2017 Public Service Employee Survey Results for Department of Finance Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 45 5 6 3 0 0 86 9 357
2017 First official language - French 43 48 3 5 1 0 0 91 6 178
2014 First official language - English 38 51 3 7 1 0 0 89 8 365
2014 First official language - French 47 39 6 8 1 0 0 86 9 220
2011 First official language - English 31 41 4 14 11 0 0 71 25 381
2011 First official language - French 33 40 7 15 5 0 0 73 20 206
2008 First official language - English 48 42 3 5 2 0 0 90 7 405
2008 First official language - French 51 40 2 7 0 0 0 91 7 327

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 84 12 1 0 1 1 0 98 1 356
2017 First official language - French 54 30 8 4 2 2 1 86 6 178
2014 First official language - English 84 12 2 1 0 1 1 97 1 366
2014 First official language - French 48 32 6 7 4 3 0 82 11 219
2011 First official language - English 83 12 2 1 1 1 1 97 2 381
2011 First official language - French 49 28 8 9 4 1 1 78 14 206
2008 First official language - English 82 15 1 1 0 1 0 98 1 406
2008 First official language - French 60 28 5 5 1 1 0 88 7 325

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 80 14 1 3 1 0 1 95 4 357
2017 First official language - French 30 28 11 19 10 0 1 59 30 178
2014 First official language - English 75 18 3 2 2 0 1 94 3 366
2014 First official language - French 30 21 10 23 15 0 1 52 38 218
2011 First official language - English 79 14 3 2 1 0 0 94 3 381
2011 First official language - French 30 22 13 23 12 0 0 52 35 206
2008 First official language - English 76 17 3 3 2 0 0 93 5 407
2008 First official language - French 36 25 9 17 12 0 0 61 29 326

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 36 4 9 2 0 0 85 11 357
2017 First official language - French 45 43 7 4 1 0 0 88 6 178
2014 First official language - English 43 35 8 10 4 0 0 78 14 365
2014 First official language - French 40 34 10 11 5 0 0 75 15 219
2011 First official language - English 45 36 8 8 3 0 0 81 11 381
2011 First official language - French 40 39 9 8 4 0 0 79 11 207

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 38 11 12 3 0 0 74 15 355
2017 First official language - French 35 46 13 5 1 0 0 81 6 178
2014 First official language - English 25 39 15 15 4 1 1 65 19 365
2014 First official language - French 28 39 21 9 1 0 1 68 11 219
2011 First official language - English 28 37 15 13 6 0 2 66 19 381
2011 First official language - French 28 31 22 11 7 0 2 60 18 207
2008 First official language - English 29 41 13 11 4 1 1 71 15 406
2008 First official language - French 35 38 16 6 3 0 3 74 9 327

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 36 6 5 3 0 0 86 8 357
2017 First official language - French 50 36 6 6 1 0 1 87 7 177
2014 First official language - English 50 35 8 5 2 0 0 85 7 366
2014 First official language - French 52 33 8 5 2 0 0 85 7 220
2011 First official language - English 49 36 7 4 3 0 0 85 7 381
2011 First official language - French 42 39 7 5 7 1 0 81 12 204
2008 First official language - English 46 37 8 7 2 0 0 83 9 407
2008 First official language - French 42 39 12 4 3 0 0 81 8 327

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 37 3 4 3 0 0 90 7 357
2017 First official language - French 52 37 6 3 1 0 1 90 4 176
2014 First official language - English 54 33 7 5 1 0 0 87 6 366
2014 First official language - French 51 38 6 3 2 0 0 89 4 219
2011 First official language - English 52 36 4 5 3 0 0 88 8 380
2011 First official language - French 48 36 6 6 5 0 0 83 10 207
2008 First official language - English 47 42 6 3 2 0 0 89 5 407
2008 First official language - French 49 38 6 4 3 0 0 88 6 327

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 31 5 5 2 0 0 88 7 355
2017 First official language - French 55 34 7 3 1 0 0 90 4 176
2014 First official language - English 53 30 10 5 1 1 0 84 7 366
2014 First official language - French 53 34 10 3 0 0 0 87 3 220

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 34 8 10 7 0 0 75 17 355
2017 First official language - French 39 39 13 6 2 0 1 79 8 175
2014 First official language - English 38 32 12 11 5 0 0 71 17 366
2014 First official language - French 35 36 13 6 8 0 2 72 14 220
2011 First official language - English 33 39 7 12 8 1 1 73 20 381
2011 First official language - French 36 31 13 12 6 1 1 68 18 207

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 25 10 12 19 3 13 52 36 357
2017 First official language - French 30 26 10 13 9 1 12 64 25 177
2014 First official language - English 16 18 9 14 31 3 10 38 51 366
2014 First official language - French 24 20 11 13 17 1 15 52 36 220
2011 First official language - English 13 18 9 19 31 1 9 35 56 381
2011 First official language - French 23 16 10 19 17 1 14 46 42 207
2008 First official language - English 21 20 9 12 28 2 7 45 45 405
2008 First official language - French 35 22 8 11 10 2 11 66 24 327

