2017 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 30 61 4 5 0 0 0 91 5 21
2017 Non-Aboriginal 33 50 5 10 3 0 0 83 12 658
2014 Aboriginal 25 45 11 16 4 0 0 70 20 20
2014 Non-Aboriginal 40 45 4 7 3 0 0 85 11 678
2011 Aboriginal 22 70 0 4 4 0 0 92 8 21
2011 Non-Aboriginal 36 47 4 10 2 0 0 84 12 697
2008 Aboriginal 37 36 9 10 8 0 0 73 18 11
2008 Non-Aboriginal 40 46 4 8 3 0 0 85 10 633

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 61 39 0 0 0 0 0 100 0 21
2017 Non-Aboriginal 70 25 2 2 1 0 1 95 3 655
2014 Aboriginal 70 19 10 0 0 0 0 90 0 20
2014 Non-Aboriginal 74 17 3 4 1 0 0 92 5 678
2011 Aboriginal 71 19 0 4 0 6 0 96 4 21
2011 Non-Aboriginal 70 22 3 3 1 0 1 93 4 699
2008 Aboriginal 47 36 9 8 0 0 0 83 8 11
2008 Non-Aboriginal 77 17 2 3 0 0 1 95 3 633

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 74 21 0 0 5 0 0 95 5 21
2017 Non-Aboriginal 69 21 4 5 1 0 1 90 6 656
2014 Aboriginal 91 9 0 0 0 0 0 100 0 20
2014 Non-Aboriginal 66 22 3 6 2 0 1 89 8 676
2011 Aboriginal 71 4 6 14 0 6 0 79 15 21
2011 Non-Aboriginal 67 20 5 5 3 0 1 87 8 699
2008 Aboriginal 37 26 10 8 10 9 0 69 20 11
2008 Non-Aboriginal 67 18 4 7 3 0 1 86 10 633

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 54 46 0 0 0 0 0 100 0 21
2017 Non-Aboriginal 44 36 4 11 5 0 0 80 16 658
2014 Aboriginal 39 40 6 11 4 0 0 79 15 20
2014 Non-Aboriginal 44 32 7 11 6 0 0 76 17 676
2011 Aboriginal 45 27 15 9 4 0 0 72 13 20
2011 Non-Aboriginal 41 38 8 7 5 0 0 80 12 697

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 54 32 14 0 0 0 0 86 0 21
2017 Non-Aboriginal 33 42 10 10 4 0 1 76 14 657
2014 Aboriginal 24 38 17 20 0 0 0 62 20 20
2014 Non-Aboriginal 32 40 13 10 5 0 0 72 15 677
2011 Aboriginal 37 18 21 15 8 0 0 55 23 21
2011 Non-Aboriginal 30 37 14 12 6 0 1 68 18 699
2008 Aboriginal 27 46 17 0 10 0 0 73 10 11
2008 Non-Aboriginal 34 37 13 10 4 0 1 72 15 634

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 51 45 4 0 0 0 0 96 0 21
2017 Non-Aboriginal 48 35 7 7 2 0 0 83 10 654
2014 Aboriginal 38 42 20 0 0 0 0 80 0 20
2014 Non-Aboriginal 43 35 11 7 3 0 0 79 10 678
2011 Aboriginal 45 32 17 6 0 0 0 78 6 21
2011 Non-Aboriginal 43 35 10 7 5 0 0 78 11 699
2008 Aboriginal 47 8 35 10 0 0 0 55 10 11
2008 Non-Aboriginal 43 36 9 8 4 0 0 79 12 634

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 62 34 4 0 0 0 0 96 0 21
2017 Non-Aboriginal 54 30 6 5 4 0 0 85 9 654
2014 Aboriginal 47 33 6 10 4 0 0 80 14 20
2014 Non-Aboriginal 49 34 7 6 4 0 0 83 10 677
2011 Aboriginal 45 32 8 11 4 0 0 77 15 21
2011 Non-Aboriginal 44 35 8 6 6 0 1 80 12 697
2008 Aboriginal 37 44 0 10 0 9 0 89 11 11
2008 Non-Aboriginal 46 34 8 6 5 0 0 81 11 634

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 59 18 20 3 0 0 0 77 3 21
2017 Non-Aboriginal 43 39 9 7 1 0 0 83 8 653
2014 Aboriginal 34 31 5 26 4 0 0 65 30 20
2014 Non-Aboriginal 43 38 10 7 2 0 0 81 8 677

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 47 34 14 0 0 0 4 85 0 21
2017 Non-Aboriginal 40 35 9 9 5 0 1 76 15 653
2014 Aboriginal 41 25 10 16 8 0 0 66 25 20
2014 Non-Aboriginal 40 31 12 10 6 0 1 72 16 677
2011 Aboriginal 45 31 14 4 0 6 0 81 4 21
2011 Non-Aboriginal 33 36 13 10 7 1 1 70 17 699

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 17 17 26 22 10 4 4 37 35 21
2017 Non-Aboriginal 22 19 11 10 18 4 17 52 34 653
2014 Aboriginal 15 16 9 14 15 12 18 45 43 20
2014 Non-Aboriginal 26 17 11 11 16 2 16 53 33 676
2011 Aboriginal 31 19 8 14 17 0 10 57 34 21
2011 Non-Aboriginal 25 20 9 10 15 2 18 57 32 698
2008 Aboriginal 30 34 0 0 8 9 19 89 11 11
2008 Non-Aboriginal 28 18 12 11 10 3 18 58 26 634

