2017 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 33 38 2 21 5 0 0 72 26 42
2017 PS-03 34 45 0 17 3 0 0 79 21 29
2014 PS 42 32 10 13 3 0 0 74 16 31
2014 PS-03 50 29 8 8 4 0 0 79 13 24
2011 PS 31 64 0 3 3 0 0 95 5 39
2011 PS-03 25 67 0 4 4 0 0 92 8 24
2008 PS 25 58 8 10 0 0 0 83 10 40
2008 PS-03 23 54 12 12 0 0 0 77 12 26

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 71 17 2 7 2 0 0 88 10 41
2017 PS-03 79 11 4 4 4 0 0 89 7 28
2014 PS 65 23 6 6 0 0 0 87 6 31
2014 PS-03 63 21 8 8 0 0 0 83 8 24
2011 PS 85 13 0 3 0 0 0 97 3 39
2011 PS-03 88 8 0 4 0 0 0 96 4 24
2008 PS 83 10 8 0 0 0 0 93 0 40
2008 PS-03 73 15 12 0 0 0 0 88 0 26

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 47 31 5 9 7 0 0 79 17 42
2017 PS-03 48 35 3 7 7 0 0 83 14 29
2014 PS 45 26 0 13 13 0 3 73 27 31
2014 PS-03 46 29 0 13 8 0 4 78 22 24
2011 PS 56 18 0 23 3 0 0 74 26 39
2011 PS-03 63 13 0 21 4 0 0 75 25 24
2008 PS 53 28 5 13 3 0 0 80 15 40
2008 PS-03 42 31 4 19 4 0 0 73 23 26

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 34 43 5 12 5 2 0 78 17 42
2017 PS-03 38 41 7 10 3 0 0 79 14 29
2014 PS 23 23 13 23 19 0 0 45 42 31
2014 PS-03 25 17 13 29 17 0 0 42 46 24
2011 PS 36 49 3 10 3 0 0 85 13 39
2011 PS-03 38 46 0 13 4 0 0 83 17 24

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 28 41 12 17 2 0 0 69 19 42
2017 PS-03 31 35 10 21 3 0 0 66 24 29
2014 PS 29 32 13 16 10 0 0 61 26 31
2014 PS-03 33 33 17 13 4 0 0 67 17 24
2011 PS 10 46 18 15 10 0 0 56 26 39
2011 PS-03 8 54 17 13 8 0 0 63 21 24
2008 PS 15 30 15 25 15 0 0 45 40 40
2008 PS-03 12 27 19 27 15 0 0 38 42 26

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 38 40 15 7 0 0 0 78 7 42
2017 PS-03 34 45 18 3 0 0 0 79 3 29
2014 PS 19 61 6 13 0 0 0 81 13 31
2014 PS-03 21 63 8 8 0 0 0 83 8 24
2011 PS 33 38 8 13 5 3 0 74 18 39
2011 PS-03 25 46 13 13 4 0 0 71 17 24
2008 PS 35 48 10 8 0 0 0 83 8 40
2008 PS-03 27 54 12 8 0 0 0 81 8 26

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 36 45 12 8 0 0 0 81 8 42
2017 PS-03 34 45 10 11 0 0 0 79 11 29
2014 PS 32 52 3 13 0 0 0 84 13 31
2014 PS-03 33 50 4 13 0 0 0 83 13 24
2011 PS 44 33 8 15 0 0 0 77 15 39
2011 PS-03 38 42 8 13 0 0 0 79 13 24
2008 PS 28 50 8 15 0 0 0 78 15 40
2008 PS-03 19 54 12 15 0 0 0 73 15 26

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 57 41 0 2 0 0 0 98 2 42
2017 PS-03 58 42 0 0 0 0 0 100 0 29
2014 PS 48 35 6 10 0 0 0 84 10 31
2014 PS-03 50 38 4 8 0 0 0 88 8 24

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 55 38 5 2 0 0 0 93 2 42
2017 PS-03 52 41 3 3 0 0 0 93 3 29
2014 PS 35 29 13 19 3 0 0 65 23 31
2014 PS-03 33 29 13 25 0 0 0 63 25 24
2011 PS 36 46 3 8 5 0 3 84 13 39
2011 PS-03 38 50 0 4 8 0 0 88 13 24

