2017 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 111. In which province or territory do you work?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 37 46 5 9 3 0 0 83 12 500
2017 Ontario (excluding National Capital Region) 47 46 0 7 0 0 0 93 7 14
2017 Quebec (excluding National Capital Region) 37 40 12 9 2 0 0 77 12 43
2017 British Columbia 34 52 6 0 8 0 0 86 8 15
2017 Nova Scotia 28 37 10 17 9 0 0 65 25 11
2014 National Capital Region 43 43 4 9 1 0 0 87 10 505
2014 Ontario (excluding National Capital Region) 18 60 0 6 16 0 0 79 21 16
2014 Quebec (excluding National Capital Region) 41 40 5 12 2 0 0 81 14 39

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 68 24 3 3 1 0 0 93 4 498
2017 Ontario (excluding National Capital Region) 77 7 7 0 0 8 0 92 0 14
2017 Quebec (excluding National Capital Region) 67 28 2 3 0 0 0 95 3 43
2017 British Columbia 80 20 0 0 0 0 0 100 0 15
2017 Nova Scotia 100 0 0 0 0 0 0 100 0 11
2014 National Capital Region 67 23 4 4 1 0 0 91 5 505
2014 Ontario (excluding National Capital Region) 66 28 7 0 0 0 0 93 0 16
2014 Quebec (excluding National Capital Region) 63 34 0 3 0 0 0 97 3 39

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 51 30 7 9 3 0 0 81 12 499
2017 Ontario (excluding National Capital Region) 78 15 0 0 8 0 0 92 8 14
2017 Quebec (excluding National Capital Region) 51 35 8 7 0 0 0 85 7 43
2017 British Columbia 59 41 0 0 0 0 0 100 0 15
2017 Nova Scotia 67 25 0 0 9 0 0 91 9 11
2014 National Capital Region 51 27 6 10 5 0 1 79 14 505
2014 Ontario (excluding National Capital Region) 66 24 0 11 0 0 0 89 11 16
2014 Quebec (excluding National Capital Region) 35 55 3 3 3 3 0 92 6 39

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 42 35 6 10 6 0 0 77 16 499
2017 Ontario (excluding National Capital Region) 63 22 7 0 7 0 0 85 7 14
2017 Quebec (excluding National Capital Region) 51 22 9 14 5 0 0 72 18 43
2017 British Columbia 40 27 6 7 20 0 0 67 27 15
2017 Nova Scotia 39 36 0 16 9 0 0 75 25 11
2014 National Capital Region 30 28 8 19 14 0 0 59 33 505
2014 Ontario (excluding National Capital Region) 48 25 0 16 10 0 0 74 26 16
2014 Quebec (excluding National Capital Region) 45 37 5 8 5 0 0 82 13 39

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 37 15 9 3 0 0 73 12 500
2017 Ontario (excluding National Capital Region) 48 22 15 7 7 0 0 70 15 14
2017 Quebec (excluding National Capital Region) 31 35 21 7 7 0 0 66 13 43
2017 British Columbia 12 55 12 6 15 0 0 67 21 15
2017 Nova Scotia 29 52 0 10 9 0 0 82 18 11
2014 National Capital Region 34 40 11 9 4 0 1 75 13 505
2014 Ontario (excluding National Capital Region) 43 6 7 29 16 0 0 48 45 16
2014 Quebec (excluding National Capital Region) 33 37 16 10 3 0 0 71 13 39

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 37 42 10 6 4 0 0 79 10 500
2017 Ontario (excluding National Capital Region) 49 14 37 0 0 0 0 63 0 14
2017 Quebec (excluding National Capital Region) 28 49 12 5 5 2 0 78 10 43
2017 British Columbia 13 52 22 12 0 0 0 66 12 15
2017 Nova Scotia 37 53 10 0 0 0 0 90 0 11
2014 National Capital Region 36 39 13 9 3 0 0 75 12 505
2014 Ontario (excluding National Capital Region) 35 46 12 7 0 0 0 81 7 16
2014 Quebec (excluding National Capital Region) 29 37 16 10 5 3 0 68 16 39

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 44 39 8 6 2 0 0 83 9 499
2017 Ontario (excluding National Capital Region) 43 50 0 0 0 7 0 100 0 14
2017 Quebec (excluding National Capital Region) 44 37 10 7 2 0 0 81 9 43
2017 British Columbia 20 66 0 14 0 0 0 86 14 15
2017 Nova Scotia 37 26 0 36 0 0 0 64 36 11
2014 National Capital Region 45 37 7 8 2 0 0 83 10 504
2014 Ontario (excluding National Capital Region) 41 40 12 7 0 0 0 81 7 16
2014 Quebec (excluding National Capital Region) 37 47 5 8 3 0 0 84 11 39

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 50 38 5 5 2 0 0 88 7 498
2017 Ontario (excluding National Capital Region) 55 31 15 0 0 0 0 85 0 14
2017 Quebec (excluding National Capital Region) 41 42 15 2 0 0 0 83 2 43
2017 British Columbia 25 47 27 0 0 0 0 73 0 15
2017 Nova Scotia 26 57 0 8 9 0 0 83 17 11
2014 National Capital Region 48 37 6 7 2 1 0 86 8 504
2014 Ontario (excluding National Capital Region) 54 11 14 22 0 0 0 65 22 16
2014 Quebec (excluding National Capital Region) 39 45 5 8 0 3 0 87 8 39

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 46 32 9 7 5 0 0 79 12 499
2017 Ontario (excluding National Capital Region) 56 22 22 0 0 0 0 78 0 14
2017 Quebec (excluding National Capital Region) 43 28 18 12 0 0 0 71 12 43
2017 British Columbia 33 33 14 12 8 0 0 66 20 15
2017 Nova Scotia 80 20 0 0 0 0 0 100 0 11
2014 National Capital Region 43 35 9 8 4 0 1 78 12 504
2014 Ontario (excluding National Capital Region) 54 25 0 21 0 0 0 79 21 16
2014 Quebec (excluding National Capital Region) 30 33 24 5 5 3 0 65 11 39

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 27 18 13 10 8 3 20 59 24 500
2017 Ontario (excluding National Capital Region) 28 16 22 12 0 7 15 56 16 14
2017 Quebec (excluding National Capital Region) 32 21 14 10 0 2 21 69 12 43
2017 British Columbia 20 21 13 20 26 0 0 41 46 15
2017 Nova Scotia 26 26 0 8 28 0 11 59 41 11
2014 National Capital Region 25 23 11 10 11 2 19 60 26 505
2014 Ontario (excluding National Capital Region) 50 22 7 6 5 0 11 80 12 16
2014 Quebec (excluding National Capital Region) 25 18 14 13 5 3 21 57 24 39

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 29 45 11 8 6 0 0 75 14 499
2017 Ontario (excluding National Capital Region) 28 27 38 0 7 0 0 55 7 14
2017 Quebec (excluding National Capital Region) 33 37 17 7 7 0 0 69 14 43
2017 British Columbia 26 39 13 21 0 0 0 65 21 15
2017 Nova Scotia 27 73 0 0 0 0 0 100 0 11
2014 National Capital Region 27 46 13 9 4 0 0 74 13 505
2014 Ontario (excluding National Capital Region) 40 26 5 19 10 0 0 66 29 16
2014 Quebec (excluding National Capital Region) 26 42 11 16 5 0 0 68 21 39

