2017 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	38	7	7	1	85	8	116
2017	Non-visible minority	35	48	4	9	4	83	12	468
2014	Visible minority	40	50	0	7	3	90	10	69
2014	Non-visible minority	42	43	4	9	2	85	11	510
2011	Visible minority	47	41	6	2	4	88	6	95
2011	Non-visible minority	44	46	3	5	1	91	7	625
2008	Visible minority	43	44	2	10	1	87	11	87
2008	Non-visible minority	40	45	6	8	1	86	9	687

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	73	19	3	2	2	1	0	93	4	116
2017	Non-visible minority	69	25	3	3	1	0	0	93	4	466
2014	Visible minority	67	25	2	6	0	0	0	92	6	69
2014	Non-visible minority	67	24	4	3	1	0	0	91	5	510
2011	Visible minority	73	19	4	3	1	0	0	92	4	95
2011	Non-visible minority	74	19	3	2	1	0	1	95	3	626
2008	Visible minority	66	26	2	3	1	2	0	94	4	88
2008	Non-visible minority	72	22	2	3	1	0	0	94	4	685

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	24	4	4	5	0	87	9	116
2017	Non-visible minority	50	32	6	9	3	0	82	12	467
2014	Visible minority	58	30	2	4	4	2	90	9	69
2014	Non-visible minority	49	29	6	10	4	1	80	14	510
2011	Visible minority	58	24	4	9	4	0	82	13	95
2011	Non-visible minority	57	25	5	10	2	1	82	12	625
2008	Visible minority	51	34	1	9	4	1	86	13	88
2008	Non-visible minority	55	25	6	11	3	0	80	15	685

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	34	3	4	4	89	8	115
2017	Non-visible minority	41	34	7	11	7	75	18	468
2014	Visible minority	35	35	11	17	3	70	20	69
2014	Non-visible minority	32	29	7	17	14	61	32	510
2011	Visible minority	48	37	7	4	4	84	8	94
2011	Non-visible minority	47	35	7	8	2	83	10	626

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	38	14	11	4	1	71	15	115
2017	Non-visible minority	36	38	14	8	4	0	74	12	468
2014	Visible minority	29	43	13	11	3	2	73	14	69
2014	Non-visible minority	35	39	10	10	5	1	75	15	510
2011	Visible minority	38	34	17	6	4	1	73	11	95
2011	Non-visible minority	39	38	12	7	4	1	77	11	625
2008	Visible minority	34	40	12	8	6	0	74	14	88
2008	Non-visible minority	30	42	11	11	4	1	73	16	685

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	35	11	7	7	1	75	14	116
2017	Non-visible minority	35	45	12	5	3	0	80	8	468
2014	Visible minority	32	31	20	9	8	0	64	17	69
2014	Non-visible minority	36	39	12	10	3	0	76	12	510
2011	Visible minority	27	36	16	14	7	0	63	21	93
2011	Non-visible minority	42	37	10	8	3	0	79	11	622
2008	Visible minority	31	43	12	7	6	0	74	14	88
2008	Non-visible minority	37	43	11	7	2	0	80	10	687

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	40	9	7	4	81	10	116
2017	Non-visible minority	44	40	7	7	2	84	9	467
2014	Visible minority	41	33	11	11	5	74	15	69
2014	Non-visible minority	46	38	7	7	2	84	9	509
2011	Visible minority	41	28	15	12	4	69	16	95
2011	Non-visible minority	45	38	8	7	2	84	9	626
2008	Visible minority	39	45	7	4	5	84	10	88
2008	Non-visible minority	45	39	8	6	2	84	9	686

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	41	9	2	2	0	0	87	3	115
2017	Non-visible minority	50	37	6	5	2	0	0	88	6	467
2014	Visible minority	47	34	11	4	1	0	2	83	6	69
2014	Non-visible minority	48	36	6	7	2	1	0	85	9	509

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	25	16	5	6	1	0	73	11	116
2017	Non-visible minority	47	33	8	8	4	0	0	81	11	467
2014	Visible minority	32	46	10	6	6	0	0	78	12	69
2014	Non-visible minority	44	33	10	8	4	1	1	78	12	510
2011	Visible minority	44	33	9	8	5	0	0	77	14	95
2011	Non-visible minority	46	35	7	7	4	0	1	82	11	627

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	13	20	11	9	2	16	51	24	116
2017	Non-visible minority	28	19	12	10	7	3	21	61	23	468
2014	Visible minority	22	21	14	8	12	3	20	55	26	69
2014	Non-visible minority	28	22	10	10	10	2	18	63	25	510
2011	Visible minority	27	20	15	9	12	2	14	57	25	94
2011	Non-visible minority	28	25	8	10	10	3	16	65	25	625
2008	Visible minority	35	28	7	9	5	4	12	75	17	88
2008	Non-visible minority	34	22	8	11	9	2	13	67	24	686

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	44	10	6	11	1	73	18	116
2017	Non-visible minority	30	45	12	8	4	0	75	12	467
2014	Visible minority	30	41	11	11	6	1	72	17	69
2014	Non-visible minority	29	45	12	9	4	0	74	14	510
2011	Visible minority	28	41	15	9	7	0	69	16	94
2011	Non-visible minority	38	38	14	7	4	0	76	10	625
2008	Visible minority	35	35	11	6	13	0	70	19	88
2008	Non-visible minority	34	44	11	8	2	0	78	11	678