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 33 12 21 8 9 5 12 54 20 42
2017 PS-03 31 7 27 8 10 3 14 45 22 29
2014 PS 29 35 6 13 3 0 13 74 19 31
2014 PS-03 29 42 8 13 4 0 4 74 17 24
2011 PS 18 26 10 18 13 3 13 52 36 39
2011 PS-03 21 38 8 21 13 0 0 58 33 24
2008 PS 28 40 8 5 13 5 3 73 19 40
2008 PS-03 27 38 8 4 15 4 4 71 21 26

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 29 41 15 10 5 0 0 70 15 41
2017 PS-03 28 46 11 8 7 0 0 74 15 28
2014 PS 26 58 6 6 3 0 0 84 10 31
2014 PS-03 29 54 8 8 0 0 0 83 8 24
2011 PS 28 49 13 5 5 0 0 77 10 39
2011 PS-03 21 54 13 4 8 0 0 75 13 24
2008 PS 26 44 13 15 3 0 0 69 18 39
2008 PS-03 16 48 12 20 4 0 0 64 24 25

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 33 26 15 19 7 0 0 59 26 42
2017 PS-03 34 21 18 21 7 0 0 55 27 29
2014 PS 13 39 16 32 0 0 0 52 32 31
2014 PS-03 13 33 21 33 0 0 0 46 33 24
2011 PS 13 49 18 10 10 0 0 62 21 39
2011 PS-03 13 50 13 13 13 0 0 63 25 24

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 33 45 15 2 5 0 0 78 7 42
2017 PS-03 27 45 21 3 3 0 0 72 7 29

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 46 44 10 0 0 0 0 90 0 41
2017 PS-03 48 38 14 0 0 0 0 86 0 29
2014 PS 39 45 13 3 0 0 0 84 3 31
2014 PS-03 42 42 13 4 0 0 0 83 4 24
2011 PS 58 37 3 3 0 0 0 95 3 38
2011 PS-03 67 33 0 0 0 0 0 100 0 24
2008 PS 53 28 13 5 3 0 0 80 8 40
2008 PS-03 46 27 15 8 4 0 0 73 12 26

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 32 34 19 10 5 0 0 66 15 41
2017 PS-03 31 32 21 10 7 0 0 62 17 29

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 40 45 7 5 2 0 0 85 8 42
2017 PS-03 45 41 7 4 3 0 0 86 8 29
2014 PS 45 39 13 3 0 0 0 84 3 31
2014 PS-03 50 38 8 4 0 0 0 88 4 24
2011 PS 59 33 5 3 0 0 0 92 3 39
2011 PS-03 54 42 0 4 0 0 0 96 4 24

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 36 46 17 0 2 0 0 81 2 42
2017 PS-03 31 45 21 0 3 0 0 76 3 29
2014 PS 13 55 26 3 3 0 0 68 6 31
2014 PS-03 13 58 25 4 0 0 0 71 4 24
2011 PS 24 53 3 13 8 0 0 76 21 38
2011 PS-03 17 52 4 13 13 0 0 70 26 23

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 33 38 19 8 2 0 0 71 10 42
2017 PS-03 34 27 24 11 3 0 0 62 14 29
2014 PS 23 48 13 6 10 0 0 71 16 31
2014 PS-03 25 50 13 8 4 0 0 75 13 24

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 24 53 17 5 2 0 0 76 7 42
2017 PS-03 24 52 17 3 3 0 0 76 7 29
2014 PS 26 35 23 13 3 0 0 61 16 31
2014 PS-03 29 33 25 8 4 0 0 63 13 24
2011 PS 24 53 13 8 3 0 0 76 11 38
2011 PS-03 13 70 13 0 4 0 0 83 4 23

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 38 38 15 7 2 0 0 76 9 42
2017 PS-03 41 38 14 3 3 0 0 79 7 29
2014 PS 26 48 13 13 0 0 0 74 13 31
2014 PS-03 29 50 4 17 0 0 0 79 17 24
2011 PS 26 59 3 8 5 0 0 85 13 39
2011 PS-03 25 54 4 8 8 0 0 79 17 24
2008 PS 33 43 13 13 0 0 0 75 13 40
2008 PS-03 23 46 15 15 0 0 0 69 15 26

