2017 Public Service Employee Survey Results for Department of Finance Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 31 55 10 5 0 0 0 85 5 20
2017 CS-03 33 50 8 8 0 0 0 83 8 12
2014 CS 33 40 7 20 0 0 0 73 20 15
2008 CS 48 29 12 9 2 0 0 78 10 58
2008 CS-02 48 34 14 3 0 0 0 83 3 29
2008 CS-03 44 33 6 11 6 0 0 78 17 18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 75 25 0 0 0 0 0 100 0 20
2017 CS-03 83 17 0 0 0 0 0 100 0 12
2014 CS 71 21 0 7 0 0 0 93 7 14
2008 CS 60 29 9 0 0 0 2 91 0 58
2008 CS-02 59 34 7 0 0 0 0 93 0 29
2008 CS-03 67 28 6 0 0 0 0 94 0 18

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 65 30 5 0 0 0 0 95 0 20
2017 CS-03 67 25 8 0 0 0 0 92 0 12
2014 CS 50 21 14 14 0 0 0 71 14 14
2008 CS 41 29 10 10 9 0 0 71 19 58
2008 CS-02 34 31 14 10 10 0 0 66 21 29
2008 CS-03 56 17 6 17 6 0 0 72 22 18

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 30 15 15 0 0 0 70 15 20
2017 CS-03 33 25 25 17 0 0 0 58 17 12
2014 CS 29 29 14 29 0 0 0 57 29 14

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 30 35 10 0 0 0 55 10 20
2017 CS-03 25 17 42 17 0 0 0 42 17 12
2014 CS 14 50 36 0 0 0 0 64 0 14
2008 CS 24 45 21 7 3 0 0 69 10 58
2008 CS-02 31 38 17 10 3 0 0 69 14 29
2008 CS-03 28 39 22 6 6 0 0 67 11 18

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 31 45 20 0 5 0 0 75 5 20
2017 CS-03 33 42 25 0 0 0 0 75 0 12
2014 CS 40 33 13 0 7 7 0 79 7 15
2008 CS 40 40 12 7 2 0 0 79 9 58
2008 CS-02 31 41 14 10 3 0 0 72 14 29
2008 CS-03 39 50 6 6 0 0 0 89 6 18

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 63 5 5 0 0 0 90 5 19
2017 CS-03 27 64 9 0 0 0 0 91 0 11
2014 CS 47 47 0 0 7 0 0 93 7 15
2008 CS 40 47 10 2 2 0 0 86 3 58
2008 CS-02 41 41 14 0 3 0 0 83 3 29
2008 CS-03 33 50 11 6 0 0 0 83 6 18

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 50 5 5 0 0 0 90 5 20
2017 CS-03 33 58 8 0 0 0 0 92 0 12
2014 CS 40 33 27 0 0 0 0 73 0 15

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 45 20 5 5 0 0 70 10 20
2017 CS-03 8 50 25 8 8 0 0 58 17 12
2014 CS 47 33 7 7 7 0 0 80 13 15

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 50 5 15 10 0 5 69 26 20
2017 CS-03 17 42 8 25 8 0 0 58 33 12
2014 CS 33 40 13 7 7 0 0 73 13 15
2008 CS 41 40 5 7 2 2 3 85 9 58
2008 CS-02 52 34 3 7 0 0 3 89 7 29
2008 CS-03 28 50 11 6 0 6 0 82 6 18

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 25 45 15 10 5 0 0 70 15 20
2017 CS-03 42 25 17 8 8 0 0 67 17 12
2014 CS 33 33 13 13 7 0 0 67 20 15
2008 CS 28 40 22 7 3 0 0 67 10 58
2008 CS-02 21 38 31 7 3 0 0 59 10 29
2008 CS-03 28 44 17 6 6 0 0 72 11 18

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 10 50 25 15 0 0 0 60 15 20
2017 CS-03 8 50 25 17 0 0 0 58 17 12
2014 CS 27 20 20 20 13 0 0 47 33 15

