2017 Public Service Employee Survey Results for Department of Finance Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	34	5	4	0	91	4	75
2017	AS-01	55	37	8	0	0	92	0	13
2017	AS-02	56	44	0	0	0	100	0	25
2017	AS-04	35	36	14	14	0	71	14	14
2014	AS	48	38	2	12	0	86	12	93
2014	AS-01	54	42	0	4	0	96	4	24
2014	AS-02	49	45	0	6	0	94	6	35
2014	AS-04	60	20	0	20	0	80	20	10
2011	AS	41	47	3	6	2	89	8	97
2011	AS-01	59	24	6	6	6	82	12	17
2011	AS-02	41	53	0	6	0	94	6	34
2011	AS-03	31	54	8	0	8	85	8	13
2011	AS-04	43	43	5	10	0	86	10	21
2008	AS	55	39	0	6	1	94	6	124
2008	AS-01	79	18	0	4	0	96	4	28
2008	AS-02	44	49	0	7	0	93	7	43
2008	AS-03	39	50	0	6	6	89	11	18
2008	AS-04	44	44	0	11	0	89	11	18
2008	AS-05	73	27	0	0	0	100	0	11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	78	20	1	0	0	0	0	99	0	75
2017	AS-01	76	16	8	0	0	0	0	92	0	13
2017	AS-02	80	20	0	0	0	0	0	100	0	25
2017	AS-04	65	35	0	0	0	0	0	100	0	14
2014	AS	62	30	3	1	0	2	1	96	1	93
2014	AS-01	66	34	0	0	0	0	0	100	0	24
2014	AS-02	63	29	3	0	0	3	3	97	0	35
2014	AS-04	60	40	0	0	0	0	0	100	0	10
2011	AS	73	22	3	2	0	0	0	95	2	97
2011	AS-01	88	0	6	6	0	0	0	88	6	17
2011	AS-02	62	35	3	0	0	0	0	97	0	34
2011	AS-03	85	0	8	8	0	0	0	85	8	13
2011	AS-04	76	24	0	0	0	0	0	100	0	21
2008	AS	75	22	2	1	1	0	0	97	2	124
2008	AS-01	75	21	0	0	4	0	0	96	4	28
2008	AS-02	77	21	2	0	0	0	0	98	0	43
2008	AS-03	56	39	0	6	0	0	0	94	6	18
2008	AS-04	78	17	6	0	0	0	0	94	0	18
2008	AS-05	82	18	0	0	0	0	0	100	0	11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	63	25	4	6	0	1	89	7	75
2017	AS-01	40	45	8	0	0	8	91	0	13
2017	AS-02	52	28	4	16	0	0	80	16	25
2017	AS-04	64	29	7	0	0	0	93	0	14
2014	AS	53	29	5	10	1	2	84	11	93
2014	AS-01	63	16	4	8	0	8	87	9	24
2014	AS-02	54	29	3	14	0	0	83	14	35
2014	AS-04	30	40	0	20	10	0	70	30	10
2011	AS	62	27	3	8	0	0	89	8	97
2011	AS-01	76	18	0	6	0	0	94	6	17
2011	AS-02	56	32	0	12	0	0	88	12	34
2011	AS-03	62	23	15	0	0	0	85	0	13
2011	AS-04	62	29	5	5	0	0	90	5	21
2008	AS	53	31	7	5	5	0	84	10	123
2008	AS-01	50	29	11	0	11	0	79	11	28
2008	AS-02	58	26	5	7	5	0	84	12	43
2008	AS-03	56	33	6	0	6	0	89	6	18
2008	AS-04	47	35	6	12	0	0	82	12	17
2008	AS-05	45	36	9	9	0	0	82	9	11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	40	3	8	1	88	9	75
2017	AS-01	47	37	8	8	0	84	8	13
2017	AS-02	48	44	4	0	4	92	4	25
2017	AS-04	57	29	0	15	0	85	15	14
2014	AS	43	30	12	8	8	73	15	93
2014	AS-01	58	29	9	4	0	86	4	24
2014	AS-02	40	26	11	14	9	66	23	35
2014	AS-04	50	30	10	0	10	80	10	10
2011	AS	46	35	8	7	3	81	10	97
2011	AS-01	76	18	0	6	0	94	6	17
2011	AS-02	44	41	9	6	0	85	6	34
2011	AS-03	38	31	8	15	8	69	23	13
2011	AS-04	43	33	10	10	5	76	14	21

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	47	32	9	7	4	1	80	11	75
2017	AS-01	47	32	13	0	8	0	79	8	13
2017	AS-02	48	32	16	0	4	0	80	4	25
2017	AS-04	43	49	7	0	0	0	93	0	14
2014	AS	25	31	25	12	4	3	58	16	93
2014	AS-01	25	29	26	12	8	0	54	21	24
2014	AS-02	23	43	23	5	3	3	68	8	35
2014	AS-04	40	20	10	30	0	0	60	30	10
2011	AS	31	31	16	11	7	3	64	19	97
2011	AS-01	47	18	18	12	6	0	65	18	17
2011	AS-02	35	38	3	15	6	3	76	21	34
2011	AS-03	15	15	23	23	15	8	33	42	13
2011	AS-04	24	33	29	5	10	0	57	14	21
2008	AS	43	34	10	5	4	4	80	9	124
2008	AS-01	68	18	7	7	0	0	86	7	28
2008	AS-02	33	47	7	2	7	5	83	10	43
2008	AS-03	17	50	17	11	6	0	67	17	18
2008	AS-04	44	17	17	6	6	11	69	13	18
2008	AS-05	64	27	9	0	0	0	91	0	11

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	34	9	12	4	75	16	75
2017	AS-01	47	24	13	8	8	71	16	13
2017	AS-02	44	28	8	16	4	73	20	25
2017	AS-04	42	36	14	8	0	78	8	14
2014	AS	42	29	12	11	6	71	17	93
2014	AS-01	49	26	12	4	8	75	12	24
2014	AS-02	34	32	11	14	9	66	23	35
2014	AS-04	40	30	20	10	0	70	10	10
2011	AS	38	29	15	4	14	67	18	95
2011	AS-01	76	0	0	6	18	76	24	17
2011	AS-02	38	28	13	0	22	66	22	32
2011	AS-03	15	46	15	8	15	62	23	13
2011	AS-04	29	38	19	10	5	67	14	21
2008	AS	44	32	15	6	2	76	9	124
2008	AS-01	57	14	25	0	4	71	4	28
2008	AS-02	33	44	14	7	2	77	9	43
2008	AS-03	22	44	11	22	0	67	22	18
2008	AS-04	61	22	6	6	6	83	11	18
2008	AS-05	55	27	18	0	0	82	0	11

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	45	39	8	4	4	0	84	8	75
2017	AS-01	40	29	16	8	8	0	68	16	13
2017	AS-02	53	32	8	8	0	0	84	8	25
2017	AS-04	42	51	7	0	0	0	93	0	14
2014	AS	43	37	11	5	3	0	80	9	93
2014	AS-01	49	21	18	4	8	0	70	12	24
2014	AS-02	37	51	3	6	3	0	89	9	35
2014	AS-04	50	20	30	0	0	0	70	0	10
2011	AS	42	31	8	9	9	0	73	19	97
2011	AS-01	59	12	6	18	6	0	71	24	17
2011	AS-02	38	38	0	9	15	0	76	24	34
2011	AS-03	38	15	15	23	8	0	54	31	13
2011	AS-04	43	38	10	0	10	0	81	10	21
2008	AS	51	35	8	4	2	1	86	6	124
2008	AS-01	64	14	14	0	4	4	81	4	28
2008	AS-02	35	53	2	7	2	0	88	9	43
2008	AS-03	39	28	22	11	0	0	67	11	18
2008	AS-04	67	33	0	0	0	0	100	0	18
2008	AS-05	64	27	9	0	0	0	91	0	11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	59	31	4	5	0	91	5	75
2017	AS-01	55	29	16	0	0	84	0	13
2017	AS-02	44	52	4	0	0	96	0	25
2017	AS-04	78	14	0	7	0	93	7	14
2014	AS	47	32	14	3	3	80	6	93
2014	AS-01	62	30	8	0	0	92	0	24
2014	AS-02	43	34	11	3	9	77	11	35
2014	AS-04	50	30	20	0	0	80	0	10

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	51	27	10	5	5	0	79	11	75
2017	AS-01	47	40	5	8	0	0	87	8	13
2017	AS-02	40	39	12	4	4	0	80	8	25
2017	AS-04	64	14	14	7	0	0	78	7	14
2014	AS	34	34	12	11	9	0	69	19	93
2014	AS-01	37	41	9	4	8	0	78	12	24
2014	AS-02	37	25	14	11	11	0	63	23	35
2014	AS-04	50	30	10	10	0	0	80	10	10
2011	AS	40	30	8	16	4	1	71	21	97
2011	AS-01	59	6	12	18	6	0	65	24	17
2011	AS-02	35	41	12	6	3	3	79	9	34
2011	AS-03	31	23	0	38	8	0	54	46	13
2011	AS-04	48	24	0	24	5	0	71	29	21

