2017 Public Service Employee Survey Results for Department of Finance Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	45	2	2	1	94	4	75
2017	3 to 10 years in the federal public service	41	46	4	7	2	87	9	210
2017	11 to 20 years in the federal public service	35	50	5	6	4	85	9	185
2017	More than 20 years in the federal public service	51	38	7	3	0	89	3	60
2014	Less than 3 years in the federal public service	43	54	2	2	0	96	2	51
2014	3 to 10 years in the federal public service	44	44	6	6	1	88	6	256
2014	11 to 20 years in the federal public service	39	46	5	8	2	85	10	178
2014	More than 20 years in the federal public service	42	45	2	11	0	87	11	94
2011	Less than 3 years in the federal public service	29	42	7	17	5	71	22	78
2011	3 to 10 years in the federal public service	26	44	5	13	12	70	25	262
2011	11 to 20 years in the federal public service	36	35	5	17	8	71	25	149
2011	More than 20 years in the federal public service	38	41	3	12	5	79	18	98
2008	Less than 3 years in the federal public service	47	43	4	5	1	90	6	162
2008	3 to 10 years in the federal public service	49	39	3	8	1	88	9	309
2008	11 to 20 years in the federal public service	52	41	2	4	1	93	5	122
2008	More than 20 years in the federal public service	52	43	1	4	1	94	4	139

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	88	5	0	1	1	4	1	97	3	75
2017	3 to 10 years in the federal public service	77	18	3	1	1	0	0	95	2	209
2017	11 to 20 years in the federal public service	67	20	6	3	1	2	1	90	4	185
2017	More than 20 years in the federal public service	74	22	3	0	0	0	0	97	0	60
2014	Less than 3 years in the federal public service	76	18	0	4	2	0	0	94	6	51
2014	3 to 10 years in the federal public service	71	19	5	3	1	2	0	91	4	257
2014	11 to 20 years in the federal public service	66	20	5	6	2	2	1	88	7	177
2014	More than 20 years in the federal public service	75	20	1	1	0	2	1	98	1	94
2011	Less than 3 years in the federal public service	75	15	2	5	1	1	0	91	7	78
2011	3 to 10 years in the federal public service	70	17	4	5	2	2	1	89	7	262
2011	11 to 20 years in the federal public service	69	19	4	3	3	0	1	90	6	149
2011	More than 20 years in the federal public service	77	17	4	1	0	0	1	95	1	98
2008	Less than 3 years in the federal public service	73	20	3	3	1	1	1	94	4	162
2008	3 to 10 years in the federal public service	70	23	3	3	0	1	0	94	3	308
2008	11 to 20 years in the federal public service	70	21	3	3	2	1	0	92	6	123
2008	More than 20 years in the federal public service	78	17	4	1	1	0	0	94	2	138

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	14	1	5	2	0	1	92	8	75
2017	3 to 10 years in the federal public service	67	20	6	6	2	0	0	86	8	210
2017	11 to 20 years in the federal public service	56	18	5	14	6	1	1	75	20	185
2017	More than 20 years in the federal public service	59	24	5	7	5	0	0	83	12	60
2014	Less than 3 years in the federal public service	68	14	6	6	6	0	0	82	11	51
2014	3 to 10 years in the federal public service	59	21	6	10	3	0	1	80	14	256
2014	11 to 20 years in the federal public service	55	16	6	10	12	0	1	71	23	177
2014	More than 20 years in the federal public service	59	23	5	8	4	0	0	82	12	94
2011	Less than 3 years in the federal public service	61	19	6	10	4	0	0	79	14	78
2011	3 to 10 years in the federal public service	62	15	7	12	3	0	0	78	15	262
2011	11 to 20 years in the federal public service	59	17	7	7	10	0	0	76	17	149
2011	More than 20 years in the federal public service	69	19	5	6	1	0	0	88	7	98
2008	Less than 3 years in the federal public service	65	17	8	6	4	0	0	82	10	162
2008	3 to 10 years in the federal public service	56	20	4	10	9	0	0	76	20	309
2008	11 to 20 years in the federal public service	51	21	8	15	6	0	0	71	21	122
2008	More than 20 years in the federal public service	61	25	4	7	3	0	0	86	10	140

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	34	0	5	1	0	94	6	75
2017	3 to 10 years in the federal public service	44	37	6	10	2	0	82	12	210
2017	11 to 20 years in the federal public service	48	39	6	5	2	0	87	6	185
2017	More than 20 years in the federal public service	48	38	3	11	0	0	86	11	60
2014	Less than 3 years in the federal public service	46	43	2	7	2	0	89	9	51
2014	3 to 10 years in the federal public service	41	36	10	10	4	0	76	14	256
2014	11 to 20 years in the federal public service	40	32	8	14	6	0	72	20	177
2014	More than 20 years in the federal public service	47	33	10	5	4	0	80	9	94
2011	Less than 3 years in the federal public service	56	29	6	9	0	0	85	9	79
2011	3 to 10 years in the federal public service	37	40	11	9	3	0	77	12	262
2011	11 to 20 years in the federal public service	47	36	6	6	4	1	84	10	149
2011	More than 20 years in the federal public service	43	36	8	9	4	0	79	13	98

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	37	15	6	1	1	0	77	8	74
2017	3 to 10 years in the federal public service	36	39	9	14	2	0	0	75	16	210
2017	11 to 20 years in the federal public service	30	45	13	8	3	0	0	75	12	185
2017	More than 20 years in the federal public service	50	33	10	3	4	0	0	83	7	60
2014	Less than 3 years in the federal public service	15	54	18	9	4	0	0	69	13	51
2014	3 to 10 years in the federal public service	23	38	19	13	3	1	2	63	17	257
2014	11 to 20 years in the federal public service	25	41	19	14	2	0	0	66	16	177
2014	More than 20 years in the federal public service	43	30	11	11	2	0	3	75	13	93
2011	Less than 3 years in the federal public service	29	24	25	16	3	0	3	55	19	79
2011	3 to 10 years in the federal public service	28	35	16	12	8	0	2	64	20	262
2011	11 to 20 years in the federal public service	25	38	17	11	7	0	3	64	18	149
2011	More than 20 years in the federal public service	33	37	13	11	3	0	3	72	14	98
2008	Less than 3 years in the federal public service	35	36	15	6	5	1	3	74	11	162
2008	3 to 10 years in the federal public service	28	40	14	12	4	1	1	70	16	309
2008	11 to 20 years in the federal public service	31	42	17	4	3	0	2	75	7	122
2008	More than 20 years in the federal public service	36	38	13	8	2	0	2	76	11	140

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	43	3	5	1	0	0	91	6	75
2017	3 to 10 years in the federal public service	49	33	6	8	4	0	0	83	11	210
2017	11 to 20 years in the federal public service	52	38	6	2	2	0	1	90	4	184
2017	More than 20 years in the federal public service	54	32	9	3	2	0	0	86	6	60
2014	Less than 3 years in the federal public service	56	27	10	8	0	0	0	83	8	51
2014	3 to 10 years in the federal public service	47	36	9	4	4	0	0	83	8	257
2014	11 to 20 years in the federal public service	48	37	6	6	2	1	0	85	9	178
2014	More than 20 years in the federal public service	64	29	5	2	0	0	0	92	2	94
2011	Less than 3 years in the federal public service	33	50	8	5	2	1	0	85	8	78
2011	3 to 10 years in the federal public service	44	35	9	6	6	0	0	79	12	260
2011	11 to 20 years in the federal public service	49	40	4	3	4	0	0	89	7	149
2011	More than 20 years in the federal public service	61	27	8	3	1	0	0	88	4	98
2008	Less than 3 years in the federal public service	42	40	8	7	2	0	0	83	9	162
2008	3 to 10 years in the federal public service	40	38	10	9	3	0	0	78	12	309
2008	11 to 20 years in the federal public service	51	35	7	2	3	1	0	88	5	123
2008	More than 20 years in the federal public service	48	38	11	1	1	0	0	86	2	140

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	42	3	4	4	0	0	89	8	75
2017	3 to 10 years in the federal public service	49	40	5	4	2	0	0	88	6	210
2017	11 to 20 years in the federal public service	58	34	3	2	2	0	1	93	4	183
2017	More than 20 years in the federal public service	59	32	5	2	2	0	0	91	4	60
2014	Less than 3 years in the federal public service	50	38	4	8	0	0	0	88	8	51
2014	3 to 10 years in the federal public service	49	35	9	5	2	0	0	84	7	257
2014	11 to 20 years in the federal public service	52	37	5	3	2	0	0	89	6	177
2014	More than 20 years in the federal public service	64	30	5	1	0	0	0	94	1	94
2011	Less than 3 years in the federal public service	34	51	4	9	2	0	0	85	11	79
2011	3 to 10 years in the federal public service	48	35	6	6	5	0	0	83	11	261
2011	11 to 20 years in the federal public service	53	36	3	5	3	0	0	89	8	149
2011	More than 20 years in the federal public service	68	26	4	1	1	0	0	94	2	98
2008	Less than 3 years in the federal public service	39	48	7	3	3	1	0	88	6	162
2008	3 to 10 years in the federal public service	46	40	6	5	2	0	0	86	8	309
2008	11 to 20 years in the federal public service	54	37	7	2	1	1	0	91	2	123
2008	More than 20 years in the federal public service	57	35	6	1	1	0	0	92	2	140

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	31	6	3	0	1	91	3	75
2017	3 to 10 years in the federal public service	55	32	5	6	1	0	88	7	208
2017	11 to 20 years in the federal public service	55	32	8	3	2	0	87	6	183
2017	More than 20 years in the federal public service	61	30	3	3	2	0	91	6	60
2014	Less than 3 years in the federal public service	50	39	9	2	0	0	89	2	51
2014	3 to 10 years in the federal public service	56	26	11	6	1	0	82	8	257
2014	11 to 20 years in the federal public service	49	35	11	2	2	1	85	4	178
2014	More than 20 years in the federal public service	53	36	7	3	0	0	89	3	94

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	35	7	3	1	1	1	89	4	74
2017	3 to 10 years in the federal public service	40	33	11	10	7	0	0	73	17	209
2017	11 to 20 years in the federal public service	36	39	10	9	5	0	0	76	15	183
2017	More than 20 years in the federal public service	44	30	10	7	7	0	2	75	14	59
2014	Less than 3 years in the federal public service	54	28	7	6	0	0	5	86	6	51
2014	3 to 10 years in the federal public service	39	33	14	8	6	0	1	72	14	257
2014	11 to 20 years in the federal public service	32	34	11	13	9	0	0	66	22	178
2014	More than 20 years in the federal public service	36	37	13	8	6	0	0	73	14	94
2011	Less than 3 years in the federal public service	38	39	9	9	4	0	1	78	12	79
2011	3 to 10 years in the federal public service	35	36	11	9	8	1	1	73	17	262
2011	11 to 20 years in the federal public service	28	39	7	16	9	1	1	68	26	149
2011	More than 20 years in the federal public service	39	28	10	16	6	0	1	67	23	98

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	20	10	15	13	6	5	58	32	75
2017	3 to 10 years in the federal public service	26	28	8	15	15	1	8	59	33	210
2017	11 to 20 years in the federal public service	17	25	10	9	18	1	20	54	34	184
2017	More than 20 years in the federal public service	22	27	10	8	10	2	21	63	24	60
2014	Less than 3 years in the federal public service	10	20	12	19	15	13	12	40	45	51
2014	3 to 10 years in the federal public service	21	17	11	16	26	2	8	42	47	257
2014	11 to 20 years in the federal public service	17	23	8	12	28	1	11	45	46	178
2014	More than 20 years in the federal public service	23	15	7	7	24	1	22	49	41	94
2011	Less than 3 years in the federal public service	14	22	11	18	23	4	8	41	47	79
2011	3 to 10 years in the federal public service	20	17	8	22	24	1	9	40	51	262
2011	11 to 20 years in the federal public service	12	15	5	20	34	0	15	31	63	149
2011	More than 20 years in the federal public service	21	18	13	11	25	1	11	45	40	98
2008	Less than 3 years in the federal public service	25	22	9	10	21	4	8	54	36	162
2008	3 to 10 years in the federal public service	28	20	10	14	19	2	7	53	36	307
2008	11 to 20 years in the federal public service	23	18	8	14	21	1	15	49	41	123
2008	More than 20 years in the federal public service	30	26	7	9	19	1	8	61	31	140

