2017 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	47	5	10	3	82	12	268
2017	Female gender	31	52	4	9	3	83	12	404
2014	Male gender	40	42	4	10	3	82	13	257
2014	Female gender	39	47	5	6	3	86	9	438
2011	Male gender	35	45	5	11	4	80	14	251
2011	Female gender	37	51	3	9	1	87	10	415
2008	Male gender	35	49	5	9	2	83	11	243
2008	Female gender	44	43	4	6	3	86	10	388

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	71	25	3	1	0	0	1	97	1	266
2017	Female gender	68	26	1	3	1	0	0	95	4	403
2014	Male gender	71	18	4	4	1	1	1	91	5	257
2014	Female gender	75	18	3	4	1	0	0	92	5	438
2011	Male gender	68	23	3	3	2	1	1	93	4	252
2011	Female gender	72	20	2	3	1	1	0	93	4	416
2008	Male gender	76	16	3	4	1	0	0	92	5	243
2008	Female gender	78	18	1	2	0	0	1	97	2	387

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	68	20	4	6	1	1	89	7	266
2017	Female gender	69	22	3	4	1	0	92	5	404
2014	Male gender	64	24	4	5	2	1	89	8	256
2014	Female gender	69	20	3	6	2	0	89	8	437
2011	Male gender	68	19	3	5	5	1	88	10	251
2011	Female gender	67	19	6	5	2	1	87	7	417
2008	Male gender	66	19	4	7	3	1	86	11	243
2008	Female gender	67	19	5	7	2	1	86	9	387

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	34	4	12	4	80	16	268
2017	Female gender	42	39	5	10	5	81	15	404
2014	Male gender	45	31	8	11	6	76	17	256
2014	Female gender	44	32	7	11	6	77	16	437
2011	Male gender	43	37	8	7	5	80	13	251
2011	Female gender	41	38	9	7	5	80	12	414

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	39	10	9	4	1	0	77	13	268
2017	Female gender	30	44	11	11	4	0	1	75	14	403
2014	Male gender	35	38	13	9	5	0	0	73	14	257
2014	Female gender	30	41	13	11	4	0	0	71	16	437
2011	Male gender	33	38	12	9	6	1	1	72	16	252
2011	Female gender	28	37	14	14	6	0	1	66	20	416
2008	Male gender	33	37	14	11	3	0	1	71	14	243
2008	Female gender	34	38	13	9	6	0	1	72	15	388

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	48	33	10	7	2	81	9	265
2017	Female gender	49	36	6	7	2	86	9	403
2014	Male gender	45	33	13	5	3	79	8	257
2014	Female gender	42	36	10	8	3	78	11	438
2011	Male gender	44	37	9	5	4	82	9	252
2011	Female gender	43	33	10	8	5	76	13	416
2008	Male gender	42	36	12	5	5	78	10	243
2008	Female gender	43	36	8	10	3	79	13	388

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	53	31	7	5	3	0	85	8	265
2017	Female gender	55	29	5	6	4	0	85	10	403
2014	Male gender	49	35	7	5	4	0	84	9	257
2014	Female gender	49	33	7	7	4	0	82	11	437
2011	Male gender	48	34	8	3	5	1	83	8	252
2011	Female gender	43	34	8	8	6	0	77	15	415
2008	Male gender	48	32	8	5	6	0	81	11	243
2008	Female gender	44	36	9	6	5	0	81	11	388

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	45	40	8	5	0	1	86	6	264
2017	Female gender	44	37	9	8	2	0	81	10	402
2014	Male gender	46	35	11	5	2	0	82	7	256
2014	Female gender	41	39	10	9	2	0	80	11	438

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	38	9	8	4	0	1	78	12	266
2017	Female gender	41	33	9	10	6	0	1	75	16	401
2014	Male gender	44	29	10	9	6	0	1	74	15	256
2014	Female gender	38	31	12	11	6	0	2	70	17	438
2011	Male gender	30	35	16	9	8	1	0	65	18	251
2011	Female gender	37	37	10	9	5	1	1	75	15	417

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	21	21	13	8	14	4	19	54	29	266
2017	Female gender	22	19	10	11	20	3	15	50	38	401
2014	Male gender	27	16	11	8	18	2	18	53	33	257
2014	Female gender	24	18	12	12	15	3	16	52	34	436
2011	Male gender	21	19	8	8	19	2	23	54	36	252
2011	Female gender	28	22	10	11	13	2	14	60	29	415
2008	Male gender	26	16	14	12	8	3	19	55	26	243
2008	Female gender	30	19	11	9	10	4	17	62	24	388

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	43	9	5	2	84	7	268
2017	Female gender	41	42	8	5	4	84	9	400
2014	Male gender	35	42	13	6	3	78	10	257
2014	Female gender	38	42	10	7	3	80	10	438
2011	Male gender	39	39	11	6	5	77	12	250
2011	Female gender	35	41	11	9	5	76	14	416
2008	Male gender	42	33	15	5	6	75	10	242
2008	Female gender	43	34	12	6	4	77	11	384