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 45 28 17 0 7 0 2 75 7 42
2017 PS-03 55 27 11 0 3 0 3 85 4 29
2014 PS 32 35 13 16 3 0 0 68 19 31
2014 PS-03 33 33 17 17 0 0 0 67 17 24
2011 PS 21 33 31 8 5 0 3 55 13 39
2011 PS-03 8 46 33 8 0 0 4 57 9 24
2008 PS 33 28 25 13 3 0 0 60 15 40
2008 PS-03 35 31 23 12 0 0 0 65 12 26

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 5 19 40 15 19 0 2 34 24 42
2017 PS-03 7 17 31 21 21 0 3 43 25 29
2014 PS 6 19 39 32 3 0 0 35 26 31
2014 PS-03 8 17 29 42 4 0 0 46 25 24
2011 PS 5 23 46 26 0 0 0 26 28 39
2011 PS-03 4 21 46 29 0 0 0 29 25 24
2008 PS 13 20 33 25 8 0 3 33 33 40
2008 PS-03 19 15 35 19 8 0 4 28 36 26

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 5 17 29 21 19 0 9 44 24 42
2017 PS-03 3 21 28 24 17 0 7 44 26 29
2014 PS 23 10 13 42 10 0 3 53 33 31
2014 PS-03 25 8 13 42 8 0 4 52 35 24
2011 PS 8 18 44 15 10 5 0 27 27 39
2011 PS-03 8 21 50 13 8 0 0 21 29 24
2008 PS 8 10 38 30 10 3 3 42 18 40
2008 PS-03 12 8 42 27 8 0 4 36 20 26

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 17 24 43 15 2 0 0 17 40 42
2017 PS-03 17 24 41 14 3 0 0 18 41 29
2014 PS 19 13 39 23 3 0 3 27 33 31
2014 PS-03 17 13 38 25 4 0 4 30 30 24
2011 PS 23 23 41 8 3 3 0 11 47 39
2011 PS-03 25 21 38 13 4 0 0 17 46 24
2008 PS 10 23 30 28 5 0 5 34 34 40
2008 PS-03 12 31 23 23 4 0 8 29 46 26

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 0 15 32 37 17 0 0 54 15 41
2017 PS-03 0 11 25 40 25 0 0 65 11 28
2014 PS 3 13 43 30 7 0 3 38 17 30
2014 PS-03 0 17 35 39 9 0 0 48 17 23
2011 PS 10 21 36 26 0 5 3 28 33 39
2011 PS-03 17 17 38 25 0 0 4 26 35 24
2008 PS 13 18 43 8 18 0 3 26 31 40
2008 PS-03 12 19 42 4 19 0 4 24 32 26

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 12 19 34 17 19 0 0 36 31 42
2017 PS-03 14 14 32 17 24 0 0 41 27 29
2014 PS 23 19 52 6 0 0 0 6 42 31
2014 PS-03 25 13 54 8 0 0 0 8 38 24
2011 PS 23 33 26 15 0 3 0 16 58 39
2011 PS-03 29 33 29 8 0 0 0 8 63 24
2008 PS 20 23 15 25 15 0 3 41 44 40
2008 PS-03 15 27 15 23 15 0 4 40 44 26

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 5 19 29 33 9 0 5 45 25 42
2017 PS-03 3 21 28 34 10 0 3 46 25 29
2014 PS 13 19 32 26 6 0 3 33 33 31
2014 PS-03 8 25 33 25 4 0 4 30 35 24
2011 PS 15 26 31 15 10 0 3 26 42 39
2011 PS-03 25 33 25 8 8 0 0 17 58 24
2008 PS 15 30 30 13 10 0 3 23 46 40
2008 PS-03 15 38 23 8 12 0 4 20 56 26

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 9 29 40 19 2 0 0 21 38 42
2017 PS-03 14 25 38 21 3 0 0 24 38 29
2014 PS 10 19 32 32 3 0 3 37 30 31
2014 PS-03 8 17 29 38 4 0 4 43 26 24
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 60 24 2 7 7 0 0 83 14 42
2017 PS-03 62 24 0 7 7 0 0 86 14 29
2014 PS 61 23 6 10 0 0 0 84 10 31
2014 PS-03 67 21 4 8 0 0 0 88 8 24
2011 PS 61 24 0 13 3 0 0 84 16 38
2011 PS-03 65 17 0 13 4 0 0 83 17 23
2008 PS 78 15 3 5 0 0 0 93 5 40
2008 PS-03 69 19 4 8 0 0 0 88 8 26

