2017 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 111.1. Region of work (variable derived from question 111)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	21	60	7	12	2	80	13	128
2017	Region - Ontario (excluding National Capital Region)	31	48	5	10	6	79	16	227
2017	Region - Prairies, Nunavut, NWT	46	45	0	9	0	91	9	11
2017	Region - British Columbia, Yukon	20	64	4	12	0	84	12	70
2017	Region - National Capital Region	44	44	4	6	2	88	8	245
2014	Region - Quebec (excluding National Capital Region)	34	52	4	6	4	86	10	144
2014	Region - Ontario (excluding National Capital Region)	39	43	6	10	3	82	13	242
2014	Region - Prairies, Nunavut, NWT	0	62	0	32	6	62	38	13
2014	Region - British Columbia, Yukon	30	53	4	9	4	84	12	81
2014	Region - National Capital Region	47	41	5	6	2	87	8	193
2014	Region - Outside Canada	61	33	0	0	6	94	6	28
2011	Region - Quebec (excluding National Capital Region)	38	45	6	9	2	83	11	122
2011	Region - Ontario (excluding National Capital Region)	37	47	3	11	2	85	12	262
2011	Region - Prairies, Nunavut, NWT	35	65	0	0	0	100	0	15
2011	Region - British Columbia, Yukon	31	49	4	12	4	80	17	87
2011	Region - National Capital Region	36	49	5	7	3	85	10	242
2008	Region - Quebec (excluding National Capital Region)	34	50	6	8	2	84	10	116
2008	Region - Ontario (excluding National Capital Region)	38	46	4	8	3	84	12	195
2008	Region - British Columbia, Yukon	40	45	1	9	5	84	14	74
2008	Region - National Capital Region	44	43	5	6	2	88	8	253

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	52	40	4	4	1	0	0	92	4	128
2017	Region - Ontario (excluding National Capital Region)	77	17	2	1	1	0	2	96	2	226
2017	Region - Prairies, Nunavut, NWT	69	31	0	0	0	0	0	100	0	10
2017	Region - British Columbia, Yukon	77	22	1	0	0	0	0	99	0	69
2017	Region - National Capital Region	69	26	1	3	0	0	0	96	3	245
2014	Region - Quebec (excluding National Capital Region)	63	26	3	8	1	0	0	89	9	144
2014	Region - Ontario (excluding National Capital Region)	78	13	4	2	1	1	0	93	3	242
2014	Region - Prairies, Nunavut, NWT	69	31	0	0	0	0	0	100	0	13
2014	Region - British Columbia, Yukon	80	10	2	4	4	0	0	90	8	81
2014	Region - National Capital Region	71	20	4	3	1	1	1	92	4	193
2014	Region - Outside Canada	86	14	0	0	0	0	0	100	0	28
2011	Region - Quebec (excluding National Capital Region)	61	30	2	5	2	0	0	91	7	123
2011	Region - Ontario (excluding National Capital Region)	77	16	3	2	1	2	0	94	4	263
2011	Region - Prairies, Nunavut, NWT	79	21	0	0	0	0	0	100	0	15
2011	Region - British Columbia, Yukon	69	22	1	3	3	0	2	93	5	87
2011	Region - National Capital Region	66	26	4	3	0	0	0	92	4	242
2008	Region - Quebec (excluding National Capital Region)	68	26	1	4	1	0	0	94	5	116
2008	Region - Ontario (excluding National Capital Region)	86	12	1	0	0	0	1	99	0	194
2008	Region - British Columbia, Yukon	81	15	0	3	0	0	1	97	3	74
2008	Region - National Capital Region	73	18	3	4	1	0	0	92	5	254

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	45	38	8	8	2	0	0	82	10	128
2017	Region - Ontario (excluding National Capital Region)	84	12	0	0	1	0	1	98	2	225
2017	Region - Prairies, Nunavut, NWT	90	10	0	0	0	0	0	100	0	11
2017	Region - British Columbia, Yukon	82	12	2	3	1	0	0	94	4	70
2017	Region - National Capital Region	63	23	5	8	0	0	1	86	8	245
2014	Region - Quebec (excluding National Capital Region)	42	39	4	12	3	0	0	81	15	143
2014	Region - Ontario (excluding National Capital Region)	83	11	1	0	3	0	1	96	3	241
2014	Region - Prairies, Nunavut, NWT	85	15	0	0	0	0	0	100	0	13
2014	Region - British Columbia, Yukon	84	8	1	7	0	0	0	92	7	81
2014	Region - National Capital Region	55	29	6	9	1	0	1	84	10	193
2014	Region - Outside Canada	80	11	3	0	6	0	0	91	6	28
2011	Region - Quebec (excluding National Capital Region)	46	31	7	10	6	0	0	78	16	123
2011	Region - Ontario (excluding National Capital Region)	84	10	3	1	1	1	0	95	2	262
2011	Region - Prairies, Nunavut, NWT	93	7	0	0	0	0	0	100	0	15
2011	Region - British Columbia, Yukon	74	15	5	1	1	0	4	92	3	87
2011	Region - National Capital Region	53	26	6	8	6	0	1	80	14	243
2008	Region - Quebec (excluding National Capital Region)	44	36	4	11	5	0	0	80	16	116
2008	Region - Ontario (excluding National Capital Region)	87	8	3	0	0	0	1	96	0	195
2008	Region - British Columbia, Yukon	85	10	1	2	0	0	1	96	2	73
2008	Region - National Capital Region	53	22	5	14	5	0	0	76	19	254

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	30	47	7	12	4	0	77	16	128
2017	Region - Ontario (excluding National Capital Region)	42	38	2	11	6	0	81	17	227
2017	Region - Prairies, Nunavut, NWT	64	19	0	0	17	0	83	17	11
2017	Region - British Columbia, Yukon	40	43	4	8	4	0	83	12	70
2017	Region - National Capital Region	53	28	5	10	3	0	81	14	245
2014	Region - Quebec (excluding National Capital Region)	40	41	6	10	3	0	81	13	144
2014	Region - Ontario (excluding National Capital Region)	50	29	8	8	4	1	80	12	240
2014	Region - Prairies, Nunavut, NWT	33	37	0	13	16	0	70	30	13
2014	Region - British Columbia, Yukon	45	29	7	14	6	0	74	19	81
2014	Region - National Capital Region	38	31	7	14	10	0	69	24	193
2014	Region - Outside Canada	58	23	11	5	3	0	81	8	28
2011	Region - Quebec (excluding National Capital Region)	40	42	10	4	3	1	83	8	123
2011	Region - Ontario (excluding National Capital Region)	42	37	6	7	7	0	80	13	261
2011	Region - Prairies, Nunavut, NWT	27	33	14	14	11	0	60	26	15
2011	Region - British Columbia, Yukon	47	36	5	6	6	0	83	12	87
2011	Region - National Capital Region	41	37	11	8	3	0	78	11	241

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	27	39	16	13	4	1	1	67	18	128
2017	Region - Ontario (excluding National Capital Region)	33	45	8	9	4	0	0	79	14	226
2017	Region - Prairies, Nunavut, NWT	46	46	0	9	0	0	0	91	9	11
2017	Region - British Columbia, Yukon	30	45	16	7	1	0	0	75	8	70
2017	Region - National Capital Region	38	40	8	9	4	0	1	78	13	245
2014	Region - Quebec (excluding National Capital Region)	28	40	15	12	6	0	0	67	18	144
2014	Region - Ontario (excluding National Capital Region)	31	37	15	13	5	0	0	67	18	241
2014	Region - Prairies, Nunavut, NWT	31	32	21	6	9	0	0	63	15	13
2014	Region - British Columbia, Yukon	28	47	6	13	5	0	0	75	18	81
2014	Region - National Capital Region	36	42	13	7	1	0	1	79	8	193
2014	Region - Outside Canada	43	33	10	5	9	0	0	76	14	28
2011	Region - Quebec (excluding National Capital Region)	30	43	14	11	1	0	2	74	12	123
2011	Region - Ontario (excluding National Capital Region)	32	35	11	14	6	0	1	68	21	262
2011	Region - Prairies, Nunavut, NWT	34	40	13	0	13	0	0	74	13	15
2011	Region - British Columbia, Yukon	26	29	20	13	12	0	1	55	25	87
2011	Region - National Capital Region	29	38	16	11	5	1	1	68	16	242
2008	Region - Quebec (excluding National Capital Region)	32	28	20	13	4	0	1	62	18	116
2008	Region - Ontario (excluding National Capital Region)	35	38	9	13	4	0	1	74	17	195
2008	Region - British Columbia, Yukon	31	43	9	7	10	0	0	74	17	74
2008	Region - National Capital Region	35	40	15	7	3	0	0	75	10	254

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	41	43	8	7	2	0	0	84	8	128
2017	Region - Ontario (excluding National Capital Region)	51	34	5	8	2	0	1	86	9	225
2017	Region - Prairies, Nunavut, NWT	53	38	0	0	9	0	0	91	9	11
2017	Region - British Columbia, Yukon	50	29	9	6	6	0	0	79	12	70
2017	Region - National Capital Region	49	33	9	8	1	0	0	82	10	243
2014	Region - Quebec (excluding National Capital Region)	42	40	12	4	1	0	1	82	6	144
2014	Region - Ontario (excluding National Capital Region)	44	30	12	9	5	0	0	74	14	242
2014	Region - Prairies, Nunavut, NWT	68	16	9	7	0	0	0	84	7	13
2014	Region - British Columbia, Yukon	42	36	9	8	6	0	0	78	13	81
2014	Region - National Capital Region	39	41	11	5	2	0	1	81	8	193
2014	Region - Outside Canada	57	29	8	6	0	0	0	86	6	28
2011	Region - Quebec (excluding National Capital Region)	38	41	10	10	1	0	1	79	11	122
2011	Region - Ontario (excluding National Capital Region)	44	31	10	6	9	1	0	75	15	263
2011	Region - Prairies, Nunavut, NWT	55	38	7	0	0	0	0	93	0	15
2011	Region - British Columbia, Yukon	42	34	13	6	5	0	0	76	11	87
2011	Region - National Capital Region	44	37	11	5	3	0	0	81	8	243
2008	Region - Quebec (excluding National Capital Region)	36	40	10	11	3	0	0	76	14	116
2008	Region - Ontario (excluding National Capital Region)	52	31	7	6	5	0	0	82	10	195
2008	Region - British Columbia, Yukon	44	29	8	16	3	1	0	74	18	74
2008	Region - National Capital Region	38	42	11	6	3	0	0	80	9	254

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	49	32	9	7	4	0	0	80	11	128
2017	Region - Ontario (excluding National Capital Region)	57	31	3	5	4	1	0	88	8	226
2017	Region - Prairies, Nunavut, NWT	62	30	0	9	0	0	0	91	9	11
2017	Region - British Columbia, Yukon	53	31	6	5	5	0	0	84	9	69
2017	Region - National Capital Region	54	29	7	6	4	0	0	83	10	243
2014	Region - Quebec (excluding National Capital Region)	47	40	5	7	2	0	0	86	9	144
2014	Region - Ontario (excluding National Capital Region)	49	30	9	7	6	0	0	79	13	242
2014	Region - Prairies, Nunavut, NWT	70	13	9	7	0	0	0	84	7	13
2014	Region - British Columbia, Yukon	47	34	7	4	7	0	0	81	11	80
2014	Region - National Capital Region	49	37	6	5	3	0	0	86	8	193
2014	Region - Outside Canada	57	32	5	6	0	0	0	89	6	28
2011	Region - Quebec (excluding National Capital Region)	35	38	9	10	5	0	2	75	15	122
2011	Region - Ontario (excluding National Capital Region)	46	30	7	7	10	0	0	77	17	264
2011	Region - Prairies, Nunavut, NWT	62	38	0	0	0	0	0	100	0	15
2011	Region - British Columbia, Yukon	50	29	10	4	6	0	0	79	10	86
2011	Region - National Capital Region	44	42	8	5	2	0	0	85	6	241
2008	Region - Quebec (excluding National Capital Region)	39	36	9	10	4	0	2	76	14	116
2008	Region - Ontario (excluding National Capital Region)	51	28	7	4	8	0	0	80	13	195
2008	Region - British Columbia, Yukon	49	24	19	4	4	0	0	73	8	74
2008	Region - National Capital Region	43	44	5	6	2	1	0	88	7	254

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	25	56	11	6	1	1	81	7	128
2017	Region - Ontario (excluding National Capital Region)	43	34	11	8	3	0	78	11	226
2017	Region - Prairies, Nunavut, NWT	55	36	9	0	0	0	91	0	11
2017	Region - British Columbia, Yukon	29	50	10	9	2	0	79	11	69
2017	Region - National Capital Region	60	30	5	5	0	0	90	5	242
2014	Region - Quebec (excluding National Capital Region)	38	41	12	7	1	0	79	8	143
2014	Region - Ontario (excluding National Capital Region)	43	34	11	9	3	0	77	12	242
2014	Region - Prairies, Nunavut, NWT	33	54	6	7	0	0	87	7	13
2014	Region - British Columbia, Yukon	34	50	9	6	1	0	83	8	81
2014	Region - National Capital Region	49	36	7	7	0	1	85	8	193
2014	Region - Outside Canada	61	20	17	0	3	0	81	3	28

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	27	38	15	11	7	1	2	67	18	128
2017	Region - Ontario (excluding National Capital Region)	36	35	8	13	7	1	0	72	20	225
2017	Region - Prairies, Nunavut, NWT	39	39	11	11	0	0	0	78	11	10
2017	Region - British Columbia, Yukon	36	41	13	7	4	0	0	77	10	70
2017	Region - National Capital Region	54	31	6	5	2	0	2	87	7	243
2014	Region - Quebec (excluding National Capital Region)	30	31	14	10	10	1	5	64	20	143
2014	Region - Ontario (excluding National Capital Region)	33	32	14	13	7	0	1	66	20	242
2014	Region - Prairies, Nunavut, NWT	33	25	6	30	6	0	0	58	36	13
2014	Region - British Columbia, Yukon	47	31	11	5	7	0	0	78	11	81
2014	Region - National Capital Region	54	29	7	6	3	0	1	84	9	193
2014	Region - Outside Canada	50	25	8	17	0	0	0	76	17	28
2011	Region - Quebec (excluding National Capital Region)	32	35	15	9	5	0	5	70	15	123
2011	Region - Ontario (excluding National Capital Region)	32	35	13	9	9	2	0	68	19	263
2011	Region - Prairies, Nunavut, NWT	35	18	6	21	19	0	0	54	40	15
2011	Region - British Columbia, Yukon	21	42	21	9	6	1	0	63	16	87
2011	Region - National Capital Region	42	36	9	8	4	0	1	79	12	242

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	14	20	13	12	21	1	19	43	41	128
2017	Region - Ontario (excluding National Capital Region)	14	14	11	13	29	4	15	34	52	224
2017	Region - Prairies, Nunavut, NWT	17	20	19	0	17	0	28	51	23	11
2017	Region - British Columbia, Yukon	20	25	10	10	16	6	14	55	32	70
2017	Region - National Capital Region	36	23	10	7	5	4	15	73	14	243
2014	Region - Quebec (excluding National Capital Region)	23	18	9	11	18	4	17	52	36	143
2014	Region - Ontario (excluding National Capital Region)	15	15	13	14	24	3	17	38	47	242
2014	Region - Prairies, Nunavut, NWT	9	39	23	16	13	0	0	48	29	13
2014	Region - British Columbia, Yukon	24	13	11	14	15	1	21	48	38	81
2014	Region - National Capital Region	36	21	8	7	8	3	16	71	18	193
2014	Region - Outside Canada	64	8	25	0	0	0	3	75	0	27
2011	Region - Quebec (excluding National Capital Region)	32	28	9	4	9	3	15	74	16	122
2011	Region - Ontario (excluding National Capital Region)	15	17	9	15	19	3	21	42	45	263
2011	Region - Prairies, Nunavut, NWT	14	27	13	20	19	0	7	44	42	15
2011	Region - British Columbia, Yukon	22	17	11	14	23	0	12	45	43	87
2011	Region - National Capital Region	36	22	8	7	9	2	17	71	20	241
2008	Region - Quebec (excluding National Capital Region)	32	18	15	11	7	3	14	61	22	116
2008	Region - Ontario (excluding National Capital Region)	16	13	14	12	12	2	31	44	36	195
2008	Region - British Columbia, Yukon	25	16	13	11	19	6	11	49	35	74
2008	Region - National Capital Region	39	22	9	9	6	4	10	72	18	254