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 25 45 20 10 0 0 0 70 10 20
2017 CS-03 33 25 25 17 0 0 0 58 17 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 31 45 20 5 0 0 0 75 5 20
2017 CS-03 33 33 25 8 0 0 0 67 8 12
2014 CS 33 40 13 7 7 0 0 73 13 15
2008 CS 33 41 16 7 3 0 0 74 10 58
2008 CS-02 31 38 24 3 3 0 0 69 7 29
2008 CS-03 22 50 11 11 6 0 0 72 17 18

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 43 16 10 10 0 0 63 21 19
2017 CS-03 25 33 17 8 17 0 0 58 25 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 55 30 10 5 0 0 0 85 5 20
2017 CS-03 67 25 8 0 0 0 0 92 0 12
2014 CS 53 40 0 7 0 0 0 93 7 15

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 60 15 5 5 0 0 75 10 20
2017 CS-03 17 58 17 0 8 0 0 75 8 12
2014 CS 33 33 13 7 7 0 7 71 14 15

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 31 40 25 5 0 0 0 70 5 20
2017 CS-03 33 33 25 8 0 0 0 67 8 12
2014 CS 40 27 20 0 13 0 0 67 13 15

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 65 15 0 5 0 0 80 5 20
2017 CS-03 17 50 25 0 8 0 0 67 8 12
2014 CS 40 20 7 27 7 0 0 60 33 15

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 35 40 20 0 5 0 0 75 5 20
2017 CS-03 33 33 25 0 8 0 0 67 8 12
2014 CS 33 53 13 0 0 0 0 87 0 15
2008 CS 36 36 17 9 2 0 0 72 10 58
2008 CS-02 31 31 28 7 3 0 0 62 10 29
2008 CS-03 33 50 6 11 0 0 0 83 11 18

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 16 55 15 5 10 0 0 70 15 20
2017 CS-03 8 67 8 8 8 0 0 75 17 12
2014 CS 13 27 40 7 13 0 0 40 20 15
2008 CS 22 47 22 7 0 2 0 70 7 58
2008 CS-02 24 52 14 7 0 3 0 79 7 29
2008 CS-03 17 39 39 6 0 0 0 56 6 18

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 35 15 35 0 0 0 35 50 20
2017 CS-03 17 25 17 42 0 0 0 42 42 12
2014 CS 20 40 33 0 7 0 0 7 60 15
2008 CS 28 29 34 9 0 0 0 9 57 58
2008 CS-02 28 31 34 7 0 0 0 7 59 29
2008 CS-03 33 22 33 11 0 0 0 11 56 18

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 5 20 30 40 5 0 0 45 25 20
2017 CS-03 8 17 25 42 8 0 0 50 25 12
2014 CS 27 20 27 13 13 0 0 27 47 15
2008 CS 23 23 21 21 11 2 0 32 46 57
2008 CS-02 21 17 28 21 10 3 0 32 39 29
2008 CS-03 24 35 12 18 12 0 0 29 59 17

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 10 21 37 16 10 0 5 28 33 19
2017 CS-03 9 27 27 9 18 0 9 30 40 11
2014 CS 13 33 40 0 13 0 0 13 47 15
2008 CS 24 24 29 19 2 2 0 21 49 58
2008 CS-02 31 21 38 7 0 3 0 7 54 29
2008 CS-03 17 28 28 28 0 0 0 28 44 18

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 20 30 25 11 15 0 0 26 50 20
2017 CS-03 17 33 25 8 17 0 0 25 50 12
2014 CS 7 33 47 0 13 0 0 13 40 15
2008 CS 9 29 34 17 9 0 2 26 39 58
2008 CS-02 14 24 41 17 3 0 0 21 38 29
2008 CS-03 6 33 28 22 6 0 6 29 41 18

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 10 60 5 11 10 0 5 22 73 20
2017 CS-03 8 67 0 0 17 0 8 18 82 12
2014 CS 40 27 20 0 13 0 0 13 67 15
2008 CS 31 22 26 17 3 0 0 21 53 58
2008 CS-02 28 28 24 21 0 0 0 21 55 29
2008 CS-03 44 11 22 22 0 0 0 22 56 18