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 19 34 21 7 9 5 5 58 18 42
2017 PS-03 17 28 24 10 10 7 3 50 23 29
2014 PS 16 26 26 13 10 3 6 46 25 31
2014 PS-03 13 25 29 17 4 4 8 43 24 24

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 43 34 9 9 2 2 0 78 12 42
2017 PS-03 45 35 7 7 3 3 0 82 11 29
2014 PS 42 35 13 10 0 0 0 77 10 31
2014 PS-03 38 42 17 4 0 0 0 79 4 24

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 33 46 9 9 0 2 0 81 10 42
2017 PS-03 41 35 10 10 0 3 0 79 11 29
2014 PS 23 52 16 3 6 0 0 74 10 31
2014 PS-03 17 50 21 4 8 0 0 67 13 24
2011 PS 33 41 5 15 3 3 0 76 18 39
2011 PS-03 29 42 8 13 4 4 0 74 17 24
2008 PS 40 30 5 20 0 0 5 74 21 40
2008 PS-03 31 27 4 31 0 0 8 63 33 26

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 40 36 7 0 2 12 2 89 3 42
2017 PS-03 45 32 10 0 3 10 0 85 4 29
2014 PS 32 39 10 6 6 6 0 76 14 31
2014 PS-03 25 42 8 8 8 8 0 73 18 24
2011 PS 51 28 5 10 0 5 0 84 11 39
2011 PS-03 42 29 8 13 0 8 0 77 14 24
2008 PS 43 23 18 5 3 8 3 72 8 40
2008 PS-03 23 31 23 8 4 8 4 61 13 26

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 9 17 22 12 19 21 0 33 39 42
2017 PS-03 10 10 25 10 21 24 0 27 41 29
2014 PS 0 29 13 23 16 13 6 36 48 31
2014 PS-03 0 25 17 13 21 17 8 33 44 24

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 43 40 9 7 0 0 0 83 7 42
2017 PS-03 49 38 14 0 0 0 0 86 0 29
2014 PS 29 48 16 3 3 0 0 77 6 31
2014 PS-03 33 42 21 0 4 0 0 75 4 24
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 38 33 14 5 7 0 2 73 13 42
2017 PS-03 31 34 17 8 7 0 3 67 15 29
2014 PS 19 48 19 10 3 0 0 68 13 31
2014 PS-03 17 54 13 13 4 0 0 71 17 24
2011 PS 28 44 15 13 0 0 0 72 13 39
2011 PS-03 21 50 8 21 0 0 0 71 21 24
2008 PS 15 36 15 23 8 0 3 53 32 39
2008 PS-03 12 35 23 23 8 0 0 46 31 26

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 46 43 2 5 2 2 0 90 7 42
2017 PS-03 45 38 3 7 3 3 0 86 11 29
2014 PS 35 48 3 10 0 3 0 87 10 31
2014 PS-03 33 54 0 8 0 4 0 91 9 24
2011 PS 31 49 3 10 8 0 0 79 18 39
2011 PS-03 33 33 4 17 13 0 0 67 29 24
2008 PS 23 26 23 15 3 8 3 54 20 39
2008 PS-03 19 23 31 19 0 8 0 46 21 26

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 47 41 5 5 2 0 0 88 7 42
2017 PS-03 45 45 3 3 3 0 0 90 7 29
2014 PS 35 48 13 3 0 0 0 84 3 31
2014 PS-03 38 50 13 0 0 0 0 88 0 24
2011 PS 36 44 5 8 8 0 0 79 15 39
2011 PS-03 25 42 8 13 13 0 0 67 25 24
2008 PS 26 33 10 23 8 0 0 59 31 39
2008 PS-03 27 23 12 31 8 0 0 50 38 26

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 79 9 5 7 0 0 0 88 7 42
2017 PS-03 83 10 3 3 0 0 0 93 3 29
2014 PS 77 23 0 0 0 0 0 100 0 31
2014 PS-03 79 21 0 0 0 0 0 100 0 24
2011 PS 90 8 0 3 0 0 0 97 3 39
2011 PS-03 88 8 0 4 0 0 0 96 4 24
2008 PS 88 10 0 0 0 0 3 100 0 40
2008 PS-03 85 12 0 0 0 0 4 100 0 26