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	48	8	4	0	89	4	74
2017	3 to 10 years in the federal public service	40	43	7	5	4	84	10	210
2017	11 to 20 years in the federal public service	41	48	5	4	2	89	6	185
2017	More than 20 years in the federal public service	42	47	5	6	0	89	6	60
2014	Less than 3 years in the federal public service	39	44	11	6	0	83	6	51
2014	3 to 10 years in the federal public service	37	42	9	9	2	79	11	257
2014	11 to 20 years in the federal public service	37	45	6	8	2	83	11	178
2014	More than 20 years in the federal public service	43	46	6	4	1	88	5	94
2011	Less than 3 years in the federal public service	32	46	15	4	2	78	6	79
2011	3 to 10 years in the federal public service	33	38	11	10	8	71	18	262
2011	11 to 20 years in the federal public service	38	42	10	6	4	80	10	149
2011	More than 20 years in the federal public service	49	39	5	4	3	88	7	97
2008	Less than 3 years in the federal public service	40	38	12	6	2	79	9	162
2008	3 to 10 years in the federal public service	30	45	12	8	5	75	13	309
2008	11 to 20 years in the federal public service	47	36	11	5	1	83	6	123
2008	More than 20 years in the federal public service	47	33	8	11	1	80	12	138

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	44	12	5	1	1	0	82	6	74
2017	3 to 10 years in the federal public service	35	37	13	11	4	0	0	73	14	210
2017	11 to 20 years in the federal public service	27	41	13	12	6	0	1	69	18	185
2017	More than 20 years in the federal public service	37	33	14	16	0	0	0	70	16	59
2014	Less than 3 years in the federal public service	31	55	7	2	2	0	2	89	4	51
2014	3 to 10 years in the federal public service	27	40	16	13	4	0	0	67	17	257
2014	11 to 20 years in the federal public service	31	34	16	13	6	0	0	64	20	178
2014	More than 20 years in the federal public service	29	39	17	10	5	0	0	68	15	94
2011	Less than 3 years in the federal public service	33	40	13	6	5	1	1	75	12	79
2011	3 to 10 years in the federal public service	28	38	15	11	7	0	1	67	18	262
2011	11 to 20 years in the federal public service	25	42	13	11	8	1	0	67	19	149
2011	More than 20 years in the federal public service	35	42	10	7	6	0	0	77	13	98

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	39	12	8	1	79	9	74
2017	3 to 10 years in the federal public service	31	48	7	11	3	80	13	210
2017	11 to 20 years in the federal public service	32	47	11	8	3	79	10	185
2017	More than 20 years in the federal public service	48	33	10	9	0	81	9	60

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	35	7	6	1	0	0	86	8	74
2017	3 to 10 years in the federal public service	43	43	8	3	3	0	0	86	6	210
2017	11 to 20 years in the federal public service	50	37	7	5	1	0	0	87	6	185
2017	More than 20 years in the federal public service	54	35	5	4	2	0	0	89	6	60
2014	Less than 3 years in the federal public service	46	42	10	0	2	0	0	88	2	51
2014	3 to 10 years in the federal public service	47	37	10	4	1	1	0	85	5	257
2014	11 to 20 years in the federal public service	50	38	7	2	1	0	1	90	4	178
2014	More than 20 years in the federal public service	49	41	7	1	1	0	1	91	2	94
2011	Less than 3 years in the federal public service	37	45	12	5	1	0	0	82	6	79
2011	3 to 10 years in the federal public service	41	39	12	4	2	0	0	81	7	262
2011	11 to 20 years in the federal public service	46	39	7	5	2	0	1	86	7	149
2011	More than 20 years in the federal public service	56	35	7	1	1	0	0	91	2	98
2008	Less than 3 years in the federal public service	44	36	13	4	2	0	0	80	6	162
2008	3 to 10 years in the federal public service	39	41	10	6	5	0	0	80	11	309
2008	11 to 20 years in the federal public service	50	36	7	5	2	1	0	86	7	123
2008	More than 20 years in the federal public service	52	35	8	3	2	0	1	87	5	140

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	45	10	4	1	85	5	74
2017	3 to 10 years in the federal public service	38	39	10	7	7	77	13	209
2017	11 to 20 years in the federal public service	30	44	10	8	7	74	15	185
2017	More than 20 years in the federal public service	43	30	7	15	5	73	20	58

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	39	9	0	0	0	0	91	0	75
2017	3 to 10 years in the federal public service	55	33	7	4	1	0	0	88	5	209
2017	11 to 20 years in the federal public service	51	38	5	5	1	0	1	89	6	184
2017	More than 20 years in the federal public service	58	33	7	2	0	0	0	91	2	60
2014	Less than 3 years in the federal public service	53	34	10	2	2	0	0	87	4	51
2014	3 to 10 years in the federal public service	57	30	11	2	0	0	0	87	2	256
2014	11 to 20 years in the federal public service	60	30	8	2	0	0	0	89	2	177
2014	More than 20 years in the federal public service	69	24	4	3	0	0	0	93	3	94
2011	Less than 3 years in the federal public service	50	36	10	4	0	0	0	86	4	78
2011	3 to 10 years in the federal public service	50	31	13	5	2	0	0	80	7	262
2011	11 to 20 years in the federal public service	53	35	5	5	1	1	0	88	7	148
2011	More than 20 years in the federal public service	70	23	5	1	1	0	0	93	2	98

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	47	10	9	1	0	0	80	10	75
2017	3 to 10 years in the federal public service	40	38	12	7	3	0	0	78	10	210
2017	11 to 20 years in the federal public service	41	41	8	6	3	0	1	82	9	184
2017	More than 20 years in the federal public service	52	29	5	13	2	0	0	81	14	59
2014	Less than 3 years in the federal public service	33	48	11	6	0	2	0	83	6	51
2014	3 to 10 years in the federal public service	32	44	11	10	2	0	0	76	12	257
2014	11 to 20 years in the federal public service	32	46	7	11	3	1	1	80	14	178
2014	More than 20 years in the federal public service	39	45	5	9	2	0	0	84	11	94
2011	Less than 3 years in the federal public service	35	38	12	13	1	0	1	74	14	78
2011	3 to 10 years in the federal public service	30	45	8	13	4	0	0	75	17	262
2011	11 to 20 years in the federal public service	29	45	14	7	3	1	0	76	10	146
2011	More than 20 years in the federal public service	46	40	5	4	4	0	1	87	8	98

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	42	9	7	3	1	0	81	9	75
2017	3 to 10 years in the federal public service	39	36	14	7	4	0	0	75	11	210
2017	11 to 20 years in the federal public service	38	39	10	10	4	0	1	77	13	184
2017	More than 20 years in the federal public service	44	28	12	11	3	0	2	74	14	60
2014	Less than 3 years in the federal public service	44	37	13	4	0	0	2	82	4	51
2014	3 to 10 years in the federal public service	37	38	14	9	2	0	0	75	11	257
2014	11 to 20 years in the federal public service	32	40	14	8	4	0	1	73	12	178
2014	More than 20 years in the federal public service	33	41	13	12	2	0	0	74	14	94

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	51	2	4	0	2	0	94	4	75
2017	3 to 10 years in the federal public service	39	41	11	7	1	0	0	80	9	210
2017	11 to 20 years in the federal public service	35	44	8	8	3	0	2	81	11	184
2017	More than 20 years in the federal public service	46	32	7	13	3	0	0	78	16	60
2014	Less than 3 years in the federal public service	42	38	15	2	0	0	2	82	2	51
2014	3 to 10 years in the federal public service	39	42	11	6	1	1	1	82	7	257
2014	11 to 20 years in the federal public service	36	35	12	11	3	1	2	73	15	177
2014	More than 20 years in the federal public service	43	39	9	6	3	0	0	82	10	94
2011	Less than 3 years in the federal public service	46	40	10	1	2	0	0	86	4	79
2011	3 to 10 years in the federal public service	34	37	15	6	3	2	4	75	9	262
2011	11 to 20 years in the federal public service	39	39	12	7	2	1	1	79	9	149
2011	More than 20 years in the federal public service	49	34	8	5	3	0	0	84	8	98

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	39	3	6	0	0	90	6	75
2017	3 to 10 years in the federal public service	47	38	9	3	3	0	85	6	209
2017	11 to 20 years in the federal public service	42	47	5	3	3	1	89	6	184
2017	More than 20 years in the federal public service	51	35	10	4	0	0	86	4	60
2014	Less than 3 years in the federal public service	55	32	10	4	0	0	87	4	51
2014	3 to 10 years in the federal public service	43	39	10	5	3	0	83	8	256
2014	11 to 20 years in the federal public service	39	43	10	4	4	0	83	7	177
2014	More than 20 years in the federal public service	53	34	9	4	0	0	87	4	94
2011	Less than 3 years in the federal public service	40	42	13	4	1	0	82	5	79
2011	3 to 10 years in the federal public service	41	37	9	7	6	0	78	13	262
2011	11 to 20 years in the federal public service	39	43	9	5	3	0	82	8	149
2011	More than 20 years in the federal public service	54	36	4	4	2	0	90	6	97
2008	Less than 3 years in the federal public service	44	43	8	6	0	0	86	6	162
2008	3 to 10 years in the federal public service	37	45	9	7	2	0	82	9	309
2008	11 to 20 years in the federal public service	50	35	9	4	1	0	85	6	123
2008	More than 20 years in the federal public service	54	32	6	7	2	0	86	8	140

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	49	9	4	1	1	0	86	5	75
2017	3 to 10 years in the federal public service	26	39	22	9	4	0	0	65	13	210
2017	11 to 20 years in the federal public service	20	35	25	11	9	0	1	56	19	185
2017	More than 20 years in the federal public service	25	44	19	7	5	0	0	70	11	59
2014	Less than 3 years in the federal public service	40	39	15	2	4	0	0	79	6	51
2014	3 to 10 years in the federal public service	29	41	19	6	4	0	0	71	10	257
2014	11 to 20 years in the federal public service	23	31	26	10	9	0	0	55	19	178
2014	More than 20 years in the federal public service	23	36	16	13	12	0	0	59	25	94
2011	Less than 3 years in the federal public service	34	46	12	5	3	1	0	81	7	79
2011	3 to 10 years in the federal public service	25	42	22	6	4	0	0	68	10	262
2011	11 to 20 years in the federal public service	22	33	20	14	11	0	1	55	25	149
2011	More than 20 years in the federal public service	25	33	14	15	13	0	1	58	28	98
2008	Less than 3 years in the federal public service	29	46	10	10	4	1	0	76	14	162
2008	3 to 10 years in the federal public service	21	43	22	8	6	1	0	64	14	308
2008	11 to 20 years in the federal public service	16	42	19	13	10	1	0	58	22	123
2008	More than 20 years in the federal public service	22	31	24	12	11	0	1	53	23	140

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	14	31	35	14	1	3	51	17	74
2017	3 to 10 years in the federal public service	7	25	39	18	9	1	2	27	33	210
2017	11 to 20 years in the federal public service	6	21	49	14	8	0	1	22	28	184
2017	More than 20 years in the federal public service	4	26	43	15	11	0	1	26	31	60
2014	Less than 3 years in the federal public service	0	10	51	20	17	2	0	38	10	51
2014	3 to 10 years in the federal public service	5	19	42	26	8	0	0	34	24	256
2014	11 to 20 years in the federal public service	4	23	45	16	10	1	1	26	28	178
2014	More than 20 years in the federal public service	9	14	56	18	3	0	0	22	23	94
2011	Less than 3 years in the federal public service	9	16	33	26	11	1	2	39	27	78
2011	3 to 10 years in the federal public service	9	19	43	18	8	0	2	27	29	262
2011	11 to 20 years in the federal public service	6	22	46	15	6	2	2	22	29	149
2011	More than 20 years in the federal public service	11	27	32	21	7	0	2	29	39	97
2008	Less than 3 years in the federal public service	9	16	41	22	8	3	2	31	26	161
2008	3 to 10 years in the federal public service	13	26	35	18	5	1	1	24	40	309
2008	11 to 20 years in the federal public service	13	31	40	14	2	0	1	15	44	123
2008	More than 20 years in the federal public service	15	31	39	11	1	0	2	13	47	140

