2017 Public Service Employee Survey Results for Department of Finance Canada by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	47	5	6	3	86	9	269
2017	Female gender	43	45	4	6	2	88	8	264
2014	Male gender	41	46	6	6	1	87	7	293
2014	Female gender	41	47	3	8	1	88	9	286
2011	Male gender	29	44	5	13	9	73	22	278
2011	Female gender	35	37	4	15	10	71	24	270
2008	Male gender	47	40	5	7	1	87	8	341
2008	Female gender	52	42	1	5	1	94	6	382

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	72	19	4	2	1	1	1	92	3	269
2017	Female gender	76	17	3	1	1	1	0	95	2	263
2014	Male gender	69	18	5	3	2	2	1	89	5	293
2014	Female gender	71	21	2	4	0	1	0	94	4	286
2011	Male gender	72	16	3	5	1	2	1	91	6	278
2011	Female gender	69	19	4	4	3	0	1	89	6	270
2008	Male gender	69	22	2	4	1	1	1	92	5	341
2008	Female gender	76	19	3	1	1	0	0	95	2	381

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	63	18	6	8	4	1	82	12	269
2017	Female gender	63	19	4	9	4	0	83	14	264
2014	Male gender	59	17	8	9	7	1	76	15	292
2014	Female gender	58	21	3	11	7	1	79	17	286
2011	Male gender	64	15	7	9	5	0	79	13	278
2011	Female gender	61	19	6	10	5	0	80	14	270
2008	Male gender	59	19	6	10	6	0	78	16	341
2008	Female gender	58	22	6	9	6	0	80	15	382

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	36	7	9	2	82	11	269
2017	Female gender	49	40	4	6	2	89	7	264
2014	Male gender	42	35	9	10	4	77	14	293
2014	Female gender	41	35	9	10	4	76	15	286
2011	Male gender	45	37	8	7	3	82	10	279
2011	Female gender	41	37	9	9	3	78	13	270

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	41	15	9	1	0	0	74	11	268
2017	Female gender	39	40	7	10	4	0	0	79	14	263
2014	Male gender	25	42	19	10	3	0	1	68	13	292
2014	Female gender	27	37	16	15	2	1	2	65	18	286
2011	Male gender	28	33	18	13	5	0	2	62	19	279
2011	Female gender	29	35	16	11	7	0	2	65	19	270
2008	Male gender	27	43	16	9	3	0	1	71	13	341
2008	Female gender	35	37	13	8	3	1	3	75	12	382

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	34	6	4	3	88	7	268
2017	Female gender	47	38	6	6	3	85	9	264
2014	Male gender	52	36	7	3	1	88	4	294
2014	Female gender	50	32	8	6	4	82	10	286
2011	Male gender	46	41	7	4	3	86	7	278
2011	Female gender	47	32	9	5	6	80	12	268
2008	Male gender	42	41	9	4	3	84	7	341
2008	Female gender	45	35	10	7	2	81	9	383

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	36	3	3	3	0	90	6	268
2017	Female gender	51	38	5	3	2	0	90	5	263
2014	Male gender	54	35	7	3	0	0	89	4	293
2014	Female gender	52	34	6	5	2	0	86	7	286
2011	Male gender	52	39	3	4	2	0	91	6	279
2011	Female gender	48	33	6	7	5	0	81	12	269
2008	Male gender	45	45	5	3	2	0	90	5	341
2008	Female gender	50	37	7	3	2	1	87	5	383

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	56	32	6	4	2	88	5	266
2017	Female gender	56	31	6	5	1	88	7	263
2014	Male gender	52	32	11	4	1	84	5	294
2014	Female gender	53	32	9	4	1	85	6	286

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	39	12	8	3	0	0	77	11	265
2017	Female gender	44	31	8	10	8	0	0	75	18	263
2014	Male gender	39	33	13	8	7	0	1	72	15	294
2014	Female gender	35	35	12	10	6	0	1	71	17	286
2011	Male gender	30	39	11	12	6	1	0	70	19	279
2011	Female gender	39	32	8	11	9	0	1	72	20	270

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	19	26	10	14	15	1	14	53	35	268
2017	Female gender	28	25	8	10	15	2	12	61	29	264
2014	Male gender	14	17	11	17	27	3	11	36	51	294
2014	Female gender	23	20	9	10	24	2	12	50	40	286
2011	Male gender	12	17	10	23	27	1	12	33	56	279
2011	Female gender	22	18	9	16	24	1	9	45	45	270
2008	Male gender	23	22	9	13	23	3	6	50	40	340
2008	Female gender	31	20	9	11	17	2	11	58	31	382

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	46	6	5	1	87	6	269
2017	Female gender	40	46	5	4	4	87	9	264
2014	Male gender	37	46	8	7	2	83	9	294
2014	Female gender	39	42	8	8	2	81	10	286
2011	Male gender	35	42	11	7	4	78	11	278
2011	Female gender	38	38	9	8	6	76	15	270
2008	Male gender	33	44	12	8	3	77	11	341
2008	Female gender	45	34	10	8	3	79	11	381

