2017 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 45 4 14 6 0 0 76 20 49
2017 Not a person with a disability 38 45 5 8 3 0 0 84 11 534
2014 Person with a disability 35 52 4 8 0 0 0 87 8 49
2014 Not a person with a disability 43 43 4 9 2 0 0 85 11 531
2011 Person with a disability 46 41 2 7 4 2 0 88 11 61
2011 Not a person with a disability 45 45 3 5 1 0 0 91 6 656
2008 Person with a disability 50 43 4 1 2 0 0 93 3 54
2008 Not a person with a disability 40 45 6 8 1 0 0 85 10 720

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 68 20 4 6 0 2 0 90 6 49
2017 Not a person with a disability 70 24 3 3 1 0 0 94 4 532
2014 Person with a disability 67 22 6 2 2 0 0 90 4 49
2014 Not a person with a disability 67 25 3 4 1 0 0 92 5 531
2011 Person with a disability 77 17 0 3 0 0 2 97 3 61
2011 Not a person with a disability 74 20 3 2 1 0 0 94 3 657
2008 Person with a disability 74 18 6 2 0 0 0 92 2 53
2008 Not a person with a disability 71 23 2 3 1 0 0 94 4 720

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 60 14 4 16 6 0 0 74 22 49
2017 Not a person with a disability 51 32 6 7 3 0 0 83 10 533
2014 Person with a disability 61 23 4 8 4 0 0 84 12 49
2014 Not a person with a disability 50 30 6 9 4 0 1 80 13 531
2011 Person with a disability 63 20 4 10 4 0 0 82 14 61
2011 Not a person with a disability 57 26 5 10 2 0 1 83 12 656
2008 Person with a disability 56 24 6 9 5 0 0 80 14 53
2008 Not a person with a disability 54 26 5 11 3 0 0 80 15 720

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 27 6 11 8 0 0 76 18 49
2017 Not a person with a disability 43 34 6 10 6 0 0 78 16 533
2014 Person with a disability 29 22 10 14 25 0 0 51 39 49
2014 Not a person with a disability 33 30 7 18 12 0 0 63 30 531
2011 Person with a disability 39 35 12 10 5 0 0 74 15 61
2011 Not a person with a disability 49 35 7 7 2 0 0 84 9 656

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 37 10 10 6 0 0 74 16 49
2017 Not a person with a disability 35 38 15 8 4 0 0 73 12 533
2014 Person with a disability 31 32 12 8 13 0 4 66 22 49
2014 Not a person with a disability 34 41 11 10 4 0 1 75 14 531
2011 Person with a disability 45 24 17 5 9 0 0 69 14 61
2011 Not a person with a disability 38 38 12 7 3 0 1 77 10 656
2008 Person with a disability 40 35 9 10 5 0 2 76 15 53
2008 Not a person with a disability 30 43 12 11 4 0 1 73 15 720

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 37 10 2 6 0 0 82 8 49
2017 Not a person with a disability 35 43 12 6 3 0 0 79 10 534
2014 Person with a disability 39 30 12 12 6 0 0 69 19 49
2014 Not a person with a disability 36 39 13 9 3 0 0 75 12 531
2011 Person with a disability 42 26 16 9 7 0 0 68 16 61
2011 Not a person with a disability 40 38 11 8 3 0 0 78 12 651
2008 Person with a disability 58 23 10 5 3 0 0 82 8 54
2008 Not a person with a disability 35 44 11 7 3 0 0 79 10 721

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 33 6 13 0 0 0 80 13 48
2017 Not a person with a disability 43 41 8 7 2 0 0 83 9 534
2014 Person with a disability 45 34 4 11 6 0 0 79 17 49
2014 Not a person with a disability 45 38 7 7 2 0 0 83 9 530
2011 Person with a disability 49 30 5 12 5 0 0 79 17 61
2011 Not a person with a disability 44 38 9 7 1 0 0 82 9 657
2008 Person with a disability 61 22 8 5 4 0 0 83 9 53
2008 Not a person with a disability 43 41 7 6 3 0 0 84 9 721

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 59 24 4 6 7 0 0 83 13 49
2017 Not a person with a disability 48 39 7 4 1 0 0 88 5 532
2014 Person with a disability 54 28 2 12 4 0 0 82 16 49
2014 Not a person with a disability 48 37 7 7 1 1 0 85 8 530

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 58 18 11 11 2 0 0 76 13 48
2017 Not a person with a disability 47 32 9 7 4 0 0 79 11 534
2014 Person with a disability 43 37 2 12 6 0 0 80 18 49
2014 Not a person with a disability 43 34 11 8 4 1 0 78 11 531
2011 Person with a disability 39 43 3 5 10 0 0 81 15 61
2011 Not a person with a disability 46 35 8 7 3 0 0 82 11 658

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 12 10 10 12 2 33 50 34 49
2017 Not a person with a disability 29 19 14 11 7 2 19 60 23 534
2014 Person with a disability 21 21 12 9 12 0 24 55 29 49
2014 Not a person with a disability 28 22 10 10 10 2 18 62 25 531
2011 Person with a disability 16 18 6 18 26 2 14 41 52 61
2011 Not a person with a disability 29 25 9 10 9 3 16 67 23 655
2008 Person with a disability 22 12 9 13 15 6 24 48 39 53
2008 Not a person with a disability 35 24 8 11 8 2 12 69 22 721