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	35	8	9	4	0	8	77	14	75
2017	AS-01	16	63	5	0	0	0	16	94	0	13
2017	AS-02	44	28	8	8	4	0	8	79	13	25
2017	AS-04	28	43	14	14	0	0	0	71	14	14
2014	AS	39	21	13	8	4	2	13	71	14	93
2014	AS-01	21	29	26	8	4	0	12	56	14	24
2014	AS-02	43	23	9	3	5	3	14	80	10	35
2014	AS-04	50	10	10	10	0	10	10	75	13	10
2011	AS	43	23	11	9	6	2	5	71	17	97
2011	AS-01	53	12	18	6	6	0	6	69	13	17
2011	AS-02	41	24	15	9	3	6	3	71	13	34
2011	AS-03	31	23	0	23	15	0	8	58	42	13
2011	AS-04	57	14	14	10	5	0	0	71	14	21
2008	AS	50	19	9	5	6	1	10	77	13	124
2008	AS-01	68	18	4	4	0	0	7	92	4	28
2008	AS-02	40	14	14	7	7	2	16	66	17	43
2008	AS-03	44	28	11	0	11	0	6	76	12	18
2008	AS-04	56	28	6	0	6	0	6	88	6	18
2008	AS-05	55	18	9	9	0	0	9	80	10	11

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	46	9	1	7	83	8	75
2017	AS-01	40	32	21	0	8	71	8	13
2017	AS-02	44	36	12	0	8	80	8	25
2017	AS-04	35	58	0	7	0	93	7	14
2014	AS	24	47	11	14	4	71	18	93
2014	AS-01	21	49	14	12	4	70	16	24
2014	AS-02	20	57	8	9	6	77	14	35
2014	AS-04	50	20	20	10	0	70	10	10
2011	AS	33	37	9	10	10	70	21	97
2011	AS-01	53	18	18	6	6	71	12	17
2011	AS-02	29	38	15	6	12	68	18	34
2011	AS-03	23	38	0	15	23	62	38	13
2011	AS-04	29	43	5	14	10	71	24	21
2008	AS	44	38	7	9	2	81	11	124
2008	AS-01	57	25	4	14	0	82	14	28
2008	AS-02	42	42	7	9	0	84	9	43
2008	AS-03	33	39	11	6	11	72	17	18
2008	AS-04	44	39	0	11	6	83	17	18
2008	AS-05	45	45	9	0	0	91	0	11

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	35	16	4	4	0	76	8	74
2017	AS-01	32	24	29	8	8	0	55	16	13
2017	AS-02	36	39	12	8	4	0	76	12	25
2017	AS-04	69	15	15	0	0	0	85	0	13
2014	AS	25	32	21	14	8	1	58	22	93
2014	AS-01	21	45	14	8	8	4	69	17	24
2014	AS-02	35	20	23	14	9	0	55	23	35
2014	AS-04	20	40	30	10	0	0	60	10	10
2011	AS	32	31	14	10	11	1	64	22	97
2011	AS-01	47	41	6	0	6	0	88	6	17
2011	AS-02	32	32	9	18	6	3	67	24	34
2011	AS-03	8	23	38	0	31	0	31	31	13
2011	AS-04	24	29	14	14	19	0	52	33	21

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	39	49	4	7	1	88	8	75
2017	AS-01	32	68	0	0	0	100	0	13
2017	AS-02	36	44	8	12	0	80	12	25
2017	AS-04	43	50	7	0	0	93	0	14

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	45	7	3	1	0	0	89	4	75
2017	AS-01	24	60	8	0	8	0	0	84	8	13
2017	AS-02	48	43	8	0	0	0	0	92	0	25
2017	AS-04	50	43	7	0	0	0	0	93	0	14
2014	AS	42	31	18	3	1	1	3	76	4	93
2014	AS-01	45	33	14	4	0	4	0	82	4	24
2014	AS-02	40	31	23	3	0	0	3	74	3	35
2014	AS-04	60	30	10	0	0	0	0	90	0	10
2011	AS	36	37	14	10	2	0	0	73	12	97
2011	AS-01	53	29	12	6	0	0	0	82	6	17
2011	AS-02	35	38	15	12	0	0	0	74	12	34
2011	AS-03	23	38	8	23	8	0	0	62	31	13
2011	AS-04	33	38	19	5	5	0	0	71	10	21
2008	AS	46	36	9	4	4	1	0	83	8	124
2008	AS-01	57	25	11	4	4	0	0	82	7	28
2008	AS-02	51	33	5	7	2	2	0	86	10	43
2008	AS-03	39	28	11	6	17	0	0	67	22	18
2008	AS-04	50	33	17	0	0	0	0	83	0	18
2008	AS-05	18	73	9	0	0	0	0	91	0	11

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	39	37	13	4	7	76	11	75
2017	AS-01	40	16	29	0	16	55	16	13
2017	AS-02	44	31	12	4	8	76	12	25
2017	AS-04	50	36	14	0	0	86	0	14

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	63	24	11	3	0	87	3	75
2017	AS-01	63	21	8	8	0	84	8	13
2017	AS-02	65	24	12	0	0	88	0	25
2017	AS-04	78	22	0	0	0	100	0	14
2014	AS	56	29	12	3	0	85	3	93
2014	AS-01	71	16	12	0	0	88	0	24
2014	AS-02	55	34	3	9	0	89	9	35
2014	AS-04	50	30	20	0	0	80	0	10
2011	AS	57	20	9	11	2	77	14	96
2011	AS-01	71	12	6	12	0	82	12	17
2011	AS-02	52	30	6	12	0	82	12	33
2011	AS-03	54	0	15	23	8	54	31	13
2011	AS-04	62	14	10	10	5	76	14	21

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	29	13	8	4	0	1	74	12	75
2017	AS-01	32	21	24	8	8	0	8	57	17	13
2017	AS-02	48	23	20	4	4	0	0	72	8	25
2017	AS-04	57	36	0	7	0	0	0	93	7	14
2014	AS	19	46	11	16	6	1	0	66	23	93
2014	AS-01	12	58	18	12	0	0	0	70	12	24
2014	AS-02	26	29	11	20	11	3	0	56	32	35
2014	AS-04	20	60	0	20	0	0	0	80	20	10
2011	AS	29	43	6	14	7	0	1	73	21	96
2011	AS-01	47	24	12	18	0	0	0	71	18	17
2011	AS-02	30	45	6	12	6	0	0	76	18	33
2011	AS-03	8	38	8	23	23	0	0	46	46	13
2011	AS-04	24	52	5	10	10	0	0	76	19	21

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	32	13	7	4	1	76	11	75
2017	AS-01	40	37	8	0	8	8	83	9	13
2017	AS-02	36	32	23	4	4	0	69	8	25
2017	AS-04	49	43	0	7	0	0	93	7	14
2014	AS	28	43	14	9	5	1	72	14	93
2014	AS-01	21	51	21	4	0	4	74	4	24
2014	AS-02	29	35	17	11	8	0	63	20	35
2014	AS-04	30	60	0	10	0	0	90	10	10

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	39	38	12	9	1	0	0	77	11	75
2017	AS-01	47	29	16	0	8	0	0	76	8	13
2017	AS-02	36	39	12	12	0	0	0	76	12	25
2017	AS-04	49	36	7	7	0	0	0	86	7	14
2014	AS	31	38	14	13	3	1	0	69	16	93
2014	AS-01	29	45	18	8	0	0	0	74	8	24
2014	AS-02	35	34	9	17	3	3	0	71	20	35
2014	AS-04	30	40	20	10	0	0	0	70	10	10
2011	AS	37	40	15	5	1	0	1	78	6	97
2011	AS-01	65	29	6	0	0	0	0	94	0	17
2011	AS-02	32	47	12	6	0	0	3	82	6	34
2011	AS-03	23	23	38	15	0	0	0	46	15	13
2011	AS-04	33	43	14	5	5	0	0	76	10	21