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	1	8	8	32	46	2	2	82	10	75
2017	3 to 10 years in the federal public service	5	13	22	33	23	1	3	58	18	208
2017	11 to 20 years in the federal public service	5	8	21	38	27	0	2	66	13	183
2017	More than 20 years in the federal public service	2	7	37	31	20	0	3	53	9	60
2014	Less than 3 years in the federal public service	2	11	12	41	25	4	4	72	14	51
2014	3 to 10 years in the federal public service	2	11	22	38	24	1	2	64	13	254
2014	11 to 20 years in the federal public service	2	10	20	45	17	3	3	66	13	178
2014	More than 20 years in the federal public service	1	13	28	41	18	0	0	59	14	94
2011	Less than 3 years in the federal public service	3	4	10	45	34	2	2	83	7	79
2011	3 to 10 years in the federal public service	4	5	20	41	23	3	5	69	10	262
2011	11 to 20 years in the federal public service	2	7	20	47	18	1	4	68	10	149
2011	More than 20 years in the federal public service	5	14	12	39	25	0	5	67	20	97
2008	Less than 3 years in the federal public service	7	15	24	29	18	4	5	51	23	161
2008	3 to 10 years in the federal public service	11	18	24	27	16	4	1	45	30	308
2008	11 to 20 years in the federal public service	8	14	26	32	14	0	6	49	23	123
2008	More than 20 years in the federal public service	10	25	29	19	10	2	4	31	38	138

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	16	37	18	22	1	0	41	21	75
2017	3 to 10 years in the federal public service	8	18	38	20	14	1	2	34	27	207
2017	11 to 20 years in the federal public service	8	14	36	27	13	1	1	40	23	184
2017	More than 20 years in the federal public service	11	21	30	23	12	2	1	36	32	59
2014	Less than 3 years in the federal public service	7	21	29	21	8	10	4	33	33	51
2014	3 to 10 years in the federal public service	11	24	32	24	8	1	1	32	36	256
2014	11 to 20 years in the federal public service	12	22	34	21	7	2	2	29	35	178
2014	More than 20 years in the federal public service	9	24	39	16	9	0	2	26	34	94
2011	Less than 3 years in the federal public service	9	27	33	16	11	0	4	28	38	78
2011	3 to 10 years in the federal public service	15	23	32	17	10	0	3	28	39	262
2011	11 to 20 years in the federal public service	17	14	36	23	6	1	4	30	32	148
2011	More than 20 years in the federal public service	17	18	30	17	11	1	6	31	38	97
2008	Less than 3 years in the federal public service	11	16	36	23	7	4	3	32	29	162
2008	3 to 10 years in the federal public service	20	22	30	18	6	1	1	26	44	307
2008	11 to 20 years in the federal public service	17	24	33	16	7	1	2	23	42	123
2008	More than 20 years in the federal public service	23	24	29	15	6	0	4	22	49	140

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	5	22	49	19	1	0	70	8	75
2017	3 to 10 years in the federal public service	9	22	31	25	12	0	1	38	31	208
2017	11 to 20 years in the federal public service	8	19	46	20	7	0	1	27	27	184
2017	More than 20 years in the federal public service	7	18	39	28	7	0	1	36	25	60
2014	Less than 3 years in the federal public service	0	9	29	29	21	10	2	57	11	51
2014	3 to 10 years in the federal public service	5	17	39	25	12	0	1	38	22	257
2014	11 to 20 years in the federal public service	7	25	41	16	8	1	2	25	33	178
2014	More than 20 years in the federal public service	4	26	48	15	6	0	1	21	31	94
2011	Less than 3 years in the federal public service	3	18	27	26	22	1	3	50	21	77
2011	3 to 10 years in the federal public service	7	18	42	22	8	0	2	31	26	261
2011	11 to 20 years in the federal public service	10	24	44	15	3	1	3	19	35	148
2011	More than 20 years in the federal public service	11	27	31	19	8	0	3	28	40	97
2008	Less than 3 years in the federal public service	3	12	32	33	14	3	3	50	16	161
2008	3 to 10 years in the federal public service	7	25	33	24	8	1	2	33	33	308
2008	11 to 20 years in the federal public service	6	33	36	22	1	1	2	23	40	123
2008	More than 20 years in the federal public service	14	23	44	15	4	0	1	18	37	140

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	10	16	34	28	4	4	66	17	75
2017	3 to 10 years in the federal public service	9	22	32	22	13	0	2	36	32	207
2017	11 to 20 years in the federal public service	11	22	29	22	12	1	3	36	34	185
2017	More than 20 years in the federal public service	6	26	36	20	10	0	1	31	32	60
2014	Less than 3 years in the federal public service	2	13	13	33	21	10	8	66	18	51
2014	3 to 10 years in the federal public service	6	17	32	28	12	1	4	42	25	256
2014	11 to 20 years in the federal public service	12	22	38	17	10	0	2	27	34	178
2014	More than 20 years in the federal public service	14	24	38	14	9	0	1	23	39	94
2011	Less than 3 years in the federal public service	1	15	30	25	21	4	5	50	18	78
2011	3 to 10 years in the federal public service	10	19	31	24	10	2	4	36	31	261
2011	11 to 20 years in the federal public service	15	18	33	22	5	2	4	29	36	148
2011	More than 20 years in the federal public service	14	27	30	14	12	0	2	27	42	97
2008	Less than 3 years in the federal public service	5	12	20	33	21	5	4	60	19	158
2008	3 to 10 years in the federal public service	12	20	28	21	14	3	3	37	33	309
2008	11 to 20 years in the federal public service	13	22	37	17	7	1	4	25	36	123
2008	More than 20 years in the federal public service	23	25	26	15	6	0	4	22	51	139

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	10	15	20	33	11	4	62	20	75
2017	3 to 10 years in the federal public service	7	19	25	29	16	1	3	47	27	207
2017	11 to 20 years in the federal public service	8	14	32	25	17	2	3	44	22	184
2017	More than 20 years in the federal public service	11	17	36	26	9	0	1	36	28	60
2014	Less than 3 years in the federal public service	6	12	15	28	23	12	4	61	21	51
2014	3 to 10 years in the federal public service	3	11	27	35	19	2	3	57	15	256
2014	11 to 20 years in the federal public service	4	10	28	41	15	1	2	57	15	177
2014	More than 20 years in the federal public service	4	13	36	32	12	1	2	45	18	94
2011	Less than 3 years in the federal public service	4	11	26	21	29	5	4	55	17	79
2011	3 to 10 years in the federal public service	6	9	25	33	20	3	4	57	16	261
2011	11 to 20 years in the federal public service	3	12	35	32	13	1	5	48	16	149
2011	More than 20 years in the federal public service	9	19	25	24	19	2	2	45	29	96
2008	Less than 3 years in the federal public service	16	13	27	19	15	6	5	38	32	160
2008	3 to 10 years in the federal public service	14	18	26	26	10	3	4	38	35	308
2008	11 to 20 years in the federal public service	13	21	37	17	9	1	2	27	35	123
2008	More than 20 years in the federal public service	22	26	23	18	5	1	6	24	51	139

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	13	22	34	20	0	6	58	18	75
2017	3 to 10 years in the federal public service	7	18	32	29	12	1	2	42	25	209
2017	11 to 20 years in the federal public service	7	14	35	27	13	2	2	42	22	183
2017	More than 20 years in the federal public service	10	20	26	34	3	2	5	39	33	60
2014	Less than 3 years in the federal public service	2	15	29	22	13	12	6	44	21	51
2014	3 to 10 years in the federal public service	7	15	32	29	11	4	3	42	23	254
2014	11 to 20 years in the federal public service	6	20	33	26	9	3	4	37	27	178
2014	More than 20 years in the federal public service	5	22	43	19	7	1	1	27	28	94

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	18	1	6	1	4	0	91	8	75
2017	3 to 10 years in the federal public service	71	21	4	4	0	0	0	92	4	209
2017	11 to 20 years in the federal public service	59	25	5	7	3	1	1	85	11	185
2017	More than 20 years in the federal public service	61	20	10	5	0	0	3	84	5	60
2014	Less than 3 years in the federal public service	72	13	4	7	4	0	0	85	11	51
2014	3 to 10 years in the federal public service	68	20	5	4	1	0	0	89	6	257
2014	11 to 20 years in the federal public service	60	21	5	8	5	0	2	82	13	178
2014	More than 20 years in the federal public service	65	24	4	5	0	1	1	90	5	94
2011	Less than 3 years in the federal public service	64	20	5	5	4	0	1	86	9	79
2011	3 to 10 years in the federal public service	65	17	7	8	2	0	1	83	10	262
2011	11 to 20 years in the federal public service	57	26	3	9	4	0	1	83	14	149
2011	More than 20 years in the federal public service	75	15	3	4	3	0	0	90	7	98
2008	Less than 3 years in the federal public service	60	23	6	5	2	0	4	87	7	162
2008	3 to 10 years in the federal public service	63	20	5	7	3	0	2	85	11	309
2008	11 to 20 years in the federal public service	56	29	2	11	3	0	0	84	14	123
2008	More than 20 years in the federal public service	61	26	4	4	2	1	1	90	6	138

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	23	11	2	3	14	7	80	6	75
2017	3 to 10 years in the federal public service	34	28	13	10	4	5	6	70	16	210
2017	11 to 20 years in the federal public service	29	33	13	8	4	4	9	72	14	185
2017	More than 20 years in the federal public service	33	35	8	10	4	5	5	76	15	60
2014	Less than 3 years in the federal public service	33	21	13	4	2	15	12	74	8	51
2014	3 to 10 years in the federal public service	39	26	12	5	2	6	9	77	8	257
2014	11 to 20 years in the federal public service	34	31	12	6	4	5	8	75	11	178
2014	More than 20 years in the federal public service	35	35	12	10	2	2	4	75	13	94

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	21	11	9	2	1	78	11	75
2017	3 to 10 years in the federal public service	52	30	8	7	4	0	82	10	210
2017	11 to 20 years in the federal public service	48	33	7	7	4	1	82	11	185
2017	More than 20 years in the federal public service	55	23	10	7	6	0	77	12	60
2014	Less than 3 years in the federal public service	41	43	10	4	2	0	85	6	51
2014	3 to 10 years in the federal public service	51	32	6	7	4	0	83	12	257
2014	11 to 20 years in the federal public service	49	28	9	10	3	1	78	13	178
2014	More than 20 years in the federal public service	60	24	6	6	3	0	84	10	94

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	21	5	3	0	1	0	92	3	75
2017	3 to 10 years in the federal public service	50	30	11	7	2	0	0	80	9	210
2017	11 to 20 years in the federal public service	48	34	7	8	3	1	0	82	10	185
2017	More than 20 years in the federal public service	48	34	8	4	5	0	0	83	9	60
2014	Less than 3 years in the federal public service	50	29	10	2	0	4	4	87	2	51
2014	3 to 10 years in the federal public service	51	38	6	3	1	1	0	90	4	257
2014	11 to 20 years in the federal public service	49	35	3	7	2	2	1	87	10	178
2014	More than 20 years in the federal public service	49	38	6	6	0	0	0	87	6	94
2011	Less than 3 years in the federal public service	60	25	5	5	1	1	3	88	6	79
2011	3 to 10 years in the federal public service	45	37	8	5	4	1	0	83	9	262
2011	11 to 20 years in the federal public service	56	30	5	5	3	1	0	87	8	149
2011	More than 20 years in the federal public service	54	30	6	9	0	1	0	85	9	98
2008	Less than 3 years in the federal public service	50	34	7	5	0	3	1	88	5	162
2008	3 to 10 years in the federal public service	45	34	9	7	3	2	0	80	11	309
2008	11 to 20 years in the federal public service	38	37	7	10	7	0	1	76	17	122
2008	More than 20 years in the federal public service	43	33	9	8	5	1	1	77	13	140