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 38 9 10 6 0 0 75 17 49
2017 Not a person with a disability 29 45 12 8 5 0 0 74 13 533
2014 Person with a disability 39 36 6 8 8 2 0 77 17 49
2014 Not a person with a disability 28 45 13 9 4 0 0 73 14 531
2011 Person with a disability 36 38 11 12 3 0 0 74 15 61
2011 Not a person with a disability 37 38 14 7 4 0 0 75 11 655
2008 Person with a disability 45 35 12 4 3 0 0 80 7 52
2008 Not a person with a disability 33 44 11 9 3 0 0 77 12 714

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 27 12 16 9 0 0 63 25 49
2017 Not a person with a disability 28 36 17 12 7 0 0 65 19 534
2014 Person with a disability 25 32 10 12 19 2 0 58 31 49
2014 Not a person with a disability 27 36 15 15 6 0 0 64 21 530
2011 Person with a disability 18 41 10 11 19 2 0 59 31 61
2011 Not a person with a disability 30 38 16 11 4 0 0 68 15 656

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 44 8 14 0 0 0 77 14 49
2017 Not a person with a disability 30 44 10 11 5 0 0 74 16 534

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 55 32 9 2 2 0 0 87 4 49
2017 Not a person with a disability 39 43 9 5 2 1 0 83 8 531
2014 Person with a disability 54 35 4 0 6 0 0 89 6 49
2014 Not a person with a disability 42 41 10 4 2 1 0 84 5 531
2011 Person with a disability 57 28 8 2 3 2 0 87 5 61
2011 Not a person with a disability 50 39 7 3 1 0 0 89 4 655
2008 Person with a disability 54 31 6 6 3 0 0 85 9 53
2008 Not a person with a disability 49 38 7 3 3 1 0 87 6 718

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 34 10 12 11 0 0 67 23 49
2017 Not a person with a disability 29 38 17 9 6 1 0 68 15 532

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 50 31 12 0 6 0 0 81 6 49
2017 Not a person with a disability 45 38 11 4 2 0 0 83 6 532
2014 Person with a disability 72 19 4 2 2 0 0 91 4 49
2014 Not a person with a disability 54 33 8 2 2 0 0 88 4 531
2011 Person with a disability 60 26 8 6 0 0 0 86 6 61
2011 Not a person with a disability 56 32 8 3 1 0 0 89 3 654

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 41 8 11 11 2 0 70 22 49
2017 Not a person with a disability 30 43 12 10 5 0 0 73 14 533
2014 Person with a disability 20 47 4 16 10 2 0 69 27 49
2014 Not a person with a disability 26 40 16 12 6 0 1 66 18 530
2011 Person with a disability 22 41 7 17 12 0 2 64 29 61
2011 Not a person with a disability 35 41 10 9 4 0 0 77 13 652

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 29 8 19 9 0 0 65 27 49
2017 Not a person with a disability 37 34 15 7 6 0 0 71 14 532
2014 Person with a disability 27 33 8 16 15 0 2 61 31 49
2014 Not a person with a disability 29 38 15 12 5 0 1 68 18 531

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 29 16 15 8 0 0 61 23 49
2017 Not a person with a disability 32 41 13 8 4 0 1 74 12 532
2014 Person with a disability 31 46 4 12 6 0 0 77 19 49
2014 Not a person with a disability 32 39 15 8 5 0 0 71 14 531
2011 Person with a disability 38 34 13 11 4 0 0 72 15 61
2011 Not a person with a disability 43 40 10 4 2 0 1 84 6 653

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 44 6 6 6 0 0 81 13 49
2017 Not a person with a disability 35 42 12 6 4 0 0 77 10 533
2014 Person with a disability 39 29 19 8 4 0 0 69 12 49
2014 Not a person with a disability 35 43 12 6 3 0 0 79 9 531
2011 Person with a disability 32 44 14 4 5 0 0 77 9 61
2011 Not a person with a disability 44 40 9 6 2 0 0 83 8 656
2008 Person with a disability 51 32 12 2 3 0 0 83 5 54
2008 Not a person with a disability 39 45 8 7 3 0 0 83 9 718

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 50 23 10 8 9 0 0 73 17 49
2017 Not a person with a disability 42 33 14 8 3 1 1 75 11 532
2014 Person with a disability 39 31 18 6 4 0 2 71 10 49
2014 Not a person with a disability 44 35 13 5 3 0 0 78 8 531
2011 Person with a disability 29 29 24 13 5 0 0 58 18 61
2011 Not a person with a disability 37 37 17 6 3 0 1 74 9 656
2008 Person with a disability 41 27 16 9 8 0 0 68 17 53
2008 Not a person with a disability 31 35 20 9 4 0 1 67 13 720

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 15 39 21 11 0 0 32 29 48
2017 Not a person with a disability 8 24 37 15 10 1 4 27 34 533
2014 Person with a disability 18 30 23 21 0 4 4 23 53 49
2014 Not a person with a disability 9 23 40 19 6 1 2 26 33 530
2011 Person with a disability 19 24 26 18 13 0 0 31 42 61
2011 Not a person with a disability 8 22 37 21 7 0 3 30 32 656
2008 Person with a disability 12 32 24 17 11 2 3 30 45 53
2008 Not a person with a disability 12 30 35 17 6 0 1 23 42 719

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 23 34 14 11 0 0 25 42 48
2017 Not a person with a disability 9 18 32 17 16 3 5 35 30 529
2014 Person with a disability 13 16 26 31 2 4 8 38 32 49
2014 Not a person with a disability 9 16 32 26 12 2 3 40 26 530
2011 Person with a disability 11 15 38 20 11 2 3 33 27 61
2011 Not a person with a disability 5 16 28 30 15 2 4 48 22 656
2008 Person with a disability 8 31 26 16 11 5 3 29 42 54
2008 Not a person with a disability 11 23 29 22 12 2 2 35 35 718