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	35	15	10	9	1	65	20	116
2017	Non-visible minority	28	36	16	13	6	0	65	19	468
2014	Visible minority	25	34	17	13	9	2	59	23	69
2014	Non-visible minority	28	36	14	15	6	0	64	22	509
2011	Visible minority	27	39	20	9	6	0	66	15	95
2011	Non-visible minority	30	38	15	12	5	0	68	17	625

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	43	12	13	6	0	0	70	18	116
2017	Non-visible minority	32	44	10	11	4	0	0	76	15	468

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	40	10	8	3	1	79	11	115
2017	Non-visible minority	41	43	8	5	2	0	85	7	466
2014	Visible minority	44	37	13	2	3	0	82	5	69
2014	Non-visible minority	43	41	9	4	2	1	85	5	510
2011	Visible minority	50	32	10	4	2	1	83	7	94
2011	Non-visible minority	51	38	7	3	1	0	89	4	625
2008	Visible minority	52	27	7	4	7	2	81	11	88
2008	Non-visible minority	49	38	7	3	2	1	88	5	683

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	34	15	8	10	2	0	67	18	116
2017	Non-visible minority	29	39	16	9	6	0	0	68	15	466

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	33	12	5	3	2	0	80	8	115
2017	Non-visible minority	46	38	10	3	3	0	0	84	6	467
2014	Visible minority	53	32	9	2	3	0	2	86	5	69
2014	Non-visible minority	56	32	8	2	2	0	0	88	4	510
2011	Visible minority	49	37	9	4	1	0	0	85	5	95
2011	Non-visible minority	58	31	8	3	1	0	0	89	3	623

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	39	19	7	7	0	0	66	15	115
2017	Non-visible minority	30	44	10	10	4	1	0	75	15	467
2014	Visible minority	21	44	14	13	6	1	0	66	20	69
2014	Non-visible minority	26	40	15	12	6	0	1	66	18	509
2011	Visible minority	33	37	14	11	5	0	0	70	16	93
2011	Non-visible minority	34	42	9	9	5	0	1	77	14	623

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	24	16	12	11	1	0	60	23	115
2017	Non-visible minority	37	36	14	7	6	0	0	73	13	467
2014	Visible minority	26	45	10	14	6	0	0	70	20	69
2014	Non-visible minority	29	37	14	13	6	0	1	67	19	510

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	42	17	6	7	0	70	12	115
2017	Non-visible minority	33	39	13	9	4	1	74	13	467
2014	Visible minority	28	38	22	8	5	0	66	12	69
2014	Non-visible minority	33	39	13	9	5	0	72	14	510
2011	Visible minority	39	47	6	6	2	0	86	8	93
2011	Non-visible minority	43	38	11	5	2	1	82	7	624

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	43	7	6	7	1	80	13	116
2017	Non-visible minority	35	42	13	5	4	0	77	10	467
2014	Visible minority	39	34	12	11	3	2	74	14	69
2014	Non-visible minority	35	43	13	6	3	0	78	8	510
2011	Visible minority	41	37	12	7	3	0	78	10	94
2011	Non-visible minority	43	40	9	6	2	0	83	8	626
2008	Visible minority	42	36	7	6	9	0	78	15	88
2008	Non-visible minority	39	44	8	6	2	0	84	8	684

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	34	10	9	3	2	0	78	12	115
2017	Non-visible minority	42	31	14	7	4	0	1	74	11	467
2014	Visible minority	42	41	13	1	1	1	0	85	3	69
2014	Non-visible minority	43	33	14	6	3	0	0	77	9	510
2011	Visible minority	33	40	16	9	0	0	1	74	9	95
2011	Non-visible minority	36	35	18	6	4	0	0	72	10	626
2008	Visible minority	25	42	22	9	2	0	0	67	11	88
2008	Non-visible minority	33	34	19	9	5	0	1	67	14	685

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	21	41	15	9	1	3	25	33	114
2017	Non-visible minority	8	23	37	16	11	1	3	29	33	467
2014	Visible minority	15	14	42	21	3	0	4	25	30	69
2014	Non-visible minority	9	25	38	19	6	2	1	26	35	509
2011	Visible minority	7	26	39	18	5	0	4	24	35	95
2011	Non-visible minority	9	22	36	21	8	0	3	30	32	625
2008	Visible minority	14	27	35	11	10	1	2	22	42	88
2008	Non-visible minority	12	30	34	17	6	0	1	23	42	684

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	11	27	20	17	4	10	44	25	112
2017	Non-visible minority	10	20	33	16	15	3	3	33	32	465
2014	Visible minority	6	12	38	30	10	1	3	42	19	69
2014	Non-visible minority	9	17	31	26	12	2	3	40	28	509
2011	Visible minority	7	16	35	25	12	2	4	39	24	94
2011	Non-visible minority	6	15	28	29	15	1	4	47	22	626
2008	Visible minority	13	22	26	15	12	9	2	31	39	88
2008	Non-visible minority	11	23	29	22	11	2	2	35	36	684

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	16	34	16	8	2	7	27	36	113
2017	Non-visible minority	15	24	29	14	11	3	4	27	42	466
2014	Visible minority	18	29	29	14	3	0	6	18	51	69
2014	Non-visible minority	20	27	31	11	6	2	3	18	49	510
2011	Visible minority	13	16	35	23	6	2	4	31	31	95
2011	Non-visible minority	14	22	28	22	9	1	4	33	38	624
2008	Visible minority	8	26	28	18	9	7	4	30	39	87
2008	Non-visible minority	15	25	28	19	8	1	4	28	42	684