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 46 5 7 3 0 0 85 10 357
2017 First official language - French 42 47 7 2 2 0 0 89 4 178
2014 First official language - English 38 46 8 6 2 0 0 84 8 366
2014 First official language - French 38 42 8 10 1 0 0 80 12 220
2011 First official language - English 37 42 9 7 5 0 0 79 12 380
2011 First official language - French 36 37 14 8 5 0 0 73 13 207
2008 First official language - English 38 41 9 8 4 0 0 79 12 406
2008 First official language - French 40 38 13 7 3 0 0 77 10 326

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 40 11 12 5 0 1 71 17 356
2017 First official language - French 37 36 16 8 3 0 0 73 11 178
2014 First official language - English 30 39 14 13 4 0 0 69 17 366
2014 First official language - French 25 40 18 10 6 0 1 66 16 220
2011 First official language - English 30 42 11 10 7 0 1 72 17 381
2011 First official language - French 28 37 18 9 7 0 0 65 17 207

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 44 9 11 3 0 0 77 14 357
2017 First official language - French 37 47 9 6 1 0 0 85 7 178

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 37 9 5 2 0 0 84 8 357
2017 First official language - French 49 43 4 3 0 0 0 92 3 178
2014 First official language - English 48 40 8 2 1 1 0 89 3 366
2014 First official language - French 48 37 10 3 1 0 1 86 5 220
2011 First official language - English 46 39 9 4 2 0 0 86 6 381
2011 First official language - French 41 40 12 5 1 0 0 81 6 207
2008 First official language - English 47 36 9 4 4 0 0 82 8 407
2008 First official language - French 42 40 10 6 2 0 0 82 8 327

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 40 10 9 6 0 0 75 15 355
2017 First official language - French 38 41 10 6 6 0 0 79 11 177

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 36 7 5 1 0 0 88 5 354
2017 First official language - French 52 38 6 2 1 0 1 91 3 178
2014 First official language - English 59 30 9 2 0 0 0 89 3 364
2014 First official language - French 60 29 9 2 0 0 0 89 2 220
2011 First official language - English 56 31 8 4 1 0 0 87 5 380
2011 First official language - French 50 32 12 4 1 0 0 82 5 206

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 38 8 9 3 0 0 79 13 355
2017 First official language - French 39 42 13 5 2 0 1 81 6 178
2014 First official language - English 34 46 8 8 2 1 0 81 10 366
2014 First official language - French 31 44 10 12 2 0 0 75 14 220
2011 First official language - English 34 44 9 10 3 1 1 79 13 377
2011 First official language - French 31 43 11 10 5 0 0 73 16 207

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 38 10 9 4 0 0 77 13 356
2017 First official language - French 38 37 13 9 2 0 1 75 11 178
2014 First official language - English 35 41 14 7 2 0 0 77 9 366
2014 First official language - French 35 36 14 11 3 0 1 72 14 220

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 41 8 8 2 1 1 81 10 356
2017 First official language - French 37 44 10 6 2 0 1 82 8 178
2014 First official language - English 40 38 11 7 1 1 1 80 8 365
2014 First official language - French 36 40 12 8 2 0 1 77 10 220
2011 First official language - English 40 39 11 5 2 1 1 81 8 381
2011 First official language - French 38 34 15 6 3 0 3 75 10 207

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 40 5 6 3 0 0 86 9 356
2017 First official language - French 45 43 10 1 1 0 1 88 2 177
2014 First official language - English 44 40 8 5 2 0 0 84 7 364
2014 First official language - French 46 38 11 3 2 0 0 83 5 220
2011 First official language - English 44 39 8 5 4 0 0 83 9 380
2011 First official language - French 39 40 9 8 4 0 0 79 11 207
2008 First official language - English 43 41 9 6 1 0 0 84 7 407
2008 First official language - French 44 40 8 7 2 0 0 84 8 327

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 40 22 10 6 0 0 62 16 357
2017 First official language - French 29 42 18 8 4 0 0 70 12 177
2014 First official language - English 26 36 21 10 7 0 0 62 17 366
2014 First official language - French 30 38 19 6 6 0 0 68 13 220
2011 First official language - English 24 39 20 9 7 0 0 64 16 381
2011 First official language - French 28 37 17 10 6 1 1 67 16 207
2008 First official language - English 21 41 19 10 8 0 0 63 18 406
2008 First official language - French 24 41 19 10 6 1 0 65 16 327

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 21 44 18 10 1 1 28 27 356
2017 First official language - French 6 26 37 20 8 0 3 29 32 177
2014 First official language - English 3 19 45 23 9 1 0 32 22 365
2014 First official language - French 7 20 46 19 7 1 1 26 27 220
2011 First official language - English 9 22 42 20 7 0 1 26 31 380
2011 First official language - French 7 20 39 18 10 2 4 30 29 206
2008 First official language - English 13 22 41 16 4 1 2 21 36 406
2008 First official language - French 12 30 34 18 4 0 1 23 43 327