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 51 49 0 0 0 0 0 100 0 21
2017 Non-Aboriginal 40 43 8 6 3 0 0 83 9 654
2014 Aboriginal 44 50 0 6 0 0 0 94 6 20
2014 Non-Aboriginal 36 42 11 7 3 0 0 79 10 678
2011 Aboriginal 39 37 9 15 0 0 0 76 15 21
2011 Non-Aboriginal 36 40 11 7 5 0 0 76 12 697
2008 Aboriginal 56 26 0 18 0 0 0 82 18 11
2008 Non-Aboriginal 42 34 14 5 5 0 0 76 10 628

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 25 32 22 12 9 0 0 56 22 21
2017 Non-Aboriginal 28 35 10 15 11 0 0 64 26 655
2014 Aboriginal 5 34 34 17 10 0 0 39 27 20
2014 Non-Aboriginal 25 37 16 13 10 0 0 62 23 678
2011 Aboriginal 31 45 4 8 11 0 0 77 19 21
2011 Non-Aboriginal 20 33 17 17 13 0 0 53 30 698

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 37 36 23 4 0 0 0 73 4 21
2017 Non-Aboriginal 33 46 11 6 4 0 0 79 11 654

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 58 22 9 6 0 0 4 84 6 21
2017 Non-Aboriginal 46 40 7 4 2 1 0 87 6 653
2014 Aboriginal 32 54 8 6 0 0 0 86 6 20
2014 Non-Aboriginal 51 35 8 3 3 0 0 87 6 677
2011 Aboriginal 48 39 4 4 4 0 0 87 8 20
2011 Non-Aboriginal 44 38 8 6 4 1 0 82 10 699
2008 Aboriginal 47 36 0 8 0 9 0 91 9 11
2008 Non-Aboriginal 53 35 6 3 2 0 0 89 5 631

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 25 47 9 9 10 0 0 72 19 21
2017 Non-Aboriginal 33 37 9 11 9 1 0 70 20 652

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 70 26 4 0 0 0 0 96 0 21
2017 Non-Aboriginal 58 34 6 2 0 0 0 91 2 653
2014 Aboriginal 70 30 0 0 0 0 0 100 0 20
2014 Non-Aboriginal 64 27 6 1 2 0 0 91 3 677
2011 Aboriginal 78 13 6 4 0 0 0 90 4 21
2011 Non-Aboriginal 61 28 7 2 1 0 0 89 4 695

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 36 37 17 5 4 0 0 73 10 20
2017 Non-Aboriginal 32 41 10 10 7 0 0 73 17 655
2014 Aboriginal 15 39 22 19 4 0 0 55 23 20
2014 Non-Aboriginal 26 42 12 12 7 0 0 69 20 677
2011 Aboriginal 43 29 5 15 8 0 0 72 23 21
2011 Non-Aboriginal 26 39 12 12 10 0 0 65 22 695

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 40 34 10 12 4 0 0 75 16 21
2017 Non-Aboriginal 35 37 12 11 4 0 0 73 15 656
2014 Aboriginal 20 35 20 20 6 0 0 55 26 20
2014 Non-Aboriginal 30 36 16 10 7 0 1 67 17 676

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 41 29 15 10 4 0 0 70 15 21
2017 Non-Aboriginal 31 38 12 13 6 0 0 69 19 655
2014 Aboriginal 29 27 25 15 5 0 0 56 20 20
2014 Non-Aboriginal 32 37 15 10 7 0 0 69 17 678
2011 Aboriginal 38 37 10 6 9 0 0 75 15 19
2011 Non-Aboriginal 31 39 13 11 5 0 0 71 16 697

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 55 45 0 0 0 0 0 100 0 21
2017 Non-Aboriginal 43 43 7 5 2 0 0 86 7 654
2014 Aboriginal 59 32 9 0 0 0 0 91 0 20
2014 Non-Aboriginal 45 37 10 4 3 1 0 83 7 677
2011 Aboriginal 43 43 14 0 0 0 0 86 0 21
2011 Non-Aboriginal 41 40 11 5 4 0 0 81 9 700
2008 Aboriginal 56 36 0 8 0 0 0 92 8 11
2008 Non-Aboriginal 47 36 10 4 3 0 0 83 7 633

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 53 26 18 3 0 0 0 79 3 21
2017 Non-Aboriginal 34 36 16 8 5 0 1 71 13 654
2014 Aboriginal 62 30 4 0 4 0 0 92 4 20
2014 Non-Aboriginal 41 30 16 7 6 0 0 72 12 677
2011 Aboriginal 43 43 4 10 0 0 0 86 10 21
2011 Non-Aboriginal 36 30 17 9 7 0 0 67 17 698
2008 Aboriginal 11 46 8 26 0 0 9 63 29 11
2008 Non-Aboriginal 33 33 19 9 6 0 1 66 15 632

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 18 35 28 10 9 0 0 19 53 21
2017 Non-Aboriginal 10 22 37 16 8 2 4 26 35 651
2014 Aboriginal 22 9 25 39 0 6 0 41 33 20
2014 Non-Aboriginal 6 20 35 24 10 1 4 36 27 676
2011 Aboriginal 15 24 33 17 5 0 6 23 42 21
2011 Non-Aboriginal 11 26 29 19 11 1 3 31 39 697
2008 Aboriginal 8 24 28 20 11 9 0 34 35 11
2008 Non-Aboriginal 11 21 33 20 9 1 4 31 35 632