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 25 17 19 6 2 2 26 56 48
2017 Not a person with a disability 14 23 31 14 11 2 5 27 40 531
2014 Person with a disability 29 20 30 10 2 4 6 14 54 49
2014 Not a person with a disability 19 28 31 12 6 1 3 19 49 531
2011 Person with a disability 25 24 18 19 9 2 3 29 52 61
2011 Not a person with a disability 12 21 30 23 8 1 4 34 35 655
2008 Person with a disability 22 22 20 21 10 1 3 33 46 54
2008 Not a person with a disability 14 25 29 19 8 2 4 28 41 717

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 11 12 35 26 15 0 0 42 23 48
2017 Not a person with a disability 6 17 33 23 15 1 4 40 25 531
2014 Person with a disability 6 14 38 25 2 4 10 31 24 49
2014 Not a person with a disability 6 17 38 26 10 1 2 38 23 528
2011 Person with a disability 9 31 22 30 8 0 0 38 40 61
2011 Not a person with a disability 7 17 34 26 11 1 3 39 25 657
2008 Person with a disability 9 15 32 25 12 1 4 40 26 54
2008 Not a person with a disability 8 21 37 22 10 0 2 33 29 720

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 15 24 25 13 0 0 38 38 47
2017 Not a person with a disability 12 18 31 19 14 2 5 35 33 530
2014 Person with a disability 15 25 37 10 2 4 8 14 45 49
2014 Not a person with a disability 19 24 31 15 8 1 3 24 44 529
2011 Person with a disability 22 27 19 20 10 0 2 30 50 60
2011 Not a person with a disability 14 23 31 17 9 1 5 28 39 654
2008 Person with a disability 18 17 39 11 10 0 5 22 36 54
2008 Not a person with a disability 16 22 31 16 11 1 4 28 40 718

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 25 20 22 7 0 0 29 51 48
2017 Not a person with a disability 15 24 26 16 10 4 5 28 43 532
2014 Person with a disability 13 6 38 19 8 6 10 32 22 49
2014 Not a person with a disability 7 18 29 26 13 2 5 42 27 529
2011 Person with a disability 11 19 30 14 20 0 5 36 32 61
2011 Not a person with a disability 8 17 29 25 14 1 6 42 27 657
2008 Person with a disability 14 24 36 9 10 2 5 21 41 54
2008 Not a person with a disability 15 29 29 15 8 2 3 23 46 717

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 16 32 20 8 0 2 29 38 49
2017 Not a person with a disability 12 19 37 15 10 4 4 27 34 530
2014 Person with a disability 24 18 33 15 2 2 6 18 46 49
2014 Not a person with a disability 12 21 38 18 6 2 2 26 35 528
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 66 23 2 4 2 0 3 91 6 49
2017 Not a person with a disability 62 27 4 4 2 0 1 90 6 532
2014 Person with a disability 65 18 4 10 2 0 0 84 12 49
2014 Not a person with a disability 73 19 3 4 2 0 0 91 6 531
2011 Person with a disability 71 18 0 9 2 0 0 89 11 61
2011 Not a person with a disability 69 21 3 4 2 0 1 91 6 657
2008 Person with a disability 64 21 2 8 5 0 0 85 13 54
2008 Not a person with a disability 70 17 4 5 2 0 1 89 7 720

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 30 14 5 12 2 6 66 18 49
2017 Not a person with a disability 28 31 15 9 6 5 5 66 17 530
2014 Person with a disability 27 24 18 4 23 0 4 53 28 49
2014 Not a person with a disability 27 31 17 10 6 5 4 63 18 531

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 51 22 13 8 7 0 0 73 14 49
2017 Not a person with a disability 47 32 8 8 5 1 0 80 12 534
2014 Person with a disability 43 22 8 10 16 0 0 65 27 49
2014 Not a person with a disability 46 30 10 9 5 1 0 77 13 531

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 40 20 12 11 11 4 2 64 23 49
2017 Not a person with a disability 38 40 10 6 3 2 0 80 10 534
2014 Person with a disability 37 38 6 4 6 6 2 82 11 49
2014 Not a person with a disability 33 41 13 7 4 1 1 75 12 531
2011 Person with a disability 39 39 7 7 7 2 0 79 14 61
2011 Not a person with a disability 37 41 10 8 2 1 0 79 11 657
2008 Person with a disability 36 35 4 19 2 5 0 74 22 54
2008 Not a person with a disability 37 41 9 8 3 1 1 80 11 721

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 20 6 15 6 16 0 67 26 49
2017 Not a person with a disability 35 28 12 10 5 8 1 70 17 534
2014 Person with a disability 32 30 2 12 14 5 4 69 29 49
2014 Not a person with a disability 31 32 13 8 7 7 1 69 17 531
2011 Person with a disability 52 21 5 8 12 2 0 74 21 61
2011 Not a person with a disability 44 27 11 7 4 6 1 76 12 654
2008 Person with a disability 45 22 13 10 5 5 0 71 16 54
2008 Not a person with a disability 44 28 9 7 5 6 1 77 13 718

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 16 18 23 15 8 2 38 42 49
2017 Not a person with a disability 13 25 16 18 8 18 3 47 33 534
2014 Person with a disability 6 27 8 16 24 14 4 41 50 49
2014 Not a person with a disability 10 23 19 14 14 16 4 41 36 530