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	24	6	3	0	22	1	89	4	75
2017	3 to 10 years in the federal public service	37	27	13	8	4	11	1	73	13	210
2017	11 to 20 years in the federal public service	36	32	9	12	2	8	1	74	16	185
2017	More than 20 years in the federal public service	40	26	13	7	7	5	2	71	15	60
2014	Less than 3 years in the federal public service	38	19	7	4	2	19	10	81	8	51
2014	3 to 10 years in the federal public service	40	29	10	6	1	12	2	80	9	257
2014	11 to 20 years in the federal public service	46	25	4	9	6	9	1	79	17	178
2014	More than 20 years in the federal public service	47	24	12	12	0	5	0	75	12	94
2011	Less than 3 years in the federal public service	42	25	7	5	3	16	3	82	9	79
2011	3 to 10 years in the federal public service	39	29	11	8	4	9	1	75	13	262
2011	11 to 20 years in the federal public service	48	24	7	8	6	7	0	77	16	148
2011	More than 20 years in the federal public service	52	21	11	6	4	6	1	78	11	98
2008	Less than 3 years in the federal public service	40	35	2	7	0	15	1	89	9	162
2008	3 to 10 years in the federal public service	43	25	10	9	5	8	0	74	16	309
2008	11 to 20 years in the federal public service	40	28	6	6	8	9	2	77	16	123
2008	More than 20 years in the federal public service	40	30	10	8	8	4	1	73	17	140

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	16	12	8	4	42	4	55	22	75
2017	3 to 10 years in the federal public service	14	22	16	10	5	25	7	53	22	210
2017	11 to 20 years in the federal public service	13	31	13	12	9	15	7	56	28	185
2017	More than 20 years in the federal public service	13	30	20	11	9	8	9	52	24	60
2014	Less than 3 years in the federal public service	11	13	12	6	2	47	8	54	18	51
2014	3 to 10 years in the federal public service	17	22	15	13	5	22	6	54	26	257
2014	11 to 20 years in the federal public service	11	29	14	15	7	18	5	53	29	178
2014	More than 20 years in the federal public service	18	36	21	12	4	6	2	59	17	94

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	17	3	2	0	94	2	75
2017	3 to 10 years in the federal public service	57	30	3	8	2	87	10	210
2017	11 to 20 years in the federal public service	64	29	1	3	3	93	7	185
2017	More than 20 years in the federal public service	53	34	7	3	4	86	7	60
2014	Less than 3 years in the federal public service	77	21	2	0	0	98	0	51
2014	3 to 10 years in the federal public service	61	32	4	2	0	93	2	256
2014	11 to 20 years in the federal public service	64	25	5	5	1	90	5	178
2014	More than 20 years in the federal public service	65	30	4	1	0	95	1	94

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	35	5	11	4	1	0	80	15	75
2017	3 to 10 years in the federal public service	44	40	5	8	2	0	1	85	10	209
2017	11 to 20 years in the federal public service	34	42	10	9	4	1	1	77	13	185
2017	More than 20 years in the federal public service	38	36	9	13	4	0	0	74	17	60
2014	Less than 3 years in the federal public service	29	46	7	7	4	2	4	80	12	51
2014	3 to 10 years in the federal public service	42	38	11	6	2	1	1	82	7	257
2014	11 to 20 years in the federal public service	35	36	14	7	7	1	0	72	15	178
2014	More than 20 years in the federal public service	35	36	19	5	2	2	0	73	8	94
2011	Less than 3 years in the federal public service	37	36	9	13	4	0	1	74	17	79
2011	3 to 10 years in the federal public service	37	40	11	8	5	0	1	77	12	262
2011	11 to 20 years in the federal public service	35	32	13	15	3	1	0	68	18	149
2011	More than 20 years in the federal public service	38	38	9	7	6	0	1	77	14	98
2008	Less than 3 years in the federal public service	42	33	8	8	5	2	2	78	14	162
2008	3 to 10 years in the federal public service	34	32	13	14	6	1	0	66	21	309
2008	11 to 20 years in the federal public service	26	39	11	17	7	0	1	65	24	123
2008	More than 20 years in the federal public service	40	32	9	8	9	1	1	73	18	139

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	26	7	2	2	4	0	88	4	75
2017	3 to 10 years in the federal public service	57	26	7	7	1	2	0	85	9	209
2017	11 to 20 years in the federal public service	56	28	7	4	3	2	1	86	7	185
2017	More than 20 years in the federal public service	52	24	12	3	6	2	2	78	9	60
2014	Less than 3 years in the federal public service	53	30	6	6	0	6	0	88	6	51
2014	3 to 10 years in the federal public service	51	28	11	4	2	3	2	82	6	257
2014	11 to 20 years in the federal public service	49	26	11	8	3	3	0	77	11	178
2014	More than 20 years in the federal public service	39	36	15	4	2	2	2	78	7	94
2011	Less than 3 years in the federal public service	52	28	11	4	4	0	1	81	8	79
2011	3 to 10 years in the federal public service	50	28	8	5	6	2	1	80	11	262
2011	11 to 20 years in the federal public service	48	24	12	10	3	3	1	75	13	149
2011	More than 20 years in the federal public service	50	29	10	5	4	1	0	80	9	98
2008	Less than 3 years in the federal public service	52	31	7	3	1	4	2	88	5	162
2008	3 to 10 years in the federal public service	40	29	11	9	7	4	0	72	17	309
2008	11 to 20 years in the federal public service	43	28	11	10	6	2	1	73	16	123
2008	More than 20 years in the federal public service	48	21	15	6	6	3	1	72	13	140

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	31	7	1	3	2	0	88	4	75
2017	3 to 10 years in the federal public service	50	35	7	5	3	0	0	85	8	210
2017	11 to 20 years in the federal public service	51	36	5	6	2	0	1	87	7	185
2017	More than 20 years in the federal public service	47	35	5	8	4	0	0	83	12	60
2014	Less than 3 years in the federal public service	51	36	4	4	2	4	0	90	6	51
2014	3 to 10 years in the federal public service	46	35	10	7	2	1	1	82	8	257
2014	11 to 20 years in the federal public service	46	31	12	8	3	0	0	77	11	178
2014	More than 20 years in the federal public service	40	40	11	8	0	1	0	82	8	94
2011	Less than 3 years in the federal public service	42	37	10	10	1	0	0	79	11	79
2011	3 to 10 years in the federal public service	44	34	9	8	4	0	1	79	12	262
2011	11 to 20 years in the federal public service	43	33	7	13	4	1	0	77	17	149
2011	More than 20 years in the federal public service	50	31	9	5	4	0	0	82	9	98
2008	Less than 3 years in the federal public service	46	34	12	5	2	1	1	81	7	162
2008	3 to 10 years in the federal public service	39	33	8	11	7	1	0	73	19	309
2008	11 to 20 years in the federal public service	33	34	11	11	10	0	1	68	21	122
2008	More than 20 years in the federal public service	42	29	10	11	8	1	0	71	19	140

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	85	6	0	5	1	1	1	93	7	75
2017	3 to 10 years in the federal public service	83	12	2	1	1	0	0	96	2	210
2017	11 to 20 years in the federal public service	75	17	4	2	1	0	1	92	3	185
2017	More than 20 years in the federal public service	81	8	3	3	2	2	0	91	6	60
2014	Less than 3 years in the federal public service	80	10	2	6	2	0	0	90	8	51
2014	3 to 10 years in the federal public service	78	14	4	2	0	1	1	93	2	257
2014	11 to 20 years in the federal public service	72	14	4	6	5	0	0	85	11	178
2014	More than 20 years in the federal public service	80	15	3	0	1	0	1	96	1	94
2011	Less than 3 years in the federal public service	79	16	1	3	1	0	0	95	4	79
2011	3 to 10 years in the federal public service	78	11	4	3	3	0	1	90	6	262
2011	11 to 20 years in the federal public service	71	16	3	4	5	0	1	89	9	149
2011	More than 20 years in the federal public service	82	12	3	2	0	0	1	95	2	98
2008	Less than 3 years in the federal public service	80	11	4	2	2	0	1	92	4	162
2008	3 to 10 years in the federal public service	77	13	4	4	3	0	0	89	7	307
2008	11 to 20 years in the federal public service	77	11	2	6	3	0	0	88	9	123
2008	More than 20 years in the federal public service	75	12	5	2	4	0	1	88	7	139

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	24	7	8	4	12	5	78	14	75
2017	3 to 10 years in the federal public service	43	22	12	8	5	6	4	73	15	209
2017	11 to 20 years in the federal public service	40	31	8	6	7	3	4	77	14	184
2017	More than 20 years in the federal public service	39	20	10	3	10	9	8	71	17	60
2014	Less than 3 years in the federal public service	41	17	17	6	2	9	8	70	9	51
2014	3 to 10 years in the federal public service	35	27	10	9	3	9	7	73	14	257
2014	11 to 20 years in the federal public service	36	24	15	7	7	5	5	66	16	178
2014	More than 20 years in the federal public service	27	22	18	14	8	5	5	56	24	94
2011	Less than 3 years in the federal public service	33	23	16	11	6	6	5	63	19	79
2011	3 to 10 years in the federal public service	27	24	15	12	9	8	5	59	24	262
2011	11 to 20 years in the federal public service	24	31	13	17	7	3	5	60	26	149
2011	More than 20 years in the federal public service	37	25	11	12	7	2	6	67	21	98

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	30	9	5	3	1	0	83	9	75
2017	3 to 10 years in the federal public service	58	28	6	5	2	0	1	88	6	210
2017	11 to 20 years in the federal public service	54	32	6	4	3	1	1	87	7	184
2017	More than 20 years in the federal public service	58	21	7	7	7	0	0	79	14	60

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	23	10	4	2	2	0	83	6	75
2017	3 to 10 years in the federal public service	59	28	6	4	2	1	0	88	6	210
2017	11 to 20 years in the federal public service	60	27	7	3	3	0	1	87	6	184
2017	More than 20 years in the federal public service	53	26	7	3	9	2	0	81	12	60

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	20	10	6	1	0	0	83	7	75
2017	3 to 10 years in the federal public service	57	30	4	8	1	0	0	86	9	209
2017	11 to 20 years in the federal public service	49	38	7	3	2	0	1	87	5	183
2017	More than 20 years in the federal public service	58	23	9	3	7	0	0	81	10	60
2014	Less than 3 years in the federal public service	50	37	9	2	2	0	0	87	4	51
2014	3 to 10 years in the federal public service	51	33	6	6	2	0	1	86	8	256
2014	11 to 20 years in the federal public service	47	31	10	9	2	1	0	78	11	178
2014	More than 20 years in the federal public service	53	31	11	3	1	1	0	85	4	93

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	23	50	23	0	4	0	0	73	4	25
2017	11 to 20 years in the federal public service	24	37	12	12	1	5	9	71	15	76
2017	More than 20 years in the federal public service	35	29	15	7	0	0	14	75	8	28
2014	3 to 10 years in the federal public service	26	51	15	0	3	0	4	81	4	27
2014	11 to 20 years in the federal public service	28	36	10	10	1	3	12	75	14	70
2014	More than 20 years in the federal public service	36	30	20	6	0	0	8	72	7	50

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	31	0	2	1	6	1	96	4	75
2017	3 to 10 years in the federal public service	46	33	10	4	2	4	0	83	6	210
2017	11 to 20 years in the federal public service	46	39	7	3	2	4	0	88	5	185
2017	More than 20 years in the federal public service	46	37	12	0	2	3	0	85	2	60
2014	Less than 3 years in the federal public service	58	34	4	0	2	2	0	94	2	51
2014	3 to 10 years in the federal public service	45	32	11	3	2	7	0	82	6	257
2014	11 to 20 years in the federal public service	49	29	10	4	1	6	1	83	5	178
2014	More than 20 years in the federal public service	45	34	13	1	1	6	0	84	2	94
2011	Less than 3 years in the federal public service	40	25	23	4	3	6	0	69	7	79
2011	3 to 10 years in the federal public service	30	33	14	6	5	12	1	73	12	260
2011	11 to 20 years in the federal public service	44	28	12	8	3	5	1	76	11	149
2011	More than 20 years in the federal public service	36	41	8	4	4	6	0	83	9	98

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	30	4	2	1	1	1	92	4	75
2017	3 to 10 years in the federal public service	44	35	11	6	3	2	0	80	9	210
2017	11 to 20 years in the federal public service	45	39	9	4	2	1	0	84	7	185
2017	More than 20 years in the federal public service	42	41	12	0	2	2	0	85	2	60
2014	Less than 3 years in the federal public service	56	40	4	0	0	0	0	96	0	51
2014	3 to 10 years in the federal public service	49	34	10	3	3	1	0	84	6	257
2014	11 to 20 years in the federal public service	46	35	9	6	2	1	1	82	9	177
2014	More than 20 years in the federal public service	44	36	11	7	0	2	0	82	8	94
2011	Less than 3 years in the federal public service	49	34	9	4	3	1	0	84	7	78
2011	3 to 10 years in the federal public service	37	36	14	6	5	1	0	74	12	260
2011	11 to 20 years in the federal public service	40	33	12	10	4	1	0	74	14	149
2011	More than 20 years in the federal public service	31	43	11	9	6	0	0	74	15	98
2008	Less than 3 years in the federal public service	41	35	11	4	4	4	0	80	8	162
2008	3 to 10 years in the federal public service	21	30	22	12	12	2	0	52	25	308
2008	11 to 20 years in the federal public service	26	35	20	8	9	2	0	62	18	123
2008	More than 20 years in the federal public service	19	37	17	14	10	2	1	58	24	140

