2017 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	55	6	6	2	87	8	178
2017	Non-visible minority	33	49	4	11	3	82	14	500
2014	Visible minority	43	38	6	7	6	81	13	178
2014	Non-visible minority	38	48	4	7	2	86	10	517
2011	Visible minority	35	48	4	10	3	83	13	189
2011	Non-visible minority	37	47	4	9	2	84	12	524
2008	Visible minority	43	43	4	8	2	86	10	154
2008	Non-visible minority	38	46	5	7	3	85	11	490

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	71	24	2	2	1	0	1	96	2	176
2017	Non-visible minority	69	25	2	2	1	0	1	95	3	499
2014	Visible minority	73	17	4	3	2	1	0	91	6	178
2014	Non-visible minority	74	17	3	4	1	0	0	92	5	517
2011	Visible minority	68	24	2	3	1	0	1	94	4	189
2011	Non-visible minority	70	22	3	3	1	1	0	92	5	527
2008	Visible minority	81	15	1	2	0	0	2	97	2	153
2008	Non-visible minority	76	18	2	3	1	0	0	94	4	490

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	75	19	1	3	1	1	1	95	4	178
2017	Non-visible minority	68	20	5	5	1	0	1	89	7	498
2014	Visible minority	72	19	1	4	3	0	1	92	7	178
2014	Non-visible minority	65	22	4	6	2	0	0	88	8	515
2011	Visible minority	70	19	4	3	2	0	1	91	5	189
2011	Non-visible minority	65	19	5	6	4	0	1	85	9	526
2008	Visible minority	79	14	3	2	0	0	1	95	2	153
2008	Non-visible minority	63	20	5	8	4	0	0	83	12	490

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	37	5	11	6	0	78	17	178
2017	Non-visible minority	45	37	4	10	4	0	82	14	500
2014	Visible minority	43	33	10	7	6	1	77	13	176
2014	Non-visible minority	45	31	6	12	6	0	76	18	517
2011	Visible minority	40	38	6	8	7	0	78	15	189
2011	Non-visible minority	42	37	9	7	5	0	80	11	524

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	40	15	11	4	1	0	70	15	177
2017	Non-visible minority	35	43	9	9	3	0	1	79	12	500
2014	Visible minority	26	38	16	14	5	0	1	64	19	177
2014	Non-visible minority	34	40	12	9	4	0	0	75	13	517
2011	Visible minority	26	33	16	14	8	0	3	61	23	189
2011	Non-visible minority	32	37	14	12	5	0	1	69	17	526
2008	Visible minority	27	36	16	14	7	0	0	63	21	154
2008	Non-visible minority	36	38	12	9	4	0	1	75	13	490

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	32	11	10	2	0	0	77	12	178
2017	Non-visible minority	50	36	5	6	2	0	0	87	8	496
2014	Visible minority	34	38	12	9	6	1	1	73	15	178
2014	Non-visible minority	47	34	11	6	2	0	0	81	8	517
2011	Visible minority	34	36	13	7	9	1	0	71	16	188
2011	Non-visible minority	47	34	10	6	3	0	0	81	10	527
2008	Visible minority	35	39	10	11	5	0	0	74	16	154
2008	Non-visible minority	46	35	9	7	3	0	0	81	10	490

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	34	9	6	5	1	0	80	11	178
2017	Non-visible minority	58	29	4	5	3	0	0	87	9	496
2014	Visible minority	38	36	11	9	5	0	0	75	14	177
2014	Non-visible minority	53	33	5	5	4	0	0	86	8	517
2011	Visible minority	37	34	10	7	10	1	1	72	18	189
2011	Non-visible minority	47	35	7	6	4	0	0	83	10	524
2008	Visible minority	42	32	13	5	9	0	0	74	14	154
2008	Non-visible minority	47	36	7	6	4	0	0	83	10	490

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	37	13	9	2	1	0	76	11	176
2017	Non-visible minority	46	39	7	6	1	0	0	86	7	497
2014	Visible minority	34	43	12	8	3	0	1	77	11	177
2014	Non-visible minority	47	35	9	7	1	0	0	82	8	517

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	35	9	10	5	1	1	76	16	177
2017	Non-visible minority	40	35	9	9	5	0	1	77	14	496
2014	Visible minority	35	34	12	11	7	1	1	70	18	177
2014	Non-visible minority	42	29	11	9	6	0	2	73	15	517
2011	Visible minority	28	39	14	11	7	0	0	67	18	190
2011	Non-visible minority	35	34	13	9	7	1	1	71	16	525

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	22	13	10	17	5	15	51	34	177
2017	Non-visible minority	23	18	11	10	18	3	16	51	35	496
2014	Visible minority	23	14	15	11	12	6	19	49	30	177
2014	Non-visible minority	26	18	10	11	17	2	16	54	34	516
2011	Visible minority	22	19	12	11	16	4	17	52	33	189
2011	Non-visible minority	27	21	8	10	15	2	18	59	32	524
2008	Visible minority	27	17	12	10	11	4	18	57	27	154
2008	Non-visible minority	29	18	12	10	10	3	18	59	25	490

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	40	13	6	3	1	0	78	9	178
2017	Non-visible minority	42	44	6	5	3	0	0	86	8	496
2014	Visible minority	32	40	12	10	5	1	1	73	14	178
2014	Non-visible minority	39	43	10	5	3	0	0	82	8	517
2011	Visible minority	30	40	15	9	7	0	0	69	16	190
2011	Non-visible minority	39	40	10	7	4	0	0	79	11	523
2008	Visible minority	37	33	15	8	7	0	0	70	15	150
2008	Non-visible minority	45	34	13	5	4	0	0	78	9	488