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	8	32	29	16	1	6	48	18	113
2017	Non-visible minority	6	19	33	22	16	1	3	39	26	465
2014	Visible minority	7	14	39	24	11	0	5	37	22	69
2014	Non-visible minority	6	17	38	26	10	2	2	38	23	507
2011	Visible minority	6	17	36	23	12	0	5	38	24	95
2011	Non-visible minority	8	19	33	27	10	1	3	39	27	626
2008	Visible minority	6	19	35	18	13	3	7	34	28	88
2008	Non-visible minority	9	20	37	23	10	0	1	33	29	686

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	15	32	21	13	2	7	38	28	114
2017	Non-visible minority	14	18	30	18	15	1	4	35	34	463
2014	Visible minority	13	23	31	14	8	3	8	25	40	69
2014	Non-visible minority	19	24	31	15	7	1	3	23	45	508
2011	Visible minority	20	15	31	16	14	1	3	32	36	95
2011	Non-visible minority	14	25	30	18	8	1	5	27	41	622
2008	Visible minority	19	23	24	17	11	2	4	29	45	88
2008	Non-visible minority	16	22	32	15	11	1	4	27	39	684

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	20	29	15	9	6	7	27	39	114
2017	Non-visible minority	16	25	25	17	11	3	4	29	44	466
2014	Visible minority	4	13	41	21	10	3	8	35	20	69
2014	Non-visible minority	8	18	28	26	13	2	5	42	28	508
2011	Visible minority	9	18	29	17	19	4	5	39	29	95
2011	Non-visible minority	8	17	29	25	14	1	6	42	27	626
2008	Visible minority	24	30	19	11	11	3	3	23	57	88
2008	Non-visible minority	14	28	31	15	7	1	3	24	44	683

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	13	34	15	9	6	6	28	33	114
2017	Non-visible minority	12	20	36	16	10	3	3	28	34	466
2014	Visible minority	13	16	37	23	3	2	6	29	32	68
2014	Non-visible minority	14	21	37	17	6	2	2	25	36	508

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	27	5	1	2	1	0	92	3	116
2017	Non-visible minority	61	27	3	5	2	0	1	90	7	466
2014	Visible minority	69	21	1	4	4	0	0	90	9	69
2014	Non-visible minority	72	19	3	5	2	0	0	91	6	510
2011	Visible minority	72	17	4	3	2	0	2	90	5	94
2011	Non-visible minority	69	21	3	5	1	0	1	91	6	627
2008	Visible minority	72	18	4	2	3	0	1	91	5	88
2008	Non-visible minority	70	17	4	5	3	0	1	89	8	686

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	29	17	10	7	6	5	62	19	114
2017	Non-visible minority	29	32	15	8	7	5	5	67	16	466
2014	Visible minority	26	25	24	9	9	3	5	55	19	69
2014	Non-visible minority	28	31	16	10	8	5	4	64	19	510

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	28	12	10	8	0	70	18	116
2017	Non-visible minority	49	32	7	7	4	1	82	11	468
2014	Visible minority	43	28	13	8	9	0	70	16	69
2014	Non-visible minority	47	29	9	9	5	1	77	14	510

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	34	8	8	7	5	0	76	16	116
2017	Non-visible minority	38	39	11	6	3	1	0	78	10	468
2014	Visible minority	28	43	13	6	8	1	0	72	14	69
2014	Non-visible minority	34	41	12	7	4	1	1	76	11	510
2011	Visible minority	37	41	10	8	2	2	0	79	10	95
2011	Non-visible minority	37	41	9	8	3	1	0	79	11	626
2008	Visible minority	39	36	10	11	3	1	0	76	14	88
2008	Non-visible minority	37	41	8	8	3	1	1	80	12	687

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	26	11	13	8	9	3	64	23	116
2017	Non-visible minority	36	28	11	10	5	9	1	71	16	468
2014	Visible minority	27	33	13	9	11	6	2	65	21	69
2014	Non-visible minority	32	31	12	9	7	7	2	70	17	510
2011	Visible minority	41	27	10	8	5	9	1	75	14	93
2011	Non-visible minority	46	26	10	7	5	5	1	76	12	625
2008	Visible minority	41	24	9	11	9	6	0	69	21	88
2008	Non-visible minority	45	28	10	7	5	6	1	77	13	684

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	27	16	15	9	20	4	48	31	116
2017	Non-visible minority	14	23	16	19	9	16	3	46	35	468
2014	Visible minority	13	16	19	16	16	14	5	36	40	69
2014	Non-visible minority	10	24	18	14	15	16	4	42	37	509

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	40	10	6	3	0	80	10	116
2017	Non-visible minority	46	41	6	6	1	0	87	7	468
2014	Visible minority	36	45	12	4	2	2	81	6	69
2014	Non-visible minority	42	41	8	5	3	0	83	8	510

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	30	5	15	5	1	3	74	20	116
2017	Non-visible minority	42	35	10	7	4	0	1	78	11	468
2014	Visible minority	39	28	9	16	8	0	0	67	24	69
2014	Non-visible minority	37	35	13	7	6	1	1	74	13	510
2011	Visible minority	44	34	8	7	5	0	1	80	12	95
2011	Non-visible minority	40	36	13	7	4	0	1	76	11	627
2008	Visible minority	29	35	15	8	12	0	2	65	20	88
2008	Non-visible minority	31	36	14	11	7	1	1	68	18	684