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 5 35 20 21 15 0 5 37 42 20
2017 CS-03 0 42 8 17 25 0 8 45 45 12
2014 CS 0 33 20 27 20 0 0 47 33 15
2008 CS 32 18 21 21 7 2 0 29 50 57
2008 CS-02 32 21 14 25 4 4 0 30 56 28
2008 CS-03 28 17 28 17 11 0 0 28 44 18

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 30 20 21 5 0 10 28 50 20
2017 CS-03 8 42 17 17 8 0 8 27 55 12
2014 CS 20 13 53 0 13 0 0 13 33 15
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 55 45 0 0 0 0 0 100 0 20
2017 CS-03 75 25 0 0 0 0 0 100 0 12
2014 CS 53 40 0 7 0 0 0 93 7 15
2008 CS 55 26 5 9 5 0 0 81 14 58
2008 CS-02 41 28 10 14 7 0 0 69 21 29
2008 CS-03 78 17 0 0 6 0 0 94 6 18

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 35 10 5 0 5 5 83 6 20
2017 CS-03 42 33 8 8 0 8 0 82 9 12
2014 CS 47 33 20 0 0 0 0 80 0 15

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 65 25 5 0 5 0 0 90 5 20
2017 CS-03 67 25 0 0 8 0 0 92 8 12
2014 CS 67 27 0 7 0 0 0 93 7 15

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 35 40 15 10 0 0 0 75 10 20
2017 CS-03 25 33 25 17 0 0 0 58 17 12
2014 CS 33 33 13 20 0 0 0 67 20 15
2008 CS 26 40 14 9 9 2 2 68 18 58
2008 CS-02 21 41 14 14 7 3 0 64 21 29
2008 CS-03 17 33 22 6 17 0 6 53 24 18

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 30 20 5 5 0 0 70 10 20
2017 CS-03 33 33 25 8 0 0 0 67 8 12
2014 CS 47 20 27 0 7 0 0 67 7 15
2008 CS 21 38 9 14 9 9 2 65 25 58
2008 CS-02 17 28 3 21 14 17 0 54 42 29
2008 CS-03 28 28 22 11 6 0 6 59 18 18

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 16 25 30 0 10 10 10 50 12 20
2017 CS-03 17 25 25 0 17 8 8 50 20 12
2014 CS 13 27 20 13 7 7 13 50 25 15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 60 30 0 10 0 0 0 90 10 20
2017 CS-03 58 25 0 17 0 0 0 83 17 12
2014 CS 40 47 0 7 7 0 0 87 13 15
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 63 16 21 0 0 0 0 79 0 19
2017 CS-03 64 9 27 0 0 0 0 73 0 11
2014 CS 47 27 13 7 7 0 0 73 13 15
2008 CS 22 31 16 22 9 0 0 53 31 58
2008 CS-02 17 41 14 21 7 0 0 59 28 29
2008 CS-03 28 22 22 17 11 0 0 50 28 18

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 65 20 5 5 0 5 0 90 5 20
2017 CS-03 67 17 8 8 0 0 0 83 8 12
2014 CS 53 40 0 7 0 0 0 93 7 15
2008 CS 29 38 9 19 5 0 0 67 24 58
2008 CS-02 24 38 7 24 7 0 0 62 31 29
2008 CS-03 39 33 17 6 6 0 0 72 11 18

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 55 30 5 10 0 0 0 85 10 20
2017 CS-03 58 25 8 8 0 0 0 83 8 12
2014 CS 53 33 7 0 7 0 0 87 7 15
2008 CS 26 38 9 17 10 0 0 64 28 58
2008 CS-02 24 34 10 21 10 0 0 59 31 29
2008 CS-03 39 28 11 6 17 0 0 67 22 18

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 85 15 0 0 0 0 0 100 0 20
2017 CS-03 92 8 0 0 0 0 0 100 0 12
2014 CS 80 13 7 0 0 0 0 93 0 15
2008 CS 78 14 0 7 2 0 0 91 9 58
2008 CS-02 72 14 0 14 0 0 0 86 14 29
2008 CS-03 94 6 0 0 0 0 0 100 0 18

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 60 20 10 10 0 0 0 80 10 20
2017 CS-03 67 17 8 8 0 0 0 83 8 12
2014 CS 67 20 7 7 0 0 0 87 7 15

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 60 25 10 5 0 0 0 85 5 20
2017 CS-03 67 17 8 8 0 0 0 83 8 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 65 25 5 0 5 0 0 90 5 20
2017 CS-03 83 0 8 0 8 0 0 83 8 12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 70 15 10 0 5 0 0 85 5 20
2017 CS-03 75 8 8 0 8 0 0 83 8 12
2014 CS 73 20 0 7 0 0 0 93 7 15
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 45 25 15 5 0 10 0 78 6 20
2017 CS-03 42 25 17 8 0 8 0 73 9 12
2014 CS 27 33 27 7 0 7 0 64 7 15

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 31 35 15 20 0 0 0 65 20 20
2017 CS-03 33 25 17 25 0 0 0 58 25 12
2014 CS 20 27 27 27 0 0 0 47 27 15
2008 CS 5 21 36 12 24 2 0 26 37 58
2008 CS-02 7 14 45 3 28 3 0 21 32 29
2008 CS-03 0 17 33 28 22 0 0 17 50 18

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 31 30 20 10 5 5 0 63 16 20
2017 CS-03 33 25 25 8 8 0 0 58 17 12
2014 CS 20 27 27 27 0 0 0 47 27 15
2008 CS 7 9 17 33 24 10 0 17 63 58
2008 CS-02 7 10 21 24 28 10 0 19 58 29
2008 CS-03 0 6 17 33 28 17 0 7 73 18

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 35 30 10 10 10 5 0 69 21 20
2017 CS-03 33 25 17 17 8 0 0 58 25 12
2014 CS 33 13 20 20 7 7 0 50 29 15
2008 CS 7 14 17 26 24 12 0 24 57 58
2008 CS-02 3 17 21 17 24 17 0 25 50 29
2008 CS-03 0 11 22 28 28 11 0 13 63 18

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 50 15 5 5 0 0 75 10 20
2017 CS-03 25 42 25 0 8 0 0 67 8 12
2014 CS 27 20 7 40 7 0 0 47 47 15
2008 CS 2 26 19 31 21 2 0 28 53 58
2008 CS-02 3 24 21 31 17 3 0 29 50 29
2008 CS-03 0 11 22 39 28 0 0 11 67 18
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 55 10 5 0 5 0 84 5 20
2017 CS-03 25 50 8 8 0 8 0 82 9 12
2014 CS 13 33 7 33 7 7 0 50 43 15

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 31 55 10 0 0 0 5 90 0 20
2017 CS-03 25 58 8 0 0 0 8 91 0 12
2014 CS 33 40 13 7 0 7 0 79 7 15

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 50 35 10 5 0 0 0 85 5 20
2017 CS-03 42 33 17 8 0 0 0 75 8 12
2014 CS 33 33 13 7 7 0 7 71 14 15
2008 CS 11 39 14 21 4 7 4 56 28 56
2008 CS-02 11 46 14 18 4 7 0 62 23 28
2008 CS-03 0 35 18 24 6 12 6 43 36 17

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 31 40 20 0 5 5 0 74 5 20
2017 CS-03 33 33 17 0 8 8 0 73 9 12
2014 CS 33 47 13 0 0 7 0 86 0 15

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 35 15 10 15 10 5 53 29 20
2017 CS-03 8 50 17 0 25 0 0 58 25 12
2014 CS 20 40 0 33 7 0 0 60 40 15

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 45 40 10 5 0 0 0 85 5 20
2017 CS-03 67 33 0 0 0 0 0 100 0 12
2014 CS 33 40 20 7 0 0 0 73 7 15

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 65 30 5 0 0 0 0 95 0 20
2017 CS-03 83 8 8 0 0 0 0 92 0 12
2014 CS 40 60 0 0 0 0 0 100 0 15
2008 CS 62 21 7 9 0 2 0 84 9 58
2008 CS-02 55 24 7 14 0 0 0 79 14 29
2008 CS-03 78 11 6 0 0 6 0 94 0 18

