a person with a disability 84 8 3 1 1 1 3 95 2 511

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 22 22 9 4 0 0 65 14 22
2017 Not a person with a disability 56 29 9 2 2 0 1 86 5 511

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 9 45 19 13 0 0 23 32 22
2017 Not a person with a disability 10 32 41 12 5 0 0 42 17 511

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 28 23 23 8 0 0 32 45 22
2017 Not a person with a disability 6 16 40 26 10 0 0 37 23 511

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 38 9 4 0 6 0 86 4 22
2017 Not a person with a disability 24 46 16 7 3 3 0 73 10 510

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 25 9 23 13 5 0 51 39 22
2017 Not a person with a disability 22 44 17 10 5 2 0 67 16 511
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 50 50 22
2017 Not a person with a disability 9 91 510
2014 Person with a disability 44 56 25
2014 Not a person with a disability 8 92 557

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 82 18 11
2017 Not a person with a disability 74 26 48
2014 Person with a disability 91 9 11
2014 Not a person with a disability 65 35 45

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 50 19 5 20 5 0 0 69 25 36
2014 Person with a disability 59 10 10 10 10 0 0 69 20 10
2014 Not a person with a disability 51 36 7 3 0 3 0 90 3 30
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 11 26 9 18 14 0 26 74 22
2017 Not a person with a disability 27 22 21 14 10 4 1 29 71 510

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 33 14
2017 Not a person with a disability 19 343

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 73 14
2017 Not a person with a disability 42 343

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 35 14
2017 Not a person with a disability 15 343

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 33 14
2017 Not a person with a disability 29 343

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Person with a disability 35 14
2017 Not a person with a disability 9 343

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 14 14
2017 Not a person with a disability 43 343

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Person with a disability 8 32 28 13 5 14 14
2017 Not a person with a disability 7 50 22 9 4 7 331

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 26 16 14 14 0 16 47 34 14
2017 Not a person with a disability 17 30 15 16 12 2 8 52 31 344

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 0 0 14 29 50 0 8 0 85 14
2017 Not a person with a disability 3 11 15 19 41 2 9 17 66 344
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