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	28	9	6	6	2	2	78	13	116
2017	Non-visible minority	50	30	10	4	3	3	0	82	8	467
2014	Visible minority	28	36	19	8	4	4	0	67	13	69
2014	Non-visible minority	42	33	11	8	4	2	1	77	12	510
2011	Visible minority	48	29	9	7	5	1	0	78	13	95
2011	Non-visible minority	46	33	10	4	4	2	1	81	9	624
2008	Visible minority	34	26	15	9	14	2	0	61	23	88
2008	Non-visible minority	41	32	10	9	4	3	1	76	13	683

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	32	9	11	3	0	1	77	14	116
2017	Non-visible minority	47	35	8	6	4	0	0	82	10	468
2014	Visible minority	38	36	7	8	9	3	0	75	17	68
2014	Non-visible minority	41	36	9	9	5	0	0	77	14	509
2011	Visible minority	45	36	9	3	5	1	0	82	9	95
2011	Non-visible minority	44	35	10	6	4	1	1	80	10	625
2008	Visible minority	34	35	12	10	9	0	0	68	19	88
2008	Non-visible minority	39	34	10	11	5	0	1	74	16	684

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	78	17	2	1	2	0	0	95	3	116
2017	Non-visible minority	82	14	1	2	1	0	1	96	2	468
2014	Visible minority	80	14	0	3	3	0	0	94	6	69
2014	Non-visible minority	80	14	2	2	2	0	0	94	3	510
2011	Visible minority	80	15	2	3	0	0	0	95	3	95
2011	Non-visible minority	83	11	2	1	1	0	1	95	2	626
2008	Visible minority	80	11	5	2	0	1	1	93	2	88
2008	Non-visible minority	80	11	2	2	3	0	1	93	5	683

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	28	10	6	3	3	3	80	10	116
2017	Non-visible minority	54	25	5	6	4	3	3	84	10	467
2014	Visible minority	46	24	5	8	4	6	7	81	14	69
2014	Non-visible minority	53	26	6	5	5	2	4	83	11	510
2011	Visible minority	50	25	6	9	1	1	7	82	12	95
2011	Non-visible minority	52	27	6	6	4	1	4	83	11	627

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	23	6	10	5	1	1	78	15	116
2017	Non-visible minority	60	25	5	4	3	1	1	87	8	466

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	24	12	4	4	3	0	79	9	116
2017	Non-visible minority	57	27	8	5	2	1	0	85	7	467

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	25	9	8	5	0	78	13	116
2017	Non-visible minority	52	29	8	6	4	1	81	10	466
2014	Visible minority	44	20	13	9	14	0	64	22	69
2014	Non-visible minority	46	32	9	8	5	0	77	13	510

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	42	0	5	6	0	5	87	13	17
2017	Non-visible minority	25	44	17	1	3	2	7	77	4	140
2014	Visible minority	14	52	13	0	6	0	15	78	7	15
2014	Non-visible minority	28	36	9	11	5	5	7	73	17	140

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	34	11	10	6	9	1	70	18	116
2017	Non-visible minority	28	36	15	8	4	8	0	70	13	468
2014	Visible minority	25	36	18	4	3	14	0	71	9	69
2014	Non-visible minority	25	37	17	7	4	10	0	69	12	510
2011	Visible minority	17	30	24	11	9	9	0	52	22	95
2011	Non-visible minority	25	33	13	12	7	8	1	64	21	623

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	40	15	12	7	1	3	65	20	116
2017	Non-visible minority	24	41	14	11	6	4	0	68	18	468
2014	Visible minority	23	43	17	6	6	4	0	69	13	69
2014	Non-visible minority	23	34	20	13	6	3	0	59	20	510
2011	Visible minority	18	39	22	6	11	3	0	59	18	94
2011	Non-visible minority	23	34	20	12	7	2	0	59	20	624
2008	Visible minority	20	35	14	13	13	3	1	58	28	87
2008	Non-visible minority	22	31	19	14	10	4	0	55	25	686

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	35	18	14	8	6	2	57	23	116
2017	Non-visible minority	14	38	20	14	6	7	0	56	22	467
2014	Visible minority	13	29	15	15	13	15	0	50	33	69
2014	Non-visible minority	13	32	21	17	9	8	0	50	28	509
2011	Visible minority	15	36	23	13	6	7	0	55	21	94
2011	Non-visible minority	14	40	20	13	7	6	0	58	21	625
2008	Visible minority	15	28	21	19	10	7	0	46	31	88
2008	Non-visible minority	11	33	21	20	9	6	0	47	31	687

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	35	10	10	13	4	2	65	24	115
2017	Non-visible minority	24	36	16	11	7	6	0	63	19	468
2014	Visible minority	16	32	19	10	11	11	0	55	24	69
2014	Non-visible minority	19	27	19	17	9	9	0	50	29	510
2011	Visible minority	16	38	17	13	10	6	0	58	24	95
2011	Non-visible minority	19	33	19	13	8	7	0	57	22	620
2008	Visible minority	16	32	14	7	18	13	0	55	29	88
2008	Non-visible minority	16	32	19	16	9	8	0	52	27	685

