2017 Public Service Employee Survey Results for Department of Finance Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 33 56 1 8 2 0 0 88 11 95
2017 EX-01 27 63 0 8 2 0 0 90 10 48
2017 EX-02 29 53 6 6 6 0 0 82 12 17
2017 EX-03 34 55 0 11 0 0 0 89 11 18
2014 EX 42 45 4 8 1 0 0 87 9 108
2014 EX-01 38 44 7 9 2 0 0 82 11 55
2014 EX-02 39 52 0 9 0 0 0 91 9 23
2014 EX-03 33 56 0 11 0 0 0 89 11 18
2011 EX 35 42 4 13 5 0 0 77 19 113
2011 EX-01 28 43 2 17 10 0 0 72 27 60
2011 EX-02 43 30 13 13 0 0 0 74 13 23
2011 EX-03 43 52 0 5 0 0 0 95 5 21
2008 EX 51 41 2 6 0 0 0 92 6 86
2008 EX-01 38 48 5 10 0 0 0 86 10 42
2008 EX-02 61 35 0 4 0 0 0 96 4 23
2008 EX-03 82 18 0 0 0 0 0 100 0 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 74 18 5 0 1 1 1 94 1 95
2017 EX-01 67 23 6 0 0 2 2 93 0 48
2017 EX-02 65 24 6 0 6 0 0 88 6 17
2017 EX-03 89 6 6 0 0 0 0 94 0 18
2014 EX 73 18 4 2 3 0 0 92 5 109
2014 EX-01 75 15 5 4 2 0 0 89 5 55
2014 EX-02 61 31 4 0 4 0 0 91 4 23
2014 EX-03 72 22 0 0 6 0 0 94 6 18
2011 EX 81 11 4 4 0 0 1 92 4 113
2011 EX-01 75 12 5 7 0 0 2 88 7 60
2011 EX-02 83 13 0 4 0 0 0 96 4 23
2011 EX-03 95 5 0 0 0 0 0 100 0 21
2008 EX 85 12 1 0 1 1 0 98 1 85
2008 EX-01 83 12 2 0 2 0 0 95 2 42
2008 EX-02 91 9 0 0 0 0 0 100 0 22
2008 EX-03 73 18 0 0 0 9 0 100 0 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 59 20 3 9 7 0 1 80 17 95
2017 EX-01 65 19 4 8 4 0 0 83 13 48
2017 EX-02 41 24 0 6 29 0 0 65 35 17
2017 EX-03 55 28 0 17 0 0 0 83 17 18
2014 EX 60 12 5 11 12 0 0 72 23 108
2014 EX-01 56 11 6 13 15 0 0 67 28 54
2014 EX-02 52 13 9 13 13 0 0 65 26 23
2014 EX-03 72 6 0 11 11 0 0 78 22 18
2011 EX 66 16 8 6 4 0 0 82 10 113
2011 EX-01 63 17 8 8 3 0 0 80 12 60
2011 EX-02 65 17 9 4 4 0 0 83 9 23
2011 EX-03 71 10 10 5 5 0 0 81 10 21
2008 EX 67 10 5 13 6 0 0 77 18 87
2008 EX-01 64 14 2 14 5 0 0 79 19 42
2008 EX-02 70 13 0 4 13 0 0 83 17 23
2008 EX-03 67 0 8 25 0 0 0 67 25 12

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 36 0 3 1 0 0 96 4 95
2017 EX-01 54 44 0 2 0 0 0 98 2 48
2017 EX-02 65 29 0 0 6 0 0 94 6 17
2017 EX-03 56 38 0 6 0 0 0 94 6 18
2014 EX 56 35 3 3 4 0 0 91 6 109
2014 EX-01 56 35 2 4 4 0 0 91 7 55
2014 EX-02 48 43 0 4 4 0 0 91 9 23
2014 EX-03 50 44 6 0 0 0 0 94 0 18
2011 EX 54 34 3 6 4 0 0 88 10 113
2011 EX-01 53 30 3 10 3 0 0 83 13 60
2011 EX-02 43 43 4 0 9 0 0 87 9 23
2011 EX-03 57 38 0 5 0 0 0 95 5 21

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 34 45 11 9 1 0 0 79 11 95
2017 EX-01 27 50 8 15 0 0 0 77 15 48
2017 EX-02 18 53 12 12 6 0 0 71 18 17
2017 EX-03 45 44 11 0 0 0 0 89 0 18
2014 EX 31 39 14 14 2 0 0 70 16 108
2014 EX-01 28 43 15 11 4 0 0 70 15 54
2014 EX-02 26 39 22 13 0 0 0 65 13 23
2014 EX-03 28 33 6 33 0 0 0 61 33 18
2011 EX 33 35 14 9 4 1 4 71 14 113
2011 EX-01 38 28 17 3 8 0 5 70 12 60
2011 EX-02 26 39 13 22 0 0 0 65 22 23
2011 EX-03 24 48 14 10 0 5 0 75 10 21
2008 EX 32 45 9 10 2 0 1 78 13 87
2008 EX-01 36 38 12 10 5 0 0 74 14 42
2008 EX-02 30 43 9 13 0 0 4 77 14 23
2008 EX-03 17 75 0 8 0 0 0 92 8 12

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 68 26 3 1 0 0 1 96 1 94
2017 EX-01 69 25 6 0 0 0 0 94 0 48
2017 EX-02 47 41 0 6 0 0 6 94 6 17
2017 EX-03 71 29 0 0 0 0 0 100 0 17
2014 EX 68 29 2 1 0 0 0 97 1 109
2014 EX-01 64 33 4 0 0 0 0 96 0 55
2014 EX-02 57 39 0 4 0 0 0 96 4 23
2014 EX-03 72 28 0 0 0 0 0 100 0 18
2011 EX 72 27 1 0 1 0 0 98 1 113
2011 EX-01 70 27 2 0 2 0 0 97 2 60
2011 EX-02 65 35 0 0 0 0 0 100 0 23
2011 EX-03 76 24 0 0 0 0 0 100 0 21
2008 EX 69 25 2 2 1 0 0 94 3 87
2008 EX-01 64 26 2 5 2 0 0 90 7 42
2008 EX-02 61 35 4 0 0 0 0 96 0 23
2008 EX-03 83 17 0 0 0 0 0 100 0 12

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 74 23 0 0 1 0 1 99 1 94
2017 EX-01 71 29 0 0 0 0 0 100 0 48
2017 EX-02 76 18 0 0 0 0 6 100 0 17
2017 EX-03 76 24 0 0 0 0 0 100 0 17
2014 EX 67 31 2 0 0 0 0 98 0 109
2014 EX-01 65 33 2 0 0 0 0 98 0 55
2014 EX-02 48 48 4 0 0 0 0 96 0 23
2014 EX-03 72 28 0 0 0 0 0 100 0 18
2011 EX 72 26 2 0 1 0 0 97 1 113
2011 EX-01 67 30 2 0 2 0 0 97 2 60
2011 EX-02 70 26 4 0 0 0 0 96 0 23
2011 EX-03 86 14 0 0 0 0 0 100 0 21
2008 EX 72 25 1 1 0 0 0 98 1 87
2008 EX-01 71 24 2 2 0 0 0 95 2 42
2008 EX-02 65 35 0 0 0 0 0 100 0 23
2008 EX-03 83 17 0 0 0 0 0 100 0 12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 64 29 4 2 1 0 0 93 3 94
2017 EX-01 60 31 6 2 0 0 0 92 2 48
2017 EX-02 65 29 0 0 6 0 0 94 6 17
2017 EX-03 47 41 6 6 0 0 0 88 6 17
2014 EX 59 28 6 6 1 0 0 87 6 109
2014 EX-01 51 31 7 9 2 0 0 82 11 55
2014 EX-02 52 39 4 4 0 0 0 91 4 23
2014 EX-03 67 22 11 0 0 0 0 89 0 18

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 31 39 10 15 5 0 0 70 20 93
2017 EX-01 25 38 15 17 6 0 0 63 23 48
2017 EX-02 19 50 6 25 0 0 0 69 25 16
2017 EX-03 42 36 6 11 6 0 0 77 17 17
2014 EX 26 35 13 18 8 0 0 61 27 109
2014 EX-01 27 29 14 22 7 0 0 56 29 55
2014 EX-02 17 30 22 17 13 0 0 48 31 23
2014 EX-03 22 44 6 17 11 0 0 67 28 18
2011 EX 28 34 8 18 12 0 0 62 30 113
2011 EX-01 42 30 7 15 7 0 0 72 22 60
2011 EX-02 13 26 17 17 26 0 0 39 43 23
2011 EX-03 14 48 5 19 14 0 0 62 33 21