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 73 22 2 0 0 2 0 98 0 42
2017 PS-03 75 25 0 0 0 0 0 100 0 29
2014 PS 48 42 3 0 6 0 0 90 6 31
2014 PS-03 54 38 4 0 4 0 0 92 4 24
2011 PS 46 33 8 5 3 3 3 84 8 39
2011 PS-03 46 33 8 8 4 0 0 79 13 24

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 59 22 12 0 7 0 0 81 7 42
2017 PS-03 58 21 14 0 7 0 0 79 7 29

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 64 21 7 7 0 0 0 86 7 42
2017 PS-03 62 24 7 7 0 0 0 86 7 29

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 52 31 7 2 7 0 0 83 9 42
2017 PS-03 48 38 7 0 7 0 0 86 7 29
2014 PS 32 48 0 16 3 0 0 81 19 31
2014 PS-03 33 50 0 13 4 0 0 83 17 24
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 10 70 10 0 0 0 10 89 0 10

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 21 31 21 12 2 12 0 60 16 42
2017 PS-03 17 32 27 10 3 10 0 54 15 29
2014 PS 19 29 23 10 10 10 0 54 21 31
2014 PS-03 25 25 21 8 8 13 0 57 19 24
2011 PS 10 28 15 18 15 13 0 44 38 39
2011 PS-03 8 21 21 17 21 13 0 33 43 24

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 14 53 14 12 2 5 0 70 15 42
2017 PS-03 14 49 17 14 3 3 0 65 18 29
2014 PS 19 23 32 16 10 0 0 42 26 31
2014 PS-03 25 17 38 13 8 0 0 42 21 24
2011 PS 13 31 21 21 13 0 3 45 34 39
2011 PS-03 17 21 21 25 17 0 0 38 42 24
2008 PS 13 30 25 15 13 5 0 45 29 40
2008 PS-03 8 15 31 23 15 8 0 25 42 26

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 5 40 24 19 5 7 0 48 26 42
2017 PS-03 7 27 32 27 3 3 0 35 32 29
2014 PS 13 32 16 23 10 6 0 48 34 31
2014 PS-03 17 33 17 21 8 4 0 52 30 24
2011 PS 5 38 28 13 8 8 0 47 22 39
2011 PS-03 8 33 29 17 8 4 0 43 26 24
2008 PS 8 30 18 28 8 10 0 42 39 40
2008 PS-03 0 19 23 42 8 8 0 21 54 26

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 12 43 26 12 2 5 0 58 15 42
2017 PS-03 10 42 31 10 3 3 0 54 14 29
2014 PS 10 35 23 16 13 3 0 47 30 31
2014 PS-03 13 29 25 17 13 4 0 43 30 24
2011 PS 8 26 26 21 13 8 0 36 36 39
2011 PS-03 13 21 21 21 17 8 0 36 41 24
2008 PS 5 38 18 20 8 13 0 49 31 40
2008 PS-03 0 31 15 23 12 19 0 38 43 26

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 9 40 19 27 5 0 0 50 31 42
2017 PS-03 7 38 24 28 3 0 0 45 32 29
2014 PS 3 19 26 26 23 3 0 23 50 31
2014 PS-03 4 17 29 29 17 4 0 22 48 24
2011 PS 8 26 23 23 13 8 0 36 39 39
2011 PS-03 13 17 25 21 17 8 0 32 41 24
2008 PS 3 35 13 38 10 3 0 38 49 40
2008 PS-03 4 31 15 38 8 4 0 36 48 26
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 14 55 17 9 2 2 0 71 12 42
2017 PS-03 10 55 21 7 3 3 0 68 11 29
2014 PS 16 48 16 13 6 0 0 65 19 31
2014 PS-03 13 50 17 17 4 0 0 63 21 24
2011 PS 26 54 13 5 3 0 0 79 8 39
2011 PS-03 25 50 13 8 4 0 0 75 13 24

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 38 46 7 2 0 7 0 90 3 42
2017 PS-03 38 45 10 3 0 3 0 86 4 29
2014 PS 32 55 3 0 3 6 0 93 3 31
2014 PS-03 33 54 4 0 4 4 0 91 4 24
2011 PS 38 51 3 8 0 0 0 90 8 39
2011 PS-03 38 50 4 8 0 0 0 88 8 24