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 5 10 19 36 26 1 2 65 16 355
2017 First official language - French 4 9 26 30 29 1 3 60 13 176
2014 First official language - English 1 11 22 40 23 2 1 65 12 365
2014 First official language - French 3 11 19 42 19 2 4 64 15 218
2011 First official language - English 4 7 18 44 22 1 4 70 11 381
2011 First official language - French 4 8 17 39 26 2 5 70 12 206
2008 First official language - English 8 16 27 28 15 2 4 46 25 403
2008 First official language - French 11 20 23 26 14 3 2 43 33 327

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 17 35 24 14 1 1 38 26 356
2017 First official language - French 7 16 38 20 16 1 2 37 24 174
2014 First official language - English 9 20 38 21 9 1 1 31 30 365
2014 First official language - French 13 27 26 20 8 3 2 29 43 220
2011 First official language - English 16 19 35 19 9 0 2 28 36 380
2011 First official language - French 13 22 29 18 10 1 7 31 38 205
2008 First official language - English 18 18 33 20 7 1 2 28 38 406
2008 First official language - French 18 25 30 16 6 2 3 23 45 326

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 17 36 27 11 0 0 38 25 356
2017 First official language - French 7 17 37 26 11 0 2 38 24 176
2014 First official language - English 5 21 40 24 9 1 1 33 26 366
2014 First official language - French 5 21 39 18 13 2 3 32 28 220
2011 First official language - English 9 20 42 19 7 0 1 27 30 378
2011 First official language - French 6 23 33 22 12 0 4 36 30 205
2008 First official language - English 7 20 37 27 6 1 2 34 27 405
2008 First official language - French 7 28 33 20 9 1 2 29 37 327

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 20 28 25 14 1 2 40 30 355
2017 First official language - French 9 22 30 21 16 0 3 37 31 177
2014 First official language - English 7 17 36 25 11 1 2 38 26 365
2014 First official language - French 12 22 29 18 13 2 4 33 37 220
2011 First official language - English 10 20 35 21 11 1 3 33 31 378
2011 First official language - French 11 20 25 23 11 3 6 38 35 206
2008 First official language - English 13 18 27 23 12 3 3 37 34 405
2008 First official language - French 12 21 28 21 13 1 4 36 34 324

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 16 25 28 18 3 3 48 25 356
2017 First official language - French 7 16 29 24 18 3 3 45 24 175
2014 First official language - English 3 12 30 34 17 2 1 54 16 364
2014 First official language - French 5 10 24 37 17 3 5 58 17 220
2011 First official language - English 5 12 29 30 18 2 3 51 18 379
2011 First official language - French 6 12 24 29 22 3 4 54 20 206
2008 First official language - English 12 19 27 24 11 3 4 37 33 404
2008 First official language - French 21 19 27 18 8 3 4 28 43 326

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 16 32 31 10 0 3 43 24 356
2017 First official language - French 7 15 31 28 15 3 3 45 23 176
2014 First official language - English 5 17 36 28 11 2 2 40 23 363
2014 First official language - French 8 18 32 22 8 7 5 34 29 220
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 77 16 3 2 0 1 0 95 2 356
2017 First official language - French 40 35 7 12 4 0 1 76 17 178
2014 First official language - English 78 17 2 1 1 1 1 96 2 366
2014 First official language - French 45 25 9 14 6 0 1 71 20 220
2011 First official language - English 77 16 2 2 1 0 1 94 3 381
2011 First official language - French 40 26 10 17 7 0 0 66 24 207
2008 First official language - English 70 21 2 3 1 0 2 94 4 407
2008 First official language - French 49 26 7 10 5 0 2 77 16 325

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 27 12 10 5 7 6 69 17 357
2017 First official language - French 30 35 11 5 2 6 11 78 8 178
2014 First official language - English 39 27 11 7 3 5 9 76 11 366
2014 First official language - French 31 32 14 4 2 8 8 75 8 220

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 26 10 10 4 0 0 77 14 357
2017 First official language - French 54 32 7 3 3 1 0 87 6 178
2014 First official language - English 50 30 7 9 4 0 0 80 13 366
2014 First official language - French 52 31 6 6 3 1 0 84 9 220

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 31 8 6 2 0 0 84 8 357
2017 First official language - French 51 30 9 6 3 1 0 82 9 178
2014 First official language - English 53 37 5 4 1 1 0 90 5 366
2014 First official language - French 44 38 7 7 1 2 2 85 8 220
2011 First official language - English 54 31 5 5 3 1 0 86 8 381
2011 First official language - French 45 34 9 7 1 2 1 82 9 207
2008 First official language - English 47 33 6 7 4 2 1 83 11 406
2008 First official language - French 41 34 10 9 3 2 0 77 12 327

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 25 10 8 3 12 1 76 13 357
2017 First official language - French 30 37 11 10 3 9 1 74 14 178
2014 First official language - English 44 27 9 7 2 9 1 79 11 366
2014 First official language - French 40 24 8 9 3 13 3 77 14 220
2011 First official language - English 46 27 8 6 4 8 1 80 12 380
2011 First official language - French 40 24 11 9 4 10 1 72 15 207
2008 First official language - English 43 28 6 8 6 9 1 78 15 407
2008 First official language - French 39 30 9 8 5 8 1 76 14 327