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 42 6 6 4 0 0 83 11 49
2017 Not a person with a disability 45 41 7 6 1 0 0 86 7 534
2014 Person with a disability 48 33 2 8 8 0 0 81 17 49
2014 Not a person with a disability 41 42 10 5 2 0 0 83 7 531
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 38 6 10 5 0 0 79 15 49
2017 Not a person with a disability 42 34 10 8 4 1 2 77 13 534
2014 Person with a disability 45 25 6 10 15 0 0 70 24 49
2014 Not a person with a disability 37 36 13 8 5 1 1 73 13 531
2011 Person with a disability 43 29 10 12 7 0 0 72 18 61
2011 Not a person with a disability 40 36 12 6 4 0 1 77 10 658
2008 Person with a disability 39 30 12 14 5 0 0 69 19 54
2008 Not a person with a disability 30 36 14 10 7 1 1 68 18 718

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 24 10 0 13 4 0 76 14 49
2017 Not a person with a disability 49 30 9 6 3 2 1 82 9 533
2014 Person with a disability 39 18 19 19 6 0 0 57 25 49
2014 Not a person with a disability 40 35 11 7 4 2 1 78 11 531
2011 Person with a disability 46 29 5 8 9 3 0 78 17 61
2011 Not a person with a disability 46 33 10 4 4 1 1 81 9 655
2008 Person with a disability 42 28 13 12 6 0 0 70 17 54
2008 Not a person with a disability 40 32 11 9 5 3 1 74 14 717

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 44 34 6 7 8 0 0 79 15 49
2017 Not a person with a disability 47 34 9 7 3 0 0 81 10 534
2014 Person with a disability 46 14 6 19 15 0 0 61 33 48
2014 Not a person with a disability 40 38 9 8 5 0 0 78 13 530
2011 Person with a disability 43 29 4 15 7 2 0 73 22 61
2011 Not a person with a disability 44 36 10 5 3 1 1 81 9 656
2008 Person with a disability 35 34 17 9 5 0 0 69 14 54
2008 Not a person with a disability 39 35 10 11 5 0 1 74 16 718

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 90 6 0 4 0 0 0 96 4 49
2017 Not a person with a disability 80 15 2 1 1 0 0 96 2 534
2014 Person with a disability 74 12 2 4 6 0 2 88 10 49
2014 Not a person with a disability 80 14 2 2 1 0 0 95 3 531
2011 Person with a disability 78 9 0 10 4 0 0 86 14 61
2011 Not a person with a disability 83 12 3 1 1 0 1 96 2 657
2008 Person with a disability 84 7 0 6 2 1 0 92 8 54
2008 Not a person with a disability 80 12 2 2 2 0 2 93 4 717

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 58 26 4 4 2 0 6 89 7 49
2017 Not a person with a disability 53 25 7 6 4 3 3 82 11 533
2014 Person with a disability 54 16 6 18 4 0 2 71 23 49
2014 Not a person with a disability 52 26 6 4 5 3 5 84 10 531
2011 Person with a disability 49 25 1 10 6 2 6 80 18 61
2011 Not a person with a disability 52 26 6 6 3 1 4 83 10 658

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 59 22 8 4 6 0 0 81 11 49
2017 Not a person with a disability 59 25 5 6 3 1 1 85 9 532

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 55 28 8 6 2 0 0 84 8 49
2017 Not a person with a disability 56 26 9 5 2 2 0 83 7 533

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 52 31 4 4 9 0 0 83 13 48
2017 Not a person with a disability 52 28 9 7 4 1 0 80 11 533
2014 Person with a disability 46 22 4 16 12 0 0 68 28 49
2014 Not a person with a disability 46 31 11 7 6 0 0 76 13 531
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Not a person with a disability 25 46 15 2 3 2 7 78 6 148
2014 Person with a disability 41 23 14 0 7 7 7 74 9 13
2014 Not a person with a disability 26 39 8 11 5 4 8 73 17 141

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 28 16 12 6 4 0 64 20 49
2017 Not a person with a disability 28 36 14 8 4 9 0 71 14 534
2014 Person with a disability 24 38 19 6 8 4 0 66 15 49
2014 Not a person with a disability 25 36 17 7 4 11 0 69 12 531
2011 Person with a disability 23 18 12 19 22 6 0 44 44 60
2011 Not a person with a disability 24 34 15 12 6 9 1 65 19 655

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 28 8 21 10 2 0 60 31 49
2017 Not a person with a disability 23 42 15 10 6 3 1 68 17 534
2014 Person with a disability 31 30 16 14 8 0 0 61 22 49
2014 Not a person with a disability 23 35 20 12 6 3 0 60 19 531
2011 Person with a disability 13 33 25 8 19 2 0 46 28 61
2011 Not a person with a disability 24 35 20 12 7 2 0 60 19 655
2008 Person with a disability 32 18 21 8 17 5 0 52 25 54
2008 Not a person with a disability 21 32 18 14 10 4 0 55 25 719

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 28 16 20 10 4 0 51 32 49
2017 Not a person with a disability 15 38 20 13 6 7 1 57 21 533
2014 Person with a disability 19 28 14 16 18 4 0 49 36 49
2014 Not a person with a disability 13 32 21 17 8 9 0 50 28 530
2011 Person with a disability 8 29 25 21 14 2 0 38 36 60
2011 Not a person with a disability 15 40 20 12 6 6 0 59 20 656
2008 Person with a disability 12 35 19 18 12 4 0 48 32 54
2008 Not a person with a disability 11 32 21 20 8 7 0 47 30 721