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	32	54	7	6	1	0	0	85	7	128
2017	Region - Ontario (excluding National Capital Region)	45	40	7	4	3	1	0	86	7	224
2017	Region - Prairies, Nunavut, NWT	35	26	30	0	9	0	0	62	9	11
2017	Region - British Columbia, Yukon	40	39	8	9	5	0	0	79	13	69
2017	Region - National Capital Region	41	42	8	6	3	0	0	83	9	245
2014	Region - Quebec (excluding National Capital Region)	38	44	9	6	2	1	1	82	8	144
2014	Region - Ontario (excluding National Capital Region)	38	40	13	6	3	0	0	78	9	242
2014	Region - Prairies, Nunavut, NWT	46	40	0	13	0	0	0	87	13	13
2014	Region - British Columbia, Yukon	36	42	8	5	9	0	0	78	14	81
2014	Region - National Capital Region	30	49	12	7	2	0	0	79	9	193
2014	Region - Outside Canada	63	14	12	9	3	0	0	76	11	28
2011	Region - Quebec (excluding National Capital Region)	39	40	10	9	2	0	0	79	11	123
2011	Region - Ontario (excluding National Capital Region)	40	36	9	9	7	0	0	76	16	262
2011	Region - Prairies, Nunavut, NWT	27	67	6	0	0	0	0	94	0	15
2011	Region - British Columbia, Yukon	34	40	16	6	4	0	0	75	10	87
2011	Region - National Capital Region	31	43	14	6	5	0	0	75	11	241
2008	Region - Quebec (excluding National Capital Region)	40	35	17	5	2	0	0	76	8	116
2008	Region - Ontario (excluding National Capital Region)	50	31	9	3	6	0	0	81	10	191
2008	Region - British Columbia, Yukon	37	37	12	7	8	0	0	73	15	74
2008	Region - National Capital Region	39	35	16	7	3	0	0	73	10	252

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	16	36	18	20	9	1	0	52	30	128
2017	Region - Ontario (excluding National Capital Region)	28	35	9	12	16	0	0	63	28	224
2017	Region - Prairies, Nunavut, NWT	18	26	0	37	19	0	0	44	56	11
2017	Region - British Columbia, Yukon	27	28	10	20	15	0	0	55	35	70
2017	Region - National Capital Region	36	38	8	11	5	1	0	75	16	245
2014	Region - Quebec (excluding National Capital Region)	23	39	15	12	11	1	0	62	23	144
2014	Region - Ontario (excluding National Capital Region)	20	31	21	13	14	0	0	51	27	242
2014	Region - Prairies, Nunavut, NWT	33	25	6	21	15	0	0	58	36	13
2014	Region - British Columbia, Yukon	22	36	11	21	9	0	0	59	30	81
2014	Region - National Capital Region	31	41	14	12	3	0	0	71	15	193
2014	Region - Outside Canada	29	49	11	3	9	0	0	78	11	28
2011	Region - Quebec (excluding National Capital Region)	16	36	20	15	12	0	1	52	28	121
2011	Region - Ontario (excluding National Capital Region)	18	32	13	20	16	0	0	51	36	263
2011	Region - Prairies, Nunavut, NWT	14	34	19	26	7	0	0	48	33	15
2011	Region - British Columbia, Yukon	21	25	19	15	21	0	0	46	35	87
2011	Region - National Capital Region	24	38	17	13	7	1	0	63	20	243

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	21	57	11	5	5	1	79	9	128
2017	Region - Ontario (excluding National Capital Region)	40	42	9	5	4	0	81	9	224
2017	Region - Prairies, Nunavut, NWT	17	75	0	9	0	0	91	9	11
2017	Region - British Columbia, Yukon	31	42	15	8	4	0	72	13	69
2017	Region - National Capital Region	34	42	12	7	5	0	76	12	245

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	35	48	10	3	3	1	0	84	6	128
2017	Region - Ontario (excluding National Capital Region)	52	36	5	4	2	1	0	89	6	224
2017	Region - Prairies, Nunavut, NWT	54	46	0	0	0	0	0	100	0	11
2017	Region - British Columbia, Yukon	44	44	10	1	0	0	0	88	1	69
2017	Region - National Capital Region	48	37	6	5	2	1	0	87	7	244
2014	Region - Quebec (excluding National Capital Region)	43	38	10	5	4	1	0	81	9	144
2014	Region - Ontario (excluding National Capital Region)	49	38	7	3	2	0	0	87	6	241
2014	Region - Prairies, Nunavut, NWT	62	31	6	0	0	0	0	94	0	13
2014	Region - British Columbia, Yukon	52	34	10	3	1	0	0	86	4	81
2014	Region - National Capital Region	53	36	6	3	3	0	0	89	5	193
2014	Region - Outside Canada	86	9	5	0	0	0	0	95	0	28
2011	Region - Quebec (excluding National Capital Region)	35	42	10	7	3	3	0	79	11	122
2011	Region - Ontario (excluding National Capital Region)	48	34	6	7	5	0	0	82	12	264
2011	Region - Prairies, Nunavut, NWT	52	33	8	0	8	0	0	85	8	14
2011	Region - British Columbia, Yukon	49	37	9	3	2	0	0	86	6	87
2011	Region - National Capital Region	42	41	9	4	3	0	0	83	8	242
2008	Region - Quebec (excluding National Capital Region)	47	38	9	4	2	1	0	85	6	115
2008	Region - Ontario (excluding National Capital Region)	62	30	5	2	1	0	0	92	3	194
2008	Region - British Columbia, Yukon	57	32	5	3	3	0	0	89	5	74
2008	Region - National Capital Region	47	39	6	4	2	1	1	87	7	253

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	24	36	14	17	8	1	61	24	127
2017	Region - Ontario (excluding National Capital Region)	32	35	5	13	14	1	68	27	223
2017	Region - Prairies, Nunavut, NWT	20	41	9	11	19	0	60	30	10
2017	Region - British Columbia, Yukon	35	34	11	6	13	0	70	19	70
2017	Region - National Capital Region	37	41	11	8	3	0	78	11	245

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	56	37	6	1	1	0	93	1	128
2017	Region - Ontario (excluding National Capital Region)	62	31	5	1	0	0	93	1	226
2017	Region - Prairies, Nunavut, NWT	71	10	19	0	0	0	81	0	11
2017	Region - British Columbia, Yukon	51	34	11	4	0	0	85	4	70
2017	Region - National Capital Region	56	34	6	3	1	0	90	4	241
2014	Region - Quebec (excluding National Capital Region)	59	31	6	1	1	1	91	2	144
2014	Region - Ontario (excluding National Capital Region)	66	26	6	1	1	0	92	2	241
2014	Region - Prairies, Nunavut, NWT	84	9	7	0	0	0	93	0	13
2014	Region - British Columbia, Yukon	63	26	5	1	5	0	89	6	81
2014	Region - National Capital Region	63	28	7	1	1	0	91	2	193
2014	Region - Outside Canada	86	9	5	0	0	0	95	0	28
2011	Region - Quebec (excluding National Capital Region)	59	30	9	1	0	0	89	1	121
2011	Region - Ontario (excluding National Capital Region)	66	23	6	3	2	0	89	5	261
2011	Region - Prairies, Nunavut, NWT	73	27	0	0	0	0	100	0	14
2011	Region - British Columbia, Yukon	59	35	6	1	0	0	93	1	87
2011	Region - National Capital Region	59	30	7	3	0	0	89	3	243

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	21	44	13	16	5	1	1	66	21	128
2017	Region - Ontario (excluding National Capital Region)	31	42	11	8	8	0	0	73	16	227
2017	Region - Prairies, Nunavut, NWT	28	26	10	19	17	0	0	54	36	11
2017	Region - British Columbia, Yukon	28	43	14	9	7	0	0	70	16	70
2017	Region - National Capital Region	41	37	7	8	5	1	0	79	14	241
2014	Region - Quebec (excluding National Capital Region)	16	42	14	20	6	1	1	59	27	144
2014	Region - Ontario (excluding National Capital Region)	23	40	12	12	11	0	0	64	24	242
2014	Region - Prairies, Nunavut, NWT	8	41	15	20	16	0	0	49	36	13
2014	Region - British Columbia, Yukon	26	48	11	12	3	0	0	74	15	81
2014	Region - National Capital Region	34	45	10	8	3	0	0	79	11	192
2014	Region - Outside Canada	41	32	14	8	6	0	0	72	14	28
2011	Region - Quebec (excluding National Capital Region)	26	33	16	18	7	0	0	59	25	120
2011	Region - Ontario (excluding National Capital Region)	26	35	11	13	14	0	0	61	27	261
2011	Region - Prairies, Nunavut, NWT	27	42	7	18	5	0	0	69	24	15
2011	Region - British Columbia, Yukon	25	36	17	13	9	0	0	61	22	87
2011	Region - National Capital Region	30	47	10	7	6	0	1	77	13	243

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	23	44	14	14	4	0	1	68	18	128
2017	Region - Ontario (excluding National Capital Region)	36	33	13	11	6	0	0	69	18	227
2017	Region - Prairies, Nunavut, NWT	36	18	0	36	0	10	0	60	40	11
2017	Region - British Columbia, Yukon	31	37	18	13	1	0	0	68	14	70
2017	Region - National Capital Region	44	37	7	6	4	0	1	82	10	243
2014	Region - Quebec (excluding National Capital Region)	22	38	20	12	7	0	1	61	19	144
2014	Region - Ontario (excluding National Capital Region)	24	34	17	13	12	0	0	58	25	242
2014	Region - Prairies, Nunavut, NWT	8	47	22	0	22	0	0	55	22	13
2014	Region - British Columbia, Yukon	28	42	14	11	6	0	0	70	17	81
2014	Region - National Capital Region	42	35	13	6	2	0	1	78	9	191
2014	Region - Outside Canada	58	26	11	5	0	0	0	83	5	28

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	19	38	20	18	3	0	1	58	22	128
2017	Region - Ontario (excluding National Capital Region)	31	36	10	13	10	1	0	67	23	227
2017	Region - Prairies, Nunavut, NWT	28	26	19	27	0	0	0	54	27	11
2017	Region - British Columbia, Yukon	30	38	14	16	2	0	0	68	19	70
2017	Region - National Capital Region	39	41	9	7	4	0	0	80	12	242
2014	Region - Quebec (excluding National Capital Region)	22	43	15	14	5	0	0	65	20	144
2014	Region - Ontario (excluding National Capital Region)	29	32	18	9	11	0	0	62	20	242
2014	Region - Prairies, Nunavut, NWT	35	23	6	6	30	0	0	58	36	13
2014	Region - British Columbia, Yukon	28	40	17	9	6	0	0	68	15	81
2014	Region - National Capital Region	40	39	12	7	3	0	0	79	9	193
2014	Region - Outside Canada	50	30	11	9	0	0	0	80	9	28
2011	Region - Quebec (excluding National Capital Region)	25	39	13	16	7	0	1	65	23	123
2011	Region - Ontario (excluding National Capital Region)	31	40	15	9	5	0	0	71	14	259
2011	Region - Prairies, Nunavut, NWT	41	41	0	13	5	0	0	82	18	15
2011	Region - British Columbia, Yukon	27	43	11	17	2	0	0	70	19	86
2011	Region - National Capital Region	37	37	15	7	3	1	0	75	10	243

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	39	49	8	3	2	0	88	4	128
2017	Region - Ontario (excluding National Capital Region)	45	42	7	5	1	0	87	6	226
2017	Region - Prairies, Nunavut, NWT	45	36	10	0	9	0	81	9	11
2017	Region - British Columbia, Yukon	35	45	5	10	5	0	80	15	69
2017	Region - National Capital Region	47	39	6	5	2	0	86	7	243
2014	Region - Quebec (excluding National Capital Region)	44	42	9	1	2	1	87	4	143
2014	Region - Ontario (excluding National Capital Region)	42	37	13	5	3	0	79	8	242
2014	Region - Prairies, Nunavut, NWT	56	30	0	13	0	0	87	13	13
2014	Region - British Columbia, Yukon	44	32	12	8	4	1	77	12	81
2014	Region - National Capital Region	48	37	10	3	3	1	85	6	193
2014	Region - Outside Canada	65	24	5	6	0	0	89	6	28
2011	Region - Quebec (excluding National Capital Region)	45	38	12	4	1	0	83	5	123
2011	Region - Ontario (excluding National Capital Region)	42	37	10	5	6	0	79	11	264
2011	Region - Prairies, Nunavut, NWT	48	39	13	0	0	0	87	0	15
2011	Region - British Columbia, Yukon	35	45	14	4	3	0	80	6	87
2011	Region - National Capital Region	40	43	9	6	3	0	83	8	242
2008	Region - Quebec (excluding National Capital Region)	42	42	11	3	1	0	84	4	116
2008	Region - Ontario (excluding National Capital Region)	53	32	7	3	5	0	85	8	195
2008	Region - British Columbia, Yukon	41	39	12	4	3	1	81	7	74
2008	Region - National Capital Region	47	35	9	5	3	0	83	8	253

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	32	40	10	9	8	0	0	72	18	128
2017	Region - Ontario (excluding National Capital Region)	30	34	20	9	6	1	1	65	15	227
2017	Region - British Columbia, Yukon	38	33	16	10	1	0	1	72	12	68
2017	Region - National Capital Region	38	37	14	7	2	0	1	76	9	245
2014	Region - Quebec (excluding National Capital Region)	41	32	14	10	3	0	0	72	13	143
2014	Region - Ontario (excluding National Capital Region)	39	29	16	6	9	1	0	68	16	242
2014	Region - Prairies, Nunavut, NWT	38	40	9	0	13	0	0	79	13	13
2014	Region - British Columbia, Yukon	48	35	12	4	1	0	0	83	5	81
2014	Region - National Capital Region	41	30	18	6	4	0	0	71	10	193
2014	Region - Outside Canada	63	19	12	6	0	0	0	82	6	28
2011	Region - Quebec (excluding National Capital Region)	41	30	15	5	8	1	0	71	14	123
2011	Region - Ontario (excluding National Capital Region)	41	31	12	9	7	0	1	73	16	262
2011	Region - Prairies, Nunavut, NWT	19	27	33	0	21	0	0	46	21	15
2011	Region - British Columbia, Yukon	26	31	19	16	8	0	0	57	24	86
2011	Region - National Capital Region	34	31	19	10	5	0	0	66	15	243
2008	Region - Quebec (excluding National Capital Region)	29	42	16	8	4	0	0	72	13	115
2008	Region - Ontario (excluding National Capital Region)	36	26	19	9	9	0	1	62	19	194
2008	Region - British Columbia, Yukon	36	30	22	7	5	0	0	66	12	74
2008	Region - National Capital Region	31	36	19	10	3	0	1	68	13	254

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	13	26	36	12	7	2	4	20	42	127
2017	Region - Ontario (excluding National Capital Region)	10	21	37	16	8	2	5	26	34	224
2017	Region - Prairies, Nunavut, NWT	9	10	37	26	18	0	0	44	19	11
2017	Region - British Columbia, Yukon	14	19	33	25	6	3	0	32	34	70
2017	Region - National Capital Region	9	24	37	14	10	2	3	26	35	242
2014	Region - Quebec (excluding National Capital Region)	6	23	36	23	7	0	5	32	30	143
2014	Region - Ontario (excluding National Capital Region)	4	19	36	27	9	2	4	38	24	241
2014	Region - Prairies, Nunavut, NWT	9	16	60	15	0	0	0	15	25	13
2014	Region - British Columbia, Yukon	5	11	36	33	13	0	1	47	16	81
2014	Region - National Capital Region	10	22	33	20	11	1	3	32	34	193
2014	Region - Outside Canada	3	30	23	25	19	0	0	44	33	28
2011	Region - Quebec (excluding National Capital Region)	9	29	28	15	12	1	7	29	41	123
2011	Region - Ontario (excluding National Capital Region)	10	21	29	24	12	0	4	37	32	262
2011	Region - Prairies, Nunavut, NWT	0	27	33	21	12	0	7	36	29	15
2011	Region - British Columbia, Yukon	17	32	25	16	8	1	0	25	49	87
2011	Region - National Capital Region	13	29	30	16	9	1	2	26	44	241
2008	Region - Quebec (excluding National Capital Region)	11	21	36	13	9	5	4	24	36	114
2008	Region - Ontario (excluding National Capital Region)	8	17	31	24	14	1	6	40	27	195
2008	Region - British Columbia, Yukon	12	21	34	24	8	1	0	33	33	74
2008	Region - National Capital Region	14	26	34	17	5	0	3	23	42	254

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	17	26	29	14	7	4	3	23	46	128
2017	Region - Ontario (excluding National Capital Region)	14	22	28	20	9	2	5	32	38	224
2017	Region - Prairies, Nunavut, NWT	9	27	26	18	20	0	0	38	36	11
2017	Region - British Columbia, Yukon	16	21	30	21	9	3	1	31	38	69
2017	Region - National Capital Region	9	19	27	17	16	7	5	38	31	243
2014	Region - Quebec (excluding National Capital Region)	12	23	29	16	12	5	3	30	38	144
2014	Region - Ontario (excluding National Capital Region)	9	23	30	21	12	2	3	35	33	242
2014	Region - Prairies, Nunavut, NWT	15	28	34	23	0	0	0	23	43	13
2014	Region - British Columbia, Yukon	8	18	38	22	12	1	1	35	26	81
2014	Region - National Capital Region	14	19	26	21	11	4	4	35	37	193
2014	Region - Outside Canada	5	11	17	26	24	9	8	59	20	28
2011	Region - Quebec (excluding National Capital Region)	11	24	33	13	14	2	4	29	37	123
2011	Region - Ontario (excluding National Capital Region)	15	19	25	21	15	1	5	38	36	262
2011	Region - Prairies, Nunavut, NWT	6	12	20	48	14	0	0	62	18	15
2011	Region - British Columbia, Yukon	16	30	28	15	9	1	1	24	47	87
2011	Region - National Capital Region	15	19	26	22	14	2	4	37	35	242
2008	Region - Quebec (excluding National Capital Region)	13	15	32	14	12	5	8	30	33	114
2008	Region - Ontario (excluding National Capital Region)	9	15	29	23	15	3	7	42	27	192
2008	Region - British Columbia, Yukon	10	12	32	24	16	4	2	42	23	73
2008	Region - National Capital Region	13	21	34	16	10	2	4	28	36	253

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	7	18	27	20	9	6	12	35	31	128
2017	Region - Ontario (excluding National Capital Region)	7	11	31	23	13	2	12	43	21	224
2017	Region - Prairies, Nunavut, NWT	0	27	27	28	18	0	0	46	27	11
2017	Region - British Columbia, Yukon	10	15	29	22	15	3	6	41	27	69
2017	Region - National Capital Region	13	13	28	18	16	6	6	39	29	243
2014	Region - Quebec (excluding National Capital Region)	13	20	31	16	6	4	10	26	38	144
2014	Region - Ontario (excluding National Capital Region)	6	13	28	28	15	3	8	48	20	242
2014	Region - Prairies, Nunavut, NWT	16	33	16	21	6	0	7	30	53	13
2014	Region - British Columbia, Yukon	9	18	31	24	15	1	3	40	28	81
2014	Region - National Capital Region	12	19	25	22	11	2	9	37	35	192
2014	Region - Outside Canada	0	17	17	19	18	4	26	52	23	28
2011	Region - Quebec (excluding National Capital Region)	9	24	28	16	11	2	10	31	37	123
2011	Region - Ontario (excluding National Capital Region)	7	17	27	21	13	3	12	39	28	263
2011	Region - Prairies, Nunavut, NWT	6	26	27	20	21	0	0	41	32	15
2011	Region - British Columbia, Yukon	9	23	32	17	7	3	9	28	36	86
2011	Region - National Capital Region	18	20	26	18	9	2	5	30	42	241
2008	Region - Quebec (excluding National Capital Region)	7	21	32	15	11	6	9	30	33	114
2008	Region - Ontario (excluding National Capital Region)	6	13	30	24	15	1	10	44	22	192
2008	Region - British Columbia, Yukon	14	14	37	13	18	1	2	33	29	74
2008	Region - National Capital Region	11	27	28	20	8	2	4	30	40	253

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	12	23	24	24	12	3	2	38	36	127
2017	Region - Ontario (excluding National Capital Region)	11	14	30	30	11	1	3	43	26	221
2017	Region - Prairies, Nunavut, NWT	9	0	45	19	18	0	10	41	9	11
2017	Region - British Columbia, Yukon	7	14	30	32	14	3	0	47	22	69
2017	Region - National Capital Region	4	17	26	29	18	3	3	50	23	244
2014	Region - Quebec (excluding National Capital Region)	11	14	32	27	12	0	4	41	25	143
2014	Region - Ontario (excluding National Capital Region)	9	13	27	29	17	1	3	49	23	240
2014	Region - Prairies, Nunavut, NWT	15	16	55	8	6	0	0	14	31	13
2014	Region - British Columbia, Yukon	0	15	32	38	14	0	0	52	15	81
2014	Region - National Capital Region	4	17	33	32	12	0	3	45	21	193
2014	Region - Outside Canada	0	6	27	14	44	0	9	64	7	27
2011	Region - Quebec (excluding National Capital Region)	4	18	34	19	13	3	9	36	25	123
2011	Region - Ontario (excluding National Capital Region)	8	9	31	32	14	1	6	49	18	263
2011	Region - Prairies, Nunavut, NWT	21	15	41	15	8	0	0	23	36	14
2011	Region - British Columbia, Yukon	5	21	40	21	8	0	4	31	27	87
2011	Region - National Capital Region	8	18	36	25	10	1	2	36	27	239
2008	Region - Quebec (excluding National Capital Region)	3	25	36	15	14	3	3	31	30	113
2008	Region - Ontario (excluding National Capital Region)	4	11	33	24	23	0	6	49	15	192
2008	Region - British Columbia, Yukon	6	6	46	23	16	1	1	40	12	73
2008	Region - National Capital Region	7	17	34	28	10	1	3	39	26	253

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	24	23	23	15	10	1	3	26	49	128
2017	Region - Ontario (excluding National Capital Region)	18	22	30	16	11	0	4	28	41	222
2017	Region - Prairies, Nunavut, NWT	9	9	36	26	20	0	0	46	17	11
2017	Region - British Columbia, Yukon	19	27	26	14	9	3	1	24	48	69
2017	Region - National Capital Region	13	22	25	18	13	3	5	34	39	242
2014	Region - Quebec (excluding National Capital Region)	16	23	34	14	12	1	1	26	40	143
2014	Region - Ontario (excluding National Capital Region)	15	20	30	20	11	1	4	33	36	241
2014	Region - Prairies, Nunavut, NWT	22	21	31	26	0	0	0	26	43	13
2014	Region - British Columbia, Yukon	6	25	27	27	11	0	4	39	32	81
2014	Region - National Capital Region	20	18	32	17	9	1	3	27	40	193
2014	Region - Outside Canada	5	15	26	14	32	0	9	50	22	28
2011	Region - Quebec (excluding National Capital Region)	13	24	28	17	11	1	7	30	40	123
2011	Region - Ontario (excluding National Capital Region)	11	16	31	21	14	2	6	38	29	262
2011	Region - Prairies, Nunavut, NWT	34	14	15	14	23	0	0	37	48	14
2011	Region - British Columbia, Yukon	24	35	25	7	6	0	2	14	60	86
2011	Region - National Capital Region	18	20	31	14	9	3	5	25	41	241
2008	Region - Quebec (excluding National Capital Region)	12	31	26	14	9	1	6	24	47	115
2008	Region - Ontario (excluding National Capital Region)	10	14	29	19	20	1	7	42	27	192
2008	Region - British Columbia, Yukon	12	26	28	22	10	0	2	32	39	72
2008	Region - National Capital Region	12	22	30	22	9	2	3	33	36	253

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	22	24	24	14	9	4	3	25	49	127
2017	Region - Ontario (excluding National Capital Region)	14	19	28	18	13	4	4	34	36	223
2017	Region - Prairies, Nunavut, NWT	0	17	28	35	20	0	0	55	17	11
2017	Region - British Columbia, Yukon	10	24	27	23	9	3	3	34	37	69
2017	Region - National Capital Region	14	20	29	18	12	4	4	32	37	245
2014	Region - Quebec (excluding National Capital Region)	21	32	20	12	6	4	4	20	58	143
2014	Region - Ontario (excluding National Capital Region)	12	17	29	23	13	2	5	38	31	242
2014	Region - Prairies, Nunavut, NWT	6	9	39	32	0	0	13	37	18	13
2014	Region - British Columbia, Yukon	13	15	31	28	10	1	1	39	29	81
2014	Region - National Capital Region	11	17	26	23	15	4	5	41	30	193
2014	Region - Outside Canada	8	6	20	17	29	0	20	57	18	28
2011	Region - Quebec (excluding National Capital Region)	8	22	23	20	21	2	4	43	33	122
2011	Region - Ontario (excluding National Capital Region)	10	15	27	26	13	3	7	43	27	261
2011	Region - Prairies, Nunavut, NWT	0	8	38	31	16	0	6	51	9	13
2011	Region - British Columbia, Yukon	23	24	29	14	8	1	1	23	47	86
2011	Region - National Capital Region	15	19	27	23	9	2	4	35	37	240
2008	Region - Quebec (excluding National Capital Region)	9	21	25	18	18	3	6	40	33	113
2008	Region - Ontario (excluding National Capital Region)	11	16	28	19	14	6	6	37	31	194
2008	Region - British Columbia, Yukon	12	15	25	28	16	1	3	46	28	74
2008	Region - National Capital Region	18	26	25	17	8	2	3	27	47	253

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	8	28	33	14	10	4	3	26	39	128
2017	Region - Ontario (excluding National Capital Region)	12	15	37	17	12	1	6	31	29	224
2017	Region - Prairies, Nunavut, NWT	9	10	36	26	20	0	0	46	19	11
2017	Region - British Columbia, Yukon	12	16	39	22	6	3	1	30	30	69
2017	Region - National Capital Region	9	20	26	20	15	6	5	39	32	245
2014	Region - Quebec (excluding National Capital Region)	7	21	37	19	9	1	5	29	31	143
2014	Region - Ontario (excluding National Capital Region)	8	17	33	22	10	2	7	36	28	241
2014	Region - Prairies, Nunavut, NWT	15	31	32	8	6	0	7	15	50	13
2014	Region - British Columbia, Yukon	9	14	38	24	10	0	5	36	24	81
2014	Region - National Capital Region	9	17	31	23	12	3	5	38	28	193
2014	Region - Outside Canada	3	5	23	14	41	0	14	64	9	28

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	56	36	3	5	0	0	1	92	5	128
2017	Region - Ontario (excluding National Capital Region)	81	7	3	1	3	0	6	93	4	227
2017	Region - Prairies, Nunavut, NWT	100	0	0	0	0	0	0	100	0	11
2017	Region - British Columbia, Yukon	82	13	0	0	5	0	0	95	5	70
2017	Region - National Capital Region	70	21	5	3	1	1	1	92	4	245
2014	Region - Quebec (excluding National Capital Region)	58	31	4	4	2	0	1	90	6	144
2014	Region - Ontario (excluding National Capital Region)	83	7	4	0	4	0	3	92	4	241
2014	Region - Prairies, Nunavut, NWT	71	16	13	0	0	0	0	87	0	13
2014	Region - British Columbia, Yukon	81	9	0	1	3	0	6	96	4	81
2014	Region - National Capital Region	70	19	1	7	3	0	1	89	10	193
2014	Region - Outside Canada	72	19	0	0	6	0	3	94	6	28
2011	Region - Quebec (excluding National Capital Region)	57	28	5	6	2	0	3	87	7	123
2011	Region - Ontario (excluding National Capital Region)	76	9	4	2	2	1	5	91	5	260
2011	Region - Prairies, Nunavut, NWT	79	14	0	0	7	0	0	93	7	15
2011	Region - British Columbia, Yukon	65	15	5	6	1	0	7	86	8	87
2011	Region - National Capital Region	65	22	5	3	5	0	1	88	8	243
2008	Region - Quebec (excluding National Capital Region)	59	25	4	4	4	0	5	89	8	116
2008	Region - Ontario (excluding National Capital Region)	76	5	4	1	1	1	12	93	3	195
2008	Region - British Columbia, Yukon	79	5	5	1	3	0	7	90	5	75
2008	Region - National Capital Region	66	19	4	7	3	0	1	86	10	254

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	21	37	15	10	2	10	6	69	13	128
2017	Region - Ontario (excluding National Capital Region)	31	27	17	10	7	7	2	64	18	226
2017	Region - Prairies, Nunavut, NWT	0	28	37	27	0	8	0	30	29	11
2017	Region - British Columbia, Yukon	35	31	12	11	6	3	3	69	18	70
2017	Region - National Capital Region	29	38	8	9	2	7	6	77	13	244
2014	Region - Quebec (excluding National Capital Region)	28	33	23	7	1	5	3	66	9	144
2014	Region - Ontario (excluding National Capital Region)	32	33	14	9	6	3	3	70	16	242
2014	Region - Prairies, Nunavut, NWT	17	34	14	29	6	0	0	51	35	13
2014	Region - British Columbia, Yukon	37	34	12	11	3	1	3	74	14	81
2014	Region - National Capital Region	30	39	14	9	4	1	4	73	13	193
2014	Region - Outside Canada	52	14	20	8	6	0	0	66	14	28

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	38	46	6	5	1	2	1	87	7	128
2017	Region - Ontario (excluding National Capital Region)	45	22	12	11	8	2	0	69	19	227
2017	Region - Prairies, Nunavut, NWT	18	45	19	19	0	0	0	63	19	11
2017	Region - British Columbia, Yukon	48	31	4	9	6	1	0	80	15	70
2017	Region - National Capital Region	53	30	6	6	5	1	0	84	11	245
2014	Region - Quebec (excluding National Capital Region)	51	37	10	2	0	0	0	88	2	144
2014	Region - Ontario (excluding National Capital Region)	49	26	10	9	5	1	0	75	15	242
2014	Region - Prairies, Nunavut, NWT	33	32	13	15	6	0	0	65	21	13
2014	Region - British Columbia, Yukon	58	25	9	6	1	1	0	84	7	81
2014	Region - National Capital Region	53	27	8	8	3	0	0	80	11	193
2014	Region - Outside Canada	64	19	8	3	6	0	0	83	9	28

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	32	45	13	7	1	1	1	79	8	128
2017	Region - Ontario (excluding National Capital Region)	28	35	10	16	9	2	0	64	25	226
2017	Region - Prairies, Nunavut, NWT	28	18	29	9	9	9	0	50	19	11
2017	Region - British Columbia, Yukon	42	26	12	15	4	0	0	69	19	70
2017	Region - National Capital Region	40	37	8	8	4	3	0	79	12	245
2014	Region - Quebec (excluding National Capital Region)	27	48	15	7	3	0	1	75	10	143
2014	Region - Ontario (excluding National Capital Region)	22	35	13	21	6	2	1	59	28	242
2014	Region - Prairies, Nunavut, NWT	9	56	9	7	19	0	0	65	26	13
2014	Region - British Columbia, Yukon	34	43	10	9	4	0	0	77	13	81
2014	Region - National Capital Region	40	42	8	9	2	0	0	82	10	193
2014	Region - Outside Canada	33	49	12	3	3	0	0	83	5	28
2011	Region - Quebec (excluding National Capital Region)	29	39	17	9	3	2	1	69	13	122
2011	Region - Ontario (excluding National Capital Region)	28	34	11	16	8	1	2	64	25	264
2011	Region - Prairies, Nunavut, NWT	39	21	26	14	0	0	0	60	14	15
2011	Region - British Columbia, Yukon	20	32	14	22	8	3	1	54	31	87
2011	Region - National Capital Region	36	36	12	8	6	1	0	74	14	242
2008	Region - Quebec (excluding National Capital Region)	26	46	16	10	1	1	1	73	11	116
2008	Region - Ontario (excluding National Capital Region)	31	33	13	14	7	0	2	65	22	195
2008	Region - British Columbia, Yukon	31	32	13	14	6	1	2	66	21	74
2008	Region - National Capital Region	34	37	10	11	4	4	1	74	15	252

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	17	31	19	9	5	16	2	60	17	128
2017	Region - Ontario (excluding National Capital Region)	25	26	9	17	12	9	2	58	32	227
2017	Region - Prairies, Nunavut, NWT	22	29	40	0	0	9	0	56	0	10
2017	Region - British Columbia, Yukon	27	35	18	13	3	3	1	65	17	69
2017	Region - National Capital Region	37	31	7	7	6	11	1	77	15	244
2014	Region - Quebec (excluding National Capital Region)	25	31	13	11	8	10	1	63	22	144
2014	Region - Ontario (excluding National Capital Region)	21	25	19	16	10	7	2	51	28	242
2014	Region - Prairies, Nunavut, NWT	9	47	25	6	6	6	0	60	13	13
2014	Region - British Columbia, Yukon	30	38	15	8	3	6	0	72	12	81
2014	Region - National Capital Region	44	26	12	7	4	6	1	76	11	193
2014	Region - Outside Canada	46	11	17	12	11	3	0	59	24	28
2011	Region - Quebec (excluding National Capital Region)	22	23	15	16	14	9	2	50	33	122
2011	Region - Ontario (excluding National Capital Region)	21	26	12	15	20	6	1	50	37	262
2011	Region - Prairies, Nunavut, NWT	19	33	21	7	0	20	0	65	9	15
2011	Region - British Columbia, Yukon	15	30	18	16	12	7	2	49	30	87
2011	Region - National Capital Region	38	29	12	7	8	6	1	71	16	243
2008	Region - Quebec (excluding National Capital Region)	21	36	14	14	3	12	1	65	19	115
2008	Region - Ontario (excluding National Capital Region)	30	21	14	10	12	7	5	59	25	195
2008	Region - British Columbia, Yukon	30	21	23	9	11	4	2	54	21	75
2008	Region - National Capital Region	36	26	12	11	7	6	1	67	20	252

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	8	22	20	16	8	22	4	41	32	127
2017	Region - Ontario (excluding National Capital Region)	9	21	18	19	15	15	3	36	41	227
2017	Region - Prairies, Nunavut, NWT	0	22	20	29	9	19	0	27	48	10
2017	Region - British Columbia, Yukon	17	26	16	15	16	8	1	48	35	70
2017	Region - National Capital Region	16	27	15	8	8	21	5	58	21	244
2014	Region - Quebec (excluding National Capital Region)	13	26	20	11	14	14	2	47	30	144
2014	Region - Ontario (excluding National Capital Region)	11	23	19	18	16	11	2	39	39	242
2014	Region - Prairies, Nunavut, NWT	9	26	16	30	19	0	0	35	49	13
2014	Region - British Columbia, Yukon	12	29	16	23	10	8	1	46	36	81
2014	Region - National Capital Region	22	25	18	12	9	10	5	54	25	193
2014	Region - Outside Canada	38	26	17	5	9	6	0	68	15	28

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	40	48	9	1	1	1	1	89	1	128
2017	Region - Ontario (excluding National Capital Region)	51	34	5	6	4	0	0	85	10	227
2017	Region - Prairies, Nunavut, NWT	49	29	11	11	0	0	0	78	11	10
2017	Region - British Columbia, Yukon	46	37	8	8	1	0	0	83	9	70
2017	Region - National Capital Region	57	31	7	2	2	0	0	88	4	242
2014	Region - Quebec (excluding National Capital Region)	37	54	7	2	0	0	0	91	2	144
2014	Region - Ontario (excluding National Capital Region)	45	36	7	9	3	0	0	81	12	242
2014	Region - Prairies, Nunavut, NWT	23	62	0	9	6	0	0	85	15	13
2014	Region - British Columbia, Yukon	49	35	9	7	0	0	0	84	7	81
2014	Region - National Capital Region	55	34	5	6	0	0	0	89	6	192
2014	Region - Outside Canada	57	18	14	5	6	0	0	75	11	28

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	25	43	17	12	1	0	2	70	13	128
2017	Region - Ontario (excluding National Capital Region)	41	36	7	8	6	0	1	78	15	227
2017	Region - Prairies, Nunavut, NWT	29	45	0	9	10	8	0	80	20	11
2017	Region - British Columbia, Yukon	34	37	20	3	5	0	1	72	8	70
2017	Region - National Capital Region	45	35	8	6	4	1	1	82	10	244
2014	Region - Quebec (excluding National Capital Region)	31	38	14	9	6	0	2	71	15	144
2014	Region - Ontario (excluding National Capital Region)	32	32	14	11	9	1	0	65	20	242
2014	Region - Prairies, Nunavut, NWT	40	40	13	6	0	0	0	80	6	13
2014	Region - British Columbia, Yukon	30	43	14	8	4	1	0	74	12	81
2014	Region - National Capital Region	43	34	10	8	3	0	2	79	11	193
2014	Region - Outside Canada	55	34	8	0	0	0	3	92	0	28
2011	Region - Quebec (excluding National Capital Region)	23	39	16	13	9	0	0	62	21	122
2011	Region - Ontario (excluding National Capital Region)	37	28	15	10	8	0	1	66	19	264
2011	Region - Prairies, Nunavut, NWT	38	35	14	0	8	6	0	78	8	14
2011	Region - British Columbia, Yukon	29	38	10	15	6	0	1	68	22	87
2011	Region - National Capital Region	37	33	16	8	4	0	1	71	12	243
2008	Region - Quebec (excluding National Capital Region)	32	37	11	8	10	0	2	70	19	116
2008	Region - Ontario (excluding National Capital Region)	30	29	16	11	12	1	1	60	24	194
2008	Region - British Columbia, Yukon	39	24	18	11	6	3	0	65	17	75
2008	Region - National Capital Region	41	32	11	9	5	0	0	74	15	253

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	35	44	9	8	1	3	1	82	9	128
2017	Region - Ontario (excluding National Capital Region)	52	24	10	6	4	3	0	79	11	227
2017	Region - Prairies, Nunavut, NWT	28	37	10	17	0	8	0	71	19	11
2017	Region - British Columbia, Yukon	46	30	9	8	5	1	0	77	14	70
2017	Region - National Capital Region	52	31	9	2	3	2	0	86	5	244
2014	Region - Quebec (excluding National Capital Region)	42	32	13	8	1	3	1	77	10	144
2014	Region - Ontario (excluding National Capital Region)	44	31	13	3	6	2	1	78	9	242
2014	Region - Prairies, Nunavut, NWT	40	31	15	13	0	0	0	71	13	13
2014	Region - British Columbia, Yukon	55	29	8	6	0	1	0	86	6	81
2014	Region - National Capital Region	49	30	11	5	3	2	1	81	8	193
2014	Region - Outside Canada	59	23	8	3	0	0	8	88	3	28
2011	Region - Quebec (excluding National Capital Region)	30	40	16	7	2	4	1	74	10	123
2011	Region - Ontario (excluding National Capital Region)	42	30	14	6	6	1	1	74	13	264
2011	Region - Prairies, Nunavut, NWT	53	15	20	6	0	6	0	72	6	14
2011	Region - British Columbia, Yukon	40	31	10	9	8	2	0	73	17	86
2011	Region - National Capital Region	39	34	12	7	4	2	2	75	12	243
2008	Region - Quebec (excluding National Capital Region)	44	25	16	1	8	6	0	73	10	116
2008	Region - Ontario (excluding National Capital Region)	41	28	13	7	7	3	1	72	15	195
2008	Region - British Columbia, Yukon	41	23	18	8	3	7	0	69	12	75
2008	Region - National Capital Region	46	27	11	5	7	3	1	76	12	253

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	31	49	11	6	0	1	2	83	6	127
2017	Region - Ontario (excluding National Capital Region)	47	31	6	9	4	1	0	80	14	227
2017	Region - Prairies, Nunavut, NWT	30	34	19	0	17	0	0	64	17	11
2017	Region - British Columbia, Yukon	49	32	9	6	4	0	0	81	10	70
2017	Region - National Capital Region	50	32	9	5	3	0	0	82	9	244
2014	Region - Quebec (excluding National Capital Region)	38	37	12	8	5	0	1	75	13	144
2014	Region - Ontario (excluding National Capital Region)	41	30	14	10	5	0	0	71	15	242
2014	Region - Prairies, Nunavut, NWT	42	44	7	7	0	0	0	86	7	13
2014	Region - British Columbia, Yukon	51	33	8	7	0	1	0	85	7	81
2014	Region - National Capital Region	47	31	11	8	3	0	0	79	11	192
2014	Region - Outside Canada	60	24	8	5	0	0	3	86	5	28
2011	Region - Quebec (excluding National Capital Region)	27	40	14	14	5	0	0	67	19	123
2011	Region - Ontario (excluding National Capital Region)	40	34	10	9	6	1	1	75	15	263
2011	Region - Prairies, Nunavut, NWT	38	56	0	0	6	0	0	94	6	14
2011	Region - British Columbia, Yukon	36	38	6	12	8	0	0	74	20	87
2011	Region - National Capital Region	39	33	11	12	4	0	1	72	17	241
2008	Region - Quebec (excluding National Capital Region)	39	37	9	7	6	0	1	77	14	116
2008	Region - Ontario (excluding National Capital Region)	38	34	8	9	9	2	0	74	18	195
2008	Region - British Columbia, Yukon	42	23	16	8	5	5	0	69	14	75
2008	Region - National Capital Region	43	30	11	9	7	1	0	73	16	253

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	71	24	1	3	1	0	1	95	3	127
2017	Region - Ontario (excluding National Capital Region)	83	8	3	1	1	0	5	95	2	226
2017	Region - Prairies, Nunavut, NWT	89	0	0	11	0	0	0	89	11	10
2017	Region - British Columbia, Yukon	84	14	2	0	1	0	0	97	1	69
2017	Region - National Capital Region	83	12	2	1	1	0	0	95	3	243
2014	Region - Quebec (excluding National Capital Region)	71	21	3	3	1	1	0	92	4	144
2014	Region - Ontario (excluding National Capital Region)	81	8	4	0	2	1	3	93	3	242
2014	Region - Prairies, Nunavut, NWT	71	16	6	6	0	0	0	87	6	13
2014	Region - British Columbia, Yukon	80	8	4	0	1	0	7	94	2	81
2014	Region - National Capital Region	80	10	4	4	1	0	1	91	5	193
2014	Region - Outside Canada	78	11	3	3	0	6	0	94	3	28
2011	Region - Quebec (excluding National Capital Region)	74	22	1	0	3	0	0	96	3	122
2011	Region - Ontario (excluding National Capital Region)	80	6	5	1	2	1	4	91	4	263
2011	Region - Prairies, Nunavut, NWT	79	6	7	0	0	0	8	92	0	14
2011	Region - British Columbia, Yukon	64	16	6	1	3	0	11	90	4	87
2011	Region - National Capital Region	79	12	4	2	2	0	1	91	5	243
2008	Region - Quebec (excluding National Capital Region)	80	13	2	3	2	0	1	93	5	116
2008	Region - Ontario (excluding National Capital Region)	80	6	3	1	1	0	8	94	3	192
2008	Region - British Columbia, Yukon	79	9	4	1	2	1	4	93	3	74
2008	Region - National Capital Region	83	10	2	2	1	0	1	95	3	252

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	31	42	10	2	3	8	4	83	6	127
2017	Region - Ontario (excluding National Capital Region)	64	20	5	3	2	3	3	89	6	226
2017	Region - Prairies, Nunavut, NWT	42	48	0	10	0	0	0	90	10	11
2017	Region - British Columbia, Yukon	62	24	10	3	0	1	0	87	3	70
2017	Region - National Capital Region	64	22	6	2	1	3	3	91	3	245
2014	Region - Quebec (excluding National Capital Region)	32	26	12	7	6	7	9	70	16	144
2014	Region - Ontario (excluding National Capital Region)	58	20	7	5	4	2	4	83	9	242
2014	Region - Prairies, Nunavut, NWT	50	42	0	8	0	0	0	92	8	12
2014	Region - British Columbia, Yukon	59	22	4	5	4	1	6	87	9	81
2014	Region - National Capital Region	56	19	7	6	3	3	6	83	9	193
2014	Region - Outside Canada	35	31	14	5	3	3	10	75	9	28
2011	Region - Quebec (excluding National Capital Region)	38	35	9	5	3	2	7	80	9	121
2011	Region - Ontario (excluding National Capital Region)	52	26	6	5	5	1	5	83	11	262
2011	Region - Prairies, Nunavut, NWT	52	8	14	14	13	0	0	59	27	14
2011	Region - British Columbia, Yukon	33	31	9	9	13	1	5	67	24	87
2011	Region - National Capital Region	44	27	10	4	3	4	7	81	8	243

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	40	43	8	6	1	1	1	85	7	128
2017	Region - Ontario (excluding National Capital Region)	62	22	4	5	7	1	0	84	12	227
2017	Region - Prairies, Nunavut, NWT	47	17	8	20	0	8	0	70	22	11
2017	Region - British Columbia, Yukon	59	29	6	5	1	0	0	88	7	70
2017	Region - National Capital Region	65	22	5	3	3	1	1	88	6	245

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	42	37	9	7	2	2	1	81	10	128
2017	Region - Ontario (excluding National Capital Region)	58	25	6	5	5	2	0	84	10	227
2017	Region - Prairies, Nunavut, NWT	37	26	19	0	0	18	0	77	0	11
2017	Region - British Columbia, Yukon	57	18	14	7	1	3	0	77	8	70
2017	Region - National Capital Region	67	18	7	3	4	1	0	86	7	245

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	40	40	9	9	1	1	1	81	10	128
2017	Region - Ontario (excluding National Capital Region)	56	23	9	5	7	0	0	80	11	226
2017	Region - Prairies, Nunavut, NWT	29	26	17	20	0	8	0	60	22	11
2017	Region - British Columbia, Yukon	59	16	14	8	3	0	0	75	11	70
2017	Region - National Capital Region	60	23	7	5	4	0	0	84	9	244
2014	Region - Quebec (excluding National Capital Region)	45	36	7	8	4	0	0	81	12	144
2014	Region - Ontario (excluding National Capital Region)	49	28	10	5	6	1	0	79	11	242
2014	Region - Prairies, Nunavut, NWT	42	38	6	6	7	0	0	80	13	13
2014	Region - British Columbia, Yukon	51	31	11	5	1	1	0	83	6	81
2014	Region - National Capital Region	50	29	11	6	4	1	0	80	9	193
2014	Region - Outside Canada	70	14	8	3	6	0	0	83	9	28

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	21	36	0	32	0	12	0	64	36	18
2017	Region - Ontario (excluding National Capital Region)	43	35	10	8	0	0	3	81	9	31
2017	Region - National Capital Region	34	27	8	7	6	5	13	75	15	77
2014	Region - Quebec (excluding National Capital Region)	14	45	19	22	0	0	0	59	22	22
2014	Region - Ontario (excluding National Capital Region)	41	37	13	6	0	3	0	81	6	33
2014	Region - British Columbia, Yukon	13	62	8	0	8	8	0	83	9	13
2014	Region - National Capital Region	33	41	7	9	5	2	4	79	14	61

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	17	41	14	14	4	10	1	64	20	128
2017	Region - Ontario (excluding National Capital Region)	37	26	18	6	8	6	0	66	15	226
2017	Region - Prairies, Nunavut, NWT	26	38	19	9	9	0	0	64	17	11
2017	Region - British Columbia, Yukon	20	38	23	7	3	7	0	63	11	70
2017	Region - National Capital Region	31	39	10	8	5	7	0	76	14	245
2014	Region - Quebec (excluding National Capital Region)	22	36	16	15	3	8	0	62	20	144
2014	Region - Ontario (excluding National Capital Region)	27	31	20	6	5	10	0	66	13	242
2014	Region - Prairies, Nunavut, NWT	33	45	0	0	15	7	0	84	16	13
2014	Region - British Columbia, Yukon	26	32	17	12	4	9	0	63	18	81
2014	Region - National Capital Region	20	37	15	12	4	12	0	66	18	193
2014	Region - Outside Canada	59	14	22	3	0	3	0	74	3	28
2011	Region - Quebec (excluding National Capital Region)	17	25	30	10	9	8	2	46	21	123
2011	Region - Ontario (excluding National Capital Region)	19	30	21	8	15	6	1	53	25	263
2011	Region - Prairies, Nunavut, NWT	21	66	7	0	0	6	0	92	0	15
2011	Region - British Columbia, Yukon	16	31	22	10	12	9	1	51	24	86
2011	Region - National Capital Region	21	32	20	11	8	7	0	58	20	242

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	11	36	19	26	5	2	1	48	32	128
2017	Region - Ontario (excluding National Capital Region)	28	29	12	18	12	2	0	58	30	225
2017	Region - Prairies, Nunavut, NWT	18	46	10	9	17	0	0	64	26	11
2017	Region - British Columbia, Yukon	16	38	20	19	3	4	0	56	22	70
2017	Region - National Capital Region	29	36	13	11	6	4	0	69	18	245
2014	Region - Quebec (excluding National Capital Region)	15	35	20	17	9	3	0	52	28	144
2014	Region - Ontario (excluding National Capital Region)	21	31	21	13	10	3	0	54	24	241
2014	Region - Prairies, Nunavut, NWT	24	34	6	13	22	0	0	58	36	13
2014	Region - British Columbia, Yukon	18	30	18	21	9	4	0	50	31	81
2014	Region - National Capital Region	19	33	15	18	6	7	1	57	26	193
2014	Region - Outside Canada	64	5	22	5	0	3	0	71	5	28
2011	Region - Quebec (excluding National Capital Region)	10	32	19	22	9	7	1	46	33	123
2011	Region - Ontario (excluding National Capital Region)	18	28	22	10	18	2	1	47	30	264
2011	Region - Prairies, Nunavut, NWT	8	48	15	8	8	14	0	65	18	14
2011	Region - British Columbia, Yukon	13	31	21	14	17	4	0	46	32	85
2011	Region - National Capital Region	20	34	22	9	10	5	1	57	20	239
2008	Region - Quebec (excluding National Capital Region)	21	28	19	13	10	8	1	54	25	115
2008	Region - Ontario (excluding National Capital Region)	24	29	19	13	8	6	1	57	23	195
2008	Region - British Columbia, Yukon	19	34	21	13	13	0	0	53	26	75
2008	Region - National Capital Region	24	30	25	7	9	4	0	57	17	252

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	9	29	22	25	10	4	1	39	37	128
2017	Region - Ontario (excluding National Capital Region)	19	28	15	19	14	5	0	49	35	226
2017	Region - Prairies, Nunavut, NWT	18	38	9	19	17	0	0	56	36	11
2017	Region - British Columbia, Yukon	12	39	16	27	5	1	0	52	32	70
2017	Region - National Capital Region	19	36	17	12	6	11	0	61	20	244
2014	Region - Quebec (excluding National Capital Region)	8	28	30	15	11	7	0	39	29	144
2014	Region - Ontario (excluding National Capital Region)	15	22	24	20	12	6	0	40	35	242
2014	Region - Prairies, Nunavut, NWT	24	25	0	13	29	9	0	54	46	13
2014	Region - British Columbia, Yukon	11	30	18	24	8	8	0	45	36	81
2014	Region - National Capital Region	12	31	18	20	9	9	0	48	32	191
2014	Region - Outside Canada	58	14	20	3	0	5	0	76	3	28
2011	Region - Quebec (excluding National Capital Region)	8	30	27	19	9	8	0	41	30	123
2011	Region - Ontario (excluding National Capital Region)	11	29	16	24	13	7	0	43	39	262
2011	Region - Prairies, Nunavut, NWT	7	41	19	13	7	13	0	55	23	15
2011	Region - British Columbia, Yukon	6	32	22	18	14	8	0	42	34	86
2011	Region - National Capital Region	12	31	25	12	11	8	0	47	25	241
2008	Region - Quebec (excluding National Capital Region)	11	30	20	21	8	10	0	46	32	116
2008	Region - Ontario (excluding National Capital Region)	15	22	20	17	10	16	0	44	32	195
2008	Region - British Columbia, Yukon	13	30	17	19	14	6	1	46	36	75
2008	Region - National Capital Region	16	30	24	16	6	7	0	50	24	252

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	12	30	24	15	11	8	1	46	28	128
2017	Region - Ontario (excluding National Capital Region)	24	29	10	14	17	6	0	56	33	227
2017	Region - Prairies, Nunavut, NWT	18	36	10	9	17	10	0	60	28	11
2017	Region - British Columbia, Yukon	12	43	18	17	3	9	0	59	21	70
2017	Region - National Capital Region	26	34	15	8	9	9	0	65	18	245
2014	Region - Quebec (excluding National Capital Region)	12	27	22	19	12	8	0	43	33	144
2014	Region - Ontario (excluding National Capital Region)	15	27	20	14	16	9	0	45	33	242
2014	Region - Prairies, Nunavut, NWT	25	33	9	20	13	0	0	58	33	13
2014	Region - British Columbia, Yukon	19	30	10	24	10	8	0	53	37	81
2014	Region - National Capital Region	16	31	17	13	11	12	0	54	27	192
2014	Region - Outside Canada	63	14	15	5	0	3	0	80	5	28
2011	Region - Quebec (excluding National Capital Region)	10	29	18	16	11	15	0	46	32	122
2011	Region - Ontario (excluding National Capital Region)	13	26	19	13	21	7	1	42	37	261
2011	Region - Prairies, Nunavut, NWT	21	39	7	18	7	7	0	65	27	15
2011	Region - British Columbia, Yukon	12	28	19	13	17	12	0	44	34	87
2011	Region - National Capital Region	13	35	19	11	12	9	0	53	26	242
2008	Region - Quebec (excluding National Capital Region)	11	28	15	22	8	15	0	47	36	115
2008	Region - Ontario (excluding National Capital Region)	19	25	18	12	12	14	0	52	28	195
2008	Region - British Columbia, Yukon	15	29	14	17	18	8	0	47	38	75
2008	Region - National Capital Region	17	29	19	12	11	10	0	52	26	252

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	8	41	19	21	7	3	1	51	29	128
2017	Region - Ontario (excluding National Capital Region)	18	30	13	21	15	3	0	50	37	226
2017	Region - Prairies, Nunavut, NWT	18	36	9	19	19	0	0	54	37	11
2017	Region - British Columbia, Yukon	10	40	17	26	2	4	0	52	30	70
2017	Region - National Capital Region	18	38	16	12	7	8	0	61	21	244
2014	Region - Quebec (excluding National Capital Region)	11	36	24	14	11	3	0	49	25	144
2014	Region - Ontario (excluding National Capital Region)	13	30	17	18	16	4	1	45	37	240
2014	Region - Prairies, Nunavut, NWT	17	13	23	34	6	6	0	32	43	13
2014	Region - British Columbia, Yukon	10	35	16	24	11	4	0	48	36	81
2014	Region - National Capital Region	17	28	21	16	10	7	0	49	28	193
2014	Region - Outside Canada	57	18	14	11	0	0	0	75	11	28
2011	Region - Quebec (excluding National Capital Region)	10	39	19	22	9	1	0	50	31	123
2011	Region - Ontario (excluding National Capital Region)	12	30	19	20	16	4	0	43	37	262
2011	Region - Prairies, Nunavut, NWT	14	39	21	11	7	7	0	57	20	15
2011	Region - British Columbia, Yukon	9	36	13	23	13	6	0	48	38	87
2011	Region - National Capital Region	14	43	17	12	11	2	0	59	23	242
2008	Region - Quebec (excluding National Capital Region)	14	40	19	15	8	4	0	56	24	115
2008	Region - Ontario (excluding National Capital Region)	19	34	13	20	11	3	0	55	32	195
2008	Region - British Columbia, Yukon	16	33	12	25	13	1	0	49	39	74
2008	Region - National Capital Region	19	35	15	17	9	4	0	57	27	254

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	17	50	18	10	2	0	2	68	13	127
2017	Region - Ontario (excluding National Capital Region)	28	41	15	6	8	1	0	71	14	226
2017	Region - Prairies, Nunavut, NWT	34	10	29	19	9	0	0	44	27	11
2017	Region - British Columbia, Yukon	17	63	6	12	1	1	0	81	13	69
2017	Region - National Capital Region	37	38	12	7	3	3	0	77	11	244
2014	Region - Quebec (excluding National Capital Region)	19	48	17	8	5	2	1	70	13	144
2014	Region - Ontario (excluding National Capital Region)	25	38	17	13	6	1	0	64	19	242
2014	Region - Prairies, Nunavut, NWT	9	62	16	13	0	0	0	70	13	13
2014	Region - British Columbia, Yukon	17	45	22	6	4	6	0	66	10	81
2014	Region - National Capital Region	33	41	13	7	4	2	1	75	11	192
2014	Region - Outside Canada	60	24	14	3	0	0	0	83	3	28
2011	Region - Quebec (excluding National Capital Region)	16	40	20	14	7	3	0	58	21	119
2011	Region - Ontario (excluding National Capital Region)	26	35	20	10	8	0	0	61	19	262
2011	Region - Prairies, Nunavut, NWT	28	46	13	13	0	0	0	74	13	15
2011	Region - British Columbia, Yukon	23	37	20	12	5	2	1	62	18	86
2011	Region - National Capital Region	32	45	13	5	3	1	0	79	8	243

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	26	54	11	4	3	2	1	83	6	128
2017	Region - Ontario (excluding National Capital Region)	45	37	10	7	1	1	0	83	8	226
2017	Region - Prairies, Nunavut, NWT	34	40	17	9	0	0	0	74	9	11
2017	Region - British Columbia, Yukon	42	42	8	6	1	1	0	85	7	69
2017	Region - National Capital Region	46	35	10	2	1	6	0	86	3	245
2014	Region - Quebec (excluding National Capital Region)	31	47	14	5	2	2	0	79	7	144
2014	Region - Ontario (excluding National Capital Region)	43	40	10	2	2	3	0	85	4	241
2014	Region - Prairies, Nunavut, NWT	9	70	14	6	0	0	0	79	6	13
2014	Region - British Columbia, Yukon	41	41	9	6	0	3	0	84	7	81
2014	Region - National Capital Region	42	39	12	2	0	5	0	86	2	193
2014	Region - Outside Canada	55	29	17	0	0	0	0	83	0	28
2011	Region - Quebec (excluding National Capital Region)	19	49	16	7	2	5	1	73	10	122
2011	Region - Ontario (excluding National Capital Region)	37	34	15	6	5	2	1	73	11	259
2011	Region - Prairies, Nunavut, NWT	48	32	13	7	0	0	0	80	7	15
2011	Region - British Columbia, Yukon	40	39	10	7	1	3	0	82	8	87
2011	Region - National Capital Region	38	34	18	4	0	4	1	76	5	242

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	19	56	15	6	3	1	1	76	8	128
2017	Region - Ontario (excluding National Capital Region)	44	31	11	7	5	2	0	77	12	226
2017	Region - Prairies, Nunavut, NWT	53	29	9	0	0	10	0	91	0	11
2017	Region - British Columbia, Yukon	49	28	16	3	2	2	0	79	5	69
2017	Region - National Capital Region	53	30	7	6	2	2	0	85	8	245
2014	Region - Quebec (excluding National Capital Region)	26	45	14	6	3	5	1	75	9	144
2014	Region - Ontario (excluding National Capital Region)	40	34	12	7	3	3	1	77	10	242
2014	Region - Prairies, Nunavut, NWT	22	71	0	6	0	0	0	94	6	13
2014	Region - British Columbia, Yukon	43	41	5	3	5	3	1	87	8	81
2014	Region - National Capital Region	39	35	10	8	4	3	1	77	13	193
2014	Region - Outside Canada	70	11	3	8	6	3	0	83	14	28
2011	Region - Quebec (excluding National Capital Region)	27	34	13	18	5	2	1	62	24	121
2011	Region - Ontario (excluding National Capital Region)	34	37	10	8	7	2	1	73	16	262
2011	Region - Prairies, Nunavut, NWT	38	54	0	8	0	0	0	92	8	14
2011	Region - British Columbia, Yukon	38	29	9	10	4	9	0	75	15	86
2011	Region - National Capital Region	37	32	13	8	6	4	2	73	14	243
2008	Region - Quebec (excluding National Capital Region)	39	38	11	7	4	1	1	78	11	116
2008	Region - Ontario (excluding National Capital Region)	42	33	10	5	6	4	1	79	11	195
2008	Region - British Columbia, Yukon	44	26	12	9	5	3	1	73	15	75
2008	Region - National Capital Region	41	34	11	5	4	4	1	79	10	253

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	17	41	23	10	3	6	1	62	14	128
2017	Region - Ontario (excluding National Capital Region)	34	40	14	5	5	2	0	76	10	227
2017	Region - Prairies, Nunavut, NWT	35	36	9	10	0	10	0	79	11	11
2017	Region - British Columbia, Yukon	24	39	25	7	3	1	0	64	10	69
2017	Region - National Capital Region	37	35	10	6	3	7	2	79	10	243
2014	Region - Quebec (excluding National Capital Region)	12	31	27	12	6	11	1	49	20	144
2014	Region - Ontario (excluding National Capital Region)	17	34	23	10	9	5	2	55	20	241
2014	Region - Prairies, Nunavut, NWT	6	79	0	6	9	0	0	85	15	13
2014	Region - British Columbia, Yukon	26	42	12	11	5	3	1	70	17	80
2014	Region - National Capital Region	18	33	23	8	7	8	2	57	16	193
2014	Region - Outside Canada	54	27	14	0	0	5	0	85	0	28
2011	Region - Quebec (excluding National Capital Region)	10	30	23	20	8	7	2	44	31	123
2011	Region - Ontario (excluding National Capital Region)	21	38	18	10	9	4	1	62	20	264
2011	Region - Prairies, Nunavut, NWT	35	39	7	7	6	6	0	79	14	15
2011	Region - British Columbia, Yukon	20	34	20	17	6	2	1	56	24	86
2011	Region - National Capital Region	18	33	25	9	7	6	1	56	17	242

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	13	28	21	16	9	10	3	48	28	128
2017	Region - Ontario (excluding National Capital Region)	23	28	14	13	14	8	0	56	29	226
2017	Region - Prairies, Nunavut, NWT	19	64	0	0	0	10	8	100	0	11
2017	Region - British Columbia, Yukon	23	24	19	17	6	11	1	53	25	69
2017	Region - National Capital Region	26	27	14	9	7	11	7	64	19	245
2014	Region - Quebec (excluding National Capital Region)	10	27	19	11	13	16	4	45	30	144
2014	Region - Ontario (excluding National Capital Region)	16	23	14	18	16	9	5	45	39	241
2014	Region - Prairies, Nunavut, NWT	0	49	7	6	29	0	9	54	38	13
2014	Region - British Columbia, Yukon	19	27	13	17	9	11	4	55	30	81
2014	Region - National Capital Region	15	23	16	12	13	12	8	48	32	193
2014	Region - Outside Canada	49	20	11	8	6	6	0	73	15	28
2011	Region - Quebec (excluding National Capital Region)	8	27	20	13	13	12	7	44	32	123
2011	Region - Ontario (excluding National Capital Region)	15	17	18	15	21	9	5	38	42	263
2011	Region - Prairies, Nunavut, NWT	28	7	20	6	19	20	0	44	31	15
2011	Region - British Columbia, Yukon	12	19	22	14	16	12	4	38	36	86
2011	Region - National Capital Region	13	17	21	15	11	15	9	39	34	242

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	48	33	9	7	2	0	1	81	10	127
2017	Region - Ontario (excluding National Capital Region)	76	9	5	2	1	2	5	91	3	227
2017	Region - Prairies, Nunavut, NWT	91	9	0	0	0	0	0	100	0	11
2017	Region - British Columbia, Yukon	80	11	3	2	1	0	3	94	3	69
2017	Region - National Capital Region	63	22	7	2	0	3	2	90	3	245
2014	Region - Quebec (excluding National Capital Region)	46	39	6	5	1	0	2	87	6	144
2014	Region - Ontario (excluding National Capital Region)	66	16	6	1	3	2	6	90	4	241
2014	Region - Prairies, Nunavut, NWT	62	25	6	6	0	0	0	87	6	13
2014	Region - British Columbia, Yukon	74	12	1	0	1	5	6	97	2	81
2014	Region - National Capital Region	52	24	8	7	3	3	4	81	11	193
2014	Region - Outside Canada	75	11	5	3	6	0	0	86	9	28

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	49	38	5	4	1	2	1	90	5	127
2017	Region - Ontario (excluding National Capital Region)	76	11	5	1	1	3	3	93	2	226
2017	Region - Prairies, Nunavut, NWT	91	0	0	0	0	9	0	100	0	11
2017	Region - British Columbia, Yukon	79	16	3	2	0	0	0	95	2	69
2017	Region - National Capital Region	70	20	4	0	0	4	2	95	0	244
2014	Region - Quebec (excluding National Capital Region)	48	37	5	3	2	5	1	89	6	144
2014	Region - Ontario (excluding National Capital Region)	72	11	4	1	3	5	3	91	4	242
2014	Region - Prairies, Nunavut, NWT	71	22	6	0	0	0	0	94	0	13
2014	Region - British Columbia, Yukon	77	12	0	2	0	5	4	98	2	81
2014	Region - National Capital Region	71	18	5	1	0	2	3	94	1	193
2014	Region - Outside Canada	72	11	5	3	6	3	0	86	9	28
2011	Region - Quebec (excluding National Capital Region)	54	28	10	5	2	1	1	83	7	123
2011	Region - Ontario (excluding National Capital Region)	72	13	6	1	2	5	2	90	3	263
2011	Region - Prairies, Nunavut, NWT	73	14	0	0	0	13	0	100	0	15
2011	Region - British Columbia, Yukon	58	14	12	5	1	2	7	79	7	87
2011	Region - National Capital Region	64	26	6	1	1	1	2	92	2	241
2008	Region - Quebec (excluding National Capital Region)	57	24	6	7	4	1	1	83	11	116
2008	Region - Ontario (excluding National Capital Region)	78	10	6	0	0	2	2	92	1	195
2008	Region - British Columbia, Yukon	80	8	4	1	1	1	4	94	3	74
2008	Region - National Capital Region	72	15	9	1	2	1	0	89	3	253

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	13	38	25	13	6	4	1	53	21	126
2017	Region - Ontario (excluding National Capital Region)	20	25	18	19	15	2	0	46	35	227
2017	Region - Prairies, Nunavut, NWT	28	19	27	0	10	9	8	56	12	11
2017	Region - British Columbia, Yukon	19	33	20	14	8	5	0	55	24	70
2017	Region - National Capital Region	31	34	15	7	4	8	1	71	13	244
2014	Region - Quebec (excluding National Capital Region)	20	35	22	12	4	5	2	59	17	144
2014	Region - Ontario (excluding National Capital Region)	13	22	21	16	22	4	4	37	40	242
2014	Region - Prairies, Nunavut, NWT	33	23	15	7	15	6	0	60	24	13
2014	Region - British Columbia, Yukon	19	21	19	21	12	4	2	43	36	81
2014	Region - National Capital Region	23	39	15	11	6	5	1	66	18	193
2014	Region - Outside Canada	40	18	15	16	9	3	0	60	25	28
2011	Region - Quebec (excluding National Capital Region)	15	32	17	18	15	2	2	49	34	121
2011	Region - Ontario (excluding National Capital Region)	13	21	18	21	21	3	2	36	44	264
2011	Region - Prairies, Nunavut, NWT	44	8	15	13	20	0	0	52	33	14
2011	Region - British Columbia, Yukon	9	24	16	14	31	1	5	34	48	87
2011	Region - National Capital Region	18	36	16	15	11	2	1	56	27	243
2008	Region - Quebec (excluding National Capital Region)	14	29	17	16	13	9	2	49	32	116
2008	Region - Ontario (excluding National Capital Region)	19	20	19	20	14	5	3	42	37	193
2008	Region - British Columbia, Yukon	14	26	12	21	26	1	0	40	48	74
2008	Region - National Capital Region	22	34	21	14	8	1	0	57	22	254

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	11	21	20	21	18	4	6	35	43	128
2017	Region - Ontario (excluding National Capital Region)	17	19	16	16	28	3	3	37	46	227
2017	Region - Prairies, Nunavut, NWT	18	9	38	9	19	0	8	29	29	11
2017	Region - British Columbia, Yukon	13	23	16	19	23	4	1	38	45	70
2017	Region - National Capital Region	20	30	14	15	12	3	5	55	30	244
2014	Region - Quebec (excluding National Capital Region)	11	28	15	20	17	5	4	43	40	144
2014	Region - Ontario (excluding National Capital Region)	13	15	18	19	30	3	3	29	52	242
2014	Region - Prairies, Nunavut, NWT	9	14	15	15	40	6	0	25	59	13
2014	Region - British Columbia, Yukon	10	22	9	21	26	4	9	37	54	81
2014	Region - National Capital Region	15	28	14	17	18	4	4	47	37	193
2014	Region - Outside Canada	35	14	20	16	15	0	0	49	30	28
2011	Region - Quebec (excluding National Capital Region)	12	19	17	20	28	1	4	32	50	122
2011	Region - Ontario (excluding National Capital Region)	8	17	15	23	29	1	7	28	56	263
2011	Region - Prairies, Nunavut, NWT	14	8	15	15	41	0	8	23	60	14
2011	Region - British Columbia, Yukon	7	25	9	12	39	1	5	35	55	87
2011	Region - National Capital Region	15	22	21	20	19	2	2	38	40	242
2008	Region - Quebec (excluding National Capital Region)	12	14	14	26	22	6	5	30	54	116
2008	Region - Ontario (excluding National Capital Region)	11	25	15	17	22	4	6	40	43	194
2008	Region - British Columbia, Yukon	8	22	12	19	35	2	0	32	56	74
2008	Region - National Capital Region	15	32	15	15	16	4	2	50	34	254

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	16	36	24	13	5	6	1	55	19	128
2017	Region - Ontario (excluding National Capital Region)	22	32	23	12	9	2	0	55	22	227
2017	Region - Prairies, Nunavut, NWT	36	19	9	9	10	19	0	67	23	11
2017	Region - British Columbia, Yukon	17	38	25	14	0	6	0	58	15	70
2017	Region - National Capital Region	30	42	12	6	4	5	1	77	10	243

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	26	45	18	1	3	4	1	76	4	127
2017	Region - Ontario (excluding National Capital Region)	41	28	17	5	5	5	0	72	10	227
2017	Region - Prairies, Nunavut, NWT	52	20	0	0	10	19	0	88	12	11
2017	Region - British Columbia, Yukon	37	36	16	4	0	7	0	79	5	69
2017	Region - National Capital Region	48	32	9	1	3	6	0	86	4	242
2014	Region - Quebec (excluding National Capital Region)	33	49	9	4	1	5	0	86	5	144
2014	Region - Ontario (excluding National Capital Region)	43	30	14	5	5	4	0	76	10	242
2014	Region - Prairies, Nunavut, NWT	77	14	9	0	0	0	0	91	0	13
2014	Region - British Columbia, Yukon	44	35	9	7	3	3	0	81	10	81
2014	Region - National Capital Region	46	31	11	3	2	6	1	83	5	193
2014	Region - Outside Canada	70	17	3	3	6	0	3	88	9	28

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	28	42	19	8	1	2	1	72	9	128
2017	Region - Ontario (excluding National Capital Region)	40	37	10	7	4	2	0	79	11	227
2017	Region - Prairies, Nunavut, NWT	45	45	10	0	0	0	0	90	0	11
2017	Region - British Columbia, Yukon	32	50	13	2	1	0	1	83	4	70
2017	Region - National Capital Region	48	38	6	3	2	3	0	89	5	245
2014	Region - Quebec (excluding National Capital Region)	30	43	15	8	1	3	0	75	10	144
2014	Region - Ontario (excluding National Capital Region)	44	33	11	7	2	2	0	79	10	242
2014	Region - Prairies, Nunavut, NWT	50	22	15	13	0	0	0	72	13	13
2014	Region - British Columbia, Yukon	45	37	10	6	3	0	0	82	8	80
2014	Region - National Capital Region	49	35	5	5	2	4	0	88	7	193
2014	Region - Outside Canada	64	14	11	0	9	0	3	80	9	28
2011	Region - Quebec (excluding National Capital Region)	18	45	22	10	2	3	0	65	12	123
2011	Region - Ontario (excluding National Capital Region)	33	38	11	7	9	2	0	72	16	263
2011	Region - Prairies, Nunavut, NWT	27	32	20	21	0	0	0	59	21	15
2011	Region - British Columbia, Yukon	19	46	19	10	4	2	0	67	14	87
2011	Region - National Capital Region	36	39	11	4	6	2	0	77	11	241

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	34	45	11	8	2	0	1	79	10	128
2017	Region - Ontario (excluding National Capital Region)	47	34	9	4	6	0	0	81	10	226
2017	Region - Prairies, Nunavut, NWT	56	25	9	10	0	0	0	81	10	11
2017	Region - British Columbia, Yukon	42	46	5	6	1	0	0	88	7	70
2017	Region - National Capital Region	58	33	4	4	1	0	0	91	5	244
2014	Region - Quebec (excluding National Capital Region)	45	41	7	5	2	0	0	86	7	144
2014	Region - Ontario (excluding National Capital Region)	49	31	9	7	3	1	0	81	10	242
2014	Region - Prairies, Nunavut, NWT	49	30	6	15	0	0	0	79	15	13
2014	Region - British Columbia, Yukon	48	41	7	3	1	0	0	89	4	81
2014	Region - National Capital Region	55	36	4	3	2	0	0	92	5	193
2014	Region - Outside Canada	72	14	5	0	6	0	3	88	6	28
2011	Region - Quebec (excluding National Capital Region)	34	43	11	9	3	0	0	77	12	123
2011	Region - Ontario (excluding National Capital Region)	35	35	13	8	7	1	0	71	15	261
2011	Region - Prairies, Nunavut, NWT	28	40	11	14	0	7	0	73	15	15
2011	Region - British Columbia, Yukon	32	35	18	8	6	1	1	68	14	87
2011	Region - National Capital Region	42	42	7	6	3	0	0	84	9	241
2008	Region - Quebec (excluding National Capital Region)	38	40	10	8	4	0	0	78	11	116
2008	Region - Ontario (excluding National Capital Region)	43	33	12	7	5	1	0	76	12	195
2008	Region - British Columbia, Yukon	42	32	11	9	6	0	0	73	16	75
2008	Region - National Capital Region	38	41	10	6	4	2	0	80	10	254

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	26	35	16	15	7	1	1	62	22	127
2017	Region - Ontario (excluding National Capital Region)	38	24	21	10	7	0	0	62	16	227
2017	Region - Prairies, Nunavut, NWT	38	35	19	9	0	0	0	73	9	11
2017	Region - British Columbia, Yukon	27	45	19	4	4	1	0	73	8	70
2017	Region - National Capital Region	48	31	14	5	2	1	0	79	7	245
2014	Region - Quebec (excluding National Capital Region)	27	39	17	10	6	1	0	67	15	144
2014	Region - Ontario (excluding National Capital Region)	31	32	17	12	7	1	0	63	20	242
2014	Region - Prairies, Nunavut, NWT	42	30	15	7	6	0	0	71	13	13
2014	Region - British Columbia, Yukon	30	33	19	16	1	0	0	63	18	81
2014	Region - National Capital Region	35	40	11	10	3	1	0	76	13	193
2014	Region - Outside Canada	61	17	11	5	6	0	0	78	11	28
2011	Region - Quebec (excluding National Capital Region)	20	39	26	13	1	2	0	60	14	123
2011	Region - Ontario (excluding National Capital Region)	28	31	18	13	10	0	1	59	23	262
2011	Region - Prairies, Nunavut, NWT	35	34	18	13	0	0	0	69	13	15
2011	Region - British Columbia, Yukon	18	30	26	19	6	1	0	49	25	87
2011	Region - National Capital Region	25	39	20	9	6	0	0	64	16	242

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	26	41	17	9	6	1	1	68	15	128
2017	Region - Ontario (excluding National Capital Region)	37	32	14	10	7	0	0	69	17	226
2017	Region - Prairies, Nunavut, NWT	38	17	37	9	0	0	0	54	9	11
2017	Region - British Columbia, Yukon	32	44	13	6	6	0	0	75	11	69
2017	Region - National Capital Region	50	33	9	4	3	1	0	84	7	243
2014	Region - Quebec (excluding National Capital Region)	28	43	13	11	5	0	0	71	16	143
2014	Region - Ontario (excluding National Capital Region)	33	31	15	14	6	0	0	64	20	242
2014	Region - Prairies, Nunavut, NWT	43	22	15	6	13	0	0	65	20	13
2014	Region - British Columbia, Yukon	32	36	16	14	3	0	0	68	16	81
2014	Region - National Capital Region	32	44	11	10	3	0	0	76	13	193
2014	Region - Outside Canada	58	19	14	3	6	0	0	78	9	28
2011	Region - Quebec (excluding National Capital Region)	20	49	15	12	2	1	0	70	15	123
2011	Region - Ontario (excluding National Capital Region)	26	35	17	10	10	1	0	62	21	263
2011	Region - Prairies, Nunavut, NWT	35	40	13	12	0	0	0	75	12	15
2011	Region - British Columbia, Yukon	20	34	20	23	2	0	1	55	25	87
2011	Region - National Capital Region	29	40	16	10	4	0	0	70	14	243
2008	Region - Quebec (excluding National Capital Region)	32	39	15	8	4	3	0	72	12	116
2008	Region - Ontario (excluding National Capital Region)	37	38	12	9	5	0	0	75	14	195
2008	Region - British Columbia, Yukon	31	33	9	18	9	0	0	64	27	75
2008	Region - National Capital Region	31	40	13	11	4	2	0	72	15	254

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	26	33	17	12	9	3	1	61	21	128
2017	Region - Ontario (excluding National Capital Region)	31	26	22	10	6	3	1	60	17	225
2017	Region - Prairies, Nunavut, NWT	28	46	9	9	9	0	0	74	17	11
2017	Region - British Columbia, Yukon	35	29	16	9	8	3	0	66	17	70
2017	Region - National Capital Region	37	31	14	7	5	4	0	72	13	245
2014	Region - Quebec (excluding National Capital Region)	34	30	15	12	6	3	0	65	19	144
2014	Region - Ontario (excluding National Capital Region)	31	20	20	15	8	5	1	54	24	242
2014	Region - Prairies, Nunavut, NWT	40	15	16	15	13	0	0	55	29	13
2014	Region - British Columbia, Yukon	27	24	17	13	13	6	0	54	28	81
2014	Region - National Capital Region	31	26	21	10	7	5	0	60	18	193
2014	Region - Outside Canada	43	15	16	11	9	3	3	62	22	27
2011	Region - Quebec (excluding National Capital Region)	26	36	12	13	4	8	1	68	19	123
2011	Region - Ontario (excluding National Capital Region)	27	25	19	9	14	4	2	55	24	263
2011	Region - Prairies, Nunavut, NWT	28	27	6	32	0	7	0	59	34	15
2011	Region - British Columbia, Yukon	23	27	16	11	17	5	1	53	29	87
2011	Region - National Capital Region	26	27	22	12	10	2	0	54	23	240
2008	Region - Quebec (excluding National Capital Region)	33	33	16	4	7	5	4	72	11	116
2008	Region - Ontario (excluding National Capital Region)	28	25	16	12	8	2	9	60	23	194
2008	Region - British Columbia, Yukon	29	16	14	19	14	9	0	49	36	75
2008	Region - National Capital Region	28	28	16	12	8	7	0	61	22	254

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	19	41	40	128
2017	Region - Ontario (excluding National Capital Region)	18	49	33	227
2017	Region - Prairies, Nunavut, NWT	29	53	19	11
2017	Region - British Columbia, Yukon	24	40	36	70
2017	Region - National Capital Region	31	30	40	245
2014	Region - Quebec (excluding National Capital Region)	23	44	33	144
2014	Region - Ontario (excluding National Capital Region)	21	44	35	242
2014	Region - Prairies, Nunavut, NWT	30	46	23	13
2014	Region - British Columbia, Yukon	29	36	35	81
2014	Region - National Capital Region	33	26	42	193
2014	Region - Outside Canada	17	56	28	28
2011	Region - Quebec (excluding National Capital Region)	20	54	25	122
2011	Region - Ontario (excluding National Capital Region)	29	34	37	262
2011	Region - Prairies, Nunavut, NWT	26	34	40	15
2011	Region - British Columbia, Yukon	32	29	39	87
2011	Region - National Capital Region	42	24	34	243

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	17	9	54	9	4	7	26
2017	Region - Ontario (excluding National Capital Region)	33	9	36	2	12	7	42
2017	Region - British Columbia, Yukon	0	24	44	7	21	5	16
2017	Region - National Capital Region	8	19	50	5	10	8	75
2014	Region - Quebec (excluding National Capital Region)	28	16	25	7	9999	24	34
2014	Region - Ontario (excluding National Capital Region)	25	18	33	8	9999	17	51
2014	Region - British Columbia, Yukon	23	4	51	4	9999	18	23
2014	Region - National Capital Region	6	20	53	9	9999	12	64
2011	Region - Quebec (excluding National Capital Region)	29	16	46	0	9999	8	25
2011	Region - Ontario (excluding National Capital Region)	30	9	34	13	9999	14	74
2011	Region - British Columbia, Yukon	6	17	65	4	9999	8	28
2011	Region - National Capital Region	11	18	58	7	9999	5	102

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	12	88	128
2017	Region - Ontario (excluding National Capital Region)	17	83	225
2017	Region - British Columbia, Yukon	16	84	70
2017	Region - National Capital Region	13	87	244
2014	Region - Quebec (excluding National Capital Region)	13	87	143
2014	Region - Ontario (excluding National Capital Region)	22	78	242
2014	Region - British Columbia, Yukon	12	88	81
2014	Region - National Capital Region	21	79	193

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	39	15
2017	Region - Ontario (excluding National Capital Region)	49	37
2017	Region - British Columbia, Yukon	57	11
2017	Region - National Capital Region	47	31
2014	Region - Quebec (excluding National Capital Region)	41	19
2014	Region - Ontario (excluding National Capital Region)	60	52
2014	Region - National Capital Region	50	40

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	45	15
2017	Region - Ontario (excluding National Capital Region)	57	37
2017	Region - British Columbia, Yukon	69	11
2017	Region - National Capital Region	63	31
2014	Region - Quebec (excluding National Capital Region)	59	19
2014	Region - Ontario (excluding National Capital Region)	39	52
2014	Region - National Capital Region	50	40

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	0	15
2017	Region - British Columbia, Yukon	0	11
2017	Region - National Capital Region	19	31
2014	Region - Quebec (excluding National Capital Region)	0	19
2014	Region - Ontario (excluding National Capital Region)	11	52

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Region - Quebec (excluding National Capital Region)	15
2017	Region - Ontario (excluding National Capital Region)	37
2017	Region - British Columbia, Yukon	11
2017	Region - National Capital Region	31
2014	Region - Quebec (excluding National Capital Region)	19
2014	Region - National Capital Region	40

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	0	15
2017	Region - British Columbia, Yukon	0	11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	16	37
2017	Region - British Columbia, Yukon	0	11
2017	Region - National Capital Region	0	31
2014	Region - Ontario (excluding National Capital Region)	9	52
2014	Region - National Capital Region	0	40

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	Region - British Columbia, Yukon	11
2017	Region - National Capital Region	31
2014	Region - Quebec (excluding National Capital Region)	19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	42	15
2017	Region - Ontario (excluding National Capital Region)	44	37
2017	Region - National Capital Region	37	31
2014	Region - Quebec (excluding National Capital Region)	24	19
2014	Region - Ontario (excluding National Capital Region)	31	52
2014	Region - National Capital Region	29	40

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	42	15
2017	Region - Ontario (excluding National Capital Region)	46	37
2017	Region - National Capital Region	33	31
2014	Region - Quebec (excluding National Capital Region)	33	19
2014	Region - Ontario (excluding National Capital Region)	27	52
2014	Region - National Capital Region	31	40

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	52	15
2017	Region - Ontario (excluding National Capital Region)	22	37
2017	Region - National Capital Region	46	31
2014	Region - Ontario (excluding National Capital Region)	31	52
2014	Region - National Capital Region	32	40

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	38	15
2017	Region - Ontario (excluding National Capital Region)	44	37
2017	Region - British Columbia, Yukon	43	11
2017	Region - National Capital Region	38	31
2014	Region - Ontario (excluding National Capital Region)	32	52
2014	Region - National Capital Region	36	40

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	36	15
2017	Region - Ontario (excluding National Capital Region)	25	37
2017	Region - National Capital Region	29	31
2014	Region - Ontario (excluding National Capital Region)	25	52
2014	Region - National Capital Region	21	40

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	79	15
2017	Region - Ontario (excluding National Capital Region)	68	37
2017	Region - British Columbia, Yukon	46	11
2017	Region - National Capital Region	48	31
2014	Region - Quebec (excluding National Capital Region)	46	19
2014	Region - Ontario (excluding National Capital Region)	50	52
2014	Region - National Capital Region	53	40

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	42	15
2017	Region - Ontario (excluding National Capital Region)	51	37
2017	Region - National Capital Region	28	31
2014	Region - Quebec (excluding National Capital Region)	30	19
2014	Region - Ontario (excluding National Capital Region)	33	52
2014	Region - National Capital Region	34	40

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Region - Ontario (excluding National Capital Region)	37
2014	Region - Quebec (excluding National Capital Region)	19
2014	Region - Ontario (excluding National Capital Region)	52

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Region - British Columbia, Yukon	0	11
2017	Region - National Capital Region	16	31
2014	Region - Ontario (excluding National Capital Region)	10	52

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	22	37
2017	Region - British Columbia, Yukon	0	11
2017	Region - National Capital Region	19	31

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	42	15
2017	Region - Ontario (excluding National Capital Region)	44	37
2017	Region - British Columbia, Yukon	45	11
2017	Region - National Capital Region	46	31
2014	Region - Quebec (excluding National Capital Region)	27	19
2014	Region - Ontario (excluding National Capital Region)	41	52
2014	Region - National Capital Region	25	40

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	20	37
2017	Region - National Capital Region	16	31
2014	Region - Ontario (excluding National Capital Region)	26	52
2014	Region - National Capital Region	32	40

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	32	15
2017	Region - Ontario (excluding National Capital Region)	16	37
2017	Region - National Capital Region	33	31
2014	Region - Ontario (excluding National Capital Region)	18	52
2014	Region - National Capital Region	20	40

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	58	15
2017	Region - Ontario (excluding National Capital Region)	51	37
2017	Region - British Columbia, Yukon	46	11
2017	Region - National Capital Region	52	31
2014	Region - Quebec (excluding National Capital Region)	60	19
2014	Region - Ontario (excluding National Capital Region)	49	52
2014	Region - National Capital Region	61	40

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	43	15
2017	Region - Ontario (excluding National Capital Region)	31	37
2017	Region - National Capital Region	34	31
2014	Region - Ontario (excluding National Capital Region)	23	52
2014	Region - National Capital Region	32	40

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	0	15
2017	Region - Ontario (excluding National Capital Region)	14	37
2017	Region - National Capital Region	21	31
2014	Region - Ontario (excluding National Capital Region)	21	52
2014	Region - National Capital Region	25	40

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	34	15
2017	Region - Ontario (excluding National Capital Region)	27	37
2017	Region - National Capital Region	17	31
2014	Region - Quebec (excluding National Capital Region)	33	19
2014	Region - Ontario (excluding National Capital Region)	11	52
2014	Region - National Capital Region	15	40

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	19	31

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Region - British Columbia, Yukon	0	11

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	0	15
2017	Region - National Capital Region	19	31

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	24	37
2017	Region - National Capital Region	19	31
2014	Region - Ontario (excluding National Capital Region)	35	52
2014	Region - National Capital Region	14	40

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	20	35
2014	Region - Ontario (excluding National Capital Region)	10	50
2014	Region - National Capital Region	14	36

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	0	28
2014	Region - Quebec (excluding National Capital Region)	28	18

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	0	14

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	17	28
2014	Region - Ontario (excluding National Capital Region)	11	50

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	26	28
2014	Region - Ontario (excluding National Capital Region)	12	50

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Region - British Columbia, Yukon	0	11
2014	Region - Ontario (excluding National Capital Region)	15	50
2014	Region - National Capital Region	19	36

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Region - British Columbia, Yukon	0	11
2014	Region - Ontario (excluding National Capital Region)	10	50

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Region - British Columbia, Yukon	0	11
2017	Region - National Capital Region	17	28
2014	Region - Ontario (excluding National Capital Region)	12	50

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	22	35
2017	Region - National Capital Region	47	28
2014	Region - Quebec (excluding National Capital Region)	0	18
2014	Region - Ontario (excluding National Capital Region)	23	50

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Region - British Columbia, Yukon	0	11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	35	14
2017	Region - Ontario (excluding National Capital Region)	40	35
2017	Region - National Capital Region	44	28
2014	Region - Ontario (excluding National Capital Region)	47	50
2014	Region - National Capital Region	34	36

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Region - Quebec (excluding National Capital Region)	14
2017	Region - Ontario (excluding National Capital Region)	35
2017	Region - British Columbia, Yukon	11
2014	Region - Quebec (excluding National Capital Region)	18
2014	Region - Ontario (excluding National Capital Region)	50
2014	Region - National Capital Region	36

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	34	14
2017	Region - Ontario (excluding National Capital Region)	42	35
2017	Region - National Capital Region	47	28
2014	Region - Quebec (excluding National Capital Region)	46	18
2014	Region - Ontario (excluding National Capital Region)	52	50
2014	Region - National Capital Region	39	36

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Region - British Columbia, Yukon	0	11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	19	35
2017	Region - National Capital Region	19	28
2014	Region - Ontario (excluding National Capital Region)	18	50

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	86	14	15
2017	Region - Ontario (excluding National Capital Region)	89	11	37
2017	Region - British Columbia, Yukon	100	0	11
2017	Region - National Capital Region	79	21	31

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	12	20	19	6	2	33	7	55	14	128
2017	Region - Ontario (excluding National Capital Region)	21	16	19	5	7	23	9	55	18	227
2017	Region - Prairies, Nunavut, NWT	19	18	0	19	10	35	0	56	44	11
2017	Region - British Columbia, Yukon	23	18	24	4	4	19	7	56	11	70
2017	Region - National Capital Region	19	20	13	5	6	30	7	62	17	245
2014	Region - Quebec (excluding National Capital Region)	10	19	16	5	2	40	7	54	15	144
2014	Region - Ontario (excluding National Capital Region)	18	17	17	8	6	27	6	53	22	242
2014	Region - Prairies, Nunavut, NWT	18	14	45	0	0	13	9	42	0	13
2014	Region - British Columbia, Yukon	9	19	28	8	2	29	4	42	15	81
2014	Region - National Capital Region	13	16	17	5	5	33	10	52	17	193
2014	Region - Outside Canada	47	20	5	3	9	8	9	80	13	28

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	18	41	21	6	1	11	1	68	9	127
2017	Region - Ontario (excluding National Capital Region)	33	31	15	4	7	9	1	71	11	225
2017	Region - Prairies, Nunavut, NWT	26	26	19	10	0	19	0	65	12	11
2017	Region - British Columbia, Yukon	30	39	13	9	1	7	0	75	11	69
2017	Region - National Capital Region	36	31	14	4	4	11	1	76	9	243
2014	Region - Quebec (excluding National Capital Region)	15	33	24	5	2	20	2	60	9	144
2014	Region - Ontario (excluding National Capital Region)	26	26	19	8	5	14	2	61	16	242
2014	Region - Prairies, Nunavut, NWT	33	37	17	0	0	13	0	81	0	13
2014	Region - British Columbia, Yukon	27	33	23	5	2	11	0	66	8	81
2014	Region - National Capital Region	23	30	14	7	3	22	2	69	13	193
2014	Region - Outside Canada	59	20	8	0	9	3	3	82	9	28
2011	Region - Quebec (excluding National Capital Region)	18	42	19	7	2	11	1	68	11	122
2011	Region - Ontario (excluding National Capital Region)	34	36	14	6	5	3	0	73	12	262
2011	Region - Prairies, Nunavut, NWT	42	34	0	13	0	11	0	86	14	15
2011	Region - British Columbia, Yukon	28	35	24	6	2	5	0	66	8	84
2011	Region - National Capital Region	28	32	23	6	3	8	0	65	10	242

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	13	44	18	12	1	0	13	65	14	128
2017	Region - Ontario (excluding National Capital Region)	26	41	7	9	5	1	11	76	16	227
2017	Region - Prairies, Nunavut, NWT	29	46	0	0	0	0	26	100	0	11
2017	Region - British Columbia, Yukon	15	65	10	3	0	3	4	85	4	70
2017	Region - National Capital Region	25	42	8	6	5	2	11	78	13	245
2014	Region - Quebec (excluding National Capital Region)	13	40	22	8	3	4	10	62	13	144
2014	Region - Ontario (excluding National Capital Region)	25	45	6	6	3	3	12	82	11	242
2014	Region - Prairies, Nunavut, NWT	25	62	6	0	0	0	6	93	0	13
2014	Region - British Columbia, Yukon	24	51	6	1	3	0	15	87	5	81
2014	Region - National Capital Region	25	38	13	6	2	1	13	74	10	193
2014	Region - Outside Canada	53	17	11	5	0	3	11	81	6	28
2011	Region - Quebec (excluding National Capital Region)	15	47	15	8	1	1	12	72	11	121
2011	Region - Ontario (excluding National Capital Region)	22	42	8	4	3	2	20	82	8	263
2011	Region - Prairies, Nunavut, NWT	27	40	0	0	0	0	33	100	0	15
2011	Region - British Columbia, Yukon	26	43	11	4	0	0	16	82	4	87
2011	Region - National Capital Region	19	47	13	7	0	1	13	76	9	243
2008	Region - Quebec (excluding National Capital Region)	11	51	17	7	3	1	10	71	11	116
2008	Region - Ontario (excluding National Capital Region)	21	34	9	3	2	3	28	81	7	193
2008	Region - British Columbia, Yukon	31	38	8	7	1	0	16	81	9	75
2008	Region - National Capital Region	23	48	9	6	3	1	10	80	10	254

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	5	20	24	15	3	19	14	37	28	128
2017	Region - Ontario (excluding National Capital Region)	10	22	21	12	8	16	13	44	27	227
2017	Region - Prairies, Nunavut, NWT	19	30	9	0	0	17	26	85	0	11
2017	Region - British Columbia, Yukon	10	39	22	9	3	13	4	59	14	70
2017	Region - National Capital Region	10	22	17	5	4	30	12	56	15	245
2014	Region - Quebec (excluding National Capital Region)	7	21	22	14	8	14	14	39	30	144
2014	Region - Ontario (excluding National Capital Region)	9	20	20	14	10	14	13	40	33	242
2014	Region - Prairies, Nunavut, NWT	0	32	45	7	0	0	15	38	8	13
2014	Region - British Columbia, Yukon	12	35	10	9	3	18	14	69	17	81
2014	Region - National Capital Region	7	17	22	5	5	27	17	44	18	193
2014	Region - Outside Canada	35	12	14	3	6	11	19	68	12	28
2011	Region - Quebec (excluding National Capital Region)	6	27	25	13	2	12	15	45	21	121
2011	Region - Ontario (excluding National Capital Region)	9	20	19	11	9	11	21	43	29	264
2011	Region - Prairies, Nunavut, NWT	14	35	6	6	0	20	19	81	9	15
2011	Region - British Columbia, Yukon	9	29	24	8	4	10	17	52	16	87
2011	Region - National Capital Region	6	16	26	5	5	27	15	39	16	242

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	28	41	9	1	1	7	13	86	2	128
2017	Region - Ontario (excluding National Capital Region)	42	24	7	4	2	10	11	84	7	227
2017	Region - Prairies, Nunavut, NWT	38	17	9	0	0	10	26	87	0	11
2017	Region - British Columbia, Yukon	43	40	4	3	0	6	4	92	3	70
2017	Region - National Capital Region	42	28	7	0	1	11	11	89	1	245
2014	Region - Quebec (excluding National Capital Region)	28	36	10	4	3	7	13	79	8	144
2014	Region - Ontario (excluding National Capital Region)	38	21	10	6	2	8	15	77	9	242
2014	Region - Prairies, Nunavut, NWT	27	61	6	0	0	0	6	93	0	13
2014	Region - British Columbia, Yukon	38	34	7	1	1	4	15	88	3	80
2014	Region - National Capital Region	39	24	9	2	1	12	14	85	3	192
2014	Region - Outside Canada	52	14	9	0	6	8	11	82	8	27
2011	Region - Quebec (excluding National Capital Region)	30	39	11	1	0	5	14	85	1	121
2011	Region - Ontario (excluding National Capital Region)	34	23	13	2	3	6	20	76	7	264
2011	Region - Prairies, Nunavut, NWT	28	26	0	0	0	13	33	100	0	15
2011	Region - British Columbia, Yukon	31	32	12	2	0	6	16	81	3	87
2011	Region - National Capital Region	39	27	10	2	2	7	13	82	5	243
2008	Region - Quebec (excluding National Capital Region)	29	45	9	1	3	4	10	86	4	116
2008	Region - Ontario (excluding National Capital Region)	27	25	6	2	2	10	27	84	6	195
2008	Region - British Columbia, Yukon	21	38	13	4	0	10	14	78	5	75
2008	Region - National Capital Region	38	34	6	2	1	9	10	89	3	253

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	19	33	14	6	1	13	14	71	10	127
2017	Region - Ontario (excluding National Capital Region)	36	19	8	7	6	13	10	72	17	225
2017	Region - Prairies, Nunavut, NWT	38	0	9	0	0	27	26	82	0	11
2017	Region - British Columbia, Yukon	30	46	7	7	0	8	4	85	8	70
2017	Region - National Capital Region	33	31	8	0	2	15	11	86	3	244
2014	Region - Quebec (excluding National Capital Region)	21	36	10	8	6	11	10	71	17	144
2014	Region - Ontario (excluding National Capital Region)	25	24	14	7	6	10	14	65	16	241
2014	Region - Prairies, Nunavut, NWT	18	31	37	7	0	0	6	52	8	13
2014	Region - British Columbia, Yukon	26	35	8	2	4	11	13	81	8	81
2014	Region - National Capital Region	31	25	12	2	1	16	14	79	3	193
2014	Region - Outside Canada	56	8	17	0	0	8	11	79	0	28
2011	Region - Quebec (excluding National Capital Region)	20	39	12	5	1	10	13	78	7	120
2011	Region - Ontario (excluding National Capital Region)	20	25	16	4	6	9	20	64	13	263
2011	Region - Prairies, Nunavut, NWT	28	26	0	0	0	13	33	100	0	15
2011	Region - British Columbia, Yukon	19	27	18	7	5	8	16	61	15	87
2011	Region - National Capital Region	33	28	12	2	3	11	12	79	6	243
2008	Region - Quebec (excluding National Capital Region)	33	34	8	4	5	7	9	81	10	116
2008	Region - Ontario (excluding National Capital Region)	24	21	10	2	5	10	28	72	12	195
2008	Region - British Columbia, Yukon	21	30	18	10	4	1	17	62	16	75
2008	Region - National Capital Region	35	33	10	2	1	10	10	84	3	253

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	11	89	127
2017	Region - Ontario (excluding National Capital Region)	8	92	225
2017	Region - National Capital Region	5	95	245
2014	Region - Quebec (excluding National Capital Region)	4	96	144
2014	Region - Ontario (excluding National Capital Region)	9	91	242
2014	Region - Prairies, Nunavut, NWT	0	100	13
2014	Region - National Capital Region	5	95	193

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	44	14
2014	Region - Ontario (excluding National Capital Region)	24	21

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	79	14
2017	Region - Ontario (excluding National Capital Region)	88	19
2017	Region - National Capital Region	78	12
2014	Region - Ontario (excluding National Capital Region)	74	21

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	0	19

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Region - Quebec (excluding National Capital Region)	14
2017	Region - Ontario (excluding National Capital Region)	19
2017	Region - National Capital Region	12
2014	Region - Ontario (excluding National Capital Region)	21

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	0	14
2017	Region - Ontario (excluding National Capital Region)	0	19

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	0	14

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	44	14
2017	Region - National Capital Region	0	12

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	35	14
2017	Region - Ontario (excluding National Capital Region)	27	19

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	Total responses
2017	Region - Quebec (excluding National Capital Region)	14
2017	Region - National Capital Region	12
2014	Region - Ontario (excluding National Capital Region)	21

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	37	19

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	26	19

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	0	12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	0	14
2017	Region - National Capital Region	0	12

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	0	14

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	24	19
2014	Region - Ontario (excluding National Capital Region)	38	21

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	0	14
2017	Region - National Capital Region	0	12

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	0	14
2017	Region - Ontario (excluding National Capital Region)	27	19
2014	Region - Ontario (excluding National Capital Region)	29	21

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Region - Quebec (excluding National Capital Region)	14
2017	Region - Ontario (excluding National Capital Region)	19
2017	Region - National Capital Region	12
2014	Region - Ontario (excluding National Capital Region)	21

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	45	12
2014	Region - Ontario (excluding National Capital Region)	40	21

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	31	19
2014	Region - Ontario (excluding National Capital Region)	29	20

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	29	19

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	0	14

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	0	14
2014	Region - Ontario (excluding National Capital Region)	0	20

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	Region - Quebec (excluding National Capital Region)	14
2017	Region - Ontario (excluding National Capital Region)	19
2014	Region - Ontario (excluding National Capital Region)	20

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	0	19
2014	Region - Ontario (excluding National Capital Region)	0	20

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	44	14
2017	Region - Ontario (excluding National Capital Region)	40	19
2014	Region - Ontario (excluding National Capital Region)	50	20

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	0	19

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	0	14
2017	Region - National Capital Region	0	11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	0	19

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	0	11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	0	19
2017	Region - National Capital Region	0	11
2014	Region - Ontario (excluding National Capital Region)	30	20

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	33	19
2014	Region - Ontario (excluding National Capital Region)	52	20

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	0	19

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	63	19
2014	Region - Ontario (excluding National Capital Region)	49	20

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Region - Quebec (excluding National Capital Region)	14
2017	Region - Ontario (excluding National Capital Region)	19
2017	Region - National Capital Region	11
2014	Region - Ontario (excluding National Capital Region)	20

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	33	14
2017	Region - Ontario (excluding National Capital Region)	51	19
2014	Region - Ontario (excluding National Capital Region)	63	20

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	0	14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	48	11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	94	6	14
2017	Region - Ontario (excluding National Capital Region)	89	11	19
2017	Region - National Capital Region	92	8	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	11	20	23	2	2	35	9	54	5	128
2017	Region - Ontario (excluding National Capital Region)	23	14	19	6	3	30	6	57	14	227
2017	Region - Prairies, Nunavut, NWT	29	26	10	0	0	35	0	85	0	11
2017	Region - British Columbia, Yukon	23	18	22	1	1	28	6	63	4	70
2017	Region - National Capital Region	21	18	12	4	2	35	8	68	11	244
2014	Region - Quebec (excluding National Capital Region)	13	18	16	1	4	43	5	61	8	144
2014	Region - Ontario (excluding National Capital Region)	20	13	20	6	1	33	8	55	12	241
2014	Region - Prairies, Nunavut, NWT	25	28	32	0	0	6	9	62	0	13
2014	Region - British Columbia, Yukon	18	10	26	5	0	35	6	47	9	81
2014	Region - National Capital Region	16	17	14	1	2	40	9	66	7	193
2014	Region - Outside Canada	53	11	14	3	6	5	9	74	10	28

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	19	46	16	3	2	13	1	76	5	128
2017	Region - Ontario (excluding National Capital Region)	36	27	15	5	4	12	1	72	11	225
2017	Region - Prairies, Nunavut, NWT	44	19	10	0	0	27	0	86	0	11
2017	Region - British Columbia, Yukon	35	32	11	1	1	16	3	84	3	70
2017	Region - National Capital Region	38	32	10	3	2	13	2	82	6	245
2014	Region - Quebec (excluding National Capital Region)	24	28	18	1	3	25	1	70	6	144
2014	Region - Ontario (excluding National Capital Region)	30	25	21	4	2	15	1	66	8	242
2014	Region - Prairies, Nunavut, NWT	34	37	23	0	0	6	0	75	0	13
2014	Region - British Columbia, Yukon	36	21	25	7	0	12	0	64	7	81
2014	Region - National Capital Region	31	29	10	2	2	24	1	81	6	193
2014	Region - Outside Canada	61	14	11	3	6	3	3	79	9	28
2011	Region - Quebec (excluding National Capital Region)	21	42	21	3	1	12	1	72	5	123
2011	Region - Ontario (excluding National Capital Region)	36	34	16	3	5	6	1	74	9	262
2011	Region - Prairies, Nunavut, NWT	62	20	0	7	0	11	0	92	8	15
2011	Region - British Columbia, Yukon	32	31	25	3	0	8	0	70	3	87
2011	Region - National Capital Region	35	33	16	4	2	10	0	76	6	243

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	9	18	23	20	29	0	1	27	50	128
2017	Region - Ontario (excluding National Capital Region)	17	21	18	15	28	1	2	39	43	227
2017	Region - Prairies, Nunavut, NWT	29	35	18	0	19	0	0	64	19	11
2017	Region - British Columbia, Yukon	9	28	32	16	14	1	0	38	30	70
2017	Region - National Capital Region	23	26	20	10	16	1	3	52	28	243

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	6	22	27	18	26	1	1	29	44	128
2017	Region - Ontario (excluding National Capital Region)	14	23	27	18	17	0	1	37	36	226
2017	Region - Prairies, Nunavut, NWT	26	29	20	17	8	0	0	55	25	11
2017	Region - British Columbia, Yukon	8	26	31	19	14	1	0	35	34	70
2017	Region - National Capital Region	22	23	26	14	11	1	3	47	26	244

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	11	29	22	15	21	0	2	41	37	128
2017	Region - Ontario (excluding National Capital Region)	24	30	20	12	12	0	2	55	25	227
2017	Region - Prairies, Nunavut, NWT	46	17	18	0	9	0	10	71	9	11
2017	Region - British Columbia, Yukon	19	34	24	9	11	1	2	55	21	69
2017	Region - National Capital Region	26	33	20	9	7	1	3	61	18	244

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	6	20	26	20	27	1	1	26	48	128
2017	Region - Ontario (excluding National Capital Region)	14	20	26	14	25	1	1	35	39	227
2017	Region - Prairies, Nunavut, NWT	18	19	29	17	9	0	10	41	28	11
2017	Region - British Columbia, Yukon	16	15	30	23	15	1	0	32	38	70
2017	Region - National Capital Region	19	23	22	19	13	2	2	44	33	242

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	29	18	21	9	10	0	12	54	22	128
2017	Region - Ontario (excluding National Capital Region)	35	22	13	8	10	1	11	65	20	224
2017	Region - Prairies, Nunavut, NWT	54	10	9	8	0	0	20	79	10	11
2017	Region - British Columbia, Yukon	48	25	9	3	8	1	6	78	11	70
2017	Region - National Capital Region	46	23	14	4	2	1	9	78	7	244

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	22	28	21	17	8	0	5	53	26	128
2017	Region - Ontario (excluding National Capital Region)	28	24	21	15	10	0	2	53	25	225
2017	Region - Prairies, Nunavut, NWT	45	29	19	8	0	0	0	74	8	11
2017	Region - British Columbia, Yukon	23	28	31	9	7	3	0	52	16	70
2017	Region - National Capital Region	34	26	21	11	5	1	2	61	17	241

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	20	35	22	12	3	2	5	60	17	128
2017	Region - Ontario (excluding National Capital Region)	29	25	24	13	6	0	4	56	19	225
2017	Region - Prairies, Nunavut, NWT	38	34	10	19	0	0	0	71	19	11
2017	Region - British Columbia, Yukon	18	30	28	16	7	1	0	49	23	70
2017	Region - National Capital Region	33	35	15	8	8	1	2	69	16	241

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	15	35	23	15	9	0	4	52	24	128
2017	Region - Ontario (excluding National Capital Region)	25	26	25	13	9	0	3	52	22	224
2017	Region - Prairies, Nunavut, NWT	36	37	0	27	0	0	0	73	27	11
2017	Region - British Columbia, Yukon	26	23	22	23	5	1	0	50	28	70
2017	Region - National Capital Region	23	36	19	14	6	1	1	60	20	242

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	26	38	18	8	3	2	5	68	12	128
2017	Region - Ontario (excluding National Capital Region)	36	25	22	8	5	1	2	64	14	225
2017	Region - Prairies, Nunavut, NWT	36	37	19	9	0	0	0	73	9	11
2017	Region - British Columbia, Yukon	32	32	17	9	5	4	0	67	15	70
2017	Region - National Capital Region	29	30	22	10	6	1	2	60	17	242

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	25	32	23	15	3	1	2	58	18	126
2017	Region - Ontario (excluding National Capital Region)	31	30	22	8	6	1	3	63	14	223
2017	Region - Prairies, Nunavut, NWT	38	36	26	0	0	0	0	74	0	11
2017	Region - British Columbia, Yukon	29	32	25	10	3	1	0	62	14	69
2017	Region - National Capital Region	36	30	15	11	4	1	3	69	15	242

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	50	26	15	5	1	3	78	7	127
2017	Region - Ontario (excluding National Capital Region)	49	28	13	4	5	2	78	9	226
2017	Region - Prairies, Nunavut, NWT	64	17	10	0	9	0	81	9	11
2017	Region - British Columbia, Yukon	50	29	14	6	1	0	79	8	70
2017	Region - National Capital Region	62	22	9	5	1	2	85	6	244

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	69	14	5	3	3	0	5	88	7	127
2017	Region - Ontario (excluding National Capital Region)	70	13	7	2	5	0	4	86	7	225
2017	Region - Prairies, Nunavut, NWT	90	10	0	0	0	0	0	100	0	11
2017	Region - British Columbia, Yukon	72	13	6	4	2	2	1	88	6	70
2017	Region - National Capital Region	77	9	4	2	2	1	5	91	4	244

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	55	27	7	5	2	0	3	85	8	127
2017	Region - Ontario (excluding National Capital Region)	53	27	11	2	2	1	3	84	5	226
2017	Region - Prairies, Nunavut, NWT	53	38	9	0	0	0	0	91	0	11
2017	Region - British Columbia, Yukon	56	30	4	3	7	0	0	86	10	70
2017	Region - National Capital Region	60	21	11	4	2	0	2	83	6	245

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	55	28	9	3	2	0	3	86	5	127
2017	Region - Ontario (excluding National Capital Region)	59	22	7	3	6	1	3	84	9	226
2017	Region - Prairies, Nunavut, NWT	53	37	10	0	0	0	0	90	0	11
2017	Region - British Columbia, Yukon	59	22	12	4	3	0	0	81	7	69
2017	Region - National Capital Region	61	20	7	4	4	0	3	84	8	244

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	58	10	4	2	3	23	89	6	127
2017	Region - Ontario (excluding National Capital Region)	52	13	9	2	1	23	84	4	227
2017	Region - Prairies, Nunavut, NWT	44	0	17	0	0	38	72	0	11
2017	Region - British Columbia, Yukon	49	15	2	0	3	30	92	5	70
2017	Region - National Capital Region	58	14	5	1	1	22	91	2	244

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	64	19	8	1	3	5	88	4	127
2017	Region - Ontario (excluding National Capital Region)	53	23	11	6	1	6	81	8	226
2017	Region - Prairies, Nunavut, NWT	52	37	0	0	0	11	100	0	10
2017	Region - British Columbia, Yukon	53	23	13	3	4	3	79	7	68
2017	Region - National Capital Region	71	11	6	0	0	10	92	1	241

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	49	16	10	8	12	0	6	68	21	127
2017	Region - Ontario (excluding National Capital Region)	47	17	11	6	12	1	4	68	20	227
2017	Region - Prairies, Nunavut, NWT	37	24	29	0	0	0	10	68	0	11
2017	Region - British Columbia, Yukon	39	32	14	2	10	2	2	74	12	70
2017	Region - National Capital Region	63	18	6	4	4	0	4	84	9	245

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	48	29	10	4	2	1	6	82	7	127
2017	Region - Ontario (excluding National Capital Region)	49	28	12	4	4	0	3	80	8	227
2017	Region - Prairies, Nunavut, NWT	55	45	0	0	0	0	0	100	0	11
2017	Region - British Columbia, Yukon	52	25	17	0	4	0	3	79	4	70
2017	Region - National Capital Region	50	27	11	4	1	0	6	82	6	242

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	12	23	42	17	7	0	34	24	128
2017	Region - Ontario (excluding National Capital Region)	11	24	42	14	8	0	35	22	225
2017	Region - Prairies, Nunavut, NWT	8	38	37	8	9	0	46	17	11
2017	Region - British Columbia, Yukon	6	35	38	17	4	0	40	22	70
2017	Region - National Capital Region	15	30	37	13	5	1	46	17	245

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	6	22	44	20	5	1	2	26	29	128
2017	Region - Ontario (excluding National Capital Region)	9	23	38	20	8	1	1	28	32	226
2017	Region - Prairies, Nunavut, NWT	10	17	35	29	10	0	0	38	26	11
2017	Region - British Columbia, Yukon	7	21	42	21	9	0	0	30	28	70
2017	Region - National Capital Region	6	18	39	25	10	0	2	36	25	244

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	6	28	28	20	5	13	39	28	126
2017	Region - Ontario (excluding National Capital Region)	14	41	16	13	12	4	58	25	227
2017	Region - Prairies, Nunavut, NWT	0	56	8	0	26	10	62	29	11
2017	Region - British Columbia, Yukon	30	50	5	12	3	1	81	14	70
2017	Region - National Capital Region	23	36	17	8	5	9	66	15	245

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	8	38	17	23	10	3	48	34	128
2017	Region - Ontario (excluding National Capital Region)	17	32	22	16	11	2	51	27	226
2017	Region - Prairies, Nunavut, NWT	0	52	21	9	9	9	57	20	10
2017	Region - British Columbia, Yukon	12	49	11	21	5	1	62	27	70
2017	Region - National Capital Region	26	41	15	11	3	3	70	15	244

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	9	91	128
2017	Region - Ontario (excluding National Capital Region)	23	77	226
2017	Region - British Columbia, Yukon	18	82	70
2017	Region - National Capital Region	20	80	244
2014	Region - Quebec (excluding National Capital Region)	9	91	144
2014	Region - Ontario (excluding National Capital Region)	16	84	242
2014	Region - British Columbia, Yukon	16	84	81
2014	Region - National Capital Region	17	83	191

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	81	19	11
2017	Region - Ontario (excluding National Capital Region)	73	27	52
2017	Region - British Columbia, Yukon	87	13	13
2017	Region - National Capital Region	87	13	47
2014	Region - Quebec (excluding National Capital Region)	77	23	13
2014	Region - Ontario (excluding National Capital Region)	81	19	38
2014	Region - British Columbia, Yukon	74	26	12
2014	Region - National Capital Region	84	16	32

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Ontario (excluding National Capital Region)	53	39	3	3	3	0	92	5	38
2017	Region - British Columbia, Yukon	56	37	7	0	0	0	93	0	11
2017	Region - National Capital Region	75	18	4	0	0	3	96	0	41
2014	Region - Quebec (excluding National Capital Region)	21	47	9	11	11	0	68	23	10
2014	Region - Ontario (excluding National Capital Region)	58	32	0	6	3	0	91	9	31
2014	Region - National Capital Region	54	35	4	8	0	0	89	8	27

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	16	21	20	17	21	3	1	17	83	128
2017	Region - Ontario (excluding National Capital Region)	19	22	17	11	23	7	1	21	79	227
2017	Region - Prairies, Nunavut, NWT	27	10	27	18	0	18	0	33	67	11
2017	Region - British Columbia, Yukon	19	30	23	13	13	2	0	20	80	69
2017	Region - National Capital Region	29	23	21	11	10	5	1	30	70	245

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	24	103
2017	Region - Ontario (excluding National Capital Region)	24	163
2017	Region - British Columbia, Yukon	25	53
2017	Region - National Capital Region	27	162

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	35	103
2017	Region - Ontario (excluding National Capital Region)	42	163
2017	Region - British Columbia, Yukon	16	53
2017	Region - National Capital Region	31	162

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	27	103
2017	Region - Ontario (excluding National Capital Region)	17	163
2017	Region - British Columbia, Yukon	20	53
2017	Region - National Capital Region	15	162

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	42	103
2017	Region - Ontario (excluding National Capital Region)	34	163
2017	Region - British Columbia, Yukon	29	53
2017	Region - National Capital Region	46	162

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	12	103
2017	Region - Ontario (excluding National Capital Region)	6	163
2017	Region - British Columbia, Yukon	8	53
2017	Region - National Capital Region	7	162

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	43	103
2017	Region - Ontario (excluding National Capital Region)	51	163
2017	Region - British Columbia, Yukon	57	53
2017	Region - National Capital Region	43	162

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	8	52	15	9	1	15	99
2017	Region - Ontario (excluding National Capital Region)	5	47	21	9	5	13	159
2017	Region - British Columbia, Yukon	4	58	21	14	0	2	51
2017	Region - National Capital Region	6	51	17	6	5	14	155

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	7	16	16	22	27	2	10	26	55	103
2017	Region - Ontario (excluding National Capital Region)	6	24	9	20	32	2	5	33	57	166
2017	Region - British Columbia, Yukon	11	26	21	9	21	0	12	42	34	53
2017	Region - National Capital Region	19	26	15	13	11	5	11	54	28	162

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	1	7	11	14	59	3	6	8	80	103
2017	Region - Ontario (excluding National Capital Region)	1	10	10	12	60	2	5	12	77	166
2017	Region - British Columbia, Yukon	2	2	18	13	52	2	10	5	75	53
2017	Region - National Capital Region	5	10	12	15	47	5	6	16	70	162

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 111.1. Region of work (variable derived from question 111)

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me