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	39	10	4	4	82	8	75
2017	AS-01	40	32	13	8	8	71	16	13
2017	AS-02	48	28	16	4	4	76	8	25
2017	AS-04	35	58	7	0	0	93	0	14
2014	AS	37	36	13	6	8	73	14	93
2014	AS-01	41	37	5	12	4	78	16	24
2014	AS-02	32	46	2	3	17	77	20	35
2014	AS-04	50	20	30	0	0	70	0	10
2011	AS	42	34	5	10	8	76	19	97
2011	AS-01	59	18	6	6	12	76	18	17
2011	AS-02	41	35	6	9	9	76	18	34
2011	AS-03	23	38	15	8	15	62	23	13
2011	AS-04	43	38	0	14	5	81	19	21
2008	AS	50	39	5	6	1	89	6	124
2008	AS-01	57	29	11	4	0	86	4	28
2008	AS-02	49	40	5	7	0	88	7	43
2008	AS-03	28	56	6	11	0	83	11	18
2008	AS-04	72	17	0	6	6	89	11	18
2008	AS-05	55	45	0	0	0	100	0	11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	45	34	12	6	1	1	0	80	8	75
2017	AS-01	71	29	0	0	0	0	0	100	0	13
2017	AS-02	40	40	12	0	4	4	0	84	4	25
2017	AS-04	14	51	21	14	0	0	0	65	14	14
2014	AS	41	32	14	6	6	0	0	73	13	93
2014	AS-01	51	37	12	0	0	0	0	88	0	24
2014	AS-02	46	26	14	8	6	0	0	72	14	35
2014	AS-04	30	40	20	10	0	0	0	70	10	10
2011	AS	40	34	14	3	7	0	1	75	10	97
2011	AS-01	59	24	12	6	0	0	0	82	6	17
2011	AS-02	44	32	18	0	6	0	0	76	6	34
2011	AS-03	62	8	15	8	8	0	0	69	15	13
2011	AS-04	19	52	10	0	19	0	0	71	19	21
2008	AS	27	35	22	10	6	0	1	62	16	124
2008	AS-01	43	29	14	7	4	0	4	74	11	28
2008	AS-02	26	35	28	7	5	0	0	60	12	43
2008	AS-03	39	39	6	6	11	0	0	78	17	18
2008	AS-04	11	28	28	22	11	0	0	39	33	18
2008	AS-05	9	55	18	18	0	0	0	64	18	11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	5	25	39	11	14	1	4	26	32	74
2017	AS-01	0	9	31	17	17	0	26	46	12	12
2017	AS-02	8	28	36	12	16	0	0	28	35	25
2017	AS-04	7	43	43	0	7	0	0	7	50	14
2014	AS	11	27	34	21	6	0	1	27	38	93
2014	AS-01	12	16	25	34	8	0	4	44	30	24
2014	AS-02	9	29	40	14	9	0	0	23	37	35
2014	AS-04	20	30	30	20	0	0	0	20	50	10
2011	AS	6	27	38	11	11	0	6	24	35	97
2011	AS-01	0	6	41	18	35	0	0	53	6	17
2011	AS-02	9	24	41	12	6	0	9	19	35	34
2011	AS-03	0	38	31	15	8	0	8	25	42	13
2011	AS-04	14	29	38	10	10	0	0	19	43	21
2008	AS	11	27	36	14	6	1	5	21	41	124
2008	AS-01	7	29	25	18	14	4	4	35	38	28
2008	AS-02	12	19	47	14	7	0	2	21	31	43
2008	AS-03	11	11	56	11	0	0	11	13	25	18
2008	AS-04	22	39	28	6	0	0	6	6	65	18
2008	AS-05	0	55	27	18	0	0	0	18	55	11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	6	11	34	23	20	0	6	47	18	73
2017	AS-01	0	0	34	28	9	0	28	52	0	11
2017	AS-02	8	12	52	4	24	0	0	28	20	25
2017	AS-04	7	14	29	35	14	0	0	49	22	14
2014	AS	4	20	21	27	16	5	5	49	27	91
2014	AS-01	4	17	14	34	13	4	13	57	26	23
2014	AS-02	9	14	23	26	17	6	6	48	26	35
2011	AS	9	14	14	29	18	4	11	55	28	97
2011	AS-01	0	0	12	41	41	0	6	88	0	17
2011	AS-02	12	9	21	26	15	6	12	50	25	34
2011	AS-03	15	23	15	38	0	0	8	42	42	13
2011	AS-04	14	19	14	19	10	10	14	38	44	21
2008	AS	11	26	25	15	13	3	6	31	41	124
2008	AS-01	7	25	21	14	18	4	11	38	38	28
2008	AS-02	5	30	26	19	16	2	2	37	37	43
2008	AS-03	22	28	22	11	6	0	11	19	56	18
2008	AS-04	17	22	33	17	0	0	11	19	44	18
2008	AS-05	18	9	27	18	18	9	0	40	30	11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	10	23	30	17	18	1	1	36	34	73
2017	AS-01	0	28	44	9	9	0	9	21	31	11
2017	AS-02	8	36	28	12	16	0	0	28	43	25
2017	AS-04	14	29	14	22	21	0	0	43	43	14
2014	AS	16	23	36	14	6	1	4	21	41	93
2014	AS-01	16	8	46	8	4	4	12	15	30	24
2014	AS-02	17	29	23	20	9	0	3	29	47	35
2014	AS-04	20	40	30	10	0	0	0	10	60	10
2011	AS	16	18	33	10	11	1	10	24	38	97
2011	AS-01	12	6	41	12	29	0	0	41	18	17
2011	AS-02	9	21	41	6	12	3	9	20	33	34
2011	AS-03	15	23	46	8	0	0	8	8	42	13
2011	AS-04	29	10	19	24	0	0	19	29	47	21
2008	AS	16	24	33	11	5	2	9	17	45	123
2008	AS-01	14	25	29	11	4	7	11	17	48	28
2008	AS-02	12	19	45	12	7	0	5	20	33	42
2008	AS-03	28	17	33	11	0	0	11	13	50	18
2008	AS-04	28	28	11	17	0	0	17	20	67	18
2008	AS-05	9	36	36	0	9	0	9	10	50	11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	4	12	33	31	17	1	1	49	17	73
2017	AS-01	0	19	34	28	9	0	9	41	21	11
2017	AS-02	8	4	39	24	20	4	0	46	13	25
2017	AS-04	0	22	49	15	14	0	0	29	22	14
2014	AS	8	13	39	24	12	1	4	38	21	93
2014	AS-01	8	4	33	18	21	0	16	46	15	24
2014	AS-02	9	14	37	29	11	0	0	40	23	35
2014	AS-04	10	30	30	20	10	0	0	30	40	10
2011	AS	13	13	34	24	9	0	7	36	27	96
2011	AS-01	6	6	41	24	24	0	0	47	12	17
2011	AS-02	18	9	39	18	6	0	9	27	30	33
2011	AS-03	0	15	38	38	0	0	8	42	17	13
2011	AS-04	19	10	29	33	5	0	5	40	30	21
2008	AS	9	25	33	15	10	1	7	27	37	124
2008	AS-01	7	25	21	14	14	4	14	35	39	28
2008	AS-02	5	21	37	19	16	0	2	36	26	43
2008	AS-03	22	11	33	17	6	0	11	25	38	18
2008	AS-04	11	39	28	11	0	0	11	13	56	18
2008	AS-05	9	36	36	9	9	0	0	18	45	11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	4	27	37	14	15	0	3	30	32	74
2017	AS-01	0	26	40	0	17	0	17	21	31	12
2017	AS-02	8	16	52	8	16	0	0	24	24	25
2017	AS-04	0	50	14	22	14	0	0	35	50	14
2014	AS	14	20	34	18	9	0	5	28	36	93
2014	AS-01	4	21	22	25	12	0	16	44	30	24
2014	AS-02	9	20	43	17	11	0	0	29	28	35
2014	AS-04	20	50	20	0	0	0	10	0	78	10
2011	AS	14	22	23	14	13	1	12	32	42	97
2011	AS-01	6	12	12	12	53	0	6	69	19	17
2011	AS-02	15	18	21	24	6	0	18	36	39	34
2011	AS-03	15	31	15	8	15	0	15	27	55	13
2011	AS-04	24	29	19	14	0	5	10	17	61	21
2008	AS	17	24	26	17	7	2	6	27	45	123
2008	AS-01	14	11	29	18	14	4	11	38	29	28
2008	AS-02	12	26	31	14	10	5	2	26	41	42
2008	AS-03	17	28	28	17	0	0	11	19	50	18
2008	AS-04	39	22	17	17	0	0	6	18	65	18
2008	AS-05	9	36	18	36	0	0	0	36	45	11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	11	22	29	20	12	4	3	34	35	73
2017	AS-01	9	19	28	19	9	6	9	33	33	11
2017	AS-02	20	20	28	8	16	8	0	26	43	25
2017	AS-04	0	29	22	36	6	0	7	45	31	14
2014	AS	14	16	22	34	9	1	4	45	32	93
2014	AS-01	16	12	8	38	12	4	8	58	33	24
2014	AS-02	11	17	28	32	6	0	6	40	30	35
2014	AS-04	10	50	10	30	0	0	0	30	60	10
2011	AS	18	17	21	14	19	5	7	37	39	96
2011	AS-01	12	0	24	12	47	6	0	63	13	17
2011	AS-02	24	18	18	21	6	3	12	31	48	34
2011	AS-03	8	23	31	8	15	8	8	27	36	13
2011	AS-04	20	25	20	15	10	10	0	28	50	20
2008	AS	27	24	24	11	7	2	7	19	55	123
2008	AS-01	25	14	29	14	7	4	7	24	44	28
2008	AS-02	24	26	17	12	12	2	7	26	55	42
2008	AS-03	33	28	22	6	0	0	11	6	69	18
2008	AS-04	33	22	28	6	0	0	11	6	63	18
2008	AS-05	27	18	27	18	9	0	0	27	45	11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	6	22	30	25	14	1	3	40	29	73
2017	AS-01	0	9	15	47	9	0	19	69	12	11
2017	AS-02	4	28	40	8	20	0	0	28	32	25
2017	AS-04	7	22	22	36	14	0	0	50	29	14
2014	AS	9	19	33	23	6	4	5	32	31	93
2014	AS-01	8	12	22	25	8	4	21	44	27	24
2014	AS-02	14	17	31	23	9	6	0	34	33	35
2014	AS-04	0	30	40	30	0	0	0	30	30	10

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	69	20	5	4	0	0	1	90	4	75
2017	AS-01	45	32	16	0	0	0	8	83	0	13
2017	AS-02	68	20	4	8	0	0	0	88	8	25
2017	AS-04	57	29	7	7	0	0	0	86	7	14
2014	AS	62	28	3	2	1	1	2	93	3	93
2014	AS-01	84	8	0	0	0	4	4	100	0	24
2014	AS-02	63	29	3	3	0	0	3	94	3	35
2014	AS-04	30	60	0	0	10	0	0	90	10	10
2011	AS	72	15	5	3	1	0	3	90	4	97
2011	AS-01	71	6	18	0	0	0	6	81	0	17
2011	AS-02	74	15	3	6	0	0	3	91	6	34
2011	AS-03	85	0	8	0	0	0	8	92	0	13
2011	AS-04	67	29	0	0	5	0	0	95	5	21
2008	AS	67	16	3	6	3	0	4	87	10	124
2008	AS-01	64	14	0	7	7	0	7	85	15	28
2008	AS-02	72	14	5	5	2	0	2	88	7	43
2008	AS-03	72	6	6	11	0	0	6	82	12	18
2008	AS-04	50	28	0	11	6	0	6	82	18	18
2008	AS-05	73	27	0	0	0	0	0	100	0	11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	29	19	11	1	2	9	65	14	75
2017	AS-01	16	24	32	8	0	13	8	50	10	13
2017	AS-02	40	24	24	8	0	0	4	67	8	25
2017	AS-04	29	29	22	14	0	0	7	62	15	14
2014	AS	25	34	25	5	4	3	3	63	10	93
2014	AS-01	29	29	26	0	8	0	8	63	9	24
2014	AS-02	29	37	14	8	3	6	3	72	12	35
2014	AS-04	10	50	30	10	0	0	0	60	10	10

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	38	15	7	4	74	11	75
2017	AS-01	24	53	8	8	8	76	16	13
2017	AS-02	36	31	16	12	4	68	16	25
2017	AS-04	36	35	22	7	0	71	7	14
2014	AS	31	38	16	11	4	69	15	93
2014	AS-01	37	38	16	4	4	75	8	24
2014	AS-02	28	37	14	14	6	66	20	35
2014	AS-04	40	30	10	20	0	70	20	10

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	29	21	12	1	0	0	65	13	75
2017	AS-01	24	45	16	16	0	0	0	68	16	13
2017	AS-02	44	12	24	16	4	0	0	56	20	25
2017	AS-04	22	43	22	14	0	0	0	65	14	14
2014	AS	26	46	15	10	1	1	1	74	11	93
2014	AS-01	26	45	12	8	4	0	4	74	13	24
2014	AS-02	23	57	9	11	0	0	0	80	11	35
2014	AS-04	40	20	30	10	0	0	0	60	10	10
2011	AS	34	39	11	7	5	3	0	76	13	97
2011	AS-01	59	18	12	6	0	6	0	81	6	17
2011	AS-02	38	41	9	3	6	3	0	82	9	34
2011	AS-03	15	38	23	0	23	0	0	54	23	13
2011	AS-04	19	48	10	19	0	5	0	70	20	21
2008	AS	42	27	10	13	5	2	1	71	18	124
2008	AS-01	39	36	0	18	4	0	4	78	22	28
2008	AS-02	49	21	14	9	2	5	0	73	12	43
2008	AS-03	28	39	11	11	11	0	0	67	22	18
2008	AS-04	28	11	28	22	11	0	0	39	33	18
2008	AS-05	73	27	0	0	0	0	0	100	0	11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	24	15	13	3	7	0	67	17	75
2017	AS-01	8	37	24	8	8	16	0	53	19	13
2017	AS-02	44	16	16	20	4	0	0	60	24	25
2017	AS-04	42	36	7	14	0	0	0	78	14	14
2014	AS	27	26	14	13	6	11	3	61	22	93
2014	AS-01	16	26	16	16	4	16	4	53	26	24
2014	AS-02	29	31	9	11	6	11	3	70	20	35
2014	AS-04	50	20	10	10	10	0	0	70	20	10
2011	AS	39	16	15	18	4	6	1	60	23	97
2011	AS-01	53	0	12	29	0	6	0	56	31	17
2011	AS-02	44	24	9	9	6	9	0	74	16	34
2011	AS-03	15	15	38	15	15	0	0	31	31	13
2011	AS-04	33	14	19	29	0	5	0	50	30	21
2008	AS	38	27	11	10	6	6	2	70	18	124
2008	AS-01	36	36	0	7	7	11	4	83	17	28
2008	AS-02	42	21	19	9	2	7	0	68	13	43
2008	AS-03	39	28	11	11	11	0	0	67	22	18
2008	AS-04	22	17	17	22	11	6	6	44	38	18
2008	AS-05	45	36	9	0	0	9	0	90	0	11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	28	18	17	5	10	8	50	28	75
2017	AS-01	0	29	40	8	8	0	16	34	19	13
2017	AS-02	20	20	20	24	4	8	4	45	32	25
2017	AS-04	14	29	14	28	0	15	0	50	33	14
2014	AS	15	25	20	16	8	13	2	47	29	93
2014	AS-01	12	38	12	8	4	21	4	67	16	24
2014	AS-02	17	23	17	17	11	11	3	47	33	35
2014	AS-04	20	10	30	30	0	10	0	33	33	10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	47	38	9	4	1	85	5	75
2017	AS-01	40	45	16	0	0	84	0	13
2017	AS-02	40	39	12	8	0	80	8	25
2017	AS-04	57	29	7	7	0	86	7	14
2014	AS	50	37	8	5	0	87	5	93
2014	AS-01	59	37	0	4	0	96	4	24
2014	AS-02	52	37	6	6	0	89	6	35
2014	AS-04	50	20	10	20	0	70	20	10

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	41	8	8	1	0	1	82	10	75
2017	AS-01	47	37	8	8	0	0	0	84	8	13
2017	AS-02	48	48	4	0	0	0	0	96	0	25
2017	AS-04	50	22	14	7	0	0	7	77	8	14
2014	AS	37	30	23	3	6	0	1	67	10	93
2014	AS-01	21	37	38	0	4	0	0	58	4	24
2014	AS-02	43	23	17	6	9	0	3	68	15	35
2014	AS-04	30	50	20	0	0	0	0	80	0	10
2011	AS	41	30	16	6	5	0	1	72	11	97
2011	AS-01	53	35	0	6	6	0	0	88	12	17
2011	AS-02	47	26	12	9	6	0	0	74	15	34
2011	AS-03	23	31	38	0	8	0	0	54	8	13
2011	AS-04	19	38	24	10	5	0	5	60	15	21
2008	AS	48	20	11	10	7	2	2	71	18	124
2008	AS-01	57	14	11	7	4	0	7	77	12	28
2008	AS-02	53	14	14	9	7	2	0	69	17	43
2008	AS-03	39	17	11	17	11	0	6	59	29	18
2008	AS-04	33	33	11	0	17	6	0	71	18	18
2008	AS-05	45	27	9	18	0	0	0	73	18	11

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	33	11	4	3	0	1	82	7	75
2017	AS-01	47	37	0	0	8	0	8	91	9	13
2017	AS-02	53	35	8	4	0	0	0	88	4	25
2017	AS-04	57	22	14	7	0	0	0	78	7	14
2014	AS	35	34	12	12	2	1	3	73	14	93
2014	AS-01	37	37	14	4	0	0	8	81	4	24
2014	AS-02	26	40	3	20	6	3	3	70	27	35
2014	AS-04	40	40	10	10	0	0	0	80	10	10
2011	AS	42	33	13	3	7	0	1	76	10	97
2011	AS-01	59	24	12	0	6	0	0	82	6	17
2011	AS-02	44	32	15	6	3	0	0	76	9	34
2011	AS-03	23	38	31	0	8	0	0	62	8	13
2011	AS-04	24	48	10	5	10	0	5	75	15	21
2008	AS	51	17	18	4	5	4	2	72	9	124
2008	AS-01	64	18	4	7	4	0	4	85	11	28
2008	AS-02	49	19	21	2	5	5	0	71	7	43
2008	AS-03	44	11	17	11	11	0	6	59	24	18
2008	AS-04	33	22	33	0	6	6	0	59	6	18
2008	AS-05	64	9	18	0	0	9	0	80	0	11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	39	41	9	8	1	0	1	81	10	75
2017	AS-01	24	53	8	8	0	0	8	83	9	13
2017	AS-02	48	44	8	0	0	0	0	92	0	25
2017	AS-04	43	43	7	7	0	0	0	86	7	14
2014	AS	34	40	13	10	1	1	1	76	11	93
2014	AS-01	29	51	12	4	0	4	0	83	4	24
2014	AS-02	35	34	14	11	3	0	3	71	14	35
2014	AS-04	30	60	0	10	0	0	0	90	10	10
2011	AS	37	32	13	11	4	0	2	71	16	97
2011	AS-01	47	35	0	6	6	0	6	88	13	17
2011	AS-02	38	35	12	12	3	0	0	74	15	34
2011	AS-03	15	31	23	23	8	0	0	46	31	13
2011	AS-04	29	33	24	5	5	0	5	65	10	21
2008	AS	48	26	10	8	7	0	1	75	16	123
2008	AS-01	54	21	11	7	4	0	4	78	11	28
2008	AS-02	53	23	7	9	7	0	0	77	16	43
2008	AS-03	56	11	17	11	6	0	0	67	17	18
2008	AS-04	24	41	12	6	18	0	0	65	24	17
2008	AS-05	55	27	9	9	0	0	0	82	9	11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	82	16	1	0	0	0	99	0	75
2017	AS-01	68	32	0	0	0	0	100	0	13
2017	AS-02	88	12	0	0	0	0	100	0	25
2017	AS-04	86	7	7	0	0	0	93	0	14
2014	AS	77	17	4	0	0	1	96	0	93
2014	AS-01	78	22	0	0	0	0	100	0	24
2014	AS-02	74	17	6	0	0	3	94	0	35
2014	AS-04	80	20	0	0	0	0	100	0	10
2011	AS	81	12	2	1	3	0	94	4	97
2011	AS-01	88	12	0	0	0	0	100	0	17
2011	AS-02	76	15	0	0	9	0	91	9	34
2011	AS-03	77	15	8	0	0	0	92	0	13
2011	AS-04	86	10	0	5	0	0	95	5	21
2008	AS	75	15	4	2	4	0	90	6	124
2008	AS-01	89	7	4	0	0	0	96	0	28
2008	AS-02	72	16	7	2	2	0	88	5	43
2008	AS-03	78	17	0	6	0	0	94	6	18
2008	AS-04	67	11	0	6	17	0	78	22	18
2008	AS-05	82	18	0	0	0	0	100	0	11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	27	7	1	7	3	5	83	9	75
2017	AS-01	47	32	5	0	8	8	0	86	9	13
2017	AS-02	60	24	8	0	0	4	4	91	0	25
2017	AS-04	35	29	0	7	7	0	22	82	18	14
2014	AS	27	26	19	8	8	3	11	61	17	93
2014	AS-01	25	29	14	4	12	8	8	64	20	24
2014	AS-02	26	25	20	9	9	3	9	58	19	35
2014	AS-04	40	30	20	0	0	0	10	78	0	10
2011	AS	33	15	12	14	11	7	6	56	30	97
2011	AS-01	41	0	18	18	6	6	12	50	29	17
2011	AS-02	35	21	6	9	9	12	9	70	22	34
2011	AS-03	23	8	0	31	38	0	0	31	69	13
2011	AS-04	24	14	24	19	5	10	5	44	28	21

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	24	9	3	4	84	7	75
2017	AS-01	47	40	5	0	8	87	8	13
2017	AS-02	72	24	0	4	0	96	4	25
2017	AS-04	64	0	29	7	0	64	7	14

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	27	10	4	1	1	84	5	75
2017	AS-01	47	40	5	0	8	0	87	8	13
2017	AS-02	64	28	8	0	0	0	92	0	25
2017	AS-04	64	8	14	7	0	7	77	8	14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	55	32	9	4	0	0	87	4	75
2017	AS-01	47	40	13	0	0	0	87	0	13
2017	AS-02	68	24	8	0	0	0	92	0	25
2017	AS-04	64	22	7	7	0	0	86	7	14
2014	AS	48	34	9	5	3	1	82	9	92
2014	AS-01	49	41	5	0	4	0	91	4	24
2014	AS-02	43	29	8	11	6	3	74	18	35
2014	AS-04	50	50	0	0	0	0	100	0	10

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	40	8	0	8	8	0	84	8	13

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	47	32	13	3	3	3	0	81	6	75
2017	AS-01	32	37	16	8	0	8	0	74	9	13
2017	AS-02	48	31	12	4	4	0	0	80	8	25
2017	AS-04	57	29	14	0	0	0	0	86	0	14
2014	AS	28	36	18	5	4	8	1	69	11	93
2014	AS-01	37	34	16	4	0	4	4	78	4	24
2014	AS-02	17	43	14	9	9	9	0	66	19	35
2014	AS-04	30	50	10	0	0	10	0	89	0	10
2011	AS	27	35	18	7	6	7	0	67	14	97
2011	AS-01	53	24	0	12	0	12	0	87	13	17
2011	AS-02	29	38	12	9	6	6	0	72	16	34
2011	AS-03	15	15	38	0	23	8	0	33	25	13
2011	AS-04	10	52	24	10	0	5	0	65	10	21

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	36	15	1	3	4	0	80	4	75
2017	AS-01	24	45	8	8	0	16	0	81	9	13
2017	AS-02	40	28	24	0	4	4	0	71	4	25
2017	AS-04	43	43	14	0	0	0	0	86	0	14
2014	AS	27	38	19	8	5	2	1	67	13	93
2014	AS-01	38	33	21	4	0	0	4	74	4	24
2014	AS-02	20	32	31	6	9	3	0	53	15	35
2014	AS-04	30	60	0	0	0	10	0	100	0	10
2011	AS	23	32	24	9	11	1	0	55	21	97
2011	AS-01	53	24	0	18	6	0	0	76	24	17
2011	AS-02	26	35	26	6	3	3	0	64	9	34
2011	AS-03	8	15	31	0	46	0	0	23	46	13
2011	AS-04	5	38	29	19	10	0	0	43	29	21
2008	AS	19	32	21	12	10	4	1	54	24	124
2008	AS-01	36	29	21	7	4	4	0	67	11	28
2008	AS-02	21	28	21	19	7	5	0	51	27	43
2008	AS-03	11	33	17	6	28	6	0	47	35	18
2008	AS-04	17	22	22	17	22	0	0	39	39	18
2008	AS-05	0	64	18	9	0	9	0	70	10	11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	33	37	20	3	1	4	1	74	4	75
2017	AS-01	16	45	24	8	0	8	0	66	9	13
2017	AS-02	36	28	24	0	4	4	4	69	4	25
2017	AS-04	35	50	14	0	0	0	0	86	0	14
2014	AS	19	35	29	4	5	5	2	58	10	93
2014	AS-01	16	46	21	4	0	4	8	72	5	24
2014	AS-02	20	29	37	2	6	6	0	52	9	35
2014	AS-04	30	30	20	10	0	10	0	67	11	10
2011	AS	19	40	21	11	4	4	1	62	16	97
2011	AS-01	47	24	12	18	0	0	0	71	18	17
2011	AS-02	29	35	26	3	0	3	3	69	3	34
2011	AS-03	0	31	23	15	23	8	0	33	42	13
2011	AS-04	0	57	19	19	5	0	0	57	24	21
2008	AS	14	24	23	20	10	7	1	41	33	124
2008	AS-01	21	25	18	11	11	14	0	54	25	28
2008	AS-02	14	26	21	23	7	9	0	44	33	43
2008	AS-03	6	17	28	28	17	0	6	24	47	18
2008	AS-04	11	17	28	28	17	0	0	28	44	18
2008	AS-05	9	45	18	18	9	0	0	55	27	11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	40	11	4	5	8	78	10	74
2017	AS-01	24	45	16	0	8	8	74	9	13
2017	AS-02	36	32	16	4	4	8	74	9	25
2017	AS-04	29	49	14	7	0	0	78	7	14
2014	AS	19	30	24	12	8	6	53	22	93
2014	AS-01	16	38	25	4	4	12	62	9	24
2014	AS-02	20	29	23	17	11	0	49	28	35
2014	AS-04	30	30	20	10	0	10	67	11	10
2011	AS	15	32	15	16	10	10	53	30	97
2011	AS-01	35	29	0	6	12	18	79	21	17
2011	AS-02	18	32	15	15	6	15	59	24	34
2011	AS-03	0	38	8	8	38	8	42	50	13
2011	AS-04	5	24	33	33	5	0	29	38	21
2008	AS	12	27	20	11	18	11	45	33	124
2008	AS-01	25	29	18	0	14	14	63	17	28
2008	AS-02	9	26	26	14	14	12	39	32	43
2008	AS-03	6	22	6	28	33	6	29	65	18
2008	AS-04	11	17	22	17	22	11	31	44	18
2008	AS-05	0	45	27	0	9	18	56	11	11

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	36	19	13	3	1	0	65	16	75
2017	AS-01	16	53	16	8	8	0	0	68	16	13
2017	AS-02	36	24	20	20	0	0	0	60	20	25
2017	AS-04	28	43	14	14	0	0	0	71	14	14
2014	AS	19	39	25	10	5	2	0	60	15	93
2014	AS-01	25	38	25	8	0	4	0	66	9	24
2014	AS-02	17	40	23	11	9	0	0	57	20	35
2014	AS-04	20	60	10	0	0	10	0	89	0	10
2011	AS	12	49	12	11	10	4	0	65	23	97
2011	AS-01	24	41	6	12	12	6	0	69	25	17
2011	AS-02	21	47	18	6	6	3	0	70	12	34
2011	AS-03	0	31	15	15	31	8	0	33	50	13
2011	AS-04	0	71	5	10	10	5	0	75	20	21
2008	AS	19	31	18	18	10	3	1	53	29	124
2008	AS-01	29	43	4	7	11	7	0	77	19	28
2008	AS-02	21	21	21	23	7	5	2	45	33	43
2008	AS-03	22	17	22	28	11	0	0	39	39	18
2008	AS-04	6	39	17	17	22	0	0	44	39	18
2008	AS-05	9	45	36	9	0	0	0	55	9	11

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	36	18	5	0	1	77	5	75
2017	AS-01	40	45	16	0	0	0	84	0	13
2017	AS-02	36	28	24	8	0	4	67	8	25
2017	AS-04	50	36	14	0	0	0	86	0	14
2014	AS	35	30	21	8	1	3	68	10	93
2014	AS-01	45	30	25	0	0	0	75	0	24
2014	AS-02	32	37	17	11	3	0	69	14	35
2014	AS-04	60	20	10	10	0	0	80	10	10
2011	AS	33	42	15	4	3	2	77	7	97
2011	AS-01	53	29	12	0	6	0	82	6	17
2011	AS-02	32	47	15	3	0	3	82	3	34
2011	AS-03	15	46	15	15	8	0	62	23	13
2011	AS-04	24	48	24	0	0	5	75	0	21

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	34	12	0	0	6	87	0	75
2017	AS-01	32	40	16	0	0	13	82	0	13
2017	AS-02	40	40	12	0	0	8	87	0	25
2017	AS-04	57	29	14	0	0	0	86	0	14
2014	AS	39	36	14	2	1	9	81	4	93
2014	AS-01	54	30	4	0	4	8	91	4	24
2014	AS-02	31	43	17	3	0	6	79	3	35
2014	AS-04	40	40	10	0	0	10	89	0	10
2011	AS	37	37	16	2	1	6	79	3	97
2011	AS-01	53	29	12	0	6	0	82	6	17
2011	AS-02	32	32	24	0	0	12	73	0	34
2011	AS-03	23	54	15	8	0	0	77	8	13
2011	AS-04	29	48	14	5	0	5	80	5	21