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 26 14 17 12 0 0 57 29 49
2017 Not a person with a disability 24 37 15 10 7 6 1 65 19 533
2014 Person with a disability 25 25 12 18 19 2 0 50 38 49
2014 Not a person with a disability 18 28 20 16 9 10 0 51 27 531
2011 Person with a disability 16 31 20 8 17 6 2 51 27 58
2011 Not a person with a disability 19 34 19 13 7 7 0 57 22 654
2008 Person with a disability 20 18 21 15 20 6 0 41 37 54
2008 Not a person with a disability 15 33 19 15 10 9 0 53 27 719

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 28 24 19 10 2 0 45 29 49
2017 Not a person with a disability 17 41 19 12 7 3 0 60 21 533
2014 Person with a disability 17 19 22 26 17 0 0 35 43 49
2014 Not a person with a disability 14 36 20 16 10 4 0 52 27 530
2011 Person with a disability 14 26 20 22 14 4 0 42 37 60
2011 Not a person with a disability 19 42 16 14 7 3 0 63 21 653
2008 Person with a disability 16 35 16 19 12 1 0 52 32 54
2008 Not a person with a disability 14 42 15 18 10 2 0 57 29 720
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 34 16 9 4 4 0 70 13 49
2017 Not a person with a disability 27 45 15 9 3 2 0 73 12 533
2014 Person with a disability 39 37 12 8 4 0 0 76 12 49
2014 Not a person with a disability 26 41 16 11 4 2 0 69 15 531
2011 Person with a disability 45 27 13 8 7 0 0 72 15 60
2011 Not a person with a disability 36 44 12 5 1 1 0 82 6 656

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 28 10 13 4 4 0 72 18 49
2017 Not a person with a disability 36 46 9 3 1 5 0 86 4 533
2014 Person with a disability 43 37 6 8 2 2 2 83 11 49
2014 Not a person with a disability 34 44 13 2 1 6 1 83 3 531
2011 Person with a disability 58 24 11 5 0 2 0 84 5 60
2011 Not a person with a disability 43 38 11 3 1 4 1 84 4 656

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 37 14 8 2 0 0 76 10 49
2017 Not a person with a disability 35 35 13 9 4 3 1 73 13 531
2014 Person with a disability 44 30 4 10 9 4 0 76 20 49
2014 Not a person with a disability 31 41 10 9 4 4 1 75 14 531
2011 Person with a disability 38 29 11 16 2 3 0 70 18 60
2011 Not a person with a disability 39 35 11 8 4 4 0 77 12 654
2008 Person with a disability 55 20 4 7 12 0 2 77 20 53
2008 Not a person with a disability 41 35 8 8 3 4 1 80 12 719

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 40 22 8 8 0 0 62 17 49
2017 Not a person with a disability 20 35 22 11 5 5 2 59 17 533
2014 Person with a disability 23 33 11 15 10 6 2 61 27 49
2014 Not a person with a disability 19 29 21 13 7 9 3 54 22 531
2011 Person with a disability 25 23 20 10 16 5 0 51 28 61
2011 Not a person with a disability 25 31 19 13 5 7 2 60 19 655

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 15 24 12 23 10 2 33 40 49
2017 Not a person with a disability 15 23 20 14 11 11 6 46 30 532
2014 Person with a disability 15 12 24 15 24 8 2 30 43 49
2014 Not a person with a disability 16 19 20 14 12 14 7 43 32 531
2011 Person with a disability 8 18 14 12 33 13 2 30 53 61
2011 Not a person with a disability 15 19 18 14 10 17 7 46 31 656

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 67 22 2 2 4 2 0 92 6 48
2017 Not a person with a disability 57 29 6 5 2 0 1 87 7 531
2014 Person with a disability 66 12 10 6 2 0 4 81 8 49
2014 Not a person with a disability 58 27 6 6 2 1 2 86 8 531

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 76 18 2 0 4 0 0 94 4 49
2017 Not a person with a disability 66 22 4 2 1 3 2 93 3 531
2014 Person with a disability 76 12 2 4 0 2 4 93 5 49
2014 Not a person with a disability 68 22 3 1 1 3 2 94 3 531
2011 Person with a disability 83 7 5 0 4 2 0 91 4 61
2011 Not a person with a disability 72 20 5 1 1 1 2 94 2 655
2008 Person with a disability 74 13 7 0 0 2 4 93 0 53
2008 Not a person with a disability 69 21 4 2 1 0 3 93 3 721

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 30 10 14 11 7 0 63 26 49
2017 Not a person with a disability 28 35 16 10 6 4 1 66 17 533
2014 Person with a disability 25 30 12 8 24 0 0 55 33 49
2014 Not a person with a disability 25 34 15 13 9 2 1 61 23 531
2011 Person with a disability 26 24 11 19 19 2 0 51 38 61
2011 Not a person with a disability 30 33 15 12 6 2 1 65 19 655
2008 Person with a disability 25 30 15 13 11 4 2 59 25 54
2008 Not a person with a disability 22 38 16 14 8 2 0 61 23 719

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 17 14 23 27 0 8 31 54 49
2017 Not a person with a disability 16 23 14 17 23 4 4 42 43 533
2014 Person with a disability 14 10 13 12 41 4 6 26 59 49
2014 Not a person with a disability 12 20 18 19 26 3 3 34 47 531
2011 Person with a disability 14 7 16 16 42 2 4 22 61 61
2011 Not a person with a disability 15 23 15 22 21 2 4 40 45 655
2008 Person with a disability 16 28 13 10 25 2 6 48 39 54
2008 Not a person with a disability 13 32 15 19 18 2 2 47 38 718

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 36 15 8 13 2 5 61 22 49
2017 Not a person with a disability 23 41 19 8 5 3 1 66 14 534

