2017 Public Service Employee Survey Results for Department of Finance Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 58 42 0 0 0 0 0 100 0 12
2014 FI 36 50 7 7 0 0 0 86 7 14
2014 FI-03 30 50 10 10 0 0 0 80 10 10
2011 FI 37 47 0 11 5 0 0 84 16 19
2011 FI-03 40 50 0 10 0 0 0 90 10 10
2008 FI 53 38 4 4 2 0 0 91 6 53
2008 FI-02 62 38 0 0 0 0 0 100 0 13
2008 FI-03 62 38 0 0 0 0 0 100 0 21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 75 25 0 0 0 0 0 100 0 12
2014 FI 50 43 0 7 0 0 0 93 7 14
2014 FI-03 40 50 0 10 0 0 0 90 10 10
2011 FI 68 21 0 5 5 0 0 89 11 19
2011 FI-03 50 30 0 10 10 0 0 80 20 10
2008 FI 63 25 4 4 2 0 2 90 6 52
2008 FI-02 69 31 0 0 0 0 0 100 0 13
2008 FI-03 71 19 10 0 0 0 0 90 0 21

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 50 25 8 8 8 0 0 75 17 12
2014 FI 14 50 7 15 14 0 0 64 29 14
2014 FI-03 20 30 10 20 20 0 0 50 40 10
2011 FI 53 11 11 16 11 0 0 63 26 19
2011 FI-03 50 0 0 30 20 0 0 50 50 10
2008 FI 47 26 0 15 9 0 2 75 25 53
2008 FI-02 46 38 0 15 0 0 0 85 15 13
2008 FI-03 57 19 0 19 5 0 0 76 24 21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 58 42 0 0 0 0 0 100 0 12
2014 FI 28 43 7 14 7 0 0 71 22 14
2014 FI-03 20 40 10 20 10 0 0 60 30 10
2011 FI 58 32 5 5 0 0 0 89 5 19
2011 FI-03 50 30 10 10 0 0 0 80 10 10

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 83 8 0 8 0 0 0 92 8 12
2014 FI 36 43 7 7 0 0 7 84 8 14
2014 FI-03 30 50 10 0 0 0 10 88 0 10
2011 FI 47 26 16 0 11 0 0 74 11 19
2011 FI-03 40 30 20 0 10 0 0 70 10 10
2008 FI 32 53 8 2 6 0 0 85 8 53
2008 FI-02 46 38 15 0 0 0 0 85 0 13
2008 FI-03 29 71 0 0 0 0 0 100 0 21

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 42 58 0 0 0 0 0 100 0 12
2014 FI 43 50 0 0 7 0 0 93 7 14
2014 FI-03 40 60 0 0 0 0 0 100 0 10
2011 FI 42 37 16 5 0 0 0 79 5 19
2011 FI-03 30 40 20 10 0 0 0 70 10 10
2008 FI 36 43 8 9 2 2 0 81 12 53
2008 FI-02 31 38 15 15 0 0 0 69 15 13
2008 FI-03 48 43 0 10 0 0 0 90 10 21

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 50 50 0 0 0 0 0 100 0 12
2014 FI 62 31 0 8 0 0 0 92 8 13
2011 FI 53 32 5 11 0 0 0 84 11 19
2011 FI-03 30 50 0 20 0 0 0 80 20 10
2008 FI 42 51 4 4 0 0 0 92 4 53
2008 FI-02 46 46 0 8 0 0 0 92 8 13
2008 FI-03 38 57 0 5 0 0 0 95 5 21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 83 17 0 0 0 0 0 100 0 12
2014 FI 43 28 22 7 0 0 0 71 7 14
2014 FI-03 40 30 20 10 0 0 0 70 10 10

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 83 8 0 8 0 0 0 92 8 12
2014 FI 64 28 0 0 7 0 0 93 7 14
2014 FI-03 60 30 0 0 10 0 0 90 10 10
2011 FI 53 32 5 5 5 0 0 84 11 19
2011 FI-03 60 20 0 10 10 0 0 80 20 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 42 8 25 8 8 0 8 55 18 12
2014 FI 57 14 7 0 15 0 7 77 16 14
2014 FI-03 60 20 10 0 10 0 0 80 10 10
2011 FI 32 11 16 21 11 0 11 47 35 19
2011 FI-03 40 20 0 20 10 0 10 67 33 10
2008 FI 55 17 13 9 4 0 2 73 13 53
2008 FI-02 62 15 23 0 0 0 0 77 0 13
2008 FI-03 52 19 14 10 0 0 5 75 10 21