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 23 14 11 7 25 7 53 27 357
2017 First official language - French 13 29 16 11 6 19 7 56 23 178
2014 First official language - English 15 25 16 11 6 21 5 55 23 366
2014 First official language - French 15 26 14 15 5 19 6 55 27 220

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 25 2 6 2 0 0 89 8 356
2017 First official language - French 56 34 3 4 3 0 0 91 7 178
2014 First official language - English 68 27 4 2 0 0 0 94 2 365
2014 First official language - French 58 34 5 4 0 0 0 91 4 220
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 37 7 11 4 1 0 78 14 357
2017 First official language - French 39 44 7 7 2 0 1 84 8 177
2014 First official language - English 37 41 12 7 3 1 1 78 10 366
2014 First official language - French 38 35 14 6 5 2 1 75 11 220
2011 First official language - English 38 38 9 10 5 0 1 76 14 381
2011 First official language - French 35 35 14 11 4 0 0 71 15 207
2008 First official language - English 35 35 10 13 5 1 1 71 19 406
2008 First official language - French 36 31 11 11 9 1 1 69 20 327

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 23 7 6 3 2 1 84 9 356
2017 First official language - French 53 33 8 3 2 1 1 87 5 178
2014 First official language - English 50 29 10 6 1 2 1 81 8 366
2014 First official language - French 46 29 12 4 3 4 1 79 8 220
2011 First official language - English 53 27 7 5 5 2 1 82 10 381
2011 First official language - French 44 27 15 7 5 1 1 73 12 207
2008 First official language - English 51 25 8 7 5 3 0 79 13 407
2008 First official language - French 37 30 14 8 5 4 2 72 14 327

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 33 6 6 3 1 0 84 10 357
2017 First official language - French 49 39 6 3 1 0 1 90 4 178
2014 First official language - English 47 33 11 7 1 1 0 80 8 366
2014 First official language - French 42 39 9 7 2 0 0 82 9 220
2011 First official language - English 47 34 6 9 3 0 0 82 12 381
2011 First official language - French 39 34 13 9 4 0 1 74 13 207
2008 First official language - English 41 34 8 11 6 1 0 75 17 407
2008 First official language - French 39 32 12 9 8 1 0 71 16 326

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 88 8 1 2 1 0 0 96 2 357
2017 First official language - French 65 23 5 4 2 1 1 89 6 178
2014 First official language - English 85 11 1 1 1 0 1 97 2 366
2014 First official language - French 63 17 8 7 4 0 0 81 11 220
2011 First official language - English 85 11 2 1 0 0 2 97 1 381
2011 First official language - French 62 18 5 7 7 0 0 80 14 207
2008 First official language - English 87 8 2 1 1 0 1 96 2 405
2008 First official language - French 65 17 6 7 6 0 0 82 12 326

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 23 10 9 7 8 5 70 18 355
2017 First official language - French 44 31 8 3 4 4 6 83 8 178
2014 First official language - English 33 25 15 8 6 7 7 66 16 366
2014 First official language - French 38 24 12 10 4 7 6 71 15 220
2011 First official language - English 29 26 15 11 8 6 5 62 22 381
2011 First official language - French 27 26 13 16 7 5 5 59 26 207

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 29 8 5 3 1 0 83 9 356
2017 First official language - French 59 30 4 4 2 0 1 90 6 178

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 27 7 5 4 2 0 85 8 356
2017 First official language - French 61 27 7 2 2 0 1 89 4 178

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 31 6 7 3 0 0 84 10 355
2017 First official language - French 58 30 7 3 2 0 1 89 4 177
2014 First official language - English 52 32 8 5 2 1 0 85 7 364
2014 First official language - French 47 34 9 8 2 1 0 81 10 220
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 30 15 10 1 5 7 70 13 80
2017 First official language - French 19 48 11 7 2 2 11 77 11 53
2014 First official language - English 29 35 14 7 2 2 11 74 10 93
2014 First official language - French 32 39 16 7 0 0 5 76 8 56

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 30 7 3 2 6 0 87 6 357
2017 First official language - French 40 45 10 2 2 1 1 86 4 178
2014 First official language - English 50 30 8 2 2 8 0 87 4 366
2014 First official language - French 42 34 14 4 2 4 0 78 7 220
2011 First official language - English 40 31 13 4 3 9 0 77 8 379
2011 First official language - French 30 33 14 8 5 8 1 69 15 207

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 33 8 5 2 1 0 84 8 357
2017 First official language - French 39 43 11 3 2 1 1 83 5 178
2014 First official language - English 52 35 7 4 2 1 0 88 6 365
2014 First official language - French 41 36 14 6 2 1 0 78 8 220
2011 First official language - English 43 36 10 7 4 1 0 80 11 379
2011 First official language - French 31 35 17 9 6 1 0 68 15 206
2008 First official language - English 31 33 14 10 9 2 0 65 20 406
2008 First official language - French 20 34 23 9 10 3 1 56 20 327