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 43 29 17 7 2 2 0 74 9 49
2017 Not a person with a disability 44 37 10 3 3 3 1 84 6 534
2014 Person with a disability 49 35 8 2 4 2 0 85 6 49
2014 Not a person with a disability 41 36 11 3 2 6 0 82 6 531

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 34 12 4 2 2 0 81 6 49
2017 Not a person with a disability 44 41 8 3 1 3 0 87 4 533
2014 Person with a disability 51 24 2 14 4 4 0 79 19 49
2014 Not a person with a disability 41 38 12 5 1 3 0 82 6 531
2011 Person with a disability 40 24 16 12 7 2 0 65 19 60
2011 Not a person with a disability 39 38 13 4 3 3 0 80 7 654

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 34 8 4 4 0 0 83 8 49
2017 Not a person with a disability 47 40 8 3 2 0 0 87 5 533
2014 Person with a disability 45 32 4 8 11 0 0 77 19 49
2014 Not a person with a disability 48 36 10 3 2 0 0 84 5 530
2011 Person with a disability 42 20 17 14 7 0 0 62 21 60
2011 Not a person with a disability 46 39 9 3 2 0 0 86 6 652
2008 Person with a disability 43 28 11 8 10 0 0 71 18 54
2008 Not a person with a disability 39 42 10 7 2 0 0 81 9 720

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 29 10 10 11 0 0 70 21 49
2017 Not a person with a disability 36 35 15 8 6 1 0 72 14 532
2014 Person with a disability 29 38 10 14 6 2 0 68 21 49
2014 Not a person with a disability 30 37 18 8 7 1 0 67 15 531
2011 Person with a disability 30 27 16 18 9 0 0 57 27 61
2011 Not a person with a disability 37 34 15 8 4 1 0 72 13 657

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 32 8 14 7 0 0 71 21 49
2017 Not a person with a disability 34 38 16 7 5 0 0 72 12 534
2014 Person with a disability 27 43 10 14 6 0 0 69 21 49
2014 Not a person with a disability 30 41 15 8 6 0 0 71 14 530
2011 Person with a disability 32 28 14 17 9 0 0 60 26 61
2011 Not a person with a disability 36 39 13 8 5 0 0 75 12 655
2008 Person with a disability 38 30 15 12 5 0 0 68 17 54
2008 Not a person with a disability 31 40 12 12 5 0 0 71 17 719

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 16 12 18 12 5 0 55 32 49
2017 Not a person with a disability 29 24 19 11 12 4 1 56 24 534
2014 Person with a disability 29 25 8 10 26 0 2 55 36 49
2014 Not a person with a disability 29 23 17 14 12 4 1 54 27 530
2011 Person with a disability 30 16 13 13 24 3 0 48 38 61
2011 Not a person with a disability 31 27 15 14 9 3 1 60 24 652
2008 Person with a disability 38 22 12 18 9 1 0 61 27 54
2008 Not a person with a disability 29 26 17 14 8 6 0 58 24 717
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Person with a disability 38 28 34 49
2017 Not a person with a disability 37 26 36 534
2014 Person with a disability 46 33 20 49
2014 Not a person with a disability 41 30 29 531
2011 Person with a disability 38 34 28 61
2011 Not a person with a disability 35 32 33 655

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Person with a disability 21 16 63 0 0 0 19
2017 Not a person with a disability 15 15 56 2 6 6 201
2014 Person with a disability 13 4 71 0 9999 12 23
2014 Not a person with a disability 13 14 61 5 9999 6 220
2011 Person with a disability 4 9 60 13 9999 14 23
2011 Not a person with a disability 15 16 55 4 9999 9 230
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 20 80 49
2017 Not a person with a disability 18 82 532
2014 Person with a disability 42 58 49
2014 Not a person with a disability 19 81 531

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 50 10
2017 Not a person with a disability 46 98
2014 Person with a disability 40 21
2014 Not a person with a disability 40 101

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 60 10
2017 Not a person with a disability 64 98
2014 Person with a disability 65 21
2014 Not a person with a disability 59 101

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 10
2017 Not a person with a disability 9 98
2014 Person with a disability 0 21
2014 Not a person with a disability 7 101

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 10
2017 Not a person with a disability 0 98
2014 Person with a disability 0 21
2014 Not a person with a disability 0 101

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 10
2017 Not a person with a disability 5 98
2014 Not a person with a disability 6 101

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 30 98
2014 Person with a disability 52 21
2014 Not a person with a disability 34 101

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 60 10
2017 Not a person with a disability 43 98
2014 Person with a disability 38 21
2014 Not a person with a disability 32 101

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 45 98
2014 Person with a disability 57 21
2014 Not a person with a disability 30 101

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 42 98
2014 Person with a disability 58 21
2014 Not a person with a disability 36 101

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 21 98
2014 Person with a disability 33 21
2014 Not a person with a disability 20 101

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 60 10
2017 Not a person with a disability 61 98
2014 Person with a disability 82 21
2014 Not a person with a disability 63 101

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 26 98
2014 Person with a disability 35 21
2014 Not a person with a disability 22 101

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 10
2014 Not a person with a disability 0 101

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 98

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 10
2017 Not a person with a disability 9 98
2014 Not a person with a disability 10 101

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 51 10
2017 Not a person with a disability 44 98
2014 Person with a disability 48 21
2014 Not a person with a disability 28 101

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 16 98
2014 Person with a disability 28 21
2014 Not a person with a disability 21 101

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 13 98
2014 Not a person with a disability 11 101

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 60 10
2017 Not a person with a disability 58 98
2014 Person with a disability 53 21
2014 Not a person with a disability 62 101