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 6 10 10 11 19 1 44 29 54 94
2017 EX-01 6 10 8 10 23 2 40 29 57 48
2017 EX-02 0 12 12 6 29 0 41 20 60 17
2017 EX-03 12 0 6 12 11 0 59 29 56 17
2014 EX 6 13 6 13 31 0 30 28 63 109
2014 EX-01 7 16 5 15 33 0 24 31 62 55
2014 EX-02 9 0 9 22 26 0 35 13 73 23
2014 EX-03 0 22 6 0 44 0 28 31 62 18
2011 EX 4 10 9 18 33 0 27 18 70 113
2011 EX-01 5 12 10 15 30 0 28 23 63 60
2011 EX-02 0 13 4 26 43 0 13 15 80 23
2011 EX-03 5 5 10 10 33 0 38 15 69 21
2008 EX 5 13 13 14 31 0 25 23 60 87
2008 EX-01 5 17 17 10 29 0 24 28 50 42
2008 EX-02 4 4 13 9 43 0 26 12 71 23
2008 EX-03 0 17 0 25 25 0 33 25 75 12

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 49 47 2 2 0 0 0 96 2 94
2017 EX-01 49 47 0 4 0 0 0 96 4 47
2017 EX-02 24 65 12 0 0 0 0 88 0 17
2017 EX-03 56 44 0 0 0 0 0 100 0 18
2014 EX 54 42 3 0 1 0 0 96 1 109
2014 EX-01 60 36 4 0 0 0 0 96 0 55
2014 EX-02 39 56 0 0 4 0 0 96 4 23
2014 EX-03 33 67 0 0 0 0 0 100 0 18
2011 EX 57 37 4 2 1 0 0 94 3 112
2011 EX-01 58 36 2 3 2 0 0 93 5 59
2011 EX-02 35 65 0 0 0 0 0 100 0 23
2011 EX-03 71 19 10 0 0 0 0 90 0 21
2008 EX 62 29 2 5 2 0 0 91 7 87
2008 EX-01 62 26 2 5 5 0 0 88 10 42
2008 EX-02 57 35 0 9 0 0 0 91 9 23
2008 EX-03 67 33 0 0 0 0 0 100 0 12

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 32 41 14 11 2 0 1 73 13 94
2017 EX-01 23 40 21 11 2 0 2 65 13 47
2017 EX-02 18 47 12 18 6 0 0 65 24 17
2017 EX-03 39 50 0 10 0 0 0 90 10 18
2014 EX 31 38 17 10 4 0 0 69 14 109
2014 EX-01 34 36 18 7 4 0 0 71 11 55
2014 EX-02 13 52 13 13 9 0 0 65 22 23
2014 EX-03 17 39 22 22 0 0 0 56 22 18
2011 EX 33 47 12 5 4 0 0 80 9 113
2011 EX-01 38 42 13 5 2 0 0 80 7 60
2011 EX-02 17 48 13 13 9 0 0 65 22 23
2011 EX-03 29 62 5 0 5 0 0 90 5 21

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 31 51 10 7 1 0 0 82 9 94
2017 EX-01 19 64 11 4 2 0 0 83 6 47
2017 EX-02 18 53 18 12 0 0 0 71 12 17
2017 EX-03 50 33 6 11 0 0 0 83 11 18

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 58 34 6 1 0 0 0 93 1 94
2017 EX-01 53 38 6 2 0 0 0 91 2 47
2017 EX-02 41 47 12 0 0 0 0 88 0 17
2017 EX-03 72 28 0 0 0 0 0 100 0 18
2014 EX 58 38 5 0 0 0 0 95 0 109
2014 EX-01 58 35 7 0 0 0 0 93 0 55
2014 EX-02 39 56 4 0 0 0 0 96 0 23
2014 EX-03 61 39 0 0 0 0 0 100 0 18
2011 EX 62 33 4 0 2 0 0 95 2 113
2011 EX-01 58 33 5 0 3 0 0 92 3 60
2011 EX-02 52 48 0 0 0 0 0 100 0 23
2011 EX-03 76 19 5 0 0 0 0 95 0 21
2008 EX 66 25 6 2 1 0 0 91 3 87
2008 EX-01 60 26 7 5 2 0 0 86 7 42
2008 EX-02 70 22 9 0 0 0 0 91 0 23
2008 EX-03 58 42 0 0 0 0 0 100 0 12

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 38 41 11 7 3 0 0 79 11 93
2017 EX-01 30 45 17 6 2 0 0 74 9 47
2017 EX-02 18 53 12 6 12 0 0 71 18 17
2017 EX-03 42 42 0 17 0 0 0 83 17 17

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 61 32 4 0 1 0 1 95 1 93
2017 EX-01 57 36 4 0 2 0 0 94 2 47
2017 EX-02 41 41 12 0 0 0 6 88 0 17
2017 EX-03 72 28 0 0 0 0 0 100 0 18
2014 EX 79 18 1 2 0 0 0 97 2 109
2014 EX-01 73 26 0 2 0 0 0 98 2 55
2014 EX-02 74 17 4 4 0 0 0 91 4 23
2014 EX-03 89 11 0 0 0 0 0 100 0 18
2011 EX 70 25 4 1 1 0 0 95 2 113
2011 EX-01 68 23 5 2 2 0 0 92 3 60
2011 EX-02 57 39 4 0 0 0 0 96 0 23
2011 EX-03 81 19 0 0 0 0 0 100 0 21

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 56 36 5 2 1 0 0 91 3 93
2017 EX-01 53 32 9 4 2 0 0 85 6 47
2017 EX-02 35 59 6 0 0 0 0 94 0 17
2017 EX-03 64 36 0 0 0 0 0 100 0 17
2014 EX 51 38 5 5 1 0 0 90 6 109
2014 EX-01 42 47 5 5 0 0 0 89 5 55
2014 EX-02 35 43 9 9 4 0 0 78 13 23
2014 EX-03 67 33 0 0 0 0 0 100 0 18
2011 EX 47 44 4 4 1 0 0 91 4 112
2011 EX-01 45 43 5 5 2 0 0 88 7 60
2011 EX-02 36 59 5 0 0 0 0 95 0 22
2011 EX-03 52 38 5 5 0 0 0 90 5 21

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 42 39 11 5 3 0 0 81 9 94
2017 EX-01 43 34 13 9 2 0 0 77 11 47
2017 EX-02 24 59 12 0 6 0 0 82 6 17
2017 EX-03 34 50 11 6 0 0 0 83 6 18
2014 EX 40 38 11 7 4 0 0 78 11 109
2014 EX-01 34 44 14 4 4 0 0 78 7 55
2014 EX-02 31 35 8 17 9 0 0 65 26 23
2014 EX-03 44 39 6 11 0 0 0 83 11 18

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 39 39 9 8 1 0 3 81 10 94
2017 EX-01 43 40 11 6 0 0 0 83 6 47
2017 EX-02 12 59 6 12 6 0 6 75 19 17
2017 EX-03 39 28 11 16 0 0 6 71 17 18
2014 EX 45 37 9 6 2 0 1 82 8 109
2014 EX-01 34 44 9 11 2 0 0 78 13 55
2014 EX-02 44 35 13 4 4 0 0 78 9 23
2014 EX-03 50 39 6 0 0 0 6 94 0 18
2011 EX 50 35 8 5 0 0 2 86 5 113
2011 EX-01 52 30 8 8 0 0 2 83 8 60
2011 EX-02 30 57 13 0 0 0 0 87 0 23
2011 EX-03 57 29 5 5 0 0 5 90 5 21

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 50 43 3 3 0 0 1 94 3 94
2017 EX-01 49 43 4 4 0 0 0 91 4 47
2017 EX-02 24 65 6 0 0 0 6 94 0 17
2017 EX-03 50 44 0 6 0 0 0 94 6 18
2014 EX 57 36 6 1 0 0 0 94 1 108
2014 EX-01 56 39 6 0 0 0 0 94 0 54
2014 EX-02 35 52 9 4 0 0 0 87 4 23
2014 EX-03 61 33 6 0 0 0 0 94 0 18
2011 EX 59 36 3 2 1 0 0 95 3 112
2011 EX-01 66 29 0 3 2 0 0 95 5 59
2011 EX-02 30 61 9 0 0 0 0 91 0 23
2011 EX-03 62 33 5 0 0 0 0 95 0 21
2008 EX 64 28 3 2 2 0 0 92 5 87
2008 EX-01 69 19 5 5 2 0 0 88 7 42
2008 EX-02 61 35 0 0 4 0 0 96 4 23
2008 EX-03 58 42 0 0 0 0 0 100 0 12