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 28 35 16 13 7 0 0 64 20 500
2017 Ontario (excluding National Capital Region) 20 29 30 6 7 7 0 53 15 14
2017 Quebec (excluding National Capital Region) 27 35 19 12 5 2 0 63 17 43
2017 British Columbia 20 34 19 27 0 0 0 54 27 15
2017 Nova Scotia 37 44 10 0 9 0 0 82 9 11
2014 National Capital Region 27 36 14 15 7 1 0 63 22 504
2014 Ontario (excluding National Capital Region) 23 24 12 24 17 0 0 47 41 16
2014 Quebec (excluding National Capital Region) 27 30 19 19 5 0 0 58 24 39

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 44 10 11 4 0 0 74 15 500
2017 Ontario (excluding National Capital Region) 34 44 7 15 0 0 0 78 15 14
2017 Quebec (excluding National Capital Region) 33 44 11 5 7 0 0 77 12 43
2017 British Columbia 28 53 7 12 0 0 0 81 12 15
2017 Nova Scotia 11 35 8 46 0 0 0 46 46 11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 41 43 8 5 3 0 0 84 7 497
2017 Ontario (excluding National Capital Region) 34 29 22 15 0 0 0 63 15 14
2017 Quebec (excluding National Capital Region) 42 34 14 5 2 2 0 78 7 43
2017 British Columbia 47 46 7 0 0 0 0 93 0 15
2017 Nova Scotia 28 64 0 8 0 0 0 92 8 11
2014 National Capital Region 43 42 9 3 2 1 0 85 6 505
2014 Ontario (excluding National Capital Region) 43 40 6 12 0 0 0 82 12 16
2014 Quebec (excluding National Capital Region) 50 32 13 0 3 3 0 84 3 39

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 29 38 16 9 7 1 0 67 17 499
2017 Ontario (excluding National Capital Region) 35 28 22 8 7 0 0 63 15 14
2017 Quebec (excluding National Capital Region) 28 38 17 15 2 0 0 66 17 42
2017 British Columbia 34 38 13 7 8 0 0 72 15 15
2017 Nova Scotia 44 46 10 0 0 0 0 90 0 11

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 45 38 11 4 3 0 0 82 7 498
2017 Ontario (excluding National Capital Region) 50 28 15 7 0 0 0 78 7 14
2017 Quebec (excluding National Capital Region) 46 39 10 0 2 2 0 88 2 43
2017 British Columbia 32 42 19 7 0 0 0 74 7 15
2017 Nova Scotia 46 54 0 0 0 0 0 100 0 11
2014 National Capital Region 55 33 8 2 2 0 0 89 4 505
2014 Ontario (excluding National Capital Region) 71 16 6 7 0 0 0 88 7 16
2014 Quebec (excluding National Capital Region) 45 37 13 3 3 0 0 82 5 39

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 41 12 10 5 1 0 73 15 498
2017 Ontario (excluding National Capital Region) 14 56 7 7 15 0 0 70 22 14
2017 Quebec (excluding National Capital Region) 27 44 14 10 5 0 0 71 15 43
2017 British Columbia 13 65 13 0 8 0 0 79 8 15
2017 Nova Scotia 36 46 10 8 0 0 0 82 8 11
2014 National Capital Region 24 43 15 11 6 0 1 67 18 504
2014 Ontario (excluding National Capital Region) 23 25 13 29 10 0 0 48 39 16
2014 Quebec (excluding National Capital Region) 32 29 16 16 8 0 0 60 24 39

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 38 34 14 8 7 0 0 72 15 499
2017 Ontario (excluding National Capital Region) 24 38 22 8 8 0 0 62 16 13
2017 Quebec (excluding National Capital Region) 30 29 22 5 7 2 5 63 13 43
2017 British Columbia 28 32 6 26 8 0 0 60 34 15
2017 Nova Scotia 38 36 16 10 0 0 0 74 10 11
2014 National Capital Region 28 38 15 13 5 0 0 67 18 505
2014 Ontario (excluding National Capital Region) 23 38 19 5 15 0 0 61 20 16
2014 Quebec (excluding National Capital Region) 29 28 10 16 10 0 5 61 28 39

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 32 39 14 9 5 0 1 72 14 498
2017 Ontario (excluding National Capital Region) 22 33 22 15 7 0 0 55 22 14
2017 Quebec (excluding National Capital Region) 30 47 17 4 0 0 2 78 4 43
2017 British Columbia 20 60 14 6 0 0 0 80 6 15
2017 Nova Scotia 37 46 8 9 0 0 0 83 9 11
2014 National Capital Region 31 40 14 9 5 0 0 72 14 505
2014 Ontario (excluding National Capital Region) 43 17 19 12 10 0 0 60 22 16
2014 Quebec (excluding National Capital Region) 32 38 19 8 3 0 0 71 11 39

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 42 11 6 5 0 0 78 11 499
2017 Ontario (excluding National Capital Region) 34 29 30 0 7 0 0 63 7 14
2017 Quebec (excluding National Capital Region) 39 35 12 12 2 0 0 74 14 43
2017 British Columbia 19 49 26 6 0 0 0 68 6 15
2017 Nova Scotia 27 73 0 0 0 0 0 100 0 11
2014 National Capital Region 34 44 13 6 3 0 0 78 9 505
2014 Ontario (excluding National Capital Region) 34 44 6 17 0 0 0 78 17 16
2014 Quebec (excluding National Capital Region) 45 29 16 5 5 0 0 74 11 39

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 43 31 14 7 4 0 1 74 12 498
2017 Ontario (excluding National Capital Region) 29 50 7 0 0 7 6 91 0 14
2017 Quebec (excluding National Capital Region) 38 37 13 7 2 2 0 77 9 43
2017 British Columbia 33 29 14 25 0 0 0 61 25 15
2017 Nova Scotia 59 33 8 0 0 0 0 92 0 11
2014 National Capital Region 42 34 15 5 3 0 0 76 9 505
2014 Ontario (excluding National Capital Region) 35 52 12 0 0 0 0 88 0 16
2014 Quebec (excluding National Capital Region) 42 44 10 2 2 0 0 85 5 39

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 9 23 38 16 10 1 3 27 33 499
2017 Ontario (excluding National Capital Region) 8 8 36 16 24 0 8 43 17 13
2017 Quebec (excluding National Capital Region) 4 22 36 21 7 5 5 31 29 42
2017 British Columbia 6 27 46 7 13 0 0 21 33 15
2017 Nova Scotia 17 44 11 28 0 0 0 28 61 11
2014 National Capital Region 9 25 41 19 4 1 2 24 34 505
2014 Ontario (excluding National Capital Region) 13 6 29 33 19 0 0 52 19 16
2014 Quebec (excluding National Capital Region) 8 24 16 34 10 8 0 48 34 38

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 10 18 33 17 15 3 4 34 30 495
2017 Ontario (excluding National Capital Region) 8 16 23 20 17 8 8 44 29 13
2017 Quebec (excluding National Capital Region) 10 17 37 14 15 5 3 31 29 42
2017 British Columbia 6 25 33 8 21 0 7 31 33 15
2017 Nova Scotia 9 44 18 18 11 0 0 29 53 11
2014 National Capital Region 7 16 32 28 12 2 3 42 24 505
2014 Ontario (excluding National Capital Region) 17 13 17 28 24 0 0 53 30 16
2014 Quebec (excluding National Capital Region) 8 19 36 21 5 8 3 30 30 38

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 16 22 31 14 10 2 4 26 41 497
2017 Ontario (excluding National Capital Region) 8 16 45 6 9 8 8 18 29 13
2017 Quebec (excluding National Capital Region) 17 22 24 14 14 3 8 31 43 42
2017 British Columbia 18 25 21 23 6 0 7 31 46 15
2017 Nova Scotia 9 54 8 8 11 10 0 22 69 11
2014 National Capital Region 19 27 32 12 6 1 4 19 48 505
2014 Ontario (excluding National Capital Region) 29 18 42 0 6 5 0 6 50 16
2014 Quebec (excluding National Capital Region) 5 44 20 15 2 8 5 20 57 39