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 33 38 14 12 2 0 0 72 14 42
2017 PS-03 38 32 17 10 3 0 0 69 14 29
2014 PS 29 42 10 10 3 6 0 76 14 31
2014 PS-03 33 38 13 13 0 4 0 74 13 24
2011 PS 28 41 5 18 0 8 0 75 19 39
2011 PS-03 25 42 4 21 0 8 0 73 23 24
2008 PS 55 23 8 10 3 3 0 79 13 40
2008 PS-03 38 31 8 15 4 4 0 72 20 26

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 12 52 17 12 7 0 0 64 19 42
2017 PS-03 11 48 17 14 10 0 0 59 24 29
2014 PS 13 32 19 16 6 13 0 52 26 31
2014 PS-03 13 33 17 13 8 17 0 55 25 24
2011 PS 23 23 21 18 3 13 0 53 24 39
2011 PS-03 21 29 17 17 4 13 0 57 24 24

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 5 21 26 7 14 21 5 35 29 42
2017 PS-03 3 17 21 10 14 27 8 32 37 29
2014 PS 6 13 29 16 13 13 10 25 38 31
2014 PS-03 8 13 33 17 8 13 8 26 32 24
2011 PS 5 15 21 13 18 23 5 29 43 39
2011 PS-03 4 8 21 17 21 29 0 18 53 24

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 66 10 7 10 7 0 0 76 17 41
2017 PS-03 68 7 7 7 11 0 0 75 18 28
2014 PS 61 26 6 3 0 0 3 90 3 31
2014 PS-03 63 25 8 0 0 0 4 91 0 24

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 76 12 5 5 2 0 0 88 7 42
2017 PS-03 73 10 7 7 3 0 0 83 10 29
2014 PS 65 29 3 0 0 3 0 97 0 31
2014 PS-03 67 25 4 0 0 4 0 96 0 24
2011 PS 77 13 3 0 0 5 3 97 0 39
2011 PS-03 79 13 4 0 0 0 4 96 0 24
2008 PS 55 20 13 5 0 0 8 81 5 40
2008 PS-03 46 15 19 8 0 0 12 70 9 26

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 17 33 24 17 9 0 0 50 27 42
2017 PS-03 17 31 24 14 14 0 0 48 28 29
2014 PS 10 39 13 26 13 0 0 48 39 31
2014 PS-03 8 42 17 21 13 0 0 50 33 24
2011 PS 10 33 10 31 13 3 0 45 45 39
2011 PS-03 13 29 8 33 17 0 0 42 50 24
2008 PS 11 24 21 21 24 0 0 34 45 38
2008 PS-03 4 13 33 21 29 0 0 17 50 24

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 12 24 9 24 31 0 0 36 55 42
2017 PS-03 10 17 10 24 38 0 0 27 62 29
2014 PS 10 23 13 19 32 0 3 33 53 31
2014 PS-03 8 17 17 21 33 0 4 26 57 24
2011 PS 5 21 21 28 26 0 0 26 54 39
2011 PS-03 4 17 8 33 38 0 0 21 71 24
2008 PS 13 18 5 30 33 3 0 31 64 40
2008 PS-03 4 4 8 38 42 4 0 8 84 26

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 19 40 24 10 5 2 0 61 15 42
2017 PS-03 10 41 27 14 7 0 0 51 21 29

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 41 38 14 2 5 0 0 79 7 42
2017 PS-03 35 38 17 3 7 0 0 73 10 29
2014 PS 32 45 16 0 3 3 0 80 3 31
2014 PS-03 33 42 17 0 4 4 0 78 4 24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 36 43 9 7 2 2 0 81 10 42
2017 PS-03 38 38 10 7 3 3 0 79 11 29
2014 PS 32 35 26 6 0 0 0 68 6 31
2014 PS-03 33 38 29 0 0 0 0 71 0 24
2011 PS 26 33 18 13 5 5 0 62 19 39
2011 PS-03 17 33 25 17 8 0 0 50 25 24

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 50 33 9 2 5 0 0 83 7 42
2017 PS-03 45 38 10 0 7 0 0 83 7 29
2014 PS 39 35 13 10 3 0 0 74 13 31
2014 PS-03 42 38 17 4 0 0 0 79 4 24
2011 PS 31 46 10 8 5 0 0 77 13 39
2011 PS-03 21 50 13 8 8 0 0 71 17 24
2008 PS 25 53 10 13 0 0 0 78 13 40
2008 PS-03 15 58 12 15 0 0 0 73 15 26