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 8 26 33 15 18 0 0 35 33 95
2017 EX-01 10 29 29 15 17 0 0 40 31 48
2017 EX-02 12 24 41 6 18 0 0 35 24 17
2017 EX-03 6 28 22 28 16 0 0 34 44 18
2014 EX 15 22 22 21 19 0 1 37 41 109
2014 EX-01 20 29 20 7 22 0 2 50 30 55
2014 EX-02 9 22 26 39 4 0 0 31 43 23
2014 EX-03 6 6 28 28 33 0 0 11 61 18
2011 EX 7 28 25 23 16 1 0 36 39 113
2011 EX-01 13 38 28 17 3 0 0 52 20 60
2011 EX-02 0 13 30 22 35 0 0 13 57 23
2011 EX-03 0 29 5 38 29 0 0 29 67 21
2008 EX 7 29 20 20 25 0 0 36 45 87
2008 EX-01 2 38 26 21 12 0 0 40 33 42
2008 EX-02 9 13 17 17 43 0 0 22 61 23
2008 EX-03 8 33 17 17 25 0 0 42 42 12

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 1 29 50 13 7 0 0 20 30 95
2017 EX-01 2 23 54 15 6 0 0 21 25 48
2017 EX-02 0 53 41 0 6 0 0 6 53 17
2017 EX-03 0 33 50 11 6 0 0 17 33 18
2014 EX 3 18 55 17 7 0 0 24 21 109
2014 EX-01 2 18 58 15 7 0 0 22 20 55
2014 EX-02 9 26 48 13 4 0 0 17 35 23
2014 EX-03 0 22 61 11 6 0 0 17 22 18
2011 EX 8 23 47 16 6 0 0 22 31 113
2011 EX-01 8 15 52 15 10 0 0 25 23 60
2011 EX-02 13 26 48 9 4 0 0 13 39 23
2011 EX-03 5 48 38 10 0 0 0 10 52 21
2008 EX 11 36 39 11 2 0 0 14 47 87
2008 EX-01 10 38 40 7 5 0 0 12 48 42
2008 EX-02 17 30 39 13 0 0 0 13 48 23
2008 EX-03 8 42 33 17 0 0 0 17 50 12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 1 6 24 39 28 0 1 68 8 94
2017 EX-01 0 9 17 51 21 0 2 74 9 47
2017 EX-02 6 12 35 24 24 0 0 47 18 17
2017 EX-03 0 0 38 28 34 0 0 62 0 18
2014 EX 0 6 25 48 21 0 0 69 6 109
2014 EX-01 0 9 22 49 20 0 0 69 9 55
2014 EX-02 0 4 31 43 22 0 0 65 4 23
2014 EX-03 0 6 39 50 6 0 0 56 6 18
2011 EX 2 6 17 50 25 1 0 75 8 113
2011 EX-01 3 8 12 52 25 0 0 77 12 60
2011 EX-02 0 4 43 39 13 0 0 52 4 23
2011 EX-03 0 5 10 62 24 0 0 86 5 21
2008 EX 3 22 23 33 17 0 1 51 26 87
2008 EX-01 2 24 24 36 14 0 0 50 26 42
2008 EX-02 4 35 13 26 17 0 4 45 41 23
2008 EX-03 0 0 25 42 33 0 0 75 0 12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 6 14 37 28 15 0 0 43 20 95
2017 EX-01 4 15 42 25 15 0 0 40 19 48
2017 EX-02 18 18 35 24 6 0 0 29 35 17
2017 EX-03 0 6 44 45 6 0 0 50 6 18
2014 EX 6 20 36 28 10 0 0 39 26 109
2014 EX-01 7 16 40 33 4 0 0 36 24 55
2014 EX-02 9 35 39 9 9 0 0 17 44 23
2014 EX-03 0 22 39 28 11 0 0 39 22 18
2011 EX 12 13 37 26 11 0 1 37 26 113
2011 EX-01 12 5 42 30 12 0 0 42 17 60
2011 EX-02 26 26 22 22 4 0 0 26 52 23
2011 EX-03 5 29 43 14 10 0 0 24 33 21
2008 EX 20 18 37 17 8 0 0 25 38 87
2008 EX-01 21 17 45 12 5 0 0 17 38 42
2008 EX-02 22 30 30 13 4 0 0 17 52 23
2008 EX-03 17 17 17 33 17 0 0 50 33 12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 6 19 49 20 6 0 0 26 25 95
2017 EX-01 8 17 52 17 6 0 0 23 25 48
2017 EX-02 12 12 47 29 0 0 0 29 24 17
2017 EX-03 0 38 45 11 6 0 0 17 38 18
2014 EX 6 29 40 18 6 0 0 24 36 109
2014 EX-01 5 24 47 20 4 0 0 24 29 55
2014 EX-02 17 31 30 17 4 0 0 22 48 23
2014 EX-03 0 44 39 11 6 0 0 17 44 18
2011 EX 10 30 35 21 4 0 0 25 40 112
2011 EX-01 7 22 38 27 7 0 0 33 28 60
2011 EX-02 18 45 23 14 0 0 0 14 64 22
2011 EX-03 14 38 38 10 0 0 0 10 52 21
2008 EX 9 33 43 14 1 0 0 15 43 87
2008 EX-01 10 29 40 19 2 0 0 21 38 42
2008 EX-02 13 39 39 9 0 0 0 9 52 23
2008 EX-03 8 33 50 8 0 0 0 8 42 12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 11 19 34 22 14 0 0 36 30 95
2017 EX-01 10 21 33 25 10 0 0 35 31 48
2017 EX-02 24 29 12 18 18 0 0 35 53 17
2017 EX-03 5 17 50 22 6 0 0 28 22 18
2014 EX 13 22 39 17 8 0 0 26 35 109
2014 EX-01 15 26 36 16 7 0 0 24 40 55
2014 EX-02 17 9 52 17 4 0 0 22 26 23
2014 EX-03 11 28 39 22 0 0 0 22 39 18
2011 EX 18 21 31 22 7 0 1 30 39 112
2011 EX-01 20 15 32 23 10 0 0 33 35 60
2011 EX-02 26 26 35 13 0 0 0 13 52 23
2011 EX-03 10 30 35 15 5 0 5 21 42 20
2008 EX 14 29 31 18 6 0 2 25 44 87
2008 EX-01 14 24 24 29 7 0 2 37 39 42
2008 EX-02 22 35 30 4 4 0 4 9 59 23
2008 EX-03 8 17 50 17 8 0 0 25 25 12

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 4 13 35 33 14 1 1 47 17 95
2017 EX-01 6 15 23 38 17 2 0 55 21 48
2017 EX-02 6 24 41 18 6 0 6 25 31 17
2017 EX-03 0 6 50 39 6 0 0 45 6 18
2014 EX 1 7 36 41 14 0 1 55 8 109
2014 EX-01 2 5 33 45 13 0 2 59 7 55
2014 EX-02 0 9 39 35 17 0 0 52 9 23
2014 EX-03 0 17 33 44 6 0 0 50 17 18
2011 EX 4 9 40 33 12 1 1 46 14 113
2011 EX-01 8 12 37 25 15 2 2 41 21 60
2011 EX-02 0 9 48 39 4 0 0 43 9 23
2011 EX-03 0 0 48 38 14 0 0 52 0 21
2008 EX 13 24 31 25 6 0 1 31 37 87
2008 EX-01 10 29 26 29 7 0 0 36 38 42
2008 EX-02 13 26 26 26 4 0 4 32 41 23
2008 EX-03 8 8 50 25 8 0 0 33 17 12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 6 16 39 26 13 0 0 39 22 95
2017 EX-01 6 15 46 21 13 0 0 33 21 48
2017 EX-02 12 29 18 29 12 0 0 41 41 17
2017 EX-03 0 11 33 45 11 0 0 56 11 18
2014 EX 6 18 31 35 9 0 0 44 25 109
2014 EX-01 7 20 23 42 7 0 0 49 27 55
2014 EX-02 9 13 43 26 9 0 0 35 22 23
2014 EX-03 0 28 39 28 6 0 0 33 28 18
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 61 24 6 5 3 0 0 85 8 95
2017 EX-01 67 21 8 2 2 0 0 88 4 48
2017 EX-02 47 24 0 18 12 0 0 71 29 17
2017 EX-03 44 45 6 6 0 0 0 89 6 18
2014 EX 67 17 5 7 4 0 0 84 11 109
2014 EX-01 67 18 4 7 4 0 0 86 11 55
2014 EX-02 48 26 9 13 4 0 0 74 17 23
2014 EX-03 72 11 6 6 6 0 0 83 11 18
2011 EX 63 25 4 5 3 0 1 88 8 113
2011 EX-01 63 27 5 2 3 0 0 90 5 60
2011 EX-02 52 39 4 4 0 0 0 91 4 23
2011 EX-03 67 5 0 19 5 0 5 75 25 21
2008 EX 62 27 2 8 0 0 1 89 8 86
2008 EX-01 60 33 0 7 0 0 0 93 7 42
2008 EX-02 61 22 4 9 0 0 4 86 9 23
2008 EX-03 73 18 9 0 0 0 0 91 0 11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 32 43 9 5 1 2 7 83 7 95
2017 EX-01 33 38 8 2 0 4 15 87 3 48
2017 EX-02 6 71 12 12 0 0 0 76 12 17
2017 EX-03 28 44 11 11 6 0 0 72 17 18
2014 EX 48 29 7 6 2 1 6 83 9 109
2014 EX-01 44 34 7 5 2 2 5 84 8 55
2014 EX-02 26 39 13 13 4 0 4 68 18 23
2014 EX-03 61 17 6 6 0 0 11 88 6 18

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 56 35 5 4 0 0 0 91 4 95
2017 EX-01 60 27 6 6 0 0 0 88 6 48
2017 EX-02 35 59 6 0 0 0 0 94 0 17
2017 EX-03 39 50 6 6 0 0 0 89 6 18
2014 EX 66 22 6 5 1 0 0 88 5 109
2014 EX-01 69 22 4 5 0 0 0 91 5 55
2014 EX-02 44 26 17 8 4 0 0 70 13 23
2014 EX-03 72 22 6 0 0 0 0 94 0 18

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 48 41 5 5 0 0 0 90 5 95
2017 EX-01 50 42 4 4 0 0 0 92 4 48
2017 EX-02 35 47 12 6 0 0 0 82 6 17
2017 EX-03 22 62 6 10 0 0 0 84 10 18
2014 EX 69 28 0 2 1 0 0 97 3 109
2014 EX-01 66 31 0 2 2 0 0 96 4 55
2014 EX-02 48 48 0 4 0 0 0 96 4 23
2014 EX-03 83 17 0 0 0 0 0 100 0 18
2011 EX 72 24 2 1 2 0 0 96 3 113
2011 EX-01 68 28 0 2 2 0 0 97 3 60
2011 EX-02 65 22 9 0 4 0 0 87 4 23
2011 EX-03 81 19 0 0 0 0 0 100 0 21
2008 EX 58 31 6 3 1 0 0 90 5 86
2008 EX-01 56 32 5 5 2 0 0 88 7 41
2008 EX-02 57 30 13 0 0 0 0 87 0 23
2008 EX-03 67 33 0 0 0 0 0 100 0 12

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 46 36 8 7 0 1 1 84 8 95
2017 EX-01 38 40 10 8 0 2 2 80 9 48
2017 EX-02 35 41 12 12 0 0 0 76 12 17
2017 EX-03 50 38 6 6 0 0 0 89 6 18
2014 EX 66 21 5 6 1 1 0 88 7 109
2014 EX-01 71 18 2 7 2 0 0 89 9 55
2014 EX-02 35 35 13 13 0 4 0 73 14 23
2014 EX-03 67 28 6 0 0 0 0 94 0 18
2011 EX 71 18 4 3 4 0 0 89 6 112
2011 EX-01 68 18 5 5 3 0 0 87 8 60
2011 EX-02 70 17 4 0 9 0 0 87 9 23
2011 EX-03 70 25 5 0 0 0 0 95 0 20
2008 EX 64 25 5 3 2 0 0 90 6 87
2008 EX-01 50 33 5 7 5 0 0 83 12 42
2008 EX-02 78 13 9 0 0 0 0 91 0 23
2008 EX-03 75 25 0 0 0 0 0 100 0 12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 18 38 11 18 5 4 6 62 26 95
2017 EX-01 13 33 13 19 2 8 13 58 26 48
2017 EX-02 12 53 12 18 6 0 0 65 24 17
2017 EX-03 17 39 11 22 11 0 0 56 33 18
2014 EX 20 41 16 15 5 3 1 64 20 109
2014 EX-01 24 36 13 13 7 5 2 65 22 55
2014 EX-02 13 26 35 22 4 0 0 39 26 23
2014 EX-03 6 61 11 22 0 0 0 67 22 18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 67 30 1 2 0 0 0 97 2 94
2017 EX-01 68 30 2 0 0 0 0 98 0 47
2017 EX-02 53 47 0 0 0 0 0 100 0 17
2017 EX-03 56 33 0 11 0 0 0 89 11 18
2014 EX 70 27 3 1 0 0 0 96 1 109
2014 EX-01 71 27 2 0 0 0 0 98 0 55
2014 EX-02 48 39 8 4 0 0 0 87 4 23
2014 EX-03 72 28 0 0 0 0 0 100 0 18
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 24 49 10 14 2 1 0 73 16 95
2017 EX-01 21 54 13 8 2 2 0 77 11 48
2017 EX-02 6 41 6 41 6 0 0 47 47 17
2017 EX-03 28 50 16 6 0 0 0 78 6 18
2014 EX 28 40 16 9 5 2 0 70 14 109
2014 EX-01 33 40 11 7 7 2 0 74 15 55
2014 EX-02 17 31 22 22 4 4 0 50 27 23
2014 EX-03 11 56 28 6 0 0 0 67 6 18
2011 EX 36 37 12 12 3 0 0 73 14 113
2011 EX-01 45 33 10 7 5 0 0 78 12 60
2011 EX-02 22 48 13 17 0 0 0 70 17 23
2011 EX-03 38 33 19 10 0 0 0 71 10 21
2008 EX 28 40 7 13 10 2 0 69 24 86
2008 EX-01 26 40 5 17 10 2 0 68 27 42
2008 EX-02 35 26 13 9 13 4 0 64 23 23
2008 EX-03 18 64 0 9 9 0 0 82 18 11

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 53 32 9 2 2 1 1 87 4 94
2017 EX-01 60 23 11 2 2 0 2 85 4 47
2017 EX-02 24 53 12 0 6 6 0 81 6 17
2017 EX-03 39 50 6 5 0 0 0 90 5 18
2014 EX 44 28 15 4 5 5 0 76 9 109
2014 EX-01 45 24 15 4 7 5 0 73 12 55
2014 EX-02 35 35 17 4 4 4 0 73 9 23
2014 EX-03 33 39 17 6 0 6 0 76 6 18
2011 EX 62 24 6 4 3 2 0 87 6 113
2011 EX-01 62 23 8 0 3 3 0 88 3 60
2011 EX-02 48 30 4 13 4 0 0 78 17 23
2011 EX-03 76 14 5 5 0 0 0 90 5 21
2008 EX 53 23 7 8 7 2 0 78 15 87
2008 EX-01 45 21 10 10 12 2 0 68 22 42
2008 EX-02 61 26 0 4 4 4 0 91 9 23
2008 EX-03 42 33 17 8 0 0 0 75 8 12

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 55 38 4 3 0 0 0 93 3 95
2017 EX-01 58 38 2 2 0 0 0 96 2 48
2017 EX-02 35 47 12 6 0 0 0 82 6 17
2017 EX-03 38 50 6 6 0 0 0 89 6 18
2014 EX 47 37 6 9 2 0 0 84 11 109
2014 EX-01 47 38 5 5 4 0 0 85 9 55
2014 EX-02 35 35 4 26 0 0 0 70 26 23
2014 EX-03 39 50 6 6 0 0 0 89 6 18
2011 EX 56 34 6 3 2 0 0 89 4 113
2011 EX-01 53 37 7 0 3 0 0 90 3 60
2011 EX-02 48 35 9 9 0 0 0 83 9 23
2011 EX-03 67 24 5 5 0 0 0 90 5 21
2008 EX 43 29 8 10 10 0 0 71 21 87
2008 EX-01 33 29 12 12 14 0 0 62 26 42
2008 EX-02 52 30 4 9 4 0 0 83 13 23
2008 EX-03 50 17 8 8 17 0 0 67 25 12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 76 13 2 7 1 1 0 89 9 95
2017 EX-01 75 17 4 4 0 0 0 92 4 48
2017 EX-02 59 24 0 6 6 6 0 88 13 17
2017 EX-03 83 0 0 17 0 0 0 83 17 18
2014 EX 70 16 3 6 5 0 0 86 11 109
2014 EX-01 65 20 4 5 5 0 0 86 11 55
2014 EX-02 61 22 4 9 4 0 0 83 13 23
2014 EX-03 72 11 0 11 6 0 0 83 17 18
2011 EX 75 16 4 2 2 0 2 93 4 113
2011 EX-01 72 20 3 2 2 0 2 93 3 60
2011 EX-02 70 17 4 4 4 0 0 87 9 23
2011 EX-03 81 10 5 0 0 0 5 95 0 21
2008 EX 78 9 4 5 4 0 1 88 8 85
2008 EX-01 78 7 2 10 2 0 0 85 12 41
2008 EX-02 73 18 5 0 0 0 5 95 0 22
2008 EX-03 83 0 0 0 17 0 0 83 17 12