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	49	5	0	1	3	1	93	1	74
2017	3 to 10 years in the federal public service	34	35	15	8	4	4	0	73	12	210
2017	11 to 20 years in the federal public service	33	44	11	8	3	2	0	78	11	185
2017	More than 20 years in the federal public service	34	43	14	3	2	2	2	80	6	60
2014	Less than 3 years in the federal public service	33	40	11	2	0	12	2	85	2	51
2014	3 to 10 years in the federal public service	34	36	18	5	4	2	0	72	9	257
2014	11 to 20 years in the federal public service	32	41	13	8	2	4	1	76	11	178
2014	More than 20 years in the federal public service	33	40	13	10	0	4	0	76	10	93
2011	Less than 3 years in the federal public service	31	57	6	4	0	2	0	90	4	79
2011	3 to 10 years in the federal public service	25	43	15	9	3	4	0	71	13	262
2011	11 to 20 years in the federal public service	36	34	10	12	3	5	0	74	15	149
2011	More than 20 years in the federal public service	23	47	16	7	4	3	0	72	12	98
2008	Less than 3 years in the federal public service	25	35	12	12	3	13	0	70	17	161
2008	3 to 10 years in the federal public service	12	37	18	15	12	6	0	53	29	308
2008	11 to 20 years in the federal public service	17	42	14	10	11	6	0	63	22	123
2008	More than 20 years in the federal public service	13	29	22	25	6	4	0	44	33	140

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	40	10	9	1	2	0	79	10	75
2017	3 to 10 years in the federal public service	28	31	17	12	6	7	0	63	19	209
2017	11 to 20 years in the federal public service	26	38	14	15	5	3	0	65	21	185
2017	More than 20 years in the federal public service	29	38	20	4	3	5	0	71	8	60
2014	Less than 3 years in the federal public service	30	30	19	9	2	10	0	67	12	51
2014	3 to 10 years in the federal public service	20	35	18	13	9	4	0	58	23	257
2014	11 to 20 years in the federal public service	23	35	15	14	9	4	0	60	24	178
2014	More than 20 years in the federal public service	32	26	19	10	7	6	0	62	17	94
2011	Less than 3 years in the federal public service	29	28	11	11	6	12	1	66	20	79
2011	3 to 10 years in the federal public service	16	35	17	15	9	8	0	55	26	261
2011	11 to 20 years in the federal public service	15	34	19	14	10	8	0	53	26	149
2011	More than 20 years in the federal public service	21	40	16	15	5	3	0	63	21	98
2008	Less than 3 years in the federal public service	26	31	14	9	7	14	0	66	18	162
2008	3 to 10 years in the federal public service	12	28	17	15	18	10	0	44	37	309
2008	11 to 20 years in the federal public service	13	32	15	16	13	10	0	51	32	123
2008	More than 20 years in the federal public service	11	32	22	16	12	7	0	46	30	140

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	44	8	7	2	2	0	81	10	75
2017	3 to 10 years in the federal public service	22	34	19	16	5	2	0	58	22	210
2017	11 to 20 years in the federal public service	22	45	14	16	3	1	0	67	19	185
2017	More than 20 years in the federal public service	29	43	15	9	4	0	0	72	13	59
2014	Less than 3 years in the federal public service	27	46	15	4	0	8	0	79	4	50
2014	3 to 10 years in the federal public service	20	37	21	16	4	2	0	57	21	257
2014	11 to 20 years in the federal public service	23	42	14	16	3	2	0	66	20	178
2014	More than 20 years in the federal public service	28	38	17	12	2	3	0	68	14	94
2011	Less than 3 years in the federal public service	22	46	8	14	9	1	0	69	23	79
2011	3 to 10 years in the federal public service	15	41	19	14	9	2	0	57	24	262
2011	11 to 20 years in the federal public service	12	46	13	18	8	3	1	60	27	149
2011	More than 20 years in the federal public service	24	43	9	20	3	1	0	68	23	98
2008	Less than 3 years in the federal public service	23	40	14	10	8	5	1	67	19	162
2008	3 to 10 years in the federal public service	14	33	16	23	11	2	0	48	35	309
2008	11 to 20 years in the federal public service	19	33	16	20	10	2	0	54	31	123
2008	More than 20 years in the federal public service	13	36	20	21	7	1	1	51	29	140

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	48	4	8	0	2	88	8	75
2017	3 to 10 years in the federal public service	31	44	14	9	1	2	76	10	209
2017	11 to 20 years in the federal public service	26	45	17	10	1	1	72	11	184
2017	More than 20 years in the federal public service	37	48	9	5	0	2	86	5	60
2014	Less than 3 years in the federal public service	45	46	7	2	0	0	91	2	51
2014	3 to 10 years in the federal public service	30	43	15	9	2	1	74	11	256
2014	11 to 20 years in the federal public service	29	43	16	6	3	4	75	9	178
2014	More than 20 years in the federal public service	30	43	15	10	0	2	75	10	94
2011	Less than 3 years in the federal public service	28	52	11	5	0	4	83	5	79
2011	3 to 10 years in the federal public service	28	43	17	7	2	2	73	10	262
2011	11 to 20 years in the federal public service	28	41	16	9	4	2	71	13	149
2011	More than 20 years in the federal public service	37	41	15	5	1	1	78	6	98

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	37	0	2	0	1	0	97	3	75
2017	3 to 10 years in the federal public service	53	38	6	0	0	2	0	93	1	209
2017	11 to 20 years in the federal public service	57	33	7	1	1	1	1	92	1	184
2017	More than 20 years in the federal public service	62	28	7	0	0	4	0	93	0	60
2014	Less than 3 years in the federal public service	45	45	2	0	2	6	0	96	2	51
2014	3 to 10 years in the federal public service	54	36	5	2	0	2	0	92	2	257
2014	11 to 20 years in the federal public service	58	30	7	1	1	3	0	91	1	177
2014	More than 20 years in the federal public service	57	28	9	3	0	3	0	88	3	94
2011	Less than 3 years in the federal public service	47	39	10	0	0	4	0	89	0	79
2011	3 to 10 years in the federal public service	47	37	11	1	2	2	0	86	3	262
2011	11 to 20 years in the federal public service	61	23	5	2	1	8	1	92	3	149
2011	More than 20 years in the federal public service	59	30	8	1	0	2	0	91	1	98

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	39	5	13	2	1	0	79	16	75
2017	3 to 10 years in the federal public service	45	39	8	3	2	1	0	86	5	209
2017	11 to 20 years in the federal public service	50	29	12	5	3	1	0	80	8	183
2017	More than 20 years in the federal public service	48	35	7	2	7	2	0	85	9	60
2014	Less than 3 years in the federal public service	46	29	7	6	0	10	2	85	6	51
2014	3 to 10 years in the federal public service	48	31	8	6	2	3	1	82	9	257
2014	11 to 20 years in the federal public service	50	34	4	5	3	2	1	87	9	178
2014	More than 20 years in the federal public service	49	34	8	7	0	1	0	84	7	94
2011	Less than 3 years in the federal public service	43	31	14	9	0	1	3	77	9	79
2011	3 to 10 years in the federal public service	40	38	11	4	2	4	1	82	7	262
2011	11 to 20 years in the federal public service	46	29	10	6	3	5	0	79	10	149
2011	More than 20 years in the federal public service	46	32	9	6	3	4	0	81	10	98
2008	Less than 3 years in the federal public service	31	34	11	9	6	5	4	72	16	162
2008	3 to 10 years in the federal public service	28	32	12	12	8	6	2	65	21	308
2008	11 to 20 years in the federal public service	35	34	8	11	5	5	1	74	18	123
2008	More than 20 years in the federal public service	34	42	8	7	7	1	1	77	14	139

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	28	10	17	5	8	0	66	23	75
2017	3 to 10 years in the federal public service	29	38	17	8	3	4	1	70	11	208
2017	11 to 20 years in the federal public service	30	32	18	11	6	4	0	64	17	184
2017	More than 20 years in the federal public service	32	44	10	4	2	7	2	83	6	60
2014	Less than 3 years in the federal public service	19	36	14	7	2	18	4	70	12	51
2014	3 to 10 years in the federal public service	26	34	20	9	4	4	2	64	14	257
2014	11 to 20 years in the federal public service	31	37	19	7	3	1	1	70	11	178
2014	More than 20 years in the federal public service	33	36	19	2	1	7	1	76	3	94
2011	Less than 3 years in the federal public service	19	33	16	17	7	7	1	57	26	79
2011	3 to 10 years in the federal public service	17	35	26	9	7	6	1	56	16	260
2011	11 to 20 years in the federal public service	19	38	15	14	10	4	0	60	25	149
2011	More than 20 years in the federal public service	35	39	10	9	3	4	0	77	13	98

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	25	3	11	5	32	3	72	23	75
2017	3 to 10 years in the federal public service	21	23	13	15	13	13	2	52	32	209
2017	11 to 20 years in the federal public service	9	17	19	14	20	15	7	34	42	184
2017	More than 20 years in the federal public service	16	19	24	6	10	14	11	47	22	60
2014	Less than 3 years in the federal public service	13	29	7	7	2	39	2	72	16	51
2014	3 to 10 years in the federal public service	18	17	17	14	16	16	3	42	37	257
2014	11 to 20 years in the federal public service	11	20	16	13	18	17	6	39	40	178
2014	More than 20 years in the federal public service	18	25	16	15	7	13	6	53	27	94
2011	Less than 3 years in the federal public service	22	14	11	10	10	26	6	53	30	79
2011	3 to 10 years in the federal public service	10	16	18	13	18	20	5	35	41	260
2011	11 to 20 years in the federal public service	10	16	12	20	15	18	9	36	47	149
2011	More than 20 years in the federal public service	16	17	18	14	15	16	4	41	37	98

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	30	6	4	2	4	1	88	6	75
2017	3 to 10 years in the federal public service	57	28	6	6	1	1	1	87	7	207
2017	11 to 20 years in the federal public service	46	29	8	12	4	0	1	75	17	185
2017	More than 20 years in the federal public service	50	32	7	8	0	0	4	85	8	60
2014	Less than 3 years in the federal public service	52	26	6	6	0	6	6	87	6	51
2014	3 to 10 years in the federal public service	54	24	12	6	3	1	1	80	8	257
2014	11 to 20 years in the federal public service	48	23	10	11	6	1	1	72	17	178
2014	More than 20 years in the federal public service	47	31	11	6	2	0	3	80	9	94

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	21	2	1	0	1	0	97	1	74
2017	3 to 10 years in the federal public service	71	23	3	0	0	1	1	97	0	207
2017	11 to 20 years in the federal public service	67	24	3	2	1	1	2	94	3	185
2017	More than 20 years in the federal public service	72	17	5	0	0	3	3	94	0	59
2014	Less than 3 years in the federal public service	65	11	6	2	0	12	4	91	2	51
2014	3 to 10 years in the federal public service	62	24	5	1	2	5	1	92	2	257
2014	11 to 20 years in the federal public service	53	29	7	3	1	6	2	88	4	178
2014	More than 20 years in the federal public service	64	23	8	2	0	2	1	90	2	94
2011	Less than 3 years in the federal public service	65	17	4	3	1	4	6	91	4	79
2011	3 to 10 years in the federal public service	57	20	10	3	0	5	5	86	4	262
2011	11 to 20 years in the federal public service	61	23	5	4	1	2	3	89	6	149
2011	More than 20 years in the federal public service	71	21	4	0	0	1	3	96	0	98
2008	Less than 3 years in the federal public service	70	17	7	1	0	1	2	91	1	162
2008	3 to 10 years in the federal public service	65	20	6	3	1	3	2	89	4	309
2008	11 to 20 years in the federal public service	62	26	4	2	1	5	1	93	3	123
2008	More than 20 years in the federal public service	70	19	5	3	1	1	1	91	4	140

