2017 Public Service Employee Survey Results for Department of Finance Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	44	1	6	1	92	7	182
2017	3 to 10 years in current department or agency	38	45	7	6	3	83	10	209
2017	11 to 20 years in current department or agency	34	53	6	5	3	86	8	114
2017	More than 20 years in current department or agency	53	42	5	0	0	95	0	24
2014	Less than 3 years in current department or agency	44	45	2	7	1	89	9	143
2014	3 to 10 years in current department or agency	41	46	6	6	1	87	6	275
2014	11 to 20 years in current department or agency	37	51	4	8	1	88	9	119
2014	More than 20 years in current department or agency	49	38	2	10	0	88	10	41

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	80	13	2	2	1	2	1	95	3	181
2017	3 to 10 years in current department or agency	73	20	5	1	0	1	0	94	1	209
2017	11 to 20 years in current department or agency	68	19	6	2	2	2	1	89	4	114
2017	More than 20 years in current department or agency	82	18	0	0	0	0	0	100	0	24
2014	Less than 3 years in current department or agency	76	17	2	4	1	0	0	93	5	143
2014	3 to 10 years in current department or agency	67	21	4	4	1	2	1	91	5	275
2014	11 to 20 years in current department or agency	68	18	4	3	3	3	0	88	7	118
2014	More than 20 years in current department or agency	74	22	2	0	0	0	2	97	0	41

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	17	3	7	3	1	87	10	182
2017	3 to 10 years in current department or agency	63	21	6	6	4	0	84	10	209
2017	11 to 20 years in current department or agency	52	18	5	15	7	2	72	23	114
2017	More than 20 years in current department or agency	69	14	5	9	4	0	83	13	24
2014	Less than 3 years in current department or agency	58	19	4	12	5	1	78	17	143
2014	3 to 10 years in current department or agency	59	19	8	9	4	1	79	13	274
2014	11 to 20 years in current department or agency	55	16	4	9	15	0	71	24	118
2014	More than 20 years in current department or agency	65	23	2	7	2	0	88	10	41

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	35	3	7	1	89	8	182
2017	3 to 10 years in current department or agency	42	41	5	10	2	83	12	209
2017	11 to 20 years in current department or agency	49	36	9	4	1	85	5	114
2017	More than 20 years in current department or agency	49	42	0	9	0	91	9	24
2014	Less than 3 years in current department or agency	40	40	6	9	4	80	13	143
2014	3 to 10 years in current department or agency	43	33	9	11	4	76	15	274
2014	11 to 20 years in current department or agency	40	36	10	10	4	76	14	118
2014	More than 20 years in current department or agency	47	31	12	2	7	78	10	41

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	39	12	11	1	1	0	76	12	181
2017	3 to 10 years in current department or agency	36	41	8	12	3	0	0	77	15	209
2017	11 to 20 years in current department or agency	32	41	18	5	4	0	0	73	9	114
2017	More than 20 years in current department or agency	50	37	9	0	5	0	0	87	5	24
2014	Less than 3 years in current department or agency	21	38	21	14	3	1	2	61	17	143
2014	3 to 10 years in current department or agency	26	40	18	12	3	0	1	67	16	275
2014	11 to 20 years in current department or agency	23	42	17	15	3	0	0	66	17	117
2014	More than 20 years in current department or agency	51	35	2	7	2	0	2	88	10	41

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	41	4	6	2	0	0	88	8	182
2017	3 to 10 years in current department or agency	52	33	6	6	3	0	0	85	10	209
2017	11 to 20 years in current department or agency	51	37	9	0	3	0	1	88	3	113
2017	More than 20 years in current department or agency	52	30	13	5	0	0	0	82	5	24
2014	Less than 3 years in current department or agency	51	33	9	3	4	0	0	84	7	143
2014	3 to 10 years in current department or agency	50	33	9	6	2	0	0	83	8	275
2014	11 to 20 years in current department or agency	49	39	4	5	2	1	0	89	7	119
2014	More than 20 years in current department or agency	62	33	5	0	0	0	0	95	0	41

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	45	3	3	3	0	0	91	6	182
2017	3 to 10 years in current department or agency	54	34	5	5	2	0	0	88	7	208
2017	11 to 20 years in current department or agency	59	34	4	0	3	0	1	93	3	113
2017	More than 20 years in current department or agency	61	30	9	0	0	0	0	91	0	24
2014	Less than 3 years in current department or agency	52	36	6	5	1	1	0	88	5	143
2014	3 to 10 years in current department or agency	51	35	8	5	2	0	0	85	7	274
2014	11 to 20 years in current department or agency	54	36	5	3	2	0	0	90	5	119
2014	More than 20 years in current department or agency	68	27	5	0	0	0	0	95	0	41

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	33	5	5	1	1	90	5	181
2017	3 to 10 years in current department or agency	57	30	6	4	3	0	87	7	207
2017	11 to 20 years in current department or agency	52	36	8	3	2	0	87	4	113
2017	More than 20 years in current department or agency	69	22	5	4	0	0	91	4	24
2014	Less than 3 years in current department or agency	52	33	9	5	1	0	85	5	143
2014	3 to 10 years in current department or agency	56	27	11	5	1	0	83	6	275
2014	11 to 20 years in current department or agency	44	40	10	3	1	2	85	4	119
2014	More than 20 years in current department or agency	63	30	7	0	0	0	93	0	41

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	34	8	7	5	1	1	80	12	180
2017	3 to 10 years in current department or agency	40	33	12	9	6	0	0	72	15	208
2017	11 to 20 years in current department or agency	36	41	8	10	5	0	0	77	15	112
2017	More than 20 years in current department or agency	45	37	9	5	0	0	5	86	5	24
2014	Less than 3 years in current department or agency	44	35	7	9	3	1	2	81	12	143
2014	3 to 10 years in current department or agency	38	33	13	8	8	0	1	71	16	275
2014	11 to 20 years in current department or agency	27	34	16	14	8	0	0	62	22	119
2014	More than 20 years in current department or agency	36	40	17	2	5	0	0	76	7	41

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	25	7	14	13	5	8	61	31	182
2017	3 to 10 years in current department or agency	23	25	9	10	17	0	15	56	33	209
2017	11 to 20 years in current department or agency	16	26	12	14	15	1	16	51	35	113
2017	More than 20 years in current department or agency	21	35	17	8	8	0	11	63	18	24
2014	Less than 3 years in current department or agency	16	15	9	16	21	8	15	41	48	143
2014	3 to 10 years in current department or agency	21	20	11	14	23	1	11	46	42	275
2014	11 to 20 years in current department or agency	12	24	7	13	38	0	6	38	55	119
2014	More than 20 years in current department or agency	33	10	12	7	19	2	17	53	32	41

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	46	7	5	1	87	6	182
2017	3 to 10 years in current department or agency	43	43	5	5	4	85	10	209
2017	11 to 20 years in current department or agency	37	50	6	5	2	88	6	114
2017	More than 20 years in current department or agency	44	52	5	0	0	95	0	24
2014	Less than 3 years in current department or agency	41	41	9	7	2	82	9	143
2014	3 to 10 years in current department or agency	36	44	9	10	1	80	11	275
2014	11 to 20 years in current department or agency	34	52	6	4	3	86	8	119
2014	More than 20 years in current department or agency	56	34	5	5	0	90	5	41

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	40	12	7	3	1	1	78	10	182
2017	3 to 10 years in current department or agency	33	37	13	12	5	0	0	70	17	208
2017	11 to 20 years in current department or agency	27	41	13	14	5	0	0	68	19	114
2017	More than 20 years in current department or agency	37	33	17	13	0	0	0	70	13	24
2014	Less than 3 years in current department or agency	30	46	13	5	3	1	2	78	8	143
2014	3 to 10 years in current department or agency	27	36	17	15	5	0	0	63	20	275
2014	11 to 20 years in current department or agency	25	41	17	13	4	0	0	66	17	119
2014	More than 20 years in current department or agency	41	32	10	10	7	0	0	73	17	41

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	46	7	10	2	81	12	182
2017	3 to 10 years in current department or agency	34	46	7	10	3	80	13	209
2017	11 to 20 years in current department or agency	32	44	15	7	3	76	10	114
2017	More than 20 years in current department or agency	50	37	13	0	0	87	0	24