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	41	13	10	3	0	74	13	268
2017	Female gender	34	36	12	12	5	0	71	17	264
2014	Male gender	24	43	16	12	4	1	68	16	294
2014	Female gender	32	36	15	11	5	0	68	16	286
2011	Male gender	26	45	13	9	7	0	71	16	279
2011	Female gender	33	34	14	10	8	1	67	19	270

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	48	10	7	1	0	0	81	8	269
2017	Female gender	36	42	8	11	3	0	0	78	14	264

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	39	9	4	1	0	0	85	6	269
2017	Female gender	49	39	5	5	2	0	0	88	7	264
2014	Male gender	48	41	7	3	0	0	0	89	4	294
2014	Female gender	48	37	10	2	2	1	1	86	4	286
2011	Male gender	45	40	10	4	2	0	0	85	6	279
2011	Female gender	43	40	9	5	2	0	1	83	7	270
2008	Male gender	39	41	10	4	4	0	0	81	9	341
2008	Female gender	50	33	9	5	3	0	0	83	8	383

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	42	12	5	5	0	0	78	10	266
2017	Female gender	37	38	7	10	8	0	0	75	18	264

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	49	39	8	3	0	88	4	268
2017	Female gender	57	33	5	4	1	90	5	263
2014	Male gender	57	31	10	3	0	88	3	294
2014	Female gender	61	28	8	2	0	89	2	284
2011	Male gender	54	31	9	4	1	85	6	278
2011	Female gender	55	30	10	5	1	85	6	269

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	42	11	6	1	0	81	8	267
2017	Female gender	43	35	8	9	5	0	79	13	264
2014	Male gender	35	47	9	7	2	0	81	9	294
2014	Female gender	31	45	8	12	3	1	77	15	286
2011	Male gender	34	45	10	10	2	0	79	12	279
2011	Female gender	34	40	10	10	5	1	74	15	266

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	37	14	9	3	0	74	12	268
2017	Female gender	41	37	8	8	5	1	79	13	264
2014	Male gender	33	40	16	7	3	1	73	10	294
2014	Female gender	37	39	11	9	3	0	76	12	286

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	42	11	6	1	0	1	82	7	268
2017	Female gender	39	42	7	9	3	1	0	81	13	264
2014	Male gender	39	41	9	7	2	0	1	82	9	294
2014	Female gender	38	37	13	8	1	1	1	77	9	285
2011	Male gender	43	37	10	5	3	1	1	82	8	279
2011	Female gender	37	38	14	6	3	0	2	76	9	270

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	42	8	3	1	88	4	268
2017	Female gender	46	40	6	5	3	86	8	263
2014	Male gender	44	41	10	3	1	85	4	294
2014	Female gender	45	37	9	6	4	82	9	284
2011	Male gender	40	43	8	5	4	83	9	278
2011	Female gender	46	34	10	7	4	80	11	270
2008	Male gender	39	44	10	6	0	83	7	341
2008	Female gender	49	37	6	6	2	86	8	383

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	43	21	8	5	0	0	65	14	269
2017	Female gender	27	37	20	10	6	0	0	65	15	263
2014	Male gender	27	38	19	9	6	0	0	65	15	294
2014	Female gender	28	36	21	7	7	0	0	64	15	286
2011	Male gender	24	37	21	9	8	0	0	62	17	279
2011	Female gender	29	39	16	9	6	0	1	69	15	270
2008	Male gender	22	44	17	11	6	0	0	67	17	340
2008	Female gender	22	39	22	9	7	1	0	62	17	383

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	5	18	45	20	10	0	1	30	24	269
2017	Female gender	6	26	39	18	9	1	2	27	33	262
2014	Male gender	3	19	48	22	8	0	0	30	22	294
2014	Female gender	6	19	43	21	9	1	1	30	26	285
2011	Male gender	10	20	41	20	7	0	1	28	31	279
2011	Female gender	7	20	42	20	8	1	3	29	28	268
2008	Male gender	14	27	36	17	5	0	1	22	42	341
2008	Female gender	11	24	40	16	4	2	2	21	37	382

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	4	9	20	37	27	1	2	67	12	267
2017	Female gender	5	11	22	30	28	1	3	60	17	262
2014	Male gender	2	10	21	45	20	1	2	66	12	294
2014	Female gender	2	12	22	36	23	3	3	62	15	283
2011	Male gender	2	6	16	45	27	1	3	75	9	279
2011	Female gender	5	7	18	39	22	2	6	67	13	269
2008	Male gender	8	18	24	31	15	2	3	48	27	340
2008	Female gender	10	18	26	23	14	4	4	41	31	380