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 42 42 8 8 0 0 0 83 8 12
2014 FI 29 57 0 7 7 0 0 86 14 14
2014 FI-03 20 70 0 10 0 0 0 90 10 10
2011 FI 26 37 11 21 5 0 0 63 26 19
2011 FI-03 20 40 10 30 0 0 0 60 30 10
2008 FI 42 38 9 2 9 0 0 79 11 53
2008 FI-02 23 46 15 8 8 0 0 69 15 13
2008 FI-03 48 43 0 0 10 0 0 90 10 21

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 42 17 33 8 0 0 0 58 8 12
2014 FI 21 43 29 7 0 0 0 64 7 14
2014 FI-03 10 50 30 10 0 0 0 60 10 10
2011 FI 16 53 5 21 5 0 0 68 26 19
2011 FI-03 0 70 10 20 0 0 0 70 20 10

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 50 25 8 17 0 0 0 75 17 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 50 17 25 8 0 0 0 67 8 12
2014 FI 36 50 14 0 0 0 0 86 0 14
2014 FI-03 40 50 10 0 0 0 0 90 0 10
2011 FI 37 37 16 5 0 0 5 78 6 19
2011 FI-03 40 40 20 0 0 0 0 80 0 10
2008 FI 34 47 9 2 8 0 0 81 9 53
2008 FI-02 38 46 8 0 8 0 0 85 8 13
2008 FI-03 33 43 14 0 10 0 0 76 10 21

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 50 25 25 0 0 0 0 75 0 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 50 33 8 8 0 0 0 83 8 12
2014 FI 64 28 0 7 0 0 0 93 7 14
2014 FI-03 50 40 0 10 0 0 0 90 10 10
2011 FI 37 42 16 5 0 0 0 79 5 19
2011 FI-03 10 70 10 10 0 0 0 80 10 10

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 50 25 25 0 0 0 0 75 0 12
2014 FI 57 21 14 7 0 0 0 79 7 14
2014 FI-03 50 30 10 10 0 0 0 80 10 10
2011 FI 26 42 16 5 11 0 0 68 16 19
2011 FI-03 10 60 10 10 10 0 0 70 20 10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 50 25 8 17 0 0 0 75 17 12
2014 FI 50 36 7 7 0 0 0 86 7 14
2014 FI-03 40 40 10 10 0 0 0 80 10 10

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 58 42 0 0 0 0 0 100 0 12
2014 FI 36 50 15 0 0 0 0 85 0 14
2014 FI-03 30 50 20 0 0 0 0 80 0 10
2011 FI 37 37 5 5 11 5 0 78 17 19
2011 FI-03 30 50 0 10 10 0 0 80 20 10

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 50 50 0 0 0 0 0 100 0 12
2014 FI 64 21 7 7 0 0 0 86 7 14
2014 FI-03 60 30 10 0 0 0 0 90 0 10
2011 FI 37 37 21 0 5 0 0 74 5 19
2011 FI-03 20 60 20 0 0 0 0 80 0 10
2008 FI 45 36 9 6 4 0 0 81 9 53
2008 FI-02 38 38 15 0 8 0 0 77 8 13
2008 FI-03 43 48 0 10 0 0 0 90 10 21

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 67 25 0 8 0 0 0 92 8 12
2014 FI 64 21 15 0 0 0 0 85 0 14
2014 FI-03 50 30 20 0 0 0 0 80 0 10
2011 FI 58 32 5 5 0 0 0 89 5 19
2011 FI-03 50 40 0 10 0 0 0 90 10 10
2008 FI 32 40 19 6 4 0 0 72 9 53
2008 FI-02 54 46 0 0 0 0 0 100 0 13
2008 FI-03 38 38 19 5 0 0 0 76 5 21

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 0 8 33 25 33 0 0 58 8 12
2014 FI 0 0 28 43 28 0 0 72 0 14
2014 FI-03 0 0 30 60 10 0 0 70 0 10
2011 FI 16 5 42 21 11 5 0 33 22 19
2011 FI-03 20 10 40 10 20 0 0 30 30 10
2008 FI 17 19 38 25 2 0 0 26 36 53
2008 FI-02 8 15 15 54 8 0 0 62 23 13
2008 FI-03 14 29 43 14 0 0 0 14 43 21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 0 8 17 33 42 0 0 75 8 12
2014 FI 0 0 14 50 36 0 0 86 0 14
2014 FI-03 0 0 20 60 20 0 0 80 0 10
2011 FI 0 0 16 42 37 0 5 83 0 19
2011 FI-03 0 0 20 60 20 0 0 80 0 10
2008 FI 11 30 28 17 8 4 2 26 44 53
2008 FI-02 8 23 23 23 15 8 0 42 33 13
2008 FI-03 5 29 24 24 10 5 5 37 37 21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 0 25 42 0 33 0 0 33 25 12
2014 FI 0 7 36 50 7 0 0 57 7 14
2014 FI-03 0 10 40 50 0 0 0 50 10 10
2011 FI 5 16 21 37 5 0 16 50 25 19
2011 FI-03 10 10 30 30 10 0 10 44 22 10
2008 FI 13 26 28 21 11 0 0 32 40 53
2008 FI-02 0 38 15 23 23 0 0 46 38 13
2008 FI-03 14 29 38 19 0 0 0 19 43 21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 0 0 50 17 33 0 0 50 0 12
2014 FI 0 0 22 57 21 0 0 78 0 14
2014 FI-03 0 0 20 70 10 0 0 80 0 10
2011 FI 0 5 26 53 11 0 5 67 6 19
2011 FI-03 0 10 40 40 10 0 0 50 10 10
2008 FI 2 17 36 36 9 0 0 45 19 53
2008 FI-02 0 15 31 31 23 0 0 54 15 13
2008 FI-03 0 19 29 48 5 0 0 52 19 21

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 8 25 8 33 25 0 0 58 33 12
2014 FI 0 15 21 28 28 0 7 61 16 14
2014 FI-03 0 20 20 30 20 0 10 55 23 10
2011 FI 5 5 26 47 5 5 5 59 12 19
2011 FI-03 10 0 40 50 0 0 0 50 10 10
2008 FI 8 23 36 19 15 0 0 34 30 53
2008 FI-02 0 15 38 23 23 0 0 46 15 13
2008 FI-03 0 19 48 19 14 0 0 33 19 21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 0 0 25 17 50 0 8 73 0 12
2014 FI 7 0 7 36 36 7 7 83 8 14
2014 FI-03 10 0 10 40 30 0 10 78 11 10
2011 FI 0 5 11 32 47 0 5 83 6 19
2011 FI-03 0 0 20 50 30 0 0 80 0 10
2008 FI 17 28 25 17 8 2 4 26 48 53
2008 FI-02 0 31 31 23 15 0 0 38 31 13
2008 FI-03 10 19 33 29 0 0 10 32 32 21

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 8 8 25 33 17 0 8 55 18 12
2014 FI 0 14 29 43 7 0 7 54 15 14
2014 FI-03 0 20 30 40 0 0 10 44 22 10
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 42 42 8 8 0 0 0 83 8 12
2014 FI 43 29 7 14 7 0 0 72 21 14
2014 FI-03 30 40 10 10 10 0 0 70 20 10
2011 FI 63 16 5 5 11 0 0 79 16 19
2011 FI-03 50 20 0 10 20 0 0 70 30 10
2008 FI 55 34 4 2 4 0 2 90 6 53
2008 FI-02 46 38 8 8 0 0 0 85 8 13
2008 FI-03 57 38 5 0 0 0 0 95 0 21

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 33 33 8 8 0 17 0 80 10 12
2014 FI 43 21 7 7 0 7 14 81 9 14
2014 FI-03 40 20 10 10 0 10 10 75 12 10

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 50 33 0 17 0 0 0 83 17 12
2014 FI 64 14 7 14 0 0 0 78 14 14
2014 FI-03 70 10 10 10 0 0 0 80 10 10

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 50 33 0 17 0 0 0 83 17 12
2014 FI 36 50 0 15 0 0 0 85 15 14
2014 FI-03 30 50 0 20 0 0 0 80 20 10
2011 FI 37 32 11 5 11 5 0 72 17 19
2011 FI-03 30 20 20 10 20 0 0 50 30 10
2008 FI 26 49 6 9 4 6 0 80 14 53
2008 FI-02 31 46 0 8 0 15 0 91 9 13
2008 FI-03 24 62 5 5 0 5 0 90 5 21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 42 42 0 8 0 8 0 91 9 12
2014 FI 43 36 0 15 0 0 7 84 16 14
2014 FI-03 50 20 0 20 0 0 10 77 23 10
2011 FI 26 32 21 5 11 5 0 61 17 19
2011 FI-03 20 20 30 10 20 0 0 40 30 10
2008 FI 34 36 11 9 0 9 0 77 10 53
2008 FI-02 38 15 23 8 0 15 0 64 9 13
2008 FI-03 29 52 10 10 0 0 0 81 10 21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 25 17 17 8 8 25 0 56 22 12
2014 FI 0 36 7 36 0 21 0 45 46 14
2014 FI-03 0 30 0 50 0 20 0 37 63 10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 67 25 0 8 0 0 0 92 8 12
2014 FI 57 22 14 7 0 0 0 79 7 14
2014 FI-03 60 20 20 0 0 0 0 80 0 10
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 58 25 8 8 0 0 0 83 8 12
2014 FI 36 43 15 7 0 0 0 78 7 14
2014 FI-03 30 40 20 10 0 0 0 70 10 10
2011 FI 26 37 11 16 11 0 0 63 26 19
2011 FI-03 30 30 20 20 0 0 0 60 20 10
2008 FI 34 40 6 15 4 2 0 75 19 53
2008 FI-02 31 38 15 8 0 8 0 75 8 13
2008 FI-03 43 38 0 14 5 0 0 81 19 21

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 75 17 0 8 0 0 0 92 8 12
2014 FI 50 28 7 14 0 0 0 78 14 14
2014 FI-03 50 30 10 10 0 0 0 80 10 10
2011 FI 47 26 5 5 16 0 0 74 21 19
2011 FI-03 40 40 0 0 20 0 0 80 20 10
2008 FI 45 34 11 6 2 2 0 81 8 53
2008 FI-02 46 31 23 0 0 0 0 77 0 13
2008 FI-03 48 43 0 10 0 0 0 90 10 21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 58 25 8 8 0 0 0 83 8 12
2014 FI 36 43 7 14 0 0 0 78 14 14
2014 FI-03 30 50 10 10 0 0 0 80 10 10
2011 FI 26 42 5 11 16 0 0 68 26 19
2011 FI-03 10 60 10 0 20 0 0 70 20 10
2008 FI 38 36 15 6 6 0 0 74 11 53
2008 FI-02 38 46 8 8 0 0 0 85 8 13
2008 FI-03 43 38 14 0 5 0 0 81 5 21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 50 42 0 0 8 0 0 92 8 12
2014 FI 50 29 7 7 7 0 0 79 14 14
2014 FI-03 50 30 10 10 0 0 0 80 10 10
2011 FI 74 0 0 11 16 0 0 74 26 19
2011 FI-03 70 0 0 0 30 0 0 70 30 10
2008 FI 79 6 8 4 4 0 0 85 8 53
2008 FI-02 62 8 23 8 0 0 0 69 8 13
2008 FI-03 86 10 5 0 0 0 0 95 0 21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 75 8 17 0 0 0 0 83 0 12
2014 FI 64 29 7 0 0 0 0 93 0 14
2014 FI-03 70 30 0 0 0 0 0 100 0 10
2011 FI 47 26 21 0 5 0 0 74 5 19
2011 FI-03 50 20 20 0 10 0 0 70 10 10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 83 8 0 8 0 0 0 92 8 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 92 0 0 8 0 0 0 92 8 12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 75 8 8 8 0 0 0 83 8 12
2014 FI 43 43 0 14 0 0 0 86 14 14
2014 FI-03 40 50 0 10 0 0 0 90 10 10
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 50 25 0 8 0 17 0 90 10 12
2014 FI 50 28 15 0 0 7 0 84 0 14
2014 FI-03 50 20 20 0 0 10 0 77 0 10
2011 FI 32 26 16 5 11 11 0 65 18 19
2011 FI-03 20 20 30 0 20 10 0 44 22 10

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 58 17 17 8 0 0 0 75 8 12
2014 FI 43 43 15 0 0 0 0 85 0 14
2014 FI-03 40 40 20 0 0 0 0 80 0 10
2011 FI 26 53 11 5 5 0 0 79 11 19
2011 FI-03 10 60 10 10 10 0 0 70 20 10
2008 FI 23 45 21 4 6 2 0 69 10 53
2008 FI-02 15 38 31 8 8 0 0 54 15 13
2008 FI-03 24 52 19 5 0 0 0 76 5 21

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 42 25 17 8 0 8 0 73 9 12
2014 FI 36 36 15 14 0 0 0 71 14 14
2014 FI-03 30 30 20 20 0 0 0 60 20 10
2011 FI 16 47 16 11 0 11 0 71 12 19
2011 FI-03 0 50 30 20 0 0 0 50 20 10
2008 FI 9 40 23 17 6 6 0 52 24 53
2008 FI-02 8 38 38 8 0 8 0 50 8 13
2008 FI-03 14 43 14 24 0 5 0 60 25 21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 33 25 25 17 0 0 0 58 17 12
2014 FI 36 36 22 7 0 0 0 71 7 14
2014 FI-03 30 40 20 10 0 0 0 70 10 10
2011 FI 5 26 16 21 11 16 5 40 40 19
2011 FI-03 0 20 10 30 20 20 0 25 63 10
2008 FI 17 32 19 15 4 13 0 57 22 53
2008 FI-02 15 23 38 0 8 15 0 45 9 13
2008 FI-03 24 33 19 14 0 10 0 63 16 21

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 25 42 17 17 0 0 0 67 17 12
2014 FI 14 50 36 0 0 0 0 64 0 14
2014 FI-03 10 50 40 0 0 0 0 60 0 10
2011 FI 5 42 16 21 11 5 0 50 33 19
2011 FI-03 0 30 20 30 10 10 0 33 44 10
2008 FI 15 45 9 25 6 0 0 60 30 53
2008 FI-02 15 46 15 15 8 0 0 62 23 13
2008 FI-03 14 57 0 29 0 0 0 71 29 21
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 33 33 33 0 0 0 0 67 0 12
2014 FI 15 57 28 0 0 0 0 72 0 14
2014 FI-03 20 40 40 0 0 0 0 60 0 10
2011 FI 47 21 26 5 0 0 0 68 5 19
2011 FI-03 30 20 40 10 0 0 0 50 10 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 50 33 17 0 0 0 0 83 0 12
2014 FI 28 57 7 0 0 7 0 92 0 14
2014 FI-03 20 70 10 0 0 0 0 90 0 10
2011 FI 47 32 16 0 0 5 0 83 0 19
2011 FI-03 40 40 20 0 0 0 0 80 0 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 25 42 8 17 8 0 0 67 25 12
2014 FI 36 36 7 7 0 14 0 83 9 14
2014 FI-03 20 40 10 10 0 20 0 75 13 10
2011 FI 47 47 5 0 0 0 0 95 0 19
2011 FI-03 20 70 10 0 0 0 0 90 0 10
2008 FI 23 49 13 6 2 6 2 78 8 53
2008 FI-02 15 38 31 8 8 0 0 54 15 13
2008 FI-03 29 57 5 5 0 5 0 90 5 21

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 17 42 25 0 8 8 0 64 9 12
2014 FI 21 50 29 0 0 0 0 71 0 14
2014 FI-03 10 50 40 0 0 0 0 60 0 10
2011 FI 21 26 16 16 5 16 0 56 25 19
2011 FI-03 10 20 20 30 10 10 0 33 44 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 8 33 25 0 17 8 8 50 20 12
2014 FI 7 28 29 14 0 21 0 45 18 14
2014 FI-03 0 30 40 10 0 20 0 37 12 10
2011 FI 11 16 21 16 16 16 5 33 40 19
2011 FI-03 0 20 30 20 10 10 10 25 38 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 33 58 0 8 0 0 0 92 8 12
2014 FI 21 43 14 21 0 0 0 64 21 14
2014 FI-03 30 40 20 10 0 0 0 70 10 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 67 33 0 0 0 0 0 100 0 12
2014 FI 50 43 7 0 0 0 0 93 0 14
2014 FI-03 50 40 10 0 0 0 0 90 0 10
2011 FI 89 5 0 0 0 5 0 100 0 19
2011 FI-03 80 10 0 0 0 10 0 100 0 10
2008 FI 64 15 9 4 2 4 2 84 6 53
2008 FI-02 62 8 15 8 0 8 0 75 8 13
2008 FI-03 71 14 14 0 0 0 0 86 0 21

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 50 25 0 17 0 8 0 82 18 12
2014 FI 36 43 0 22 0 0 0 78 22 14
2014 FI-03 30 50 0 20 0 0 0 80 20 10
2011 FI 37 42 5 0 11 5 0 83 11 19
2011 FI-03 20 60 0 0 20 0 0 80 20 10
2008 FI 28 53 9 4 6 0 0 81 9 53
2008 FI-02 31 54 8 8 0 0 0 85 8 13
2008 FI-03 29 57 10 0 5 0 0 86 5 21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 33 17 33 8 8 0 0 50 17 12
2014 FI 14 14 36 21 7 0 7 31 31 14
2014 FI-03 0 20 40 20 10 0 10 22 33 10
2011 FI 16 37 16 5 26 0 0 53 32 19
2011 FI-03 10 30 20 0 40 0 0 40 40 10
2008 FI 30 34 13 6 13 2 2 67 20 53
2008 FI-02 46 23 23 8 0 0 0 69 8 13
2008 FI-03 29 48 5 0 14 0 5 80 15 21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 33 42 25 0 0 0 0 75 0 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 58 25 0 8 0 8 0 91 9 12
2014 FI 36 43 22 0 0 0 0 78 0 14
2014 FI-03 30 50 20 0 0 0 0 80 0 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 58 25 8 8 0 0 0 83 8 12
2014 FI 36 50 15 0 0 0 0 85 0 14
2014 FI-03 30 60 10 0 0 0 0 90 0 10
2011 FI 47 37 0 0 16 0 0 84 16 19
2011 FI-03 40 40 0 0 20 0 0 80 20 10

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 58 33 0 8 0 0 0 92 8 12
2014 FI 57 36 7 0 0 0 0 93 0 14
2014 FI-03 60 30 10 0 0 0 0 90 0 10
2011 FI 53 26 5 11 5 0 0 79 16 19
2011 FI-03 50 30 0 10 10 0 0 80 20 10
2008 FI 38 51 9 2 0 0 0 89 2 53
2008 FI-02 31 62 8 0 0 0 0 92 0 13
2008 FI-03 33 62 5 0 0 0 0 95 0 21

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 67 17 17 0 0 0 0 83 0 12
2014 FI 36 50 7 7 0 0 0 86 7 14
2014 FI-03 30 60 0 10 0 0 0 90 10 10
2011 FI 42 32 0 21 0 5 0 78 22 19
2011 FI-03 20 50 0 30 0 0 0 70 30 10

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 67 17 17 0 0 0 0 83 0 12
2014 FI 43 43 14 0 0 0 0 86 0 14
2014 FI-03 40 50 10 0 0 0 0 90 0 10
2011 FI 53 21 5 11 5 5 0 78 17 19
2011 FI-03 30 40 0 20 10 0 0 70 30 10
2008 FI 34 34 19 8 4 2 0 69 12 53
2008 FI-02 31 46 15 0 8 0 0 77 8 13
2008 FI-03 33 38 24 0 5 0 0 71 5 21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 67 17 17 0 0 0 0 83 0 12
2014 FI 43 28 14 14 0 0 0 72 14 14
2014 FI-03 40 30 20 10 0 0 0 70 10 10
2011 FI 37 37 11 11 5 0 0 74 16 19
2011 FI-03 30 40 0 20 10 0 0 70 30 10
2008 FI 23 34 19 9 9 6 0 60 20 53
2008 FI-02 31 38 23 0 0 8 0 75 0 13
2008 FI-03 14 43 14 14 10 5 0 60 25 21
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 FI 17 50 33 12
2014 FI 14 50 36 14
2014 FI-03 10 50 40 10
2011 FI 37 37 26 19
2011 FI-03 40 50 10 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 FI 0 100 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 8 8 25 0 0 50 8 40 0 12
2014 FI 7 14 21 0 0 36 21 50 0 14
2014 FI-03 0 20 20 0 0 40 20 50 0 10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 33 33 8 0 0 17 8 89 0 12
2014 FI 28 28 29 0 0 14 0 66 0 14
2014 FI-03 20 20 40 0 0 20 0 50 0 10
2011 FI 26 26 21 5 5 16 0 63 13 19
2011 FI-03 20 10 40 10 10 10 0 33 22 10
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 25 67 8 0 0 0 0 92 0 12
2014 FI 43 43 15 0 0 0 0 85 0 14
2014 FI-03 40 50 10 0 0 0 0 90 0 10
2011 FI 32 58 11 0 0 0 0 89 0 19
2011 FI-03 10 80 10 0 0 0 0 90 0 10
2008 FI 30 55 6 9 0 0 0 85 9 53
2008 FI-02 23 54 15 8 0 0 0 77 8 13
2008 FI-03 33 67 0 0 0 0 0 100 0 21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 8 17 17 0 0 58 0 60 0 12
2014 FI 7 14 21 0 0 50 7 50 0 14
2014 FI-03 10 20 10 0 0 50 10 75 0 10
2011 FI 16 5 37 0 0 26 16 36 0 19
2011 FI-03 0 0 50 0 0 20 30 0 0 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 67 33 0 0 0 0 0 100 0 12
2014 FI 64 28 0 0 0 7 0 100 0 14
2014 FI-03 60 30 0 0 0 10 0 100 0 10
2011 FI 37 37 21 5 0 0 0 74 5 19
2011 FI-03 30 50 10 10 0 0 0 80 10 10
2008 FI 43 34 4 2 0 17 0 93 2 53
2008 FI-02 38 38 0 0 0 23 0 100 0 13
2008 FI-03 48 48 0 0 0 5 0 100 0 21

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 58 42 0 0 0 0 0 100 0 12
2014 FI 64 28 0 0 0 7 0 100 0 14
2014 FI-03 60 30 0 0 0 10 0 100 0 10
2011 FI 47 32 16 0 5 0 0 79 5 19
2011 FI-03 30 50 10 0 10 0 0 80 10 10
2008 FI 28 55 4 0 2 11 0 94 2 53
2008 FI-02 31 46 0 0 0 23 0 100 0 13
2008 FI-03 24 67 0 0 0 10 0 100 0 21
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 FI 0 100 12
2014 FI 0 100 14
2014 FI-03 0 100 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 8 17 17 0 0 50 8 60 0 12
2014 FI 14 21 14 0 0 43 7 71 0 14
2014 FI-03 10 30 10 0 0 40 10 80 0 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 33 33 8 0 0 17 8 89 0 12
2014 FI 36 21 21 0 0 22 0 73 0 14
2014 FI-03 30 20 20 0 0 30 0 71 0 10
2011 FI 32 21 16 5 5 21 0 67 13 19
2011 FI-03 20 30 10 10 10 20 0 63 25 10
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 42 25 33 0 0 0 0 67 0 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 8 50 25 17 0 0 0 58 17 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 9 64 9 18 0 0 0 73 18 11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 33 25 17 17 0 8 0 64 18 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 58 8 8 8 0 8 8 80 10 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 50 25 25 0 0 0 0 75 0 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 33 50 8 8 0 0 0 83 8 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 42 42 8 8 0 0 0 83 8 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 33 33 25 8 0 0 0 67 8 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 25 50 25 0 0 0 0 75 0 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 75 25 0 0 0 0 0 100 0 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 83 17 0 0 0 0 0 100 0 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 83 8 8 0 0 0 0 92 0 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 75 17 0 8 0 0 0 92 8 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 50 25 0 0 0 0 25 100 0 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 58 42 0 0 0 0 0 100 0 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 83 8 0 0 0 8 0 100 0 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 58 42 0 0 0 0 0 100 0 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 8 75 8 8 0 0 0 83 8 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 0 17 33 33 17 0 0 50 17 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 33 33 8 17 0 8 0 73 18 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 33 50 8 8 0 0 0 83 8 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 25 42 33 0 0 0 0 25 75 12
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