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 26 31 19 17 5 2 0 59 22 42
2017 PS-03 24 32 17 21 3 3 0 57 25 29
2014 PS 10 42 29 10 10 0 0 52 19 31
2014 PS-03 13 42 29 8 8 0 0 54 17 24
2011 PS 15 36 21 21 8 0 0 51 28 39
2011 PS-03 8 33 21 25 13 0 0 42 38 24

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 19 46 14 14 7 0 0 64 21 42
2017 PS-03 21 42 14 17 7 0 0 62 24 29
2014 PS 10 45 19 19 6 0 0 55 26 31
2014 PS-03 13 42 25 13 8 0 0 54 21 24
2011 PS 21 38 13 21 8 0 0 59 28 39
2011 PS-03 13 38 13 25 13 0 0 50 38 24
2008 PS 18 35 23 20 5 0 0 53 25 40
2008 PS-03 12 27 27 27 8 0 0 38 35 26

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 24 19 28 7 17 5 0 45 25 42
2017 PS-03 21 21 34 10 14 0 0 42 24 29
2014 PS 19 23 29 6 16 6 0 45 24 31
2014 PS-03 21 17 38 8 13 4 0 39 22 24
2011 PS 18 13 24 21 21 0 3 32 43 38
2011 PS-03 17 8 29 17 25 0 4 26 43 24
2008 PS 15 23 28 23 3 8 0 42 28 39
2008 PS-03 12 20 20 36 4 8 0 35 43 25
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PS 14 47 38 42
2017 PS-03 10 45 45 29
2014 PS 29 39 32 31
2014 PS-03 25 33 42 24
2011 PS 28 23 49 39
2011 PS-03 21 25 54 24
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PS 17 83 41
2017 PS-03 18 82 28
2014 PS 29 71 31
2014 PS-03 29 71 24

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 7 19 9 14 5 36 9 48 35 42
2017 PS-03 3 17 10 17 3 42 7 40 40 29
2014 PS 10 16 23 13 0 26 13 42 21 31
2014 PS-03 13 17 25 13 0 25 8 44 19 24

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 15 45 14 7 2 17 0 72 11 42
2017 PS-03 14 38 21 10 0 17 0 63 12 29
2014 PS 13 32 23 6 0 23 3 61 9 31
2014 PS-03 17 25 25 8 0 21 4 56 11 24
2011 PS 21 28 18 13 5 15 0 58 21 39
2011 PS-03 21 29 17 13 8 13 0 57 24 24
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 15 50 7 19 7 2 0 66 27 42
2017 PS-03 11 58 3 17 7 3 0 72 25 29
2014 PS 13 52 16 19 0 0 0 65 19 31
2014 PS-03 4 54 21 21 0 0 0 58 21 24
2011 PS 18 62 8 13 0 0 0 79 13 39
2011 PS-03 8 71 8 13 0 0 0 79 13 24
2008 PS 10 60 13 8 8 0 3 72 15 40
2008 PS-03 4 62 19 8 4 0 4 68 12 26

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 5 17 12 10 5 41 10 45 30 41
2017 PS-03 0 21 14 11 7 35 11 40 33 28
2014 PS 0 13 32 6 0 35 13 25 13 31
2014 PS-03 0 8 42 4 0 33 13 15 8 24
2011 PS 5 3 23 5 3 49 13 20 20 39
2011 PS-03 8 4 21 4 4 50 8 30 20 24

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 49 29 10 0 0 10 2 89 0 41
2017 PS-03 43 32 14 0 0 7 4 84 0 28
2014 PS 19 39 16 6 0 16 3 72 8 31
2014 PS-03 17 38 21 8 0 13 4 65 10 24
2011 PS 36 33 10 5 3 10 3 79 9 39
2011 PS-03 29 38 8 4 4 17 0 80 10 24
2008 PS 33 40 3 5 0 15 5 91 6 40
2008 PS-03 27 42 4 8 0 12 8 86 10 26

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 31 40 12 0 0 17 0 86 0 42
2017 PS-03 32 38 17 0 0 14 0 80 0 29
2014 PS 23 32 19 0 0 23 3 74 0 31
2014 PS-03 21 29 25 0 0 21 4 67 0 24
2011 PS 11 42 18 8 0 13 8 67 10 38
2011 PS-03 4 52 17 4 0 17 4 72 6 23
2008 PS 40 33 8 3 3 13 3 85 6 40
2008 PS-03 31 42 8 0 4 12 4 86 5 26
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 14 19 14 2 0 41 9 67 5 42
2017 PS-03 14 14 17 3 0 42 10 57 7 29
2014 PS 19 10 16 6 3 35 10 53 18 31
2014 PS-03 21 8 21 8 4 25 13 47 20 24