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 7 17 33 24 14 1 3 41 25 498
2017 Ontario (excluding National Capital Region) 0 9 17 31 34 0 9 72 9 12
2017 Quebec (excluding National Capital Region) 2 24 31 16 19 3 5 39 28 42
2017 British Columbia 6 20 32 14 21 0 7 37 28 15
2017 Nova Scotia 9 16 44 0 31 0 0 31 25 11
2014 National Capital Region 5 18 38 26 10 2 3 37 24 503
2014 Ontario (excluding National Capital Region) 0 28 24 30 12 0 5 44 30 16
2014 Quebec (excluding National Capital Region) 2 0 46 31 15 3 3 49 3 38

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 14 18 30 19 13 1 4 35 34 495
2017 Ontario (excluding National Capital Region) 0 8 32 20 24 8 8 52 10 13
2017 Quebec (excluding National Capital Region) 9 14 32 19 17 3 7 39 26 42
2017 British Columbia 15 32 26 14 13 0 0 27 47 15
2017 Nova Scotia 9 43 28 0 11 0 10 12 57 11
2014 National Capital Region 16 25 34 14 7 1 4 22 43 504
2014 Ontario (excluding National Capital Region) 24 24 11 24 6 0 12 34 54 16
2014 Quebec (excluding National Capital Region) 18 19 21 24 13 3 3 39 39 38

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 15 24 27 17 9 4 3 28 43 497
2017 Ontario (excluding National Capital Region) 15 30 21 0 28 6 0 30 48 14
2017 Quebec (excluding National Capital Region) 19 24 17 22 3 5 11 29 51 42
2017 British Columbia 12 26 26 8 21 0 7 31 41 15
2017 Nova Scotia 9 43 29 8 0 0 11 9 58 11
2014 National Capital Region 7 17 30 27 12 2 5 41 26 504
2014 Ontario (excluding National Capital Region) 0 13 31 16 35 0 6 54 14 16
2014 Quebec (excluding National Capital Region) 3 21 25 29 11 6 5 45 27 38

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 12 19 37 16 9 3 3 27 34 497
2017 Ontario (excluding National Capital Region) 15 15 21 27 15 7 0 45 32 14
2017 Quebec (excluding National Capital Region) 16 15 34 16 10 5 5 28 35 42
2017 British Columbia 33 26 20 7 13 0 0 20 59 15
2017 Nova Scotia 9 26 44 0 0 10 11 0 44 11
2014 National Capital Region 11 22 38 18 6 2 3 25 35 503
2014 Ontario (excluding National Capital Region) 16 14 41 18 11 0 0 29 29 16
2014 Quebec (excluding National Capital Region) 18 11 37 23 5 5 0 29 31 38
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 61 28 3 5 2 0 0 90 7 498
2017 Ontario (excluding National Capital Region) 56 44 0 0 0 0 0 100 0 14
2017 Quebec (excluding National Capital Region) 72 19 5 0 2 2 0 92 2 43
2017 British Columbia 74 19 7 0 0 0 0 93 0 15
2017 Nova Scotia 55 27 8 0 10 0 0 82 10 11
2014 National Capital Region 71 19 3 5 2 0 0 90 7 505
2014 Ontario (excluding National Capital Region) 81 19 0 0 0 0 0 100 0 16
2014 Quebec (excluding National Capital Region) 71 24 6 0 0 0 0 94 0 39

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 29 32 15 8 8 5 4 66 17 497
2017 Ontario (excluding National Capital Region) 39 23 0 8 8 7 15 80 20 13
2017 Quebec (excluding National Capital Region) 20 30 15 14 2 7 11 62 20 43
2017 British Columbia 27 26 27 12 0 7 0 58 12 15
2017 Nova Scotia 21 35 10 16 0 18 0 68 20 11
2014 National Capital Region 26 31 18 9 8 4 4 62 19 505
2014 Ontario (excluding National Capital Region) 19 42 5 0 11 6 18 79 14 16
2014 Quebec (excluding National Capital Region) 27 18 27 13 8 5 3 49 23 39

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 47 31 7 9 5 1 0 79 14 500
2017 Ontario (excluding National Capital Region) 29 36 15 7 7 6 0 68 16 14
2017 Quebec (excluding National Capital Region) 46 42 8 2 2 0 0 88 5 43
2017 British Columbia 48 20 25 6 0 0 0 69 6 15
2017 Nova Scotia 62 38 0 0 0 0 0 100 0 11
2014 National Capital Region 45 31 9 8 6 1 0 76 15 505
2014 Ontario (excluding National Capital Region) 64 7 7 12 10 0 0 71 22 16
2014 Quebec (excluding National Capital Region) 45 23 19 11 3 0 0 68 13 39

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 37 40 11 6 4 2 0 79 10 500
2017 Ontario (excluding National Capital Region) 40 15 15 15 7 8 0 59 24 14
2017 Quebec (excluding National Capital Region) 44 35 14 2 2 2 0 80 5 43
2017 British Columbia 28 48 12 12 0 0 0 76 12 15
2017 Nova Scotia 28 36 0 36 0 0 0 64 36 11
2014 National Capital Region 33 43 12 7 4 1 1 77 11 505
2014 Ontario (excluding National Capital Region) 48 23 12 17 0 0 0 71 17 16
2014 Quebec (excluding National Capital Region) 17 41 23 3 8 5 3 63 12 39

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 27 11 10 6 9 1 70 17 500
2017 Ontario (excluding National Capital Region) 26 22 15 15 7 15 0 56 26 14
2017 Quebec (excluding National Capital Region) 36 28 13 10 5 9 0 70 16 43
2017 British Columbia 20 38 15 12 7 7 0 63 21 15
2017 Nova Scotia 18 34 8 20 9 0 11 59 32 11
2014 National Capital Region 30 33 12 9 7 7 1 69 18 505
2014 Ontario (excluding National Capital Region) 42 24 6 7 10 5 7 74 19 16
2014 Quebec (excluding National Capital Region) 27 29 16 8 8 10 3 63 18 39

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 14 25 17 17 10 15 3 47 33 500
2017 Ontario (excluding National Capital Region) 0 21 0 38 7 34 0 31 69 14
2017 Quebec (excluding National Capital Region) 6 33 17 12 5 25 2 54 23 43
2017 British Columbia 13 7 20 39 0 13 7 25 49 15
2017 Nova Scotia 0 0 0 52 9 18 21 0 100 11
2014 National Capital Region 8 23 18 15 16 16 4 39 38 504
2014 Ontario (excluding National Capital Region) 6 19 17 7 15 30 6 39 34 16
2014 Quebec (excluding National Capital Region) 12 28 26 11 5 15 3 48 20 39

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 45 41 7 5 2 0 0 86 7 500
2017 Ontario (excluding National Capital Region) 34 36 16 15 0 0 0 69 15 14
2017 Quebec (excluding National Capital Region) 37 46 5 10 2 0 0 83 12 43
2017 British Columbia 48 46 0 6 0 0 0 94 6 15
2017 Nova Scotia 74 26 0 0 0 0 0 100 0 11
2014 National Capital Region 41 42 8 5 3 0 0 83 9 505
2014 Ontario (excluding National Capital Region) 54 34 7 5 0 0 0 88 5 16
2014 Quebec (excluding National Capital Region) 29 44 22 5 0 0 0 73 5 39
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 42 34 9 8 5 0 2 77 14 500
2017 Ontario (excluding National Capital Region) 43 27 8 22 0 0 0 70 22 14
2017 Quebec (excluding National Capital Region) 43 40 12 5 0 0 0 83 5 43
2017 British Columbia 35 34 12 19 0 0 0 69 19 15
2017 Nova Scotia 28 28 18 9 0 10 8 68 11 11
2014 National Capital Region 36 36 13 9 6 1 0 72 15 505
2014 Ontario (excluding National Capital Region) 24 44 19 12 0 0 0 69 12 16
2014 Quebec (excluding National Capital Region) 48 21 13 8 8 0 3 70 16 39

