2017 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 44 2 18 5 0 0 75 23 41
2017 Not a person with a disability 33 51 5 9 3 0 0 84 11 635
2014 Person with a disability 29 44 12 2 12 0 0 74 14 41
2014 Not a person with a disability 40 45 4 8 3 0 0 85 11 655
2011 Person with a disability 38 35 9 10 7 0 0 73 17 38
2011 Not a person with a disability 36 49 4 9 2 0 0 85 11 673
2008 Person with a disability 49 32 7 7 5 0 0 82 11 42
2008 Not a person with a disability 39 46 4 8 3 0 0 85 11 604

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 71 21 3 3 3 0 0 92 6 41
2017 Not a person with a disability 70 25 2 2 1 0 1 96 3 632
2014 Person with a disability 68 10 4 15 3 0 0 78 18 41
2014 Not a person with a disability 74 18 3 3 1 0 0 93 4 655
2011 Person with a disability 73 21 3 2 0 0 0 95 2 38
2011 Not a person with a disability 70 22 3 3 1 1 1 93 4 675
2008 Person with a disability 74 19 2 0 3 0 3 95 3 42
2008 Not a person with a disability 77 17 2 3 0 0 1 95 4 604

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 77 17 3 3 0 0 0 94 3 41
2017 Not a person with a disability 68 21 4 5 1 0 1 90 6 633
2014 Person with a disability 72 13 0 10 5 0 0 85 15 41
2014 Not a person with a disability 66 22 3 6 2 0 1 89 7 653
2011 Person with a disability 77 20 3 0 0 0 0 97 0 38
2011 Not a person with a disability 66 19 5 5 3 0 1 86 9 675
2008 Person with a disability 65 17 0 8 5 2 3 86 14 42
2008 Not a person with a disability 67 19 4 7 2 0 1 86 10 604

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 57 18 0 17 8 0 0 75 25 41
2017 Not a person with a disability 42 38 4 10 4 0 0 81 15 635
2014 Person with a disability 37 29 6 21 8 0 0 65 29 41
2014 Not a person with a disability 45 32 7 10 6 0 0 77 16 653
2011 Person with a disability 37 34 13 13 2 0 0 71 16 38
2011 Not a person with a disability 42 38 8 6 5 0 0 80 12 672

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 34 6 8 13 0 0 73 21 41
2017 Not a person with a disability 33 43 11 10 3 0 1 76 13 634
2014 Person with a disability 34 35 11 8 12 0 0 69 20 41
2014 Not a person with a disability 32 40 13 11 4 0 0 72 15 654
2011 Person with a disability 21 39 6 26 5 0 3 62 32 38
2011 Not a person with a disability 30 36 15 11 6 0 1 68 17 675
2008 Person with a disability 36 29 13 15 5 0 3 66 20 42
2008 Not a person with a disability 34 38 13 10 4 0 1 72 14 605

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 58 27 6 8 0 0 0 86 8 40
2017 Not a person with a disability 47 36 7 7 2 0 0 83 10 632
2014 Person with a disability 48 19 23 5 5 0 0 67 10 41
2014 Not a person with a disability 43 36 11 7 3 0 0 79 10 655
2011 Person with a disability 43 36 7 6 9 0 0 78 15 38
2011 Not a person with a disability 43 35 11 6 4 0 0 78 11 675
2008 Person with a disability 44 27 12 17 0 0 0 71 17 42
2008 Not a person with a disability 43 36 9 7 4 0 0 79 11 605

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 65 20 6 0 9 0 0 85 9 40
2017 Not a person with a disability 53 31 6 6 4 0 0 85 10 632
2014 Person with a disability 49 33 5 5 8 0 0 82 13 41
2014 Not a person with a disability 49 34 7 6 4 0 0 83 10 654
2011 Person with a disability 45 38 5 2 9 0 0 84 11 38
2011 Not a person with a disability 44 35 8 6 6 0 1 80 12 673
2008 Person with a disability 52 29 5 13 0 2 0 82 13 42
2008 Not a person with a disability 45 35 8 5 5 0 0 81 11 605

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 55 21 12 7 5 0 0 76 13 40
2017 Not a person with a disability 43 40 9 7 1 0 0 83 8 631
2014 Person with a disability 42 25 8 17 7 0 2 68 24 41
2014 Not a person with a disability 43 38 10 7 2 0 0 81 8 654

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 29 11 9 5 0 8 72 16 40
2017 Not a person with a disability 40 35 9 9 5 0 1 76 14 631
2014 Person with a disability 41 26 7 11 15 0 0 67 26 41
2014 Not a person with a disability 40 30 12 10 6 0 2 72 16 654
2011 Person with a disability 31 27 16 21 6 0 0 58 26 38
2011 Not a person with a disability 34 36 12 8 7 1 1 72 15 675

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 14 7 11 31 3 15 40 51 40
2017 Not a person with a disability 22 20 12 10 17 4 16 52 34 631
2014 Person with a disability 23 7 12 11 32 0 16 35 50 41
2014 Not a person with a disability 25 18 11 11 15 3 17 53 33 653
2011 Person with a disability 27 18 2 12 19 2 20 57 40 38
2011 Not a person with a disability 25 21 9 10 15 2 17 57 31 673
2008 Person with a disability 26 15 6 17 6 4 25 58 33 42
2008 Not a person with a disability 28 18 13 10 11 3 17 58 26 605