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 31 98
2014 Not a person with a disability 28 101

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 14 98
2014 Not a person with a disability 12 101

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 10 98
2014 Not a person with a disability 9 101

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 5 98
2014 Person with a disability 0 21
2014 Not a person with a disability 8 101

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 98

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 17 98
2014 Not a person with a disability 10 101

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 10
2017 Not a person with a disability 9 98
2014 Person with a disability 24 21
2014 Not a person with a disability 10 101

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 24 98
2014 Person with a disability 28 21
2014 Not a person with a disability 24 101

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 91
2014 Not a person with a disability 11 99

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 15 91
2014 Not a person with a disability 22 99

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 12 91
2014 Not a person with a disability 7 99

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 11 91
2014 Not a person with a disability 8 99

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 9 91
2014 Person with a disability 0 20
2014 Not a person with a disability 11 99

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 17 91
2014 Not a person with a disability 10 99

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 16 91
2014 Not a person with a disability 13 99

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 14 91
2014 Not a person with a disability 13 99

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 15 91
2014 Not a person with a disability 12 99

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 28 91
2014 Person with a disability 39 20
2014 Not a person with a disability 26 99

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 9 91
2014 Not a person with a disability 8 99

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 43 91
2014 Person with a disability 60 20
2014 Not a person with a disability 33 99

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 56 91
2014 Person with a disability 56 20
2014 Not a person with a disability 49 99

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 91

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 13 91
2014 Not a person with a disability 13 99

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 100 0 10
2017 Not a person with a disability 86 14 98

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 28 12 6 10 25 4 61 22 49
2017 Not a person with a disability 14 19 15 6 5 34 8 56 19 533
2014 Person with a disability 15 13 24 8 12 20 8 39 28 49
2014 Not a person with a disability 16 14 17 6 3 34 10 53 16 531

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 28 18 8 4 6 0 68 13 49
2017 Not a person with a disability 28 34 15 5 2 14 2 73 9 533
2014 Person with a disability 27 26 15 10 11 11 0 60 23 49
2014 Not a person with a disability 24 30 18 5 2 18 2 68 10 531
2011 Person with a disability 32 27 12 20 4 5 0 63 25 61
2011 Not a person with a disability 33 35 15 4 3 11 0 76 8 655
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 37 6 6 2 2 26 80 12 49
2017 Not a person with a disability 24 38 10 6 2 3 17 77 11 533
2014 Person with a disability 38 23 10 4 0 2 22 81 6 49
2014 Not a person with a disability 22 40 11 5 2 2 18 78 8 530
2011 Person with a disability 36 32 7 3 2 0 20 85 6 61
2011 Not a person with a disability 23 43 8 6 2 1 17 81 9 654
2008 Person with a disability 33 23 5 1 0 3 34 90 2 54
2008 Not a person with a disability 23 39 9 6 2 2 20 78 10 720

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 5 20 22 12 2 20 19 40 23 49
2017 Not a person with a disability 10 16 17 3 4 30 20 52 14 529
2014 Person with a disability 9 15 15 4 11 29 19 45 28 49
2014 Not a person with a disability 8 15 19 3 2 28 25 49 11 531
2011 Person with a disability 10 8 16 11 4 26 24 37 30 61
2011 Not a person with a disability 7 17 17 6 3 29 22 48 18 652

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 23 12 2 0 9 22 79 3 49
2017 Not a person with a disability 33 26 9 2 1 12 17 84 3 532
2014 Person with a disability 21 38 6 2 8 6 18 78 13 49
2014 Not a person with a disability 30 29 9 2 1 11 18 83 4 531
2011 Person with a disability 40 18 12 3 2 5 20 78 7 61
2011 Not a person with a disability 38 24 8 2 2 10 17 84 5 654
2008 Person with a disability 26 18 6 5 2 8 34 77 12 53
2008 Not a person with a disability 31 30 7 2 0 11 18 87 3 721

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 32 8 2 0 13 22 84 4 49
2017 Not a person with a disability 29 28 11 2 1 13 16 80 4 532
2014 Person with a disability 23 29 12 0 6 10 18 74 9 49
2014 Not a person with a disability 25 29 10 2 0 16 18 81 4 530
2011 Person with a disability 24 21 12 10 0 14 18 67 15 61
2011 Not a person with a disability 32 25 10 2 1 13 17 81 5 652
2008 Person with a disability 18 21 12 9 1 7 32 64 16 54
2008 Not a person with a disability 31 28 10 2 2 9 17 80 6 719
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 13 87 49
2017 Not a person with a disability 6 94 532
2014 Person with a disability 29 71 49
2014 Not a person with a disability 5 95 531

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 39 31
2014 Person with a disability 38 14
2014 Not a person with a disability 24 26

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 84 31
2014 Person with a disability 79 14
2014 Not a person with a disability 74 26

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 31
2014 Person with a disability 0 14
2014 Not a person with a disability 0 26

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 31

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 34 30
2014 Not a person with a disability 31 26

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 24 30
2014 Person with a disability 0 14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 20 30
2014 Person with a disability 0 14

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 16 30
2014 Not a person with a disability 18 26

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 30
2014 Person with a disability 0 14
2014 Not a person with a disability 0 26

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 24 30
2014 Not a person with a disability 19 26

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 30

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 30
2014 Person with a disability 65 14
2014 Not a person with a disability 0 26

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 30
2014 Person with a disability 0 14
2014 Not a person with a disability 0 26

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 27 30
2014 Not a person with a disability 27 26

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 46 31
2014 Person with a disability 66 14