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 28 32 13 6 7 4 10 69 16 94
2017 EX-01 30 34 6 9 6 4 11 75 18 47
2017 EX-02 12 35 18 6 24 6 0 50 31 17
2017 EX-03 28 33 28 6 0 0 6 64 6 18
2014 EX 22 26 19 12 8 8 5 55 23 109
2014 EX-01 27 24 18 7 11 7 5 58 21 55
2014 EX-02 17 26 22 22 9 4 0 45 32 23
2014 EX-03 6 33 22 17 6 17 0 47 27 18
2011 EX 21 31 12 18 7 2 9 58 28 113
2011 EX-01 28 30 15 15 3 3 5 64 20 60
2011 EX-02 9 43 13 13 22 0 0 52 35 23
2011 EX-03 19 24 10 29 5 0 14 50 39 21

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 52 36 3 6 1 1 0 89 8 94
2017 EX-01 45 45 2 6 0 2 0 91 7 47
2017 EX-02 29 41 12 12 6 0 0 71 18 17
2017 EX-03 73 22 0 6 0 0 0 94 6 18

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 59 32 6 2 1 0 0 90 3 94
2017 EX-01 55 32 9 4 0 0 0 87 4 47
2017 EX-02 35 59 0 0 6 0 0 94 6 17
2017 EX-03 78 16 6 0 0 0 0 94 0 18

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 45 40 12 3 0 0 0 85 3 94
2017 EX-01 43 43 13 2 0 0 0 85 2 47
2017 EX-02 12 59 24 6 0 0 0 71 6 17
2017 EX-03 56 38 0 6 0 0 0 94 6 18
2014 EX 45 34 12 6 3 1 0 80 8 109
2014 EX-01 45 33 13 2 5 2 0 80 7 55
2014 EX-02 31 35 17 17 0 0 0 65 17 23
2014 EX-03 39 44 11 6 0 0 0 83 6 18
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 24 38 10 11 0 4 12 75 13 90
2017 EX-01 20 38 11 4 0 4 22 79 6 45
2017 EX-02 6 35 18 35 0 0 6 44 38 17
2017 EX-03 24 53 6 11 0 6 0 82 12 17
2014 EX 31 37 13 7 1 2 8 76 9 107
2014 EX-01 32 32 13 9 2 2 9 72 13 53
2014 EX-02 9 52 17 4 0 4 13 74 5 23
2014 EX-03 22 50 17 6 0 0 6 76 6 18

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 53 39 6 1 0 1 0 93 1 95
2017 EX-01 42 52 4 0 0 2 0 96 0 48
2017 EX-02 47 35 18 0 0 0 0 82 0 17
2017 EX-03 62 28 6 5 0 0 0 90 5 18
2014 EX 70 23 5 1 1 0 0 93 2 109
2014 EX-01 64 27 7 0 2 0 0 91 2 55
2014 EX-02 57 30 9 4 0 0 0 87 4 23
2014 EX-03 83 17 0 0 0 0 0 100 0 18
2011 EX 63 25 4 2 2 4 1 92 4 113
2011 EX-01 55 25 7 3 3 5 2 86 7 60
2011 EX-02 57 35 4 0 0 4 0 95 0 23
2011 EX-03 76 24 0 0 0 0 0 100 0 21

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 52 39 7 2 0 0 0 91 2 95
2017 EX-01 48 44 8 0 0 0 0 92 0 48
2017 EX-02 35 47 6 12 0 0 0 82 12 17
2017 EX-03 50 38 11 0 0 0 0 89 0 18
2014 EX 64 30 1 5 0 0 0 94 5 108
2014 EX-01 59 37 2 2 0 0 0 96 2 54
2014 EX-02 57 26 0 17 0 0 0 83 17 23
2014 EX-03 61 39 0 0 0 0 0 100 0 18
2011 EX 58 28 5 6 2 0 0 87 8 113
2011 EX-01 57 28 7 7 2 0 0 85 8 60
2011 EX-02 39 39 4 13 4 0 0 78 17 23
2011 EX-03 76 19 5 0 0 0 0 95 0 21
2008 EX 40 30 14 8 8 0 0 70 16 87
2008 EX-01 29 40 14 7 10 0 0 69 17 42
2008 EX-02 39 17 17 13 13 0 0 57 26 23
2008 EX-03 50 25 17 8 0 0 0 75 8 12

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 39 44 8 7 1 0 0 83 8 95
2017 EX-01 35 50 8 6 0 0 0 85 6 48
2017 EX-02 18 53 12 18 0 0 0 71 18 17
2017 EX-03 34 45 11 6 5 0 0 78 10 18
2014 EX 51 35 6 7 0 0 0 86 7 109
2014 EX-01 40 45 7 7 0 0 0 85 7 55
2014 EX-02 52 26 4 17 0 0 0 78 17 23
2014 EX-03 50 39 11 0 0 0 0 89 0 18
2011 EX 45 39 9 4 2 1 0 85 6 113
2011 EX-01 43 40 10 3 2 2 0 85 5 60
2011 EX-02 30 35 17 13 4 0 0 65 17 23
2011 EX-03 57 43 0 0 0 0 0 100 0 21
2008 EX 25 47 10 7 10 0 0 72 17 87
2008 EX-01 14 55 10 7 14 0 0 69 21 42
2008 EX-02 35 26 13 13 13 0 0 61 26 23
2008 EX-03 17 67 17 0 0 0 0 83 0 12

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 35 40 14 8 2 1 0 76 11 95
2017 EX-01 33 46 17 2 0 2 0 81 2 48
2017 EX-02 6 41 18 24 12 0 0 47 35 17
2017 EX-03 28 45 11 16 0 0 0 73 16 18
2014 EX 36 31 16 9 7 1 0 68 17 109
2014 EX-01 29 33 22 9 7 0 0 62 16 55
2014 EX-02 26 30 13 9 17 4 0 59 27 23
2014 EX-03 28 44 11 17 0 0 0 72 17 18
2011 EX 21 51 11 9 5 3 0 74 15 112
2011 EX-01 22 47 12 8 7 3 0 72 16 59
2011 EX-02 17 48 9 17 9 0 0 65 26 23
2011 EX-03 19 57 14 5 0 5 0 80 5 21
2008 EX 23 34 15 14 13 1 0 58 27 87
2008 EX-01 19 36 14 10 19 2 0 56 29 42
2008 EX-02 22 26 13 26 13 0 0 48 39 23
2008 EX-03 17 33 33 17 0 0 0 50 17 12

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 33 38 14 14 1 1 0 71 15 95
2017 EX-01 31 40 15 10 2 2 0 72 13 48
2017 EX-02 0 35 29 35 0 0 0 35 35 17
2017 EX-03 34 50 6 11 0 0 0 83 11 18
2014 EX 28 47 12 11 2 0 0 75 13 109
2014 EX-01 27 44 15 13 2 0 0 71 14 55
2014 EX-02 13 52 22 9 4 0 0 65 13 23
2014 EX-03 17 67 0 17 0 0 0 83 17 18
2011 EX 28 46 10 12 4 0 0 74 16 113
2011 EX-01 28 42 12 15 3 0 0 70 18 60
2011 EX-02 17 52 13 9 9 0 0 70 17 23
2011 EX-03 38 48 5 10 0 0 0 86 10 21
2008 EX 23 46 13 15 3 0 0 69 18 87
2008 EX-01 17 55 12 10 7 0 0 71 17 42
2008 EX-02 22 30 17 30 0 0 0 52 30 23
2008 EX-03 33 33 17 17 0 0 0 67 17 12
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 28 50 12 11 0 0 0 78 11 94
2017 EX-01 34 49 13 4 0 0 0 83 4 47
2017 EX-02 12 41 18 29 0 0 0 53 29 17
2017 EX-03 22 62 5 11 0 0 0 84 11 18
2014 EX 38 44 13 5 1 0 0 82 5 109
2014 EX-01 29 47 15 7 2 0 0 76 9 55
2014 EX-02 26 56 13 4 0 0 0 83 4 23
2014 EX-03 44 39 17 0 0 0 0 83 0 18
2011 EX 39 45 8 6 2 0 0 84 8 113
2011 EX-01 43 42 7 7 2 0 0 85 8 60
2011 EX-02 22 52 13 9 4 0 0 74 13 23
2011 EX-03 38 52 10 0 0 0 0 90 0 21

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 70 27 3 0 0 0 0 97 0 94
2017 EX-01 66 30 4 0 0 0 0 96 0 47
2017 EX-02 59 35 6 0 0 0 0 94 0 17
2017 EX-03 78 22 0 0 0 0 0 100 0 18
2014 EX 83 14 2 2 0 0 0 96 2 109
2014 EX-01 76 20 4 0 0 0 0 96 0 55
2014 EX-02 78 13 0 9 0 0 0 91 9 23
2014 EX-03 94 6 0 0 0 0 0 100 0 18
2011 EX 80 19 2 0 0 0 0 98 0 113
2011 EX-01 77 22 2 0 0 0 0 98 0 60
2011 EX-02 78 17 4 0 0 0 0 96 0 23
2011 EX-03 81 19 0 0 0 0 0 100 0 21