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	43	1	6	0	4	0	92	6	75
2017	3 to 10 years in the federal public service	37	30	11	13	5	3	0	70	18	206
2017	11 to 20 years in the federal public service	27	37	15	13	4	3	1	67	18	184
2017	More than 20 years in the federal public service	39	32	15	3	7	3	0	74	11	60
2014	Less than 3 years in the federal public service	32	36	10	10	0	10	2	78	11	51
2014	3 to 10 years in the federal public service	27	40	11	13	6	2	0	69	20	257
2014	11 to 20 years in the federal public service	25	33	19	15	6	2	0	59	22	178
2014	More than 20 years in the federal public service	35	29	11	15	6	2	1	67	22	94
2011	Less than 3 years in the federal public service	23	34	23	6	5	7	1	62	12	79
2011	3 to 10 years in the federal public service	22	35	19	14	9	1	0	57	23	262
2011	11 to 20 years in the federal public service	14	33	20	20	10	3	0	49	30	149
2011	More than 20 years in the federal public service	26	41	19	7	6	0	0	68	14	98
2008	Less than 3 years in the federal public service	35	38	14	3	4	6	1	78	7	162
2008	3 to 10 years in the federal public service	27	37	15	11	8	1	0	66	19	309
2008	11 to 20 years in the federal public service	23	38	20	11	7	0	0	61	19	122
2008	More than 20 years in the federal public service	25	31	21	15	7	1	1	56	22	140

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	23	7	2	2	5	1	88	5	75
2017	3 to 10 years in the federal public service	32	29	10	15	11	2	1	63	27	207
2017	11 to 20 years in the federal public service	26	33	13	15	11	2	1	61	26	185
2017	More than 20 years in the federal public service	12	34	14	15	18	0	8	49	36	60
2014	Less than 3 years in the federal public service	47	34	8	4	4	2	2	84	8	51
2014	3 to 10 years in the federal public service	29	32	12	13	12	1	1	62	25	256
2014	11 to 20 years in the federal public service	24	26	16	12	17	3	2	53	31	178
2014	More than 20 years in the federal public service	20	16	14	22	20	2	5	40	45	94
2011	Less than 3 years in the federal public service	39	33	9	7	6	5	1	77	14	79
2011	3 to 10 years in the federal public service	30	30	14	13	12	1	1	61	26	262
2011	11 to 20 years in the federal public service	18	30	12	19	18	1	1	49	38	149
2011	More than 20 years in the federal public service	15	33	11	11	21	2	7	53	35	98
2008	Less than 3 years in the federal public service	39	38	9	9	2	2	1	79	11	162
2008	3 to 10 years in the federal public service	20	36	16	13	12	3	0	57	26	308
2008	11 to 20 years in the federal public service	21	31	15	15	15	2	2	54	31	123
2008	More than 20 years in the federal public service	11	26	13	16	28	2	4	40	47	138

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	39	14	6	1	4	78	8	75
2017	3 to 10 years in the federal public service	25	38	18	11	4	3	66	15	207
2017	11 to 20 years in the federal public service	25	48	15	8	1	2	75	10	184
2017	More than 20 years in the federal public service	26	38	20	0	7	9	70	8	60

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	33	6	2	1	6	1	90	4	75
2017	3 to 10 years in the federal public service	38	35	13	6	3	3	0	76	10	208
2017	11 to 20 years in the federal public service	31	40	16	5	3	4	0	74	8	183
2017	More than 20 years in the federal public service	43	38	10	4	2	2	2	83	6	59
2014	Less than 3 years in the federal public service	58	29	4	6	0	4	0	90	6	51
2014	3 to 10 years in the federal public service	42	29	13	5	1	10	0	78	7	257
2014	11 to 20 years in the federal public service	38	36	10	6	2	7	0	81	8	178
2014	More than 20 years in the federal public service	43	32	14	1	3	8	0	81	5	94

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	41	2	7	0	0	90	7	75
2017	3 to 10 years in the federal public service	35	43	9	8	3	2	80	11	209
2017	11 to 20 years in the federal public service	28	44	14	8	4	3	74	12	185
2017	More than 20 years in the federal public service	42	38	14	2	2	2	82	4	59
2014	Less than 3 years in the federal public service	47	44	6	2	0	2	92	2	51
2014	3 to 10 years in the federal public service	42	36	11	7	3	2	79	10	257
2014	11 to 20 years in the federal public service	37	35	15	7	2	4	76	9	178
2014	More than 20 years in the federal public service	46	31	12	5	1	5	81	7	94
2011	Less than 3 years in the federal public service	39	38	8	9	2	3	80	12	79
2011	3 to 10 years in the federal public service	31	39	15	7	4	3	73	12	262
2011	11 to 20 years in the federal public service	28	39	14	13	5	1	67	19	149
2011	More than 20 years in the federal public service	39	38	11	6	4	1	79	11	98

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	22	2	0	0	0	0	98	0	75
2017	3 to 10 years in the federal public service	56	32	7	4	1	0	0	88	5	208
2017	11 to 20 years in the federal public service	46	43	5	5	2	0	0	88	6	185
2017	More than 20 years in the federal public service	55	32	7	4	2	0	0	87	6	59
2014	Less than 3 years in the federal public service	68	32	0	0	0	0	0	100	0	51
2014	3 to 10 years in the federal public service	56	32	7	4	1	0	0	89	5	257
2014	11 to 20 years in the federal public service	51	35	9	3	1	1	0	87	4	178
2014	More than 20 years in the federal public service	57	31	11	1	1	0	0	87	2	94
2011	Less than 3 years in the federal public service	58	30	9	2	0	0	0	89	2	79
2011	3 to 10 years in the federal public service	48	38	10	2	2	0	0	86	4	262
2011	11 to 20 years in the federal public service	46	34	11	5	3	1	1	81	8	148
2011	More than 20 years in the federal public service	47	39	7	5	2	0	0	86	7	98
2008	Less than 3 years in the federal public service	61	25	9	3	2	1	0	86	4	162
2008	3 to 10 years in the federal public service	36	39	14	6	4	0	0	75	10	309
2008	11 to 20 years in the federal public service	38	35	14	8	6	0	0	72	14	123
2008	More than 20 years in the federal public service	31	43	15	7	4	1	0	74	12	140

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	18	10	2	0	0	88	2	75
2017	3 to 10 years in the federal public service	51	28	14	5	3	0	79	7	208
2017	11 to 20 years in the federal public service	50	34	11	4	2	0	83	6	185
2017	More than 20 years in the federal public service	57	29	9	3	2	0	86	6	59
2014	Less than 3 years in the federal public service	71	17	7	4	0	0	89	4	51
2014	3 to 10 years in the federal public service	48	32	12	6	3	0	79	8	257
2014	11 to 20 years in the federal public service	43	33	14	9	1	0	76	10	178
2014	More than 20 years in the federal public service	48	34	11	5	1	1	83	6	94
2011	Less than 3 years in the federal public service	39	42	10	2	6	0	81	9	79
2011	3 to 10 years in the federal public service	41	31	15	8	3	2	74	11	262
2011	11 to 20 years in the federal public service	40	33	11	9	5	2	75	14	148
2011	More than 20 years in the federal public service	48	33	14	3	2	0	81	5	98

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	26	7	2	0	0	91	2	75
2017	3 to 10 years in the federal public service	49	35	8	5	3	1	84	8	209
2017	11 to 20 years in the federal public service	44	40	10	4	2	0	84	6	185
2017	More than 20 years in the federal public service	55	29	7	7	2	0	84	9	59
2014	Less than 3 years in the federal public service	66	25	6	4	0	0	91	4	51
2014	3 to 10 years in the federal public service	48	34	10	6	3	0	82	8	257
2014	11 to 20 years in the federal public service	43	36	14	6	1	0	79	7	178
2014	More than 20 years in the federal public service	47	38	10	4	1	0	85	5	94
2011	Less than 3 years in the federal public service	46	42	4	5	2	0	89	8	79
2011	3 to 10 years in the federal public service	40	33	14	6	5	1	74	12	262
2011	11 to 20 years in the federal public service	42	34	8	11	3	2	77	15	148
2011	More than 20 years in the federal public service	46	37	11	3	2	0	84	5	98
2008	Less than 3 years in the federal public service	48	34	11	5	1	1	83	6	162
2008	3 to 10 years in the federal public service	28	41	15	9	7	0	69	16	309
2008	11 to 20 years in the federal public service	39	36	16	3	6	1	75	9	122
2008	More than 20 years in the federal public service	31	38	16	11	3	1	69	15	140

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	23	12	7	1	2	3	79	9	75
2017	3 to 10 years in the federal public service	42	27	11	10	7	3	0	71	17	208
2017	11 to 20 years in the federal public service	42	28	16	9	3	1	0	71	12	185
2017	More than 20 years in the federal public service	49	23	18	4	4	2	2	74	8	58
2014	Less than 3 years in the federal public service	60	19	13	2	0	6	0	84	2	51
2014	3 to 10 years in the federal public service	40	25	17	9	7	2	0	66	16	257
2014	11 to 20 years in the federal public service	36	28	17	9	7	3	1	67	16	178
2014	More than 20 years in the federal public service	42	33	11	8	3	3	0	77	12	94
2011	Less than 3 years in the federal public service	44	24	19	2	10	0	0	69	12	79
2011	3 to 10 years in the federal public service	40	27	13	7	9	3	0	69	17	262
2011	11 to 20 years in the federal public service	41	27	10	11	7	3	0	70	19	149
2011	More than 20 years in the federal public service	39	34	10	6	5	3	2	77	12	98
2008	Less than 3 years in the federal public service	44	22	19	6	5	4	0	69	12	162
2008	3 to 10 years in the federal public service	28	26	17	14	11	4	0	55	27	309
2008	11 to 20 years in the federal public service	36	31	13	8	8	4	0	70	17	123
2008	More than 20 years in the federal public service	30	30	18	12	7	2	1	62	19	138

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	26	39	35	75
2017	3 to 10 years in the federal public service	33	32	36	210
2017	11 to 20 years in the federal public service	32	35	34	184
2017	More than 20 years in the federal public service	33	34	33	60
2014	Less than 3 years in the federal public service	27	44	29	51
2014	3 to 10 years in the federal public service	40	32	29	257
2014	11 to 20 years in the federal public service	37	34	29	178
2014	More than 20 years in the federal public service	26	39	35	93
2011	Less than 3 years in the federal public service	39	28	33	79
2011	3 to 10 years in the federal public service	42	30	28	262
2011	11 to 20 years in the federal public service	29	32	39	149
2011	More than 20 years in the federal public service	37	35	28	98

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	33	34	12	11	10	20
2017	3 to 10 years in the federal public service	2	33	51	10	0	4	68
2017	11 to 20 years in the federal public service	6	31	59	2	0	2	57
2017	More than 20 years in the federal public service	68	17	15	0	0	0	19
2014	Less than 3 years in the federal public service	0	44	22	34	9999	0	14
2014	3 to 10 years in the federal public service	1	32	50	13	9999	4	102
2014	11 to 20 years in the federal public service	4	32	55	5	9999	5	65
2014	More than 20 years in the federal public service	50	16	25	4	9999	4	24
2011	Less than 3 years in the federal public service	0	36	28	33	9999	3	31
2011	3 to 10 years in the federal public service	3	34	43	11	9999	10	111
2011	11 to 20 years in the federal public service	0	21	66	12	9999	0	43
2011	More than 20 years in the federal public service	62	12	23	3	9999	0	35

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	8	92	75
2017	3 to 10 years in the federal public service	14	86	210
2017	11 to 20 years in the federal public service	15	85	184
2017	More than 20 years in the federal public service	12	88	60
2014	Less than 3 years in the federal public service	0	100	50
2014	3 to 10 years in the federal public service	12	88	256
2014	11 to 20 years in the federal public service	14	86	177
2014	More than 20 years in the federal public service	17	83	94

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	52	30
2017	11 to 20 years in the federal public service	31	27
2014	3 to 10 years in the federal public service	48	31
2014	More than 20 years in the federal public service	34	15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	59	30
2017	11 to 20 years in the federal public service	66	27
2014	3 to 10 years in the federal public service	61	31
2014	11 to 20 years in the federal public service	84	25
2014	More than 20 years in the federal public service	80	15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	30
2017	11 to 20 years in the federal public service	27
2014	3 to 10 years in the federal public service	31
2014	11 to 20 years in the federal public service	25
2014	More than 20 years in the federal public service	15