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 16 31
2014 Person with a disability 42 14
2014 Not a person with a disability 23 26

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 41 31
2014 Not a person with a disability 64 26

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 29

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 21 29

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 25 29

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 32 29
2014 Not a person with a disability 23 26

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 50 29
2014 Person with a disability 45 11
2014 Not a person with a disability 50 26

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 29
2014 Person with a disability 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 61 29
2014 Person with a disability 63 11
2014 Not a person with a disability 64 26

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 29

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Not a person with a disability 80 20 31

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 26 14 2 6 35 4 63 14 49
2017 Not a person with a disability 15 16 15 2 2 40 10 61 9 533
2014 Person with a disability 15 20 12 11 7 22 14 55 27 49
2014 Not a person with a disability 15 12 15 1 2 44 10 61 6 531

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 36 21 4 2 4 2 71 7 49
2017 Not a person with a disability 31 34 14 2 2 14 2 78 6 531
2014 Person with a disability 25 35 12 2 11 13 2 71 15 49
2014 Not a person with a disability 27 31 15 2 2 22 1 76 4 530
2011 Person with a disability 47 21 10 12 4 6 0 72 17 61
2011 Not a person with a disability 39 33 13 2 1 12 0 82 4 656
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 26 16 18 21 0 0 45 39 49
2017 Not a person with a disability 16 23 22 15 20 0 4 40 37 530

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 24 29 10 13 0 0 48 23 49
2017 Not a person with a disability 18 26 27 16 11 0 2 45 28 533

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 26 24 8 15 0 0 53 23 49
2017 Not a person with a disability 25 26 26 12 7 1 3 53 20 532

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 20 27 20 15 0 0 38 35 49
2017 Not a person with a disability 23 23 24 15 11 0 3 47 28 531

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 53 20 8 6 4 0 9 80 11 49
2017 Not a person with a disability 46 23 10 5 4 0 11 78 10 533

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 37 20 10 6 0 0 64 16 49
2017 Not a person with a disability 30 28 22 10 6 0 2 60 17 530

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 25 24 8 13 0 2 54 21 48
2017 Not a person with a disability 25 30 23 11 6 2 3 58 18 532

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 26 24 13 8 0 2 53 22 49
2017 Not a person with a disability 21 30 25 14 7 1 2 52 22 531

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 30 18 10 10 0 5 61 21 49
2017 Not a person with a disability 25 30 22 15 6 1 2 56 22 533

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 27 21 4 8 0 5 65 13 49
2017 Not a person with a disability 31 32 19 10 5 0 2 64 16 531

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 28 11 8 12 0 0 69 20 49
2017 Not a person with a disability 52 22 13 6 5 0 2 76 11 534

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 62 26 0 6 4 0 2 89 11 49
2017 Not a person with a disability 70 13 5 4 4 1 3 87 8 533

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 38 12 2 2 0 0 83 5 49
2017 Not a person with a disability 55 25 9 5 3 0 3 83 8 531

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 57 18 10 4 10 0 0 76 14 49
2017 Not a person with a disability 59 18 10 5 4 0 3 80 10 532

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 47 8 4 0 0 0 41 93 0 49
2017 Not a person with a disability 52 11 6 3 1 0 27 86 5 533

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 71 16 11 0 0 0 2 89 0 49
2017 Not a person with a disability 69 16 5 2 0 0 8 92 2 530

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 69 12 11 2 4 0 2 83 6 49
2017 Not a person with a disability 70 12 5 3 3 1 6 88 6 533

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 24 20 6 6 0 2 67 12 49
2017 Not a person with a disability 44 31 15 4 3 0 3 77 7 533

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 6 33 41 14 6 0 0 39 20 49
2017 Not a person with a disability 10 32 39 15 4 0 0 42 19 533

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 27 40 16 8 0 0 24 36 49
2017 Not a person with a disability 7 18 40 25 10 0 1 35 25 531

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 39 11 10 10 5 0 68 21 49
2017 Not a person with a disability 24 45 16 7 3 5 0 72 11 534

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 38 23 10 12 3 0 54 23 49
2017 Not a person with a disability 19 43 16 13 6 2 0 64 19 533
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 74 26 49
2017 Not a person with a disability 16 84 533
2014 Person with a disability 70 30 49
2014 Not a person with a disability 18 82 531

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 92 8 36
2017 Not a person with a disability 80 20 85
2014 Person with a disability 87 13 34
2014 Not a person with a disability 83 17 94

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 60 24 7 0 10 0 0 84 10 32
2017 Not a person with a disability 38 46 4 6 4 1 0 85 10 69
2014 Person with a disability 42 31 6 4 14 4 0 75 18 29
2014 Not a person with a disability 50 32 6 9 1 0 1 83 11 78
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 27 16 14 17 4 2 22 78 49
2017 Not a person with a disability 24 26 22 12 12 3 1 25 75 533

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 22 36
2017 Not a person with a disability 19 379

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 36 36
2017 Not a person with a disability 39 379

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 25 36
2017 Not a person with a disability 21 379

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 52 36
2017 Not a person with a disability 41 379

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 36
2017 Not a person with a disability 6 379

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 34 36
2017 Not a person with a disability 47 379

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Person with a disability 9 37 14 14 11 15 35
2017 Not a person with a disability 6 50 19 8 7 10 372

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 13 17 23 22 0 5 35 47 36
2017 Not a person with a disability 12 24 14 19 16 2 13 42 42 384

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 7 5 19 20 39 0 10 13 65 36
2017 Not a person with a disability 1 8 10 17 51 2 11 10 78 381
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