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 47 30 10 5 4 2 0 79 10 499
2017 Ontario (excluding National Capital Region) 49 22 15 7 0 7 0 76 8 14
2017 Quebec (excluding National Capital Region) 60 28 3 5 0 2 2 92 5 43
2017 British Columbia 49 40 6 6 0 0 0 88 6 15
2017 Nova Scotia 45 28 8 0 9 10 0 81 10 11
2014 National Capital Region 37 35 12 8 4 2 1 75 12 505
2014 Ontario (excluding National Capital Region) 53 28 7 12 0 0 0 82 12 16
2014 Quebec (excluding National Capital Region) 50 23 11 8 3 5 0 78 11 39

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 46 33 8 8 4 0 1 80 12 500
2017 Ontario (excluding National Capital Region) 49 21 22 7 0 0 0 70 7 14
2017 Quebec (excluding National Capital Region) 47 39 11 2 0 0 0 86 2 43
2017 British Columbia 29 52 13 6 0 0 0 81 6 15
2017 Nova Scotia 45 18 10 8 9 10 0 70 19 11
2014 National Capital Region 39 36 10 9 6 1 0 75 15 503
2014 Ontario (excluding National Capital Region) 48 41 6 5 0 0 0 89 5 16
2014 Quebec (excluding National Capital Region) 42 44 3 8 3 0 0 87 11 39

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 80 15 2 2 1 0 1 95 3 500
2017 Ontario (excluding National Capital Region) 78 22 0 0 0 0 0 100 0 14
2017 Quebec (excluding National Capital Region) 90 10 0 0 0 0 0 100 0 43
2017 British Columbia 68 32 0 0 0 0 0 100 0 15
2017 Nova Scotia 100 0 0 0 0 0 0 100 0 11
2014 National Capital Region 79 14 2 2 2 0 0 94 4 505
2014 Ontario (excluding National Capital Region) 95 5 0 0 0 0 0 100 0 16
2014 Quebec (excluding National Capital Region) 79 21 0 0 0 0 0 100 0 39

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 53 25 6 6 5 3 3 82 12 499
2017 Ontario (excluding National Capital Region) 55 15 15 0 0 16 0 82 0 14
2017 Quebec (excluding National Capital Region) 47 31 10 5 2 0 5 82 8 43
2017 British Columbia 53 34 13 0 0 0 0 87 0 15
2017 Nova Scotia 53 10 0 0 8 20 10 88 12 11
2014 National Capital Region 51 26 6 6 5 2 4 82 11 505
2014 Ontario (excluding National Capital Region) 57 17 5 0 0 10 11 94 0 16
2014 Quebec (excluding National Capital Region) 40 34 8 3 8 3 5 80 11 39

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 58 24 5 6 4 1 1 83 11 499
2017 Ontario (excluding National Capital Region) 63 8 22 7 0 0 0 70 7 14
2017 Quebec (excluding National Capital Region) 71 22 7 0 0 0 0 93 0 42
2017 British Columbia 54 33 0 0 6 7 0 94 6 15
2017 Nova Scotia 54 46 0 0 0 0 0 100 0 11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 54 26 9 6 3 2 0 82 9 499
2017 Ontario (excluding National Capital Region) 57 21 15 0 0 7 0 84 0 14
2017 Quebec (excluding National Capital Region) 69 24 8 0 0 0 0 92 0 43
2017 British Columbia 48 39 13 0 0 0 0 87 0 15
2017 Nova Scotia 52 38 10 0 0 0 0 90 0 11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 51 27 9 7 5 0 0 79 12 499
2017 Ontario (excluding National Capital Region) 55 22 15 7 0 0 0 78 7 14
2017 Quebec (excluding National Capital Region) 52 35 10 2 0 0 0 88 2 42
2017 British Columbia 48 40 0 6 6 0 0 88 12 15
2017 Nova Scotia 36 38 8 0 9 10 0 81 10 11
2014 National Capital Region 43 31 11 9 6 0 0 74 15 505
2014 Ontario (excluding National Capital Region) 60 18 21 0 0 0 0 79 0 16
2014 Quebec (excluding National Capital Region) 50 26 8 5 8 3 0 79 14 39
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 28 44 15 2 4 1 6 78 7 142
2017 Quebec (excluding National Capital Region) 16 41 9 0 8 9 16 77 11 12
2014 National Capital Region 27 37 10 10 4 4 7 73 16 143

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 28 35 15 9 4 8 0 70 14 500
2017 Ontario (excluding National Capital Region) 35 16 28 13 7 0 0 51 21 14
2017 Quebec (excluding National Capital Region) 23 42 14 10 2 9 0 72 13 43
2017 British Columbia 19 46 13 7 8 6 0 70 16 15
2017 Nova Scotia 39 44 0 0 9 8 0 91 9 11
2014 National Capital Region 24 38 17 7 4 10 0 69 12 505
2014 Ontario (excluding National Capital Region) 42 35 7 10 0 7 0 82 11 16
2014 Quebec (excluding National Capital Region) 22 28 19 5 5 21 0 64 13 39

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 24 41 13 12 6 3 1 68 18 500
2017 Ontario (excluding National Capital Region) 29 20 21 15 7 8 0 53 24 14
2017 Quebec (excluding National Capital Region) 21 46 14 9 7 2 0 68 17 43
2017 British Columbia 12 41 27 12 8 0 0 53 20 15
2017 Nova Scotia 39 36 17 0 9 0 0 75 9 11
2014 National Capital Region 22 37 20 12 7 3 0 60 19 505
2014 Ontario (excluding National Capital Region) 35 24 25 7 10 0 0 59 17 16
2014 Quebec (excluding National Capital Region) 24 26 26 10 5 8 0 54 17 39

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 15 39 19 14 7 6 1 58 22 499
2017 Ontario (excluding National Capital Region) 23 28 28 14 7 0 0 51 21 14
2017 Quebec (excluding National Capital Region) 16 26 30 8 5 16 0 50 15 43
2017 British Columbia 6 39 20 26 8 0 0 45 35 15
2017 Nova Scotia 10 39 18 25 9 0 0 49 33 11
2014 National Capital Region 12 33 22 17 9 8 0 49 28 505
2014 Ontario (excluding National Capital Region) 23 11 11 26 23 7 0 37 52 16
2014 Quebec (excluding National Capital Region) 12 33 16 11 10 18 0 55 26 39

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 24 37 15 11 8 5 1 64 20 499
2017 Ontario (excluding National Capital Region) 30 27 21 8 7 7 0 61 16 14
2017 Quebec (excluding National Capital Region) 27 31 17 12 7 7 0 62 20 43
2017 British Columbia 12 27 13 28 14 6 0 41 44 15
2017 Nova Scotia 21 43 16 0 0 20 0 80 0 11
2014 National Capital Region 16 29 20 17 9 9 0 50 28 505
2014 Ontario (excluding National Capital Region) 41 12 12 7 23 6 0 57 31 16
2014 Quebec (excluding National Capital Region) 14 23 27 13 8 16 0 44 25 39