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 26 16 23 20 4 10 0 27 47 21
2017 Non-Aboriginal 13 21 28 18 12 4 4 32 37 653
2014 Aboriginal 21 23 15 25 5 6 6 34 49 20
2014 Non-Aboriginal 10 21 30 21 12 3 3 35 33 678
2011 Aboriginal 20 14 21 26 14 0 6 42 36 21
2011 Non-Aboriginal 14 21 27 20 14 1 4 35 36 698
2008 Aboriginal 0 16 26 20 19 9 10 48 20 11
2008 Non-Aboriginal 12 17 31 19 13 3 5 35 31 627

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 7 0 53 25 4 0 11 32 8 21
2017 Non-Aboriginal 9 14 29 21 14 4 9 40 27 653
2014 Aboriginal 26 6 24 26 9 4 6 38 35 20
2014 Non-Aboriginal 9 17 27 23 12 3 9 40 29 677
2011 Aboriginal 17 25 28 10 10 0 10 22 47 21
2011 Non-Aboriginal 11 20 28 19 11 2 9 34 35 697
2008 Aboriginal 8 18 26 18 11 9 10 36 32 11
2008 Non-Aboriginal 9 19 31 20 12 2 7 35 32 628

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 14 16 23 36 10 0 0 46 31 21
2017 Non-Aboriginal 8 17 28 28 14 2 3 44 26 650
2014 Aboriginal 16 8 29 27 14 0 6 43 25 20
2014 Non-Aboriginal 6 14 30 30 16 1 3 47 22 674
2011 Aboriginal 14 13 29 29 0 0 16 34 31 21
2011 Non-Aboriginal 7 15 34 26 12 1 5 41 23 695
2008 Aboriginal 8 8 54 10 11 9 0 23 17 11
2008 Non-Aboriginal 5 15 35 24 16 1 4 42 21 626

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 26 21 23 16 10 0 4 27 49 21
2017 Non-Aboriginal 18 22 27 16 11 2 4 29 42 650
2014 Aboriginal 20 10 20 34 0 6 10 41 36 20
2014 Non-Aboriginal 15 20 31 18 12 1 3 31 37 676
2011 Aboriginal 15 12 27 17 13 6 10 35 33 21
2011 Non-Aboriginal 16 21 29 16 11 1 5 29 39 695
2008 Aboriginal 0 34 26 20 11 9 0 34 37 11
2008 Non-Aboriginal 12 22 28 19 13 1 5 34 36 627

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 23 14 23 15 16 6 3 34 40 20
2017 Non-Aboriginal 14 21 28 18 11 4 4 32 38 654
2014 Aboriginal 26 20 12 15 5 12 10 26 59 20
2014 Non-Aboriginal 13 19 27 21 13 3 5 37 35 677
2011 Aboriginal 22 19 19 18 10 0 11 32 47 20
2011 Non-Aboriginal 12 19 27 23 13 3 5 38 33 693
2008 Aboriginal 8 16 8 28 11 9 20 55 34 11
2008 Non-Aboriginal 14 20 26 19 13 3 4 35 37 629

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 7 14 39 14 21 5 0 36 23 21
2017 Non-Aboriginal 10 19 33 18 12 3 5 33 32 655
2014 Aboriginal 15 24 19 20 0 6 16 26 50 20
2014 Non-Aboriginal 8 17 34 21 12 2 6 36 27 677
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 82 14 0 0 5 0 0 95 5 21
2017 Non-Aboriginal 72 18 3 2 2 0 2 93 4 658
2014 Aboriginal 81 14 0 5 0 0 0 95 5 20
2014 Non-Aboriginal 73 16 3 3 3 0 2 91 6 677
2011 Aboriginal 68 12 10 4 0 0 6 85 4 21
2011 Non-Aboriginal 68 17 4 4 3 0 3 89 7 697
2008 Aboriginal 82 18 0 0 0 0 0 100 0 11
2008 Non-Aboriginal 70 13 4 3 3 1 6 89 6 635

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 34 26 28 5 0 6 0 65 5 21
2017 Non-Aboriginal 28 33 13 10 4 7 4 69 16 656
2014 Aboriginal 25 33 32 0 10 0 0 58 10 20
2014 Non-Aboriginal 32 34 15 9 4 3 3 70 14 678

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 51 36 0 4 4 5 0 91 9 21
2017 Non-Aboriginal 46 31 8 8 5 1 0 78 13 658
2014 Aboriginal 49 25 5 6 16 0 0 74 21 20
2014 Non-Aboriginal 52 29 9 7 3 1 0 81 10 678

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 48 22 14 12 4 0 0 70 16 21
2017 Non-Aboriginal 34 37 10 11 5 2 0 72 17 657
2014 Aboriginal 36 34 0 19 12 0 0 69 31 20
2014 Non-Aboriginal 29 42 12 12 4 1 1 72 16 677
2011 Aboriginal 40 27 10 10 8 6 0 71 19 21
2011 Non-Aboriginal 30 35 13 13 6 1 1 67 20 699
2008 Aboriginal 19 36 8 0 8 19 10 78 11 11
2008 Non-Aboriginal 31 37 12 13 5 1 1 70 18 632

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 41 30 9 6 9 5 0 74 16 21
2017 Non-Aboriginal 27 30 12 12 7 11 2 65 21 655
2014 Aboriginal 29 36 13 5 17 0 0 65 22 20
2014 Non-Aboriginal 30 28 16 11 7 7 1 63 20 678
2011 Aboriginal 41 6 14 14 19 6 0 49 36 21
2011 Non-Aboriginal 25 27 13 13 13 7 1 57 28 698
2008 Aboriginal 29 8 16 10 8 29 0 52 26 11
2008 Non-Aboriginal 30 26 14 11 9 7 2 62 22 632

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 26 18 17 10 9 13 6 54 25 21
2017 Non-Aboriginal 11 24 18 15 11 18 4 45 33 655
2014 Aboriginal 15 10 13 5 46 0 12 28 57 20
2014 Non-Aboriginal 16 25 19 15 12 11 2 47 32 678

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 61 39 0 0 0 0 0 100 0 21
2017 Non-Aboriginal 50 36 7 4 2 0 0 87 6 654
2014 Aboriginal 40 40 13 6 0 0 0 81 6 20
2014 Non-Aboriginal 47 39 7 6 1 0 0 86 8 677
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 36 55 5 0 0 0 4 94 0 21
2017 Non-Aboriginal 38 37 11 8 4 1 1 77 13 657
2014 Aboriginal 15 42 30 13 0 0 0 57 13 20
2014 Non-Aboriginal 37 35 12 9 6 0 1 73 15 678
2011 Aboriginal 49 33 6 4 8 0 0 82 12 21
2011 Non-Aboriginal 33 33 15 11 7 0 1 67 18 699
2008 Aboriginal 65 10 0 16 0 9 0 83 17 11
2008 Non-Aboriginal 35 31 14 10 9 1 1 67 19 633

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 55 27 8 5 0 4 0 86 6 21
2017 Non-Aboriginal 47 31 9 6 3 3 1 81 9 657
2014 Aboriginal 42 19 16 13 10 0 0 61 23 20
2014 Non-Aboriginal 47 31 11 5 3 2 1 80 8 678
2011 Aboriginal 54 34 0 4 8 0 0 88 12 21
2011 Non-Aboriginal 38 33 14 7 5 2 1 73 13 699
2008 Aboriginal 57 18 8 0 8 9 0 83 9 11
2008 Non-Aboriginal 43 27 14 5 7 4 1 73 13 634

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 47 35 10 4 0 0 4 86 4 21
2017 Non-Aboriginal 45 35 8 7 4 1 1 81 10 656
2014 Aboriginal 37 35 10 8 10 0 0 72 17 20
2014 Non-Aboriginal 44 32 12 8 3 0 0 77 12 677
2011 Aboriginal 40 34 4 8 14 0 0 74 22 21
2011 Non-Aboriginal 37 35 10 11 5 0 1 73 17 697
2008 Aboriginal 57 26 9 0 8 0 0 83 8 11
2008 Non-Aboriginal 39 32 10 8 7 1 0 73 16 634

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 82 9 0 0 5 0 4 95 5 21
2017 Non-Aboriginal 81 13 2 2 1 0 2 95 3 652
2014 Aboriginal 84 12 0 5 0 0 0 95 5 20
2014 Non-Aboriginal 78 11 4 2 2 1 2 92 4 678
2011 Aboriginal 77 14 0 0 4 0 6 96 4 21
2011 Non-Aboriginal 77 12 4 1 2 0 3 92 4 698
2008 Aboriginal 92 8 0 0 0 0 0 100 0 11
2008 Non-Aboriginal 81 9 3 2 1 0 4 94 3 629

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 64 27 0 8 0 0 0 92 8 21
2017 Non-Aboriginal 57 26 7 2 2 4 3 88 4 656
2014 Aboriginal 51 22 6 0 11 6 4 81 12 19
2014 Non-Aboriginal 51 22 8 6 4 3 6 81 11 678
2011 Aboriginal 69 18 4 0 9 0 0 87 9 20
2011 Non-Aboriginal 44 28 9 6 5 2 6 78 12 697

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 71 14 10 0 0 4 0 89 0 21
2017 Non-Aboriginal 57 27 5 5 4 1 0 86 9 658

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 60 22 9 0 0 9 0 90 0 21
2017 Non-Aboriginal 57 24 8 5 4 2 0 83 9 658

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 52 29 18 0 0 0 0 82 0 21
2017 Non-Aboriginal 54 26 9 6 4 0 0 80 10 656
2014 Aboriginal 49 28 6 8 9 0 0 77 17 20
2014 Non-Aboriginal 50 30 10 6 4 1 0 80 10 678
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-Aboriginal 31 31 9 12 4 5 8 71 19 130
2014 Non-Aboriginal 30 42 11 10 3 2 1 76 13 129

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 30 25 23 13 0 9 0 61 14 21
2017 Non-Aboriginal 29 35 15 8 6 7 0 69 15 657
2014 Aboriginal 18 47 10 14 5 6 0 69 20 20
2014 Non-Aboriginal 26 33 17 10 4 10 0 65 16 678
2011 Aboriginal 20 34 10 23 13 0 0 54 36 21
2011 Non-Aboriginal 19 30 22 9 11 8 1 54 22 698

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 35 18 18 19 5 5 0 56 25 21
2017 Non-Aboriginal 23 34 15 17 8 3 0 59 25 656
2014 Aboriginal 18 42 21 0 12 0 6 64 13 20
2014 Non-Aboriginal 21 31 19 16 8 4 0 55 26 677
2011 Aboriginal 28 22 16 6 24 4 0 52 31 20
2011 Non-Aboriginal 16 31 21 13 14 4 1 50 28 695
2008 Aboriginal 47 18 18 0 17 0 0 65 17 11
2008 Non-Aboriginal 22 30 21 11 9 5 1 55 22 632

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 26 23 22 12 17 0 0 49 29 21
2017 Non-Aboriginal 16 32 17 19 9 7 0 52 30 656
2014 Aboriginal 25 26 21 20 8 0 0 51 28 20
2014 Non-Aboriginal 14 26 22 19 11 8 0 44 32 676
2011 Aboriginal 20 24 10 30 8 9 0 48 41 21
2011 Non-Aboriginal 10 31 22 18 11 8 0 44 32 697
2008 Aboriginal 29 26 28 0 8 9 0 60 9 11
2008 Non-Aboriginal 14 27 21 18 9 10 0 46 30 633

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 41 9 14 12 15 9 0 54 30 21
2017 Non-Aboriginal 20 33 15 12 11 8 0 58 26 658
2014 Aboriginal 30 19 22 4 20 6 0 52 25 20
2014 Non-Aboriginal 17 28 18 16 12 9 0 49 31 677
2011 Aboriginal 20 17 25 16 14 9 0 40 32 21
2011 Non-Aboriginal 13 30 18 13 16 10 0 48 32 697
2008 Aboriginal 19 46 0 18 17 0 0 65 35 11
2008 Non-Aboriginal 16 27 18 15 12 12 0 50 30 632

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 26 24 18 7 16 9 0 55 25 21
2017 Non-Aboriginal 15 36 15 19 10 5 0 54 30 656
2014 Aboriginal 26 26 16 12 19 0 0 52 31 20
2014 Non-Aboriginal 15 31 20 18 12 5 0 48 31 676
2011 Aboriginal 16 17 29 15 23 0 0 33 39 21
2011 Non-Aboriginal 12 37 17 18 12 3 0 51 31 698
2008 Aboriginal 27 10 36 8 19 0 0 37 27 11
2008 Non-Aboriginal 17 36 15 19 10 4 0 54 30 633
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 40 46 4 9 0 0 0 86 9 21
2017 Non-Aboriginal 27 44 14 8 5 1 0 72 13 654
2014 Aboriginal 35 40 9 12 5 0 0 74 16 20
2014 Non-Aboriginal 26 42 16 9 5 2 0 69 14 677
2011 Aboriginal 29 41 14 10 6 0 0 70 16 21
2011 Non-Aboriginal 26 40 18 10 6 1 0 66 16 694

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 54 32 4 5 0 4 0 90 6 21
2017 Non-Aboriginal 41 41 10 4 1 3 0 84 6 656
2014 Aboriginal 57 10 27 6 0 0 0 68 6 20
2014 Non-Aboriginal 39 42 11 3 1 3 0 84 4 677
2011 Aboriginal 25 51 4 14 0 0 6 81 15 21
2011 Non-Aboriginal 36 36 15 6 2 4 1 75 8 694

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 44 43 4 4 0 4 0 91 4 21
2017 Non-Aboriginal 43 35 12 6 3 2 0 79 9 656
2014 Aboriginal 31 32 12 8 12 0 6 67 21 20
2014 Non-Aboriginal 38 37 10 7 3 3 1 79 10 678
2011 Aboriginal 25 26 10 25 14 0 0 51 39 21
2011 Non-Aboriginal 35 34 11 10 5 4 1 72 16 695
2008 Aboriginal 47 16 0 0 27 0 10 70 30 11
2008 Non-Aboriginal 41 34 11 6 4 4 1 78 11 634

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 37 35 23 5 0 0 0 72 5 21
2017 Non-Aboriginal 30 39 15 7 3 5 1 73 11 655
2014 Aboriginal 18 30 19 0 27 6 0 51 29 20
2014 Non-Aboriginal 19 35 22 10 6 7 1 58 18 676
2011 Aboriginal 28 24 19 10 12 6 0 56 24 21
2011 Non-Aboriginal 18 35 21 12 7 5 1 57 21 699

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 32 12 15 11 12 18 0 54 28 21
2017 Non-Aboriginal 22 28 16 12 9 10 3 57 25 656
2014 Aboriginal 5 20 8 10 51 0 6 26 65 20
2014 Non-Aboriginal 17 25 15 14 12 12 5 50 32 677
2011 Aboriginal 10 9 17 29 25 4 6 21 60 21
2011 Non-Aboriginal 13 19 19 14 16 12 6 39 37 699

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 76 5 9 0 5 0 4 85 5 21
2017 Non-Aboriginal 67 18 6 3 1 2 3 89 4 656
2014 Aboriginal 74 22 4 0 0 0 0 96 0 20
2014 Non-Aboriginal 59 23 6 3 3 2 4 87 6 677

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 70 20 6 0 4 0 0 90 4 21
2017 Non-Aboriginal 69 19 4 1 1 3 2 94 2 654
2014 Aboriginal 80 0 9 0 6 5 0 84 6 20
2014 Non-Aboriginal 67 19 4 2 2 4 3 92 4 678
2011 Aboriginal 67 12 6 10 0 6 0 84 10 21
2011 Non-Aboriginal 64 20 7 2 1 3 2 89 4 698
2008 Aboriginal 65 16 9 10 0 0 0 81 10 11
2008 Non-Aboriginal 72 14 7 2 2 2 2 90 4 633

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 43 19 13 15 5 0 4 65 21 21
2017 Non-Aboriginal 22 32 19 13 9 5 1 56 23 655
2014 Aboriginal 21 15 20 18 22 0 4 37 41 20
2014 Non-Aboriginal 19 29 19 14 12 5 2 52 28 678
2011 Aboriginal 24 29 17 14 15 0 0 53 30 21
2011 Non-Aboriginal 15 28 17 18 18 3 2 45 38 698
2008 Aboriginal 39 18 24 0 19 0 0 57 19 11
2008 Non-Aboriginal 18 28 18 17 13 4 1 48 33 632

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 28 4 10 28 14 15 0 38 50 21
2017 Non-Aboriginal 16 24 17 17 20 3 4 43 39 657
2014 Aboriginal 11 14 10 20 31 10 4 29 60 20
2014 Non-Aboriginal 14 22 16 18 23 3 4 39 44 678
2011 Aboriginal 9 19 4 28 34 0 6 30 65 21
2011 Non-Aboriginal 11 20 17 19 27 1 5 33 50 698
2008 Aboriginal 21 10 10 40 19 0 0 31 59 11
2008 Non-Aboriginal 12 25 15 18 22 4 4 41 43 634

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 38 13 36 4 0 5 4 56 5 21
2017 Non-Aboriginal 23 37 19 11 6 5 0 63 17 656

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 40 38 13 0 0 5 4 85 0 21
2017 Non-Aboriginal 40 33 14 3 3 6 0 78 7 653
2014 Aboriginal 41 29 5 9 10 6 0 74 21 20
2014 Non-Aboriginal 43 34 11 4 3 4 0 81 7 678

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 44 51 0 5 0 0 0 95 5 21
2017 Non-Aboriginal 39 39 11 5 2 2 0 81 8 658
2014 Aboriginal 54 23 5 6 6 6 0 82 12 20
2014 Non-Aboriginal 43 35 10 6 2 2 0 80 9 677
2011 Aboriginal 29 28 15 20 8 0 0 57 28 21
2011 Non-Aboriginal 30 41 14 7 6 2 0 72 14 698

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 56 25 19 0 0 0 0 81 0 21
2017 Non-Aboriginal 47 37 7 5 3 0 0 85 8 656
2014 Aboriginal 51 39 0 4 6 0 0 91 9 20
2014 Non-Aboriginal 51 35 7 5 2 0 0 86 7 678
2011 Aboriginal 37 37 10 9 8 0 0 74 17 21
2011 Non-Aboriginal 36 39 12 8 5 1 0 76 13 696
2008 Aboriginal 57 16 10 8 9 0 0 73 17 11
2008 Non-Aboriginal 40 37 11 7 5 1 0 77 12 635

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 54 22 19 5 0 0 0 76 5 21
2017 Non-Aboriginal 37 31 18 9 5 1 0 69 13 657
2014 Aboriginal 35 23 17 8 17 0 0 58 25 20
2014 Non-Aboriginal 32 36 15 11 5 1 0 68 16 678
2011 Aboriginal 30 43 10 0 17 0 0 74 17 21
2011 Non-Aboriginal 24 34 22 13 6 1 0 59 19 698

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 48 37 9 0 5 0 0 85 5 21
2017 Non-Aboriginal 38 35 13 8 5 1 0 74 13 654
2014 Aboriginal 35 23 17 13 12 0 0 58 25 20
2014 Non-Aboriginal 33 37 13 12 4 0 0 70 16 677
2011 Aboriginal 20 43 14 6 17 0 0 64 22 21
2011 Non-Aboriginal 26 39 17 12 6 0 0 65 18 700
2008 Aboriginal 57 10 25 0 8 0 0 67 8 11
2008 Non-Aboriginal 32 38 13 11 5 1 0 72 15 635

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 48 32 4 12 0 4 0 84 12 21
2017 Non-Aboriginal 32 30 18 9 6 3 1 65 16 656
2014 Aboriginal 34 16 15 15 15 5 0 52 32 20
2014 Non-Aboriginal 32 24 19 13 8 5 1 59 22 677
2011 Aboriginal 39 22 14 4 17 5 0 64 22 21
2011 Non-Aboriginal 26 28 18 12 11 4 1 57 24 697
2008 Aboriginal 39 18 35 0 8 0 0 57 8 11
2008 Non-Aboriginal 29 26 15 12 9 5 4 61 23 634
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Aboriginal 13 55 32 21
2017 Non-Aboriginal 23 40 37 658
2014 Aboriginal 18 36 46 20
2014 Non-Aboriginal 26 39 35 678
2011 Aboriginal 25 42 34 21
2011 Non-Aboriginal 32 33 35 698

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Non-Aboriginal 17 15 44 5 12 7 158
2014 Non-Aboriginal 19 15 40 8 9999 18 177
2011 Non-Aboriginal 19 15 48 8 9999 10 226
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-Aboriginal 14 86 655
2014 Aboriginal 47 53 20
2014 Non-Aboriginal 17 83 677

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 48 92
2014 Non-Aboriginal 55 116

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 58 92
2014 Non-Aboriginal 46 116

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 9 92
2014 Non-Aboriginal 9 116

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 92

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 9 92
2014 Non-Aboriginal 5 116

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 7 92
2014 Non-Aboriginal 5 116

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 41 92
2014 Non-Aboriginal 33 116

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 40 92
2014 Non-Aboriginal 30 116

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 33 92
2014 Non-Aboriginal 29 116

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 43 92
2014 Non-Aboriginal 35 116

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 26 92
2014 Non-Aboriginal 19 116

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 60 92
2014 Non-Aboriginal 53 116

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 39 92
2014 Non-Aboriginal 36 116

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 8 92
2014 Non-Aboriginal 8 116

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 15 92
2014 Non-Aboriginal 9 116

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 44 92
2014 Non-Aboriginal 32 116

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 19 92
2014 Non-Aboriginal 27 116

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 21 92
2014 Non-Aboriginal 14 116

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 54 91
2014 Non-Aboriginal 56 116

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 35 91
2014 Non-Aboriginal 28 116

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 13 91
2014 Non-Aboriginal 19 116

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 25 91
2014 Non-Aboriginal 16 116

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 11 91

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 7 91
2014 Non-Aboriginal 5 116

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 11 91
2014 Non-Aboriginal 19 116

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 11 91
2014 Non-Aboriginal 9 116

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 18 91
2014 Non-Aboriginal 23 116

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 17 85
2014 Non-Aboriginal 14 110

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 15 85
2014 Non-Aboriginal 16 110

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 10 85
2014 Non-Aboriginal 14 110

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 8 85
2014 Non-Aboriginal 7 110

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 15 85
2014 Non-Aboriginal 11 110

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 15 85
2014 Non-Aboriginal 13 110

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 10 85
2014 Non-Aboriginal 14 110

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 11 85
2014 Non-Aboriginal 10 110

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 30 85
2014 Non-Aboriginal 17 110

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 6 85
2014 Non-Aboriginal 6 110

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 36 85
2014 Non-Aboriginal 39 110

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 40 85
2014 Non-Aboriginal 46 110

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 17 85
2014 Non-Aboriginal 14 110

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-Aboriginal 87 13 92

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 28 14 35 4 0 9 9 52 5 21
2017 Non-Aboriginal 19 19 17 5 5 27 7 58 17 658
2014 Aboriginal 15 25 34 0 16 10 0 44 17 20
2014 Non-Aboriginal 15 17 18 7 4 31 7 53 18 678

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 45 19 22 4 0 9 0 71 5 20
2017 Non-Aboriginal 30 34 16 5 4 10 1 72 10 653
2014 Aboriginal 29 21 31 4 10 6 0 53 14 20
2014 Non-Aboriginal 24 29 18 7 3 17 2 65 12 678
2011 Aboriginal 26 27 25 4 13 4 0 55 18 20
2011 Non-Aboriginal 29 36 18 7 3 6 0 69 11 695
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 30 42 13 0 0 0 15 85 0 21
2017 Non-Aboriginal 21 45 10 8 4 2 10 75 13 658
2014 Aboriginal 38 37 12 6 0 0 8 81 6 20
2014 Non-Aboriginal 23 42 12 6 3 2 12 76 10 678
2011 Aboriginal 29 61 0 0 0 0 10 100 0 20
2011 Non-Aboriginal 20 44 11 6 1 1 17 78 9 699
2008 Aboriginal 27 46 0 0 19 0 8 80 20 11
2008 Non-Aboriginal 21 43 10 5 2 1 17 78 9 633

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 23 24 19 6 0 16 11 66 9 21
2017 Non-Aboriginal 9 23 20 10 5 21 12 48 22 658
2014 Aboriginal 10 21 30 0 12 16 12 43 16 20
2014 Non-Aboriginal 10 21 19 11 7 18 15 45 26 678
2011 Aboriginal 4 27 22 23 0 8 15 41 30 21
2011 Non-Aboriginal 8 21 23 8 6 17 18 44 22 698

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 47 20 9 0 0 4 19 88 0 21
2017 Non-Aboriginal 39 31 7 2 1 10 11 87 4 658
2014 Aboriginal 42 29 6 10 0 6 8 82 11 20
2014 Non-Aboriginal 36 27 9 3 2 8 14 81 6 675
2011 Aboriginal 53 6 5 10 8 10 10 72 22 21
2011 Non-Aboriginal 34 29 11 2 1 6 17 81 4 699
2008 Aboriginal 27 38 0 8 0 19 8 89 11 11
2008 Non-Aboriginal 30 34 8 2 2 9 17 85 5 634

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 54 5 9 5 0 11 15 80 7 21
2017 Non-Aboriginal 31 29 9 5 3 13 10 78 10 653
2014 Aboriginal 32 32 12 10 0 6 8 74 12 20
2014 Non-Aboriginal 27 27 13 5 4 12 13 72 11 677
2011 Aboriginal 31 17 14 15 8 4 10 56 27 21
2011 Non-Aboriginal 24 29 14 3 4 10 16 72 10 697
2008 Aboriginal 39 36 0 0 8 9 8 90 10 11
2008 Non-Aboriginal 29 29 11 4 3 8 17 77 9 634
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-Aboriginal 7 93 655
2014 Non-Aboriginal 5 95 677

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 30 47
2014 Non-Aboriginal 19 36

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 82 47
2014 Non-Aboriginal 85 36

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 47
2014 Non-Aboriginal 0 36

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 25 47
2014 Non-Aboriginal 21 36

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 24 47
2014 Non-Aboriginal 22 36

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 13 47
2014 Non-Aboriginal 21 36

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 35 47
2014 Non-Aboriginal 18 36

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 21 47

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 14 47
2014 Non-Aboriginal 27 36

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 13 47
2014 Non-Aboriginal 23 36

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 47
2014 Non-Aboriginal 0 36

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 22 47
2014 Non-Aboriginal 34 36

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 33 47
2014 Non-Aboriginal 29 35

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 25 47
2014 Non-Aboriginal 22 35

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 12 47
2014 Non-Aboriginal 17 35

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 36 47
2014 Non-Aboriginal 40 35

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 13 46
2014 Non-Aboriginal 18 34

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 33 46
2014 Non-Aboriginal 32 34

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 37 46
2014 Non-Aboriginal 54 34

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 46
2014 Non-Aboriginal 0 34

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 42 46
2014 Non-Aboriginal 60 34

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 26 46

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-Aboriginal 92 8 47

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 31 9 35 0 0 26 0 53 0 21
2017 Non-Aboriginal 20 17 17 3 3 33 7 61 10 657
2014 Aboriginal 19 14 19 9 6 20 12 50 22 20
2014 Non-Aboriginal 19 15 18 3 2 36 7 59 9 677

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 45 24 16 0 0 16 0 81 0 21
2017 Non-Aboriginal 33 33 13 3 3 13 2 78 7 656
2014 Aboriginal 25 30 24 4 6 12 0 62 11 20
2014 Non-Aboriginal 31 26 18 3 2 19 1 71 7 678
2011 Aboriginal 29 25 34 0 8 4 0 56 8 21
2011 Non-Aboriginal 33 35 17 4 2 8 0 75 7 698
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 35 11 19 16 14 0 4 48 31 21
2017 Non-Aboriginal 16 24 21 14 23 1 2 41 38 656

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 27 29 17 13 15 0 0 55 28 21
2017 Non-Aboriginal 14 23 27 17 16 1 2 38 34 656

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 35 38 0 11 15 0 0 74 26 20
2017 Non-Aboriginal 21 31 21 11 12 0 3 54 24 657

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 20 26 14 19 21 0 0 45 41 21
2017 Non-Aboriginal 14 20 26 18 20 1 1 35 39 655

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 36 16 10 13 0 0 26 70 17 21
2017 Non-Aboriginal 39 22 14 6 7 1 10 69 15 654

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 50 18 18 4 5 0 4 71 10 21
2017 Non-Aboriginal 28 26 22 13 7 1 2 56 21 652

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 46 31 18 5 0 0 0 77 5 21
2017 Non-Aboriginal 27 31 21 11 6 1 3 60 18 652

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 19 35 29 14 3 0 0 54 17 21
2017 Non-Aboriginal 23 31 21 15 8 0 2 55 23 652

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 27 35 25 4 5 0 4 64 10 21
2017 Non-Aboriginal 32 30 21 9 5 2 2 64 15 653

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 36 34 21 0 5 0 4 72 6 21
2017 Non-Aboriginal 31 31 20 10 4 1 2 64 15 647

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 63 4 23 0 0 0 9 75 0 21
2017 Non-Aboriginal 53 26 12 5 2 0 2 80 7 655

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 82 5 0 5 0 0 8 94 6 21
2017 Non-Aboriginal 73 12 6 2 3 0 4 89 6 654

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 74 17 9 0 0 0 0 91 0 21
2017 Non-Aboriginal 56 26 9 3 3 0 3 84 6 656

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 65 16 14 0 0 0 4 85 0 21
2017 Non-Aboriginal 59 23 7 3 4 0 2 85 8 654

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 60 10 10 4 0 0 15 83 5 21
2017 Non-Aboriginal 55 13 6 1 2 0 24 88 4 656

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 85 4 0 7 0 4 0 93 7 20
2017 Non-Aboriginal 61 19 9 3 2 0 7 86 5 650

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 70 4 4 12 5 0 4 78 18 21
2017 Non-Aboriginal 52 19 10 5 9 1 4 74 15 657

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 61 26 5 0 0 0 8 95 0 21
2017 Non-Aboriginal 49 28 12 3 3 0 5 81 6 654

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 22 28 45 4 0 0 0 50 4 21
2017 Non-Aboriginal 11 27 40 15 6 0 1 39 21 656

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 0 25 41 24 6 0 4 31 26 21
2017 Non-Aboriginal 7 21 40 22 8 0 1 31 29 656

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 21 34 23 14 4 3 0 57 19 21
2017 Non-Aboriginal 17 38 17 12 8 7 0 60 21 656

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 16 39 29 11 6 0 0 55 16 20
2017 Non-Aboriginal 18 38 18 16 8 3 0 57 25 656
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Aboriginal 30 70 21
2017 Non-Aboriginal 18 82 656
2014 Non-Aboriginal 14 86 675

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-Aboriginal 80 20 118
2014 Non-Aboriginal 80 20 94

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-Aboriginal 59 31 5 3 1 0 1 91 4 95
2014 Non-Aboriginal 52 33 4 7 4 0 0 85 11 76
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 28 30 9 15 10 4 4 30 70 21
2017 Non-Aboriginal 22 22 21 12 17 5 1 23 77 657

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 20 12
2017 Non-Aboriginal 25 472

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 36 12
2017 Non-Aboriginal 34 472

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 7 12
2017 Non-Aboriginal 19 472

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 43 12
2017 Non-Aboriginal 39 472

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 9 12
2017 Non-Aboriginal 8 472

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 56 12
2017 Non-Aboriginal 48 472

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Aboriginal 0 42 33 0 9 16 12
2017 Non-Aboriginal 6 51 18 9 4 12 455

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 26 0 16 5 40 0 13 30 52 13
2017 Non-Aboriginal 10 24 14 18 22 3 9 39 45 475

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 8 0 16 23 53 0 0 8 76 13
2017 Non-Aboriginal 2 9 12 14 55 3 6 12 75 475
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