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	16	36	23	15	1	1	39	24	267
2017	Female gender	9	18	37	22	14	0	1	36	27	261
2014	Male gender	10	23	35	22	8	1	1	30	34	294
2014	Female gender	11	23	33	21	8	2	2	30	35	285
2011	Male gender	15	23	32	18	9	0	2	28	39	279
2011	Female gender	13	19	34	18	10	1	5	30	34	267
2008	Male gender	21	21	30	21	5	1	1	27	43	341
2008	Female gender	16	20	34	16	8	2	4	25	39	381

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	6	16	39	29	9	0	1	39	22	268
2017	Female gender	9	20	32	25	13	0	1	38	29	262
2014	Male gender	4	26	35	21	12	1	1	34	30	294
2014	Female gender	6	16	45	21	9	1	2	31	22	286
2011	Male gender	7	23	39	20	9	0	1	30	30	278
2011	Female gender	9	20	36	22	9	0	4	32	30	266
2008	Male gender	6	22	37	25	8	0	2	33	29	340
2008	Female gender	7	25	35	23	7	2	2	31	33	382

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	16	32	28	15	0	1	43	25	268
2017	Female gender	10	25	26	19	15	1	4	36	37	262
2014	Male gender	9	17	34	24	13	1	2	38	27	294
2014	Female gender	9	22	32	21	11	2	3	33	33	285
2011	Male gender	10	15	35	25	9	3	3	36	27	279
2011	Female gender	12	22	27	20	13	1	5	35	37	268
2008	Male gender	11	17	28	26	14	2	2	42	30	340
2008	Female gender	14	21	28	18	11	3	5	32	38	379

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	7	12	26	29	22	2	2	53	20	267
2017	Female gender	9	19	28	23	14	3	4	40	30	262
2014	Male gender	2	10	28	38	18	2	2	58	13	294
2014	Female gender	6	12	27	32	16	3	4	52	19	284
2011	Male gender	3	10	28	34	20	3	3	57	13	279
2011	Female gender	9	12	26	27	21	1	4	50	22	267
2008	Male gender	11	17	30	26	11	2	3	39	30	341
2008	Female gender	20	21	25	17	8	4	5	28	45	380

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	13	33	31	12	1	2	44	22	268
2017	Female gender	6	19	29	28	12	1	3	43	26	262
2014	Male gender	5	19	35	24	10	4	2	37	25	293
2014	Female gender	7	17	33	27	10	4	3	40	25	284

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	63	24	7	3	1	1	1	89	4	269
2017	Female gender	66	21	2	8	2	0	0	88	10	263
2014	Male gender	65	19	6	7	2	0	1	85	9	294
2014	Female gender	65	21	4	4	3	0	1	88	8	286
2011	Male gender	61	22	4	9	2	0	1	84	12	279
2011	Female gender	68	17	6	6	3	0	0	85	9	270
2008	Male gender	57	28	5	6	3	0	1	86	9	341
2008	Female gender	65	19	4	7	2	0	3	87	10	381

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	31	9	4	3	5	6	82	8	269
2017	Female gender	25	28	15	13	4	7	9	62	21	264
2014	Male gender	40	30	8	5	2	6	9	83	8	294
2014	Female gender	32	28	17	7	3	6	7	69	12	286

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	28	7	6	4	0	84	9	269
2017	Female gender	48	28	10	8	4	1	77	13	264
2014	Male gender	58	28	6	5	3	0	86	8	294
2014	Female gender	43	33	8	11	4	0	76	15	286

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	33	7	5	1	0	0	87	6	269
2017	Female gender	50	29	9	7	4	1	0	79	11	264
2014	Male gender	57	33	5	2	1	0	1	91	4	294
2014	Female gender	42	41	6	7	1	2	0	86	9	286
2011	Male gender	54	36	5	3	1	1	0	90	4	279
2011	Female gender	48	30	8	8	4	1	1	79	12	270
2008	Male gender	47	36	7	5	3	2	1	85	8	341
2008	Female gender	43	32	9	10	4	2	0	77	14	382

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	30	10	8	2	9	1	79	11	269
2017	Female gender	34	28	10	9	5	13	1	72	16	264
2014	Male gender	47	26	8	6	2	9	1	82	9	294
2014	Female gender	37	27	9	10	2	13	2	75	15	286
2011	Male gender	47	29	9	4	2	9	1	83	7	279
2011	Female gender	40	22	11	10	7	9	1	69	19	270
2008	Male gender	41	33	7	7	5	7	1	80	13	341
2008	Female gender	42	26	8	9	5	10	1	75	16	383

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	28	15	8	6	21	7	61	19	269
2017	Female gender	10	23	15	14	8	24	7	47	31	264
2014	Male gender	18	28	16	10	3	20	5	61	18	294
2014	Female gender	12	24	15	16	7	21	5	48	31	286