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 50 40 4 3 3 0 0 90 6 40
2017 Not a person with a disability 40 43 8 6 3 0 0 83 8 632
2014 Person with a disability 39 34 17 4 6 0 0 73 10 41
2014 Not a person with a disability 37 43 11 7 3 0 0 80 10 655
2011 Person with a disability 40 37 10 6 6 0 0 77 12 38
2011 Not a person with a disability 36 40 11 7 5 0 0 76 12 673
2008 Person with a disability 51 30 8 7 4 0 0 81 11 42
2008 Not a person with a disability 42 34 14 5 5 0 0 76 10 599

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 25 13 11 28 0 0 47 39 40
2017 Not a person with a disability 28 36 10 15 10 0 0 65 25 633
2014 Person with a disability 24 31 13 15 16 0 0 56 32 41
2014 Not a person with a disability 24 37 16 13 9 0 0 62 22 655
2011 Person with a disability 19 39 11 11 21 0 0 58 31 37
2011 Not a person with a disability 20 33 17 17 13 0 0 54 29 675

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 37 13 7 10 0 0 70 18 40
2017 Not a person with a disability 32 47 11 6 4 0 0 79 10 632

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 37 10 6 6 0 2 78 12 40
2017 Not a person with a disability 47 41 7 3 2 1 0 88 5 631
2014 Person with a disability 47 31 10 10 3 0 0 77 13 41
2014 Not a person with a disability 51 35 7 3 3 0 0 87 6 654
2011 Person with a disability 44 31 11 5 5 3 0 78 10 37
2011 Not a person with a disability 44 38 8 6 4 0 0 83 9 675
2008 Person with a disability 63 23 5 7 0 2 0 88 7 42
2008 Not a person with a disability 53 36 6 3 2 0 0 89 5 602

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 30 3 20 24 0 0 53 44 40
2017 Not a person with a disability 33 37 10 11 8 1 0 71 19 630

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 64 25 11 0 0 0 0 89 0 40
2017 Not a person with a disability 58 34 6 2 0 0 0 92 3 631
2014 Person with a disability 61 29 4 0 6 0 0 90 6 41
2014 Not a person with a disability 64 27 6 1 1 0 0 91 2 654
2011 Person with a disability 63 26 11 0 0 0 0 89 0 37
2011 Not a person with a disability 62 28 6 3 1 0 0 90 4 672

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 29 8 21 13 3 0 57 34 41
2017 Not a person with a disability 32 42 11 9 6 0 0 74 16 631
2014 Person with a disability 29 35 5 11 20 0 0 64 31 41
2014 Not a person with a disability 25 43 12 13 6 0 0 68 19 654
2011 Person with a disability 23 29 12 11 25 0 0 52 36 38
2011 Not a person with a disability 27 39 12 12 9 0 0 67 21 671

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 24 18 12 15 0 3 53 28 41
2017 Not a person with a disability 35 38 12 11 4 0 0 74 15 633
2014 Person with a disability 24 30 7 13 26 0 0 55 38 40
2014 Not a person with a disability 30 36 16 10 6 0 1 67 16 654

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 39 5 13 10 0 0 71 23 41
2017 Not a person with a disability 31 38 13 13 5 0 0 69 18 632
2014 Person with a disability 41 27 10 8 14 0 0 68 22 41
2014 Not a person with a disability 31 37 15 10 6 0 0 69 16 655
2011 Person with a disability 31 40 11 18 0 0 0 71 18 38
2011 Not a person with a disability 31 39 13 11 5 0 0 71 16 671

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 42 7 8 3 0 0 82 10 41
2017 Not a person with a disability 44 43 7 5 2 0 0 86 7 631
2014 Person with a disability 55 25 9 5 5 0 0 81 10 41
2014 Not a person with a disability 45 37 11 4 2 1 0 83 7 654
2011 Person with a disability 45 32 14 2 6 0 0 77 9 38
2011 Not a person with a disability 41 40 10 5 3 0 0 82 8 676
2008 Person with a disability 49 32 15 0 4 0 0 81 4 42
2008 Not a person with a disability 47 36 9 4 3 0 0 84 7 604

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 47 23 10 8 12 0 0 70 20 41
2017 Not a person with a disability 34 37 16 8 4 0 1 71 13 631
2014 Person with a disability 45 23 11 8 13 0 0 68 20 41
2014 Not a person with a disability 42 31 16 6 5 0 0 73 12 654
2011 Person with a disability 39 29 8 15 6 0 3 70 22 38
2011 Not a person with a disability 37 31 16 9 7 0 0 68 16 674
2008 Person with a disability 49 29 9 7 4 0 2 80 11 42
2008 Not a person with a disability 32 33 19 9 6 0 1 65 15 603

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 40 13 19 12 0 3 33 54 40
2017 Not a person with a disability 11 22 38 16 8 2 4 25 34 629
2014 Person with a disability 15 21 41 17 2 0 5 20 37 41
2014 Not a person with a disability 6 20 35 25 10 1 3 37 26 653
2011 Person with a disability 14 41 26 14 2 0 3 17 56 38
2011 Not a person with a disability 11 25 29 19 11 1 4 32 39 673
2008 Person with a disability 0 16 47 14 12 2 9 30 18 42
2008 Not a person with a disability 12 22 32 20 9 2 3 31 36 603

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 29 23 8 11 2 0 20 57 41
2017 Not a person with a disability 12 21 28 19 11 4 5 33 36 629
2014 Person with a disability 21 35 22 15 2 0 5 18 58 41
2014 Not a person with a disability 10 20 30 21 13 3 3 36 32 655
2011 Person with a disability 24 24 21 15 13 3 0 29 49 38
2011 Not a person with a disability 13 20 27 21 14 1 4 36 36 674
2008 Person with a disability 12 4 27 35 7 7 9 50 18 42
2008 Not a person with a disability 11 18 32 18 13 3 5 34 32 598