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	39	7	5	1	0	0	87	6	182
2017	3 to 10 years in current department or agency	45	40	8	5	2	0	0	85	7	209
2017	11 to 20 years in current department or agency	50	36	8	4	2	0	0	87	6	114
2017	More than 20 years in current department or agency	62	34	0	0	5	0	0	95	5	24
2014	Less than 3 years in current department or agency	50	37	9	2	1	1	1	88	3	143
2014	3 to 10 years in current department or agency	48	38	9	3	1	0	0	87	4	275
2014	11 to 20 years in current department or agency	47	43	7	3	1	0	0	90	3	119
2014	More than 20 years in current department or agency	51	37	10	2	0	0	0	88	2	41

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	43	8	5	5	83	9	182
2017	3 to 10 years in current department or agency	34	38	11	9	7	72	17	208
2017	11 to 20 years in current department or agency	33	42	11	9	6	75	14	114
2017	More than 20 years in current department or agency	52	28	5	9	5	81	14	22

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	38	8	2	0	0	90	2	182
2017	3 to 10 years in current department or agency	57	33	6	3	1	0	89	5	207
2017	11 to 20 years in current department or agency	47	39	6	6	1	1	86	7	114
2017	More than 20 years in current department or agency	62	33	0	5	0	0	95	5	24
2014	Less than 3 years in current department or agency	54	34	9	2	1	0	88	3	143
2014	3 to 10 years in current department or agency	61	27	9	3	0	0	87	3	274
2014	11 to 20 years in current department or agency	55	35	9	1	0	0	90	1	118
2014	More than 20 years in current department or agency	78	17	2	2	0	0	95	2	41

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	41	10	7	2	0	0	81	9	182
2017	3 to 10 years in current department or agency	41	37	11	9	3	0	0	77	12	208
2017	11 to 20 years in current department or agency	40	40	9	7	4	0	1	80	11	114
2017	More than 20 years in current department or agency	55	36	0	5	5	0	0	90	10	23
2014	Less than 3 years in current department or agency	32	44	13	8	1	1	0	77	9	143
2014	3 to 10 years in current department or agency	33	44	8	11	3	0	0	78	14	275
2014	11 to 20 years in current department or agency	29	54	7	9	3	0	0	82	11	119
2014	More than 20 years in current department or agency	46	38	5	11	0	0	0	85	11	41

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	37	10	9	2	1	0	80	11	182
2017	3 to 10 years in current department or agency	37	36	13	9	5	0	0	73	14	208
2017	11 to 20 years in current department or agency	37	39	10	10	3	0	1	77	13	114
2017	More than 20 years in current department or agency	47	30	13	0	5	0	5	82	5	24
2014	Less than 3 years in current department or agency	38	36	19	5	1	0	1	74	6	143
2014	3 to 10 years in current department or agency	37	40	10	9	3	0	1	78	12	275
2014	11 to 20 years in current department or agency	30	42	15	9	4	0	0	72	14	119
2014	More than 20 years in current department or agency	33	39	10	14	2	0	0	73	17	41

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	45	6	6	1	1	1	87	7	182
2017	3 to 10 years in current department or agency	39	39	10	10	2	0	0	78	12	208
2017	11 to 20 years in current department or agency	35	40	14	7	2	0	2	76	9	114
2017	More than 20 years in current department or agency	49	47	0	0	5	0	0	95	5	24
2014	Less than 3 years in current department or agency	40	41	10	5	1	1	1	83	6	142
2014	3 to 10 years in current department or agency	39	37	12	7	2	0	2	78	9	275
2014	11 to 20 years in current department or agency	34	42	12	8	2	0	1	77	10	119
2014	More than 20 years in current department or agency	46	37	5	10	2	0	0	83	12	41

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	43	5	4	1	0	90	5	182
2017	3 to 10 years in current department or agency	49	35	10	4	2	0	84	6	207
2017	11 to 20 years in current department or agency	41	45	6	3	4	1	87	7	114
2017	More than 20 years in current department or agency	48	47	5	0	0	0	95	0	24
2014	Less than 3 years in current department or agency	49	35	9	6	1	0	84	7	143
2014	3 to 10 years in current department or agency	44	38	11	4	3	0	82	7	273
2014	11 to 20 years in current department or agency	38	47	8	4	3	0	85	7	119
2014	More than 20 years in current department or agency	59	31	8	2	0	0	90	2	41

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	42	17	9	2	1	0	71	11	182
2017	3 to 10 years in current department or agency	22	38	26	8	6	0	0	59	14	209
2017	11 to 20 years in current department or agency	22	40	18	11	8	0	1	63	19	114
2017	More than 20 years in current department or agency	31	58	8	0	3	0	0	89	3	23
2014	Less than 3 years in current department or agency	28	38	22	7	5	0	0	65	13	143
2014	3 to 10 years in current department or agency	29	39	19	6	7	0	0	68	13	275
2014	11 to 20 years in current department or agency	24	34	22	14	6	0	0	58	20	119
2014	More than 20 years in current department or agency	23	36	22	7	12	0	0	59	19	41

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	19	34	26	13	1	2	40	24	181
2017	3 to 10 years in current department or agency	8	25	45	14	7	1	1	22	33	209
2017	11 to 20 years in current department or agency	5	22	50	16	5	0	2	21	28	113
2017	More than 20 years in current department or agency	0	26	32	20	18	0	4	40	27	24
2014	Less than 3 years in current department or agency	6	19	41	22	12	1	0	34	25	143
2014	3 to 10 years in current department or agency	4	21	43	23	8	0	1	32	25	274
2014	11 to 20 years in current department or agency	4	17	56	16	5	2	0	21	22	119
2014	More than 20 years in current department or agency	5	15	55	22	3	0	0	25	19	41

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	11	15	34	32	2	4	70	14	181
2017	3 to 10 years in current department or agency	6	10	24	33	26	1	1	60	16	207
2017	11 to 20 years in current department or agency	5	9	24	38	23	0	2	62	14	113
2017	More than 20 years in current department or agency	0	0	38	28	26	0	8	59	0	24
2014	Less than 3 years in current department or agency	4	12	16	35	26	4	3	65	17	142
2014	3 to 10 years in current department or agency	1	13	23	38	22	1	3	62	14	273
2014	11 to 20 years in current department or agency	2	7	22	51	14	3	2	68	9	119
2014	More than 20 years in current department or agency	0	7	27	48	18	0	0	66	7	41

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	17	32	23	20	1	1	44	23	181
2017	3 to 10 years in current department or agency	10	18	41	17	13	1	1	30	28	206
2017	11 to 20 years in current department or agency	8	14	37	30	10	1	1	40	22	113
2017	More than 20 years in current department or agency	8	18	24	33	13	0	4	48	27	24
2014	Less than 3 years in current department or agency	8	26	27	21	11	5	2	35	36	143
2014	3 to 10 years in current department or agency	12	23	33	24	7	0	2	31	35	274
2014	11 to 20 years in current department or agency	12	22	43	18	3	2	1	22	34	119
2014	More than 20 years in current department or agency	10	17	41	15	15	0	2	31	27	41

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	8	29	39	16	1	2	56	14	182
2017	3 to 10 years in current department or agency	9	24	38	20	10	0	0	29	33	207
2017	11 to 20 years in current department or agency	9	22	44	20	5	0	1	24	31	113
2017	More than 20 years in current department or agency	0	17	33	37	9	0	4	48	18	24
2014	Less than 3 years in current department or agency	4	14	36	23	16	5	2	42	20	143
2014	3 to 10 years in current department or agency	5	18	41	24	10	0	2	35	24	275
2014	11 to 20 years in current department or agency	8	30	42	14	5	0	1	19	38	119
2014	More than 20 years in current department or agency	0	26	46	17	8	0	2	26	27	41