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	65	27	2	4	1	93	5	268
2017	Female gender	58	29	3	7	3	87	10	264
2014	Male gender	71	25	3	1	0	95	1	294
2014	Female gender	57	34	5	4	0	91	4	285

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	41	7	9	2	0	0	82	11	268
2017	Female gender	39	38	8	10	4	1	1	78	14	264
2014	Male gender	31	46	12	5	3	1	0	78	9	294
2014	Female gender	43	30	13	7	4	1	1	75	11	286
2011	Male gender	35	40	10	10	4	0	0	75	14	279
2011	Female gender	38	34	11	10	5	0	1	73	16	270
2008	Male gender	31	39	12	12	5	1	0	71	17	341
2008	Female gender	39	28	9	12	9	1	2	70	21	383

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	61	26	5	4	2	1	0	89	6	268
2017	Female gender	52	26	9	6	3	3	1	81	10	264
2014	Male gender	50	30	9	6	2	3	0	83	8	294
2014	Female gender	46	28	13	5	2	3	2	78	7	286
2011	Male gender	54	28	8	4	4	1	1	84	8	279
2011	Female gender	47	24	12	9	5	2	1	73	14	270
2008	Male gender	45	31	10	8	4	2	1	79	12	341
2008	Female gender	45	24	12	7	6	4	1	73	14	383

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	52	38	6	2	2	0	0	90	4	269
2017	Female gender	50	31	7	8	3	0	1	82	12	264
2014	Male gender	44	38	9	8	1	0	0	82	9	294
2014	Female gender	46	32	11	6	2	2	1	81	9	286
2011	Male gender	49	34	7	7	2	0	0	83	10	279
2011	Female gender	41	33	9	11	5	0	1	74	16	270
2008	Male gender	37	38	10	9	5	0	0	76	14	341
2008	Female gender	43	28	9	11	7	1	1	72	19	382

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	78	13	4	3	1	0	92	4	269
2017	Female gender	82	12	1	2	1	1	95	3	264
2014	Male gender	75	15	5	3	1	1	90	5	294
2014	Female gender	79	12	3	3	2	1	92	5	286
2011	Male gender	78	13	3	3	2	1	92	4	279
2011	Female gender	75	14	3	4	4	1	89	7	270
2008	Male gender	76	13	4	4	3	0	89	7	338
2008	Female gender	79	10	4	3	3	1	90	6	383

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	29	9	9	4	6	3	75	15	268
2017	Female gender	43	23	9	5	8	6	7	75	15	263
2014	Male gender	32	26	15	11	3	8	4	66	17	294
2014	Female gender	36	23	12	6	7	6	9	70	15	286
2011	Male gender	28	29	17	13	5	4	5	62	19	279
2011	Female gender	30	24	10	13	11	7	5	61	28	270

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	57	30	5	4	2	0	0	88	6	268
2017	Female gender	54	28	7	6	3	1	1	83	9	264

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	59	30	4	3	2	1	0	90	5	268
2017	Female gender	58	24	9	4	4	1	0	83	8	264

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	60	28	7	3	1	0	0	88	5	267
2017	Female gender	51	33	6	8	3	0	0	84	11	263
2014	Male gender	50	34	8	6	2	1	0	84	8	293
2014	Female gender	50	32	9	6	2	0	1	83	8	285

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	38	14	9	0	3	14	73	10	70
2017	Female gender	31	36	13	9	3	5	3	72	14	62
2014	Male gender	28	45	12	5	1	1	7	80	7	82
2014	Female gender	33	27	17	9	1	2	11	69	12	66

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	50	35	8	1	1	5	0	90	2	269
2017	Female gender	46	35	8	4	4	4	0	83	8	264
2014	Male gender	51	30	9	3	1	5	0	86	4	294
2014	Female gender	42	34	12	3	2	7	0	82	5	286
2011	Male gender	39	32	14	3	3	9	0	78	7	279
2011	Female gender	31	33	14	8	5	8	1	71	14	268

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	45	40	9	4	1	0	0	86	5	269
2017	Female gender	48	32	9	6	4	2	0	82	10	264
2014	Male gender	52	34	8	5	1	0	0	86	6	293
2014	Female gender	43	37	11	3	3	2	0	82	6	286
2011	Male gender	43	37	9	6	5	0	0	80	11	279
2011	Female gender	35	34	16	9	4	2	0	71	13	267
2008	Male gender	27	35	17	11	9	1	0	63	20	341
2008	Female gender	26	33	19	9	9	4	1	61	19	382

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	45	11	5	2	2	82	7	268
2017	Female gender	35	37	12	8	4	3	75	12	264
2014	Male gender	35	40	15	5	2	3	78	7	293
2014	Female gender	30	38	16	7	3	6	73	11	286
2011	Male gender	31	43	12	9	2	2	76	11	279
2011	Female gender	25	43	14	9	3	5	72	13	270
2008	Male gender	17	39	15	14	9	6	59	25	340
2008	Female gender	15	34	18	16	8	9	54	26	382