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	36	13	14	7	1	0	65	22	268
2017	Female gender	28	35	9	15	13	0	0	63	28	401
2014	Male gender	24	37	14	17	8	0	0	61	26	257
2014	Female gender	25	37	18	10	11	0	0	61	21	438
2011	Male gender	18	35	17	15	14	0	1	53	29	252
2011	Female gender	20	35	15	17	12	0	0	56	29	415

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	49	11	7	4	1	0	78	11	267
2017	Female gender	36	44	11	5	4	0	0	80	9	401

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	42	9	3	1	1	87	4	266
2017	Female gender	48	39	6	4	2	0	88	6	401
2014	Male gender	53	32	8	2	3	1	86	5	257
2014	Female gender	50	37	7	3	2	0	87	6	437
2011	Male gender	46	38	9	3	3	0	84	7	251
2011	Female gender	44	36	8	7	4	1	81	11	416
2008	Male gender	51	36	5	5	3	0	87	8	242
2008	Female gender	54	35	7	2	1	1	90	3	386

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	39	10	11	5	1	0	74	16	267
2017	Female gender	32	36	9	11	12	0	0	68	23	399

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	57	31	9	2	1	0	88	3	267
2017	Female gender	59	35	5	2	0	0	94	2	400
2014	Male gender	63	26	7	2	2	1	89	4	257
2014	Female gender	65	27	6	1	1	0	92	2	437
2011	Male gender	60	31	6	2	2	0	91	3	249
2011	Female gender	63	25	8	3	1	0	88	4	415

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	47	9	6	6	1	0	78	13	267
2017	Female gender	33	37	11	11	7	0	0	70	19	402
2014	Male gender	25	40	14	13	8	1	0	65	21	256
2014	Female gender	25	44	11	13	7	0	0	70	20	438
2011	Male gender	25	43	12	10	9	0	0	68	20	248
2011	Female gender	28	37	11	13	9	0	1	66	23	417

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	39	12	8	4	1	76	12	267
2017	Female gender	35	35	12	13	4	0	71	17	403
2014	Male gender	25	39	18	10	8	0	64	18	257
2014	Female gender	32	34	15	11	6	1	67	18	436

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	42	15	10	3	0	72	12	266
2017	Female gender	33	35	10	15	8	0	68	22	403
2014	Male gender	32	40	12	10	7	0	71	16	257
2014	Female gender	31	35	17	9	7	0	67	16	438
2011	Male gender	31	40	13	11	5	1	72	16	250
2011	Female gender	33	39	12	10	5	0	72	15	416

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	42	43	8	5	3	0	85	7	267
2017	Female gender	45	42	7	5	1	0	87	6	401
2014	Male gender	42	40	10	4	4	0	82	8	257
2014	Female gender	47	34	11	4	2	1	83	6	437
2011	Male gender	45	38	10	3	5	0	82	8	252
2011	Female gender	40	41	10	6	3	0	81	9	417
2008	Male gender	45	38	11	3	4	0	82	7	242
2008	Female gender	49	34	9	5	3	0	84	8	388

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	33	14	7	5	0	74	12	267
2017	Female gender	32	37	17	9	4	1	70	13	401
2014	Male gender	46	24	15	10	5	1	70	15	256
2014	Female gender	40	34	16	5	6	0	74	10	438
2011	Male gender	31	33	17	12	7	0	64	19	251
2011	Female gender	40	29	16	8	6	0	70	14	416
2008	Male gender	31	34	19	10	4	1	66	14	243
2008	Female gender	35	33	17	8	6	1	68	14	386

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	24	38	17	8	3	2	26	34	265
2017	Female gender	13	21	35	16	9	2	4	26	37	400
2014	Male gender	6	16	40	24	9	1	4	34	24	256
2014	Female gender	6	22	32	25	11	1	3	37	29	437
2011	Male gender	11	25	30	18	11	1	3	31	38	252
2011	Female gender	11	25	29	20	11	1	4	32	38	415
2008	Male gender	9	23	32	20	11	2	4	33	34	243
2008	Female gender	13	21	33	19	8	1	4	29	36	386

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	25	29	17	11	4	4	31	38	266
2017	Female gender	15	19	27	19	11	4	5	33	37	400
2014	Male gender	13	22	29	20	11	3	3	33	37	257
2014	Female gender	9	20	30	21	13	4	4	36	32	438
2011	Male gender	14	21	27	20	13	1	4	35	37	251
2011	Female gender	13	19	28	21	13	2	3	36	34	416
2008	Male gender	11	16	33	21	12	1	6	36	29	240
2008	Female gender	12	18	30	17	13	4	5	34	33	384

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	13	29	24	14	6	6	43	23	265
2017	Female gender	10	14	29	19	13	3	11	38	28	401
2014	Male gender	12	16	28	22	9	3	10	35	32	256
2014	Female gender	7	17	27	23	14	3	8	42	28	438
2011	Male gender	12	19	30	16	12	2	10	32	35	252
2011	Female gender	11	20	27	21	10	3	8	36	35	414
2008	Male gender	9	21	30	19	13	3	6	35	32	241
2008	Female gender	9	19	30	20	12	2	7	36	31	384