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 17 42 18 14 8 2 0 60 22 499
2017 Ontario (excluding National Capital Region) 16 40 15 8 7 15 0 65 18 14
2017 Quebec (excluding National Capital Region) 18 32 26 8 5 12 0 57 14 43
2017 British Columbia 6 28 26 20 21 0 0 34 40 15
2017 Nova Scotia 10 46 28 8 9 0 0 56 17 11
2014 National Capital Region 12 36 20 18 10 2 0 50 29 504
2014 Ontario (excluding National Capital Region) 35 18 11 13 23 0 0 53 36 16
2014 Quebec (excluding National Capital Region) 10 33 26 8 10 13 0 49 21 39
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 28 44 16 8 3 2 0 73 11 500
2017 Ontario (excluding National Capital Region) 8 47 22 22 0 0 0 55 22 14
2017 Quebec (excluding National Capital Region) 21 45 17 9 5 2 0 68 15 42
2017 British Columbia 27 53 19 0 0 0 0 81 0 15
2017 Nova Scotia 11 20 0 44 25 0 0 31 69 11
2014 National Capital Region 27 43 15 11 4 1 0 71 15 505
2014 Ontario (excluding National Capital Region) 30 30 17 7 16 0 0 60 23 16
2014 Quebec (excluding National Capital Region) 22 23 32 13 5 6 0 47 19 39

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 44 10 4 1 4 0 84 5 500
2017 Ontario (excluding National Capital Region) 30 34 7 15 0 7 6 74 17 14
2017 Quebec (excluding National Capital Region) 38 45 5 3 2 8 0 89 5 42
2017 British Columbia 14 80 6 0 0 0 0 94 0 15
2017 Nova Scotia 54 46 0 0 0 0 0 100 0 11
2014 National Capital Region 32 45 13 3 1 5 1 83 4 505
2014 Ontario (excluding National Capital Region) 70 24 7 0 0 0 0 93 0 16
2014 Quebec (excluding National Capital Region) 42 29 11 3 0 15 0 84 3 39

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 35 34 15 10 3 3 1 71 13 499
2017 Ontario (excluding National Capital Region) 37 47 0 0 0 8 8 100 0 13
2017 Quebec (excluding National Capital Region) 28 45 10 5 7 5 0 76 13 42
2017 British Columbia 42 38 13 0 0 0 7 86 0 15
2017 Nova Scotia 74 26 0 0 0 0 0 100 0 11
2014 National Capital Region 30 41 10 10 5 4 1 74 15 505
2014 Ontario (excluding National Capital Region) 43 28 17 0 0 7 6 80 0 16
2014 Quebec (excluding National Capital Region) 44 31 5 5 5 8 0 83 11 39

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 21 36 22 11 5 5 1 60 17 500
2017 Ontario (excluding National Capital Region) 0 49 15 21 0 6 8 58 25 14
2017 Quebec (excluding National Capital Region) 14 26 35 8 9 5 5 44 18 42
2017 British Columbia 34 46 14 0 6 0 0 80 6 15
2017 Nova Scotia 17 35 28 10 0 0 11 58 11 11
2014 National Capital Region 18 29 22 13 8 8 3 52 23 505
2014 Ontario (excluding National Capital Region) 36 28 0 16 7 13 0 74 26 16
2014 Quebec (excluding National Capital Region) 20 33 11 13 3 16 5 67 20 39

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 15 22 21 12 14 10 5 44 32 499
2017 Ontario (excluding National Capital Region) 7 13 7 30 0 34 8 36 51 14
2017 Quebec (excluding National Capital Region) 19 21 27 22 0 9 2 46 24 42
2017 British Columbia 6 44 12 6 12 6 14 63 22 15
2017 Nova Scotia 0 38 26 0 9 8 19 52 12 11
2014 National Capital Region 13 18 21 15 14 13 7 39 36 505
2014 Ontario (excluding National Capital Region) 24 7 36 12 0 16 6 40 15 16
2014 Quebec (excluding National Capital Region) 25 31 3 10 13 16 3 68 29 39

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 56 30 6 4 2 0 1 87 7 498
2017 Ontario (excluding National Capital Region) 58 25 18 0 0 0 0 82 0 12
2017 Quebec (excluding National Capital Region) 64 24 5 5 2 0 0 88 7 43
2017 British Columbia 67 26 0 6 0 0 0 94 6 15
2017 Nova Scotia 47 20 0 11 22 0 0 67 33 10
2014 National Capital Region 56 26 7 6 2 1 2 85 9 505
2014 Ontario (excluding National Capital Region) 76 19 0 5 0 0 0 95 5 16
2014 Quebec (excluding National Capital Region) 63 27 5 0 0 0 5 94 0 39

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 66 23 4 1 1 2 2 93 3 497
2017 Ontario (excluding National Capital Region) 72 13 7 0 0 8 0 92 0 14
2017 Quebec (excluding National Capital Region) 71 10 2 5 2 7 2 89 8 43
2017 British Columbia 60 33 7 0 0 0 0 93 0 15
2017 Nova Scotia 73 8 0 8 0 0 11 91 9 11
2014 National Capital Region 69 20 3 2 1 2 2 94 3 505
2014 Ontario (excluding National Capital Region) 81 13 0 7 0 0 0 93 7 16
2014 Quebec (excluding National Capital Region) 50 34 2 0 2 6 5 95 3 39

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 29 35 16 10 6 4 1 66 17 499
2017 Ontario (excluding National Capital Region) 51 20 15 0 7 7 0 76 8 14
2017 Quebec (excluding National Capital Region) 26 35 16 12 7 5 0 63 20 43
2017 British Columbia 6 53 15 13 6 6 0 63 20 15
2017 Nova Scotia 0 37 10 26 17 10 0 42 48 11
2014 National Capital Region 24 36 15 13 11 1 1 61 24 505
2014 Ontario (excluding National Capital Region) 30 10 12 19 23 6 0 42 44 16
2014 Quebec (excluding National Capital Region) 25 29 26 3 8 8 3 60 11 39

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 15 22 15 18 23 3 4 40 44 500
2017 Ontario (excluding National Capital Region) 43 8 0 19 15 7 8 60 40 14
2017 Quebec (excluding National Capital Region) 13 28 12 5 30 7 4 47 39 43
2017 British Columbia 13 40 7 12 28 0 0 53 40 15
2017 Nova Scotia 9 0 18 41 9 22 0 12 65 10
2014 National Capital Region 11 19 18 20 26 3 3 32 49 505
2014 Ontario (excluding National Capital Region) 6 17 16 25 29 0 6 25 58 16
2014 Quebec (excluding National Capital Region) 9 18 15 13 34 8 3 30 52 39

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 23 40 19 9 6 3 1 65 15 500
2017 Ontario (excluding National Capital Region) 13 43 21 0 0 7 16 73 0 14
2017 Quebec (excluding National Capital Region) 25 37 17 7 10 5 0 64 18 43
2017 British Columbia 6 59 20 7 8 0 0 65 15 15
2017 Nova Scotia 28 45 18 10 0 0 0 72 10 11

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 45 35 11 3 3 2 1 83 6 500
2017 Ontario (excluding National Capital Region) 36 34 15 8 0 7 0 76 8 14
2017 Quebec (excluding National Capital Region) 36 38 5 2 7 12 0 84 11 43
2017 British Columbia 34 47 13 0 6 0 0 81 6 15
2017 Nova Scotia 21 63 16 0 0 0 0 84 0 11
2014 National Capital Region 41 38 11 3 3 5 0 83 6 505
2014 Ontario (excluding National Capital Region) 47 27 13 0 7 6 0 78 7 16
2014 Quebec (excluding National Capital Region) 35 23 18 5 0 13 5 71 7 39