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	38	16	13	3	3	67	17	268
2017	Female gender	31	32	15	10	7	6	67	17	264
2014	Male gender	25	32	20	12	8	4	59	20	294
2014	Female gender	23	35	16	13	8	5	61	23	286
2011	Male gender	17	39	14	15	7	8	60	25	279
2011	Female gender	21	31	17	14	9	8	56	25	269
2008	Male gender	16	30	18	15	15	7	49	32	341
2008	Female gender	15	30	17	14	12	13	51	29	383

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	44	16	12	2	2	69	15	269
2017	Female gender	27	36	15	15	6	1	64	21	263
2014	Male gender	24	37	20	15	2	2	63	17	293
2014	Female gender	20	43	16	14	4	3	65	18	286
2011	Male gender	16	46	16	15	6	1	63	21	279
2011	Female gender	17	41	13	17	9	3	60	27	270
2008	Male gender	18	35	18	17	9	2	55	26	341
2008	Female gender	16	36	14	21	10	4	54	32	383

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	49	14	7	0	1	78	8	268
2017	Female gender	34	42	12	10	1	2	77	11	263
2014	Male gender	30	43	16	8	2	1	74	10	293
2014	Female gender	32	44	13	7	1	3	78	8	286
2011	Male gender	27	46	16	8	2	1	74	10	279
2011	Female gender	34	41	15	6	1	3	77	7	270

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	57	36	6	1	0	0	93	1	268
2017	Female gender	56	34	5	1	1	3	93	2	263
2014	Male gender	61	32	4	2	0	1	93	2	294
2014	Female gender	49	37	8	1	1	5	90	2	285
2011	Male gender	55	32	9	1	1	1	89	2	279
2011	Female gender	49	33	9	2	1	7	88	3	270

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	37	12	5	2	1	0	81	7	267
2017	Female gender	49	34	6	5	4	2	0	85	9	263
2014	Male gender	47	32	8	8	1	3	1	82	9	294
2014	Female gender	50	33	6	4	3	3	1	87	7	286
2011	Male gender	42	36	11	5	2	2	1	81	7	279
2011	Female gender	43	32	10	7	2	6	1	80	10	270
2008	Male gender	25	36	14	12	7	4	1	65	20	340
2008	Female gender	37	33	8	8	7	5	2	75	16	382

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	36	18	11	2	3	1	68	14	268
2017	Female gender	31	35	13	9	5	6	0	71	15	262
2014	Male gender	26	38	22	6	3	4	2	68	9	294
2014	Female gender	30	33	17	9	4	6	1	68	14	286
2011	Male gender	19	37	19	14	7	4	1	58	21	279
2011	Female gender	24	36	17	9	6	7	1	64	17	268

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	15	21	17	13	12	17	6	46	31	268
2017	Female gender	18	20	13	12	16	16	4	48	36	263
2014	Male gender	14	18	17	14	11	21	4	44	33	294
2014	Female gender	16	22	14	14	16	14	4	46	37	286
2011	Male gender	12	13	15	15	12	25	7	38	40	279
2011	Female gender	14	17	17	14	19	15	4	39	41	268

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	52	30	7	8	2	1	1	83	10	269
2017	Female gender	52	28	7	8	3	1	2	82	11	261
2014	Male gender	46	26	12	8	3	2	2	75	12	294
2014	Female gender	56	24	9	6	3	0	1	81	10	286

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	68	25	3	1	0	2	1	96	1	267
2017	Female gender	71	22	3	1	1	1	2	95	2	261
2014	Male gender	56	27	8	1	0	6	1	90	2	294
2014	Female gender	64	22	4	2	1	5	2	91	4	286
2011	Male gender	60	20	6	3	0	5	6	90	3	279
2011	Female gender	63	21	8	2	1	1	3	88	4	270
2008	Male gender	61	24	7	3	0	2	2	90	3	341
2008	Female gender	72	16	5	2	1	2	2	91	3	383

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	38	14	9	2	2	0	74	12	268
2017	Female gender	37	31	9	12	7	4	0	71	20	260
2014	Male gender	25	40	15	13	4	2	0	67	18	294
2014	Female gender	31	32	12	15	7	3	1	65	23	286
2011	Male gender	18	36	22	15	6	2	0	56	21	279
2011	Female gender	25	33	18	11	10	2	0	60	22	270
2008	Male gender	26	38	18	10	6	1	0	65	17	340
2008	Female gender	30	35	15	11	6	3	1	67	17	383

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	33	11	12	9	3	2	66	22	269
2017	Female gender	33	27	10	14	13	1	1	62	28	261
2014	Male gender	27	32	13	14	11	1	1	61	26	294
2014	Female gender	28	23	13	13	17	3	3	54	32	285
2011	Male gender	29	36	10	10	12	1	2	68	23	279
2011	Female gender	23	26	12	17	18	2	2	52	36	270
2008	Male gender	24	36	14	11	13	2	1	62	24	340
2008	Female gender	21	32	13	15	14	3	2	56	30	382