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	15	22	29	22	2	4	54	23	182
2017	3 to 10 years in current department or agency	12	27	31	20	10	0	1	30	39	206
2017	11 to 20 years in current department or agency	11	21	34	20	12	0	3	33	32	114
2017	More than 20 years in current department or agency	0	8	45	25	18	0	4	44	9	24
2014	Less than 3 years in current department or agency	8	15	26	24	16	6	4	45	26	143
2014	3 to 10 years in current department or agency	8	22	32	25	10	0	3	36	31	274
2014	11 to 20 years in current department or agency	11	18	40	20	9	0	2	29	30	119
2014	More than 20 years in current department or agency	14	19	41	10	13	0	2	23	35	41

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	14	24	26	21	4	4	51	23	182
2017	3 to 10 years in current department or agency	10	20	24	26	16	2	2	43	31	206
2017	11 to 20 years in current department or agency	6	11	35	27	17	2	3	45	18	113
2017	More than 20 years in current department or agency	5	14	37	28	13	0	4	43	19	24
2014	Less than 3 years in current department or agency	6	12	21	31	20	7	4	57	20	143
2014	3 to 10 years in current department or agency	4	11	30	31	19	1	3	52	16	273
2014	11 to 20 years in current department or agency	1	9	29	48	10	1	2	60	10	119
2014	More than 20 years in current department or agency	5	12	26	41	10	3	2	54	18	41

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	16	26	35	16	1	3	53	20	181
2017	3 to 10 years in current department or agency	11	17	34	24	11	1	2	36	29	208
2017	11 to 20 years in current department or agency	8	10	39	30	9	3	2	41	19	113
2017	More than 20 years in current department or agency	0	26	16	42	4	0	12	53	29	24
2014	Less than 3 years in current department or agency	3	18	29	27	12	7	4	44	24	143
2014	3 to 10 years in current department or agency	7	17	34	26	10	3	3	38	26	272
2014	11 to 20 years in current department or agency	5	20	37	23	9	3	4	33	27	119
2014	More than 20 years in current department or agency	2	15	46	24	8	3	2	34	18	41

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	23	2	6	1	2	0	92	6	182
2017	3 to 10 years in current department or agency	71	18	6	4	1	0	0	89	5	208
2017	11 to 20 years in current department or agency	53	28	7	6	4	1	1	82	11	114
2017	More than 20 years in current department or agency	62	22	0	9	0	0	8	91	9	24
2014	Less than 3 years in current department or agency	64	23	4	6	3	1	1	88	9	143
2014	3 to 10 years in current department or agency	69	19	4	5	2	0	1	89	7	275
2014	11 to 20 years in current department or agency	59	18	7	9	5	1	1	78	14	119
2014	More than 20 years in current department or agency	65	22	10	0	0	0	2	90	0	41

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	28	11	6	3	10	7	76	11	182
2017	3 to 10 years in current department or agency	34	29	13	10	5	4	6	70	16	209
2017	11 to 20 years in current department or agency	26	37	12	6	4	5	9	74	12	114
2017	More than 20 years in current department or agency	36	21	13	16	0	5	9	66	19	24
2014	Less than 3 years in current department or agency	36	22	12	4	2	9	14	76	8	143
2014	3 to 10 years in current department or agency	34	30	14	5	4	6	7	74	10	275
2014	11 to 20 years in current department or agency	38	31	9	10	2	3	7	77	13	119
2014	More than 20 years in current department or agency	46	34	12	5	2	0	0	80	8	41

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	28	7	8	3	1	82	12	182
2017	3 to 10 years in current department or agency	52	27	10	6	5	0	79	11	209
2017	11 to 20 years in current department or agency	48	33	7	7	4	2	82	11	114
2017	More than 20 years in current department or agency	58	16	17	5	5	0	74	9	24
2014	Less than 3 years in current department or agency	47	35	8	8	2	0	82	10	143
2014	3 to 10 years in current department or agency	48	31	6	8	6	1	80	14	275
2014	11 to 20 years in current department or agency	54	29	8	8	1	0	83	9	119
2014	More than 20 years in current department or agency	66	17	7	7	3	0	83	10	41

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	24	10	5	1	1	0	84	6	182
2017	3 to 10 years in current department or agency	49	30	10	8	4	0	0	79	11	209
2017	11 to 20 years in current department or agency	47	42	5	3	2	1	0	90	5	114
2017	More than 20 years in current department or agency	49	33	8	9	0	0	0	82	9	24
2014	Less than 3 years in current department or agency	46	36	8	4	1	4	1	86	6	143
2014	3 to 10 years in current department or agency	49	37	5	6	2	0	0	87	8	275
2014	11 to 20 years in current department or agency	56	36	3	2	0	1	1	94	2	119
2014	More than 20 years in current department or agency	56	35	5	5	0	0	0	90	5	41

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	30	10	3	3	16	1	81	7	182
2017	3 to 10 years in current department or agency	37	26	12	12	4	8	1	70	18	209
2017	11 to 20 years in current department or agency	37	32	10	12	1	8	1	75	14	114
2017	More than 20 years in current department or agency	42	33	4	5	5	8	4	85	10	24
2014	Less than 3 years in current department or agency	37	21	11	3	4	19	4	77	9	143
2014	3 to 10 years in current department or agency	41	27	9	10	3	9	1	76	14	275
2014	11 to 20 years in current department or agency	47	31	5	7	1	8	1	86	8	119
2014	More than 20 years in current department or agency	57	20	5	15	0	2	0	79	15	41

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	10	25	13	8	5	33	5	58	21	182
2017	3 to 10 years in current department or agency	16	21	14	12	8	20	8	52	29	209
2017	11 to 20 years in current department or agency	13	33	17	12	8	13	4	55	24	114
2017	More than 20 years in current department or agency	17	21	25	12	0	13	13	51	16	24
2014	Less than 3 years in current department or agency	11	16	13	10	3	38	10	51	24	143
2014	3 to 10 years in current department or agency	16	26	15	14	9	16	4	53	28	275
2014	11 to 20 years in current department or agency	14	32	15	14	3	17	5	59	22	119
2014	More than 20 years in current department or agency	25	34	25	12	0	5	0	61	13	41

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	27	3	4	1	92	5	182
2017	3 to 10 years in current department or agency	58	28	4	7	4	86	11	209
2017	11 to 20 years in current department or agency	64	30	0	3	3	94	6	113
2017	More than 20 years in current department or agency	58	34	8	0	0	92	0	24
2014	Less than 3 years in current department or agency	66	29	2	2	1	95	3	143
2014	3 to 10 years in current department or agency	58	34	5	3	0	92	3	274
2014	11 to 20 years in current department or agency	71	21	6	1	1	92	2	119
2014	More than 20 years in current department or agency	76	19	2	2	0	95	2	41

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	39	5	10	2	1	1	82	12	182
2017	3 to 10 years in current department or agency	42	38	7	9	3	0	0	81	12	208
2017	11 to 20 years in current department or agency	31	45	9	10	3	1	1	77	13	114
2017	More than 20 years in current department or agency	46	29	13	13	0	0	0	75	13	24
2014	Less than 3 years in current department or agency	35	40	13	5	2	3	2	79	7	143
2014	3 to 10 years in current department or agency	41	38	9	7	4	0	1	80	11	275
2014	11 to 20 years in current department or agency	29	40	19	8	4	1	0	69	12	119
2014	More than 20 years in current department or agency	49	27	14	7	2	0	0	76	10	41

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	25	5	8	1	3	1	85	9	182
2017	3 to 10 years in current department or agency	59	24	8	5	3	2	0	84	8	208
2017	11 to 20 years in current department or agency	53	31	9	1	3	2	1	86	5	114
2017	More than 20 years in current department or agency	56	26	9	0	5	0	5	86	5	24
2014	Less than 3 years in current department or agency	48	29	8	7	1	6	1	83	8	143
2014	3 to 10 years in current department or agency	49	28	12	5	2	2	1	79	8	275
2014	11 to 20 years in current department or agency	46	32	11	4	3	2	1	81	7	119
2014	More than 20 years in current department or agency	51	25	15	5	2	0	2	78	8	41

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	31	6	6	2	1	0	85	9	182
2017	3 to 10 years in current department or agency	54	32	5	5	4	0	0	87	8	209
2017	11 to 20 years in current department or agency	42	43	7	4	2	0	2	87	6	114
2017	More than 20 years in current department or agency	44	43	8	5	0	0	0	87	5	24
2014	Less than 3 years in current department or agency	49	34	8	6	1	3	0	85	7	143
2014	3 to 10 years in current department or agency	45	35	10	8	2	0	1	80	10	275
2014	11 to 20 years in current department or agency	40	38	12	8	2	0	0	78	10	119
2014	More than 20 years in current department or agency	53	27	12	5	0	2	0	82	5	41

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	83	11	1	3	1	1	1	95	4	182
2017	3 to 10 years in current department or agency	82	13	4	0	2	0	0	94	2	209
2017	11 to 20 years in current department or agency	72	16	4	5	2	1	1	89	7	114
2017	More than 20 years in current department or agency	92	8	0	0	0	0	0	100	0	24
2014	Less than 3 years in current department or agency	80	11	4	3	1	1	0	92	4	143
2014	3 to 10 years in current department or agency	77	14	4	3	2	0	1	91	5	275
2014	11 to 20 years in current department or agency	71	15	5	5	3	0	0	86	8	119
2014	More than 20 years in current department or agency	76	17	2	0	2	0	2	95	2	41

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	28	5	7	6	9	4	79	15	182
2017	3 to 10 years in current department or agency	42	21	14	8	5	3	5	69	15	207
2017	11 to 20 years in current department or agency	41	28	9	6	7	4	5	76	14	114
2017	More than 20 years in current department or agency	33	32	4	0	5	18	9	88	6	24
2014	Less than 3 years in current department or agency	30	25	13	10	2	10	10	69	15	143
2014	3 to 10 years in current department or agency	38	22	12	8	5	8	6	71	15	275
2014	11 to 20 years in current department or agency	30	29	15	11	7	5	3	64	19	119
2014	More than 20 years in current department or agency	38	22	23	7	7	0	2	62	15	41

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	30	7	5	2	1	1	85	8	182
2017	3 to 10 years in current department or agency	58	27	7	4	3	0	1	86	8	208
2017	11 to 20 years in current department or agency	53	31	5	6	3	1	1	86	9	114
2017	More than 20 years in current department or agency	57	29	9	0	5	0	0	86	5	24

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	25	8	4	2	2	0	85	6	182
2017	3 to 10 years in current department or agency	61	24	6	4	3	1	0	86	8	208
2017	11 to 20 years in current department or agency	54	34	5	3	4	0	1	89	6	114
2017	More than 20 years in current department or agency	57	29	9	0	5	0	0	86	5	24

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	29	7	6	2	0	0	84	9	182
2017	3 to 10 years in current department or agency	59	26	5	7	2	0	0	85	9	206
2017	11 to 20 years in current department or agency	44	42	8	3	3	0	1	87	5	114
2017	More than 20 years in current department or agency	66	25	9	0	0	0	0	91	0	24
2014	Less than 3 years in current department or agency	50	34	8	5	1	1	0	86	7	143
2014	3 to 10 years in current department or agency	50	33	8	7	2	0	1	83	9	274
2014	11 to 20 years in current department or agency	45	34	10	8	2	1	0	80	10	119
2014	More than 20 years in current department or agency	62	23	10	2	3	0	0	85	5	40

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	36	18	3	0	18	7	72	4	27
2017	3 to 10 years in current department or agency	30	36	14	8	4	0	8	72	13	50
2017	11 to 20 years in current department or agency	23	42	7	14	0	0	14	76	16	43
2017	More than 20 years in current department or agency	49	20	31	0	0	0	0	69	0	10
2014	Less than 3 years in current department or agency	43	25	12	6	0	0	13	79	7	16
2014	3 to 10 years in current department or agency	25	42	16	5	2	2	7	75	8	56
2014	11 to 20 years in current department or agency	25	40	8	12	2	2	12	75	16	52
2014	More than 20 years in current department or agency	48	22	26	0	0	0	4	73	0	23

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	35	4	4	1	5	1	91	5	182
2017	3 to 10 years in current department or agency	46	32	11	3	4	4	0	81	7	209
2017	11 to 20 years in current department or agency	44	40	9	2	1	4	0	88	3	114
2017	More than 20 years in current department or agency	61	30	9	0	0	0	0	91	0	24
2014	Less than 3 years in current department or agency	51	29	8	2	3	6	0	86	5	143
2014	3 to 10 years in current department or agency	42	33	11	4	2	7	0	81	7	275
2014	11 to 20 years in current department or agency	50	33	12	2	0	4	0	86	2	119
2014	More than 20 years in current department or agency	56	27	10	0	2	5	0	87	3	41

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	30	7	6	1	2	1	86	6	182
2017	3 to 10 years in current department or agency	43	37	10	4	5	0	0	81	9	209
2017	11 to 20 years in current department or agency	40	45	11	4	0	1	0	85	4	114
2017	More than 20 years in current department or agency	52	30	13	0	0	5	0	86	0	24
2014	Less than 3 years in current department or agency	50	38	7	2	2	0	0	88	4	143
2014	3 to 10 years in current department or agency	45	34	10	5	3	2	0	81	9	275
2014	11 to 20 years in current department or agency	49	36	10	4	0	0	0	86	4	118
2014	More than 20 years in current department or agency	54	29	8	7	0	2	0	85	7	41

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	37	9	6	1	3	1	83	8	181
2017	3 to 10 years in current department or agency	31	38	15	7	6	3	0	71	14	209
2017	11 to 20 years in current department or agency	30	52	10	6	0	2	0	84	7	114
2017	More than 20 years in current department or agency	32	45	18	0	0	0	5	81	0	24
2014	Less than 3 years in current department or agency	32	39	18	3	2	6	1	75	6	143
2014	3 to 10 years in current department or agency	32	38	16	6	4	3	0	72	11	275
2014	11 to 20 years in current department or agency	32	45	12	8	0	3	0	79	9	119
2014	More than 20 years in current department or agency	48	32	5	10	0	5	0	84	11	40

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	33	14	12	2	4	72	14	181
2017	3 to 10 years in current department or agency	28	33	14	11	8	6	65	20	209
2017	11 to 20 years in current department or agency	20	42	17	15	3	3	64	19	114
2017	More than 20 years in current department or agency	32	38	25	0	0	5	74	0	24
2014	Less than 3 years in current department or agency	25	32	18	10	6	9	63	18	143
2014	3 to 10 years in current department or agency	22	34	17	15	9	3	58	24	275
2014	11 to 20 years in current department or agency	19	36	22	11	10	2	56	22	119
2014	More than 20 years in current department or agency	42	27	7	10	5	9	76	16	41

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	36	14	12	2	3	1	71	15	181
2017	3 to 10 years in current department or agency	23	36	16	18	6	1	0	60	24	209
2017	11 to 20 years in current department or agency	16	53	17	11	3	1	0	69	14	114
2017	More than 20 years in current department or agency	29	45	17	9	0	0	0	74	9	24
2014	Less than 3 years in current department or agency	29	37	17	11	2	4	0	69	14	142
2014	3 to 10 years in current department or agency	17	40	20	16	4	2	0	58	21	275
2014	11 to 20 years in current department or agency	20	44	16	17	3	0	0	64	20	119
2014	More than 20 years in current department or agency	36	39	12	7	0	5	0	80	8	41

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	42	9	9	0	2	82	9	180
2017	3 to 10 years in current department or agency	27	46	14	10	2	1	75	12	209
2017	11 to 20 years in current department or agency	24	50	17	8	0	2	75	8	114
2017	More than 20 years in current department or agency	37	50	8	0	0	5	91	0	24
2014	Less than 3 years in current department or agency	38	41	13	7	0	1	80	7	143
2014	3 to 10 years in current department or agency	30	42	15	8	3	2	73	11	274
2014	11 to 20 years in current department or agency	20	54	14	7	2	3	76	9	119
2014	More than 20 years in current department or agency	44	32	17	5	0	2	78	5	41

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	36	4	1	0	2	95	1	180
2017	3 to 10 years in current department or agency	53	36	8	0	1	1	90	1	209
2017	11 to 20 years in current department or agency	61	32	5	1	0	2	95	1	114
2017	More than 20 years in current department or agency	65	26	5	0	0	5	95	0	24
2014	Less than 3 years in current department or agency	48	38	7	1	1	5	91	1	143
2014	3 to 10 years in current department or agency	54	35	6	2	1	2	91	3	275
2014	11 to 20 years in current department or agency	62	30	5	2	0	1	93	2	118
2014	More than 20 years in current department or agency	61	27	7	2	0	2	90	2	41

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	38	7	9	3	1	0	81	13	180
2017	3 to 10 years in current department or agency	48	36	9	2	4	1	0	85	6	209
2017	11 to 20 years in current department or agency	48	31	13	4	2	2	0	81	6	113
2017	More than 20 years in current department or agency	46	38	13	0	0	4	0	87	0	24
2014	Less than 3 years in current department or agency	48	28	10	5	2	5	2	81	7	143
2014	3 to 10 years in current department or agency	49	31	7	7	2	3	1	83	9	275
2014	11 to 20 years in current department or agency	46	40	2	8	2	3	1	89	10	119
2014	More than 20 years in current department or agency	51	34	10	2	0	2	0	88	2	41

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	31	14	13	4	7	1	66	18	180
2017	3 to 10 years in current department or agency	32	34	17	8	3	4	1	70	12	208
2017	11 to 20 years in current department or agency	26	40	16	11	5	2	0	68	16	114
2017	More than 20 years in current department or agency	33	57	5	0	0	5	0	95	0	24
2014	Less than 3 years in current department or agency	27	37	12	7	1	13	2	75	10	143
2014	3 to 10 years in current department or agency	25	34	21	11	5	3	2	62	16	275
2014	11 to 20 years in current department or agency	32	39	24	2	3	1	0	71	5	119
2014	More than 20 years in current department or agency	37	36	17	0	2	5	3	79	2	41

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	22	6	14	13	19	4	57	35	180
2017	3 to 10 years in current department or agency	17	20	18	13	14	15	3	46	33	209
2017	11 to 20 years in current department or agency	7	20	21	12	17	13	10	35	38	114
2017	More than 20 years in current department or agency	16	17	34	0	4	22	7	47	5	24
2014	Less than 3 years in current department or agency	14	21	12	9	9	28	6	54	28	143
2014	3 to 10 years in current department or agency	16	18	16	14	18	15	3	41	39	275
2014	11 to 20 years in current department or agency	11	23	16	19	13	15	4	41	39	119
2014	More than 20 years in current department or agency	27	25	20	10	7	5	7	59	19	41

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	29	5	6	3	2	1	86	9	180
2017	3 to 10 years in current department or agency	57	26	7	6	2	0	1	85	8	208
2017	11 to 20 years in current department or agency	41	31	9	14	4	0	2	73	18	114
2017	More than 20 years in current department or agency	41	47	0	7	0	0	5	93	7	24
2014	Less than 3 years in current department or agency	52	24	11	6	1	3	3	81	7	143
2014	3 to 10 years in current department or agency	54	24	10	7	3	1	1	80	10	275
2014	11 to 20 years in current department or agency	42	27	12	10	9	0	0	69	19	119
2014	More than 20 years in current department or agency	51	24	10	5	2	0	7	82	8	41

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	24	3	1	0	2	1	96	1	178
2017	3 to 10 years in current department or agency	75	21	2	0	1	1	0	97	1	208
2017	11 to 20 years in current department or agency	64	26	3	2	1	2	3	95	3	114
2017	More than 20 years in current department or agency	62	22	8	0	0	3	4	91	0	24
2014	Less than 3 years in current department or agency	62	18	4	1	1	12	2	93	3	143
2014	3 to 10 years in current department or agency	62	25	6	1	1	3	1	91	3	275
2014	11 to 20 years in current department or agency	50	30	9	3	0	5	3	86	4	119
2014	More than 20 years in current department or agency	68	22	7	2	0	0	0	90	2	41

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	37	5	7	3	6	0	84	11	180
2017	3 to 10 years in current department or agency	35	30	14	13	6	2	1	66	20	206
2017	11 to 20 years in current department or agency	24	40	15	13	4	3	0	66	18	114
2017	More than 20 years in current department or agency	42	32	22	0	0	5	0	77	0	24
2014	Less than 3 years in current department or agency	32	36	11	12	1	8	1	75	13	143
2014	3 to 10 years in current department or agency	27	38	13	13	8	1	1	65	21	275
2014	11 to 20 years in current department or agency	16	37	19	20	7	1	0	53	27	119
2014	More than 20 years in current department or agency	54	22	7	10	5	2	0	78	15	41

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	31	9	8	5	4	1	77	13	180
2017	3 to 10 years in current department or agency	30	25	10	15	16	1	3	57	33	208
2017	11 to 20 years in current department or agency	21	37	13	17	10	1	0	59	27	114
2017	More than 20 years in current department or agency	12	39	17	13	12	0	7	54	27	24
2014	Less than 3 years in current department or agency	32	32	9	9	9	6	4	70	19	143
2014	3 to 10 years in current department or agency	27	25	15	14	17	1	2	53	31	274
2014	11 to 20 years in current department or agency	23	31	16	13	15	1	1	55	29	119
2014	More than 20 years in current department or agency	30	24	7	27	10	0	2	55	37	41

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	40	13	8	2	3	76	10	180
2017	3 to 10 years in current department or agency	22	43	17	10	5	3	67	15	208
2017	11 to 20 years in current department or agency	24	45	21	5	2	3	71	7	113
2017	More than 20 years in current department or agency	30	33	18	0	5	14	74	5	24

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	33	9	5	2	3	1	83	8	180
2017	3 to 10 years in current department or agency	35	35	15	6	4	5	0	74	10	208
2017	11 to 20 years in current department or agency	28	48	14	4	1	4	0	80	6	113
2017	More than 20 years in current department or agency	52	30	10	0	5	0	4	85	5	23
2014	Less than 3 years in current department or agency	46	28	7	6	0	13	0	85	7	143
2014	3 to 10 years in current department or agency	41	30	15	5	2	6	0	76	8	275
2014	11 to 20 years in current department or agency	38	40	10	3	3	6	0	82	7	119
2014	More than 20 years in current department or agency	53	32	7	0	2	5	0	90	2	41

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	45	3	6	3	2	1	88	9	180
2017	3 to 10 years in current department or agency	36	37	14	9	3	1	0	74	12	209
2017	11 to 20 years in current department or agency	23	51	13	7	2	4	0	77	9	114
2017	More than 20 years in current department or agency	53	33	9	0	0	5	0	90	0	24
2014	Less than 3 years in current department or agency	40	40	13	1	1	5	0	84	2	143
2014	3 to 10 years in current department or agency	41	32	13	10	3	1	0	74	13	275
2014	11 to 20 years in current department or agency	39	40	10	6	2	3	0	82	8	119
2014	More than 20 years in current department or agency	56	27	7	2	0	8	0	90	2	41

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	31	3	3	1	0	94	3	180
2017	3 to 10 years in current department or agency	54	31	7	5	2	0	85	7	208
2017	11 to 20 years in current department or agency	43	46	7	3	1	0	89	4	114
2017	More than 20 years in current department or agency	61	30	9	0	0	0	91	0	24
2014	Less than 3 years in current department or agency	61	32	5	2	0	0	93	2	143
2014	3 to 10 years in current department or agency	54	33	8	4	1	0	87	5	275
2014	11 to 20 years in current department or agency	50	38	8	2	1	1	88	3	119
2014	More than 20 years in current department or agency	68	20	12	0	0	0	88	0	41

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	23	10	4	1	85	5	180
2017	3 to 10 years in current department or agency	49	29	15	4	4	77	8	208
2017	11 to 20 years in current department or agency	46	39	10	4	2	85	5	114
2017	More than 20 years in current department or agency	69	26	5	0	0	95	0	24
2014	Less than 3 years in current department or agency	54	27	12	6	1	81	6	143
2014	3 to 10 years in current department or agency	46	33	11	8	3	78	11	275
2014	11 to 20 years in current department or agency	42	38	15	5	1	79	6	119
2014	More than 20 years in current department or agency	63	22	12	0	2	85	2	41

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	29	7	5	1	0	88	6	180
2017	3 to 10 years in current department or agency	45	36	9	6	4	1	81	9	209
2017	11 to 20 years in current department or agency	42	44	11	3	1	0	86	4	114
2017	More than 20 years in current department or agency	61	34	5	0	0	0	95	0	24
2014	Less than 3 years in current department or agency	51	34	12	4	0	0	85	4	143
2014	3 to 10 years in current department or agency	47	34	9	7	3	0	80	10	275
2014	11 to 20 years in current department or agency	44	39	12	4	1	0	83	5	119
2014	More than 20 years in current department or agency	56	32	10	0	2	0	88	2	41

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	24	12	8	3	3	1	76	12	180
2017	3 to 10 years in current department or agency	40	29	13	10	6	2	0	71	16	208
2017	11 to 20 years in current department or agency	39	28	20	9	3	2	0	68	12	114
2017	More than 20 years in current department or agency	68	18	9	0	4	0	0	87	4	23
2014	Less than 3 years in current department or agency	47	20	16	9	4	5	1	70	13	143
2014	3 to 10 years in current department or agency	37	29	16	10	7	1	0	67	17	275
2014	11 to 20 years in current department or agency	36	33	16	6	5	3	1	72	11	119
2014	More than 20 years in current department or agency	64	22	7	2	2	2	0	88	5	41

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	30	37	33	182
2017	3 to 10 years in current department or agency	33	31	36	209
2017	11 to 20 years in current department or agency	31	32	36	113
2017	More than 20 years in current department or agency	22	51	28	24
2014	Less than 3 years in current department or agency	33	43	25	143
2014	3 to 10 years in current department or agency	39	29	32	275
2014	11 to 20 years in current department or agency	32	32	36	119
2014	More than 20 years in current department or agency	24	56	20	40

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	2	34	46	8	4	7	55
2017	3 to 10 years in current department or agency	9	32	50	7	0	1	68
2017	11 to 20 years in current department or agency	19	26	49	3	0	3	34
2014	Less than 3 years in current department or agency	4	28	50	14	9999	4	46
2014	3 to 10 years in current department or agency	4	31	49	13	9999	4	109
2014	11 to 20 years in current department or agency	11	39	39	5	9999	5	38
2014	More than 20 years in current department or agency	50	20	30	0	9999	0	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	14	86	182
2017	3 to 10 years in current department or agency	15	85	209
2017	11 to 20 years in current department or agency	11	89	113
2014	Less than 3 years in current department or agency	10	90	142
2014	3 to 10 years in current department or agency	16	84	273
2014	11 to 20 years in current department or agency	7	93	119
2014	More than 20 years in current department or agency	12	88	41

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	47	24
2017	3 to 10 years in current department or agency	41	30
2014	Less than 3 years in current department or agency	43	14
2014	3 to 10 years in current department or agency	31	42

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	61	24
2017	3 to 10 years in current department or agency	71	30
2017	11 to 20 years in current department or agency	59	13
2014	Less than 3 years in current department or agency	64	14
2014	3 to 10 years in current department or agency	75	42

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	13
2014	Less than 3 years in current department or agency	0	14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	24
2017	3 to 10 years in current department or agency	30
2017	11 to 20 years in current department or agency	13
2014	Less than 3 years in current department or agency	14
2014	3 to 10 years in current department or agency	42

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	24
2017	11 to 20 years in current department or agency	13
2014	3 to 10 years in current department or agency	42

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	24
2017	11 to 20 years in current department or agency	0	13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	32	24
2017	3 to 10 years in current department or agency	52	30
2017	11 to 20 years in current department or agency	40	13
2014	3 to 10 years in current department or agency	40	42

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	44	24
2017	3 to 10 years in current department or agency	45	30
2014	Less than 3 years in current department or agency	35	14
2014	3 to 10 years in current department or agency	47	42

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	50	24
2017	3 to 10 years in current department or agency	40	30
2017	11 to 20 years in current department or agency	38	13
2014	Less than 3 years in current department or agency	50	14
2014	3 to 10 years in current department or agency	40	42

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	49	24
2017	3 to 10 years in current department or agency	44	30
2017	11 to 20 years in current department or agency	54	13
2014	Less than 3 years in current department or agency	43	14
2014	3 to 10 years in current department or agency	42	42

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	24
2017	3 to 10 years in current department or agency	41	30
2014	Less than 3 years in current department or agency	36	14
2014	3 to 10 years in current department or agency	22	42

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	58	24
2017	3 to 10 years in current department or agency	64	30
2017	11 to 20 years in current department or agency	54	13
2014	Less than 3 years in current department or agency	42	14
2014	3 to 10 years in current department or agency	41	42

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	24
2017	3 to 10 years in current department or agency	28	30
2014	3 to 10 years in current department or agency	28	42

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	24
2017	11 to 20 years in current department or agency	13
2014	Less than 3 years in current department or agency	14
2014	3 to 10 years in current department or agency	42

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	24
2014	Less than 3 years in current department or agency	0	14

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	47	24
2017	3 to 10 years in current department or agency	48	30
2017	11 to 20 years in current department or agency	38	13
2014	Less than 3 years in current department or agency	50	14
2014	3 to 10 years in current department or agency	37	42

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	31	24
2017	3 to 10 years in current department or agency	30	30
2014	Less than 3 years in current department or agency	35	14
2014	3 to 10 years in current department or agency	33	42

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	15	30
2014	3 to 10 years in current department or agency	0	42

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	59	24
2017	3 to 10 years in current department or agency	50	30
2017	11 to 20 years in current department or agency	61	13
2014	Less than 3 years in current department or agency	50	14
2014	3 to 10 years in current department or agency	27	42

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	24
2017	3 to 10 years in current department or agency	23	30
2014	3 to 10 years in current department or agency	20	42

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	17	30

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	24
2017	11 to 20 years in current department or agency	13
2014	Less than 3 years in current department or agency	14

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	13
2014	3 to 10 years in current department or agency	14	42

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	13
2014	3 to 10 years in current department or agency	12	42

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	24
2017	3 to 10 years in current department or agency	29	30
2014	3 to 10 years in current department or agency	35	42

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	31	24
2017	3 to 10 years in current department or agency	28	29
2014	Less than 3 years in current department or agency	0	14
2014	3 to 10 years in current department or agency	17	41

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	13

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	21	29

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	24
2014	3 to 10 years in current department or agency	15	41

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	24
2017	3 to 10 years in current department or agency	19	29
2014	Less than 3 years in current department or agency	43	14
2014	3 to 10 years in current department or agency	14	41

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	13
2014	Less than 3 years in current department or agency	0	14

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	20	29
2014	3 to 10 years in current department or agency	14	41

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	25	24
2017	3 to 10 years in current department or agency	46	29
2014	3 to 10 years in current department or agency	29	41

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	24
2017	3 to 10 years in current department or agency	17	29

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	44	24
2017	3 to 10 years in current department or agency	56	29
2014	Less than 3 years in current department or agency	35	14
2014	3 to 10 years in current department or agency	44	41

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	24
2017	11 to 20 years in current department or agency	13
2014	Less than 3 years in current department or agency	14
2014	3 to 10 years in current department or agency	41

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	51	24
2017	3 to 10 years in current department or agency	48	29
2017	11 to 20 years in current department or agency	60	13
2014	Less than 3 years in current department or agency	43	14
2014	3 to 10 years in current department or agency	50	41

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	24
2017	3 to 10 years in current department or agency	29
2017	11 to 20 years in current department or agency	13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	24
2014	Less than 3 years in current department or agency	0	14

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	53	47	24
2017	3 to 10 years in current department or agency	100	0	30
2017	11 to 20 years in current department or agency	100	0	13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	16	12	4	2	42	11	62	12	182
2017	3 to 10 years in current department or agency	16	18	15	6	5	31	8	57	19	209
2017	11 to 20 years in current department or agency	11	15	17	5	7	35	10	46	22	114
2017	More than 20 years in current department or agency	12	20	26	5	0	29	9	51	7	24
2014	Less than 3 years in current department or agency	16	9	11	1	1	51	12	67	4	143
2014	3 to 10 years in current department or agency	14	11	18	4	4	41	9	48	16	275
2014	11 to 20 years in current department or agency	17	14	13	8	1	35	12	59	17	119
2014	More than 20 years in current department or agency	34	15	17	0	2	22	10	72	4	41