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 12 27 20 21 0 8 45 26 41
2017 Not a person with a disability 9 14 29 21 13 4 10 40 26 629
2014 Person with a disability 16 24 14 20 14 3 10 38 45 41
2014 Not a person with a disability 9 16 28 23 12 3 9 40 28 654
2011 Person with a disability 12 29 26 19 6 6 3 27 45 38
2011 Not a person with a disability 12 19 28 19 11 2 9 34 35 673
2008 Person with a disability 4 17 37 18 11 4 9 34 24 42
2008 Not a person with a disability 10 20 30 20 12 2 6 35 32 599

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 15 32 20 13 0 2 34 33 41
2017 Not a person with a disability 8 17 28 29 14 2 3 45 26 626
2014 Person with a disability 12 17 34 22 10 0 5 34 30 41
2014 Not a person with a disability 6 14 30 30 16 1 3 48 21 651
2011 Person with a disability 8 15 40 27 8 0 3 35 24 38
2011 Not a person with a disability 7 15 34 26 12 1 5 41 23 672
2008 Person with a disability 2 9 39 32 12 2 5 47 12 42
2008 Not a person with a disability 6 15 35 23 16 1 4 41 22 597

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 24 20 8 15 2 0 24 56 40
2017 Not a person with a disability 17 22 27 17 11 2 4 30 41 627
2014 Person with a disability 27 14 32 13 12 0 2 26 42 41
2014 Not a person with a disability 15 21 30 19 11 1 3 32 37 653
2011 Person with a disability 24 26 24 18 6 3 0 24 51 38
2011 Not a person with a disability 16 20 29 17 11 2 6 30 39 672
2008 Person with a disability 5 12 38 27 10 4 4 40 19 42
2008 Not a person with a disability 12 22 28 19 13 1 5 34 37 598

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 22 32 12 15 0 0 27 41 41
2017 Not a person with a disability 14 21 27 18 12 4 4 32 38 629
2014 Person with a disability 21 26 24 16 5 0 7 23 51 41
2014 Not a person with a disability 13 19 26 22 13 3 5 37 34 654
2011 Person with a disability 20 21 31 19 9 0 0 28 41 37
2011 Not a person with a disability 12 19 27 23 13 3 5 38 33 670
2008 Person with a disability 12 17 25 23 17 2 3 42 31 42
2008 Not a person with a disability 13 20 26 19 13 3 5 35 37 600

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 13 27 20 18 0 3 39 34 41
2017 Not a person with a disability 9 20 33 18 12 4 5 33 31 631
2014 Person with a disability 10 14 38 23 5 0 11 31 26 41
2014 Not a person with a disability 8 17 33 21 12 2 6 36 28 654
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 78 8 12 0 3 0 0 85 3 41
2017 Not a person with a disability 72 18 3 2 2 0 3 93 4 635
2014 Person with a disability 79 5 2 8 5 0 2 85 13 41
2014 Not a person with a disability 73 17 3 3 3 0 2 91 6 654
2011 Person with a disability 71 20 0 6 0 0 3 94 6 38
2011 Not a person with a disability 68 17 5 3 3 0 3 89 6 673
2008 Person with a disability 72 12 0 2 8 0 6 89 11 42
2008 Not a person with a disability 70 14 4 4 2 1 6 89 6 606

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 23 20 15 13 4 0 50 29 41
2017 Not a person with a disability 29 34 13 10 4 7 4 70 15 633
2014 Person with a disability 29 42 10 2 11 3 2 75 15 41
2014 Not a person with a disability 32 33 16 9 4 3 3 69 14 655

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 43 21 8 15 13 0 0 65 28 41
2017 Not a person with a disability 47 31 8 8 5 2 0 79 13 635
2014 Person with a disability 46 30 7 8 9 0 0 76 17 41
2014 Not a person with a disability 52 28 9 7 3 1 0 81 10 655

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 21 17 12 13 0 0 58 24 41
2017 Not a person with a disability 34 38 10 11 5 2 0 73 16 634
2014 Person with a disability 38 23 12 20 7 0 0 61 27 41
2014 Not a person with a disability 29 43 12 12 4 1 1 72 16 654
2011 Person with a disability 20 51 13 12 0 0 3 74 13 38
2011 Not a person with a disability 30 34 13 13 7 2 1 66 21 675
2008 Person with a disability 31 39 15 2 3 7 4 78 5 42
2008 Not a person with a disability 31 36 12 13 5 1 1 69 18 603

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 18 7 13 26 8 3 49 43 41
2017 Not a person with a disability 27 31 12 11 6 11 2 66 20 632
2014 Person with a disability 40 16 15 13 14 3 0 57 27 41
2014 Not a person with a disability 29 29 16 11 7 8 1 63 20 655
2011 Person with a disability 20 18 16 20 15 9 3 43 39 37
2011 Not a person with a disability 26 27 13 12 14 7 1 58 28 675
2008 Person with a disability 31 24 11 11 7 7 8 65 21 42
2008 Not a person with a disability 30 26 15 11 9 7 2 62 22 603

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 14 21 5 16 26 8 36 33 41
2017 Not a person with a disability 12 24 18 15 11 17 3 45 32 632
2014 Person with a disability 17 14 9 11 30 9 10 38 51 41
2014 Not a person with a disability 15 25 19 16 12 11 2 47 31 655

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 52 25 10 10 3 0 0 77 13 40
2017 Not a person with a disability 50 37 7 3 2 0 0 87 6 632
2014 Person with a disability 50 38 5 5 2 0 0 88 7 40
2014 Not a person with a disability 46 39 7 6 1 0 0 85 8 655
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 45 12 6 12 0 2 69 18 41
2017 Not a person with a disability 39 37 10 8 4 1 1 78 12 634
2014 Person with a disability 35 25 16 7 17 0 0 60 24 41
2014 Not a person with a disability 36 36 13 9 5 0 1 73 14 655
2011 Person with a disability 24 26 27 13 5 0 6 53 19 38
2011 Not a person with a disability 34 33 14 10 7 0 1 68 18 675
2008 Person with a disability 38 32 7 10 12 2 0 71 22 41
2008 Not a person with a disability 35 31 14 10 9 1 1 67 19 605

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 40 27 11 4 10 7 0 73 16 41
2017 Not a person with a disability 48 32 9 6 3 2 1 82 9 634
2014 Person with a disability 51 15 9 19 2 3 0 68 22 41
2014 Not a person with a disability 46 32 12 4 3 2 1 80 8 655
2011 Person with a disability 30 31 19 9 4 0 6 65 15 38
2011 Not a person with a disability 39 33 13 7 5 2 1 74 13 676
2008 Person with a disability 48 17 19 5 9 2 0 67 14 42
2008 Not a person with a disability 43 27 14 5 7 4 1 73 13 605

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 38 10 7 10 0 2 72 17 41
2017 Not a person with a disability 45 35 8 7 3 1 1 82 10 633
2014 Person with a disability 41 31 9 11 7 0 0 72 18 41
2014 Not a person with a disability 44 32 12 8 3 0 0 77 12 654
2011 Person with a disability 29 34 16 15 5 0 0 63 21 38
2011 Not a person with a disability 38 35 10 11 6 0 1 74 17 673
2008 Person with a disability 40 28 11 7 11 0 3 70 19 42
2008 Not a person with a disability 40 33 10 8 7 1 0 74 16 605

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 74 13 5 3 2 0 2 89 5 41
2017 Not a person with a disability 81 13 2 1 1 0 2 96 3 629
2014 Person with a disability 73 10 2 8 5 0 2 85 13 41
2014 Not a person with a disability 78 12 4 2 2 1 2 93 3 655
2011 Person with a disability 79 16 3 0 0 0 3 97 0 37
2011 Not a person with a disability 77 12 4 2 3 0 3 91 4 675
2008 Person with a disability 78 7 3 3 5 0 5 89 8 42
2008 Not a person with a disability 82 9 3 2 1 0 3 94 3 600

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 51 27 12 4 5 0 0 79 9 41
2017 Not a person with a disability 57 26 6 3 2 4 3 89 4 633
2014 Person with a disability 53 25 5 2 10 5 0 82 13 40
2014 Not a person with a disability 51 22 8 6 4 3 6 80 10 655
2011 Person with a disability 58 17 5 5 10 2 3 80 15 37
2011 Not a person with a disability 44 28 9 6 5 2 6 79 12 673

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 53 21 4 4 13 2 3 78 18 41
2017 Not a person with a disability 58 27 5 5 3 1 0 87 8 635

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 47 20 9 12 10 2 0 68 23 41
2017 Not a person with a disability 58 24 8 4 3 2 0 84 8 635

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 24 16 7 10 2 0 66 18 41
2017 Not a person with a disability 55 26 9 6 4 0 0 81 10 633
2014 Person with a disability 43 29 5 14 9 0 0 72 23 41
2014 Not a person with a disability 50 30 10 5 4 1 0 81 9 655
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Not a person with a disability 30 32 9 12 4 5 8 71 19 129
2014 Not a person with a disability 30 41 11 11 3 3 2 74 14 125

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 17 24 10 11 13 0 48 24 41
2017 Not a person with a disability 29 36 15 8 5 7 0 70 15 634
2014 Person with a disability 17 42 10 10 14 8 0 64 26 41
2014 Not a person with a disability 26 33 18 10 4 9 0 65 15 655
2011 Person with a disability 31 21 28 2 15 3 0 53 18 38
2011 Not a person with a disability 19 31 21 10 11 7 1 54 23 674

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 17 17 27 13 5 0 40 43 41
2017 Not a person with a disability 24 35 15 17 7 3 0 61 24 633
2014 Person with a disability 15 30 12 17 20 2 3 48 40 41
2014 Not a person with a disability 21 32 19 15 8 4 0 55 24 654
2011 Person with a disability 26 34 9 18 13 0 0 60 31 37
2011 Not a person with a disability 16 31 22 12 14 5 1 50 27 671
2008 Person with a disability 27 37 16 5 13 3 0 65 19 42
2008 Not a person with a disability 23 29 22 11 9 5 1 55 22 604

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 22 8 17 24 12 0 44 47 41
2017 Not a person with a disability 16 33 18 19 9 6 0 52 29 633
2014 Person with a disability 15 25 14 15 25 5 0 42 43 41
2014 Not a person with a disability 14 26 23 19 10 8 0 45 31 653
2011 Person with a disability 11 29 20 10 27 3 0 41 38 37
2011 Not a person with a disability 10 31 22 19 10 8 0 44 32 674
2008 Person with a disability 17 39 11 15 9 9 0 62 27 42
2008 Not a person with a disability 14 26 22 18 9 10 0 45 30 604