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 25 25 20 5 0 0 50 25 20
2017 CS-03 25 25 25 17 8 0 0 50 25 12
2014 CS 27 40 13 20 0 0 0 67 20 15
2008 CS 21 29 28 14 9 0 0 50 22 58
2008 CS-02 21 31 24 14 10 0 0 52 24 29
2008 CS-03 22 22 28 17 11 0 0 44 28 18

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 16 30 10 15 25 0 5 48 42 20
2017 CS-03 17 17 17 25 25 0 0 33 50 12
2014 CS 20 7 27 33 13 0 0 27 47 15
2008 CS 5 31 21 14 29 0 0 36 43 58
2008 CS-02 7 41 7 14 31 0 0 48 45 29
2008 CS-03 0 17 33 17 33 0 0 17 50 18

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 45 10 30 0 0 0 60 30 20
2017 CS-03 17 33 17 33 0 0 0 50 33 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 45 10 5 0 0 0 85 5 20
2017 CS-03 42 42 17 0 0 0 0 83 0 12
2014 CS 33 40 20 7 0 0 0 73 7 15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 31 50 10 10 0 0 0 80 10 20
2017 CS-03 25 58 8 8 0 0 0 83 8 12
2014 CS 47 13 33 7 0 0 0 60 7 15

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 35 15 10 0 0 0 75 10 20
2017 CS-03 42 33 17 8 0 0 0 75 8 12
2014 CS 53 27 13 7 0 0 0 80 7 15
2008 CS 21 38 26 10 5 0 0 59 16 58
2008 CS-02 28 34 21 10 7 0 0 62 17 29
2008 CS-03 11 39 33 11 6 0 0 50 17 18

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 30 15 15 0 0 0 70 15 20
2017 CS-03 42 17 17 25 0 0 0 58 25 12
2014 CS 33 27 20 20 0 0 0 60 20 15

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 35 10 10 5 0 0 75 15 20
2017 CS-03 42 17 17 17 8 0 0 58 25 12
2014 CS 33 27 20 20 0 0 0 60 20 15
2008 CS 17 45 21 9 9 0 0 62 17 58
2008 CS-02 10 52 17 10 10 0 0 62 21 29
2008 CS-03 17 44 33 0 6 0 0 61 6 18

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 35 25 5 25 5 0 5 63 31 20
2017 CS-03 33 25 0 33 8 0 0 58 42 12
2014 CS 27 20 33 13 7 0 0 47 20 15
2008 CS 17 28 22 16 17 0 0 45 33 58
2008 CS-02 10 38 24 14 14 0 0 48 28 29
2008 CS-03 22 17 28 17 17 0 0 39 33 18
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CS 30 26 45 20
2017 CS-03 33 25 42 12
2014 CS 20 33 47 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 6 45 15 5 0 15 15 72 7 20
2017 CS-03 0 42 25 8 0 8 17 56 11 12
2014 CS 13 13 27 13 0 13 20 40 20 15

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 55 5 5 0 10 5 88 6 20
2017 CS-03 8 58 8 8 0 8 8 80 10 12
2014 CS 27 40 13 7 0 13 0 77 8 15
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 60 25 5 0 0 0 70 5 20
2017 CS-03 8 67 25 0 0 0 0 75 0 12
2014 CS 27 40 20 7 7 0 0 67 13 15
2008 CS 21 55 9 10 3 2 0 77 14 58
2008 CS-02 14 62 10 10 0 3 0 79 11 29
2008 CS-03 28 44 6 17 6 0 0 72 22 18

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 6 25 25 0 0 25 20 55 0 20
2017 CS-03 0 25 33 0 0 25 17 43 0 12
2014 CS 13 13 33 13 0 7 20 36 18 15

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 45 15 0 0 15 0 83 0 20
2017 CS-03 25 33 17 0 0 25 0 78 0 12
2014 CS 33 27 27 7 0 0 7 64 7 15
2008 CS 33 41 7 7 2 10 0 83 10 58
2008 CS-02 31 38 10 7 0 14 0 80 8 29
2008 CS-03 44 28 0 11 6 11 0 81 19 18

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 50 15 5 0 10 0 78 6 20
2017 CS-03 17 42 25 8 0 8 0 64 9 12
2014 CS 33 27 27 7 0 7 0 64 7 15
2008 CS 17 40 21 12 3 7 0 61 17 58
2008 CS-02 24 41 10 21 0 3 0 68 21 29
2008 CS-03 6 28 33 6 11 17 0 40 20 18
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 0 100 20
2017 CS-03 0 100 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 30 5 0 0 25 30 89 0 20
2017 CS-03 8 25 8 0 0 25 33 80 0 12
2014 CS 13 7 27 7 0 20 27 38 13 15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 42 5 0 0 16 11 93 0 19
2017 CS-03 25 33 8 0 0 17 17 88 0 12
2014 CS 33 13 40 0 0 7 7 54 0 15
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 25 21 20 10 15 5 5 50 28 20
2017 CS-03 42 0 17 17 17 0 8 45 36 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 0 31 25 30 15 0 0 31 45 20
2017 CS-03 0 17 33 33 17 0 0 17 50 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 5 31 25 15 25 0 0 35 40 20
2017 CS-03 0 33 25 17 25 0 0 33 42 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 16 25 15 15 25 5 0 43 42 20
2017 CS-03 8 33 8 17 25 8 0 45 45 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 20 40 10 10 10 0 10 67 22 20
2017 CS-03 17 50 17 0 8 0 8 73 9 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 31 40 5 5 0 5 48 10 20
2017 CS-03 8 25 42 8 8 0 8 36 18 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 31 30 20 5 5 0 10 67 11 20
2017 CS-03 25 25 25 8 8 0 8 55 18 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 20 40 15 25 0 0 0 60 25 20
2017 CS-03 25 33 17 25 0 0 0 58 25 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 45 25 5 10 0 0 60 15 20
2017 CS-03 17 42 25 8 8 0 0 58 17 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 25 55 10 10 0 0 0 80 10 20
2017 CS-03 25 58 8 8 0 0 0 83 8 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 70 15 5 5 0 0 5 90 5 20
2017 CS-03 58 17 8 8 0 0 8 82 9 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 90 10 0 0 0 0 0 100 0 20
2017 CS-03 100 0 0 0 0 0 0 100 0 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 55 40 0 0 5 0 0 95 5 20
2017 CS-03 42 50 0 0 8 0 0 92 8 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 60 25 10 5 0 0 0 85 5 20
2017 CS-03 50 33 8 8 0 0 0 83 8 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 65 15 0 0 0 0 20 100 0 20
2017 CS-03 58 8 0 0 0 0 33 100 0 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 65 25 0 0 5 0 5 95 5 20
2017 CS-03 58 25 0 0 8 0 8 91 9 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 80 15 0 0 0 0 5 100 0 20
2017 CS-03 75 17 0 0 0 0 8 100 0 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 55 35 0 5 0 0 5 95 5 20
2017 CS-03 50 33 0 8 0 0 8 91 9 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 10 45 20 0 0 0 35 20 20
2017 CS-03 25 8 33 33 0 0 0 33 33 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 10 15 40 25 11 0 0 35 25 20
2017 CS-03 17 17 33 25 8 0 0 33 33 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 65 15 5 0 5 0 79 5 20
2017 CS-03 8 58 17 8 0 8 0 73 9 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 16 45 20 15 0 5 0 63 16 20
2017 CS-03 17 33 25 17 0 8 0 55 18 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 35 26 25 10 5 0 0 35 65 20
2017 CS-03 50 25 8 8 8 0 0 50 50 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 CS 9 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CS 33 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CS 0 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 CS 58 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 CS 16 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 CS 41 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 CS 8 34 16 16 25 0 12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 24 30 0 8 15 0 23 70 30 13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 16 0 0 30 38 0 15 19 81 13
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