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 43 41 9 3 1 3 0 86 4 499
2017 Ontario (excluding National Capital Region) 43 34 7 0 7 8 0 84 8 14
2017 Quebec (excluding National Capital Region) 46 42 5 0 5 2 0 90 5 43
2017 British Columbia 42 46 12 0 0 0 0 88 0 15
2017 Nova Scotia 48 44 0 8 0 0 0 92 8 11
2014 National Capital Region 42 37 11 6 2 3 0 81 8 505
2014 Ontario (excluding National Capital Region) 42 40 12 0 0 7 0 87 0 16
2014 Quebec (excluding National Capital Region) 30 36 16 5 3 8 3 73 9 39

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 46 39 8 3 3 0 0 86 6 499
2017 Ontario (excluding National Capital Region) 42 34 7 7 0 8 0 84 8 14
2017 Quebec (excluding National Capital Region) 55 35 7 2 0 0 0 91 2 43
2017 British Columbia 32 62 6 0 0 0 0 94 0 15
2017 Nova Scotia 56 36 8 0 0 0 0 92 0 11
2014 National Capital Region 47 36 10 4 3 0 0 83 7 504
2014 Ontario (excluding National Capital Region) 64 19 7 0 0 10 0 93 0 16
2014 Quebec (excluding National Capital Region) 42 39 13 3 3 0 0 82 5 39

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 38 34 14 8 6 0 0 71 14 498
2017 Ontario (excluding National Capital Region) 22 50 6 15 7 0 0 72 22 14
2017 Quebec (excluding National Capital Region) 32 38 12 8 6 5 0 73 15 43
2017 British Columbia 13 41 25 8 7 6 0 57 16 15
2017 Nova Scotia 29 46 17 8 0 0 0 75 8 11
2014 National Capital Region 30 38 17 8 6 1 0 68 14 505
2014 Ontario (excluding National Capital Region) 47 25 6 7 10 7 0 76 18 16
2014 Quebec (excluding National Capital Region) 16 44 21 5 13 0 0 60 18 39

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 35 37 13 8 5 0 0 73 14 500
2017 Ontario (excluding National Capital Region) 22 42 21 7 7 0 0 64 15 14
2017 Quebec (excluding National Capital Region) 27 42 19 7 4 0 0 69 12 43
2017 British Columbia 21 27 44 0 8 0 0 48 8 15
2017 Nova Scotia 39 45 8 8 0 0 0 84 8 11
2014 National Capital Region 29 42 15 8 6 0 0 72 14 504
2014 Ontario (excluding National Capital Region) 47 25 6 12 10 0 0 72 22 16
2014 Quebec (excluding National Capital Region) 17 46 18 13 5 0 0 63 19 39

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 23 20 11 11 4 1 56 23 500
2017 Ontario (excluding National Capital Region) 21 6 6 37 15 15 0 32 61 14
2017 Quebec (excluding National Capital Region) 25 27 15 10 16 5 2 56 28 43
2017 British Columbia 13 21 32 12 15 6 0 37 29 15
2017 Nova Scotia 18 27 11 34 0 10 0 50 38 11
2014 National Capital Region 29 24 17 14 13 3 1 56 27 504
2014 Ontario (excluding National Capital Region) 29 18 25 7 16 0 6 50 24 16
2014 Quebec (excluding National Capital Region) 14 20 22 16 18 10 0 38 38 39
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 National Capital Region 39 27 34 500
2017 Ontario (excluding National Capital Region) 36 22 42 14
2017 Quebec (excluding National Capital Region) 32 24 44 43
2017 British Columbia 32 20 47 15
2017 Nova Scotia 56 16 28 11
2014 National Capital Region 44 29 27 505
2014 Ontario (excluding National Capital Region) 25 35 41 16
2014 Quebec (excluding National Capital Region) 28 28 44 39

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 National Capital Region 16 15 57 1 6 5 195
2017 Quebec (excluding National Capital Region) 22 14 43 13 0 8 14
2014 National Capital Region 13 14 61 5 9999 7 221
2014 Quebec (excluding National Capital Region) 16 8 66 0 9999 9 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 18 82 500
2017 Quebec (excluding National Capital Region) 18 82 43
2014 National Capital Region 23 77 505
2014 Quebec (excluding National Capital Region) 18 82 39

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 42 94
2014 National Capital Region 40 113

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 67 94
2014 National Capital Region 64 113

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 8 94
2014 National Capital Region 5 113

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 94
2014 National Capital Region 0 113

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 30 94
2014 National Capital Region 40 113

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 46 94
2014 National Capital Region 34 113

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 40 94
2014 National Capital Region 37 113

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 42 94
2014 National Capital Region 41 113

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 20 94
2014 National Capital Region 24 113

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 61 94
2014 National Capital Region 64 113

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 28 94
2014 National Capital Region 24 113

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 7 94
2014 National Capital Region 5 113

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 10 94
2014 National Capital Region 9 113

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 44 94
2014 National Capital Region 33 113

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 15 94
2014 National Capital Region 24 113

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 94
2014 National Capital Region 13 113

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 57 94
2014 National Capital Region 59 113

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 30 94
2014 National Capital Region 24 113

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 14 94
2014 National Capital Region 14 113

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 94
2014 National Capital Region 8 113

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 7 94
2014 National Capital Region 6 113

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 94

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 18 94
2014 National Capital Region 10 113

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 94
2014 National Capital Region 12 113

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 26 94
2014 National Capital Region 26 113

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 8 86
2014 National Capital Region 10 111

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 86
2014 National Capital Region 22 111

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 86
2014 National Capital Region 9 111

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 10 86
2014 National Capital Region 7 111

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 86
2014 National Capital Region 9 111

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 18 86
2014 National Capital Region 11 111

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 15 86
2014 National Capital Region 13 111

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 86
2014 National Capital Region 14 111

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 15 86
2014 National Capital Region 14 111

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 28 86
2014 National Capital Region 29 111

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 10 86
2014 National Capital Region 10 111

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 45 86
2014 National Capital Region 38 111

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 56 86
2014 National Capital Region 49 111

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 86

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 86
2014 National Capital Region 14 111

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 90 10 94

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 14 21 14 6 6 33 6 58 20 500
2017 Ontario (excluding National Capital Region) 15 8 0 7 7 47 16 60 40 14
2017 Quebec (excluding National Capital Region) 16 10 25 2 2 38 7 48 8 42
2017 British Columbia 0 25 21 8 0 25 20 46 15 15
2017 Nova Scotia 20 17 16 8 0 39 0 60 14 11
2014 National Capital Region 15 14 18 7 4 33 10 50 19 505
2014 Ontario (excluding National Capital Region) 13 10 22 0 0 42 13 51 0 16
2014 Quebec (excluding National Capital Region) 14 13 15 5 3 39 10 54 16 39

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 28 33 16 6 3 13 2 71 10 500
2017 Ontario (excluding National Capital Region) 44 6 21 0 7 21 0 64 9 14
2017 Quebec (excluding National Capital Region) 21 37 15 4 0 19 3 75 6 42
2017 British Columbia 20 52 19 8 0 0 0 72 8 15
2017 Nova Scotia 57 35 8 0 0 0 0 92 0 11
2014 National Capital Region 23 31 17 6 3 17 2 67 11 505
2014 Ontario (excluding National Capital Region) 30 32 26 0 0 6 6 71 0 16
2014 Quebec (excluding National Capital Region) 25 15 21 8 0 26 5 58 11 39
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 23 37 10 7 2 3 18 77 11 500
2017 Ontario (excluding National Capital Region) 21 42 7 8 7 8 6 74 17 14
2017 Quebec (excluding National Capital Region) 16 39 10 7 7 7 13 69 18 42
2017 British Columbia 40 26 14 0 13 0 6 71 14 15
2017 Nova Scotia 9 55 0 0 0 11 25 100 0 11
2014 National Capital Region 22 38 11 5 2 2 20 77 8 504
2014 Ontario (excluding National Capital Region) 24 34 0 5 0 13 23 92 8 16
2014 Quebec (excluding National Capital Region) 22 52 11 5 0 5 5 82 6 39