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 17 5 20 23 15 0 43 51 41
2017 Not a person with a disability 21 33 16 12 11 8 0 59 24 635
2014 Person with a disability 7 39 7 11 26 11 0 51 40 41
2014 Not a person with a disability 18 27 18 16 11 9 0 49 30 654
2011 Person with a disability 13 26 23 6 24 8 0 43 32 37
2011 Not a person with a disability 13 30 18 14 15 10 0 48 32 674
2008 Person with a disability 20 33 9 12 15 10 0 59 30 42
2008 Not a person with a disability 16 27 18 15 12 12 0 49 30 604

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 25 11 14 28 10 0 42 46 41
2017 Not a person with a disability 15 37 16 19 8 5 0 55 29 633
2014 Person with a disability 10 29 8 19 32 2 0 40 52 41
2014 Not a person with a disability 16 31 20 17 11 5 0 49 29 653
2011 Person with a disability 8 25 20 25 19 3 0 34 45 37
2011 Not a person with a disability 12 38 18 17 12 3 0 52 30 675
2008 Person with a disability 22 32 17 19 11 0 0 53 30 42
2008 Not a person with a disability 17 36 15 19 10 4 0 54 30 604
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 46 12 3 8 0 3 76 11 41
2017 Not a person with a disability 28 44 14 8 4 2 0 73 13 631
2014 Person with a disability 31 31 11 10 17 0 0 63 27 41
2014 Not a person with a disability 26 42 17 9 4 2 0 70 13 654
2011 Person with a disability 28 39 23 11 0 0 0 67 11 37
2011 Not a person with a disability 25 40 17 10 6 1 0 67 16 671

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 31 0 5 6 2 0 89 11 41
2017 Not a person with a disability 40 41 11 4 1 3 0 84 6 633
2014 Person with a disability 50 31 13 0 7 0 0 80 7 41
2014 Not a person with a disability 39 42 12 3 1 3 0 84 4 654
2011 Person with a disability 44 29 13 8 3 3 0 76 11 37
2011 Not a person with a disability 35 37 16 6 2 4 1 75 8 672

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 24 19 5 11 3 0 64 16 41
2017 Not a person with a disability 43 36 11 6 2 2 0 81 8 633
2014 Person with a disability 36 28 6 12 10 3 5 70 24 41
2014 Not a person with a disability 38 37 11 6 3 3 1 79 10 655
2011 Person with a disability 36 25 15 17 5 3 0 63 22 37
2011 Not a person with a disability 34 34 11 10 6 4 1 72 16 672
2008 Person with a disability 53 26 9 8 4 0 0 79 12 42
2008 Not a person with a disability 40 34 11 6 5 4 1 78 11 605

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 31 14 9 13 2 0 63 23 41
2017 Not a person with a disability 31 39 15 7 3 5 1 74 10 632
2014 Person with a disability 22 33 13 10 19 3 0 57 30 40
2014 Not a person with a disability 19 34 23 9 6 7 2 58 17 654
2011 Person with a disability 24 37 27 2 8 2 0 62 10 38
2011 Not a person with a disability 18 35 20 13 8 5 1 56 22 675

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 16 12 15 25 20 0 35 50 41
2017 Not a person with a disability 23 28 16 12 8 9 4 58 23 633
2014 Person with a disability 15 17 12 20 22 5 9 37 48 41
2014 Not a person with a disability 16 25 15 14 13 12 5 50 32 654
2011 Person with a disability 20 12 24 16 20 2 6 35 39 38
2011 Not a person with a disability 13 19 19 14 16 13 6 39 37 675

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 69 13 7 6 0 0 5 86 6 41
2017 Not a person with a disability 67 18 6 3 1 2 3 89 4 633
2014 Person with a disability 64 11 7 3 13 0 2 77 16 41
2014 Not a person with a disability 59 23 6 3 2 2 4 88 6 654

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 73 15 7 3 2 0 0 88 5 41
2017 Not a person with a disability 69 20 4 1 1 3 2 94 2 631
2014 Person with a disability 75 8 2 8 5 0 2 85 13 41
2014 Not a person with a disability 67 19 4 1 2 4 3 92 3 655
2011 Person with a disability 71 18 2 2 0 5 0 95 3 38
2011 Not a person with a disability 64 20 8 2 1 3 2 88 4 674
2008 Person with a disability 85 3 5 3 3 3 0 90 5 42
2008 Not a person with a disability 71 15 7 2 1 2 2 89 4 604

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 19 13 17 27 4 2 39 47 41
2017 Not a person with a disability 22 32 19 13 8 5 1 57 22 632
2014 Person with a disability 17 32 11 10 23 5 2 53 35 41
2014 Not a person with a disability 20 29 20 14 11 5 2 52 27 655
2011 Person with a disability 16 34 10 19 15 3 3 53 36 38
2011 Not a person with a disability 15 27 17 17 18 3 2 44 38 675
2008 Person with a disability 20 29 21 13 12 5 0 51 27 42
2008 Not a person with a disability 18 27 18 17 14 4 1 48 33 603

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 7 18 20 36 2 4 21 60 41
2017 Not a person with a disability 16 24 16 17 19 3 4 43 39 634
2014 Person with a disability 14 22 13 13 32 7 0 39 48 41
2014 Not a person with a disability 14 22 15 19 22 3 4 39 45 655
2011 Person with a disability 8 13 22 20 25 0 11 24 51 38
2011 Not a person with a disability 11 20 16 20 27 1 4 33 50 675
2008 Person with a disability 18 18 28 16 11 3 6 40 29 42
2008 Not a person with a disability 12 26 14 18 22 4 4 41 44 605

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 22 28 16 8 5 2 44 26 41
2017 Not a person with a disability 23 37 19 10 5 5 0 63 16 633

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 20 24 3 13 2 2 59 16 41
2017 Not a person with a disability 40 34 14 3 3 6 0 80 6 630
2014 Person with a disability 44 31 5 11 10 0 0 75 21 41
2014 Not a person with a disability 43 34 11 4 2 5 0 82 6 655

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 34 16 8 8 2 0 67 17 41
2017 Not a person with a disability 40 40 10 5 2 2 0 82 7 635
2014 Person with a disability 55 23 5 10 7 0 0 78 17 41
2014 Not a person with a disability 43 36 11 6 2 3 0 81 8 654
2011 Person with a disability 29 41 13 9 9 0 0 69 18 37
2011 Not a person with a disability 30 40 15 7 6 2 0 72 13 675

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 43 24 13 10 10 0 0 67 21 41
2017 Not a person with a disability 48 38 7 5 2 0 0 86 7 633
2014 Person with a disability 52 27 0 14 8 0 0 79 21 41
2014 Not a person with a disability 51 36 7 4 2 0 0 87 6 655
2011 Person with a disability 32 41 16 6 6 0 0 73 11 37
2011 Not a person with a disability 37 38 11 8 5 1 0 76 13 674
2008 Person with a disability 39 37 7 9 7 0 0 76 16 42
2008 Not a person with a disability 40 37 11 7 4 1 0 77 12 607

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 22 22 9 14 0 0 55 23 41
2017 Not a person with a disability 38 31 17 9 4 1 0 70 13 634
2014 Person with a disability 32 34 10 8 17 0 0 66 24 41
2014 Not a person with a disability 32 35 16 11 4 1 0 68 16 655
2011 Person with a disability 25 23 30 11 11 0 0 48 22 37
2011 Not a person with a disability 25 35 21 13 6 0 0 60 19 675

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 27 20 12 10 0 0 57 23 41
2017 Not a person with a disability 39 36 13 7 4 1 0 75 12 631
2014 Person with a disability 35 38 8 10 9 0 0 73 19 41
2014 Not a person with a disability 33 37 14 12 4 0 0 70 16 654
2011 Person with a disability 26 35 20 11 8 0 0 61 19 37
2011 Not a person with a disability 26 39 16 12 6 0 0 65 18 677
2008 Person with a disability 41 35 10 9 5 0 0 77 14 42
2008 Not a person with a disability 32 38 13 10 5 1 0 71 15 606

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 26 12 12 16 2 3 57 30 41
2017 Not a person with a disability 32 30 18 9 6 4 1 66 15 633
2014 Person with a disability 35 24 11 13 14 2 0 60 28 41
2014 Not a person with a disability 32 23 19 13 8 5 1 58 22 654
2011 Person with a disability 33 24 21 3 16 3 0 59 20 37
2011 Not a person with a disability 26 28 18 12 11 4 1 57 24 674
2008 Person with a disability 39 14 22 13 9 0 4 55 23 42
2008 Not a person with a disability 29 27 15 11 9 5 4 61 22 605
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Person with a disability 32 43 25 41
2017 Not a person with a disability 23 40 37 635
2014 Person with a disability 24 45 31 41
2014 Not a person with a disability 26 39 36 655
2011 Person with a disability 26 37 36 36
2011 Not a person with a disability 33 33 34 676

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Person with a disability 31 8 8 0 39 15 13
2017 Not a person with a disability 16 15 48 6 9 6 148
2014 Person with a disability 0 20 68 12 9999 0 10
2014 Not a person with a disability 20 15 39 7 9999 20 169
2011 Person with a disability 29 9 28 25 9999 10 10
2011 Not a person with a disability 18 15 50 7 9999 10 222
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 27 73 41
2017 Not a person with a disability 13 87 632
2014 Person with a disability 51 49 41
2014 Not a person with a disability 16 84 654

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 46 11
2017 Not a person with a disability 46 83
2014 Person with a disability 42 21
2014 Not a person with a disability 57 103

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 81 11
2017 Not a person with a disability 57 83
2014 Person with a disability 54 21
2014 Not a person with a disability 46 103

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 83
2014 Not a person with a disability 8 103

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 11
2017 Not a person with a disability 0 83
2014 Not a person with a disability 0 103

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 83
2014 Not a person with a disability 4 103

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 83

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 43 83
2014 Person with a disability 36 21
2014 Not a person with a disability 32 103

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 47 11
2017 Not a person with a disability 40 83
2014 Person with a disability 34 21
2014 Not a person with a disability 32 103

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 54 11
2017 Not a person with a disability 32 83
2014 Person with a disability 36 21
2014 Not a person with a disability 26 103

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 65 11
2017 Not a person with a disability 40 83
2014 Person with a disability 37 21
2014 Not a person with a disability 32 103

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 47 11
2017 Not a person with a disability 23 83
2014 Person with a disability 27 21
2014 Not a person with a disability 17 103

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 71 11
2017 Not a person with a disability 59 83
2014 Person with a disability 48 21
2014 Not a person with a disability 50 103

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 44 11
2017 Not a person with a disability 40 83
2014 Person with a disability 31 21
2014 Not a person with a disability 36 103

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 11
2014 Person with a disability 0 21

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 11
2017 Not a person with a disability 8 83
2014 Person with a disability 0 21
2014 Not a person with a disability 9 103

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 15 83
2014 Not a person with a disability 6 103

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 73 11
2017 Not a person with a disability 42 83
2014 Person with a disability 56 21
2014 Not a person with a disability 30 103

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 20 83
2014 Person with a disability 31 21
2014 Not a person with a disability 26 103

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 22 83
2014 Not a person with a disability 17 103