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	43	16	9	2	3	0	73	11	268
2017	Female gender	26	41	17	7	5	5	0	70	12	261

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	40	13	5	2	4	1	80	6	267
2017	Female gender	41	33	13	6	4	4	0	77	10	261
2014	Male gender	42	33	12	6	2	6	0	80	8	294
2014	Female gender	42	31	12	4	1	10	0	81	6	286

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	43	10	7	2	2	80	9	268
2017	Female gender	36	42	10	7	4	2	79	11	263
2014	Male gender	43	38	9	7	2	1	81	9	294
2014	Female gender	40	34	14	5	2	5	78	7	286
2011	Male gender	32	40	13	10	3	2	73	13	279
2011	Female gender	33	39	13	8	6	2	73	14	270

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	56	34	5	3	1	91	4	268
2017	Female gender	54	34	6	4	1	88	6	262
2014	Male gender	56	33	7	3	1	89	4	294
2014	Female gender	54	34	8	3	0	89	3	286
2011	Male gender	51	35	10	2	1	86	4	278
2011	Female gender	46	37	10	4	3	83	7	270
2008	Male gender	40	37	12	7	3	78	10	341
2008	Female gender	41	35	15	5	4	77	9	383

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	57	27	11	2	2	0	85	4	268
2017	Female gender	50	30	12	5	3	0	80	8	262
2014	Male gender	53	28	12	7	1	0	80	8	294
2014	Female gender	43	36	12	6	2	0	79	9	286
2011	Male gender	44	36	10	8	1	1	81	10	279
2011	Female gender	40	31	17	5	6	1	72	11	269

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	52	34	9	3	1	0	86	5	268
2017	Female gender	47	36	8	6	3	0	84	9	263
2014	Male gender	51	33	9	5	2	0	84	7	294
2014	Female gender	44	37	12	6	2	0	81	7	286
2011	Male gender	46	36	8	7	2	1	82	10	279
2011	Female gender	40	33	14	6	6	1	74	12	270
2008	Male gender	36	37	14	8	4	0	73	12	340
2008	Female gender	34	39	15	7	5	1	73	12	383

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	45	29	13	7	4	1	0	76	11	268
2017	Female gender	44	23	14	9	6	3	1	69	16	261
2014	Male gender	44	27	14	9	5	1	0	72	14	294
2014	Female gender	37	27	18	7	6	5	0	67	14	286
2011	Male gender	42	31	11	8	5	3	1	75	13	279
2011	Female gender	38	26	15	7	11	3	0	65	19	270
2008	Male gender	32	29	18	10	8	3	0	63	18	340
2008	Female gender	34	24	16	11	9	5	0	62	21	382

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Male gender	28	34	39	268
2017	Female gender	35	34	31	264
2014	Male gender	34	35	31	293
2014	Female gender	37	34	30	286
2011	Male gender	33	35	32	279
2011	Female gender	40	26	34	270

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Male gender	6	38	44	10	3	0	73
2017	Female gender	15	23	52	3	0	7	91
2014	Male gender	7	30	42	19	9999	3	99
2014	Female gender	8	31	52	4	9999	5	105
2011	Male gender	11	34	38	15	9999	2	93
2011	Female gender	10	23	47	11	9999	9	108

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	9	91	268
2017	Female gender	18	82	264
2014	Male gender	11	89	292
2014	Female gender	15	85	285

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	37	24
2017	Female gender	45	47
2014	Male gender	25	31
2014	Female gender	44	41

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	62	24
2017	Female gender	65	47
2014	Male gender	81	31
2014	Female gender	68	41

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	24
2017	Female gender	13	47
2014	Female gender	0	41

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Male gender	24
2017	Female gender	47
2014	Male gender	31
2014	Female gender	41

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	24
2014	Female gender	0	41

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	24

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Male gender	37	24
2017	Female gender	46	47
2014	Male gender	38	31
2014	Female gender	33	41

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Male gender	47	24
2017	Female gender	35	47
2014	Male gender	49	31
2014	Female gender	38	41

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Male gender	39	24
2017	Female gender	46	47
2014	Male gender	48	31
2014	Female gender	37	41

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Male gender	55	24
2017	Female gender	43	47
2014	Male gender	50	31
2014	Female gender	39	41

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Male gender	40	24
2017	Female gender	28	47
2014	Male gender	23	31
2014	Female gender	34	41

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Male gender	64	24
2017	Female gender	52	47
2014	Male gender	38	31
2014	Female gender	49	41

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Male gender	31	24
2017	Female gender	21	47
2014	Male gender	26	31
2014	Female gender	28	41

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Male gender	24
2014	Male gender	31
2014	Female gender	41

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Male gender	44	24
2017	Female gender	47	47
2014	Male gender	49	31
2014	Female gender	33	41

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Male gender	27	24
2017	Female gender	32	47
2014	Male gender	15	31
2014	Female gender	38	41

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Female gender	18	47

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	49	24
2017	Female gender	61	47
2014	Male gender	28	32
2014	Female gender	32	41

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Male gender	31	24
2017	Female gender	17	47
2014	Male gender	28	32
2014	Female gender	22	41

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Female gender	15	47
2014	Male gender	16	32
2014	Female gender	17	41

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Female gender	19	47

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	24
2014	Female gender	0	41

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	24
2017	Female gender	10	47
2014	Female gender	12	41

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	38	24
2017	Female gender	25	47
2014	Male gender	34	32
2014	Female gender	34	41

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Female gender	32	46
2014	Male gender	27	29

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	24

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Female gender	18	46
2014	Female gender	13	41

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Female gender	24	46
2014	Male gender	20	29
2014	Female gender	12	41

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Female gender	25	46
2014	Female gender	20	41

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Female gender	14	46

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Female gender	14	46

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	22	24
2017	Female gender	37	46
2014	Male gender	35	29
2014	Female gender	17	41

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Female gender	11	46
2014	Male gender	0	29

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	46	24
2017	Female gender	45	46
2014	Male gender	41	29
2014	Female gender	44	41

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Male gender	24
2014	Male gender	29
2014	Female gender	41

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	54	24
2017	Female gender	50	46
2014	Male gender	52	29
2014	Female gender	45	41

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	24
2017	Female gender	0	46

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	80	20	24
2017	Female gender	85	15	47

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	17	14	4	3	36	10	61	12	269
2017	Female gender	12	16	15	7	6	35	9	51	22	264
2014	Male gender	17	10	13	5	2	43	9	56	15	294
2014	Female gender	15	12	17	3	3	39	11	55	12	286

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	36	13	4	2	14	0	78	7	268
2017	Female gender	24	31	15	7	4	15	4	69	13	264
2014	Male gender	31	29	17	6	1	14	2	71	9	294
2014	Female gender	28	26	19	3	2	20	1	69	7	286
2011	Male gender	29	34	17	2	1	15	1	76	4	278
2011	Female gender	27	36	14	4	4	16	0	74	9	270

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	17	40	15	9	1	0	18	70	12	269
2017	Female gender	21	42	8	6	6	2	15	77	14	264
2014	Male gender	15	35	15	11	3	2	19	62	18	294
2014	Female gender	22	38	11	9	3	2	15	72	14	286
2011	Male gender	11	38	12	14	5	1	19	61	25	279
2011	Female gender	18	42	12	11	4	1	11	68	18	270
2008	Male gender	17	39	14	14	6	0	11	63	22	341
2008	Female gender	22	43	6	11	5	2	12	75	18	383

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	9	12	20	4	3	35	18	44	13	268
2017	Female gender	9	11	15	6	3	42	14	46	19	263
2014	Male gender	5	8	18	7	4	36	21	32	26	294
2014	Female gender	8	11	17	4	6	36	19	41	22	286
2011	Male gender	5	5	23	8	5	37	17	21	29	279
2011	Female gender	5	10	21	7	5	34	18	31	25	270

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	29	10	3	2	11	18	79	7	267
2017	Female gender	28	24	10	6	2	14	16	74	11	263
2014	Male gender	17	23	14	5	1	20	20	67	10	294
2014	Female gender	25	21	12	5	3	19	14	69	13	285
2011	Male gender	18	23	15	6	2	16	20	64	12	279
2011	Female gender	22	24	15	5	3	17	12	67	12	270
2008	Male gender	24	30	17	4	2	12	11	69	9	340
2008	Female gender	34	24	11	3	1	14	12	79	6	381

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	27	12	5	2	12	18	72	11	269
2017	Female gender	23	23	13	8	3	16	15	66	16	264
2014	Male gender	16	18	17	7	4	19	19	55	17	294
2014	Female gender	21	19	13	6	8	21	12	60	20	286
2011	Male gender	18	19	16	7	4	17	19	58	17	279
2011	Female gender	20	24	15	8	5	17	11	62	18	270
2008	Male gender	20	29	13	10	6	11	10	63	20	341
2008	Female gender	27	25	15	6	4	12	11	68	13	382

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	3	97	269
2017	Female gender	7	93	262
2014	Male gender	3	97	294
2014	Female gender	5	95	285

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Female gender	38	19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Female gender	78	19
2014	Female gender	93	13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	19
2014	Female gender	0	13

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Female gender	50	18

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	18
2014	Female gender	0	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	18

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Female gender	44	18
2014	Female gender	54	13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	18

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	18
2014	Female gender	0	13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Female gender	42	19

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	19
2014	Female gender	0	13

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	19
2014	Female gender	0	13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Female gender	53	19
2014	Female gender	45	13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	19
2014	Female gender	0	13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Female gender	26	19

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	19
2014	Female gender	0	13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Female gender	31	19
2014	Female gender	70	13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	19
2014	Female gender	0	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Female gender	52	19
2014	Female gender	47	13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	19

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Female gender	95	5	19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	16	15	1	1	42	9	65	5	268
2017	Female gender	12	13	15	4	2	43	11	55	13	263
2014	Male gender	15	10	15	2	1	49	9	58	7	294
2014	Female gender	15	10	16	2	2	46	8	55	10	286

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	35	12	4	0	15	1	81	5	269
2017	Female gender	24	31	14	4	3	21	4	73	9	263
2014	Male gender	34	27	17	3	1	16	2	75	5	294
2014	Female gender	30	23	19	1	2	24	1	70	5	286
2011	Male gender	36	31	11	2	1	18	0	83	3	279
2011	Female gender	32	30	16	3	2	17	0	75	6	270

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	26	23	10	10	0	0	57	20	269
2017	Female gender	26	26	22	10	14	1	2	53	25	263

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	34	32	19	7	0	1	42	26	269
2017	Female gender	14	24	30	17	14	0	1	38	32	263

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	37	28	13	6	0	1	53	19	265
2017	Female gender	17	32	23	15	10	0	2	51	25	264

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	27	27	15	6	0	1	51	22	269
2017	Female gender	22	22	25	19	10	0	2	45	30	263

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	35	23	11	5	0	2	60	17	269
2017	Female gender	27	27	19	8	10	0	9	59	19	264

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	28	32	11	6	0	0	51	17	268
2017	Female gender	26	24	25	13	12	0	0	50	25	263

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	38	21	8	3	0	1	69	10	268
2017	Female gender	31	40	15	8	5	0	1	72	13	263

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	38	26	10	3	0	0	61	13	268
2017	Female gender	28	32	23	11	5	0	1	61	16	262

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	41	22	7	4	0	0	67	11	268
2017	Female gender	31	31	20	11	6	0	1	63	17	263

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	36	21	8	1	1	1	70	9	266
2017	Female gender	34	34	20	6	4	0	1	69	11	261

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	68	17	10	4	1	0	0	85	5	269
2017	Female gender	63	24	7	3	2	0	1	88	5	264

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	86	7	3	1	1	0	1	95	2	269
2017	Female gender	74	12	7	3	2	0	2	88	5	264

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	68	19	9	1	1	0	2	89	2	268
2017	Female gender	59	23	11	5	2	0	1	83	6	263

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	70	15	10	2	2	0	1	86	4	268
2017	Female gender	63	16	8	7	4	0	2	81	12	263

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	66	8	5	0	0	0	20	93	1	268
2017	Female gender	53	12	6	2	0	0	28	89	2	264

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	72	20	4	0	1	0	3	95	1	269
2017	Female gender	69	18	5	1	1	0	7	92	2	264

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	82	8	4	2	1	1	3	94	3	269
2017	Female gender	84	8	2	1	1	1	3	96	2	264

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	60	25	10	1	1	0	1	87	3	269
2017	Female gender	50	32	9	4	3	0	2	83	7	264

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	9	34	42	11	4	0	0	43	15	269
2017	Female gender	12	27	39	15	7	0	1	39	21	264

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	5	14	40	28	11	0	0	39	20	269
2017	Female gender	8	20	38	24	8	0	0	33	29	264

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	45	16	7	2	4	0	73	9	268
2017	Female gender	26	46	15	6	4	2	1	74	11	264

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	47	18	10	3	1	0	68	14	269
2017	Female gender	24	38	16	12	8	2	0	64	20	264

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	8	92	268
2017	Female gender	14	86	264
2014	Male gender	5	95	293
2014	Female gender	15	85	285

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	59	41	21
2017	Female gender	84	16	38
2014	Male gender	40	60	14
2014	Female gender	81	19	42

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	69	15	0	16	0	0	84	16	13
2017	Female gender	54	16	9	16	6	0	69	22	32
2014	Female gender	57	29	6	3	3	3	88	6	34

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	18	22	14	10	6	2	30	70	268
2017	Female gender	26	26	20	13	11	3	0	27	73	264

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	15	172
2017	Female gender	23	185

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	45	172
2017	Female gender	43	185

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	172
2017	Female gender	20	185

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	29	172
2017	Female gender	30	185

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Male gender	12	172
2017	Female gender	9	185

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	42	172
2017	Female gender	41	185

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Male gender	7	45	26	9	5	7	170
2017	Female gender	7	52	19	10	5	7	176

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	28	19	15	12	2	7	48	30	172
2017	Female gender	18	31	13	16	12	2	9	54	32	186

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	3	10	17	18	41	3	9	15	67	172
2017	Female gender	3	11	14	19	41	1	10	17	68	186

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of Finance Canada by Question 114. What is your gender?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me