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	6	16	26	33	14	3	2	50	23	264
2017	Female gender	10	17	29	25	14	1	3	41	29	399
2014	Male gender	5	17	30	29	16	0	3	46	22	255
2014	Female gender	8	12	31	30	15	1	3	47	21	436
2011	Male gender	7	14	34	25	13	1	5	41	23	251
2011	Female gender	7	14	35	28	11	1	5	41	22	413
2008	Male gender	4	15	35	23	19	1	2	43	20	241
2008	Female gender	6	14	36	24	14	1	5	40	21	382

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	23	27	20	11	3	3	33	38	265
2017	Female gender	21	22	26	14	12	1	4	27	46	398
2014	Male gender	15	21	32	18	12	0	2	31	37	256
2014	Female gender	15	20	30	19	11	1	4	31	37	437
2011	Male gender	15	21	31	13	12	3	5	27	40	252
2011	Female gender	16	20	29	19	10	1	6	31	38	412
2008	Male gender	11	22	29	18	16	1	4	35	34	240
2008	Female gender	11	22	28	20	12	1	5	34	36	384

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	15	19	29	18	13	4	3	33	37	264
2017	Female gender	14	22	27	18	11	4	4	31	40	402
2014	Male gender	15	18	28	21	12	2	4	35	35	257
2014	Female gender	12	20	25	21	13	3	6	37	36	437
2011	Male gender	9	19	24	25	12	3	6	42	31	251
2011	Female gender	15	17	27	23	12	2	4	38	34	409
2008	Male gender	9	20	31	20	14	3	3	37	31	242
2008	Female gender	16	20	23	19	13	3	6	35	39	384

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	20	35	17	15	4	2	33	29	266
2017	Female gender	11	19	32	19	10	3	6	32	33	402
2014	Male gender	9	19	35	20	11	1	4	33	30	256
2014	Female gender	8	16	32	21	12	3	7	37	27	438

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	71	20	4	2	1	1	2	93	3	268
2017	Female gender	73	16	3	2	3	0	3	92	5	404
2014	Male gender	72	17	2	3	3	0	4	92	6	256
2014	Female gender	74	16	3	3	3	0	1	91	6	438
2011	Male gender	65	21	4	3	3	0	3	89	6	250
2011	Female gender	70	15	4	4	3	0	4	88	7	417
2008	Male gender	68	14	5	3	3	0	7	88	7	243
2008	Female gender	70	13	4	4	2	1	6	89	6	389

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	35	12	9	4	7	3	73	14	266
2017	Female gender	28	31	15	11	4	7	5	67	17	404
2014	Male gender	34	34	13	8	3	5	3	73	13	257
2014	Female gender	31	33	17	9	4	2	3	67	14	438

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	49	30	9	6	4	2	81	11	268
2017	Female gender	45	32	7	9	6	1	77	15	404
2014	Male gender	54	27	8	8	2	1	81	11	257
2014	Female gender	50	29	10	6	4	1	80	10	438

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	39	12	10	4	3	0	74	14	268
2017	Female gender	36	35	9	12	6	1	0	72	19	403
2014	Male gender	29	41	13	13	4	1	0	70	17	256
2014	Female gender	30	42	11	12	4	1	1	73	16	438
2011	Male gender	30	35	15	10	6	3	2	68	16	252
2011	Female gender	31	36	10	15	6	1	0	68	22	416
2008	Male gender	35	34	12	11	5	3	1	71	16	243
2008	Female gender	28	39	13	13	4	1	2	69	18	387

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	33	12	10	7	13	1	67	19	267
2017	Female gender	29	28	12	13	7	9	2	64	22	402
2014	Male gender	32	30	15	9	6	8	1	67	16	257
2014	Female gender	29	27	16	12	8	7	1	60	22	438
2011	Male gender	26	29	9	12	13	8	3	62	28	251
2011	Female gender	25	27	15	13	14	6	0	56	29	417
2008	Male gender	35	23	12	8	9	8	4	66	20	243
2008	Female gender	28	27	16	13	8	7	1	60	23	387

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	12	26	19	12	10	17	4	48	28	266
2017	Female gender	11	23	16	16	12	18	4	44	36	403
2014	Male gender	16	25	21	13	14	10	1	46	31	257
2014	Female gender	15	25	17	17	12	11	3	46	34	438

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	53	35	6	5	1	88	6	266
2017	Female gender	49	37	8	3	3	86	6	402
2014	Male gender	49	37	6	6	1	86	7	257
2014	Female gender	45	40	7	6	1	85	8	437

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	39	10	8	5	0	1	78	13	267
2017	Female gender	39	37	11	8	4	1	1	77	12	404
2014	Male gender	33	37	14	9	5	0	1	71	15	257
2014	Female gender	37	35	12	8	6	0	2	74	14	438
2011	Male gender	33	35	17	8	5	0	1	69	13	251
2011	Female gender	34	34	11	12	8	0	1	69	20	417
2008	Male gender	33	32	15	10	9	1	0	66	19	242
2008	Female gender	37	30	13	10	9	1	1	67	19	388

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	48	33	10	4	3	2	0	82	7	267
2017	Female gender	48	29	9	6	3	3	1	81	10	404
2014	Male gender	47	32	12	5	2	1	1	81	7	257
2014	Female gender	46	30	12	5	4	3	1	79	9	438
2011	Male gender	40	33	11	8	4	3	0	76	13	251
2011	Female gender	38	32	14	7	5	1	1	73	13	417
2008	Male gender	45	25	15	4	7	3	1	73	12	243
2008	Female gender	42	27	13	6	6	5	1	73	13	388

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	37	6	5	4	1	0	85	9	267
2017	Female gender	44	34	10	7	3	1	1	79	10	403
2014	Male gender	45	29	13	8	4	0	0	74	12	257
2014	Female gender	43	34	10	8	3	0	0	78	12	437
2011	Male gender	35	37	12	12	4	1	0	72	16	250
2011	Female gender	39	35	8	10	7	0	1	75	17	416
2008	Male gender	41	32	12	7	8	1	0	73	15	243
2008	Female gender	39	32	10	9	7	2	1	73	17	388

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	80	13	2	2	1	0	2	95	3	266
2017	Female gender	81	13	2	1	1	0	2	95	3	400
2014	Male gender	79	10	4	1	1	0	4	93	2	257
2014	Female gender	78	12	3	2	2	1	1	92	4	438
2011	Male gender	77	12	4	2	2	0	2	91	4	251
2011	Female gender	77	11	4	1	2	0	4	92	4	416
2008	Male gender	81	10	2	1	2	0	4	94	3	241
2008	Female gender	81	9	3	2	1	1	3	94	3	386

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	51	29	9	1	2	5	3	87	3	267
2017	Female gender	61	24	5	3	2	3	2	89	6	403
2014	Male gender	46	24	8	5	4	4	9	81	10	257
2014	Female gender	54	21	8	6	4	3	5	80	11	437
2011	Male gender	39	30	10	3	5	3	9	79	9	251
2011	Female gender	47	28	6	7	6	2	4	80	14	414

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	56	31	6	2	4	1	0	88	6	268
2017	Female gender	59	24	5	6	3	1	0	85	10	404

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	30	7	3	4	2	0	86	7	268
2017	Female gender	59	21	9	5	3	2	0	82	9	404

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	27	9	4	4	0	0	82	9	268
2017	Female gender	54	25	9	7	4	0	1	80	11	402
2014	Male gender	49	30	11	6	3	0	0	80	9	257
2014	Female gender	50	30	9	6	5	1	0	80	11	438

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	29	7	14	1	8	10	72	19	64
2017	Female gender	31	34	9	10	7	1	8	72	18	71
2014	Male gender	26	47	9	9	3	3	3	77	13	59
2014	Female gender	32	38	13	11	3	2	1	73	14	71

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	33	19	7	4	9	0	68	11	268
2017	Female gender	30	36	12	10	7	5	0	69	18	403
2014	Male gender	24	36	16	8	6	9	0	66	16	257
2014	Female gender	27	32	18	10	3	9	0	65	15	438
2011	Male gender	20	32	22	9	9	6	1	56	20	252
2011	Female gender	18	31	21	9	12	8	1	54	23	415

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	21	37	16	16	6	4	0	60	23	267
2017	Female gender	25	33	13	18	8	2	0	60	26	403
2014	Male gender	21	33	18	14	10	4	0	56	24	257
2014	Female gender	21	31	19	17	8	4	1	54	26	437
2011	Male gender	14	37	19	14	12	2	1	53	27	252
2011	Female gender	17	29	22	11	15	5	1	50	27	412
2008	Male gender	23	31	17	13	11	5	0	57	25	243
2008	Female gender	22	29	24	10	9	5	1	54	20	387

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	33	20	15	9	7	53	25	268
2017	Female gender	16	32	15	22	9	6	51	33	402
2014	Male gender	13	28	23	17	13	7	43	32	256
2014	Female gender	16	26	22	19	10	8	45	31	437
2011	Male gender	10	32	23	19	12	4	44	32	251
2011	Female gender	10	30	20	18	11	10	45	33	414
2008	Male gender	14	25	21	22	8	9	43	34	243
2008	Female gender	14	29	21	15	9	11	48	28	387

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	18	34	17	12	11	8	56	25	268
2017	Female gender	22	32	14	13	11	8	59	26	404
2014	Male gender	17	26	20	15	13	9	47	31	256
2014	Female gender	18	29	17	16	12	9	51	31	438
2011	Male gender	11	33	16	15	17	8	48	35	251
2011	Female gender	13	28	20	13	14	11	47	31	414
2008	Male gender	15	26	19	15	14	11	46	33	244
2008	Female gender	17	30	16	14	11	13	53	28	386

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	37	18	16	9	5	55	26	268
2017	Female gender	16	35	14	20	10	5	54	32	402
2014	Male gender	14	29	22	19	12	3	45	33	257
2014	Female gender	17	31	18	16	12	5	50	30	436
2011	Male gender	11	39	20	16	11	3	51	28	250
2011	Female gender	13	36	16	20	13	3	51	33	417
2008	Male gender	18	37	13	18	10	4	57	30	243
2008	Female gender	16	35	16	19	10	3	52	31	387

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	46	14	9	3	2	73	12	268
2017	Female gender	29	43	13	8	5	1	73	13	400
2014	Male gender	23	39	18	11	7	2	63	18	257
2014	Female gender	28	43	15	7	4	2	73	11	437
2011	Male gender	22	41	20	11	5	1	64	16	249
2011	Female gender	29	39	16	8	6	1	69	15	414

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	43	9	5	0	3	0	86	5	267
2017	Female gender	42	39	10	5	2	3	0	83	6	403
2014	Male gender	42	39	11	2	3	3	0	84	4	257
2014	Female gender	38	42	12	4	0	3	0	83	4	437
2011	Male gender	37	39	12	6	2	3	1	79	9	249
2011	Female gender	35	35	16	6	2	4	1	74	9	415

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	36	9	6	4	1	0	81	10	268
2017	Female gender	42	35	13	5	2	2	0	79	8	402
2014	Male gender	39	37	11	5	3	3	1	80	8	257
2014	Female gender	37	37	10	7	4	3	1	78	12	438
2011	Male gender	37	33	12	10	5	3	1	73	15	249
2011	Female gender	33	35	10	11	6	4	1	72	18	415
2008	Male gender	39	34	13	5	3	4	1	78	8	243
2008	Female gender	42	32	9	7	5	3	1	78	12	388

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	38	16	8	2	5	0	72	11	268
2017	Female gender	31	39	15	6	4	4	1	74	10	401
2014	Male gender	17	35	25	7	9	6	1	56	17	256
2014	Female gender	20	34	20	11	6	7	2	59	19	437
2011	Male gender	19	39	20	11	7	4	2	61	18	251
2011	Female gender	19	34	20	13	9	5	0	56	23	417

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	29	19	9	9	10	3	58	21	268
2017	Female gender	23	27	14	14	9	10	3	57	27	403
2014	Male gender	16	24	19	12	12	12	5	49	29	257
2014	Female gender	16	25	13	15	15	11	5	49	36	437
2011	Male gender	10	21	21	16	13	11	7	38	36	252
2011	Female gender	14	18	18	14	17	13	6	40	38	415

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	63	22	7	3	0	2	3	90	3	267
2017	Female gender	69	16	5	3	2	1	3	90	5	403
2014	Male gender	60	19	8	4	2	2	5	85	6	257
2014	Female gender	59	25	5	3	3	2	4	89	6	437

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	69	21	5	1	0	2	2	94	1	267
2017	Female gender	70	18	4	1	1	3	3	93	3	402
2014	Male gender	66	18	4	2	1	5	3	91	4	257
2014	Female gender	67	19	4	1	2	4	2	92	4	438
2011	Male gender	66	22	6	1	1	3	2	92	2	252
2011	Female gender	64	18	7	3	2	3	3	87	5	416
2008	Male gender	73	12	8	3	1	1	1	87	5	243
2008	Female gender	71	16	5	2	2	2	2	91	3	387

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	36	20	10	9	4	0	59	20	267
2017	Female gender	23	29	17	15	9	5	1	56	26	402
2014	Male gender	18	33	20	12	10	4	3	55	24	257
2014	Female gender	20	27	19	15	13	5	2	50	30	438
2011	Male gender	13	30	16	17	17	3	5	46	37	251
2011	Female gender	16	28	18	18	18	2	1	45	37	417
2008	Male gender	17	26	20	17	14	5	1	46	33	242
2008	Female gender	19	28	17	18	13	3	2	50	32	387

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	26	21	14	18	2	5	43	34	268
2017	Female gender	18	22	13	19	21	4	3	43	43	403
2014	Male gender	15	23	20	14	20	3	5	41	38	257
2014	Female gender	13	21	13	21	24	4	3	37	49	438
2011	Male gender	10	23	14	20	25	1	8	36	49	252
2011	Female gender	12	19	18	19	27	1	3	32	49	414
2008	Male gender	11	29	17	16	19	4	4	43	38	243
2008	Female gender	13	23	13	20	23	4	4	39	47	388

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	41	19	7	6	4	0	66	14	267
2017	Female gender	23	34	20	13	5	5	1	60	19	403

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	34	17	3	1	4	0	78	4	268
2017	Female gender	40	33	13	3	4	6	1	79	8	399
2014	Male gender	40	37	11	4	2	6	0	82	7	257
2014	Female gender	45	33	11	4	3	4	0	81	8	438

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	42	9	5	1	2	85	7	268
2017	Female gender	39	39	12	5	3	2	80	8	404
2014	Male gender	45	38	9	5	1	3	85	6	257
2014	Female gender	43	33	11	7	3	2	78	11	437
2011	Male gender	28	42	16	8	5	2	70	13	251
2011	Female gender	31	39	14	8	6	2	72	14	416

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	38	7	5	3	0	85	8	268
2017	Female gender	48	37	7	5	2	0	85	8	403
2014	Male gender	51	36	7	4	2	0	87	7	257
2014	Female gender	51	35	7	5	3	0	86	7	438
2011	Male gender	35	37	12	11	5	1	73	16	249
2011	Female gender	37	41	10	7	4	1	78	11	416
2008	Male gender	43	32	11	9	4	1	76	14	244
2008	Female gender	37	40	11	6	5	1	78	11	389

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	34	18	8	2	1	72	10	267
2017	Female gender	38	30	16	9	6	0	69	15	404
2014	Male gender	33	34	16	10	5	1	68	16	257
2014	Female gender	32	36	15	12	5	1	68	17	438
2011	Male gender	21	41	18	13	7	0	62	20	249
2011	Female gender	27	32	21	13	6	1	59	19	418

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	39	13	6	4	0	77	10	267
2017	Female gender	40	33	13	8	6	1	73	14	401
2014	Male gender	33	37	12	13	4	0	71	17	257
2014	Female gender	33	36	14	11	5	0	69	17	437
2011	Male gender	23	42	16	11	7	0	66	19	251
2011	Female gender	27	38	15	13	5	0	66	19	418
2008	Male gender	35	38	11	10	5	2	74	15	243
2008	Female gender	31	39	14	11	4	1	71	15	389

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	30	18	9	4	4	1	66	14	267
2017	Female gender	33	30	16	9	7	3	1	65	18	403
2014	Male gender	30	28	21	10	8	3	1	60	18	257
2014	Female gender	33	21	17	14	8	6	0	58	24	437
2011	Male gender	23	28	21	9	12	4	3	55	23	251
2011	Female gender	28	27	16	13	11	5	0	58	25	416
2008	Male gender	29	29	14	10	8	4	6	64	21	242
2008	Female gender	30	25	17	11	9	6	3	59	22	389

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Male gender	29	36	35	268
2017	Female gender	20	43	37	404
2014	Male gender	26	37	36	257
2014	Female gender	25	40	35	438
2011	Male gender	34	32	35	250
2011	Female gender	32	34	34	417

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Male gender	20	20	38	4	13	6	77
2017	Female gender	14	10	51	6	10	9	84
2014	Male gender	19	15	38	9	9999	18	69
2014	Female gender	18	15	41	7	9999	19	111
2011	Male gender	11	15	53	10	9999	10	83
2011	Female gender	22	16	47	6	9999	9	137

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	12	88	267
2017	Female gender	15	85	402
2014	Male gender	14	86	257
2014	Female gender	21	79	437

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	32	32
2017	Female gender	53	61
2014	Male gender	47	36
2014	Female gender	58	87

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	64	32
2017	Female gender	56	61
2014	Male gender	46	36
2014	Female gender	47	87

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Male gender	32
2017	Female gender	61
2014	Female gender	87

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	32

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Female gender	12	61

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Male gender	36	32
2017	Female gender	45	61
2014	Male gender	48	36
2014	Female gender	27	87

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Male gender	39	32
2017	Female gender	42	61
2014	Male gender	29	36
2014	Female gender	34	87

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Male gender	32	32
2017	Female gender	33	61
2014	Male gender	27	36
2014	Female gender	28	87

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Male gender	33	32
2017	Female gender	46	61
2014	Male gender	39	36
2014	Female gender	30	87

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Male gender	25	32
2017	Female gender	27	61
2014	Male gender	26	36
2014	Female gender	16	87

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Male gender	57	32
2017	Female gender	62	61
2014	Male gender	54	36
2014	Female gender	49	87

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Male gender	46	32
2017	Female gender	35	61
2014	Male gender	46	36
2014	Female gender	31	87

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Female gender	9	61
2014	Female gender	8	87

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Male gender	22	32
2017	Female gender	11	61
2014	Female gender	6	87

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Male gender	44	32
2017	Female gender	45	61
2014	Male gender	25	36
2014	Female gender	38	87

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Male gender	19	32
2017	Female gender	19	61
2014	Male gender	35	36
2014	Female gender	23	87

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	31	32
2017	Female gender	18	61
2014	Female gender	19	87

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	44	32
2017	Female gender	57	60
2014	Male gender	50	36
2014	Female gender	59	87

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Male gender	28	32
2017	Female gender	38	60
2014	Male gender	22	36
2014	Female gender	31	87

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Female gender	14	60
2014	Male gender	14	36
2014	Female gender	21	87

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Male gender	16	32
2017	Female gender	31	60
2014	Female gender	19	87

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Female gender	11	60
2014	Male gender	0	36
2014	Female gender	7	87

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	32
2017	Female gender	10	60
2014	Female gender	7	87

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Female gender	13	60
2014	Male gender	21	36
2014	Female gender	17	87

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Female gender	11	60
2014	Female gender	8	87

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	28	32
2017	Female gender	14	60
2014	Male gender	24	36
2014	Female gender	21	87

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Male gender	17	32
2017	Female gender	19	54
2014	Male gender	18	35
2014	Female gender	12	81

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Female gender	19	54
2014	Male gender	21	35
2014	Female gender	13	81

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Female gender	14	54
2014	Female gender	18	81

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	32
2017	Female gender	12	54
2014	Female gender	7	81

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Female gender	19	54
2014	Female gender	12	81

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	15	32
2017	Female gender	14	54
2014	Female gender	15	81

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Female gender	12	54
2014	Male gender	14	35
2014	Female gender	14	81

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	32
2014	Female gender	11	81

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Female gender	11	54
2014	Female gender	11	81

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	25	32
2017	Female gender	30	54
2014	Male gender	19	35
2014	Female gender	13	81

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	36	32
2017	Female gender	35	54
2014	Male gender	42	35
2014	Female gender	37	81

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Male gender	32
2017	Female gender	54
2014	Male gender	35
2014	Female gender	81

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	45	32
2017	Female gender	37	54
2014	Male gender	51	35
2014	Female gender	47	81

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	15	32
2017	Female gender	19	54
2014	Male gender	22	35
2014	Female gender	14	81

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	81	19	32
2017	Female gender	90	10	61

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	21	20	16	5	4	28	5	62	14	268
2017	Female gender	18	17	18	6	6	26	9	54	18	404
2014	Male gender	13	20	17	6	5	35	5	54	18	257
2014	Female gender	16	16	19	7	4	29	9	52	18	438

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	36	15	4	2	9	1	77	7	266
2017	Female gender	29	31	17	6	5	10	1	69	12	401
2014	Male gender	22	34	17	5	3	18	1	69	10	257
2014	Female gender	25	26	20	7	3	16	2	63	13	438
2011	Male gender	28	37	19	5	2	8	1	71	8	250
2011	Female gender	30	34	18	7	4	6	0	69	12	413

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	40	10	9	2	2	12	76	13	268
2017	Female gender	20	47	10	7	5	1	9	75	13	404
2014	Male gender	22	40	13	4	4	3	13	74	10	257
2014	Female gender	25	43	11	7	2	2	12	78	10	438
2011	Male gender	18	40	11	6	0	2	22	77	9	250
2011	Female gender	21	48	10	6	2	1	13	79	9	417
2008	Male gender	21	44	10	3	2	1	18	81	6	243
2008	Female gender	22	43	10	7	2	1	14	77	11	388

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	9	24	22	9	5	19	12	47	21	268
2017	Female gender	9	24	18	9	5	22	12	51	21	404
2014	Male gender	7	20	20	9	9	19	16	42	27	257
2014	Female gender	11	22	20	11	6	17	14	47	25	438
2011	Male gender	5	20	21	9	6	16	22	41	25	249
2011	Female gender	8	22	23	9	5	17	15	45	21	418

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	31	7	2	1	7	13	88	4	268
2017	Female gender	39	29	8	2	1	11	10	87	4	404
2014	Male gender	39	26	8	3	2	8	14	83	6	256
2014	Female gender	35	28	10	3	2	8	14	81	6	436
2011	Male gender	31	26	9	3	2	7	22	80	8	250
2011	Female gender	37	30	11	1	1	7	13	83	3	418
2008	Male gender	30	29	10	3	2	8	18	80	7	244
2008	Female gender	31	37	7	1	2	9	14	88	3	388

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	29	9	4	2	12	12	79	9	267
2017	Female gender	31	28	9	5	3	15	10	78	10	400
2014	Male gender	26	29	13	3	4	13	13	73	10	256
2014	Female gender	28	27	13	6	3	11	13	71	12	438
2011	Male gender	22	25	12	5	4	10	22	70	13	249
2011	Female gender	25	31	15	2	3	10	13	73	8	418
2008	Male gender	28	25	8	4	5	11	18	75	13	243
2008	Female gender	30	32	12	3	3	7	15	78	7	388

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	5	95	267
2017	Female gender	9	91	402
2014	Male gender	4	96	257
2014	Female gender	7	93	437

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	36	14
2017	Female gender	27	33
2014	Female gender	20	28

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	80	14
2017	Female gender	83	33
2014	Male gender	89	11
2014	Female gender	81	28

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Male gender	14
2017	Female gender	33
2014	Male gender	11
2014	Female gender	28

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	33
2014	Male gender	0	11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	14
2014	Male gender	0	11
2014	Female gender	19	28

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Female gender	23	33
2014	Female gender	20	28

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Male gender	46	14
2017	Female gender	19	33
2014	Female gender	20	28

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Female gender	40	33
2014	Female gender	19	28

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Female gender	17	33

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	14

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Female gender	13	33
2014	Female gender	27	28

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Male gender	14
2017	Female gender	33
2014	Male gender	11
2014	Female gender	28

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	38	14
2017	Female gender	19	33
2014	Female gender	44	28

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	38	14
2017	Female gender	31	34
2014	Female gender	22	27

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Female gender	27	34
2014	Female gender	21	27

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	14
2014	Male gender	0	11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Female gender	13	34

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	Male gender	14
2014	Male gender	11
2014	Female gender	27

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	14
2014	Female gender	0	27

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	42	14
2017	Female gender	32	34
2014	Male gender	44	11
2014	Female gender	45	27

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	14
2017	Female gender	16	33

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	Male gender	14
2014	Male gender	10
2014	Female gender	27

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	33
2014	Female gender	22	27

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Female gender	31	33
2014	Male gender	46	10
2014	Female gender	24	27

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	14
2014	Male gender	0	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	40	14
2017	Female gender	38	33
2014	Male gender	51	10
2014	Female gender	49	27

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Male gender	14
2017	Female gender	33
2014	Male gender	10
2014	Female gender	27

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	50	14
2017	Female gender	38	33
2014	Male gender	73	10
2014	Female gender	57	27

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Female gender	27	33
2014	Male gender	0	10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	94	6	14
2017	Female gender	92	8	34

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	19	15	3	1	33	5	68	7	268
2017	Female gender	18	15	20	4	3	32	8	56	11	403
2014	Male gender	17	16	17	3	3	38	6	59	10	257
2014	Female gender	19	14	19	3	2	34	9	58	9	437

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	36	11	3	1	11	1	83	5	268
2017	Female gender	32	30	15	4	3	14	2	74	8	402
2014	Male gender	31	28	14	4	2	20	1	74	8	257
2014	Female gender	31	25	20	3	2	18	1	69	6	438
2011	Male gender	30	37	19	3	2	8	0	73	6	251
2011	Female gender	35	34	16	3	2	9	0	76	6	416

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	27	18	13	19	2	1	48	34	268
2017	Female gender	14	21	23	14	25	0	2	36	41	402

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	15	26	28	15	14	1	1	42	30	267
2017	Female gender	14	22	26	18	18	0	2	37	36	403

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	34	19	13	8	1	2	59	22	268
2017	Female gender	21	29	22	10	15	0	3	51	26	402

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	21	27	19	17	1	0	36	37	266
2017	Female gender	14	20	25	17	22	1	1	35	40	403

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	22	14	5	5	1	10	73	12	267
2017	Female gender	36	22	15	7	8	0	11	66	17	401

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	26	20	12	5	1	2	61	18	266
2017	Female gender	26	25	24	14	8	0	2	53	23	400

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	30	20	10	6	1	2	63	17	266
2017	Female gender	26	31	21	13	5	1	3	59	19	400

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	32	23	16	5	0	1	55	22	265
2017	Female gender	23	30	21	15	9	0	3	55	24	401

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	26	27	9	4	2	1	59	14	266
2017	Female gender	31	33	17	9	5	1	3	67	15	401

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	28	24	12	3	1	1	60	15	266
2017	Female gender	32	32	18	10	5	1	3	67	15	395

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	56	26	12	3	1	0	1	83	4	267
2017	Female gender	52	24	12	5	3	0	2	79	9	402

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	76	11	5	3	1	0	3	91	4	266
2017	Female gender	71	12	6	2	4	0	4	88	6	402

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	53	30	9	4	2	0	2	85	6	267
2017	Female gender	58	24	10	3	3	0	2	84	6	403

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	60	22	8	3	4	1	2	85	7	267
2017	Female gender	58	24	7	4	4	0	3	84	8	401

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	14	7	2	2	0	20	86	4	267
2017	Female gender	55	12	5	1	2	0	25	90	3	403

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	62	21	8	2	1	0	5	88	3	267
2017	Female gender	61	17	9	3	2	0	8	85	5	396

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	51	19	13	6	8	0	2	72	15	267
2017	Female gender	52	19	9	5	10	1	5	75	16	404

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	29	13	4	3	0	3	79	7	264
2017	Female gender	52	26	11	3	2	0	5	82	6	404

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	32	38	12	4	0	0	46	16	268
2017	Female gender	10	25	41	15	7	0	1	36	23	401

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	5	16	40	28	10	0	1	38	21	268
2017	Female gender	8	25	40	19	7	0	1	26	33	403

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	15	39	23	10	5	8	0	59	17	268
2017	Female gender	19	37	14	14	9	7	0	61	24	402

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	42	20	14	5	2	0	60	20	267
2017	Female gender	18	36	16	17	9	3	0	57	27	402

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	14	86	267
2017	Female gender	21	79	403
2014	Male gender	10	90	257
2014	Female gender	16	84	435

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	88	12	36
2017	Female gender	79	21	86
2014	Male gender	85	15	27
2014	Female gender	77	23	70

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	62	29	5	3	0	0	92	3	32
2017	Female gender	59	31	5	3	2	1	91	5	68
2014	Male gender	45	41	4	4	5	0	86	10	23
2014	Female gender	58	29	4	7	2	0	87	9	55

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	23	18	11	17	7	2	25	75	268
2017	Female gender	21	22	22	13	17	4	0	22	78	403

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	25	183
2017	Female gender	25	297

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	37	183
2017	Female gender	33	297

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	19	183
2017	Female gender	19	297

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	42	183
2017	Female gender	37	297

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	183
2017	Female gender	8	297

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	46	183
2017	Female gender	49	297

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Male gender	5	51	16	11	4	12	176
2017	Female gender	6	50	20	8	4	12	287

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	9	23	16	18	20	4	10	38	43	186
2017	Female gender	11	24	12	17	25	2	8	39	47	298

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	2	10	12	16	50	5	5	14	73	186
2017	Female gender	2	7	11	13	57	2	6	11	77	298

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 114. What is your gender?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)