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 53 11
2017 Not a person with a disability 52 82
2014 Person with a disability 39 21
2014 Not a person with a disability 60 103

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 35 82
2014 Person with a disability 22 21
2014 Not a person with a disability 30 103

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 13 82
2014 Not a person with a disability 22 103

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 24 82
2014 Person with a disability 29 21
2014 Not a person with a disability 15 103

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 9 82
2014 Person with a disability 0 21
2014 Not a person with a disability 6 103

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 11
2017 Not a person with a disability 13 82
2014 Person with a disability 0 21
2014 Not a person with a disability 22 103

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 11 82
2014 Not a person with a disability 7 103

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 20 82
2014 Person with a disability 36 21
2014 Not a person with a disability 20 103

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 18 78
2014 Not a person with a disability 13 97

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 17 78
2014 Not a person with a disability 15 97

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 10 78
2014 Not a person with a disability 15 97

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 78
2014 Person with a disability 0 20
2014 Not a person with a disability 7 97

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 14 78
2014 Not a person with a disability 12 97

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 14 78
2014 Not a person with a disability 13 97

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 78
2014 Not a person with a disability 14 97

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 12 78
2014 Not a person with a disability 9 97

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 25 78
2014 Not a person with a disability 15 97

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 6 78
2014 Person with a disability 0 20
2014 Not a person with a disability 7 97

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 34 78
2014 Person with a disability 51 20
2014 Not a person with a disability 37 97

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 38 78
2014 Person with a disability 45 20
2014 Not a person with a disability 48 97

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 18 78
2014 Not a person with a disability 15 97

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 92 8 11
2017 Not a person with a disability 86 14 83

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 15 28 8 7 18 5 45 19 41
2017 Not a person with a disability 19 18 17 5 5 27 8 58 16 635
2014 Person with a disability 11 24 20 14 14 11 5 43 34 41
2014 Not a person with a disability 15 17 18 6 4 32 7 54 16 655

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 30 11 10 8 11 0 68 20 41
2017 Not a person with a disability 31 33 16 5 4 10 1 72 9 629
2014 Person with a disability 22 33 14 15 10 5 0 59 26 41
2014 Not a person with a disability 24 29 19 6 3 17 2 65 11 655
2011 Person with a disability 29 37 17 12 6 0 0 66 17 38
2011 Not a person with a disability 28 36 19 6 4 7 0 69 11 670
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 35 8 5 3 8 11 81 9 41
2017 Not a person with a disability 21 45 10 8 4 1 11 75 13 635
2014 Person with a disability 36 30 13 3 3 0 15 78 7 41
2014 Not a person with a disability 23 43 11 6 3 2 12 76 10 655
2011 Person with a disability 19 49 11 5 2 0 14 79 8 38
2011 Not a person with a disability 21 44 11 6 1 1 16 78 9 674
2008 Person with a disability 29 40 7 7 2 0 14 81 11 41
2008 Not a person with a disability 21 43 11 5 2 1 17 78 9 606

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 6 25 10 17 8 25 9 47 38 41
2017 Not a person with a disability 9 23 21 9 5 20 12 49 20 635
2014 Person with a disability 5 21 20 20 7 11 16 36 37 41
2014 Not a person with a disability 10 21 20 10 7 18 14 46 25 655
2011 Person with a disability 3 32 16 10 16 12 11 46 34 38
2011 Not a person with a disability 8 21 23 9 5 17 18 44 21 674

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 18 7 8 3 11 13 77 14 41
2017 Not a person with a disability 39 31 8 2 1 9 11 88 3 635
2014 Person with a disability 46 20 4 5 10 0 15 78 17 41
2014 Not a person with a disability 36 27 10 3 1 9 14 82 6 652
2011 Person with a disability 36 31 16 2 0 2 12 78 3 38
2011 Not a person with a disability 34 28 11 2 2 7 17 81 5 675
2008 Person with a disability 46 25 5 2 2 5 16 89 5 42
2008 Not a person with a disability 29 34 8 2 2 9 17 85 5 606

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 7 15 8 11 21 11 51 27 41
2017 Not a person with a disability 32 29 9 5 2 13 11 80 9 630
2014 Person with a disability 34 26 2 11 12 0 15 71 26 41
2014 Not a person with a disability 26 27 13 5 3 12 13 72 10 654
2011 Person with a disability 21 29 15 7 6 11 11 65 17 38
2011 Not a person with a disability 25 29 14 3 4 10 16 72 10 673
2008 Person with a disability 43 14 12 5 5 7 14 73 13 42
2008 Not a person with a disability 28 30 10 3 3 8 17 77 9 605
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 23 77 41
2017 Not a person with a disability 6 94 632
2014 Person with a disability 25 75 41
2014 Not a person with a disability 5 95 654

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 34 41
2014 Not a person with a disability 21 29

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 79 41
2014 Person with a disability 100 10
2014 Not a person with a disability 78 29

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 41
2014 Person with a disability 0 10
2014 Not a person with a disability 0 29

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 24 41
2014 Not a person with a disability 19 29

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 26 41
2014 Not a person with a disability 19 29

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 12 41
2014 Not a person with a disability 19 29

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 31 41
2014 Not a person with a disability 19 29

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 19 41

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 11 41
2014 Not a person with a disability 23 29

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 41
2014 Person with a disability 61 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 41
2014 Person with a disability 0 10
2014 Not a person with a disability 0 29

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 25 41
2014 Not a person with a disability 40 29

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 31 41
2014 Person with a disability 48 10
2014 Not a person with a disability 19 28

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 23 41
2014 Not a person with a disability 17 28