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 31 43 17 5 0 5 0 78 5 42
2017 PS-03 25 38 24 7 0 7 0 67 7 29
2014 PS 29 29 23 3 3 13 0 67 7 31
2014 PS-03 29 25 29 4 4 8 0 59 9 24
2011 PS 36 31 15 10 5 3 0 68 16 39
2011 PS-03 33 29 17 13 8 0 0 63 21 24
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 0 12 40 19 28 0 0 12 48 42
2017 PS-03 0 10 41 21 27 0 0 10 49 29

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 19 24 36 12 7 0 2 44 19 42
2017 PS-03 21 24 35 10 7 0 3 46 18 29

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 28 36 21 2 5 0 7 69 8 42
2017 PS-03 27 38 21 0 3 0 10 73 4 29

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 26 21 29 19 5 0 0 47 24 42
2017 PS-03 31 24 25 14 7 0 0 55 21 29

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 52 21 19 2 0 0 5 77 2 42
2017 PS-03 58 24 11 0 0 0 7 88 0 29

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 31 36 22 7 2 0 2 68 10 42
2017 PS-03 31 34 25 7 0 0 3 67 7 29

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 19 32 37 10 2 0 0 51 12 41
2017 PS-03 21 21 43 11 4 0 0 43 14 28

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 24 31 24 19 2 0 0 55 21 42
2017 PS-03 28 27 24 21 0 0 0 55 21 29

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 27 40 19 7 5 0 2 68 12 42
2017 PS-03 35 31 17 10 3 0 3 68 14 29

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 34 36 24 2 5 0 0 69 7 42
2017 PS-03 42 34 24 0 0 0 0 76 0 29

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 40 31 17 5 7 0 0 72 12 42
2017 PS-03 38 35 17 3 7 0 0 73 10 29

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 72 14 5 2 2 0 5 90 5 42
2017 PS-03 73 10 3 3 3 0 7 89 7 29

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 43 38 5 7 2 0 5 85 10 42
2017 PS-03 38 41 7 7 0 0 7 85 7 29

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 55 19 17 2 5 0 2 76 7 42
2017 PS-03 45 21 24 3 3 0 3 68 7 29

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 50 12 5 0 2 0 31 90 3 42
2017 PS-03 55 7 0 0 0 0 38 100 0 29

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 76 14 5 0 0 0 5 95 0 42
2017 PS-03 79 10 7 0 0 0 3 93 0 29

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 86 9 2 0 0 0 2 98 0 42
2017 PS-03 86 7 3 0 0 0 3 96 0 29

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 62 24 9 2 2 0 0 86 5 42
2017 PS-03 62 27 3 3 3 0 0 90 7 29

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 7 38 38 12 5 0 0 45 17 42
2017 PS-03 10 38 38 7 7 0 0 48 14 29

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 7 17 48 21 7 0 0 28 24 42
2017 PS-03 7 14 52 17 10 0 0 27 21 29

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 24 59 9 5 0 2 0 85 5 42
2017 PS-03 21 62 14 3 0 0 0 83 3 29

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 19 50 14 7 9 0 0 69 17 42
2017 PS-03 18 48 14 10 10 0 0 66 21 29
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PS 14 86 42
2017 PS-03 17 83 29
2014 PS 29 71 31
2014 PS-03 29 71 24
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 0 9 50 27 14 0 0 0 100 42
2017 PS-03 0 10 41 35 14 0 0 0 100 29

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PS 12 42
2017 PS-03 11 29

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PS 88 42
2017 PS-03 93 29

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PS 5 42
2017 PS-03 3 29

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PS 29 42
2017 PS-03 21 29

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PS 12 42
2017 PS-03 14 29

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PS 41 42
2017 PS-03 49 29

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PS 0 38 24 9 15 14 42
2017 PS-03 0 31 34 7 18 10 29

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 12 36 21 12 14 2 2 50 27 42
2017 PS-03 3 42 24 10 21 0 0 45 31 29

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 0 2 12 17 62 2 5 3 85 42
2017 PS-03 0 0 14 17 59 3 7 0 85 29
Report a problem or mistake on this page
Date modified: