2017 Public Service Employee Survey Results for Department of Finance Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 47 5 6 2 0 0 87 8 529
2017 Part-time 62 30 0 0 7 0 0 93 7 12
2014 Full-time 41 47 5 7 1 0 0 87 8 568
2014 Part-time 58 36 0 5 0 0 0 95 5 18
2011 Full-time 31 41 5 15 9 0 0 72 23 574
2011 Part-time 46 38 0 0 16 0 0 84 16 13
2008 Full-time 50 40 3 6 1 0 0 90 7 717
2008 Part-time 33 60 0 7 0 0 0 93 7 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 74 18 4 2 1 1 0 94 2 528
2017 Part-time 70 16 0 0 7 7 0 92 8 12
2014 Full-time 70 19 4 3 1 2 1 91 5 568
2014 Part-time 73 22 0 5 0 0 0 95 5 18
2011 Full-time 72 17 4 4 2 1 1 91 6 574
2011 Part-time 77 15 0 0 8 0 0 92 8 13
2008 Full-time 72 21 3 3 1 1 0 94 3 717
2008 Part-time 70 15 8 7 0 0 0 85 7 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 63 19 5 8 4 0 1 82 12 529
2017 Part-time 62 8 0 14 15 0 0 71 29 12
2014 Full-time 58 19 5 10 7 0 1 78 17 567
2014 Part-time 58 22 16 0 5 0 0 80 5 18
2011 Full-time 62 17 7 10 4 0 0 79 14 574
2011 Part-time 70 14 8 0 8 0 0 84 8 13
2008 Full-time 58 21 5 9 6 0 0 79 15 718
2008 Part-time 40 0 27 14 19 0 0 40 33 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 38 5 8 2 0 0 85 10 529
2017 Part-time 48 45 7 0 0 0 0 93 0 12
2014 Full-time 42 35 9 10 4 0 0 77 14 567
2014 Part-time 42 39 5 10 5 0 0 80 15 18
2011 Full-time 43 37 9 8 3 0 0 80 11 575
2011 Part-time 53 24 0 23 0 0 0 77 23 13

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 41 12 10 3 0 0 76 12 527
2017 Part-time 55 30 7 7 0 0 0 86 7 12
2014 Full-time 26 39 17 13 3 0 1 66 16 567
2014 Part-time 25 38 22 10 0 0 5 67 10 18
2011 Full-time 28 35 18 12 6 0 2 64 18 575
2011 Part-time 24 37 8 0 8 0 24 79 10 13
2008 Full-time 31 39 15 8 4 1 2 73 12 718
2008 Part-time 28 33 14 19 0 0 7 65 20 15

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 36 6 5 3 0 0 86 8 528
2017 Part-time 37 48 8 0 0 0 8 92 0 12
2014 Full-time 51 34 8 5 2 0 0 85 7 569
2014 Part-time 37 44 10 10 0 0 0 80 10 18
2011 Full-time 46 37 7 5 4 0 0 84 9 572
2011 Part-time 61 24 7 0 0 8 0 92 0 13
2008 Full-time 44 38 9 6 3 0 0 82 8 719
2008 Part-time 19 40 20 20 0 0 0 59 20 15

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 37 4 3 2 0 0 90 6 527
2017 Part-time 37 48 8 0 0 0 8 92 0 12
2014 Full-time 53 35 7 4 1 0 0 88 5 568
2014 Part-time 47 33 0 20 0 0 0 80 20 18
2011 Full-time 51 36 5 5 3 0 0 87 8 574
2011 Part-time 54 31 0 7 8 0 0 85 15 13
2008 Full-time 48 40 6 3 2 0 0 89 5 719
2008 Part-time 20 47 7 13 13 0 0 66 27 15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 32 6 5 2 0 0 88 6 525
2017 Part-time 62 30 7 0 0 0 0 93 0 12
2014 Full-time 53 32 10 5 1 0 0 84 6 569
2014 Part-time 63 32 5 0 0 0 0 95 0 18

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 35 10 9 6 0 0 75 15 524
2017 Part-time 84 16 0 0 0 0 0 100 0 12
2014 Full-time 36 34 13 10 6 0 1 71 17 569
2014 Part-time 56 32 5 0 0 0 7 94 0 18
2011 Full-time 33 37 9 12 7 1 1 71 20 575
2011 Part-time 61 31 8 0 0 0 0 92 0 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 25 10 13 15 2 13 56 33 528
2017 Part-time 28 23 0 0 14 0 35 78 22 12
2014 Full-time 18 18 10 14 26 3 11 42 47 569
2014 Part-time 36 22 10 5 5 0 22 75 12 18
2011 Full-time 17 17 9 19 26 1 11 38 52 575
2011 Part-time 21 15 16 24 16 0 8 39 43 13
2008 Full-time 27 21 9 12 20 2 9 54 36 717
2008 Part-time 21 31 14 14 13 0 7 56 29 15

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 46 6 5 3 0 0 86 8 528
2017 Part-time 37 55 8 0 0 0 0 92 0 12
2014 Full-time 38 44 8 8 2 0 0 82 10 569
2014 Part-time 33 52 10 5 0 0 0 85 5 18
2011 Full-time 36 41 11 7 5 0 0 77 12 574
2011 Part-time 54 38 8 0 0 0 0 92 0 13
2008 Full-time 39 40 11 7 3 0 0 79 11 718
2008 Part-time 28 14 28 29 0 0 0 43 29 14

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 39 12 11 4 0 0 72 15 527
2017 Part-time 43 19 23 15 0 0 0 62 15 12
2014 Full-time 28 39 16 12 5 0 0 68 17 569
2014 Part-time 37 47 10 5 0 0 0 84 5 18
2011 Full-time 29 40 14 10 7 0 0 69 17 575
2011 Part-time 38 54 0 0 0 0 8 100 0 13

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 45 9 9 2 0 0 79 12 528
2017 Part-time 48 45 0 7 0 0 0 93 7 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 39 7 5 2 0 0 86 7 528
2017 Part-time 55 45 0 0 0 0 0 100 0 12
2014 Full-time 49 39 8 3 1 0 0 88 4 569
2014 Part-time 33 47 15 0 0 0 5 84 0 18
2011 Full-time 44 40 10 4 2 0 0 84 6 575
2011 Part-time 53 32 7 8 0 0 0 85 8 13
2008 Full-time 45 38 9 4 3 0 0 83 8 719
2008 Part-time 26 33 14 27 0 0 0 59 27 15

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 40 10 8 6 0 0 76 14 525
2017 Part-time 28 55 8 0 8 0 0 84 8 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 36 6 4 1 0 0 89 5 526
2017 Part-time 37 55 0 0 0 0 8 100 0 12
2014 Full-time 59 29 8 2 0 0 0 89 3 567
2014 Part-time 55 30 15 0 0 0 0 85 0 18
2011 Full-time 54 31 10 4 1 0 0 85 5 573
2011 Part-time 62 38 0 0 0 0 0 100 0 13

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 39 10 8 3 0 0 79 11 527
2017 Part-time 36 55 8 0 0 0 0 92 0 12
2014 Full-time 33 45 9 10 2 1 0 79 12 569
2014 Part-time 21 52 15 12 0 0 0 74 12 18
2011 Full-time 33 44 10 10 3 1 0 77 13 571
2011 Part-time 38 38 8 8 0 0 8 83 9 13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 37 12 9 4 0 0 76 13 528
2017 Part-time 45 40 8 7 0 0 0 84 7 12
2014 Full-time 35 39 13 9 3 0 1 75 12 569
2014 Part-time 26 38 32 5 0 0 0 64 5 18

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 42 9 8 2 0 1 81 10 528
2017 Part-time 45 41 7 8 0 0 0 85 8 12
2014 Full-time 39 39 11 7 2 1 1 79 9 568
2014 Part-time 31 44 20 5 0 0 0 75 5 18
2011 Full-time 40 37 12 6 3 1 2 79 8 575
2011 Part-time 39 53 8 0 0 0 0 92 0 13

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 40 7 4 2 0 0 86 7 527
2017 Part-time 37 55 0 0 0 0 8 100 0 12
2014 Full-time 45 39 9 4 2 0 0 84 7 567
2014 Part-time 44 46 10 0 0 0 0 90 0 18
2011 Full-time 42 39 9 6 4 0 0 82 10 574
2011 Part-time 54 39 7 0 0 0 0 93 0 13
2008 Full-time 44 41 8 6 1 0 0 85 7 719
2008 Part-time 34 20 33 13 0 0 0 54 13 15

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 40 21 9 6 0 0 65 15 528
2017 Part-time 55 45 0 0 0 0 0 100 0 12
2014 Full-time 27 37 21 8 7 0 0 64 15 569
2014 Part-time 52 33 5 10 0 0 0 85 10 18
2011 Full-time 26 38 19 10 7 0 0 64 17 575
2011 Part-time 15 62 16 0 8 0 0 76 8 13
2008 Full-time 22 41 19 10 7 1 0 64 17 718
2008 Part-time 33 34 26 0 7 0 0 66 7 15

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 6 23 42 19 9 0 1 29 29 527
2017 Part-time 0 7 52 11 11 8 11 26 9 12
2014 Full-time 5 20 46 21 8 1 1 29 24 568
2014 Part-time 5 10 37 32 17 0 0 48 15 18
2011 Full-time 8 21 41 20 7 1 2 28 31 573
2011 Part-time 8 8 53 8 16 0 8 26 17 13
2008 Full-time 13 26 38 17 4 1 2 22 40 718
2008 Part-time 7 21 46 26 0 0 0 26 28 15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 5 10 21 34 26 1 2 63 15 525
2017 Part-time 0 0 16 14 62 0 8 83 0 12
2014 Full-time 2 11 22 40 22 1 2 64 14 566
2014 Part-time 5 5 12 45 22 12 0 75 12 18
2011 Full-time 4 7 17 43 23 2 4 70 11 574
2011 Part-time 0 8 15 23 46 0 8 75 9 13
2008 Full-time 9 18 25 27 15 3 3 44 29 716
2008 Part-time 0 28 7 50 15 0 0 65 28 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 17 36 23 14 1 1 37 26 524
2017 Part-time 0 7 39 7 47 0 0 54 7 12
2014 Full-time 11 23 33 21 8 2 2 31 35 568
2014 Part-time 10 10 57 10 6 7 0 18 22 18
2011 Full-time 15 21 33 19 9 0 4 29 37 572
2011 Part-time 8 15 23 24 22 0 8 50 25 13
2008 Full-time 18 21 32 18 6 2 2 26 41 717
2008 Part-time 13 14 41 18 14 0 0 31 28 15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 18 36 27 11 0 1 38 26 526
2017 Part-time 7 0 38 34 21 0 0 55 7 12
2014 Full-time 5 21 40 22 10 1 2 33 27 569
2014 Part-time 0 10 40 22 22 7 0 46 11 18
2011 Full-time 8 22 39 21 8 0 2 30 30 571
2011 Part-time 0 8 46 16 22 0 8 42 9 13
2008 Full-time 7 23 35 24 7 1 2 32 31 717
2008 Part-time 7 34 27 19 7 0 7 28 44 15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 21 29 23 14 1 2 39 31 526
2017 Part-time 0 7 30 33 29 0 0 62 7 12
2014 Full-time 9 19 33 23 11 1 3 35 30 568
2014 Part-time 10 10 24 26 22 7 0 52 22 18
2011 Full-time 11 20 31 22 11 2 4 34 33 571
2011 Part-time 0 16 37 24 8 8 8 37 19 13
2008 Full-time 13 19 28 22 12 2 4 36 34 714
2008 Part-time 12 14 28 26 21 0 0 46 26 15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 16 27 26 17 3 3 46 25 525
2017 Part-time 8 0 7 30 47 0 8 83 9 12
2014 Full-time 4 11 28 36 17 2 3 55 16 567
2014 Part-time 10 12 10 30 31 7 0 65 24 18
2011 Full-time 5 12 28 30 19 2 4 52 18 572
2011 Part-time 8 15 22 24 24 0 8 52 25 13
2008 Full-time 16 19 27 21 10 3 4 33 38 715
2008 Part-time 7 20 40 33 0 0 0 33 27 15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 7 16 32 30 12 1 3 43 24 526
2017 Part-time 0 23 14 26 36 0 0 62 23 12
2014 Full-time 6 18 34 26 10 4 3 38 25 566
2014 Part-time 10 15 37 15 16 7 0 34 27 18
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 65 22 4 5 1 1 1 89 7 528
2017 Part-time 48 22 8 15 7 0 0 70 22 12
2014 Full-time 65 20 5 6 3 0 1 86 9 569
2014 Part-time 65 30 0 0 5 0 0 95 5 18
2011 Full-time 64 19 5 7 3 0 1 84 10 575
2011 Part-time 77 15 0 8 0 0 0 92 8 13
2008 Full-time 62 23 4 6 3 0 2 86 9 717
2008 Part-time 34 40 7 0 13 0 7 79 13 15

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 30 12 8 4 6 8 72 14 529
2017 Part-time 39 22 17 8 0 0 14 71 9 12
2014 Full-time 36 29 12 6 3 6 8 76 10 569
2014 Part-time 38 25 10 6 0 5 17 80 7 18

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 28 9 7 4 0 0 80 12 529
2017 Part-time 43 42 8 0 0 7 0 92 0 12
2014 Full-time 51 30 7 8 4 0 0 81 11 569
2014 Part-time 49 40 0 11 0 0 0 89 11 18

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 30 9 6 2 0 0 82 9 529
2017 Part-time 59 41 0 0 0 0 0 100 0 12
2014 Full-time 50 36 6 5 1 1 1 88 6 569
2014 Part-time 35 53 0 5 0 7 0 94 6 18
2011 Full-time 51 33 7 6 3 1 1 85 8 575
2011 Part-time 70 30 0 0 0 0 0 100 0 13
2008 Full-time 45 34 8 7 3 2 1 81 11 718
2008 Part-time 34 26 7 32 0 0 0 61 32 15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 29 10 9 3 11 1 75 14 529
2017 Part-time 21 33 22 0 0 23 0 71 0 12
2014 Full-time 43 26 9 8 2 10 2 78 12 569
2014 Part-time 16 52 5 0 0 26 0 93 0 18
2011 Full-time 43 26 9 7 4 9 1 77 13 574
2011 Part-time 54 16 7 15 0 8 0 76 16 13
2008 Full-time 41 28 8 8 5 9 1 77 14 719
2008 Part-time 21 45 7 14 0 13 0 76 16 15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 25 15 11 7 22 7 53 26 529
2017 Part-time 21 25 8 8 7 23 7 66 21 12
2014 Full-time 15 26 15 13 5 20 6 55 25 569
2014 Part-time 21 25 17 5 11 21 0 59 20 18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 61 28 3 6 2 0 0 89 8 528
2017 Part-time 74 26 0 0 0 0 0 100 0 12
2014 Full-time 64 29 4 2 0 0 0 93 3 568
2014 Part-time 64 31 5 0 0 0 0 95 0 18
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 40 7 9 3 1 1 80 13 528
2017 Part-time 47 14 23 16 0 0 0 61 16 12
2014 Full-time 37 39 13 7 3 1 1 77 10 569
2014 Part-time 47 32 10 5 5 0 0 79 10 18
2011 Full-time 37 37 11 10 4 0 1 74 15 575
2011 Part-time 38 46 8 0 0 0 8 91 0 13
2008 Full-time 36 33 10 12 7 1 1 70 19 718
2008 Part-time 20 34 14 7 19 0 7 58 27 15

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 27 7 5 3 2 1 85 8 528
2017 Part-time 68 16 7 8 0 0 0 84 8 12
2014 Full-time 48 29 11 6 2 3 1 80 8 569
2014 Part-time 62 28 10 0 0 0 0 90 0 18
2011 Full-time 50 27 10 6 5 2 1 79 11 575
2011 Part-time 62 30 0 0 0 0 8 100 0 13
2008 Full-time 45 27 11 7 5 3 1 75 13 719
2008 Part-time 48 32 7 0 13 0 0 80 13 15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 36 6 5 3 0 0 86 8 529
2017 Part-time 76 8 0 16 0 0 0 84 16 12
2014 Full-time 44 35 10 7 2 1 0 81 9 569
2014 Part-time 57 32 5 6 0 0 0 89 6 18
2011 Full-time 44 34 9 9 3 0 0 79 13 575
2011 Part-time 54 38 0 8 0 0 0 92 8 13
2008 Full-time 40 33 10 10 6 1 0 74 16 718
2008 Part-time 34 33 7 7 19 0 0 68 26 15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 80 13 3 3 1 0 0 93 4 529
2017 Part-time 84 8 7 0 0 0 0 93 0 12
2014 Full-time 76 14 4 3 2 0 1 91 5 569
2014 Part-time 85 10 0 5 0 0 0 95 5 18
2011 Full-time 77 13 3 3 3 0 1 91 6 575
2011 Part-time 78 22 0 0 0 0 0 100 0 13
2008 Full-time 77 12 4 3 3 0 0 90 6 716
2008 Part-time 74 7 0 7 13 0 0 81 19 15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 26 10 7 7 6 5 74 15 527
2017 Part-time 93 7 0 0 0 0 0 100 0 12
2014 Full-time 34 25 13 9 5 7 7 68 17 569
2014 Part-time 57 10 33 0 0 0 0 67 0 18
2011 Full-time 27 26 14 13 8 6 5 60 24 575
2011 Part-time 77 23 0 0 0 0 0 100 0 13

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 29 7 5 3 1 1 85 8 528
2017 Part-time 75 17 0 8 0 0 0 92 8 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 27 7 4 3 1 0 86 7 528
2017 Part-time 83 17 0 0 0 0 0 100 0 12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 31 6 6 2 0 0 85 8 526
2017 Part-time 68 16 8 8 0 0 0 84 8 12
2014 Full-time 50 33 8 6 2 1 0 83 8 567
2014 Part-time 56 34 10 0 0 0 0 90 0 18
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 37 14 9 2 4 9 72 12 133
2014 Full-time 31 37 14 7 1 1 9 75 9 147

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 35 8 3 2 5 0 86 6 529
2017 Part-time 55 45 0 0 0 0 0 100 0 12
2014 Full-time 47 32 10 3 2 6 0 84 5 569
2014 Part-time 65 15 10 0 0 10 0 89 0 18
2011 Full-time 36 32 13 6 4 9 1 75 10 573
2011 Part-time 39 30 15 8 0 8 0 75 9 13

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 36 9 5 2 1 0 83 7 529
2017 Part-time 55 38 8 0 0 0 0 92 0 12
2014 Full-time 47 36 9 5 2 1 0 84 7 568
2014 Part-time 58 27 15 0 0 0 0 85 0 18
2011 Full-time 39 36 12 7 5 1 0 75 12 573
2011 Part-time 43 50 8 0 0 0 0 92 0 12
2008 Full-time 26 34 18 10 9 2 0 61 20 718
2008 Part-time 14 33 27 7 7 12 0 53 16 15

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 41 12 7 3 3 0 78 10 528
2017 Part-time 39 52 0 0 0 8 0 100 0 12
2014 Full-time 33 39 15 6 3 4 0 75 9 568
2014 Part-time 38 35 21 0 0 7 0 78 0 18
2011 Full-time 29 43 13 9 3 4 0 74 12 575
2011 Part-time 24 70 7 0 0 0 0 93 0 13
2008 Full-time 16 36 17 16 9 7 0 56 26 717
2008 Part-time 14 47 7 0 12 20 0 76 15 15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 35 16 12 5 4 0 66 18 528
2017 Part-time 32 45 7 0 0 16 0 91 0 12
2014 Full-time 24 33 18 12 8 5 0 59 22 569
2014 Part-time 23 40 15 10 0 12 0 71 11 18
2011 Full-time 18 35 17 15 8 8 0 57 25 574
2011 Part-time 31 62 7 0 0 0 0 93 0 13
2008 Full-time 15 30 17 14 14 10 0 50 31 719
2008 Part-time 7 47 21 0 7 19 0 66 8 15

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 40 16 14 4 2 0 65 19 528
2017 Part-time 47 53 0 0 0 0 0 100 0 12
2014 Full-time 23 39 18 15 3 3 0 63 19 568
2014 Part-time 15 61 20 5 0 0 0 75 5 18
2011 Full-time 16 43 14 16 8 2 0 61 24 575
2011 Part-time 31 46 7 16 0 0 0 77 16 13
2008 Full-time 17 35 16 19 9 3 0 54 29 719
2008 Part-time 7 40 12 21 13 7 0 51 36 15
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 46 13 8 1 2 0 77 10 527
2017 Part-time 52 33 14 0 0 0 0 86 0 12
2014 Full-time 31 43 14 7 2 2 0 76 9 568
2014 Part-time 21 53 20 5 0 0 0 74 5 18
2011 Full-time 29 44 16 7 2 2 0 74 9 575
2011 Part-time 39 45 0 8 0 8 0 91 9 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 35 6 1 0 2 0 93 1 527
2017 Part-time 59 41 0 0 0 0 0 100 0 12
2014 Full-time 56 33 6 2 1 3 0 92 2 568
2014 Part-time 36 54 10 0 0 0 0 90 0 18
2011 Full-time 52 33 9 1 1 4 0 88 2 575
2011 Part-time 55 30 7 0 0 8 0 92 0 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 36 9 5 3 1 0 83 8 526
2017 Part-time 70 23 7 0 0 0 0 93 0 12
2014 Full-time 48 32 7 6 2 3 1 84 8 569
2014 Part-time 55 30 5 5 5 0 0 84 10 18
2011 Full-time 43 34 11 6 2 4 1 80 8 575
2011 Part-time 39 38 8 0 0 0 15 91 0 13
2008 Full-time 31 34 11 10 7 5 2 70 18 717
2008 Part-time 14 59 0 0 20 7 0 79 21 15

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 35 16 10 4 5 1 68 15 526
2017 Part-time 52 33 0 0 8 7 0 92 8 12
2014 Full-time 28 35 19 7 3 5 1 68 12 569
2014 Part-time 21 40 22 6 0 12 0 69 6 18
2011 Full-time 20 36 19 12 7 5 1 60 20 573
2011 Part-time 39 38 23 0 0 0 0 77 0 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 20 15 13 14 16 5 46 35 527
2017 Part-time 21 19 14 7 0 30 8 65 12 12
2014 Full-time 15 20 15 14 14 17 4 44 36 569
2014 Part-time 21 26 16 6 5 26 0 65 14 18
2011 Full-time 12 15 16 15 16 20 6 37 41 573
2011 Part-time 24 31 22 0 0 16 8 71 0 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 29 7 8 2 1 1 82 11 526
2017 Part-time 55 23 8 7 7 0 0 78 14 12
2014 Full-time 51 25 11 7 3 1 2 78 11 569
2014 Part-time 58 32 5 0 5 0 0 90 5 18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 69 24 3 1 1 1 1 95 2 524
2017 Part-time 77 8 0 7 0 0 8 92 8 12
2014 Full-time 60 24 6 2 1 5 2 90 3 569
2014 Part-time 63 25 0 0 0 12 0 100 0 18
2011 Full-time 61 21 7 3 0 3 4 89 3 575
2011 Part-time 69 7 0 0 8 0 16 91 9 13
2008 Full-time 67 20 6 2 1 2 2 91 3 719
2008 Part-time 28 26 28 7 0 5 7 61 8 15

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 35 11 11 5 3 0 73 16 524
2017 Part-time 48 16 21 15 0 0 0 64 15 12
2014 Full-time 28 35 14 14 6 2 1 66 20 569
2014 Part-time 23 45 10 10 5 7 0 73 16 18
2011 Full-time 20 36 20 13 8 2 0 57 22 575
2011 Part-time 53 24 7 0 8 0 8 84 9 13
2008 Full-time 28 36 16 10 7 2 0 66 17 718
2008 Part-time 20 40 14 12 7 0 7 64 20 15

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 30 11 13 11 2 2 64 25 526
2017 Part-time 48 23 8 14 0 0 7 76 15 12
2014 Full-time 27 28 13 13 15 2 2 57 29 568
2014 Part-time 28 26 15 11 5 0 15 63 19 18
2011 Full-time 25 31 12 13 15 2 1 58 29 575
2011 Part-time 31 23 8 14 0 0 24 71 18 13
2008 Full-time 23 33 14 13 13 3 1 58 27 716
2008 Part-time 7 41 21 5 13 0 12 55 21 15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 42 17 8 3 3 0 71 12 525
2017 Part-time 39 29 16 0 0 16 0 81 0 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 37 13 5 3 4 0 78 9 524
2017 Part-time 55 30 7 0 0 8 0 92 0 12
2014 Full-time 42 32 12 5 2 8 0 80 7 569
2014 Part-time 58 26 10 0 0 5 0 89 0 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 42 10 7 3 2 0 80 10 527
2017 Part-time 37 48 0 15 0 0 0 85 15 12
2014 Full-time 41 36 12 6 2 3 0 79 9 569
2014 Part-time 54 35 10 0 0 0 0 90 0 18
2011 Full-time 32 40 13 9 4 2 0 73 13 575
2011 Part-time 55 30 7 8 0 0 0 85 8 13

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 34 6 4 1 0 0 89 5 526
2017 Part-time 52 48 0 0 0 0 0 100 0 12
2014 Full-time 55 34 8 3 1 0 0 89 4 569
2014 Part-time 63 37 0 0 0 0 0 100 0 18
2011 Full-time 48 36 10 3 2 0 0 85 5 574
2011 Part-time 55 45 0 0 0 0 0 100 0 13
2008 Full-time 41 35 13 6 4 0 0 77 10 719
2008 Part-time 27 59 7 7 0 0 0 87 7 15

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 28 12 4 2 0 0 82 6 526
2017 Part-time 55 45 0 0 0 0 0 100 0 12
2014 Full-time 48 32 12 6 2 0 0 80 8 569
2014 Part-time 54 36 5 5 0 0 0 90 5 18
2011 Full-time 41 34 13 7 4 1 0 76 10 575
2011 Part-time 55 30 7 8 0 0 0 85 8 13

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 35 9 5 2 0 0 84 7 527
2017 Part-time 48 52 0 0 0 0 0 100 0 12
2014 Full-time 47 35 11 5 2 0 0 82 7 569
2014 Part-time 54 41 5 0 0 0 0 95 0 18
2011 Full-time 42 35 11 7 4 1 0 78 11 574
2011 Part-time 47 53 0 0 0 0 0 100 0 13
2008 Full-time 35 39 14 8 5 0 0 73 12 718
2008 Part-time 42 26 13 5 7 7 0 73 13 15

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 26 14 9 5 2 1 72 14 525
2017 Part-time 48 38 15 0 0 0 0 85 0 12
2014 Full-time 41 26 16 9 5 3 0 69 14 569
2014 Part-time 39 50 5 0 5 0 0 90 5 18
2011 Full-time 40 28 13 8 8 3 0 70 16 575
2011 Part-time 63 22 0 0 0 8 7 100 0 13
2008 Full-time 33 26 17 10 9 4 0 62 20 717
2008 Part-time 21 39 0 27 12 0 0 61 39 15
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 31 33 35 528
2017 Part-time 32 54 14 12
2014 Full-time 36 35 30 568
2014 Part-time 32 31 36 18
2011 Full-time 37 31 32 575
2011 Part-time 39 47 14 13

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 10 31 48 6 1 4 164
2014 Full-time 6 31 48 11 9999 4 202
2011 Full-time 10 29 43 13 9999 5 214
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 13 87 528
2014 Full-time 13 87 566

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 42 69
2014 Full-time 36 72

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 65 69
2014 Full-time 72 72

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 69

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 69
2014 Full-time 0 72

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 69

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 69
2014 Full-time 37 72

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 39 69
2014 Full-time 43 72

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 43 69
2014 Full-time 40 72

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 47 69
2014 Full-time 44 72

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 69
2014 Full-time 30 72

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 58 69
2014 Full-time 43 72

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 26 69
2014 Full-time 29 72

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 69
2014 Full-time 40 72

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 69
2014 Full-time 30 72

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 69

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 59 69
2014 Full-time 32 73

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 69
2014 Full-time 25 73

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 69
2014 Full-time 17 73

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 69

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 69
2014 Full-time 10 73

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 69
2014 Full-time 9 73

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 28 69
2014 Full-time 33 73

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 68
2014 Full-time 17 70

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 26 68
2014 Full-time 14 70

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 68
2014 Full-time 8 70

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 68
2014 Full-time 11 70

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 68
2014 Full-time 15 70

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 68
2014 Full-time 17 70

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 68
2014 Full-time 7 70

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 68
2014 Full-time 10 70

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 68
2014 Full-time 24 70

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 68

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 68
2014 Full-time 41 70

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 53 68
2014 Full-time 48 70

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 68

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 68
2014 Full-time 8 70

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 83 17 69

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 16 15 5 4 35 10 55 17 529
2017 Part-time 21 19 7 0 8 44 0 72 15 12
2014 Full-time 16 11 15 4 2 41 10 55 14 569
2014 Part-time 28 10 10 0 0 36 16 80 0 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 33 14 6 3 15 3 73 10 528
2017 Part-time 28 34 15 0 0 23 0 81 0 12
2014 Full-time 30 27 18 5 2 17 2 70 8 569
2014 Part-time 33 35 10 0 0 23 0 87 0 18
2011 Full-time 29 34 16 3 2 16 1 75 6 575
2011 Part-time 33 58 0 0 0 9 0 100 0 12
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 40 11 8 4 2 17 72 14 529
2017 Part-time 26 66 0 0 0 0 8 100 0 12
2014 Full-time 18 37 13 10 3 2 17 67 16 569
2014 Part-time 25 35 15 0 0 7 18 80 0 18
2011 Full-time 13 40 12 13 4 1 16 65 21 575
2011 Part-time 22 22 0 16 8 0 32 65 35 13
2008 Full-time 20 41 10 12 5 1 12 69 20 719
2008 Part-time 14 40 0 26 7 0 14 63 37 15

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 12 18 5 3 39 16 45 16 527
2017 Part-time 11 30 14 7 0 38 0 65 12 12
2014 Full-time 7 10 17 6 5 36 20 37 25 569
2014 Part-time 5 11 20 5 0 37 23 39 12 18
2011 Full-time 4 8 22 7 6 35 18 26 28 575
2011 Part-time 8 14 31 8 0 16 24 36 13 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 26 10 5 2 13 16 76 10 526
2017 Part-time 40 44 8 0 0 0 8 91 0 12
2014 Full-time 21 21 13 5 3 20 17 68 12 568
2014 Part-time 20 42 15 5 0 0 18 76 6 18
2011 Full-time 20 24 15 6 2 16 17 65 12 575
2011 Part-time 29 23 8 8 0 0 32 77 12 13
2008 Full-time 29 27 14 4 2 13 11 74 8 716
2008 Part-time 34 27 0 7 7 12 14 82 18 15

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 25 13 7 3 14 16 69 13 529
2017 Part-time 47 16 7 14 0 8 8 74 17 12
2014 Full-time 18 18 15 6 6 21 16 57 19 569
2014 Part-time 25 32 20 5 0 5 13 69 6 18
2011 Full-time 18 22 15 7 4 18 16 60 18 575
2011 Part-time 16 45 8 16 0 0 16 72 19 13
2008 Full-time 24 27 14 8 5 11 11 65 17 718
2008 Part-time 14 46 0 20 7 0 14 69 31 15
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 5 95 527
2014 Full-time 4 96 568

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 35 26
2014 Full-time 31 20

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 72 26
2014 Full-time 90 20

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 26
2014 Full-time 0 20

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 25
2014 Full-time 25 20

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Full-time 39 25

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Full-time 39 25

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 25

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 25
2014 Full-time 41 20

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 25

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 25
2014 Full-time 0 20

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 26

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 26

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 26
2014 Full-time 0 20

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 62 26
2014 Full-time 49 20

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 26
2014 Full-time 0 20

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 26
2014 Full-time 0 20

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 33 26
2014 Full-time 60 20

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 26
2014 Full-time 0 20

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 59 26
2014 Full-time 50 20

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 26

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 87 13 26

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 14 15 3 1 43 11 60 9 527
2017 Part-time 11 19 14 0 0 45 11 68 0 12
2014 Full-time 15 11 15 2 2 48 8 56 9 569
2014 Part-time 28 10 10 0 0 36 16 79 0 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 32 13 4 2 18 3 76 7 528
2017 Part-time 28 41 8 0 0 23 0 90 0 12
2014 Full-time 31 25 18 2 2 20 2 72 5 569
2014 Part-time 44 25 10 0 0 21 0 87 0 18
2011 Full-time 34 31 13 2 1 18 0 80 4 575
2011 Part-time 46 30 8 0 0 16 0 91 0 13
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 26 22 10 12 1 1 55 22 528
2017 Part-time 16 21 22 26 14 0 0 37 41 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 29 31 18 10 0 1 40 29 528
2017 Part-time 30 33 14 7 15 0 0 63 23 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 34 26 14 8 0 2 51 22 525
2017 Part-time 21 49 7 0 23 0 0 70 23 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 25 26 17 8 0 1 47 26 528
2017 Part-time 28 35 7 22 8 0 0 63 30 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 31 21 10 8 0 5 60 18 529
2017 Part-time 40 21 14 0 8 0 16 74 9 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 26 29 12 9 0 0 50 21 527
2017 Part-time 30 18 14 30 8 0 0 48 38 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 39 19 8 4 0 1 69 12 527
2017 Part-time 55 30 0 7 8 0 0 85 15 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 35 25 11 4 0 1 60 14 526
2017 Part-time 55 16 7 8 15 0 0 70 23 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 36 21 10 5 0 1 64 14 527
2017 Part-time 48 22 16 0 15 0 0 70 15 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 35 21 7 3 0 1 69 10 523
2017 Part-time 48 21 7 16 8 0 0 69 24 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 65 21 9 3 2 0 1 86 5 528
2017 Part-time 78 14 8 0 0 0 0 92 0 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 80 10 4 2 2 0 2 92 3 528
2017 Part-time 70 7 15 8 0 0 0 77 8 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 63 21 10 3 1 0 1 86 4 526
2017 Part-time 63 14 15 0 8 0 0 77 8 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 66 16 9 4 3 0 1 83 7 526
2017 Part-time 62 21 0 8 8 0 0 84 16 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 59 10 6 1 0 0 24 91 1 527
2017 Part-time 62 8 0 0 0 0 29 100 0 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 70 19 4 1 1 0 5 94 1 528
2017 Part-time 78 0 14 0 8 0 0 78 8 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 83 8 3 1 1 1 3 95 2 528
2017 Part-time 92 0 0 0 8 0 0 92 8 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 29 10 3 2 0 1 85 5 528
2017 Part-time 51 26 7 8 8 0 0 77 15 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 31 41 13 5 0 0 41 18 529
2017 Part-time 30 16 29 8 8 0 11 51 17 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 7 17 40 26 9 0 0 36 25 529
2017 Part-time 0 15 37 18 30 0 0 48 15 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 45 16 7 3 3 0 73 10 528
2017 Part-time 27 48 14 0 0 0 11 84 0 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 43 17 11 6 2 0 66 17 529
2017 Part-time 47 38 0 8 0 7 0 92 8 12
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 11 89 528
2014 Full-time 9 91 567
2014 Part-time 35 65 18

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 74 26 57
2014 Full-time 70 30 50

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 18 4 16 5 0 0 75 21 43
2014 Full-time 52 31 6 6 3 3 0 85 9 35
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 22 21 13 10 5 1 29 71 528
2017 Part-time 16 21 25 23 15 0 0 16 84 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 352
2017 Part-time 22 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 352
2017 Part-time 34 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 352
2017 Part-time 44 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 352
2017 Part-time 0 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 352
2017 Part-time 9 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 42 352
2017 Part-time 36 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 8 48 23 10 4 7 340

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 30 16 16 12 2 8 51 31 353
2017 Part-time 57 17 9 17 0 0 0 74 17 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 3 10 16 19 41 2 10 14 68 353
2017 Part-time 25 30 0 0 44 0 0 56 44 10
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