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	23	27
2014	More than 20 years in the federal public service	0	15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	27
2014	11 to 20 years in the federal public service	25
2014	More than 20 years in the federal public service	15

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	27

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	42	30
2017	11 to 20 years in the federal public service	49	27
2014	3 to 10 years in the federal public service	31	31
2014	11 to 20 years in the federal public service	44	25
2014	More than 20 years in the federal public service	40	15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	40	30
2017	11 to 20 years in the federal public service	40	27
2014	3 to 10 years in the federal public service	38	31
2014	11 to 20 years in the federal public service	41	25
2014	More than 20 years in the federal public service	54	15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	41	30
2017	11 to 20 years in the federal public service	41	27
2014	3 to 10 years in the federal public service	36	31
2014	11 to 20 years in the federal public service	56	25
2014	More than 20 years in the federal public service	33	15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	56	30
2017	11 to 20 years in the federal public service	40	27
2014	3 to 10 years in the federal public service	38	31
2014	11 to 20 years in the federal public service	39	25
2014	More than 20 years in the federal public service	66	15

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	35	30
2017	11 to 20 years in the federal public service	29	27
2014	3 to 10 years in the federal public service	23	31
2014	11 to 20 years in the federal public service	25	25
2014	More than 20 years in the federal public service	53	15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	66	30
2017	11 to 20 years in the federal public service	51	27
2014	3 to 10 years in the federal public service	42	31
2014	11 to 20 years in the federal public service	36	25
2014	More than 20 years in the federal public service	54	15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	30	30
2017	11 to 20 years in the federal public service	18	27
2014	3 to 10 years in the federal public service	15	31
2014	11 to 20 years in the federal public service	32	25
2014	More than 20 years in the federal public service	53	15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	27
2014	3 to 10 years in the federal public service	31
2014	11 to 20 years in the federal public service	25
2014	More than 20 years in the federal public service	15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	33	30
2017	11 to 20 years in the federal public service	49	27
2014	3 to 10 years in the federal public service	29	31
2014	11 to 20 years in the federal public service	44	25
2014	More than 20 years in the federal public service	54	15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	30
2017	11 to 20 years in the federal public service	34	27
2014	3 to 10 years in the federal public service	28	31
2014	11 to 20 years in the federal public service	39	25

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	30

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	54	30
2017	11 to 20 years in the federal public service	66	27
2014	3 to 10 years in the federal public service	26	31
2014	11 to 20 years in the federal public service	37	25
2014	More than 20 years in the federal public service	37	16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	32	30
2014	11 to 20 years in the federal public service	32	25
2014	More than 20 years in the federal public service	37	16

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	27
2014	3 to 10 years in the federal public service	31
2014	More than 20 years in the federal public service	16

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	27
2014	3 to 10 years in the federal public service	19	31

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	33	30
2017	11 to 20 years in the federal public service	19	27
2014	3 to 10 years in the federal public service	45	31
2014	11 to 20 years in the federal public service	24	25
2014	More than 20 years in the federal public service	31	16

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	24	29
2017	11 to 20 years in the federal public service	26	27
2014	3 to 10 years in the federal public service	17	30
2014	More than 20 years in the federal public service	0	15

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	27
2014	11 to 20 years in the federal public service	24
2014	More than 20 years in the federal public service	15

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	17	27
2014	11 to 20 years in the federal public service	21	24

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	33	29
2014	3 to 10 years in the federal public service	23	30

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	19	27
2014	3 to 10 years in the federal public service	22	30
2014	11 to 20 years in the federal public service	0	24
2014	More than 20 years in the federal public service	0	15

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	35	29
2017	11 to 20 years in the federal public service	34	27
2014	3 to 10 years in the federal public service	29	30
2014	More than 20 years in the federal public service	33	15

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	54	29
2017	11 to 20 years in the federal public service	44	27
2014	3 to 10 years in the federal public service	50	30
2014	11 to 20 years in the federal public service	38	24
2014	More than 20 years in the federal public service	39	15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	27
2014	3 to 10 years in the federal public service	30
2014	11 to 20 years in the federal public service	24
2014	More than 20 years in the federal public service	15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	54	29
2017	11 to 20 years in the federal public service	52	27
2014	3 to 10 years in the federal public service	48	30
2014	11 to 20 years in the federal public service	55	24
2014	More than 20 years in the federal public service	40	15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	29
2017	11 to 20 years in the federal public service	0	27

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	84	16	30
2017	11 to 20 years in the federal public service	78	22	27

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	15	9	3	1	47	8	72	8	75
2017	3 to 10 years in the federal public service	16	18	15	3	4	33	11	60	12	210
2017	11 to 20 years in the federal public service	9	15	16	8	7	34	10	45	26	185
2017	More than 20 years in the federal public service	18	18	18	5	4	30	7	57	14	60
2014	Less than 3 years in the federal public service	16	6	6	0	0	63	10	80	0	51
2014	3 to 10 years in the federal public service	14	11	15	3	3	44	10	54	14	257
2014	11 to 20 years in the federal public service	16	9	17	5	2	39	11	50	16	178
2014	More than 20 years in the federal public service	24	18	17	6	2	25	8	62	13	94

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	26	9	0	0	28	4	88	0	75
2017	3 to 10 years in the federal public service	32	30	13	5	3	15	1	74	10	210
2017	11 to 20 years in the federal public service	20	38	18	7	4	10	3	66	14	185
2017	More than 20 years in the federal public service	29	38	12	2	0	15	4	82	3	59
2014	Less than 3 years in the federal public service	35	28	8	2	0	25	2	87	3	51
2014	3 to 10 years in the federal public service	25	30	16	4	3	20	2	70	9	257
2014	11 to 20 years in the federal public service	31	26	23	6	1	12	1	66	8	178
2014	More than 20 years in the federal public service	38	23	19	5	1	12	1	71	7	94
2011	Less than 3 years in the federal public service	31	35	8	2	3	19	3	84	6	79
2011	3 to 10 years in the federal public service	22	36	17	4	3	18	0	72	8	262
2011	11 to 20 years in the federal public service	33	31	20	1	1	13	1	74	3	149
2011	More than 20 years in the federal public service	40	34	13	1	3	9	0	82	4	97

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	37	14	22	6	3	5	55	30	75
2017	3 to 10 years in the federal public service	24	46	10	8	4	2	6	76	13	210
2017	11 to 20 years in the federal public service	14	41	12	2	2	0	29	78	6	185
2017	More than 20 years in the federal public service	20	27	12	2	3	2	35	74	8	60
2014	Less than 3 years in the federal public service	7	21	15	28	7	11	10	36	45	51
2014	3 to 10 years in the federal public service	21	43	15	11	4	0	5	68	16	257
2014	11 to 20 years in the federal public service	17	34	13	6	2	3	24	70	11	178
2014	More than 20 years in the federal public service	21	32	7	3	1	0	35	82	7	94
2011	Less than 3 years in the federal public service	6	34	19	23	9	2	6	44	35	79
2011	3 to 10 years in the federal public service	13	43	14	15	6	1	7	62	23	262
2011	11 to 20 years in the federal public service	11	41	8	8	1	1	30	75	14	149
2011	More than 20 years in the federal public service	25	32	6	5	2	1	29	81	10	98
2008	Less than 3 years in the federal public service	13	33	13	20	14	2	6	49	37	162
2008	3 to 10 years in the federal public service	18	49	10	11	3	0	8	73	16	309
2008	11 to 20 years in the federal public service	14	38	6	14	3	2	23	69	23	123
2008	More than 20 years in the federal public service	35	36	7	4	1	1	15	85	6	140

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	13	20	4	1	49	4	48	11	74
2017	3 to 10 years in the federal public service	10	14	19	7	3	35	13	44	19	210
2017	11 to 20 years in the federal public service	6	10	16	3	3	42	20	41	17	184
2017	More than 20 years in the federal public service	13	11	16	0	0	30	30	59	0	60
2014	Less than 3 years in the federal public service	2	7	17	9	2	46	16	25	30	51
2014	3 to 10 years in the federal public service	9	9	18	7	7	38	13	36	29	257
2014	11 to 20 years in the federal public service	5	6	18	5	6	36	25	27	28	178
2014	More than 20 years in the federal public service	7	18	15	1	1	27	31	60	5	94
2011	Less than 3 years in the federal public service	4	3	29	4	4	40	15	16	17	79
2011	3 to 10 years in the federal public service	4	8	25	8	6	41	9	24	27	262
2011	11 to 20 years in the federal public service	5	6	17	8	6	31	27	26	33	149
2011	More than 20 years in the federal public service	7	14	16	8	6	22	27	40	28	98

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	25	15	5	1	19	6	72	8	75
2017	3 to 10 years in the federal public service	33	29	11	3	3	13	8	78	8	209
2017	11 to 20 years in the federal public service	22	27	8	5	2	10	26	77	11	185
2017	More than 20 years in the federal public service	24	19	9	3	0	12	33	78	6	58
2014	Less than 3 years in the federal public service	11	20	10	11	0	38	10	60	22	51
2014	3 to 10 years in the federal public service	25	25	14	4	4	22	5	70	11	256
2014	11 to 20 years in the federal public service	19	19	12	6	2	16	26	67	13	178
2014	More than 20 years in the federal public service	20	19	16	2	1	7	33	67	5	94
2011	Less than 3 years in the federal public service	20	21	19	0	2	28	9	66	4	79
2011	3 to 10 years in the federal public service	22	26	15	8	2	19	8	66	14	262
2011	11 to 20 years in the federal public service	13	21	14	7	2	12	32	60	16	149
2011	More than 20 years in the federal public service	23	23	11	3	4	6	30	71	11	98
2008	Less than 3 years in the federal public service	31	26	13	1	1	22	5	78	3	161
2008	3 to 10 years in the federal public service	27	30	14	5	3	13	8	72	10	309
2008	11 to 20 years in the federal public service	21	25	16	2	3	10	22	68	7	123
2008	More than 20 years in the federal public service	39	23	10	7	0	5	16	78	9	138

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	25	15	9	0	20	6	68	12	75
2017	3 to 10 years in the federal public service	24	27	12	9	3	17	8	68	15	210
2017	11 to 20 years in the federal public service	22	24	11	6	3	9	26	70	14	185
2017	More than 20 years in the federal public service	24	23	15	0	0	10	28	76	0	60
2014	Less than 3 years in the federal public service	12	16	11	11	0	38	12	55	22	51
2014	3 to 10 years in the federal public service	22	18	18	5	7	23	5	57	17	257
2014	11 to 20 years in the federal public service	17	18	12	7	6	15	24	58	22	178
2014	More than 20 years in the federal public service	17	17	16	3	5	11	31	59	14	94
2011	Less than 3 years in the federal public service	20	20	14	5	1	32	8	67	11	79
2011	3 to 10 years in the federal public service	18	24	17	8	4	20	9	59	18	262
2011	11 to 20 years in the federal public service	16	19	11	10	6	10	27	56	26	149
2011	More than 20 years in the federal public service	21	23	14	5	4	7	26	65	14	98
2008	Less than 3 years in the federal public service	31	28	11	4	2	18	6	77	8	162
2008	3 to 10 years in the federal public service	21	29	14	11	6	11	9	62	21	308
2008	11 to 20 years in the federal public service	18	24	17	10	3	8	20	58	18	123
2008	More than 20 years in the federal public service	27	25	15	5	9	7	11	64	18	140

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	5	95	210
2017	11 to 20 years in the federal public service	7	93	184
2014	Less than 3 years in the federal public service	0	100	51
2014	3 to 10 years in the federal public service	4	96	257
2014	11 to 20 years in the federal public service	5	95	178

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	57	11

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	81	11
2017	11 to 20 years in the federal public service	74	12
2014	3 to 10 years in the federal public service	90	10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	0	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	11
2017	11 to 20 years in the federal public service	12
2014	3 to 10 years in the federal public service	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	0	10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	0	10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	11

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	44	11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	0	10

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	46	11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2017	11 to 20 years in the federal public service	0	11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2017	11 to 20 years in the federal public service	0	11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	11
2017	11 to 20 years in the federal public service	11
2014	3 to 10 years in the federal public service	10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	12

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2017	11 to 20 years in the federal public service	0	12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	11
2017	11 to 20 years in the federal public service	12
2014	3 to 10 years in the federal public service	10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	0	10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	0	10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	55	11
2017	11 to 20 years in the federal public service	67	12
2014	3 to 10 years in the federal public service	49	10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	11
2017	11 to 20 years in the federal public service	12
2014	3 to 10 years in the federal public service	10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	11
2017	11 to 20 years in the federal public service	12
2014	3 to 10 years in the federal public service	10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	45	11
2014	3 to 10 years in the federal public service	80	10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	11
2017	11 to 20 years in the federal public service	12
2014	3 to 10 years in the federal public service	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	62	11
2017	11 to 20 years in the federal public service	67	12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2017	11 to 20 years in the federal public service	0	12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	91	9	11
2017	11 to 20 years in the federal public service	92	8	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	17	13	3	0	46	9	65	6	75
2017	3 to 10 years in the federal public service	17	13	16	2	1	42	9	62	7	210
2017	11 to 20 years in the federal public service	9	15	15	3	2	44	11	54	12	185
2017	More than 20 years in the federal public service	15	17	14	2	2	38	12	64	8	58
2014	Less than 3 years in the federal public service	16	11	7	0	0	54	11	79	0	51
2014	3 to 10 years in the federal public service	14	9	16	1	2	49	8	55	8	257
2014	11 to 20 years in the federal public service	15	9	16	3	2	47	7	53	11	178
2014	More than 20 years in the federal public service	16	12	17	4	0	41	10	57	9	94

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	33	11	1	0	22	2	83	2	75
2017	3 to 10 years in the federal public service	32	27	14	3	1	20	2	76	6	210
2017	11 to 20 years in the federal public service	20	42	11	6	3	15	3	75	11	184
2017	More than 20 years in the federal public service	38	24	14	4	0	17	3	78	5	60
2014	Less than 3 years in the federal public service	38	26	6	0	0	26	4	92	0	51
2014	3 to 10 years in the federal public service	31	23	17	3	2	21	2	71	7	257
2014	11 to 20 years in the federal public service	29	25	21	2	2	22	0	68	5	178
2014	More than 20 years in the federal public service	36	26	21	2	0	12	2	73	3	94
2011	Less than 3 years in the federal public service	42	25	15	0	1	15	1	80	2	79
2011	3 to 10 years in the federal public service	27	33	14	2	1	22	0	78	3	262
2011	11 to 20 years in the federal public service	36	30	13	3	3	15	1	78	7	149
2011	More than 20 years in the federal public service	44	30	8	3	2	12	0	85	6	98

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	29	23	9	18	0	0	49	28	75
2017	3 to 10 years in the federal public service	23	22	24	13	16	1	1	46	29	209
2017	11 to 20 years in the federal public service	34	31	19	7	7	2	1	67	14	185
2017	More than 20 years in the federal public service	35	23	22	12	4	0	4	61	17	60

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	35	36	9	4	0	51	13	75
2017	3 to 10 years in the federal public service	14	29	29	17	10	1	44	27	210
2017	11 to 20 years in the federal public service	5	24	31	25	14	2	29	40	185
2017	More than 20 years in the federal public service	15	33	34	11	7	0	48	18	59

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	49	15	6	3	0	2	76	9	74
2017	3 to 10 years in the federal public service	20	31	26	13	8	0	1	52	21	210
2017	11 to 20 years in the federal public service	9	30	28	19	12	1	2	40	31	182
2017	More than 20 years in the federal public service	17	40	32	5	7	0	0	57	11	60

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	29	19	10	4	0	2	67	14	75
2017	3 to 10 years in the federal public service	25	26	23	15	8	0	2	52	24	209
2017	11 to 20 years in the federal public service	14	22	31	21	10	1	1	37	32	185
2017	More than 20 years in the federal public service	20	22	31	21	7	0	0	42	27	60

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	38	13	9	2	0	2	75	11	75
2017	3 to 10 years in the federal public service	29	30	22	6	8	0	6	62	14	210
2017	11 to 20 years in the federal public service	18	29	24	13	10	1	5	49	25	185
2017	More than 20 years in the federal public service	24	32	17	10	5	0	13	64	17	60

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	24	28	8	4	0	60	12	75
2017	3 to 10 years in the federal public service	27	25	28	10	9	1	52	20	209
2017	11 to 20 years in the federal public service	14	24	34	16	12	1	38	28	184
2017	More than 20 years in the federal public service	27	36	20	12	5	0	63	17	60

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	31	18	7	2	1	1	72	10	75
2017	3 to 10 years in the federal public service	29	42	18	7	3	0	1	71	11	209
2017	11 to 20 years in the federal public service	25	41	20	8	5	0	1	67	13	184
2017	More than 20 years in the federal public service	41	33	11	12	2	0	0	74	14	60

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	30	17	10	2	0	72	11	75
2017	3 to 10 years in the federal public service	25	34	25	11	3	2	61	14	208
2017	11 to 20 years in the federal public service	18	36	30	11	5	1	54	16	184
2017	More than 20 years in the federal public service	30	38	17	11	5	0	68	15	60

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	27	18	16	3	0	63	19	75
2017	3 to 10 years in the federal public service	27	37	22	8	5	1	64	13	209
2017	11 to 20 years in the federal public service	22	39	23	9	6	1	61	15	184
2017	More than 20 years in the federal public service	40	35	15	7	3	0	74	10	60

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	31	21	4	3	0	0	71	7	74
2017	3 to 10 years in the federal public service	35	35	18	8	3	0	2	72	11	208
2017	11 to 20 years in the federal public service	28	35	23	9	3	0	1	64	12	183
2017	More than 20 years in the federal public service	35	39	20	2	0	2	2	77	2	59

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	19	11	5	1	0	82	6	75
2017	3 to 10 years in the federal public service	60	21	11	3	3	1	82	7	210
2017	11 to 20 years in the federal public service	71	21	4	2	1	1	93	3	185
2017	More than 20 years in the federal public service	68	17	10	5	0	0	85	5	60

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	88	6	6	0	0	0	0	94	0	75
2017	3 to 10 years in the federal public service	75	13	4	3	2	0	3	90	5	210
2017	11 to 20 years in the federal public service	82	8	4	2	2	0	2	92	4	185
2017	More than 20 years in the federal public service	79	9	5	2	2	2	2	91	3	60

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	80	13	6	1	0	0	93	1	74
2017	3 to 10 years in the federal public service	60	22	10	4	2	2	83	6	210
2017	11 to 20 years in the federal public service	62	24	7	4	1	1	88	5	185
2017	More than 20 years in the federal public service	59	20	18	0	0	3	82	0	59

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	10	7	3	3	0	0	87	6	74
2017	3 to 10 years in the federal public service	64	16	10	6	2	1	2	82	8	210
2017	11 to 20 years in the federal public service	66	18	8	4	3	0	1	85	8	185
2017	More than 20 years in the federal public service	61	16	10	2	7	0	3	80	9	59

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	1	4	0	0	20	94	0	75
2017	3 to 10 years in the federal public service	61	7	3	0	1	28	96	0	210
2017	11 to 20 years in the federal public service	53	14	6	3	0	24	88	4	184
2017	More than 20 years in the federal public service	53	15	15	0	0	17	82	0	60

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	88	5	6	0	0	0	1	94	0	75
2017	3 to 10 years in the federal public service	68	19	3	1	1	1	7	94	2	210
2017	11 to 20 years in the federal public service	64	25	5	1	1	0	5	93	1	185
2017	More than 20 years in the federal public service	70	20	5	2	0	0	3	93	2	60

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	9	6	0	2	0	1	92	2	75
2017	3 to 10 years in the federal public service	83	7	1	2	1	1	5	96	3	210
2017	11 to 20 years in the federal public service	85	7	2	1	1	1	2	95	2	185
2017	More than 20 years in the federal public service	80	11	3	0	2	0	3	94	2	60

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	21	11	2	0	1	87	3	75
2017	3 to 10 years in the federal public service	50	31	10	3	3	2	83	6	210
2017	11 to 20 years in the federal public service	56	30	9	3	2	1	87	5	185
2017	More than 20 years in the federal public service	60	23	12	3	2	0	83	5	60

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	36	31	9	2	2	57	12	75
2017	3 to 10 years in the federal public service	8	33	43	10	6	1	41	16	210
2017	11 to 20 years in the federal public service	8	26	42	19	4	0	35	24	185
2017	More than 20 years in the federal public service	15	26	47	6	6	0	41	12	60

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	17	32	28	18	0	0	46	21	75
2017	3 to 10 years in the federal public service	6	15	43	27	7	1	1	35	21	210
2017	11 to 20 years in the federal public service	8	18	37	27	9	0	0	36	27	185
2017	More than 20 years in the federal public service	9	19	45	21	7	0	0	27	28	60

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	48	15	2	2	7	2	78	5	75
2017	3 to 10 years in the federal public service	24	46	17	8	2	2	1	72	11	209
2017	11 to 20 years in the federal public service	24	46	16	9	3	3	0	72	12	185
2017	More than 20 years in the federal public service	40	38	14	2	4	3	0	80	6	60

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	48	15	6	0	0	0	79	6	75
2017	3 to 10 years in the federal public service	19	45	15	12	6	2	1	66	19	210
2017	11 to 20 years in the federal public service	20	39	18	11	8	3	0	61	20	185
2017	More than 20 years in the federal public service	28	39	21	10	2	0	0	68	11	60

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	10	90	75
2017	3 to 10 years in the federal public service	11	89	210
2017	11 to 20 years in the federal public service	14	86	184
2014	3 to 10 years in the federal public service	13	87	256
2014	11 to 20 years in the federal public service	9	91	177
2014	More than 20 years in the federal public service	6	94	94

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	74	26	23
2017	11 to 20 years in the federal public service	92	8	25
2014	3 to 10 years in the federal public service	76	24	33
2014	11 to 20 years in the federal public service	69	31	16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	54	12	11	23	0	0	65	23	17
2017	11 to 20 years in the federal public service	69	13	4	9	4	0	82	13	23
2014	3 to 10 years in the federal public service	53	35	4	4	4	0	88	8	25
2014	11 to 20 years in the federal public service	55	17	9	9	0	9	79	10	11

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	26	24	13	18	3	0	16	84	75
2017	3 to 10 years in the federal public service	16	20	24	22	14	2	1	17	83	209
2017	11 to 20 years in the federal public service	35	23	19	8	6	7	1	39	61	185
2017	More than 20 years in the federal public service	50	20	16	2	2	6	4	56	44	60

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	28	61
2017	3 to 10 years in the federal public service	17	168
2017	11 to 20 years in the federal public service	17	103
2017	More than 20 years in the federal public service	13	23

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	66	61
2017	3 to 10 years in the federal public service	46	168
2017	11 to 20 years in the federal public service	32	103
2017	More than 20 years in the federal public service	16	23

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	61
2017	3 to 10 years in the federal public service	17	168
2017	11 to 20 years in the federal public service	16	103
2017	More than 20 years in the federal public service	4	23

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	61
2017	3 to 10 years in the federal public service	34	168
2017	11 to 20 years in the federal public service	27	103
2017	More than 20 years in the federal public service	32	23

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	61
2017	3 to 10 years in the federal public service	15	168
2017	11 to 20 years in the federal public service	11	103
2017	More than 20 years in the federal public service	0	23

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	39	61
2017	3 to 10 years in the federal public service	35	168
2017	11 to 20 years in the federal public service	47	103
2017	More than 20 years in the federal public service	66	23

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	4	51	31	9	3	3	59
2017	3 to 10 years in the federal public service	4	48	21	11	6	11	163
2017	11 to 20 years in the federal public service	14	48	20	10	4	4	101
2017	More than 20 years in the federal public service	14	63	18	5	0	0	21

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	23	13	19	16	6	5	46	39	61
2017	3 to 10 years in the federal public service	15	31	15	18	15	1	5	49	35	168
2017	11 to 20 years in the federal public service	17	33	19	10	7	2	12	58	20	103
2017	More than 20 years in the federal public service	25	21	13	8	4	5	25	65	18	24

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	5	13	27	42	3	2	14	72	61
2017	3 to 10 years in the federal public service	1	11	13	18	49	2	6	13	73	168
2017	11 to 20 years in the federal public service	4	13	20	16	31	0	16	20	56	103
2017	More than 20 years in the federal public service	7	13	14	17	16	5	29	30	49	24

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of Finance Canada by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)