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 57 34 6 1 0 1 0 92 1 93
2017 EX-01 60 30 9 0 0 2 0 91 0 47
2017 EX-02 35 53 12 0 0 0 0 88 0 17
2017 EX-03 65 35 0 0 0 0 0 100 0 17
2014 EX 69 24 3 4 0 1 0 94 4 109
2014 EX-01 65 27 4 2 0 2 0 94 2 55
2014 EX-02 57 35 4 4 0 0 0 91 4 23
2014 EX-03 78 11 0 11 0 0 0 89 11 18
2011 EX 65 23 8 2 2 1 0 88 4 113
2011 EX-01 58 25 8 3 3 2 0 85 7 60
2011 EX-02 57 26 17 0 0 0 0 83 0 23
2011 EX-03 76 24 0 0 0 0 0 100 0 21
2008 EX 49 34 7 5 3 1 0 85 8 87
2008 EX-01 40 40 7 7 5 0 0 81 12 42
2008 EX-02 43 30 13 4 4 4 0 77 9 23
2008 EX-03 67 33 0 0 0 0 0 100 0 12

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 35 44 13 6 1 1 0 80 7 94
2017 EX-01 40 43 6 11 0 0 0 83 11 47
2017 EX-02 12 47 35 0 6 0 0 59 6 17
2017 EX-03 28 56 6 5 0 6 0 89 5 18
2014 EX 43 37 17 1 0 2 0 81 1 109
2014 EX-01 44 36 16 2 0 2 0 82 2 55
2014 EX-02 26 48 22 0 0 4 0 77 0 23
2014 EX-03 44 39 17 0 0 0 0 83 0 18
2011 EX 35 43 12 6 4 0 0 78 10 113
2011 EX-01 37 38 12 7 7 0 0 75 13 60
2011 EX-02 22 61 13 4 0 0 0 83 4 23
2011 EX-03 29 43 19 10 0 0 0 71 10 21

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 14 13 19 9 11 15 19 40 31 94
2017 EX-01 15 4 30 9 15 15 13 26 32 47
2017 EX-02 0 18 6 18 18 24 18 30 60 17
2017 EX-03 0 39 17 10 0 6 28 59 16 18
2014 EX 18 21 15 11 11 15 9 52 29 109
2014 EX-01 20 25 16 13 7 9 9 56 24 55
2014 EX-02 13 13 22 9 26 13 4 32 42 23
2014 EX-03 6 22 11 17 6 33 6 45 36 18
2011 EX 18 18 12 11 10 15 17 52 30 113
2011 EX-01 25 17 13 8 12 17 8 56 27 60
2011 EX-02 9 17 13 26 13 0 22 33 50 23
2011 EX-03 14 24 10 5 5 24 19 67 17 21

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 42 34 7 14 3 0 0 76 17 95
2017 EX-01 44 38 4 13 2 0 0 81 15 48
2017 EX-02 35 35 12 12 6 0 0 71 18 17
2017 EX-03 22 34 17 22 6 0 0 55 28 18
2014 EX 40 29 11 12 6 0 1 70 18 109
2014 EX-01 31 35 13 13 9 0 0 66 22 55
2014 EX-02 39 26 13 17 0 0 4 68 18 23
2014 EX-03 44 33 6 6 11 0 0 78 17 18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 64 22 6 1 1 3 2 91 2 94
2017 EX-01 70 21 4 2 0 2 0 93 2 47
2017 EX-02 29 29 24 0 6 0 12 67 7 17
2017 EX-03 72 28 0 0 0 0 0 100 0 18
2014 EX 57 28 6 2 1 5 1 90 3 109
2014 EX-01 56 27 7 4 2 4 0 87 6 55
2014 EX-02 48 30 13 0 0 4 4 86 0 23
2014 EX-03 50 39 0 0 0 11 0 100 0 18
2011 EX 67 21 4 0 0 1 7 96 0 113
2011 EX-01 67 20 3 0 0 0 10 96 0 60
2011 EX-02 65 26 4 0 0 0 4 95 0 23
2011 EX-03 71 19 5 0 0 5 0 95 0 21
2008 EX 74 20 1 1 1 1 2 96 2 87
2008 EX-01 74 17 2 2 2 2 0 93 5 42
2008 EX-02 70 22 0 0 0 0 9 100 0 23
2008 EX-03 75 25 0 0 0 0 0 100 0 12

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 34 32 14 13 4 2 0 68 17 93
2017 EX-01 38 26 17 13 4 2 0 65 17 47
2017 EX-02 6 47 18 18 12 0 0 53 29 17
2017 EX-03 28 45 11 16 0 0 0 73 16 18
2014 EX 33 33 14 13 6 2 0 67 19 109
2014 EX-01 29 38 14 13 4 2 0 69 17 55
2014 EX-02 22 22 17 17 17 4 0 46 36 23
2014 EX-03 22 44 17 17 0 0 0 67 17 18
2011 EX 17 47 19 12 5 0 0 64 18 113
2011 EX-01 25 42 15 13 5 0 0 67 18 60
2011 EX-02 0 61 13 13 13 0 0 61 26 23
2011 EX-03 19 38 33 10 0 0 0 57 10 21
2008 EX 28 41 14 9 7 1 0 69 16 86
2008 EX-01 26 43 7 12 12 0 0 69 24 42
2008 EX-02 26 26 30 13 4 0 0 52 17 23
2008 EX-03 25 58 8 0 0 8 0 91 0 12

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 31 38 11 12 7 1 1 70 19 95
2017 EX-01 31 33 13 15 8 0 0 65 23 48
2017 EX-02 18 47 6 12 18 0 0 65 29 17
2017 EX-03 17 55 17 11 0 0 0 72 11 18
2014 EX 32 29 14 12 8 3 2 64 21 109
2014 EX-01 29 38 15 13 5 0 0 67 18 55
2014 EX-02 22 26 17 4 26 4 0 50 32 23
2014 EX-03 28 22 17 22 0 11 0 56 25 18
2011 EX 29 39 6 7 12 2 5 73 20 113
2011 EX-01 27 38 7 12 12 0 5 68 25 60
2011 EX-02 22 39 4 4 22 4 4 67 29 23
2011 EX-03 38 48 5 0 5 5 0 90 5 21
2008 EX 31 34 12 13 10 0 0 65 23 86
2008 EX-01 29 31 10 14 17 0 0 60 31 42
2008 EX-02 26 30 22 13 9 0 0 57 22 23
2008 EX-03 36 55 9 0 0 0 0 91 0 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 36 47 13 2 1 1 0 84 3 95
2017 EX-01 33 48 13 4 0 2 0 83 4 48
2017 EX-02 12 53 29 0 6 0 0 65 6 17
2017 EX-03 34 61 6 0 0 0 0 94 0 18

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 34 48 12 4 1 1 0 83 5 94
2017 EX-01 38 45 13 4 0 0 0 83 4 47
2017 EX-02 12 53 24 0 6 6 0 69 6 17
2017 EX-03 22 62 6 10 0 0 0 84 10 18
2014 EX 46 37 10 3 1 4 0 86 4 109
2014 EX-01 40 44 13 4 0 0 0 84 4 55
2014 EX-02 48 22 13 4 4 8 0 76 10 23
2014 EX-03 39 44 6 0 0 11 0 94 0 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 32 47 14 4 2 1 0 80 6 94
2017 EX-01 33 44 19 2 0 2 0 79 2 48
2017 EX-02 12 53 18 12 6 0 0 65 18 17
2017 EX-03 28 56 6 6 5 0 0 84 10 18
2014 EX 50 36 6 5 2 1 0 87 6 109
2014 EX-01 38 46 7 7 2 0 0 84 9 55
2014 EX-02 52 30 9 0 4 4 0 86 5 23
2014 EX-03 56 33 6 6 0 0 0 89 6 18
2011 EX 39 43 6 9 3 0 0 82 12 113
2011 EX-01 38 47 8 3 3 0 0 85 7 60
2011 EX-02 35 35 9 17 4 0 0 70 22 23
2011 EX-03 38 48 0 14 0 0 0 86 14 21

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 56 40 1 2 0 0 0 97 2 94
2017 EX-01 50 46 2 2 0 0 0 96 2 48
2017 EX-02 41 53 0 6 0 0 0 94 6 17
2017 EX-03 67 33 0 0 0 0 0 100 0 18
2014 EX 64 32 2 1 1 0 0 96 2 109
2014 EX-01 62 35 2 2 0 0 0 96 2 55
2014 EX-02 52 39 4 0 4 0 0 91 4 23
2014 EX-03 72 28 0 0 0 0 0 100 0 18
2011 EX 66 26 4 1 3 0 0 92 4 113
2011 EX-01 68 25 2 0 5 0 0 93 5 60
2011 EX-02 48 35 13 4 0 0 0 83 4 23
2011 EX-03 67 29 5 0 0 0 0 95 0 21
2008 EX 52 28 9 7 5 0 0 79 11 87
2008 EX-01 48 26 10 10 7 0 0 74 17 42
2008 EX-02 52 30 9 4 4 0 0 83 9 23
2008 EX-03 50 33 17 0 0 0 0 83 0 12

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 63 29 5 3 0 0 0 91 3 94
2017 EX-01 60 29 8 2 0 0 0 90 2 48
2017 EX-02 41 41 6 12 0 0 0 82 12 17
2017 EX-03 73 27 0 0 0 0 0 100 0 18
2014 EX 62 26 9 2 1 0 0 88 3 109
2014 EX-01 62 25 11 2 0 0 0 87 2 55
2014 EX-02 35 39 17 4 4 0 0 74 9 23
2014 EX-03 72 28 0 0 0 0 0 100 0 18
2011 EX 63 25 8 1 3 0 0 88 4 112
2011 EX-01 62 27 7 2 3 0 0 88 5 60
2011 EX-02 55 27 14 0 5 0 0 82 5 22
2011 EX-03 71 19 10 0 0 0 0 90 0 21

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 55 37 4 3 0 0 0 93 3 94
2017 EX-01 52 40 6 2 0 0 0 92 2 48
2017 EX-02 29 59 6 6 0 0 0 88 6 17
2017 EX-03 67 27 0 6 0 0 0 94 6 18
2014 EX 61 33 5 2 0 0 0 94 2 109
2014 EX-01 60 34 5 0 0 0 0 95 0 55
2014 EX-02 35 48 9 9 0 0 0 83 9 23
2014 EX-03 67 33 0 0 0 0 0 100 0 18
2011 EX 63 29 4 0 4 1 0 93 4 112
2011 EX-01 59 32 5 0 3 0 0 92 3 59
2011 EX-02 57 26 4 0 9 4 0 86 9 23
2011 EX-03 71 29 0 0 0 0 0 100 0 21
2008 EX 58 26 5 8 3 0 0 84 12 86
2008 EX-01 55 26 7 10 2 0 0 81 12 42
2008 EX-02 59 14 5 14 9 0 0 73 23 22
2008 EX-03 67 33 0 0 0 0 0 100 0 12

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 49 29 15 4 2 1 0 79 6 94
2017 EX-01 52 33 13 2 0 0 0 85 2 48
2017 EX-02 35 41 12 6 6 0 0 76 12 17
2017 EX-03 45 22 22 10 0 0 0 67 10 18
2014 EX 48 30 11 6 4 2 0 79 9 109
2014 EX-01 44 38 9 5 4 0 0 82 9 55
2014 EX-02 44 26 13 4 9 4 0 73 14 23
2014 EX-03 44 28 11 11 0 6 0 76 12 18
2011 EX 56 25 6 5 4 4 0 83 10 113
2011 EX-01 58 27 5 5 3 2 0 86 8 60
2011 EX-02 43 26 4 13 13 0 0 70 26 23
2011 EX-03 57 19 14 0 0 10 0 84 0 21
2008 EX 48 27 14 2 6 3 0 77 8 86
2008 EX-01 48 26 10 5 10 2 0 76 15 42
2008 EX-02 45 23 23 0 5 5 0 71 5 22
2008 EX-03 58 33 8 0 0 0 0 92 0 12
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EX 37 28 35 95
2017 EX-01 33 33 33 48
2017 EX-02 47 18 35 17
2017 EX-03 44 22 34 18
2014 EX 35 31 34 109
2014 EX-01 33 33 35 55
2014 EX-02 39 26 35 23
2014 EX-03 50 22 28 18
2011 EX 32 37 31 113
2011 EX-01 37 40 23 60
2011 EX-02 35 26 39 23
2011 EX-03 24 38 38 21

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EX 21 38 41 0 0 0 34
2017 EX-01 19 44 38 0 0 0 16
2014 EX 11 45 34 5 9999 5 38
2014 EX-01 6 39 33 11 9999 11 18
2011 EX 28 31 33 8 9999 0 36
2011 EX-01 32 36 27 5 9999 0 22
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 7 93 95
2014 EX 11 89 109
2014 EX-01 9 91 55

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 16 15 20 5 1 32 12 54 11 95
2017 EX-01 10 10 27 0 0 42 10 43 0 48
2017 EX-02 6 18 18 18 0 29 12 40 30 17
2017 EX-03 17 28 11 10 6 17 11 62 22 18
2014 EX 30 10 16 5 3 30 6 64 12 109
2014 EX-01 31 7 11 2 2 38 9 72 7 55
2014 EX-02 13 13 22 13 4 26 9 40 26 23
2014 EX-03 22 17 28 0 0 33 0 58 0 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 27 38 18 4 1 9 2 74 6 95
2017 EX-01 25 40 19 0 0 17 0 78 0 48
2017 EX-02 6 35 29 18 0 6 6 47 20 17
2017 EX-03 22 50 17 5 6 0 0 73 10 18
2014 EX 40 24 22 4 2 8 0 70 6 109
2014 EX-01 38 22 24 4 2 11 0 67 6 55
2014 EX-02 17 35 26 9 4 9 0 57 14 23
2014 EX-03 44 33 17 0 0 6 0 82 0 18
2011 EX 38 37 13 1 3 7 1 82 4 112
2011 EX-01 36 34 15 2 5 8 0 76 7 59
2011 EX-02 30 48 17 0 0 4 0 82 0 23
2011 EX-03 38 43 10 0 0 5 5 89 0 21
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 4 12 4 1 3 0 76 65 17 95
2017 EX-01 6 17 6 2 6 0 63 61 22 48
2017 EX-02 0 6 0 0 0 0 94 100 0 17
2017 EX-03 0 6 6 0 0 0 89 50 0 18
2014 EX 7 12 2 2 0 3 74 84 8 109
2014 EX-01 11 18 0 2 0 5 64 94 6 55
2014 EX-02 4 8 4 0 0 0 83 75 0 23
2014 EX-03 0 6 0 6 0 0 89 50 50 18
2011 EX 6 12 3 4 2 1 72 68 23 113
2011 EX-01 7 15 3 7 0 2 67 68 21 60
2011 EX-02 4 13 4 0 9 0 70 57 29 23
2011 EX-03 10 10 0 5 0 0 76 80 20 21
2008 EX 6 9 13 5 2 0 66 43 20 87
2008 EX-01 7 14 19 5 2 0 52 45 15 42
2008 EX-02 4 4 4 0 4 0 83 50 25 23
2008 EX-03 0 8 8 0 0 0 83 50 0 12

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 5 7 9 0 1 33 45 57 4 94
2017 EX-01 2 2 9 0 0 40 47 33 0 47
2017 EX-02 0 12 18 0 0 29 41 40 0 17
2017 EX-03 11 17 0 0 5 17 50 85 15 18
2014 EX 7 4 6 3 1 26 52 52 17 109
2014 EX-01 5 5 5 5 2 29 47 46 31 55
2014 EX-02 9 4 4 0 0 17 65 75 0 23
2014 EX-03 6 0 11 0 0 44 39 33 0 18
2011 EX 8 4 9 5 2 22 50 42 26 113
2011 EX-01 8 2 15 7 2 20 47 30 25 60
2011 EX-02 0 4 4 4 4 30 52 25 50 23
2011 EX-03 19 10 0 0 0 14 57 100 0 21

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 4 10 3 1 0 11 71 76 6 94
2017 EX-01 4 13 4 2 0 17 60 73 9 47
2017 EX-02 0 6 0 0 0 6 88 100 0 17
2017 EX-03 0 6 6 0 0 6 83 50 0 18
2014 EX 7 9 7 1 0 4 72 67 4 109
2014 EX-01 9 13 7 2 0 7 62 71 6 55
2014 EX-02 9 4 8 0 0 0 78 61 0 23
2014 EX-03 0 11 6 0 0 0 83 67 0 18
2011 EX 7 9 3 4 1 4 73 69 19 113
2011 EX-01 8 12 3 5 0 5 67 71 18 60
2011 EX-02 0 9 4 4 4 9 70 40 40 23
2011 EX-03 14 5 0 0 0 0 81 100 0 21
2008 EX 8 9 14 1 2 2 63 50 10 87
2008 EX-01 10 12 17 2 2 5 52 50 11 42
2008 EX-02 9 0 9 0 4 0 78 40 20 23
2008 EX-03 8 8 0 0 0 0 83 100 0 12

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 8 12 2 2 0 8 67 83 9 95
2017 EX-01 10 10 4 2 0 15 58 77 8 48
2017 EX-02 6 6 0 0 0 6 82 100 0 17
2017 EX-03 0 22 0 6 0 0 72 80 20 18
2014 EX 7 9 6 5 2 2 68 55 24 109
2014 EX-01 9 15 4 5 4 2 62 65 25 55
2014 EX-02 9 0 13 13 0 4 61 25 38 23
2014 EX-03 0 11 6 0 0 0 83 67 0 18
2011 EX 8 12 4 5 2 4 65 66 23 113
2011 EX-01 10 17 3 8 0 5 57 70 22 60
2011 EX-02 0 9 4 0 9 9 70 40 40 23
2011 EX-03 14 10 5 0 0 0 71 83 0 21
2008 EX 14 8 10 5 7 2 54 50 26 87
2008 EX-01 14 10 12 10 7 5 43 45 32 42
2008 EX-02 9 4 9 0 13 0 65 38 38 23
2008 EX-03 17 8 0 0 0 0 75 100 0 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 17 16 13 4 0 36 15 66 8 95
2017 EX-01 15 8 19 0 0 44 15 55 0 48
2017 EX-02 0 24 12 12 0 41 12 50 25 17
2017 EX-03 22 28 6 10 0 17 17 76 16 18
2014 EX 23 13 12 3 0 43 6 71 5 109
2014 EX-01 24 13 7 2 0 49 5 80 4 55
2014 EX-02 17 17 17 9 0 31 9 57 14 23
2014 EX-03 0 6 22 0 0 61 11 20 0 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 29 43 12 4 0 7 4 82 5 95
2017 EX-01 27 46 13 0 0 13 2 85 0 48
2017 EX-02 12 35 29 12 0 6 6 53 13 17
2017 EX-03 34 56 0 10 0 0 0 90 10 18
2014 EX 42 24 20 1 1 12 0 75 2 109
2014 EX-01 38 25 22 0 2 13 0 73 2 55
2014 EX-02 17 39 22 4 0 17 0 69 5 23
2014 EX-03 50 17 22 0 0 11 0 75 0 18
2011 EX 49 33 8 2 2 6 1 88 4 113
2011 EX-01 45 32 10 2 3 8 0 84 5 60
2011 EX-02 43 39 13 4 0 0 0 83 4 23
2011 EX-03 52 38 0 0 0 5 5 100 0 21
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 34 26 25 11 3 1 0 61 14 95
2017 EX-01 27 27 33 8 2 2 0 55 11 48
2017 EX-02 59 24 12 6 0 0 0 82 6 17
2017 EX-03 33 34 17 11 6 0 0 66 17 18

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 5 18 25 29 22 0 0 23 51 95
2017 EX-01 4 17 27 27 25 0 0 21 52 48
2017 EX-02 0 18 18 41 24 0 0 18 65 17
2017 EX-03 6 17 34 22 22 0 0 22 44 18

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 11 22 32 21 14 0 1 33 35 95
2017 EX-01 8 25 23 29 13 0 2 34 43 48
2017 EX-02 6 12 41 18 24 0 0 18 41 17
2017 EX-03 6 17 50 11 16 0 0 22 27 18

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 12 20 35 20 14 0 0 32 34 95
2017 EX-01 10 19 35 19 17 0 0 29 35 48
2017 EX-02 18 18 12 35 18 0 0 35 53 17
2017 EX-03 6 17 50 17 10 0 0 22 27 18

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 8 27 26 20 18 0 0 36 38 95
2017 EX-01 10 25 21 23 21 0 0 35 44 48
2017 EX-02 6 29 24 18 24 0 0 35 41 17
2017 EX-03 6 28 34 17 16 0 0 34 33 18

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 5 21 44 15 15 0 0 27 30 94
2017 EX-01 4 21 43 15 17 0 0 26 32 47
2017 EX-02 12 12 41 24 12 0 0 24 35 17
2017 EX-03 6 17 50 11 16 0 0 22 27 18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 31 40 17 10 2 0 0 71 12 94
2017 EX-01 30 43 17 6 4 0 0 72 11 47
2017 EX-02 18 41 12 29 0 0 0 59 29 17
2017 EX-03 22 50 22 6 0 0 0 72 6 18

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 15 35 35 12 3 0 0 50 15 94
2017 EX-01 15 38 28 15 4 0 0 53 19 47
2017 EX-02 6 24 53 12 6 0 0 29 18 17
2017 EX-03 6 38 45 11 0 0 0 44 11 18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 22 43 21 10 4 0 0 65 14 94
2017 EX-01 19 45 26 6 4 0 0 64 11 47
2017 EX-02 24 18 24 24 12 0 0 41 35 17
2017 EX-03 11 67 16 6 0 0 0 78 6 18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 24 37 25 11 3 0 0 62 14 94
2017 EX-01 21 40 21 11 6 0 0 62 17 47
2017 EX-02 18 35 24 24 0 0 0 53 24 17
2017 EX-03 22 39 39 0 0 0 0 61 0 18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 79 15 3 3 0 0 0 94 3 95
2017 EX-01 77 19 4 0 0 0 0 96 0 48
2017 EX-02 82 12 0 6 0 0 0 94 6 17
2017 EX-03 72 17 0 11 0 0 0 89 11 18

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 87 9 2 0 0 0 1 98 0 95
2017 EX-01 92 6 0 0 0 0 2 100 0 48
2017 EX-02 82 18 0 0 0 0 0 100 0 17
2017 EX-03 73 16 11 0 0 0 0 89 0 18

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 70 22 6 1 0 0 0 93 1 94
2017 EX-01 73 19 6 2 0 0 0 92 2 48
2017 EX-02 47 47 6 0 0 0 0 94 0 17
2017 EX-03 70 18 12 0 0 0 0 88 0 17

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 71 16 11 2 0 0 0 87 2 94
2017 EX-01 70 17 11 2 0 0 0 87 2 47
2017 EX-02 76 6 12 6 0 0 0 82 6 17
2017 EX-03 67 22 10 0 0 0 0 90 0 18

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 52 26 17 3 0 0 2 80 3 95
2017 EX-01 56 27 10 2 0 0 4 87 2 48
2017 EX-02 47 24 24 6 0 0 0 71 6 17
2017 EX-03 39 27 28 6 0 0 0 66 6 18

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 57 35 5 2 0 0 1 93 2 95
2017 EX-01 56 33 6 2 0 0 2 91 2 48
2017 EX-02 41 53 6 0 0 0 0 94 0 17
2017 EX-03 56 38 0 6 0 0 0 94 6 18

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 94 3 1 2 0 0 0 97 2 95
2017 EX-01 92 4 2 2 0 0 0 96 2 48
2017 EX-02 94 0 0 6 0 0 0 94 6 17
2017 EX-03 94 6 0 0 0 0 0 100 0 18

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 61 20 17 2 0 0 0 81 2 95
2017 EX-01 56 21 21 2 0 0 0 77 2 48
2017 EX-02 65 18 12 6 0 0 0 82 6 17
2017 EX-03 62 22 17 0 0 0 0 83 0 18

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 5 20 47 22 5 0 0 25 27 95
2017 EX-01 2 19 52 21 6 0 0 21 27 48
2017 EX-02 12 18 35 24 12 0 0 29 35 17
2017 EX-03 0 22 45 33 0 0 0 22 33 18

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 13 21 38 18 9 1 0 28 34 95
2017 EX-01 19 19 46 10 4 2 0 15 38 48
2017 EX-02 12 35 29 18 6 0 0 24 47 17
2017 EX-03 6 22 34 34 6 0 0 39 27 18

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 27 54 11 8 0 0 0 81 8 95
2017 EX-01 27 54 8 10 0 0 0 81 10 48
2017 EX-02 12 59 24 6 0 0 0 71 6 17
2017 EX-03 17 67 6 10 0 0 0 84 10 18

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 20 41 19 18 1 1 0 62 19 95
2017 EX-01 17 42 21 17 2 2 0 60 19 48
2017 EX-02 6 47 18 29 0 0 0 53 29 17
2017 EX-03 17 34 28 22 0 0 0 50 22 18
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 5 95 94
2014 EX-03 0 100 18
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 33 19 21 11 4 12 1 37 63 95
2017 EX-01 29 13 25 15 4 15 0 34 66 48
2017 EX-02 29 24 18 6 6 12 6 36 64 17
2017 EX-03 50 34 11 6 0 0 0 50 50 18

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 13 52
2017 EX-01 11 27

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 27 52
2017 EX-01 33 27

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 8 52
2017 EX-01 11 27

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EX 25 52
2017 EX-01 33 27

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EX 10 52
2017 EX-01 11 27

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EX 50 52
2017 EX-01 44 27

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EX 29 37 20 10 2 2 49
2017 EX-01 31 27 27 15 0 0 26

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 23 23 17 13 2 0 21 58 20 52
2017 EX-01 15 30 22 15 4 0 15 52 22 27

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 4 8 12 23 23 0 31 17 67 52
2017 EX-01 0 7 11 22 37 0 22 10 76 27
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