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 41
2014 Person with a disability 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 39 41
2014 Not a person with a disability 50 28

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 13 41

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 26 41
2014 Person with a disability 46 10
2014 Not a person with a disability 24 27

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 34 41
2014 Person with a disability 61 10
2014 Not a person with a disability 45 27

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 41
2014 Person with a disability 0 10
2014 Not a person with a disability 0 27

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 38 41
2014 Person with a disability 60 10
2014 Not a person with a disability 62 27

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 25 41

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Not a person with a disability 93 7 41

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 12 13 15 8 26 5 47 34 41
2017 Not a person with a disability 20 17 18 3 2 33 7 62 8 634
2014 Person with a disability 17 21 17 15 8 16 7 49 29 41
2014 Not a person with a disability 19 15 18 3 2 37 7 60 8 654

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 23 10 9 14 10 3 63 26 40
2017 Not a person with a disability 33 33 13 3 2 13 1 78 6 634
2014 Person with a disability 29 29 16 10 8 8 0 63 19 41
2014 Not a person with a disability 31 26 18 3 2 19 1 72 6 655
2011 Person with a disability 29 46 11 6 5 4 0 78 11 38
2011 Not a person with a disability 33 34 18 3 3 8 0 74 7 674
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 18 17 19 21 0 2 42 40 41
2017 Not a person with a disability 16 24 21 14 23 1 2 41 37 633

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 13 20 19 22 0 0 39 41 41
2017 Not a person with a disability 14 24 27 17 16 1 2 38 33 633

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 26 14 18 16 0 0 51 34 41
2017 Not a person with a disability 22 31 21 11 12 0 3 54 24 633

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 17 17 25 26 0 0 32 52 41
2017 Not a person with a disability 14 20 26 17 20 1 1 36 38 632

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 35 25 9 7 8 0 16 71 18 40
2017 Not a person with a disability 39 22 15 6 7 1 10 68 15 632

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 5 31 14 13 0 5 39 28 40
2017 Not a person with a disability 28 27 21 13 7 1 2 57 21 630

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 20 25 12 8 0 0 55 21 40
2017 Not a person with a disability 27 31 20 11 6 1 3 61 18 630

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 25 16 23 11 0 0 50 34 40
2017 Not a person with a disability 23 31 22 14 7 0 2 55 22 630

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 25 24 15 8 3 2 50 25 40
2017 Not a person with a disability 32 30 21 9 5 1 2 65 14 631

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 22 19 15 8 0 2 57 24 40
2017 Not a person with a disability 31 31 21 10 4 1 2 64 14 625

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 46 24 18 5 5 0 2 71 10 41
2017 Not a person with a disability 54 25 12 5 2 0 2 81 7 632

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 62 9 9 6 8 0 6 76 14 41
2017 Not a person with a disability 73 12 5 2 3 0 4 89 5 631

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 59 21 13 3 0 0 4 84 3 41
2017 Not a person with a disability 55 26 9 3 3 0 2 84 6 633

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 50 16 20 2 10 0 2 67 12 41
2017 Not a person with a disability 59 24 7 3 4 0 3 85 7 631

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 12 11 0 0 0 30 84 0 41
2017 Not a person with a disability 55 13 6 1 2 0 24 88 4 633

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 55 11 11 8 0 0 14 77 9 38
2017 Not a person with a disability 61 19 9 3 2 0 7 86 4 630

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 46 9 10 15 11 0 8 60 28 41
2017 Not a person with a disability 52 19 10 5 9 1 4 75 14 634

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 28 16 16 6 0 4 60 23 40
2017 Not a person with a disability 51 28 12 3 2 0 5 82 5 632

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 7 19 39 20 15 0 0 26 35 41
2017 Not a person with a disability 12 28 40 14 6 0 1 40 20 633

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 26 33 19 7 0 0 25 41 41
2017 Not a person with a disability 7 21 41 22 8 0 1 31 28 633

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 32 16 18 16 5 0 47 36 41
2017 Not a person with a disability 18 38 18 12 7 7 0 61 20 633

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 32 18 21 19 0 0 42 40 40
2017 Not a person with a disability 18 38 18 16 7 3 0 58 24 633
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 57 43 41
2017 Not a person with a disability 16 84 633
2014 Person with a disability 64 36 41
2014 Not a person with a disability 11 89 652

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 72 28 22
2017 Not a person with a disability 82 18 100
2014 Person with a disability 88 12 26
2014 Not a person with a disability 76 24 71

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 52 28 8 6 6 0 0 80 13 16
2017 Not a person with a disability 60 33 3 3 0 0 1 94 3 82
2014 Person with a disability 46 41 0 8 5 0 0 87 13 23
2014 Not a person with a disability 58 29 6 6 2 0 0 87 8 55
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 17 10 9 17 7 2 42 58 41
2017 Not a person with a disability 21 23 21 12 17 5 1 22 78 634

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 19
2017 Not a person with a disability 26 461

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 11 19
2017 Not a person with a disability 35 461

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 26 19
2017 Not a person with a disability 18 461

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 39 19
2017 Not a person with a disability 38 461

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 15 19
2017 Not a person with a disability 8 461

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 70 19
2017 Not a person with a disability 47 461

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Person with a disability 14 47 11 10 3 14 20
2017 Not a person with a disability 6 51 18 9 4 12 443

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 3 29 25 0 37 0 6 34 40 21
2017 Not a person with a disability 11 24 14 18 22 3 9 39 45 463

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 5 26 5 55 3 6 5 66 21
2017 Not a person with a disability 2 9 11 15 54 3 6 12 76 463
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