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	36	9	15	14	0	62	29	178
2017	Non-visible minority	29	35	11	14	9	0	65	24	497
2014	Visible minority	22	32	17	16	12	1	54	28	178
2014	Non-visible minority	25	39	16	12	9	0	64	21	517
2011	Visible minority	16	30	16	18	19	0	47	37	190
2011	Non-visible minority	22	34	17	16	11	1	56	27	524

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	47	12	4	5	0	0	79	9	177
2017	Non-visible minority	33	46	10	7	4	0	0	79	11	497

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	42	7	4	3	1	0	86	7	178
2017	Non-visible minority	48	39	7	3	1	1	0	88	5	495
2014	Visible minority	51	33	11	2	3	1	0	84	5	178
2014	Non-visible minority	51	36	6	4	2	0	0	87	6	516
2011	Visible minority	41	37	9	7	5	0	0	79	12	190
2011	Non-visible minority	45	38	8	5	3	0	0	84	8	524
2008	Visible minority	51	34	6	3	3	1	1	87	7	153
2008	Non-visible minority	54	35	6	3	2	0	0	89	5	488

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	39	12	9	11	1	0	68	20	175
2017	Non-visible minority	34	37	8	12	8	1	0	71	20	497

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	38	7	2	0	0	91	2	175
2017	Non-visible minority	60	31	6	2	0	0	91	3	498
2014	Visible minority	63	25	7	1	3	1	89	4	178
2014	Non-visible minority	65	27	5	1	1	0	93	2	516
2011	Visible minority	65	23	7	3	2	0	88	5	188
2011	Non-visible minority	60	30	7	2	1	0	90	3	523

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	41	13	11	7	0	0	68	19	176
2017	Non-visible minority	34	41	9	9	6	0	0	75	15	498
2014	Visible minority	20	43	15	12	10	1	0	63	22	177
2014	Non-visible minority	27	43	11	13	6	0	0	70	19	517
2011	Visible minority	23	35	15	13	13	0	1	59	26	189
2011	Non-visible minority	28	39	11	12	9	0	0	68	21	523

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	36	15	13	3	1	0	68	17	176
2017	Non-visible minority	37	37	11	10	4	0	0	75	15	500
2014	Visible minority	27	35	18	10	9	1	1	63	19	178
2014	Non-visible minority	31	36	15	10	6	0	1	68	17	515

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	33	15	17	5	0	63	22	176
2017	Non-visible minority	32	40	11	11	6	0	72	17	499
2014	Visible minority	31	30	20	10	9	1	61	19	178
2014	Non-visible minority	32	39	13	9	6	0	71	15	517
2011	Visible minority	29	39	14	12	5	0	68	17	187
2011	Non-visible minority	32	40	13	10	5	1	72	15	524

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	50	9	5	1	0	85	6	175
2017	Non-visible minority	47	40	6	5	2	0	87	7	499
2014	Visible minority	39	38	13	6	2	2	79	8	178
2014	Non-visible minority	48	36	9	4	3	0	85	6	516
2011	Visible minority	39	37	14	4	5	0	76	10	190
2011	Non-visible minority	43	40	9	5	3	0	83	7	526
2008	Visible minority	41	40	9	5	5	1	81	10	154
2008	Non-visible minority	50	34	9	4	3	0	84	6	489

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	37	19	7	1	1	1	72	8	175
2017	Non-visible minority	35	35	14	9	6	0	1	71	15	499
2014	Visible minority	41	35	17	2	5	1	0	76	7	177
2014	Non-visible minority	42	28	15	8	6	0	0	71	14	517
2011	Visible minority	42	31	15	6	5	0	1	74	11	188
2011	Non-visible minority	34	30	17	10	8	0	0	65	18	526
2008	Visible minority	40	29	20	3	7	0	1	70	10	153
2008	Non-visible minority	31	34	18	11	5	0	1	66	16	489

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	27	34	16	7	2	4	25	39	177
2017	Non-visible minority	11	21	37	16	9	2	3	26	34	494
2014	Visible minority	8	20	38	21	9	1	2	31	29	176
2014	Non-visible minority	5	20	34	26	10	1	4	38	26	517
2011	Visible minority	14	29	23	16	12	1	6	30	46	189
2011	Non-visible minority	11	25	31	20	10	1	3	31	37	524
2008	Visible minority	13	25	31	14	9	1	6	25	41	154
2008	Non-visible minority	11	21	33	22	9	2	3	32	33	488

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	23	31	13	12	6	4	27	39	175
2017	Non-visible minority	13	21	27	20	11	3	4	34	37	497
2014	Visible minority	10	19	33	20	11	4	4	33	32	178
2014	Non-visible minority	11	21	28	21	13	3	3	36	34	517
2011	Visible minority	19	19	28	15	12	2	5	29	41	189
2011	Non-visible minority	12	22	27	22	13	1	3	37	35	525
2008	Visible minority	12	17	28	17	14	4	8	35	33	150
2008	Non-visible minority	11	17	32	20	13	3	4	35	30	487

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	15	29	17	12	4	11	34	32	175
2017	Non-visible minority	8	13	30	22	14	4	9	42	24	497
2014	Visible minority	11	16	31	20	10	4	9	34	30	178
2014	Non-visible minority	8	17	26	24	13	2	9	42	29	516
2011	Visible minority	10	20	26	19	10	5	11	34	36	188
2011	Non-visible minority	12	20	28	19	11	1	8	34	35	525
2008	Visible minority	12	17	30	20	8	5	9	33	33	152
2008	Non-visible minority	9	20	30	20	14	1	6	36	31	486

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	5	19	33	23	12	3	4	38	26	171
2017	Non-visible minority	10	16	26	31	15	1	2	47	26	498
2014	Visible minority	7	12	28	32	17	1	3	51	19	176
2014	Non-visible minority	7	15	32	28	15	0	3	45	22	515
2011	Visible minority	8	11	34	25	14	2	5	42	21	186
2011	Non-visible minority	7	16	34	27	11	1	5	40	24	525
2008	Visible minority	7	14	30	23	18	1	7	45	22	151
2008	Non-visible minority	5	15	37	24	15	1	3	40	21	485

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	24	27	16	13	2	3	31	41	174
2017	Non-visible minority	19	22	27	17	10	1	4	29	43	495
2014	Visible minority	15	18	31	23	10	1	3	34	34	178
2014	Non-visible minority	15	21	31	17	12	1	3	30	38	515
2011	Visible minority	18	18	29	16	9	1	9	28	40	187
2011	Non-visible minority	15	22	29	17	12	2	4	30	39	524
2008	Visible minority	12	20	27	19	12	1	8	35	35	151
2008	Non-visible minority	12	22	29	19	13	1	4	34	35	486

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	18	27	19	10	6	4	32	38	175
2017	Non-visible minority	14	22	28	18	12	3	4	32	38	497
2014	Visible minority	11	23	25	20	9	5	6	33	39	178
2014	Non-visible minority	14	18	27	21	13	2	5	37	34	516
2011	Visible minority	13	22	25	19	10	4	7	32	39	188
2011	Non-visible minority	13	17	27	24	13	2	4	40	32	520
2008	Visible minority	14	15	28	18	13	5	6	35	33	153
2008	Non-visible minority	13	22	25	20	13	3	4	36	37	486

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	23	30	15	12	5	4	30	36	175
2017	Non-visible minority	10	18	34	19	12	3	5	34	30	499
2014	Visible minority	10	18	31	22	11	3	6	36	30	176
2014	Non-visible minority	8	17	34	21	12	2	6	36	27	517

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	77	17	1	0	2	0	2	96	2	178
2017	Non-visible minority	71	18	4	3	2	0	2	92	5	500
2014	Visible minority	75	14	3	1	4	1	3	92	5	178
2014	Non-visible minority	73	16	3	4	3	0	2	91	7	516
2011	Visible minority	72	16	4	3	1	0	4	92	4	189
2011	Non-visible minority	66	18	5	4	4	0	3	88	8	524
2008	Visible minority	71	10	5	2	1	1	11	91	3	154
2008	Non-visible minority	70	15	4	4	3	1	5	89	7	491

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	33	17	11	4	7	4	63	17	177
2017	Non-visible minority	31	33	12	10	4	7	4	71	15	499
2014	Visible minority	31	35	17	8	4	3	2	69	13	178
2014	Non-visible minority	32	34	15	9	4	3	3	70	14	517

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	31	12	11	8	0	1	70	19	178
2017	Non-visible minority	50	31	6	7	4	2	0	82	11	500
2014	Visible minority	48	29	9	8	4	1	0	78	13	178
2014	Non-visible minority	53	28	9	6	3	0	0	82	9	517

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	33	14	12	7	3	1	66	20	177
2017	Non-visible minority	36	38	9	11	5	1	0	75	16	500
2014	Visible minority	27	36	16	15	4	2	0	64	20	178
2014	Non-visible minority	30	43	10	11	4	0	1	75	15	516
2011	Visible minority	27	27	15	21	8	1	1	56	29	190
2011	Non-visible minority	31	38	13	10	6	2	1	70	17	525
2008	Visible minority	25	30	14	20	7	2	2	57	28	153
2008	Non-visible minority	33	39	12	10	4	2	1	73	14	489

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	27	18	14	7	11	1	57	23	178
2017	Non-visible minority	29	31	10	11	7	10	2	68	20	497
2014	Visible minority	24	29	20	12	8	6	1	57	21	178
2014	Non-visible minority	32	27	14	11	7	8	1	65	20	517
2011	Visible minority	18	26	15	15	18	7	1	48	37	190
2011	Non-visible minority	29	26	13	12	12	7	1	60	25	525
2008	Visible minority	20	20	20	13	16	10	1	45	32	153
2008	Non-visible minority	33	28	12	11	6	7	3	68	19	489

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	18	20	15	15	17	4	37	38	177
2017	Non-visible minority	12	26	17	14	10	18	3	48	31	498
2014	Visible minority	15	27	19	16	11	9	2	47	31	178
2014	Non-visible minority	16	24	18	15	13	11	3	46	33	517

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	37	8	6	4	0	82	10	177
2017	Non-visible minority	53	36	7	3	2	0	89	5	497
2014	Visible minority	42	36	11	10	1	1	78	12	177
2014	Non-visible minority	49	39	5	5	1	0	88	6	517

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	38	13	8	6	0	1	74	13	178
2017	Non-visible minority	39	37	10	8	4	1	1	78	12	499
2014	Visible minority	35	36	12	8	6	1	2	73	14	178
2014	Non-visible minority	36	35	13	9	5	0	1	73	15	517
2011	Visible minority	34	29	15	12	9	0	0	63	22	189
2011	Non-visible minority	33	35	15	10	6	0	1	69	16	526
2008	Visible minority	35	28	11	11	12	1	1	65	24	154
2008	Non-visible minority	35	31	15	9	8	1	1	68	17	489

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	30	14	6	4	3	1	76	10	178
2017	Non-visible minority	50	31	7	6	3	3	0	83	9	499
2014	Visible minority	43	28	13	8	3	3	2	74	12	178
2014	Non-visible minority	49	32	11	4	3	2	1	82	7	517
2011	Visible minority	36	30	17	6	8	2	1	68	14	189
2011	Non-visible minority	39	34	12	8	4	2	1	75	12	526
2008	Visible minority	38	23	14	6	8	7	2	69	16	154
2008	Non-visible minority	44	28	14	5	6	3	0	74	11	490

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	31	12	9	4	1	1	75	12	178
2017	Non-visible minority	46	37	7	6	3	1	1	83	9	498
2014	Visible minority	42	38	10	6	2	1	1	81	8	177
2014	Non-visible minority	45	30	12	9	4	0	0	75	13	517
2011	Visible minority	39	34	9	9	7	1	0	74	16	188
2011	Non-visible minority	36	36	11	12	5	0	1	72	17	525
2008	Visible minority	37	32	10	7	10	3	1	71	18	154
2008	Non-visible minority	41	33	10	8	7	1	0	74	15	490

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	79	17	1	1	1	0	2	97	2	176
2017	Non-visible minority	82	11	3	2	1	0	2	94	3	496
2014	Visible minority	75	14	4	2	1	2	3	93	3	178
2014	Non-visible minority	80	10	4	2	2	0	2	92	4	517
2011	Visible minority	75	13	6	1	1	0	3	91	3	188
2011	Non-visible minority	77	11	3	1	3	0	3	92	4	526
2008	Visible minority	77	12	3	3	0	0	4	94	3	149
2008	Non-visible minority	82	8	3	1	2	0	3	94	3	490

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	29	7	3	2	3	4	87	5	178
2017	Non-visible minority	59	25	6	2	2	4	2	89	4	498
2014	Visible minority	56	22	9	5	2	1	5	83	8	178
2014	Non-visible minority	50	22	8	5	5	4	6	80	11	516
2011	Visible minority	47	24	8	7	7	2	5	76	15	188
2011	Non-visible minority	43	30	9	5	5	2	6	80	11	524

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	26	7	6	4	1	0	83	10	178
2017	Non-visible minority	59	27	5	4	4	1	1	87	8	500

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	22	13	4	4	3	0	78	8	178
2017	Non-visible minority	59	25	6	5	3	2	0	85	9	500

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	24	12	8	3	0	1	77	11	177
2017	Non-visible minority	55	26	8	6	4	0	0	82	10	499
2014	Visible minority	48	30	10	6	5	1	1	79	12	178
2014	Non-visible minority	51	30	10	6	4	0	0	81	9	517

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	48	14	4	0	0	0	82	4	21
2017	Non-visible minority	31	28	7	14	5	5	10	70	22	116
2014	Visible minority	37	37	13	9	5	0	0	73	14	22
2014	Non-visible minority	30	43	10	9	2	3	2	77	12	110

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	36	20	6	6	4	0	67	12	177
2017	Non-visible minority	29	34	13	10	5	8	0	69	16	500
2014	Visible minority	24	31	20	8	6	12	0	62	15	178
2014	Non-visible minority	26	34	16	11	4	9	0	67	16	517
2011	Visible minority	15	27	23	10	12	11	2	48	25	189
2011	Non-visible minority	21	31	22	9	11	6	0	55	21	525

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	34	16	17	7	2	0	59	25	176
2017	Non-visible minority	23	34	14	17	7	3	0	60	25	500
2014	Visible minority	20	30	26	11	7	5	1	53	19	177
2014	Non-visible minority	21	32	16	18	9	4	0	56	27	517
2011	Visible minority	14	23	26	11	17	7	1	41	31	190
2011	Non-visible minority	17	34	20	13	13	3	0	53	26	520
2008	Visible minority	19	23	26	11	11	9	1	46	25	154
2008	Non-visible minority	24	32	20	11	9	3	1	59	20	488

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	33	15	18	10	8	0	53	31	177
2017	Non-visible minority	16	32	18	19	9	6	0	51	30	499
2014	Visible minority	14	24	28	16	9	8	1	42	27	178
2014	Non-visible minority	15	27	20	20	11	7	0	46	33	516
2011	Visible minority	12	22	22	20	14	9	1	38	37	190
2011	Non-visible minority	9	34	22	17	11	7	0	46	30	523
2008	Visible minority	13	22	22	11	13	18	1	43	30	153
2008	Non-visible minority	15	29	21	20	7	8	0	47	30	490

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	33	15	8	14	11	0	59	24	178
2017	Non-visible minority	21	32	15	14	11	6	0	58	26	500
2014	Visible minority	16	28	21	14	11	10	0	49	28	178
2014	Non-visible minority	18	28	17	16	12	9	0	50	31	516
2011	Visible minority	14	25	18	10	21	11	1	45	35	190
2011	Non-visible minority	12	32	19	14	14	9	0	48	31	523
2008	Visible minority	15	23	16	11	15	18	0	48	33	153
2008	Non-visible minority	17	29	18	16	11	10	0	51	29	489

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	34	21	13	12	4	0	52	26	177
2017	Non-visible minority	15	37	13	21	8	5	0	55	31	499
2014	Visible minority	14	31	19	18	12	5	2	47	32	177
2014	Non-visible minority	16	30	20	17	12	5	0	49	30	516
2011	Visible minority	14	29	22	17	13	5	0	44	32	190
2011	Non-visible minority	11	39	16	19	12	3	0	52	31	524
2008	Visible minority	18	32	15	19	12	4	0	52	32	154
2008	Non-visible minority	17	36	15	19	9	4	0	55	29	489

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	48	14	6	5	1	1	74	11	177
2017	Non-visible minority	29	42	14	9	4	2	0	73	13	497
2014	Visible minority	28	37	17	10	4	2	0	67	15	178
2014	Non-visible minority	26	43	16	8	5	2	0	70	13	516
2011	Visible minority	21	35	25	10	8	0	1	57	18	189
2011	Non-visible minority	28	42	15	9	5	2	0	71	14	521

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	42	10	8	2	3	0	80	10	178
2017	Non-visible minority	43	40	9	3	1	3	0	86	4	498
2014	Visible minority	33	45	15	4	0	2	1	80	5	178
2014	Non-visible minority	42	40	10	3	1	4	0	85	4	516
2011	Visible minority	29	34	20	8	3	5	1	67	12	190
2011	Non-visible minority	38	38	13	5	2	3	1	79	7	520

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	34	16	5	4	1	1	75	9	177
2017	Non-visible minority	45	36	9	6	2	2	0	82	9	499
2014	Visible minority	36	36	10	6	6	5	1	76	13	178
2014	Non-visible minority	39	37	11	7	3	3	1	79	10	517
2011	Visible minority	30	36	13	9	6	4	1	71	16	189
2011	Non-visible minority	36	33	11	10	6	3	1	72	17	522
2008	Visible minority	30	34	14	10	7	5	0	68	18	154
2008	Non-visible minority	44	33	10	4	4	3	1	81	9	490

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	39	16	8	3	5	0	71	12	178
2017	Non-visible minority	32	38	15	6	3	4	1	74	10	497
2014	Visible minority	18	31	19	11	10	8	2	55	24	178
2014	Non-visible minority	19	36	23	9	6	6	1	60	16	515
2011	Visible minority	17	29	27	11	10	5	2	49	22	190
2011	Non-visible minority	19	37	18	13	7	5	1	60	21	525

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	26	15	12	12	13	3	54	28	178
2017	Non-visible minority	24	28	16	12	8	8	4	59	23	498
2014	Visible minority	17	23	14	12	15	14	4	49	34	177
2014	Non-visible minority	16	25	15	15	13	10	6	49	33	517
2011	Visible minority	13	14	21	14	17	12	7	34	39	189
2011	Non-visible minority	13	20	19	15	15	12	6	40	37	526

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	68	18	6	2	1	2	3	90	4	177
2017	Non-visible minority	67	18	6	3	1	1	3	89	4	499
2014	Visible minority	59	20	7	2	3	2	7	87	5	177
2014	Non-visible minority	60	23	6	4	2	2	3	87	7	517

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	68	19	6	1	2	3	2	91	2	177
2017	Non-visible minority	70	19	3	2	0	3	2	95	2	497
2014	Visible minority	67	18	4	1	3	3	3	91	4	178
2014	Non-visible minority	67	19	4	2	1	4	2	92	4	517
2011	Visible minority	61	19	8	2	2	5	3	87	4	188
2011	Non-visible minority	66	20	7	3	1	2	2	89	4	526
2008	Visible minority	69	16	7	0	2	3	3	91	2	154
2008	Non-visible minority	73	14	7	3	1	1	1	89	4	489

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	34	19	14	9	4	0	55	24	178
2017	Non-visible minority	23	30	19	13	9	5	1	57	23	497
2014	Visible minority	18	25	18	13	19	4	3	47	34	178
2014	Non-visible minority	20	30	19	14	9	5	2	54	25	517
2011	Visible minority	12	19	22	16	26	2	3	33	44	189
2011	Non-visible minority	16	31	16	18	16	3	2	49	35	525
2008	Visible minority	17	21	20	14	22	5	2	40	39	154
2008	Non-visible minority	19	29	18	18	11	4	1	51	30	488

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	25	20	14	23	2	1	40	39	178
2017	Non-visible minority	17	23	15	18	18	4	5	44	40	499
2014	Visible minority	17	17	17	17	26	3	3	37	46	178
2014	Non-visible minority	13	24	15	19	21	4	4	39	44	517
2011	Visible minority	9	16	18	16	36	3	3	26	55	188
2011	Non-visible minority	12	21	16	21	25	1	6	35	49	526
2008	Visible minority	14	18	15	15	31	6	2	34	50	153
2008	Non-visible minority	12	27	15	19	19	3	5	43	41	490

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	31	24	14	7	6	1	52	22	178
2017	Non-visible minority	25	39	18	9	5	4	0	67	15	498

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	36	17	5	6	6	0	70	12	177
2017	Non-visible minority	45	32	13	2	2	6	1	82	4	496
2014	Visible minority	34	37	12	6	7	4	0	74	14	178
2014	Non-visible minority	47	33	10	3	1	5	0	84	5	517

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	48	11	5	3	3	81	8	178
2017	Non-visible minority	43	37	11	5	2	2	82	7	500
2014	Visible minority	39	35	14	5	5	1	75	10	178
2014	Non-visible minority	46	34	9	7	1	3	83	8	516
2011	Visible minority	22	42	17	10	8	2	65	18	190
2011	Non-visible minority	33	39	14	7	6	2	73	12	524

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	44	7	5	3	0	1	85	8	178
2017	Non-visible minority	50	34	7	5	3	0	0	85	8	498
2014	Visible minority	45	38	7	4	5	1	0	84	9	178
2014	Non-visible minority	53	33	7	5	2	0	0	87	7	517
2011	Visible minority	32	36	16	9	6	1	0	69	15	190
2011	Non-visible minority	38	39	10	8	5	0	0	78	12	522
2008	Visible minority	35	32	12	11	8	2	0	68	20	154
2008	Non-visible minority	42	38	10	6	4	1	0	80	9	491

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	33	20	7	4	1	0	68	12	177
2017	Non-visible minority	39	30	17	9	4	1	0	70	13	500
2014	Visible minority	29	35	18	12	5	1	0	66	17	178
2014	Non-visible minority	34	35	14	11	5	1	0	69	16	517
2011	Visible minority	21	30	26	16	6	0	1	52	22	190
2011	Non-visible minority	25	36	20	11	7	1	0	62	18	524

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	38	16	6	5	1	73	11	177
2017	Non-visible minority	40	34	12	8	5	0	75	13	497
2014	Visible minority	33	33	17	13	4	1	66	17	178
2014	Non-visible minority	33	38	12	12	5	0	72	16	516
2011	Visible minority	22	30	24	16	7	1	53	23	190
2011	Non-visible minority	27	42	14	11	6	0	69	16	526
2008	Visible minority	28	37	14	10	8	2	66	19	154
2008	Non-visible minority	34	38	13	10	4	1	73	14	491

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	31	17	13	6	4	1	61	20	177
2017	Non-visible minority	35	30	18	8	6	3	1	67	15	499
2014	Visible minority	28	21	20	14	9	7	0	53	26	178
2014	Non-visible minority	33	25	18	12	8	4	1	61	21	516
2011	Visible minority	25	21	20	13	15	5	0	49	30	190
2011	Non-visible minority	26	30	18	11	10	4	1	59	22	523
2008	Visible minority	26	21	17	12	14	7	3	52	29	154
2008	Non-visible minority	30	28	15	11	7	5	4	64	20	490

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	24	37	39	178
2017	Non-visible minority	23	42	35	500
2014	Visible minority	32	29	40	178
2014	Non-visible minority	24	43	33	517
2011	Visible minority	32	24	45	188
2011	Non-visible minority	32	38	30	526

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	10	14	52	4	12	8	44
2017	Non-visible minority	20	14	42	5	11	7	117
2014	Visible minority	9	14	42	3	9999	33	56
2014	Non-visible minority	23	17	39	10	9999	11	125
2011	Visible minority	8	16	55	10	9999	10	60
2011	Non-visible minority	22	14	47	7	9999	10	171

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	17	83	178
2017	Non-visible minority	13	87	497
2014	Visible minority	18	82	178
2014	Non-visible minority	18	82	516

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	48	31
2017	Non-visible minority	47	62
2014	Visible minority	65	32
2014	Non-visible minority	50	92

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	63	31
2017	Non-visible minority	56	62
2014	Visible minority	46	32
2014	Non-visible minority	48	92

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	62
2014	Non-visible minority	9	92

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	31
2017	Non-visible minority	62
2014	Visible minority	32

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	31

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	62
2014	Non-visible minority	5	92

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	47	31
2017	Non-visible minority	37	62
2014	Visible minority	35	32
2014	Non-visible minority	32	92

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	31
2017	Non-visible minority	33	62
2014	Visible minority	35	32
2014	Non-visible minority	31	92

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Visible minority	22	31
2017	Non-visible minority	38	62
2014	Visible minority	41	32
2014	Non-visible minority	23	92

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	48	31
2017	Non-visible minority	38	62
2014	Visible minority	37	32
2014	Non-visible minority	33	92

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Visible minority	20	31
2017	Non-visible minority	26	62
2014	Visible minority	27	32
2014	Non-visible minority	16	92

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	58	31
2017	Non-visible minority	60	62
2014	Visible minority	57	32
2014	Non-visible minority	48	92

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Visible minority	34	31
2017	Non-visible minority	42	62
2014	Visible minority	39	32
2014	Non-visible minority	33	92

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	8	62
2014	Non-visible minority	8	92

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Visible minority	19	31
2017	Non-visible minority	12	62
2014	Non-visible minority	8	92

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Visible minority	51	31
2017	Non-visible minority	40	62
2014	Visible minority	42	32
2014	Non-visible minority	32	92

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Visible minority	22	31
2017	Non-visible minority	16	62
2014	Visible minority	27	32
2014	Non-visible minority	26	92

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	23	31
2017	Non-visible minority	23	62
2014	Visible minority	18	32
2014	Non-visible minority	16	92

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	38	30
2017	Non-visible minority	62	62
2014	Visible minority	68	32
2014	Non-visible minority	52	92

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	30
2017	Non-visible minority	36	62
2014	Visible minority	38	32
2014	Non-visible minority	25	92

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	62
2014	Visible minority	22	32
2014	Non-visible minority	18	92

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	18	30
2017	Non-visible minority	27	62
2014	Visible minority	21	32
2014	Non-visible minority	16	92

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	8	62

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	30
2017	Non-visible minority	8	62

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	62
2014	Visible minority	25	32
2014	Non-visible minority	16	92

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	62
2014	Non-visible minority	8	92

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	28	30
2017	Non-visible minority	14	62
2014	Visible minority	17	32
2014	Non-visible minority	25	92

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	18	30
2017	Non-visible minority	18	57
2014	Non-visible minority	16	89

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	17	30
2017	Non-visible minority	14	57
2014	Visible minority	17	28
2014	Non-visible minority	14	89

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	57
2014	Visible minority	19	28
2014	Non-visible minority	12	89

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	20	30
2017	Non-visible minority	11	57
2014	Visible minority	21	28
2014	Non-visible minority	7	89

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	16	57
2014	Non-visible minority	16	89

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	57
2014	Visible minority	21	28
2014	Non-visible minority	12	89

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	30
2014	Visible minority	20	28
2014	Non-visible minority	7	89

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	57
2014	Non-visible minority	10	89

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	27	30
2017	Non-visible minority	28	57
2014	Visible minority	18	28
2014	Non-visible minority	15	89

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	30
2014	Visible minority	0	28
2014	Non-visible minority	6	89

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	37	30
2017	Non-visible minority	34	57
2014	Visible minority	41	28
2014	Non-visible minority	38	89

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Visible minority	30
2014	Visible minority	28
2014	Non-visible minority	89

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	32	30
2017	Non-visible minority	43	57
2014	Visible minority	51	28
2014	Non-visible minority	45	89

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	32	30
2017	Non-visible minority	10	57
2014	Non-visible minority	18	89

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	92	8	31
2017	Non-visible minority	85	15	62

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	18	18	4	8	29	9	52	19	178
2017	Non-visible minority	21	19	17	6	4	26	7	59	15	500
2014	Visible minority	16	18	21	5	5	27	9	52	16	178
2014	Non-visible minority	15	17	17	7	5	33	7	53	18	517

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	32	18	8	4	10	2	67	13	175
2017	Non-visible minority	33	34	15	4	4	9	1	75	8	497
2014	Visible minority	26	28	19	5	7	12	3	64	13	178
2014	Non-visible minority	24	29	19	7	2	18	1	66	11	517
2011	Visible minority	25	37	24	6	6	3	0	64	12	186
2011	Non-visible minority	30	35	17	7	3	8	0	71	11	525

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	47	12	10	7	1	6	69	18	178
2017	Non-visible minority	23	44	9	7	2	2	12	78	11	500
2014	Visible minority	22	41	11	8	2	3	12	74	13	178
2014	Non-visible minority	24	42	12	5	3	2	13	77	9	517
2011	Visible minority	19	46	15	8	2	1	9	72	11	189
2011	Non-visible minority	21	43	9	5	1	1	19	81	8	525
2008	Visible minority	21	41	15	4	4	3	13	73	9	153
2008	Non-visible minority	21	44	9	6	2	1	18	80	9	490

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	27	20	9	4	21	9	52	19	178
2017	Non-visible minority	9	22	20	10	5	21	13	47	22	500
2014	Visible minority	12	22	20	10	7	15	14	49	23	178
2014	Non-visible minority	9	21	20	11	7	18	15	44	26	517
2011	Visible minority	9	23	25	8	9	15	12	43	23	189
2011	Non-visible minority	7	20	22	9	4	17	20	44	21	525

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	34	9	2	2	10	7	85	5	178
2017	Non-visible minority	40	29	7	2	1	9	12	88	3	500
2014	Visible minority	36	24	13	3	3	8	13	77	7	178
2014	Non-visible minority	37	28	8	4	1	8	14	83	6	514
2011	Visible minority	36	24	19	2	3	7	10	72	5	189
2011	Non-visible minority	34	29	8	2	1	6	19	84	4	526
2008	Visible minority	29	31	10	2	3	13	12	80	7	154
2008	Non-visible minority	31	34	7	2	1	7	18	87	4	490

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	28	10	3	3	16	8	78	9	177
2017	Non-visible minority	31	28	9	5	3	13	12	78	10	497
2014	Visible minority	28	24	18	3	3	12	12	69	8	178
2014	Non-visible minority	27	28	10	5	4	11	13	74	13	516
2011	Visible minority	25	22	23	5	5	11	10	58	13	188
2011	Non-visible minority	24	31	10	3	3	10	19	77	9	525
2008	Visible minority	22	31	14	4	7	9	14	68	14	154
2008	Non-visible minority	31	28	9	3	2	8	18	80	7	490

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	11	89	177
2017	Non-visible minority	6	94	498
2014	Visible minority	9	91	178
2014	Non-visible minority	5	95	516

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	26	19
2017	Non-visible minority	33	28
2014	Non-visible minority	24	23

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	90	19
2017	Non-visible minority	76	28
2014	Visible minority	74	16
2014	Non-visible minority	90	23

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	19
2017	Non-visible minority	28
2014	Visible minority	16
2014	Non-visible minority	23

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	28

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Visible minority	39	19
2014	Visible minority	52	16
2014	Non-visible minority	0	23

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Visible minority	36	19
2014	Visible minority	35	16

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Visible minority	27	19
2017	Non-visible minority	41	28
2014	Non-visible minority	29	23

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	29	28

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	19

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	28

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Visible minority	19
2017	Non-visible minority	28
2014	Visible minority	16
2014	Non-visible minority	23

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	41	19
2014	Visible minority	45	16
2014	Non-visible minority	31	23

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	28	19
2017	Non-visible minority	36	29
2014	Visible minority	36	15
2014	Non-visible minority	24	23

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	26	29
2014	Non-visible minority	23	23

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	19
2014	Visible minority	0	15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	41	19
2017	Non-visible minority	38	29
2014	Visible minority	45	15
2014	Non-visible minority	45	23

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	Visible minority	19
2014	Visible minority	15
2014	Non-visible minority	22

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	19

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	19
2017	Non-visible minority	0	28
2014	Visible minority	38	15

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	28	19
2017	Non-visible minority	35	28
2014	Visible minority	30	15
2014	Non-visible minority	29	22

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	19

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	19
2017	Non-visible minority	47	28
2014	Visible minority	65	15
2014	Non-visible minority	39	22

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Visible minority	19
2017	Non-visible minority	28
2014	Visible minority	15
2014	Non-visible minority	22

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	29	19
2017	Non-visible minority	53	28
2014	Visible minority	83	15
2014	Non-visible minority	46	22

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	28

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	19

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	94	6	19
2017	Non-visible minority	94	6	29

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	19	18	8	2	29	9	54	16	178
2017	Non-visible minority	22	16	17	2	3	34	6	64	7	499
2014	Visible minority	18	15	20	6	3	30	8	53	14	177
2014	Non-visible minority	19	15	17	2	2	38	7	61	7	517

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	33	14	8	3	14	2	70	13	177
2017	Non-visible minority	36	33	12	2	2	13	1	81	5	499
2014	Visible minority	28	24	23	5	4	14	2	62	11	178
2014	Non-visible minority	33	26	16	2	2	21	1	75	5	517
2011	Visible minority	27	33	25	5	5	6	0	63	10	189
2011	Non-visible minority	35	35	15	3	2	9	1	78	5	525

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	29	21	11	21	1	3	44	34	177
2017	Non-visible minority	18	21	20	15	23	0	2	40	39	499

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	29	27	13	16	1	3	42	30	178
2017	Non-visible minority	16	21	27	18	16	1	1	38	35	498

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	31	23	10	12	0	4	52	23	178
2017	Non-visible minority	23	31	20	12	12	1	2	55	25	498

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	20	30	14	18	2	2	36	33	178
2017	Non-visible minority	15	20	23	19	21	1	1	36	40	497

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	20	14	6	7	1	14	68	15	177
2017	Non-visible minority	40	23	14	7	7	1	9	69	15	498

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	28	22	16	8	1	3	52	25	178
2017	Non-visible minority	30	26	22	12	7	1	2	58	19	494

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	28	21	11	10	1	5	55	22	177
2017	Non-visible minority	29	32	21	12	4	1	2	62	16	495

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	28	23	16	9	1	3	51	26	178
2017	Non-visible minority	23	32	21	15	7	0	2	57	22	494

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	27	22	10	8	1	3	58	19	178
2017	Non-visible minority	33	31	20	8	4	2	2	66	13	495

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	34	17	11	7	1	4	63	18	177
2017	Non-visible minority	34	29	22	10	3	1	2	64	13	490

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	27	10	4	4	0	2	81	8	178
2017	Non-visible minority	54	25	13	5	2	0	2	80	7	498

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	62	16	8	4	5	1	4	82	9	177
2017	Non-visible minority	77	10	5	2	2	0	3	91	4	498

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	29	11	2	6	1	4	81	8	177
2017	Non-visible minority	59	25	9	4	2	0	2	85	6	500

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	24	8	3	7	1	4	81	11	176
2017	Non-visible minority	61	22	8	4	3	0	2	86	6	499

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	11	7	2	3	0	25	86	6	178
2017	Non-visible minority	55	13	6	1	1	0	23	89	3	499

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	20	7	5	3	0	10	84	8	176
2017	Non-visible minority	63	18	9	2	1	0	6	87	3	494

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	19	10	6	12	1	4	71	19	178
2017	Non-visible minority	53	19	10	5	8	1	4	76	13	500

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	24	10	4	7	1	5	78	11	178
2017	Non-visible minority	49	29	12	3	1	0	5	83	4	497

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	30	39	13	4	1	0	43	18	177
2017	Non-visible minority	11	26	40	15	7	0	1	38	22	499

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	18	40	22	7	1	2	29	29	177
2017	Non-visible minority	6	22	40	22	9	0	1	32	28	499

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	33	19	10	11	7	1	56	23	177
2017	Non-visible minority	17	40	17	13	6	7	0	62	21	499

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	37	17	18	6	4	1	56	25	176
2017	Non-visible minority	18	39	18	15	8	2	0	58	24	499

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	22	78	178
2017	Non-visible minority	17	83	498
2014	Visible minority	14	86	178
2014	Non-visible minority	14	86	514

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	78	22	39
2017	Non-visible minority	81	19	84
2014	Visible minority	87	13	24
2014	Non-visible minority	78	22	73

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	60	27	2	7	0	3	90	7	31
2017	Non-visible minority	59	32	6	1	2	0	91	3	68
2014	Visible minority	51	35	10	0	4	0	86	4	21
2014	Non-visible minority	55	31	2	9	4	0	86	13	58

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	18	28	9	16	6	3	21	79	178
2017	Non-visible minority	23	24	17	14	17	5	0	24	76	499

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	22	128
2017	Non-visible minority	26	355

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	32	128
2017	Non-visible minority	35	355

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	18	128
2017	Non-visible minority	19	355

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	36	128
2017	Non-visible minority	40	355

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	128
2017	Non-visible minority	8	355

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	45	128
2017	Non-visible minority	49	355

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	4	54	21	7	4	10	120
2017	Non-visible minority	6	50	17	10	4	13	346

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	6	24	16	19	22	2	10	34	47	129
2017	Non-visible minority	12	24	13	17	23	3	8	41	45	358

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	4	9	11	19	52	2	4	14	75	129
2017	Non-visible minority	2	8	12	13	56	3	7	11	76	358

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 118. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me