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 42 10 7 3 3 0 79 11 356
2017 First official language - French 34 40 16 4 2 3 1 76 7 178
2014 First official language - English 36 40 12 5 3 4 0 79 9 365
2014 First official language - French 29 36 21 7 2 4 1 68 10 220
2011 First official language - English 32 42 10 10 3 3 0 77 13 381
2011 First official language - French 21 45 18 7 3 6 0 70 11 207
2008 First official language - English 18 41 12 13 9 6 0 63 24 405
2008 First official language - French 13 30 22 17 9 9 0 47 29 327

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 33 13 13 5 5 0 68 19 357
2017 First official language - French 25 38 20 9 4 3 0 66 14 177
2014 First official language - English 25 35 17 11 8 5 0 63 20 366
2014 First official language - French 23 30 20 15 8 5 0 55 24 220
2011 First official language - English 19 35 13 17 8 7 0 59 27 380
2011 First official language - French 15 35 23 10 8 8 0 55 20 207
2008 First official language - English 18 32 14 13 15 8 0 54 30 407
2008 First official language - French 11 28 21 16 11 13 0 45 31 327

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 37 15 16 5 2 0 64 21 357
2017 First official language - French 24 45 16 11 2 1 0 71 13 177
2014 First official language - English 24 39 17 15 3 3 0 64 18 366
2014 First official language - French 21 42 18 13 4 2 0 64 18 219
2011 First official language - English 19 43 11 17 9 1 0 62 26 381
2011 First official language - French 13 45 20 14 6 3 0 60 20 207
2008 First official language - English 18 36 15 19 10 2 0 56 29 407
2008 First official language - French 15 34 18 20 9 3 1 51 30 327
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 46 12 8 1 1 0 78 9 356
2017 First official language - French 29 45 15 9 1 2 0 75 10 177
2014 First official language - English 34 43 12 7 2 2 0 79 9 365
2014 First official language - French 25 45 18 7 2 2 0 72 10 220
2011 First official language - English 29 44 14 8 2 2 0 75 11 381
2011 First official language - French 29 44 18 5 2 2 0 75 7 207

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 31 5 1 0 2 0 94 1 356
2017 First official language - French 46 43 7 1 1 2 0 91 1 177
2014 First official language - English 60 31 4 2 0 3 0 94 2 366
2014 First official language - French 46 39 9 2 1 2 1 88 3 219
2011 First official language - English 57 29 8 1 1 3 0 89 2 381
2011 First official language - French 43 39 10 1 1 6 0 87 2 207

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 34 8 6 3 1 0 83 9 356
2017 First official language - French 44 38 11 2 3 1 0 83 6 176
2014 First official language - English 50 31 7 5 2 4 1 86 7 366
2014 First official language - French 45 34 7 8 2 2 1 82 11 220
2011 First official language - English 45 33 9 5 2 4 1 83 7 381
2011 First official language - French 38 34 14 7 3 3 0 75 10 207
2008 First official language - English 34 32 11 10 6 5 2 71 17 405
2008 First official language - French 27 38 10 11 8 5 2 70 19 327

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 37 13 11 3 4 0 71 15 355
2017 First official language - French 27 33 20 8 4 7 1 65 14 177
2014 First official language - English 30 36 16 7 4 5 2 71 11 366
2014 First official language - French 24 35 24 8 3 5 1 63 11 220
2011 First official language - English 23 36 16 13 7 4 0 62 21 379
2011 First official language - French 16 36 24 9 6 7 1 57 17 207

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 18 13 14 16 16 5 45 38 356
2017 First official language - French 14 24 19 11 10 16 5 49 26 177
2014 First official language - English 15 21 14 15 14 17 4 45 37 366
2014 First official language - French 16 19 17 11 13 19 5 45 32 220
2011 First official language - English 12 16 15 14 17 21 6 37 42 379
2011 First official language - French 14 16 17 15 13 18 6 40 37 207

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 25 4 4 1 1 2 91 5 354
2017 First official language - French 30 36 12 15 5 1 1 67 21 178
2014 First official language - English 60 25 8 3 1 1 2 88 4 366
2014 First official language - French 36 25 15 14 7 1 1 62 22 220

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 76 19 2 1 0 2 1 97 1 352
2017 First official language - French 58 32 5 2 1 1 2 92 3 178
2014 First official language - English 69 17 5 1 0 6 1 93 1 366
2014 First official language - French 44 36 8 3 2 5 2 86 5 220
2011 First official language - English 69 16 6 1 0 3 6 93 1 381
2011 First official language - French 47 30 9 7 2 4 2 81 9 207
2008 First official language - English 76 15 4 1 0 2 2 95 1 407
2008 First official language - French 55 27 8 5 1 3 1 85 6 327

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 33 10 13 5 3 0 71 19 352
2017 First official language - French 35 38 13 7 3 4 1 76 10 178
2014 First official language - English 28 37 12 15 6 2 0 67 21 366
2014 First official language - French 29 33 16 13 5 3 1 65 19 220
2011 First official language - English 19 38 19 13 9 2 0 58 22 381
2011 First official language - French 24 31 22 14 8 1 0 56 22 207
2008 First official language - English 29 35 14 12 8 1 0 65 20 406
2008 First official language - French 26 38 19 8 5 2 1 67 13 327

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 28 11 13 11 2 1 64 25 354
2017 First official language - French 28 34 11 13 10 2 2 65 24 178
2014 First official language - English 29 27 13 15 13 2 1 58 29 366
2014 First official language - French 26 28 14 11 16 1 4 57 29 219
2011 First official language - English 26 32 9 14 14 2 2 60 30 381
2011 First official language - French 24 30 18 12 14 1 1 55 26 207
2008 First official language - English 25 31 12 15 15 1 1 57 31 405
2008 First official language - French 20 37 16 10 11 4 2 60 23 326

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 42 14 8 4 3 0 73 13 353
2017 First official language - French 22 44 21 7 2 5 0 69 9 178

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 34 11 7 3 4 0 78 10 352
2017 First official language - French 34 44 15 2 2 3 1 81 3 178
2014 First official language - English 42 31 10 6 2 8 0 80 9 366
2014 First official language - French 43 33 14 3 0 8 0 81 4 220

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 41 10 8 4 2 0 78 12 355
2017 First official language - French 36 46 10 4 1 2 0 84 6 178
2014 First official language - English 42 36 11 6 3 2 0 80 8 366
2014 First official language - French 41 35 12 7 1 4 0 79 8 220
2011 First official language - English 33 39 11 11 4 3 0 74 15 381
2011 First official language - French 32 40 17 5 5 1 0 73 10 207

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 32 6 3 2 0 0 89 5 354
2017 First official language - French 51 40 5 4 0 0 0 91 4 178
2014 First official language - English 56 34 7 2 1 0 0 91 3 366
2014 First official language - French 54 33 9 4 0 0 0 87 5 220
2011 First official language - English 52 34 8 3 2 0 0 87 5 381
2011 First official language - French 41 39 12 3 3 1 0 81 6 206
2008 First official language - English 46 32 11 7 4 0 0 78 11 407
2008 First official language - French 34 41 16 5 4 0 0 75 8 327

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 28 12 4 2 0 0 82 6 355
2017 First official language - French 52 31 11 5 2 0 0 83 6 177
2014 First official language - English 49 31 12 6 2 0 0 81 8 366
2014 First official language - French 45 33 13 7 2 0 0 79 9 220
2011 First official language - English 43 32 13 7 4 1 0 76 11 380
2011 First official language - French 39 35 14 7 3 2 0 76 10 207

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 35 7 5 2 0 0 86 7 355
2017 First official language - French 47 36 10 5 2 0 0 83 6 178
2014 First official language - English 49 34 10 5 1 0 0 83 6 366
2014 First official language - French 45 36 11 5 3 0 0 81 8 220
2011 First official language - English 44 34 10 8 3 1 0 79 11 380
2011 First official language - French 39 38 13 5 6 0 0 77 10 207
2008 First official language - English 40 34 12 9 5 0 0 74 14 406
2008 First official language - French 28 43 18 6 4 1 0 72 10 327

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 27 12 9 5 2 1 74 15 354
2017 First official language - French 44 24 19 8 3 2 1 70 11 178
2014 First official language - English 42 27 16 8 4 2 0 72 12 366
2014 First official language - French 38 26 16 9 7 3 0 66 17 220
2011 First official language - English 41 29 11 8 8 3 1 73 16 381
2011 First official language - French 39 27 15 7 9 3 0 67 17 207
2008 First official language - English 36 28 15 9 9 3 0 66 18 406
2008 First official language - French 29 25 19 13 9 5 0 57 23 326
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 32 30 38 357
2017 First official language - French 30 40 30 177
2014 First official language - English 35 34 31 365
2014 First official language - French 36 36 28 220
2011 First official language - English 36 30 33 381
2011 First official language - French 39 33 28 207

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 8 31 45 9 2 4 113
2017 First official language - French 16 27 55 0 0 2 53
2014 First official language - English 6 31 46 13 9999 3 128
2014 First official language - French 9 30 49 6 9999 5 79
2011 First official language - English 14 31 38 13 9999 3 139
2011 First official language - French 6 23 49 13 9999 8 82
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 14 86 356
2017 First official language - French 12 88 178
2014 First official language - English 12 88 366
2014 First official language - French 13 87 217

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 49
2017 First official language - French 56 21
2014 First official language - English 34 44
2014 First official language - French 39 29

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 70 49
2017 First official language - French 54 21
2014 First official language - English 78 44
2014 First official language - French 64 29

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 49
2017 First official language - French 0 21
2014 First official language - English 0 44
2014 First official language - French 0 29

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 49
2014 First official language - French 0 29

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 21
2014 First official language - French 0 29

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 21

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 47 49
2017 First official language - French 36 21
2014 First official language - English 36 44
2014 First official language - French 36 29

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 43 49
2017 First official language - French 32 21
2014 First official language - English 43 44
2014 First official language - French 41 29

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 49
2017 First official language - French 58 21
2014 First official language - English 46 44
2014 First official language - French 35 29

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 52 49
2017 First official language - French 37 21
2014 First official language - English 47 44
2014 First official language - French 37 29

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 49
2017 First official language - French 29 21
2014 First official language - English 29 44
2014 First official language - French 29 29

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 57 49
2017 First official language - French 57 21
2014 First official language - English 45 44
2014 First official language - French 42 29

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 49
2014 First official language - English 31 44
2014 First official language - French 24 29

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 21
2014 First official language - English 0 44
2014 First official language - French 0 29

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 46 49
2017 First official language - French 48 21
2014 First official language - English 36 44
2014 First official language - French 45 29

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 49
2017 First official language - French 24 21
2014 First official language - English 29 44
2014 First official language - French 30 29

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 52 49
2017 First official language - French 65 21
2014 First official language - English 22 45
2014 First official language - French 45 29

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 49
2017 First official language - French 23 21
2014 First official language - English 22 45
2014 First official language - French 28 29

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 49
2014 First official language - English 16 45
2014 First official language - French 17 29

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 49

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 21
2014 First official language - French 0 29

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 21
2014 First official language - English 17 45

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 49
2017 First official language - French 23 21
2014 First official language - French 17 29

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 49
2014 First official language - English 49 45

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 48
2017 First official language - French 35 21
2014 First official language - English 15 42

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 48
2017 First official language - French 0 21

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 48

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 48
2017 First official language - French 29 21
2014 First official language - English 21 42

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 48
2017 First official language - French 22 21
2014 First official language - English 14 42
2014 First official language - French 21 29

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 48

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 48
2014 First official language - English 12 42

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 48
2017 First official language - French 34 21
2014 First official language - English 30 42

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 48
2017 First official language - French 37 21
2014 First official language - English 40 42
2014 First official language - French 45 29

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 21
2014 First official language - English 0 42
2014 First official language - French 0 29

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 54 48
2017 First official language - French 47 21
2014 First official language - English 59 42
2014 First official language - French 31 29

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 48
2017 First official language - French 0 21

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 82 18 49
2017 First official language - French 86 14 21

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 13 14 6 5 37 9 52 21 357
2017 First official language - French 12 23 16 3 3 33 11 61 10 178
2014 First official language - English 17 10 16 5 2 42 9 55 13 366
2014 First official language - French 15 13 14 4 3 40 12 57 14 220

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 30 13 7 3 16 2 72 13 356
2017 First official language - French 25 40 15 2 2 12 3 77 5 178
2014 First official language - English 33 25 19 4 2 16 1 70 7 366
2014 First official language - French 25 32 16 6 2 17 2 71 9 220
2011 First official language - English 29 34 15 3 2 17 1 77 5 380
2011 First official language - French 29 34 17 3 3 13 1 73 7 207
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 43 8 8 3 1 17 76 14 357
2017 First official language - French 17 38 17 5 3 3 16 68 11 178
2014 First official language - English 16 39 12 10 3 2 17 68 17 366
2014 First official language - French 23 32 16 9 3 2 15 66 14 220
2011 First official language - English 14 40 9 13 4 2 18 67 22 381
2011 First official language - French 13 40 17 12 5 0 14 61 19 207
2008 First official language - English 19 42 7 10 6 1 14 72 20 407
2008 First official language - French 20 39 12 15 4 1 9 66 20 327

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 10 18 5 3 42 14 41 18 355
2017 First official language - French 9 16 16 3 2 33 20 54 12 178
2014 First official language - English 6 9 16 6 6 38 19 35 27 366
2014 First official language - French 8 11 19 6 4 32 21 39 21 220
2011 First official language - English 4 7 22 7 6 37 17 24 29 381
2011 First official language - French 5 10 23 7 5 31 18 31 24 207

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 23 11 5 3 14 17 73 11 355
2017 First official language - French 28 34 8 3 1 10 16 84 5 177
2014 First official language - English 21 20 12 6 3 21 18 67 13 365
2014 First official language - French 22 25 15 3 2 17 15 70 8 220
2011 First official language - English 20 20 13 6 3 19 19 64 14 381
2011 First official language - French 19 31 17 5 2 11 14 68 10 207
2008 First official language - English 26 25 15 4 2 14 13 70 9 405
2008 First official language - French 33 29 12 4 1 12 9 79 7 326

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 23 12 8 4 16 16 65 18 357
2017 First official language - French 27 30 13 4 1 9 15 77 6 178
2014 First official language - English 16 18 13 5 7 23 17 57 21 366
2014 First official language - French 22 19 19 7 3 16 14 59 15 220
2011 First official language - English 17 20 13 9 5 20 18 58 22 381
2011 First official language - French 21 27 18 5 4 12 12 64 12 207
2008 First official language - English 21 22 15 10 7 13 13 57 22 406
2008 First official language - French 28 34 13 6 3 9 8 74 11 327
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 6 94 356
2017 First official language - French 5 95 177
2014 First official language - English 3 97 365
2014 First official language - French 5 95 220

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 43 19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 79 19
2014 First official language - English 90 11
2014 First official language - French 91 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 19
2014 First official language - English 0 11
2014 First official language - French 0 10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 First official language - English 42 18
2014 First official language - French 0 10

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 18

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 39 18
2014 First official language - French 51 10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18
2014 First official language - English 0 11
2014 First official language - French 0 10

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 19
2014 First official language - English 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 19
2014 First official language - English 0 11
2014 First official language - French 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 67 19
2014 First official language - English 73 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 19
2014 First official language - English 0 11
2014 First official language - French 0 10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 19
2014 First official language - French 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 19
2014 First official language - English 0 11
2014 First official language - French 0 10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 19
2014 First official language - English 72 11
2014 First official language - French 52 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 19
2014 First official language - English 0 11
2014 First official language - French 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 61 19
2014 First official language - English 46 11
2014 First official language - French 60 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 19

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 95 5 19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 11 16 3 1 46 10 54 10 356
2017 First official language - French 16 22 12 2 2 37 10 70 7 177
2014 First official language - English 14 9 16 2 1 49 8 54 8 366
2014 First official language - French 16 13 14 3 2 45 8 61 9 220

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 31 13 5 1 19 3 76 8 356
2017 First official language - French 28 37 12 2 2 16 3 80 5 178
2014 First official language - English 34 24 17 2 2 21 1 74 5 366
2014 First official language - French 28 27 20 2 2 19 3 70 5 220
2011 First official language - English 35 29 13 2 1 19 0 80 4 381
2011 First official language - French 33 34 14 2 2 15 1 79 5 207
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 28 20 10 12 1 1 57 22 357
2017 First official language - French 27 22 27 11 11 1 1 49 23 177

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 30 31 17 10 0 1 41 28 357
2017 First official language - French 11 26 31 19 11 0 2 38 30 177

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 36 22 15 8 0 1 55 23 354
2017 First official language - French 14 29 35 11 9 0 2 45 20 177

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 25 25 17 8 0 1 50 25 356
2017 First official language - French 20 23 28 18 9 1 2 44 28 178

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 31 23 8 8 0 4 59 17 357
2017 First official language - French 24 31 17 12 7 1 10 61 21 178

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 26 29 13 9 0 0 48 23 356
2017 First official language - French 29 25 27 9 9 0 1 55 18 177

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 41 18 7 4 0 1 70 12 356
2017 First official language - French 34 34 19 10 2 0 1 69 12 177

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 35 24 11 4 0 1 60 15 355
2017 First official language - French 27 35 24 11 3 0 1 62 14 177

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 36 22 10 5 0 1 63 15 356
2017 First official language - French 31 36 20 7 6 0 1 67 13 177

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 36 21 7 3 0 2 69 10 353
2017 First official language - French 37 34 20 7 2 1 1 71 9 176

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 63 22 9 3 2 0 1 86 5 357
2017 First official language - French 69 18 7 3 2 1 1 88 5 178

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 81 10 4 2 1 0 2 93 3 357
2017 First official language - French 79 8 6 2 2 1 2 89 5 178

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 65 22 9 3 1 0 1 88 3 356
2017 First official language - French 60 20 11 4 2 0 3 82 6 177

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 66 17 9 5 3 0 1 83 8 355
2017 First official language - French 65 15 10 3 4 1 2 82 7 178

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 9 5 1 0 0 24 92 1 356
2017 First official language - French 58 12 6 1 0 1 22 91 2 178

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 21 5 1 1 0 4 93 2 357
2017 First official language - French 73 16 4 1 1 0 6 94 1 178

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 83 9 3 1 1 0 3 95 2 357
2017 First official language - French 83 5 3 2 1 2 4 94 3 178

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 30 9 3 2 0 1 86 5 357
2017 First official language - French 56 25 12 3 2 0 2 83 5 178

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 34 39 12 6 0 0 44 18 357
2017 First official language - French 10 25 44 15 4 0 1 36 19 178

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 18 38 26 10 1 0 35 27 357
2017 First official language - French 4 16 42 27 11 0 1 38 20 178

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 44 14 9 3 3 0 74 12 357
2017 First official language - French 22 48 19 3 2 4 1 74 6 177

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 44 13 11 7 2 0 69 18 357
2017 First official language - French 20 41 24 11 3 1 1 61 15 178
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 12 88 356
2017 First official language - French 11 89 178
2014 First official language - English 9 91 364
2014 First official language - French 11 89 220

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 75 25 41
2017 First official language - French 78 22 19
2014 First official language - English 74 26 33
2014 First official language - French 66 34 23

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 22 6 16 0 0 0 78 16 31
2017 First official language - French 59 7 7 14 13 0 0 66 27 15
2014 First official language - English 57 35 4 4 0 0 0 92 4 25
2014 First official language - French 47 20 13 7 7 6 0 72 14 15
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 21 21 14 10 6 1 28 72 356
2017 First official language - French 29 23 21 13 11 1 2 30 70 178

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 237
2017 First official language - French 17 120

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 47 237
2017 First official language - French 37 120

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 237
2017 First official language - French 20 120

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 237
2017 First official language - French 38 120

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 237
2017 First official language - French 13 120

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 42 237
2017 First official language - French 41 120

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 7 48 23 9 6 8 232
2017 First official language - French 7 50 22 12 3 5 113

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 27 16 15 14 2 8 50 32 237
2017 First official language - French 13 35 15 17 9 3 8 54 29 121

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 9 11 20 43 2 11 15 73 237
2017 First official language - French 2 14 22 16 38 1 7 18 58 121
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