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	40	20	9	8	3	2	61	18	116
2017	Non-visible minority	16	41	18	14	8	2	0	59	22	467
2014	Visible minority	9	42	19	13	14	3	0	53	27	69
2014	Non-visible minority	15	34	20	18	10	3	0	50	28	509
2011	Visible minority	16	50	21	5	7	1	0	67	12	94
2011	Non-visible minority	19	40	15	15	7	3	0	61	24	622
2008	Visible minority	14	46	10	15	13	2	0	62	28	87
2008	Non-visible minority	14	40	15	19	9	2	0	55	29	687

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	45	17	6	3	2	73	9	116
2017	Non-visible minority	27	44	15	9	3	2	72	13	467
2014	Visible minority	20	46	14	12	6	2	67	18	69
2014	Non-visible minority	29	40	16	10	4	2	70	14	510
2011	Visible minority	36	47	11	4	0	1	84	5	95
2011	Non-visible minority	37	43	12	5	2	1	81	7	624

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	40	8	6	4	8	0	80	11	116
2017	Non-visible minority	37	46	10	3	1	4	0	86	4	467
2014	Visible minority	28	45	13	3	0	12	0	83	3	69
2014	Non-visible minority	36	43	12	2	1	5	1	84	4	510
2011	Visible minority	38	41	12	2	1	5	1	84	3	94
2011	Non-visible minority	46	36	11	3	1	3	0	85	4	625

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	38	15	5	2	4	3	77	8	115
2017	Non-visible minority	36	34	13	9	4	3	1	73	14	466
2014	Visible minority	28	43	9	10	4	3	3	76	15	69
2014	Non-visible minority	33	39	10	9	5	4	1	75	15	510
2011	Visible minority	36	39	11	8	4	2	0	76	12	95
2011	Non-visible minority	39	33	11	9	3	4	0	76	13	622
2008	Visible minority	41	30	8	8	8	4	0	74	17	88
2008	Non-visible minority	42	34	7	9	4	4	1	80	13	684

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	31	26	8	7	4	3	56	17	116
2017	Non-visible minority	21	37	20	11	4	5	1	61	17	467
2014	Visible minority	10	36	14	15	11	10	5	53	30	69
2014	Non-visible minority	21	29	21	13	7	8	2	55	22	510
2011	Visible minority	20	38	17	10	9	5	1	62	20	95
2011	Non-visible minority	25	29	19	13	5	7	2	59	20	625

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	23	22	12	11	7	8	48	26	116
2017	Non-visible minority	14	23	20	14	13	11	6	44	32	466
2014	Visible minority	11	20	19	13	21	9	7	38	40	69
2014	Non-visible minority	16	18	20	14	12	14	6	43	32	510
2011	Visible minority	12	18	26	13	12	11	8	37	31	95
2011	Non-visible minority	15	19	16	14	12	18	6	45	34	625

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	31	3	4	2	0	1	91	6	114
2017	Non-visible minority	57	28	6	4	3	0	1	86	7	465
2014	Visible minority	61	28	3	3	4	1	0	89	7	69
2014	Non-visible minority	58	25	6	6	2	0	2	86	8	510

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	69	20	6	1	2	2	1	91	3	115
2017	Non-visible minority	66	22	3	2	1	3	2	94	3	466
2014	Visible minority	71	24	0	0	2	0	3	98	2	69
2014	Non-visible minority	68	21	3	2	1	3	2	94	3	510
2011	Visible minority	68	22	2	3	1	1	2	93	4	94
2011	Non-visible minority	73	18	5	1	1	1	2	94	1	625
2008	Visible minority	70	25	2	1	0	0	2	96	1	88
2008	Non-visible minority	69	21	4	2	1	1	3	92	3	686

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	30	14	10	8	4	1	65	20	115
2017	Non-visible minority	27	36	16	11	6	4	1	66	18	468
2014	Visible minority	20	33	22	14	9	0	2	54	24	69
2014	Non-visible minority	26	34	14	13	11	2	1	61	24	510
2011	Visible minority	26	28	19	13	12	2	0	55	25	95
2011	Non-visible minority	30	34	14	13	7	2	1	65	20	624
2008	Visible minority	24	39	13	15	7	1	0	64	23	88
2008	Non-visible minority	22	37	16	14	8	3	0	60	23	685

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	22	9	15	25	5	3	48	43	116
2017	Non-visible minority	14	22	15	18	22	3	5	39	44	467
2014	Visible minority	16	15	13	25	27	1	3	32	54	69
2014	Non-visible minority	11	20	17	18	27	4	3	34	48	510
2011	Visible minority	17	19	16	23	20	4	1	38	45	94
2011	Non-visible minority	15	22	14	21	23	1	4	39	46	625
2008	Visible minority	19	26	10	24	20	1	0	45	44	88
2008	Non-visible minority	13	32	15	17	18	2	3	47	38	684

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	36	21	8	8	3	1	61	17	116
2017	Non-visible minority	23	42	18	9	6	3	1	67	15	468

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	34	16	2	7	2	1	74	10	116
2017	Non-visible minority	46	37	9	3	2	3	0	85	5	468
2014	Visible minority	36	31	14	6	6	7	0	71	13	69
2014	Non-visible minority	43	37	10	3	2	5	0	84	5	510

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	37	10	4	4	4	81	9	116
2017	Non-visible minority	44	42	8	2	1	3	88	3	466
2014	Visible minority	39	34	10	9	4	3	75	14	69
2014	Non-visible minority	42	37	11	5	1	3	82	7	510
2011	Visible minority	32	35	19	4	3	6	71	8	94
2011	Non-visible minority	40	37	12	5	3	3	79	8	623

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	37	10	4	2	2	83	7	116
2017	Non-visible minority	48	39	7	3	2	0	87	5	466
2014	Visible minority	47	36	9	5	3	0	83	8	69
2014	Non-visible minority	48	36	10	3	3	0	84	6	509
2011	Visible minority	42	39	11	3	3	1	83	7	95
2011	Non-visible minority	46	37	9	4	3	0	83	7	620
2008	Visible minority	42	37	9	9	3	0	79	12	88
2008	Non-visible minority	39	42	10	7	2	0	81	9	686

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	34	14	9	7	0	70	16	116
2017	Non-visible minority	36	35	14	8	6	1	72	14	465
2014	Visible minority	28	37	19	6	8	3	67	14	69
2014	Non-visible minority	30	37	17	9	7	1	68	15	510
2011	Visible minority	31	34	17	12	7	0	65	18	95
2011	Non-visible minority	37	34	15	9	5	1	71	13	626

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	40	11	8	7	0	1	73	15	116
2017	Non-visible minority	35	37	15	8	5	0	0	72	13	467
2014	Visible minority	29	39	14	8	9	0	0	69	17	69
2014	Non-visible minority	30	41	15	9	5	0	0	71	14	509
2011	Visible minority	29	38	18	9	6	0	0	67	15	95
2011	Non-visible minority	36	38	12	8	5	0	0	75	13	624
2008	Visible minority	34	28	14	14	7	2	0	64	21	88
2008	Non-visible minority	31	41	12	11	4	0	0	72	15	685

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	29	14	8	18	5	0	58	28	116
2017	Non-visible minority	30	21	20	12	10	4	2	55	24	467
2014	Visible minority	21	26	17	10	20	5	0	50	32	69
2014	Non-visible minority	30	23	16	15	12	3	1	55	28	509
2011	Visible minority	25	26	21	10	12	5	1	54	24	95
2011	Non-visible minority	32	26	14	14	10	3	1	60	25	621
2008	Visible minority	27	23	14	19	14	4	1	52	34	87
2008	Non-visible minority	30	26	17	14	7	6	0	60	22	684

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	42	24	34	116
2017	Non-visible minority	37	27	36	468
2014	Visible minority	44	20	36	69
2014	Non-visible minority	41	32	27	510
2011	Visible minority	37	24	39	95
2011	Non-visible minority	34	34	32	624

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	8	10	65	6	7	4	49
2017	Non-visible minority	18	16	54	1	6	6	173
2014	Visible minority	3	20	77	0	9999	0	30
2014	Non-visible minority	14	13	59	6	9999	8	213
2011	Visible minority	8	6	78	6	9999	3	35
2011	Non-visible minority	15	17	53	5	9999	10	216

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	22	78	116
2017	Non-visible minority	18	82	467
2014	Visible minority	22	78	69
2014	Non-visible minority	21	79	510

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	55	26
2017	Non-visible minority	42	83
2014	Non-visible minority	42	105

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	66	26
2017	Non-visible minority	64	83
2014	Visible minority	60	15
2014	Non-visible minority	61	105

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	8	83
2014	Non-visible minority	5	105

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	26
2017	Non-visible minority	83
2014	Visible minority	15
2014	Non-visible minority	105

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	26

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	34	26
2017	Non-visible minority	30	83
2014	Non-visible minority	40	105

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Visible minority	41	26
2017	Non-visible minority	44	83
2014	Visible minority	52	15
2014	Non-visible minority	31	105

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Visible minority	51	26
2017	Non-visible minority	40	83
2014	Visible minority	46	15
2014	Non-visible minority	34	105

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	58	26
2017	Non-visible minority	36	83
2014	Non-visible minority	42	105

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Visible minority	19	26
2017	Non-visible minority	21	83
2014	Non-visible minority	21	105

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	73	26
2017	Non-visible minority	58	83
2014	Visible minority	48	15
2014	Non-visible minority	69	105

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Visible minority	23	26
2017	Non-visible minority	27	83
2014	Non-visible minority	27	105

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	26
2014	Visible minority	0	15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	7	83
2014	Non-visible minority	5	105

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	83
2014	Non-visible minority	11	105

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Visible minority	51	26
2017	Non-visible minority	44	83
2014	Visible minority	32	15
2014	Non-visible minority	31	105

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	83
2014	Non-visible minority	24	105

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	83
2014	Non-visible minority	11	105

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	51	26
2017	Non-visible minority	59	83
2014	Visible minority	55	15
2014	Non-visible minority	62	105

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	30	26
2017	Non-visible minority	31	83
2014	Non-visible minority	27	105

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	83
2014	Visible minority	0	15
2014	Non-visible minority	16	105

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	83
2014	Non-visible minority	10	105

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	7	83
2014	Visible minority	0	15
2014	Non-visible minority	8	105

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	83
2014	Visible minority	0	15

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	83
2014	Non-visible minority	10	105

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	83
2014	Non-visible minority	12	105

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	26
2017	Non-visible minority	23	83
2014	Non-visible minority	24	105

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	8	75
2014	Non-visible minority	10	103

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	16	75
2014	Non-visible minority	23	103

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	75
2014	Non-visible minority	9	103

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	75
2014	Non-visible minority	8	103