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	51	32	10	4	1	1	0	84	5	75
2017	AS-01	47	16	29	8	0	0	0	63	8	13
2017	AS-02	40	48	4	4	0	4	0	92	4	25
2017	AS-04	58	28	14	0	0	0	0	86	0	14
2014	AS	40	32	15	4	5	1	2	74	10	93
2014	AS-01	41	37	9	0	4	4	4	85	4	24
2014	AS-02	37	29	20	3	9	0	3	68	12	35
2014	AS-04	50	20	30	0	0	0	0	70	0	10
2011	AS	37	35	13	7	2	4	1	76	10	97
2011	AS-01	41	35	6	6	6	6	0	81	13	17
2011	AS-02	32	35	18	9	0	3	3	72	9	34
2011	AS-03	38	31	15	15	0	0	0	69	15	13
2011	AS-04	33	38	14	5	5	5	0	75	10	21
2008	AS	31	40	6	8	10	3	3	75	19	124
2008	AS-01	25	36	7	4	18	0	11	68	24	28
2008	AS-02	33	33	7	12	9	5	2	70	23	43
2008	AS-03	39	39	6	6	6	6	0	82	12	18
2008	AS-04	22	44	6	17	6	6	0	71	24	18
2008	AS-05	36	64	0	0	0	0	0	100	0	11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	38	15	9	3	5	0	71	13	75
2017	AS-01	24	32	37	0	8	0	0	55	8	13
2017	AS-02	36	43	4	8	0	8	0	87	9	25
2017	AS-04	29	51	14	7	0	0	0	79	7	14
2014	AS	27	29	24	5	6	9	0	61	13	93
2014	AS-01	25	30	21	0	4	21	0	69	5	24
2014	AS-02	26	29	26	9	11	0	0	55	20	35
2014	AS-04	40	20	30	0	0	10	0	67	0	10
2011	AS	21	35	21	8	7	7	1	61	17	97
2011	AS-01	18	35	18	6	12	12	0	60	20	17
2011	AS-02	24	29	24	6	9	6	3	58	16	34
2011	AS-03	15	46	0	23	8	8	0	67	33	13
2011	AS-04	5	48	33	5	5	5	0	55	10	21

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	29	18	8	11	11	1	58	21	75
2017	AS-01	16	16	32	8	16	13	0	36	27	13
2017	AS-02	20	40	8	4	8	16	4	75	15	25
2017	AS-04	29	22	35	7	7	0	0	51	14	14
2014	AS	14	24	19	13	17	9	4	43	34	93
2014	AS-01	12	30	12	12	12	8	12	53	31	24
2014	AS-02	14	23	26	9	25	3	0	38	35	35
2014	AS-04	10	20	50	10	0	10	0	33	11	10
2011	AS	15	15	21	16	16	12	3	37	39	97
2011	AS-01	29	29	6	6	24	6	0	63	31	17
2011	AS-02	21	15	26	15	12	6	6	40	30	34
2011	AS-03	0	8	15	23	23	31	0	11	67	13
2011	AS-04	5	14	29	29	14	5	5	21	47	21

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	61	30	4	1	0	4	94	1	75
2017	AS-01	45	47	0	0	0	8	100	0	13
2017	AS-02	60	32	4	4	0	0	92	4	25
2017	AS-04	42	36	7	0	0	14	92	0	14
2014	AS	55	30	9	2	1	3	88	3	93
2014	AS-01	67	29	0	0	0	4	100	0	24
2014	AS-02	51	31	6	3	3	6	88	6	35
2014	AS-04	30	30	30	10	0	0	60	10	10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	73	26	1	0	0	0	0	99	0	75
2017	AS-01	60	40	0	0	0	0	0	100	0	13
2017	AS-02	68	32	0	0	0	0	0	100	0	25
2017	AS-04	78	15	7	0	0	0	0	93	0	14
2014	AS	60	23	6	2	2	4	2	89	5	93
2014	AS-01	78	14	0	0	0	4	4	100	0	24
2014	AS-02	49	28	9	3	6	3	3	82	9	35
2014	AS-04	60	20	10	10	0	0	0	80	10	10
2011	AS	61	26	6	1	0	1	5	92	1	97
2011	AS-01	71	18	12	0	0	0	0	88	0	17
2011	AS-02	62	26	6	0	0	0	6	94	0	34
2011	AS-03	77	8	0	0	0	0	15	100	0	13
2011	AS-04	43	52	5	0	0	0	0	95	0	21
2008	AS	72	18	5	2	1	1	2	92	3	124
2008	AS-01	89	7	0	0	0	4	0	100	0	28
2008	AS-02	63	33	5	0	0	0	0	95	0	43
2008	AS-03	72	11	11	6	0	0	0	83	6	18
2008	AS-04	56	11	11	11	0	0	11	75	13	18
2008	AS-05	82	18	0	0	0	0	0	100	0	11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	27	9	8	4	8	1	77	13	75
2017	AS-01	32	47	8	13	0	0	0	79	13	13
2017	AS-02	44	20	12	8	4	8	4	73	14	25
2017	AS-04	43	35	14	7	0	0	0	78	7	14
2014	AS	29	29	15	16	6	2	2	61	23	93
2014	AS-01	41	34	8	16	0	0	0	75	16	24
2014	AS-02	20	23	17	17	17	3	3	46	36	35
2014	AS-04	30	30	10	20	0	10	0	67	22	10
2011	AS	27	35	14	13	9	1	0	63	23	97
2011	AS-01	47	18	12	12	6	6	0	69	19	17
2011	AS-02	32	35	12	12	9	0	0	68	21	34
2011	AS-03	0	23	15	31	31	0	0	23	62	13
2011	AS-04	19	52	19	5	5	0	0	71	10	21
2008	AS	29	30	19	14	7	1	1	60	21	124
2008	AS-01	46	32	11	7	4	0	0	79	11	28
2008	AS-02	26	23	16	23	12	0	0	49	35	43
2008	AS-03	17	28	22	17	11	0	6	47	29	18
2008	AS-04	33	17	33	6	6	6	0	53	12	18
2008	AS-05	9	73	9	9	0	0	0	82	9	11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	24	17	17	15	1	0	50	32	75
2017	AS-01	24	24	24	13	16	0	0	47	29	13
2017	AS-02	32	16	16	16	20	0	0	48	36	25
2017	AS-04	29	21	22	22	7	0	0	50	29	14
2014	AS	15	24	13	14	26	2	6	42	43	93
2014	AS-01	8	29	22	8	16	8	8	44	30	24
2014	AS-02	15	17	9	20	34	0	6	34	57	35
2014	AS-04	20	30	10	30	10	0	0	50	40	10
2011	AS	14	21	13	16	29	4	2	37	48	97
2011	AS-01	41	18	6	29	0	6	0	63	31	17
2011	AS-02	18	26	9	9	35	0	3	45	45	34
2011	AS-03	0	15	0	23	54	8	0	17	83	13
2011	AS-04	5	14	29	10	38	5	0	20	50	21
2008	AS	16	29	10	15	20	7	3	50	39	123
2008	AS-01	32	29	7	11	11	7	4	68	24	28
2008	AS-02	17	26	7	21	21	5	2	46	46	42
2008	AS-03	11	22	11	17	28	11	0	38	50	18
2008	AS-04	0	28	17	17	33	0	6	29	53	18
2008	AS-05	18	45	18	9	0	9	0	70	10	11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	35	24	5	4	9	64	10	75
2017	AS-01	24	24	37	0	8	8	52	9	13
2017	AS-02	28	28	24	8	4	8	61	13	25
2017	AS-04	22	43	29	7	0	0	64	7	14

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	33	12	1	1	4	84	3	74
2017	AS-01	40	37	8	0	8	8	83	9	13
2017	AS-02	44	43	8	0	0	4	92	0	25
2017	AS-04	50	14	29	8	0	0	64	8	14
2014	AS	50	32	9	3	0	6	87	3	93
2014	AS-01	63	29	4	0	0	4	96	0	24
2014	AS-02	49	40	6	3	0	3	91	3	35
2014	AS-04	30	50	10	0	0	10	89	0	10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	42	8	5	0	4	86	6	75
2017	AS-01	24	68	0	0	0	8	100	0	13
2017	AS-02	48	32	8	8	0	4	83	8	25
2017	AS-04	50	21	22	7	0	0	71	7	14
2014	AS	42	34	13	4	1	5	81	6	93
2014	AS-01	51	45	0	0	0	4	100	0	24
2014	AS-02	37	29	23	6	3	3	68	9	35
2014	AS-04	40	40	10	0	0	10	89	0	10
2011	AS	33	42	13	3	5	3	78	9	97
2011	AS-01	59	12	6	6	12	6	75	19	17
2011	AS-02	32	41	12	6	6	3	76	12	34
2011	AS-03	23	62	8	0	0	8	92	0	13
2011	AS-04	24	52	19	0	5	0	76	5	21

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	34	13	3	1	82	4	75
2017	AS-01	32	45	24	0	0	76	0	13
2017	AS-02	40	39	16	4	0	80	4	25
2017	AS-04	71	14	14	0	0	86	0	14
2014	AS	44	39	11	4	2	83	6	93
2014	AS-01	49	51	0	0	0	100	0	24
2014	AS-02	43	37	11	3	6	80	9	35
2014	AS-04	40	30	30	0	0	70	0	10
2011	AS	38	43	14	2	2	81	4	97
2011	AS-01	65	29	0	0	6	94	6	17
2011	AS-02	41	41	18	0	0	82	0	34
2011	AS-03	15	62	15	8	0	77	8	13
2011	AS-04	24	52	19	0	5	76	5	21
2008	AS	39	35	18	4	4	74	8	124
2008	AS-01	54	21	18	4	4	75	7	28
2008	AS-02	35	30	26	5	5	65	9	43
2008	AS-03	39	22	17	11	11	61	22	18
2008	AS-04	22	67	11	0	0	89	0	18
2008	AS-05	45	45	9	0	0	91	0	11