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	27	10	4	1	22	3	80	7	182
2017	3 to 10 years in current department or agency	28	35	14	6	4	11	2	72	12	209
2017	11 to 20 years in current department or agency	20	40	20	6	4	8	2	67	11	114
2017	More than 20 years in current department or agency	26	33	14	0	0	22	5	81	0	23
2014	Less than 3 years in current department or agency	29	29	11	1	1	28	1	82	3	143
2014	3 to 10 years in current department or agency	26	27	21	7	2	15	2	63	12	275
2014	11 to 20 years in current department or agency	32	31	20	5	1	9	2	71	7	119
2014	More than 20 years in current department or agency	53	20	14	0	2	7	3	81	3	41

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	44	9	13	4	2	8	72	18	182
2017	3 to 10 years in current department or agency	20	41	12	6	4	2	17	74	12	209
2017	11 to 20 years in current department or agency	16	36	15	3	2	0	29	72	6	114
2017	More than 20 years in current department or agency	12	43	9	4	4	5	24	77	11	24
2014	Less than 3 years in current department or agency	18	28	17	18	4	4	11	53	26	143
2014	3 to 10 years in current department or agency	22	42	13	8	4	1	11	72	13	275
2014	11 to 20 years in current department or agency	9	38	13	7	2	3	29	68	13	119
2014	More than 20 years in current department or agency	26	32	5	2	0	0	35	89	3	41

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	16	16	4	1	46	9	55	10	180
2017	3 to 10 years in current department or agency	10	8	20	7	4	34	17	37	22	209
2017	11 to 20 years in current department or agency	5	13	15	3	3	39	23	48	14	114
2017	More than 20 years in current department or agency	12	9	25	0	0	29	25	45	0	24
2014	Less than 3 years in current department or agency	4	10	14	8	3	44	18	35	27	143
2014	3 to 10 years in current department or agency	8	9	19	5	8	35	17	36	26	275
2014	11 to 20 years in current department or agency	6	7	17	7	3	34	26	31	26	119
2014	More than 20 years in current department or agency	9	20	14	0	0	27	30	67	0	41

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	26	10	4	2	15	9	79	8	181
2017	3 to 10 years in current department or agency	27	27	9	5	2	13	16	76	11	209
2017	11 to 20 years in current department or agency	20	26	11	4	1	11	27	74	8	113
2017	More than 20 years in current department or agency	17	31	18	0	0	13	20	73	0	23
2014	Less than 3 years in current department or agency	17	25	9	5	1	29	13	74	10	143
2014	3 to 10 years in current department or agency	25	23	16	5	4	17	11	65	13	274
2014	11 to 20 years in current department or agency	14	20	12	6	1	16	31	65	12	119
2014	More than 20 years in current department or agency	34	12	12	0	0	9	32	79	0	41

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	25	11	7	2	18	9	73	12	182
2017	3 to 10 years in current department or agency	23	24	12	8	4	14	15	66	16	209
2017	11 to 20 years in current department or agency	17	28	14	6	2	8	26	68	11	114
2017	More than 20 years in current department or agency	17	29	18	0	0	13	24	72	0	24
2014	Less than 3 years in current department or agency	17	22	12	5	5	27	13	64	16	143
2014	3 to 10 years in current department or agency	21	18	19	6	7	19	10	56	18	275
2014	11 to 20 years in current department or agency	11	17	13	11	6	16	27	48	29	119
2014	More than 20 years in current department or agency	32	10	10	0	5	12	32	74	8	41

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	4	96	182
2017	3 to 10 years in current department or agency	7	93	208
2017	11 to 20 years in current department or agency	4	96	114
2017	More than 20 years in current department or agency	0	100	23
2014	3 to 10 years in current department or agency	5	95	275
2014	More than 20 years in current department or agency	0	100	40

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	37	14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	78	14
2014	3 to 10 years in current department or agency	84	13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	14
2014	3 to 10 years in current department or agency	0	13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	14
2014	3 to 10 years in current department or agency	0	13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	14
2014	3 to 10 years in current department or agency	0	13

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	34	14

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	39	14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	14

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	35	14
2014	3 to 10 years in current department or agency	47	13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	14
2014	3 to 10 years in current department or agency	0	13

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	14
2014	3 to 10 years in current department or agency	0	13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	56	14
2014	3 to 10 years in current department or agency	38	13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	14
2014	3 to 10 years in current department or agency	0	13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	14
2014	3 to 10 years in current department or agency	0	13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	48	14
2014	3 to 10 years in current department or agency	77	13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	14
2014	3 to 10 years in current department or agency	0	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	54	14
2014	3 to 10 years in current department or agency	54	13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	100	0	14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	12	16	12	4	0	49	8	64	8	182
2017	3 to 10 years in current department or agency	17	13	16	2	4	37	11	57	11	209
2017	11 to 20 years in current department or agency	13	15	14	3	0	44	11	63	6	114
2017	More than 20 years in current department or agency	13	17	24	0	0	37	10	56	0	22
2014	Less than 3 years in current department or agency	16	10	13	1	1	49	11	66	3	143
2014	3 to 10 years in current department or agency	13	8	18	2	3	51	6	49	11	275
2014	11 to 20 years in current department or agency	14	13	14	5	0	43	11	59	11	119
2014	More than 20 years in current department or agency	27	12	15	2	0	36	8	70	4	41

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	33	10	4	0	20	2	82	5	181
2017	3 to 10 years in current department or agency	29	29	15	3	3	16	4	73	9	209
2017	11 to 20 years in current department or agency	20	43	12	5	1	16	2	77	8	114
2017	More than 20 years in current department or agency	41	16	22	0	0	22	0	72	0	24
2014	Less than 3 years in current department or agency	32	25	11	2	1	27	3	80	4	143
2014	3 to 10 years in current department or agency	30	22	21	2	3	19	2	66	6	275
2014	11 to 20 years in current department or agency	29	34	17	3	1	16	0	75	4	119
2014	More than 20 years in current department or agency	55	15	17	0	0	10	3	80	0	41

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	28	23	10	16	1	0	50	27	182
2017	3 to 10 years in current department or agency	27	22	24	11	14	0	2	50	25	208
2017	11 to 20 years in current department or agency	37	28	18	10	4	2	1	67	15	114
2017	More than 20 years in current department or agency	40	30	17	9	0	0	5	73	9	24

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	32	33	12	9	0	46	21	182
2017	3 to 10 years in current department or agency	8	29	28	21	12	2	37	34	208
2017	11 to 20 years in current department or agency	9	21	32	25	11	2	31	36	114
2017	More than 20 years in current department or agency	20	43	37	0	0	0	63	0	24

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	22	41	22	10	4	0	2	64	14	181
2017	3 to 10 years in current department or agency	13	32	28	14	11	0	1	46	25	207
2017	11 to 20 years in current department or agency	12	25	29	20	11	1	2	38	33	113
2017	More than 20 years in current department or agency	20	53	26	0	0	0	0	74	0	24

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	28	24	11	6	0	1	58	17	182
2017	3 to 10 years in current department or agency	17	22	25	20	12	1	2	40	34	208
2017	11 to 20 years in current department or agency	19	22	30	23	5	0	0	42	28	114
2017	More than 20 years in current department or agency	25	29	37	9	0	0	0	54	9	24

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	34	16	10	6	4	67	17	182
2017	3 to 10 years in current department or agency	21	31	24	6	9	8	57	17	209
2017	11 to 20 years in current department or agency	22	27	26	13	9	4	50	23	114
2017	More than 20 years in current department or agency	34	36	13	4	0	14	81	5	24

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	26	26	10	8	0	55	19	182
2017	3 to 10 years in current department or agency	22	24	31	12	11	1	46	23	208
2017	11 to 20 years in current department or agency	17	28	31	15	9	0	45	24	113
2017	More than 20 years in current department or agency	30	41	21	9	0	0	71	9	24

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	38	16	6	3	1	1	74	9	182
2017	3 to 10 years in current department or agency	29	37	19	8	4	0	2	68	13	208
2017	11 to 20 years in current department or agency	22	45	18	12	3	0	0	67	15	113
2017	More than 20 years in current department or agency	49	30	17	5	0	0	0	78	5	24

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	34	21	8	3	0	68	11	182
2017	3 to 10 years in current department or agency	22	32	26	13	4	2	56	17	207
2017	11 to 20 years in current department or agency	17	36	30	11	5	0	53	17	113
2017	More than 20 years in current department or agency	38	49	8	5	0	0	87	5	24

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	32	19	14	2	0	64	16	182
2017	3 to 10 years in current department or agency	27	34	25	7	7	1	61	13	208
2017	11 to 20 years in current department or agency	18	48	19	8	7	0	66	15	113
2017	More than 20 years in current department or agency	59	28	13	0	0	0	87	0	24

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	33	21	5	3	0	0	71	8	180
2017	3 to 10 years in current department or agency	30	35	19	9	4	1	3	67	13	207
2017	11 to 20 years in current department or agency	31	37	22	7	2	0	1	69	9	112
2017	More than 20 years in current department or agency	38	42	21	0	0	0	0	79	0	24

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	22	9	3	1	0	87	4	182
2017	3 to 10 years in current department or agency	63	18	10	3	3	2	83	7	209
2017	11 to 20 years in current department or agency	71	22	3	4	0	0	93	4	114
2017	More than 20 years in current department or agency	53	30	13	4	0	0	83	4	24

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	86	9	3	1	0	0	1	95	1	182
2017	3 to 10 years in current department or agency	73	12	6	3	3	0	3	87	7	209
2017	11 to 20 years in current department or agency	85	7	4	2	2	0	1	92	3	114
2017	More than 20 years in current department or agency	78	13	5	0	0	5	0	95	0	24

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	18	9	2	1	1	88	3	181
2017	3 to 10 years in current department or agency	59	22	10	5	2	2	82	7	208
2017	11 to 20 years in current department or agency	65	25	8	2	0	1	90	2	114
2017	More than 20 years in current department or agency	57	25	13	0	0	5	86	0	24

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	14	9	4	3	0	1	84	7	180
2017	3 to 10 years in current department or agency	61	16	10	5	5	1	2	80	10	209
2017	11 to 20 years in current department or agency	70	16	7	4	2	0	0	87	6	114
2017	More than 20 years in current department or agency	70	17	9	0	0	0	5	91	0	24

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	7	4	0	0	25	94	1	182
2017	3 to 10 years in current department or agency	57	9	6	2	1	25	89	3	209
2017	11 to 20 years in current department or agency	57	13	8	1	0	22	89	1	113
2017	More than 20 years in current department or agency	57	25	0	0	0	18	100	0	24

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	79	12	5	1	1	0	3	93	1	182
2017	3 to 10 years in current department or agency	64	23	3	1	1	1	8	95	2	209
2017	11 to 20 years in current department or agency	67	23	6	1	0	0	3	93	1	114
2017	More than 20 years in current department or agency	75	16	4	0	0	0	5	96	0	24

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	86	7	3	0	1	0	3	95	1	182
2017	3 to 10 years in current department or agency	81	7	2	2	2	2	4	94	4	209
2017	11 to 20 years in current department or agency	84	9	4	2	0	0	2	94	2	114
2017	More than 20 years in current department or agency	82	18	0	0	0	0	0	100	0	24

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	26	9	2	2	1	87	4	182
2017	3 to 10 years in current department or agency	48	32	11	3	4	2	82	7	209
2017	11 to 20 years in current department or agency	60	24	12	3	0	1	85	3	114
2017	More than 20 years in current department or agency	62	30	4	5	0	0	91	5	24

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	41	28	13	3	1	55	16	182
2017	3 to 10 years in current department or agency	5	26	48	12	8	1	31	20	209
2017	11 to 20 years in current department or agency	13	20	48	16	4	0	33	19	114
2017	More than 20 years in current department or agency	17	44	40	0	0	0	60	0	24

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	17	33	31	13	1	0	44	22	182
2017	3 to 10 years in current department or agency	9	16	44	23	7	0	1	30	26	209
2017	11 to 20 years in current department or agency	6	21	37	26	11	0	0	36	27	114
2017	More than 20 years in current department or agency	0	7	63	18	12	0	0	30	7	24

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	47	13	6	3	6	1	77	9	182
2017	3 to 10 years in current department or agency	25	45	16	7	4	2	1	72	11	208
2017	11 to 20 years in current department or agency	24	47	17	9	1	2	0	73	10	114
2017	More than 20 years in current department or agency	41	33	21	0	5	0	0	74	5	24

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	45	13	7	4	1	0	76	10	182
2017	3 to 10 years in current department or agency	16	40	20	15	7	1	1	57	22	209
2017	11 to 20 years in current department or agency	19	43	18	11	6	4	0	64	18	114
2017	More than 20 years in current department or agency	33	50	14	4	0	0	0	82	4	24

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	9	91	182
2017	3 to 10 years in current department or agency	14	86	208
2017	11 to 20 years in current department or agency	11	89	114
2017	More than 20 years in current department or agency	0	100	24
2014	Less than 3 years in current department or agency	11	89	142
2014	3 to 10 years in current department or agency	13	87	274
2014	11 to 20 years in current department or agency	6	94	119
2014	More than 20 years in current department or agency	0	100	41

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	68	32	17
2017	3 to 10 years in current department or agency	75	25	28
2017	11 to 20 years in current department or agency	92	8	12
2014	Less than 3 years in current department or agency	67	33	14
2014	3 to 10 years in current department or agency	74	26	35

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	34	0	8	8	0	84	16	12
2017	3 to 10 years in current department or agency	58	9	9	19	4	0	68	24	21
2017	11 to 20 years in current department or agency	71	9	9	10	0	0	81	10	11
2014	Less than 3 years in current department or agency	51	39	10	0	0	0	90	0	10
2014	3 to 10 years in current department or agency	55	22	8	8	4	4	80	12	26

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	21	26	16	16	3	1	18	82	181
2017	3 to 10 years in current department or agency	23	22	22	16	11	3	3	25	75	209
2017	11 to 20 years in current department or agency	44	21	13	8	4	9	0	48	52	114
2017	More than 20 years in current department or agency	47	30	11	4	0	8	0	51	49	24

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	21	142
2017	3 to 10 years in current department or agency	17	148
2017	11 to 20 years in current department or agency	20	53
2017	More than 20 years in current department or agency	9	11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	54	142
2017	3 to 10 years in current department or agency	44	148
2017	11 to 20 years in current department or agency	18	53
2017	More than 20 years in current department or agency	24	11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	142
2017	3 to 10 years in current department or agency	15	148
2017	11 to 20 years in current department or agency	13	53
2017	More than 20 years in current department or agency	9	11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	27	142
2017	3 to 10 years in current department or agency	32	148
2017	11 to 20 years in current department or agency	27	53
2017	More than 20 years in current department or agency	19	11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	4	142
2017	3 to 10 years in current department or agency	18	148
2017	11 to 20 years in current department or agency	10	53
2017	More than 20 years in current department or agency	0	11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	45	142
2017	3 to 10 years in current department or agency	35	148
2017	11 to 20 years in current department or agency	46	53
2017	More than 20 years in current department or agency	66	11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	3	46	30	7	7	5	140
2017	3 to 10 years in current department or agency	6	50	18	13	3	11	143
2017	11 to 20 years in current department or agency	18	54	13	8	4	4	51

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	30	14	18	15	3	4	50	35	142
2017	3 to 10 years in current department or agency	18	27	17	17	12	1	8	49	32	149
2017	11 to 20 years in current department or agency	11	38	19	9	7	2	14	58	20	53
2017	More than 20 years in current department or agency	45	9	19	9	0	0	18	66	10	11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	6	15	20	46	1	6	13	71	142
2017	3 to 10 years in current department or agency	1	12	13	20	44	2	7	15	71	149
2017	11 to 20 years in current department or agency	0	21	24	12	24	0	19	26	44	53
2017	More than 20 years in current department or agency	16	10	10	18	0	10	36	48	33	11

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of Finance Canada by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me