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	7	75
2014	Visible minority	0	14
2014	Non-visible minority	10	103

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	19	75
2014	Non-visible minority	9	103

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	16	75
2014	Non-visible minority	12	103

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	25	25
2017	Non-visible minority	7	75
2014	Non-visible minority	14	103

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	75
2014	Non-visible minority	14	103

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	37	25
2017	Non-visible minority	23	75
2014	Non-visible minority	30	103

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	7	75
2014	Non-visible minority	9	103

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	49	25
2017	Non-visible minority	40	75
2014	Visible minority	37	14
2014	Non-visible minority	36	103

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Visible minority	25
2014	Visible minority	14
2014	Non-visible minority	103

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	64	25
2017	Non-visible minority	53	75
2014	Visible minority	42	14
2014	Non-visible minority	51	103

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	25
2017	Non-visible minority	0	75

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	25
2017	Non-visible minority	16	75
2014	Non-visible minority	14	103

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	92	8	26
2017	Non-visible minority	86	14	83

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	14	17	4	7	33	9	51	19	116
2017	Non-visible minority	14	21	14	7	4	33	7	58	19	467
2014	Visible minority	10	19	15	4	6	34	10	53	19	69
2014	Non-visible minority	17	13	18	6	4	32	10	52	17	510

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	26	16	8	3	14	3	68	13	116
2017	Non-visible minority	28	34	16	5	2	13	2	73	9	467
2014	Visible minority	15	36	21	2	2	22	3	68	4	69
2014	Non-visible minority	26	29	17	6	3	17	2	68	11	510
2011	Visible minority	22	49	8	5	5	10	0	79	11	93
2011	Non-visible minority	34	33	15	5	2	10	0	74	9	626

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	33	17	5	5	6	14	66	13	116
2017	Non-visible minority	24	39	8	7	2	3	18	79	10	467
2014	Visible minority	19	37	15	3	3	4	19	73	8	69
2014	Non-visible minority	24	39	10	5	1	2	19	79	8	509
2011	Visible minority	15	45	10	10	3	1	17	73	15	94
2011	Non-visible minority	25	41	8	5	1	1	18	82	8	624
2008	Visible minority	21	36	12	3	1	4	22	77	6	87
2008	Non-visible minority	23	38	8	6	2	2	20	79	10	687

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	14	20	3	4	27	22	48	13	116
2017	Non-visible minority	9	17	17	4	3	30	20	51	15	463
2014	Visible minority	5	10	18	5	1	31	30	38	16	69
2014	Non-visible minority	9	15	18	3	3	28	24	50	12	510
2011	Visible minority	5	13	20	11	4	23	23	34	28	94
2011	Non-visible minority	7	17	16	5	3	30	22	49	17	622

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	26	14	3	1	12	16	76	5	116
2017	Non-visible minority	34	26	9	1	1	11	18	85	3	466
2014	Visible minority	20	28	14	2	0	17	20	76	3	69
2014	Non-visible minority	31	30	8	2	2	9	18	84	5	510
2011	Visible minority	32	26	13	5	1	11	13	76	7	94
2011	Non-visible minority	39	23	7	2	2	9	18	85	5	624
2008	Visible minority	19	33	8	3	0	15	21	82	5	88
2008	Non-visible minority	32	29	7	2	0	11	19	87	3	686

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	29	13	2	1	12	17	77	4	115
2017	Non-visible minority	29	27	11	2	1	13	17	81	4	467
2014	Visible minority	19	32	6	2	0	24	17	88	3	69
2014	Non-visible minority	26	29	11	2	1	14	18	80	5	509
2011	Visible minority	28	28	14	4	0	12	13	76	6	94
2011	Non-visible minority	32	24	9	3	1	13	18	81	6	622
2008	Visible minority	31	25	12	2	3	9	18	77	7	87
2008	Non-visible minority	30	28	10	3	2	9	18	79	6	686

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	14	86	116
2017	Non-visible minority	5	95	466
2014	Visible minority	12	88	69
2014	Non-visible minority	6	94	510

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	32	16
2017	Non-visible minority	45	23
2014	Non-visible minority	28	31

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	94	16
2017	Non-visible minority	78	23
2014	Non-visible minority	75	31

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	16
2014	Non-visible minority	0	31

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	16
2017	Non-visible minority	23
2014	Non-visible minority	31

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	23

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	16
2017	Non-visible minority	0	23

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	16

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Visible minority	54	15

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Visible minority	39	15

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	38	15
2014	Non-visible minority	0	31

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	23	22
2014	Non-visible minority	19	31

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	15
2014	Non-visible minority	16	31

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Visible minority	15
2017	Non-visible minority	22
2014	Non-visible minority	31

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	15
2017	Non-visible minority	0	22

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	15
2017	Non-visible minority	23	22
2014	Non-visible minority	29	31

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Visible minority	15
2017	Non-visible minority	22
2014	Non-visible minority	31

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	27	22
2014	Non-visible minority	30	31

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	16
2017	Non-visible minority	57	23
2014	Non-visible minority	36	31

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	22	23
2014	Non-visible minority	39	31

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	16
2014	Non-visible minority	24	31

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	21	23
2014	Non-visible minority	24	31

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	16

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	16

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	49	16
2017	Non-visible minority	35	23
2014	Non-visible minority	37	31

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	16
2014	Non-visible minority	0	28

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	19

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	16
2017	Non-visible minority	0	19

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	19

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	16

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	16
2014	Non-visible minority	19	28

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	30	16
2017	Non-visible minority	28	19
2014	Non-visible minority	33	28

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	51	16
2017	Non-visible minority	48	19
2014	Non-visible minority	46	28

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	16
2017	Non-visible minority	0	19

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	57	16
2017	Non-visible minority	60	19
2014	Non-visible minority	60	28

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	16
2017	Non-visible minority	0	19

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	87	13	16
2017	Non-visible minority	78	22	23

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	15	16	2	6	34	10	56	15	116
2017	Non-visible minority	14	18	15	3	2	40	9	63	8	467
2014	Visible minority	10	17	17	0	5	37	13	56	9	69
2014	Non-visible minority	16	13	14	2	2	43	10	61	8	510

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	25	20	3	7	13	2	65	12	116
2017	Non-visible minority	31	36	13	2	1	13	3	80	4	465
2014	Visible minority	13	40	18	2	5	20	3	69	8	69
2014	Non-visible minority	28	31	14	2	2	22	1	76	5	509
2011	Visible minority	28	39	12	4	2	14	0	78	8	95
2011	Non-visible minority	42	30	13	3	1	11	0	81	4	625

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	24	26	10	17	1	6	44	28	115
2017	Non-visible minority	16	24	20	17	20	0	3	41	38	465

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	29	23	16	8	1	4	51	24	116
2017	Non-visible minority	18	25	28	16	11	0	1	44	27	467

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	29	23	10	7	0	5	57	18	116
2017	Non-visible minority	26	26	26	11	8	1	2	53	20	466

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	19	27	15	10	1	6	44	27	116
2017	Non-visible minority	23	23	24	16	12	0	2	47	28	465

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	20	11	6	4	0	14	75	12	116
2017	Non-visible minority	48	24	10	4	4	0	10	80	9	467

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	27	22	12	6	0	4	58	19	114
2017	Non-visible minority	31	30	23	9	6	0	1	61	15	466

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	25	17	18	7	3	4	55	27	115
2017	Non-visible minority	26	31	24	9	6	2	2	59	16	466

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	20	23	17	6	1	4	51	25	115
2017	Non-visible minority	20	32	25	13	7	1	2	54	21	466

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	32	15	21	5	1	4	56	28	115
2017	Non-visible minority	26	30	23	13	7	0	2	57	20	468

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	27	21	9	4	0	4	64	13	115
2017	Non-visible minority	31	32	19	10	6	0	2	65	16	466

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	22	12	4	2	0	4	82	5	116
2017	Non-visible minority	50	22	13	7	6	0	1	74	13	468

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	17	6	7	7	2	2	79	15	116
2017	Non-visible minority	73	14	4	3	3	0	3	90	6	467

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	24	14	9	3	1	4	74	12	116
2017	Non-visible minority	56	27	8	4	3	0	2	85	7	465

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	13	17	10	5	0	4	66	16	116
2017	Non-visible minority	61	20	9	4	4	0	2	83	8	466

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	6	6	2	3	0	31	85	6	116
2017	Non-visible minority	52	12	6	3	0	0	27	87	4	467

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	15	6	5	1	0	10	87	7	114
2017	Non-visible minority	71	16	5	1	0	0	6	93	1	466

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	9	12	4	6	2	11	75	12	116
2017	Non-visible minority	74	13	4	3	2	0	4	91	5	467

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	31	15	3	4	0	6	76	8	116
2017	Non-visible minority	44	31	16	5	2	0	2	77	7	466

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	29	48	7	4	0	2	40	12	116
2017	Non-visible minority	10	33	37	16	4	0	0	43	20	467

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	8	49	20	11	2	1	32	18	115
2017	Non-visible minority	6	21	38	25	9	0	1	34	27	466

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	42	14	9	4	4	0	72	14	116
2017	Non-visible minority	23	45	16	7	4	5	0	72	12	468

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	40	12	18	4	5	0	64	23	116
2017	Non-visible minority	18	43	18	12	7	2	0	63	19	467

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	25	75	116
2017	Non-visible minority	20	80	467
2014	Visible minority	18	82	69
2014	Non-visible minority	23	77	510

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	78	22	29
2017	Non-visible minority	86	14	93
2014	Visible minority	85	15	13
2014	Non-visible minority	84	16	115

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	40	9	5	0	0	0	87	5	22
2017	Non-visible minority	46	40	3	4	6	1	0	87	10	80
2014	Visible minority	55	45	0	0	0	0	0	100	0	11
2014	Non-visible minority	47	30	6	9	5	1	1	79	15	96

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	25	26	9	10	5	3	24	76	115
2017	Non-visible minority	24	26	21	13	13	3	1	25	75	468

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	26	77
2017	Non-visible minority	18	338

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	48	77
2017	Non-visible minority	37	338

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	27	77
2017	Non-visible minority	20	338

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	36	77
2017	Non-visible minority	43	338

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	5	77
2017	Non-visible minority	7	338

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	43	77
2017	Non-visible minority	46	338

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	12	42	18	8	10	12	79
2017	Non-visible minority	5	50	19	8	7	10	327

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	26	23	12	14	0	14	43	30	81
2017	Non-visible minority	13	21	12	21	18	3	11	40	46	339

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	3	13	18	13	38	1	14	19	60	81
2017	Non-visible minority	1	6	9	19	52	2	10	8	81	336

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 118. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me