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	52	24	19	1	4	0	76	5	74
2017	AS-01	40	32	29	0	0	0	71	0	13
2017	AS-02	44	24	24	0	8	0	68	8	25
2017	AS-04	71	22	7	0	0	0	93	0	14
2014	AS	31	37	17	10	4	1	69	14	93
2014	AS-01	37	42	12	4	4	0	79	8	24
2014	AS-02	26	35	20	14	6	0	60	20	35
2014	AS-04	40	30	20	10	0	0	70	10	10
2011	AS	30	35	23	7	5	0	65	12	97
2011	AS-01	47	29	6	6	12	0	76	18	17
2011	AS-02	32	32	26	6	3	0	65	9	34
2011	AS-03	15	15	38	23	8	0	31	31	13
2011	AS-04	19	57	14	5	5	0	76	10	21

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	47	32	14	1	4	1	80	5	75
2017	AS-01	32	47	21	0	0	0	79	0	13
2017	AS-02	44	28	20	0	8	0	72	8	25
2017	AS-04	64	29	7	0	0	0	93	0	14
2014	AS	31	41	17	6	4	0	72	11	93
2014	AS-01	37	42	12	4	4	0	79	8	24
2014	AS-02	26	43	14	8	9	0	69	17	35
2014	AS-04	40	30	20	10	0	0	70	10	10
2011	AS	29	40	18	5	8	0	69	13	97
2011	AS-01	47	24	6	0	24	0	71	24	17
2011	AS-02	32	38	21	6	3	0	71	9	34
2011	AS-03	8	31	31	15	15	0	38	31	13
2011	AS-04	19	62	10	5	5	0	81	10	21
2008	AS	26	42	23	8	2	0	68	10	124
2008	AS-01	36	32	18	11	4	0	68	14	28
2008	AS-02	28	42	19	12	0	0	70	12	43
2008	AS-03	22	33	28	11	6	0	56	17	18
2008	AS-04	17	44	39	0	0	0	61	0	18
2008	AS-05	27	55	18	0	0	0	82	0	11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	24	18	10	5	4	0	65	16	74
2017	AS-01	26	26	40	9	0	0	0	52	9	12
2017	AS-02	28	36	4	16	8	8	0	69	26	25
2017	AS-04	72	21	7	0	0	0	0	93	0	14
2014	AS	29	20	22	12	11	5	1	53	24	93
2014	AS-01	29	16	22	12	4	12	4	54	20	24
2014	AS-02	26	23	17	11	20	3	0	50	32	35
2014	AS-04	60	0	30	10	0	0	0	60	10	10
2011	AS	29	31	18	8	13	0	1	60	22	97
2011	AS-01	41	35	0	6	18	0	0	76	24	17
2011	AS-02	29	26	24	6	12	0	3	58	18	34
2011	AS-03	8	8	23	31	31	0	0	15	62	13
2011	AS-04	33	33	19	5	10	0	0	67	14	21
2008	AS	27	22	22	17	7	6	0	51	26	124
2008	AS-01	43	11	18	14	11	4	0	56	26	28
2008	AS-02	28	21	19	23	2	7	0	53	28	43
2008	AS-03	11	17	28	17	22	6	0	29	41	18
2008	AS-04	17	33	22	17	6	6	0	53	24	18
2008	AS-05	36	27	36	0	0	0	0	64	0	11

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	AS	35	30	36	75
2017	AS-01	32	40	29	13
2017	AS-02	32	32	36	25
2017	AS-04	36	43	21	14
2014	AS	36	36	29	92
2014	AS-01	25	45	30	24
2014	AS-02	40	37	23	35
2014	AS-04	30	50	20	10
2011	AS	40	32	28	97
2011	AS-01	41	41	18	17
2011	AS-02	41	26	32	34
2011	AS-03	69	8	23	13
2011	AS-04	24	48	29	21

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	AS	31	3	58	0	0	8	26
2014	AS	15	12	67	3	9999	3	33
2014	AS-02	7	0	86	0	9999	7	14
2011	AS	10	21	51	5	9999	13	39
2011	AS-02	0	21	50	7	9999	21	14

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	17	83	75
2017	AS-01	0	100	13
2014	AS	26	74	92
2014	AS-01	22	78	24
2014	AS-02	25	75	35

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	AS	63	13
2014	AS	42	24

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	46	13
2014	AS	62	24

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	AS	0	13
2014	AS	0	24

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	0	13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	AS	47	13
2014	AS	22	24

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	AS	61	13
2014	AS	29	24

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	AS	37	13
2014	AS	22	24

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	AS	39	13
2014	AS	34	24

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	AS	0	13
2014	AS	0	24

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	AS	0	13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	AS	39	13
2014	AS	37	24

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	AS	0	13
2014	AS	21	24

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AS	55	13
2014	AS	34	24

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	AS	0	13
2014	AS	0	24

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	AS	0	13
2014	AS	24	24

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	AS	0	13

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	AS	0	13

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	AS	0	13

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AS	45	13
2014	AS	20	24

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AS	53	13
2014	AS	46	24

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	AS	0	13
2014	AS	0	24

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	46	13
2014	AS	41	24

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	AS	0	13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	0	13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	72	28	13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	27	17	4	5	21	10	61	14	75
2017	AS-01	0	24	37	0	8	8	24	35	12	13
2017	AS-02	24	24	16	8	0	16	12	67	11	25
2017	AS-04	14	49	22	0	0	15	0	75	0	14
2014	AS	19	19	17	5	5	21	13	58	16	93
2014	AS-01	16	34	4	0	0	21	25	92	0	24
2014	AS-02	17	12	23	0	11	29	9	46	18	35
2014	AS-04	20	10	50	0	0	10	10	38	0	10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	38	14	1	3	10	4	79	5	75
2017	AS-01	16	32	37	0	0	8	8	56	0	13
2017	AS-02	32	40	8	4	0	8	8	86	5	25
2017	AS-04	29	50	14	0	0	7	0	85	0	14
2014	AS	32	25	21	5	3	11	2	66	10	93
2014	AS-01	45	38	4	0	0	8	4	95	0	24
2014	AS-02	23	26	25	3	9	11	3	57	13	35
2014	AS-04	20	30	40	0	0	10	0	56	0	10
2011	AS	32	39	13	2	4	9	0	78	7	97
2011	AS-01	47	24	6	6	0	18	0	86	7	17
2011	AS-02	35	38	18	3	3	3	0	76	6	34
2011	AS-03	23	38	15	0	8	15	0	73	9	13
2011	AS-04	24	43	14	0	10	10	0	74	11	21

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	37	11	3	3	5	4	82	6	75
2017	AS-01	32	40	13	0	16	0	0	71	16	13
2017	AS-02	40	28	15	4	0	12	0	78	5	25
2017	AS-04	36	28	22	0	0	7	7	75	0	14
2014	AS	30	41	20	5	2	0	2	72	8	93
2014	AS-01	33	33	30	0	0	0	4	69	0	24
2014	AS-02	23	45	17	11	0	0	3	71	12	35
2014	AS-04	30	40	30	0	0	0	0	70	0	10
2011	AS	25	49	11	6	6	1	1	76	13	97
2011	AS-01	18	41	18	6	12	0	6	63	19	17
2011	AS-02	26	53	6	12	0	3	0	82	12	34
2011	AS-03	23	62	0	0	15	0	0	85	15	13
2011	AS-04	24	52	10	5	10	0	0	76	14	21
2008	AS	27	49	7	8	6	2	2	78	14	124
2008	AS-01	29	39	11	11	4	4	4	73	15	28
2008	AS-02	23	53	12	2	9	0	0	77	12	43
2008	AS-03	50	28	6	17	0	0	0	78	17	18
2008	AS-04	6	72	0	6	11	0	6	82	18	18
2008	AS-05	27	55	0	9	0	9	0	90	10	11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	22	16	3	3	31	11	63	9	75
2017	AS-01	24	29	16	0	8	24	0	69	10	13
2017	AS-02	20	28	20	4	0	24	4	66	6	25
2017	AS-04	7	14	7	0	7	36	28	60	20	14
2014	AS	13	16	26	2	6	24	13	46	13	93
2014	AS-01	16	12	26	0	0	21	25	53	0	24
2014	AS-02	14	11	23	3	14	23	11	39	26	35
2014	AS-04	0	40	40	0	0	10	10	50	0	10
2011	AS	5	23	22	7	8	32	3	43	24	97
2011	AS-01	12	12	18	6	6	35	12	44	22	17
2011	AS-02	9	24	26	6	9	26	0	44	20	34
2011	AS-03	0	15	8	23	15	38	0	25	63	13
2011	AS-04	0	29	24	5	5	33	5	46	15	21

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	32	8	1	0	13	4	89	2	74
2017	AS-01	32	45	8	0	0	16	0	91	0	13
2017	AS-02	40	40	8	0	0	12	0	91	0	25
2017	AS-04	43	28	7	0	0	22	0	91	0	14
2014	AS	35	27	18	2	1	15	2	75	4	92
2014	AS-01	41	16	22	0	0	16	4	73	0	24
2014	AS-02	38	24	15	3	0	18	3	78	4	34
2014	AS-04	20	60	20	0	0	0	0	80	0	10
2011	AS	34	33	14	4	2	11	1	76	7	97
2011	AS-01	18	41	0	12	0	24	6	83	17	17
2011	AS-02	41	29	12	3	3	12	0	80	7	34
2011	AS-03	31	15	46	8	0	0	0	46	8	13
2011	AS-04	38	38	5	0	5	14	0	89	6	21
2008	AS	40	27	13	5	1	10	3	79	7	124
2008	AS-01	50	21	11	4	4	7	4	80	8	28
2008	AS-02	30	37	12	5	0	16	0	81	6	43
2008	AS-03	44	33	17	6	0	0	0	78	6	18
2008	AS-04	39	22	11	6	0	11	11	79	7	18
2008	AS-05	45	9	27	0	0	9	9	67	0	11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	28	10	1	0	21	4	84	2	75
2017	AS-01	32	40	13	0	0	16	0	85	0	13
2017	AS-02	36	32	12	0	0	20	0	85	0	25
2017	AS-04	28	29	14	0	0	29	0	80	0	14
2014	AS	27	23	22	4	4	17	2	62	11	93
2014	AS-01	37	16	22	0	4	12	8	67	5	24
2014	AS-02	26	23	20	3	6	23	0	63	11	35
2014	AS-04	20	40	20	10	0	10	0	67	11	10
2011	AS	26	35	20	4	1	13	1	71	6	97
2011	AS-01	18	41	6	6	0	24	6	83	8	17
2011	AS-02	32	32	18	6	0	12	0	73	7	34
2011	AS-03	15	23	38	8	0	15	0	45	9	13
2011	AS-04	24	43	14	0	5	14	0	78	6	21
2008	AS	33	30	15	5	2	11	3	74	8	123
2008	AS-01	56	19	0	7	0	15	4	91	9	27
2008	AS-02	23	37	16	7	5	7	5	68	13	43
2008	AS-03	22	44	17	0	6	11	0	75	6	18
2008	AS-04	33	28	22	6	0	6	6	69	6	18
2008	AS-05	36	18	36	0	0	9	0	60	0	11

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS-01	0	100	13
2014	AS	9	91	92

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	25	15	1	1	35	8	69	5	74
2017	AS-01	0	37	24	0	0	32	8	61	0	13
2017	AS-02	20	28	16	0	4	19	12	71	6	25
2017	AS-04	23	30	15	0	0	24	8	77	0	13
2014	AS	22	18	21	4	3	26	5	58	11	93
2014	AS-01	34	21	12	0	0	21	12	82	0	24
2014	AS-02	14	20	23	6	6	29	3	50	17	35
2014	AS-04	20	20	40	0	0	10	10	50	0	10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	35	16	1	1	16	3	77	3	75
2017	AS-01	16	40	29	0	0	16	0	66	0	13
2017	AS-02	28	40	8	0	4	16	4	85	5	25
2017	AS-04	36	35	14	0	0	7	7	83	0	14
2014	AS	31	29	21	3	3	12	0	69	7	93
2014	AS-01	51	33	8	0	0	8	0	91	0	24
2014	AS-02	20	32	25	3	6	14	0	60	10	35
2014	AS-04	30	20	40	0	0	10	0	56	0	10
2011	AS	37	34	12	2	2	12	0	81	5	97
2011	AS-01	65	12	6	6	0	12	0	87	7	17
2011	AS-02	41	38	18	0	0	3	0	82	0	34
2011	AS-03	23	31	23	0	8	15	0	64	9	13
2011	AS-04	29	33	5	5	5	24	0	81	13	21

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	19	23	24	15	14	1	4	45	30	74
2017	AS-01	34	26	14	9	9	0	9	66	19	12
2017	AS-02	20	4	40	16	16	0	4	25	33	25
2017	AS-04	14	35	7	22	15	0	7	53	39	14

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	27	27	30	9	4	3	56	14	74
2017	AS-01	40	24	13	8	0	16	75	9	13
2017	AS-02	25	25	34	8	8	0	50	16	24
2017	AS-04	22	28	29	14	7	0	50	22	14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	38	22	3	3	1	5	71	6	75
2017	AS-01	24	32	21	0	0	0	24	73	0	13
2017	AS-02	28	40	20	0	8	0	4	71	8	25
2017	AS-04	36	28	22	14	0	0	0	64	14	14

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	29	25	15	5	1	55	20	75
2017	AS-01	32	32	21	8	0	8	69	9	13
2017	AS-02	32	28	20	12	8	0	60	20	25
2017	AS-04	22	22	28	14	14	0	43	29	14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	27	8	5	5	14	79	12	75
2017	AS-01	32	24	0	0	0	45	100	0	13
2017	AS-02	57	16	4	4	8	12	82	13	25
2017	AS-04	43	21	22	0	14	0	64	14	14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	20	15	12	10	1	63	22	74
2017	AS-01	55	16	13	8	0	8	77	9	13
2017	AS-02	42	12	13	21	13	0	54	34	24
2017	AS-04	43	14	29	0	14	0	57	14	14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	38	17	8	1	3	73	10	74
2017	AS-01	55	16	21	0	0	8	77	0	13
2017	AS-02	29	37	21	8	0	4	70	9	24
2017	AS-04	28	36	14	22	0	0	64	22	14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	29	18	7	3	1	72	10	74
2017	AS-01	63	8	13	8	0	8	77	9	13
2017	AS-02	38	42	13	8	0	0	79	8	24
2017	AS-04	35	14	29	14	7	0	49	22	14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	32	18	4	3	1	74	7	74
2017	AS-01	63	8	21	0	0	8	77	0	13
2017	AS-02	42	38	12	8	0	0	79	8	24
2017	AS-04	35	36	14	7	7	0	71	14	14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	32	17	5	3	3	74	8	73
2017	AS-01	60	9	23	0	0	9	75	0	12
2017	AS-02	34	42	13	8	4	0	75	12	24
2017	AS-04	43	29	14	7	7	0	71	14	14

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	68	16	11	1	3	1	85	4	75
2017	AS-01	76	0	8	8	0	8	83	9	13
2017	AS-02	72	12	8	0	8	0	84	8	25
2017	AS-04	57	29	15	0	0	0	85	0	14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	78	9	4	3	3	1	3	90	6	75
2017	AS-01	71	13	0	0	0	0	16	100	0	13
2017	AS-02	80	8	0	0	8	4	0	92	8	25
2017	AS-04	71	14	14	0	0	0	0	86	0	14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	24	16	7	3	3	74	10	75
2017	AS-01	47	21	16	8	0	8	74	9	13
2017	AS-02	52	16	16	4	8	4	71	13	25
2017	AS-04	43	28	22	7	0	0	71	7	14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	69	15	5	7	1	3	86	8	74
2017	AS-01	71	21	0	0	0	8	100	0	13
2017	AS-02	58	21	8	4	4	4	82	9	24
2017	AS-04	78	7	14	0	0	0	86	0	14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	13	6	1	1	25	90	2	75
2017	AS-01	55	13	0	0	0	32	100	0	13
2017	AS-02	64	8	4	4	4	16	90	5	25
2017	AS-04	50	14	7	0	0	28	90	0	14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	75	12	1	1	11	97	2	75
2017	AS-01	63	5	0	0	32	100	0	13
2017	AS-02	76	16	0	0	8	100	0	25
2017	AS-04	78	7	7	0	7	92	0	14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	76	11	4	4	1	4	91	4	75
2017	AS-01	68	8	8	0	0	16	91	0	13
2017	AS-02	68	12	4	8	4	4	87	9	25
2017	AS-04	79	6	7	7	0	0	86	7	14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	45	36	9	4	4	1	83	8	75
2017	AS-01	40	47	5	0	0	8	94	0	13
2017	AS-02	40	28	16	8	8	0	68	16	25
2017	AS-04	57	29	7	7	0	0	86	7	14

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	32	35	11	3	1	51	14	75
2017	AS-01	40	16	29	8	0	8	60	9	13
2017	AS-02	12	32	43	12	0	0	44	12	25
2017	AS-04	7	43	29	22	0	0	50	22	14

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	5	16	45	24	8	1	33	22	75
2017	AS-01	8	0	29	40	16	8	60	9	13
2017	AS-02	4	20	48	20	8	0	28	24	25
2017	AS-04	0	22	51	21	7	0	28	22	14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	33	19	3	3	1	1	75	6	75
2017	AS-01	32	21	40	0	0	0	8	57	0	13
2017	AS-02	44	40	8	4	4	0	0	84	8	25
2017	AS-04	36	42	22	0	0	0	0	78	0	14

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	24	49	11	8	5	1	1	75	14	75
2017	AS-01	24	53	16	0	0	0	8	83	0	13
2017	AS-02	16	44	16	16	8	0	0	60	24	25
2017	AS-04	22	64	14	0	0	0	0	86	0	14

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	12	88	75
2017	AS-01	0	100	13
2014	AS	20	80	93
2014	AS-01	25	75	24
2014	AS-02	29	71	35

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	18	20	20	5	1	4	32	68	75
2017	AS-01	40	16	21	16	0	0	8	43	57	13
2017	AS-02	40	12	12	20	8	4	4	44	56	25
2017	AS-04	29	21	22	14	7	0	7	31	69	14

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	25	48
2017	AS-02	31	13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	34	48
2017	AS-02	39	13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	22	48
2017	AS-02	22	13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	AS	53	48
2017	AS-02	54	13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	AS	11	48
2017	AS-02	16	13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	AS	38	48
2017	AS-02	31	13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	AS	4	49	25	2	7	13	46
2017	AS-02	0	46	39	0	8	8	13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	11	45	10	19	8	0	6	60	29	48
2017	AS-02	0	46	8	39	8	0	0	46	47	13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	0	10	27	23	36	0	4	10	62	48
2017	AS-02	0	23	15	16	47	0	0	23	62	13

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of Finance Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)