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 9 15 18 4 4 30 21 48 15 496
2017 Ontario (excluding National Capital Region) 7 13 21 15 0 30 14 36 26 14
2017 Quebec (excluding National Capital Region) 16 25 15 0 2 31 11 70 4 42
2017 British Columbia 14 14 19 0 7 18 27 52 13 15
2017 Nova Scotia 0 17 8 18 0 49 8 39 41 11
2014 National Capital Region 7 14 18 3 2 29 26 48 12 505
2014 Ontario (excluding National Capital Region) 6 0 29 17 0 20 29 11 32 16
2014 Quebec (excluding National Capital Region) 7 23 21 3 5 31 10 51 13 39

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 34 25 10 2 1 10 19 82 4 499
2017 Ontario (excluding National Capital Region) 34 36 0 0 0 31 0 100 0 14
2017 Quebec (excluding National Capital Region) 29 30 7 3 0 14 17 85 4 42
2017 British Columbia 35 21 32 0 0 6 6 64 0 15
2017 Nova Scotia 8 26 0 0 0 41 25 100 0 11
2014 National Capital Region 28 31 8 2 1 10 20 84 5 505
2014 Ontario (excluding National Capital Region) 30 22 25 0 0 0 23 68 0 16
2014 Quebec (excluding National Capital Region) 36 21 13 3 0 23 5 78 4 39

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 29 27 12 2 1 12 18 79 4 499
2017 Ontario (excluding National Capital Region) 36 28 6 0 0 29 0 91 0 14
2017 Quebec (excluding National Capital Region) 22 32 10 0 0 19 17 84 0 42
2017 British Columbia 19 28 26 0 8 12 6 58 10 15
2017 Nova Scotia 18 36 0 0 0 21 25 100 0 11
2014 National Capital Region 23 30 10 1 1 15 20 82 3 504
2014 Ontario (excluding National Capital Region) 23 17 13 10 0 25 11 63 16 16
2014 Quebec (excluding National Capital Region) 36 23 8 5 0 24 5 82 7 39
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 6 94 499
2014 National Capital Region 8 92 505
2014 Quebec (excluding National Capital Region) 0 100 39

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 34 31
2014 National Capital Region 28 38

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 87 31
2014 National Capital Region 74 38

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 31
2014 National Capital Region 0 38

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 31

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 24 29
2014 National Capital Region 24 38

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 20 29

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 17 29

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 17 29
2014 National Capital Region 16 38

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 29
2014 National Capital Region 0 38

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 28 29
2014 National Capital Region 20 38

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 29

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 29
2014 National Capital Region 0 38

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 17 29
2014 National Capital Region 24 38

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 43 31
2014 National Capital Region 29 38

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 20 31
2014 National Capital Region 29 38

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 16 31
2014 National Capital Region 19 38

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 38 31
2014 National Capital Region 52 38

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 28

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 28

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 19 28

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 23 28
2014 National Capital Region 21 35

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 33 28
2014 National Capital Region 29 35

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 55 28
2014 National Capital Region 49 35

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 28

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 59 28
2014 National Capital Region 62 35

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 28

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 84 16 31

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 16 16 15 3 2 39 8 61 10 500
2017 Ontario (excluding National Capital Region) 8 7 21 8 15 41 0 27 38 14
2017 Quebec (excluding National Capital Region) 14 24 10 0 2 40 9 75 4 42
2017 British Columbia 0 15 41 0 0 25 20 26 0 15
2017 Nova Scotia 0 17 8 0 0 55 20 67 0 11
2014 National Capital Region 14 14 14 2 2 44 11 61 9 505
2014 Ontario (excluding National Capital Region) 13 0 32 0 0 42 13 29 0 16
2014 Quebec (excluding National Capital Region) 15 13 21 0 0 40 12 57 0 39

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 34 14 3 2 12 3 77 6 499
2017 Ontario (excluding National Capital Region) 37 6 28 0 15 14 0 50 17 14
2017 Quebec (excluding National Capital Region) 21 34 16 0 2 27 0 75 3 41
2017 British Columbia 34 34 25 0 0 6 0 73 0 15
2017 Nova Scotia 47 25 8 0 0 20 0 90 0 11
2014 National Capital Region 25 33 14 2 3 22 1 76 6 504
2014 Ontario (excluding National Capital Region) 36 24 25 10 0 6 0 63 11 16
2014 Quebec (excluding National Capital Region) 25 21 21 0 0 27 7 68 0 39
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 16 25 21 16 20 0 3 42 37 496
2017 Ontario (excluding National Capital Region) 29 29 27 0 0 8 7 68 0 14
2017 Quebec (excluding National Capital Region) 16 11 25 19 22 0 8 29 44 43
2017 British Columbia 19 12 27 15 27 0 0 31 42 15
2017 Nova Scotia 10 29 25 8 28 0 0 39 36 11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 19 26 27 16 11 0 1 46 27 499
2017 Ontario (excluding National Capital Region) 21 27 29 7 8 0 8 52 16 14
2017 Quebec (excluding National Capital Region) 12 29 30 21 9 0 0 41 30 43
2017 British Columbia 6 22 32 14 26 0 0 28 40 15
2017 Nova Scotia 31 17 25 18 0 0 10 52 20 11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 25 27 26 11 8 0 2 53 20 498
2017 Ontario (excluding National Capital Region) 27 21 15 7 8 0 22 62 19 14
2017 Quebec (excluding National Capital Region) 26 25 28 9 4 2 5 55 15 43
2017 British Columbia 28 32 19 7 15 0 0 60 22 15
2017 Nova Scotia 20 8 43 18 0 11 0 31 21 11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 23 24 23 16 11 0 2 48 28 497
2017 Ontario (excluding National Capital Region) 20 14 21 15 22 0 8 36 41 14
2017 Quebec (excluding National Capital Region) 28 19 26 6 14 0 7 51 22 43
2017 British Columbia 26 6 27 26 15 0 0 32 41 15
2017 Nova Scotia 0 0 62 17 0 0 21 0 21 11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 46 25 10 4 4 0 10 79 10 499
2017 Ontario (excluding National Capital Region) 41 21 0 0 8 0 31 89 11 14
2017 Quebec (excluding National Capital Region) 49 12 11 7 4 2 14 73 14 43
2017 British Columbia 55 14 20 6 6 0 0 68 12 15
2017 Nova Scotia 57 17 8 9 0 0 10 82 10 11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 30 29 23 11 6 0 1 60 17 497
2017 Ontario (excluding National Capital Region) 7 48 36 0 0 0 8 61 0 14
2017 Quebec (excluding National Capital Region) 33 21 26 6 12 0 2 55 19 43
2017 British Columbia 19 19 28 14 6 6 7 44 23 15
2017 Nova Scotia 57 33 0 10 0 0 0 90 10 11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 26 29 23 11 7 1 2 57 19 498
2017 Ontario (excluding National Capital Region) 28 48 8 0 0 0 16 91 0 14
2017 Quebec (excluding National Capital Region) 23 28 25 10 0 12 2 59 11 43
2017 British Columbia 19 27 7 25 15 0 7 50 42 15
2017 Nova Scotia 19 35 46 0 0 0 0 54 0 11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 22 31 24 13 8 1 1 54 21 498
2017 Ontario (excluding National Capital Region) 36 12 28 7 0 0 16 58 9 14
2017 Quebec (excluding National Capital Region) 22 25 17 27 2 5 2 50 32 43
2017 British Columbia 13 21 46 6 6 0 7 37 13 15
2017 Nova Scotia 11 18 34 28 9 0 0 29 36 11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 25 30 21 15 7 1 2 57 22 500
2017 Ontario (excluding National Capital Region) 34 28 8 15 0 0 16 73 18 14
2017 Quebec (excluding National Capital Region) 26 35 22 12 5 0 0 61 16 43
2017 British Columbia 20 32 34 0 6 0 7 57 7 15
2017 Nova Scotia 8 19 36 36 0 0 0 27 36 11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 32 19 10 5 0 2 64 16 498
2017 Ontario (excluding National Capital Region) 35 35 7 7 0 0 16 82 9 14
2017 Quebec (excluding National Capital Region) 31 35 19 6 9 0 0 66 15 43
2017 British Columbia 25 20 28 6 13 0 7 49 20 15
2017 Nova Scotia 36 38 16 10 0 0 0 74 10 11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 51 23 13 6 5 0 1 75 12 500
2017 Ontario (excluding National Capital Region) 64 6 15 8 0 0 7 76 8 14
2017 Quebec (excluding National Capital Region) 53 25 12 5 2 0 2 80 7 43
2017 British Columbia 39 27 13 0 14 0 7 71 15 15
2017 Nova Scotia 57 9 8 26 0 0 0 66 26 11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 70 14 5 4 4 1 3 87 8 499
2017 Ontario (excluding National Capital Region) 57 8 7 15 7 0 6 68 24 14
2017 Quebec (excluding National Capital Region) 70 14 7 4 0 0 4 88 5 43
2017 British Columbia 67 20 0 6 0 0 7 94 6 15
2017 Nova Scotia 82 9 0 0 10 0 0 90 10 11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 54 26 9 4 4 0 3 83 8 497
2017 Ontario (excluding National Capital Region) 42 30 15 7 0 0 6 76 8 14
2017 Quebec (excluding National Capital Region) 51 35 7 7 0 0 0 86 7 43
2017 British Columbia 53 22 7 12 0 0 7 80 12 15
2017 Nova Scotia 73 17 10 0 0 0 0 90 0 11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 58 19 10 5 6 0 3 79 11 498
2017 Ontario (excluding National Capital Region) 57 21 7 15 0 0 0 78 15 14
2017 Quebec (excluding National Capital Region) 67 16 12 2 0 0 2 85 2 43
2017 British Columbia 59 7 21 6 0 0 7 71 6 15
2017 Nova Scotia 74 9 8 10 0 0 0 82 10 11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 51 11 6 3 1 0 29 86 5 499
2017 Ontario (excluding National Capital Region) 50 21 0 0 0 0 29 100 0 14
2017 Quebec (excluding National Capital Region) 61 2 9 2 0 0 26 85 3 43
2017 British Columbia 75 6 7 0 0 0 12 92 0 15
2017 Nova Scotia 36 8 10 0 0 0 46 82 0 11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 70 15 6 1 0 0 7 92 2 498
2017 Ontario (excluding National Capital Region) 48 29 8 0 0 0 16 91 0 14
2017 Quebec (excluding National Capital Region) 65 17 8 2 0 0 7 89 2 41
2017 British Columbia 67 26 0 0 0 0 7 100 0 15
2017 Nova Scotia 82 18 0 0 0 0 0 100 0 11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 72 12 5 3 2 1 6 90 5 499
2017 Ontario (excluding National Capital Region) 35 21 13 7 7 0 16 67 18 14
2017 Quebec (excluding National Capital Region) 62 16 10 2 5 2 2 82 7 43
2017 British Columbia 81 0 7 6 0 0 6 87 6 15
2017 Nova Scotia 63 8 8 10 0 0 11 80 11 11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 42 32 16 5 3 0 2 75 8 499
2017 Ontario (excluding National Capital Region) 41 22 14 7 0 0 16 75 9 14
2017 Quebec (excluding National Capital Region) 50 23 19 7 0 0 0 74 7 43
2017 British Columbia 67 27 0 0 0 0 6 100 0 15
2017 Nova Scotia 74 26 0 0 0 0 0 100 0 11

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 10 31 39 16 5 0 0 41 20 499
2017 Ontario (excluding National Capital Region) 0 42 42 7 0 0 8 46 8 14
2017 Quebec (excluding National Capital Region) 9 33 44 13 0 0 0 42 13 43
2017 British Columbia 0 21 62 12 6 0 0 21 18 15
2017 Nova Scotia 21 54 17 9 0 0 0 75 9 11

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 7 19 40 23 9 0 0 33 27 497
2017 Ontario (excluding National Capital Region) 8 15 34 28 7 8 0 38 25 14
2017 Quebec (excluding National Capital Region) 2 20 30 35 10 0 2 46 23 43
2017 British Columbia 12 7 68 7 6 0 0 13 19 15
2017 Nova Scotia 0 9 36 35 21 0 0 56 9 11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 25 44 15 8 4 4 0 72 12 500
2017 Ontario (excluding National Capital Region) 22 19 21 7 7 22 0 54 19 14
2017 Quebec (excluding National Capital Region) 13 53 21 7 0 5 0 70 7 43
2017 British Columbia 19 55 19 0 0 7 0 80 0 15
2017 Nova Scotia 25 46 11 9 0 10 0 78 10 11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 18 44 17 13 6 2 0 63 20 499
2017 Ontario (excluding National Capital Region) 6 48 22 7 7 8 0 60 16 14
2017 Quebec (excluding National Capital Region) 21 34 19 19 2 5 0 58 22 43
2017 British Columbia 20 47 20 0 13 0 0 67 13 15
2017 Nova Scotia 54 29 0 8 9 0 0 83 17 11
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 21 79 499
2017 Ontario (excluding National Capital Region) 36 64 14
2017 Quebec (excluding National Capital Region) 23 77 43
2014 National Capital Region 25 75 505

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 83 17 104
2014 National Capital Region 83 17 124

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 45 41 4 4 7 0 0 86 10 86
2014 National Capital Region 45 33 7 9 5 1 1 79 14 103
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 23 27 22 11 12 4 1 24 76 500
2017 Ontario (excluding National Capital Region) 38 8 29 16 0 8 0 42 58 13
2017 Quebec (excluding National Capital Region) 28 22 15 23 10 2 0 29 71 43
2017 British Columbia 25 13 27 15 21 0 0 25 75 15
2017 Nova Scotia 10 17 26 0 36 11 0 11 89 11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 18 358
2017 Quebec (excluding National Capital Region) 26 30
2017 British Columbia 27 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 38 358
2017 Quebec (excluding National Capital Region) 33 30
2017 British Columbia 35 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 20 358
2017 Quebec (excluding National Capital Region) 31 30
2017 British Columbia 27 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 43 358
2017 Quebec (excluding National Capital Region) 29 30
2017 British Columbia 42 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 6 358
2017 Quebec (excluding National Capital Region) 14 30
2017 British Columbia 9 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 47 358
2017 Quebec (excluding National Capital Region) 43 30
2017 British Columbia 73 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 National Capital Region 6 48 19 8 8 11 352
2017 Quebec (excluding National Capital Region) 3 67 7 11 3 7 27
2017 British Columbia 0 44 28 8 9 10 11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 12 22 14 21 18 2 12 40 45 362
2017 Quebec (excluding National Capital Region) 20 14 17 21 10 3 16 42 37 30
2017 British Columbia 15 28 29 0 19 8 0 48 21 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 1 8 11 17 51 2 11 9 78 360
2017 Quebec (excluding National Capital Region) 4 3 10 25 38 7 13 8 79 29
2017 British Columbia 8 19 0 19 54 0 0 27 73 11
Report a problem or mistake on this page
Date modified: