2017 Public Service Employee Survey Results for Department of Finance Canada by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	46	5	6	2	87	8	389
2017	Language requirement of position - Unilingual English	46	39	6	4	4	85	8	71
2017	Language requirement of position - Either English or French	36	54	2	4	4	90	8	78
2014	Language requirement of position - Bilingual	42	44	4	8	1	87	9	431
2014	Language requirement of position - Unilingual English	27	61	8	3	1	88	5	65
2014	Language requirement of position - Either English or French	47	44	3	4	1	91	5	89
2011	Language requirement of position - Bilingual	33	41	5	14	8	73	22	457
2011	Language requirement of position - Unilingual English	30	35	3	18	14	65	31	68
2011	Language requirement of position - Either English or French	23	46	7	12	12	70	24	60
2008	Language requirement of position - Bilingual	50	40	3	6	1	90	7	574
2008	Language requirement of position - Unilingual English	49	41	2	6	1	90	7	80
2008	Language requirement of position - Either English or French	45	46	4	4	1	91	5	75

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	73	19	5	2	1	1	0	93	3	388
2017	Language requirement of position - Unilingual English	79	17	0	0	2	3	0	98	2	71
2017	Language requirement of position - Either English or French	78	13	1	2	1	2	1	95	4	78
2014	Language requirement of position - Bilingual	67	21	4	4	2	2	0	91	5	431
2014	Language requirement of position - Unilingual English	82	11	6	0	0	0	1	94	0	65
2014	Language requirement of position - Either English or French	76	17	0	4	1	0	1	94	6	89
2011	Language requirement of position - Bilingual	71	17	4	4	2	1	1	90	6	457
2011	Language requirement of position - Unilingual English	73	19	2	0	1	3	2	97	2	68
2011	Language requirement of position - Either English or French	73	15	3	5	2	0	2	90	7	60
2008	Language requirement of position - Bilingual	70	22	3	3	1	1	0	93	4	573
2008	Language requirement of position - Unilingual English	79	18	2	1	0	0	0	96	1	80
2008	Language requirement of position - Either English or French	79	13	1	5	1	0	0	92	6	75

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	21	7	10	5	1	78	16	389
2017	Language requirement of position - Unilingual English	84	10	2	3	1	0	94	4	71
2017	Language requirement of position - Either English or French	78	15	0	5	1	1	94	6	78
2014	Language requirement of position - Bilingual	53	21	6	12	7	0	75	19	430
2014	Language requirement of position - Unilingual English	77	11	5	1	3	3	91	5	65
2014	Language requirement of position - Either English or French	69	16	5	3	8	0	84	11	89
2011	Language requirement of position - Bilingual	59	18	7	11	5	0	78	15	457
2011	Language requirement of position - Unilingual English	76	14	1	6	2	2	91	7	68
2011	Language requirement of position - Either English or French	67	10	10	7	7	0	77	14	60
2008	Language requirement of position - Bilingual	53	22	6	11	7	0	76	19	575
2008	Language requirement of position - Unilingual English	77	19	4	1	0	0	95	1	80
2008	Language requirement of position - Either English or French	76	7	8	4	5	0	83	9	75

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	40	5	7	1	87	8	389
2017	Language requirement of position - Unilingual English	45	34	4	11	5	79	17	71
2017	Language requirement of position - Either English or French	52	30	6	9	2	83	11	78
2014	Language requirement of position - Bilingual	41	34	9	10	5	75	15	430
2014	Language requirement of position - Unilingual English	38	38	6	15	3	76	18	65
2014	Language requirement of position - Either English or French	47	38	9	4	2	85	7	89
2011	Language requirement of position - Bilingual	44	37	8	7	3	81	11	458
2011	Language requirement of position - Unilingual English	36	34	12	13	4	71	17	68
2011	Language requirement of position - Either English or French	41	39	10	10	0	80	10	60

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	42	10	9	2	0	0	79	11	388
2017	Language requirement of position - Unilingual English	39	35	8	12	6	0	0	74	18	71
2017	Language requirement of position - Either English or French	27	39	18	13	1	1	0	67	14	77
2014	Language requirement of position - Bilingual	29	39	17	12	3	0	1	68	15	430
2014	Language requirement of position - Unilingual English	18	33	19	22	1	0	5	55	25	65
2014	Language requirement of position - Either English or French	19	46	19	11	3	1	1	66	15	89
2011	Language requirement of position - Bilingual	28	36	16	11	6	0	2	66	17	458
2011	Language requirement of position - Unilingual English	29	22	21	21	5	0	3	52	26	68
2011	Language requirement of position - Either English or French	21	38	17	12	10	0	2	61	22	60
2008	Language requirement of position - Bilingual	32	41	13	8	4	0	2	74	12	575
2008	Language requirement of position - Unilingual English	32	36	14	12	3	1	1	70	16	80
2008	Language requirement of position - Either English or French	28	35	23	8	5	1	0	64	13	75

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	36	6	4	2	0	88	6	388
2017	Language requirement of position - Unilingual English	54	28	7	4	7	0	82	11	71
2017	Language requirement of position - Either English or French	38	45	6	9	2	0	82	12	78
2014	Language requirement of position - Bilingual	52	34	7	4	3	0	86	7	432
2014	Language requirement of position - Unilingual English	45	32	14	9	0	0	77	9	65
2014	Language requirement of position - Either English or French	48	38	9	3	1	1	87	4	89
2011	Language requirement of position - Bilingual	49	35	7	4	5	0	84	9	455
2011	Language requirement of position - Unilingual English	39	44	6	6	4	0	84	10	68
2011	Language requirement of position - Either English or French	40	45	12	3	0	0	85	3	60
2008	Language requirement of position - Bilingual	45	38	9	5	2	0	83	8	576
2008	Language requirement of position - Unilingual English	49	32	9	6	4	0	81	10	80
2008	Language requirement of position - Either English or French	27	48	12	11	3	0	74	13	75

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	35	4	2	2	0	92	5	387
2017	Language requirement of position - Unilingual English	47	40	5	6	3	0	87	8	71
2017	Language requirement of position - Either English or French	38	47	7	6	3	0	84	9	78
2014	Language requirement of position - Bilingual	54	36	6	3	1	0	90	4	431
2014	Language requirement of position - Unilingual English	50	28	14	5	3	0	78	8	65
2014	Language requirement of position - Either English or French	47	36	8	9	0	1	83	9	89
2011	Language requirement of position - Bilingual	52	35	5	5	3	0	87	8	458
2011	Language requirement of position - Unilingual English	46	37	7	4	6	0	82	10	68
2011	Language requirement of position - Either English or French	45	43	2	8	2	0	88	10	59
2008	Language requirement of position - Bilingual	51	38	6	3	2	0	89	5	576
2008	Language requirement of position - Unilingual English	37	51	6	4	3	0	88	6	80
2008	Language requirement of position - Either English or French	37	49	8	1	3	1	88	4	75

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	57	33	5	4	2	0	89	5	386
2017	Language requirement of position - Unilingual English	55	28	10	7	0	0	83	7	70
2017	Language requirement of position - Either English or French	53	33	4	6	2	1	87	9	78
2014	Language requirement of position - Bilingual	54	31	9	4	1	0	86	5	432
2014	Language requirement of position - Unilingual English	50	32	12	6	0	0	82	6	65
2014	Language requirement of position - Either English or French	50	33	12	4	0	0	84	4	89

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	34	11	9	6	0	1	75	14	385
2017	Language requirement of position - Unilingual English	40	35	9	11	5	0	0	75	16	71
2017	Language requirement of position - Either English or French	39	42	5	5	7	1	0	82	13	77
2014	Language requirement of position - Bilingual	36	35	11	10	7	0	0	71	17	432
2014	Language requirement of position - Unilingual English	32	32	22	8	6	0	0	64	14	65
2014	Language requirement of position - Either English or French	45	29	10	8	3	1	4	78	12	89
2011	Language requirement of position - Bilingual	35	36	8	13	7	1	1	71	20	458
2011	Language requirement of position - Unilingual English	23	47	9	11	9	0	1	72	20	68
2011	Language requirement of position - Either English or French	42	31	17	3	5	0	2	74	9	60

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	23	9	12	13	1	16	58	31	388
2017	Language requirement of position - Unilingual English	18	35	6	12	23	5	2	56	38	71
2017	Language requirement of position - Either English or French	20	27	13	14	18	3	6	51	35	78
2014	Language requirement of position - Bilingual	20	19	10	13	23	1	13	46	43	432
2014	Language requirement of position - Unilingual English	16	14	8	20	38	3	1	31	61	65
2014	Language requirement of position - Either English or French	15	18	11	11	27	9	9	40	47	89
2011	Language requirement of position - Bilingual	17	17	9	19	26	1	11	38	51	458
2011	Language requirement of position - Unilingual English	23	19	7	17	28	3	3	45	47	68
2011	Language requirement of position - Either English or French	10	20	10	20	29	0	12	33	56	60
2008	Language requirement of position - Bilingual	29	21	9	13	17	1	10	56	33	575
2008	Language requirement of position - Unilingual English	33	15	14	7	23	4	4	52	33	79
2008	Language requirement of position - Either English or French	10	23	4	12	39	8	4	38	58	75

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	46	5	4	2	89	6	389
2017	Language requirement of position - Unilingual English	41	41	7	8	3	82	11	71
2017	Language requirement of position - Either English or French	31	49	8	9	4	80	13	78
2014	Language requirement of position - Bilingual	40	44	6	8	2	84	10	432
2014	Language requirement of position - Unilingual English	28	49	13	10	0	77	10	65
2014	Language requirement of position - Either English or French	37	42	15	4	1	79	5	89
2011	Language requirement of position - Bilingual	38	40	10	7	5	77	13	457
2011	Language requirement of position - Unilingual English	34	44	7	6	9	78	15	68
2011	Language requirement of position - Either English or French	32	43	18	5	2	75	7	60
2008	Language requirement of position - Bilingual	41	39	10	7	3	79	11	575
2008	Language requirement of position - Unilingual English	36	42	14	8	1	77	9	79
2008	Language requirement of position - Either English or French	26	44	14	12	4	70	16	75

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	37	13	11	3	0	1	72	14	388
2017	Language requirement of position - Unilingual English	30	44	7	12	7	0	0	73	19	71
2017	Language requirement of position - Either English or French	26	43	13	12	5	0	0	69	17	78
2014	Language requirement of position - Bilingual	30	37	15	12	5	0	0	68	17	432
2014	Language requirement of position - Unilingual English	27	42	16	11	4	0	0	69	15	65
2014	Language requirement of position - Either English or French	19	48	16	10	6	0	1	68	16	89
2011	Language requirement of position - Bilingual	31	40	13	10	7	0	0	71	16	458
2011	Language requirement of position - Unilingual English	26	37	15	8	13	2	0	64	21	68
2011	Language requirement of position - Either English or French	22	43	17	13	3	0	2	66	17	60

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	45	8	9	2	81	11	389
2017	Language requirement of position - Unilingual English	42	41	6	9	1	84	11	71
2017	Language requirement of position - Either English or French	18	50	17	11	4	69	15	78

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	38	7	4	1	0	88	5	389
2017	Language requirement of position - Unilingual English	50	36	8	3	3	0	86	6	71
2017	Language requirement of position - Either English or French	31	45	10	10	4	0	76	14	78
2014	Language requirement of position - Bilingual	51	37	8	3	1	1	88	4	432
2014	Language requirement of position - Unilingual English	43	44	10	3	0	0	87	3	65
2014	Language requirement of position - Either English or French	38	47	10	2	2	0	86	4	89
2011	Language requirement of position - Bilingual	46	40	8	4	2	0	86	6	458
2011	Language requirement of position - Unilingual English	47	32	13	3	3	1	80	6	68
2011	Language requirement of position - Either English or French	27	48	16	7	2	0	75	8	60
2008	Language requirement of position - Bilingual	47	37	9	4	3	0	84	7	576
2008	Language requirement of position - Unilingual English	43	38	13	5	2	0	80	7	80
2008	Language requirement of position - Either English or French	29	44	15	7	5	0	73	12	75

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	40	9	7	5	78	13	387
2017	Language requirement of position - Unilingual English	37	32	11	11	8	70	19	71
2017	Language requirement of position - Either English or French	24	47	15	6	9	70	15	78

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	35	5	4	1	90	5	387
2017	Language requirement of position - Unilingual English	53	33	7	6	1	86	7	71
2017	Language requirement of position - Either English or French	40	46	11	2	0	86	2	77
2014	Language requirement of position - Bilingual	63	26	9	2	0	89	2	430
2014	Language requirement of position - Unilingual English	47	37	11	3	1	84	4	65
2014	Language requirement of position - Either English or French	52	39	8	1	0	91	1	89
2011	Language requirement of position - Bilingual	56	30	9	4	1	86	5	457
2011	Language requirement of position - Unilingual English	56	27	11	3	3	83	6	67
2011	Language requirement of position - Either English or French	36	47	14	3	0	83	3	60

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	39	9	6	2	0	0	82	8	387
2017	Language requirement of position - Unilingual English	40	35	11	8	6	0	0	75	14	71
2017	Language requirement of position - Either English or French	26	43	10	16	4	0	0	70	20	78
2014	Language requirement of position - Bilingual	37	43	8	10	2	0	0	80	13	432
2014	Language requirement of position - Unilingual English	21	54	14	11	0	0	0	75	11	65
2014	Language requirement of position - Either English or French	23	53	12	6	3	2	1	78	9	89
2011	Language requirement of position - Bilingual	36	44	8	9	4	1	0	80	13	456
2011	Language requirement of position - Unilingual English	24	40	14	17	5	0	1	64	22	66
2011	Language requirement of position - Either English or French	25	45	17	10	2	0	2	71	12	60

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	35	12	9	3	0	1	76	12	388
2017	Language requirement of position - Unilingual English	39	37	13	7	4	0	0	76	11	71
2017	Language requirement of position - Either English or French	29	45	8	9	8	1	0	75	17	78
2014	Language requirement of position - Bilingual	36	39	13	9	3	0	0	75	12	432
2014	Language requirement of position - Unilingual English	32	45	17	5	1	0	0	77	6	65
2014	Language requirement of position - Either English or French	33	36	16	10	2	1	1	71	12	89

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	40	9	8	2	0	1	80	10	388
2017	Language requirement of position - Unilingual English	39	46	10	3	3	0	0	85	6	71
2017	Language requirement of position - Either English or French	34	48	6	8	2	2	0	83	10	78
2014	Language requirement of position - Bilingual	40	37	11	9	2	0	1	78	10	432
2014	Language requirement of position - Unilingual English	37	42	8	6	3	1	3	82	9	64
2014	Language requirement of position - Either English or French	33	47	16	1	1	0	1	81	2	89
2011	Language requirement of position - Bilingual	40	37	13	6	2	1	2	79	8	458
2011	Language requirement of position - Unilingual English	36	38	11	5	7	2	2	77	12	68
2011	Language requirement of position - Either English or French	38	43	12	3	2	0	2	83	5	60

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	42	6	3	2	88	5	387
2017	Language requirement of position - Unilingual English	49	34	8	7	3	83	9	71
2017	Language requirement of position - Either English or French	38	43	10	6	2	81	9	78
2014	Language requirement of position - Bilingual	46	38	10	4	3	83	7	430
2014	Language requirement of position - Unilingual English	39	47	7	4	1	87	6	65
2014	Language requirement of position - Either English or French	44	41	10	3	2	85	5	89
2011	Language requirement of position - Bilingual	44	39	8	6	4	82	10	457
2011	Language requirement of position - Unilingual English	42	37	9	9	3	79	12	68
2011	Language requirement of position - Either English or French	35	47	17	0	2	82	2	60
2008	Language requirement of position - Bilingual	46	39	7	6	2	85	8	576
2008	Language requirement of position - Unilingual English	42	39	12	7	0	81	7	80
2008	Language requirement of position - Either English or French	25	55	12	5	3	80	8	75

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	36	24	10	7	0	0	60	17	388
2017	Language requirement of position - Unilingual English	24	53	12	8	1	0	1	78	10	71
2017	Language requirement of position - Either English or French	33	49	11	5	2	0	0	81	7	78
2014	Language requirement of position - Bilingual	27	35	21	9	8	0	0	62	17	432
2014	Language requirement of position - Unilingual English	28	44	15	10	4	0	0	71	14	65
2014	Language requirement of position - Either English or French	30	43	19	3	4	0	0	74	8	89
2011	Language requirement of position - Bilingual	25	37	19	10	8	0	1	63	18	458
2011	Language requirement of position - Unilingual English	30	41	19	4	4	0	0	72	9	68
2011	Language requirement of position - Either English or French	25	48	15	8	3	0	0	73	12	60
2008	Language requirement of position - Bilingual	19	41	20	11	8	1	0	60	19	576
2008	Language requirement of position - Unilingual English	30	40	17	7	4	1	1	72	11	79
2008	Language requirement of position - Either English or French	38	40	15	5	1	0	0	78	7	75

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	6	22	44	17	9	0	2	27	29	388
2017	Language requirement of position - Unilingual English	7	21	31	27	11	0	3	39	29	71
2017	Language requirement of position - Either English or French	3	24	43	19	9	1	1	28	28	77
2014	Language requirement of position - Bilingual	5	19	46	21	7	1	0	28	25	431
2014	Language requirement of position - Unilingual English	5	23	38	21	12	0	2	33	28	65
2014	Language requirement of position - Either English or French	1	18	46	21	13	1	0	34	19	89
2011	Language requirement of position - Bilingual	8	20	43	18	8	1	2	27	28	456
2011	Language requirement of position - Unilingual English	17	23	30	19	9	1	1	28	41	68
2011	Language requirement of position - Either English or French	7	23	37	27	5	0	2	32	30	60
2008	Language requirement of position - Bilingual	13	27	38	17	4	1	1	21	40	576
2008	Language requirement of position - Unilingual English	14	26	38	14	4	1	4	18	42	79
2008	Language requirement of position - Either English or French	10	21	36	21	8	1	3	30	32	75

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	5	9	23	34	27	0	2	62	15	386
2017	Language requirement of position - Unilingual English	1	11	23	37	22	0	4	62	13	70
2017	Language requirement of position - Either English or French	2	11	14	30	37	4	1	71	14	78
2014	Language requirement of position - Bilingual	2	11	22	40	20	2	2	63	14	429
2014	Language requirement of position - Unilingual English	0	13	26	38	21	0	3	61	13	65
2014	Language requirement of position - Either English or French	2	9	16	43	27	3	1	72	12	89
2011	Language requirement of position - Bilingual	4	6	18	43	23	2	4	70	11	457
2011	Language requirement of position - Unilingual English	4	10	16	32	27	1	8	66	16	68
2011	Language requirement of position - Either English or French	1	7	18	50	22	0	2	73	8	60
2008	Language requirement of position - Bilingual	11	19	25	25	15	3	3	42	31	576
2008	Language requirement of position - Unilingual English	5	16	28	29	11	3	8	45	24	77
2008	Language requirement of position - Either English or French	4	14	23	38	18	1	3	58	19	74

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	16	36	23	15	1	1	39	24	385
2017	Language requirement of position - Unilingual English	13	15	34	20	17	0	3	37	28	70
2017	Language requirement of position - Either English or French	8	23	36	19	11	2	0	31	32	78
2014	Language requirement of position - Bilingual	11	23	33	22	8	1	1	31	35	431
2014	Language requirement of position - Unilingual English	14	23	43	12	4	1	3	17	38	65
2014	Language requirement of position - Either English or French	5	23	31	22	10	6	2	35	31	89
2011	Language requirement of position - Bilingual	14	19	34	20	10	0	4	30	35	455
2011	Language requirement of position - Unilingual English	20	28	19	16	13	0	4	30	50	68
2011	Language requirement of position - Either English or French	18	22	42	12	3	0	3	16	41	60
2008	Language requirement of position - Bilingual	19	22	32	17	7	1	2	25	42	575
2008	Language requirement of position - Unilingual English	18	14	38	20	5	2	4	26	34	80
2008	Language requirement of position - Either English or French	16	26	24	23	7	3	1	31	44	74

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	18	39	26	10	0	1	36	25	387
2017	Language requirement of position - Unilingual English	7	20	27	32	13	0	1	46	27	70
2017	Language requirement of position - Either English or French	9	16	29	30	15	0	0	45	26	78
2014	Language requirement of position - Bilingual	6	22	41	21	9	0	1	30	28	432
2014	Language requirement of position - Unilingual English	3	23	45	14	12	0	3	27	27	65
2014	Language requirement of position - Either English or French	2	12	30	30	19	6	1	53	15	89
2011	Language requirement of position - Bilingual	8	22	39	21	8	0	2	29	31	454
2011	Language requirement of position - Unilingual English	9	26	35	15	10	2	4	26	37	67
2011	Language requirement of position - Either English or French	1	15	43	25	13	0	2	39	17	60
2008	Language requirement of position - Bilingual	7	25	36	22	7	1	2	30	33	576
2008	Language requirement of position - Unilingual English	10	22	25	31	6	1	4	40	34	79
2008	Language requirement of position - Either English or French	5	12	40	27	13	1	1	41	18	74

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	22	31	21	13	0	2	35	33	388
2017	Language requirement of position - Unilingual English	3	16	31	30	15	0	6	47	20	69
2017	Language requirement of position - Either English or French	8	16	16	30	22	5	2	57	26	78
2014	Language requirement of position - Bilingual	11	20	35	21	10	0	3	32	32	431
2014	Language requirement of position - Unilingual English	5	20	33	25	13	0	3	40	26	65
2014	Language requirement of position - Either English or French	4	16	23	27	20	7	3	52	22	89
2011	Language requirement of position - Bilingual	12	19	30	23	10	2	4	35	33	454
2011	Language requirement of position - Unilingual English	9	23	36	16	10	3	3	28	34	68
2011	Language requirement of position - Either English or French	5	21	33	22	15	0	3	38	27	60
2008	Language requirement of position - Bilingual	14	22	29	19	11	2	4	32	38	572
2008	Language requirement of position - Unilingual English	12	12	28	30	12	1	5	45	25	79
2008	Language requirement of position - Either English or French	7	12	16	35	24	5	1	62	20	75

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	17	29	26	16	2	3	44	25	386
2017	Language requirement of position - Unilingual English	10	14	23	32	18	0	4	52	25	70
2017	Language requirement of position - Either English or French	7	12	20	22	29	6	2	57	21	78
2014	Language requirement of position - Bilingual	5	10	28	37	16	1	3	55	16	430
2014	Language requirement of position - Unilingual English	1	16	25	36	14	5	3	54	19	65
2014	Language requirement of position - Either English or French	2	12	25	25	25	7	4	56	15	89
2011	Language requirement of position - Bilingual	6	12	27	31	19	2	3	53	19	456
2011	Language requirement of position - Unilingual English	9	11	30	21	21	3	6	46	21	67
2011	Language requirement of position - Either English or French	1	11	27	32	20	5	3	56	14	60
2008	Language requirement of position - Bilingual	18	20	28	18	9	2	4	29	41	575
2008	Language requirement of position - Unilingual English	4	18	29	26	9	6	8	41	26	77
2008	Language requirement of position - Either English or French	8	13	18	39	16	3	3	58	23	75

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	17	33	28	12	1	2	41	25	386
2017	Language requirement of position - Unilingual English	4	14	24	45	7	0	6	56	19	71
2017	Language requirement of position - Either English or French	9	11	30	27	14	2	5	45	22	78
2014	Language requirement of position - Bilingual	6	18	35	26	9	3	3	38	26	429
2014	Language requirement of position - Unilingual English	7	15	38	25	6	3	6	34	25	65
2014	Language requirement of position - Either English or French	3	17	30	21	19	8	3	44	22	89

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	61	25	5	6	2	0	1	86	8	389
2017	Language requirement of position - Unilingual English	79	16	2	1	0	3	0	97	1	70
2017	Language requirement of position - Either English or French	75	15	2	6	0	1	0	91	6	78
2014	Language requirement of position - Bilingual	64	21	5	7	2	0	1	86	9	432
2014	Language requirement of position - Unilingual English	66	22	6	0	0	3	3	94	0	65
2014	Language requirement of position - Either English or French	70	13	4	5	7	0	0	84	12	89
2011	Language requirement of position - Bilingual	63	20	5	8	3	0	1	84	11	458
2011	Language requirement of position - Unilingual English	75	16	3	0	4	0	2	93	4	68
2011	Language requirement of position - Either English or French	63	16	7	12	2	0	0	80	14	60
2008	Language requirement of position - Bilingual	59	25	4	7	3	0	2	85	10	574
2008	Language requirement of position - Unilingual English	69	18	4	3	1	1	3	92	4	80
2008	Language requirement of position - Either English or French	72	15	4	3	5	0	1	88	8	75

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	31	11	8	3	5	8	74	13	389
2017	Language requirement of position - Unilingual English	38	26	11	10	4	6	6	71	16	71
2017	Language requirement of position - Either English or French	27	23	15	7	7	14	7	63	17	78
2014	Language requirement of position - Bilingual	38	31	12	6	3	5	6	77	9	432
2014	Language requirement of position - Unilingual English	25	26	20	6	3	4	15	64	12	65
2014	Language requirement of position - Either English or French	35	21	7	7	2	13	16	78	12	89

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	31	8	6	4	0	83	9	389
2017	Language requirement of position - Unilingual English	55	23	9	10	4	0	78	14	71
2017	Language requirement of position - Either English or French	50	16	14	13	6	1	67	19	78
2014	Language requirement of position - Bilingual	54	28	7	7	3	0	82	10	432
2014	Language requirement of position - Unilingual English	35	37	11	15	3	0	72	18	65
2014	Language requirement of position - Either English or French	46	39	2	7	5	0	86	12	89

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	34	10	5	2	0	0	82	8	389
2017	Language requirement of position - Unilingual English	62	22	3	9	3	0	1	85	11	71
2017	Language requirement of position - Either English or French	61	24	8	4	2	1	0	86	7	78
2014	Language requirement of position - Bilingual	49	37	5	6	1	1	1	88	7	432
2014	Language requirement of position - Unilingual English	46	42	8	5	0	0	0	88	5	65
2014	Language requirement of position - Either English or French	55	34	5	0	3	3	1	92	3	89
2011	Language requirement of position - Bilingual	51	32	7	6	3	1	1	84	9	458
2011	Language requirement of position - Unilingual English	48	35	4	8	2	3	0	85	10	68
2011	Language requirement of position - Either English or French	57	33	7	3	0	0	0	90	3	60
2008	Language requirement of position - Bilingual	45	33	9	8	3	2	1	80	11	575
2008	Language requirement of position - Unilingual English	37	36	8	8	5	4	3	78	14	80
2008	Language requirement of position - Either English or French	50	37	1	5	3	3	0	90	8	75

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	32	11	9	2	7	1	76	12	389
2017	Language requirement of position - Unilingual English	33	20	7	7	10	22	1	69	22	71
2017	Language requirement of position - Either English or French	37	25	8	5	4	20	1	78	12	78
2014	Language requirement of position - Bilingual	47	25	8	9	3	8	1	79	13	432
2014	Language requirement of position - Unilingual English	22	39	16	7	0	15	0	72	9	65
2014	Language requirement of position - Either English or French	35	24	8	3	3	21	5	81	9	89
2011	Language requirement of position - Bilingual	45	26	9	8	5	7	1	77	14	457
2011	Language requirement of position - Unilingual English	36	21	10	10	4	16	3	70	17	68
2011	Language requirement of position - Either English or French	38	30	11	2	0	19	0	84	2	60
2008	Language requirement of position - Bilingual	43	29	8	8	5	7	1	77	14	576
2008	Language requirement of position - Unilingual English	32	28	6	9	9	14	3	71	21	80
2008	Language requirement of position - Either English or French	40	29	4	5	5	16	0	82	13	75

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	28	14	13	8	17	7	55	26	389
2017	Language requirement of position - Unilingual English	13	13	18	4	1	36	14	52	11	71
2017	Language requirement of position - Either English or French	10	19	13	9	7	41	1	51	27	78
2014	Language requirement of position - Bilingual	16	28	17	14	5	15	4	55	24	432
2014	Language requirement of position - Unilingual English	6	24	17	9	6	27	11	49	25	65
2014	Language requirement of position - Either English or French	15	14	7	8	6	44	6	58	27	89

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	30	3	4	3	90	7	388
2017	Language requirement of position - Unilingual English	70	20	2	7	1	90	8	71
2017	Language requirement of position - Either English or French	62	26	2	9	1	88	10	78
2014	Language requirement of position - Bilingual	62	31	5	3	0	92	3	431
2014	Language requirement of position - Unilingual English	63	29	5	3	0	92	3	65
2014	Language requirement of position - Either English or French	76	22	1	1	0	98	1	89

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	41	8	8	3	0	1	81	12	388
2017	Language requirement of position - Unilingual English	49	34	4	10	0	3	1	86	10	71
2017	Language requirement of position - Either English or French	35	36	7	15	6	0	0	71	21	78
2014	Language requirement of position - Bilingual	40	36	13	6	3	1	0	77	10	432
2014	Language requirement of position - Unilingual English	27	52	9	7	1	3	0	81	9	65
2014	Language requirement of position - Either English or French	31	40	12	8	5	1	3	74	14	89
2011	Language requirement of position - Bilingual	38	36	12	10	5	0	0	74	14	458
2011	Language requirement of position - Unilingual English	31	44	7	12	5	0	1	76	17	68
2011	Language requirement of position - Either English or French	37	38	8	10	3	0	3	77	14	60
2008	Language requirement of position - Bilingual	35	34	10	12	7	1	1	70	19	575
2008	Language requirement of position - Unilingual English	40	30	8	12	6	1	2	73	19	80
2008	Language requirement of position - Either English or French	32	33	13	13	7	1	0	66	20	75

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	57	27	8	4	1	2	0	86	6	388
2017	Language requirement of position - Unilingual English	58	23	5	4	6	3	2	84	10	71
2017	Language requirement of position - Either English or French	50	29	4	7	7	2	0	81	14	78
2014	Language requirement of position - Bilingual	50	28	11	5	2	2	1	80	8	432
2014	Language requirement of position - Unilingual English	37	31	16	7	0	6	3	75	8	65
2014	Language requirement of position - Either English or French	50	32	7	4	2	4	0	86	7	89
2011	Language requirement of position - Bilingual	51	25	11	5	5	2	1	79	11	458
2011	Language requirement of position - Unilingual English	43	40	4	7	5	1	0	84	12	68
2011	Language requirement of position - Either English or French	47	30	10	7	3	0	3	79	10	60
2008	Language requirement of position - Bilingual	45	28	11	7	5	3	1	76	12	576
2008	Language requirement of position - Unilingual English	47	22	11	6	9	4	1	73	15	80
2008	Language requirement of position - Either English or French	43	29	7	10	7	3	3	76	17	75

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	36	6	5	2	0	1	88	7	389
2017	Language requirement of position - Unilingual English	50	29	7	7	4	3	0	82	11	71
2017	Language requirement of position - Either English or French	44	36	8	7	4	0	0	80	12	78
2014	Language requirement of position - Bilingual	46	36	9	7	1	0	0	83	8	432
2014	Language requirement of position - Unilingual English	33	39	14	9	1	3	0	74	11	65
2014	Language requirement of position - Either English or French	47	30	11	7	4	1	0	78	11	89
2011	Language requirement of position - Bilingual	47	32	8	9	4	0	0	79	12	458
2011	Language requirement of position - Unilingual English	35	46	5	13	2	0	0	80	15	68
2011	Language requirement of position - Either English or French	38	36	12	7	5	0	2	76	12	60
2008	Language requirement of position - Bilingual	42	30	10	10	7	0	0	73	17	575
2008	Language requirement of position - Unilingual English	38	36	11	6	7	1	0	75	14	80
2008	Language requirement of position - Either English or French	29	44	8	11	7	1	0	74	18	75

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	78	15	3	3	1	0	0	93	4	389
2017	Language requirement of position - Unilingual English	87	9	0	1	1	0	1	97	3	71
2017	Language requirement of position - Either English or French	85	7	2	2	1	1	0	94	4	78
2014	Language requirement of position - Bilingual	75	14	4	3	2	0	1	90	5	432
2014	Language requirement of position - Unilingual English	78	13	6	0	0	1	1	94	0	65
2014	Language requirement of position - Either English or French	83	8	1	5	3	0	0	91	8	89
2011	Language requirement of position - Bilingual	76	13	4	4	3	0	1	90	6	458
2011	Language requirement of position - Unilingual English	79	17	0	0	2	0	2	98	2	68
2011	Language requirement of position - Either English or French	82	10	3	3	2	0	0	92	5	60
2008	Language requirement of position - Bilingual	75	12	4	5	4	0	0	88	8	574
2008	Language requirement of position - Unilingual English	81	15	1	1	0	0	1	98	1	79
2008	Language requirement of position - Either English or French	88	5	5	0	1	0	0	93	1	75

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	28	9	6	5	4	6	78	12	388
2017	Language requirement of position - Unilingual English	37	17	10	7	12	12	6	65	23	70
2017	Language requirement of position - Either English or French	35	21	9	14	6	13	1	66	24	78
2014	Language requirement of position - Bilingual	35	24	15	8	5	6	6	68	15	432
2014	Language requirement of position - Unilingual English	23	28	15	17	5	7	5	58	24	65
2014	Language requirement of position - Either English or French	40	22	9	5	4	11	8	76	12	89
2011	Language requirement of position - Bilingual	29	26	13	14	9	4	5	61	25	458
2011	Language requirement of position - Unilingual English	27	28	15	12	5	8	6	64	19	68
2011	Language requirement of position - Either English or French	28	26	17	10	5	10	3	63	18	60

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	29	5	5	2	0	1	88	7	388
2017	Language requirement of position - Unilingual English	51	29	12	4	2	0	2	81	6	71
2017	Language requirement of position - Either English or French	45	31	11	5	7	1	0	77	12	78

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	61	25	7	3	2	1	87	6	388
2017	Language requirement of position - Unilingual English	53	33	4	3	6	1	87	9	71
2017	Language requirement of position - Either English or French	47	32	6	6	6	4	82	12	78

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	31	7	5	2	0	86	7	386
2017	Language requirement of position - Unilingual English	64	23	6	5	1	0	87	7	71
2017	Language requirement of position - Either English or French	46	36	2	10	5	0	82	15	78
2014	Language requirement of position - Bilingual	51	31	9	6	2	1	83	8	430
2014	Language requirement of position - Unilingual English	44	40	1	12	0	1	86	13	65
2014	Language requirement of position - Either English or French	48	35	11	4	2	0	82	7	89

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	37	13	9	2	4	9	73	12	133
2014	Language requirement of position - Bilingual	29	38	14	7	1	1	9	75	9	146

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	35	9	2	2	3	0	86	5	389
2017	Language requirement of position - Unilingual English	51	31	6	4	4	4	0	85	8	71
2017	Language requirement of position - Either English or French	40	39	5	4	1	11	0	89	6	78
2014	Language requirement of position - Bilingual	49	32	10	3	2	4	0	84	5	432
2014	Language requirement of position - Unilingual English	38	31	14	0	3	15	0	81	3	65
2014	Language requirement of position - Either English or French	46	32	9	4	0	9	0	86	5	89
2011	Language requirement of position - Bilingual	38	33	12	6	4	6	1	76	12	456
2011	Language requirement of position - Unilingual English	28	28	18	6	3	16	1	68	11	68
2011	Language requirement of position - Either English or French	32	30	23	0	0	15	0	73	0	60

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	38	10	4	2	1	84	6	389
2017	Language requirement of position - Unilingual English	45	34	7	7	4	3	82	11	71
2017	Language requirement of position - Either English or French	49	33	9	5	1	3	85	6	78
2014	Language requirement of position - Bilingual	48	35	9	5	2	0	83	7	431
2014	Language requirement of position - Unilingual English	46	31	14	3	1	5	81	5	65
2014	Language requirement of position - Either English or French	49	39	8	2	1	1	89	3	89
2011	Language requirement of position - Bilingual	40	35	11	8	5	1	75	13	455
2011	Language requirement of position - Unilingual English	35	37	12	10	4	1	73	15	68
2011	Language requirement of position - Either English or French	35	42	19	2	2	0	77	3	60
2008	Language requirement of position - Bilingual	25	33	20	10	10	2	59	21	575
2008	Language requirement of position - Unilingual English	25	38	15	5	11	5	66	18	80
2008	Language requirement of position - Either English or French	36	34	12	12	4	1	71	16	75

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	40	13	6	3	3	1	78	9	389
2017	Language requirement of position - Unilingual English	30	45	10	8	4	1	0	77	13	70
2017	Language requirement of position - Either English or French	34	43	10	4	4	5	0	82	8	78
2014	Language requirement of position - Bilingual	35	37	15	7	3	2	0	74	10	432
2014	Language requirement of position - Unilingual English	29	42	15	5	1	8	0	77	7	64
2014	Language requirement of position - Either English or French	27	43	14	3	2	10	0	78	6	89
2011	Language requirement of position - Bilingual	28	44	12	9	3	3	0	75	12	458
2011	Language requirement of position - Unilingual English	28	43	11	8	5	4	0	74	14	68
2011	Language requirement of position - Either English or French	27	38	20	7	0	8	0	71	7	60
2008	Language requirement of position - Bilingual	15	35	18	16	9	6	0	53	27	574
2008	Language requirement of position - Unilingual English	16	38	14	15	7	10	0	60	24	80
2008	Language requirement of position - Either English or French	19	42	9	9	6	15	0	72	17	75

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	35	16	11	4	3	0	67	16	388
2017	Language requirement of position - Unilingual English	29	28	17	12	8	6	0	60	21	71
2017	Language requirement of position - Either English or French	24	39	10	11	6	10	0	69	19	78
2014	Language requirement of position - Bilingual	25	33	17	13	9	3	0	60	22	432
2014	Language requirement of position - Unilingual English	12	35	18	13	6	15	0	56	23	65
2014	Language requirement of position - Either English or French	25	31	21	11	5	7	0	60	18	89
2011	Language requirement of position - Bilingual	17	37	17	14	9	6	0	58	24	457
2011	Language requirement of position - Unilingual English	16	34	13	22	4	10	0	55	30	68
2011	Language requirement of position - Either English or French	24	23	16	12	8	15	1	56	24	60
2008	Language requirement of position - Bilingual	15	30	18	15	13	9	0	49	31	576
2008	Language requirement of position - Unilingual English	16	31	18	9	16	10	0	52	28	80
2008	Language requirement of position - Either English or French	16	32	13	12	12	15	0	56	28	75

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	40	17	14	3	1	65	17	388
2017	Language requirement of position - Unilingual English	29	35	13	16	5	1	65	22	71
2017	Language requirement of position - Either English or French	20	48	10	12	6	2	70	19	78
2014	Language requirement of position - Bilingual	22	41	16	15	4	1	65	19	432
2014	Language requirement of position - Unilingual English	24	30	23	16	1	5	57	19	65
2014	Language requirement of position - Either English or French	21	39	22	10	1	7	65	12	88
2011	Language requirement of position - Bilingual	17	46	14	14	8	1	64	22	458
2011	Language requirement of position - Unilingual English	14	42	10	27	3	4	58	31	68
2011	Language requirement of position - Either English or French	15	30	23	17	12	3	47	29	60
2008	Language requirement of position - Bilingual	17	35	16	20	9	2	53	30	576
2008	Language requirement of position - Unilingual English	20	35	15	18	9	4	57	27	80
2008	Language requirement of position - Either English or French	15	33	19	15	11	8	52	28	75

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	45	14	9	1	1	0	77	9	388
2017	Language requirement of position - Unilingual English	34	48	10	5	1	1	0	83	7	70
2017	Language requirement of position - Either English or French	27	45	11	10	2	4	0	75	13	78
2014	Language requirement of position - Bilingual	32	43	13	7	2	2	0	76	10	431
2014	Language requirement of position - Unilingual English	21	53	17	7	1	0	0	74	9	65
2014	Language requirement of position - Either English or French	32	41	17	5	1	2	0	75	7	89
2011	Language requirement of position - Bilingual	31	45	15	5	2	1	0	77	8	458
2011	Language requirement of position - Unilingual English	29	32	16	12	3	6	2	66	16	68
2011	Language requirement of position - Either English or French	15	48	18	14	2	3	0	65	16	60

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	35	7	0	0	2	0	92	1	388
2017	Language requirement of position - Unilingual English	62	31	3	1	1	0	1	94	3	70
2017	Language requirement of position - Either English or French	57	37	1	2	0	2	0	96	3	78
2014	Language requirement of position - Bilingual	56	32	7	2	0	3	0	91	2	431
2014	Language requirement of position - Unilingual English	52	37	6	1	1	3	0	91	3	65
2014	Language requirement of position - Either English or French	50	42	3	2	0	3	0	94	2	89
2011	Language requirement of position - Bilingual	55	31	9	1	1	4	0	89	2	458
2011	Language requirement of position - Unilingual English	46	40	5	3	0	7	0	92	3	68
2011	Language requirement of position - Either English or French	41	40	16	0	2	2	0	82	2	60

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	35	9	3	3	2	0	85	6	387
2017	Language requirement of position - Unilingual English	40	41	8	8	3	0	0	80	11	70
2017	Language requirement of position - Either English or French	41	35	9	13	2	0	0	75	15	78
2014	Language requirement of position - Bilingual	51	33	6	5	2	2	1	87	7	432
2014	Language requirement of position - Unilingual English	33	36	8	12	4	5	1	74	17	65
2014	Language requirement of position - Either English or French	46	25	11	8	1	8	1	78	10	89
2011	Language requirement of position - Bilingual	45	31	12	5	2	4	0	80	7	458
2011	Language requirement of position - Unilingual English	40	40	7	6	2	4	2	84	8	68
2011	Language requirement of position - Either English or French	28	42	8	10	3	5	3	76	15	60
2008	Language requirement of position - Bilingual	32	36	10	10	6	4	2	72	17	575
2008	Language requirement of position - Unilingual English	28	37	10	8	8	7	3	72	17	79
2008	Language requirement of position - Either English or French	26	23	16	13	11	10	1	55	27	75

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	36	16	9	3	4	1	70	13	387
2017	Language requirement of position - Unilingual English	29	36	14	11	6	5	0	68	17	70
2017	Language requirement of position - Either English or French	26	31	13	15	5	9	1	63	23	78
2014	Language requirement of position - Bilingual	31	36	20	6	2	3	1	70	9	432
2014	Language requirement of position - Unilingual English	18	27	23	10	9	11	1	51	22	65
2014	Language requirement of position - Either English or French	21	38	14	11	4	10	2	67	17	89
2011	Language requirement of position - Bilingual	22	38	20	11	5	4	1	63	17	456
2011	Language requirement of position - Unilingual English	19	32	18	9	15	7	0	55	25	68
2011	Language requirement of position - Either English or French	14	30	16	15	14	10	2	49	32	60

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	20	17	12	14	15	6	47	32	388
2017	Language requirement of position - Unilingual English	14	22	7	19	20	15	2	44	47	70
2017	Language requirement of position - Either English or French	15	21	12	14	10	26	3	50	34	78
2014	Language requirement of position - Bilingual	16	20	17	14	14	15	5	46	34	432
2014	Language requirement of position - Unilingual English	9	14	11	20	16	26	4	33	52	65
2014	Language requirement of position - Either English or French	12	24	13	10	13	26	1	50	32	89
2011	Language requirement of position - Bilingual	13	17	16	15	16	17	6	39	40	456
2011	Language requirement of position - Unilingual English	16	9	17	9	19	25	5	35	40	68
2011	Language requirement of position - Either English or French	10	12	13	19	8	32	7	35	44	60

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	30	7	10	3	1	2	80	13	389
2017	Language requirement of position - Unilingual English	64	26	4	1	1	1	2	93	3	68
2017	Language requirement of position - Either English or French	62	24	4	7	1	1	0	87	9	78
2014	Language requirement of position - Bilingual	49	26	11	8	4	0	1	77	12	432
2014	Language requirement of position - Unilingual English	52	27	14	4	0	1	1	81	5	65
2014	Language requirement of position - Either English or French	58	17	5	5	4	7	3	83	11	89

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	69	23	3	1	1	2	2	95	2	388
2017	Language requirement of position - Unilingual English	75	22	0	0	1	1	0	99	1	67
2017	Language requirement of position - Either English or French	70	26	3	1	0	0	0	96	1	78
2014	Language requirement of position - Bilingual	58	28	6	2	1	4	1	91	3	432
2014	Language requirement of position - Unilingual English	64	15	9	3	0	10	0	87	3	65
2014	Language requirement of position - Either English or French	64	15	5	0	1	8	6	92	1	89
2011	Language requirement of position - Bilingual	62	22	7	3	0	3	4	89	3	458
2011	Language requirement of position - Unilingual English	59	17	6	3	0	8	8	89	4	68
2011	Language requirement of position - Either English or French	60	15	10	3	2	5	5	83	6	60
2008	Language requirement of position - Bilingual	66	20	6	3	1	3	2	90	4	576
2008	Language requirement of position - Unilingual English	74	18	4	1	0	1	1	95	1	80
2008	Language requirement of position - Either English or French	64	19	12	1	0	1	3	86	1	75

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	34	12	10	4	4	0	72	15	387
2017	Language requirement of position - Unilingual English	38	31	12	12	7	1	0	69	19	68
2017	Language requirement of position - Either English or French	34	42	5	13	5	1	0	77	18	78
2014	Language requirement of position - Bilingual	30	34	14	14	6	1	0	65	21	432
2014	Language requirement of position - Unilingual English	20	44	16	12	3	5	0	67	16	65
2014	Language requirement of position - Either English or French	26	38	11	13	3	7	1	70	18	89
2011	Language requirement of position - Bilingual	21	38	18	14	8	1	0	60	22	458
2011	Language requirement of position - Unilingual English	19	23	30	9	10	9	0	46	21	68
2011	Language requirement of position - Either English or French	22	31	23	12	8	2	2	55	21	60
2008	Language requirement of position - Bilingual	28	36	16	11	6	2	1	66	17	575
2008	Language requirement of position - Unilingual English	28	35	16	6	14	1	0	63	20	80
2008	Language requirement of position - Either English or French	27	37	19	8	5	3	1	66	14	75

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	31	12	14	10	2	2	63	25	389
2017	Language requirement of position - Unilingual English	36	23	11	10	19	2	0	60	29	68
2017	Language requirement of position - Either English or French	37	32	5	10	10	4	1	73	22	78
2014	Language requirement of position - Bilingual	28	25	14	14	15	2	2	55	30	431
2014	Language requirement of position - Unilingual English	13	46	12	12	14	3	0	61	27	65
2014	Language requirement of position - Either English or French	35	28	11	11	11	0	4	66	23	89
2011	Language requirement of position - Bilingual	25	32	12	13	15	1	2	58	29	458
2011	Language requirement of position - Unilingual English	21	30	14	18	14	3	1	53	33	68
2011	Language requirement of position - Either English or French	39	28	13	8	10	0	2	68	18	60
2008	Language requirement of position - Bilingual	22	34	15	13	12	3	2	58	25	573
2008	Language requirement of position - Unilingual English	19	25	10	16	29	0	1	44	46	80
2008	Language requirement of position - Either English or French	31	41	4	11	10	3	1	75	21	75

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	42	17	7	2	4	73	9	388
2017	Language requirement of position - Unilingual English	28	35	13	11	7	5	66	20	68
2017	Language requirement of position - Either English or French	17	48	15	11	5	4	68	17	78

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	39	13	5	2	3	80	6	386
2017	Language requirement of position - Unilingual English	42	32	10	10	6	1	74	16	69
2017	Language requirement of position - Either English or French	35	32	13	4	6	10	74	11	78
2014	Language requirement of position - Bilingual	42	33	12	4	1	7	81	6	432
2014	Language requirement of position - Unilingual English	37	28	14	6	4	11	73	11	65
2014	Language requirement of position - Either English or French	47	26	8	5	2	11	83	9	89

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	43	10	6	2	2	0	82	8	388
2017	Language requirement of position - Unilingual English	29	41	7	14	5	3	0	73	20	70
2017	Language requirement of position - Either English or French	32	42	14	6	4	2	0	76	10	78
2014	Language requirement of position - Bilingual	42	35	12	6	2	3	0	80	8	432
2014	Language requirement of position - Unilingual English	28	42	18	6	1	5	0	73	8	65
2014	Language requirement of position - Either English or French	49	34	5	8	3	1	0	83	11	89
2011	Language requirement of position - Bilingual	32	41	13	8	4	2	0	74	12	458
2011	Language requirement of position - Unilingual English	35	34	9	9	6	6	2	74	16	68
2011	Language requirement of position - Either English or French	30	36	16	12	3	2	0	68	15	60

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	35	6	4	1	0	90	5	388
2017	Language requirement of position - Unilingual English	55	32	6	4	3	0	87	7	69
2017	Language requirement of position - Either English or French	58	32	5	2	2	0	90	5	78
2014	Language requirement of position - Bilingual	56	32	8	3	1	0	88	4	432
2014	Language requirement of position - Unilingual English	44	43	10	3	0	0	87	3	65
2014	Language requirement of position - Either English or French	58	37	3	2	0	0	95	2	89
2011	Language requirement of position - Bilingual	49	36	10	3	2	0	85	5	457
2011	Language requirement of position - Unilingual English	54	32	8	4	1	0	87	6	68
2011	Language requirement of position - Either English or French	40	44	10	3	2	0	85	5	60
2008	Language requirement of position - Bilingual	39	38	13	6	4	0	77	10	576
2008	Language requirement of position - Unilingual English	46	29	11	9	4	1	76	13	80
2008	Language requirement of position - Either English or French	44	32	15	7	3	0	76	9	75

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	29	11	4	2	0	0	83	6	387
2017	Language requirement of position - Unilingual English	53	28	12	5	3	0	0	80	8	70
2017	Language requirement of position - Either English or French	47	31	17	2	2	0	0	78	5	78
2014	Language requirement of position - Bilingual	48	31	12	7	2	0	0	79	9	432
2014	Language requirement of position - Unilingual English	39	41	13	6	1	0	0	80	7	65
2014	Language requirement of position - Either English or French	53	31	12	4	0	0	0	84	4	89
2011	Language requirement of position - Bilingual	44	31	13	7	4	2	0	77	11	457
2011	Language requirement of position - Unilingual English	37	37	12	7	6	0	2	75	13	68
2011	Language requirement of position - Either English or French	27	47	18	3	3	2	0	75	7	60

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	35	9	4	2	0	85	6	388
2017	Language requirement of position - Unilingual English	51	30	8	8	3	0	82	11	70
2017	Language requirement of position - Either English or French	45	42	8	2	2	0	87	5	78
2014	Language requirement of position - Bilingual	48	34	10	5	2	0	82	7	432
2014	Language requirement of position - Unilingual English	39	38	16	7	0	0	77	7	65
2014	Language requirement of position - Either English or French	50	38	8	4	0	0	88	4	89
2011	Language requirement of position - Bilingual	44	34	11	6	4	1	79	10	457
2011	Language requirement of position - Unilingual English	40	36	8	13	3	0	76	16	68
2011	Language requirement of position - Either English or French	33	47	12	5	3	0	80	8	60
2008	Language requirement of position - Bilingual	34	39	15	7	5	0	73	12	575
2008	Language requirement of position - Unilingual English	40	32	14	10	5	0	72	15	80
2008	Language requirement of position - Either English or French	37	39	13	7	3	1	77	9	75

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	25	15	9	4	2	0	72	12	387
2017	Language requirement of position - Unilingual English	46	23	10	7	10	4	0	72	18	69
2017	Language requirement of position - Either English or French	33	33	14	9	5	2	2	70	15	78
2014	Language requirement of position - Bilingual	40	28	15	9	6	2	0	69	15	432
2014	Language requirement of position - Unilingual English	33	33	18	7	3	6	0	70	10	65
2014	Language requirement of position - Either English or French	49	20	16	7	4	4	0	71	11	89
2011	Language requirement of position - Bilingual	42	27	12	8	9	2	0	70	17	458
2011	Language requirement of position - Unilingual English	39	33	11	7	7	3	0	74	15	68
2011	Language requirement of position - Either English or French	32	36	18	3	5	5	0	72	9	60
2008	Language requirement of position - Bilingual	32	26	17	11	10	4	0	61	21	574
2008	Language requirement of position - Unilingual English	39	25	15	13	6	1	0	65	20	80
2008	Language requirement of position - Either English or French	36	29	19	9	4	3	0	67	14	75

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	32	35	33	388
2017	Language requirement of position - Unilingual English	32	29	40	71
2017	Language requirement of position - Either English or French	28	34	38	78
2014	Language requirement of position - Bilingual	39	33	29	431
2014	Language requirement of position - Unilingual English	32	35	33	65
2014	Language requirement of position - Either English or French	22	43	34	89
2011	Language requirement of position - Bilingual	39	32	30	458
2011	Language requirement of position - Unilingual English	34	28	39	68
2011	Language requirement of position - Either English or French	30	35	35	60

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	14	31	52	2	0	2	122
2017	Language requirement of position - Unilingual English	5	18	42	17	10	8	23
2017	Language requirement of position - Either English or French	0	40	31	20	0	9	22
2014	Language requirement of position - Bilingual	8	31	50	7	9999	5	167
2014	Language requirement of position - Unilingual English	5	33	35	28	9999	0	20
2014	Language requirement of position - Either English or French	10	26	39	24	9999	0	20
2011	Language requirement of position - Bilingual	11	27	46	12	9999	5	179
2011	Language requirement of position - Unilingual English	20	31	26	14	9999	9	23
2011	Language requirement of position - Either English or French	6	39	23	28	9999	5	18

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	14	86	389
2017	Language requirement of position - Unilingual English	14	86	71
2017	Language requirement of position - Either English or French	14	86	77
2014	Language requirement of position - Bilingual	13	87	430
2014	Language requirement of position - Unilingual English	9	91	65
2014	Language requirement of position - Either English or French	13	87	88

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	47	51
2017	Language requirement of position - Unilingual English	51	10
2014	Language requirement of position - Bilingual	36	56

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	57	51
2017	Language requirement of position - Unilingual English	70	10
2017	Language requirement of position - Either English or French	91	10
2014	Language requirement of position - Bilingual	69	56
2014	Language requirement of position - Either English or French	91	11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	51
2017	Language requirement of position - Unilingual English	0	10
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Either English or French	0	11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	51
2017	Language requirement of position - Unilingual English	10
2017	Language requirement of position - Either English or French	10
2014	Language requirement of position - Bilingual	56
2014	Language requirement of position - Either English or French	11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	51
2017	Language requirement of position - Either English or French	0	10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	10
2014	Language requirement of position - Bilingual	0	56

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	Language requirement of position - Unilingual English	10
2017	Language requirement of position - Either English or French	10
2014	Language requirement of position - Either English or French	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	51
2017	Language requirement of position - Unilingual English	70	10
2014	Language requirement of position - Bilingual	35	56
2014	Language requirement of position - Either English or French	53	11

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	37	51
2017	Language requirement of position - Either English or French	50	10
2014	Language requirement of position - Bilingual	45	56

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	44	51
2017	Language requirement of position - Either English or French	54	10
2014	Language requirement of position - Bilingual	37	56
2014	Language requirement of position - Either English or French	56	11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	35	51
2017	Language requirement of position - Unilingual English	80	10
2017	Language requirement of position - Either English or French	73	10
2014	Language requirement of position - Bilingual	41	56
2014	Language requirement of position - Either English or French	53	11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	32	51
2014	Language requirement of position - Bilingual	33	56

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	50	51
2017	Language requirement of position - Unilingual English	71	10
2017	Language requirement of position - Either English or French	73	10
2014	Language requirement of position - Bilingual	40	56
2014	Language requirement of position - Either English or French	65	11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	51
2014	Language requirement of position - Bilingual	28	56

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	51
2017	Language requirement of position - Either English or French	10
2014	Language requirement of position - Bilingual	56
2014	Language requirement of position - Either English or French	11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	Language requirement of position - Unilingual English	10
2017	Language requirement of position - Either English or French	10
2014	Language requirement of position - Either English or French	11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	43	51
2017	Language requirement of position - Unilingual English	51	10
2017	Language requirement of position - Either English or French	54	10
2014	Language requirement of position - Bilingual	43	56

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	51
2014	Language requirement of position - Bilingual	30	56

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	51
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Either English or French	0	11

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	62	51
2017	Language requirement of position - Either English or French	46	10
2014	Language requirement of position - Bilingual	36	57

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	51
2014	Language requirement of position - Bilingual	25	57

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	51
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Bilingual	18	57

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	51
2017	Language requirement of position - Unilingual English	0	10
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Either English or French	0	11

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	51
2014	Language requirement of position - Bilingual	12	57
2014	Language requirement of position - Either English or French	0	11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	Language requirement of position - Unilingual English	10
2017	Language requirement of position - Either English or French	10
2014	Language requirement of position - Either English or French	11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	10
2014	Language requirement of position - Bilingual	16	57

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	51
2017	Language requirement of position - Unilingual English	0	10
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Bilingual	10	57

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	51
2017	Language requirement of position - Unilingual English	59	10
2014	Language requirement of position - Bilingual	30	57
2014	Language requirement of position - Either English or French	47	11

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Bilingual	19	54

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	25	50
2014	Language requirement of position - Bilingual	13	54

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Either English or French	0	10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Either English or French	0	10

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	16	50
2014	Language requirement of position - Bilingual	12	54

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	50
2014	Language requirement of position - Bilingual	16	54
2014	Language requirement of position - Either English or French	0	11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	50
2014	Language requirement of position - Bilingual	15	54

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	50

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	50
2017	Language requirement of position - Either English or French	0	10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	30	50
2014	Language requirement of position - Bilingual	20	54

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	50
2017	Language requirement of position - Either English or French	0	10
2014	Language requirement of position - Either English or French	0	11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	43	50
2017	Language requirement of position - Unilingual English	61	10
2014	Language requirement of position - Bilingual	39	54
2014	Language requirement of position - Either English or French	47	11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	50
2017	Language requirement of position - Either English or French	10
2014	Language requirement of position - Bilingual	54
2014	Language requirement of position - Either English or French	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	45	50
2017	Language requirement of position - Unilingual English	71	10
2017	Language requirement of position - Either English or French	64	10
2014	Language requirement of position - Bilingual	44	54
2014	Language requirement of position - Either English or French	44	11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	50
2017	Language requirement of position - Unilingual English	10
2017	Language requirement of position - Either English or French	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	10
2014	Language requirement of position - Bilingual	11	54
2014	Language requirement of position - Either English or French	0	11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	81	19	51
2017	Language requirement of position - Unilingual English	90	10	10
2017	Language requirement of position - Either English or French	91	9	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	19	15	4	4	35	9	58	15	389
2017	Language requirement of position - Unilingual English	17	12	14	8	4	28	17	52	22	71
2017	Language requirement of position - Either English or French	11	8	15	7	4	49	6	41	25	78
2014	Language requirement of position - Bilingual	17	12	18	5	2	38	9	54	13	432
2014	Language requirement of position - Unilingual English	8	11	9	1	3	50	18	58	14	65
2014	Language requirement of position - Either English or French	19	10	5	4	2	48	11	71	16	89

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	37	15	4	3	12	2	75	8	388
2017	Language requirement of position - Unilingual English	33	22	13	9	5	14	3	67	18	71
2017	Language requirement of position - Either English or French	25	20	11	7	1	31	4	70	13	78
2014	Language requirement of position - Bilingual	29	28	20	5	2	15	1	68	8	432
2014	Language requirement of position - Unilingual English	23	21	23	4	1	24	3	60	8	65
2014	Language requirement of position - Either English or French	36	31	3	4	2	21	2	87	9	89
2011	Language requirement of position - Bilingual	29	37	16	3	3	13	1	76	6	457
2011	Language requirement of position - Unilingual English	30	30	12	4	1	22	0	77	7	68
2011	Language requirement of position - Either English or French	27	25	18	2	2	25	2	70	5	60

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	38	10	5	3	2	23	76	10	389
2017	Language requirement of position - Unilingual English	19	52	11	11	6	1	0	72	17	71
2017	Language requirement of position - Either English or French	15	46	14	20	2	1	2	63	23	78
2014	Language requirement of position - Bilingual	20	36	12	7	2	1	21	72	12	432
2014	Language requirement of position - Unilingual English	15	37	19	18	6	4	0	55	25	65
2014	Language requirement of position - Either English or French	12	39	15	16	5	5	6	58	25	89
2011	Language requirement of position - Bilingual	15	40	11	10	4	1	20	69	18	458
2011	Language requirement of position - Unilingual English	17	37	14	20	9	3	1	56	30	68
2011	Language requirement of position - Either English or French	5	40	19	25	5	2	5	47	33	60
2008	Language requirement of position - Bilingual	20	41	10	9	4	1	14	73	15	576
2008	Language requirement of position - Unilingual English	22	49	8	15	4	1	1	73	19	80
2008	Language requirement of position - Either English or French	12	28	8	33	16	0	3	41	51	75

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	11	16	3	3	39	20	48	14	388
2017	Language requirement of position - Unilingual English	6	18	24	8	4	32	8	40	21	71
2017	Language requirement of position - Either English or French	11	11	20	9	1	44	4	42	19	77
2014	Language requirement of position - Bilingual	7	9	18	4	5	33	23	38	21	432
2014	Language requirement of position - Unilingual English	5	9	12	10	10	51	3	31	43	65
2014	Language requirement of position - Either English or French	4	11	16	9	2	41	16	36	26	89
2011	Language requirement of position - Bilingual	5	8	21	7	6	33	20	27	27	458
2011	Language requirement of position - Unilingual English	3	16	20	6	7	43	6	36	26	68
2011	Language requirement of position - Either English or French	0	1	31	12	2	44	10	3	29	60

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	26	8	4	1	12	22	80	8	386
2017	Language requirement of position - Unilingual English	32	29	18	4	4	11	2	70	9	71
2017	Language requirement of position - Either English or French	27	27	13	7	4	19	3	69	14	78
2014	Language requirement of position - Bilingual	22	21	14	5	2	16	21	68	10	431
2014	Language requirement of position - Unilingual English	22	24	12	7	6	28	1	65	19	65
2014	Language requirement of position - Either English or French	18	26	11	4	3	29	10	70	12	89
2011	Language requirement of position - Bilingual	20	24	14	6	3	12	21	66	13	458
2011	Language requirement of position - Unilingual English	23	18	21	6	2	28	3	59	11	68
2011	Language requirement of position - Either English or French	18	26	15	3	2	29	7	69	8	60
2008	Language requirement of position - Bilingual	30	28	13	4	2	10	14	75	7	574
2008	Language requirement of position - Unilingual English	33	24	12	6	2	21	1	74	11	79
2008	Language requirement of position - Either English or French	20	22	17	4	3	32	3	63	10	75

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	26	11	6	1	12	21	73	11	389
2017	Language requirement of position - Unilingual English	23	22	22	9	7	14	3	54	19	71
2017	Language requirement of position - Either English or French	26	23	12	9	5	22	3	66	18	78
2014	Language requirement of position - Bilingual	20	17	16	5	5	16	20	58	16	432
2014	Language requirement of position - Unilingual English	16	20	11	9	13	32	0	52	32	65
2014	Language requirement of position - Either English or French	14	21	14	7	4	31	8	59	18	89
2011	Language requirement of position - Bilingual	18	22	15	8	5	12	20	59	19	458
2011	Language requirement of position - Unilingual English	20	18	16	6	3	34	3	60	15	68
2011	Language requirement of position - Either English or French	15	26	14	8	2	32	3	63	16	60
2008	Language requirement of position - Bilingual	24	28	14	8	5	9	13	66	16	575
2008	Language requirement of position - Unilingual English	29	22	13	5	10	19	3	65	19	80
2008	Language requirement of position - Either English or French	17	28	15	12	4	23	1	59	21	75

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	5	95	387
2017	Language requirement of position - Unilingual English	7	93	71
2017	Language requirement of position - Either English or French	7	93	78
2014	Language requirement of position - Bilingual	4	96	431

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	30	17
2014	Language requirement of position - Bilingual	34	15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	82	17
2014	Language requirement of position - Bilingual	86	15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	17
2014	Language requirement of position - Bilingual	0	15

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	39	17

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	17

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	17
2014	Language requirement of position - Bilingual	47	15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	17

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	17
2014	Language requirement of position - Bilingual	0	15

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	28	17

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	17

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	17

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	17

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	17
2014	Language requirement of position - Bilingual	0	15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	59	17
2014	Language requirement of position - Bilingual	52	15

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	17
2014	Language requirement of position - Bilingual	0	15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	17
2014	Language requirement of position - Bilingual	0	15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	17
2014	Language requirement of position - Bilingual	0	15

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	17

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	17
2014	Language requirement of position - Bilingual	61	15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	17
2014	Language requirement of position - Bilingual	0	15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	58	17
2014	Language requirement of position - Bilingual	54	15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	89	11	17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	14	14	2	2	43	11	61	8	387
2017	Language requirement of position - Unilingual English	15	15	18	5	1	34	11	54	12	71
2017	Language requirement of position - Either English or French	11	13	14	4	0	51	8	58	9	78
2014	Language requirement of position - Bilingual	16	10	16	3	1	48	6	56	9	432
2014	Language requirement of position - Unilingual English	8	8	19	1	1	47	15	41	8	65
2014	Language requirement of position - Either English or French	18	12	9	0	3	45	13	71	8	89

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	35	12	3	2	16	3	79	6	389
2017	Language requirement of position - Unilingual English	30	21	17	7	1	18	4	67	11	70
2017	Language requirement of position - Either English or French	24	30	12	5	1	28	0	75	8	78
2014	Language requirement of position - Bilingual	32	25	20	2	1	17	1	71	4	432
2014	Language requirement of position - Unilingual English	22	17	19	5	1	30	6	60	10	65
2014	Language requirement of position - Either English or French	37	28	3	1	3	25	2	90	6	89
2011	Language requirement of position - Bilingual	34	34	13	2	2	15	0	80	4	458
2011	Language requirement of position - Unilingual English	36	21	15	2	2	25	0	76	4	68
2011	Language requirement of position - Either English or French	32	23	12	2	2	29	2	78	5	60

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	25	23	10	12	1	1	55	22	388
2017	Language requirement of position - Unilingual English	24	28	23	8	14	0	3	54	23	71
2017	Language requirement of position - Either English or French	26	28	19	14	12	1	0	55	26	78

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	25	31	20	12	1	36	32	388
2017	Language requirement of position - Unilingual English	14	41	30	11	4	0	55	15	71
2017	Language requirement of position - Either English or French	10	37	32	9	10	1	48	19	78

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	31	29	13	9	2	47	23	387
2017	Language requirement of position - Unilingual English	22	45	17	12	4	0	67	16	70
2017	Language requirement of position - Either English or French	17	44	19	15	5	1	61	20	78

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	24	29	18	9	0	1	42	28	389
2017	Language requirement of position - Unilingual English	30	36	18	12	1	1	0	67	14	70
2017	Language requirement of position - Either English or French	39	18	18	14	7	0	4	59	22	78

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	30	21	10	9	7	57	20	389
2017	Language requirement of position - Unilingual English	36	30	21	7	4	3	68	11	71
2017	Language requirement of position - Either English or French	27	39	19	6	7	1	67	14	78

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	25	30	14	10	0	46	24	387
2017	Language requirement of position - Unilingual English	30	27	28	9	4	1	58	14	71
2017	Language requirement of position - Either English or French	30	32	25	5	8	0	62	13	78

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	39	18	9	3	0	1	70	12	387
2017	Language requirement of position - Unilingual English	34	40	18	5	1	0	1	75	7	71
2017	Language requirement of position - Either English or French	27	36	23	6	7	1	0	64	13	78

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	34	26	11	4	1	59	15	387
2017	Language requirement of position - Unilingual English	35	35	19	9	0	1	71	10	70
2017	Language requirement of position - Either English or French	25	37	23	8	6	1	63	14	78

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	37	21	8	5	0	0	65	13	387
2017	Language requirement of position - Unilingual English	32	37	21	8	1	0	1	69	9	71
2017	Language requirement of position - Either English or French	25	29	22	15	6	1	1	55	22	78

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	35	21	6	3	1	69	10	384
2017	Language requirement of position - Unilingual English	35	34	19	8	3	1	70	11	71
2017	Language requirement of position - Either English or French	36	35	18	8	1	1	72	9	77

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	67	20	8	3	2	1	87	4	389
2017	Language requirement of position - Unilingual English	58	21	11	5	4	1	79	10	71
2017	Language requirement of position - Either English or French	60	25	10	4	1	0	85	5	78

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	80	9	5	2	2	2	91	4	389
2017	Language requirement of position - Unilingual English	81	11	3	3	1	1	93	4	71
2017	Language requirement of position - Either English or French	76	14	8	1	0	1	91	1	78

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	24	10	4	2	2	85	5	387
2017	Language requirement of position - Unilingual English	72	16	10	1	0	0	89	1	71
2017	Language requirement of position - Either English or French	74	14	10	0	0	1	89	0	78

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	65	17	9	4	3	1	84	7	388
2017	Language requirement of position - Unilingual English	64	20	8	5	1	1	85	7	71
2017	Language requirement of position - Either English or French	70	8	11	6	4	1	79	11	77

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	13	7	1	24	89	2	389
2017	Language requirement of position - Unilingual English	71	1	3	0	25	96	0	70
2017	Language requirement of position - Either English or French	73	1	2	0	23	98	0	78

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	68	21	5	1	1	0	4	93	2	389
2017	Language requirement of position - Unilingual English	75	14	1	0	0	2	8	99	0	71
2017	Language requirement of position - Either English or French	76	15	4	0	1	0	4	94	1	78

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	84	6	2	1	1	1	4	95	3	389
2017	Language requirement of position - Unilingual English	85	10	2	1	0	0	1	97	1	71
2017	Language requirement of position - Either English or French	74	12	10	0	2	0	2	88	2	78

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	28	10	3	2	1	84	5	389
2017	Language requirement of position - Unilingual English	58	25	10	3	3	1	85	5	71
2017	Language requirement of position - Either English or French	55	33	7	2	0	2	91	3	78

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	29	41	15	5	1	39	20	389
2017	Language requirement of position - Unilingual English	12	37	41	8	3	0	49	11	71
2017	Language requirement of position - Either English or French	14	34	37	9	6	0	48	15	78

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	17	42	23	10	33	24	389
2017	Language requirement of position - Unilingual English	1	16	40	35	8	43	17	71
2017	Language requirement of position - Either English or French	8	22	25	34	11	45	30	78

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	43	17	6	3	3	1	73	9	388
2017	Language requirement of position - Unilingual English	21	53	14	8	3	1	0	75	11	71
2017	Language requirement of position - Either English or French	19	47	14	9	5	7	0	71	15	78

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	42	17	12	5	2	65	18	389
2017	Language requirement of position - Unilingual English	27	43	15	7	8	0	70	15	71
2017	Language requirement of position - Either English or French	20	49	15	7	6	3	70	14	78

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	12	88	388
2017	Language requirement of position - Unilingual English	7	93	71
2017	Language requirement of position - Either English or French	12	88	78
2014	Language requirement of position - Bilingual	9	91	430
2014	Language requirement of position - Unilingual English	17	83	65
2014	Language requirement of position - Either English or French	8	92	89

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	81	19	45
2014	Language requirement of position - Bilingual	67	33	39
2014	Language requirement of position - Unilingual English	100	0	11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	19	3	14	5	0	78	19	37
2014	Language requirement of position - Bilingual	51	30	8	4	4	4	84	8	26
2014	Language requirement of position - Unilingual English	47	35	9	9	0	0	82	9	11

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	24	22	13	9	5	2	28	72	389
2017	Language requirement of position - Unilingual English	26	16	19	17	19	3	0	27	73	70
2017	Language requirement of position - Either English or French	29	19	19	16	12	5	0	31	69	78

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	259
2017	Language requirement of position - Unilingual English	20	50
2017	Language requirement of position - Either English or French	15	51

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	36	259
2017	Language requirement of position - Unilingual English	54	50
2017	Language requirement of position - Either English or French	73	51

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	16	259
2017	Language requirement of position - Unilingual English	16	50
2017	Language requirement of position - Either English or French	15	51

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	35	259
2017	Language requirement of position - Unilingual English	19	50
2017	Language requirement of position - Either English or French	12	51

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	259
2017	Language requirement of position - Unilingual English	17	50
2017	Language requirement of position - Either English or French	6	51

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	44	259
2017	Language requirement of position - Unilingual English	34	50
2017	Language requirement of position - Either English or French	35	51

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	9	47	20	11	4	8	249
2017	Language requirement of position - Unilingual English	4	39	35	6	8	8	48
2017	Language requirement of position - Either English or French	3	67	21	6	2	2	51

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	31	15	16	9	1	9	55	28	260
2017	Language requirement of position - Unilingual English	10	27	24	10	22	2	6	40	34	50
2017	Language requirement of position - Either English or French	10	28	14	19	17	7	4	43	41	51

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	3	11	15	18	39	1	12	16	66	260
2017	Language requirement of position - Unilingual English	6	7	18	10	51	2	6	14	67	50
2017	Language requirement of position - Either English or French	3	11	12	27	41	4	2	15	73	51

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of Finance Canada by Question 108. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me